Here you have the opinions of people who are buying the products of Dairy Queen Grill & Chill (Fish Shop) in the territory close to Brockville (Canada).
Right now this business receives a rating of 3.9 stars out of 5 and that score has been based on 127 reviews.
You may have noticed that its rating is really high, and it is based on a very high number of feddbacks, so we may say that the rating is very faithful. If many people have bothered to leave their review when they've done well, it works.
You know that we do not usually stop to put reviews when they are positive and we usually do it only if we have had a problem or issue...
This Fish Shop belongs to the category of Fast food restaurant.
Best chicken fingers in the fast food game
Exquisite choices and flavors of different ice cold drinks and sandwiches
Dairy Queen! it is a dairy queen. fairly standard, not the best fast food, but good ice cream options.
Always great food and ice cream
Friendly, kind, polite staff! Very nice building & lovely little green space and decorative pieces too! Great portion sizes!! …
Love the flamethrowers they are awesome.
Blizzards are the only thing worth getting the food sucks they only give you small portions
I had poutine in there , the price is expensive and the cheese doesn't melt
Food wAS GOOd . As good as one should expect for coming from fastfood
Slow drive through
Nice spot in Dauphin especially if you are always on the move and need a quick bite!
Drive thru is slow and not many cars fit. We haven't found the inside to be very clean either. (In response to DQ Fan Team reply) I don't like leaving more negative reviews, nor do I consider myself impatient in drive-thrus. We waited at least 15 minutes for the line to move one vehicle, at one point. That's a bit too long. It's also possible it was a busy day and the staff had a hard time keeping up, tho they didn't seem overly busy or stressed (this was several months ago when we found the restaurant part unclean and was just the beginning of COVID stuff as well, so the volume of people inside was very light). Be assured that we do frequent DQ and this won't stop us. We just feel they could do better at the Chatham location. :-/
Quick service.
A bit expensive but oh so good!
Love your ice cream cakes
Order was completely wrong, wrong burger, wrong side. When I told them they said sorry and walked away.
Always look forward to coming here for a quick cold treat, and occasionally a meal. Usually great and speedy service. Edit: The speedy service previously mentioned has gotten worse over the years. Still a local favourite for their Blizzard treats and occasional hot meal, but the wait time due to a younger generation of unmotivated staff can sometimes be outrageous.
Asked for a medium strawberry cheesecake blizzare with extra cheesecake and only got 3 pieces of cheese cake. Onion rings are mediocre.
Passing by, while visiting for a cruise with my girlfriend. We wanted to try the place as it was serving more than just ice cream. They forgot to add the honey-mustard dipping sauces with the chicken strips…. Come on guys !!!! We had burgers and fries too (the 2 for 5$ cheeseburger lovers). At least the burgers were medium and garnished ! Messed up packaging too of the order in the bag. I didn’t ask for much, seriously. I had to open the bag while 10 km away to find out !!!!! Eating dry chicken strips without any sauce is the worse with dry fries. Not doing 500 km again just for that ……… nope ???? Other places do much much better with less. Time to train the team !!!! Frankly, need more organization. You owe me sauces, people !!!! My girlfriend was disappointed too…
Good service.
Good selection of cakes
there good is great
Nice outdoor patio
Too pricy for what you get...
Great service and the food is delicious.
Great place to get ice cream with friends
Great desserts and meals
Very slow service, order incorrect. Mask worn by only 2 of 7 employees ( and those were incorrectly worn). Not impressed
Speed of service is very good. Quality of food is usually quite good. Occasionally the food will be old but that is rare. Pricing is good and coupons are sent out regularly. A very nice new building with good street appeal. Staff is hard working and friendly.
Blizzards are good
Definitely one of the best places to get a hamburger in Chatham. The price is very comparable to the other places and taste is so much better than Harvey's, McDonald's low end burgers and Burger King. Service is as quick as fast food chains. The only reason I don't always get lunch here when I want a burger is location sometimes it's just more convenient to use McDonald's.
Service is rough.
How insulting would it feel when they give an adult a 2 inch cup for water, after spending almost 20 dollars? Enough to ask for a refund.
Awesome service and quality of of food
it was busy and first nice day in a long time and they were having trouble with computer system.
Went in late in the evening, teenager staff. Aid around talking amongst themselves and let my food sit for 10 minutes before finally getting it off the hot plate and handing it to me
Food was ok but wasn't fresh
Always a good meal for fast food....cant beat their 7 dollar meals????
Nice food. Excelent value!!!
The ice cream cakes are delicious but very pricey..
Workers not wearing hairnets on their beards!
It is a nice addition to Dauphin. Service was friendly and as always a DQ treat hits the spot
This place has good food. Good service. It is a good place to meet up with freinds, and family.
We ordered a cake online on July 24th for August 7th. When we showed up to pick it up, they said they never got our order. The entire interaction led to drive thru delays for everyone. Do not order a cake online - it is probably best to call the store.
Great food, great services.
The treats are always good here, but the drive-through service can be VERY slow.
Very slow service. Servers seemed confused.
Great food, and servers
A little cold in the restaurant but always excellent ice cream
As always great staff and best icecream
Not bad
Loved the new cupfections. My wife had berry. I had Oreo Brownie.
Loved the convenience of ordering a Birthday cake online & picking up in the drive through! Fast service and was ready to go!
