Reviews of Pet Valu (Fish Shop)

1300 18th St, Brandon, MB R7A 6X7, Canada

Average Rating:

DESCRIPTION

We've got the reviews of people who purchase the services and products of Pet Valu (Fish Shop) around Brandon territory (Canada).

At the moment the business receives a rating of 4.2 stars over 5 and that rating is based on 102 reviews.

As you can read, the average of ratings that it reaches is very positive, and it's founded on a high number of feddbacks, so we may conclude that the score is quite accurate. If people have bothered to give their opinion when they've done well, is that it works.

You know that we do not usually bother to set scores when these are good and we usually do it only if we've had a problem or incidence...

This Fish Shop corresponds to the category of Pet store.

Where is Pet Valu?

REVIEWS OF Pet Valu IN Brandon

Donny ._.

Very nice and helpful employees

T Leigh

Love using the tubs to bath my dogs. However the tubs are way too deep and my back hurts after using them. Even a Newfie doesn't need a tub that deep.

Alexander Lock

Great little pet value

Frank Paonessa

Kelly Graham

A J Taylor

Great place for all things petty! Great staff who do their best to get you what you need.

Caitlyn

Heather Kiley

Brenda Cowan

Love the staff. They are exceptionally knowledgeable and caring.

Becky Alice Min

Love shopping here, I try and get most of my pet supplies here if possible! Also the staff are very helpful and always remember to remind us that we are part of the rewards program!

Robin Janz-Buhr

I worked at Pet Valu in Winnipeg for 5 years in the late '90s and early '00s! I'm so impressed with the new renovations, floor planning, and bath area! Excellent customer service and quality merchandise.

Dkay

Adrian Paris

Venkman30

Amber h

Greg Ferguson

Friendly and well stocked. Helpful

dale parker

Irmela Dorogi

Wonderful friendly service

Heather Reeve

Super knowledgeable staff. Really helpful!

Hannah Mandryk

Chris H

Sara Easter

Drew Fortin

Elizabeth Politis

Onix Angel

I come here alot and staff are always friendly. Store Is pretty clean as well

Joanna Uravic

Susan Demare

Well usually the girls are nice and talk to u. Sales girl today before five wasn't too friendly or helpful.

Puppylizard “Marshmellow”

Peter Norman Levesque

Super clean store. Friendly staff. Perfect little gift for my minou.

_- 7R1]x[73R -_

Beatriz Rodrigues

Alyssa Dyck

Regret starting the dog food bag program at this location because the young "staff" arent friendly at all and put you in a bad mood after leaving. They used to have awesome staff and now the young girls are always so short and grumpy. Pet lovers warehouse and corral center are so much better.

Jason Kozak

Our go-to pet food and supply store in Brandon! We are always greeted with a smile, and the staff is friendly and knowledgeable.

Francine Dunn

Great service mostly. Some stsf need to be friendlier. Smile costs nothing!

Mac Mulligan

Eva Deeb

NiKKi9R Zz.

Guppie breeding production

Very kind staff and service is quick

Bigmack73

Nice selection of pet supplies for all your furry friends

Battleaxe Bakon

Always great service from the staff! Love how they get watch our lil guys grow up

Rosy DaSame

Very friendly staff.

JP Desaulniers

John Hogle

Jackie Shea

Sidney Lemaire

marty muir

Teresa Schoonings

ordered a new dog bed online, but it wasn't in-store. The staff called me back, ordered it from head office and I was able to pick up the next day. Great service.

Dayna Budinski

Staff very helpful and friendly. Extremely knowledgeable!!

Mike E

Joshua Kahn

They have everything my dog needs!

Cris Camara

Lee Belyea

Service staff where knowledgeable and caring...oh yeah the Boy vier was cool.

Christine Thompson

Great local service and all products for our dogs needs

safiya cadey

Great services

Chris Artibise

Lori Streight

Jo-Anne Ferguson

They were awesome. They helped us find a travel bowl for our furboy. We forgot his at home. They were also nice enough to fill it with cold water. Morgan thanks you ????

