We offer you all the feddbacks of real people like you who have information of the services and products of Zehrs (Fish Shop) in the territory of Brantford (Canada).
At present this firm receives a rating of 4 over 5 and that score has been calculated on 127 reviews.
As you can see the average of ratings is very positive, and it's based on a very large number of reviews, so we can say that the valuation is very faithful. If there are many people who bothered to evaluate when they are satisfied, it works.
You know that we don't usually bother to set scores when they are correct and we usually do it only if we've had a problem or incidence...
This Fish Shop belongs to the category of Grocery store.
Staff are very friendly and go out of the way to ensure you're able to find what your looking for.
Big store with lots of selection. Sadly not enough tills open to check people out. Every line was spilling out into the aisles. Our cashier was friendly but needed a override. She's yelling for a manager to help her(while 10+ people in line to check out) and he says 'I can't my shift is over.' Another manager who was further away comes running and helps her while we all watch in disbelief. Checking out was so painful. 15 minutes+ to get through the express line. Google themselves notes the store is at its busiest at 6pm. Why do they not plan for this?
Nice clean store. The renovations made the store a lot nicer. Lots of items and prepared items for a hot meal as well.
Good selection snd quality. Prices are higher than some other options. Parking lot is very poorly laid out and no where near large enough for the number of shoppers here and at the gym next door.
Neatly organized, huge variety, reasonably priced. They also have a community area that offers classes, a new Tim Hortons shop, a wine shop, a flower shop, a deli/café/quick bites section and of course a Joe fresh clothing area. For a grocery store they've thought about everything else y you might need and have included it. I'm sure there's more I'm missing, I'll be sure to edit this when I go back
Usually i don't my regular grocery from here.lf i need special item i go to here.some fruits and vegetables are good.specialty drinks i buy ftom here.staff is cooperative and friendly.Joe fresh clothes are cheap and good.
The store feels outdated. Their selection is not widely varied or consistent. Can only hope that this store gets a makeover one of these days.
The staff that have been there for years are unhappy, since their wages were cut, to allow millions more in profit. Many were let go. The replacement staff are clueless, and don't care about customers, partly because they are not well paid. Often, the produce is not priced, and if you can find a person to ask, they tell you it should be priced, and leave it at that. They expanded their garden centre, but only have one cashier on, so it is closed while she goes on break- about 40 minutes over the lunch hour. I have never in my years experienced such precipitous fall from what once was an enjoyable shopping experience to what it has become.
fer'a good tyme, meet me in the mens' 2nd toilet stall ;)
awesome experience, bought genna and brought her back.
Love the donuts at Zehrs Markets and the staff are always awesome!!! The store is always clean and staff are always friendly
Nice selection but it's no Fortinos.
Love the selection and kind staff, but the company needs to pick it up with the line up service...self serve included...so many times I've dropped my purchase and walked out and gone to Food Basics or Shoppers or the Beer Store... nobody has time for line ups like that! P.S. love the salads at the deli
Dietary technician was awesome. Thx Taylor
Terrible service at the self serve. My chair didn't have a tag to be scanned and the lady at the self desk said she's not a manager and couldn't help. So, I left the folding chair at check out. Afterwards, she asked if I was taking the chair but I definitely found it point less to take a chair I haven't paid for. The time I visited the store was 12:18 pm Tuesday, August 25th, 2020.
Its a Zehrs. Perfectly clean. Awesome meats and vegetables. Huge selection of grocery and clothing items. But expensive. You get what you pay for, but other stores sell acceptable groceries much cheaper.
Great company! Wonderfull people! Super team!
Decided to use the express order today and ordered 1% milk and clarified no substitutions. They gave me 2%. I can't drink 2%, I can barely drink 1% so now I got milk I can't drink and wasted money on.
I don’t normally shop at Zehrs due to high prices but I do love the Chicken wings for $10. Today I decided that’s what I’m having for dinner. The young kid behind the counter at the Zehrs on Eramosa made me feel like I was interrupting him. He was rude and his customer service skills were next to none. Will go out of my way to go to the other Zehrs across town from now on.
The store is always clean, staff are friendly. Tried online order & pick up, system didn't process order properly, but the staff picked items manually which is excellent customer services delivered.
This is my favourite grocery store. Well lit, spacious, often has good deals, is associated with President's Choice products and has friendly employees.
Staff are polite and professional so I felt comfortable shopping here.
Product restocking is terrible. With the Click n collect service, shelves get cleaned out fast than they get restocked leaving walk ins to constantly requesting items that are not on shelves. One would think going shopping on a Saturday, no matter what time in the morning or afternoon, shelves would be stock for the weekend rush! thats usually when most people do their groceries. Ive been to the Hiway location and even Cambridge centre location and never seen shelves bare. But, I continue to shop at this location because it is is a better location then the Pioneer location for selection options.
It's local and has far better selection than basics.
Nice store to shop in but the prices are high. They have jumped on the Walmart band wagon with the multi buys. Very irritating. What if I don't need 3 of something. Then you pay regular price. I would rather just shop at a store that gives you a sale price on one item.
This time it was a short visit, I just picked up a prescription and one other item. The store was very clean has always.
Awesome products and well-kept store. Highly recommended.
Clean, great food, decent dales. Only thing I dislike is having a salesman there selling credit cards.
Ye, shop quite ofton herr
Always a consistent experience for shopping my must have items.
Generally one of my favourite grocery stores in town. Just expensive compared to others.
Well set up and stuck, clean. It has a variety of products even that we didn't found what we were looking for.
Got my 1st n final vaccine here.. friendly pharmacy staffs...
The staff at this location are fantastic. Thanks for all the work that you do!
A few times now I have had a cashier named Jesse cash me out. Honestly this is the worlds nicest man. He is very kind and funny and a joy to connect with at the end of a long day. This location is clean, has a great selection in their natural section and has a bunch of lovely staff. That guy needs a promotion.
It's good prices, good customer service and good selections
Great Store and Staff. Thanks
Really big Zhers, I like the layout.
Nice store do shopping. I believe it is bit expensive compared to other stores but they carry good variety.its worth shopping here . Also shopping at Joe fresh is advantage in the store.
I think that the management here probably use a "facelift," in terms of their customer service skills, especially the manager who is waiting at the front door, very rude and pushy. The pharmacy is the worst though, due to the pharmacists assistants never writing down what medication you require for drop off, or hanging up on you abruptly as you are giving them address details. It seems like the older women working at the pharmacy really don't know how to do their jobs in an organized or professionally manner, not the rude or distasteful way you treat your patrons.
Relatively expensive! But the store is pretty clean and well organized. Have less international food items
Clean, good quality food. All the variety I expect.
Great selection but higher prices.
It has been there for decades and there is a good reason for this! Excellent Greek cuisine, quiet atmosphere and good service. Highly recommended.
I love ZEHRS!!! The huge variety of food, household goods, clothing and pretty much everything else you need is amazing. Shop any ZEHRS store. You'll be amazed at the quantity, quality and cost.
Easy to navigate, a bit pricey but excellent selections!
Good products, good prices. Sometimes the staff take up too much space restocking shelves though, so some aisles are hard to access.
I get my favourite high end groceries here. It's a great one stop shop, with hot food, wine, flowers, housewares, and clothing.
A little pricier than I would like, but great selection of good quality products.
In my opinion, this is the best Zehrs store. Great layout, enough space to walk around with a big cart, good variety of foods and non-food items, clean and well organized.
Great zehrs, good selection, shelves well stocked. Nice mums and pumpkin selection our front.
Fresh stuff here!
Love the new store, so much better than before! ???? No real Joe Fresh section though unfortunately but maybe that's a good thing for me. ????
Good product variety. Cashier processed very efficiently.
It was like every other Zehrs. Nice staff and good selection
Happy Holidays!! Wanted to say a BIG BIG Thank you to Amy in the Floral department for going above and beyond for looking after Me and my last minute requests for flower arrangements. She does an amazing job puts a lot of creativity, design and most importantly Heart in her creations. She understands and listens to the customer and gives wonderful recommendations to make each and every arrangement meaningful! Thank you Amy for being there each and everyday with a wonderful welcoming smile, brightens up everyone's day. You are truly a valued Customer Care asset to the Zehrs family! If I was the store Manager I'd give you the "Employee of the Month Award :) !!
I hope they get some shelves stocked up this week. Went at 7pm, was lucky to get johnsonville sausage and milk.....i love zehers but if website says they have a selection of meats..walked 1km to get there and shelves were bare ???? huge dissapointment
Great grocery store with a lots of variety, have been shopping here for years.
Amazing selection, a little pricey on some items
A bit little expansive than other grocery stores like fresh coffee,but quality is fine. The main plus is Tim Hortens on the corner if store.
I like they have a starbuck and great cakes
Large clean store. Normally well stocked and all check out open on the weekends.
2 lanes with massive lines and then half the self checkouts are open. Why should I have to wait a half hour to buy a couple items?
Store provides good hot meals to go. Their chicken tenders are a good size and good price.
EXPENSIVE....It was my favorite store some time ago. But now is just a rip off. Goodbye Zehrs.
This is the greatest Supermarket in Guelph , I live about 15 minutes away , but rather come here than the Shopper on Claire St , or the Zerhs on the same street . Beautiful people specially the pharmacy Dept . Very well stocked , but really the personnel is really what makes the difference . EXCELLENT
Great store lots of great buys
This is definitely my favourite Zehrs store in the Waterloo region area. We drive past 2 zehrs to go to this one. Always organized and clean. Never had a y issues with sold out items (other than limited black Friday items which is understandable). Two entrances make for quick shopping trips if you know what you want and where it is. Good selection of baby, general merchandise and now fresh clothing in addition to grocery items. Also, there is a Tim Hortons inside. Only beef... carts here need cup holders for the coffee!
Nice and clean grocery store (which seems to have better music on than most). Does attract a very busy, upper-middle class crowd that always seem frustrated and unhappy. Could use more international foods
Good selection of items. Customer service is top notch. They are just a little overpriced on most things not on sale.
My favorite Zehrs location and one of my top picks for grocery stores
Best zheres in the GTA
Clean, organized and friendly staff. All protocols were being followed while I was there and stuff was getting cleaned, I saw a couple people going up and down isles cleaning. All was running smoothly, it's just some customers who can't follow the arrows on the floor.
We haven't had good experiences buying meat at this location. Grocery items are overpriced compared to other stores in the area. Misleading labels on signs to make you think there's a sale when it's actually not on sale. PC stores, in general, have continued to let us down over the last few years in terms of quality and price.
Big
It is a Zehrs! I so clean, well organized and generally you can find someone to help you of needed. Wait times are low. Be prepared to pay for shopping at a more upscale grocery store.
Best produce and meat. More expensive tho.
The service was slow but they were nice until the end I noticed that a child was yelling but not screaming but yelling for there mom and dad the older kid had dropped and split the big water jug the goes on you water cooler I was in a hurry so I couldn't help but the family had apologized to them but the flower worker who sells the flowers in Zehrs had said to them maybe someone else should've carried it she had said this in a very sarcastic tone. The problem I had was she didn't even help or say its okay.
Great birthday cakes!
The best!!!
It's ok.
I love dounut! And Tim Hortons is inside Zehrs. So it is convenient. Already Christmas stuff was there!
The produce is fresh and you can get what you need. BUT.... at a ridiculous price. I can go elsewhere and drop my weekly grocery bill by a minimum of $50.
This Zehrs always has fresh produce. They have a great bakery and meat counter as well. Never disappointed with their inventory.
Looks great, recently updated/renovated. Parking lot is a bit ridiculous; and cart corrals need to be added to the far side of the lot. Inside, I always am a little let down by the bakery staff. Nothing major, just little things like waiting to buy a cake and no one coming to serve you; or them being snippy when you ask if they have any bigger kaisers. Food is good enough quality but on the expensive side (especially produce).
Good quality foods and great selections for products. Shop wisely
Expensive but lots of great products
Close to my house. Clean. Good selection of produce but the trade off is it costs more than fresh co or food basics. It's a trade off. And it's right next door to my gym.
Not overly impressed with the service, in all departments. Typical corporate box store. It all about price gouging, and underpaying store staff, to the point they could care less, to meet there bottom lines.
About the best you can expect from a Zehrs, large health food section, a pharmacy, and even a Joe Fresh within the store. Stop it always been friendly and helpful in my experience
Was looking for the biggest and juiciest sausage available. The guy named jack in the meat department helped me find exactly what I was looking for and fulfilled my desires. Great job jack !
I wish they had smaller carts instead of only having the large bulky ones. Many of their carts have squeaky and wobbly wheels. Also, they don't have handheld baskets that I could find.
It's Zehrs. You buy food here. Typical grocery store experience. Selection is as expected. I find the cashiers here are particularly nice and would recommend this location over others because of it.
Clean environment and nice staff, a little bit more expensive though
They have, well, everything. Except blue Christmas stockings. Not many ornaments to choose from, but got all my groceries, so I'll let it slide.
I stop in there after work often to grab the meals to go or the mac and cheese but they dont have the mac and cheese often by 5 so i usualy go for there delicious chicken tenders and amazingly good potato wedges. There entree and side for 15 dollars is pretty good as well if you are looking for good fast food.
Good customer service and well maintained store
Well kept Zehrs location. They also have donation bins out front for clothes which is convenient. They try to do artistic things with the boxes of pop at the front of the store.
