Reviews of East Side Mario's (Fish Shop)

Orange Banana

AMAZING! I have to honestly say the best mozzarella sticks I've ever had!!!! Italian wedding soup and salad was amazing along with our main course ! Had an amazing server Wendy... thanks for such an amazing dinner/time ♡

James Merrill

Was in town and was outvoted to come here. Service was okay nothing out of the norm. I ordered the pizza and park fries. Parm fries were okay a little wet for my liking. The pizza was horrendous. Half of it was soggy and it was basically bread and cheese. There was barely any sauce. The pasta was a hit among friends so maybe that should have been the better choice.

Matt Lovelady

Great food and a fantastic service.

Dawn-marie Runnalls

I ate too much good food now feel poopy. I still call this a win

Katrina Houston

It was my first time at Mario’s. It was a nice family restaurant to enjoy Italian cuisine. The ambiance was nice. The food quality was ok & not too fancy. The portion was reasonable. They offered free refill of fresh bread, soup & salad if you ordered their main course. It was a bit pricey but the service was good so it was worth it.

Benjamin Gold

Was very quick service and a a laid back atmosphere

B Mo

The servers are very nice and friendly. Very attentive as well. The food is not that great. The pasta was luke warm, and the calamari was cold. I understand that it's lunch time and people are in a hurry, it doesn't hurt to take a minute to make sure that the food is nice and hot. The salad was good and the garlic bread was good. Washroom sink sprays water all over the place but is an easy e.

D Bolton

Enjoyable

M B

We had received a gift card for Christmas and decided to go to Eastside Mario's for dinner. Everything was good and if you are really hungry, you could fill up on bread as they just keep it coming if you want. Portions are good but I am more of a meat person so I would prefer more meat in a regular meal. Prices seem a little high for a pasta meal but it takes time to prepare, so I guess you pay for preparation. My friend enjoys pasta, so she enjoys it more then I do.

Robert Scozzari

The staff were really kind, my party and I (totalling 3) got our food fairly quickly, and it was delicious. Will most certainly go again.

Jesse Ryan

Good food , close to home. The manager is excellent and will go out of her way to take care of her customers. Thanks Bobby !

WazzupWaleed

Dine in

Shawna Lochrie

First and last time here. They say food is going to be ready in 10-15 minutes to pick up. It takes 45 instead.

Melodic - Innocent

I use to love the spaghetti and all you can eat salad, until the last time I went. There was a caterpillar in my salad, which I almost ate. The whole experience was appalling. On top of that, they never reimbursed me for the experience, not even apportion of the bill. The manager did make the "I'm sorry and I will have the staff make sure the greens are thoroughly cleaned in the future" Neither my wife, nor I ate any more salad and were kind of expecting some kind of restitution.

Keith Smith

DON'T EAT HERE My husband ordered dinner for me, Mothers day, I ordered Chicken Alfredo, how awful it was, no sauce what so ever but maybe a tablespoon, 3 very small pieces of chicken, the desert we ordered was 2 cheese cakes, but they didn't give us that either, they gave us beanutbutter cake, what if I was allergic, and they only gave one cake. We tried to call but no one would answer the phone and we tried for hours. We paid for the two cheese cakes as well. My husband picked the order up, now you would think that the person who took my husband money would have informed him that they didn't have Cheese Cake and they ran out of chicken and Alfredo sauce, but no no they didn't, they just stole his money with a straight face. Thank you Eastside Mario's in Belleville Ontario for giving me the worst dinner on Mothers Day you possibly could.

Thomas Burnside

Excellent meal (Pasta and salad) as well as excellent staff. Money well spent.

Shelley Adam (ChrissDogHotelNoCagesLPR)

If their specialty is pasta they better have the staff that knows how to cook it. Not send it to the table three quarter cooked and poorly presented as there was bare noodles not sauced. This is not the first time. Service was fine went out of her way to help. Would I go back? NO !!!!

