Here we offer you all the opinions of real people who are using the services of Canadian Tire (Fish Shop) near Belleville (Canada).
Now the business has a score of 4 stars out of 5 and this score was based on 127 reviews.
As you can read, it reaches an feddbacks average is really good, and it's founded on a large number of opinions, so we can conclude that the assessment is quite credible. If many people have bothered to value when they are pleased with the business, is that it works.
As you know, we don't usually stop to place tatings when they are good and we usually do it only if we've had a problem or issue...
This Fish Shop is classified in the category of Department store.
(Translated) Bad service to the car. I changed my winter tires and they broke my wheel cap by putting them on the rim. (he did not do on my winter rhyme) My neighbor across the way had his oil changed and they misfired the cap and he lost all his oil ... (Original) Mauvais service à l'auto. J'ai changé mes pneus d'hiver et ils ont briser mes cap de roue en les mettant sur les rim. (il ne fit pas sur mes rime d'hiver) Mon voisin d'en face a fait faire son changement d'huile et ils ont mal visé le bouchon et il a tout perdu son huile...
Good collection of outdoor essentials for a small town. Staff is knowledgeable and kind, took their time to answer some questions I had and foundme what i needed ????
Got some really good deals.
great
Hard to find anyone working besides cashier's.
Store is great, selection is great, staff are always friendly. I love the online buy and pick up option.
(Translated) Very courteous (Original) Très courtois
Canadian Tire has always been my go to generalist store. Everything from tools and building supplies, to pet and now they have a new party supply section. It's located to the right of the entrance. 2 aisles down from pet supplies.
(Translated) It helps out but not always everything in stock (Original) Ça dépanne mais pas toujours tout en stock
Don't honour warranties on MotoMaster products. Been going to this canadian tire for years unfortunately wont be buying products from there anymore. Staff are nice though.
Great place to shop. Usually no problem with their. Products. If so. They will replace. If you have your receipt
(Translated) Website not up to date (Original) Site web pas à jour
Great!
Staff are useless with little knowledge of products and availability.
Never will I ever buy anything from here again I had bought a skidoo belt they for gor to give me my receipt and the belt blew a hole through my cab there was a 30 day return policy in store they wouldnt take it back the belt was made by dayco belts plus the belt haves a warranty through company so I dont k ow why they let Canadian tire sell there products
Very nice place to shopping!!
Huge and well-laid out store, with plenty of stock. Missed five stars only because cashiers were unorganized at the customer service counter and openly griping in front of customers. Please inform them that they should never be agitated or short with clients, or show their frustration with their jobs.
I didn't manage to get her name but there's a short middle-aged woman was a manager at this particular location. I've never seen someone be so rude and mean and demeaning to a new hire, she also turned around and was extremely rude to me because she thought I was a different customer. Honestly she is just miserable, really ruined my experience. It's sad to see a person behave that way. I'll avoid the location of I am able to shop elsewhere. Otherwise service was fine, and the location is average for a Canadian Tire.
Top!
Lots for verity of house stuff
Almost always have what I'm looking for and if they dont they will somehow manage to find it!
A large Canadian Tire. Definitely has a good collection of stuff. One of few Canadian Tires on the west coast.
Not a bad little store.
Friendly staff very helpful and knowledgable
Top of the hat to Chris, the general manager in Campbell River who was very quick to give us a credit on the item we returned. He also suggested we contact Canadian Tire main office about this matter so that it can be dealt with at the national level. We can't say enough good things about how Canadian Tire in Campbell River helped us with our dilemma. Thank you
Customer service desk. I guess not all Islanders are friendly. I would say the lady is grumpy because its Canada Day, but I was here yesterday and it wasn't any better.
Not many places to shop in town
perfect!
Canadian tire Digby N.S is one of my fav stores. I got my ride on here, my generator. I get oil changes here undercoating. Tires and tools awesome store and the staff is always helpful.
Good
Top of the line security system. Great customer service. Superb ownership and management. All in all one of my best retail experiences in a long time. Highly recommend.
Store is under Renovations. Product being moved and hard to find some products. Will be better when renovations are complete.
We found everything we needed, including desperately-needed fans during a heatwave when nobody else had them in stock. Helpful staff, well-kept store.
Good
Got just what I wanted. Store staff was very helpful.
Staff have always been helpful, if occasionally hard to find.
like store but never any staff to help you.
I noticed the shelves were perfectly faced which can't be easy in a store that big
Canada's everyday living store. Always check first, yesterday bird food and feeder plus some great Christmas cactus.
Big selection great flyer sales
Always in and out of this Canadian tire. Great staff for the most part, some staff is not very knowledgeable with what they are doing and should receive more training. Other than that this place usually has a well kept store and good pricing on merchandise.
This has to be the very BEST Canadian Tire I have ever been in. It's just a fun place to shop in because of the variety of excellent products, totally organized and clean. Best garden shop in the spring. Just LOVE this store!
Clean store and didn't see any issues.
Decently Canadian, large quantity of tires
Due to Quebec covid-19 restrictions, only auto parts are available for sale. All other household areas are closed off.
Awesome service
Good ‼️
One stop shopping for bbq supplies
(Translated) Always good service. The staff know the store. (Original) Toujours du bon service. Le personnel connaissent le magasin.
(Translated) Unbelievable! 3 employees offered me help! Alone in the store. Long live Thursday. (Original) Incroyable! 3 employés m'ont offert de l'aide! Seul dans le magasin. Vive les jeudi.
The store was very busy on a beautiful spring day. There were lots of cashiers working and the person who helped us was very friendly and efficient. They were setting up the garden centre as well. I've always found this location to be one of the best I've ever visited and I recommend it highly.
Brockville store has been an absolute mess since ownership changed last year. Aisles blocked by half unpacked product, TVs on high volume blasting ads all over the place, frequent loud announcements playing from overhead speakers. Used to love this store but now avoid it. Very unfortunate.
Excellent as always. Three new shrubs and a bbq tank exchange.
Absolutely appalling customer service. Rude and completely inept in the automotive department. Clear house and start fresh.
Understocked, failed to locate inventory several times.
Staff was friendly but the store itself was a bit run down
Got a flat tire and had to pull in to Canadian tire since that was the closest place to where I was. I went in and asked about getting the tire replaced, they could do it 5 days later. I'm not sure how a place is booked so solid that they can't take 5 minutes to swap 1 tire, but seeing only 2 cars in the 6 bay garage and getting a 5 day time frame made me laugh quietly to myself. The rep the said "sorry porkchop" and left. A+ customer service.
Never answer the phone. Why have a customer service if you dont answer the call
Great store - lots of selection, great staff. Lots of parking.
They carry everything.
You have to know where in the store to get what you need. I actually had an employee avoid eye contact with me so she wouldn't have to help me. Well they lost a $500 purchase from me as I couldn't find anyone to help me. We stood by the gazebos for about ten minutes until I got fed up and left
(Translated) I did not like this atmosphere I left St-Jean to go to Chambly and I stay in St-césaire so I made a lot of trips for nothing because in the inventory 15 minutes before there were 4 of the item that I wanted and arrived nothing more and phew the staff who are there is not made to work for the public I ask 1 question to 2 clerks and it was like this I disturbed me and the manager to me answered almost laughed in my face or mistook me for a nanny I'm not too sure. I would not go back to this place, it's over. (Original) Je n'ai pas aimé cette ambiance je suis partie de St-Jean pour aller a Chambly et je reste a St-césaire donc j'ai fait beaucoup de trajets pour rien car dans l'inventaire 15 min avant il restait 4 de l'article que je voulais et arrivé la plus rien et ouf le personnel qui est là n'est pas fait pour travailler au public j'ai poser 1 question a 2 commis et c'était comme ci je l'ai dérangeaient et la gérante m'a fait une réponse presque ris dans ma face ou me prenait pour une nounoune je suis pas trop certaine. Je ne retournerais plus a cette place c'est fini.
(Translated) I find what I load (Original) Je trouve ce que je charche
Small Canadian tire and great service. Kudos!
(Translated) Very good service (Original) Très bon service
Very friendly staff! Love shopping here!
Always have problems with pay at the pump
I had an appointment at 1:00 PM to change to install 4 winter tires and an oil change. It took exactly 2.05 hours for that. Horrible service and they would even listen to you, they really don't give a sh... .
All ways friendly good services
(Translated) We spoke to 2 people for a ceiling mount bracket for a curtain rod. The part was in inventory. I have never met 2 employees so disinterested, in fact totally useless. You could save on your payroll service. (Original) Nous avons parlé à 2 personnes pour un support à installation de plafond pour une tringle à rideau. La pièce était en inventaire. Je n'ai jamais rencontré 2 employés aussi désintéressés, en fait, totalement inutiles. Vous pourriez économiser sur votre service de paye.
Positive
(Translated) Good discount (Original) Bon rabais
The store had a facelift and looks great! Items are stocked and easy to find. Summer of ‘21.
Good prices for gardening
(Translated) Small but complete (Original) Petit mais complet
Love going to Canadian Tire in chatham! Store is always well staffed, stocked and clean! And Canadian Tire has something for everyone!
Very helpful staff, taking pride in doing a good job. Koodos.
Pretty standard for a Canadian Tire store. Prices are inexplicably more expensive than similar stores along the Trans Canada. If you can afford to wait hit one of the other locations. If you live here then.... well sorry.
Very tight aisles and not clean. Staff did not look happy
Highly recommend purchasing items from here but I will.never bring my vehicle here again for repairs. They don't know what they are doing.
Good store, well kept, lots of parking
Asked direction from the staff and he sent me in the right direction but not the right isle. Got to the cash and my item was cheaper then expected. ????
(Translated) I had great service when I bought tires. The manager was very attentive and helpful. On the other hand, the store looks more like a warehouse, from stock to the ceiling almost everywhere, it is very crowded and it leaves less room to move around. (Original) J’ai eu un excellent service lorsque j’ai acheté des pneus. Le gérant a été très attentionné et serviable. Par contre, le magasin ressemble plus à un entrepôt, du stock jusqu’au plafond un peu partout, c’est très surchargé et cela laisse moins de place pour circuler.
Great service. Good prices
Awesome selection. Staff are very helpful. Annica helped us out and was very polite and friendly. Great sales.
(Translated) I was refused a refund on a coat that had barely been 6 days since I had bought labels again after ... what is this new policy there is not written on the invoice, I am told they do only exchanges. Seriously, the coat …
What a great staff!!!!! Helpful beyond the call. I had to return an item and everyone was so helpful, efficient, professional and friendly. Good job all.
Staff very friendly and helpful.
Derrin an employee at the Bicycles department was very helpful and friendly. Thanks Derrin
(Translated) Boxes torn, products that break, clothes / stained items, but all sold full price plus a completely inefficient online service. I saw your answer, I'll take a moment to call. (Original) Boîtes déchirées, produits qui brisent, vêtements/objets tachés, mais le tout vendu plein prix avec en plus un service en ligne complètement inefficace. J'ai vu votre réponse, je vais prendre un moment pour téléphoner.
As always I love thus store and generally I can find what I need
Great selection, like all Canadian Tire, but the salespeople keep trying to push their freaking triangle credit card and it is annoying. They loose 2 stars just for that.
(Translated) Nice store, but the staff looks so jaded ... almost apologize for coming to disturb them! (Original) Beau magasin, mais le personnel a tellement l'air blasé... qu'on s'excuse presque d'être venu les déranger!
(Translated) When he says that a few things will be ready they happen but not built (Original) Quand qu'il dise que quelques choses va être prêt il sont arriver mais pas construit
(Translated) 2hrs for a tire change and oil change is long. The last time, change of oil only, still about 2 hours, while each time, I wait in the waiting room. I am told to make my oil change to 5000 km while the synthetic is everywhere else 8000. (Original) 2hrs pour un changement de pneu et changement d'huile, c'est long. La dernière fois, changement d'huile seulement, encore près de 2 heures, alors qu'à chaque fois, j'attends dans la salle d'attente. On me dit de faire mon changement d'huile a 5000 km alors que de la synthétique, c'est partout ailleurs 8000.
Had some of what I needed.
I think this is the only Canadian Tire that does not allow you to bring in your dog. This is really the only point of differentiation that would make me choose to shop here over any other box store. As a single pet owner, it can be challenging to go out with your pet, especially on a hot day. Knowing there is a place to go in if we need something while out and about has always been such a selling feature of Canadian tire stores. Very disappointed to be turned away today.
Everything we needed and more.
Hmm website said 18 availible in the store , head from Comox to courtenay, and sure as sh.. None AVAILIBLE!!?? I
Don't bother buying paint from Canadian Tire because their paint mixing equipment and other paint equipment is always broken and also the department is unwilling to help you with any paint questions. Also very hard to get help from staff. You practically have to search for them. If one staff member can't answer, they "phone" another staff member and well you have to wait for hours for that person to come .....They never come.
(Translated) The service is more efficient than the Trois-Rivières branch (Original) Le service est plus efficace que la succursale de Trois-Rivières
I bring to car to the shop to get a new set of winter tires, it was shiny and clean when I got there. After they’re done with it, got some damage on the rim and super dirty. Cost 120$ for labour for 40 minutes of work. This is very upsetting me
Always pleasant staff and great quality products.
Its a canadian tire
Well I guess I should expand on my experience. I had an item I had to return. Now full disclosure is that I bought the item at a Canadian tire in another town. But after 30 min of downright confusion and watching several employees go through the same steps over and over and not be able to return the item. I was given the final option of take it back to the store I bought it from. It was due to the computer not wanting to take the item back into inventory or some such thing. So they offered me a gift card for the exchange but after this experience I would rather my cash back (as I had the proper receipt) the main reason being I didn't and to have to be beholden to spending my money there since my experience was so poor. I was forced to leave as I had a child that needed to get to sports. So you will be relieved that you have a second chance to make it right since I still have the item. On a side note I have never had an exchange or return go without some sort of drama at this store.
Was not a good personal experience on many visits
Everyone so friendly and helpful!
I don’t know whats wrong with them, but auto service department tried to take advantage from a women who have least car knowledge and almost made me pay $300 just without even knowing actual issue. Truly Fraud!! Be careful!
A beautiful bright clean store but terrible service from many of the floor staff. My experiences range from being totally ignored while staff chat between themselves about personal issues in the middle of an aisle to begrudging assistance being offered only to have the staff member disappear never to come back. The front end staff at the tills are 100% fantastic but management could fire half the floor staff and none of the customers would know the difference.
Automotive maintenance at a fair price.
Went for repairs, got the wrong quotation, got the wrong information for the credit card application regarding my repairs, all in all a bad experience, director of service wasn't very friendly either.
Great sales
Good, had everything I needed
(Translated) 0 phone service, 0 store service, no automotive experience. They are paid by the piece. A scam. Don't go there! I had to threaten them with prosecution, to go to make a complaint to go far to make me reimburse the steal that they made me. TO AVOID. don't know the difference between electric and mechanical! (Original) 0 service pour au téléphone, 0 service en magasin, aucune expérience en automobile. Ils sont payés à la piece. Une arnaque. N'y aller pas! J'ai du les menacer de poursuite, d'aller faire une plainte d'aller loin pour me faire rembourser le vole qu'ils m'ont fait. É-V-I-T-E-R. ne connait pas la différence entre électrique et mécanique!
(Translated) Full of hammers (Original) Plein de marteaux
Rude staff, most give attitude when a question is asked, like they're being inconvenienced. It's worth driving to other locations for better customer service.
They have a good selection of gardening stuff, the camping section is great and most things are easy to find.
The store was organized by Canadian Tire standards but the checkout process is extremely slow. Staff were knowledgeable and helpful. Would shop here again, as it is the only option in town.
staff are very knowledgeable and a very friendly prices are usually on par with competitors my go to store whenever I need anything
very good and good products sales
Not as friendly as it once was.
We have been going to auto service garage for almost 5 years now. Awesome customer service and reasonable price.
The store sometimes seems crowded, but all you need is to practice common courtesy, and they always have what I'm looking for
(Translated) I experienced an urgent problem aimed in my tire on a Sunday noon the only one who had compassion for me because the winter tire season was all very busy and could not take me well done for this company a big thank you I'll go to you recommended for sure (Original) J'ai vécu un problème urgent vise dans mon pneu un dimanche midi le seul qui a eu de la compassion pour moi car la saison des pneus hiver était tous très occupés et ne pouvais pas me prendre bravo pour cette entreprise un gros merci je vais vous recommandé c'est certain
Good collection of fishing tools, hunting tool. You can also have fishing and hunting license here. Camping tent, bug spray, mosquitoes candles and other stuff are available. Mosquitoes candles did amazing job in our camping. Bike, floats, boats, and many others outdoors stuff are available with reasonable price. Store is located close to downtown. Other stores and facilities are close to this place. They always keep the store neat and clean. Washroom is clean. Very good customer service. Staffs are very friendly, knowledgeable and professional. They always help us with fishing rods. Lots of parking spots including para parking. Recommend others to try this store.
Glad to see they are open again. They have a few items that would normally be in the regular store.
(Translated) Thank you for all the products you have helped us in our daily life (Original) Merci pour tout les produits que vous avez sa nous aide dans notre quotidien
Very slow.
Store and staff always great. Once stopped a top level manager (or owner, not sure) for help, not realizing who he was, he stopped what he was doing and helped me 100%, did not pass me off to an employee.
Love the store
Canada's favourite Automotive, Hardware & Home store! Excellent on-line order & in store pickup! In & out in under 10 min's.
Good selection of products for this area
Outdoor stuff :)
Nice reorganization and few higher end brands added
Was in auto service. Got what I needed done at pretty good price.
Everytime I go into this particular store I cannot find anything that's posted on their website even if it shows to be in-stock. The help there is minimal. No one knows anything or where to find something and they make no attempt in searching. Either they need to hire experienced people or those who like to work.
New huge store
Good luck finding a worker to help you.
Why are there 8 EMPTY BAYS?
Always good deals on tools
Fast service as I picked up an on line purchase.
Better than Walmart for variety. A bit more expensive but worth it
Not gonna lie... home boy got all my car needs and also helped me return a defective item with ease , #GlaceBayBi
Great store customer service is great find what looking for to do your project
They do Carry everything
Staff is friendly and helpful. My only gripe is post covid a decent amount of products are kept "out-back" since they were more catering to curb side pickup during the pandemic. Great for camping and BBQ gear!
The garage was able to fit me in at the last minute, which really helped me out. The times I'd been there since have been okay, but there are never staff available in the store if you need help.
(Translated) I have always loved this store. Lots of choice, good price and the cashiers are always polite. The only downside is that there are no longer people who can help us on the floor. If you find two young workers, they …
Very pleased with the service I received and they had everything in stock that I was looking for.
Wow the best service I've ever had hands down! It was moving day and my car was accidentally injured while trying to change my tired over with a friend. I called Canadian tire and Allen Y answered and I explained it was an emergency. He was fully booked and still said come right away and I'll fit you in. They even fixed my exaust leak after asking me. Thanks Allen and his team! I will be getting them to change my tired back in the winter! Cheers boys!
What's the point in putting inventory numbers on the website if I drive all the way there and you can't find the product? Boo!
Great sized store, vast variety, helpful staff
Good
Good store. Nice selection. I could wander around there for hours finding stuff to buy that I do not need.
Smaller store but good. When they show stuff online it is actually there not like another CT close by.
Could have more staff to help when looking for things
Large, lots of inventory but staff...well
(Translated) It's fun to shop (Original) C'est fun de magasiner
The cashier, Heaven-Lee, was amazing. Friendly. Helpful. And full of energy.
I love the ladies that work here.. they are always there willing to help me with anything.. very friendly.. must be the country air!!
What can I say? Very clean store that always is well stocked, unlike its main competition across the street, Walmart.
Very nice service!
I got an out of province vehicle inspection at this location. I booked it over te phone, I was never quoted a cost, I didnt care because I needed to have it done. I was told it would take 1 hour. That day, 28 minutes into the service I got a call I needed a piece replaced and it would cost be an other $85.00. I said sure, because I needed to get BC that day and they had the time. I was told it would be an other 40 minutes or so. 30 minutes later I got a call, all done. Awesome fast service.. so I thought. I went to pay my bill and it was almost $500.00 showing on the debit machine, I was in shock and just continued the payment. I wasn't shown my bill before paying, I thought because of covid they didnt want to many people touching papers. My mistake. Got to my car and looked at my bill.. I was charged for 2.5 hours of service and I was there for just an hour. On top of that, a bunch of other service charges I was never told about. I was confused and upset so later that day I went back to speak to a manager. No one was in the automotive department, another manager told me she would leave a msg for the automotive manager and that he would get back to me the next morning. I never got a call.. I waited all day and by 4pm I figured I wasnt getting a call so I drove back over to Canadian tire. When I pulled into the parking lot I got a call from Dan, the automotive manager. Apparently, Dan was so busy that day he couldnt have called me and that he was leaving for the day and would call me tomorrow if he could. I heard the msg and quickly ran inside to catch him before leaving. I found Dan and I experienced the worst customer service I've ever witnessed. I explained to him how I was confused about the charges and how I was never told about these extra hourly charges, shop charges etc. Dan told me "I dont believe you. My men would never not quote you those extra charges" I tried to explain I was only ever told about the part piece costing an extra $85.00 which I was all good to pay for but I wasnt told about any other charges. I told him I wasnt even quoted for the orginal inspection over the phone! "I don't believe you" "Im not arguing with you" . So disappointing and I was belittled in front of other customers. He asked me why I didnt question it when I paid . I told him I didnt get my papers till after I paid and that i figured it was because of covid. Dan told me that was my fault and that maybe I should have looked before I paid. And that it was a lesson to be learned. Dan tried to tell me they charge that much an hour because thats how much hi employees make an hour. I know people who have worked there and no, thats not even close to true. I was straight up lied to by their management and tried to be taken advantage of by their staff. Needless to say, I won't be going back.
Access to most products however supplies tend to be low so you may find they have run out , especially during sales. Lots of parking and overall good selection.
Although the selection is fine, and people are nice, there is no way to effectively social distance in the store. There are no directional aisles, although the aisles are narrow. The till area is very crowded, meaning you must walk through a big crowd to leave, or stand in a long crowded line to pay. I was very disappointed when I visited recently. Only go if you want the plague. ☠
I like it
(Translated) Offers a wide variety of products from small kitchen appliances to car tires. Please note that this firm store is scheduled to be moved in May 2018. The new Canadian Tire will be built between Maxi and Staples at Galeries du Cap. (Original) Offre une grande variété de produits des petits appareils de cuisine, jusqu'au pneu de voiture. Prendre note qu'il est prévu que ce magasin ferme soit déménagé en mai 2018. Le nouveau Canadian Tire sera construit entre le Maxi et le Bureau en gros aux Galeries du Cap.
(Translated) Very dedicated staff, sincerely I recommend this place. People of hearts! (Original) Personnels très dévoués, sincèrement je vous recommande cet endroit. Des gens de cœurs!
A friend and I were on vacation checking out the island when our power steering suddenly died on the highway heading into Buckley on BC Day. As it turned out, our engine mount loosened, serpentine belt blew, and we needed a full retiming of the engine. The day after the stat, not a single mechanic was available within 5 days to help despite there being a dozen in Courtenay. Canadian Tire was available to take us on short notice and went way beyond getting us back on the road that same day, including rubber fitting the worn engine mount into our car so we could get back home without waiting for the part. Big thanks guys - you salvaged our trip!
If you're in Elliot Lake and need anything, as always Canadian Tire is a great choice. They're well stocked and have very helpful staff, especially Reed, who offers grest customer service, willing to go above and beyond to help the customer.
The staff were helpful and friendly.
(Translated) The dream between 4 walls (Original) Le rêve entre 4 murs
The staff we felt with was very helpful and kind.
New ownership, just not a fan of the Corral Style lines for the cashiers.
Nice Store, well stocked Canadian tire,
The store was a bit disorganized
Reliable for almost anything for the house, car and outdoors
Always good deals
Huge store with anything & everything, great quality tools, huge selection on everything with very decent sales, I go here for just about everything except my groceries and electronics. Of coarse just like any big store it can be hard to find someone to wait on you at times, other then that the staff is friendly and helpful.
Canadian Tire is one of my favorite places to shop. They have very knowledgable staff and they have a very well run store. They often have sales and discounted items. Wait for stuff to go on sale!! A+ will go again.
Love this place always good deals and friendly stuff
I like going there late in the day, and they're open until 8. Very few people are there around supper time and later. Less chance of being exposed to Covidiots. ( People that aren't cautious about exposure!) I dropped a brand new 1/2" drive ratchet in 30 feet deep water, while attempting to tighten my outboard motor mount. It is from a 33 piece set that sells for $129.oo! The ratchet alone, to replace is $89.99 ! Makes no logic to me. Just though I'd throw that in. So I'm going without it. Otherwise, Canadian Tire has everything.
Good products and good service. The only complaint is that their prices are higher than the competition.
They have what I'm looking for
I love Canadian tire
Helpful and friendly staff, good pricing, and good quality items!
Excellent source for auto and home. I would give a 5 star but these stores are cluttered with items that just dont belong there. It makes shopping for what you actually went for at that store more tedious. Service was friendly and helpful.
One of the worst place to get your car service. Even though i have pre booked appointment week ago for winter tire and waited more than hour on day of the appointment (after i handed over the keys) they are letting me that they don’t have Parts for service. What a waste of time, not even courtesy to let me prior at least. What is point to book appointment?!! Never coming back to Canadian Tire.
Great service center answered all our questions
(Translated) Not easy the service (Original) Pas facile le service
Very satisfied
When u order sometime online and pay for it already you would think it would be a quicker experience when to get to the store to pick up your item, but with Canadian Tire that is NOT the case, and this wasn't the first time either, there should ALWAYS be someone at the back counter to help wit the online orders, because that is the way of the world now (ordering online) and it should be am easier experience then it actually is.
Love this place
Staff always amazing . Love this Canadian tire
Very efficient and sincere business. Staff is very knowledgeable about all involved with my service .Thankyou
Easy to find whatever you need. Lookout for good deals, they crop up a lot.
Bon service
(Translated) The laziness of the employees is impressive. (Original) La paresse des employés est impressionnante.
Good service
Great sales!!Always great service!!!
Literally nickle and dime'd me when returning faulty product, wanting 15c store money or off return. Way to make me not want to shop there again with such a ridiculous policy.
Customer service went above and beyond to help find what I needed. Must have spent an hour helping me. Other team members would come by and help out too, really good service.
Nice new clean store. Lots of long-term staff which makes for great customer service.
Has shopping for all your needs
Such slow service...but people were friendly..
(Translated) Very good service in general. On the other hand, hygiene is desirable in the toilets which are sometimes very clean (Original) Très bon service en général. Par contre hygiène à désire dans les toilettes parfois très salles
Only there very briefly but staff was friendly and shelves were stocked.
Excellent Customer service.
Three years ago I said "Customer service and inventory needs a boost". This year I went back and their service was fantastic in the auto parts area - truly excellent! The man patiently helped me find parts for an old car, no longer sold. And they work perfectly.
There is always a Canadian Tire around the corner in Canada! Cannot beat what they have, ever. Such a huge variety of things from household, outdoors, automotive, paint, and more. I wish there would have been something like this when I lived further south!
Very helpful staff
Always great prices on pet food.
Lots of sales
excellent store a bit small but all the people are friendly
the garage is a mess worst service ever never going back to canadian tire chambly
Sometimes it takes a long time to get help.
(Translated) What's flatter than crashing while traveling? Back from Montreal to Quebec, the alternator of the car lets us go ... I'm in the shnoutte until the blow! The tug brings my car to the Canadian Tire of Trois-Rivières rue Barkoff. It's Saturday night 22:30 ... From Quebec, I contact the store to let me know that everything is fine and that the repair is going well. All that is missing is the belt, damaged in the incident. Although it was Sunday and the suppliers of closed rooms, they managed to do everything, even my oil change! A big thank you to Steve who went out of his way to find the parts and keep me informed. A situation that started badly, but ended well thanks to you. Thank you! (Original) Quoi de plus plate que de tomber en panne en voyageant? De retour de Montréal vers Québec, l'alternateur de la voiture nous lâche... Je suis dans la shnoutte jusqu'au coup! Le remorqueur amène ma voiture au Canadian Tire de Trois-Rivières rue Barkoff. On est samedi soir 22h30... De Québec, je contacte le magasin pour me faire dire que tout va bien et que la réparation va bon train. Il ne manque que la courroie, endommagé dans l’incident. Bien qu'on était dimanche et les fournisseurs de pièces fermés, ils ont réussi à tout faire, même mon changement d'huile! Un grand merci à Steve qui a fait des pieds et des mains pour trouver les pièces et me tenir au courant. Une situation qui a mal commencé, mais qui a bien fini, grâce à vous. Merci!
The staff is helpful and very friendly. They really impressed me!
Today I attended this store to make a fairly large purchase. The guys in the electronic area were more than helpful. Things started when we got to the counter where we met up with Cheryl. To say we were treated horribly is an …
They were very kind and knowledgable and helpful.
Small store, outdated and not open Sundays or past 6pm the other 6 days of the week. Helpful staff and service otherwise
Had exactly what I wanted
I stopped in there to buy coolers for an event and the customer service was excellent. I was in and out in under 15 minutes and they had to scour the store to find the ones that I was looking for! Thank you!!!
Unprofessional staff goofing around in front of cuatomers, heavy metal music playing on radio. Not the most pleasant experience.
They treat customers like thieves. I'll go to Lordco and Home Depot before I shop here.
Went here to pick up paint and supplies the lady in this (I'm afraid I don't know her name)she previously worked at the home hardware in GB , she was very knowledgeable and helpful and did both businesses proud. Thank you for the excellent service.
Could be better, could be worse.
(Translated) All kinds (Original) 種類其全
Service could be better. Sometimes you can get someone to help but it's not very often.
Good selection of hunting and fishing gear. Some good deals to be had.
(Translated) A Canadian tiew like the others (Original) Un Canadian tiew comme les autres
Great store. Lots of parking, lots of isles. A HUGE amount of stock.
Always clean and friendly service, very few times they have not had what I want in stock.
(Translated) The store is still small and condensed. By cons we find good bargains and employees are friendly! (Original) Le magasin est quand même petit et condensé. Par contre on trouve de bonnes aubaines et les employés sont amicales !
Could be a little more Customer Service in the hallways.. All the rest is good ????????
They always have lots of tills open so you rarely have to wait in line. Friendly, helpful staff. Returning something is easy. Great store.
Stood in line for 20 minutes...pretty much par for the course in Estevan. Not impressed.
(Translated) Excellent service and very competitive price (Original) Excellent service et prix très compétitif
This location is a large full store and the employees running around in circles sometimes there's either a bunch of them in one area or you're searching for help with something and you can't find anyone. But the overall store looks good and it's clean and well-maintained so the overall shopping experience pretty decent
The manager here is not a very nice person. Was going to return a item was asked to leave without returning my item . Was very unhappy with him .
A little bit too crowded... but has everything posted in the flyers
It's Canadian Tire, what's not to love?
A lot to choose from with decent prices, store can be messy and good help is very hit and miss
(Translated) Wrong information on product prices. Waste of time. (Original) Mauvais renseignement sur prix produits. Perte de temps.
(Translated) Excellent service at the auto center. I had to replace my tires the same day, being in Gaspé, my car was ready on time. As a bonus, an inspection of the vehicle. Courteous service, 6 year warranty on tires. (Original) Excellent service au centre auto. Je devais remplacer mes pneus le même jour, étant de passage à Gaspé, ma voiture a été prête à l'heure prévue. En prime, une inspection du véhicule. Service courtois, garantie 6 ans sur les pneus.
We usually wait until we go to Sudbury to buy most things we need since this store is small and has a limited amount of merchandise to pick from. The Canadian Tire store in Sudbury is the size of a Costco and has plenty of product options.
(Translated) Beautiful new 2-3 year old store (Original) Beau magasin neuf de 2-3 ans
It's a CanadianTire. What's there to complain about
Really clean, friendly store and good sales. I always like checking out Canadian Tire stores other than Barrhaven location Because I believe we should support them (but am disappointed with the one in my area). This store had even many of this book in pics that looked interesting for $10, but I didn't end up buying it, so I can't tell you about it...
They have most everything I need, the staff are far from helpful.
Nice people around
I just got off the phone with Al in the Auto department, what amazing customer service he provided, thank you. I will definitely call here again to seek auto parts. Well done.
Grate
Roomy and pleasant staff
Great had fun actually.
The truck is finally gone!!
(Translated) Always know you need it, even if it is not the quality you are looking for. (Original) Toujours sque tu a besoin, même si c pas la qualité tu recherche.
They carry hobby stuff for grown ups. And stuff to help adults be responsible too. But mostly the hobby stuff. I bought bits today so I could repair an Xbox controller. Excellent!
Automotive centre tried charging me twice what Larry's Exhaust quoted. Avoid.
(Translated) Very disappointing service, unsupervised and lack of customer care. The worst Canadian shoots from the south shore! (Original) Service très décevant, non supervisé et manque d'attention au client. Le pire Canadian tire de la rive-sud!
Took my JDM Subaru here for an inspection in Oct 2021 and found out my car needed a bit of work to be insured in BC. The staff (Ron in particular) were very good about explaining to me what needed to be done (and why!). After a few weeks spent acquiring all the parts I needed from a scrap dealer I brought my car back and they were able to do all the work needed to get the car to pass the inspection. All credit to the Canadian Tire Courtenay team. They were helpful, knowledgeable and patient with me as I had never done this before. Wil be bringing my JDM Subaru back to them for any future service needs as they clearly know what they're doing.
Now banning people unless they can wear a mask Will probably never shop here again Too bad, was one of my favorite stores
The service was great, the found the item I was looking for.
I's what it is
Canadian Tire employees made sure my kayak wasn't roadkill! I just had a really great experience at The Brockville Canadian Tire. I bought a kayak online from my home and then drove 2 hours to the store to pick it up. I also needed to buy all the accessories, car rack etc... The customer service counter had my kayak ready when I arrived. Two very kind and patient employees brought it out to my car for me. They're not supposed to lift the kayak onto to the car but helped me lift it on because I was on my own and there was no way I could do it myself. The car department helped me get the right rack for my car. The regular racks for my car are over $150 ???? but they helped me fine an universal alternative kit that was less then half the price ????. The outdoor department helped me get a kayak safety kit. Then when I couldn't find a paddle I liked, the employee checked all the other Canadian Tires and went over the pros and cons of the available paddles that best suited me... SO helpful and saved me a lot of time. To top if off, a lovely local Brockville resident named Cole helped me tie everything down. So amazing because I've never had to tie down anything on my roof and if I did it wrong my new kayak would have been road kill. THANKS COLE????
Lots of cool stuffs even guns haha
Very good and friendly staff.
Lots of stuff that is hard to find. Sales staff are few and far between.
Everyones very eager to help!
Great staff, clean, well stocked store.
Speedy service at the parts counter.
I find this store in particular to be very disorganized and the items you're looking for can sometimes be very hard to find. On the plus side sales associates seem to be friendly.
Dose anyone know about the items in the store
Great store to shop in
(Translated) Worst Canadian still pulls out of order (Original) Pire canadien tire toujours en désordre
Great service
As a mother of twin toddlers, who is forced to carry a large amount of supplies around on a daily basis, in a backpack; this locations unwavering dedication to their asinine "no backpacks" rule is, in my opinion, discriminatory to those of us who choose to cary a backpack. I refuse to leave my backpack with their staff, so thus I also unable to shop at this location. A little understanding and flexibility in regards to individuals life circumstances would go a long way towards creating a positive customer experience in this situation.
(Translated) Lacks a lot. REALLY disgusting parking lot. Garbage cans not emptied for 2-3 days. It overflowed at the location of the baskets. (Original) Manque beaucoup de choses. Terrain de stationnement VRAIMENT dégueulasse. Poubelles pas vidés depuis 2-3 jours. Ça débordé à la emplacement des paniers.