The store is always clean and this is the only place I can find certain health food and nutritional items without having to go to an expensive health food store.
Friendly staff and well organized store. Lot’s of healthy choices.
Great place with free cookies for the kids when you visit. Good deals on lots of stuff and always getting stuff from Joe Fresh.
Produce is hit and miss at this location, but good supply of everything else.
Love it! Great place to shop....for pretty much anything!! Produce is always good, n fresh....same with the baked goods. I wont go anywhere else but here for meats! Prices are good, plus they price match too! I collect pc optimum points, which is now combined with shoppers, and my points add up pretty quickly. Points=free stuff????! The staff there is always super friendly, and never hesitate to help with anything! Overall....its a great place to shop!!(like i said before)
I like Zehrs. I shop there for fresh deli meats in particular. Always decent sales, promotions and bulk deals. Part of the Loblaws / Shoppers Drug Mart empire.
The Self Checkout is a joke. Attendant is seen as dancing around in circles while the store clerk is ALWAYS running for a slow price check. Sales are somewhat good at times.
Zehrs isn't what it use to be. With the likes of Farm Boy and Sobeys taking on a natural approach, they have lost the plot.
Clean and well organized. The 2nd floor is a great place to put their photography shop and other rooms apart from the grocery goods
Prices are reasonable and produce are great!
Good selection. Produce is fresh Prices are on the high side.
They have incorporated a good selection of organics. And have a few aisles of plant based foods. Overall I appreciate the effort. Thank you.
Good selection of beers and ready-to-eat food. I don't do my grocery shopping here as most stuff is pricier than average.
Mid to high range super market. More products available, good quality produce, general housewares, hot meal counter, deli and bakery. Price a little higher as well for all these services but competitive still.
Lots of food for good prices. I go shopping there all the time.
This is a big zehrs. It even has a tim hortons in side. I enjoy the fried chicken and chicken wings at the hot deli.
Great grocery store with huge selection and fresh produce. The best part Tim Horton’s is located right inside the store!
Good store lots of selection jus super busy at times
Very clean and the staff are super nice.
The customer service in the floral department is absolutely horrible. Lady was rude and not helpful at all.
Line up was seriously too long
So clean and nice staff super helpful
They make you feel safe Andover helpful
Fresh meat. A tad pricey
Great place to upgrade your phone or get a new phone at the mobile shop
The freshest produce ????????????????
After renovations, the place looks pretty organized and good.
Considered to be more expensive than No Frills and Food Basics supermarkets, but this Zehrs is good because of the quality of food and its clothes and household sections.
A little more pricey than other stores..but clean and lots of selection
Great selection and quality of produce. Well laid out. Arguably one of the best non-specialty grocery stores in the area.
Two days before Christmas. They were super organized with where they had us line up. Not a long wait at all. Very impressed!
Large bright store...lots of selection! Joe Fresh clothing line- reasonable priced fashion !
Nice people
Seven visits. In a row. Sold out of pre cooked chicken at 8pm. Sold out at 7. All reserved at 7:15. Power outage means no chicken at six. No interest in chicken? Fully loaded at 8:40. It's like they're doing it on purpose. I hate this place
Nice place, not too crowded!!!
I can find almost everything I might need at this store. Specifically the bakery is amazing
This my go to grocery store. It's 100 percent Goldilocks for me. Not too big, not too small. It's also right next to the gym which is convenient.
Like this location because it has room in the isles,clean store, great layout and staff is friendly..
It’s a great place to shop at, with a bonus that they have a Tim Horton’s on site, so while you do your shopping you can enjoy a hot coffee. If your feeling lazy or just don’t have the time you can do your shopping online, set a pick up time and they will bring everything out to your car. It’s a very clean store and they have friendly staff.
This is a huge supermarket with great selection of produce, the place is spacious and clean, a pleasure to shop
I was there around 1230pm on a Saturday, they have signs everywhere that all registers are open Saturday and Sunday between 10am and 6pm. When I was there two registers were closed and line up at the other ones. If you can't fulfill on your promise, get rid of the signs it's false advertising
I can't stand the way this store is set up. Like so many other stores owned by Loblaw's, it's just a disaster to find anything! It's like someone with ADHD designed the layout. No thanks - I'll stick to Food Basics where the stores aren't the size of a football stadium, and are organized in a shopper-friendly manner!
Helpful staff and a good selection of products.
Quick stop today to pick up some snacks for our road trip. Seemed expensive compared to before. Thought the chicken shishkabobs would be nice, but the second one was only half full.... thinking someone took the other piece and closed it back up. What’s wrong with people? Didn’t matter though as we had to take the other one back due to the expiry date two days prior. Shouldn’t one of the staff caught that yesterday? Or the day before? Grabbed some snow peas that tasted weird, and some chicken breast strips that tasted fake and processed. Definitely not our best experience.
Good quality. Clean, got in and out quickly.
Great selections.
One cashier open, really bad customer service levels that when busy they do not open another and think it's okay for customers... The worse customer service levels I have experienced. AVOID.... Go to the Sobeys just down the road even at 10pm they have cashiers open. Having family that once worked at a director level at Loblaws this store is NOT up to the Loblaws standards of service and anyone from team leader to Senior manager should be fired with CAUSE
Products are always fresh and in stock. I love shopping the PC brand items as they often carry unique things. Absolutely love the deli counter for quick sandwich or sub dinner meats. The fresh bread is great as well! Store is always clean and well stocked. Customer service is either fantastic or pretty terrible. Depends on the cashier. Great place to shop!
Love the store and PC products but the parking is insane. How many parking spacing are lost in the current design. What happened to regular parking. Easier to go elsewhere!
Just as expensive as the health stores the big line up is terrible there waiting on a register. Please expsand your home deliver to more places.
This is my regular grocery store, and overall its good, but they are persistently misleading with their Foodland Ontario/Product of Canada signs on peppers in the winter season, leaving those signs up long after the pepper crop has shifted from Ontario greenhouse peppers to Mexican and Spanish produce.
Good large Zehrs location with the usual product. Nice cashiers.
I like that Zehrs has so many options... The PC brand and PC Black Label are awesome!!
It was not at all crowded and the items were all fresh
Bright, clean and easy to move around. Not sure if the quality to price ratio is optimal.
Nice people, fresh food, good place for your groceries!
This my store of choice for my weekly shopping. I moved to Kitchener in February 2019 and checked out numerous grocery stores and I like this one the best. Nice wide aisles and the store is very bright and well laid out. Staff are very friendly and helpful too. As a senior with a balance issue its important to me that i am able to walk thru the store with ease and this Zehrs location has that and more.
Line-ups aren't bad and service is pretty good at this store with friendly staff.
This store is very convenient. They also sell beer and wine so you can do one stop shopping.
Wonderful store, good selection, fair price and friendly helpful staff.
It's a bit pricey but good
Very clean and tidy. Zehrs is my favorite groceries and plus store. ☺️
Love it
Staff are always friendly and the store is well kept and clean
Very nice place to shop for groceries
Good store with great croissants :D
Zehrs is a great store (Fairview Btfd) has an awesome deli and bakery. Also met up with a friend I hadn't seen in a while nice outing overall.
Always fresh, good deals, special offer for Optimum members.
Organized, lots of products and pickup is quick.
The pumpkin squares they sell by the bakery are fantastic
We love Zehrs. It is great that a major grocer can now almost completely support an organic lifestyle.
Always fresh foods and pleasant staff
I enjoy shopping here. but its really packed all the time. and around the holidays there was literally no parking at all.
i find that zehrs usually has a better variety at a cost mid range in comparison to other similar grocers
Great location and lots of underground parking. Well stocked store with fresh vegetables and fruits.
Big store with a lot of selection. The produce seems to dissapoint on a regular basis. Some of the pototoes I was looking for were completely rotten. Nope!
I was greatly disappointed with my trip to this location and will surely not be back nor will I recommend it to others The "Manager Special" items at the front were covered in a thick layer of dust..not sure how long that "special" has been going for ...staff were smoking right out front of the main entrance... they had products with 'exp March 21st' only today being marked at 50% off... dog food was all across the aisle and there was staff stocking another shelf without a concern at all...
Good selection, meat prices are very expensive though.
Store has pretty much everything you need and the staff if helpful and courteous
Convenient location and reasonably priced. Quality items.
It's Zehrs, one of the better ones but it's as you would expect it to be
interior seems a little dated, but its a great big store that offers much of what the Superstore would offer.
Good Zehrs, doesn't have as much as the bigger one on Ottawa, but it does well in a pinch.
It seems that every single time I'm at this store I end up disappointed. From missing prices to mis-priced items (and the gentleman on customer service was too busy getting ready to leave to help me). Lines are usually extremely long, cashiers are slow. They have also made a complete disaster of beer and wine sales. There is usually only 1or 2 cashiers available to sell it and of course it's never the express line. On one occasion there were no signs indicating that anyone could sell alcohol so we were forced to walk around and ask. The cashier that was finally able to do it said she had forgot to put her sign up but also didn't bother to do it.
Clean, good variety and competitive prices, excellent help when needed
Big zehrs store. They have a large selection of goods including freshly baked items, cooked and ready to eat foods. The store is always clean. There is a Tim Hortons inside the store as well. You can get clothing as well, Joe Fresh brand. Overall good store for one stop shopping. The prices are okay but slightly higher than competing stores for some items.
Just like any other good grocery store
This store is always stocked and organized! Love it.
Big zehrs, very rarely leave without something I’m looking for. Staff are friendly enough and it’s kept pretty clean. Way better then our old zehrs.
Visited clinic and Dr I guess was having a bad day
Busy clean, pricy but great
Update** LITERALLY two minutes after I submitted this review to the store, the manager called me. He listened to me and told me employees would be re-educated so that this kind of experience doesn't happen. He made me feel like a valuable customer. He did offer a gift card, but I care more about the fact that he listened, cared about his store and cared about me. With a manager like that, I have to keep giving the store my business. Cory is a credit to the Zehrs team! *Original unaltered review before the manager call* I am SO angry! I went to this store today and it seems like lately products I usually get aren't in stock. That's okay, I kept coming back. But one thing I absolutely will not tolerate is zero customer service, much less rudeness! We spend most of our grocery dollars at Zehrs, but I will NOT be doing that anymore! First was the hot food counter. I'd done my shopping and went to pick up a chicken dinner. The girl at the counter didn't even smile. I walked up, big smile and said, "Hi, how are you?" The response, "Fine. What do you want?" Again, no smile. No thank you either. I could live with that. Maybe she's having a bad day, but I didn't appreciate it. Then, the cashier rang me up and after checking my receipt, saw he hadn't taken the 50% off the two hot dog packs I bought.I had to go back and wait and he told me he couldn't take care of it and to go to customer service and she would refund the full price since he'd rung it up wrong. It hasn't been very often we have been rung up wrong, but we always got the full amount back up to $10 and were told that was the policy. So, I have to go to customer service, which is also the lottery counter and wait again. If that isn't bad enough, some other guy came in and was looking for something. I'm in line next and he's standing over to the side and she actually said she didn't know which of us was first. He came through the door after me! Trish then proceeded to only give me the 50% off. I told her what the cashier said and she said very softly, not even eye contact, "Oh, I don't know about that." I said, "Well, I've been rung up wrong before and that was always Zehrs' policy. She IGNORED me. The only thing she said next was, "Oh, you used debit, you can put your card in the machine." I said again, "For having to go back and wait and then come all the way over here and wait you should refund the full amount anyway." She completely ignored me. Didn't even acknowledge I spoke. I don't care about the stupid $4.48, but I DO care about the inconvenience, her disregard of me, treating me like I didn't matter and the fact she was too LAZY to even check with anyone to see if I was right. I will NEVER darken the door of Zehrs again. I've been doing more shopping at Goodness Me, and frankly, I don't care if my groceries cost double there, I will do my shopping there and at Sobey's from now on. Keep your points! I get Airmiles at Sobey's anyway. Customer service is a dying art, but it has already been buried at your store.
2 registers open at 8pm. Lined up for 15 minutes. Clerk overseeing self serve registers had no name tag on, and was not assisting customers, last visit.
Much better than the old store!
I like this Zehrs. It was one of the first stores I shopped in when I moved to Ontario. I wish they were still paying their staff pandemic pay.
If you can afford to shop here, the selection is pretty good. They also have some good sales from time to time.
I mainly shop here in the natural section. The produce is fresh.
Was there this morning at 7 am while everyone was going bonkers stalking up all the cashiers were extremely professional and one gal who wasn't even schualed to work hopped on a till and helped keep things moving. Well done.
Amazing place to shop when I get the chance. Very friendly staff. Amazing food options
Best grocery store in town. Others came to town booming but I don’t think Zehrs can be beat in terms of selection and consistent quality, to my experience at least. Prices are ok and much better on sale or no tax day!
Since the manager John left, this store has not been the same. My kids have food allergies and some of the items you used to carry you are not carrying anymore. Staff does not know why, but these items were critical to my kids diet. The shelves are never stocked, always missing items. It's really a shame.
Fresh selection of food. Pricey.
Mediocre at best!
