We've got the feddbacks of real people who have information of the products of Popeye's Louisiana Kitchen (Fish Shop) in Belleville (Canada).
Nowadays this business gets a score of 3.6 stars over 5 and that rating is based on 127 reviews.
As you can see its rating is really high, and it is founded on a very large number of feddbacks, so we can be quite sure that the assessment is quite credible. If many people have bothered to leave their feddback when they are pleased with the business, it works.
You know that we don't usually bother to give opinions when these are correct and we usually do it only if we have had a problem or issue...
This Fish Shop is included in the category of Fast food restaurant.
The last time I went here, I asked for the Thursday special. 3 peices for $4.99 or something, the girl at the till was very impatient. She didn't look like she wanted to be there, she had another girl helping her, and everytime she tried to show her how to do it she rolled her eyes and kept on sighing as if she didn't want to learn how to deal with customers. She had hickies on her neck, and so did the assistant Manager. Don't know if it was related or not, I won't be coming back, so disquisting! They need to higher more professional people of train them better IMO
Dinner
Went through the drive through, ordered family meal and when I got home there was no fries! So I drove bad to the store and got the fries. There was enough fries in there for 2 people and were a family of 6.
Awesome food!!!
Great chicken would recognize to anyone
Popeyes chicken! pops eyes, chicken thighs. Gravy like a thick chicken soup for my soul. My favorite chicken place. If you agree, text me maybe!?
Meal type
Bought lunch and the chicken is spoiled. Also they are very slow.
Loved the chicken!! The detour was worth it!! Definitely coming back..
Great place!
I was try ing to place a order over the phone.yous don't answer your phone.yous don't know how to run a bussiness.
The best seafood ever!!
Great chicken
Only reason for a 4 is their sides need to be expanded to fit the famy meal idea
Meal type
It just opened in Chatham and it was super busy. The staff did fantastic at organizing and serving the demand. It's clear to me this is being well managed. Very well done! Oh, the food was tasty too :)
Sign said due to current situations wait times may be longer. When we got there in drive through 1 lady ahead of us and nobody was inside. Waited 15 minutes just to order. Had to repeat our order of a 3 piece meal 3 times. This isn’t the first time the service is horrible. Wait times are so long. If this wasn’t for my mom I would not have stayed and waited for it. The only thing good here is the biscuits. Maybe start by improving your customer service.
They had a incorrectly cooked meal as requested delivered by skip the dishes and tried to put the blame on them when they did everything correctly saying it was there fault. Never had a bad meal from Popeye's until today.
Awesome place to have fast food. Great staff. Given the rush and new staff, totally understand the small issues. This store is going to get better and better as the time goes on. Would definitely come back again and again.
No mayo, bun saturated in grease, and ONE pickle. Eww
Great chicken, friendly staff. But very slow service...
Don't have take out menu, don't have a plum sauce for dipping in case too much spice long wait
Always a good experience at Popeyes!!
The food is really good and the wait isn’t long, but every single time we go they end up forgetting something or giving us less than we ordered. they aren’t super busy so really disappointed. (ex. ordered 2 large fries got one small) we usually need to go back. When we went in and told them they gave us our order and an extra Apple pie, so great customer service.
Food was alright, but they forgot the fries with our (and other customers) order; and the size of the tenders in our 5 piece combo was much smaller than usual. Not much sense of urgency behind the counter. Newer location so still looks nice, will definitely be back to see if it improves.
Super delicious, awesome will be back
Very slow. Plus they are out of bread so no sandwiches. Can't get orders right so making people wait longer
Worst service ever. I place and order for over $100 and they say they cant fill my order cause they dont have the inventory over the holidays... so your telling me that a fried chicken restaurant doesn't have 36 prices of chicken??? Yeah that makes a whole lot of sense, sounds to me like they need new employees that actually want to work.
We were there on a very busy day. The line-up was out the door and the drive through was lined up to the road... yet, the staff was amazingly courteous and the food was great.
It was quite slow this time. I was the only one at the counter but the drive-thru was steady. Other than slow service 15-20 min's), staff was helpful & courteous! If only temperatures on the customer side of the restaurant wasn't at least 25°C! The chicken size used to be significantly larger (turkey-sized) than any other chain's just a brief few years, but as KFC's pigeon-sized pieces slowly returned to normal chicken-sized, Popeyes' has shrunk to chicken-sized!
Love Popeyes but have had nothing but greasy chicken from this location. They haven't even got an order right for me yet.
Nice tender moist chicken that's not greasy is a nice change. I thought there would be more heat. Louisiana Cajun spicy seems to be pretty subtle and I'm not a super spicy eater. They do miss things when you order though... like your side dishes.
Very neat and accessible spot. They provide large meals and for reasonable prices. I loved the menu very much and the staff were super personal and chatty. I recommend this place.
Really enjoyed both the crispy chicken and the Cajun fries. Service was fast and very friendly. We’ll definitely return.
Great chicken, fresh, not bland
The service was polite, the food was good, it could have been hotter. The wait time in the drive through was completely unacceptable. More than 24 minutes waiting and it wasn't busy, 14 minutes alone parked at the front door waiting for food. Wendy's drive through 6 minutes last visit. Most likely won't return.
Super friendly staff, good food, good prices
Amazing popcorn shrimp and butterfly shrimp!
Love it the xhicken just rite
The best in town
If Popeyes had the KFC flavoring of the chicken then I'm sorry but it'd be game over for KFC
Best chicken ever. Keep up the good work
I'm a fan! I've only had it a few times but good everytime
Good food
Food was awesomely good only got the mild chicken and was spicy enough for me lol
Let a guy walk around in the store from outside without a mask on as I was waiting for my take out. I guess Popeyes doesn't realize we are in a pandemic? I also asked for a extra dipping sauce and they wanted to charge .75 when I just spent $30
I love Popeyes Louisiana chicken. I live spicy food and when you order Cajun, you know it. There is a wide range of delicious sides to choose from and even have a great selection for the kiddos. Friendly staff and always greeted with a smile. Popeyes staff serve you with a smile and you leave feeling right at home!!
Best fried chicken... Awesome customer service... Spicy chicken burger is must try.. ????
Worst service in town. It like you killed their mom when you order food. Really really really bad service.
I like the cajun fries and the daily deal is pretty good value. The spicy chicken isn't very hot, but has a good flavor.
I walked past it
Popeye's chicken is the best!! Accommodating staff plus a scrumptious meal equals a happy and satisfied tummy ????
Had to wait 25 mins to get food, was told "the fryers aren't working properly" finally get my food. I asked how the fryers were now. Then was told there was no issue with them. Everything smells and tastes like fish ????
Awesome chicken sandwich.
Enjoyed their chicken sandwich
Good chicken and great service
Great a usual
Terrible service ( considering they stand behind counter talking in different languages as they keep glancing at you while you wait for your order. The n they are so busy talking to each other they don't give you half your food!
New place, so theyre a bit slow, but great food!
Halal fried chicken which tastes similar to KFC
Excellent food but service is a bit slow for in store ordering.
GOOD VALUE FOR MY MONEY ...FOOD WAS HOT AND GENEROUS PORTIONS
Always delicious
It's very good and tastes great. What sets this Popeyes apart is that their staff are super friendly! If there is ever a problem, they are quick to solve it and are very helpful.
Amazing
The new chicken tenders are amazing so is the spicy chicken sandwich
Went in waited 10 minutes no one served me. Went through drive through couldn't understand the person. Went back in waited 10 minutes again to be served paid extra for white meat only got one piece.
Never going back, menu is too restrictive.
It is what it is, the best chicken in town!
Excellent service and great food
Another fast food place has no atmosphere
Best chicken but expensive...750 for a chicken sandwich is too much
Awesome food
Stopped at Popeyes in Belleville yesterday, to try the Classic Chicken sandwich because of the TV advertising and was pleasantly surprised as to how juicy and tasty it was. I tried their Louisiana Hot Sauce on it and it was a great bit of additional flavour.
Small chicken sandwich. Wasn't crispy but very juicy. Tasted ok but not as good as I have had.
Chicken is definitely not fresh, stop saying it is. Dirty floors also and your employees dont look happy working there.
Very glad they finally opened a Popeyes in Chatham!
disgusting stringy chicken , not recommended to eat here, place is dirty
Super love it! Popeyes is one of our favorite place to go so wherever we go, my husband and I will try to look for Popeyes...and this branch didnt disappoint us!the staff are great and very friendly. The food especially the chicken and fries and mashed potato are excellent! perfectly cooked and prepared! We will definitely come back and highly recommend this branch!
This location is verrry slow.. Even for a Popeye's.
Omg the butterfly shrimp ???? to die for. The chicken tenders.. yummmmm
Their food is amazing always hot and the staff is friendly. Love their spicy chicken sandwich
Excellent
I love Popeyes. Had it before, but now I realize, it's great. Nuggets are nothing compared to McDonald's or KFC nuggets. Popeyes are the best, and let's not forget the Cajun fries and gravy!!
Delicious food and great service.
Great place to eat for people who eat halal foods.
Good food for a fast food chain!
When its good it's really good but I've gotten underdone chicken during the lunch hours quite frequently
All desi girls works there are bomb.... amazing service desi style love it in chatham... Food is same as always oily and greasy but what can we do popeyes is all about unhealthy food...
Taste okay, found the chicken kinda dry.
I'm just not one happy customer. After everything was done and said. Went through drive through and paid for a 5pce chicken tender. The lady told me to park in front. After about 5 min the Guy ahead me got his order after 10 min of waitin, I went inside. They didn't even have my order ready. Asked for a 5piece chicken tender and mac salad and a pop. After waiting another 10 min to get it ready, I left. I get in my car and I have 4 piece chicken. I didnt even get to eat cause I had to go back to work. Just disappointed in the service and how long it took
They obviously have no clue how to pick up the phone my friends and I called so we got place an order and no answer. This is absolutely ridiculous do not say you can do delivery if you won’t pick up your phone!
Service
Was very impressed. Great service and very friendly staff. Food was amazing!!
Slowest drive-threw ever left after waiting for 25 minutes in the same spot
Very good
Short wait for our meal but worth it as it was nice & hot! Chicken was yummy but the biscuit was horrible.
Been 4 times, 1st time great, 2nd food was cold, 3rd good. Tonight, January 31st, 2020 6pm, waited 15 minutes for spicey chicken and 5 more for fries. Food was hot but no salt or flavour, 3 of 4 pcs of chicken were like old shoe leather. Very disappointed.
Chicken is good but the customer service is not the greatest and it’s extremely slow. They forgot part of our order, when we came back we were handed the forgotten order quickly with no apology, incentive etc.
Meal type
Non greasy chicken and the best seasoned fries. Try the poutine!!!!
Everything is spicy, including the soda.
Very pushing at the drive-thru.. justc et people talk and when they are done they will say that's all or if there is a long pause then ask if you want anything else.. not immediately after you say something.. despite all that the chicken sandwich on that bun with a pickle was awesome..
Very old chicken, too oily, tastes like a old chicken, smells bad. Stay away from this Popeyes!
It took us a while to give Popeye's a go as we're on the opposite end of town and the hour long lineups when they opened kept us away with 3 small children. Well we've been missing out all this time. Chicken is outstanding. Spicy, crispy, hardly a drop of grease and with the family meal on for $30, we're getting 10 X better food for only a few more bucks than the other chain in town that goes by 3 letters for a name. We are Popeyes converts and its awesome that despite being open for a while now the quality is still sky high! Keep it up!