It's CTC!
I wish there were more small store like this. I like it.
The staff were very helpful and went above and beyond.
Great prices location.. Good service.
Same old Chinese stuff as any other store in North America
I will never visit car service section until they kick out that lady manager . She is so rude in her talking . I made an appointment for 1 pm on Friday a week ago to switch my tire to winter tire when I reach there she canceled my appointment says need to come next Tuesday. So what I do with my tires she replied Tuesday Tuesday Tuesday and her voice is getting harder and harder . Why you keeping these kind of employees to loose your business. This is my first review post . I made it only because everyone should know about it .
Great service, awesome price, and availability
Someone stole the wheels off my garbage can. At first I thought that was insane. But whatever. I decided to get a piece of rod and attach new set of tires. It was damned near impossible to get new wheels. Then I understood why someone stole mine. I really wanted to just steal someone else's wheels. But I didn't. It ended up being cheapest to buy caster wheels and remove the casters. I had to break the cycle of garbage can wheel theft. Helpful staff
Well organized and friendly staff. Lots of parking.
I picked up one item. Went thru a cashier " in training" her name is Maya. She did very well. Service with a smile & quick too. Will be back. ????????
(Translated) Beautiful store (Original) Beau magasin
Called the store to confirm something was in stock (it said 2 were available online). Woman was quite rude but told me yes, 2 were in stock. It was a hard to find item, so I drove the hour to pick it up immediately only to be told that the item sold out 2 weeks prior. Such a waste of time - especially since I called in advance!! And worst experience on the phone.
(Translated) The quality of the products is ordinary, but it is a good convenience store. (Original) La qualité des produits est ordinaire, mais c'est un bon dépanneur.
Got the car in very fast thanks you guys !
Would’ve given 5 stars, but sometimes it’s very hard to locate items or find assistance
Return policy sucks
I find the auto dept usually understaffed however the staff will do the best they can to their knowledge. They will still give you their attention eventhough they are super busy. That's good service.
(Translated) Pleasant employees, good choice and good prices. If downside, there are few employees or they are not visible. (Original) Employés agréables, bon choix et bons prix. S'il bémol, il y a peu d'employés ou ils ne sont pas visibles.
Has some decent gear for the outdoors
Great store
From last 2 months i am going back and forth to this store in Charlottetown but everytime i go there they tell me the product is here, but we are not able to find it come tomorrow it ahould be here. Then they told me to order the product online and pickup from store i did that twice and both of the time they gave me wrong thing is the staff blind or illiterate to see what i have ordered and what they are giving me. Horrible experience poor management. Product is Dr do professional insect killer.
I bought my mom a great flashlight here
Personnel.. young woman was very helpful. Thank God! ☆ Store is very badly organized unfortunately.. too many articles scattered everywhere.
To my surprise, I found a helpful Canadian Tire employee who directed me to the right place and I found the gift of been searching for. To add to my surprise, when I got to the cash, it was half price.
Very good
Had what I wanted but they had only one cashier on People in front of me had a pocket rat ( dog) and the cashier had to get out her jar of treats and pet the dog ,all the while the rest of us stood there looking at each other and our watches.
(Translated) You can find everything in a Canadian Tire, the staff are always smiling and the items are really cheap and the discounts are very advantageous compared to the competition! (Original) On trouve de tout dans un Canadian Tire, le personel est toujours souriant et les articles ne sont vraiment pas cher et les rabais sont très avantageux par rapport à la concurrence!
Good service, staff helpful, items easy to find.
Great store for outdoor gear. Fishing section is very good.
Seen kbe seen them all. Can always find what Im looking for.
why did they get rid of their wifi
Good servicw and lots of choices just like all other Canadian Tire. Its THE store!!
Excella t customer service
Walked in no wait got the item paid and left. All good. Weird music from overhead speakers.
Good
Great visit with excellent help from the staff!
I purchased a bike for myself The gentleman that sold me the bike was very knowledgeable and I couldn't be more satisfied with my purchase
Bathrooms were inspected well by both myself and husband ????????
New to Canada? This is our one stop shop for engine oil and KitchenAid mixers.
(Translated) Excellent service. New, very dynamic staff (Original) Exellent service . Nouveau personnel très dynamique
Great place to shop nice staff excellent prices...
What is with Canadian Tire and Theo lack of customer service. Ask for somthing anf they point and walk away. It a company wide problem at every location.must be a lot of unhappy employees. They seem to views questions or directions as a nuscience. Cone down from the top. Bad management.
(Translated) website difficult to follow ... for the rest the service is good (Original) site internet difficile a suivre...pour le reste le service est bon
Had everything I needed in a Canadian Tire in Port Aux Basques. Thanks guys!
Was double billed for an item. Is in another city than where I live, they won't acknowledge the mistake. Poor taste
Gas bar workers are very friendly and nice people. Enjoy going there every time. Rolly is a very nice lady.
Canadian tire Prescott has untrained staff. Management is a joke. Told me my truck was obsolete. I had to travel an hour to Cornwall Canadian tire. Cornwall Canadian tire checked the stock in Prescott ,on the computer they even call Prescott gave him part numbers they have lots of parts in stock for my truck I didn't have to travel an hour ! Prescott and prices on sale won't be on sale when you go up to the front cash you have to argue and argue and argue . just stay away from this store!
Awesome deals
Slow service,, empty shelves. Would not accept American money. This store has really declined - such a bummer as I used to really like visiting. Drive down the road to the Walmart
I bought tires there The deals are good but the customer service I find at the parts servise desk is cocky . Maybe I am wrong . I doubt it . Doug is a great person and he is there for the customer. Maybe those at the parts service desk can learn from that ?
Typical Canadian Tire
Brockville CT. Won't be going to this store ever again. ???? Trump stuff? Really. So sad.
(Translated) Good selection of camping and outdoor accessories (Original) Bon choix d'accessoires de camping et plein air
Because its Canadian
Great store
Overall good experience, except their ridiculous online order pickup policy which does not allow my husband to pick up items I have ordered if I happen to not put his name on the order. Even called into the store to ask to add him to the order for pickup, gave them the order number and Mastercard information but they still would not add it.
Large store with lots of selection... but zero customer service. Waited around 15 mins at service counter to give them my keys for my appointment to get my tires changed. Then it took them 2 hours to change my tires with only 2 or 3 cars in the garage. So they weren't busy.
They had what i was looking for on the shelf and was out the door with no fuss.
Not much of what I was looking for. Have to order anything I want in.
In the time of covid there is NO social distancing being practiced! Had I known how bad it was once I was in there I wouldn't have gone in!
Everyone was very courteous and helpful. The line ups were long but the efficient staff got everyone through in a timely manner
Cute little small town Canadian Tire store in Glace Bay. Can Tire doesn't have that great a reputation when it comes to car repair, but not this one! I take my favourite cars to get worked on and they never let me down!
Cashier was very helpful
Nice staff over there
Was in bicycle section for 1 hour and 10 mins waiting for help
This review is just to do with the Party City aisle/section. The staff were so sweet and amazing but I paid $50 for helium balloons that didn’t even last 24 hours. Not happy because in the past it’s lasted over a week from other Party City’s.
I tryed to get some help but the one lady just walked by me
Open! And, reasonably staffed for a COVID-Saturday Afternoon. Arrows in some aisles, randomly... seemed to confuse people. Only one guy on auto parts with a line-up of folks needing serious help. So, I opted for the handy budget-brand headlight instead of waiting for him/someone to open the locked showcase containing better high price bulbs. Just wondering how much lost sales balances with $taff cost vs. locked $howcase vs potential for $tolen bulbs? If Cdn Tire insists on locking up product without having staff... I might as well go to a real auto shop like NAPA?
My "go to place" for most hardware used around the home. Best part is the helpful staff and the great customer service. Warranties and returns are hassle free.
The general manager of the auto parts is amazing! I am not from Campbell river, just visiting and have no idea how to begin with vehicles. I took my car in and he told me exactly what needed to be done, the reasoning why, and gave me my options and kept me updated throughout. Amazing experience!
Great store, fine staff.
(Translated) Lack of staff on the floor (Original) Manque de personnel sur le plancher
It's canadian tire. What else are you expecting?
(Translated) When you call and you spend more than 5min before someone answers you and asks you to wait again .... the service is ridiculous !!!! More canadian tire Chambly .... (Original) Quand tu appels et que tu passes plus de 5min avant que quelqu' un te réponde et te demande d attendre encore....c ridicule le service !!!! Pus jamais canadian tire Chambly ....
Friendly people
Miss the small town homey feel of the old Canadian Tire. Very difficult to return items. I took a coffee pot back the stank so badly of plastic I could not drink the coffee. Their staff was so unhappy that I was returning it. She said she could not resell the item as it had been used and she was not going to let me return it. Well, sell better products. That is why I shop at Costco. Their staff is always cheerful and they have an excellent return policy. If you are not happy with the product you can return it.
(Translated) I would tend to say that it is a Canadian tire like the others, but that would be to forget the legendary heat of the Gaspésiens! So every time I have been there, I have been treated to excellent service that is not allowed in Canadian tires in large cities. (Original) J'aurais tendance à dire qie c'est un Canadian tire comme les autres, mais ça serait d'oublier la légendaire chaleur des Gaspésiens! Alors, à chaque fois que j'y suis allé, j'ai eu droit à un excellent service qu'on n'a pas le droit d'avoir dans les Canadian tire des grandes villes.
Always enjoy my experience. Staff very friendly and helpful
My first carb cost me 23 bucks ,they may cost a bit more this is my go to for any thing to fix the house the staff are friendly and will be glad to help you got good parts and auto repair ,gas bar and every thing for the home and car .
good store but not so good staff
Good service from the garage and also quick service when I tried to order my stuff online for a pick up at the front desk.
(Translated) Sometimes you have to look after clerks and run after them, otherwise excellent service (Original) Parfois faut chercher après les commis et courir après eux,, sinon excellent service
Sales are pretty great and finding a staff member is usually pretty easy. Wide variety of items to choose from.
The name speaks for itself. Great prices, great deals
(Translated) Large parking and clean store. Sells bus tickets for the OPUS card too. (Original) Grand stationnement et magasin propre. Vend des billets de bus pour la carte OPUS aussi.
(Translated) Purchase a battery for my vehicle. On the advice of the clerk, I buy what he tells me to be the best for my car model. Result, battery too low, has difficulty in winter. After checking with a garage, this battery is too small for my model. Waste of time, money and trouble. (Original) Achat d'une batterie pour mon vehicule. Sur les conseils du commis, j'achète ce qu'il me dit être la meilleure pour mon modèle de voiture. Résultat, batterie trop faible, a de la difficulté en hiver. Après vérifications auprès d'un garage, cette batterie est trop petite pour mon modèle. Gaspillage de temps, d'argent et du trouble.
Always feels like your visiting a friend.
Just like all other Canadian tire s
(Translated) Very nice prices very affordable (Original) Très beaux prix très abordables
Good service
I always have consistently fantastic experiences at the Charlotterown Canadian Tire. The wonderful people who make this store so fantastic create a welcoming and cheerful atmosphere that makes shopping an easy and fun activity. Darlene, the manager always makes the customer her top priority and is a kind and welcoming presence, treating everyone like family! Our most recent experience was made especially wonderful by Barrett and Bobby from the Parts and Service departments. Throughout the entire experience I felt confident in their kindness, ability and experience. Barrett reached out from his heart to assist me with getting my part and guiding me through the process so that the Service department could install the part on my vehicle. Bobby, the mechanic was clearly extremely skilled and treated my car with respect. I was so impressed by both Barrett and Bobby I wanted to share this story! With this location's effort to reach out to each customer with genuine kindness and a willingness go above and beyond, it creates a wonderful place that Canadian Tire's head office can be proud of and hold up as an example of excellence!
Wide variety of products for anything, outdoors and indoors. Like tools, sports, fishing, tenting, building supplies and much more! Along with their car service. ???? Since 1922!
If you're carrying a bag they will make you leave it with them or search it as you leave. What am I going to steal?? A bike??
(Translated) A Canadian tire is a Canadian tire. No more no less. (Original) Un Canadian tire, c'est un Canadian tire. Pas plus, pas moins.
Good small town Canadian Tire.
Good store, friendly, helpful staff.
Has a host of many of the things you need for cleaning and repairing your home
(Translated) Disillusioned employees who all seem to be sleeping on gas. Clearly the next generation is not there. (Original) Employés désabusés qui semblent tous dormir au gaz. Clairement la relève n'est pas au rendez-vous.
Great service at the parts counter. And I really like the option they provide to rent tools you would only use once in a blue moon.
What a nice change. The New owner was actually on the floor. Helping customers, setting up new merchandise. This it's a welcome positive change.
Excellent job ladies only problem is the guys always think people are trying to steal things inside backpacks so people just leave store and buy products at store next door instead.
Typical crappy tire. Excellent sake prices.
Love the great selection of products
Extremely slow service
(Translated) Nothing to say about the service ... there is none! You have to look for the tool clerk and when found she runs away! Fortunately, the promo on drill is interesting once you get advice! (Original) Rien à dire sur le service...il n y en a pas! Il faut chercher le commis outil et lorsque trouve elle se sauve! Heureusement la promo sur perceuse intéressante une fois qu on s auto conseille!
Christine M with Stephen M and Dave M provided excellent customer service. Thank you 5+
Great!
Great service
This is one of the smaller Canadian Tire store but you will most likely find what you are looking for. Staffing is low at times but the service is always excellent.
(Translated) Best EVER service (Original) Meilleur service EVER
I never leave reviews, but I feel I had to on this one particular visit. I was very disappointed. I saw a grill on sale on the Canadian Tire website that was perfect for my husband for Christmas. It said there were 3 in stock at the store. I went to the store and didn't see it on the shelf or on the middle aisle displays, so I ask an employee. They try to find it on the shelves but weren't able to. Then, he goes and checks in the back. He comes back maybe 5-10 mins later and let's me know they're bringing them out from the back. I say thank you then wait 20 mins. Then I ask another employee about the grill cause I had been waiting awhile. The new employee and the original one (who showed up about the same time, soaked from being outside) kinda talked to me but more so with each other and say they thought they found it but they think it's a different one. The new employee suggests to the the original employee to have so and so assist them in finding it. So, I wait another 45 mins until the original employee returns. At first, he was walking towards me then stops to talk with another employee for 5 mins. Then he eventually makes his way towards me and kinda looks at me like he wasn't sure it was me he was helping (honestly like he just took a lunch break and was coming back, but I'm only guessing) and I ask him were you able to find the grill? He said no. I asked if the website is not accurate then with having 3 in stock. He said someone moved it without putting in where they moved it cause they pretty much don't know how to do their job. I thought to myself, sounds like a common problem around there. But at that point I was very frustrated cause amongst the 10 or so employees I saw walking around, no one could help this guy or even asked if I was being helped. They seemed more concerned with talking with eachother or restocking shelves than helping customers out. Another lady was waiting awhile for an employee to ask for assistance in getting something off a higher shelf while I was waiting. I waited probably way too long to be told no, I can't find it. Giving this guy the benefit of the doubt that he'd find it in the back cause the website said that they were in stock. I mean, it's December and a grill. It's not like it's the middle of July. Anyway, the guy gave me a raincheck slip and I had to ask how it works cause clearly customer service is not a priority in this store. He said I would have to call the store and ask about the grill. Then, I asked if I did the order online and pickup in store would that be any different? He said no, probably not cause the order would get sent to one of them on the floor and then they would have to go look for it. Sorry bud if I'm actually having to make you work, geez. Seems so much trouble for a grill. I left this store feeling so frustrated and it just left a bad taste in my mouth. I should've just left maybe 15 mins in, but I wanted to shop somewhat local and save myself the waiting on shipping. Trusty ole Amazon won again. Sure I spent a little more and I have to wait a few days for shipping, but I probably got a better grill anyway and way less of a headache/faith in humanity. Canadian Tire train your employees to provide good customer service and to remember that the customers give them a job. Or maybe I'm crazy?! :D
(Translated) Very rude and uncomfortable staff. (Original) Personnel très désagréable et peu courtois.
Been waiting in line for 30 minutes. There's 4 people ahead of me. There was 5, but one got fed up after 20 minutes and left. There's one till and customer service open. My toddler is grumpy but I need these things to heat my home TODAY. This is unacceptable
The workers are always friendly here but there's far and few in between when you're looking for something and trying to find someone you spend about 10 minutes just to get some help.
Great store. Little small
This store has a variety of items and very helpful staff..
(Translated) Really blah the service. No clerk at the auto center at noon to come and pick up my car. Very disappointing to have to wait. (Original) Vraiment bof le service. Aucun commis au centre auto sur l'heure du midi pour venir rechercher mon auto. Très décevant de devoir attendre.
Too busy in the tire center to help.
Super fast service!
(Translated) Small shop. Not much choice and few services (Original) Petit magasin. Pas grand choix et peu de services
Canadian Tire is such a wonderful joy to visit as the family owned and operated business they take such Pride to make sure that their customers are fully satisfied and if they don't suit your needs they will bend over backwards to please you
i will never shop at this canadian tire again. i was treated extremely poorly by Lynn, she was incredibly rude and sassy with me, and she has ruined my entire experience of that canadian tire. very disappointed.
(Translated) The service at the car center is absolutely dismal and the prices are completely disproportionate and unjustified. For a simple change of oil, I was sitting in the waiting room for 2h30. Save time and money and go car repair elsewhere! (Original) Le service au centre-auto est absolument lamentable et les prix sont complètement disproportionnés et injustifiés. Pour un simple changement d'huile, j'ai été assise dans la salle d'attente pendant 2h30. Sauvez du temps et de l'argent et aller faire votre entretien automobile ailleurs!
A true testament of 'doing the best you can with what you're given'. I probably go here once a month? Maybe once per six weeks; I'm a huge fan of the Canadian Tire franchise. I constantly search for deals and they always scratch the itch. I sadly can't buy their gas anymore (I've moved away from the Brandon location) but visit the dauphin (from Ste Rose) as often as feasible. Even during the nonsense of Christmas, staff went out of their way to help me find things, deals were relevant, love the CT money thing, and the staff were all cheerful. Even though the banner out front says hiring FT and PT. I know what short staffed is like, I know what busy season is like; I was a cook for over a decade. To stay that dedicated and pleasant is a massive plus one to their management. The store itself is quite tight, but they don't have alot of sq/ft to show their goods, so I get it. My only negative thing to say, which is probably just an example of what short staffing does, is their hours. They're only open until 6. I live 35 mins away, and I'm off work at 5 at the earliest. I would love to see them open until 8, even just two days a week. Otherwise, hats off to you guys! Truly maximizing on what's available to them. Well done.
Fav!
Really, if you can't find it here do you really need it?
Awesome store with friendly staff. Can’t wait till Boxing Day!
(Translated) Wow ... a whole day today made my alignment at the canadian tire at hull .. poorly done alignment and 3 hours of labor 99.95x3 = $ 299.85 .. but my truck entered the garage at 3am: 30 and went out at 5pm 1:30 in the …
Canadian Tire is now open in Fort McMurray, after the flood.
(Translated) I went with a friend to exchange a propane bottle, we asked a cashier to call a comis ... it took 30 min before getting our propane and the guy didn't even get into the car. Ouch seriously. (Original) Je suis allé avec une amie échanger une bouteille de propane, on a demander a une caissière d'appeler un comis... sa a pris 30 min avant d'avoir notre propane et le gars la même pas embarquer dans la voiture. Ouch sérieux .
(Translated) Great! (Original) Super!
Didn't have what I wanted
Had everything I was looking for
Last time I was there I had to wait in line to pay my articles I bought. For an endless time I had to wait patiently that the cashier finished her private conversations.Àfter complaining a second cashier was suddenly available and served me and other angry customers.
(Translated) Knows very well (Original) Sait tres bien
You will find almost everything you can think about
Looked for item on line, told me where in the store to look for it. Excellent.
Nice selection of items however, regular prices are high sale prices are nice.
The customer service is super excellent. They are helpful, kind, patient and very knowledgeable in every department from one end of the store to the other. Tonight I dealt with three different people who were wonderful. Have only had best experiences at this store and the ones in Ottawa.
Had all the fishing bait needed
Very knowledgeable and happy staff.
Great customer service and knowledgeable staff in the auto department
This review is an edited version - my first review described a terrible experience I had in this store. They have since redeemed themselves (the employee I had trouble with doesn't seem to be there anymore) and recently they went way out of their way to get me a second strand of Christmas Lights. Thanks so much for your efforts. It was greatly appreciated.
Big place
Staff was great. Couldn't find the toy my son wanted and the staff member called back to get it. Going to have a happy 4 year old!
Shopping experience was altogether fine except for the card salespeople that harassed me multiple times during my short visit, makes me not want to return
Great place to get car accessories
Awesome
Theres way too many Chiefs (supervisors & customer service reps)and not enough Indians at this place.... wow every 2 minutes your asked if u need help
New location was supposed to be easier but the new security features of the building make getting out a hassle if you don't end up buying anything
Good product selection with a auto mechanic shop built right in it. You can find some ridiculously good deals here. Also a good place to get your oil changed
Not from this area, but was made to feel welcome @ every moment & also pet friendly(she was treated like a princess). So relaxing
Nice spot poor service
Awesome warranty's on tonnes of stuff
Got what I needed.
(Translated) Courteous service, but delay ... (Original) Service courtois, mais délai...
So, i got my 3 pairs of skates sharpened here which took 1 1/2 hour to finish.
It's frustrating that the actual store isn't open but I went to canadiantire.ca is an easy option. ????
(Translated) They didn't have what we wanted, but they understood. (Original) Ils n'avaient pas ce qu'on voulait, mais ils comprenaient.
Great service at the auto desk guy really knew his stuff
Canadian Tire always has good sales and things you never knew you needed
Helpful staff. All the things you might need. I rather shop here than Wal-Mart.
Great staff, asked on the way in, good directions. Fast in and out. Priceless!
(Translated) Well located and large area, you can find almost everything at a good price! (Original) Bien situé et grande surface, on trouve presque tout à bon prix!
It's a mall with a car garage
Well run friendly store. Staff willing to help.
My brother brought in is truck for a belt repair well they forgot to fix both front and back so his truck was in the shop 1 MONTH before they finaly towed it to Ford dealer and did he pay less no not a peny . On the 8 of may 2014 my daugther and myself bought a tire gage 2 pepsis and dog food , well the price on for the gage was 9.99 on the tablet were it was , We arrive at on of the only 2 cashes open and a girl employee is standing on the side were we put things to be passed at the cash. She tried for more then 4 mins to instal a CH flag over the light risquing to fall and making a line up get stuck at the cash . The cashiere puched 14.95 for the gauge so my daugther told her the price was 9.99 she calls i dont know who , who answers its 14.95 , me and my daugther go anf take a picture of the price and the tool both close up and showing the placement of the price indicator . The cashiere asks me if i would mind going to get the price . LOOK everyone is looking at me and my girl like we are trying to get the store so i go and get the price thing and show her then i left i was so mad and did not buy the items and i did tell them never mind my rep is worht more then your toys and went to another store were we actualy paid less for the same item . It happens often here emplyees going aroud with I pod blairing in their hears not looking at anyone or trying to help out never will i or my family go back to that store it is the worst experience i ever had in any store or garage and im 58
(Translated) Silly and arrogant service in tab ******** from a Patrick who is the manager (Original) Service bete et arrogant en tab******** de la part d’un Patrick qui est gérant
Went to have automotive work done. Fast and friendly service!
Good
Lots of parking, great staff, connected to a mall Lots of inventory
Very bad customer service!
Following all protocols. No issues
Everything is in good order.
Gotta love the tire
Avoid their auto service department. I've been there twice now and service was incredibly rude. I left my vehicle there for the day both times. Both times, the service was not complete until HOURS after the time I needed it done by. When I called to ask for the status and tell them it was supposed to be done an hour ago, their reply was, "Oh well".
Tough sometimes to find what you're looking for, staff are good for that but don't carry as much as you'd expect sometimes
(Translated) Begins to be overloaded in stock at sight. Often stock in the aisles. Less room to spend with a basket. (Original) Commence a etre surChargé en stock a vue. Souvent du stock dans les allées. Moins de place pour passé avec un panier.
The garage tried to rip me off. Avoid the garage, they will try to sell you stuff/service that you don't need probably because they work on commission. Always get a second opinion, I did and there was nothing wrong with my car.
Had what I wanted - on sale!
Not a very pleasant reception. The intake person did not explain the costs when writing up my requested work. Answered abruptly my questions. As a result of the experience decide against getting the expensive work done here.
Got a great deal on winter tires and front end alignment. Staff took very good care of me. Coming back for summer tires in the spring.
(Translated) Worst customer service in North America (Original) Pire service a la clientèle en Amérique du nord
Very helpful and friendly staff
Friendly service! It's a rarity that you get English customer service in Chambly!
Near the mall, so it's conveniently located. Currently having some serious sales here, so i bought a bunch of stuff.
Good tool selection, good hunting selection as well as manly man and outdoorsman sort of the like
Friendly helpful service everytime!
It's a CT store... They hire alot of students and it really shows sometimes when you ask for help...
(Translated) I made my CT. It's always here that I go! (Original) J'en ai fait mon CT. C'est toujours là que je vais !
(Translated) Wonderful and encouraging prices (Original) رائع واسعار تشجيعيه
I went to get stuff for an oil change my first time I thought I was gonna get great service since you're a canadian tire but the guy I asked a question to answered with something completely different
Good for tools
Not a very friendly environment to shop in. Product all over the place. Returned merchandise missing pieces and packaging back on the shelf for sale at full price. Shelfs left bare. Staff not fully trained - couldn't answer simple questions.
Disappointed. Am from Ontario and had a turn signal out but they couldn't even take 2 min to check it out. Luckily the KIA dealer is close by.
Found my radio and channel in there!
Service here was awesome.
Crappie Tire bicycle parking. Hard to get there safely on a bicycle.
Two stars - one for quantity of merchandise to choose from. Second star for parking. While asking a question about an item being the right size for my vehicle I was told to leave it on the shelf for someone else who may want it and come back when you know the size. Won’t go back to this location.
Worst customer service I have ever received! When not satisfied with a product I do not need to be lectured about my attitude! When someone returns a product they are generally not there to be happy and full of smiles. A 45 year old does not need to be told how to speak in public. I will never return to your store. I would rather drive to yarmouth or greenwood or simply never buy anything from canadian tire again!!!!!!
(Translated) Nice place to find what we need (Original) Belle endroit pour trouver ce qu on a besoin
All ways enjoy my experience there,everyone really friend and great service.
Great selection and helpful staff.
Incredible service employees would go out of their way help me find what I need it if I needed explanation how the product worked they knew what they were talking about
Hard to find items
It has almost everything I'm looking for.
Huge, well stocked store. Found what we needed and paid for it without incident.
They never barter on clearance items... they should! Its a massive area that they could use for new items!!! Lots of associates but never around when you need one, that is a pity. Only go because of sentimentality.
Good selection, friendly staff and handy location.
It's a nice store has much of everything I've been looking for and the staff is pretty good too. :-)
Reasonable and good quality
(Translated) I like this place (Original) J'aime cette endrois
Unfortunately I have no choice but to rank this specific Canadian Tire location at 2/5 stars. The store is great, as all Canadian Tire stores are, however the garage is far from satisfactory. Firstly, the customer service is poor... In fact poor is an understatement. I’ve called multiple times and either do not get an answer, or get asked to call back at a later time since they’re “busy”. Secondly, the wait time for auto service takes twice as long as the private garage I go to, and yet they have all the parts in house. Thirdly, the quality of workmen’s ship and pride that’s put into the work lacks incredibly. I have had two sets of tires mounted over the last 3 years, and they all leak air, since they were not properly sealed to the rim. I will be visiting a different garage in the future.
(Translated) I found what I wanted ???? (Original) J ai trouvé ce que je voulais ????
Had what I wanted- not on sale though ????. Fast checkout tonight.
Found a salamander in the garden section.
Absolutely horrible lying managers.. I had original receipt with everything in original boxes and because the one manager was being absolutely rude and not letting me speak refused to return my items and I called toll free number a supervisor then emailed the managers and said there was no reason for them not to return the items and told me to go into the store the next day so I went in and the other manager then called the other manager up cause the one who refused me the day before called the other one and explained that he refused me yesterday so the other manager got snarky and extremely rude and said they couldn't refund me yet i have spent easily over $2000 at canadian tire in the last two months and they won't return my 125 dollars wirth of unopened still in the packaging stuff or give me back my money from my cameras that were on sale for $79.99 yet charged me $199.99 so they made me pay an extra 120 on top of what I should have yet they can't give me my money back... Im a single mom of 2 children and its covid so money is already tight and yet they enjoy robbing single moms who faithfully spend alot of money at there store!! DO NOT GO TO ESTEVAN CANADIAN TIRE THEY ARE RUDE IGNORANT PEOPLE WITH NO CUSTOMER SERVICE AT ALL AND HAVE EXTREMELY RUDE EMPLOYEES... TAKE MY WORD SPEND YOUR MONEY ANYWHERE ELSE BUT THERE!!
For the frightful situation when you lose some wheel bolts and need a replacement set on a Sunday... A miraculous save.
(Translated) At least something practical (Original) Au moins quelques chose de pratique
Prices are reasonable and friendly staff
Very helpful
Can't thank the Automotive department enough very pleasant to deal with ..fixed my car and on the road in less than an hour
Great service
Positives is the staff are mostly nice and try to be helpful and some do know what they are talking about. The issues are that some staff don’t know basic information, and recently the system to find products has not been working. Looking things up on my phone is slow because the store has a weak signal for data with multiple carriers. This really can be over looked but the biggest problem the store is an organizational mess it is hard to navigate as they fill the space between aisles and some aisles are blocked that a cart can’t go through. The store has to much for the space and it makes shopping frustrating.
I ordered for a curbside pick up, and prepared my trunk for the items I ordered so they wouldn't get scratched/damaged. When I got there, I unlocked my trunk, but the staff refused to put my items in the trunk for absolutely no reason. She insisted on putting the items on my backseat, and I repeatedly asked her to put the items in the trunk, she refused. She kept yelling at me to open the back door so she could put items on my backseat, which was folded down on an angle, I did not want my items there as they would just slide off. She just refused to put my items in the trunk, for no reason. She then showed me that she couldn't open the backdoor herself because... she was holding her cellphone?! How about putting your phone in your pocket maybe?!! So I finally opened the back door for her, she put my items on the folded backseat and the items almost immediately slid off, and she just left without even closing the door. I had to go back and put the items in my trunk myself so they wouldn't get damaged. Every other store will put things in your trunk and they will open and close your trunk for you. I don't get it, what a bizarre and frustrating experience.
Always love visiting Canadian tire.
Funny i.by this at different store Canadian tire prices Much .low be wear not all stores same price
Good place and very good promotions
Found out my wife was looking for for a good price
(Translated) During the mechanical inspection of my car they gave me an estimate of $ 2,600 with plenty of things to do and I refused ... asked for another opinion in another garage and the other garage m said that the only thing in the Canadian Tire estimate that was true was a steering boot at $ 200 p / m ... CAUTION BE VIGILANT WITH MECHANICAL SERVICE ... (Original) Lors de l'inspection mécanique de ma voiture, ils m'ont sorti un estimé de 2600 $ avec plein de choses à.faire et j'ai refusé... demandé un.autre avis dans un autre garage et l'autre garage m'a dit que la seule chose de l'estimé de Canadian Tire qui était vrai c'etait un soufflet de direction à 200 $ pièce et main d'oeuvre... ATTENTION SOYEZ VIGILANT AVEC LE SERVICE MECANIQUE...
Great service Friendly staff
Very polite employees. Great experience ????
They were quick to help us find what we were looking for. Very nice employees. Thank you
I gave this store 1 star because I called the store for a hour and no one picks up I called every extension and no answer
Went looking for a replacement taillight bulb for my truck. The staff were very friendly and helpful looking up the part number. I was looking for a few other things when a staff member asked me if I had found everything alright. I was surprised, as finding staff in other Canadian Tires has been difficult when I was looking for them
Great service. In and out very quickly.
(Translated) never had bad service and experience. (Original) jamais eu de mauvais service et experience.
Found what i was looking for quickly and easily store was clean checkout staff polite.
(Translated) Practical choice of organic plants (Original) Pratique choix des plantes bio
Great store, lots of friendly staff
(Translated) I would have put 5 stars ... but the featured products in special are rarely available ... and this, through the network (Original) J'aurais mis 5 étoiles...mais les produits vedette en spécial sont rarement disponibles....et ce, à travers le réseau
The water filling machine has been down for a month. Really. Did you even call someone? A month...
Giant can tire. Almost too much stuff packed into this store. Often hard to find things or staff to help out.
(Translated) The clerk Véronique helped me find what I was looking for and made the call to Cape Town so that I could have the pet item I wanted. (Original) La commis Véronique m'a aidée a trouver ce que je cherchais et a passé l'appel au Cap pour que je puisse avoir l'article pour animaux que je désirais .
I stopped for gas here between Toronto and Montreal as it's usually less expensive than other stations on the 401
Great staff at this store always friendly and helpful i enjoy going in
I had a TERRIBLE service from the cashier and two different managers at the same, only because the price was not matching. I hope i never had to come back to Chatham Canadian Tire. Totally different service comparing to others Canadian Tires. Save your time and money
(Translated) Few checkouts open during the week in the evening (3 p.m. to 5 p.m.), which can slow down the service offered at the checkouts. (Original) Peu de caisses ouvertes lors de la semaine en soirée (15-17h), cela peu ralentir le service offert aux caisses.
Staff very helpful and knowledgeable. Spoke to me in English when I asked questions. Thank you for your courteous answers.
Great selection. Helpful and friendly staff!
Canadian Tire. What can I say. An institution of Canadian hardware and DIY dreams. Add to that housewares and a garden center and they almost have it all.
Good deals
Great place to shop. Canadian tire is an amazing department store. I would rather have a Canadian tire than a Wal-Mart. Everything is organized well. Always friendly staff to help you find those one off things that aren't on the aisle postings. Only downfall are sale days. Better be first in line as there are usually only 1 or 2 of the big ticket sale items.
(Translated) Really good mechanical service, job well done (Original) Vraiment bon service mécanique travail bien fais
Not bad
small selection, everything is always out of stock
What a great store lots of great stuff for any outdoors person
Great selection and courteous service. The very best sales
Its staff are rude but has things needed.
Great staff. Very helpful.
I find almost everything needed to repair my car at the best price. And that's just awesome!
It took a longer time frame than it should have to get my new tires - well over a week and a half so I wasn't happy. The Parts Services staff to me weren't exceptionally helpful or willing to do more to get the order delivered
Camping, boating, fishing, hunting, shooting, air soft, archery
As someone just trying to see if they have a 2017 Honda Civic spare tire, including myself and 9 other customers were waiting for a long time. The employees completely disregard the phone line so for anyone trying to call - don't bother. A customer in front of me complained about waiting for an hour just trying to return something. If anyone needs an automotive service I highly reccommend somewhere local - like OK tire or Power tires.
Hard to find what you need, screens don't work and are slow as hell. Exit door takes forever to open, most likely broken.
My Hubby's Favorite Store
(Translated) Check all the specials and we have good prices (Original) Averifier tout les spéciaux et on a de bons prix
Inside the store 100% but avoid the garage unless you want to end up in another garage
The line ups at checkout are different and unique but longer waight times
It's a Canadian tire, what can you say?
Usually good, for some reason the Nanaimo one appears to have better sales.
(Translated) Canadian Tire is all that is common. (Original) Canadian Tire tout ce qu'il y a de plus commun.
Really love online shopping with CanadianTire. Renovation at this property is long overdue and certainly a welcome change to the area
(Translated) Well placed, large parking lot. (Original) Bien placé, grand stationnement.