Get impressed with the variety of items. Large, clean store, and well laid out. One of the better Zehrs in Guelph
Great place for shopping for regular groceries but I especially enjoy getting produce as the quality is usually better than other stores. You pay a bit more but I guess its value for money. They also have a section with a wide range of prepped meals for person who are on the go or just convenient for the lazy days when you don't want to make dinner. There is also a whole section for shopping for clothes or household items. It's kinda a one-stop shop. I do recommend shopping here.
Good store fair prices always clean and fresh
A lot of options, affordable prices
Beautiful renovation only problem is parking because of the gym beside it
Proves on meat super high and portion small. Not a great selection
Fresh produce, loads of selection. Clean store. Lunch items prepared fresh around 1030, always a great value. Staff are friendly and helpful.
Too many times I have purchased produce that gone bad very quickly. The produce never looks great.For a can of beans this store is alright, but if I need fresh produce I go somewhere else.
Great place for refusal grocery and fresh veggie
I want put a big shout out to Xavier who is truly an honest dude. I left my IPhone in my cart and pushed it into the parking lot cart area. Xavier found my phone and turned it into management. Thank you Xavier stay honest stay humble you will go places ????
It's a zehrs. Decent quality, things are a good quality for the most part staff are accommodating. It's hard to comment on a mainstream shop. They don't seem any different than any other zehrs.
Pretty good place to buy groceries if groceries are your thing.
Slices prosciutto with the skin still on and looked at me like I was crazy for asking to not have it on there. That's like slicing a bunch of roast beef for me with the bone in still...
One of the better zehrs in town, but parking lot is often pretty busy. Best bet to find a spot is off to the right.
A consistently disappointing Zehrs store . Always out of shopping carts. Shouldn't have to worry about expired food on shelves, but we have to check constantly. Manager is more concerned about displays than helping his team with long check-out lines or ordering more grocery carts. The only redeeming quality of this store is the staff.
Always great, fresh food!
Good selection.
Huge store...has just about everything. Decent prices for things on sale.
Staff in bakery really helpful ...as well as floor / grocery / cashier staff also very friendly and courteous...long lineups all throughout day generally 2 cashier on at a time and instacart shopper cannot opt for self checkout ...makes for unhappy customers as food thaws out quickly ...hopefully this can be solved sooner than later or brought to head office for review
Try stopped carrying all the good things. Organic or antibiotic fee chicken? Nope. Canned lychee? Nope. The best French (PC Black Label) sausages. Nope. Go to the Real Canadian Superstore for those.
A busy location. Products not always put out fast enough, sometimes empty. Lines are usually a bit long. Decent store.
Good prices and good quality!
Clean, bright and well stocked shelves (minus the good sales days cause they shelves may be empty). Love the PC products from Black Label to Blue Menu. Best selection for Joe Fresh. Kind and informative staff. Wish (just at this time) there was more canvas bags available. In the future may be introducing brown paper recyclable/compostable bags.
I used to really enjoy going here as my main grocer, but the last few times I've been the customer service has been terrible. The parking lot is an absolute nightmare, and if you do click and collect, there is ALWAYS people parked in the spots, that aren't using the service. They need to do a better job policing the spots for customers, if they want to continue providing that type of service.
Hi, Zehrs pharmacy's is excellent. As I booked my last appointment for flu shot and I wasn't have my health card. They helped me with everything and I am able to get my flu shot. They also do rapid testing and COVID-19 shots. So, If you need one, book an appointment with them and get it.
This place is always so busy I can barely move around inside. But the cashier actually went out of her way to make a conversation with me. Customer service was spot on even when they are insanely busy. Produce is always the freshest too!
Excellent store and staff. I work across the road and frequent this location on an almost daily basis. My sincere thanks to the store for being accommodating and helpful during the transit strike of 2020.
Great store with huge variety of groceries. Shop in shop concept is enjoyable as well.
Great food store
Great Zehrs location. Well stocked, helpful staff. Occasionally they run out of broccoli...
Not enough tills open no price on a lot of things
Very helpful employee thanks
Witnessed an employee ( not masked) yell at an elderly lady (who had a mask on) that she didn't let her know she was coming near her. The employee was putting meat on the shelf and the customer was trying to pick up something off the shelf. The elderly customer was polite and apologized and pointed out she was wearing a mask. The employee pointed to the posted sign and repeatedly yelled, "6ft of space". If the employee was so concerned, she should wear a mask and not belittle the customers. Was completely appalled by her behavior. The only reason the get 2 stars is because the gentlemen that cashed me out was very nice and funny! Made up for the other lady's behavior.
I had such a horrible experience today that I will never return. An old white woman with red hair who apparently works in produce department named “Denise” should absolutely not be serving customers in any capacity. I was mortified by her behaviour. She was rude and and dismissed me without even allowing me to finish my sentence. In fact, she actually walked away from our conversation and offered no explanation, apology or interest at all. After calling ahead to confirm a specific product was available I drove from across town to pickup. This item was not in stock and I was treated just terrible to top it all off.
Friendly people, great service.
It’s a very large building, and it has everything you could possibly want. Cashiers are awesome.
Very clean and tidy,great produce and meat selections..A LITTLE PRICEY .
Large store filled with fresh foods, clothing and has florist area. Has underground parking. It's a popular store so be prepared to wait in a check-out lineup. Wheelchair accessible as are the public bathrooms.
Massive grocery store with a parking lot that's designed by lunatics. Tight spaces, sharp curbs and little space to maneuver make driving an absolute chore.
Clean, loads of stock on everything, and the hot food and salads are always fresh.
Easy to shop in this store and great helpful staff!
Nice grocery store but pricy.
Some products are little expensive. But overall great place to visit. You will find almost everything that you need. Staff service is good.
Excellent store. Always well sticked with fresh products and services. Gas a large florist and Pharmamy. A friendly wine store with nice assortment of Canada's wines. Always top notch fresh baked goods. Late in the day you can find excellent deals at 50% off on same day baked or prepared foods at deli!. Fast efficient cashiers and several of them. Not resorting to self serve cash out!! I despise those!
always have what I need and quality
It's okay. One stop shop for almost everything you need for your place. However I noticed a Timmy at one corner isolated, no customers no cashier and i thought it was closed wjen someone pops up to help me at the counter. I'm not sure it that Timmy at least at that location within the store was a good idea. No one notices but repeated customers. I would renovate that corner to add an outdoor exit to allow people to come in for just coffee and dounats
taking down reviews for calling out bad employees is a bad look zehrs. Went there with my friend and we were treated very aggressively by one of your employees for no reason
The cashier was very testy, tired perhaps. Snapped at me a couple times. I was in a rush, so I payed no mind. BUT I will say this People that have decided to work with the Public, should know going into this job that your gonna ALL KINDS ..So having consciously made the decision to work with public ,BE A LITTLE NICER, or QUIT!!
Great fresh food choices. Huge store but a little pricey
Smaller grocery store, well organized, easy to get in and out quick.
Great stuffs . U almost find everything you need in a grocery store with good quality . Wide verity of selection available.
Clean store, good deserts, fruits and veggies. Love some of the pre-made foods
Clean store. Staff seem well trained and knowledgeable. Good selection of foods. Prices are a bit high on some items. Sales are worthwhile.
Huge store with almost everything you need
I like Zehrs. Variety of things.
This is my go-to grocery store. However there are shoppers here that do not wear masks.
No shopping carts on Thursday. I put it down to timing. Was there yesterday (Sunday), none inside, I saw one outside and someone was already headed for it. Fortunately, Food Basics was glad to take my $300.
Large clean store lots of variety.
Best selection of everything compared to other grocery stores in the area.
Always clean and well organized. Staff are friendly even on super busy days. Incredibly helpful that they bag for you, so I can focus on my toddler and loading/unloading, etc.
The store usually has fresh produce and some different products not offered by the other chain grocery stores. Prices here are typically higher than the other stores, so don't be tricked. Compare before you shop.
The staff are always helpful and friendly
It's a larger Zhers with the usual selection and a good bakery and hot counter. There is also a good selection of Joe Fresh.
Best service from a meat department in Brantford! Great selection of meats and knowledgeable staff.
Good stuff. Bad staff!
You have a 5 piece tender with a side combo on your website for 8.99. I drive out of my way to your store for the deal. Your employees tell me that Zhers doesn't offer a 5 piece yet it's STILL on your website. If you DON'T offer the combo, don't advertise it for sale. Another thing, if your website clearly shows the combo and price as available, the store should honor the price. No questions asked. I won't be back
So great to know everyone there
Lots of missing inventory on store shelves today. A little bit frustrating
Good service Instacart
Great Zhers. Always have a ton of tellers and baggers. Staff is friendy. A lot of organic options, and seafood. There is also a Tim Hortons inside this location if you would like a coffee while you shop. However grocery stores should offer free quality coffee for free, some sort of beverage station at least.
Very well put together, but prices can be high.
Clean and we'll organized
Very nice shop
Large Zehrs that almost feels like a Superstore with better quality produce. Great store-specific clearout deals at deeply discounted prices, especially clothing, toys, and household items; you need to be at the right place, at the right time though.
There are better local options, with friendlier staff.
Good Zehrs location. It's a huge place with everything you'd need. Clean and looks good.
Very big and a lot of good deals.
I've shopped at Zehrs in Kitchener for 30 years. They were 5 stars before National Grocers took all of them over. Still, though they're not big and fancy, their service and selection is still western European, not East Indian. I now live in Brampton where my store of choice is Fortinos. Big and fancy, they don't listen to customers needs or address concerns, they try to please all the ethnic diversity and fail miserably. If we had my Zehrs down here, that's where I'd shop.
Great selection and everything but beer under one roof..
I generally like this grocery store but today there were four people shopping without masks and as far as I could tell the staff didn't care at all. Not a good sign when the cases are on their way up.
It's pricey but the selection is better
Parking can be a problem. Also enteting and exciting parking lot can be tricky. Great selection of products
Clean, well maintained. I go for a good selection of allergy friendly food.
We were completely blown away by the size of this Zehrs and quality of the produce and bakery items. This is by far the best Zehrs we've ever been too...and possibly one of the nicest grocery stores we have visited in a long time.
Excellent place to visit !! All in one !!!
Very good place to buy....
Clean place, fresh produce, great choice of other products.
Best. Donuts. Ever. For a real treat, order some cinnamon sugar Cronuts. You will not be disappointed ????
My go-to grocery store. Clean, and I always get in and out pretty quickly. Fresh bakery, meat, and fish. Hot food is good (love the tenders there, always stuff it full). Also it has a home goods and fashion section, a Timmies, and wine shop. If you're looking for the cheapest groceries and only need groceries, probably other places would work better. But if you need a new winter jacket, a bottle of wine, fresh bread, diapers, and want something to eat for lunch... Then you can literally do all that in one place here.
Best place to buy any stuff under one roof
Price is much better than those supermarket in Toronto
Another well designed grocery store.
very much resist staff, specially old lady working on self check out, people like that should not be in customer service
Over priced and staff lack training. Probably because of mostly students and lack of training. As well as hiring standards are focused on the wrong things.
I like this store. It is clean and has a great selection of organic and natural products. A bit pricey compared to no frills and food basics but better stock as well.
Well organized store, everything I wanted was in stock, great quality on some of the produce (peppers). Nice to have a cup holder in the cart. No lineup for cashier. I’d shop here again.
Staff are friendly and always helpful. I usually go during the early mornings right when they open. Clean store. Have the sale items in stock.
The prices are a bit high so this is my indulgence; try to get to Price Chopper instead. Similar brands but more affordable
Clean store, well stocked.
I went here 2days ago. Everything was good. Good price, good worker.....
Best grocery store. Even though the prices can be a little bit steep sometimes, the selection and quality of produce and meat deli can't b beat. Everything is Super fresh. Good deals on pop. And the laurentian store now serves beer! With specials on them and all
Many employees not wearing face masks, some wearing them under the nose. Avoid for your safety.
I really like this store. Im much closer to Superstore but the Zehrs is cleaner and set up better.
I visit this location multiple times, price compared, and a value customer service
Love Zehrs but man is it getting expensive
Clean and well stocked.
Huge parking lot. Tons of products. I like there's a walk-in clinic in the store and a pharmacy if you need any prescriptions filled.
Pricey but good quality usually.
Out of stock of several items
Zehrs is a great supermarket, I usually go there for their Deli, or their bakery, they have great desserts.
Helpful staff when I needed some help finding an item for Thanksgiving.
This location is very stocked and has a Joe Fresh attached to it. One stop shopping!
Zehrs Eramosa is a great store. Has anything you need grocery wise right into the mid/high end. Bring your wallet though. I generally only shop here for more specific items that I demand higher quality in. (Steaks, produce, etc.) I run over to the Food Basics to get my staple goods and do my full grocery there. Great store, accommodating staff, a tad pricey as to be expected, but I'll continue to shop there.
Great selection of produce, a little on the expensive side but the quality is superb.
large grocery store with a good selection but I noticed many items have been marked up since the beginning of March.
Great food, excellent produce. The recent renovations have made it even better. Always love the bakery and the fresh food to go.
Almost always have what I need here. Checkout line is a maze, if you have a heavy cart you better like turning it constantly.
Big, nice selection choices in fresh vegetables and fruits, prices a bit high but affordable
Clean and as usual decent prices and fresh foods.
Honest staff clean store fresh produce can't ask for more
Good variety from clothes, electronics, groceries, and a Tim Horton's inside as well.
Great grocery store. Always clean. Nice staff
Need better arrows and signage for Covid 19. People just walking around anywhere and not being mindful.