Srushti Modi

Always enjoy going here and I always order the chicken parmesan. Plus you cant go wrong with the ceasar salad

Rahul Roy

We always love Eastside Marios Belleville location. Service is always great and friendly. Great food!!

acat96

The East Side Mario's franchise is a Canadian chain that offers casual Italian/ North American style dining mixing experiences from Old World Italy and Contemporary North America Italy. The Belleville franchise restaurant did a good job to screen me for covid protocols and directed me to my table that was sandwiched beside the bathroom and kitchen. This area is terrible, not only is it blocked off from viewing the rest of the ambience of the restaurant, it was also cold when people walked in and out of the restaurant and noisy from bathroom and kitchen sounds. I asked to get relocated to an acceptable area and they placed me in a booth close to the bar and big screen TVs. The tomato soup tasted good and was well complimented by the freshly baked roll of bread. I also enjoyed the chilli pepper that was mixed within the sausage penne pasta. The service and prices were ok. If you like my reviews, videos or photos don't throw tomatoes. Just give a buddy boom, buddy bing and a thumbs up.

Tania Munro

Our experience was second to none...best service I have ever had (Patty you ROCK!!) and our food was absolutely lovely! We desperately needed to relax and Patty made sure of that! Blessin's

Shaden Ryan

I was just here yesterday, November. 30, 2021, and my pizza, and garden salad lunch was absolutely delicious! Brings back some wonderful memories of my Mom and I dining here, for our lunches back in the mid 90s to the mid 2000s. Thank you Eastside Mario's, for your great service, and delicious meals. ????

Jillian Engelsman (Gatenby)

I was so looking forward to sitting in and having a good meal, boy was I ever disappointed. They are not doing all you can eat salad , they don't tell you but the menu still says all you can eat. I wanted more salad and I couldn't get it. Our server Hanna, was not good too high strung and complaining to the customers about her personal problems about a guy and that if she started to cry not to worry. Loaf came with no knife we had to break with out bare hands. No forks or knives when our food arrived we had to wait 5 mins to get our utensils. The food over cooked. They said that they had a party of 20 and ran out of utensils. What restaurant like Eastside Mario's will run out of utensils because of a party of 20. For the price people pay for the food buy more utensils.

Debbie Dow

I placed an order when in Belleville for my girls to eat on the way home. After placing the order through the call Centre, we were filling time until it was ready and I got a call on my cell from the location manager, Bobbie (sp?). She wanted to confirm that I only placed 1 order, since the store received 2 orders exactly the same. I thought that the customer service was outstanding and I sincerely appreciated the call from Bobbie since I didn’t place 2 orders. To top it off, when I told her that we were right outside she has our food ready in less than 5 minutes! A great restaurant, amazing staff and fabulous food!!

DJ Willis

Very friendly and quick service

Don Udall

Mine and husbands experience at East Side Mario's today was excellent from the time we were greeted by hostess Rolene and sat at a table and our server Tracey was great ! We were in today for the All You Can Eat Trio for lunch . Tracey was very prompt with getting us our drink order til bringing out our food with the help also of Leanne as a runner ! Tracey was very attentive and making sure that our drinks were always filled and if we wanted more soup , salad or bread ! We had the pleasure of Bobbi ( manager) stopping by our table to make sure our experience was a good one ! Must say the staff was also great at following all the Covid 19 protocols were being followed . Thank you very much East Side Mario's ! With Regards, Rob and Chrissy Steels

Dana Samlal

Yummy! Service was a little slow for a week day :(

L. Cecilia G.

Dinner

Sonja Howarth

Service is not good. Server is very rude. Nobody show up until 45 min.Food is ok.

Courtenay Masters

HUBBY AND I HAVE THIS FOOD EVERY FEW MONTHS FOR A SPECIAL TREAT.......LAST TIME WAS ABOUT MAY 2020 (APPROX). TONIGHT WE ORDER THE IDENTICAL THING....HUBBY PICKS IT UP WHILE I SET THE TABLE.....WE OPEN THE BAGS OF FOOD AND THE SALADS LOOK LIKE THEY ARE SIZED FOR A 6 YEAR OLD. WHAT HAPPENED ?????? THEY SHRUNK CONSIDERABLY SINCE LAST TIME WE ORDERED. WE ONLY LIVE 10 MINUTES FROM EAST SIDE BUT I NOTICED THE LINQUINE CREAM SAUCE WAS BARELY THERE ALSO. I ALSO FOUND A COUPLE OF SMALL PIECES OF PLASTIC (TINY) IN MY MEAL THAT BECAME LODGED BETWEEN MY DENTAL IMPLANT AND THE TOOTH BESIDE IT....THANKFULLY I WAS WAS ABLE TO REMOVE IT. I SHOWED IT TO HUBBY TO VERIFY IT WAS PLASTIC AND HE SAID YES IT WAS...(FIRST HE THOUGHT IT WAS CHEESE BUT NO CHEESE IS THAT HARD)...WHERE WOULD THAT COME FROM ??? NO PLASTIC COVERS ON ANYTHING OTHER THAN THE SNAP ON LIDS !! I WOULD HAVE GLADLY PAID MORE FOR A DECENT SIZE SALAD BUT I DIDN'T EXPECT THIS. SO SAD THIS WILL BE OUR LAST TIME.