TKreckie (TKreckie)

Love Pet Valu stores...always have things my very picky pup will eat and chew on.

Elizabeth

Donna Mcdougall

thnk

Aiden McLean

Good place for pets

Judy Hunt

Their curbside service is awesome! The staff is extremely helpful and courteous

Richard VandenBosch

Sylvie Lambert

Eric Richards

Marge Simpson

Located in the Brockville Crossings Outlet Mall.

Karla Voth

Decent

Warren Skeete

Michelle Norris

Staff is always super friendly and helpful. It's a pleasure shopping here.

Kris McLellan

Ethan’s _TrainZ

Great experience here at Pet Valu. Everything is great quality for your pet, and they have a variety of options to suit your pet's needs. The staff here are also super friendly when I was visiting. Great experience here.

Diane Therkelsen

Genevieve Jeddrie

The prices are high. Most things were at least a buck or two higher than best west (particularly for the treats) there are actually a fair number of healthy, far less expensive and same quality of treats offered at Walmart (Canadian/USA made as well so just as safe) so I don't plan on overspending again. The store cat is a total sweetie and there's a few interesting toys kicking around there that regardless of price are worth the buy.

Amy MB

L M

Peter Sanderson

Had exactly what I needed. Dried duck breasts.

Unlucky Cactus

(0 star review but must be seen) WARNING FISH BUYERS PLEASE READ! this place has dirty tanks My tank now has fresh water flukes, which are transmittable to people. I'm going to the hospital for treatment myself now. Ontop of that their tanks are infested with snails, I've had fish die upon arriving home. And they refuse to fix this issue because they dont care. Staff also has no clue how to maintain an aquarium everytime I go in she uses the excuse that shes new tho shes been in months now. I'm never going in again this place is a Health Risk.

David Tuttle

I've been getting my supply for my dogs here for years

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Heather Carter

Krysti Beckett

I went in today for some help with issues I'm having with my cat and my dog. The stuff was incredibly friendly and helpful. They were able to recommend several products and advise on how to handle the situation. I will be back again

Rochelle Gold

Derek Scanlan

Very helpful staff with great service

James Tibbel

Deena Addis

I take our dog here for a hair cut and nails trimmed. Ansley is fantastic. Always pleased with her work and the stores prices. Takes awhile to get an appt but they are amazing

Shucks

I always take my dog here for grooming and always have a positive experience. I was in the other day buying bird food and feeders, the staff are very friendly and helpful and answered all the questions I had, giving advice on which food is best for the birds. They have plenty of options for dog, cat and bird products in store. My dog always leaves happy after getting her hair done there!

Brandon Doyle

Neva Grace

Staff was very helpful

Angelene Truax

Didnt have product I needed

Memie Ramey

jimmy G

Dan Tapley

Great customer service

Tony Palermo

Above and Beyond

Very helpful

Kim L

Friendly staff. Great seasonal deals

Kris Garn-Towns

Friendly and helpful staff.

Jordon Slaght

Laura Sargent

Friendly staff, very helpful!

Ms Dot

Deborah Woolley

Joey Thiessen

A Google User

Doggy days

Captain Canada

Yvon Leduc

Deus Mathematica (DeusExMathematica)

Laurie Woodcock

Friendly and helpful staff!!

Andreas Kiefer

Pet's welcome

Elizabeth Bovingdon

Have always had great service and they treat my dog like a queen

Carol

The pet washing facilities are great ! Makes the job so easy. Thank's for assistance. Also really great toys and pet supplies I check online often to see sales????????????

Jorgen von stein

Staff are friendly, love animals, and will suggest products to suit your needs. They are also okay with cleaning up if your pet has an accident when you bring them in store. We appreciated the new dog/cat (2021)?coupon book that got us free name tags, a discount on pet essentials, & some free food. Staff / management are not empowered to get something ordered in with reliable certainty. We could not rely on them to stock felaway stress reliever for our cat and had to go to Amazon for a reliable supply at a cheaper price.