Extremely slow burgers are dry they also forgot cheese on my bacon cheese burger and they never provided me a fork for my poutine or napkins
I went yesterday and there were two female employees wearing their mandatory masks on their chins, well taking my order and making it. Most irresponsible people wear their masks off their nose, but having it so bad that I can see ur mouth too?? It was gross. Think they were too comfortable and uncaring about the wellbeing of customers and the other employees who were wearing them correctly.
Very nice place. The employees were very nice, the place was really clean. I also appreciated how the interior of this dairy queen looked, it gives a cozy vibe. P.S the onion rings are a must-have
Cotton Candy Blizard was good!
Ok. Not bad
Perfect food
Banana Split Blizard.
The line-up took about 25 minutes! Otherwise the Ice cream was worth the wait - almost!
The Chatham Dairy Queen place is very expensive and the owners DON"T know how to talk to employees at all. Yelling , lecturing and belittling a 16 year old is not acceptable in any work place. They should be more respectful and have decency towards the young employees. It was disgusting to hear them treat a young girl (new to the job) with such disrespect. I believe they play favorites also. One girl Celeste is an entitled snot nose brat who thinks she can be lazy and pick the easiest jobs and leave the real work for the good employees. This behavior is unacceptable yet it happens regular. She needs to be told that good work habits means something and being lazy and acting entitled is disgusting and everyone around her knows it. Having a family member who hired you doesn't mean you can ride their tails and treat the job like it's a joke. I am always disappointed in this location and the way it's run. There is NO respect or consequences for bad behavior. I won't be giving my money away to expensive money grubbers who yell and disrespect employees like the Chatham location does. Get a grip on the important things on running a dairy queen and stop abusing employees while letting others walk all over the others. DISGUSTING!!
Great desserts and I think that the food is rather tasty if not overly greasy.
Very delicious food ????
Excellent meal deals
Super super slow, just waited 20 minutes in the drive through for one burger and a mini blizzard, even though there were only 2 cars ahead of me. Food was okay. Staff is extremely rude, rushed us to order then was rude when we went to pay. Extremely disappointing as DQ is a favorite place of mine. Will not be coming back.
They sell ice-cream .. what else could you ever ask for .......
Best chicken strips in the town
Love it
Went through the drive through and everything went very smoothly. Ice cream & drinks were as expected: delicious & refreshing!
Dairy Queen icecream is very refreshing and they have great flavours too
Just waited 40 minutes in line to get laughable quantities and warm flat pops. Thanks for the worst fast food I've ever had.
My favourite treat - a Reese Outrageous Blizzard. Please bring it back!
Got a blizzard, delicious. They offered a small amount of ice cream for my dog with me. Very kind and generous. Nice touch..thank you DQ
Its meh at best I've had my order half done at least 4 times now . I will place an order and part of the order is not done correctly or they forgot a step in the order (like whipped cream in my moolattes or dipping sauces or blizzards that are half mixed?!
The food is good but the service often leaves something to be desired
Worst meal I ever had. Burger was dry dry dry. Never ever go back!!!!!!!
I'd give it a 3 star because after your in line with 4 or 5 cars behind you it has on the order board won't take cash and thats how we were gonna pay. Other then that gave us lots of ice cream on a regular cone and was melting fast almost to fast.
first time going there tonight and it will be the last time - got the cheeseburger meal deal and it was absolutely the WORST cheeseburger I have ever had, small patty, dried out and tasteless, this is after waiting 20 minutes in the drive-thru - never going there again - what a waste of money
It's my first visit to Dauphin (Manitoba) And one of the attractions that caught my attention is the Diaty Queen Grill & Chill. It's a new facility. Very attractive both inside and outside. Interestingly, there are varieties of offers and treats in addition to the tradition ice cream that Diary Queen is known for. If you are planning to visit Dauphin, please plan to spend some minutes at Diary Queen, Dauphin. It's going to be a great experience.
Good fast service. If you like a quick treat its he place to go. Don't expect the best of foods the the food is pretty good.
It a diary gueen . Little slow on the ice cream .
Dairy Queen has the best burgers and is cheaper then Mcdonalds.
Very tasty
I always go through the drive thru and never go in, the inside of the building haven’t been updated in over 10 years (since I was in high school). The lines for the drive thru are super slow and long. Their credit card machine isn’t working properly half the time. Most times it’s a young high school student that’s new on the job. And I’ve gotten my order wrong before. But it’s Dairy Queen, not a 5 star restaurant so what do you expect ????♀️
Just waited 23 - yes 23 - minutes in line in brockville
I would have to give this DQ a 2 * for drive-thru . As when we went throw the drive-thru our blizzards were ok Georgia mud fudge was great for the browns and chocolate sauce and walnuts... The Oreo blizzard cookies were too hard to chew and cookie pieces were to big to biit .. Also we were not offered a recipe or napkins.. ...
Lots to choose from and who doesnt like a cbocolate dipped soft ice cream. Staff is nice to deal with.
Cakes are the best
Take out
Our sundays where good but service was slow.
Didn't mix all the way to bottom
Had an awesome shake and ice cream from this place. Can't speak on their food, but their deserts are top notch. Definitely wanna visit again soon
They have good burgers but the fries are gross but that's not this particular locations fault as they all have the same fries.
This is by far the worst Dairy Queen on the planet. It's slower then molasses. I highly recommend driving elsewhere for your ice cream and food cravings. The last time I visited the dinning room with my family I was so mad at the end of the visit I smacked my melting dilly bar all over the front window. I've never been so mad in my life about restaurant service. We waited over 40 min for or food, not to mention the kids food was wrong. So they had to wait another 20 min. When I stood at the counter they didn't even acknowledge I was right in front of her face. The bathroom were filthy as well. I don't know how this place is still open. They seem to hire people that have absolutely not interest in working. My rant is done.