Small, almost closterphobic. Slow service
(Translated) Good service, there is almost everything (Original) Bon service, on y ttouve a peu près de tout
We went to the Canadian Tire outdoor store to get a little gun for our daughter. Chae was very helpful and knowledgeable. He was great at helping us pick one out and putting the scope on it for us. When we picked it up he was great at explaining things. Overall the experience was awesome. ..
K
Love it
Greedy service department workers were so slow. If they are charging me per hour why they are fixing other cars at the same time by holding my work. Terrible service. Air Conditioner of my car was not working took 2 hours and they could not find what’s wrong with it. At the end, told me to change the compressor charged me $322 just for could not find anything. Horrible service by canadian tire going to contact Canadian tire main office to get my money back!!
(Translated) Very large and a lot of choice, good service. (Original) Très grand et beaucoup de choix,bbon service.
Typical Canadian Tire, but a little cleaner and friendlier than most.
(Translated) Very good service (Original) Très bon service
Excellent
(Translated) The prices are higher than some other Canadian prices. Service is not extra (Original) Les prix son plus élevé que certain autre canadian tire. Le service est pas extra
Love Canadian Tire! Got everything I needed for my day at home in one stop!
(Translated) Perfect when the product you are looking for is on special. (Original) Parfait lorsque le produit rechercher est en spécial.
Exchange place for Soda Stream C02 canisters. They do an exchange for empty canisters. Be sure to call ahead as they sell out quick. Wal-Mart does not do the exchange program in Estevan, I think Can Tire is the only place here right now that does.
Always a good experience at this Canadian tire, friendly staff and very accommodating when my RV broke down in Dawson creek.
Clean and friendly
Always seem to be hitting up this spot when it’s not so busy. The cashiers are friendly and there’s no one lurking 8feet behind you like there is in Regina lol.
Oder online always quick and hastle free pickup
(Translated) The wait is super very long imagined when its gonna be cold (Original) L attente es super tros long imaginé quand sa vas être froid
95 cents for gas WTH this is insane
Rude employees. Terrible service. I dropped full my shopping basket and ran out of here. Will never support them again.
Really good customer service, bought a defective singer replaced it super fast and smooth. Now our new singer is working perfectly. Still I don’t know how they crammed everything into their tiny store but Im glad they do, they have everything.
Their curbside pick up is awesome. Very quick!
A lot of great tools and people here.
I found it a little chaotic compared to other locations I frequent.
Well stocked store for small town. Not overly busy. Staff very helpful
Typical town Canadian Tire. Trying to have everything for everyone, so maximizing inventory space means smaller isles and crowded isle-ways. Found what we wanted. Had a wide variety of winter equipment stacked in the seasonal outdoor covered section. Checkout staff was nice.
Goog
It's ok. It's a nice store but it's hard to find an employee when you have a question or are looking for something. I basically have to follow an employee around the store that is helping someone else to be able to be the next person he serves because I can find no one else.
Love the store.
(Translated) I have been disappointed on several occasions. This Canadian Tire can help out, but if you have the time .. Definitely go straight on and go to Saint-Jean Sur Richelieu, much more likely that what you want is available in store and the employees are more listening. Besides, the customer service for returns, exchange ect is much better optimized. I do not recommend this store, can troubleshoot as I mentioned above, but nothing more. 2⭐ (Original) J'ai été déçu à plusieurs reprises. Ce Canadian Tire peux dépanner, mais si vous avez le temps.. Passez définitivement tout droit et allez jusqu'à celui de Saint-Jean Sur Richelieu, beaucoup plus de chances que ce que vous désirez soit disponible en magasin et les employés sont plus à l'écoute. Par ailleurs, le service à la clientèle pour les retours, échange ect est beaucoup mieux optimisé. Je ne recommande pas ce magasin, peux dépanner comme je l'ai mentionné plus haut, mais sans plus. 2⭐
Big, well organized store. Helpful staff. Lots of home, auto and outdoor goods all in one place. Good sales. Good quality. Has a poinrs system.
Canadian tire the Best
Actually broke down and went in the Canadian Tire and they help me out. They have everything you need as they are Canadian Tire and a bit around for a long time. Love Canadian Tire
Had to get my winter tires put on here cause it was the only place on the north island with the right size. And they obviously don't have experienced mechanics back there cause they destroyed all 4 of my brand new rims while switching my tires and all they could do was say "sorry". Thanks for that
I saved $150 bux on an item regularly priced at $379.00
Good, as usual.
One of my favorite stores
Very helpful staff!
Has everything
What can you say? Canadian Tire is the go to store for everything, except groceries and lumber. Good parking and store hours.
Friendly service
GOOD SERVICE
I walked out after getting to the lineup for the checkout. 5pm on Tuesday, 10-20 customers in line, and only one cashier. Lots of other customers shaking their heads in disbelief at the poor staffing levels. I wouldn't be writing this if it was the first time, but it happens at this store far too often.
Thanks for bringing my cooler out from Stephenville Jeff! You are an amazing owner and a Credit to the stores!!!
(Translated) A Canadian Tire new large area l. (Original) Un Canadien Tire grande surface neuf l.
Friendly and welcoming staff
Every visit to this location is an adventure. I tend to feel like a child in a candy store. There are so many variety of items I don't see in the other stores. And the customer service is second to none.
Love their sales. Easy to find things especially when the app tells you which isle it's in before you even get to the store... The only thing I would suggest is more cashier's during this time of the year (December) just to make it go quicker!
Had awesome service from the paint dept. Helped me find everything I needed.
Everything a guy needs, is at canadian tire. Word!
This is a smaller store than I am used to but they seem to have a fairly good selection of items. They are in the process of changing shelves at the moment
Amazing CT for a small town!!
Found everything I need
Got what I was looking for at a decent price.
(Translated) Great service! Have a good inventory! (Original) Super service! Bon inventaire!
Helpful staff, great service!
Always receive great service.
Friendly staff, has a wide array of products and good prices. The products are of good quality and last long.
It's crazy how customer service representative, doesn't speak basic English.
(Translated) Very good place to buy kitchen utensils, tools, bikes, grills and much more. Wide hours and with own parking. (Original) Muy buen lugar para comprar utensilios de cocina, herramientas, bicicletas, asadores y muchas cosas más. Amplio horario y con estacionamiento propio.
It's hard to pay full price when you know it's probably going to go on sale the next week. Thankfully if this happens, you just bring in your receipt and they will give you back the difference. Or you can wait for it to go on sale. Maintenance side of things are a different story. They seem to over exaggerate things and won't always give you a straight answer.
The staff here are always so friendly & helpful. Store is kept immaculate. Variety of items to buy in the store.
Great products
Great store
(Translated) Canadian Tire is often a hit or a miss, they improve on the service side. (Original) Canadian Tire c'est souvent un hit ou un miss, ils s'améliorent côté service.
Well stocked, but the line up at the cashier was way too long.
Dishonest or incapable auto service. I recently left my Toyota Yaris at Canadian Tire in Brockville to have my winter tires put on. They called me and said three of my tire pressure sensors were seized. They would have to break them to change my tires. They offered to replace them at $140 each. I told them I had my tires changed a few months earlier without issue. Unable to believe them, I told them to stop all work and I picked up my car. I brought my Yaris to the Toyota dealership and they changed my tires with no issue whatsoever. No mention of 'seized' tire pressure sensors. This is not the first time I brought my car to Canadian Tire and they called me to say they were having issues and there would be additional expenses. I feel like a fool for bringing my car to Canadian Tire for so long and paying extra fees. I don't think there's any explanation for this. Too bad. I'm taking the time to write this so that other people don't get duped by this garage.
(Translated) It's good and courteous service (Original) C'est un bon service et courtois
(Translated) This particular site sell all kinds of items for the home in general. (Original) Este sitio en particular venden todo tipo de artículos para el hogar en general.
(Translated) I found everything with some help who was able to find the missing part. Very satisfied to have been in the right place. Thank you Canadian Tire in Hull ???????????????????????????????? (Original) J'ai tout trouver avec une aide qui a pu trouver la pièce manquante . Très satisfaits davoir été a la bonne place . Merci Canadien Tire a Hull ????????????????????????????????
Quick service, very friendly and knowledgeable. Lots of stuff to browse and buy, too. Great guys!
(Translated) Ok, but not as comprehensive as some larger CTs. (Original) Ok, mais pas aussi complet que certains CT plus gros.
I feel so bad for the store people steal from it all the time and nobody watches or cares and the staff let them do it has the drug people are doing drugs outside of the store and stealing stuff from the inside it's just terrible I feel so bad for Canadian Tire something needs to be done there if the staff is reading this to something about it it's bad
(Translated) Very well served (Original) Tres bien servie
They are a joke they never answer there phone they give you the wrong product then tell you it's the right one that you don't know what your talking about and then when they know your wrong no apologies I would never go to this canadian tire ever again
(Translated) Like all Canadian Tire, a lot of products, mixed up and with overloaded aisles ... But a nice staff. (Original) Comme tous les Canadian Tire, beaucoup de produits, pêle mêle et avec des allées surchargées... Mais un personnel gentil.
Terrible service. Slow. Just don't care. Kept me waiting for 2 hrs when all the time guy was looking for bolts that were in truck. Put wrong bolts on twice.
My partner and I walk everywhere. We used to frequent Canadian tire until the other day when they made a new rule about men wearing backpacks. I say men, because my partner and I were both wearing backpacks and he was asked to leave his at the front and when I asked if I needed to as well they answered no. We both carry our personal belongings such as our keys, wallets, extra bags and inhalers in our packs and I felt very frustrated that a store would make only my boyfriend remove his, but have no issues with ladies extra large purses or my backpack. We both have stopped being Canadian Tire customers and will remain that way. We have buying power and choose to use it where it feels right.
NO STARS DO NOT BRING YOUR VEHICLE TO THEIR SERVICE DEPARTMENT. They scammed me out of 714$. Were rude, required a deposit prior to looking at my vehicle. Told me my vehicle needed a new motor and would cost 6000$. When I went get my vehicle towed to a real mechanic, my new car battery was dead. They showed no concern at all. IF YOU BRING YOUR VEHICLE TO THE CANADIAN TIRE DAWSON CREEK YOU WILL MOST LIKELY BE SCAMMED OUT OF YOUR HARD EARNED MONEY. Try micron performance, they fixed my vehicle at a reasonable price and treated me like a human being.
I've been to Canadian Tire numerous times, I really appreciate the employees who work at the customer service desk. They were very patient, friendly, and spoke both English and French. So I just wanted to say thank you!
Excellent prices when the item is on sale.
Always love this Canadian tire. It's a nice size
Nice location , aside from limited inventory an not carrying stock like thr store in Courtenay I will say the staff are all over the place
Not the greatest.
They were very friendly and helpful but they didn't have what I wanted.
Love the newly renovated store. I've missed Canadian Tire!
Convenient place to shop. Good rewards program useful at several other stores.
Great, large store. Has everything you need.
(Translated) Crazy during the holidays but the employees still keep smiling. Excellent service to auto parts. (Original) Fou dans le temps des fêtes mais les employés garde tout de même le sourire. Excellent service aux pièces automobiles.
Bought a high quality canadian flag here on sale. Staff was friendly enough.
(Translated) Very good and warm personal (Original) Très bon et chaleureux personnels
The product I called ahead for was in stock. When I went there to purchase it,there were none there. The stock number was from 2016,and not restocked after 4 years. A bit of a waste of time for me.
(Translated) CAUTION, Never have your car repaired there, because when in doubt I had the supposed part to be changed checked elsewhere and it was not even broken. So they make false repairs, false diagnoses, they are not qualified and they overcharge most of the time. The owner told me an absurd story that it was an isolated fault and that he had kicked the mechanic out. No, but do I have a handle on my back. Canadian Tires have always had a bad reputation for the auto mechanics section and that is not going to get any better. We say NEVER MORE (Original) ATTENTION, Ne jamais faire réparer sa voiture là, car dans le doute j'ai fait vérifier ailleurs la supposée pièce à changer et elle n'était même pas brisée. Donc ils font de fausses réparations, de faux diagnostiques, ils ne sont pas qualifiés et ils surfacturent la plupart du temps. Le propriétaire m'a raconté une histoire absurde que c'était une faute isolée et qu'il avait mis le mécanicien à la porte. Non mais ai-je une poignée dans le dos. Les Canadian Tire ont toujours eu mauvaise réputation pour la section mécanique automobile et ce n'est pas près de s'améliorer. On dit JAMAIS PLUS
Service was great when we did get some but they need more staff in the holiday season. Almost an hour to buy two treadmills. Pickup area is a great addition to the new store.
The service was friendly and rapid. Staff was very curteous
Usually able to pick up what you went in for - nice quantity of stock . Hard to find staff(because they're so busy), when you do they are helpful Washrooms are extremely dirty and disgusting.
Selection of sporting goods was really not all that great. Went to go get my daughter a pair of roller blades and they didn't have any, only one pair of boys. It's a week before summer and there was more options for I've skates than roller blades. Maybe I got there on a bad week, haven't had that kind of issue when shopping for tools or auto things.
Ok
I enjoy the shopping experience with very courteous people that always give me the attention l need. Wonderful time expending the money.
Watch there pricing, they purposely place prices , that are wrong , then when you get to till there is a different price for product. They have excuses all the time, but the long and short of it is, it's done on purpose hopping you will just pay the price , instead of saying, no thanks ...keep it ... I will buy it from some where else. This is not a isolated, indecent. Lived in estevan for 10 years, and it happened , multiple times a year.
There is no one there on the floor to help you . A big store with no employees to serve you. Only 1 cash opened to do sales and refunds . Absolutely nobody in parts , and if there is , they are to lazy to go upstairs and find the item . Had to come back ,when there is a different person there hopefully they will look .I'm talking about a tunnel cover that showed it was in stock and said there were none . Saying , I'm the only one here and dont have time , here we are talking about 1000.00 item that the store lost out due to a lack of laziness. Had to buy at another store .
Always a good store to shop in.
They never seem to have exactly what I'm looking for
You have to admit Canadian Tire has a huge selection. Nothing to complain about other than the Overseas import smell of products. Their automotive section is great for selection. One thing they could do to improve service to have enough cashiers at the tills. Nothing is worse than being treated like sheep in a narrow line up and then they only open up 2 cashiers to make the lineup wait time very annoying. It's a sign they only care about money.
I finally found a helpful young man working on the floor who was able to help me find an item in the sale flyer that was displayed in an aisle far from the other kitchen appliances. Unfortunately, I had to hold my breath while in his presence. His body odor was overwhelming! I hope his supervisor can encourage him to wash himself!!!
Top notch auto service. They have the cheapest oil changes around, and are always willing to go the extra mile.
Easy to find what I was looking for. Friendly cashier's.
Good
Everything I need every time!
Smaller Canadian tire story than others but well stocked and helpful staff
Really enjoy shopping there.
Had everything I needed. Even the sale items.
(Translated) Good service (Original) Bon service
Great monitoring for Covid
Good
Good store but overpriced
a lot crowded. needs some organization
A great place for almost everything one should need for every day living
Great prices, quality products and helpful staff.
Excellent help at the paint desk, got exactly what I needed.
Service is unbeatable.
(Translated) The people who serve us are always very nice, the tablets are well stocked and we answer our questions. Always a great experience and moreover, the new store is great. (Original) Les gens qui nous servent sont toujours très gentils, les tablettes sont bien stockées et on réponds à nos questions. Toujours une belle expérience et de plus, le nouveau magasin est génial.
The place is to small
Lots if products good deals friendlystaff
The hunting/fishing section in fort mcmurray is a seperate store!! First time ever seeing this.. It,s big and has all kinds of goodies throughout!!! Definitely a place to check out if your in this city.
We all know how C. T. is it's not bad it's k. But most of these stores could have more customer service we all know don't blame it on the pandemic. C.T I like going in.
My son broke down coming home from Toronto to Windsor... the service center checked the car and engine was sized... There was no charge. They were very gracious and helped me with storage for 5 days. Highest recommendation Honest and compassionate
Nice store. At cash out time, many times only 1 cashier and 10 to 15 customers waiting, grrr...
not good service at all
same as any other
Canadian Tires are all great and this one has the usual amount of everything. What I think CT needs is a lot more customer training and focus and a lot less of people focusing on stocking shelves
This door is actually bigger than it looks. They are usually well stocked.
Big and clean store. Staff are friendly and helpful.
The only thing that I don't like at Canadian Tire is trying to find an employee to help
Great service and attentive staff. Thanks for getting my vehicle back on the road so quickly.
Poor car service
If you like to spend money for nothing...get your car fixed here! They do the bare minimum. I brought my car into them to fix an issue because my rear tires wore down to the cords so they made me buy 4 tires ($581) instead of just two because I have an AWD and they said the issue was caused by a worn bushing so I paid them $400 to fix it and then 7k kms later my rear tires were worn down to the cords again and it cost me another $251 to replace them AGAIN and they said oh well we thought that the bushing was the issue. They misinformed me because they said there was no alignment needed in the rear. I have never had any luck with Canadian Tire mechanics ripping me off and Elliot Lake is no exception!
Huge selection of tools and not bad prices
(Translated) Small Canadian Tire but the staff is very good (Original) Petit Canadian Tire mais le personnel est très bien
The mechanics do not know how to listen to there customers, ** simple minded mechanics.
Where would I be without my beloved Crappy Tire?!?
(Translated) A lot of stock and quick checkout (Original) Beaucoup de stock et caisse rapide
Always find what we need, and good prices too. Service is always great. We do sometimes find it hard to get through the aisles when there is a lot of stuff, but it’s a small price to pay when we know that they will have what we are looking for. I was very surprised for a small town store. Really impressed.
Great Canadian store with great product for Canadians. The garden center has now the summer clearance sale. Great deals on plants but they will not last long.
It was ok but could have better experience.
Canadian tire now sells mostly cheap junk. In a small community we depend on this store for small electrical, plumbing, and hardware. Always sold out of many items. I shop elsewhere when ever possible now. Sad to not support a local business
Big store. Saw Canadians and tires!
One of the better ones I've been to recently
Went in to avoid a Walmart purchase since the recent reopening. Although it showed 11 in stock on the website, the product was nowhere to be found, neither were any store associates. Rang for help at one of the stations, no response. Only associate that I was able to catch was in a different department and didn't offer to page anyone to the dept. I needed help in. Products are all over the place, sometimes blocking the aisles. No prices on many items and what was there was overpriced. The only exit was backed up with people for cashiers so even finding my way out was stressful. Ended up going to Walmart after all. Will not be coming to this store again.
Poor service
A good neighbourhood Canadian Tire !
Always great sales. Awesome selection of various tools.
Great staff
We always love Canadian Tire
Great deals most of the time.
Our van had a flat tire on the westbound 401 on Sunday and we had to stay at Brockville overnight. Being the closest Canadian Tire, we left the car there so that it could be fixed early on Monday. Got a text message from CT at 7:30 am mentioning van will be looked after and someone will advise. In 45 minutes got a call from Service Advisor (Scott) mentioning the wheel replacement will take 30 minutes however front left control arm was not safe to drive with especially all the way back to Toronto. Gave me a good price and time of 12 pm in the afternoon. Got a call from Scott at 11:52 am mentioning van was ready with completed repairs. Went over to pay and say thank you. Well done Scott and team CT @ Brockville. God Bless! :)
Website is terrible. Phone calls not always worth your time. Online stock levels are just lies since they never do inventory counts. Worst location I've ever seen. Multiple let downs and disappointments. They need new management.
Not very good service when trying to get help. Small store so crammed inside
Grandpa's favorite store
(Translated) Good service, only one checkout (Original) Bon service, seulement une caisse
Great! Reasonable price
(Translated) Fast and very courteous service. Very efficient and appreciated customer service. Thank you. (Original) Service rapide et très courtois . Service à la clientèle très efficace et apprécié. Merci.
It was absolutely packed at the check out, everyone was every where. Workers push by you without saying excuse me. When we went to pick up our item around back we were waiting and waiting like they told us to (along with three other cars) so my hubby got out and rang the door bells, no one even knew we were there. Then they tried to give us a damaged item, which we said no to and finally got what we paid for.
I love that I can bring my dog in here. The staff are very friendly and the garden centre is well taken care of with a wonderful selection.
excellent selection
I have all good experiences when I shop at Canadian Tire. People and staff are always friendly and helpful. So I have no reason to complain with such friendly service. Andrew Lewis Perkull
Store has an above-average stock availability/selection for any Canadian Tire, so, 3 stars for that. …
Store needs to be inspected for its exits during emergencies like a fire or explosion. Like a maze to get out of this store. Never going back. Haven't been to a Canadian Tire that does anything reasonable for its customers. Everything is always a hassle.
(Translated) Hello. Deal (Original) Bonjour. Deal
Staff was rude. Pricing and products are all unorganized and inconsistent.
Everything you need
(Translated) Little busy on a Saturday morning, full of Bernadin / Mason jars for caning season. Getting in and out in less than 10 minutes, perfect. …
The layout of the store is a bit different from what I am used to but overall it's not as confusing as some stores I've been In
Don't bother with curbside pickup unless you pack a lunch and take a sleeping bag. Now you have to go into the store, they won't bring your order out to you. Lots of people milling around and shouting into walkie-talkies, but not doing much else. We're giving up on this store.
Bought some garden plants and they are doing very well in my garden! Most anything you need they have or will get it for you. Most helpful!
(Translated) Good shop, to buy tools and products for the car .... all. On the other hand, clerks are more or less helpful, most of the time when you need help there is nobody, and when you finally find someone, you are entitled to a brief and vague answer or they call someone else. Very friendly customer service employees ........., an employee has already gone to dinner while she was not finished answering me. The employees of the caisses are probably the most smiling. If we forget the service, it's a very good store, everything is in its place and we do not look too long. I highly recommend . (Original) Bon magasin, pour acheter des outils et les produits pour la voiture....tous. Par contre, les commis sont plus ou moins aidants, la plupart du temps quand tu as besoin d'aide il n'y a personne, et quand tu finis par trouver quelqu'un, tu as droit à une réponse brève et vague ou bien ils appellent quelqu'un d'autre. Employés du service à la clientèle très sympathique........., une employée est déjà partie dîner alors qu'elle n'avait pas fini de me répondre. Les employés des caisses sont probablement les plus souriants. Si on oublie le service, c'est un très bon magasin, tout est à sa place et on ne cherche pas trop longtemps. je recommande vivement .
Large selection good deals. Nothing out of the norm.
It has everthing!
They always seem to have what I need in stock!
Great service! Friendly and professional staff.
Just another Bad Experience, Employees have time to group together and chat but no time to clean there filthy Washroom. The cleaning schedule list had not a single entry written down thus leaving it the only thing left unmarked X.X 3 Employees I seen failed to have there Mandatory Mask on. Compared to other Canadian Tire locations I've been to in Canada this one has a overstock of Products which keeps it looking Cluttered and Unorganized.
(Translated) bad service. he has the wrong tire size 2 times. finished I will go anywhere except there always problems closing this store (Original) mauvais service.il se trompe 2 fois de grandeur de pneu.fini jva allez nimporte ou sauf la.toujours des probleme fermer ce magasin
(Translated) Service very slow, I took the trouble to arrive in advance to be sure my oil change was completed in time (the director assured me), because I had an important appointment. I canceled my appointment, the manager took his time and all the staff and mechanics walked in front of all the cars. I had to wait 2 hours when the director himself told me 1h especially when he told me that it is just damaging me the keys 30 min before. I strongly recommend this property. (Original) Service très lent, j ai pris la peine d arrivé en avance pour être sur que mon changement d'huile soit terminé en temps (le directeur me l'a assuré) , car j avais un rendez-vous important. J'ai du annulé mon rendez-vous, le directeur prenais son temps et tout le personnel ainsi que les mécaniciens marchait devant tout les voitures. J ai du attendre 2h quand le directeur lui même m'a dit 1h surtout quand il me dit qu'il reste juste à me dommer les clées 30 min avant . Je déconseille fortement cette établissement.
(Translated) Be careful what the employees tell you there. Sometimes they are mistaken in their information. In addition, the customer service is POURRI. A star is even too much. (Original) Attention a ce que vous disent les employés a cet endroit. Parfois ils se trompent dans leur informations. De plus, le service a la clientèle est POURRI. Une étoile c'est même trop.
Impossible to shop as nearly every aisle was blocked.
Great people Great service
What a surprise!! Just moved from the mainland to here. Let me tell you this location is 10 times better in every way, cleanliness, service, selection, organization, heck even the prices seemed better. I was blown away at how nice it was in there. Like a candy store. My faith has been fully restored in Canadian Tire once again. Dropped some heavy bird in there today, no questions asked. I woulda kept going but the cart got too heavy. I'll be back for the rest soon, that's a guarantee. Do yourself a favour and go to a Canadian tire in Surrey or Vancouver and then come here and you'll know what i'm talking about, night and day.
Service centre was very helpful. I had a slow leak in a tire and they put off lunch to help me out.
Great place!
Clean, lots of inventory. Hard to get help to find what you need. Friendly cashiers.
Great!
Lack of staff to help you find things and not the most friendly staff at the courtesy counter where they're very slow to get to you
Great service
Just like every Canadian Tire store. Staff are friendly, helpful, and very knowledgable and can tell you exactly where in an aisle a particular item is. They have self checkouts available. Also pet friendly.
Great CT, fast tills and helpful staff.
Lots of in-store sales,staff always present to help
Awesome. Lots of selection and staff to help.
Good selection
(Translated) Unfortunately, I am ashamed of this Canadian Tire. Me, who is usually a fan of this company, the one from Gaspé only makes me want to look elsewhere. Too often I have had to return there due to product defect, product being broken, and despite the return, they put it back on the shelf (products bought later by friends). Service is also very poor, employees do not reach out to people, and waits at counters can be excessively long before you can see an employee's face behind them. I do not recommend the Canadian Tire de Gaspé. (Original) J'ai malheureusement honte de ce Canadian Tire. Moi qui es habituellement fan de cette entreprise, celui de Gaspé me donne seulement l'envie d'aller voir ailleurs. Trop souvent j'ai dû y retourner par défectuosité du produit, produit étant briser, et malgré le retour, ils le remettent en tablette (produits achetés plus tard par des amis). Le service est également très bas, les employés ne vont pas vers les gens et les attentes aux comptoirs peuvent être excessivement longs avant de pouvoir voir la face d'un employé derrière celui-ci. Je ne recommande pas le Canadian Tire de Gaspé.
Great store. Has everything! Super nice staff.
Good value with great inventory.
Great staff. So much selection. Great sale items. Clear lay out. Great location
Charged me 90 dollars to balance wheels after saying they would do them for free
Really appreciate that I could return an air mattress, no problem. The staff was helpful and courteous. I'd suggest Canadian Tire not carry this particular item (outbound queen double high air mattress) as the reviews are terrible, but the return is what mattered to me. More generally, I've had a lot of great experiences shopping at this store.
Great service.
(Translated) I love Canadian Tire for the specials on so much. Either a small tool that is not necessary to pay the price for small housework rather rare, or for pool items, kitchen, etc. By cons, it's probably one of the worst I've visited. I go there very often because it is at the corner of my street and practice to troubleshoot. But the service ... I have rarely spoken to an employee since it's open. They're hidden. And if we ask a question, he does not know the answer. They are only useful to know where to find an object, but not for advice. You are better to go to BMR for real advice. I went to Canadian Tire once for a very simple white paint for cabinet doors. I waited a long time in front of the painting office to wait for an employee. Nobody came. So I went to BMR where they gave me a service. It is also much smaller than most CTs but that's not a problem. Overall, I like the store because it's a CT and it's good prices for some circumstances, but it's far from the best I've visited. (Original) J'adore Canadian Tire pour les spéciaux sur tellement de chose. Soit un petit outils qui n'est pas nécessaire de payer le gros prix pour des petits travaux ménagers plutôt rare, ou encore pour des articles de piscine, cuisine, etc. Par contre, c'est probablement un des pires que j'ai visité. J'y vais très souvent car c'est au coin de ma rue et pratique pour dépanner. Mais le service... J'ai rarement parlé à un employé depuis que c'est ouvert. Ils sont cachés. Et si on pose une question, il ne connaisse pas la réponse. Ils sont seulement utile à savoir où trouver un objet, mais pas pour conseil. Vous êtes mieux d'aller chez BMR pour des vrais conseil. J'ai été chez Canadian Tire une fois pour une peinture blanche, très simple, pour des portes d'armoire. J'ai attendu très longtemps devant le bureau de peinture à attendre un employé. Personne n'est venu. Je suis donc parti chez BMR où on m'a donner un service. Il est aussi beaucoup plus petit que la plupart des CT mais ça c'est pas un problème. Overall, j'aime le magasin parce que c'est un CT et que c'est des bons prix pour certaines circonstances, mais c'est loin d'être le meilleur que j'ai visité.
Good store, and helpful staff
(Translated) A lot of choices (Original) Beaucoup de choix
They have good product's in automotive and outdoor use. They have a good bike selection as well and some home care items. Overall a more general store besides automotive.
Store is well marked for social distancing.
Worse Canadian tire in Canada,there so bad that the head company wont even come good for there mistakes.If your dumb enough to get your oil done there make sure its not over full and ruin your motor...............Crappy customer service,so worth the drive to Yarmouth if you really need to go to CT at all.
Some great bargains ..
Very large store! Wide selection of anything you might need. It's a good idea to look on line and see which aisle your target is in. That is unless you're wanting to browse.
Store not well organized.
Short on staff but the workers are nice and friendly
The best
Great freindly place
Has a lot of good stuff for a lot of different needs. Auto center is especially useful
Found what I needed.
Decent store
Great sales. Friendly staff. Always well stocked but the multiple TVs all over playing different infomercials on a 60 second repeat is too much disorganized noise for me. I would have loved to browse but had to get out of there. I actually wished for the typical muzak. I think I must be getting old ????
Good selection. Great service by David M.!
The service was good
Don't know about other locations, but avoid this one - I do whenever I can.
Update - Canadian Tire has reached out to me on several fronts, both from the corporate office as well my local store. In both cases I was really quite happy with the response I received. My faith has been somewhat restored in this company, so I've amended my review to reflect how they did their best to rectify my issues. Though I obviously cannot give a perfect 5 star review, it's great to see a company try to fix their mistakes. I have really mixed feelings about Canadian Tire. Sometimes you get great service other times not so much. I buy a lot here so I would like to feel like a valued customer, however during a recent transaction, I had tried to return a defective sander under warranty, I was treated as if I was trying to get away with something. The problem being the sander I had was discontinued and a new model took its place. The lady at the customer service desk was very unwilling to help, she kind of had the attitude of it's not my problem. Why have a 3-year warranty and not honour it. They eventually gave me the product replacing my sander but the customer rep acted like I stole it right out of her paycheck. Do better Canadian Tire.
Helpful staff, when requested. Massive selection, lines are pretty quick. If you're a male, don't come in with a backpack as the staff are obliged to search your bag (I'm not sure how this is lawful!? ????) Garden centre closes pretty earlier compared to the rest of the region.
Nice place
Everytime, someone amazing who works at Canadian Tire Courtenay, goes out of their way to provide the best customer service!! They rock ❤
Bin Bin correct
I feel sry for the ppl working there
Great Canadian tire store
Great location I find they have more in stock than the other Canadian Tire stores nearby. Wait for sales
Great promotions
Staff directed me to correct aisle, quick checkout and dog friendly!
Went for an oil change, great service and speed.
Nice to check out, while you're waiting
By "Pickup hours till 5" they mean the staff is at the clocked out at 5..
Only dislike is the cssh area..
Friendly staff, prices good, lots of free parking
(Translated) My children almost drowned with an inflatable boat bought from Canadian Tire Chambly. The defective equipment did not last 5 min on the water ... A week after the purchase, invoice in support, the manager refused to reimburse me ... Nothing to do ... He says that I should not have put the boat other than in a POOL ??? Canadian Tire has refused to reimburse me twice. There will be no 3rd time .... (Original) Mes enfants ont failli se noyer avec un bateau pneumatique acheté chez Canadian Tire Chambly. Le matériel défectueux n'a pas tenu 5 min sur l'eau... Une semaine après l'achat, facture à l'appui, le gérant a refusé de me rembourser... Rien à faire... Il dit que je n'aurai pas dû mettre le bateau autre que dans une PISCINE ??? Cela fait 2 fois que Canadian Tire refuse de me rembourser. Il n'y aura pas de 3eme fois....
Staff did not know where to find products.
It's like going to the toy store for me and happy they always have deep discounts. Couldn't ask for more.
Tried to get a price for an oil change. Guy will only give me a range of $60-$100 or more. I have car details but he refuses to look up the price! Guess what. Oil change elsewhere!
Great place to shop and close to me. Great staff with little town friendly people
The man in automotive department was really helpful!
What can I say its Canadian tire. Staple of canada
(Translated) I must not take a mask because I have an asthma disease so I have a face shield but mister right strength mask and not accepted face shield I do not go for Canadian end never more dsl sorry (Original) je ne dois pas prendre masque en raison j'ai une maladie asthme alors j'ai une face shield mais monsieur force droit masque et pas accepté face shield Je ne aller pas pour Canadian fin jamais plus dsl désolée
(Translated) Nice clean store, but the cashiers chat together and we have to wait to pay. Lacks as often products, it's special but there is none! (Original) Beau magasin propre, mais les caissières jasent ensemble et on doit attendre pour payer. Manque aussi souvent des produits, c'est en spécial mais il y en a pas !
I have always enjoyed shopping at this canadian tire, it carries everything I've needed for both gifts and practical items for around the house. I was however disappointed that they do not give you the option to register for your wedding at this store yet you can in the windsor location and they will give you the items at this store. Quite frustrating.
(Translated) Courteous and efficient service at the automotive center. (Original) Service courtois et efficace au centre automobile.
(Translated) Personal qualities, advice and services, courtesies and courtesies are words that come naturally to me when I describe Canadian Tire Cap-de-la-Madeleine. I highly recommend. (Original) Personnels de qualités, conseils et services, politesses et courtoisies sont des mots qui me viennent naturellement lorsque que j'ai à décrire Canadian Tire du Cap-de-la-madeleine . Je recommande vivement.
Could be more room for shopping carts also store should be bigger .it's a small Canadian tire store
(Translated) Very good service with Linda !!! (Original) Très bon service avec Linda !!!
Never had a bad experience here. Staff are always friendly and helpful.
The Canadian tire with the best service in town. Aisle are clean and overstock not everywhere. After sales service is very efficient.
the store staff was good, the staff at the automotive was terrible. long wait time for 1 or 2 customers.
Very helpful in the paint dept
No selection
Amazing Canadian tire
Lots of stuff a good go to place to complete your projects
Always a great service!
Update*** they got my tree! Excited to have my tree. I came in after the email sent out about 2 weeks after ordering my tree. When I got to the desk and after 10’mins the rep said there was no tree. I wasn’t a happy camper. I walk out of the store, and thought to myself - it’s time be expected given the amount of time it has taken them up to this point. Just before leaving the side way. The costumer rep (young dude, dark hair) Hollared and chased me down. “We found your tree!!!” Haha, thought it was hilarious. I left happy, but still think it’s necessary to doc a few points for there lack of thoroughness when it came to my online order. Buyers Beware *** Having a troubling experience with the online to store system. It’s been a week of wanting for something in stock at this location. A rep in the costumer service department was extremely rude to deal with. Offering no solution and flat out pushing me to cancel the order on the phone with her. It’s was an awful experience. I do care the orders late; but to be treated in such regard on my $700+ order, is outright unacceptable. An absolute slap in the face. The pricing is good and they have a Maple leaf in there logo. The only reason I give them a star Otherwise, I would not give this location a thing. I could understand maybe in December when it’s actually busy, but November, with an online order. That should have been there ?! And they can’t find. I’ve made 6 trips to this location in efforts to receive my order and my requests are met with confusion and disregard. They they need to tune up before the busiest time of year. Management should get things in order to capture this short window of opportunity. Otherwise this season they will see significant loses
I have found so many sales for the things that are needed. So happy.