Aly J Wowchuk (sureluckjones)

Mary Saba

Great

Amanda Riemersma

We enjoy poping in for all our pets needs and our cliants need also.

Angele Ricard

Great knowledgable staff

beth hazlitt

Pet valu is a very community-oriented store that supports local causes and is so so helpful. The store has adapted during the pandemic to accommodate all types of shopping. Thank you.

Nicole R Brass

This location was very rude towards me, the lady didn't wanna help me and shock her head no, I'd definitely recommended going to there other LOCATION

Terry V

Love this store. All the products and services we need for our dog.

Ironhen IronRooster

Ery helpful and friendly staff. Nice store and I love the dog wash!

Ronel Lupango

I go here a lot to buy fish n supplies. Super helpful staff.

gordon motz

Erin Groves

Excellent service and production selection!

Gordon Nash

Joyce Maitland

Shraider Skullcandy

Tony Ttiger555

Good service and always friendly. Fish loom healthy and other pets. Have a good Product line

Travis Matycio

Danielle Weir

Bob Tomasta

Mike

Very helpful with our pup (13 years old, suggesting different food for him

Kagrith Kriege

Tiffany Bissonnette Reed

Miranda Leybourne

Rude, rude manager and staff. I've been coming here lately for my pet food and toy needs. The lady who manages this place makes you feel like you buying anything here is an inconvenience to her. Worst customer service I've ever experienced. UPDATE: My father went there a few weeks later and told me he received the same rude treatment from the manager. How does she still work there?!

David Turner

Ashley Puddicombe

Very dependable service! I go here all the time for my fur babies needs ????

B L

Great service! $10 dog wash , our Dane loves her potater treats ☺️

Lakeisha Pogrzeba

No vegan pet food

Randy Schelske

Justin Gooch

It has fish now too.

Thomas Hopkins

The staff was friendly and knowledgeable.

Eileen TenCate

Helpful staff.

Ashley D.

Darren Wright

Ruth Barrowcliffe

minebattle12 1

Jennifer Katcsma

Friendly helpful staff

Ian Sparrow

Lots of product choices

Dan Freeman

Chantal MacIsaac

Darcy Forster

Great service.

Annabelle Couture

Tim McCann

I simply love Pet-Valu. They are always there to make sure your questions and concerns are met when you get your new fur babies. They have the stuff you need to feed, treat and clean. The staff is so friendly and professional.

Gabrielle Bareham

Carol Tait

Kendall

Meghan Sample

zachary

Christopher Teeter

Al Parker

Great service

Evelyne Green

I was so excited to discover that Pet Valu had a dog wash. We brought our dog in for the first time and we so excited to use the facility. The staff explained the dog wash and we started. It was great, everything went well and everything is included, they clean the bath once you are done. Until we thought we found a tick on our dog. The lady rudely told us that if we found a tick on our dog we had to clean the bathtub drain ourselves. We were shocked to hear this but we figured ok, we will do that. While my partner was blow-drying the dog, I thought it would be nice to buy him a brush to brush him after his bath. I looked around the store and could not find them so i asked the staff if they had brushes only for her to reply, VERY rudely that I had to pay for it.!?!? This was quite insulting considering i have never stolen anything in my life. I was shocked that she would assume that I would steal the brush. It is a store, why wouldn't I expect to pay for it? I was so baffled that we finished drying the dog and I could not even go to the counter to pay. I was beside myself at how badly she insulted me. I left the store with the dog and my partner paid. When he got to the counter to pay, the staff asked him if he used a brush. As if we would use a brush without paying for it??? So now we are both astounded by the rudeness and implications that we would steal or use something and put it back on the shelf. Maybe that is something they would do but we have morals and values. Not to mention there was a dog there unleashed growling at my dog after we cam out of the dog bath...My dog is the customer, i shouldn't have to protect him from the staff's dog, on my own. The staff never tended to him growling at my dog....If that dog is loose, he should be friendly. It's too bad because we were really excited to come to this new dog wash we found and we have a really fluffy dog, so we were really excited to see the brushes we could buy for him. But after being accused of stealing, i doubt we will ever come back to this store.