Love the burgers
I was upset the last 2 times I went, ordered my usual blizzard, typically its thick and is tipped upside down before lid attached and handed to me, however last 2 weren't like that, blizzard was runny and no tipped upside down, still tasty tho, good value good food.
Sundae on a hot day! Yum!
Love the icecream treats
Very polite friendly service I had the chicken wrap with fries and a drink it was very good
I used to love the cheeseburgers but that last few times I have ordered them to go, they were thin and dry cardboard with no taste. Yuck.
Love the blizzards
The breakfast menu is great and so is the coffee. Very friendly staff! They have 4 self serve terminals. Sure beats talking to Human beings. Like, as if! The rest of McDonalds food is terrible, which is normal.
Great Chicken Basket, hamburger wasn't as good as had at other DQs.
Great take out food!!
Service
So yummy, but expensive.
Rude staff. Constant messed up orders. Ordered a strawberry funnel cake one day. No strawberries or sauce so I called in they agreed to "put me in the book" for a new one. New one same thing again! When I asked for sauce the woman at the court term snarled and made a scene. Wont be getting my business again that's for sure.
The ice cream was too cold and there chicken strips were too plastic like
Blizzards were delicious. The wait in drive thru was a bit excessive (almost 15 minutes to serve 3 cars in front of us). Staff was friendly.
Pretty regular dairy Queen ... Clean and ok
The beef party is very thin .if you want a good meal you should just order off the menu, not the 7 dollar meal deal
Ordered a summer berry cheesequake and they were out of the cheese part. Didn't tell me so when I went up to the counter to ask if they forgot to put it in I was told very rudely that they were out but I got some of the Graham crumbs so that should be fine. The manager showed me the container that still had some in it....so why didn't I get any in my blizzard if there was actually some left and they just chose not to put it in mine? I asked for a refund and got a nice snotty eyeroll from the cashier. I ended up getting my refund after waiting a while but I don't think I'll be spending any more money at this location. If they had just told me from the start that they are out I would've gotten something else. Their loss
Great food and service. Went thru the drive in because of the pandemic and it took forever. Very polite
The O'Henry blizzard is fabulous.
Mmmmmmmgood
Toosmall
The drive thru takes waaaaaay too long. Spent my entire lunch break in the line up didnt even get to eat my lunch.
Awesome as normal
Tonight I went in and got a banana split and I’m never disappointed with Dairy Queen. Great prices and even threw these hard time and not being open for dining room. There still open to serve us for take out. Amazing staff and very friendly …
A few weeks ago we ordered 2 4 pc. chicken dinners with ranch dip. the chicken was Ok but the fries tasted like they'd been reheated under the heat lamp. Service was slow and staff was snippy, too. Today we tried again, this time both the fries and the chicken were disgusting. Fries were warm, not hot, and the chicken was over cooked and tough. Certainly not worth the money. We won't be back to this DQ but we will continue to patronize the DQ close to us, in Gananoque, they are the best DQ anywhere.
You can never go wrong with Dairy Queen. Stopped by the drive-thru this time and it was pretty quick, all things considered. Dine-in is fine as well.
Hotdogs are no longer on the menu and service has suffered since the change in management.
Gets busy, but has good food and really good blizzards
Staff very friendly. Food was awesome ????
Ice cream is always good. My problem with the Chatham location is it's super slow. They always seem like they're understaffed. I almost wanted to only give three stars because of such a long wait. The workers inside always seem to be rushing around and there just doesn't seem to be enough of them.
Excellent cakes for birthday, staff was very friendly and helpful
It's the only ice cream place in Chatham so it's obviously the best since there's nothing to compare to
As expected- quick food for something I should not have - lol
Fast ice cream cake service. Expensive but worth it.
Came for the new orange dip cone.. will absolutely return! Can I have that with a chocolate sundae please?
Poor servicè and over priced!
Watch your change at this place person on window came up short
Who doesn't love ice cream cake ?
Great meal good value with a coupon
Nice place. Good customer service.
Good ice cream but expensive and slow service. My preference is the cone n shake shop.
The food is way better than McDonald's restaurants. The service is great the staff are all very trained kind,and curtious. The building,windows and floors are always clean. The management staff were all well chosen and up to beat. On a scale of 1 to 10, Ten being the best I would have to give Dairy Queen a whopping an 11. I was so impressed with all my observations, that an 11 is the right choice. If you are in the area please stop in and see for yourselves. Stay safe social distancing can help save lives. Respectfully Michael Marchand Wallaceburg Ontario Canada
Typical DQ with one of the worst parking lots outside Montreal.
Dairy Queen Chatham needs much improvement. It took me 26 minutes to go through the drive-thru with only 4 vehicles ahead of me. When I finally got to the window it was still 2 minutes before I was attended to. I sat there and watched at …
Does not fair well against over Dairy Queens in Manitoba. Food is ok at best, the only allure of this branch is the ice creams, which I enjoy a lot. I do recommend the ice cream but not so much the food.
Love this ice cream! One of my favourites! Every time I go to Chatham I either to or want to go! Never have I had bad ice cream or bad experiences! The staff is friendly and quick. The drive thru always seems a bit slow though! Will 100% go back!