(Translated) Large selection of equipment and helpful team (Original) Grand choix d'équipement et équipe serviable
Always great sales and friendly helpful staff.
Good selection. Cash had a long line up but managed to cycle everyone through fairly quick
Good products and sales.
Lines moved fast, though they looked too busy when I got in line. Friendly employees consistently.
Great customer service
We must have visited on an off day- it was a Saturday and very busy. Had to get a car part from the parts desk- only one poor associate working the desk and was busy for quite some time helping the gentleman in front of me find a specific part. Meanwhile, myself and several others stood in line waiting for assistance while two other associates in the auto service department sat and watched. It wasn't until about 10 minutes of standing around that the one associate from the other desk decided to walk over and help. Then went to sporting goods and had to wait around again for another associate to help me get bear spray. Once at the checkout line, we were assisted with one a young woman who obviously was not having a good day- was very short and didn't even give me a chance to scan my Triangle rewards card. Not sure if it's a management issue, a staffing issue, or what- but every Canadian Tire employee we dealt with was not pleasant that day. I get it- customer service is a tough gig- but to have that many people seemingly unhappy at their jobs means that something is going on at that particular store.
It's Canadian Tire! They have everything!
Rudest and most dismissive customer service I have encountered at a hardware store. Plumbing aisle was in complete disorder. Next time I will drive the extra 5 min to Home Hardware.
(Translated) Found what I was looking for for my husband rifle case to put construction tools. (Original) Trouvés ce que je cherchais pour mon mari case de carabine pour mettre outils de construction.????????
I went to buy a new kitchen faucet. I decided on one that was on sale at the end of an aisle, where sale items tend to be displayed. After paying for it, as I was walking out, I realized I was charged full price. I immediately walked back up to customer service, explained that it was on sale, according to the tag. She called down and asked if there was a sale tag for that price and was told no, hung up with the person on the other end and told me there was no sale tag and this was the price. I knew this wasn't true...I had just spent 30 mins in that section, looking at all the options. So I went to get the tag. When I was approaching the end display with the on sale faucets, I saw an employee walking away from it...and I could see the tag was NOT there anymore. She walked to the paint desk, next to the items and opened the drawer and started to shove a sale tag in it. I stopped her, asking if she had just been called about a tag and she said yes. I asked to see the tag in her hand and it was the one I was looking for. When I told her that I had been the one that purchased the faucet, which I did bc of the 40% off sale tag that was now in her hand, she started walking around with it, looking everywhere but where it had come from. When I pointed to the spot where I had gotten the faucet, at the end of the aisle, where there were 4 more of the exact ones, she started stammering. I took the tag to show the name and brand matched and turned to go back to customer service to get it all sorted out. But then I wanted an explanation. So I asked her what was going on and why she told her coworker there was no tag and then immediately took the tag down and tried to hide it. She proceeded to tell me that she wasn't talking to anyone about that sale tag. So I reminded her that she had already told me she had been. I went back to customer service and explained what had just happened. The employee was shocked by it all and very apologetic and even gave me an additional $10 off. She also said she would be speaking with the manager about it. I assume the tag was suppose to be taken down and wasn't. So when asked about it, the young lady decided to lie and try to hide it than to own up to the mistake, knowing that they would have to give it to me at the advertised price. Shady af ???? And the sad part is, if they hadn't been so dishonest about it all, I probably would have just bought my second choice, which was an equally good deal...if that sale tag was current.
Excellent service
Too small, too crowded.
Excellent service!
Terrible, no one was respecting social distancing. The cashier had no anti bacterial products near her station and the staff members were not wearing mask.
Checkout is awful setup but staff always more than make up for it!
Great clean and well organized floor plan to make it easy to find what you need and good customer service.
Ok
I popped in to find a universal receiver for my fan. I was having a hard time finding what I was looking for until a friendly associate approached me, asked if I needed help and then quickly and efficiently looked up & then located the product. Very friendly staff and great customer service.
Always a good experience while visiting this Canadian Tire location. Helpful staff always willing to lend a hand in helping me find everything I am looking for!!
Very small and tight spaces, easily crowded. But the location is good. Can get very busy at times making it really hard to maneuver in the isles.
(Translated) Service is good, the NOMA brand is a disaster. (Original) Service est bon, la marque NOMA est un désastre.
Good service sometimes.service centra
Has everything I need.
Always what I need
Canadian tire is a good store to buy a lot of stuff, but this location in particular, the customer service representative was extremely rude and condescending when I refused to provide my drivers license to be copied via photo copier while making a return. I have returned a long list of items over the last few years, and I purchase a whole lot more. Not once has a return seemed this sketchy, and unprofessional. Edit: customer experience at Canadian Tire has degraded so far I'm not a customer any longer
Awesome
Love this place, especially the automotive section. Very professional, and helpful.
Staff is friendly and has good knowledge of what is available and where.
Car broke down . Garage very good but didn't get job done like they said have to go back tomorrow to get it
Love it
Great place to shop
Great deals if you find them otherwise wait
Awesome
Research online first so you can find what you need
(Translated) This rating is not for the store but for the garage. Huge lack of professionalism, work done without being requested. Do not refer to the manager because he lacks judgment, especially if you are a young woman (because …
Used to enjoy coming here until I got fooled by their false advertising tactics. Purchased this thinking it was on sale. Oh no, “RABAIS” on the palette doesn’t mean anything according to the manager “Simon”. “super achat” just means we duped you into buying a regular price item. Oh well we don’t have anything better than Canadian Tire for certain products here unfortunately. I will stick to the one in Gatineau perhaps they are a bit more transparent.
Good shopping
I am a Canadian Tire fan, however, sometimes it's hard to find items and someone to help. Always recommend CT
Excellent
(Translated) 5 stars, impeccable service. (Original) 5 étoiles, service impeccable.
Hard to get help here
Terrible place for customer service. Don't go in here if your in a hurry. They have so many things behind lock and key in the tool section and finding anyone to help you open the cases is near impossible. I went in for 1 socket and was in there for 45 minutes looking for someone to open the case. Is is really nessacaery to lock up the indavidule sockets and not the socket sets?
Normal
Good service
This new store is way too big - it is massive and for anyone with any disabilities it's overwhelming especially when you also consider there are only TWO (2) parking places for the disabled. Just getting from your vehicle in the massive parking lot to the store is daunting. There needs to be a bin with detailed maps of the store and what is in EACH aisle. Unless these things happen we won't be back which is not good since we use a CT MasterCard and in the past got a lot of things with the Canadian Tire Money we accumulated (retired disabled seniors). We were regular shoppers at the smaller store.
Had what my car needed. No problem finding what I needed.
(Translated) Very honest and a lot of good price (Original) Très honnête et beaucoup de bon prix
Excellent store, helpful staff, lots of inventory
(Translated) Apart from the famous Canadian prices, it is expensive for many products, the new store, I like separations and at least it's better than the old place. (Original) À part les fameux prix du Canadian tire cher sur bien des produits, le nouveau magasin,j'aime bien les séparations et aumoins c mieux fait que l'ancienne place.
Helpfull staff,nice to see!
Decent amount of hardware. Darn busy in there since covid hit though. The lines are long sometimes. Still has decent sales though.
Friendly and helpful staff Clean and well organized store Very few out of stock items Wide variety of products.
I generally don't love this store, I often find it impossible to find anyone to help. I was looking for anyone in the tool section today- nadda. Paint desk- nadda. I looped the store and finally asked one of the tire guys if he could help me find the right drill battery. He was super helpful and I wound up finding the right thing. Props to him. If Home Depot sold what I needed though, I would have walked out after looping an empty store. Would give this store a 2 or 3, but a guy named Blain was super helpful.
(Translated) Good (Original) Bien
Dog friendly, that's really good
(Translated) Shopping with the app is so much simpler, except that I like a little less the new version ... adaptation question? We will see ???? (Original) Magasiner avec l'application est tellement plus simple, sauf que j'aime un peu moins la nouvelle version... question d'adaptation? On verra ????
Responsive staff
(Translated) Well maintained and the service is excellent (Original) Bien entretenu et le servies est excellent
Very Very slow! And they are rude. Is 6h not enough time to get a 1 item order ready? Not good.
So many products from China. In some categories it is hard to find items not made in China.
They had nothing in stock. And one of the managers there seemed pretty "useless" when I asked him some questions. Overall bad experience. Mind you the students that worked there were very nice.
They had a couple good deals and carried items I couldn't find elsewhere. I wish I didn't need a card or app to get "CT Money" rewards program. Should be able to look it up by phone number, or even tie it to my debit card, or to Google Pay. I feel a little ripped off every time I shop there: penalized with a 5% sanction, for not wanting to carry another card or install an intrusive app. (even though the 'reward' is now actually <½%.) ???? I used to love shopping at Canadian Tire.
I love Canadian Tire
Very low on stock
Great service!!
(Translated) Great mall (Original) 很棒的商場
A very good store .friendly staff.can find almost every here and good prices
Useful for finding almost anything that isn’t food .
Place where you can find your House. Nice one Canadian tire. All you need is here.. Check it out!
Always good
Same old
Great customer service and found the products that I needed at decent prices.
Excellent service
We waited for a cashier for 20 minutes and then just left cuz the service was nonexistent
Everything plus tires!
I bought a cabinet .. love it!!!! Good service as well once we found a young man.. it was very busy in the store
(Translated) Not a lot of service (Original) Pas beaucoup de service
There helpful and curtious
The staff knew what they work talking about and were helpfull.
(Translated) Go a little congested. But many good specials tempting to buy roof. Compulsive buyers refrain (Original) Aller un peu engorgé. Mais bien de bon speciaux tentant de toit achetee .acheteurs compulsif s abstenir
Usually have what you need when in a pinch
Went to automotive desk asked for rear axle seal.for my blazer .I didn't know what there suppose to look like.it was not til I had the axle out that he sold me the pinion seal..o.i asked the clerk how uch gear does it take hesays 1..no it's 2 3/4 liters.and of course covid lock down the next day..I tried to go online to get the proper things I need but the we site shows me trailer axle seals when I put my blazer in the search .so I had to drive my truck home with no oil in it what's the point putting in oil when the seal is no goof.and I've been with out a vehicle since then.thank you clerk at automotive desk.
Clean great staff
Auto parts store,but as a lot of different types of stuff as well
Vast space.one gets tired inside the store. The people who works in store are very cooperative and suggestive. Negative side is Bit expensive.
Staff were helpful when I returned an item bought earlier. Other staff were helpful in finding items we were searching for.
The store was dirty, the outside seasonal area was very untidy and messy and unkempt. The cashier that served me was arrogant and certainly not friendly.
Very cramped.
The smallest CTC I've been in. The aisles are narrow which makes products difficult to find.
Good custo.er service. Helped me to find what I needed and when they didnt have what I wanted, they suggested a cheaper and better alternative.
No comments.
Consistent Canadian (tire) experience
Big store, lots of selection. Keep an eye open for sales, Canadian Tire often has really good deals. I get a lot of things here, and have never had an issue. I like how you can order online and then go to pick your items up the same or next day.
It was groovy and totes ma goats. Copy 10 4
Smaller than many Canadian tires it suits the area. One helpful employee and one very gruff one was my only exposure ???? sitting on the fence
Great help finding everything.
(Translated) 15min in the car center phone line to request an appointment and no one answered (Original) 15min dans la ligne téléphonique du centre de l'auto pour demander une rendez-vous et personne a répondu
Staff are friendly the service is good.The only complaint was the space between isles.
Great staff
My battery died the night before due to the extreme cold and the fact it was near 7 years old, I figured I would change it. Not only was the customer service was impeccable but the tech also verified my oil, tire pressure, filters, ect... I typically go to my dealership for everything but seeing how they treated my car at a much better rate, I am definitely switching.
My husband and I stopped by yesterday on our way home from Kingston, and so glad we did! They have a huge in store clearance section where we managed to get a fireplace and a snowblower. The customer service was excellent and everyone we talked to was glad to help. One man that helped us (assuming its the manager?) answered all of our questions and was very pleasant. It's true when they say a smile goes a long way!
(Translated) Too many expensive when at discounts I go (Original) Trop d'ispendieux quand à des rabais j'y vais
(Translated) Lack of employee at the cash desk (Original) Manque d'employé au caisse
Big new store but staff are new also. Have a great selection.
I hate how you can not leave without buying something... OR walk behind people during covid .... open up a way to walk out if you do not buy something ...
Dandy
(Translated) Pitiful service .... Employees who do not have the knowledge of their products to answer simple questions. (Original) Service pitoyable.... Des employés qui n.ont pas les connaissances de leurs produits pour repondre à de simples questions.
IT SMELLS LIKE RUBBER AND IT MAKES ME UNCOMFORTABLE
(Translated) Thanks to the boys of the auto parts for helping us with our old taco. (Original) Merci aux boys des pièces d'auto de nous avoir aidé avec notre vieux taco.
The customer service was great.
Pretty much everything you need, and this is a fine Canadian enterprise. Don't support the Walton family of wallmart, they kill towns on purpose.
Excellent, knew what I shopped for and they had it in stock.
Great place to shop, was looking for an item I couldn't find ask a working and immediately got help to find it very pleased
Never have a problem shopping here
Poo They keep changing the store around Only good for last resort Lordco blows this place out of the water for service and parts
Great they have everything you need
Great store. Large variety of stocked items. Covid aware friendly staff. Great all around place.
(Translated) We find everything (Original) On trouve de tout
Good selection and friendly staff
Staff is helpful...items are always in stock...have good weekly deals.
Was fine found what I was looking for
Placed an online order and it was ready next day.
Knowledgeable
(Translated) Improved speed at checkouts with the addition of automated checkouts. Thank you! (Original) Rapidité améliorée aux caisses avec l'ajout de caisses automatisées. Merci!
Purchased coffee maker and small ottoman. The young man who helped us as very friendly and had excellent customer service skills
I love Canadian Tire.
Too long of a wait at line up for cashier. Only had 2 on.
Guns and ammo in fort mcmurray and the prices and service ain't bad neither.
Great small town Canadian Tire. Some of everything you may need.
Costumer service is nearly non existent
Was able to find the items we needed
I'm going out to the car should have it by the end up with you guys dropping the next few days but will try again in a few weeks to get a hold my breath in a few days 6
Clean and well stocked
(Translated) Quick order (Original) Commande rapide
(Translated) Nice store, but employees are hard to find ... (Original) Beau magasin, mais les employés sont durs à trouver...
Love it
Friendly staff. Best fishing section of all Canadian tires.
Always loved Canadian Tire. Took my 4 day old granddaughter to CT for her first outing.
Super super super cluttered. Cant get down any isles without having to take a detour. Most staff don’t care about customers, and over all not an enjoyable place to shop.
(Translated) Always a pleasure ! The staff are always welcoming and available (Original) Toujours un plaisir ! Le personnel est toujours accueillant et disponible
No one around to help .poor service
Good service and an excellent place to get deals and if you really watch what you buy to match your triangle rewards it's well worth it.
Great store!
Pet friendly!!!
Great staff
Always great service.
(Translated) Courteous and prompt service. (Original) Service courtois et rapide.
Hard to find help
Standard CT but lineups at cash are insanely slow
(Translated) My blonde had her oil change despite my warnings not to go. Result: bolt of the malfunction screwed and loss of all its oil. Bravo! A 14 year old teenager would have done better! By cons in the store, it's ok, despite the small area that limits a little choice of goods. (Original) Ma blonde a fait faire son changement d'huile malgré mes avertissements de ne pas y aller. Résultat: bolt de la panne mal vissée et perte de toute son huile. Bravo ! Un ado de 14 ans aurait mieux fait ! Par contre dans le magasin, c'est correct, malgré la petite superficie qui limite un peu le choix de marchandise.
My favourite store ????????
(Translated) more choice, and it's brand new. But Customer Service isn't all the best. Authentication (This writes on the paper that the person filling out the paper. You have to verify the identity, FAX, and DESTROY the EMIDIATEMNT paper. The lady took my paper and put it next to the other cash register with my re-bleeding card and allowed to be seen by all, not to fax it. When I got home the next day I applied the CT bank and told me that they had not received anything, and that it was supposed to immediately fax the paper and destroy it. I call the TC for tomorrow if she faxed the paper, and why she did not do as written on the paper, she replied that they keep the paper in a file and not destroy it, and that the only way to know if the paper is returned when I receive the card. That is the only way. So I called CT again but could speak to the manager and there the paper was sent and I received the confirmation they received. So be careful when you do the authentication, she didn't even send it and the others are telling you an irrelevant story. I apply Bank CT and Mont says they have no right to do as they please. This is written like that, that is what they are supposed to do. And even the bank asked me if it could give me a copy to confirm on the phone with the agent, which it did not do. A great experience thank you. (Original) plus de choix,et cé tout neuf. Mais Service a la clientele pas tout les mailleurs. Authentification(cé ecrit sur le papier que la person quil rempli le papier. Il faut verifier lidentiter, LE FAXER,et DETRUIRE le papier EMIDIATEMNT. La madame a pris mon papier et a mis ca a coter de lautre caisse avec mes remsaignement de carte et permis a la vue de tous, la pas faxer. Au retour chez moi, le lendemain jai appler la banque CT et mon dit quils ont rien recu, et quelle ete suposer faxer emidiatement le papier et detruire. Je rappel le CT pour demainder si elle a faxer le papier, et pourquoi elle na pas fait comme ecrit sur le papier, elle ma repondu que eux ils garde le papier dans un dossier et non le detruire, et que la seul maniere de savoir si le papier cé rendu cé quand je recoit la carte. Que cé la seule facon. Alors jai rappler encore CT mais poud parler au gerent et la le papier a ete envoyer et jai recu la comfirmation quil ont recu. Alors fait attention quand vous fait les authentification, elle lavais meme pas envoyer et les autre te dis une histoir qui na pas dalure. Jai appler la Bank CT et mont dit que ils ont pas droite de faire comme il leur tente. Cé ecrit comme ca cé ca quils sont suposer faire. Et meme que la banque ma demander si elle ma donner une copy pour comfirmer au telephone avec lagent,ce que elle a pas fait. Une belle experience merci.
I would like go send out my sincere regards to the whole team at Canadian Tire for the exceptional service they’ve provided me. Ive recently purchased a toolbox and was amazed at the customer services I received; I would especially like to acknowledge Kirk (store manager) for ensuring my toolbox was in stock and then arranged all shipping and handling which I’m truly grateful for. Overall a wonderful and positive experience; I look forward to doing business with your organization in the future. Thank you very much.
They have a sales area that has many many deals. Cool.
Online inventory indicates one or two items but when you get to the store there are none.
I have had good experiences with both the store and the auto service. While to store is somewhat cramped I have had reasonable assistance in locating items from staff.
Weirdest Canadian Tire I've ever been to. The help desk is the least helpful place possibly anywhere.This one woman just yells at you! You can tell the other staff are embarrassed but they're grateful that she's not yelling at them for once so they won't help you. Some days the floor staff are extremely helpful and other days they are either nowhere to be found or rude. I don't go to this store if I can help it. The automotive section is the WORST. If they think they can charge you extra they will and they didn't even tighten my tires enough to keep them on my car when I did go there. It's a small town so sometimes you've got to go there; but if you can go somewhere else, I would.
(Translated) Good service in this time of covid (Original) Bon service en ce temps de covid
Cammo! Yee yee!
can count on good products and great staff
(Translated) Mecano who knows his job !!! (Original) Mécano qui sait son métier !!!
Nice staff and well stocked. Good location.
My favourite Sunday morning store with my buddy Tim Horton
Portable air pumps prices have gone up considerably. Outdoor extension chords are a steal but make sure the price tags are correct. That means bins and price tags can be very confusing.
Friendly helpful people, top notch crew, always near if needed info or directions throughout the store.
It’s a Canadian tire. They sold me the wrong size tires for my truck and I didn’t realize until I noticed my speedo was out. Return to stop sorry nothing we can do you drive in them. Will never buy tires again or get repairs done.
While travelling to the east coast, "engine service soon" light came on and this was the closest service station available. Although they had closed one tech was cleaning up and stopped what he was doing to help. (I asked if he could read the code). Not only did he tell me the OBDII codes and cleared them, he didn't charge us. Pleasantly surprised.
They had what I needed for reasonable money.
Absolutely everything for your automotive needs
Diabolical check out process.
Little pricey, but a lot of great items. One should watch for sales, regularly. Great shopping, for sure.
Staff is friendly and knowledgeable about product. Store is well organized and maintained, usually well stocked.
Customer service here went above and beyond my expectations! The team member that helped me was so understanding of my unique circumstances. They solved all of my problems, and provided relevant suggestions. I hope this whole team is recognized! I would recommend this location, and look forward to returning. In addition, The Party City balloon section is always a treat!
(Translated) Little room to move around with the basket. (Original) Peu de place pour circuler avec le panier.
Love Canadian Tire.
(Translated) excellent (Original) excellent
Great store with diverse offerings Good ambiance with very helpful staff
Lately I find that only a handful of employees care to be friendly and/or help you when you need it. It's been pretty disappointing to say the least the past few years but recently it's hard to find someone who doesn't look like they hate their job or even smile and say hello.
Typical Canadian Tire store. Good selection but understaffed.
(Translated) Fast and well organized (Original) Rapide et bien organisé
I Received Speedy Service.
(Translated) Lack of choice for caps..staff too young to do all the tasks required. .long to be served and long wait during the service because lack of experience. Very messy also throughout the store. (Original) Manque de choix pour les casquettes..personnel trop jeune pour faire toutes les tâches exigées. .long se faire servir et longue attente lors du service car manque d expérience. Très le bordel aussi dans tout le magasin.
Just about everything you can think of is available here.
Always helpful staff, I think they needs bigger store though. Isles are pretty crowded
Lots of liquidations this week
You know, Canadian Tire used to be mostly auto parts, been going there for close to 50 years. Over time they have added to there product range and now sell most household and gardeners goods too. Shop wisely for amazing weekly specials! Picked up 40 watt solar panels for 70% off today, solar power to run our greenhouse electrics.
Always love a trip to the CT!
Good Canadian Tire with friendly staff.
I go so often I should work there
Well stocked, had everything that I was looking for.
(Translated) Big hardware store with lots of choice! (Original) Grosse quincaillerie avec beaucoup de choix !
I am very disappointed in the layout of your new Can. Tire Store in Courtenay Vanc. Island. I wish a designer would take a trip bk to Kingston Ontario & see the new store they put in there by the 401...it is a fun store to go into & gives one a wow! when viewing the whole store... I have heard several peoples remarks on this store on the only one entrance and the parking now due to where the garden centre was laid out there is very little parking near the entrance... In retrospect...whoever designed the layout of the store has done a terrible job. The entrance & exist makes one feel that there are more thieves than honest customers....I am very disappointed and miss the old store now.... Sincerely, Eileen Montgomery Comox BC.
The guys in the shop went above and beyond helping me get my truck lifted. They took amazing care of it, kept me updated along the way and blew my expectations away. Hands down would go to these guys for anything automotive related. Thanks again from one very happy customer!
(Translated) Overloading, the aisles are too small for the width of the baskets. Employees also leave carts during busy hours to undo the stock which makes navigation impossible. Employees do not respect and enforce directional arrows which makes shopping a frustrating time. (Original) Surcharger, les allées sont trop petites vis -à-vis la largeur des paniers. Les employés laissent en plus des chariots durant les heures d'achalandage pour défaire le stock se qui rend la navigation impossible. Les employés ne respectent pas et ne font pas respecter les flèches directionnelles ce qui rend le magasinage un moment de frustration.
Finally removed the barrier to entry! And the staff were friendly.
(Translated) Very good prices all year round. Very courteous staff. I love our Canadian Tire (Original) De très bons prix à l'année longue. Personnel très courtois. J'adore notre Canadian Tire
(Translated) The store for everything. ???? (Original) Le magasin pour tout. ????
Hard to find employees hard to find what you want... Im exhausted after trying to find 1 storage bin... Sigh
Easy time find what I need using the app or there's always someone around to assist you.
A huge store and helpful staff !
(Translated) It's always good CDN pulls. Variety, good price, everything is there. (Original) C'est toujours bien les CDN tire. Variété, bon prix, ya de tout.
Found everything I was looking for. Can't wait to try out the the smoker!
Too small, cramped and dingy. They really need a new store. Staff members are terrific however and make it worth going just the same.
(Translated) A little tight in the rows and not always in stock what is special But very good and helpful service (Original) Un peu serrer dans les rangée et pas en stock toujours ce qui as en spécial Mais très bon service et serviable
Wrong prices for drill bits
Had what I was looking for.
Good service.
Absolutely love anything with a name that shouts Canadian. Always a great experience, helpful staff in all departments. Literally my go to store if i need anything that is not food. The website is a great tool to use to find out if in stock and also the location so you can find it super fast or just have it delivered.
This is a very big and modern can eating Tire it's a very clean with a good selection and good staff it has everything you would need and has the full lineup of things that you can find at Canadian Tire.
Well kept store, helpful employees.
Always a mess in the aisle
Awesome place
The staff are always friendly and helpful. We usually stop in for exceptional prices on their products.
Great for when you know what you need and where to find it. Parts desk is only useful 50% of the timw
Terrible service, not very nice at all! They called a manager to help answer my question and no one would show up... Only good person to deal with there is tim.
Excellent
(Translated) Massive choice, impeccable and courteous service (Original) Du choix en masse, un service impeccable et avec courtoise
I have been calling over an hour to the Canadian Tire store in Corner Brook Newfoundland. It is disgusting that nobody can answer the phone there or if they answer the phone they hang up on me. I am still calling this store with no success. Very dissatisfied if there was a star for zero I would have clicked it. I finally got through to customer service she was very rude by laughing because I asked to speak to the manager immediately. So is this Canadian Tires way to treat their customers especially considering I only have 60% mobility of my legs and needed this little blower right away. Very very rude customer service person and she needs to be fired for her ignorance in laughing at me.
Staff are taking the covid19 social distancing very seriously. Overall good shopping experience
A very big Canadian Tire store.
Great Auto Repair....fair quotes and good repairs.
Got my car running again
If you don't like this Canadian Tire, seek counsel. Best inventory, good deals, and friendly staff. Pretty tough to beat that.
Best place for what you need. You get treated better than the Home Depot too.
It's hit and miss at this place normally, but lately been real good... Keep it up
They had no wash brushes and was hard to get any direction . Leaving my bag at the front desk I am not comfortable with at all .
Typical Canadian Tire store, good staff, but handicapped by small store size.
A lot of choice for a remote area. Always great service!! Fair price!!
Small town Canadian Tire store with a decent selection.
(Translated) Very good clean and good services remembering there are some good special (Original) Très bien propre et bon services souvant ya des bon spéciaux
(Translated) A Canadian Tire as we love them. (Original) Un Canadian Tire comme on les aimes.
Good and spacious but to might some of the attendance were hardly around . Some of them were stocking shelves and when they had to put stuff away they blocked the way.
Nice store.
Was initially sold the wrong part for my car; when I went to return and exchange, there was only one person working at the car parts desk and there was lineup of 5 people waiting. After getting the correct part, I was then told I had to go …
I just started working there as a cashier,, the staff are very helpful and friendly, management is awesome
Tools, outings, car accessories, kitchen and gardening, electronic.. Almost everything under one roof... competitive price too...
Terrible service on product return. Dealt with the General Manager of the store who was dismissive and unwilling to assist on return of a low value genuine Canadian Tire branded product. Lack of customer service is appalling.
(Translated) A store rich in inventory. The aisles are tight. The merchandise is there. However, there is a shortage of employees to provide better customer service. Otherwise, it is an essential big box store for the region. Looking for a job? Go wear your CV. (Original) Un magasin riche en inventaire. Les allées sont serrées. La marchandise est là. On ressent toutefois la pénurie d’employés pour offrir un meilleur service à la clientèle. Autrement, c’est un magasin grande surface essentiel à la région. Vous cherchez un emploi? Allez porter votre CV.
Clean and organized
I had only one employee in the last few times I went that actually wanted to help me pick out something for my car. The last few times I went i was told "I will page somebody" or told to go look for it in aisle whatever (after i already did) Customer service sucked.
the staff are useless..just hired help with zero knowledge of any product
Has a good selection of everything you would expect a Canadian Tire to have
Wonderful establishment, very well organized. Was there today August 19th 2020 counting inventory the employees were very helpful with each task @ hand
Shopping
Good CT location.
Would NOT recommend having work done on your car here(or any canadian tire for that matter) as for products, they usually have what i need.
Customer service is bad and you can never find anyone to help you! I only gave it one star because you can't give it any less than that!
Great place to get garden supplies, tools, sports equipment, or even to get your car fixed at the garage, but it is pretty expensive in there for my liking
Great customer service. Cole in the automotive was very helpful.
Checked out the tool section, great prices and sales.
good customer service!
Little bit mad with Canadian Tire! Went to their website looking for a portable safe! Found one the right size! Checked availability, & said they had one on hand; went to the store to buy! Went to Isle & location were it was as supposed to be! Couldn't find one, approached a employee to see if he could locate! Talk about a irritable person! Thought employees are there to help customers find what they are looking for! But this one didn't even want to help! Tried to find another employee to help couldn't find one close by! Tried asking him again! One of the reasons I give Canadian Tire a 2 star rating out of 5, because employees like that shouldn't be near or on the floor in that kind of mood
Found everything I was looking for and a few things I wasn't looking for. Driving an older vehicle it can be hard to find certain items without having to order online. Was surprised to find them in store. Its worth a look before ordering online.
(Translated) You find everything for your projects at home, tools and a lot of decoration. Good prices and very good service! (Original) Encuentras todo para tus proyectos en el hogar, herramientas y mucha decoración. Buenos precios y muy buena atención!
Family member bought an exercise bike and it wasn't even usable, tried to return it but they said that it couldn't be returned if it was already opened. How is someone supposed to know that it's no good unless they open it?! ????
Great! So many healthy plants to choose from
I need to let you know about Rachelle who is the manager at Canadian Tire. I’m from Winnipeg and the Canadian Tire in Flin Flon was the only store who had in stock what I was looking for. 5 kayaks! I asked to speak with the manager and Rachelle answered my call. Customer service is so lacking these days but not if you are talking with Rachelle! My request was out of the ordinary and Rachelle went above and beyond to get those 5 kayaks to Winnipeg. Rachelle returned my call and worked hard at her end to see that I was happy. The owner of this Canadian Tire is very lucky to have such a pleasant, hard working lady in the store! Thank you so much Rachelle for the EXCELLENT customer service! Your are 1 in a million ????
Had bad experiences at Canada Tire before, which I wrote off due to lack of experience of the staff. This week wanted to buy a Hoover Steam scrub Vac online, for pickup, but both my credits cards failed to work on there online purchasing system. These same cards just worked fine purchasing a holiday and an item from Amazon the same day, but not the Canadian tire website. Well that $89 dollar item went up to $125 today for the Black Friday Sale, for the same model, and items number. And both the assistant manager and store manager at the store that ordinarily I'd choose for pickup, were rude. Even with a department manager saying that was just the way it was, should have bought it yesterday, and than walked away when I asked another question.
While I have been shopping at Canadian Tire for some time, I thought that their Noma lights where a good quality light. I was sorely mistaken it seems. I purchased ten to fifteen strands of their lights this year and had trouble with at least 75% of them. Exchanged some of the stands for new ones only to be left with the same intermittent issues (flickering / very dim / refuse to come on). If you plan on shopping here, I suggest you stay away from any of their brands, and stick to others that seem to value quality more.
Wonderful improvements to the Brockville store now that the new owner has come onboard. Highly recommend choosing them over a US chain. Support local, shop Canadian!
Good sales for christmas
Wanted to get stuff on sale but worker refused to go to the back and get it
Dependable
Great and friendly staff! I prefer this store over my own and it's an hour drive! It's totally worth it!
I am visiting Courtenay and was in a serious car accident yesterday-my car was written off. I am without a car and went into Canadian Tire to get one thing and immediately someone came up to me and said I had to leave the store because no dogs are allowed in the store, (I was holding my 7 pound chihuahua). He then proceeded to tell me that there are signs on all the doors about no dogs but I checked going out and there was no sign on the mall entrance door saying no dogs. In Vancouver I frequently bring my dog into Canadian Tire and have never been asked to leave because of him. Very unpleasant experience.
Good because item was on stock but usually they can find the item in question
Ask clerk for more stock available.
Lot of choices - auto, electronics, household
Love the sales.
Very clean and very well stock, always has everything I’m looking for. Staff are friendly and very great customer service.
Good store and well stocked
Love ????????❤
Can be hard to find someone to help you locate something you need. All the staff seem to be at the front running the tills ;)
Staff is a bit low in numbers but store is very clean and neat!
I personally love our Canadian Tire store. They usually have everything you need and if they don't then ask them if they can order what you want. No hurting for asking.
Canada's original "Superstore" for automotive, sports, outdoors and so much more.
Prepare yourself for terrible customer service when you go to the customer service desk and deal with Julie. No greeting. Gruff. Rude. Acts like she hates working there and you are bothering her.
(Translated) Small but effective (Original) Petit mais efficace
Canadian tire has the largest selection and best price (if you shop the flyer sales). Brooks bearing will price match CT. Motomaster batteries are the best vehicle batteries in town (for the price), and with a 3,4,5yr replacement warranty. They will test your other battery for free to see if you need a battery or not. Canadian Tire is pet friendly so you can walk your dogs indoors while you shop! They continue to be held back by their unreliable system for ordering out of stock items into the store. We waited many months, and staff strung us along with moving deadlines. The new store layout is also physically harder to see down/navigate as more aisles are perpendicular.
Great selection
Alright selection. Lots of employees at cash registers, no lineups.
(Translated) Well he is quite new so that's why he's pretty (Original) Bien il est tout à fait à neuf c'est pour ça qu'il est jolie
Always have whatever you want to down to the most particular item, its amazing
Very busy with only 2 cashiers on and that is not the first time. Store also very messy with stock unpacked and in the way. Not a good expierence.
Very helpful staff helped me find what I needed
Friendly staff
Hit the garden centre for sure! Lots of great plants and great prices. People are always helpful here. You can get a plant card and for every 10 $ you spend on live plants - you get a stamp - when the card is full you get $10 off.
The only Canadian Tire I've ever been to that's not pet friendly. 1*
Product we were looking for was not on the shelf (happens often) but a helpful clerk found it elsewhere for us.
Pretty good normal Canadian tire. I always enjoy checking out the fishing stuff.
Cheap prices
Awesome place, all in one place...
(Translated) I will buy a lot of tools from Canada tire (Original) je vais acheter beaucoup d'outils chez Canada tire
Great service and clean store!!!
Best sales anywhere
Great staff
Just had some difficulty returning an item thus the 3 star, resolved successfully but anxiety to return there now lol.
Always find what I need
I have no problem with them.
Always great sales all the time!!
They had a very poor selection of househpld fans , although a relatively helpful staff ..to bad it is so hard to find the staff though.
Canadian Tire doesn't have the selection it once did . But l'm glad they are still in business
Helpfull
I like this place because I want to get a job here
(Translated) Lots of choice in too small a room. It is very difficult to navigate the aisles with a basket. On the other hand, the few rare employees were really nice and available. The same goes for the cashiers. It's like the Canadian pull from Malbaie. (Original) Beaucoup de choix dans un trop petit local. C'est très difficile difficile de circuler dans les allées avec un panier. Par contre, les quelques rare employés étaient vraiment très gentil et disponible. Même constat pour les caissières. Ç'est comme le canadian tire de la Malbaie.