Keenan McCallum

Should be pet stores in brandon

Lisa Hong

Nick Thompson

Spencer Roberds

Heard some employees talking smack about the girl who works there with the Husky service dog? Are you guys for real? Claiming it's not a real service dog. If you guys know it's not real why is it in the store? If you can't prove its fake why are you spreading rumors about someone who works there? Not really cool that customers can hear you bashing your coworkers/employees I would like to add I know the girl personally and I know for a fact the dog is registered with the City of Brandon as a service dog, ask her for proof of you don't believe her. Shame on you guys for spreading rumors and calling your staff liars behind their backs!

Krista Shipman

Great staff and great products

Christina “Smickie” Sutherland

Ashley

Dana Bryce

good staff and good prices !

Regan Proulx

Friendly staff, great prices, love this place!

Frank Pizzacalla

Great place for all your dogs and cats products that are need

Genevieve Rosie

The employees go above and beyond here! They are very helpful and knowledgeable and they helped me find a product that worked for my kitten when other products made him sick. Thanks for working so hard!

Shelley Pettipas

Catherine “AlwaysARedhead” Burden

In and out with what we needed.

TJ Inkster

Diane Mitchell

Very helpful friendly

Carly L

Very helpful and friendly staff, good prices!

BRADIMUS PRIME

Great selection, super helpful staff.

Suzanne Cartier

Pet Valu has very knowledgeable staff and I love that they carry Canadian-made pet food as well as other products

R D

Great selection of natural/grain free treats for our puppy.

Sylvie D'Orazio

Great staff and good pricing on dog food!!!!

Mitchell Stevens

Friendly, helpful staff, and great selection for our pets!

Lorena Bort

Lots is selection, they support the SPCA. Very informative personnel.

Amy Weisgerber

Great store! Love that we can bring the dogs into the store. Staff are very knowledgeable

Lorrainne McGrath

Friendly fast

Emily Lepski

Wonderful customer service. Brought our pup inside and the two girls at the front desk we're extremely open and friendly. They gave us wonderful recommendations. We will be back

Samantha Boswell

cathy hassen

Viscous Vapors

Alexander Staats

Paige Lonly_Wolf

Stephanie McDougall

Carol Breakell

New owners who are extremely helpful and friendly. Great selection.

Harold Boast

Karen Melrose

Levi Hill

Kim Dennis

Best pet store, has friendly staff and a great selection for all pet needs!

Simon Ryan

Phoned asked a question, she said check website like I was dumb for not doing that in the first place

Matthew Crowley

Megan Doner

Always so helpful

Trudy LaPorte

Staff is always friendly and very helpful in selecting toys and bedding for my ferrets ????

Chase White

Love it so do my pups

Brian Hartling

Zac Preston

Daphne Hayes

Elaine Kunde

Jasmeen Sidhu

Deb Riddell

Great staff and helpful

Tracy Gibson

Candace Humphreys

Very friendly and knowledgeable manager. Well stocked, will be going again.

Marci Cummins

Amazing service!

Bhagya patel

Wow

Wanda Regier

Nice family of people that are helpful and considerate to your needs.

Scott Allum

Peter Moss

Great place!

LeeAnne Stark

Cindy

Camilo Morales Delgado

Tonya Sager

Eduard Dietrich

Emma Staples

Best pet store i town! The staff is extremely knowledgeable and polite!

Jason Peterson

Great staff! Always willing to help!

Brenda Dainard

No instore. Order by phone. Quick pickup.

