We've got the reviews of people who are purchasing the services of Arby's (Fish Shop) near Brantford (Canada).
Nowadays this business has a score of 4.1 out of 5 and that score has been calculated on 127 reviews.
You must have seen that it has an average rating is really high, and it's based on a high number of feddbacks, so we may think that the assessment is quite accurate. If people have bothered to evaluate when they've done well with the business, is that it works.
As you know, we don't usually stop to put feddbacks when they are positive and we usually do it only if we've had a problem or issue...
This Fish Shop belongs to the category of Fast food restaurant.
Service
Quick and delicious. Friendly staff ????
Real lamb gyros.. yummy
The guy serving today was so polite and respectful . I over heard a customer complain , he was fast acting and so nice! So sorry I didn't grab a name, buy this guy has gone above and beyond just for a sandwich. Sunday around 2:30 thanks so much ????
Meal type
Great food if they make a mistake they make it right
Curly Fries! Need I say more.
Love the sandwiches, always hot. Good service
Goood for fast food .
I really like the sliders wish the onion rings were like the states I absolutely love the orange shakes and they should bring the Philly n Swiss back
Excellent food, and the staff? So so friendly, I was really impressed.
My order was simple, 2 bacon beef and Cheddars. My order was pretty much ready at the window. Typically not disappointed with the Arby's. Speed is iffy sometimes. Accuracy is generally good. Only had one issue in the past but was rectified with coupons.
Great Job afternoon crew! (14JUN'18) Service was great & the food was presented VERY well Dining area was spotless.
They forgot my cheese sauce.
Great friendly people food is a 10 price is good great place to eat 20 years of going to this location
Worst farts ever. Taste was adequate however. The mint shake was slightly above average.
Meal type
Haven't been there for a while but the food is still really good and great value.
Arby's was great. Good was hot. They serve fast. Great Job!!! Thanks
Awesome.. I love Arbys - Have since I was a kid
I have never been disappointed when I order from this Arby's. They always package the food well, it looks great, and they never miss packing any items. I love it.
Great service!
I really like the food here, I know people tend to hate on Arby's but I have no idea why. You can get a giant sandwich filled with actual roast beef (not filler or horse meat or whatever) for a pretty decent price. My suggestion is to get the au jus on the side so you get a larger amount because that stuff is delicious on it's own. The staff are always very friendly I've found and it's only when there are a lot of people coming in or if it's late and no one's around that it takes a while for you to get your order. Great place!
Very good
Nice change of pace from hamburgers
Love Arby's ❤
Service
No disappointment at all with the beef and cheddar melt which is always my go to, didn't wait that long in the drive thru. The employees where very nice and kind as always. Would definitely recommend it if you can't decide what to eat.
Food is typical Arby's. They're milkshake machine is down often. At least 50% of the times I've ordered a milkshake here they said it was down. If the machine is that bad then management needs to get it fixed or get a new one. Once or twice is understandable but it's been years of this now.
Good deal on right now with 5 for $15 classic roast beef sandwiches. They're a little dry so ask for some Arby's sauce.
I wanted to try the reuban and curly fries after seeing their ad. Went through the drive through. Bill was $11.16 for just those 2. Small fry too. Well I got the heal of the bread for one slice, I don't eat heals of any bread, so peeled it off to throw it out. Meat was only in the bite part of the sandwich nothing at the back of slice. Very disappointed. Will not be back. It was a rip off for that price. Could have had a whole meal in a restaurant for that price.
Cashier made a mistake on my order and wouldnt admit she was wrong
Always great
I haven't been to an Arby's in a very long time ....I did enjoy my lunch today.
This Arby's was a nice place to eat on several occasions on a recent stay in Brantford. The new roast turkey sandwich was on par with one from a more expensive deli. It's not a destination restaurant, but a good place to ward off the hungry monsters. Went here with my son after along day. The staff was friendly, the food was very good. The mozzarella sticks were delicious. We will definitely be back.
Love me a beef n cheddar blt
New year's day we were lazy and trying to decide on something fast. I haven't eaten Arbys in years since finding out I can't have gluten. My boyfriend went to pick up a burger with no bun, and told me that at each point down the line they hollered "gluten allergy!" And everyone changed their gloves. I've been to so many places that just forget and throw a bun on it anyhow. I'm so touched that they went to so much trouble. I'll definitely be returning for sure!