Went to zehrs eramosa and the cashier forgot to give my daughter her change back. It was only $3 but when we asked her she said there was no way to prove it. She seemed distracted since it was her break time. We left not very happy????
Its a feed supplier for the masses. Staff are becoming poorer and poorer. I dont blame them. That sort of problem is from the top down. The queues are getting longer. I think this company just has too many MBAs. Still a decent grocery brand to shop at. I hope they turn things around.
Very nice selection, prices are higher than other places.
It's a good clean store, but some of the products could be priced better
Great how they have stepped up their game with bagging groceries and having more tills open, since they are considered a premium grocery store. Love the free fruit for kids, my son Norman usually crushes a banana while we shop then cashiers give him a picture to color.
Used the coinstar change machine quick check out at the cashier!
The variety , the open and airy place is just perfect. Not cluttered, clean , lots of room for us wheelchair troopers. Loved it.
Pricy. But good shopping
Clean supermarket
Zehrs is Quality shopping and sometimes they have good deals
I love how spaceous this store is! I was able to find everything I needed, and then continued to browse the whole Home section and even pick up a toy for my kid. On Saturdays they open all registers and make the checkout flow really quick.
Always love coming to zehrs for our produce and to check out the organic section. This time I needed bathing suit bottom and found some I wanted to try on. Sign said back in 15 minutes. I couldn't wait . . I asked TWO store associates if ANYONE can let me in and they both said only a Joe fresh employee. I feel like if that is true there should always be two people working the clothing section. I left empty handed and was frustrated and annoyed because I've been looking everywhere for one.
Better than others
Serves that community well. Easy to get to too. Competitive prices and nice women staff. Worth returning.
Selling beer is inappropriate for a grocery store.
Great deal every weekend
Great staff cant belive they sell beer now
Very clean excellent selection of produce but is expensive compared to other grocery stores around 7 o'clock at night all items in the hot car go on sale for 50% off
Horrible store. No clean carts available, they are randomly left all over the parking lot. I bought a groceries for over 100 dollars and when needed to go bathroom, they denied to give me key because person was returning several dresses. All I needed to get a key. Very bad customer service.
Excellent store pretty clean,lots of parking,fast check outs
So tried again today and 13 price errors. Now I have to prove by taking photos the mistakes……how does this store get away with this…….UPDATE, Still over barging on a weekly basis….CHECK YOUR RECEIPTS . Check your receipt. Each and every week they over charge, or double scan….shameful customer service. Emailed many times there HQ to be brushed off, the new tactic seems to be to close the customer service desk. Each and every week we stand in-line for a refund or price correction.
Great shopping. Even being next to a walmart. We were only exploring this one. And where going to walmart to do the actual shopping. Needless to say. We ended up shopping here. It was a great experience
Lots of variety of good foods.
Every time I am in this Zehrs, I think to myself, "Wow, the staff really seem to love working here." From the baggers all the way through to management, the staff in this store really take pride in what they do. They always have a smile, something nice to say, and their interactions with each other are kind and professional. The store itself is immaculate, and this location is at the top of my list for having items which can be challenging to find elsewhere. The overall experience at this store is not one I would expect at a big chain. It really feels like a family-run neighbourhood grocer. My only point of contention stands with the PC MasterCard representative who pretends to be shopping, pushing around a cart (usually in the produce section). I feel that the way she approaches people is dishonest and invasive, and that it is a shady practice for a representative of a financial institution. It's really too bad because the shopping experience at this Zehrs is otherwise perfect.
Love this Zehrs store and their garden centre. They almost always have the best selection
Very clean. Good variety. A bit overpriced.
Could use a better vegan selection and prices are often missing from produce
Rarely shop anywhere else. Fruit, meat and vegetables always fresh and good selections. Staff are friendly and helpful.
They have a great butcher shop. Some of my favorite sausage. Clean and organized, but the parking lot can be busy with the Goodlife next door.
Massive selection of everything from fresh food to clothing, shoes, and house wares. Pleasant shopping experience but be sure to have a little extra time as the store is so expansive. And I am LOVING the phone app for PC optimum points. It’s almost like a game to go on and load rewards and then go shopping!
Easy access fresh produce and meat
Nice place to shopping
Great location with good selection and very friendly staff
Good grocery store no wait at check out
The store is clean, the staff are friendly. The produce is not as good as it could be, found more than a couple of rotten different items.
Fairly big Zehrs, it has all the departments you would expect, even a Tim Hortons, but I find most of the departments don't have as much selection as I can find in other Zehrs locations.
I like the new layout in the Ottawa St. Store at Strasburg.
Lots of cashes open. Shelves well stocked.
One of our regular grocery stores. A mid-sized Zehrs that almost always has everything on my list. Love the staff.
Great layout, and a Hortons inside
Well stocked, and Orest provides the best wine advice in Guelph. :-)
Meh. It's a store that sells groceries, has a decent pharmacy isle, and even sells some okay clothes. But the prices aren't anything to rave about, and often the sale prices are sneaky so when you think your getting a deal it turns out you don't. So eh, I'd rather shop elsewhere, but it'll do in a pinch.
Same PC brand items you can buy at No Frills but you get to pay more here!
Love the new additions, makes the store feel bigger and have more stock to pick from
This location always seems to have what we're looking for and is always a pleasant visit. The store us very clean and well staffed, the stock is always faced on the shelves, the employees are polite and respectful, and it never seems too busy.
Good food nice sales . Just go there already
Expensive products, store needs renovations, narrow aisles, filthy dairy (milk) refrigerator,
It's a grocery store. Slightly overpriced as is typical of Zehrs.
This is a nice medium sized zehrs. It is generally well stocked for it's size. It's missing a few features you would find in a larger location (i.e. imperial location). The parking lot can be pretty crowded in the evenings.
Great market and all the products are available.
Overall, a good store, but needs more of the small carts.
Best produce of any grocery store. Too expensive for me though. When bread costs 4.50 at Zhers and 2 dollars at a competing grocer, something is wrong with that.
I like that you can earn PC points, even towards wine, Joe Fresh, and cell phone purchases. I even got my flu shot there once. But it's still pretty expensive for a non-organic grocery store.
What's to say it's Zehrs. Pricey but great sales and if you get items with 50%off stickers you really save. It's Covid 19 so be prepared to wait in line. I go to the self checkouts it's quicker.
Always shopped at Zehrs and will continue to.
A bit bigger than I like but space is used to have more products. More likely to find unique products.
Great produce and the hot wings are fire !
I ordered the custard tarts from there for a family gathering and when I got it, I looked into the box and all the fruit was everywhere and the filling is all over the box... not happy with it at all and this was my first time ordering from them. I use to get the tarts separate when it was my spouse and I but ordering for six it looks like they just threw stuff on and that's it... very upset.
Zhers: those who complain of cost pay with other things, in other ways. Zhers: a name that offers no clue as to what they offer, no clue as to what you’ll pay. They offer no answers. They only have smiles for you. Smiles and produce. They smile from behind the rotisserie chicken. They grin from behind boxes of cereal. In the milk fridge? A row of smirking teeth. They want nothing in exchange for a cart. They want nothing from you, and they smile. They also bag your groceries for you.
Great for pickup
Very clean, had everything I was looking for, and the service was great.
They need more outdoor setting
Have everything you would need but pricey just buy lost leaders there
One of my favorite Zerhs! A timmies is inside, large selection of produce and products, and great quality. Hot counter is inside too.....you have to try the Mexican corn salad!!! ????????
Good place to shop. Very clean and easy.
Its crazy with this covid19 restrictions
Not a huge selection....but it is close.
Great store, great selection and produce. However, get ready for sticker shock. It is expensive...even compared to a Loblaws.... But it's handy and not too busy if Covid is a concern.
Needs COLD beer. Update: lost a star as seafood service needs improvement. Bad days happen, but if one is paying 30 dollars for a piece of fish it should be wrapped with respect for the ingredient and for the customer. If I don't give attitude I don't expect to get it. Otherwise a great store with great staff.
Clean and bright store. Produce and bakery goods are always fresh. Self checkout available at this location.
Great layout & very clean store. Produce section was looking great! Lots of choices. Staff was fairly friendly.
One of my favorite zehrs stores
apart from never finding cilantro lol it's a great location
Would give a -10 . Sorry but don't rush me through the line . And treat your employees better . Management at this location is especially bad !!! Best part about this location 5 star is for the very kind lady at the flower shop . Thank you for making me feel like a valued costumer !!!
Don't arrive after 6:00pm if you want deli servi e. There's never anyone there and the people that work the hot food counter do everything to avoid coming over to help you.
Slightly smaller than others I've been to. The Meals To Go is split into 2 areas of store. Packaged Fruit and salad stuff at front next to entrance doors while the hot meals items are in back of store by deli counter
Great store. Clean. Well kept
Zehrs as a chain is just OK for me. Every time I go, they never seem to have *everything* I need, so I end up having to visit the nearby Sobeys to complete my shopping trip. Overall though, clean and very helpful staff.
Very good place! Nice prices nice people = )
Tried PC Express for the first time and was disappointed. At least 10 items on my order were not recieved. A lot of these items were on sale too. I didn't have to pay for the items I didn't receive but that is not the point. Why are they on the website if you don't have them in stock? Now I am going to have to pay again to have the rest of the stuff I need delivered. On a very limited income it's not fair.
Nice place, good service and food is a decent price. Some nice sales on.
I love buying fruit from this store. They are always fresh and taste great.
The store is always clean and well stocked, never seen a staff member work with any sort of urgency, even at the food to go counter when its lined up the staff move as if there wasn't a customer to be found.
Depending on the day you go the staff can be great but there are some that need to learn customer service again.
Good selection. I recommend you go on student discount day.
I like shopping at zers and I enjoy it every time I go. I recommend their bakery's and they have nice offers
Best self-checkouts ever!
Great renovated location. Great selection. Pc products and they give free cookies to kids at the bakery. Has a bread slicer so you can cut your bread at different thicknesses.
nice clean store with lots of variety. The urgent care is a great place to go to see a doctor as well. friendly staff and your seen very fast. my only gripe is the size because with someone with anxiety it's hard to be in such big stores bedside when you have to get outside you really have too.
I needed food. They sell food. I bought food. They also have beer. I like beer. I bought beer.
Good selection but definitely (over) higher priced. No matter how little you plan to buy, it's impossible to not spend at least $40 there. Go ahead and try...
Large cavernous store. Great hours. Produce is ok but not outstanding. Centrally located in Guelph.
Great for fresh meat fish and baked goods
I dont care if you want toclose at 10 PM but please reflect this on hours sign nothing is worse then going somewhere assuming the hours posted are correct to find out they are not
Love the size, a great variety of everything and the fact it's got a small toy section and cooking essentials/utensils section makes it so so much better. Has the basic drugstore make up brands. It's almost gives me a walmart superstore vibe except higher standards lol. Health food area is huge with amazing variety too.
Great store but high prices lately.
Awesome place to shop ????
Great store. Clean and usually short lineups.
50 peoples line to pay. It's a disgrace. You should open more cashiers. Obviously don't care about clients. I'm gonna do groceries somewhere else.
Great deals! Great quality products! Staff are allways friendly and overall it's pleasant to shop at this location! Bakery and deli are 5star! Store cooked food is 5star!
Nice place to buy groceries, although I find it more expensive than no frills
Really friendly staff every time I come here! Plus I love their point system and how you can find almost everything! And they have a great selection of organic food products which we love as a family! One of the best parts as well is the cooking class they offer! My mother use to love going to the class to learn something new each week!
Disorganized chaos
Very efficient, clean, great staff , great variety and stock
Great store, clean, friendly staff!
Every time we've ordered groceries for pick-up there has been some awful surprise — rotting produce, stale bread, near-expired jars. I'm paying 1.5x the price of Food Basics plus a convenience fee so they can unload their food waste on me. At least the staff (that aren't picking my groceries) are always friendly though.
Staff are always friendly and helpful. Products are usually in stock.
High regular prices but lots of sale items. Store manager is doing something right. Also many fun staff. Seriously, the checkout crew on Friday and Saturday night are worth the premium. Also kudos to the bakers for being clutch with the icing.
Always a new product to try!
Was ok. Not a lot of sales but Zehrs doesn't offer the best prices.
Went to the meat department looking for sum large succulent pieces of meat and Jack helped me pick the perfect ones making my trip worth it. Thanks jack
Best Zehrs in Town.
Love the new renovations! Everything always has excellent freshness
Open later than other grocery stores, and great customer service.
quick & friendly grocery pick-up service
I just want to give credit where credit is due. Everytime I go to the hot deli, WHOEVER is working is ALWAYS extremely helpful with a smile on their faces. It's a pleasure to shop at zehers because of the customer service. Kerri the supervisor is also a great employee that helped me with a refund no questions asked based on the scenario and apologized on behave of the supplier even though it was no fault on zehers behalf. Great job Zehers! You should all be proud of yourselves!
Best Zehrs I've ever been to!! Except... I have written in request that the store stock two items of the PC BRAND, and they haven't..it's been over a month since requesting 1:) Pc Sun-dried Tomato and Asiago crackers 2:) Pc Frosted Flakes Never on their shelves!! Organized and we'll stocked otherwise..and clean friendly store
More consistently stocked than the larger one but has less of a selection than said larger one. It's a loblaws, people. Not exactly thrilling.