Brenda Stretch

One of my favorite places to shop.Great selection of groceries and household items.FRIENDLY staff, always willing to help..

Calin Wagner

Joy Budgell

I went there today to buy Dog food, I have been there many times buying food and getting grooming done , they all know me there the Manager greeted me and informed me to sanitize my hands which I did.as I proceed to pick up my thing, it was only me there and she proseeded to tell me it was only a 15 min shopping time limit in the store, that was the gov rules which was false. So needless to say I left without buying anything and will never go back there.

David Hudson

Cathie Trayner

Natalie Rohrback

I have a few pets and I venture there all the time for food. I Went to a competor last evening and realized I will never again. The staff here are amazing

Ron Gercama

Awesome place, great service.

Julia Werder

Nicole Laird

Friendly and knowledgeable staff, the best in brockville! Clean and well stocked store. Groomers are amazing!!

Mark Grant

Robert Franklin

Good and diverse products. Frozen raw food! Great staff, always helpful.

jordan sergerie

Sandy Stewart

Racha x

Staff are so friendly and helpful. Store is well stocked. COVID-19 measures are excellent. Mainly, I love this location because of the staff.

Roberta Willner

karen buggy

Variety, friendly staff

Sandra Armstrong

Paul Lohmann

Will never go into the brooks location again the guy was rude went in to get my dog a bath there was a couple there ahead of me with three dogs and I was told it would be a bit as one of the tubs was out of commission he said should be free at about 3:30 a hour and a half later as it was two. When I asked that he would hold it open for me he told me it’s first come first serve and if somebody came in I’d have to wait so in other words he expected me to stand around for a hour and a half. Considering his one tub wasn’t useable and the other one was going to be tied up for an hour and a half. Great customer service.

T D

I called ahead, was told to call or knock when I arrived. I was let in promptly, asked to be directed to what I needed so I wasn't wandering aimlessly. I was treated very well and respectively, a treat for my dog was even thrown in.

Veronica Zdun

Lots of selection and friendly helpful staff.

Krystal Prusky

Ok

Beverley Lange

Very nice people there and help you very good

Philip Jones

Andrew Fortin

Chad Bodnarchuk

Always helpful at this store and really seem to know their stuff.

lonnie raymond

L

Penny Buck

Very friendly and knowledgeable staff. High quality pet food sold. Pet grooming facilities in store. Pet Valu is always working with rescue missions to find forever homes for animals in need. Great community spirit. Top notch store.

Ron Bouchard

Very friendly and helpful staff. Super choice of products.

Daniel Heck

Service is top notch and staff are knowledgeable and friendly. Fairly well stocked, especially for Brooks. I enjoy my visits there very much.

Barry Smith

Employees very helpful

Riemke Bles

I just moved to Brockville and I noticed the Paulmac Pet Store which I went to today and it is horrible. So I went over to Pet Valu and when I walked in the Lady asked how I was and I told her that I just had a bad experience at the Paulmac location because it is all under construction and the cages with kittens are subjected to banging and loud noises, never mind the dust. She told me that she had just brought the cats over there today and she didn't think it was a problem. Other people I spoke to about this incident were also shocked that these animals were treated to badly.

Jon Donahue

Eric Skaarup

Robert Mansfield

We had help from an extremely friendly young lady who had just started that day.

Tina Lake

My favorite pet store! Staff members are always friendly and helpful. The new dog wash is so convenient!!

Tylor Adams

I am new in town and received the best service ever! The sales girl Manny was very respectful towards my dog and had an outstanding personality! I will be shopping here for all my pet supplies and recommend it to everyone I know

Lucy Roberts

Shauna Vanderhaeghe

Really good store for pets, staff is very knowledgeable!