All things considered, (covid-19) service is quite good. Only the drive through is open.
Awesome food
It's a DQ, pretty ubiquitous. My two kids and I went for dinner. kids combos plus an adult combo was < $20 Cdn. Good value for the money
Soggy gross food 2 times in a row , ice cream was good
Awesome place to eat and meet friends.
Its only 8pm, and I've been sitting at the drive through unnoticed for almost 15 minutes now, atleast we got a discount...
We ordered an ice cream cake for mine and my husband's birthdays, overThanksgiving. We're just over a week apart. Been celebrating for 42 years. Couldn't resist adding some humour
There was a mixup on our order for a birthday cake, but they made it all right. A+ for customer service.
Love peanut buster parfaits.
Hard to resist
Always best place to go if you want anything ice cream related. Such a treat
Great tasting. Might be the best fast food in town. Always clean, friendly staff, table service. Looking forward to seeing the parking lot and drive thru completed. Also won a $50 gift card on Facebook, so I'm extra appreciative of the place. So far im very impressed.
Brand new location and I went in on opening day. Everything was still immaculate despite the fact that they've been busy all day. Quick service, 2 minute turnaround on a full meal and ice cream. We waited at a table for our order and they brought it right out, even turning the blizzard upside down before handing it over. If they're this polished on day one, this is likely going to be a well run location.
Great food this time. Good price too
Pretty typical of a dairy queen. The staff were prompt, and the hot eats was OK....the dessert is where it's at with DQ....never a let down with the cool treats!
The best soft ice cream in the world
Friendly staff
Great food and service
Smells like bum in there
Really not a very good DQ. Other DQs, when they give you a Blizzard, they are supposed to turn it upside down for a sec, to show you how thick it is. This one never does that, if they did, the whole thing would spill out all over the floor. The Blizzards are not thick, they're always partially melted when they hand them to you. Maybe that is why they don't turn them upside down because they don't make them like they should. They don't put the plastic dome over the cups, like they're supposed to, and they hand them to you open, so you better eat them right away. Forget bringing them home. They give no napkins. Their chicken strips are like dry grocery store frozen sticks. The service is very very very slow. It's just a very poorly run and poorly managed store. It ruins the DQ image...You're not going to get what's advertised on tv. I never go anymore. Oh yeah and the soda. What are they doing?! It's completely watered down. They have to be doing it on purpose to be stingy.
Always fun to visit dairy queen
It's okay. Few times of cold food or runny blizzards. Overall it's fine.
Good and fast.
Their slogan is "fan food not fast good" and I agree. It's NOT fast, and you'll need a fan to keep that food chilled while you wait in a line with only 3 people in front of you for 20 minutes holding a giant icecream cake.
Showed up to drive thru at 1031am and the sign said 1030am open for business but the restaurant was still shut down. Management must be really slack.
Ice cream machine was broken and it took ages to get served by unprofessional staff. Won't be going back.
So disappointed.... had a great Reese blizzard last week and thought I would go back and get another. Hardly any Reese's in it and Ice cream had the consistency of pudding no wonder they did not do the flip thing. It woulda fell on the ground.
Great
I've been to this location multiple times now and it always surprises me how slow the staff is and l'm not talking about speed. Parking is horrible, but there's few options when it comes to ice cream cakes which everyone loves.
Very clean, fast and friendly service. The banana split was delicious with fresh ingredients.
Ok the food and service were great. But I must say that the music is beyond loud in the customer area. We have been here probably 4 times now and it's always beyond loud. Maybe it's a tactic to chase us out? The only reason we stop here enroute to Montreal is because fuel puts us in thus range from Toronto. Maybe time to change.
Top quality food considering they just opened a few days ago.
Order got mixed up, but their still new. 1/2 pound Burger was good.
Me and my family went here for dinner. We all ordered the $7 meal deal which is a burger, fries, drink, and icecream Sundae. There were two options of burgers, the bacon deluxe, or the ultimate cheeseburger. They were both the same except one didn't have onions lol. Everything was very good and we went away feeling full!
Despite the renovations, this place is a shithole. The staff are borderline retarded. HIRE NEW STAFF!!
Was very clean the bathrooms were spotless I enjoyed the visit
I love their cakes but a bit pricey!
Yum yum
Good quality food, service, they bring your fresh order to your table so it is nice and hot.
Tasty beef burgers and great service
always good food
Best icecream I've ever eaten
Wonderful experience- staff were very friendly and helpful.
Nice late night snack.
Good place to have ice cream.
Fast and friendly staff. Very very helpful in choosing a dessert for a 5 yr old
Me: Can we have lids? Them: Sure Me: Please make sure we have lids. Them: Of course. *recieves product* Me: Ah... no lids...
Slow service. Burger was average at best. Only giving a 3 cuz good customer service and they made a good blizzard.
Was ok. But washrooms were completely closed even for paying customers.
Quick service
They do not take cash. So we went next door.
A nice staff, great lunch of chicken fingers with fries basket and a Sunday all for 7$
Rude slow bad food
Very fast service. Very clean restaurant. And, the burgers were fresh tasting and hot. Fries were really tasty as well.
I have been to this DQ on numerous occasions. During the day, on weekdays, EXCEPTIONAL service and quality! Evenings and weekends, the order is either messed up somehow or completely wrong. They close at 2300 (11 p.m.), but for some reason they choose close their kitchen (main source of quality food items) at 2200 (10 p.m.) So if you want to order a burger or fries, you are now s*** out of luck and stuck in line. Now your only option is to order some sort of ice cream or wait for 30 minutes to exit the drive thru with nothing. Thankfully there is a McDonald's right there that will gladly serve you burgers and fries right up until they close.