Horrible. Slowest service ever and nothing fresh about any of the food.
Pretty good, not sure if it's worth the extra price as it's a little pricey but otherwise good.
I woke up one day craving some crispy chicken. Consequently, I went on google and looked up what establishments near me could provide me with this product. Upon revision of my options I decided (regrettably) to go to my local Popeyes. I arrived at the location was immediately greeted by a lot of brownies. "Don't know what's up with that." They also say the chicken is "halal" Like what on Gods green earth is that Shakira law? Truthfully suggesting and hopefully near future this God forsaken Popeyes will perish. #Chickfillafolife
The food is always hot and fresh! Best chicken around. Chicken pieces are large and fries are excellent. Also like the idea of mashed potatoes as a side. The staff is always courteous and helpful. I must say however that their drive thru sucks. I have waited as long as 10 minutes at the speaker before my order is taken, and 10 more minutes in line, and then told I would have to wait because they do not have white meat ready. Wait another 15 min. I don't use their drive thru anymore. Faster to go inside. 1 person in drive thru on a Friday supper is insufficient! If you are going to order all white meat, be prepared to wait! Suggest that they take a good look at their bin levels and staffing levels to avoid such problems. If the speed of service wasn't so bad, I would have given it 5 stars.
Slow service they look like they don't know what they are doing half the time
Orders have been wrong in someway every single time. Chicken is over cooked on the outside and undercooked internally. Have gotten entire family sick twice. So no doubt that it's the popeyes. Never eating there again, do not recommend.
Awesome place to eat Food is good Staff polite and friendly Store is very clean and spotless
Food was good sides were much better than last time.
I liked your food alot but will never come to your store again as you allow people to enter with out masks on and once they were served allowed them to wait inside to be picked up if I have to wear a mask as the sign on your doors says so should everyone else
Spicy chicken is good
Excellent customer service with fresh and delicious food, i highly recommend and love to go again.
The chicken sandwich is addictive. They are as good as you've heard
Chicken was old and hard like a rock
I got my chicken today, sad to say i’m not satisfied my chicken is not fresh. I ordered spicy but i got mild. I’m so disappointed
Love it
Well when I was there it had wonderful customer service no matter how long the line was it was awesome experience and the food is very good like compared to KFC the chicken was the best thing I have ever eaten so that is why I give this a 5 star
great food, would have been better if my order was complete
Way better than KFC imo. Chicken tastes cleaner.
Great chicken, big fan of the spicy stuff and glad they have the option to do so! Friendly staff!
Loves spicy chicken mmm
Order was wrong, asked for cajun mashed potatoes and got fries anyway, asked for different sauces and did not get what I asked for, the fries were soggy limp and partially cooked. The only thing they got right? No ice in my drink. Thisbis the third time eating here, third let down. Prior experiences at the Kingston location and many Toronto locations and ALWAYS 5/5... what gives?
Delicious! Friendly staff!
Great. Food.
Biscuits are the best!
Quick service great food
Incredible food and service ...extremely tasty and not near the Grease as other fast food Restaurants
Very good
Nothing but very greasy fried foods. Tasted Gross!!! Don't waste your$$ here.
Dine in
Been here a 2 or 3 times. Enjoy the food but the place is ALWAYS dirty with overflowing garbage cans. It's too bad because the staff are nice and friendly but I doubt I will be back.
The chicken was done just RIGHT
delish
Extremely slow service. Food is pretty good, but expensive for the amount you get.
Long wait time, dry sandwish, horrible mac&cheese
It seems that the pieces are cut into smaller pieces to save inventory. Food tastes like three days old.
Good food
Visited this Popeyes to pick up an order yesterday . Very courteous staff, had my order ready for me when I arrived. Enjoyable food, good price and kind service. Love to see some inclusive halal food spots. Highly recommended.
Very poor customer service and they do not tell the truth
When I purchase a 12 piece bucket of chicken there should be some pieces of white meat If I would have known there wouldn't be at least 4 pieces I would of went to KFC there was only coleslaw for the sides nothing like whats posted in there menu which was good as were the biscuits I love the Saskatoon store but will not return here extremely disappointed would appreciate a refund
We've tried this outlet three times, and unfortunately it doesn't pass muster. Never hot, whether take-out or eat-in, and not as tasty as other Popeyes we've eaten at. Not sure what's up here but we won't go back.
The chicken sandwich is amazing. Tbe biscuits are great but only when fresh!
Good food. Alot of empty space making seating limited
I ordered 5 pieces spicy chicken wings and 5 pieces tenders today for take out. The chicken wings are stinks. It must be stored in a wrong way. You cannot sell such thing to your loyal customers! That will ruin your business!!
I would avoid ordering deluxe chickens sandwich. I have had some pretty suspect lettuce and tomatoes on those bad boys
Good food. Clean/stylish interior.
Great food..
Best fried crispy chicken
The chicken sucked as per usual but the potatoes are deadly
Great food
Always good when you want some spicy, deep fried food, great sides
The best Popeyes I have had in Canada so far. Moved from Scarborough in Toronto to Chatham and the quality customer service and food at Popeyes in Chatham is night and day compared to Scarborough. Keep up the greatness my Chatham peeps
Great chicken, never wait long, best combos and platters. Love everything on the menu.
Food was good and restaurant was clean n service was friendly
Good,clean and friendly
The absolute slowest drive thru I've ever experienced. I could have learned a third language in that time.
Food is good and priced good but was a little dissapointing that a platter of popcorn shrimp is only about 25 pieces of little tiny pop corn shrimp is it just me or does that not seem like far from a platter ? Lol it didn't even cover the bottom of the little box when spread out
Pulled into drive thru around 9pm, left drive thru at 9:27pm. Not because of a line. I was the only one there. Because she took my order, in between talking with the other workers. They didn’t have the side I wanted, not a huge deal, I ordered fries instead. Asked for an extra biscuit. Pulled up to the window, paid for my order, and was THEN told it would be a 14min wait for chicken. Ok… would have been nice to know prior to paying but I’ll wait. I waited. I waited 14 minutes, still no meal. I waited until 9:27 for my meal. A 3pc platter with fries and Mac n cheese, and an extra biscuit. I received no fries. I got a side of gravy and Mac n cheese. I got no extra biscuit. And I am frankly beyond annoyed with the service provided this evening by your employees.
Loved the crunchy coating
The new style chicken sandwich is pretty awesome.
Good.
It's not bad, I mean, it's a Popeye's I've never had bad Popeye's from location, never gotten anything cold, never gotten the wrong order.
Popeyes has been nasty so many times I don't even try to get a good experience anymore. Edit: tried it again, now it gets 0 stars ????
Has improved a lot from before. Good work
Best chicken ever, prices are great. The coating on the chicken is nice and crispy. Will definitely go to Popeyes again. Long line but totally worth the wait.
Chicken is soooo crispy! Compared to other chicken, Popeyes has bigger parts. ????????
Long lines, long wait times and no chicken and 5:30 pm
The staff was friendly. The order was correct and cooked right. I just wish the side's that come in bowls where a bit larger. The Mac and cheese is great, I just wanted more.????
Lou z ana fast!
Servers and manager very helpful!
This was my first time here. I ordered the chicken sandwich with Cajun fries combo. Apparently they have no fountain drinks so they charge you an extra dollar more for a bottle drink that's smaller than what you'd normally get. The bag the food came in was almost see-through due to the grease content. I've been to Popeye's in other cities and none of them were even close to that greasy. It's like they took the fries straight from the fryer and put them into your bag without shaking of the excess grease. Sub-par experience from one of my fave brands.
The food is so good, and the price is awesome!
Went here over an hour before closing, they wouldn't cook tenders, popcorn chicken, or anything for that matter for a friend that can only eat boneless chicken. Explained our situation and was told they were not going to cook. Would only serve what they already had sitting. (Lord knows how long its been there, then it sitting for the hour longer). Would hope to see a little more professionalism displayed if I ever do return.
Excellent chicken and good value
Chicken tenders were good, dont understand the mild aspet. Went through the drive thru, ordered 2 dinners, went through got handed one and I said I ordered two...she said no just one...I said I just paid you $28.00 and change...there best be another dinner put in there....lol She was pleasant and cute. Got us fixed right up.
Good food, the sauces in particular are really good! Staff is nice and very patient
Best fried chicken, from a chain restaurant. If you haven't tried it. Your missing out
Great chicken! Pretty good service, usually takes longer than expected but worth the wait!
Bought a family meal and many extras on the grand opening day. we were short a large piece of chicken out of the meal and were feeding a lot of people so it mattered. We called in and they said next visit we would get a free piece of chicken. OK great. So next visit this last weekend we presented the bill and asked for the free piece of chicken as well as were also going to use the 2 for 1 chicken sandwich and side coupon we got in the mail. They did not honor the coupon and said it was for the grand opening day only. We didn't want to argue more and just ended up sharing one chicken sandwich since we were there already to see what it was like. Well It was dry bread, not what we expected/not very good. plus took forever to get the order. The piece of chicken was the smallest wing piece they could possibly give us when the meal before we were shorted was a large piece. Very upset with there customer relations, also cheeping out and dealing with problems. Upset they didn't honor there coupon that expired the 30th of November. Wont be going back ever. There is a reason why KFC has been around so long.
Food is ok. The coleslaw had definitely not been made that day. Biscuits are awesome but everything else is just ok.
Was a bit of a wait..... worth it. Juicy chicken. Try the poutine, its kind of hidden but actually really great.
Happy to find Halal food near 401. Clean place and friendly staff. Unfortunately due to Covid, washrooms are closed and it is takeout only.
Spicy chicken with lots of sides a nice treat
LOVE it! :) favourite place to eat
When this location first opened it was fantastic! I fell in love. But, sad to say its gone downhill since. Often out of spicy chicken, fries portions are half what they used to be, and some days chicken tastes like it sat all day under the heat lamp...its not fresh by any means. This is an all-to-common pattern of new restaurant in PA.
Staff is overall very friendly. Order was done pretty quick...however some of the "Nugget" pieces I got for my Son had a few substantial pink areas in them, although I do understand it's the risk you take on fast-fry Chicken. Food was great otherwise, and tasted awesome, as per usual!
My guilty pleasure. Love the chicken and biscuits
Good food, expensive for the portion size. The interior and parking lot are very poorly designed. One choke point for the entrance, exit and drive through making it conjested. The entrance leads into the centre of the building rather than off to the side making it clustered with people between the counter, tables and door.
Best chicken in GP!
After enjoying popeyes for several months after opening, the service quality has decreased dramatically. In the fall we placed a large order in which we had several items missing, and later found long black hairs in our chicken. We contacted customer service who relayed our info to the local managers with promise of vouchers to replace missing items and apologies for the hair. 5 month and multiple emails later, we still have not received any vouchers or have heard from local management.
Best Chicken place in Belleville by far
Love the food. Spicy is the way to go. If you haven't had the taters and Cajun gravy, you're missing out.
Meal type
It ok
Small shrimp cover in excessive crispy batter. More work eating then nourishing. Great meal for losing weight. Chew chew bite chew swallow slowly wash down with lots of liquid.