Nada Askic

What a great customer service. I was in a store last week and girl that worked there was very knowledgable and helpful. I believe her name is Manpreet. Not to mention I felt very safe as she was desinfecting shopping carts and letting one person at the time in a store. Needless to say I will be back to that particular store.

william davidge

Friendly

Wim Bronkhorst

Kelly M

3 years later and the staff have still not learned customer service skills. Just went there today April 15 and the girl that checked me out was soooooooooo rude. She couldn’t not have made me feel like more of an inconvenience from coming to the store and making a purchase. She had a cart full of garbage blocking the entrance to the front of the store. She practically yelled at me. I will NEVER shop here again. have been going to this location for several years now. The staff are very unfriendly. I have never been greeted by a staff member when I enter the store. There is usually no other customers in the store, and when I go to pay for my purchase the staff make me wait several minutes after observing me standing at the counter. I spend approx 100 a month on food and supplies for my pets. I wanted to pay with my debit card but use an alternate account than the account connected to the tap option and the cashier took my card from me and made me use the tap option. I expressed that I did not want to do this and she made no offers to reverse the transaction so I could pay with the correct account. I only shop there because of the rewards program but I am seriously considering shopping somewhere else. I am shocked that staff members are allowed to treat customers so rudely. I buy bulk which make them heavy items and sometimes there is a cart to use and other times the staff are using it to stock shelves. I have never been offered assistance to my vehicle with my purchases ( approx 100 lbs of product)

John Stark

Only place I get my cat food and supplies from, the staff are very friendly and knowledgeable. The store is always in stock and clean

Michael Dobbyn

David Hyatt

We really like shopping at this Pet Valu and the dog wash station is terrific! Manpreet is a terrific clerk - fun, friendly and always goes the extra mile for great customer service, especially helpful during the pandemic lockdown. Thanks Manpreet; see ya' when you guys re-open. Dave & Lisa

Susan Glasgow

Blake Brown

The cashier I had was the most bubbly happiest girl in the universe!

Lisa McPherson

Pet Valu is great and this location has a great selection of grain free, raw food, and products made in Canada. I'll never go to another pet store in any city other than a Pet Valu.

Desiree Justine

Matt Laird

I think another reviewer was speaking with an animal rescue representative and not an associate from the store as the associates don't move animals or product between stores. Animal care is very important at Pet Valu. Pet Valu Brockville is privately owned and operated. Paulmacs in Brockville is corporately run by a manager and staff and is not connected to Pet Valu Brockville.

A A

Walked in the store with my daughter, for a "tour". Stated that I was just looking to the clerk. Then I remembered that I needed something while I was there, which at that point the staff were unfortunately absent.. ????

Brad Barylski

Great, friendly, helpful service. Definitely recommend.

Andy McPherson

Eric Dunham

Corinne Morris

Devils Donut

Karen Reid

Excellent

Alex Quiring

Craig Bock

Knowledgeable

NBA NBA

Very helpful staff

David Stralak

A clean and tidy place

Chris Vogt

Always great service. Have fantastic knowledge and lots of stock to choose from.

Diana Wilson

Amazing customer service. Did not get the name of the lady but she was super helpful.

Charmaine Rodrigues

Very helpful and friendly staff.

Lee C

Nice clear store. Prices may be a bit high

Tiffany Jones

After being a regular customer for years, I will never shop at Pet Valu (Brockville) ever again. Yesterday, my spouse, myself and my three-year-old went into the store around 530 PM looking for a cat condo. When we walked in, they had a bunch of cats in the cages so of course my little girl went right over to them. There was another customer in the store, also with her little girl and they had the cage door completely open, petting the cats but when my little one put her fingers near the cage to try and get the kittens attention, this tall woman with glasses and brown hair hollered over to us and said "you can't touch the cats, it can make them sick" .. well, if that's the case; totally understandable but I found it VERY odd how she didn't say a single word to the other customer who had the cages open and was petting the cats. We did a loop around the store and decided to leave and it was the same thing when we were about to exit, but this time, this woman was standing WITH the customer while letting her and her daughter pet all of the cats ???? This woman was just ignorant, unprofessional and obviously has customers she favors. Safe to say, I will stick to Paulmacs after my experience here ????