Stood at Return counter for 15 mins while the clerk ignored us and counted her cash. She finally saw we were waiting but didn’t serve us rather saying we had to go into the other long lineup. Other staff also saw us waiting but ignored us. The front line people are so important to a business. This front line person work in the stock room. Very unhappy experience.
Nice store close to national planogram standard making it easy to find things
Terrible experience , staff not helpfull at all Everything is very dirty we needed to clean by our self and also put pressure to the bike.would never come here!girl in the cash doesn't know what is gift receipt!!!
Great deals on tools .
(Translated) While we were at the customer service desk, discussions between currently employed and visiting employees were very unprofessional. Lack of respect towards a customer who had just called. In addition, the employee who served us seemed not to want to be at work despite having done extensive research to find the product. On the other hand, the employee who helped on the floor was very kind and friendly. (Original) Pendant que nous étions à la caisse du service à la clientèle, les discussions entre les employées travaillants présentement et employées en visite, étaient très peu professionnelles. Manques de respect envers un client qui venait d'appeler. De plus l'employée qui nous a servi semblait ne pas avoir envie d'être au travail malgré qu'elle aie fait des recherches approfondies pour trouver le produit. Par contre, l'employé qui a aidé sur le plancher était très aimable et avenant.
very crowded with stuff,but always have what I need!
The store is very small in comparison to other Canadian tires. Likewise it doesn't have everything you see on their website in stock. They do however have plenty of staff and in a small store they are very easy to find for assistance.
I like this store.
(Translated) Difficult to find what we are looking for or someone to help us otherwise very good price! (Original) Difficile de trouver ce qu'on cherche ou quelqu'un pour nous aider sinon très bon prix!
Cheap motor oil
This is a great Canadian Tire store.
Dont visit the auto department. No clue . Over charge and never have the parts they say they do.
(Translated) Excellent (Original) Excellent
The worst place to get service ! Now I know why People call it....... "Crappy Tire"
Travelling from Montreal to Toronto on a Sunday afternoon when I got a flat. :/ No auto repair shops were open on a Sunday. Stayed at a local hotel and made my way over to this nearby Canadian Tire. The team was more than accommodating (even though it was a busy Monday morning). As it turned out, tire replaced (due to large hole) and back on the road Monday morning. Again, a great team at this CT! Cheers!
It's open to in store shopping again thankfully. Very clean and helpful staff.
Quality gear and good service.
Lots of stock for sale items.
Well stocked. Very helpfull staff.
Great place and good sales prices.
My driver's side windshield wiper shredded on Dec 30th. I stopped by your store Dec 31, hoping you'd have the correct replacement for me. After calling from the parking lot, being advised there may be a little wait, I received a call back within five minutes, and you were able to help me out. A very positive experience ending a very trying year. Great customer service! Thank you.
I can't believe the store closes at 7pm. Wow. So much for shopping after work .
Good service, helped me find what I needed when I couldn't.
Good prices great service
Automotive team are great, especially when breaking the bad news that my car needed more fixing than we thought. Lady at the front counter was unnecessarily rude, didn't like her tone at all. If you're in customer service you should speak kindly to people
Took 7 days for them to process my curb-side pick up order only to find out they cancelled everything on it except for one thing. Wallaceburg store just cancelled my order all together. I honestly hope this is one of the companies to go under as their customer service was already abysmal and even more so during the pandemic. Edit: Let's add to this, their website doesn't allow reviewing products unless you disable your adblocker so that they can feed you ads while you spend money on their website. I sincerely hope Amazon wipes you out, you pompous douche bags.
We got a ton of Halloween chips for super cheap on sale, which is pretty cool in my book of things that are cool. Also if you are in my book, don't forget to check out Kimulator's Films on YouTube ????
(Translated) The store is clean and well organized, but I couldn't find what I wanted (Original) Le magasin est propre et bien organisé, mais j'ai pas trouvé ce que je voulais
Great selection and helpful staff.
Plenty of the sale items I needed in stock, Mr. Martin runs a good ship
Super helpful staff
So much merchandise, freindly and knowledgeable staff. Love my Canadian Tire store
Just love canadian tire
Great addition to the town I visit this location almost every week. There's always a good deal to be done. Service can be a bit slow at some point at the cashier.
Great store!
Great place very helpful people
Canadian Tire is my all time favorite store, you can get everything here! Great deals, great items, great staff!!! The other day I got a lightning bolt strobe light with Thunder sounds for $5!! On sale from $33, definitely worth more than what I paid!
Friendly and helpful staff
(Translated) Very well served June 21 despite a turbulent child! Thanks to the clerk who was very considerate! (Original) Très bien servie le 21 juin malgré un enfant turbulant! Merci au commis qui a été très prévenant!
Friendly staff good sales
Big store. Well serviced.
Extremely rude and not at all helpful staff. Need to retrain or hire some new people.
Staff is helpful and knowledgeable. Service is quick and the prices are amazing.
Graet staff vary halpful
Great service
Truth be told, I'm not a Canadian Tire fan at all. Most of them need MAJOR coaching in customer service, and many of their staff are downright rude. But THIS one is good. Classic small town experience. Friendly people and the usual huge variety of very fairly priced stuff. I say do it!
Good service, friendly people, but the store felt a little dated. Like walking into the 90's, just a bit.
They don't have as good supplies as they used to
It is a good store but their prices for sand are too high. HD has 55lb bags of play sand for 7.63. CT has 2kg bags for 14.99
The staff are friendly, and it has everything you need for camping, to tools, to kitchenware, and car parts. Love this store.
Just went in to get a gift card but do not like lining like cattle to the slaughterhouse- wish they would go back to the old way- waited way too long in the line
Not a bad selection of items. Parking is fine, lots of space and the snow is usually cleaned well enough to get around. Never used the mechanics there, so I can't provide a review on my experience with them. The staff are usually helpful although sometimes they will just give you directions as to which aisle you need to look in and don't try to help you any further. The store can have good deals once in awhile although I find you can buy items for cheaper elsewhere. The bike selection is terrible and the quality of bikes is hardly worth the money, too many mechanical issues to fix after using the bike for a short period of time.
Nice big one. Plenty of stock, friendly staff.
Love this place! Almost anything you might want or need is here. And it is locally owned.
It's ok
Amazing store with great managers and team members.
(Translated) Very nice store (Original) Très bien beau magasin
Great deal for DEF
(Translated) Who doesn't like canadian tire! (Original) Qui n'aime pas canadian tire !
Extremely expensive place.
Love Canadian Tire, Glace Bay staff is awesome, always helpful and friendly.
Looking for a bike bell good selection.
(Translated) We find everything (Original) On trouve de tout
My favorite place for all my kitchen and garage tools! !! Great service and inventory here as well as quick online purchase pick up
Smaller store but great selection
Staff wasn't able to find the sale items I was looking for even though there were multiple in the shop but I eventually found them myself.
Fast prompt service
Not a fan on how hard it is to find someone to help with tools that are locked in cages. Nor am I happy with what they have done to the exit of the store.
Great store. One of the largest ones I've been too. Clean and well organised as well.
(Translated) Have done everything to serve us haha (Original) Ont tout fait pour nous servir haha
Early black Friday sales!
Typical. Sale prices are just marked down to regular prices any more... better shopping at Amazon.
(Translated) Excellent store courteous staff (Original) Excellent magasin personnel courtois
(Translated) On the floor, it is sometimes necessary to go around 5 times before finding a clerk and they never have anything in stock. They do not make good deferred for a special when there is the item in stock in another city, they tell us to move that As for the garage, the worst service of all time. Once I was doing an oil change with my old vehicle and the guy did not want to give me back my keys because he thought my vehicle was too old and he should not hit the road, a 2003 in good order, it was really not his business !!!! Go elsewhere at all costs. It's sad, it's the only big-box store we have in Chambly but the service is really bad. (Original) Sur le plancher , il faut parfois faire le tour 5 fois avant de trouver un commis et ils n'ont jamais rien en stock. Ils ne font pas de bons différés pour un spécial quand il y a l'article en stock dans une autre ville , ils nous disent de ce déplacer Pour ce qui est du garage , le pire service de tous les temps . Une fois j'ai été faire un changement d'huile avec mon vieux véhicule et le gars ne voulait pas me redonner mes clés car il trouvait que mon véhicule était trop vieux et qu'il ne devrait plus prendre la route , un 2003 en bon ordre , c'était vraiment pas de ses affaires !!!! Allez ailleurs à tout prix. C'est triste , c'est le seul magasin à grande surface que nous possédons à Chambly mais le service est vraiment minable.
They have tires.
Ordered a socket online. Waited for 4 days, no email to pickup. I went to the parking lot and asked the runner if I could pick it up. He took my last name and went into the store, he came back and told me it'd be ready in a few hours. I then called the store and spoke to a "manager" advised her i live 20 minutes out of town, she said there was no way to pull the order early, even though they did 2 weeks previous for me.... So I drove to tsc which is about 5 minutes away... And boom I get the email that my CT order is ready... I go back... Pick up my order.. Get home and the socket is the wrong size... Worst experience ever... They are so u organized it's unreal..
Great service from Marcel in the automotive department when i had a flat that needed a replacement tire. Quick service, quite happy.
Great place to go, helpful staff. Cash out is fast.
They are doing a great job Through all the covid policies
A Canadian legend. Found the plants I wanted at reasonable prices.
Will be moving to Barkoff st soon
(Translated) Beautiful department store (Original) Beau grand magasin
????
Great collection of local hardware ...many good deals
(Translated) Store tight vrm and the path to access the cash register is an endless tunnel vrm when there is nobody in it becomes ridiculous (Original) Ranger vrm serré et le chemain pour accéder au caisse est vrm un tunelle interminable quand il y a personne en ça devient ridicule
always end up spending more than i need
good luck trying to find someone to help you
Found everything
Ok
Best place to buy hardwares and game items, gun collection - gud
(Translated) Great shopping ???? (Original) Super achats ????
A lot of stock, good sales and great service. I always find what I am looking for and usually more! Plus, everything I bought has never broken so good quality!
Just finished a big shop here today, myself and another gentleman we’re waiting in the cash area when a man I assume was the manager stepped up and ran a till while he waited for another cashier to arrive. I let the gentleman behind me go first as he had only two items, I then proceeded to the other cashier when he was free. A minute later, the ‘manager’ approached as I was putting the last of my items into my cart, he asked me if I’d like help to my vehicle! Wow! I said I was fine, but wow! I didn’t know service like this was still offered especially in the larger store. I didn’t need assistance, but it was so very nice to have the offer extended. *as I was loading my truck, this same man, (manager?), was out in the parking lot with a broom and scoop doing a tidy up of his store lot - nice to see that kind of care and pride. Thanks for a great experience :)
Large well equipped Canadian tire
Very good customer service, especially from Mackenzie. She was very helpful in showing me the screws I was looking for.
They have everything but it is so crowded you can hardly get down the aisles . need a bigger building i think
They had what I went for. They were very helpfull getting it for me and taking it out to my car. Very nice
4 employees behind front desk all grown women almost walked put poorest service i ever had EVER
Great. Best place to shop. Good quality for decent prices
Excellent return policy
I really love this store. I need help with 100 of concern about my car kind of new to cars. Methew in Auto parts help me selfless. Answer all my concerns ???? Thanks Methew
Just came from this store and Jonathan in seasonal and his boss ( don't know his name) were extremely helpful and quick! I will never go back to CT on Maloney because that place is the exact opposite !!!
Great staff, amazing service!
Staff was very helpful and friendly
Can't say I've ever had an issue at our local CT????
**SEE EDIT (Knowledgeable staff especially in the auto department, never hard to find someone to help you. They have a lot of inventory but that being said, the negative is narrow isles throughout the store. You can barely push a cart without banging into corners which I find difficult with three young children, so it's noticeable for me.) **EDIT when I was asked to write a review, I mistakenly thought it was for the Canadian Tire in Espanola. The review in brackets is for the Espanola location and the difference is that the isles are not as narrow or difficult to navigate in Elliot Lakes' Canadian Tire and I would not have removed a star from my rating.
Not great customer service from the associates, to transfer call it'll take forever and in auot Lynn is very rude and gives vague responses as of its not her job to service customers. Bill was under training did a great job answering my questions.
Friendly staff got what I needed
Better personal service than other locations
Prices didn't match, Manager incompetent and can't do her job.. As mentioned below, the manager there can't do her job properly. She had signs up that had wrong pricing so when we went to buy it, she then said no she wouldn't honor that price that she put up.. Then she tried to blame us the customer for putting an item in a bin with the wrong pricing.. I had to take her to show her that I didn't and there was multiple items in the bin that she screwed up. Again she didn't want to honor the price she put up. This is an ongoing issue with this Manager and she needs to get let go or do her job. I think I'm going to go to Cabelas online or Basspro online, screw this place! it's overpriced anyways.
They have everything you need. Great deals and excellent payment plans for credit card holders.Also get Canadian Tire money with your purchases that can be saved and used on future purchases. Friendly , helpful staff.
(Translated) I found everything I participated (Original) I found everything I meeded
Bought some of the premier infinity paint(VERY happy with the product) on sale and ended up needing a few more cans. Went back and the gentleman in paint advised me the sale was off but he remembered me buying the other cans so he gave me the sale price anyways!
worst canadian tire ever
It is the ‘Old Style’ of Canadian Tire Store. It could do with a makeover. However the staff are friendly, helpful and available.
Big clean store lots of selection.
On every Sunday morning, one of the busiest time, they only have 1 cashier before 10 am. Do not shop before then because you will have a minimum 45 minute wait should you be customer number two. This was my case and it piss me off.
(Translated) I qualify this establishment as a convenience store where the mechanical service is worth nothing and where they take women for idiots. For the rest of the store, you should not expect to find specialized items, but rather to find products of general interest. (Original) Je qualifie cet établissement de dépanneur où le service mécanique ne vaut rien et où ils prennent les femmes pour des idiotes. Pour le reste du magasin, il ne faut pas s'attendre à trouver des articles spécialisés, mais plutot a y trouver des produits d'intéret général.
Great deals but staff is hard to find for assistance
Selection and prices are decent, however it is nearly impossible to find an associate when needed.
(Translated) nice place (Original) مكان جميل
Great selection, lots of self checkouts
Went today for paint and got all the help that anyperson could ask for. I was treated like gold.. one can,t get that everywhere.yes real good service.thank you.
The store is busy and well stocked. You can buy a wide variety of products from electronics, housewares, plants, automotive supplies, furniture and even clothing. It will move to a bigger location in the spring/summer of 2016.
(Translated) I don't understand how a big box store still has public restrooms closed to customers. I understand the covid time but the majority of fast food stores and restaurants have been open for a long time. Find a way to accommodate your clientele. I must not be the only one who finds this measure ridiculous. (Original) Je ne comprends pas comment un magasin a grande surface a encore les toilettes publiques fermés à la clientèle. Je comprends le temps de covid mais la majorité des magasins et restaurants rapides les ont ouverts vla bien longtemps. Trouver une façon d'accommoder votre clientèles. Je doit pas être la seule à trouver cette mesure ridicule.
Always a pleasure to visit Canadian Tire. No matter where you are in Canada the layout is very similar so easy to navigate.
They robbed me
Standard Canadian tire store, nothing overly special but nothing to complain about either.
Waited 30-45 minutes under the sun at 35 Celsius without moving an inch in the line, I just left. There was a huge lineup at the cashier's apparently
This place hires CROOKS! I brought my truck in and it was making noise they said steady bearing is falling apart they change it cost me $391 for parts and labor. I leave still makes same noise was a loose u joint. I went back service manager and store manager said we replaced what was wrong. so they take me into shop to talk to the mechanic. I grab my steady bearing off his counter it was in perfect condition. nothing wrong with it. he had to cut it off! but then they say after wasting my time and money on something that was not broken is ill give you half your money back. Don't worry I have a lawyer and all the evidence on what they did video and audio of them acting like they know something. If corporate Canadian Tire reads this and wants my info ill gladly send you the videos and proof of your useless employees in this matter. and for the slob behind the service counter F U
Huge store.
Everyone is really helpful and they got a large variety of products.
All the plants my wife wanted but no vinegar for cleaning
Super
Staff are very helpful
Great deals and good staff
It's a Canadian tire fair size
(Translated) Significant discount on tools (Original) Rabais important sur outils
Great deals at this store
Pretty good selection of different bulbs. Nice Christmas displays.
(Translated) Store with everything in hand! Very good stock. Persistent and reliable employees. (Original) Magasin avec tout en main! Très bon stock. Employés persévérants et fiables.
(Translated) I really like! (Original) J'aime beaucoup!
Had problems with automated key machine. Only takes credit cards, doesn't print receipts and the 3 keys I received don't even work. I also got locked between the two doors at auto parts exit. Frustrating experience.
Most unmotivated workers I've ever seen they would rather openly ignore you than take the 3 seconds to answer a question
Always have lots of stuff available but hard to find staff to assist or pricing/size information on some products
(Translated) Great service. Quick and courteous. (Original) Super service. Rapide et courtois.
(Translated) Excellent service in the car. No superfluous expenses. It is a recommended garage! ???? …
Nice people
Well organized and lots of staff to assist. Did not have the same selection of what I was looking for as other locations. Very helpful staff.
Its your standard can tire
I give you 5 stars this time hoping you are happy
Find it hard to find things and things are sold out to quick. But apparently they are getting a renovation. Hopefully this will change things.
Great variety and awesome sales
(Translated) Yres satisfied (Original) Yres satisfaite
It's Canadian tire
(Translated) The worst Canadian franchise is in Chambly. Lots of stock but online vs. online inventory. Store does not match at all. I wasted 30 minutes in the store to be told "sorry did not find" and yet it was marked 4 in inventory. In short, I arrived late for work in addition to having made a detour for nothing ... (Original) La pire franchise canadian tire est à chambly. Beaucoup de stock mais l'inventaire en ligne vs. Magasin ne correspond pas du tout. J'ai perdu 30 min en magasin pour me faire dire "désolé ont ne trouve pas " et pourtant c'était marqué 4 en inventaire. En résumé je suis arrivé en retard au travail en plus d'avoir fait un détour pour rien...
Didn't have my item in stock even though it said there were six available
Place to buy car parts just don't ask for help
Great location for all your needs. I actually prefer to go to that location and I'm in Ottawa. Worth the travel time to time. Lots of sales
Friendly Staff. Great prices in the Clearance Areas. Quality products.
(Translated) It takes Canadian pulls. Change parking brake. I lost a platelet. (Original) Sa en prend des canadien tire . Changer frein dans stationnement. Jai perdu une plaquettes .
Auto service stayed open late to help me with a blown tire. I got to my mother's birthday party in Toronto thanks to you guys. Thanks!
Store is better more selextion in new location.
Went in for furnace filters, walked out with furnace filters. Kept my eye on the prize despite the beautiful Christmas decorations
Today was a quick in & out for a couple of items. Friendly, helpful service. Items easy to find.
good
I was in Canadian Tire shore In Gananoque Ont and bought a swing set. they couldn't find it at first there was a sales gurl that was amazing she looked so hard.. it was found the next day and was delivered I sorry I don't remember the young lady's name I think it was Delia but Janet was amazing..
(Translated) New store ... it seems. In my opinion less stock than other stores. Canadian Tire Service: Good for changing and balancing tires, oil change depends on your vehicle, that's it! do you find a real garage if you have another repair to do! I did inspect for a problem and although I paid the inspection the report is: it is not a leak. I was hoping to know the cause of the problem and not the no cause! I went to see a real garage 30 minutes later and 30 $ tx in later the problem is RESOLVED! In addition, I had a change of oil and they would put me the regular 10w30 in my turbo engine and the real specs of the manufacturer is 0w40 full synthetic. In short, if my engine would have broken who would pay the price? (Original) Nouveau magasin... ça paraît. À mon avis moins de stock que les autres magasins. Service à l'auto digne de Canadian Tire: bon pour changer et balancer les pneus, changement d'huile ça dépend de votre véhicule, that's it! trouvez-vous un vrai garage si vous avez une autre réparation à faire! J'ai fait inspecter pour un problème et bien que j'ai payé l'inspection le constat est: ce n'est pas une fuite. J'espérais savoir la cause du problème et pas la non cause! Je suis aller voir un vrai garage 30 minutes plus tard et 30$ tx in plus tard le problème est RÉSOLU! De plus, j'ai fait faire un changement d'huile et ils allaient me mettre de la 10w30 régulière dans mon moteur turbo et les vrais specs du constructeur c'est du 0w40 full synthétique. Bref, si mon moteur aurait brisé qui en aurait payer le prix?
Has what I want but I find the waits at checkout to be rather excessive.
Does the job. Prices are higher than they need to be though.
Great hours. Good selection. Conveniently located.
The service desk is the worst.The guy at the reception have a really bad attitude towards customer.applied for a credit card and my friend had to wait 35 mnts for someone to make a call to the customerc care and get the paperwork done I even missed my class Usually when u get approved it prints out in the slip and it didnt They can do a lot better woth their custoner service
Good friendly service
Handy-dandy
(Translated) Always crowded aisles. (Original) Allées toujours encombrées.
Service is questionable?
Excellent customer service
Small outdated store.
Very helpful and courteous
was just there yesterday looking for a tin of roof patch tar and i was there for over 25minutes looking for it .not a single employees around just a mystery shopper that wasnt any help..i had a leak on my roof and really didnt have the extra time to spare..i would give zero stars but had to give it one to leave a review . next time i will be going to home depot
(Translated) Have all can find in this store (Original) Ont peux tous trouver dans ce magasin
(Translated) Great service (Original) Super service
This place is like my future tool shed =) jk
Love this place. Great staff.????
My car broke down just outside of town and brought it here. Unfortunately the service centre is closed on Sundays but they were quick to get it diagnosed and repaired early Monday. The service was great. I also browsed the store and found a lot of things I don't normally find in other Canadian Tires. Mostly knick knack and impulse buy things but it was nice to see.
(Translated) The staff are nice and it's near my home. (Original) Le personnel est gentil et c'est près de chez moi.
Cute. Get everything you need.
Always packed full of good deals and friendly staff
It's a Canadian Tire store... same as any you've been in before only a bit older. Pretty much has all the things.
good
Handy store for trailer supplies. We bought a black water hose there though and we didn't think it was very well made.
Very good service
Easy to find what I was looking for web site included what isles it was in .helpful staff .friendly cashiers .
Very friendly staff, large selection of goods. Parking in front of store.
Well maintained store with friendly staff
Pretty standard Canadian tire with all the Canadian tire things
Clean store quick service
I just had my keys cut and the service was excellent, I would recommend anyone to go there, they have everything from house hold stuff, pet supplies, seasonal odds and ends and much more.
As far as canadian tires go, the staff here are helpful and don't scurry away like cockroaches when a light turns on. Management is helpful and easy to deal with.
Great ppl, great service. Happy with the product aswell.
I have always found the staff friendly and helpful, and the range of products is great.
good place to go shopping
(Translated) For a second consecutive time, wow and what service from Normand. Behind the banner are people who make the difference ... a big thank you for your outstanding service! PS please take care of your good employees I could go to my Chevrolet dealership but I chose you because of Normand ... (Original) Pour une deuxième fois consécutive, wow et quel service de la part de Normand. Derrière la bannière se trouve des gens qui font la différence... un gros merci pour votre service hors pair ! PS stp prendre soin de vos bons employés je pourrais aller chez mon concessionaire Chevrolet mais je vous ai choisi à cause de Normand...
I was looking for some wood in hardware for my new project. One of the friendly workers there, Tin, was super helpful and nice.
Aweful as usual. Online says item is available for pickup or in-store purchases..... Item could not be found by clerk and clearly felt more bothered by my questions about where it could be found if he wasn't available for him to look for.....Horrible experience at another canadian retailer trying really hard to have customers come in but as soon as we're there the experience is way below expectations. Also i have never seen a store so disorganized,stuff everywhere ,unpacked and in the wrong spot ....
Ok
Always take care of me and my vehicles well
(Translated) It's a Canadian tire (Original) C'est un canadian tire
Small town feel from a huge corporation. The 'girls' at the front cash are so friendly. Anne & Lisa you are the best.
The stuffs helped me a lot
Store is well organized, enough cashier open to handle flow. Wash Room Clean
What's not to love, its Canadian Tire. Store Manager Keith, and the staff do a great job of keeping the shelves stocked and they have excellent customer service.
It's my fave
When things are on mega-sale, it's the absolute best place for tools... and other stuff. And, great garantees!
(Translated) Very disappointing customer service Buy a new BBQ online to give me a branded demonstrator when I arrive. No excuses no nothing more no warning of this sale therefore arrives with an inadequate vehicle to pick up a BBQ already assembled Bravo to the manager (Original) Service à la clientèle très décevant Achete un BBQ neuf en ligne pour me faire donner un démonstrateur tout graffigné a mon arrivée. Aucune excuse aucun rien en plus aucun avertissement de cette vente donc arrive avec un véhicule inadéquat pour ramsser un BBQ deja tout monté Bravo à la gérante
Good follow up service
Always friendly and helpful
It was ok... I found the aisles very cluttered, I had a very hard time walking up and down a lot of aisles with a service dog, and my disability with my leg.
This store is a waste of time . I try to shop local however they never have the sale stuff out. Hardly ever carry what I need . I find myself having to go to Espanola to get items that should be in stock for a sale .
love Canadian tire but Glace Bay store is so small and dated. They do have some great staff members though.
Nice Canadian Tire. Well stocked moat of the time you can get what you need here.
Great customer service
Friendly atmosphere but small store. Unable to carry everything.
Correct
You guys need to stay open later then 5 o'clock no one gets off work till then anyway what kinda circus are you ppl running there
You can find anything at this place and there is a CT gas station next to it.
Aisles full of tacky, made-to-break spam items, blocking every aisle. They didn't have a screwdriver in their store 2 months ago. A generic, universal screwdriver with multiple bits. Staff couldn't find one. Home depot had a wall of them. Shoppers drug mart even had one. Great new location, ruined by chaotic layout (want an air conditioner? Every 4 floor displays or so, find a "sale" on one).
I always love canadian tire.
(Translated) The employees are not trained on certain things but on the whole it is okay. (Original) Les employés ne sont pas formés sur certaines chose mais dans l'ensemble sa va
I love the online search engine, tells you the aisle and availability and amount of the thing you're looking for. No more asking around.
Got a battery charger from a different canadian tire. They helped look it up and warranty it and were great about it.
The parking in front is a little sparse, but you can park in the back by the auto center in the daytime.
I dont recommende get your order prepared online, I have been waiting 6 days for 1 tiem to be prepared to pick up. I called both local # and 1 -800 # and both hang up on me. Not professional at all. Very disappointed in the Hull location.
Good, with sales..but sales persons might be tricky. With offering you products which are not in sale.
Great shopping via their app and the curbside pickup option is great especially since I have issues with walking a lot.
Got skates but they didint help
Had what I was looking for, and not too busy.....
DONT STOP HERE!!! We were travelling through from Cornwall to Toronto when I notice my tire light came in my car. we stopped at Canadian tire and they were two guys standing in the garage my son asked them if they can look at my tire they replied “go across the parking lot and put air in your tire yourself”. We couldn’t find the self-serve tire machine I went into the store later and complained to the parts manager. He put air in my tire. We got back to Toronto to find out there was a nail in my tire. We could have gotten into a bad accident on the 401. LAZY USELSS WORKERS!!!
(Translated) Find what I needed (Original) Trouver ce que j'avais de besoin
Great service band friendly
Easy to find what you're looking for, helpful staff, clean and tidy store.
Just browsing a smaller store.
Called looking for information for some PPE , rep wouldn't even take the time to look if other stores had the product nor would he advise of orders or order status. Not happy with the customer service at this moment!
It's pretty obvious that the staff at this location have better training and job fulfillment than at other locations. People here are friendly and helpful. Yesterday I was staring mindlessly into a display case and was actually asked by an employee if I needed some help, can't think of the last time that has happened to me at CT.
Hard to find help, what I am looking for is not always in stock!!
I found the store to be very disorganized and cluttery today.
They keep alot of stock on the shelves and variety. Could do more with Atv dept and RV shelves. Missing basic stuff like RV bumper caps. And Atv dept has almost nothing considering many Atv riders in this area. Eg Boots, Gloves and basic Atv parts, Eg mirrors phone, Gps holders storage compartments for racks. Just basic stuff. Do this and you get 5 stars.
Good, helpful for finding a product.
Not the powerhouse it once was. Past few times I've gone in there staff (specifically in the auto department) have been knowledgeable and often rude. Nonetheless, large selection of goods if you know what youre looking for
Way more organized then Fort st John always stop in when im in DC
Excellent staff, very good selection of products, and almost everything was on sale or cheaper than advertised! The store is very full and the aisles are a bit narrow but not problematic.
Not dog friendly ???????? while other Canadian tire stores even ask you to not leave your pets in the hot car this store doesn’t care apparently. We’ll be shopping somewhere else!
(Translated) I often find what I'm looking for different items (Original) Je trouve souvent ce que je cherche différents articles
Item I wanted not available again
Very hard to maneuver a shopping cart due to products in the isles
Friendly staff helped me find what I wanted
Depending on who to talk to. Most times they don't know what you are talking about when you ask them a question about a product they carry
Perfect place for home and car items.
Not a bad place, but sometimes lacking stock on key sale items at the start of the sale.
(Translated) Waiting interminable, it feels like served by children without talking about the garage a real joke. Place to avoid !! (Original) Attente interminable, on se croirait servit par des enfants sans parler du garage une vraie joke. Endroit à éviter!!
They always have what I'm looking for.
(Translated) CTC Chambly: personal courteous and efficient, but the store is too small, everything is pell-mell and stacked everywhere, check the quantities and location on their website (super slow) before you go there, shopping will be faster and agreeable (Original) CTC Chambly: personnelles courtois et efficace, mais le magasin est trop petit, tout est pêle mêle et empilés partout, vérifier les quantités et l'emplacement sur leur cite Internet ( super lent ) avant de vous y rendre, la magasinage en sera plus rapide et agréable
Pretty good and cheap oil
Good service, some narrow aisles and poor wifi.
It's ok. Hard to find help. Need more staff.
Regular store is ok but I asked about chainsaws and the guy sais they were in the garden centre. I'm not an idiot but could not find a way in to it and the outside gate was still locked. I guess they didn't need to sell me one.
Ok
Always a joy shopping at CT
Top of the line automotive service department. Had a problem and was resolved without delay
Always a great experience. Staff friendly and knowledgeable about the items in the store.
The automotive department has an history of employees stealing things. As for me I never got stolen, but I know people who have. Employees are old and like to take their time. My car needs to have 1 tire changed and now it has been on the lift for an hour and a half sitting there with people doing nothing to it and it is not even occupied today. Avoid taking your car there to get it fixed. I am not kidding!
Amazing staff. Best can tire I've been to in Canada
(Translated) Lots of goods, very clean and very well arranged (Original) Beaucoup de marchandises, très propre et très bien disposees
Great service in every department. The bathroom was vulgar.
Excellent sale prices, hard to find anybody to help with anything
Great service.
(Translated) A must, always a lot of choice! (Original) Un incontournable , toujours beaucoup de choix !
This is one Big Store! A huge selection of goods that the smaller CT's simply don't carry. Don't get lost in here!
This is a review for the garden centre. I called 4 times because the people answering the phone didnt know how to transfer to different departments when they didnt know the answer. Obviously the people i spoke to were trying to help but even the person in the plant or seasonal department didnt know what an echinacea was... i was kind of hoping the person answering the phone would be capable of answering the question specific to their department. They were suoer nice and i totally understand that its difficult when people call, but why have a phone if its not helpful.
Some helpful and some not so helpful employees. There are never enough specials in hand. As one employee said today" you waited too long!" Well excuse me for working all day!
Good day got what I needed
This store must learn to update it's inventory more frequently. A few weeks ago I purchased two thermostats and when I picked up at the store and there was only one available. Today the same thermostat at the same price was still listed on their site which I purchased, and half an hour later I received an email saying that it's out of stock. This is lousy merchandising and I am done with this store.
(Translated) Bon fondly (Original) Bon severce
Great job fixing up my vehicle, & getting me on my way! Always a love/hate relationship I say! Love talking with the friendly & courteous mechanics & manager Lynn but if I'm speaking with them it means I have a problem, Lol But it helps to have good relationship with mechanics & manager to deal with issue! Thanks guys for making it easy!????????
Went in for a skate sharpening and even let the guy know that they were brand new skates, figured it would be a good sharpening considering I wasn’t pointed anywhere else. Stepped on the ice and slipped around everywhere, not a great start to trying to get back into hockey, I’d really appreciate some type of compensation considering I spent money to play hockey
(Translated) Very long to have service parts and boxes (Original) Très long pour avoir du service pièces et caisses
Like the store wish it was bigger so much stuff jammed in a small store .
Clean, well organized with super friendlu staff
Just another Canadian Tire
(Translated) Do not be in a hurry to pay when you go shopping there. Staff super smiling and friendly. (Original) Faut pas tu sois pressé de payer quand tu va magasiner là bas. Staff super souriant et sympathique.
Ups and downs but generally good enough I guess for Elliot Lake?
I like all Canadian Tire stores. This one has friendly workers who are always helpful. I like that it has a garage
This store has greatly deteriorated under its new owner: (1) Store no longer accepts used oil for recycling. This is outrageous for a company that sells so much oil. (2) Store evidently terminated all the previous owner's staff - new staff is far less knowledgeable. (3) Store has few staff on floor to answer questions -frequently have to search to find someone. (4) Store very rarely has sufficient cashiers - leading to frequent long checkout lines.. (5) Store distrusts us: they prohibit backpacks in store -must be checked at counter). I've been a long-time CTC customer, but I avoid this store and shop at others.
Very slow in unloading. I brought only two skids and it was my last delivery, so needed to get back with in my shift. They didn’t start for 45 minutes. I had to go inside and request them to get started otherwise the guy was asking 30 more minutes. It should not have taken more than 10 minutes to remove two skids.
Good selection. Auto service has always been well done and professional for the few times that I have used it.
CORNER BROOK TODAY LOOKING FOR ODD AND END WALMART NEVER HAD ANY GOOD OLD CANADIAN TIRES BAM...FOUND WHAT I NEED
(Translated) these very meadows thank you (Original) ces tout prés merci
(Translated) Impeccable customer service. (Original) Un service à la clientèle impeccable.
Thank you for the help on Boxing Day.. I know things were flying off the shelves and 3 associates were able to get what we were looking for, amazing team and friendly staff..
In garage. Super .fast and friendly service
Love canadian tire
It's a Canadian tire...nothing exceptional but it does the job.
I had immediate and attentive service both in dealing with the Department purchase and returns and exchange department.
Elliot lake Canadian Tire one stop place get everything u need
Lots of parking staff very good and very helpfull
(Translated) Good service, very polite employees! Very effective in terms of disinfection, both for the hands and the handles of the carriage. ???????????????????? (Original) Bon service, employés très poli ! Très efficace pour ce qui est du desinfectage, autant pour les mains que les poignées de carrosse. ????????????????????
Good selection. Lots of products in a smaller space.
Pretty darn average Canadian tire. Lots of stuff you need...just make sure you dont pay full price.
Pretty standard CT. Seems like it's understaffed though
Awesome store, it has everything you need and more!
Customer service nightmare.
(Translated) The worst mechanical service I have ever seen. 2 experiences that are summarized by lies, breach of trust and sloppy work in a dangerous way. I never return to a Canadian Tire with one of my cars. (Original) Le pire service Mécanique que je n'ai jamais vu. 2 expériences qui se résument par mensonges, abus de confiance et travail bâclé de façon dangereuse. Je ne remet plus jamais les pieds dans un Canadian Tire avec une de mes auto.