" Olive it!!! ❤❤❤ "
This place is awesome. I spoke with manager and hoped he might hire me lol! But regardless it's great here
Great tasting chicken tenders cooked to perfection. Fast food counter service. Downside is that they only serve chicken, shrimp and fish.
Good food, not greasy like KFC
The only reason I'm giving two stars is I've had good experiences here in the past. This time however, we waiting in the drive thru for 10+ minutes just to have rude service, half an order, no fork and food that was meh at best.
No food ready
Food was good, lots in an order.
Dry chicken, mostly coating. What a waste of money.
I went here today for the first time and will be the last! I didn't mind waiting in drive thru for 20+ minutes but drive 5 minutes directly home and had to put everything in oven as it was all pretty much cold! Fries were limp and yechy! Chicken looked like it had been reheated! This is awful for the price they want!
Have been waiting 4 months for an email back regarding allergy information. The store manager says its online and online says it's in store. :(
John is an absolute icon! They didn’t have spicy, and were out of fries. Which are literally the only things I like from this place. BUT he came in clutch with making up for it by providing great customer service. He charged for a combo but gave me two sides and a large pop in addition to my chicken. Legend.
Very friendly staff. Food was decently quick to come out considering the size of the order. Wish we had a Popeyes even closer!
I'm obsessed with the flavour and crispiness of their batter. The cajun chicken sandwich is fantastic, the spicy chicken strips are my favourite (not too spicy, imo) and the popcorn shrimp are delicious. The fries have great seasoning and the rice and beans are pretty good but I have to add some kick to them otherwise they're too bland. I would have ranked Popeye's a 5☆ but they are very inconsistent in how they serve platter sides to go. Also if the chicken strips have been sitting for too long they are difficult to bite through even though they're still tasty.
Their food is soooo yummy! It is definitely worth checking them out.
Chicken was delicious. My problem is that the sides are way to small they could make the side orders a bit bigger.
Mm those spicy tenders with buttery ranch ???? They used to fill your box with fries when they opened, now they only put a tiny bag :( boo
If I could rate higher I would. Awesome and loving staff.
Came here 20x... BUT the 20th time will be my last at this location! The cook must have been hungover.. he TRIPLED SALTED the NUGGETS... unchewable.. i threw it out after 2 bites and got food else where. I was devasted. When i say he over salted ..that is an understatement.... he makes macdonalds fries taste SALT FREE ...that is how badly he messed up my last order.
Fast, friendly and very comfortable environment to enjoy our lunch in. First time ever having Popeye’s and I will never see popcorn shrimp and fish the same way again. The cashier was so helpful with our order as we’ve never been here before. The restaurant was clean and had a comfortable atmosphere, very enjoyable. 10/10
Love this place
Between Popeye's and skip the dishes, very unprofessional and bad service. Ordered through skip the dishes and the order was cancelled, called Popeye's and they said skip cancelled. Contacted skip, they said Popeye's became unreachable. Contacted Popeye's, screened my call, called again, they hung up, called again to speak with a manager, very rude and argumentative.
Bad service
Excellent service and friendly
Greasy
Great little restaurant and good chicken. If you haven't tried Popeyes, whaddya y'all waitin fur!?
I went on the Saturday of the opening week drive thru was closed so went inside VERY busy but an effective and calm ordering and pickup situation was in place I was very impressed given how busy it was. Staff were friendly and seemed to be managing well in a stressful situation ! Ordered the shrimp , it was excellent
The girl behind the counter screwed up my skip order and I had to drive there to get it myself. They knew I was coming to fix their screw up and I still waited 10 minutes for my food.
Great food. I liked the bun on my sandwiches it wasnt like all the other places. Guy guy at the counter was very friendly and since im new here he didnt mind that it took a bit to deside what i wanted and answered all my questions with a smile. He was awesome at his job and after done taking my order and it died down he was still very professional
Tasty
Amazing chicken make sure to go with spicy not mild spicy is less greasy and a really nice taste not to spicy but just right the mild has a whole different taste and more greasy but over all amazing go there ever Friday
Service
Love it
Spent 40 minutes in drive thru today only to get to the window and be told that it will be an additional 8 minutes for my chicken order... what did I order? A 3-piece chicken combo and a butterfly shrimp combo! UNBELIEVABLE! So total time to get 2 combos, 52 minutes... idling (because I was traveling with kids and pet). At least offer an exit strategy from the drive thru if people decide they are done waiting. Popeyes for dinner? No thanks!
Not happy having to wait 10 minutes for chicken in the heat
Great food good portions for the best price ever
Fast fresh and tasty. Staff friendly. Love that spicy chicken sandwich!!
The food very good. We didn't wait long even though they had a lot of orders. As they are new I understand that there are some things to improve. It's great that we have another option to eat here in Grande Prairie.
Love the food but the customer service needs work
I don't usually eat chicken anymore but we wanted to try something different. Very hot, not greasy at all and tasty
Chicken looked dark. Everthing tasted bitter like the oil was burnt and old.
The best fast food chicken in the area in my opinion (compared to two other big chains). Drive-thru is not the fastest. If you're anywhere near lunch/dinner, expect to wait.
Chicken is good but I found it a bit spicy for my taste, it was a nice change from KFC.
Unlike some of the other Popeyes you hear about with their chicken sandwich being a bit raw...I have had many sandwiches there and they have all been cooked to perfection! I will continue to buy from the Chatham location.
Very Good CHICKEN!!!
Nice staff
Bad customer service, forgot straws and fries were not even in the fries bag, it was dumped all over and food is not worth it.. was my first and last experience
5 piece chicken tenders
Great and fast service. Thank you
So this evening My son and I were going to order for the second time from this place between 748-7:59 pm, at the cash window I was about to pay and realized only one of my orders was there and when I asked for the other the young woman at the cash informed me I only ordered one order. I actually ordered two but to be fair I can accept a misunderstanding or miss communication via the drive through com however to get attitude and refusal of the second order with a HUNGREY KID in the car I said no thank you and drove away. This is unfortunate because we really enjoy the food and our first trip there. based on this we and many others will not be returning and with employees like that it is an easy pass, miss communications miss understandings I can accept without any complaints but to get attitude like it was my fault and refusal of the other order.... no thanks
Always love the food... But have had a few customer service issues.
Great chicken. Staff at drive through was very friendly.
Always good
the voodoo chicken strips were great.
Bit expensive. Chicken tastes good but is very greasy.
Cheeze ritz
Micheal...Thankyou for being not only awesome, but proffessional....too..you can tell that you enjoy what you do and care about your customers. ???? Keep being you. The world needs more of you.
Quick and good customer service
Been here before. It is good and relitively fast. Will be back.
Awesome. Tons of chicken!! So good!! I got the chicken sandwich. It was amazing. Wife got he 3 piece tenders. And they were huge!! So worth the prices
My better half enjoyed immensely but I had been sick and found it too spicy. I will try again when I'm well and have a better sense of taste
Freaking awesome nuggets
Fresh, hot & fast.
Thanks again my friend make
Soooo good
It's like KFC and I don't like it or this place.
That chicken Sammamish is to die for!
Love the food but bad and slow service
Crispy yummy food friendliest service I've ever seen
If you haven’t tried their chicken, well you should. Its crispy and always freshly cooked. At least with what we have experienced so far. They used to have long line when they first opened, but its not that bad anymore. Order inside as its faster.
Great chicken
Food was ok. I asked for a 3 piece and received a 2 piece. That wasn’t so bad but the customer service experience was horrendous. I work nearby and my coworkers have said the same thing. I had to ask for ketchup and utensils from the person in the drive through and they rolled their eyes at me as if it was very inconvenient for them.
Great service. Chicken a little too greasy.
Very busy gothru, nice quality and fresh food all the time must try variety of options available
Great customer service,fast and efficient.
Fast service, friendly staff
Best fried chicken in town. Way better than KFC or Marybrowns.
Food is always good. Customer service is really bad though. Sat at the drive through window for 10minutes before it even opened. Dinning inside, the staff are clearly seen standing up front texting on their phones for more than a few seconds; Even when customers are at the counter. The kids are young, but managment should be monitoring better.
Took a while, but well worth the wait. Quality chicken. Expected a line anyways, since their opening was packed to the door.
Went through Skip The Dishes app last night and ordered supper for our family and a couple visiting. Was a great day so we were eating by the pool, no one wanted to cook. Order came and many of the sides and fries were missing from the order. Seeing that the kids eat basically the sides (mac and cheese) it was less than ideal. We call the restaurant 7 times and all we got was a message saying their mailbox was not set up. So I eventually ended up going in and cooking supper anyway. Not going to order from a restaurant that has no number that I can follow up on...or that cant get an order right which is literally written out for them. My guess is that the delivery guy probably forgot a bag of food, but with no one to call, no quick fix was available.
Was told they needed 15 min to cook more chicken and they asked us to pull ahead. After waiting patiently for 45 min, finally went in to see what was up with our food. They were running around like crazy and basically ignored my wife. When she finally got someone's attention, they brushed her off, turned to each other and spoke something other than English. When she demanded our food or a refund, they very rudely told her she already got her food, they give it to her in the red car. We were driving a white car! After she once again demanded our food or a refund, they finally gave us our food! Needless to say, we won't be going to Popeye's ever again.
Chicken is good, Belleville has very limited seating. Didn't make place big enough, but wait time is faster than KFC!????
Decent food, expensive, downgraded for no delivery service.
Good food. Drive thru takes a while, especially during pandemic, but worth it.
My expectations were a little high for this place, the first thing I tried was the deep fried shrimp and was disapointed, too much breading, but I usually get deep fried shrimp from Captain Georges and it is pretty hard to top thier shrimp. I did recently discover they have a good chicken sandwich, similar to the Mary Browns chicken sandwitch from the '80s
The chicken was great. Poor customer service.
Great sides here
Well we went threw the drive thru. First time eating here. We had to go out front and wait for our food. But first we had to navigate around the front parking lot of Panera breat to get back to the front of the store. Then after a fair wait we get our food. We live 15 mins north of Belleville. I'm not well right now. Have health issues. I cant cook as I have no strength to stand up. Get home and we have no fries and no biscuits. They wont answer the phone. I'm so upset and disappointed. As soon as Iam able to Iam going into that store and have them compensate me. Errors are human but I'm in no shape deal with this. Especially after having to wait. Oh...not another person in the drive thru at the time and 2 customers in the store. What was this staff doing? See you soon folks.
Excellent
Best chicken sandwich in Grande Prairie, hands down! Get 2 full wholesome chicken sandwich combos, including golden onion rings without the oil dripping off them, for under $20! You cant touch this deal!
Makes my stomach sick.
I wasn't sure I'd like Popeyes, but I was wrong! So delicious. The crispy sandwich and spicy fries with gravy are very good. My husband loves the biscuits.
First time was the last time
Great food however found from it lacking for selection for someone that likes a more mild flavor when it comes to spices.
Chicken was awesome, butterfly shrimp was too, with how busy it was people were complaining.... The place just opened cut them some slack! I told the cashier she was doing a great job, I think she needed that, everyone looked frazzled back there but the food was amazing and quick! Great job!
Staff is friendly but the quality of the food continues to be poorer and poorer. And you never know what they've run out of. Such a shame because I was SO EXCITED for Popeyes to come to Chatham. They were consistently good at first...