Miranda Ray

loved tonight dinner out had the best waitress every named Wendy she recommended a wonder full dish for me????❤️

LINNAMARRI PACHENO

Food is okay, nothing spectacular. Service was good.

Linda Wilding

Amazing food and service, just a bit disorganized with Covid-19 restrictions. But I will always come back to this place.

Denise Apple

Customer Service and good fooooood

Cheryl Paul

Excellent, restaurant. Staff were absolutely fabulous. We required extra work done for our meals and the staff made it the way we requested without hesitation. 10 out of 5 stars

sandip dubey

Terrible experience! Beer bottles left on the table, had to ask several times for glasses. Appetizers plonked on the table and entrees appeared in just under ten minutes - even before we had finished with the appetizers. I asked the waitress why we were being rushed, apparently very few diners in so the kitchen was unusually quick. We asked for the manager and got the same story. The manager then left and we finished our meal surrounded by all the dishes since the appetizer platters were not cleared away. We next saw the manager when she came with the bills. No effort was made to redeem what we all thought was awful service.

Kim P

Literally one of the best experiences I've had in a big box restaurant with my kids. Toddler was acting up. Staff let him watch them cook the food and bring it to the table. Friendliest staff at any east side Mario's I've been to.

Bryan Forstner

Okay food, very poor service. Felt like the server was rushing us. When we were mid way through the meal she asked if we wanted more bread and we kindly said yes. She left and didn't come back until we were almost done. She ignored the fact we asked for more bread then proceeded without asking to take our plates away despite us still eating. Update: The manager reached out to me and apologized for the service. Greatly appreciated.

Seeing the world In a different way

Meal type

Anthoni scardino

The food was amazing service was impeccable. Atmosphere was great.

Patti Berry

My first time here. Won't be my last! The food was really good, the service was even better! Ashley was our server and she did a amazing job. My daughter loved it! I will be back and reccomend you check it out if you haven't been here before!!!

Akira Tam

Great service good food reasonably priced

Brendan Ryde

Great service, friendly staff & good food.

Todd Sweet

The menu was fantastic with lots to choose from. We really enjoyed our meal and the staff were very friendly. They made sure our drinks and all-you-can-eat salads were always full. They have some great deals that we ended up taking advantage of and took some food home for another meal.

Robert Farrar

Great food and great service, our waitress Patty was very friendly and professional!

Steve Selway

Jack is a great guy

Denis Dodge

Food was really good but got ripped off when it came to the salad. My spouse's order had the all you can eat salad included in it so I ordered something that didn't have it and figured I would just have some of hers. All was good until the cheque came and they charged us for an extra all you can eat salad because I had some of hers. If you aren't allowed to share the salad with other than why did you bring out more than one salad plate?

mabel wilson

One of the staff members was soooo rude! She was not trying help me and solve my problem at all. Bad customer service. Very disappointed.

Steven Vallis

I went there with my daughter, at her request today. The food was wonderful, very ,very good. Our waitress Jaclyn was the absolutely PERFECT waitress. She knew all the different meals and was so polite and so sweet. She had a wonderful sense of humour (and we were giving her a hard (fun) time) My daughter said she was from head office and it escalated from there--she knew we were joking and carried it through perfectly. Can't wait to go back--Hope I get the same waitress. Love the place!!!!

Lindsey 94

First time eating at this location. Other working out some details of rules on the patio, I have to say service was excellent, food was good, and also wait time for meal was quick. Would absolutely go there again.

Calvin Engsci

Always great food

Lutero Griggs

Jack makes an incredible ceaser. Fast, friendly service and great management.