Food was good. Lady at the window was terrible. Her name tag read “Debby”, she accidentally left the window open while I was waiting for my food and all I could hear is her talking about how crazy she is and I heard her swear multiple times and complain. Would not recommend to friends or family. Not the first indecent where I’ve heard her say something.
Wonderful staff, friendly, accommodating and quick, the restaurant was clean and the food was hot and fresh, what more could you ask for
Fantastic as always
Very fast service
Fast service, food was nice and hot.
How does a roast beef place have no horseradish WHAT!
This location is great! They made a mistake and fixed it above and beyond my expectation! The management was polite and prompt and the staff was amazing to deal with! I highly recommend going here! The food is always hot and tasty!!
Food was great, place was clean and they we're all incredibly friendly!
Wow have not eaten at Arby's since the 90's. I was amazed how good it was. If you have not eaten there in a while plan on going back soon it is so good.
The Roast Beef is awesome. Moist and tender. The Milkshakes are fabulous!!!
I would never give a review just on service however by the time I was done asking to use the washroom I could not enjoy warm food. They refused to let anyone use the washroom even first responders. First its a right to be able to use the washroom if you are a customer. Second I was in between calls. And needed to eat and facilitate. By law explained if one person is allowed in then we all are. By letting skip drivers use the facility and no one else is a bigot move. Hopefully they don't need a technician or 911 anytime soon!
Food is always great, last 2 times we used the drive through food was missing in our order.
Orders are typically right on. Food is tasty, service is sometimes a bit slower than usual.
I am giving this Arby's a 5* strictly because it is the only one within a 1 hour radius. Their beef sandwich is always great.
Love Arby's, miss it so much in Cambridge. There is nothing like a roast beef sandwich. Sometimes you just don't feel like a burger or wrap. So good. I tried the Orange creamsicle milkshake and it was amazing, tasted just like a creamsicle icecream I ate as a kid. Bring Arby's back to Cambridge!!!!
Just plain different. In a good way.
We need more of these stores. I miss mine in Cambridge. So many people I know do. just poor location and advertising.
Very good ????
Ordered fries and a pop. They gave me curly fries instead of regular and they were ice cold when I got them. Couple of minutes in the microwave I ate them and got the worst stomach ache of my life. Only eat here if you want to experience the wonders of your toilet.
Went there 330 pm Saturday and the service was amazing. Everyone was very helpful, professional and polite. The food was really good. I will be going back for sure.
I was happy to see this Arby's as my local one in Guelph closed up shop recently. I tried their new Gyro classic Greek style. The pita was delicious soft and slightly chewy the gyro meat was flavourful but not overpowered by garlic like maybe non Greek places which try to pass off Gyros. As usual the curly fries were awesome. My daughters are slightly upset that the chicken strips are more spicy than they used to be. So minus 1 star for that.
Always love their food. Didn't have to wait at all
Food was good and the customer service was fantastic!
We come back because of the service, the food is always great as well. The gentleman that works the window is the best drive through experience we have ever had. He makes the trip! Give that man a raise!!!
Horrible experience the food was disgusting and over priced I will never eat there again.
A Saturday afternoon and tremendously busy. The management and staff were up to the task. Rarely do you see that kind of hustle, accuracy and friendly outgoing service in a quick-serve restaurant and even less when its busy. You guys nailed it! Kudos to the team working Saturday, December 7.
Arby's is delicious.
Still serve a great baked potato
Best Arby's I have been to. The food is fresh and the service is quick. The apple turn overs are fantastic.
I hate to say it but back to back "Cold sandwiches" I only like 5 mins away....Its only been this way the last 3 wks or so.....Awesome place that myself and 3 kids go to for 5+ years without this issue, but last 2 orders ($45+) not enjoyed....Ill give one last try! - Heres hoping its HOT!
When you get attitude at a drive through speaker..Only in brantford
We miss the Arby's in our town. This one has super friendly staff. I had a Rueben and the kids had sliders. We all enjoyed them very much.
Good selection of items on the menu and decent prices. Kids didn't like the chicken strips as they said they tasted old. Curly fries are good and anything with deli meat is a good bet. They have gold peak ice tea in the fountain drink selection which was a favourite. Cleanliness would be average with the bathrooms being below average.
The employees were very nice and patient. The food was ready pretty fast and the food was good.