Good service
Oh yesssssss.... I'm Canadian & American and I be waiting for Popeye to open doors for first time .. It's 8.52 pm and I'm driving to buy my chicken haha haha
Wonderful fast service! The manager was very friendly
I am not a fan of popeyes, feel like they do not cook the chicken long enough, they have decent deals for those of you who do like it though
The best chicken sandwich
Slow as hell when you go up to the counter I could be a little quicker special when they got the stuff at the counter yeah they still take time to get you your food.
Sorry but I thought the chicken tasted like fish. Maybe I should try the fish and see if it tastes like chicken! Ordering was difficult due to the sign that was taped on the speaker. The staff was very nice. I'll keep trying different things on the menu.
Cannot order an item in drive through without making it a combo or platter. They refused to serve me because I did not want to get a side & drink. Next level customer unservice.
it's a pretty new location so maybe they're working things out still but it was ok compared to other locations.
Gross. I was excited to try Popeye's for the first time. The chicken tenders looked good...but were bland and watery when I bit into them. My onion rings were soggy and had no flavour. Almost $10 for those 2 things. I'll never go there again.
Great taste.
Food is good, process to get the food ready is painful to watch and experience... slow af
Great food
That was my first time to Popeye's. It was a bit of a wait for food but 100% worth it. I'd recommend Popeyes to anyone looking for a good meal.
Very good ????
Last night I visited Popeyes with my family. Good ambience, clean and bright restaurant but most important of all food was great. Customer service was outstanding. I am hoping to visit again soon.
I love Popeyes and I have since the first time I had it in North Carolina. 6 years ago I had Popeyes for the first time and I was blown away! Now in the States the chicken is freaking huge. I ordered a 4 piece and thought I got a 5 piece. Anyway Popeyes in Belleville is good, they are still working on getting your order right...
Super disappointed to have to leave this review. Tried contacting Popeyes but nothing was ever done. Forgotten items when ordering a meal is one thing but finding a long hair cooked into the chicken is another.....Accidents happen everywhere but not doing anything about a nad experience does not reflect well on a business. Sad to say I will likely never return because of the way this was handled. (Happened in November, contacted them immediately and nothing has happened since).
Little better than KFC
Terrible food. Never going back
good food
Food is always hot and fresh, services is good. It dose take a little extra time in the take out line but it is worth it.
Meal type
Excellent Fresh food. Great service. I would highly recommend this restaurant.
Quick and easy
Great service & friendly. 1st time going there
A bit expensive for a fast food place compared to other places close by but my daughter got a free mud cake from one of the managers so not bad
Ok.
Mmmm yummy
Quality has gone down far! Forgetting items regularly, hair in the food, food undercooked or far from fresh.. super sad to see i "use" to love popeyes.
This was my first time trying Popeyes in store restaurant in Belleville. I had the kids' chicken tenders meal with extra fries which was good. The lemonade, coleslaw & service were good too.
First time today and the place is amazing. Had their $4.99 special and I was not disappointed. Not only was the food and service great but the wife and I even left with some take home. Busy and great little place to eat.
Love eating at Popeyesbi really enjoy the chicken sandwiches however at this location I went and ordered a 12 peice meal with spicy chicken and was told we had to wait for spicy which was fine by me but than after about 12-15 mins I saw the guy mixing our box with mild peices and we got mostly wings just to clear us out in their rush time.
If you are A chicken lover I recommend this place is the best to get your chicken. Enjoy
Very accommodating service and an incredible food service.
My family loves it. Crispy chicken, yummy fries and the macaroni and cheese is awesome. Their daily specials are a good value as well.
Just what you would expect. Nothing more nothing less
Reasonable prices for the amount you get. Pleasant staff. Speedy service.
Good food and great staff
My son loves the fries here and the meals in general are good!!! Often have to wait tooooo long tho in drive thru????
Meh was ok. Sry..still enjoy KFC
Sub-par food and HORRIBLE customer service! Went in and ordered some nuggets and tenders shortly after 1:00pm. We waited over half an hour while they served the cars in the drive thru. I then went up to the counter to tell them that if our order wasn't ready for us to leave with right now that we needed a refund (we had an hour long drive and needed to be home when the kids get back from school) The cashier turned her back to me and started putting together the guy who came in and ordered after us' food. My hubby then came up to the till where I was and told them that we wanted a refund because we had to go and they turned their backs to us and VERY SLOWLY started putting our order together (it took almost 10 more minutes for them to put our ALREADY COOKED food into the boxes and hand it over the counter to us. The only one that made ANY effort to apologize for the wait was the guy that looked like a new guy (he was cleaning the tables when we came in) Because our food took so long, and we were riding a motorcycle, we didn't have time to eat until we got home, only to find that the nuggets were undercooked (one actually looked raw inside) We've never had an issue at any other Popeyes in the past, but this particular location I would avoid at all cost.
Absolutely delicious ???? had to wait awhile I'm the drive thru but the wait was definitely worth it!
2nd time and last time we have went to this restaurant since it has been open. This visit was over a week ago, but I"m just writing this review now because it still burns me........Here's my experience....Specials could not be redeemed without a coupon? Had to go online on my phone with a line up behind me, to redeem a coupon. Then, could not use another coupon (Only one coupon per visit). After giving up cause I felt bad for the people waiting behind me, I proceeded to order and pay for the chicken. Our order came to $87 and I gave the attendant a $100 bill and it was rejected because they don't accept $100 bills?.. The order was almost $100?... Brown Bills matter.. $100 bills are still legal tender in Canada last time I checked?.... and with a hologram, I don't think there are too many counter fit operations printing them?.. but if you are, don't try to cash em in to Popeye's Louisiana Kitchen.. at least not the one on Bell blvd. Left a one star cause the only thing good about the visit was the chicken was still ok... If you want to try really good chicken, bring your $100 bills to Golden Chicken in Trenton. Better prices, Better chicken, and better staff
Very nice looing place
Some dam good chicken and pies
Went there last week. Very Nice and Friendly lady took our order.Food was yummy. Loved there fries!
Popped into Popeye's for some fried chicken. This Popeye's restaurant was ok with its service and food. The rice beans were too watery and I would have preferred the rice to have been more drained of water. The spicy chicken tasted as I expected it to be. If you like my reviews, photos or videos raise your wing up high.
The worst food ever. I look my mom out for dinner. We went there tried to order several times. The 1st cashier just got up and left went for her break and didn't take our orders. The other cashier girl decided to answer the phone instead and take a personal call sounded like she was talking to her boyfriend and put everyone in line to wait 5- 10mins untill she was done chit chatting. I they they were Millenials sorry but come one guys.. these 2 girls should be canned as their service sucks. After waitng 25 minutes for food it was discussting the onion rings had gone completely cold soggy and very very small . I'd be ashamed to hand that out to any customer if I owned this location I'd clear all the evening staff **the girls** and hire better ones.. I'm sick of paying for fast food and not getting anything worth while. Because of these bad experiences I barley ever eat takeout anymore . You never get anything worth while amd your better off making something at home so you will know if it's made right and fresh... my mother to this location before and had the best experience ever but there was differnt staff when he had went so that is why we went here wanting to have another good experience but we didn't so we probly won't go back...
Love this place. Belleville employees are so kind
they dont give right amount fry if you compare to kingston
Very good chicken and fries
This store deserves all 5 stars! This place is clean. The staff is friendly! They don't fearmonger you with the m word. The manager gave us an extra, free drink when he saw that we were sharing. He also gave me an extra sauce flavour to try out. To sum it up: Kind, clean, and friendly!
Delicious chicken. The young man who took our order through drive through was a delight to converse with. Thanks for making our experience enjoyable.
Good chicken. Good prices.
NO STARS! I have never felt more disgusted ever as I have with this place. I am never giving this place a chance again.
Got 2 orders of the popcorn shrimp. Have ordered this at locations in windsor before. They are so good but both boxes contained less than half of shrimp that normally given. Rip off. Wont be back to this location.
We have had the spicy chicken sandwich once a week for the last four months. Best chicken sandwich in the city !
Love the chicken....So much better than Kentucky fried chicken
Nice Small Location, perfect size restaurant for Chatham-Kent, except it was really busy, but it will slow down in a couple weeks, trust me. Great Service will come back! :)
If you don’t mind waiting 15min for your food it’s definitely worth the wait, I’d recommend ordering supper from here and picking it up after work, but I’d definitely shy away if all you have is a 30 min lunch break or if you’re in a hurry
KFC is has been going downhill for a long time. Popeyes is where it's at!!!!
Tasty chicken... long wait...
Items take forever to be given to patrons. False information about products given to patrons (ie) must purchase wings by 2's. Unable to purchase 1, 3, 5, 7.
Chicken tenders are good. They need a display screen for the order numbers since its busy and its sometimes hard to hear what the worker is saying.
My daughter favorite restaurant ????
We placed an order after calling to ask if they deliver and being told that they do. After placing the order, we were told it would be about 40-45 minutes. At the 1h15min mark, I tried calling the restaurant to find out what was going on. I called repeatedly and the phone was never picked up - it just kept on ringing. I literally called 11 times with no answer. At the 1h30min mark, the delivery driver called me because they couldn't find my house - turns out the restauraunt sent them to the wrong street altogether, on the complete opposite side of town. Despite me spelling out my address for them on the phone. Waited over an 1h45 mins for food that was ok at best. It also turns out that the restaurant does NOT have delivery like they said- they deliver through a third party. If i had known that, i would have just gone through Skip the Dishes instead of trying to go directly through the restaurant. Brutal.
Mehh
We went there upon opening excited for the new Popeyes. We were greatly disappointed when Our experience through the drive thru was horrendous. We ordered a bucket of chicken, fries and 2 sprites. We ordered each of them about 5 times. The most common answer was "huh?" , "what?" Asking for the sprites was almost comical. Two sprites please. Sir do you want apple pie?. No, two medium Sprites. Two fries? I already got those. Two sprites, soda pops. What kind of pop? Sprite! Ok sir move on. Still no sprite. Thought it was just the machine. Heard the place still gets those problems. Back to KFC i go.
Great Food!
This place was just horrible. The line up took forever to move. When we finally got our meal, the chicken was bordering on raw, it was dripping in oil, and the chicken skin was solid fat. Yukkkk! We threw it out and went to Burger King for whoppers instead. I'll NEVER go back.
I'm sorry to say my poutine was cold. I was so excited when I got it. I mean it's Popeyes. But it was cold. Not my husband's chicken burger was very good. I hope it was a bad day and I hope it's not normally like that. I will try another Popeyes some day. Clean store. Great employees. Reasonable prices. They don't know about Gluten free (I asked). Another time I'll go check them out.
Cant beat those chicken tenders
Good chicken sandwich spicy
I'd take their chicken over KFC, due to larger size portions for the price and taste.
Stopped in here while waiting for my vehicle to be serviced up the street and was so happy I did. Have never visited a Popeyes before but loved the ultimate chicken sandwich! Price was good and taste was great for fast food.