Great
(Translated) Caring staff The best organized TC of T-R (Original) Personnel attentionné Le CT le mieux organisé de T-R
Sorta big store
Was a late minute customer one staff member greeted us at the door was happy to let us continue however the next staff member was rude in telling us they were closed and had to leave once inside the stagg went above and beyond especially the young guy in hardware...which made up for the previous female worker. The young guy even carried the item to the car for us
Traveling from the U.S. as and had a battery go bad on my Silverado. Late in the day, but they fit me in and replaced the battery in less than an hour. Very friendly folks in the Auto Repair Dept.
Really helpful
(Translated) Not found what I was looking for (Original) Pas trouvé ce que je recherchais
Large Canadian tire store with friendly staff.
Very good and very helpful like shopping at canadian tire
Lot's of choice
Hate the way they set up their check out lines
Severely understaffed. Frequently have to wait in line for extended periods of time at the auto / parts desks and cashiers.
I placed an order to pick up in store over a month ago and was getting no updates. Sent an email about it weeks ago and got no response. It said they had zero in stock in store but every other store on the island has the item I wanted so I don’t get why it was taking so long. Went in store yesterday and they had so many on the shelf but my order was just still processing and no one had responded to my email still. Also the parking lot was an icy mess when other parking lots in the same complex were much better. You clearly sell salt and snow shovels - spread some of that stuff to make it a safer, less stressful experience for customers.
Great customer service tonight, even when we were there so close to them closing!
Unfortunately, I had the experience of dealing with Terry at the auto center twice so I can tell you with experience that this is the place you have to avoid at all costs. Terry believes in taking advantage of the people who are stuck rather than helping them out. Below are how my two visits went while was visiting Gaspe 1200kms away from my home in Ottawa: 1st visit - December 17, 2019 I got a flat tire and I bring it to the auto center and asked if it will be covered under warranty as my tires were within 5 years. Terry looks at the tire and said no it won't be as the thread is too low. Fair enough I brought my car in and asked if he could look at the threads of other tires if they were fine. All the other three tires were between 4 and 6 points and he confirmed they were fine. He said if something has to happen to other tires he will prorate it and replace it. I was going to change only the bad the tire but he insisted that I should buy two tires instead. I said okay and got the two new rear tires out of pocket. I asked them to swap a spare tire as well and for this change they charged me $15 (more on this later). 2nd visit - December 19, 2019 Unfortunately, this time I hit a very big pot hole and busted the sidewalls of my front right and rear right tire. I call CAA and bring the car in to Canadian Tire auto center. Terry confirms that he will cover the rear tires under warranty as we just changed it. But here's the catch we don't have more of the tire in stock so you would have to pay the difference of one tire up. The difference was about $100 more for two tires plus I had to pay for balancing again. I asked can you order me more of the same. He goes yea I can but they won't be here before two weeks and I know you are visiting only for a few days. This is your only option and the store is closing in an hour so you have to make the decision right now. Also, he did not changed the front tire under warranty which he had confirmed on my first visit that will be prorated if something has to happen to it. I said okay please change it and could you please swap the spare again. He said sure it will be $20. I'm like what!, you charged me $15 the other day, he fumbled and said oh I did you a favor the other day and we usually charge $20. At this point, I said whatever just change it. This is my second visit to Gaspe and this was my only bad experience that I can think of. It was painful to see that at a reputed place like Canadian Tire, I get to experience such behaviour. Please avoid this auto center and find some local garage instead when you are in Gaspe.
Worst ever customer service!!!!
(Translated) Fortunately he was there, I ran out of oil for the car. (Original) Heureusement qu'il était là, j'ai manqué d'huile pour la voiture.
(Translated) Nonexistent customer service, no welcome, no hello ... (Original) Service à la clientèle inexistant , aucun accueil, aucun bonjour ...
They have most of what you might need.
I like tires
Quite busy but got through checkout quickly
Has everything we wanted. But it's a nightmare navigating how to check out.
Helpful staff...
Great store
The incompetents of the people working in the automotive department is nothing short of negligence...blantently saying that the brakes (done by Kingston bath rd c.t) had nothing wrong with them, when myself and my partner have experienced a VERY obvious decline in performance since having them replaced. Do not use Canadian tire for your mechanical needs, as you might crash and die, due to shotty work. Zero stars
The best kind of story you could ever want to have in your hometown I would love one there in Oroville California Canadian Tire
I don't like Chathem Canadian Tire. They run out of what they advertise and don't restock. Blenheim C.T is much better.
Manager was really helpful when we came back due to wrong parts given to us. Thanks!
Went in to gass up, $0.03 / L discount on Fridays for military members, just show your ID
It's ok
good
Way too narrow rows, can barely fit one shopping cart. Staff were not useful at all when trying to find an item they’re site said they had plenty of. Just go to the next Canadian tire honestly you’ll save more time driving a bit further.
Great store and fantastic staff
Great place to shop
Not so common in a Canadian Tire so it has to be said. Got great assistance from the staff here. Available, friendly and smart, they were very caring and listening helped me find the right solution for my problem. Plus it was really fast and cheap solution
Shopped at this Canadian tire for 20 years. Great store with excellent staff
Did not like it
Great store a varity of things you might need
Great shop for all your hardware, camping, household, automobile, and fishing goods. Prices are very high. Only sale prices are reasonable. Hope they improve in their pricing. Employee was friendly and assisted us very well.
(Translated) The first few years the service was ok. For some time now (with the new general manager and the service manager) the experience has been truly pitiful. Personal experience: I was forced to go there with my car. I must say that the bad reputation of Canadian Tire is confirmed (see the magazine Protegez-vous). Overbilling, arrogant attitude, condescending attitude and even aggressive. I am considering filing a complaint with the central office for the attitude and the small claim for the overcharging. (Original) Les premières années, le service était correct. Depuis quelque temps (avec le nouveau directeur général et celui du service), l'expérience est vraiment pitoyable. Expérience personnelle: J'ai été contraint de m'y rendre avec mon auto. Je dois dire que la mauvaise réputation de Canadien Tire est confirmée (voir le magasine Protegez-vous). Surfacturation, attitude arrogante, attitude condescendante et même agressive. Je considère déposer une plainte au bureau central pour l’attitude et à la petite créance pour la surfacturation.
I started by trying to buy a sale item in our local Courtenay store. They didn't have 8item, so I asked if someone could contact a nearby store and inquire if the item was available. A call to the Campbell River store proved fruitful and they agreed to hold it for me. When I got to CR, the clerk knew about the hold, but, it took a wh6to find. In the end, this was one of the best experiences I have had with Canadian Tire.
Went on May 22 around 3pm to pick up my online order, waited about 20 minutes in line outside to get into the store, then another 10-15 minutes once I'd given the details at the online order counter to actually get my order. Not unexpected considering the current situation.
You always provide do what I need
Small wait but good service at the customer service counter!
(Translated) Many customers today cause good weather (Original) Beaucoup client aujourd'hui cause du beau temps
Great as always, with good deals but I wish they can import more gym equipment...
C canadian tire
(Translated) Friendly staff (Original) Personnels conviviales
It's alright. It's not a Cabela's or Bass Pro but it has most things. The fishing selection is good. Camping selection is decent. Rifles and Ammo are kind of the standard brand selections, nothing over the top or specialized. optics are lacking pretty badly. Archery gear.. might as well not even bother. The staff for the most part are nice but don't understand what exactly their selling, or what your asking,but that's to be expected in Fort McMurray these days.
(Translated) The people who work in this square have your needs at heart. (Original) Les personnes qui travaillent dans cette place ont a cœur tes besoins.
Kept transferring me around from the garage to customer service desk saying the next person will be able to help me for sure. I was transferred over 7 times with employees laughing while talking on the phone. I purchased a bicycle last week in store and was told it would be assembled by Monday and can't seem to get an update out of the employees, they seem very young lacking training and customer service skills.
Pretty good selection, but the employees always seemed busy. It also needed some sorting as it was a little difficult to find certain items or the price for an item once found.
Really good service
Was happy to see they hired security to enforce mask rules. After a recent trip to home depot with 2 customers not wearing masks properly and not being asked to leave, I'm going to stick with Canadian Tire. Bought an electric lawn mower here almost 3 years ago, still going strong. Good selection and strong return policy.
Good store but the credit card guy is annoying just let me shop i don't need a card
Agree
Very small Canadian Tire. Often need to ask if items are in stock, as they are not on the sales floor.
Great Canadian Tire for a small community
Absolutley horrible customer service straight from the manager.. The signs on the clothing racks diddnt make sence so my wife asked what clothing was on sale .. So the manager sent a staff member over they put the sign on the clothing rack and my wife was told all the shirts on that rack were on sale .. So we grabbed some and went to the till when it was rung up the wrong price came up .. We pointed it out to the manager and her responce was to walk over to the rack where they just put the sign up and tear it down ... Diddnt get the shirts.. All we got was a hassle... great looking store but the staff .. The manager expecially need some customer service tips .. Rude .. Disrespectfull..and honestly could care less .
Okay for general hardware, warranty can be finicky and layout is a bit confusing.
Not much selection when it comes to anything here, and I have baught over 10 succulent plants here and over half of them died
No one has a PAL to sell firearms on Saturdays and the sports (hunting/fishing) has next to nothing.
David in Auto Service Rocks...helped me with all my questions and was fast and efficient.????
A shelf I bought had a dented piece and they took it back no questions asked. Quick and friendly service.
Lots of selection
Has what you need in most cases sales are ok
In and out very quickly not very busy amazing staff but store was very messy and all over the place
(Translated) There are really good prices (Original) Il y a vraiment de bon prix
I always have to stop by the Canadian Tire in Brockville when I am home. I remember going there as a young lad and buying my first set of ratchet wrenches for my first car.
Lots of stuff here
Very good ????
so so
Lots of stock and there were staff if you needed questions answered.
(Translated) Very well (Original) Très bien
Helpful staff clean store easy to find what i needed.
A rather small store with tight narrow Iles, lots to choose from though, staff was friendly and helpful
Was fully stocked, unlike every other CT in the Ottawa area. Good, friendly service
On reserve so that's good for taxes. Always find a deal here.
staff shortage and cashier rudeness
Selection
On November 16th, I got 4 new tires. Two days later one is completely flat. On November 21st I went to Canadian Tire and replaced / repaired. On November 23rd it was flat again; so Canadian Tire replaced again. it's now November 27th and my tires flat again.
They have such great service. Their new curbside pickup is awesome. Enjoy shopping there!
All good
I can bring my Dog, she loves it.
All you come to expect from The Tire.
Amazing customer service workers ????
Newly renovated
Always find what I'm looking for and their garage has been reliable. The store has a nice atmosphere and staff are friendly.
Maybe if they would actually answer their phones it could be a good store. 45 minutes calling and no answer in any department. I'm not up to driving 3 hours without knowing if the object I'm looking for is even there. Awesome customer service.
Clean store. Helpful, but elusive staff.
It's a Canadian Tire, what else is there to say? It's fine
Thanks to the service dept. Especially Ian, peter and Ron for fantastic service and advice with our radiator problem.
I’ve shopped here for 6 months and I won’t step foot in there anymore. The store has no general manager and it shows . I highly doubt anyone at the store will read this. The store is crammed with inventory on the floor, the staff don’t care. The automotive dept is very frustrating, it took them 1.5 hours to do a 15 mom oil change AND I had an appointment in the morning (9:30am)
It amazes me how customer service's is terribly awful at any Canadian Tire no matter where I go. Spent almost a grand 1K yesterday and could have spent more but the lack of help or knowledge left me forgoing a few items, I was served and told they had to look in the warehouse to see if an item was there after waiting for 37 minutes I had enough made my way to the cash and continued purchasing my needs to the Home Depot where I got exceptional services.
Can't exchange something that doesn't work
Excellent all around! Friendly staff. ????
Always great service and usually find what we want!!
I just love this place. My wife calls it "MAN'S HEAVEN". I just spend time looking around for one thing and always find something else to buy.
(Translated) It's a Canadian Tire ..... You know ???? (Original) C'est un Canadian Tire..... Vous connaissez ????
Good deals
Very small store,should be way bigger knowing it's the only store in this city.
My experience at Canadian Tire, (Dawson Creek) has been nothing but great lately and before it was good. I am pleased with Kim's help and information when I take in my car. (Automotive's Dept). She is above average in her help and knowledge and also thanks to the mechanics who did the great work on my car! Thanks!
Never seem to have what I'm looking for.
They don’t seem to staff the paint section, and don’t mind their customers waiting for 20 minutes to send someone. Garbage store.
The staff was extremely helpful, thank you.
Good product selection, amazing sales sometimes, hard to find things, not enough staff.
Good CT store, friendly staff
Everything you need
(Translated) Good services (Original) Bonne services
Smaller and doesn't carry everything, but very good customer service and friendly personnel. Dogs welcome.
Always lots of selection
Tried to RIP me off over 800$. Would love to talk to the owner about this
(Translated) Thank you for the service (Original) Merci du service
The wo-man store .. lol
Very clean well laid out store great mechanics as well
Very good lay out, very friendly and knowledgeable staff
I had some Canadian Tire cash and wanted to put it on my Canadian Tire triangle rewards card. The cashier wasn't sure how to do it, but she found out very shortly and was very helpful.
Everything's easy to find and what i look for is always available
Great selection, staff and locations and if your local store doesn't have it you can order online from another store and have it 2 days later at your door cheap.
Great new store. Lots of room, great selection. It can be a bit tough to find staff to assist however.
Found everything I wanted
Good store and good selection of products the staff is super friendly
Nice little store it's a little tight but everybody's friendly
Nice store, lots of stuff. Staff was friendly and attentive.
Good job on jeep repair
Regular ol' Canadian Tire. Large by Valley standards, always find something I need when I go in. Good selection and staff know where stuff is, also knowledgeable and helpful.
Good selection
I'm only writing this to counter all the negatives. I only go here for my winter tire change and oil change because they are so close to Ottawa and actually way cheaper than in Ottawa. I leave it and the go to the mall. Usually takes an hour or two. I'm ok with that. That's almost all I have for experience but I do it every year and have had no issues.
Not much pool supplies
(Translated) Very messy and nobody could answer me where the window coverings were. (Original) Très bordélique et personne n’a pu me répondre ou était les revêtements de fenêtre.
(Translated) Very good service (Original) Très bon service
Love my CT
Best place for everything you need home or camping ????????️
Went to get my tires torqued and was seen pretty much right away. The guy at the counter was very friendly, polite and chatty.
(Translated) Inventory often wrong otherwise good service (Original) Inventaire souvent faux sinon bon service
If I put 5 stars do I get a nice personal response from canadian tire?
Great welcome and great costumer service
People are pretty helpful if youre searching for something
Customer service is bad
Always friendly and large, great priced selection.
Shopping at this store can be very dunting for me as a women. Everytime going into the parts department I don't like you either get the guy that doesn't know anything about parts or the guy that trys to tell you don't need that part and it's this part when you tell whats going on with your vichele. This store I like walking around browsing and just looking. I always look at the clearance rack because you just never know what you will find.
(Translated) Slightly slow service (Original) Service un peu lent
I would like to publicly thank Vehicle Service Representative NICK in his way of dealing with a huge situation that developed concerning my vehicle. He dealt with it professionally, with understanding and made me feel that customer service is still alive. Also, much appreciation is given to JESSIE, master mechanic, the service manager and the shop staff. All of them made my visit there a good experience. The situation that had transpired with my vehicle at Canadian Tire was of no blame to the company or its fantastic staff in that department. Every one went well above and beyond my expectations. My hat comes off to their customer service. Once again Thank You !!! Sincerely, Thomas Cowan.
new store Grand opening Very friendly staff
(Translated) Always good price and good quality. (Original) Toujours bon prix et bonne qualitée.
Rude staff. Not helpful. Lack of selection. Customer service was a little bit helpful but overall I didn't fi d what I was looking for and even my 5 year old niece commented about the rude staff
Nice, big store. Clean and organized. Sometimes a little tough to catch someone for help when busy.
Canadian tire Brooks said I need new bearings for my Nissan when I went down there to get my breaks done. He also said I might not make it home to NORTH Battleford sk. I took the risk and drove it there anyway. I then went to NAPA to get the bearings witch where better and cheaper then CANADAIN tire and took my Nissan to my friend Bow who is a certified mechanic for 30 years and said there is nothing wrong with my Bearings . THANKS CANADIAN TIRE FOR THE STRESS AND WAISTING MY TIME AND MONEY.
(Translated) TO AVOID! Unable to find the source of an extremely loud clicking noise when the vehicle is driven over a rough or damaged surface. The technician tells me that the noise comes from the front shocks and that they are finished, 1200 $ later and from the shocks before new the noise is still there but now the technician tells me that he does not hear any noise yet the noise is so hard that I have the impression that a part is broken under the vehicle. Brief waste of time and money, I must now go to another garage to have the vehicle inspected, to avoid anything other than basic mechanics (change of tires or bulbs). (Original) À ÉVITER! Incapable de trouver la provenance d'un bruit de claquement extrêmement fort lorsque que le véhicule roule sur une surface bosseuse ou endommager. Le technicien me dit que le bruit provient des shocks avant et qu'ils sont fini,1200$ plus tard et des shocks avant neuf le bruit est toujours là mais maintenant le technicien me dit qu'il n'entend aucun bruit pourtant le bruit est tellement fort que j'ai l'impression qu'une pièce est brisé sous le véhicule. Bref perte de temps et d'argent, je dois maintenant aller à un autre garage faire inspecter le véhicule, à évité pour tout autre chose que mécanique de base ( changement de pneus ou ampoules).
(Translated) Excellent service !!! (Original) Excellent service!!!
I do not like the service lady. There was a great big guy we all loved. What happened to him
(Translated) Good service, good products. (Original) Bon service, bon produits.
Good customer service from cashiers, can be difficult locating sales items (not on shelves)
Wow. Clean store and friendly staff. I asked two questions. Where is x? Immediate pleasant answers down aisle 22 and 25 with perfect pinpoint accuracy.
Great store
Glad to have it reopen after flood
Nice!!
Nice to have a Canadian Tire nearby. Always had good service.
Jan 5 2022 approx 5:30pm operator#72034 At checkout I was prompted to pay credit or debit, I submitted cash, the cashier scoffs at my money! Rude older woman.. if she is going to be judging me by my method of payment or attempting to embarrass me In front of the other customer waiting in line she shouldn’t be working the tills. I believe this isn’t the first time I’ve encountered this worker
Great place for shopping
great service.
Good
(Translated) I always find new things useful. (Original) Je trouve toujours des nouvelles choses utiles.
(Translated) Big area when you are looking for something in particular..and you have not much time to shop..tu searched for a long time Clerks in minimum number too busy to answer or else in found pad (Original) Grande surface quand tu cherche qq chose en particulier..et que tu n'as pas bcp de temps pr magasiner..tu cherches longtemps Les commis en nombre minimal trop occupes pr repondre ou bien in en trouve pad
Had to wait over an hour for the employee to find the tires I wanted to buy
All was good. Great price.
A great place to shop around. Some surprising sales in store. Big selection. Appeals to both men and women.
Good survive, and have a lot of things that a person is looking for and good quality..
The staff was really great in helping me with ideas on how to deal with my 1/2 km icy driveway
Tara in sporting goods went above and beyond to help. She provided excellent customer service, which is hard to find these days.
Very big store, free parking lots to choose from. Great Christmas store for decorations for the Griswold in you ,????
Big shout out to Canadian Tire in Dawson Creek tonight. They really helped us out when Grande Prairie Canadian Tire wouldn’t. I wish I remembered the names of the two ladies at customer service. You gals are fantastic! ????????????
(Translated) Not much to say, all know them and we're happy to have them (Original) Pas grand chose à dire, tous les connais et nous sommes content de les avoirs
Great people. Put a tv aside for me as I was 2.5 hrs away.
(Translated) Nice department store lots of choice (Original) Beau grand magasin beaucoup de choix
When you find the right staff they know what they're doing but sometimes you're just standing waiting.
Friendly and knowledgeble staff. Full service garage and competent licenced mechanics
Great prices, good selection of outdoor goods. Sales are always good.
Had all the camping supplies i needed for a nice 3 day trip
The store at this location is awesome and the people who work there are amazing and are incredibly helpful and friendly. If you find yourself in Campbell River I strongly recommend that you visit this location, even if you don't need anything from there.
Hw8dhehdvduwbd suwhdbs hi wi Canadia
The service was great but I had an appointment at 1:30. I waited in their lobby for 2 and a half hours for a simple tire change.
Not a store for everyone but one of m favourites.
This is a smaller older style Canadian Tire, it still has what you want, it just feels more cramped. The staff here are helpful and friendly. Personally I hate this parking lot however.
Everything you need
(Translated) No good service from young people and he does not know their store well. employees lack knowledge. And training. And mechanical question me I prefer the fast track to richelieu they have good prices and experienced mechanics I can close my eyes quietly with them .. (Original) Service nul bien des jeunes et il ne connaisse pas bien leurs magazin . les employés manque je conaissance. Et de formation. Et question mecanique moi je prefaire la voie rapide a richelieu ils ont de bon prix et des mecano d experience je peu fermer les yeux tranquil avec eux..
Nice
Pretty run down, and staff can be oddly rude at times, such as not letting you skip the line to exit if you didnt buy anything.
Great service but need to restock faster
Order was ready when I arrived. Gast in and out.
Still love Canadian Tire
Good
Great for all
Bought a treadmill yesterday and the guys showed up today to deliver it. Service was excellent; from the customer service, who sold me the treadmill, to the 3 guys that delivered it to me today. Greatly appreciated...keep up the great work.
Brand New store! More stuff!
Gloria.
The associates here are amazing and super friendly. I had Ron help me find a car seat and he was one of the best and most courteous associates that I ever dealt with at Canadian Tire. I would definitely recommend this Canadian Tire store!
Good place, good costumer service.
(Translated) Good automotive service (Original) Bon service automobile
Large high quality - home hardware.
One of my favorite places
Free install service when I purchase wiper blades there
Spacious and good!
Merchandise is well laid out and they have a huge selection of different categories of goods. It caters for the motorist, the cyclist and a host of other sports, the carpenter or hobbyist, kitchenware, fuel for open fires or the furnace plus a lot more than I can list here. It's bright and cheery and staff are friendly and helpful. You'll probably find what you're looking for.
I give this place the worst possible rating I can. I had a manager of the store named sue threaten to call the RCMP on me after I questioned her on a price check in the store. Then she lied to me about why the price was wrong and I called her on it. She then caused a huge scene and actually argued with me in the store over an $8 price discrepancy, and said she would have me removed from the store, for simply questioning an unclearly marked price. This place is a complete joke. This lady should be fired! Seriously go to Walmart or anywhere else. Support business that actually care about their customers. This lady doesn't deserve to have a job. Ide give a 0/5 but 1 is the lowest I can go . SHOP ANYWHERE ELSE
Been shopping here for years. Used to have great staff, knowledgeable, helpful etc. Not sure what's changed but it's not nearly as good as it used to be. There are staff and they try but something is missing. Training.. knowledge etc. Still pretty good products so I'll be coming back.
Like most Canadian Tire locations, always good to browse through, always a sale happening. LPT: If you encounter the nice folks pushing to get everyone walking through the doors to sign up for the Triangle MC, and you're just not interested, tell them you "have one already" and they'll leave you alone!
Very kind staff
Good store. Wide variety of automotive and household items. Staff is helpful when called upon.
Saturday morning 10 o'clock 25 clients in line to pay only 1 cashier not very well manage store!
I was on the phone for a very long time before anybody picked up. But when I was finally answered the worker was very helpful and polite. Great service just the phone needs a little more attention
(Translated) Quick! (Original) Rapide!
Some flyer items not carried or locatible
Good clean Canadian tire I found what I needed it wasn't sold out and it was on sale
Went in to buy some tires at the counter for the garage. My experience there was good except for an older man who was working at the counter. He told me he had 4 of the tires I needed but called me back after I had already waited for an hour to say that he only had three and that he could no longer work on my car for the day. I called back the next day to confirm that he had received another tire and he said yes and so I came back to the store. Once again the same thing happened, he only had three tires even though he said he had four. I then dealt with someone else at the store who gave me a better deal on a better set of tires and found out that the first grumpy old man that helped me charged me more by giving me an insurance plan on the tires WITHOUT EVEN TELLING ME ABOUT THE INSURANCE. To add insult to injury, he was very rude. So basically he messed up on the same thing twice, lied to me by charging me more for an insurance he never even mentioned to me, and seemed to always be in a bad mood. My other experiences here had been good, but this one definitely deserves one star.
(Translated) For the first time in ages, there was a confusing number of employees. The problem is the attitude of the employees, it does not seem (in fact I would even dare say) to make the happiness of being present. However, …
I went on this place for my oil change the old man working in automotive section is not having his concentration. He wanted to charge me 140 dollars for oil change and he checked something with the car didn't even mention that he gonna charge for that even I asked him too. Only the mechanic who changed the oil was nyc with me.he explained everything very well. Overall bad experience.
So far has everything I need.
Bought a CCM duel suspension mountain bike and wen i tried to get it fixed (front and back suspension) before the 1 year warranty on parts, they refused because i went off road. Holy moly who would dare go off road with a duel suspension mountain bike
Great auto and in store service. Like small town.
Quick and efficient
Great place to shop very helpful
Huge store, can get lost if you aren't paying attention to where your going lol
Enormous store. Staff that helped me was good.
(Translated) Too overloaded with cousins. It is stunning. Otherwise all good (Original) Trop surchargé de cousins. C'est étourdissant. Sinon tout bien
I love Canadian tire. Everytime I go I there, there are awesome sales which pushes it to the top of my list of favorite stores. I have never had a problem with returns either. Staff is always friendly, knowledgeable and very helpful. They have a good android app too.
Well laid out and accessible.
(Translated) Superb store, good variety of products and courteous employees, but prices are higher than their competitors on many items ... Shop before you buy! (Original) Superbe magasin, bonne variété de produits et employés courtois, mais les prix sont plus élèves que leurs concurrents sur plusieurs articles... Magasinez avant d'acheter!
Had exactly what I needed. Helpful staff.
(Translated) Nice and wanted items in stock. (Original) Sympas et items voulut en stock.
Friendly staff.
No problem finding what I was looking for, and some good sale prices. Unfortunately only 1 live cashier working, the "self-serve" machine called over an associate on the first item scanned for whatever reason, AND the machines don't take cash. I like Canadian Tire, but not keen on the "upgrade".
There was a line-up but it went quickly. I had done my research on their site so I knew the isle numbers for both of my purchases. It took 5 minutes from the time I entered the store till I exited the cash counter.
(Translated) Very well (Original) Très bien
Nice little store
Quick service, awesome employees :)
There's a wide variety of merchandise, from seasonal items to car parts, various tools, decor, as well as garden and plant supplies in the spring. It can be hard to track down a human being if you need help though!
Need more people working, we as customers should not have to look for a employee to find something!!!
Smaller store but carry lots of stuff
Absolutely horrendous store. These people are completely inept in every possible way and it's so blatantly obvious that it's laughable. I just went in to buy 5/16 inch vacuum hose to fix my van as I am a mechanic and know how to do it myself. I literally waited for 20 minutes at the part's desk and nobody was there. That being said, the garage service manager could see us waiting at the vacant part's desk and finally came over after 20 minutes to page "Trish". We waited another 10 minutes and there was still no sign of Trish or anyone to help us. The garage service manager had 6 people waiting in his line and his phone was ringing constantly... I don't blame him for not being able to serve me as his department was understaffed, as well. Finally after waiting 30 minutes my wife went to look for someone and there wasn't a single staff member working the floor in any department, so she got a cashier to page "Trish" again. After waiting another 10 minutes this older gentleman comes in from outside, stinking like cigarettes and barks at us "I'll be with you shortly". He removes his winter jacket and goes into the back for a few minutes before returning to serve us. I ask him for 10 feet of 5/16" rubber hose and it takes him 10 minutes to find it, a knife, and a tape measure. Finally, after 50 minutes, I had the rubber hose in my hand and proceeded to the cash. However, things didn't get better. The cashier couldn't read the writing of the guy who got my hose. His writing was all jittery because he just came in from smoking. I waited another 10 minutes as my cashier went to the parts desk to have him rewrite the product code on the masking tape he wrapped my hose in. Well, he wrote the number down wrong and the cashier still couldn't enter it into her computer... so she paged Trish. Yet again. After waiting another 5 minutes Trish finally arrived and located a "working product code". All is well, right? WRONG! She found a working code all right... a code for rubber hose that was 3 times more expensive that the size I bought. I got ripped off for an extra $16 after spending more than an hour in this store. Waiting. As if I was invisible to the few staff who were actually there. INSANE experience and it isn't the first time, either. Isn't Canadian Tire primarily and originally an AUTO PARTS store!? Why did it take more than an hour to be overcharged for a part that could heave been cut off the bulk roll within 2 minutes!? This is the WORST Canadian Tire I have ever come across. Actually, it's the worst customer service I've ever experienced anywhere. I don't normally write reviews but I had to this time. PLEASE take your business to the Canadian Tire store in Kingston on Gardiner road, it's well worth the extra drive and will almost certainly save you time and money! Past bad experiences here: 1) I had an emissions test appointment booked on a Sunday and found out once I arrived that their garage is closed on Sundays. 2) I needed 20 pails of driveway sealer from the back room because they'd already removed their seasonal merchandise from the store floor for the Winter. It took me 40 minutes of circling the store to find someone who worked there and would get the sealer from the back for me. 3) I had 4 pails of sealer left over after the driveway was finished and had to return it. I walked in with a cart full of pails and handed my receipt to the clerk at the return desk. It took her over 20 minutes to figure out was going on and then she started blaming me for not being clear enough with what I needed. She insisted I wanted to pay for the sealer and had not a clue what was going on. Finally she says "I thought you wanted to pay for these" to which I replied "How often do people pay for items by handing you receipts at the return desk?" I have given this store chance after chance and they keep costing me time & money on every single visit. I'm done giving them chances and you shouldn't bother giving them any.
Always have what I need and want at great prices.
Great greenhouse selection, inside is well maintained and very friendly staff
(Translated) Probably the worst Canadian Tire in Quebec. The selection is fine, but the service is poor. (Original) Probablement le pire Canadian Tire au Québec. La sélection est correcte, mais le service est pourri.
(Translated) Lots of stock. But to be told that we can pack three canisters of propane when there are hundreds of them singly in 3-Pack Cans It's pretty ordinary ???????????????? (Original) Bcp de stock. Mais me faire dire qu’il on pu de pack de trois bonbonnes de propane quand il en a des centaines à l’unité dans des Boîtes de 3-Pack C’est assez ordinaire ????????????????
This store is a mess. New owners have really junked it up. Hopefully it helps with business. I do like that they have started selling minnows.
Great value on many tools
We're not from here so we were very pleasantly surprised to find this well stocked and sizeable CT.
(Translated) The only place to put rubbers on Sunday (Original) La seule place pour poser des rubbers le Dimanche
What lacks in supplies they make up in customer service! Edit 2021: Best prices for fishing gear, and very helpful staff. Big line ups since covid, but I'm glad they're open again!
I found everything I needed for everyone on my Xmas list
Nice store
I find it kind of expensive.. and is so hard to find anything !
The car parts department cashiers at the Boulevard de la Carriere (Hull, Gatineau) store, are not welcoming and customer friendly. Instead, most of them are very rude and not mannered at all. I hate shopping in that store.
(Translated) Very good service! (Original) Tres bon service !
They never seem to order the products that a show in their weekly flyer. Something is on sale and they only have 1 or 2 in store.
Fishing section is always very low on stock.
Spend $100 today and get a $20 gift card. Nice!
(Translated) Nothing to say, I find everything I need aside from the average service for help finding our stuff! (Original) Rien à dire, je trouve tout ce que j'ai besoin mise à part du service moyen pour l'aide à trouver nos trucs!
Ok
Great place for all recreational goods, or other stuff.
(Translated) A store very well maintained and pleasant to visit. The staff is courteous. (Original) Un magasin très bien entretenu et agréable à visiter. Le personnel y est courtois.
All stuff
Always great place for Tools and Tires
It was efficient.
Love to support Canadian big box stores
My favorite store!
Polite cashier
Super nice employees!
Never any staff around throughout the store. They would get 4 star but that new checkout line is horrible.
Alright
They are always helpful and efficient! What a great team
I had some issues this last time I went there, however as I was leaving the parking lot in my vehicle, one of the older women that works there asked if she could help me. And I was able to get my $200 item. It's a very busy place, the staff is hit or miss, the good ones are so busy they don't get to stop.. while the other ones stand and look at the wall. I would go back, but it's hit or miss.
Always relevant
Friendly and helpful personnel
Always clean, and very easy to locate things.
Have you seen the new sports fishing and hunting area? The carving are amazing
Excellent tire service. Staff is friendly.
(Translated) Find a vacuum cleaner that I needed at a great price. Satisfied. (Original) Trouver un aspirateur dont j avait besoin à très bon prix. Satisfaite.
Best thing is they are pet friendly
Great place to socialize with friends also
I was at this location yesterday. All staff were very helpful and respected social distancing. James in the seasonal department went above and beyond to get the table I was looking for, but no one could find.
Good
Purchase online and I take advantage of their free 'curbside' pick up. Friendly, organized staff. My online orders are usually ready to pick up the same day. COVID protocols are being observed.
It's a Canadian tire. It is a great place to shop if you like to spend a lot of money . Lol . Always something you catch your eye at CT.
Staff was very helpful, but had to wait some time for them to show up in the sports department, even after asking at customer service department.
To many people in the store
Great place
Always a great experience when shopping in here.
Completely useless since covid. You might as well shop at Amazon as you will get better service there. Nobody will answer the phone and if they do, they'll just transfer you to someone that doesn't answer their phone. …
Well ... it's Canadian tire , so you got to stop there . Always need something for your vehicle at a good price. :)
Thank you, it is a pleasure to shop in your store, it is a wonderful store .
Canadian tire is really a hit or miss experience. I enjoy browsing through their large amount of goods and when they have a sale, it's a real sale. Though a few things could be improved like the selection of items or lack there of. Also their credit card salesmen are a big put off and I have always wanted to leave after an encounter with them. Their help services are really good, but their cashiers are unfriendly. I went to buy pipefitting pieces to build a home project and the cashier kept asking me if I knew what I was doing buying these items and giving me strange looks, I almost went somewhere else.
I'm glad to have a Canadian Tire in my town. I'm not sure why there a so many low ratings. I have not encountered any problems.
Uninterested staff
Good price
I bought my truck tires here. Without telling me they charged me a $20 "predisposal fee" for my old tires which I wanted to keep. The people in the automotive department are very unfriendly and unhelpful, they avoid eye contact and don't introduce themselves when you approach them. When I later got my tires changed there I had to tell them 4 times that I wanted to keep my old tires, and they still forgot. They also charged me 7dollars for "oiling the back hatch of my truck's topper" because they couldn't get it open apparently. The hatch squeaks just the same so I think very low of the employees at this particular Canadian tire. I will not be going there again.
Had good help from the plumbing department Saturday
Service was great ... Store is very good shape .. Staff was Super nice
This store is always overcrowded, product is stacked so poorly in aisles that you can't get a cart through. The staff does not seem to be knowledgeable about where products are.
Reliable for what's needed
(Translated) Always helpful, always friendly, and good special (Original) Toujours serviable, toujours sympa, et de bons spéciaux
Store desperately out of date. The staff are great, and I have received great customer service, particularly in the auto service. But, the store is cramped and small. I am surprised Dauphin hasn't gotten a better Cdn Tire building already.
Highly recommend you look up your product online first and it will tell you in store where the item is located in the store. Eliminates the need to wander around looking.
Didn't have what I needed. Was looking for gas tank for our small boat. They were all out of stock. The staff didn't know the french or english word for a gas tank. I had to help out a speaking english customer asking a question about a fishing lewer. Even if the store is in the province of Quebec they should know some english or know their merchandise
Good service and you can find everything you looking for.