Amazing customer service! Guy in front of me in line was being ignorant to the lady taking his order and she kept her calm customer service voice the whole time. Such a nice lady, she has more patience than I ever will. The staff here are always super friendly and put a smile on my face.
Drive through was very slow.
I love Arby's jamocha Shakes! I love the Arby's 2 for deals. I like the smoke Meats. The poutine sandwich is really really good. Curly fries are excellent and are a trademark of Arby's. I like that you can have horseradish sauce with your …
Great food and services. Get your money's worth too.
Great. Food tasted great and everything was done correctly
Arbys is great
Always enjoy the meaty burgers not too many locations around here
Food is great when you actually get all of your order..... spent 58$ only to be missing items..... and no one answers the phone either.
Arby's Always has been a favorite for me..
Love this place always love great roastbeef
Amazing service, super friendly staff. The washroom was immaculate
So much money but so good
Slow drive through. Pretty pricey. Large fries and a poutine 9.60$.
They forgot one of my sandwich on the drive thru but quickly and sincerely fixed the issue
Good food decent price and really nice people
Actually my first time eating there and i was pleasantly suprised at the variety of sandwiches they offer.
Food was ok
An alternative to other common fats food joints such as McDs. They have good burger and gyro options too. I would recommend this joint as an alternative to the regular fare you get. Too bad that they are very far apart and not within the areas that I visit or travel through.
Great food
The employees working at this Arby's, specially the blond young man working the night we went, was working the fryer, the window and the counter, was extremely fast, and courteous. No one waited very long for their food even though he was the only one working all the stations. All employees are always fast and courteous. It is always clean and we'll stocked as well. We will continue to go to this Arby's, Thank you Arby's team Brantford.
Thinly cut roast beef makes an excellent lunch. Very fast service. Highly recommend
Staff didn't read back my order and my mozzarella sticks were not cooked properly and lots of little pieces in the curly fries. Also forgot a coke. Staff were rude
Really good value menu. I love the buffalo chicken slider it's so good.
Great roast beef sandwich and curly fries
The roast beef with the dip was supurb!
I should call her
Place is clean. Staff friendly. Food hot. Generous portions. Seniors discount. One of the better fast food places in town
Lunch
Love Arby's! Hate that the 1 in simcoe is gone. Also they no longer have regular fries. Just curly ones which I don't like
Fast service great food
Time to open the doors for in person dining.
Best customer service from the staff and management team! Very apologetic and polite!
Fast and very delicious
Always good. When you need a roast beef sandwich great place to go.
Fast and amazing. Very polite
Ok good was only warm as usual ..ok if your in a hurry I guess and don't mind cold sandwiches ????
I just had the most amazing experience at this Arby's all thanks to Jewel! She was very patient with my family and me. She answered all my questions and even explained menu items that I never heard of before! Thank you so much jewel, the food was almost as amazing as you are!!I don't know why so many people have so much BEEF against this place. I've been coming here a lot and I always get a classic roast beef sandwich and it is always delicious!
Food was good, wait was long but have us 2 free meals for being patient
Food was hot. Fountain pop was perfect.
Delicious! My favourite is the Chicken, Bacon, Swiss Burger! Glad to have found this, I haven't eaten here since I lived in the USA in 2007!
We like to hit Arby's at least once a month. The food is always great and wished we had an one in Woodstock. My wife goes for one of their sandwichs and I always get a #2 combo with curly fries. I never understand why Arby's isn't busier, it is so much better than the other fast food joints.
Food is as expected but they miscounted our order and gave us 1 less sandwich than was ordered.
Take out
Great food. Awesome service. Not the nicest restaurant look wise, but definitely worth eating. I eat the beef and cheddar. . With curly fries ❤️
It was good, a little slow, but they only had three people working at the time I came in. The food was great, nothing beats a fresh cut sandwich.
Take out
Always welcomed with a friendly voice and served with a smile.
Have been sitting at the speaker for over 15 minutes. I write this review while waiting for my order to be taken. I have seen at least a dozen cars leave in the 25 minutes I've been here total. Probably more. If you atleast take the orders then make us wait you won't lose as much business. Still currently at the speaker box for 20 minutes. The lady rudely told me they were short staffed. Which I get but why is it so hard to take my order. So still sitting here. Another 5 cars have left. I wonder how much money that is. Finally after 30 minutes they took my order. Took the order wrong. Let's see how long the food takes. 10 minutes for food. Gg guys 40 minutes to get food. What a joke.