Everyone working was so incredibly nice, despite it being so busy and, I'm sure, really hot with all the fryers! Food was delicious, went later at night so it wasn't crazy busy and waited around 15 minutes in total. Great job, you guys! Thank you for the service! :)
Tried it for the first and likely last time. Very disappointed in taste, quality and thoroughness of cooking. Some food like onion rings were not fully cooked and soggy. Chicken was poor quality and except for one piece was not well enough cooked. Menu was confusing, lack of seating and other issues. We ordered different items to try the signature dishes and the best we can agree on is 1 star. Staff were pleasant and even after the normal supper rush there was a long lineup with it being new to the area. Based on our experience that should change in time.
the manager that was on duty was very rude... i went in and asked for a platter of tenders and he gave me regular chicken.. I then noticed when i got home that it was not what i ordered.... i called and said it was the wrong one. he said to come in and i did go into the store and he then proceeded to tell me i was wrong and i said the wrong order... "it is your fault, you asked for a number 3 not a 3 pc tender" and i DID NOT! disrespectful and sick of the attitude that came from him.... CUSTOMER IS ALWAYS RIGHT EVEN IF I DID SAY IT WRONG... BUT I DID NOT!!!!
Good food...good chicken
I found myself craving Popeyes today and said "wife! Let's get popeyes! It cant be any worse than last time." Boy did they sure prove me wrong. The soda, to start, was extra watered down today compared to just the usual watered down soda they offer. The fries were cold and wet. Not greasy, wet, and I did not take them far at all. Chicken was hit and miss, some were breaded awesome and hot, others were cold, greasy and missing most breading. Needless to say, I enjoyed eating my words while the wife made fun of me being wrong yet again.
Amazing food! Super crispy chicken! I bought nuggets too and couldn't even recognize them because of how authentic it looked - nothing like your KFC or McDonalds chicken nuggets. Move over KFC, there's a new King in Belleville!
Very quick for a chicken place, always enough staff, Always cooked Good
Good food but the quality of service has fallen since it opened. Wasnt happy with last visit but the past visits were good. They forgot an item once before I didn't make a big deal about. Twice is too much though, personally. Unfortunately if they forget an item it can be a hassle to get what you paid for actually given back. Especially if they dont bother to hand you receipts at the drive though! At least the food was still delicious. 2 stars though before this last visit probably 5 stars with the caveat of long lines.
Best spicy tenders around!
Chicken nuggets r good!!
Best chicken sandwich in the city
Worst service and rudest person at the drive thru window . Never go there .
Great Food!
I ordered 20 wings on drive through, the girl taking order on drive through should have some patience and doesn’t need to unnecessarily rush. I go to Tim Hortons and they don’t even rush for taking order as this location does and that’s not the first time. Please train your staff to be courteous and have patience while taking ordered on drive through. Thanks, Farrukh
Decent. Long waits
Not impressed
The chicken is good. Not the best butt better than KFC for sure. Prices are fare. Way way to much plastic used when there are other alternatives
Food was great
They did not know what they were doing and they had absolutely no organization. I placed my order and waited 20 minutes for it meanwhile 7 people who ordered after me received their food. The majority of the people had ordered the same thing as me but after I ordered. Had to speak to someone just to get my order filled.
Great chicken as always. The drive thru gal Kelsey should be commended on doing an outstanding job, there's a young lady that likes her job. Thank you Kelsey. Definately will be back
What chaos !! The drive thru was over 20 minute wait and inside the restaurant was 5-10 minute wait a constant chatter of we're out of this/that and the staff look totally confused..... And when you finally get your food it's warm at best.....
Good chicken sandwiches
The staff were fast, accommodating and food was perfect.
Food ok spicy to much hype
Haven't had Popeye's in years, and could only find it in Toronto. So good to have it here and the taste Is still just as good. Had it for lunch and I'm going to buy more for dinner
Nothing compares....best chicken ever yummy...
You want the most greasy, tasty, crispy tasting chicken. Come to popeyes! Be prepared to use 18 napkins pour 3 pieces of chicken tho
Chicken sandwich combo , is amazing, everytime I crav a chicken sandwhich I hit this place up, hasn't failed me yet . 1 x week usually
Have the best classic crispy chicken sandwiches around, just used the drive-thru but its a nice change from all the other fast food establishments good appetizing menu.
Have always had great customer service experiences at this location. Food was always hot and fresh! Even offered a way to make my order cheaper by making it the feature combo! I’m sure I’ll be back.
Best chicken sandwich in town!!!!
Service far too slow at the drive thru. Food is ok.
Popeyes is amazing in the GTA and its even better here! Really nice people!
I have never seen such a disgusting, dirty washroom. It truly has not been cleaned in weeks... I shutter to think what the kitchen looked like. I will NEVER eat here again.
Well I got the spicy chicken and it had nothing but a bun, chicken and 3 pickles!!! Like where is the lettuce, tomatoes, onions and other toppings???? Probably never eating there again, I got a stomach ache after eating it.
Mmmm
They are still taking too long. I thought they would have improved in the last several months. I was wrong. And they gave us the wrong drinks.
Excellent flavour and great texture. Really enjoyed the whole package. To boot, the price was very reasonable.
Love Popeyes chicken sandwich. Belleville employees are so kind and helpful. Bit slow in serving but i understand chicken take time to cooked perfectly if served fresh.
Always fresh, great service
A bit spicy for us but good...friendly service
Nice people, but horrible service. The lady that took our order could barely speak English and it took us forever just to place our order because we had no idea what she was saying after just agreeing with her because we didn't know what she was saying when we asked for plum sauce we ended up with a spicy bbq.
Good service. Usually not to long of wait. Some times it's so busy you can't find a place to sit and eat at
Great chicken
Not a fan
Always good fresh never reheated
It was ok. But pricey
Excellent
Been to grande prairie popeyes 3 times have never got what I've ordered will never go again
Love the taste of popeye's however, this facility has extremely bad customer service, attention to details, a very messy store and the pop machine every single time served flavored water not pop, I had a very nice root beer flavored water today. I have been there 3 times since it opened and every single time when I got home with my food the order was filled wrong. today I ordered the fish and shrimp platter with onion rings and coleslaw. I got one piece of fish just slightly larger than the ten tiny pieces of shrimp, as well I did not get the coleslaw with the meal. It is really to bad that the staff can't live up to the products reputation. unfortunately, even though I love popeye's I will never go back to this store again.
Got stuck in the lineup at the drive thru last week for over an hour. I sat at the drive thru window for 20 minutes alone while I watched the employees standing around. No apology when I finally got my order. The employee had a bad attitude when I asked why the orders were taking so long. Terrible service. This team needs to get their s@#t together. The food was decent though but not worth the hour waiting.
I think her.name is kaylia she had an orange shirt on. Gal is on fire!! Running that place like a pro could not belive her multi taskin skills .. If I ever open a place again hire her in a second.. oh and food is Good to
First time there, quick drive thru food was good
my favotite is the chicken strips
Overall generally a good experience, however, some days the time spent in the drive thru for just a few cars is horrendous.
(Translated) Staff who do not speak good English, do not understand what is asked, error on the order, a tenders almost raw inside and another end count as a tenders when it was only a part of Miniature crispy breadcrumbs. Compared to other restaurants, it's not really worth it ... (Original) Personnel qui ne parle pas bien anglais, ne comprend pas ce que l'on demande, erreur sur la commande, un tenders quasiment cru a l'intérieur et un autre bout compter comme un tenders alors que ce n'était qu'un bout de chapelure croustillante miniature. Comparée a d'autres restaurant ça vaut pas trop le coup...
Dinner
Not sure what all the bad reviews are about in regards to this location being dirty/poor service. I've never had a problem with my order both when ordering in the store and using Uber eats for deliver from this location! I also think this location is really clean inside compared to others I've been to. As far as the food goes, I think Popeyes fried chicken is the best when it comes to fast food options. The chicken is always cooked well, skin is crispy and it's consistently good. The sides are just OK, but I'm not really in it for the sides anyway.
Worst popeyes ever. They never have any chicken past 7pm but they close at 9pm. Don't understand the concept of fast food. Saw multiple people leave this location as its a 15+ minute wait for chicken. Save money and avoid this place.
Long wait, the Skip the Dishes notification on their tablet was going off for the entirety of our wait, ignoring the order. They were out of sandwiches, and just seemed like they had no idea what was going on.
Absolutely love the chicken!!!
The food is better than the first time we ordered, but the last time they forgot our gravy and it takes forever for them to ans the phone, after 10 rings it hangs up on you, i think they need another phone line .
I was jilted on a family combo. The side dish for an 8 piece meal was for an individual order and they wouldn't correct it. Not impressed and probably won't be back.
Sorry guys but this is my third visit and the third time I have waited almost 20 minutes. Not acceptable in my opinion. I have even ordered different items to see if that would make a difference, but nope, didn't matter. Not only that, my order today was chicken tenders and although they were hot (because I had to wait for them) the fries were less than room temperature. Unless you have lots of time to spare, don't think of Popeye's as fast food.
As soon as the chicken was put in the car we could smell fish. My son asked his dad if we were having fish and was disappointed because he didn't believe it was chicken! We got home and it all smells and tasted like fish. We will never be back. Thankful that Noone in my household of 7 is allergic to fish or seafood. They are going to kill someone by cooking the fish in the same oil as the chicken!!
Fast service
Great place kinda slow on Fridays tho
Not bad i guess even though they fouble billed me ..but yhey refunded my money right away
We ordered food through Skip the dishes,when delivered it was missing the drinks’ the delivery woman stated that there was no drink given to her with my food order,when I phoned Popeyes this woman who answered the phone said she is Naomi was incredibly rude. Instead of atlease apologizing to what happened she insisted it wasnt their fault that the skip delivery forgot to brought my drinks, when she was told shouldnt be their responsibility to make sure that everything is completely given to the delivery person she then said they were busy at drive thru like what?.after her being all rude and telling me that I should go there and get my drinks that was my last draw and told her I dont care whatever she says they should do something about it. I would have let it passed not having my drinks which I paid for but her rudeness made decide not to let it go.
One of the few places that puts a lot of sauce when you say extra sauce, and the staff are super nice
Service was slow, wait time was long and to top it all off had a piece of hair in my chicken. Gross!!
Only complaint is they're too popular! Good quality chicken at reasonable prices, beats the other famous brand in portion size, temperature when served & crispness
Not impressed with the management of the Chatham Location. Staff unfamiliar with products and daily meal deals. My wife ordered what was essentially the Tuesday Night 2 pc. meal deal and payed $5 dollars more because she doesn't like fries. She opted for a small mac salad.I'm assuming the young lady that took our order was relatively new but she was totally left unsupported by her co-workers and Manager. If there was one their at all. She was seen leaving the floor to compose herself and when she returned it was noticeable she had been crying. It was like Popeye's Bingo as to who might get their order first. It was lighthearted at first but as I sat and watched my wife eat her overpriced meal I waited as did many others for mine to come out. They eventually called me up, not to get my order to asked if I had gotten my cups for a fountain drinks and gave me two cups. I asked about my order and they said it would be out shortly. I could see my huge order of 3 tenders and fries sitting in the racks and they had to clarify what I had ordered. Finally one of the cooks came to the front to help out and served me something I didn't even order. He turned around and within 20 seconds had it sorted out He then explained I could have ordered a drink and payed 30 cents than my total bill. Wow I couldn't even respond. I felt badly for the young lady who served us and was clearly left hung out to dry by her co-workers. It might have been her first day and likely her last if she was smart and quit. I absolutely Love the food at Popeye's and have been to a number of locations. I' drove a half hour into town to enjoy this mess and about 25 bucks lighter in my wallet for it. I might be back but not anytime soon. Coach your staff to support one another, stop rolling their eyes at each other and embarrassing newer and younger employees. It bordered on workplace harassment. Not cool. Even the customers quit joking around as they recognized the impact they were having even if in jest.