A lot of customers waiting in a long line for checkout today agree that All Cashiers should be open during peak time because the Social Distance for the waitingline is same as between cashiers. So it's a win-win between the store and customers in both saving time for customers and increasing profits for storea.
Clean, usually well stocked. Great pharmacy staff.
This is generally my grocery store that I go to regularly because of the wide selection that they have. The other aspects are the pc points sales can be good, and I always like checking out the bakery. Sometimes the fresh fruits and vegetables could be better.
Friendly enough staff, relatively quick service except with some customer service counter transactions. The staff is largely happy to talk should one have questions. The bread section is sufficient, but some products are left exposed to the open air and have on occasion been more stale than I had hoped. Similarly the meats section has a varied presentation of product, but poultry always seems to go bad within two days of buying it—a problem that persists across three different fridges used by a house of microbiologists and food scientists. Seafood is a bit of a grab bag as to what’s available on a given day, but it’s of decent quality. They have recently added a beer section, thanks to recent legislative changes in Ontario. It’s by no means massive but carries a number of classics, like Guinness and Pilsner Urquell, and enough craft beers to remain entertaining. The location is nice and bright, and it’s clean and shiny. Their air conditioning is remarkably cold during the summer and their heating is sufficient in the winter.
Try the president choice lemon Merangue cookies
Really nice supermarket!
Pretty general market. Checkout is always fast.
Went to optometrist for new glasses prescription.. Good price and good service.
Fresh produce, clean store and a large selection of beautiful flowers & plants in the floral department that were surprisingly reasonably priced.
Used to have the best produce anywhere....now its just overpriced:( i used to grocery shop at No Frills and just go to Zehrs for veg and fruit...but alas...those days are gone
Most important thing is available cashiers and they almost always have that going for them.
The store and parking lot are far to small to meet the demand of a growing east side. They really need to build a new or second store on the lot they supposedly own near Watson.
Everyone that works there is very friendly and helpful
Since the renovation, the store is much more organized and clean
PC Express pickup. Received requested items, very little wait time. Good service.
Good variety, and helpful staff.
Big Zehrs location with all the usual stuff, plus a housewares section, Joe Fresh, Florist, Photo Lab, and a Wine Shop.
Prices are abit high but the variety of products are great
Good
Worst shopping experience ever !!! Two of there employees rudely got in our faces . They were throwing food around . Very unpleasant situation. Been shopping here for years need to find another place to do groceries !!!
I like the Winner's store,there are many big brands with good price.
I was not as happy with my fresh produce purchase as I usually am.
Great groceries and close to home
Great service. FIRST TIME IN
Understaffed! Staff are great. Not enough of them. Trying to force the self-checkout
Best grocery store in the neighborhood
Great location, huge store with a large Joe Fresh department
I love shopping there its so clean, even prencovid they had hand sanitizer at the entrances.
The best grocery store in town!
Great staff and friendly demeanor!
Only made one visit, but first impressions were good. A well run, well organized store
Friday afternoon and this place has 4 checkouts open. Using covid19 to save on wages and forget about customer service.
Nice big clean supermarket. Sold out of the steak special I drove over for.
This Zehrs location was very clean and maintained. It's also well stocked. Your one stop for most of your household needs. Fully recommended ????????????????????????????????
I love this Zehrs. I will drive across town to go to this one over any other store.
Great choice. Very friendly staff and knowledgeable
Zehrs is great, especially with the self checkouts. Not as cheap as Food Basics though
Expensive but nice quality
A great Zerhs. Honestly, this is probably the nicest Zerhs I have ever shopped at - my wife and I have made this our go to grocery store in the area.
Great selection but higher prices and no price matching
Clean environment and a large selection. Zehrs is my favourite grocery store to shop at.
Pricey, but have great variety!
Helpful staff. Attractive,clean store
since I can't post my real review, long story short there's an elderly white lady who works there and thinks that I'm covid-19 itself. lmao snatched chocolate out of my hands because I was told by another employee it was free to take. apparently some employees need a refresher about customer service and store events. It's evident 1 star for the gen z employees who don't see me that way, just the boomer.
You can find everyday groceries here plus many household items.
Cleanest grocery store around with the freshest produce... And a Tim Horton's inside!
Great store. Always clean and stocked. Good parking. Great fresh produce selection. Tim Hortons located inside.
This store is massive and always bright and clean
Better grocery stores in the area.
Always can find good meat.
Decent selection, has Presidents Choice products and is well kept overall.
clean and efficient.
Fast check out lady was miserable, and had zero customer service skills. Why cant Zerhs find people with customer service skills that can speak and communicate?
A large well laid out store. Everything you need is here.
Saturday April 12th 2020, they claimed to be open until 10PM because of the long weekend yet I show up at 9:25PM and the security guard is turning people away claiming it's already closed, this really really sucks, as if the situation wasn't already bad enough already ????
I walked into the store with a service dog with all of his gear, and the manager yelled across the store to tell me to get my dog out before even checking to see if he had a vest, and was very rude about the whole situation. The manager avoided me in the store for the rest of my visit, never apologizing for the public display. Although the selection here is great.
They always have a good supply of fresh fish.
Had everything we needed and more. The fruits and vegetables looked amazing. Also very neat and clean.
Clean and well organized. Great selection especially if you have allergies. Staff do a great job keeping store stocked and front faced. Cashier's are always friendly and quick
I know that its a large store which makes it difficult to enforce COVID protocols, however some of the breaches by customers and staff have been blatant - cashiers excluded.
This is my regular grocery store. Sometimes I find the prices are a bit high and in the past I've had a few cases where meat was a little past its date but still on shelves but the staff were happy to offer refunds in those cases. Overall it has a decent selection, a pretty good natural foods section and it is always kept clean.
Always very well stocked. A bit pricey but the produce and meats are top quality. The store is always very clean. Friendly staff!
Friendly and quick. Glad I found them and will definitely recommend!
I went to this zhers, because it's the closest to where I live, because I had cravings of their to buy their bakery made donuts, in my opinion the best in town, it was about 30 minutes before it's closing time, they didn't have any left, so I could not satisfy my craving :( everything else is like all supermarkets
I like this Zehrs, very easy to find things
Good deli for fish and meat
Management had beautiful eyes.
Amazing big. Too big. Takes too long. And. What you pay here is at least 30 - 40 dollars more than anywhere else.
Too many people without mask they are killing people when will they learn amen
A nice large store, good produce section. Aside from groceries, also includes some housewares and a clothing section.
Looks like nice place for groceries
It is not acceptable for employees to wear a face shield with no mask. Also I see no one counting customers entering the store and there are a lot of people in that store. Social distancing is impossible.
Prime food ... good and big place... some staff are elder ...some grumpy ... different service wen compared with Wall Mart ...
Great selection but lines can get very long.
Great store.. good customer service.. but should do away with the self checkouts and hire more cashiers.. was in line to cash out for almost half an hour!! The picture attached shows the line up!..
Quiet store, but was shopping closer to closing time. Gotnwhat I needed.
beautiful layout good food and nice cashiers
I just dont under stand why pay 50% more for the privilege to buy over priced meat just to have someone bag my groceries do they do anything else differently then no frills
It's close to home and well stocked
Great place to shop
I ship here the most ... clean with lots of room to shop.
Impressive customer service & help with relatively good pricing
Good produce and fresh fruit selection. Senior hour in the morning. Helpful friendly staff. Had everything I needed
Ok
Great
The old woman running the self-checkout area had the nerve to make several passive aggressive gestures toward me as I purchased my groceries.
My go to place for regular groceries... fruits and veggies are always fresh good quality... the olive bar has a great selection. Baked goods are a must here as well, best donut around by far. I earn free groceries pretty fast here with my optimum points card. Staff is always pleasant and helpful.
Clean, generally well-stocked, good meat section, all the fancy jars and exotic fruit. Expensive compared to two other good stores in the immediate neighbourhood.
Clean, well organized store. I shop the Ottawa St. S. location mostly. Prices are slightly higher than other local stores but that is offset by the quality of products offered and the overall shopping experience. The staff is helpful and even the clientele is far above what you might encounter at other grocery stores. Shop the sales flyer and save!.
Big, bright, clean, well stocked and way over priced.
Good produce, very clean store.
good store. bakery is good with fresh options every day. most staff are helpful.
Way too expensive for most things. The donuts are good. Grab donuts here and finish your shopping at freshco.
Good store little more expensive than aversgr
Waited for over 20 minutes in line to get in, lots of people left the store and line did not move but multiple people walked right pass the line and the security guard did not do a thing. Multiple elderly people were in line and should have been allowed in before us or the others who just bypassed the line. Will not be coming back to this location
Decent grocer. President's choice brand is what draws me in. Good for pantry staples, ok selection for seafood/meat. I would look elsewhere for fresher/cheaper produce however.
Between the fairview location and this one, I will pick this one every time. This Zehrs is clean, wide aisles, a big store, and there are items there you can't find at Fairview zehrs. Yes, Zehrs is expensive but it depends on what items you are there for and if you are catching a sale or not. If you don't want to pay more than shop somewhere else, say, No frills which has the same president choice products.
Was the Best grocery store in the area very clean But the cashier was extreamly rude to me and denied selling me beer because i only had a health card as ID but i have bought beer there many times in the past without a problem.. And then i couldnt find customer servus so i left and will not be going back! Dont go to this overpriced store there rude..
This Zehrs is terrible. I live quite close and I've tried to shop here several times, but I always end up going back to Beechwood Zehrs, a half hour drive from my house! …
Just cashed out at this location in Guelph, and the staff lack basic manners. The cashier didnt acknowledge me as I put my three items down on the belt, and the supervisor who came to override my beer purchase just stared at me and didn't acknowledge me at all. Not one word. Ive worker in retail for 15 years. A simple "hello, how are you" is an easy way to ensure your customers have a pleasant experience in your store.
Love the social distancing fresh fresh produce and full stocked shelves. Staff is AMAZING
The experience was great I walked around a lot looked at different kinds of food
Prices a little high, but good store all round
Worse Zehrs in the Kitchener - Waterloo Period. People Cutting through with there cars at the Truck Dock at the back. Outside Garbage at the side can is overflowing everyday. Rarely have 50 % off Items. Cashiers are not Friendly. Never going to back to this Zehrs again. Don't know how they have 4 Star Rating.
Like that I can get groceries and beer all in one stop!
High prices, good produce and meats.
Clean and bright, easy to move around, and a great selection. Sometimes not great at displaying prices. Staff is friendly and helpful. Prices are moderate and quality is good. In-store bakery and deli. Parking is easy. Road access is great. Like most power centres, not pedestrian friendly.
I ordered a birthday cake 4 days before My Sons birthday. I needed by a specific time and when I went in to get it I was told sorry it will be another 45 mins, I was pretty upset as I had a schedule to keep for my sons 1st birthday. Finally when My cake was done all I got was sorry we took 18 orders to be done at noon. Why schdeule that many if its too much. I won't ever get a cake here again
They always have that hard to find ingredient.
I only buy items I need when on sale here, as they are definitely overpriced. I check sale fliers at 3 neighbouring grocery stores and often, I just dont go to Zehrs. I am very concerned about the workers who congregate closely together, unmasked, at the outside picnic table.
It's a pretty comprehensive grocery store, with a mostly good parking lot. I'd avoid the clothing there, but otherwise, no complaints.
Shelves are always full. Store is clean can't go wrong its a grocery store.
Very awesome..well done
good quality freshfoods. great services
Got a pair of Joe Fresh pant with incredible price, fit size, and good quality. Food price is mostly higher than Fresh Co, No Frills. Nice, clean atmosphere. No coin required for carts
I enjoying going to this location, they are always friendly, helpful and the staff always seem to be happy to be to be working there.
I love the quality of PC products. Zhers is not the cheapest store but we'll equipped. PC brand is great, all Canadian and they use way less toxic garbage in their foods than all competition. If you care about that stuff, read labels of the no name products like our complements or Walmart brand and compare, then google all the chemical sounding names most people can't pronounce. Check out CDC and see if those chemicals are good for your body. Moreover, prices vs Sobeys who sells American garbage is way cheaper.
Self check outs are inconvenient. They keep pushing to use them when there's a cashier available. The light kept going off every transaction I scanned. Spent more time calling help. Frustrating. The staff were not friendly on this particular night. Otherwise, clean store and found everything needed.
The young man working at customer service today was great help! Very friendly! Up until then we had a hard time trying to find help as everyone was ignoring us. The man working at the front entrance, I think must have been the manager, was pretty terrible I must say. I asked him where the carts were and he would not speak to me and instead kept making hand motions where they were. I then asked about a product I was unsure about on my way in and he was very uninterested to help. When I walked away he was mocking the way I asked about the product! Very strange behaviour for a store manager! Yikes. How embarrassing... The lady running the checkout line was also rude! However, I get we are going through a difficult time in the community and it makes workers uneasy. I hope this was the circumstances today! Trust me, I didn’t want to go out in public either but I need groceries after working at the hospital working my duty to help the community as well! This store could really use the young man at customer service (as mentioned above) as a fine example for customer service! :)
Lots of choice of brands. Well kept store. Prices reasonable for quality of produce.
Clean and courteous. Fast lines and baggers.