Terrible, the bald guy at the auto parts section is very rude person , hire respectful people !!
Went in for an oil change. Super helpfull staff. Appreciated the honesty and help with choices! Will be back for sure!
Mechanics are great.
Surprisingly good selection of toys that are often on sale. Super friendly staff.
Lots of selection of tents. Always friendly staff willing to help.
Can occasional be hard to track down help or find someone who knows about the info/product I'm searching for. However I've had a normally nice shopping experience at this store and it's been tidy. Nice guy working parts counter did help me find a battery on a Saturday when other parts places weren't open to find a battery that would fit in our tractor ????.
Fantastic staff, very clean store, a lot of stock and organized store. Thanks. Rick Stasiuk, Wetaskiwin Alberta Canada T9A 3R2
My return of a purchase was fast and pleasant.
I came to the store in search of a lawn tractor tire tube. They had it. Price seemed fine. Staff is friendly and knowledgeable. The store is big.
I've been buying things in store for many years, and I'm disappointed this time! I bought a few things at 4 pm, a young girl cashier, no greetings, no smiley, maybe because I was slower to find a card, I ask her if she can write the balance of the card On the gift card, she stroked with a pen and said "the pen is broken, there is on the receipt," rudely told me, "more than 30 left!" I have bought a set of 11 pots, a very heavy box, I laboriously moved a large box from the bottom of the shopping cart to the checkout counter, and then moved back to the shopping cart. My hand was still scratched, and she stood there all the way without doing anything. The cashier's cold attitude is no different from the machine. In this way, I will choose the automatic cash register system next time, maybe there will be a good day. Except that I am very satisfied with the products I bought this time.
????
As always, I spend way more than I wanted too...lol lots of great deals today!!
My girlfriend and I were given the amazing customer service ever. The employee should be recognized for the amazing skills.
Great customer service saved my knees from walking around too much
Hard to find anything.
(Translated) Very good service from the supervisor Mr Denis Fournier (Original) Très bon service du superviseur Mr Denis Fournier
(Translated) Very good place, superb atmosphere (Original) Tres bonne place superbe ambiance
good customer service.
Horrible customer service. Very long waiting time. They lost my winter tires that I stored with them !!!
I like checking out McKenzie Seeds displays
Helpful staff
It was a great experience. I asked for and got assistance in a friendly and timely manner.
Not much customer service and some out of stocks
(Translated) Make several trips to their store by relying on their online inventory and staff because I call before to make sure they have it because I do not want to come for nothing ... and obviously they either and I'm not …
It was fine, just as I would expect
Was a great week for shopping, Lots of good sales
Clean Store Friendly staff most items in stock lots of good deals
Love this store you can get some really awesome deals there
Great friendly service! Curbside was fast and easy!
Super huge store. Everything at one place. And i love there range for each and every product. I bought a fridge. A mini fridge for 250 dollar, for my drinks in my room and this time my winter shoes for only 40 dollars for outbound. And they are really warm. And cheap???? Customer rep's were super friendly. Definitely going back.
The store return employee today, was awful. She treated us like criminals because we had a few returns since lockdown didn't allow it and searched everything with a rude look in a rude way even completely closed sealed product. I do understand this has to happen but not in the way she did it. I will go to another store from now on.
Always a good choice.
In and out. No wait
Great place for great goodies with knowledge staff
Very unpleasant staff, had a hard time shopping there.
I love this place
We like supporting a Canadian company when we can. It's pretty much our default stop for many things in our household, including camping gear, kitchen appliances and even sporting gear.
(Translated) Nice and patient service ???? (Original) Service gentil et patient ????
Store very clean. Lady at customer service very friendly..
I can always find what I need. Very organized store.
Very small, cramped store with tiny isles and small inventory on hand.
Happy with this place sofar
Nice community store
The automotive department mechanics are extremely rude and I left in tears before the service was even done. DO NOT BRING YOUR CAR TO THIS LOCATION. I brought my car in for an appointment to get serviced. Unlike many other garages, where you pull up to the garage, you do not do that at this one. They don't tell you this through signage or when you make an appointment, but rather the mechanic will come and YELL at you. This was after I waited to be served at the garage door and no one bothered to come and talk to me. As well, do not go here if you don't understand French. Although the lady at the front seemed very nice, she couldn't explain where to drive my car in English fast enough before everyone was at the counter started yelling at me. Keep in mind I had only left my car for 1 min at this time.
As always there sale items are not on the shelf but on back order. Rain checks again
Sometimes the store looks a bit disheveled but most Canadian Tires can. But the staff are always very helpful, and knowledgeable about where items are in the store even if they just moved things around! Plus, you can find some great bargains!!
Good
Every time I come here I swear I will never come back, and every time I need something cheap and quick they remind me why that is
I find it hard finding items at times. When you can find an employee, they are helpful.
(Translated) Not practical I had to cut my shopping because we do not have access to the ordinary enough toilet for a large store where families go with young children. (Original) Pas pratique j'ai du couper mon magasinage car nous n'avons pas accès au toilette assez ordinaire pour un gros magasin ou les famille y vont avec de jeune enfant.
Store is quite small and cramped. Hard to get around.
Awesome, staff is very friendly
(Translated) It's the most incompetent Canadian Tire that exists. You check a product before you come, they answer you they have it in store every time. They do not bother to check for real, go elsewhere than this store. You had four and did not know where he was. I took a chance in St-Jean 1. They knew exactly where he was! (Original) C'est le Canadian Tire le plus incompétent qui existe. Tu verifies un produit avant te présenter, ils te repondent ils ont pad sa en magasin chaque fois. Ils ne prennent pas la peine vérifier pour vrai, allez ailleurs qu'a ce magasin. Vous en aviez 4 et saviez pas ou il etait. J'ai pris une chance a St-Jean 1.. Ils ont su exactement ou il etait!!!
Employees helped get a second product of the same item when there were none on the shelf. Excellent service and friendly staff.
Great found what I came for
(Translated) We see PS many employees are too busy talking to each other too bad (Original) On voie PS beaucoup d employés son trop occupé a jaser entre eux dommage
Very slow going through cashier, every visit there has only been one lane open.
Need more tellers but good store
Great lay out. Staff are informative.
The store is almost too big
Spoke with Christen in service over the phone, while I was talking she transferred me to another department. I spoke with another lady who transferred me back to service to speak with a manager. The manager did not even apologize as if nothing happened. They need to understand that we as a customers pay for the service we get, we are not getting it for free. And everybody know that Canadian tire charge more than other shops. I guess it’s time to take my business somewhere else, but I wanted to share my experience.
I am newly disabled and found things difficult. Very young staff did their best but not all disabilities are visible
Honestly avoid this place at all costs for auto service. You will wait x2 as long. The waiting room will have 3 day old coffee and no TV running. The people actually look like they enjoy making you wait longer. Next time I will just install items myself after watching instructional YouTube videos. Will take half the time... Do yourself a favor and go to the mall next door for beer first. At least you'll find it amusing.
Nice to go into the store.always great service .
I had a return without receipt (a wrong engine oil) from 2 or 3 months before. The lady helped me a lot and let me to replace it with another item that fits my car
I always enjoy shopping at CT
Helpful staff
This Canadian Tire has good service and are friendly.
Friendly Customer Services enjoy shopping there
Great store! Really decent hunting and fishing department, they also allow your furry pets to visit as well!
Very good service! Friendly staff. Well stocked.
You need to spend 25 dollars or more, or you WILL NOT be served curbside pickup. You need to go online, even if you select curbside pickup, it is a online purchase and now must have a minimum of 25 dollars. That's what Canadian tire thinks of you, spend the minimum or go elsewhere. Nothing Canadian about any of that. Can't wait to see this failed franchise go bankrupt.
Good
Had what I was looking for.
Winter in the north. Passing through. Took my my dog in. Stopped at the door. Told dogs are not allowed. Then ESCORTED off premises. There where no signs and no online alerts saying "this Canadian tire does not allow dogs". Thanks for the unnecessary embarrassment .
Franchises are always a hit and miss but I found this location to be what you want in a Canadian Tire.
Excelent Store, for looking anything else, in específic outdoor sports and tecnology for home.
These have excellent service as well as customer service????
yea nevr anyone to ever help you costumer service is terrible
Great store. Helpful people.
I got a great deal on Goodyear Wrangler Duratracs for my FJ, $500.00 Off because they were on Sale, check them out Online or weekly flyers you will find a deal on a lot of things you may need. Service was excellent, the tires are great and I will buy them again, along with other stuff I need in their Store.
Friendly spot
Great auto service at a very reasonable price. Had the front brakes on my hightop van totally replaced. When I was called to say the job was done (after a couple of hours) I asked the svce mgr what they had left out. He said he put two mechanics on it. When I saw the invoice it was a couple of hundred less than what was originally quoted. Like Arnie once said..."I'll be back!"
Typical Cdn Tire, good and bad ????
Lots of choice and price is good
Large selection and decent service
Employees very helpful!
Alot of times you will need to go to the Sydney location as they have a small store and don't carry as much inventory
Last Resort Auto Parts high prices bad service
Some expensive
Great
Excellent service . Technician dropped what he was doing to quickly assess and fix heater problem
Went there to pick up a part for my Ice cooler that I lost. They did not have it in stock but the service was nice to me and they helped me out the best they could.
Good canadian tire store to shop in. Well layed out and good prices.
Good service
Had trouble finding product, found peter who helped me and was very polite and a++++
Great service in the auto service dept. on Tuesday July 23! I had a written quote from the dealer. Brought my vehicle in at the appointment time of 8 am. Gave me the estimate within 40 minutes and promised it would be ready in about 3 hours. And it was. Their price was more than $300 less than the dealer's quote. They've got my business from now on.
went for fishing gear. it was a canadian tire. lol. lots more than wally-world thata for sure.
Big store. Has everything you need!
The lady was friendly and helpful
Not the best place to shop
Had what I needed at a fair price and was easy to find myself.
Love the coffee
Always helpful! Always have what I'm looking for!
I was very impressed with this location and helpful staff. I popped in at a very busy time and was helped by two staff members who definitely knew their store and product lines. Huge array of products and the layout was great. I would definitely come back and recommend.
Great service!
They have online only and it doesn't show any of the clearance items that make this store worth going to . Can't call to buy , the rep outside was ignorant as well . The cashiers are very polite so I will leave that complement. However I now have to go to Walmart to get a TV. Your rep outside is rude. When I asked if I could find out about clearance tvs he said .. try back next week on Tues possibly... lost my business for good and I've spent quite a few 1000 bucks here this year alone...
This is MY Canadian Tire Store, Summerside !! Staff incredibly friendly and helpful. I go in for an item but they've always got so many great products on sale that I always leave with a super bargain Or two. Fantastic job Claude and Peter.
(Translated) There is everything ! (Original) Il y a de tout !
Products are good but needs more selection
Had product in stock...
Staff helpful at locating small items in abundantly stocked displays.
Just an ok Canadian Tire. Not a ton of selection but good enough for basics
Not my usual Canadian Tire, but helpful staff and great CT products & prices.
Customer service was very good, Deb H was very pleasant as always.
Awful place. It is no different than any other CT locations in terms of what is available but service is almost non-existent. Staff practically run away from you if you are looking for help in the aisles. Only the most minimum of checkout lines are operated in spite of how crowded the store is. I like CT, just not this one.
Found the product on sale, rare but good,
Very friendly staff, store is organized, and my favorite part - pet friendly! We went to the Canadian Tire in Courtney and they wouldn't let our dog in, so this is our go to store.
One of my favourite places to go shopping wonderful selection she prices and always got some kind of a special going on
Great store. Helpful employees.
(Translated) New store in cap de la madeleine (Original) Nouveau magasin à cap de la madeleine
I like the fact that other retail stores seem to be shying away from guns and things of the sort but our canadian tire just redid their hunting section with new selection of guns, better variety of ammunition, clothing and pretty much everything else in the sporting section. They really did a good job. I like it.
My experiences at this Canadian Tire have been so great! The staff were so willing to help. The staff were also friendly and professional I was impressed. Just an example; I wanted a car stereo, I asked at the parts counter expecting an answer of "they are in isle 23" or "I don't know, I work the parts counter". However, he came around from behind the parts counter and took me to the stereos! And he even had the key with him.
Helpful staff.
affordable prices, you find everything
They always have what I need. It's a great store.
Great staff but crAmped store. Went to purchase item that said was in stock an employee's couldnt find
What do you say about it... It's Canadian Tire????????♀️
Great return policies
Lots of employees to help me find stuff
Decided to place an order online for the first time with Canadian Tire in Chatham. Online stated they had 2 left in stock. I ordered one. My bank charged me for one. Then I received the standard 'thanks for shopping with us' email that tells me to wait until I receive an email that tells me my item is ready for pick up. No big deal, I can do that. The next day I receive a call from someone from Canadian Tire here in Chatham that informs me they were unable to locate the product in their store inventory, but that they were able to successfully locate it at their Wallaceburg store. I was told I could cancel my order, or they could have it delivered to their store from the Wallaceburg store, but that it wouldn't arrive today, and that I would have to wait until tomorrow morning before I would be able to pick it up. Seeing as I had already paid for the item, and made arrangements for it in the house, I agreed to wait until the following day to pick it up. Then I noticed my bank charged me another fee. It turns out they cancelled my order prior to calling me, then realized when I still wanted it, processed the order again. Okay, whatever. I still want what I ordered, despite now having additional service charges with my banking for their mistake. And despite the fact that I now have to make other pick-up arrangements as this is now 2-days after the (same day) original pick up time. I finally receive an email that states "Your order is ready for pick up" but it's still day 2, so I call the Chatham store to see if my order arrived early and is ready for pick up, and am informed that they had to process it that way early, because it technically was 'picked up' from the Wallaceburg store, and is on the way to their store, but that it isn't really 'ready for pick up' yet and that it won't be ready for pick up until tomorrow. Okay, that makes little sense to me, but seeing as earlier's call did state I wouldn't be able to pick it up until the following day, I can live with this. Finally, the following day arrives. I walk the hour and 48 minutes to the Canadian Tire store to meet my ride there and pick up my order... It's 4 in the afternoon, the day's almost over.... And yet... I am told that my order isn't there. That they don't know why I was told it would be there yet, because they don't even do pick ups from Wallaceburg on the weekends, they do them on Mondays (and a few other days during the week), and that my order won't be available until TOMORROW... So this is the THIRD TIME I'm hearing the words "Will be ready for pick up tomorrow"... You told me that Saturday. You told me that Sunday. And now you are telling me this Monday. I'm beginning to think paying for shipping would have been worth it, rather then having to deal with store-pick up.... Needless to say, I won't EVER be buying online again from canadiantire.ca and I will be sharing my experience with anyone who so much as mentions their idea to order from the site in the near future... At this point, I won't be surprised if it's not there tomorrow either...
What Canadian Tire store willingly refutes the entry of pets? Terrible ownership.
Check my back pack? Not again.
Friendly ppl clean always well stocked
(Translated) If you don't find it in this Canadian Tire there, you won't find it elsewhere! (Original) Si tu le trouves pas dans ce Canadian Tire là, tu ne le trouveras pas ailleurs!
Always a great place to shop!!
Sometimes sale items are not available but on this trip I got all that I went for.
Terrible store. I asked 2 separate workers for help and their answer was "That's not my department".... shame
Awful customer service experience at this location. Staff were inconsiderate and unprofessional.
Same normal-sized Canadian Tire experience, on French. Felt like decent prices.
super friendly and helpful
(Translated) Buy a car battery in February 2020 (paid over $ 300) and less than a year later it drains for no reason. Last time I bought a battery from Canadian Tire. (Original) Achète une batterie d'auto en février 2020 (payée plus de $300) et moins d'une année plus tard elle se vide sans raison. Dernière fois que j'achète une batterie chez Canadian Tire.
Honor their price matching
For the most part this is a good store for finding stuff on sale. although I give it 4 stars because there is always room for improvement.
I love this store Except finding staff is difficult
(Translated) Congested, limited staff like all Canadian pulls but it's still ok. (Original) Encombré, personnel limite comme tous les Canadian tire mais ça reste ok.
A GREAT Place to Shop ! Always seems to have everything you Need !
Being handicapped I shopped online, verified they had it In store and arranged to pick it up at front desk. Paid in advance with credit card, son picked it up. Excellent service!
No room to move. Overstocked.
Typical Canadian Tire
Not enough stock for what the area requires. Many times I'm driving to a larger center to find what I need.
(Translated) Department store a little overloaded (Original) Grand magasin un peu surchargé
It's canadian tire, what more do you need to know? I had good service for my last visit.
A store for pretty much everything for your day to day life, home, hardware and auto parts & maintenance requirement. Nice organised store with plenty of parking and good customer service and return policies. Must take an appointment for auto oil, tyre changes, wheel balancing & alignment and other repairs. It's better to verify thoroughly after their completed work. At times they do miss your complaints.
CT always have everything.
(Translated) A variety of organic products (Original) 오가닉 제품 아 다양한곳
Good customer service when you can find a worker.
(Translated) I like better the new bigger shop with a lot of choices better arranged the gone and courteous and competent service (Original) Jaime mieux le nouveau magasin plus grand avec beaucoup de choix mieux disposé les allé et service courtois et compétant
Nice
Everything I need is here.
I just love Canadian Tire for its wide selections and specials. You can find quality products since forever as far as I can remember. You can not go wrong!
Everything under one roof and the service was great.
Always find something I wasn't looking for at a great price. Staff always make you feel welcome.
This location loses two stars because two days before Christmas, only two out of six cashiers are open. Trust me, it’s not any better during other busy periods. Otherwise, it has decent selection for a smaller-sized CT store and often has the sale products I’m looking for.
Good selection of products at a reasonable price , many great deals on there weekly flyers. Staff is also very helpful.
They tried to charge me full price for something that was on sale had to show them to different prices not a very good way to run a store
(Translated) ??? I want to believe that the Covid disturbs but I was 4th in the queue for a refund more than half an hour to spend ??? (Original) ??? Je veux bien croire que le Covid dérange mais j'était 4ième ds la file d'attente pour un remboursement plus d'une demi heure pour passer ???
Always helpful and friendly. The store is easy to access from mall side or front and back door. Great hours and the store is clean. It is a huge store and carries a great variety of products. It always has a large garden centre.
Very good service for the most part. Some staff issues. I still give the Franchise owners credit for a great job of meeting client needs.
(Translated) Super Canadian Tire very rare that we find what we need (Original) Super Canadien Tire très rare que l’on trouve ce qu’on a besoin
Correct
This store could be awesome, if you didn't have to chase staff down every time you go there. No one ever seems to want to help you out.
I was here 3 weeks ago and the store was not organized at all. I came back here today and it was sparkling clean and organized.
The worst experience with costumer services
Nice clean store. Great staff
Great experience, friendlier staff then in the plateau.
Hubby loves it everything he needs in one place
(Translated) Much stock in store, service can be improved. (Original) Beacoup de stock en magasin, service peut être améliorer.
Noce store and good service
(Translated) Let's say that some employees tend to hide, that's my opinion of course (Original) Disons que certains employés ont tendance à se cacher c'est mon avis bien-sûr
My son was scheduled for his G2 road test. We did a light check and the rear left light was out. I called Chatham Canadian tire and spoke to Abigail and Brian. I explained my situation, advising we were over 1 hr away from home and we needed the bulb changed as we had a test in 1.5 hrs. They fit us in right away. Best customer service ever. Thank you so much.
(Translated) Thank you Sonia for helping me wash the cards and thank you Isabelle too (Original) Merci Sonia pour m’aider au a laver les carte et merci Isabelle aussi
Easy to get around
Didn't have the air filter I wanted. But store was clean. Help is hard to find. Must be a difficult company to work for based on the number of people there hiding.
Canadian Tire
Quick, friendly service, they were very helpful at the automotive desk. The cashier was very friendly as well. Great store, great service.
This location has been pretty amazing during the Pandemic!
Good selection of products
Lots of after Christmas sales.
Live visiting Canadian Tire. Best variety. Prices are a little expensive. Lots of sale items.
(Translated) Good service but small ... (Original) Bon service mais petit...
Open, clean and well stocked. Staff Helpful
Great service even without a mask no question asked ?
(Translated) Very good customer service !! And good price for the items I looked for. (Original) Très bon service à la clientèle!! Et bon prix pour les articles que j'ai cherché.
Went to the store on sat,Jan 4 to look for a couple things and decided to use my points(over $90.00) At the Yarmouth store I was told that because I don’t have a card,just use my phone number,that I would have to have my driver’s license as proof of identification. The cashier didn’t understand this so she called the floor manager over and she wasn’t much help either. When my wife replied that we didn’t have to come to this store again , the response was”whatever”. Guess I will stick to my local store.
You might think this a bad review, because they put the wrong oil filter in, my engine blew up. But Cody made sure everything was fixxed like new . Replaced mortar with new one . Then made sure we were happy with free oil changes for life of car. On top of that free car to use while they fixxed it. Thanks Cody.
No backpacks aloud in the store so I didn't go in while I was waiting for a friend. Not trusting some randos to watch my bag, when the point I am carrying it about in first place is because I have stuff in the damn thing I am needing.
fantastic services
(Translated) Good (Original) Bien
(Translated) Good service in the garage despite the lack of staff, nice store. (Original) Bon service au garage malgres le manque de personnel, beau magasin.
They always have what i want.
Good stock and staff seems to be very helpful if you have questions.
(Translated) Tiretastic (Original) Tiretastic
(Translated) Pitiful service from manager Ben (Original) Service pitoyable de la part du gérant Ben
(Translated) Always long lines at checkouts and never enough open checkouts. A sign of disrespect for customers in my opinion. ☹ (Original) Toujours de longues lignes aux caisses et jamais assez de caisses ouvertes. Signe de manque de respect envers la clientèle selon moi. ☹
(Translated) Clean and good service. (Original) Propre et bon service.
I was given a rain check and was told an item would be put on order as there were none left in store. It has been a month, I have called twice, and the item was never ordered. The situation isn't being handled with any professional courtesy to their customer.
Been here many times and is always the worst service in the parts counter. They will ignore you until you straight out beg for help. Better off going to parts source or drive to Prescott to get real service.
Excellent customer service from one young man in the parts/service area. Very nice clean store
The automotive staff here is first rate. I felt well taken care of.
Great staff and prices
Just there for parcel pickup . That was great.
This Canadian Tire currently has an AWESOME paint/housing department staff. I've gotten immense help from the staff here on various house projects.
They were able to cut a very odd key
All good except mechanics work on commission which means they’re going to tell you things are wrong that ain’t speaking from experience
(Translated) Very large, wide choice, clerks at all corners! (Original) Très grand, vaste choix, des commis a tous les coins!
Was not crowded
Go their every year to get my fishing license and gear. I have not had a bad experience yet. The staff their knows there stuff and they seem to hire a lot of students in the summer. There garden/outdoor stuff is always in good supply, you can always get things like pesticide for your plants and they always have stuff on for low prices in the walkways.
Great selection and good sales. They had a mobility carts which was great for me as I am temporarily disabled. However the lanes are super narrow and it made navigating tricky. Over all one of my favorite places to shop :)
Well run location, friendly staff, good selection, lived up to my expectations...
Great specials & huge variety.
I found everything i was looking for. I did noticed the firearms section was limited. That is understandable as there is massive competition just up the road that specializes in hunting and target shooting.
My favorite store
(Translated) Rotten mechanical service. I have been a customer for 3 or 4 years They refused to inflate a tire to help me out on the pretext that there was an employee on sick leave. So I went to another garage in Chambly who helped me with great pleasure. Hi Canadian Tire de Chambly. (Original) Service mécanique pourri. Je suis un client depuis 3 ou 4 ans On a refusé de gonfler un pneu pour me dépanner prétextant qu'il y avait un employé en congé de maladie. Alors J'ai été dans un autre garage de Chambly qui m'ont aidé avec grand plaisir. Salut Canadien Tire de Chambly.
Great job ???????????????????????????????????? parking
I did an online order to pick up at Canadian Tire. I was not told I needed a number to be able to pick up the item that I had already paid for. I had to go back home to look on my email to get the number. Not too happy about it. But when I went back a nice young gentleman got it for me no problem. Whoever was at the service desk didn't seem to want to help me out at all and I said well I have to go all the way back home now and she never said anything! ????
This place sells stuff you didn't even know you wanted. The size and floor plan can be bit daunting, but the staff are friendly and very helpful. Decent prices and selection.
They take back my returns hassle free
You'll find what you need there.
Great store
Great place to buy just about anything.
Too often, slow service at the cashes.
Slow service at cash registers on Friday evening
Really friendly staff
Poorest customer service. Exasperated and rude from the go. No smile no service. Don't bother asking questions.
Friendly and helpful staff. When sale items are sold out at bigger city stores, on many occasions I can still find them here.
One of the bigger branches. They've got everything you'd expect them to have in terms of tools, and outdoor gear.
I love this store and do come ofen..the store is clean n organized , very nice staff. I always find what im looking for ..for any occasion all around great store , people, very satisfied. Great job to everyone keep up the good work heres to the new year :)
Great prices!
Hard to find help...
Efficient curbside pick up. All covid protocols followed. A safe and as pleasant as it could be experience.
Management is tone deaf, they run a decent store, but run a backend farce. They have a lot of key employees that make the store function like one of Canada's best locations, but they protect that feel with nonsense when you read between the lines.
The automotive department wouldn’t honour a certificate for a free oil change that I received at a charity event. The certificate had NO expiry date. Super disappointing experience overall.
(Translated) Clerks are nice. The store is clean. The paths are well filled and it is well indicated. (Original) Les commis sont sympathiques. Le magasin est propre. Les allées sont bien remplies et c'est bien indiqué.
Very bad experience. The staff was unprofessional and unhelpful. The manager of the store did not care and refused to bring items from the warehouse. I ordered online stuffs which were in stock and the order was cancelled probably as retaliation.
Love that they allow pets in when it's hot or cold . It's organized with helpful staff
I'm giving this canadian tire a 5 star rating because of the great service they did and the outlook of the store and the amount of things they have to offer. The mechanic shop is another story but for the staff and the place… keep it up team.. You are doing great…..
Very difficult to find anyone who actually works there to provide assistance.
(Translated) Up to date, space, service and excellent accessibility. The only problem is the main street "Barkoff" access to the problematic highway (Original) Au goût du jour, espace, service et accessibilité excellente. Le seul problème est la rue principale "Barkoff" accès à l'autoroute problématique
Good location good selection okay prices but unbelievably busy at lunchtime today. What the...????
Has just about everything you will need from a great selection of products.
Friendly staff. Small store but good collection. Online ordering and pick up is easy. NOT A BIG FAN OF AUTOMOTIVE SERVICE THOUGH. Serious trust issues with them.
Newer store. Nice and clean. Good inventory selections.
Great service
Newer bigger store, so many aisles and so much to choose from all seasons.
Standard offerings of CT
I have been to Canadian Tires across Canada (solo adventure!) and I found all the staff I encountered very helpful and friendly. I also had my car serviced and I was very happy with it!
Typically busy but they are efficient and fairly safe during covid
Always our favorite stores.
Great service
Purchased a almost 300 dollar item on sunday. Money has been taken from my account but it's now Wednesday and I'm still waiting. 300 dollar item and I'm still waiting Can actually talk to anyone I hated Canadian tire before now its absolutely terrible to get anything here at any canadian tire store in Canada they are all the same.
Favorite place but the customer services need improvement. I ask for assistance, she says get in line, I get in line, 2 employees leave the area to the one guy.
While on a road trip we discovered the car was short a liter of oil after a change the day before (not done here). We stopped in and they topped up the oil right away. Thank you!
They always have what you want with excellent service
Did curbside pick up. It was efficient!
Free Wi-Fi in the automotive waiting room. Comfortable and quiet. I found them quick, and reasonably priced
Friendly staff, willing to help even if you need something that is not in their department.
What a fabulous Canadian Tire Store! I loved the variety inside, it was clean and well stocked. The giant bear near the entrance and the giant elf in the garden centre was a neat, creative touch. I liked the fact that you had the coffee …
Love the new store
Staff at self checkout 2 days ago around 6:30 could’ve been far more friendly..(especially considering it’s the holidays!).. She was rude/demanding and made my already stressful day even worse! You should hire staff who wants to be working with your company!..Don’t recommend.. try princess auto!
The auto repair shop is not ethical and will do unnecessary work to push up the bill. Beware and always get a second opinion before allowing them to do any auto repairs
A surprise! From the road, it barely looks like the Canadian Tires we're used to seeing. It's also seriously small... Step inside, however, and you're in for a pleasant shock. Every square millimetre is filled with stock. If they don't have it, you don't need it. The staff are amazingly friendly and go well or if their way to help you with everything you need.
Very friendly staff who helped me to choose the perfect food processor. I appreciate the help!
(Translated) The store seems to lack clerks at times ... (Original) Le magasin semble manquer de commis par moment...
I do not know how Canadian tire Corner Brook is in business. Items are never in stock even knowing online says it is. You have to spend quite a time looking for a sales associate and they are useless. There is only one person at the store that i finds helpful and its the older man that's i believe is part of the management team. He dose his best and usually find an item. the rest of the staff is either to lazy or has the items pocked away for themselves. The online inventory cannot be wrong all the time especially for 4 missing tv's. I would like someone to call me back but its pointless.
It is Canadian Tire, the catch all for household stuff.
Big selection and can find some good deals :)
You feels like you can fix anything but I learned overtime that if you keep an eye for promotions, you can buy tools with a huge discount.
The staff here is so courteous and helpful!
Same as all the others !
4 times visited for figüre skates. Still couldn't find correct one.
Great selection of products. New self checkouts can speed things up.
TRES BON SERVICE A LA CLIENTELLE...
Good
Looting Customers, At first they failed my safety inspection, and asked me to install headlamp worth 120 dollars including labor and cost. But after checking with other mechanic in the town he said there was no problem with headlamp. I went back and said same, and they passed it after check. So it means they just want to loot you or they don't know to fix the cars. Further, they wasted my time. Not Recommended!
Hey this is my grandmas first photoshoot ????????????????
Staff has always been great to me, but I have to highlight the help I received from a guy called Brett from the hunting department as I was looking for a specific item to gift my husband with. He sure went the extra mile even checking inside of each box until he found it. Customer service that cares and my husband was beyond happy with his present so a huge thank to Brett!
Happy with what I needed. The boys really helped me with my tires thank's
Good experience. Helpful staff, got what I needed ????
Very poor customer service. Asked an associate to find a product, he didn't come back. Went to a supervisor who brushed us off. Try harder!
Gets better with every visit. The management and staff are always respectful and helpful. Keep up the great service!
Awesome
Very small cute Canadian tire. Doesnt have the most selections in the world but it has enough and is better than nothing.
(Translated) Excellent variety of products and with good prices. (Original) Excelente variedade de produtos e com preços bons.
Great store in Gatineau
Gun and rifle selection sucks! But better than no guns I guess.
Beginning to look like spring with this location featuring some garden supplies out front. Some good instore deals as well. Sometimes difficult to find an assistant on the floor for advice so be prepared to know exactly what you're looking for.
Awesome store ...knowledgable staff
Great place for basic, cheap household stuff.
They always have what I am looking for.
Helpful staff made sure I was taken care of and found everything I needed, the guy in the sports section is legendary.
One star!!! I Used to work here. The working environment is not suitable for a sober person., so much politics between Managers, moreover FULL TIME employees barely get 25 hrs per week, WHITE PR1v1LEGE as well! If you ever wonder that no one is helping you ,it's because staff isn't treated well in this store. I better suggest Kent building supplies, you will see more employees and less customers. Really good Customer service, Believe me! I used to work there too!
Quick service, asked for assistance and was quickly helped. Friendly cashier.
I love the vibe of the store and the staff are always helpful.
(Translated) Many choices and many specials. (Original) Beaucoup de choix et plusieurs bons spéciaux.
(Translated) Noticeably better since the move, the store is much bigger and functional! (Original) Pas mal mieux depuis le déménagement, le magasin est beaucoup plus grand et fonctionnel!
Awesome variety and friendly staff
Good service
Always helpful!
Very helpful staff. Was actually enjoyable to shop for once.
The people should stay at home get pay from the prime minister. There no good there .
The staff were very friendly and helpful. The store itself as a good selection of hunting and fishing equipment and apparel.
Best place is town to find outdoor supplies
1st time into the store and the staff where very friendly and helpful
Great prices, availability is pretty good... clean aisles. Friendly staff, knowledgeable staff..
(Translated) So go put your boot c $! # @ In the right place the prices do not match with item. Never seen such a male organizer place. Total waste of time (Original) Allez donc metre vos c$!#@ de botte aux bon endroit les prix correspond pas avec item. Jamais vu une place aussi male organizer. Perte de temps total
Staff was kind a courteous and line ups were small all in all a great place
HORRIBLE HORRIBLE HORRIBLE. Customer service is a joke. No one helps. I bought winter tires and got changed TWICE. When I called them they said they can’t give back the money to me. They put the SECOND charge through WITHOUT MY PERMISSION!!! (Almost a week after the first transaction) which is absurd. Also the managers can never seem to do anything. I will never shop here again. Their automotive workers are a joke, they will do and say anything to get more money from you. Canadian tire does not care about customers. I Will never recommend their automotive department to anyone, ever.
Didn't have stock on sale items I was after
Great discounts
Fantastic
(Translated) Always poor service at this branch !! If you need help with a tool or the like, it's very difficult to find an employee who can help you. I do not recommend. (Original) Toujours un service médiocre à cette succursale!! Si tu as besoin d'aide pour un outil ou autres, très compliqué de trouver un.e employé.e pouvant t'aider. Je ne recommande pas.
Staff very helpful
Sometimes when I need help is really hard to find someone and most of the time the screens to verify prices or find items don't work.
(Translated) It is inconceivable that only one box is opened when 15 or more customers are waiting to pay. Poor service !!! (Original) C'est inconcevable qu'une seule caisse soit ouverte lorsque 15 clients et plus attendent pour payer. Mauvais service !!!
Lots of friendly staff to help. Enjoyed our experience at the campbell river store!
Your ammo, knife and gun cases are not very secure despite the locks.
Easy shopping, fast check out.
⭐Friendly staff ➖Though there seems to be few of them ➖Isles are a bit narrow ➖Usually doesn't have enough items to meet the demand (especially for items in the flyer) ⭐Gives the feeling of a small town hardware store apposed to a big corporate run box store.
Awesome job
Thanks to Tyler and Peter for going over and above customer service to help me get my stuff today!
(Translated) I bought a Sodastream machine last year from your store, I am very satisfied. Since that time, I have been exchanging my Co2 bottles at your business. I ended up with a 2nd bottle of Co2 this summer. So I went to your store this morning to simply return it to take back my deposit. A deposit of about $ 15 on purchase and I was told this morning that the system now only refunds $ 1 and not what I paid initially. We get along here, I'm not $ 14 of happiness in life, but I do expect to gain respect as a consumer and not feel like I'm paying here for, I imagine, a form of abuse that there may have been on returns. I am therefore extremely disappointed with the situation, in principle of course. (Original) J'ai acheté une machine Sodastream l'année dernière à votre magasin, je suis très satisfait. Depuis ce temps, j'échange mes bouteilles de Co2 à votre commerce. Je me suis retrouvé avec une 2e bouteille de Co2 cet été. Je me suis donc présenté ce matin à votre magasin afin de simplement la rendre pour reprendre mon dépôt. Un dépôt d'une quinzaine de $ à l'achat et on m'indique ce matin que le système rembourse maintenant seulement 1$ et non ce que j'ai payé initialement. On s'entend ici, je ne suis pas à 14$ du bonheur dans la vie, mais je m'attends par contre à me faire respecter en tant que consommateur et à ne pas sentir que je paie ici pour, j'imagine, une forme d'abus qu'il y a pu avoir sur les retours. Je suis donc extrêmement déçu de la situation, sur le principe bien évidemment.