Hello so i am reviewing my post i had 2 star before accident. This Popeyes is as good as any other Popeyes reason for 3 star was just food that day didnt hit spot still hungry after maybe just what i ordered. Ill be back review again. frontline staff awesome tho
Hit and miss one time food is good next time tastes like it was reheated and really hard.
Undercooked Chicken Noodles in Mac n Cheese was crunchy (Undercooked) Biscuits had flour clumps inside Plus waited while 6 people after me got food before me Won't ever return, KFC dedicated now
Chicken was dry worse then kfc
Spent $45 but didn't get what I ordered. Ended up hungry and disappointed.
Really good food and friendly staff.
Beware of the girls working there!! We waited for half an hour to get our order last night. We had coupon code in hand one of the girl said she wants to see only at the window. We showed her the coupon code screenshot. She didn't accept the screenshot, treated us very bad and we wasted our time waiting there. Very bad preparation, old chicken, and also waste of time. I should give 0 star for the way they treat the customers. Stay away from this Popeyes!!!
Great tasty southern style chicken.
I did not expect anything from them when I got there. To my surprise, the food tastes really good and the price is reasonable. Attentive and accomodating staff as well. 10/10 will go back and recommend them. ♥️
Loved it. Nice mix of all the spices,crispy and awesome. They have two variations mild and spicy. Mild is definitely suitable for kids. Give it a try .
Was the first time I ever tried popeyes, was amazing! Not as good as KFC but a close 2nd! Would definitely visit again, very clean storefront and excellent customer service. Overall great experience!
Had a weird taste last few times I was there. Terrible service. Wont go back
They need to pay attention to small things like the correct number of spoons and if there is the right sauce but otherwise excellent!
Way better quality than KFC & also open still!
Very bad service. Too much waiting for order.
My family's favorite!
Wish there was an option for no star... went there at 10:58, I was ordering meanwhile they were like WE ARE CLOSED! Rude staff! They didn’t give time for 10 secs to look at the menu. How can in b/w 20 seconds they can say they are closed it not even 11 when they said. Makes no sense, otherwise closing time must b updated 5 minutes before
The chicken was raw bloody to bad I can't add the photo....that cook didn't even know how to cook.beter yet know when chicken is cooked so people before you eat mak sure it's cooked.you can get very ill
Cold fries, chicken was good, ggreat bisquit, coleslaw was good. Eating areas need a good cleaning. The bathroom was filthy. Manager was friendly. Staff appearance was sloppy. Cook with a beard has niether a net on his head or beard.
Chicken was not fresh smells kinda weird:(
Food is excellent. Good spices and very crispy Customers service not so good! Asked for iced teas. Lady reads back order at mic I say no ice tea. Then approached window she repeats order again with Coke, I say no iced tea. And sure enough end up with coke. They don't listen to customers simple request
Lousy. Worst Popeyes on Ontario for sure. Portion sizes were less then there supposed to give so very small. Chicken was black on inside and flavourless. Customer service is lousy. The rice was like soup. And place is not clean Worth it to drive the extra 5 minutes down the road to go to Mary browns. Sure there service ain’t amazing but at least there foods good and proper
Good food
My little girl got food poisoning on her chicken nuggets
Drive thru takes a while, but I'm fine waiting 15-20 minutes for fresh chicken. Popeyes isn't McDonald's. This wasn't designed to be fast food by nature. People need to get that into their head, I've seen some super rude customers.
chicken is very tastey
This place has awesome chicken
It was good
Take out
I have been to many Popeyes in Ontario and the chicken was very nice but in this place on my first visit the chicken was dried out. Not good at all.
The fries were cold and the chicken was hard like it had been sitting under a warmer for hours. Really disappointing as we usually love Popeyes!
Best chick
Ordered 5 piece tenders....pieces were really small and looked more like scraps compared to what I had before. Combo included 1 side so I chose coleslaw....barely a 1/2 cup......for $12!!!! Not worth it....really disappointed!
Loved the spicy chicken sandwich! taste and chicken fillet quantity is great 10/10! Keep it up guys!!!
The spicy chicken sandwich always comes out scorching hot. The drive thru is pretty quick too.
Worst costumer service ever, waited for 20 minutes for 10 pieces. End it up only gave me 8 pieces.
Love the new chicken sandwich far and away better than KFC sad copy!!!
Good but over cooking biscuits
It was my favorite place to get chicken. Today, the front desk was extremely unwelcoming. It took her over thirty minutes to greet me and take my order. Finally, she took the order and asked me to wait another 20 minutes to make the food. So I cancelled my order, and went to KFC instead. I will not go back to this store.
Went to Popeye’s at 8:30pm. Waited 15 minutes in the drive thru with 2 people ahead of us. Waited another 8 at the speaker and then finally decide to drive up to the window. The girl working said they decided close at 8 instead of 9 (even though they held the two people ahead of us?). No sign and never answered the intercom. Hopefully they told the two cars behind us....
Very bad service This took more the 30 minute waiting out drive-thru
Delicious!!!! What a chicken place really should taste like. Down fall the parking lot is very dirty inside was nice pretty clean, but needs garbage bins for garbage. Would definitely eat here again.
Impressive service and friendly staff.
my large coleslaw was half full , lame.......
First time trying this chain. My meal was good. Chicken not too spicy.
Worth the wait. The food was amazing. And the staff did such a good job. There was a young man working the till and he hustled the entire time, and had great customer service skills. The food took a while, but that’s understandable with a place that is this busy
Don't know because it wasn't for me
Get back to dining inside Should be get back to normal And friendly service
Love the food here! Fresh and tasty and staff are great
Better than Kfc
(Translated) August (Original) Ogood
Only good chicken spot in town anymore. MB's and KFC giving you deep fried chicken skins. This place hooks you up with the real deal.
Terrible service dirty restaurant.i would not recommend to anyone.
Best service i ever received at any restaurant. Fast, friendly, welcoming. They even helped me in deciding what I wanted to order. And the food, to top it all off, was incredible.
I bought 3 x3 pieces spicy chicken. I piece wing in it was taste weird. Dont know old piece or pick from any other pack. Taste of prawn or bad chicken. Waited 20minutes paid >$30 and got worst experience. Never try that store.
They were spicy
Their service is very good. Chicken tenders were awesome !!!
I love their chicken, no doubt about it but the staff always forget either one or two items on my order. I understand that when they open the store, it was really busy and thats common for a brand new store in GP. And we ordered on DT like a lot of food and they forgot to put the Onion Rings on my order, thats the first time. Second was when they forgot coleslaw and the last time was when we ordered a bucket and I ordered Mac and Cheese for my nephews and they forgot again to put it in the bag and we always finds it missing after we get home. It's not a long drive for us to return back to the store but the hassle of doing it instead of accomplishing other errands to do. But anyways since me and my wife love their chicken and Onion Ring, we will always be coming back to this location. Tip: Just keep double, triple or quadruple checking the orders before handing it out to customers to avoid customer disappointments and complaints????
I have enjoyed my meal today with my kids in this beautiful branch ; and , what made our visit today so special is Kelsey . Thank you Kelsey for your courtesy and unique service .keep it up
Atmosphere is really nice, like the food. I love having halal Popeyes in my city and I really like everything. The only thing I would want is that when we wait for our food at the drive through, could you make maybe a sign that says where to park. For example, some fast food joints tell you " You can park at 1 " If your order is long so I think you should also make that. It would be easier for the customers and for the workers to know whos order is in which place.
Had lunch here... Chicken was so good.. service was alittle slow but it was busy!!
Spent over $100, drive 2 hrs home only to find the 16piece tenders were actually chicken pieces. The family was looking forward to the tenders. The reason for the 1star is because I left 2 voicemail messages on the phone number on the receipt with no response a week later. Google search for a phone number for this location is pointless. Finding a Customer Service number for Popeyes Canada is useless. What good is a business if they have NO customer service? I was only hoping to bring the error to the store’s attention. However, because of the lack of customer support, I will now leave negative reviews in the hopes of gaining someone’s attention to their inadequate customer support.
Great chicken, restaurant is beautifully built, and service is great
Place was packed. Pop station was a disaster. Has to ask for lids. Empty and Sticky all over. GARBAGE over filled root beer was water. A 2pc and 3pc dinner plus a chicken sandwich was $29.75 ridiculous. Food tasted good but I will never go back. P.S... Burns in Dresden has 20pc lg wedges plus gravey 32 bucks.
Great food, quick and affordable!!
It's ok not the best
Like Popeye's. Love their Red Beans & Rice side. Just like home ! !
It has great food and good staff
Probably the best chicken sandwich around Bellevegas
Love the Chicken sandwich....
Chicken is better than at KFC. Not as greasy
Gastric emergency before I got home
Went in when it was busy as can be but the staff certainly worked hard to make sure everyone was served. Food was absolutely delicious and well worth the the short wait. Its new and exciting for this area so be prepared to wait but like i said its worth it. Only negetive was not alot of seating but i can live with that. 5 stars for sure and welcome to quinte.
Incapable of accepting a skip the dishes order, Incapable of delivering the meal I ordered, and the botched replacement came with a big black hair stuck to it. Phoned the restaurant to tell them and was met with the most unprofessional lie of an explanation and took absolutely no ownership of the situation. 0/10 shouldn't be on skip and shouldn't be licensed to serve food.
The place is always clean and the staff are very accommodating and nice. It’s a very warm and friendly environment. Their chicken is always crispy, their fries and biscuits are especially good, the sandwiches are delicious, and the heat really delivers to those who enjoy spicy food. I once had a coupon that would give me a free Coke with the purchase of a family meal. They didn’t have any Coke bottles so they gave me two apple and two orange juice bottles instead! I can’t wait for my next visit!
I typically have the crispy chicken tenders at popeyes and when I have ordered from other locations in the past, they have been crispy. I went to Popeye's in Belleville for the first time and I found that the chicken tenders were not crispy. They were warm but not crispy.
Greatest fast food chicken sandwich out there
Very good chicken macnchesse was the best i ever had. Manger needs to let the employees that they need to clean table and clran the washrooms more often. And empty the garbage
Food wasd delicious
Waaaay better than the dirty bird. The Popeyes Chicken sandwich is the best available across Chatham's fast food offerings. Plus the staff is very friendly and the drive thru is quick!
Best chicken ever. Food is quick but still fresh. KFC isn't getting my business ever again.
The butterfly shrimp was piping hot, as was the AMAZING biscuit!
We have Popeyes every Thursday and for the past 2 weeks the chicken tastes bland and water logged. I couldn't finish eating it ,it was good when it first opened but now it's going down quickly. Most likely won't eat there again
The chicken was really good. The onion rings weren't cooked properly. They're very careful to make sure your order is correct.
Not much that's not spicy here, but it's definitely not over spiced. I had the fish and shrimp combo. It was good and hot(temperature). The shrimp was good, the fish almost fell apart(batter slid right off). The taste was good.