Large Zehrs, with many amenities, great parking, fresh produce and a good selection of hot food. Prices have gone up though in recent years, and their many multiple buy discounts can be punishing for single people who don't need such quantities. Convenient, but if price is your main concern, there are better options.
Great products, staff always helpful
Not crowded. Obviously. Good set up to get to check out. Moves quickly
4 stars, great quality food although more on the expensive side.
Their customer service was above and beyond. Very impressed.
Bruh I been coming here for 18 years. Im only 22. That's insane !
Professional, friendly and accommodating staff. Clean, well stocked and spacious store. If you have any questions, the staff will find out the answer for you. If another shopper is disruptive in any way, tell staff/management/security and they will take care of it. Especially during the Covid-19 era protocols/rules. During these chaotic and stressful times of Covid-19, the Zehrs at 750 Ottawa St/Laurentian Plaza, is a place I feel safe to shop. I would recommend it to anyone. Stay safe and healthy everyone. ????
This Zehrs has a smaller selection than the other in Brantford. Cashiers are very hit or miss, some much nicer than others. Customer service desk is very small and cramped. They won’t tell you about SCOP and you have to ask for it. I don’t really enjoy coming here but sometimes I need to.
Zehrs is old, staff is union thank goodness that is the only way they keep there jobs. No stock, if you want the sale price you have to buy two or three of the item...what if I only want one...you pay full price. What happen to the old Zehrs, respect, good product, decent price? Hate to say it but... Walmart here i come.
Nice and clean. Food is decent too for the price. Sometimes we'll buy food to eat at their dining area as well.
Quality stuff, and convenient location to me.
Terrible experience at the pharmacy for flu shot. Booked an appointment to be told we were at the end of the line as they allow walk ins. Disorganized, don't waste your time, book an appointment with Wal-Mart or Rexall for a better experience.
We visit here weekly for our groceries. Has everything we need without being too big or busy. We really appreciate the little extras too like free fresh fruit for the kids.
clean, well stocked, hot counter, butcher and bakery..everything you need.
Well organized. Helpful staff. Good.prices.
Good staff, nice and clean and organized with okay prices
Great place to Shop, had everything I've been looking for and then some. I may even sign up for some of the cooking classes! Even their photo studio rates seem reasonable.
The bread 2 for $5.00. But I don't want 2.. I only want one and I have pay$2.99 for 1. That is so ridiculous. And when you get to the check out line. When you get your bill, it doesn't say how much did you saved. Like the another store. Everything is so expensive there. The Zehers on Ottawa and Strassburge In Kitchener.
Excellent but now the lowest cost....
Needed to use the washroom. No dice.
What a beautiful store. Fresh departments were clean and well kept, staff were friendly, will definitely shop here again.
Great customer service
PC Express they are doing great keep up the good work If you short on your groceries because they dont have that's what it is It's working the pickup and treat the workers with respect ????????????????
Fast clean grocery store with almost everything you need. Produce sometimes isn't as good as it can be for the price. And meats are on the expensive side but good.... I always try to hit the sales
Big store , great selection of meats and cheeses, beer selection is good but not cold
One of the biggest Zehrs store in the area where you can definitely find almost everything you're looking for in a grocery store
Great selection and not too busy. Love it
Great place nice staff very polite
They are super friendly, clean, efficient and it is a big location but it has the feel of a family grocery store, if that makes sense. Cashier and the individuals whom bag the groceries are super friendly and hard workers as well.
I found it frustrating that they only had 2 lanes open on a Saturday afternoon. What happened to their all lanes open policy??
Love the quality they got but costs a bit more $$$
Such a beautiful,clean, bright and spacious store.a little more expensive , but top quality.
Just picked a few things pop chips and others
My hubby loves the sushi here! This Zehrs makes their sushi on site right in front of you. The lady here does an amazing job preparing it! He said it's much better here than at other Zehrs' locations. Older review: My family and I love their eclairs! ❤️ This Zehrs carries the powdered and white icing ones! They are the best of Zehrs' eclairs and the best items in their bakery. My Zehrs doesn't carry eclairs. Whenever I am in the area, I definitely pick these yummy treats up. I am not a white icing fan, but they get it just right on these! Buy these at lunch time when they are fresh and crispy, but save some for me! ???? They aren't nearly as good by dinner time. I didn't get an individual picture of the white icing and powdered ones because they were devoured by my family. ????
Joe Fresh section is huge, best deal on sunglasses.
I’ve used PC curbside pick up in a couple different regions (for parents, grandparents etc), and by far, this Zehrs location has been the best! In my 50+ orders, only twice would I say I waited unreasonably long (20+ min) for my order to come out. And in the staff’s defence, it was a weekend ‘rush hour’ and every pick up spot was full. The staff has also called me to ask whether a replacement for an out of stock product was ok, which I appreciated more than them just not giving me an item I had requested. For best service, try to pick up in non-peak hours!
Very clean store. Staff are very friendly.
Good deals. Friendly service.
Some time I do delivery at this locaion. Very well organized place keep it up!!!
A man behind me was allowed to walk into the store without a mask. I later saw him talking to an employee up close, not social distancing and not following the aisle arrows. Why is this allowed when the Covid cases are rises in our city. Take responsibility. If customers say they cannot wear a mask there are other options, such as face shields. I have rights also...to be safe shopping in your store.
Good selection of products and very clean environments.
The optical department staff have always been amazing to work with. They have always been able to help me get the glasses I need at the most reasonable prices keeping my benefit coverage in mind.
I went to the Tim Hortons here and the Manager for that Department, his name is Imad I think he's very rude to his employees for no reason trying to embarrass them and the leaves for some reason in between my order, very poor service from him don't know how someone like him could have a Job there.
Nice store and lots of great stuff and the staff are very helpful
Great for fruits and vegetables. Tim Hortons inside, plus Zehrs hot food and a place to do a sit down for your meal. Washroom is upstairs over the dining area
Great place. My go to when I need something for the kitchen, the food selection is pretty overwhelming. The variety is definitely there, weather it be organic, normal, or unique.
Great service here.
Typical grocery store was well stocked and adequate parking.
Not enough cashiers on duty during busy times
Haven't been there for a long time.. I like Joe fresh clothing very good quality
This is our favourite store, so this “rating” is for the staff member that we dealt with today. First I do want to start off by saying as a frontline worker I know how hard it is to be one of them, so Thank you to the ones who are doing it. My husband and I had gotten a message from our son saying that our 1 1/2 yr old granddaughter might have eaten a berry off a plant outside that might have been poisonous. So my husband and I were on our phones looking frantically feeling very scared and nauseous to see if the berries were. (We found out they are not). As we were doing this, an older employee working in the dairy department putting away “A” carton of eggs(not restocking just one carton) said excuse me then continued to say not a good place to stop and look at pictures. As a fellow retail worker , I don’t care how bad your day is, you don’t need to talk to anyone like that. If you can’t handle your job there are a TON of people that can. I truly hope that as I was told by the manager on duty that he will be talked too. This was extremely hurtful as our granddaughter could have been seriously sick. Very disappointed.
Cake was fresh and utterly scrumptious. Great price too . Happy customer :)
If it there was an opportunity to give it a 0 I would, the customer service is beyond disgusting. The level of uselessness of the staff is impressive.
It's a nice store. Fresh produce and OK bakery.
Cashier very polite and even helped bag
The customer service is top notch. And the products are displaced nicely.
Location and they are getting better deals
The store has great variety of products. Prices are very competitive with similar stores but not as good as they could be compared to FreshCo or no frills.
Always have what you're looking for
Asked a question regarding produce and was sent to 3 different staff working in that area to get an answer regarding the price of a product. Sales items from the sales flyer were not easily located. Price of sale for Campbell Mushroom soup was 49 cents. The next morning the price was $2.49. This is a shocking stocker price for a regular can of soup. At the register with almost $190.00 worth of groceries as the cashier neglected to request my PC point card before ending transaction. When I requested that I get my points, I was told it was too late. Overall this was a dreadful experience from the staff and pricing.
Everything in stock including many household items and clothing. Excellent quality produce. Friendly staff.
I bought JoYYA 3.25% milk on June 24. 2021. Today i gave it to my kids, but they refused to drink it, saying it taste awkward. When i checked expiration date i were shocked it is June 1, 2021 …
Shelves half empty prices to high
The Burlington location serves the best Italian sandwiches. it's the sauce.
The hot deli counter / salad bar salads need thorough tossing. Fortunately they have lots of free jelly packets available there.
Guelph, Ontario Zehrs is a fantastic facility for Internationals Market goods. Students do find homeland goods that is Affordable. Weekly Flyers.
great deli selection at this location with very friendly staff
Great place to shop. Has a great selection but doesn't price match
I had to buy a birthday cake for my son and went to this store. I don't really care if you were in a bad mood but this has nothing to do with the customers. The most and important point I want to mention is I found out later the same Issue happened to my wife meaning this lady has a personal problem with ppl of colour or she doesn't like her job. But thank you for the professional service of the store manager (Shaun Smith) our problem was resolved. Plz guys do your job as a professional and keep your stress for your self. Thank you Shaun again!!!!
Its clean, has good variety. Produce is usually fresh. Can be pricey for certain items.
Great selection of groceries, was definitely satisfied. Stopped by the Garden Center and staff member Brandy was great and very helpful
Just your typical Zehrs. I do love the "Enjoy it tonight" sticker discounts offered.
Zehrs was good a guy NAMED Mike was my check out very plesent .Z he store wss very clean and shelves were well stocked.
Great spot for groceries and/or hot and ready meals. Grocery pick-up is a great perk
Great store to buy all your grocery needs. Staff are helpful and friendly.
Prices are a bit more then other stores. The quality of the food is much better tho. Produce on the right day is good. Some times when I go to the one on king George the selection isn't there or the produce is getting old. Everything else tho I love, and they sell Joe fresh at this location.
Great palace. Especially joe for clothing, it has wide collection ????
Fresh fruit veg and meat too
DO NOT USE THIS STORE FOR PC EXPRESS. I've been here for an hour and am still being told to wait.
Cashiers are great, but customer service manager is not at all. Had a cashier accidentally overcharge me for an extra 3 items, customer service reluctantly fixed it, but took convincing and was slow (15 minutes) They also don't know about or understand their own in-store promotions.
Always has what I am looking for. Produce is always the best quality.
The staff is very friendly and helpful, And the store is very clean.
Great selections but highly priced.
Great store...a bit if a line outside but once inside lots of space to move quickly about..Great selection of items.
One of my favorite places to shop
Copy of Super Store or No frills,but the more expensive version, but with this prime location,it's yr only choice!!!
Always seems no problem to get in and stock is good throughout the store. Staff seem helpful when needed.
Great store! Has a Joe Fresh clothing section too.
Amazing new products to eat and all in one shopping is great.
Quick service and all checkouts open nice people
One of the bigger Zehr stores in town and it's huge. Friendly staff and everything is well laid out and clean; easy to find. Plenty of parking space. I've only been here once but it was a good first impression.
Not too busy. No real sales today. Check out went quickly. Our packer is always so nice and friendly.
No reusable bags for sale - just plastic. Come on, Zehrs! You can do better!
This is the store you want to like so bad.... but it just doesn't meet the mark. The good: This store is nice, the layout is good, the staff are friendly and they bag you groceries. The "not so good" the prices are quite high, and typically I don't mind paying higher prices for better product but the quality of the food has been sub par on several occasions. I've had to return produce and meat several times (more than other bargain chains). I've been to other Zehrs stores and I have not experience these freshness issues. It's a shame that something as basic as food quality could sour an otherwise good experience.
The fresh produce such as fish.Convenient for small stores within the store Looks clean and organized.
Pretty good for the most part, the bread section needs work, they are almost always out of hamburger buns. Everything else is stocked well, just no hamburger buns...
Super friendly staff
Still the same unhappy staff (most) of them really seem just downright disgruntled, never ask for help where they make the salads, brutal
Fair prices. Great produce
A very nice Zehr's. Big with a large selection.
This place just gets worse. No cartons of large or extra large eggs except the smashed ones all over the shelves. Last month they didn’t have 2% bagged milk. No one around to help. Your better off going to Food Basics than this store.
I like shopping there when they have good deals.
Lots of peng tings walking around this store mate I mean it’s right beside GoodLife yuhherdd. So keep up it’s gonna be a movie soon. Word to my brother Sarah man. It’s real life in these streets. These tear drops represent pain, not death. Hug your parents. Do what’s best. Asalamalakim. Praise Allah.
The store has the covid problem under control. Easy access and great checkout service.
Good selection good prices produce pales in comparison to Longos.
Very large grocery store! I mean huge! You can find everything here! Including Indian grocery, ready to eat food and in store bakery! Try their apple turnover! Yummy
Nice grocery store, huge, clean and pretty much has everything you need management and staff seem to be quite careful with respect to covid. I only gave this a 3 star rating because you will pay a minimum of 25% more per item compared to all the other grocery stores not including Sobeys.
Nice and clean grocery store. Staff is friendly. Good selection of items
Good Covid is protection.
I always try to go when it's not busy. It's a culturally diverse, economically safe place to shop, with excellent products and we'll staffed and maintained space. Always fresh produce, great breads, never had bad meat, smiles all over.
You stopped publishing your Ads in the weekly newspaper so, I don't know what the specials are and therefore not able to shop there. Will be going to Metro Stire to shop & get the specials. I'm retired & shop the ads first but none this week from Zehrs so I won't shop with/from you!