Jenny

Service

C03

Awesome pizza with good wait time. Very nice staff and short lines plus has delevery.

fbringiton

Good Food. A Bit Pricey But Worth It

Tony Kuliha

I have always loved the food and the in customer service of East Side's but my latest take out experience has left much to be desired. I placed an order through the East Side Mario's app on Jan. 2nd just after 8pm as the Belleville location was to be open til 9pm. My order was processed and payment was taken from my bank account. I then received a call from their call center around 8:45pm to inform me that the restaurant had decided to close at 8pm instead of 9pm and that my payment was refunded to my account. Seeing as it was a Saturday on which I placed my order I waited til the following Tuesday to check my bank account to see if the payment was in fact refunded and at that point it had not been. I then contacted East Side's and was then informed that the refund could take 3 to 5 business days to be processed so I waited another 5 days and called them again. I was then told it could take up to 7 to 10 business days so I then waited another week and contacted them again. This time I was informed that it could take up to 30 business days to get my money back. I am not impressed that I keep being told different time frames and that I have to wait on my refund because THEY decided to close early. They sure got their payment right away though. Thank God that I didnt need that money to make it through the month. Shame shame East Side Mario's!!

Camilla D'Souza

It is open to dine in, the service was great as always, food was 8/10. We had a great time. I definitely recommend this place.

DONNA GIVINS

Third time here and love the food! Always fresh. No complaints. Budda Boomers and the brushcetta flatbread is a must!

Kevin Rogers

Love ❤ it here at Belleville location. FOOD AWESOME and staff very friendly

Chase Bourgon

The food was great. Our server was quick and friendly but forgot a few things which she happily made right. Good location if YOU are hungry while shopping ir heading to a movie.

Doug Armstrong

It was our first time at this restaurant. The food was delicious and very gracious servings. Our waitresses was amazing.. Very joyful, polite, and Would definitely return

VPN Excavation

Food is always consistently good; we miss the endless soup and bread but love the 5/$40 cold pasta deals you have right now in the microwave containers. We like to use them as sides for dinner & lunch for work.

Rob Steels

Delicious dessert, pasta was ok ok, appy was good.

Jessica A

Went for a nice family dinner, good atmosphere and friendly staff. Ordered lasagna to find it over cooked. Sides were burnt to a crisp. Wife had the carbonara, pasta was dry, like it was under a heat lamp too long. Questioned staff, told that was normal. *****Update: was contacted by management and they have made clear this was not the norm and have dealt with the whole ordeal incredibly well. Made more than enough effort for us to give them another shot, as we have never had a bad meal prior to this experience.

Leonard Taylor

The 2nd time there in the year . Both visits have been excellent. This particular one my son had the Caesar and he likes it spicy and the waitress was phenomenal at making him the best one hes had in a long time without having to add anything to it. He ordered the Hells kitchen special. The chicken was very good and spiced well but the fries were not crispy or flavored enough but it was still a good meal. I ordered the Chicken tetrazini which was extremely tasty along with theTomato garden soup which was absolutely delicious. my son had their standard salad which was also awesome. Once we were done we were sitting enjoying our drinks and waiting and the waitress didn't come. She apologized when she finally arrived and when when she brought the bill took 20% off because of being so late cashing us out. This was totally unexpected and unnecessary and I added that 20% reduction to her tip. Her service had been impeccable and the fact that she did that on her own amazing. Will definitely be back again

Aria Holtorf

Love this place. Quick service and good food. Servers are always friendly and seem genuinely engaged with our family when we show up.

Nilam Gill

Good food. Prices are climbing but they are everywhere.

Dana Harper

Good food and nice staff

A Google User

East Side used to be much much better. Unfortunately there wasn't Google+ Places then. Food was smaller portions than I remember. The soup and salad was no longer all you can eat. You need to pay extra for the all you can eat. They did not have any teaspoons. My daughter had to eat ice cream with I huge soup spoon bigger than her mouth. The decaf coffee was instant. It was not a horrible experience, I just remember it was better before. Won't likely go there again. Probably will search out a small mom and pop restaurant instead of a chain.