Amazing chicken 10/10
Everytime I come here (drive through) I'm always waiting in the parking lot for 15+ minutes. After today I will no longer be a customer. It would be nice to have lunch on time and this is getting ridiculous honestly.
Horrible food and way overpriced. Biscuits were the only thing that was good. Would have been better if it was a box full of biscuits and throw the chicken out.
Was goof
Went and ordered 2 of the tender combos, an 8 piece chicken meal and a couple orders of the popcorn shrimp. By far the best tasting fried chicken we've ever had. Staff is very friendly, extremely fast compared to "Belleville" standards and is quite welcoming. Definitely will go again.
I just love the chicken as well as the gravy
Take out
Excellent food and store is very clean. Highly recommended to stop and eat there. I felt the spirit of a family.
Food is good unfortunately order was not correct
The chicken sandwiches are awesome...goid price for the quality
It was delicious
Food is good but the service needs to be improved. Staff should concentrate on their job. Everytime I go there I get either wrong or less items. Make sure you check your bag before leaving this place.
Waited 30 mins for chicken when told it was only going to be 6 minutes. Would not refund my money. Gave me 3 wings in a 8pc chicken and 2 pcs of the chicken were old! Not even fresh chicken.
Chicken tasted like fish, and was mostly batter and skin. I was not impressed with my first visit and probably be quite a while before I try it again.
BEST CHICKEN PLACE IN CHATHAM!!! always great food, great service and decent prices highly recommend the spicy chicken sandwich can never go wrong with a couple of those the buckets of chicken are 1000 times better then KFC!!! POPEYES FOR LIFE
Deep fryer was down, so no fries, ordered 3 pieces of spicey chicken and they didn't give me my three pieces of spicey because all they had were all big pieces. Terrible!
It was ok. Wasn't what I expected it was going to be like. Would try again. Big complaint though is I had to sit in the driveway for a little better than a half hour, would not have bothered if I had known.
Staff was friendly and the stuff was good.
The chicken was over cooked and had no flavor at all
The guy at the drive through window was such a sweetheart he was very polite lol, the waiting time is a tad bit long but the food here is pretty good, unhealthy but good a solid fast food experience
Great food and service
Oh emgeee I love their strawberry cheesecake Pie .... a must try. Their chicken are big, crispy delicious and tender on the inside and their staff are super friendly and go beyond of their way to provide options if items are not available. Strawberry Cheesecake Pie. Try them you won't regret it :)
The chicken was delicious.
2 stars because the food was good. Bad service, inappropriate and ignorant behavior! In addition, making mistakes on our to go order, forgetting stuff and giving us small side instead of large, despite paying for it!!
Great service
Decent food. Okay staff.
Upgraded to 5 stars after going a bunch of times. Great food with a completely different experience than your typical fast food, great chicken and shrimp with unique sides. I don't like spicy food and I have no problem eating here as they have plenty of non spicy options too.
Went there for the soft open! Food was excellent, nice new building. Good experience overall
Yummy!! It's here We finally got it!! On July 27, 2020, in Chatham,Ontario, we got Popeyes new chicken sandwich! It is delicious and has real chicken meat. So good! See photos! It was fresh. But the other part of our meals, the chicken pieces were terrible and dry and hard and not spicy at all. Very disappointing. The service was very good though...the lady at the drive thru window is very very courteous and friendly. Very pleasant to have such a great employee great the customer!
Showed up at 20 mins before their advertised closing time of 10pm but they claimed they close at 9pm yet both signs at drive through and and lobby door state 10pm. Maybe they should update signs and information on Google so people aren't driving to a restaurant that is closed.
First time there ordered two famous chicken sandwiches and a fries, wife and I loved the sandwiches, will be back.
Place is new and quite busy so there was a long wait. The staff member was friendly and made helpful suggestions. COVID restrictions are in place so there is no indoor seating. Also, walking in the side door there was something jagged on the door frame as I accidentally brushed it wth my arm and got a 2cm long cut. This was not a scratch, but an actual cut. As for the food well, everything was decent although a few pieces of chicken were very salty. I'd certainly give it another try. The washroom was spotless as well, which is always appreciated.
Waited at the drive through intercom for 10mins before someone came on to take our order of two 5pc chicken tender combos...the dude then asks how many pieces we wanted????????♀️ 5... we get our order of 3 handed to us...????????♀️ It's always like this here. Don't know why I bother
Good
It was very busy but the food came out quick and the service was excellent
Better than Kfc I say
First and last! Way too much Chicken cooked ahead. Chicken sat there in the open air for more than 1/2 hour while I was in the restaurant. My chicken sandwich was cold. Don’t want to know how long the breast was sitting there before it was served to me. The Mac and cheese side was overcooked and the pasta was slimy. Only thing good was the price.
Long wait in drive through 10 min +. Very small strips of chicken. Lots of coating.will never return
Delicious crispy chicken. The chicken sandwiches are decent portions. Nothing extraordinary about it. The delux spicy chicken is pretty good!
Best for good chicken and nice sandwiches!
Specially for Chicken lovers
Such a great place to eat
Had to wait around 15 min for 2 chicken sandwiches in drive through and was not warned about the wait time before ordering or I wouldn't have ordered it. Not to mention the staff didn't apologize for the wait time even after I came into the store to get my order!
Great food And service
Good food ... Really really slow service
ordered there last week food took awhile. Whe we got the food specifically asked for straws for the drinks was told they were in the bag....no straws ,no utensils, no condiments and the food was cold ! not impressed !
loved the rice and beans.
good food, next to no seating
My wife and I went and bought chicken and onion rings.... while we where ordering 5 people came in with no mask on and didnt even get asked to leave and on top of that the onion rings where sour, soggy, and the chicken was soggy and didnt taste well waste of money not impressed
The chicken was terrible it was like it sat under the heat light had to wait like ten minutes for our onion rings they were good but the chicken not so much didn't feel great for the rest of the day
Very nice staff and very attentive to people's needs. Hot and prompt food. Great prices for the amount of food. Would definitely recommend this restaurant to all that are looking for a great meal. Will return soon if I am looking for a decent price meal.
No - no words. No words to describe it. Poetry! They should have sent a poet. So beautiful. So beautiful... I had no idea.
Mmmm. That Deluxe Crispy Chicken always gets me. Sooo good.
Chicken sandwich is delicious
Good Food ????
Always good, love the mac and cheese, love the red beans and rice
I've eaten in American Popeyes and theirs seem to have better tasting chicken and fries. The chicken here is inferior and fries are always inedible. We had some on Oct 30 in Vegas and was far better than the stuff here even if the ingredients are the same. Kinda like Flin Flon KFC is superior to Saskatchewan KFCs not sure what the secret is.
Slow as heck. Hopefully they all improve. Not to mention they need staf who can speak english.
Good chicken unfortunately can never get an order correct. Wanted the 12 pieces family meal half spicy half mild got all mild also did not get any biscuits. Not the first time they have gotten the order completely wrong. Can’t call them too complain either. If you go here just expect your order to be wrong
Love the spicy chicken love love it
Like the food
Yummm! Fried chicken best in town love so much
I drive 35 minutes each way, once a week, to crush 5 strips in buttermilk ranch and two extra pieces on the side. It's almost Keto and it's the most delicious thing on the planet. So hot and juicy.
Nothing like waiting 20 minutes in line to find out there closed, because everyone took so long, been 3 seperate times and still havent got to try anything, very disappointing
Ordered two chicken strip combos, I waited in the drive through for 40+ minutes just for their chicken to be undercooked when I got home. I also asked for no ice in either drinks and there was ice in both. I didn’t call or go back, I just didn’t want to deal with it but I’d like to think that’s something they would of been happy to fix.
Nothing like being served RAW CHICKEN! The Supervisor refused to refund my money. She said that she would replace the chicken. HECK NO!
Mmmm chicken
Very nice and helpful staff. A bit of a long wait for the spicy chicken tenders but the staff was so nice that I didn't really mind. The food was very tasty. Everything was fresh and hot. For the amount of food you get the cost was quite reasonable. I would definitely go there again
I like the taste of their chicken, staff is friendly, only give 3 stars because couple of time some of the chicken was undercooked and had blood in it.
Good chicken but always have hard time to digesting it
The chicken tenders are bug and their buttery biscuits are the best!
The new chicken sandwich now available in Canada is fantastic.
Best chicken around.
Yummy! Popeyes is like the Starbucks of chicken haha.
Love it great addition to Chatham
Biscuits are so good.
Has nothing to do with the sailor man. No dishes contain spinach. Great cajan food, though!
Dinner
Great food, good service.
Arrived 6 p.m. at take-out but a dozen cars ahead of me, got my order at 6:40 p.m.! Luv the chicken! Prepare to wait!
Service
I was not impressed with the chicken ,it was very dry and the fryes were not hot at all and were old ,l threw them out
Awesomeness
Very awesome food besides the biscuits
Drive thru today, ordered 2 combo of 5 wings, was told to wait 10mins, was okay with that. 2 young customers was walk-ins, they got their chicken wings before me and the other guy behind me. Walked inside and they had a mountain full of chicken wings under the heat lamp... the kicker was I told them I ordered 2 5 wings by the time I got home, was disappointed, they gave me the smallest wings for $23? These were bite size wings I wasn't going to drive back and waited another 15mins just so they can mess up my order again...
Thier New chicken sandwich is awesome. Love it ⭐⭐⭐⭐⭐
Amazing chicken tenders! Will definitely be back.
First time I went to popeyes my whole family got food poisoning. After 2 years we decided to give it another shot. It was alright for the price.
Go here.
Love the chicken sandwhich!
A guilty pleasure. I would do gross things for this chicken. There isn't a man alive that doesn't prefer Popeye's Heart Attack Kitchen over Kentucky Fried Coronary or Mary Bring me to Grave's Chicken. My life expectancy drops 1.2 years for every visit but I don't care. You won't find a single Health Check on their menu, just like you won't find a healthy BMI anywhere near here. Doesn't matter, I'll be back. Similar to my chest pains and type 2 diabetes. Somethings are just worth fighting for (my breath). Tell my kids I love them... apparently just not as much as a 4 piece platter with biscuit and 2 sides.
Shrimp were smaller then a babys finger, food was cold and chicken undercooked. Waited 15 mins for cold food.
Take out
Because
I order like 2 four pieces chicken combo today i just ask them for fresh chicken but instead of fresh chicken they give me old chicken they just reheated that chicken and it was totally black and taste really gross
Worst place ever service was terrible food was even worse. Won't ever go to the chatham kent store again .
I like that they offer breaded shrimp! Cant get that anywhere else with fast food
Not bad
The Customer Service I received went above & beyond. Their Chicken was very Delicious ! I went through their Drive Thru and the timing was very good. There was 3 Vehicles ahead of me and I'm guessing it was only about 1 minute wait per Vehicle. I was in the Drive Thru line up for only about 5 minutes in total. They are Fast, Efficient, Polite, Great Quality and the Chicken I had was so Tasty. They were very accurate and accommodating with my order. I would recommend this Restaurant. Popeyes was GREAT !
Best chicken sandwich ever not to say their other chicken can be undone because it can't it is so good it's the perfect heat for chicken fries gravy
One of the worst restaurants with drive thru the slowest service for drive thru add to that they give you wrong order 2 out of three???????? last order from this place was tonight. thank you so much but I recommend that you take action with the management. Or you guys losing business.