Good place just a bit crowded for my liking. About the only negative thing I can say. Kept clean and well stocked.
Awesome location! Clean and well stocked. Flower shop is fantastic! So helpful and wonderful product!
Great selection and very good hours. One of the best grocery stores in the city.
Too many arrows. Very confused.
Always a great visit
Good and large....long line up at check is a little daunting but they manage to process it quite skilfully.
Online ordering is convenient and easy
This grocery store has everything, there is a pretty good selection of goods here. The store is normally really busy all day but at night the busyness cools down. The only thing I don't like about this location is that sometimes when I am buying beer I get denied sale because of my Alberta ID. I shouldn't have to bring my passport and my drivers license just to buy beer as a visitor. I realise that almost all the fake IDs in Ontario are Alberta IDs but store clerks authorized to sell liquor should have a handbook to scrutinize and compare IDs properly like the Beer Store and the LCBO.
Had no help from the cashier at the self checkout lanes when I put in the wrong code. I pressed the call attended button 3 times with still no help. Horrible won't return to this location again
Typical Zehrs has anything you could want and good quality. Some items slightly more expensive
Mmmm food!
I've been shopping at this Zehr's store for a number of years and have always found most of the staff friendly and helpful. On my most recent visit to this store, I wanted to purchase a newspaper from the customer service/lottery area at …
Too big. Layout makes no sense.
Since the 3rd lockdown, we switched to curbside pick-up using the Laurentian location. They immediately had me realizing I made the right decision on switching over, and saves on time! They are super quick, even call me before my pick-up …
During COVID it appears not all staff trained to understand changes and importance of distance to protect themselves or consumers on the floor. They also don't understand to support compliance when consumers don't. If I request a consumer to not stand 2 inches next to me it's harassing while waiting for check out. Good reason the floor is marked. I avoid this Eramosa location unless family needs pharmacy. I shouldn't have shopped there.
Great Service! Customer Service is wonderful! Store is wide open, lots of area to shop without aisle clutter. Love to shop there!
Terrible pharmacy here. I would call the pharmacist Ms. Groucho. Slow service, poor personality and customer service. Someone has to reinforce to them to get psychological help instead of working to improve their mood; but I guess maybe they would just self-medicate as the access is there.
They never have enough tellers
Great selection and less wait at the tills than discount stores but can be a fair bit more pricey
Long line to get in yesterday ... even longer line to checkout but it moved along quickly as all cashiers were open. Good trip out to get essentials. Tks Zehrs!
Price definitely higher than most other grocery stores in city but clean bright and offers more organic produce than my regular store. Also offers convenience meals as in cook meats (ribs, chicken etc., potatoes, vegetables) offers more specialty items as well
Great store and selection. Prices high though.
Nice story friendly staff . Good layout and variety.
great selection of everything, nice veggies! ample parking too!
Great selection, great price, good produce
I picked up chicken from hot food section. Got 4 pcs it was $ 10.76 i picked it up at 5.49 pm on may 5/21. The chicken was cooked to the point it was like eatingleather
A Zehrs like any other. Wish they could stock real (Montreal style) bagels like their sister chain, Fortinos, in Burlington.
Always get great service, quality is impeccable.
Such friendly and helpful staff. Jean is awesome!
I went to get some food from the hot food service and was very disappointed to see that all the trays were not filled with freshly cooked food. This was at 5 pm . I left the called the store and asked to speak to the manager. I spoke to a man named Noah. He assured me that if I come back in a half hour he would personally make sure I got what I wanted. True to his word my order was sitting at customer service and he was standing there to apologize for the inconvenience !!! I was very impressed with the way Noah took charge and made sure I was a happy customer . It's people like Noah that make sure I will be a repeat customer !!!! Thanks Noah
Lots of variety and the shelves were well stocked
They have the best selection of cut flowers ranging in price
Lots of great products and great people.
Good selection and great produce. Parking lot is poorly designed and somewhat small.
They had a frozen goose amazing
The best food a little more expensive but you get what you pay for
Awesome stuff I cant get at my local zehrs.
Great
Good selection. Good pharmacist. Nice staff
Excellent select of our weekly grocery needs
I like Zehrs.. they're a bit pricey compared to Walmart or Food Basics, but they make up for it with better quality of food. They often are stocked with what I need, and are clean. I have never needed to truly interact with the staff, but the cashiers are nice. Some seem sad or tired, but most are nice and give good service.
Need to know your prices to shop here
Always clean amd well stocked. Great sales
Excellent staff
Great selection, and great prices. Many opportunities to find reduced priced items. Everything is fresh. Staff are always helpful and kind.
Not my favorite Zehrs. I only stop here if i need something quick. Otherwise i drive to the one on Ottawa south. Everything is placed weird and the vegetables arnt always very fresh. If it wasn't for the underground parking i would give a 3 star. Great for snow storms.
Absolutely love this store. Great staff. Great environment. Never have any complaints here.
Love Zehrs for produce and meat but only go once a month as they are a bit on the pricey side.
At this point I am never going here again. My PC express order was stolen, my Flashfood order has both been missing and thrown out on me. With each issue I've talked to the staff, in some cases the manager, reassured it was a one off experience and won't happen again, and viola it does. It's wasting both my time, money and patience. Save you're breath and do not shop here.
Clean friendly place to shop. Fruit and vegetables are the best
Nice zhers very large. Great selection
Awful customer service, rude lady with no manners, grace or tact. After making me run around , (with bags of groceries and kids in tow) I was told I would have to come back another day to resolve the problem. Picked up raspberries while there, got home and they were all mouldy
Went to Zehrs a couple of weeks ago and saw a great centerpiece that i wanted to get. Unfortunately they had it on display right where all the customers line up waiting to check out. I asked the lady in line if i could get closer to see the price. Lucky if i could get 2 feet apart. So i thought i will come back another day, when it was not do busy . Of course it was not longer there. I tried to go around the other side but not allowed . They have it all closed off for on line shopping. Not impressed! I understand with this virus we have to be careful, i always do my owm check out . I had a couple beside me. The guy was packing. Like a foot away from me. No one said anything! This store has gone downhill !
Best grocery store in town
Prices are a bit high but always have what I need
Completely unacceptable experience here. I bought some PC crema de burrata. Opened it up a few days later and it was completely spoiled, well before it's expiry date. This is their STORE BRAND mind you. I brought it back and both the customer service rep and the manager Cory were quite rude to me and insisted that there were no returns without a receipt. ITS YOUR EXCLUSIVE STORE BRAND. Of course I bought it there. They were very insistent that its corporate policy. After ten minutes of discussion with them, where I was treated like a criminal, they finally refund my money. Then to top it off I get home and look on their website, which explicitly states that you can return any PC product in its packaging for a full refund without receipt. Total nonsense. I'll shop somewhere else from now on.
Well stocked and clean friendly staff
Always clean and well stocked. Hate the fact that most items are cheaper if you buy double what you want. Why must I have 2 of everything? What are they implying here? Price variances are bizarre here from day to day which is very annoying. Be selective on the days of the week to shop here for certain items and it's fine.
This location is decent. There are many occasions that I have gone to this store and some produce items are out of stock in the evening. The produce is not as good as the Paisley location. I have also learned that some items I want to buy are not sold at this location.
Great selection and has everything you need.
I have always shopped at Zehrs, an inherited habit from shopping with my parents as a child. I know the layout, which makes finding what I need really quick. The pricing is always fair. The staff are fantastic.
Love these stores. Layout is the same so no matter what store you go into you can navigate easily. Produce is fresh. Very clean
I always try to do some shopping when I'm in Guelph. I love this store.
I would say Zehrs offers the safest shopping experience during the pandemic. Handwash stationary and plenty of sanitizer is available to use! They seem to have things in order and I find that even though the lines look long because its 1 line up, it actually seems to be less of a wait than before the pandemic. They are highly organized with this and I appreciate that a lot!
Poor employees try so hard- the carts get stolen at such an alarming rate that the are very few available. I've seen grown men throw full on hissy fits in store when they have to use a basket instead.
I seemed to be more expensive than anywhere else
Both the employees and the shoppers were really rude. The availability of produce was limited, poor quality and expensive. The layout of the store was not conducive to easy shopping. The signage was poor for their new covid rules, so it was not clear what they wanted for entrances and apparently waiting about 50 feet away from the starting area of the checkout lines and the staff were very rude when enforcing it. The really strange thing was how rude even the other shoppers were. Will not return to this store.
Stock is good on weekly sale items. Fresh donuts an breads. Fresh salads an a tim hortons is located inside store
Things are typically pretty fresh, not the cheapest though
Good fruit for the grill on skiers
Good selection, clean, ample parking and staff, fast checkout, prices are decent
Guelph could use another store. Very busy and hard to park. Generally good location.
I was at your store on Sunday August 23, 2020. Your store is very well organized at the checkouts. As I was checking out, there were a couple of incidences that are of concern. I witnessed a woman, her tag said Pam (I'm assuming is a manager/supervisor) lash out at 2 other employees, when they approached her with, questions, and concerns, not at the same time, they had uniforms on, her tone in which she talked to them was condescending, and disrespectful. I was taken aback. She was rude!
Meh
This is the Zehrs closest to my house and when I come here meat, produce and large eggs are out of stock. Paisley location or Longos have better stock and are worth the drive The majority of the cashiers can't sell you alcohol so we all wait longer and spend more time in this location Can never find a basket for my trips, I always have to use a buggy for 15 or less items Sanitizers at the front are always out and the hand washing station never has paper towels Overheard a manager telling the high school student letting people in/out of the store that sitting wasn't allowed and then took away the chair?
This location is large and has everything you could possibly need. You could also drive down the street to the Real Canadian Superstore and pay half the price for the exact same products (they are also PC brand). Zehrs is very overpriced when compared to any other grocery store. A stick of butter was 7.99 at Zehrs. Ridiculous.
Decent fruit and vegtable selection, helpful staff. Negitive one star for the self checkout section.
I enjoy coming here, always find everything i need. I visited the clinic in here as well as the pharmacy recently and received good care from them.
Nice store. Really good selection of items and very clean..
well stocked...always fresh!!
The renovated parking lot is a nightmare; too many islands which means much less parking than before (as well as much smaller spaces; I drive a full size truck). All of the high priced (value added) processed foods are right at the door; all of the basic foods (including dairy) are at the far end of the football sized store. Weekly specials are well priced; everything else is relatively expensive. The weekly flyer contains far too much junk food and convenience food offerings for healthful living. C'mon Zehrs clean up the flyer and make selling higher nutritional value foods a higher priority for the good of the community.
Love this place! Probably one of the last loblaws owned store that actually bags your groceries
Very often just 2 cashiers open they are trying to push customers to self checkouts currently it is Thursday 7:45pm 2 cashiers and more than 10 people in line waiting.. unacceptable for a store this size but no one cares…save yourself the frustration and go to Sobeys
For billing we have to wait more than 30 minutes. Staffs are spending time for talking each other. No responsibility
Went to this store today to shop for a few items. Line up 10 people long with 2 cashiers open. I had a young guy who was wanting to head out on his break with a line up and no back up cash. People in line were not happy. When he couldn’t go for his break he left his register and wandered while I bagged my own groceries. I don’t understand how they will not bag your groceries. Sobeys certainly does. I used to shop here all the time but now Sobeys because the customer experience is much better. Never again. I will drive out of my way to avoid this store and Zehrs. This kid could care less not even a Thank you.
Large store with good selection. In house bakery and butcher.
Most often has what we need. Fresh!
Good
Very nice high end store.
Great selection. I wasn't impressed with thier opening hours stated online. It said they were closed canada day sunday and opened the monday so i missed out.
Good prepared foods. Joe fresh is great Too!
This store is the best, everything is always in stock and the selection is huge. The checkout lines are typical of any grocery store, but this Zehrs always seems to have enough cashiers working so that the wait is not too long.
Great place. Friendly staff and has all things I need in one location
Only a few items have competitive prices, other wise all the products are highly priced.
Great store design and very accommodating for curbside pickup. Some of the best service in the region for curbside for picking fresh items and completing accurate orders.
Always fresh and great deals.
Fresh produce clean store good service
I discovered a wonderful watermelon feta salad a few days ago, and returned for another last night. It was excellent. I enjoy coming here as the store is always clean and well stocked. There are also deals to be had all the time.
Has alot, clean organized
This place has such fresh veggies and meat. Parking is great.
Always clean,sometimes reasonable discounts. Once a month tax free day
Great place to get lunch in a hurry
Clean and friendly staff always fantastic meat and fresh produce. One of my favorite places to shop
Their donuts are great , I got salmon which was very nice..a tad pricey though..
Good selection of hard to find items
Has everything. Good store. Good deals on some things too.
I had shopped at this Zehrs for more than 25 years going back to when I was in university, but the last couple years I have been increasingly disappointed with my shopping experience, particularly because of poor customer service, and have gradually started to shop elsewhere. Today I needed a couple of things and was driving by so rather than go out of my way I stopped in. It's been a couple of months since I had been here and got another reminder why today. I had to wait a few minutes for two clerks at the customer service desk to finish their personal conversation before one of them thought "oh I better pay attention to this customer". Personal chatting should never take priority over serving customers but this is exactly the sort of experience you get here. Another reason for shopping elsewhere...the terrible parking lot that was actually redesigned a couple years ago when the store was renovated. Seriously, who designed this parking lot entrance off eramosa? Anyone that already shops here knows exactly what I'm talking about. I should mention that with five teenagers we spend over $2,000 in groceries per month, which is now spent at Metro or FreshCo.