David Brownlee

Good Italian selection of foods. Salads and bread sticks used to be the reason to go in the past. The amount of salad and sticks has been reduced and difficult to get refill. So much for the unlimited bread and salad.

Marilyn Wickens

Good food, good service. Great atmosphere... perfect for both family and casual dining.

Dan Strumila

The staff were amazing good food ????????

Michelle Sonneveld

Pricey for what you get. Food isn't worth what they charge.

G D

The service was amazing! The food was very tasty!

Sue Caldwell-Reed

Very pleasent staff. Even with it being a busy Saturday dinner time we received our food promptly. Only problem was our kids pizzas came out burnt, however we were offered new ones and they were taken off our bill. Again very nice staff and management for that.

Anthony Green

Delish Great chicken parmigiana, pizza Good service Just a little heavy on salad dressing

Don Geiger

Service was. Awsome food was as expected..

Bob Cameron

Food is usual and consistent. Really come for the salad. Prices are getting a bit high. Servers could be a bit more friendly and professional. Heard a waitress say to a table "she is your waitress I am not"....think there are better ways to say it!

lynn loughlin

Staff was friendly enough and they all wore their masks, but the food was not very good. Some was over cooked and some was undercooked.

Lorie Ohalloran

Your waitress and kitchen staff insisted that the chicken parmesan was not processed chicken. But it WAS processed, almost tasteless mush. This is NOT acceptable especially if you are charging over $20.00 for it.

Jacqueline Muccio

My worse experience at a east side marios. Very poor service and after waiting 40 min for my food it was cooked in a microwave.

Sandra Stacey

We went to ESM in Belleville a couple of weeks ago. We wanted to eat on the patio but it was closed because it had rained. We decided to get the family pasta takeout meal, even though there was just two of us. We got spaghetti and meatballs, chicken tetrazzini, salad and bread. They sent out dishes because they knew we were eating in the car. My husband doesn't like salad so he ate the whole double pasta himself. I must say the manager did all she could to accommodate us because we couldn't eat there and we were going to eat in our car. The whole thing was $40 plus tax. It would have cost us that for 2 single pastas, so eating in the car sucks but double pasta does not.

Shaun Takata

The staff were great. Very professional, and helpful. Waitress was on top of everything we needed or wanted. Salad / soup and drinks were great, but mains were rather bland with not much taste at all. The restaurant is a bit of a toss up. It use to be my favorite place to drop in for a drink or two and a quick bite back when I was in my 20s, but it appears it hasn't been cleaned since. Next time you're in there, look around, and then look up. Theres an inch of dust and filth on everything including the chandeliers hanging right above your table/meal. Explains why I couldn't stop sneezing..

Reilly McCarthy

Service was awesome you would never know it was covoid times food was great and hot great experience just wish they'd bring back the steak miss it

Jim

Worst East Side’s I’ve ever been to. Although most of the staff are friendly enough the food is not great, place is a total dump with absolutely zero maintenance. From my table I could see a window which drywall had fallen from the top of, chandeliers with a solid inch of greasy dust on them, flooring was so worn that there were spots where it was worn right through. (Not to mention this is a public health violation as flooring must be impermeable). I visited the washroom to discover dated, mismatched fixtures and a sink which sprayed my shirt when I turned it on. Even the lights on the sign out front don’t appear to work!! If they can’t maintain what the customer can see I don’t even want to know what kind of shape the kitchen is in. Avoid.

mary mary

Wedding soup and bread are worth the visit alone, the entrée is just a bonus honestly. Also very friendly service!

Lisa Young

Decide after many years to give Eastside Mario another try, to my disappointment I have to say, was no where near worth the price. The food is over price, small portions and my salad was swimming in dressing. I ordered the veal lemons, the fries and veal was so greasy had no taste to the food, very bland. It did not change my mind about this place it actual confirmed that it is still not up to standard. Complaints taken to management and they did not even come to see if they could help. As for my server she did do all she could to help to her capabilities and she was very pleasant.

Christine O'Toole

I usually only stop here for a quick drink at the bar after shopping in the mall or meet up with friends. I like the service here they are friendly and quick to come for our drink orders. The food that I have tried is okay .

JAMES BLAIR

Great food and service

Peter James McCombie

Went there while the Tesla was charging at the Belleville supercharger. Good old pub decor with good Italian food. The pastas are really good.