Excellent food. They gave the Meat!
The staff is usually really nice & the food always tastes good. My only complaint is that the inside of the wrapping is always super sloppy. This makes it messy to eat your sandwich and it’s sort of gross. Overall a pretty decent place.
Good foo
New menu items. Try the mozzarella sticks instead of fries! All about the meat!
Waited 20 minutes at drive through
Customer service Rocks!
Great food and service
Cuy fries here are delightful! My boys don't like French fries but definitely love the curly ones from here.
Very slow service. Cheerful staff. Price a bit steep
Haven't been to an Arby's since they all moved out of Toronto. I have to say they really upped their game since, but the pricing is just way to high.
A long line up went well though the food was fantastic
Food is filling and cheap but you better believe it'll get your stomach goin'.
Love it ....kids loved it...it was a win win!!!
Meal type
good alternative to other restaurants
Great place for take out. Fast and the people are very friendly
Food was good and fast but was all stuffed into one bag on top of each other.
Excellent fast food - the best choice out there for that! I wish I had one closer to home. My favourite is the beef and cheddar but also love the Gyro. The fries and potatoes are also great with any of the sandwich choices. I rang the bell when I left!
Great food! They missed an item and we had to line up again in the drive-thru.
Excellent customer service however, I find when they are busy they get sloppy with their output. The mozzarella sticks were overdone and buffalo slider too messy.
Better than people say for sure
They guy that was on drive thru May 7th around lunch is amazing. Every time I come here I get a medium beef and cheddar but I ask for a regular bun and no red ranch, almost every time both of those requests aren't met. While on this visit, said employee informed me that I would have a much easier time ordering a roast beef sandwich and add cheese sauce. A small think in the grand scheme of things but will definitely ensure one guest will return happy.
People were kind, food was amazing....great dinning experience ????♀️????????
Great service
Fresh and hot roasted beef and cheese mmm good
Great roast beef plus other food. Service is pretty good.
Okay service, decent enough food
Great fast service.
Beef n cheddar is the best comfort food around. Always friendly and quick service. The price is worth the beef n cheddar novelty! Gained a few lbs visiting the Brantford Arby's a little too often :)
Chicken sandwich not as good as usual but the mozzarella sticks are always amazing! Handy place for a quick bite, but not open very late. Wish there were more Arby's around!
Delicious food; fast and friendly service! Ring the bell.. ding ding lol
Good food for the price.
Very good and always the same reliable good food! One of my favorite fast food places! Something different!!!
Very good food just too far away.
Never disappointed with the food or staff here. They get the order correct 99.9% of the time.
Fast and hot..perfect
Great hot food staff are absolutely amazing
The food was great but the girl working the counter was really nice and went above and beyond with service. I even seen her offering take out bags to people in the dinning room.
Good as expected. Decent service considering they were very busy
Great location. Quick friendly drive thru.
Always fresh and tasty. Staff are great very friendly
Constantly messes up orders in drive through. Has charged me and my family for sandwiches we didn't get multiple times, large sized sandwiches that we only end up getting the smallest sizes for, can't remember what a regular bun is when asked to replace the buns on beef and cheddars. All around poor experience the last 4 times we've gone. Would reccomend looking elsewhere for quick food. 09/27/2020- Impressed with the improvements seen in service, only one error in our soft drink and even then it wasn't that bad because a swap was all that was needed to satisfy between my family. Keep this up Brantford ON location.
The staff were very courteous and friendly.
Lunch
This Arby's is great! Very convenient wide open parking. Friendly customer service and great food quality. They have a machine for you to choose your own pop and one of the things I like best is that they have all their sauces in pump containers on the condiments counter. Whether you want Arby's sauce, Horsey Sauce, or just plain ketchup it is available and not at an extra fee like the Niagara location. I stop here regularly. If you want something a little more than a plain burger, come here
Lunch
I have been going to Arbys for almost 40 years. It's a shame there are none left in Toronto and it's worth the drive out of town to visit one.I have been to the locations in Niagara Falls Stoney Creek Brantford Burlington and just recently on Halloween in Kitchener. The food is so good.