Very good banana split.
My only irk is the app has taken away the pickup through drive thru. Bring that back and this be perfect.
Old style DQ, but that's not a bad thing. Buster bats are 90% less fudgy and nutty and 200% more expensive. Stick with blizzards or hot food.
Very speedy service and great ice cream treats
You gotta eat here….!!!????????????????
Delicious
Really good burgers
Still got it wrong and it was cold when we got It we are so not happy with the service got we are wondering how can you mess a order up 3 times wow pay attention to the orders coming in and not on talking to each other this is work time not play time get it together
Excellent place to eat we arrived right at closing time but they told us we could still eat in. Which was very nice since we have little children
Good food and friendly staff
Yum. Fast, cheap and good.
Always tastes good! Sometimes a bit slow through drive thru but overall very good Service!
Always clean
First time in a long time Wilson enjoyed his meal thank you crew
Great customized cake with last second notice
There icecream cakes are very delicious and icecream blizzards too
Line is always slow
Always friendly!
Love getting ice cream cakes there for special occasions however I will not eat there. I find the prices of food very expensive!
25 mins for an ice cream . Terrible service you suck dairy queen
Your kitchen staff needs to wear hairnets and gloves. I NEVER see them wearing any. I won't be returning. If I could give 0 stars I would.
Looked very clean the last time I was in there I even went into the bathroom to check it looked good all things looked clean
Shakes were very good. Drive through was very slow. There were 4 cars ahead of us and we waited a half hour. Staff apologized and said there were large skip the dishes orders. Appreciate the apology but skip the dishes should go inside.
Picked up two Treatza Pizzas for my wife's birthday, but were concerned that it would not make the 100 km journey back to Roblin. Friendly staff packed them with two bags of ice to ensure they stayed frozen. Great Job!
???????????? with my daughters
Blizzards are addicting.
As a pregnant woman I was craving dairy queen fries (which was odd as I'm not a regular customer) and was excited to buy from the establishment but was severely dissapointed. We went throuugh the drive through and ordered the 6 peice chicken strips with fries box and once I opened it at home (4 minutes away) there was such a limited amount of French fries it could've been a kids meal. They were also grossly cold and obviously old since they were hard and starchy. My chicken strips were the length of my small index fingers which was also dissapointing but at least they tasted decent. Very sad experiance.
Good ice cream,good food,but service is a little slow.
The staff were nice, the food was good.
One star for this last time we got a cake here... I don’t think they took much time on it cause we’ve got cakes at Dairy Queen before and they were always nicer looking than this one was! It looked made very quick and sloppy. We were very …
Fast service Plenty of parking Good portions
Good food but a little cold inside and the parking lot could use some work but overall very nice
Great ice cream
I love the ice cream I do not like the rest of their food
Cold burgers, cold puteene, grink was ok.
Delicious icecream sundae. I ordered the cheeseburger with bacon meal but my burger didn't have any bacon!
Tragic
Dairy Queen has one of the best fast food menus in the country, but this location has been glacier slow for years.
Not accepting cash!
Good service, but they gave the people behind us there blizzards before giving us the blizzards we ordered. Lots of seating and it nice and quiet when we went but it was later at night so I'm not sure how busy it can get.
Great cakes great ice cream great food. But you didn’t need me to tell you that it’s Dairy Queen babbbbbeeeeee
Small but friendly. In a mall like complex. Friendly staff.
Love the ice cream cakes.
Nice place, great service. Best icecream of my life
Yup...it's. DQ
Old ladie behind counter is grumpy . Especially if you are young
The slowest drive thru ever! Food is cold and every $$$. But the ice cream section is great.
Terrible microwave hamburger (bun,pickles and all) so that bun was hard and chewy. I now remember why I don't eat at Dairy Queen
Good Ice cream
Delicious food and ice cream
New building just opened. As expected immaculate. Comfortably fiitted out. Food up to usual DQ standard. If parking watch the exceptionaly high concrete edge to the carpark.
ice cream was good but service was horrible ... very rude ...
Went in to grab a quick to bite eat after my daughters gymnastics. We ordered the 2 can dine for myself and my daughter. The food was great but they messed up my daughters drink. We came through the drive through so I went into the store to get a replacement and was greeted with a smile by the assistant manager who quickly replaced the drink. Marc (the assistant manager) was very friendly and apologetic for the confusion. From my brief interaction with him, he seemed like a strong leader and well suited for his position. Will definitely be coming back.
It was amazing and the food was great
My order was wrong. Fries were cold.
Over charged me and then could not figure out how to refund me the difference. Then was going to serve me melted ice cream that sat for 10 minutes while they tried to figure out how to do a refund on the debit machine( as they dont take cash) and still couldnt do it. So go scrapped change from off the office desk and handed it to me.
ordered a dipped cone from the drive thru around 7:30, as soon as i got it, ice cream started pouring from holes in the chocolate, here i am trying to find the nearest parking lot, fresh clothes that i had just put on covered in ice cream, hands, face and car covered in ice cream (even got on my new raybans). so here i am in this parking lot trying to lick up the ice cream at a rate of 68 licks per second covered in sticky ice cream. open my door, i had to throw the ice cream away because it honestly was the best option. then i was trying to clean my car and myself with the 1 provided napkin. thank you dairy queen. p.s this is my first ever review. this is honestly the most infuriated i've ever been with a restaurant. -sincerely, a very frustrated customer.