Went to Zehrs bakery on King George Rd Brantford to pick up a birthday cake for me. I asked this young guy Noah for help. He actually found out it was my birthday and bought the cake for me and said happy birthday. This was October 19th around 4:30 or 5:00. Such a pleasant young man
Very convenient.
They have a large selection of food. I enjoy that they have a Tim Hortons so you can get a drink while you are shopping. The produce section is pretty good and the salad bar is a good addition. The food from the bakery and the deli are very good. The store is always very clean, even the washrooms. The pharmacy section and the bath section are pretty decent. If you don't see what you need, the employees are more than happy to help you find the item or a replacement. The store is good and the service is pretty decent. Would recommend
If you shop closer to closing, you can usually snag the 50% off sales which is pretty nice. Their produce is consistently good, and they tend to be well stocked. They also have a pretty good selection of cheese which was a nice bonus.
Had everything I needed and short lines
Shelves are frequently mislabeled so you don't know what anything costs or where it comes from. No baskets, not enough carts, few lines open and none of the beer is refrigerated. Also, since PC Financial was sold and became Simplii they replaced the bank machine with one that does not take deposits... that's more of a general Loblaws compliant though.
Protocols well enforced. Staff friendly and very helpful.
No line ups. Products and produce always well stocked. Great prices. Friendly and helpful staff. When I shop here I can forget we are in a pandemic. Fabulous store.
Good selection but a little pricey...
They dont honor the price signs... if the item has a price on it, Manager says it's an error... when I dispute it they say well we didnt put the price there the night staff made a mistake?? Too bad!
This is my regular zehrs but today was very bad... the cashier named Diana was an older lady and she was very rude... im usually ok with rude people but she was so far beyond rude i wouldve talk to a manager.. No hi. No do you want a bag or receipt.. why work in customer service if you cant even say hi to customers... and where are the managers??? I bought there always sold out wings and everything was hard... im not going back to this store for a very long time even tho im down the street...
Great place for all your grocery needs.
This is our go-to grocery store and has been for the past 26 years.
Not happy. Wrong answer ladies and gentlemen... when you have cinnamon raisin buns on a cinnamon raisin bread display, one can only reasonably assume that includes the raisin buns on advertised price. The correct answer would have been we are sorry sir we will give you "WHAT THE SHELF SAYS" the price should be... am I not also entitled to 10$ off for the mistake?
Make sure you check the expiry dates on anything you buy here. I've been burned many times with items that expire the next day. Premium prices for food at the end of it's life cycle is pretty appalling.
Since covid sale items and dairy are never in store, Always have to drive to other zehrs. Cashier was very angry with me after standing in line that only takes card and other eemployee didn't send me to cash lane when I had no idea the one he sent me to was not a cash lane. I tried to explain to her he did not ask what I was paying with but just kept verbally attacking me for being in wrong lane. Also the sushi here is always washed lately yet the other zehrs are not and are fresher.
Very well.
I went there last week, spend 220$ and found the only astro yogourt they had left had expired the day before. Ok, a mistake. Went there today, spend 180$, tried to buy potatoe salad, they had some that expired tomorrow for 50% off but wanted some for the week. So proceeded to look for the newer ones and found that the ones with no discount had expired Dec 9. It is now Dec. 13. Could not find a manager anywhere. Was gonna buy dinner from the hot deli but forget it. I will never go there again
Nice atmosphere ....nice lounge area,with t.v.
Had a great experience with Christine at the florists counter who went above and beyond the norm to put together our bouquet. Thank you so much Christine!
Good store but a lot of the time prices are not clearly labeled and takes long time for them to stock the selves with new products. Store is clean though and nice to shop at. Starbucks was a great addition. Hope they bring back being open until 10 pm soon.
Love Zehrs, too quality products, although they are slightly pricey.
I always buy my ham in slices at Delicatessen department, and never had any problems, but lately (past few months) whenever I come it seems to be close at different times. Sometimes 8pm or sometimes 9pm, they told me, all depends the day, mmmmm that was the answer I got today at 8:10pm, this is very disappointed. Store should place at least a SIGN to let customers aware of the times! They gave me the option to buy at half price of the already shaved ones. I am the one who pays what I get and I don't buy leftovers, Thanks!!
Great selection but very long line to pay.
Great layout fast check out
What is with the line??? Open more cash registers!
Clean and organized. Some items can be overpriced. Great staff! Helpful and friendly
I used PC Express and I was really satisfied. They had mostly everything and fresh produce.
Easy to commute and has almost everything i need!
Clean, spacious and plenty of selection! However, I have found staff not the friendliest, and the prices of things are yet another reason not to frequent this store. We would much rather drive the little bit further and shop at Superstore.
I was in the area visiting family...picked up a few things required for family dinner night.
Best shoping experience Ever. Best customers
The prepared food , the soup or the chicken and potato wedges just to list a few. They are reasonably priced and they taste great. The produce is fresh. I myself really like the PC points program. I like the other services as well optical, mobile and photo just to start. Joe fresh also has reasonably priced clothing. In all you can get almost every thing you need in one trip.
Line ups to pay are so long that frozen food thaws out and it is very expensive.
Beautiful clean well stocked store. Prices are a little high
Good hot food counter and craft beer selection.
Good quality
Used the PC Express with them, normally I love everything that I get. This time I had over $70 worth of items missing, but was still charged for them all. I reached out to them, and was put in contact with a customer service rep, and they said they were issuing a refund. Fast forward a month and I still haven't been refunded money, because of Covid, I tried to be understanding because I knew they would be busy. I sent an email inquiring about the refund, no response. Next week, send another email, no response. They refunded me $25 onto my visa. I sent another email asking when the rest of the refund would be coming, no response. It has now been over 2 months and they are not contacting me back, and I am still out money over THEIR mistake of missing items. I won't be using this store anymore.
Excellent signing and enough stocking of products.
Got our lottery tickets. Won $40 on 1 ticket. Maybe all tickets will be bought there
Great selection great staff
Nice flower selection for valentines day, and a decent beer isle
They're extremely stingy with their chocolate
Love the gluten free area
Clean and organized. Great practices in place for covid.
Love this location! Never overly busy, lots of organic produce.
Clean friendly environment, prices aren't discount but produce quality is excellent
A little more crowded than I was expecting, but manageable.
Beautiful clean store. Lots of products at reasonable prices.
I wish there was consistency in what one store carried to another. Also, always empty spaces on the shelves where product has not been stocked...usually for something I need.
Good selection; parking can be tight
Fair prices but you can't use your bartenders
Guys, try the coffee black pepper instore prepared salmon, it's incredible
Hate going to Zehrs. Only go if I have no other choice. Way way over priced on pretty much everything.
Though a grocery store i basically just stop here for wings and wedges and whatever else + they've got a Tim Hortons inside!!
Expensive and they don't accept amex, even Walmart accepts amex
They have everything you're looking for verry fresh and the prices are amazing. Will cuntinue to shop there for sure
Grocery shopping at it's best...
Great selection of products and they sell beer till 11 6 days a week.
The lottery booth lady gave me an ice cream sandwich when I bought my ticket. It made my day! Thank you lottery desk lady!
Produce is better quality than others $
A stop for most of the groceries, clothes and food.
August 30 2020 I utilized the PC express which I often do. I’m usually understanding when they’re out of certain items and they normally substitute with something acceptable. Today’s list indicated that they did not have the salad I had requested but also “no substitutions”, did not have the muffins I had ordered and “no substitutions”. There were other items they claimed to have no stock of but I found it hard to believe that there was no salad and no muffins within the store. I called PC express to inquire about what substitutions they may be able to offer and was told by “Marisa” that they indeed must not have any. And that she did not have time to check. Upon arriving at the store I decided to check myself prior to receiving my order. There was an entire wall of salad options, and no less than 50 packs of muffins that were almost as tall as me available for purchase. Pure lies and lack of customer service by Marisa who could care less whether you get what you need to feed your family for the week. They indeed had the EXACT items I had ordered but claimed not to. Laziness
Excellent service. Utmost care for people. Friendly staff. Exceptional product selection. From no name to brand name. Try Loacker wafer cookies. In the summer they serve free bottled water to their customers and always free fruit for children. Some things may be pricy but you're paying for quality.
They offered various goods in exchange for currency. The exchange rate was pleasant. The goods were laid out in rows, arranged on shelves with similar items located together, facilitating the task of easily locating desired items.
Beautiful clean store. Lots of variety. Slow checkout on sat - line way down into housewares area, only half checkouts running.
Always great produce and friendly staff we wouldn't shop anywhere else.
Good quality products. Spacious and clean store. Wheelchair accessible. Friendly staff.
Been going to this location since it opened. Great staff super friendly and helpful. Huge store has everything you need from a supermarket and more.
Clean. Fresh. Friendly. Great selection
Be careful to watch product expiry date and best before dates. I've noticed a lot of errors there. Otherwise fresh produce is typically very good. Joe Fresh products are well made and often at great sale prices.
Love shopping there, staf is very friendly, lots of choices
Bit busy today lot of people shopping
Clean store and lot of variety, I felt its bit premium
It's a typical Zehrs store. The employees are nice to talk to and knowledgeable. Fresh produce is placed on a 50% discount.....but some of it just needs to be thrown out vs being sold!
Only 1 cashier open and a line up of 12 people. Management just walk by without a care. What would it cost to have a second cashier open up?
There Joe fresh selection I find is always best maybe it's just me but I walk away happy
Had a nice quiet shopping experience wasn't busy and not rushed!
Everything I need is easy to find but during covid people still don't follow the rules
New store so very clean and current. This mid-size zehrs store has a good variety of grocery items. Joe Fresh clothing selection is limited however. Health and beauty section is minimal, probably because there is a Shopper's Drug Mart (also owned by Loblaws) next door.
Always fresh... My go to grocery store and to get my PC points
I love Zehrs. Always have, but soooooo expensive compared to counterparts.
Amy in floral was awesome had to order flowers in ahort notice for my sisters retirement. Dealt with her over the phone since i was in another city. She was so friendly cheerful and did an awesome job on what i had described over the phone. Beautiful job amy thanks a million
The guy directing people to a cashier should pay more attention to his attire and tie his shoelaces. Poor representation of Zehr's.
Big Zehrs. Nice, clean. Nothing really surprising; it's a grocery store that sells more than groceries. There's a Joe Fresh here, and they also sell alcohol.
The store itself is great. The PC pickup is a joke. The Zehrs at Pioneer Dr is great for pickup, always substitutes anything possible and ensures everything's acceptable to you. The Laurentian Zehrs refuses to substitute any items..I've even gone in immediately after pickup and purchased exactly what was on my original list myself. This has nothing to do with stock availability, but everything to do with employee laziness and incompetence. I only order my lunches/snacks for work, never a large list, and there has yet to be an order that I've gotten all my items. If a service is offered by a company, ensure the employees understand how the service is to operate and make sure procedure standards are followed. Absolutely useless.
Staff are usually friendly (except one time I was in the express lane with more than nine items during a really quiet time in the store and was told off by the check-out employee, but okay, fair), the store is clean, and there is a nice selection of items.
Still getting used of going to this place it huge but has great produce and good sale prices lanes it big so sometime hard to find the thing you need just ask someone for help her friendly
Great selection, and helpful staff. However, if you go very early in the morning watch out for random boxes on the floor.
Always fresh meats and vegetables and products, very clean store love going there
Milk is over priced along with everything else no customer service in aisles and waited in line for 10 mins to check out. They put in new self scan machines and are super close to each other along with removing to of their big check out lanes. Stop cutting back hours!
Produce and selection really good. The service is the worst .. had problems with self serve and staff seemed to be put off by this. Have received poor service more than once at this location
Great service
Never has a good selection of beef that doesn't need to be eaten within the next day, and I've come close to buying expired bagged produce more than once! Zehrs was a favourite of mine in Windsor. Wondering if I should try Zehrs on Paisley?
It's ok...not the biggest or nicest Zehrs in town, bathrooms left a little to be desired.
Exceptional service. Store very clean and organized. Fresh food departments very well presented. With the Joe Fresh section, it's an overall pleasant shopping experience.
Started my Christmas shopping.
Good quality vegetables and fruit....and nice variety. Pharmacy has very good service and helpful.
It wasn't busy at all that's what I like
Cashers don't know where to find anything. I suggest letting them go though the story for 10 minutes each day to get to know where things are, so they can be more helpful to customers. I asked 3 employees where things were none could help me. The person in the cheese department said it's not my section and continued what she was doing.
Great shopping experience. I would give Zehrs 5 stars if the prices were a bit more competitive.
Selections are getting lower. Seems they want to push their brand instead of some name brands. Also the fresh salad is fair. Lettuce often soggy.(to wet when packed) Try making salad without cucumbers that start to rot in a day.
Not happy that the floral shop hours clearly said 8am to 8pm Mondays to Friday but when I asked for assistance, I was advised the it closed at 7pm today and was not offered any further help.
Almost as good as Fortinos or Lablaws.
Great selection, food fresh, helpful staff