Chicken is good. Mac and cheese can be dry Dining room needs more attention. See people wiping tables but not the chairs. Garbages are always full. Windows need cleaning. This should be very important for health and safety.
Since it’s covid, I would think twice about putting the dipping sauce along with the chicken. I know they have been touched and everything, just a common sense that it would be better to put them in a separate bag is all I ask for so they don’t get CONTAMINATED.
It was really busy when we were there to pick up dinner...the staff couldn't have been nicer. The food is always delicious.
Good food Reasonable prices Fries are the best
Good food. Quick service
I've been to other Popeyes like Kingston and Toronto. I ordered couple of times when it first opened and it's one of the worst chicken I had. It was way too salty and didn't feel as fresh.
Had to wait quite a long time both times I went there..
Why would someone die for the !famous chicken sandwich' it was not very good. All pre cooked and dry. Super salty.
Chicken was good, service was quick, but I drove home 40 minutes to find out they forgot my fries
Drive-thru was slow but steady.
Yummy yummy for my tummy! Their mashed potatoes and gravy is so delicious! I went on Oct 14,2020 and the service and food was great! They had to make fresh chicken for me because I wanted certain pieces and so the chicken was not dried out, it was moist and fresh and so delicious.
Wonderful food, just service got a little backed up around dinner time
Kids love this chicken. A little spicy for me.
Chicken very greasy. Won't but their chicken again. My first visit to Popeyes...big disappointment.
Great chicken
Service was pretty good at drive thru. Food was excellent.
Super slow service to much coating on the fish and chicken
have Had Popeyes in Prince Albert a couple times both times have disappointed badly. Fries were terribly greasy and the chicken in the chicken sandwich was still pink and cold
Good food and you get more than enough
Service
Great chicken large pieces
Tasty, try the chicken sandwich! Even better than in Kingston and Napanee. Sort of extra wait but worth for quality fresh food
Awesome chicken but forgot to give us dipping sauces for tenders.
Amazing. Wow...
Bad experience, was given the completely wrong order and what I did get was a terribly put together sandwich that was very soggy. Will not be going back.
Tenders are okay and the chicken sandwich is good if they ever get it to you. Seems like there is no management there. Last night at 6:30pm there was only one person in the place and I sat in my car out front for over 10 minutes waiting for my food. Finally went inside and they still didn't have it ready. Looks like all reviews here are poor except for the 5 stars posted by the owners. They better start running this place a lot better if they want to survive.
I have been waiting for Popeyes Chicken to open for way too long here in Belleville. Its finally here! Had the wife get chicken on the way home and she had to wait a long time because they had a huge line up but it was so worth it. Still by the time she got home it was piping hot and fresh. The most delicious Popeyes chicken I have had yet. Expect me there on a regular basis ????
The slowest Popeyes I have ever been to. I love the Popeyes chicken and this place is killing it for me. I will never go there again ????
Not very clean and food is nothing to write home about.
Chicken sandwich is soooooo good!!!
Usually love this place but had a bad experience today. Spent over $20 for lunch and my daughter didn't care for the type of ranch they have for the tenders. Asked for a different dipping sauce and they wanted to charge .35. Lady working was willing to switch sauces but manager insisted she charge me! Ridiculous way to treat a regular customer. Won't be back anytime soon.
Awesome management! Great taste!!! Loved the chicken spicy sandwich taste and quantity/size of the chicken fillet! Fries are unbeatable and great taste!!!
Ordered online via DoorDash. Waited an hour and a half, still no update on my order. Wound up having to cancel it.
I said 10 years ago that chatham needs a popeyes. I never once travel to london and not stop at popeyes to bring chicken home. So when i heard chatham was finally getting a popeyes... i was blown away. The food was awesome...the service was awesome..... KFC is going down!! POPEYES IS THE SH**!!! :)
Close by and are chickens good crispy and juicy
I have been waiting a long time for one to come to Chatham,any of the popeyes i have eaten at was excellent & i know Chatham will b the same, watch out KFC.
Tasty food and fair prices. Will be going again.
Great food! Nice people!
Chicken. What can I say. Drive-thru extremely slow, compared to all others. First time there. Chicken was thick, not 100% sure or batter yet...fries could be better.
Highly recommend!!
Terrible service! Terrible food! Don't waste your money!
Was not as good as expected
Service
Totally loved the chicken strip with coleslaw onion wings barbecue sauce muffin!!!! Onion wings needed to cook a bit more and my husband's flounder burger and fries were excellent!
Awesome service ,very friendly staff especially the Manager Joyce in front was amazing. Very knowledgeable and help me out what's their best product. Highly recommended chicken restaurant in town.
Better than KFC....no question. Just wish they had coupons.
Great quick service. Clean, and food was delicious!
I have been to this location 10 times now during different times in day. 10 out of 10 times they did not have spicy wings. Most of the times they don’t have half of the items on menu. They don’t cook anything, they just tell you we don’t have it.
Although the food was very tasty, after waiting in drive through line for 1 hour, (20 min was at the actual takeout window ) we got our food and went on our way, but sadly we got mashed potatoes with no forks or spoons to eat them with! Hard to believe after sitting at the window for 20 min they still forgot utensils, and there was no way I was turning around & waiting an hour to get them. But on a positive note the chicken is the best I've had by a long shot!
It was shrimp and a drink and it was good
Lunch
Large portions
this is the second time i've been there and both times i asked for white meat only and both times i received dark meat but my receipt said that i ordered white was not happy with that but i was hungry but very disappointed that both times my order was wrong.i wouldn't go out of my way for it.even though the chicken and biscuit were very good the fries were not good at all they were either old or overcooked.
Very good.
The person taking the orders and cashing us out was fantastic. Very professional and took the time to walk us through the menu.
This is 8 nuggets; half order smaller than McD nuggets and one is barely a bite. Have had them before and never as chinzy as this...not worth price today
Inside was nice, modern and relatively clean. Staff was friendly. The food was a different story though. The onion rings were soggy. The chicken tenders were tasteless and greasy, but had a decently crispy batter to it. The Cajun fries were okay but nothing special. Probably won't be coming back.
Be prepared to say your order 3 times, and they still may not get it right. Staff has a tough time listening to the customer.
This was the first time that I ate at Popeye's. I found the mild chicken very good and the macaroni and cheese was.
I'm telling you, get the spicy deluxe crispy chicken sandwich. The thing is probably the biggest sandwich you'll ever eat, it tastes like Jesus himself breaded and fried the chicken while gracefully placing the lettuce, tomato and pickles into it. Literal masterpiece I tell ya! Worst case if you really don't want 2 meals rolled into one get some chicken strips, the blackened ranch is killer too
Great chicken. Large pieces, very juicy. Service can be slow. Pet peave, is of you want another sauce, they charge another 35 cents, really? Other fast food places don't charge. I find it a money grab, plus one doesn't go far enough. Didn't think the layout well, most of the tables are affected by the cold air rushing through the doors. Doesn't make for a good eating experience.
Have been to Popeyes on 6 or 7 previous occasions, all around supper time. Twice they had what I wanted. Of that once I accepted a mix of chicken spicy and mild. On 1 occasion I changed my order 3 times in order to get something. 3 times I drove away. I like the product, especially the coleslaw however a customer should be able to order what they want. I think the franchise needs to be owned by someone other than the current proprietor.
Slow as molasses in January...
The best deal is 2 chicken wings for less than $4. All the side dishes suck but the chicken is good. Crispy juicy and not greasy.
Opinions vary, but we like the chicken from here far more than KFC. And, the last time we ordered delivery, they screwed up the order. But the important thing was not that a mistake was made, but that they made it right!! Highly recommended!
Very good!
It's Popeyes
Staff here were great and we loved that the chicken did not taste very oily!
Slow service. This is my 3rd time here and I've had to wait 20mins each time. Good food, just not fast.
I ordered a family meal and the chicken was dry and there was no flavour and it was way too crispy. I will never go back to that restaurant.
I was there today at 11:20 am and had the best tasty chicken sandwich. The lady gave us great service. I would recommend this place to everyone
Dinner
20 minute wait in the drive-throug Then chicken was very cold
Great chicken and a terrific treat
Good food
i got delervery but no apple pie was n the food was cold n the gravey tasted like curry only thing gd was the shrimp when i called bk n about the pie said oh must put n some1 elses rder not my problem i paid fer it called up n said they bring it out never go order or eat there again
Lately the chicken hasn't been the same, they lost their touch
Take out
I love Popeyes Chicken so much. Best fried chicken I ever had. Always fills my cravings. HIGHLY RECOMMEND. Drive through is a bit slow, but definitely worth the wait.
Excellent service and food! They are very efficient and mannerly.
Excellent service, very knowledgeable people and good customer service
Crispin. Tasted very goid
Friendly staff. Food was good ????
Food was not the greatest.
Great service. The young man named John was super courteous and very helpful when placing our order. Patiently waited for us while we placed our order (this was our first time there). Food delicious.
Poor quality. KFC better
Staff are friendly and the place is always clean. Would highly recommend of you’re looking for a good resto to stop by and enjoy.
Polite , courteous very helpful. Food was delicious. I don't like to spicey but hubby loves spicey. So I love we both enjoy our meals. Price is right. Thank you Hope all the servers and cooks stay safe
Food tasted like it was fried in old oil, burned the back of your throat. Presentation, fries, busted burnt onion rings and shrimp all scattered all over. All the food tasted the same and fried in 10w30 used oil. First and last time , left it and walked out.
Wonderful experience. Chicken was crispy and delicious. Nice large pieces. Fries are flovourful as well as the gravy. The staff was super welcoming and friendly!
Pop corn shrimps?? More like TINY fried batter. This is so sad. You can offer better???????? and I am 4'11 with tiny fingers
Food is fantastic
Food wasn't really that great. Everything tasted the same; like fish even though I didn't have fish
Food was good but waiting almost 25 minutes for fast food is ridulous!!
A friend and I just came home from getting dinner there. We both ordered 5 piece chicken combos. First off my friend didn’t get her cup (which she let slide cuz she didn’t care anyways) but then when we get our food and go to eat when we get home, we see that instead of 5 pieces, which we paid for, we got 3 pieces each obviously making chicken is too hard for these people. Not impressed and I won’t be back anytime soon..
Horrible experience ordered food here and when i got home the potatos and the gravey were smashed box for the chicken was also in poor condition
It was awful 20 mins to get order no complimentary drink while i had to wait for half spicy and when got it they told me they forgot to put in frier and got home large gray half full and no salad that i ordered. And another lady in there because when at drive thru lid not on drinks and they spilled it all orver her in car and food ruin
Food is good but service is slow in drive thru. Expect to wait for 10-20 minutes even when no one else is in the line.
Classic chicken sandwich , extra pickles and mayo. nuff said ! Food is always hot and fresh
Exellent food friendly courteous staff,nice well maintained restrooms
Good chicken! Great value for your money!
Friendly staff and good food. Sometimes biscuits are to hard and dry.
Depending on the time, you can be waiting 15-25+ minutes for your food. Drive-thru always gets priority.
Amazing food and staff have always been friendly when I've been there. Usually go through the drive through and the lines aren't too bad as long as your not going right at lunch hour
The. Food was good the service another story had to wait 25 minutes
Super busy during lunch time But everything was fresh and really good
Service was extremely slow