Soft ice cream and burger combos better then most fast food places.
Hey it's Dairy Queen. We know it's GOOD.,????
I enjoy Dairy Queen for lunch occasionally, but at this location there has to be something wrong with thier pop machine because it is always the worst tasting pop I have ever had.... Once in a while I will give it a chance but have been constantly disappointed... Get that st fixed! It's been 5 years at least since I first tried it there!
Slow service. Very good food.
Good
Sitting in this DQ right now with my 3yo munchkin. Older woman behind the counter has ruined our lunch date, so rude and condescending for no reason. I haven't been to a DQ in years, and never with my little one, so I needed some guidance on which treats came with the kids meal - you would have thought I asked the dumbest question in the world with her tone and response. Good to know it's not just me though, watched her be the same way with 4 other customers now. If you don't like serving people, why the hell are you working in service? I doubt we will ever be back here.
This is a great addition to dauphin.
Great ice cream place in Chatham good food too!
Love the chocolate pecan mudslide.
Prompt, friendly service. Lots of parking.
They take way to long there. 2 times in a row they made me wait almost 25 mins. What's with that?
Needs improvement for the price you pay so don’t rip off the customer I have ordered a banana split twice now and not getting any whip cream and hardy any ice cream hmm cheap cheap cheap
Bes blizzard so far...closenrace between this one and the strawberry one
Yum yum great food and customer service.
It was very very cold in the restaurant
Great blizzards
Service was fairly slow. Burgers were okay, good deal at least. Blizzard, as always, was fantastic!
Cheesedogs rock and they have the best onion rings!!! Blizzards are awesome!!!
Who doesn't like ice cream
Blizzards. Need I say more!?
Can't beat a blizzard
The experience was great! -Great food -Good prices -Amazing people I would highly recommend anyone to spend their lunch here.
I scream, you scream we all scream for ice cream
Love this place fast and yummy
Yummy sundaes but very expensive!
Great place to have my favorite Strawberry Sundae.
Best ice cream by far..
I LOVE DQ 95% of the time. I go a few times a week but there's one girl in particular that I don't like to make my order...it's way to strong (too many strawberries)and I usually end up giving it to someone or throwing it out.
Don't even want to give this star.. my onion rings weren't cooked well enough the fries were good but suppose to be a basket of fries but filled only half way, gravy was good. Honey mustard was so watery might as well be soup. And the deals.. no deals.. wish there was a Popeyes here ????
Was good food
The crispy chicken is truly crispy, just love it.
We bought Blizzards, they were good bit the ice cream was very soft and partially melted. This store needs to up their game it's not the first time this has happened.
Great place to work and our drive thru is open till 11pm.and we are open for take out and DINING IN 4 TO A TABLES AND MUST WEAR MASKS TILL SEATED AT TABLE 8 IN LINE FROM DOOR TO CASH AND 32 SEATING ACCEPTED ON DINING TILL 10PM AND DRIVE THROUGH TILL 11PM But come enjoy you favorite treat anytime 6 feet is enforced. But great and quick service. Bathrooms are open for use. Stay safe everyone .
Fast that all I have to say
Very clean. Quick service with a smile.
Nice new clean place good food also!
The girl working at the front counter was incredibly rude to every guest I witnessed her serve, myself included. I have never experienced customer service so bad.
No indoor seating. Sat outside on the terrace. Good icecream sundae. A little pricy. Nice smily helpful staff. They exchanged peanuts for pecans. Great choice.
Love love the blizzards...especially the royal reese
Dairy Queen Blizzards are the best! Although this place has gotten really pricey. Over $5 for a small
Typical dairy Queen
Food is always amazing, staff are always friendly
Im sorry.i dont usually badmouth anything but today i decided to get my favaurite burger and onion rings....the burger was a swiss mushroom but it basically was a cheese burger with two mushrooms on it...the onion rings on the top of the box were so over cooked i was afraid i would chip a tooth but the two on the bottom were cooked perfectly..very disappointing as i was looking forward to my meal...on a brighter note the staff was friendly
Good food
Great environment and friendly saff
Usually the food here is excellent , this time the burger and bun were tough. I did not finish the meal. Was disappointing, saving grace was ice cream sundae.
Good food and desserts
Food is good. Their ice cream cakes are the bomb.
Ice cream too cold gave me a brian freeze
Soft serve...need I say more?
Went to try thr apple pie and pumpkin blizzard and they didn't have the stuff to make them... still ordered ice cream but was disappointed that what we went for was not available
Not the greatest for Burgers and other cooked items. The prices are decent, and the ice cream is good. Better for summer.
Great
Blizzard s!!
The service and the Blizzards were great.
friendly staff
Polite efficient
Been here for 10 mins. order things and still in the drive thru to pay. This place is a joke and lacks customer service. I am so bored I logged online(in a drive-thru)
Like the meal deal
Sweet treats for all ages
Always good food here.
Chicken finger and fries basket was delicious. Serve was good
This place is not properly operated. Minimal staff even though we have a heat wave currently. Restaurant is not very clean. There should be a supervisor in the evenings - having a group of teenagers running a restaurant on their own makes for poor service and mediocre food. I enjoy coming for ice cream, but I never have a good experience. Side note, not accepting $50 Canadian dollar bills is ridiculous.