Michael Nielsen

Susan Simpson

Very helpful in finding a food my dog would actually eat. Even gave us samples to try

David Brisson

Pleasant customer service

William Howell

Friendly staff

Myles Griffith

Can I buy a pet bunny there

Colleen

This is a store that is supposed to be open from 9 AM to 9 PM., but it seems quite acceptable that staff arrive after 9am, and proceeded to lock the door on customers so they can take another five minutes to set up their till! On top of the fact that there was not even an apology for opening late, the staff did not speak nor acknowledge me. They did seem quite happy to take my money without even a good morning, sorry to take up your time, or a thank you!! Staff maybe knowledgeable, but the service is far from good!

BInstructor TR

Jill Chemerika

The pet wash is amazing for $10!!! They provide raised tubs, variety of soap, towels.. blow drier!

Nicole Lewis

kassidy ubdegrove

Great layout easy to find what you're looking for and the staff were very nice and helpful

Darrell Smith

Sheelagh Phillips

Great place for pet supplies

Lesley Read

Alanna Lynn

Great selection. Good staff.

Jill Szabo

Christina Fowler

Great Service

Don Maclellan

Great dog wash available, great price.

Shawn Cox

Nice place

Grazyna Furmanek

Very courteous staff and one of the few places that has my dog food.

Taylor Connell

Dillon Sutherland

joanne ferec

This is by far the best place to go for all your pets needs. I highly recommend it.

Karley Hoyland

My favourite pet store. The friendliest of staff, with knowledge. They are always so helpful when they have an extra hand to help me to my car.

Shelby Yates

Rick Ashby

Cristin Stewart

Awesome customer service! And they are willing to order the things I need for my animals!

Peter Pueschel

Friendly staff

Jared Dinsdale

Great place

Heather Carroll

Friendly and helpful staff!!

Karin Mann

The best! Akways so accommodating! Great stock! Thank you!

Eric Hounam

Took my dog there for a wash NO Towels & the BLOWER did not work.The sad thing was changed same amount.

Lee Keybum

Good stock. Nice staff. Cute lil pups and cats running around.

Lacey

Always a great experience when I come into this store. The staff are always welcoming, knowledgeable and approachable. Whether I am shopping for pet products or taking my rabbit in to get her nails trimmed the staff are always professional. You can tell these staff members have compassion for all walks of life.

Tick Roo

very friendly service and staff

Wes Parker

kassandrajoesaphine smith

Xi Zhang

I went there at July 11th, at about 12. The female assistant is kindly behaving very wired. She kept asking me what I want. She was still following at me even I told her I can get the thing i want by myself. She told me it is because of the virus, so there is only 6 people can stay in the store. I can understand that and I feel she wanted me to get out quickly. However, there is only 4 people in the store at that moment, and we all kept 2 meters distance. She also didn't follow at other people and being annoying to them, she was just following at me and keep asking question. Then, there was another customer come in. She told him to stay beside the door so she can keep only 6 people walk in the store. I didn't want to interrupt other people so I left. I stayed in the store less than 5 mins. I didn't have any time to choose what I want because of this female assistant. In addition, according to what she did, she seemed being scared about virus but she didn't put her mask on. I put my mask on at the time when I was in the store. It is the worst shopping experience I have encountered.

Janice Hill

I was disappointed with my experience with the sales clerk, at brantford on st George store. The register did not calculate my tax exemption correctly and when I tried to tell the clerk, she said the register did calculate, without checking. After, I checked with someone else, I was correct. I went back to get my refund and I had to prove that the register did not calculate correctly

Matthew Sokolowski

Jagger Vey

It was my first visit to the store, super friendly and knowledgeable staff. They didnt have the exact product I wanted so the employee helping my informed me on some substitutes, as well as taking my information so they could order the correct products for me. Great experience and will make this my new go to store.

Kelly Gregory

The staff is very helpful.