Went there tonight instead of going to Subway for the third time this week. I'm waiting and some woman comes on and says "what do you want" , I said good evening how are you? She says , good now tell me what you want. I said , someone with good communication skills forget it, keep your food and learn some manners. I'm eating my Roast beef sub from Subway now. I frequented Arbys, never again!!
Very filling portions!
I'm consistently pleased with the service I get here. Food is fast, staff courteous and I observed safe food handling all times I've been here. Arbys in general is great.
Pretty good!
Of all the fast food options, arby's is always better than expected. The food is precisely as shown.
It was alight overall roast beef cheddar was mehh. Best thing on menu is buffalo chicken sliders and curly fries
Having lost our Cambridge stores ☹ it made our trip to Brantford A+++
Little pricey for fast food but enjoy the food sooo guess it's worth it
Arby's does one thing really well, consistency. It's a bit of a drive to the nearest location, but everytime I go I get the same great quality sandwiches. The curly fries are a favorite of mine with their seasoning. There is no sauce comparable to Arby's Horsey sauce a delicious creamy horseradish sauce, and their Arby's BBQ sauce has a unique flavour that's sweeter than most BBQ sauces.
What can l say...it's Arby's...l go here every once in awhile just to remember why l don't go there to eat...l guess l hope it got better...but it doesn't
Fast and friendly service awesome food and great prices
Fòd good. People great. It takes kinda a long time in drive-thru though.
Good for a change. Always fresh.
Food was served hot and Jamoca shake was as good as I remembered. Drive thru needs some attention though as the plants used are growing out scratching the vechicles as they get close to the window.
Half pound beef and cheddar always good.
AWESOME
Great place and help
Been to this Arby's a few times (just moved to town and I LOVE ARBY'S). This location is fantastic! Food is always hot and fresh. Service is so nice and polite! I love this location and am so happy an Arby's exists here!!!
Awesome place, they know how to make a sandwich here. Yum. Thank you.
Customer service was excellent, very nice people and I absolutely for sure will go back there, plus the food was amazing
Excellent roast beef on a bun!
Delicious, fresh, and hot! Will definitely order more in the future.
Counter staff weren't exactly pleasant. Sandwiches appear to have been assembled by monkeys on amphetamines. Very disappointing.
Very disorganized, teenagers attempting to run a simple food service chain. Cheese sauce on all of their fingers because of lack of proper equipment touching my trays and sandwich boxes, with no gloves? Won’t be eating here again ????
Service
They used to have a bacon and cheddar deluxe roast beef sandwich but the arbys corporation for some unknown reason took it off the menu. Every time I go in I order it and the Brantford staff gladly makes it for me and it's always perfect! Please bring back that sandwich so I don't have to pay a small fortune for all the add ons.
Amazing food it was great, and this location is nice and clean and the staff are very communicative it was good
It was really nice and quite. I highly recommend the Greek gyro.
Why do I like Arby's so much?!
Would love a toronto location!
Three cheese and bacon sandwich.. ????????????
Love love love!!!!! Food is always hot and fresh! Curly fries are amazing and you gotta try they mozza sticks.
Very decent food and customer service
Arby's is one of my favorite restaurant, we need one back in Cambridge
Great food. Girl at the window is always extremely polite and friendly. Would reccomend this location.
Very neat and convenient spot. They offer big meals and for economical prices. We liked the menu a lot and the staff members were super affable and explanatory. Will definitely recommend this restaurant.
Take out
I did not rate it a four star due to the fact all Arby's have changed their menu. This store was great in accommodating my request. The only reason I ate at Arby's was for their Great Canadians. The staff at this location was kind enough to recommend the best option for what I am looking for. Other than paying extra for all the "extra" toppings. I was satisfied. Thank you staff :)
I phoned and asked if they could take my drive through order because i knew they were closing in 15min.and i was on the other side of the city( Brantford ).yes, they took my order and made it when i got there.AND i had their apple turnover...tasty and amazingly fresh! Curly fries craving hit but not until after 930pm...thats what took me there."merry" staff at the window for Christmas Eve!!! D.
100% love love love this place so relaxing and my feet are so greatful
Good ol beef n cheddar with xtra Arby's sauce
Staff made me a Great Canadian even though their manager told them not to anymore. Much appreciated. Give the people what they want Arby's corporation!
The staff... especially the lady taking drive through orders was awesome.... Great customer satisfaction.... Must try this place.....