Love the cakes
Slow service, melty ice cream.... I have been here quite a few times now, and am comfortable saying it is the slowest Dairy Queen I have ever encountered. Regardless of line up, once you order, it seems to always take several minutes for someone to make your ice cream/blizzard/whatever, and if there is a lineup, it moves mysteriously slowly. Further every time we have visited in 2019, their blizzards are always super melty, and melt fully very quickly - I honestly dont understand how they pass the blizzard test. I usually try to get an Orange Julius, but more than 50% of the time they are unable to make them due to missing ingredients - I wish they could keep this stuff in stock reliably!! All that aside, this place is GREAT for making custom ice cream cakes, they have some good cake writers, and do a great job so totally recommend for that. If you want an ice cream though - youre better off visiting McDonalds or Cowans - especially as the weather gets hotter!
Always fast service and great food!
Best poutine ever!!
Amazing blizzards, but they need better machines to keep up with the demands of fast customer service
Consistently the slowest drive through in town
????
Love the burgers..fries and drinks..very good service also..
I never had a bad experience here at this Dairy Queen. I even sometimes ask for a medium chocolate dipped cone and wind up with a large. It is surprises like these that put a smile on this woman's face. Thank you all! Rosyla Streaming Network (Youtube) ((Ashley LGRJ))
Its delicious
Great service nice atmosphere Feels like being in a family restaurant 2 giants flatscreen TVs 5stars
Helpful, friendly staff. Service was quick.
Great for a treat but a little pricey
Food: Their food isn't the greatest in Chatham, it seems, in my opinion, a little bland. Dessert: They definitely have the dessert game down. Can't go wrong with a blizzard or a pecan mudslide, although the prices are a little high. Service: I've never had bad service at this dairy queen, its always friendly and had a positive vibe.
Like their frozen treats
I had bought two boxes of ice cream treats and when I got home the one box of ice cream sandwiches was EXTREMELY OLD , freezer burnt . Ice cream was rubbery and the wrapper was stuck to the sandwich. The manager told me that is how they were supposed to be. He would not deal with it properly He replaced it with an exact duplicate of the same garbage. Ice cream was like glue Ended up throwing them out.
Clearly very pleasant staff, food was great.
Extremely long wait time for only us and 1 other vehicle in the drive through
Good food, good prices
Good service ,friendly staff and very clean !
Loved the ice cream and the service
Ice cream is great but take a blanket...its always freezing in there
Very rude staff
Low fat ice cream, ready quickly, low prices. May be boring to many people..not to me
I love dairy Queen ice cream
Can't go wrong with a bliz nation
Great food
Prompt service good food.
Service in drive thru is horrible. I ordered and had to wait the 10 minutes to get to window to find out they didnt have it. Awful customer service..
Due yo boredom we have been trying different burgers at different places for our bi weekly meal out (take out at the minute) the burgers here were ok, nothing to write home about. I am a brit and just don't get the hype of DQ ice creams.. the price is high the ice cream tasted like frozen water with no real flavour to it I would have preferred a Mcds cone. But as I said it was ok if you want to try something new. Staff were very friendly though :)
Would be better if they had vegetarian options. There smoothies and desserts are good though.
Went there early this morning to get a ice cream cake. Wasn’t sure what kind or size to get, was approached by a lady (sorry forgot her name) and helped me choose the perfect cake that everyone loved. Thank you for your help today!
Great food and ice cream. But there's a wait to get ice cream
The staff here is awesome.
Excellent food and service!
Great, friendly staff and yummy blizzard!
My burger was a little dry but it was the their grand opening. They'll get better with time!
One of the employees were on there cellphone, the burgers we ordered looked nothing like the picture
Nice treat
I love going there as a treat.
Have not had DQ ice cream cone in years. Totally delicious! LOVED IT!
The place was very clean service was good food was excellent
Fast food but tastes so much better, service is good, food is good and ice cream treats are great. Good value for your money.
Good fresh cooked food
Great food
I want to mostly say thank you to this location. I was the last customer allowed to walk in to the store front for the day. Not even 5 min after i was out a transport showed up and the driver had his son with him. After not being able to enter nor go threw the drive thru. A employee came out and told them to walk up to the drive threw to order. I tip my hat to them for this. Thank you for being considerate to truckers.
Only been here for ice cream related foods. Always good.
Sloooooooow. Good selection though. Employees need to be more professional
The best
Good looking
I had a Chicken Burger & it was so Good, Hot, Tasty & Fresh ! It's was more expensive than I had anticipated but the Chicken Burger really was very good compared to other Fast Food Restaurants that serve Chicken Burgers. I guess you get …
Guess I got someone else's burger in my skip order. Definitely not the toppings I asked for, not even the extra cheese I paid for. Usually happy with DQ but not today.
Uh yeah I got a blizzard here and the ice cream was gone bad and made me very sick. Scared to order from there again after that and by seeing how messy their workspace is.
Its ok
Love their blizzards they always are so delicious!! I was disappointed in the customer service. They did not get the order correct and we only purchased two blizzards. I understand mistakes happen and that's ok. When I went back inside and just asked if I could get it corrected the staff I asked eye rolled and was not very professional. That was a dissapintment!
Very slow service and last order I had for flurries there was no toppings added to the ice cream. Usually pleasant service, just really slow.
Terribly slow service.
Very great customer service and very helpful with placing our order. Burgers were like getting them straight from the Bbq!