Dara Sandow

They kept the fish in tiny enclosures and cats in tiny cages, the merchandise was good.

Brenda Haines

Diana Jackson

Everything you need for your pet

Brian Mikulinski

The ladies was really helpful. Even help me take stuff to my car. They wouldn't take no for an answer. I really appreciated there help.

Jeff Woolley

jo tucker

Excellent service. Friendly staff.

Sandra Smith

If anyone is looking for a great place to shop, this is it! Not only for the products, but the people here, mainly Manni and Paige, have restored my faith in humanity. I accidentally left my wallet behind and Manni tried very hard to get it returned to me. I appreciate the honest people these young girls are. It really is great to come across great people in a world that can be so harsh! Sincerely.. Sandra Smith

Ian Blois

Only place I go to get my pet supplies, smaller selection, but that's because they focus on quality products, not a bit of everything. Best place for food and toys.

Ashley Storms

We started coming to this pet store because we moved further from our other one, and needless to say we will continue coming here not solely because of convenience, but because the help and service we receive from Manpreet has been by far the most pleasant experience we have had from shopping at a pet store. Thank you for taking care of us and keep up the awesome attitude !!

Teresa Harder

Darlyn Rookes

Danielle Barnett

Used the pet wash station for 1st time at this location. Was feeling rushed by the only person there kept asking me if I was done, shampoo was 1 bottle and more water then anything. My louis and I were there for 17 mins and don't think we will return...such a shame

Ginger Jones

Staff is very friendly and knowledgeable.

leta medicine

Good service.

Pauline Leroux

Love the selection of food and friendly helpful staff.

Dean Grywacheski

Very amazing place and amazing service. The lady there helped me find what i needed. And the prices are good.

Linda Hirst

Kevin Frankcom

Like seeing the rescue cats roaming the store

Aaron Maracle

peter meaney

Hi folks .I went to pet value today on my bike was in store. Then we all heard a massive bang .we went outside to check and a car had driven into th the wall..and mangled the back of my bike. I'm ok shakes me up a bit but the purpose of this review is that pet value were extremely kind to me got me water but my bike in store while I finished what I had to do and concern and extremely compassionate and more they have class there thanks pet value for your compassion and care thanks Peter

Brianne Hager

Great customer service i called to ensure the litter I wanted was in stock and she went to confirm they still had it in stock before my visit to the store. I’ve been back several times since then great stock and selection and fair prices

Anna Hudson

Nice pet store not part of a large chain

Marvin Landaverde

They are very friendly people

Dronesational by Monique Byrne

I had never been in Pet Valu in Brockville before. I have to say the gentleman working there was a huge help to me, so friendly and knowledgeable. I live an hour away, but I'll definitely make the drive back to go to this store. The customer service alone is worth it.

Wieslaw Beben

Kody Baum

Great pet store for everything you need for your dog or cat. They have a great selection of healthy food for my dog. Staff very friendly and have great dog grooming service in house.

Kathryn Lapointe

Nicole Colley

Shawn Kirkey

Ashley B

Nail trim foe my anxious pup and they were super patient with him and got the job done!

Scott Hodder

Erin Larocque

Friendly staff who are always willing to help you find what you're looking for! Shopping here is always a joy ☀️

J. C.

Ann MacLaughlan

Super helpful staff! Thank you!

Rob Honit

Dirty pet store needs cleaning

Zoltan Toth

Very helpful.

Justin Constable

Rhea Turner

Tiffany Christina

Business Hours of Pet Valu in Brandon

SUNDAY
10AM TO 6PM
MONDAY
9AM TO 9PM
TUESDAY
9AM TO 9PM
WEDNESDAY
9AM TO 9PM
THURSDAY
9AM TO 9PM
FRIDAY
9AM TO 9PM
SATURDAY
9AM TO 9PM

PHONE & WEBPAGE

Pet Valu en Brandon
View Phone Number
View WebPage

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