They they changed from ice cream to "frozen dessert" which is garbage, they changed everything, I personally hate it, I have not had DQ in a few years and the last time I did it was good but this time it was far far from it unfortunately as I really loved DQ growing up. I had the chocolate chip cookie dough blizzard and the cookie dough pieces where a tiny fraction of the size they were a few years back, the fudge used to be good now it just tastes like the worst version of chocolate syrup you get at the grocery store, every thing about it was not good. CHANGE DQ BACK is what I say this is just garbage
Nothing special. Had a blizzard and it didn't have very many toppings mixed in.
Good service
Dairy Queen icecream is always creamy and delicious! I love the chocolate crumbs and fudge in the middle and the whipped cream on the outside. When I went for a birthday cake for a friend they had a pretty one with sunflowers. The only problem I had was the writing on the cake was pretty sloppy. But maybe they didn't know how to run the decorator. Anyway it added character to the cake.
Kind service!
I'm one of the managers and at this time we are closed for takeout will be lifted once lockdown is down. But drive thru is open daily from. 1030am to 11pm. See you soon
I had lunch here for the first time ever. Had a number 6(burger) and poutine. Everything was great! Burger was just a bit overdone, but still good. Poutine-mmm. I love poutine.
June 7 Went tonight for the mobile Monday special which is the chicken finger and fries combo. We used to love this combo! Came straight home only to be so disappointed. The fingers looked as if the had been run over by a semi truck and tasted just as bad. Thank goodness the onion rings and fries were OK. I called the DQ and spoke with the acting supervisor who apologized. She said that she couldn't do anything unless we brought the food back. DQ is our go to fast food place for many food and dessert items. Tonight's experience has certainly dampened our enthusiasm towards DQ quality.
It is ok. Most of the time they underfill the ice cream. Feels like we get ripped off everytime.
This place is awsome
Nice place to take the kids for ice-cream.
I love going to DQ. I like the food there but most of all I love the banana splits. The employees are helpful too.
Poor service expensive filthy
Prices are good - sizes excellent - lotsa ice cream bang for your buck.- I will go back again - customer service was excellent as well
Went in for the Combo - burger, onion rings, drink and sundae for $7.00. Great deal.
Delicious food and mouthwatering blizzards
Good burger, good deal, try it
Okay I guess... drive-thru was really slow I my opinion and its a bit pricey. I hadn't been to DQ in a number of years.. was craving a Blizzard. Grabbed a burger and a blizzard and a blizzard for the wife was just under $20. Took about 15-20 min to go through drive-thru. Nothing special here.
Love it here glad they came to town
Its AWESOME
Service is a bit slow. Food is good
The chicken fingers are quite small, the fries are notoriously bad so I decided on a poutine which was watery gravy with unmelted curds.
I like DQ always very good but today 1 of the gravies I got went everywhere in the bag and on the boxes :(
Fantastic
Not value for money
Used the drive through ordered a banana split, when I opened it up I discovered there was about a third of the icecream. I didn't know the employees paid for ingredients.
Good service, got ice cream cake - was great.
I was a bit confused at first
Went through drive thru IN AN EFFORT TO AVOID GOING IN SIDE BC COVID and needed a cake. On the website it states that you can order a cake through drive thru. I was told after waiting 10 minutes to get to the speaker, 5 minutes for an answer at the speaker and 15 MINUTES TO GET BACK OUT OF LINE that I couldn't order a cake through drive thru it had to be inside. Once told that no one responded to me at the speaker and I wasted gas and time in the drive thru. No customer service help. tried calling, line busy. I need this rectified.
Its good
It's DQ, what can I say! Fast friendly service.
Great service and the food was prepared well. The store was nice and clean and so were the bathrooms. Wheelchair accessible.
Bought a #1 combo. The burger was both raw in the middle and burnt on the outside. The bacon looked like it just came out of the fridge and slapped on the burger. Not impressed for the $13 meal. Will not go back.
Correct
Mushroom Swiss?
Good food but they need more counter attendants. Drive-thru is very slow.
Rudest ppl I've ever seen! If you hate your QUIT!
Neat & clean and good ambiance, food is awesome
Great blizzards, a little on the pricey side. A good treat occasionally
Friendly staff, but made my roommate the wrong Blizzard
I visited Dairy Queen in Brockville last Saturday and I was very impressed with the way Marc the store manager handled my order. Marc takes great pride in ensuring positive overall customer experience. He has a Customer-focused approach to trouble shooting, resolving problems and ensuring repeat business. Marc is business oriented and is managing customer expectations in delivering superior levels of service by ensuring the satisfaction of customers at all times. He is interacting with customers and handling customer queries and complaints in a timely manner. Marc has a customer-centric approach to work. He leads by example Communicates clearly and efficiently. Develops and delivers empathy. He is a great multitasker. He is a great motivator for his employees. He sees the big picture goals. Marc demonstrates well people skills, leadership skills, empathy, a positive attitude, a willingness to serve, multi-tasking and organizational skills, ability to delegate, vision, and the ability to see the big picture. BIG THANK YOU MARC FOR BEING AN IDEAL AND AN EXEMPLARY MANAGER
Burgers were delicious!
Love this place.
Ice cream cake was a big hit for my sons Birthday
Very clean
Love it when they can make an old favourite, like triple chocolate utopia or frozen hot chocolate. Yummy
Before covid hit the burgers were the best around now it was the worst thing I've ever had
We went around 1:30 PM and it wasnt busy. Food was ok.
Delicious