Normal shopping experience EXCEPT no washroom made available. I been in town for 3 hours. Restaurants are closed. Where are our of towners supposed to go? Kingston and Brockville CTC stores had washrooms available. Gananoque has just been removed from CTC app.
They haven't renovated in ages ,but they have a wide variety .the security lady is quite annoying but maybe I look like a thief lol
I always find what I am looking for. Staff very helpful.
Very slow customer service!
(Translated) Thank you to Félix, Cédric and Sonia for their help and for the professional and courteous service they offered me on March 21 and 22, 2021. I bought 2 Red Pelican Summit 100 kayaks. I am still waiting for a Magna 100 green but I have high hopes. Thanks again ! (Original) Merci à Félix, Cédric et Sonia pour leur aide et pour le service professionnel et courtois qu'ils m'ont offerts le 21 et 22 mars 2021. J'ai acheté 2 kayaks Pélican rouge Summit 100. Je suis toujours en attente d'un Magna 100 vert mais j'ai bon espoir. Merci encore !
Staff were very helpful
Crowded, almost no parking
Went looking sor sale item on beginning of sale flyer but no luck
Wish store was bigger
This place is a joke ..u can never find anyone to help u .When u do they say it's not my department. Plus when call the automotive department u get put on hold .I tried calling one day 3 times and each time I was put on hold!!!!
(Translated) Good sports shop and for a car article, but you often have to look for yourself (Original) Bon magasin de sport et pour article de voiture mais il faut souvent chercher soit même
Great selection. Not enough staff.
(Translated) Good Serbian customer (Original) Buen serbio al cliente
Great place. I rated it one star as a joke and forgot about it.
Worse service I ever had. Called and had to wait for hours to talk to someone. No one knows nothing at all and they say they got something in stock and when you get thereafter driving for and hour they don't. Im done with Canadian tire....
This is a ok place
Exactly as expected. The layout is good, the products are the typical Canadian tire products so you know what you are getting. The clearance section is handy. I wouldn’t use the automotive shop but that’s expected across the board for all Canadian tires so I didn’t dock a star for it. Garage issues not reflected in the rating and reasons not to use any Canadian tire’s garage: Automotive issues at this Canadian tire include: -oil change where oil was not added to the car after draining it. Noticed when they brought the car home so I filled it myself -when fixing Prescott CT’s alignment job they got rid of the pull but the steering wheel wasn’t centred (I specifically mentioned that I wanted it straight) Prescott Canadian tire: -went in with a slight pull to the right in a new to me car but the steering wheel was straight. Left with a heavy pull and the steering wheel about 1/8 turn crooked -my mom’s car left here without oil after an oil change, I noticed that it sounded odd when she pulled in (I was living there at the Cambridge Canadian Tire: -went in for an alignment, a bolt sheered off so they didn’t do the work but charged me anyways. They told me that it was safe to drive but right after merging onto the highway my wheel started wobbling horribly. In general it’s a great store but an awful garage. If you understand this you won’t be disappointed.
(Translated) I had the worst service ever ... I had the worst service for life, I asked the mechanic directly in the garage to know if he could fix, the guy in the front said he was not available from the day ... While the mechanic answered my question in 1 minutes .... (Original) I had the worsted serviced ever... J'ai eu le pire service à vie, j'ai demandé directement au mécanicien dans le garage pour savoir si il pouvait réparer, le gars à l'avant disait qu'il n'était pas disponible de la journée... Alors que le mécanicien a répondu à ma question en 1 minutes....
Great place, always has pretty much everything you could need for outdoor activities, construction, gardening, or otger items youd assume a hardware store would have
(Translated) Clean, easy to find what you are looking for. (Original) Propre, facile à trouver se que l'on cherche.
TRAVELING BACK TO TORONTO, HELPED FIX A PROBLEM RIGHT AWAY.
Dirty,massy and unplaesant personal. I am surprised. Boris
(Translated) Super service???? (Original) Super service????
Do NOT pay $100.for delivery in Courtenay/Comox. You will have to wait all day for a truck from Nanaimo to do the delivery! 5 miles away! Why not a local truck?
Our amazing mechanic, Justin, went well above and beyond the call of duty making sure we got back on the road safe and sound! And shout out to Skyler for holding it down for us at the register! You guys are awesome!
The quality of items in the store is great. Employees are very helpful and friendly.
Nothing to say. Will travel to Espanola anytime!
I was so disappointed with Canadian Tire in Corner Brook! Two employees ignored me when I asked for help and then I had to go back and get a picture of the cost for the chain that I was purchasing. There was approximately 5 or 6 employees visible in the store. 2 at customer service, 2 cashiers and the other 2 who ignored me... Close the store if you don't have enough people to run the store. This store has worse service than the Walmart store in Corner Brook.
Great service. Friendly folks
Returns are easy with or without your receipt. But without your receipt you only get credited for the price from the latest sale. Which is fine with me as pretty much everything I buy is usually on sale. Bigger ticket items, I always save my receipt. I also learned something new today, they have both John Deere Green and Yellow paint in spray cans in the automotive section. I didn't have to drive to Kingston to get it at the dealer. Awesome. Love CTC.
Excellent service
(Translated) The worst in Quebec (Original) Le pire du Québec
(Translated) My store par excellence ..... (Original) Mon magasin par excellence.....
(Translated) Phew no one to serve you, aisles full of stock, I felt suffocated. I don't like stores filled with crackers (Original) Ouf personne pour te servir, des allées remplie de stock,je me sentais étouffé. J'aime pas les magasins rempli a cracker
(Translated) Honestly, I do not want to make their sandwich every time I ever got it wrong ???? (Original) Honettement i save pas faire leur sandwich à chaque fois que jivais je tjs plein d'erreur ????
(Translated) Garage to be avoided at all costs: major management and service problem. Overworked employees who cannot provide adequate service. …
Service was lacking I felt like I wasted the employee time when I asked where something was he was texting at the time guess it was important or interesting I don't know
Well stocked. Helpful staff
(Translated) A little crowded but I like Canadian pulls (Original) Un peu encombré mais j'aime bien canadien tire
Very well stocked for a smaller store
Went for truck parts and the service was awesome.
Excellent experience. Service was great.
Great deals in the clearance center
A Canadian icon with most everything you need to get your projects done
Excellent service at the Automotive centre, saved three stranded New Brunswick travellers , squeezing a car repair into a busy day so they could get home. Kudos to them.
(Translated) I find everything for cooking at a very good price. (Original) Je trouve tout pour la cuisine a très bon prix.
Nice store
I got a flat tire on the 401 20 min away from Brockville. I called them to see if they were open since it was a "holiday". They were and they got all my info so that everything would be ready for when we would arrive. Their service was quick and efficient. They even let me bring in my dog to the waiting room since it was so hot out today. Thank you for all your help today, you have no idea how much we appreciate it.
Huge Canadian tire lots of good sales and friendly service
Very good. Very friendly and helpful people.
(Translated) Produced with the wrong price. But can not do it at the price display. Not very professional as a store. (Original) Produit avec le mauvais prix. Mais peux pas le faire au prix afficher. Pas très professionel comme magasin.
(Translated) Very big inventory at good prices more excellent specials it's worth the detour (Original) Très grosse inventaire à de bons prix plus excelente spéciaux ça vaut le détour bon magasinage
(Translated) Welcoming staff but little choice (Original) Personnel accueillant mais peu de choix
Lots of products
If you can't find it at Canadian Tire, it probably doesn't exist.
Don't take your car to them but good for simple parts
The hustle and bustle of the holiday shopper is in full swing. Thankfully, the checkout workers were in good spirits laughing having fun and moving customers through very quickly.
(Translated) Service a bit slow people seem to be in slow motion in the stores (Original) Service un peu long les gens semble au ralenti dans le magasins
As usual, didn't have the advertised product on sale, in stock. It was ordered, not on the truck and no idea if or when it might be in. They did offer a raincheck this time, surprisingly though.
Good variety
Take your time it does get a little troublesome trying to find things or even trying to find help. But hang in there you'll find what your looking for
Always a good deal and nice friendly helpful staff
Everything in stock plus a great sale on belts.
I would give zero stars if it was possible. My wife wrote an email complaint to the store owner last week about a terrible experience we had with the clerk who was on duty at the service desk. Have not heard a word from the owner as of yet, five days later. I noticed that the owner only seems to respond to the good reviews on the web site. Some of the staff need retraining in the customer service department. I will no longer be shopping here in Elliot Lake at this Canadian Tire store, I will now be going to Espanola if I really need anything from Canadian Tire.
Found a great deal on a PFD
Seem like all the old people hate their jobs and should get new ones
(Translated) Friendly checkout service. (Original) Service au caisse chaleureux.
The one star says it all, most would agree.
The Elliot Lake online service is a joke. When I placed an order online at 11:30 am, the Point Of Sale online inventory shows they had plenty of the item on stock. My store pick up was assigned as the following day. I immediately received a notice that the order is being process. I noticed the store inventory started to decrease slowly. The next morning, I noticed the store inventory slowly decreasing to ZERO. At 12:30 pm, I received an email that my order has been CANCELLED ( not by me ) and no rain check. Why did they fill my online order at the last second??? Filed compliant with a reference number to the corporate office. No response from them either. Everywhere else, Canadian Tire is doing a fine job building their online pickup service. Not here in Elliot Lake.
excellent
I've been to this store a few time, just because of convenience, I've asked to order parts for my car 6 months ago and the clerk took my order, when I called back this week, they told me the order didn't exist in their system. Other issue, I went to get my disk breaks resurfaced on my car, the garage clerk tried to sell me a full break job, told him, just resurface the disk and be done, and he argued with that I might need new disk. I told him the breaks had just been replaced 6 months ago. Buyer beware, pay a little more, go to NAPA, way better service and much faster
This place is a nightmare. Can never find anyone to help you and always massive line ups at the 1 check out they have open. Shop elsewhere if at all possible.
A+
Got what I needed, the cashier very friendly.
(Translated) You are going to have beautiful tickets I want to have the word ticket (Original) Tu vas avoir des beaux tickets je veux avoir le mot ticket
Busy but awesome deals. Spent $145- saved $500 on items we normally couldn't afford!
Service went above and beyond! Great team.
Very clean and bright. Aisles are a little congested though with merchandise.
Great prices on the tools I needed
I have noticed that in the past year or two, prices for many Mastercraft tools have increased quite a lot - sometimes as much 50%. The business transitioned to new ownership recently, and I don't know if this is the cause, or if it's just another result of our Covid-ravaged economy. You used to be able to get some good deals at Canadian Tire, but they're much harder to come by now.
(Translated) Very good service thank you karl (Original) Très bon service merci karl
(Translated) They are very nice and competent and the girls are very pretty too (Original) Il sont très gentil et compétente et les jeunes filles sont très jolies aussi
Great plaxevto shop
Is very pleasant staff
It's hard to find help. Never enough staff.
The staff is always good but the shopping and quality is hit and miss. And I purchased a set of hex head sockets that I thought were on sale but were only on sale online so I had to order them online while I was standing there staring at them (because the store doesn't honor online only pricing) and then wait for the email telling me my order is in the very next day and make a second trip to the store. Come on Canadian Tire we're better than this.
Lot of stuff but couldnt find any stuff member on weekdays
Great
They had everything I needed and were super friendly and helpful today.
Something on sale, on display, but when i asked where can I get this item, the sales lady said here it is. I said that's not the one on sale. She was rude in telling me that's the one we have, not the one in the picture or the one that was on display . Very disappointing visit to say the least!!
Great selection and service
Very knowledgeable and friendly staff.
(Translated) Good place for auto accessories (Original) Bonne endroit pour accessoires automobiles
Sold out pf what i need and very lil staff
they were surpose to a car repair and they didn t and charge me any ..that why their called craptire
Vert good
They sold me lock for my mags. Only 3 locks flt on my car. They did not want to refund the money or exchange. They said it was a final sale. This is the last purchase at canadian tire and the last time I buy my gas from them. Even my firm will be told not to purchase anything from them. Canadian tire de la carriere.
Lots of choice.
Great customer service. Shubh is a fantastic employee. I had some questions about food saver and some other products, she knew all about them, really informative. She even recommended some other products and even helped me to shop through the store, by personally showing me each item. I had such a pleasant experience. Definitely the best employee at Canadian Tire. She should really be the employee of the YEAR!!! Really happy with the service I got.
Horrible. The old store was way better. Why do you have one of the busiest aisles blocked by huge shelves full of oil. Horrible store design. Have almost eliminated spending any money here. Princess Auto is way better
Do most of my summer shopping here as I can pop in with my dog on the way home from the dog park and dont have to worry about him being in the car or driving a half hoir out of town to drop him off so I can head back in. They are great and the prices are fantastic.
Got what I needed from there.
Good addition to the city, car mechanic is decent but tough to get a spot for repairs when it's tire changing season
There was a staff member this evening who was very helpful not only helping me out to find something, but also letting me know it was on sale. Because there was only one in stock, she backordered another one for me and provided me with a raincheck. I really appreciated her help.
Very good store. Never any problem for returns. All the staff are friendly and helpful. The best in Gatineau for sure!
Friendly and very helpful
What can you say about CT. Lots of gear. Sometimes slow service. Same everywhere else.
(Translated) Lots of options (Original) Beaucoup d options
Friendly staff and the best thing is that you can search your stuff online and find on which aisles is my shopping items.
Great store! Manager is nice. I got to know the staff well because everything I buy is goddamn broke. They call it crappy tire for a reason
Great variety of goods and always have the paint and painting tools we need.
It was Fine!
The usual older CT experience. Do not hold as much stock as the bigger stores. Kind of cramped inside. Friendly staff. Auto mechs know their job. Good parking, some potholes at entrance. Wheel chair accessible.
Too crowded
Many tools bundled for cheap
Tools, winter gear, going moose hunting place to go, anything for vechile, cookware, friendly staff, will be back
Very disorganized placement of products, mixed together with other parts
there customer service is not there main concern, poor management or very little or no management , you would think that there customers would be there # 1, concern,,
Good selection. Store layout could be more user friendly.
Great service and helpfull
No one around to help, only one cashier working waited forever to buy 1 thing
(Translated) Very courteous and the mechanics of people with a big heart helped us to close with a flat and all it has reasonable price (Original) Tres courtois et la mecanique des personnes au grand coeur nous ont aider a la fermeture avec un flat et tout ca a prix raisonnable
Great customer service. I had an issue for a BBQ I purchased and they gave me an awesome service without making me feel bad for it (as we can see sometimes in different places). Big thanks to the team, from the customer service's person (I didn't get her name) to the manager (Max)
Large selection of products to choose from.
Good service
Other than the auto parts department always making you wait for an eternity to be served the workers are friendly and helpful
Lots of choices and great prices
Good service once I was able to figure out which cash was open
Find prices are sometimes cheaper at this one. Staff seems decent and lineups aren't bad during the week.
I bought a hanging basket today. No signage but, the staff member said $19.99. However, it rang in at $25.99. I took my receipt into the store, the garden manager came only to say ' No...$25.99...sorry ' and walked away! #1 The staff should be held accountable for quoting an incorrect price. #2 The Manager needs a refresher on customer service and tact. I found her demeaner very dry and unfriendly. She might as well have said ' whatever ' ! Very disappointed .....In past years, I was in a managerial position....you don't treat customers this way and certainly don't train them to be this way!!
Good
The usual with not being able to find a red shirt for help.
Easy to exchange or return items. Nice and patient with costumers!
Most of the staff are friendly and helpful, they do the best they can with the limited space they have. One cashier, who I assume is the head cashier, is extremely rude and overbearing. On several occasions I've witnessed her belittle and …
Awesome place to get trendy things.
Only place to go for hardware and huge selection of plants and gardening supplies.
Great customer service. Very friendly and helpful
Very nice store. Has everything you need.
Place isent fit worse service ever staff dont seam to care
Great for online shopping
They NEVER ANSWER THE PHONE!! It just rings and rings and rings. I Have tried every department, including Corporate!!! No Answer!
Not bad
One of the best Canadian Tire stores i have been too! Where staff help you and not visit each other!
Great Black Friday sales
Great and friendly hard working staff
Had what we needed
Do like Cdn Tire but I always find it hard to get service. Go on line find what you want, see what aisle it's in.... that way you find it no problem.
(Translated) Lacks a bit of floor space, but there is everything (Original) Manque un peu de surface de plancher, mais on trouve de tout
This summer I witnessed a female employee who worked on the automotive desk talk negatively to a customer. Well, the same person just did the same thing to me. This is not acceptable in any business. The employee may be good on the computer but she has no people skills. She needs further training in this area.
Great service
(Translated) It can go (Original) Sa peut aller
Always short on staff. Have to look all over the store to find staff to ask questions
VERY helpful and certious
Often given wrong parts
Save time go to Courtenay. They dont carry it at this store !
Ordered 2 spark plugs around 3:45PM yesterday(Monday), store conveniently posted they received my order AFTER I first left this review(5:55PM), which I'm now editing, at 6:03PM 3 minutes after close. This email indicated I would not be charged until my order had been processed and it was not an official receipt, I was in fact charged the full amount yesterday well before receiving even THAT email. Now 4PM the following day still no ready for pickup email and I'm nervous if I cancel I will be in battle to refund the money I shouldn't have been charged yet. Will shop with Amazon from now on. Takes the same amount of time anyways. Its Wednesday now at 3PM. Still no word. Thanks for the 1-800 number but no thanks. Just the damn spark plugs please.
(Translated) Very good prompt and personal courteous services. (Original) Très bien services rapides et personnelles courtois.
after being told they didnt have the product, i walked around for 45 mins to find something similar..and end up finding excatly what i was told they didnt have..(.total watse of time).
This is a smaller Canadian tire so selection is limited.
Best Canadian tire I've been to, helpful staff and great selection
Found what I was looking for, quick run to the cashier and home in less then 30 minutes.
I've updated my review because i realized the reason there was a complication, but I would highly recommend this place they have great service and great employees.
(Translated) The store is ok but the return service was very slow we served a customer who arrived after me before me and finally made me wait even longer (Original) Le magasin est ok mais le service du retour a été très lent on a servi un client arrivé après moi avant moi meme pour finalement me faire attendre encore plus longtemps
Pretty good. Found a staff member right away, helped me get everything I needed and was out quite quickly. First and only time there and it was a good experience
(Translated) The aisles are too narrow! There are so many items close together that we are discouraged from looking for the desired item and leave empty-handed to buy it elsewhere. Shopping experience 0 out of 10. The clerks don't look at you or even a hello effort when you come in to ask a simple question. For online purchases, it works but expect to be fooled by the employees at SAC to receive your order in the car.! Poorly organized service! (Original) Les allées trop étroites! Il y a tellement d'articles rapprochés qu'on se décourage à chercher l'item voulue et repart bredouille pour l'acheter ailleurs. Expérience magasinage 0 sur 10. Les commis ne te regardent pas ni même un effort de bonjour quand vous avanceź pour demander une simple question. Pour l'achat en ligne, ça passe mais attendez-vous à vous faire niaiser par les employés au SAC pour recevoir votre commande à l'auto.! Service mal organisé!
Happy staff, organized store. Easy to find whar was needed.
Staff were helpful.
(Translated) I bought a car battery and some acid from their battery leaked onto my coat in the store before I paid. It scrapped my coat. They changed the battery but my coat nothing. The manager was very condescending and rude (Original) J'ai acheté une batterie d'auto et de l'acide de leur batterie a coulé sur mon manteau dans le magasin avant que je paie. Ça scrappé mon manteau. Il ont changé la batterie mais mon manteau rien. Le gérant fut très condescendant et impolie
(Translated) I would like to underline the excellent service I received from Isabelle at the cash register for my return to your store in Chambly. (Original) Je tiens a souligner l'excellent service que j'ai reçu de la part d'Isabelle à la caisse pour mon retour à votre magasin à Chambly.
(Translated) Very good advice (Original) Très bon conseil
Good service
Great help to find what I needed
I returned an item from long ago...having not been able to return it during covid. They are very customer friendly...as easy as "W..". Although they did not have one product I needed they told me when it would be in stock and were willing to put it aside for me when it arrives. Always a friendly and helpful staff!
Cool
Great place to shop ,very neat store friendly staff
The new gun and hunting section is great
Just got gas. Great price
Always a long line to checkout with only 1 or 2 tills open. The floor is very slippery
It's a good store unfortunately it's out grown in space so sometimes it's a little crowded
Lots of sales.easy access. Quick
Don't ask for help in English at this store.
The garage was awesome the girl that was the mechanic did amazing
Blown away by how rude the staff was on the phone. Guaranteed to have lost my business.
Got keys cut and it was fast service
(Translated) It acts like the police of the masks even with a medical condition place to be avoided (Original) Ça joue à la police des masques même avec une conditions médicale place à éviter
Good selection, helpful staff and clean store.
Last 2 visits where excellent. Very very pleasant and professional service.
Excellent
Great little store with descent prices. Auto service always easy to deal with. Do their best to get you in and out asap.
Wow you don't want to leave. There is so much stock and verity.
Many items that were advertised as on sale, were not on display or in stock
Considerably smaller than most modern stores, but it has a good selection of what you need, also has a gas bar
Great sales today
(Translated) Young people lack motivation ... (Original) Les jeunes manques de motivation un peu....
Went in here tonight, hard to find help, and when I did, the help was useless. He didn't even listen correctly to what I wanted. Wanted to sell me the parts to everything, but to the actual product I knew I needed. Here's a tip, maybe you may keep your customers, if you are helping someone and you are not sure what they want try finding a person who knows about that department. The service is getting worse instead of better.☹️
The place to go friendly staff and great service
at last, really good service! Usually I have to really chase down a person with a red T-shirt ! Got an excellent deal on quality water bottles!
Staff very helpful in helping me find what I needed.
Too often negative services experiences
Great place to find almost all of your shopping needs.
Staff have knowledge of where things are. No help
Awful. I made an order to have an item delivered to my house - and even called in advance. They ensured me that it would be brought directly to my house. I even paid a large delivery fee. …
Very friendly staff
Frustrating when you buy a scope at Canadian Tire to go on a muzzle loader they sell and you cant get the proper mounting plate . And there was no way to check part numbers.Even with the help of the counter person
A great place to shop this store carry almost everything. For gardening i buy all my plants for out doors there never had a problem
Great staff
Out of stock on items in flyer
Complete joke. Staff has no idea what's in stock and if they do they have no clue where it is. Then when you ask them to find something they hide till you leave. Assuming you can even get an employee to acknowledge you at all.
Always enjoy going to Canadian Tire, so much to choose from and if I need help ya just got to take the time to find an employee and they almost always put me in the right direction. ...
Large format with awesome employees
I went to change the car summer tires and chane the oil. Service was fast and stuff were friendly and professional but price is a bit expensive
Staff needs to smile more and be more friendlier
This Canadian Tire is usually well stocked. The staff has always been friendly and tries to be helpful.
I like Canadian Tire for the selection and prices but the customer service sucks all the workers on the floor to help customers when they need help seem to all disappear when they see customers there, there were 9 people including myself looking for a worker in the same area which was the hunting area that is crazy they need better workers
Helpful staff and always stocked
November 27, 2021 I went back to get my Winter tires installed. I was told that if it wasn't ready by 5 PM it would be ready 1st day Sunday morning. …
I have been the last 4 days trying to contact this store by phone. Can anyone confirm that this store has a working phone? If they do not, they could probably buy their own overpriced phone and maybe help out customers who try to call. On the off chance that the phone does work, an employee picks it up only for me to hear them complain and slam the phone back down. I have also uploaded a picture of a phone that you carry. It is supposedly a "Best Seller" and "Tested for life in Canada." Maybe this could be a future purchase for your own store.
(Translated) Very good service and courteous staff but the aisle to get to the cashier is very small. I had to leave my basket in the aisle and make 2 trips with my products by disturbing all the other customers to be able to pass. (Original) Très bon service et personnels courtois mais l'allée pour se rendre au caisse est très petite . J'ai été dans l'obligation de laisser mon panier dans l'allée et faire 2 voyages avec mes produits en dérangeant tout les autres clients pour pouvoir passer .
Canadian Tire Fort Saint John is a cramped store with many things in odd places. Staff is non-existent or don't know. My experience with this particular location has not been good. Most Canadian Tire stores are good stores.
Went in looking for nothing on Christmas Eve. Came out $147. later!
(Translated) Mechanic rude to me I do not recommend the service of mechanics .. to be avoided do not respect the appointment times and they have no expertise or experience to do the mechanical work bye bye canadian tire you have …
(Translated) A great guy in hunting and fishing to help us with our udders told us 2 spots or go on July 27 at 5:30 a.m. Thank you Man you were super late! (Original) Un grand gars dans chasse et pêche nous à aider pour nos leurs pis nous à dit 2 spots ou aller le 27 Juillet à 5h30 .Merci Man tu as été super fin !
Under redesign but looking great
When I go In to buy a product no one around for assistance and if i find someone little to no knowledge where product is
(Translated) Not too much service (Original) Pas trop de service
knowledgeable friendly and helpful staff. for those people not into cars like me. will assist and help you install it. appreciate it. thanks
(Translated) Maxim P. You know customer service, you deserve your job, I hire anytime, thank you very much (Original) Maxim P. Tu connais le service client, tu merite bien ton poste, je tengage anytime, merci beaucoup
I walked into the store and asked two floor employee's to help me find the masks. Both of them told the direction and walked away. I did not find them. I then walked up empty handed to the cashier Daniella who walked right over to them and showed me. Thank-you for the 10 star customer service Daniella! You are the best of people through this difficult pandemic! I wish there was a Daniella at every store because she makes people want to come back with her kind smile and great attitude. Thank-you so much for helping me! Dawn
Waited 15 mins for service at the automotive department, one guy working and he said the same thing to the customer over and over again while the line up built up! Very poor work practice in my opinion
Great store
Always a great shopping experience!
Very busy (of course). Staff helpful & friendly
Needed help tracking down a small license plate light that was showing in stock but not where is was suppose to be in the aisle. A staff member was able to find it for me and seemed happy to help.
Worst customer service of all time. I had to beg to get someone to help me. Absolutely terrible.
Did not enjoy the NEW CTC. Store is confusing and a mess and no one around to help.
Thier staff were a really helpful.
Did not automotive light bulb or fuse
Lots of stuff but where it's an older store tight fitting in walkways
(Translated) Medium size store. There was not the coveted BBQ as a demonstrator (not enough details on the internet). I had to buy blind and was disappointed to find that a model of the same brand (this one with demonstrator) costing $ 500 had a Stainless interior while the one paid $ 700 (relying on the model cheaper) had a painted metal interior !!! Nasty difference in quality !!! Not bad disappointing because I had to drain my 6 year old BBQ because the inside had rusted to the point of breaking. (Original) Magasin grandeur moyenne. Il n'y avait pas le BBQ convoité en démonstrateur (pas assez de détails sur internet). J'ai dû acheter à l'aveugle et j'ai été déçu de constater qu'un modèle de la même marque (celui-là avec demonstrateur) coûtant $500 avais un intérieur en Stainless alors que celui payé $700 (me fiant sur le modèle moins cher) avais un intérieur en métal peint !!! Méchante différence de qualité !!! Pas mal décevant car j'ai du mettre au vidange mon BBQ de 6 ans parce que l'intérieur avait rouillé au point de se briser.
Its Canadian Tire. They sell stuff cheap as any other. Relatively well stocked.
Rarely ever the stock in store though shown and promoted online.
Great prices, lots of choices on everything!
They didn't have much of what I went there to find. What they did have was very overpriced. The staff was not very knowledgeable about their store or the departments they were responsible for.
(Translated) I have always enjoyed shopping at a Canadian tire. I have not visited several in Quebec and the one in Gaspé offers us everything we need. The staff are friendly and efficient. (Original) J'ai toujours aimé magasiner dans un Canadian tire. J'en n'ai visité plusieurs au Québec et celui de Gaspé nous offre tout ce dont nous avons besoins. Le personnel est sympathique et efficace.
Friendly staff and great service!
(Translated) Very well (Original) Très bien
Got what I went for. Excellent service from one young clerk.
Completely unhelpful.
Great store with awesome service you don't see at other Canadian Tire store.
I still remember the space it is in being zellers, but Canadian tire is making great use of the space now. I moved out of Courtenay years ago, but was visiting when I had a problem with A tire, I stopped by and they had me on the road in no time. They even had spark plugs for my motorcycle, that the Canadian tires in Victoria didn't have. So I definitely recommend this Canadian tire
You really need to teach the people working the tills that when someone wants out of the store because of having a panic attack, dont tell them they have to wait. If your tills are to close that people can not leave the store during these times maybe there needs to be more space for people to leave. Not have some teller complaining about how long the week has been and its tuesday. I know in these times we have to or told to keep our distance but not allowing people to pass to get out is outright so stupid.
The key making machine worked perfect, never have an issue when doing tank exchanges, and the staff seem to have a good knowledge of the products.
Good prices
Did not have what I was looking for. Automotive connectors
I would like to know why Canadian Tire Corner Brook doesn't limit the number Of customers in its store like other retailers do! I was just in there and was shocked at how many customers were walking around! Isn’t there a regulation in place that should be followed??
I've been to the automotive center a number of times to have my car serviced, and I always walk away happy. I have found the staff to be quick, efficient, courteous, and honest. They have never overcharged or done work that my car doesn't need (even though they could have - I very obviously don't know much about cars, and they have never taken advantage). They have won my trust and I will keep coming back.
Friendly staff
Couldn't find any one to help me. Everytime I started walking towards someone they would take off. I guess they didn't like the idea of me carrying a belt for my lawnmower. Just wanted to know if they had one.
Went in tire change came out with abs light on
Staff very helpful in my purchase today.
Terrible service, declined opportunity for additional saving for the employees incompetence.
In my opinion it is a cluttered mess
Good store. Friendly and helpful employees who make an effort to speak to me in English.
Staff need to work on customer service
Love their sales always have what I need
Good staff easy to find everything
(Translated) Uncompromising service, I went for a flat tire and they served me straight away upon my arrival. They even made my tire change on the side of the garage since all the doors were occupied I don't know if it's because it's a young team but they are really dedicated In short, local garage service while it is a national banner. (Original) Service intraitable, je suis allé pour un pneu crevé et ils m'ont servi tout de suite dès mon arrivée. Ils ont même effectué mon changement de pneu sur le côté du garage puisque toutes les portes étaient occupés Je ne sais pas si c'est parce que c'est une équipe jeune mais ils sont vraiment dévoués Bref, service de garage de proximité alors que c'est une bannière nationale.
Is or was training store so manager comes and goes so issue gets put on back burners a lot loads of stuff not in stock and sales usually only have 1 or 2 of that item in
Good helping workers
Friendly staff and just a good place to shop. Highly recommend!
(Translated) Very well (Original) Très bien
Very beautiful part of Nova Scotia
(Translated) Very bad service (Original) Tres mauvais service
Purchased a "PowerSport" battery a few weeks ago. Brought it home and took it out of the package. It was undersized but the salesperson recommended it would work since it was a 12 volt and meant for quads, boats, and sea-doos. After following the instructions and trickle charging the battery over night. I hooked it up to my quad and it wouldn't even turn the quad starter over. I bring it into Estevan Canadian Tire to exchange it for a larger battery and id pay the difference. The salesperson couldn't test the battery and suggested I come back the next day (an hour drive for me) so I could speak t to the manager because it was his day off. Refused to help in any way. Assured me it was my fault that his salesman recommended me a smaller battery. Refused to return or exchange it since the battery acid had been used in the battery. Don't know how one would charge a battery dry to test it to make sure it would work for an application they assured me it would be sufficient for. Battery had been used once and set in the porch until the next time I came into the city to return it. I had original warranty card and receipt but was still met with an aggressive "you bought it, it's your fault it doesn't work". This is not the type of professionalism I've come to expect from Canadian Tire. Not impressed, do you own research before listening to the salespersons "professional" suggestions.
Went in to get my vehicle fixed, now it's making even more noise. very dissatisfied.
Great selection. Good size store.
Well served efficient and polite
Service here was ok and product was good
Excellent staff and extremely knowledgeable with outstanding professionalism
Good
Good selection of tools
Just went in to buy a set of tires I saw advertised in their most recent flyer and was totally disgusted with the sales rep's lack of knowledge and utter lack of interest in his job. Have always bought tires for all my vehicles at Canadian Tire but after today's experience I will be purchasing all my tires somewhere else.
Excellent service
Always something to buy
(Translated) Very stupid garage side staff (Original) Personnel côté garage très bête
(Translated) We find everyone (Original) On trouve de tous
A little shorthanded when In was there. Good service but slow that day.
Always great
Limit of 2 mason jars per customer. how can I pickle my cucumbers this way?
Helpful staff,great Christmas selection,
Always have what i am looking for
It was awesome!! Good everything I was looking for. ????
(Translated) Disappointing, unsupervised service and lack of customer care. Looks like you're going after all your important steps. I hope they will improve in the way they act and serve. (Original) Service décevant, non supervisé et manque d'attention au client. On dirait que tu passe apres tout tes pas important. J'espere qu'ils vont s'ameliorer dans leur manière d'agir et de servir.
Helpful staff, well stocked, great app.
Cluttered and over priced
Just about a one stop shop.
Not good
It's Canadian and they have all you need from noob to expert
Was ok on stock had to order still
Great new store but same crappie service and wait time. I have gone to the parts desk 3 times since the new store opened and every time I have to wait at least 10-15 minutes before an associate will talk to me. I see plenty walk right by me but not one takes the time to stop and tell me that they will be right with me. In fact, they seem to be annoyed that they have another customer to deal with. Today I called the service desk to make an appointment to have 4 new tires put on my vehicle as well as an alignment. I am planning on buying my tires at the store and already have them picked out. Anyway, I was immediately put on hold and remained on hold for over 15 minutes before I got fed up and hung up the phone. I called back but this time dialed the parts desk. Again, I was immediately put on hold and left there until I got tired of waiting and just hung up! When is this store ever going to take their customers serious and stop treating them like they are an inconvenience? I have pretty much reached the point that I would rather spend the extra money somewhere else and get good service rather than save a few dollars and be treated like a ghost. Just because you guys have a nice new store doesn't mean you can slack in customer service.
Nice clean store and friendly staff
Super
Still an awesome place in my books. Found everything we were looking for and the staff are always so helpful
I live in Ontario and I have to say that I was impressed with this CT. Well located and so well organized.
Had great service today.
Fries eh very good fries and service not bad
Nice friendly service
Clean
Won't take an order for curbside pick up but there's hardly anyone in the lot. Much better hardware stores in town and better canadian tires in reasonable driving distance so don't waste your time on this one
(Translated) I found everything I was looking for and quick services at checkouts ???????????????? (Original) J ai trouver tout ce que je cherchais et services rapides aux caisses ????????????????
(Translated) Good discount (Original) Bon rabais
Had the misfortune of having to interact with the manager/dealer of the Dauphin Canadian Tire. Ordered and prepaid for a small cost item 5 Aug 2019. Store never contacted me nor a secondary phone I provided. Finally in October the secondary person contacted Canadian tire about the order and was told it was in. Promptly picked it up in my behalf. On my return to the area in Dec circumstances had changed and the item was no longer required. Attempted to return it today, not a pleasant dealing to say the least. Fortunately for me I don’t live in the area therefore not subject to such arrogance for a service where “customer satisfaction “ is supposedly #1.
New lay out to the store asked service clerk for help very knowledgeable in and out with all I needed
Find myself searching for a floor employee when I'm looking for something. Good service though when you can find one.
Lots of selection but layout is poor. There is stuff everywhere in the middle of the aisle.
I love Canadian tire but corner brooks customer service is the worst. They supposedly take mail orders for people away, but they won't even answer the phone...this is my third day trying to buy a kayak, and so today someone Finally picked up only to hang it back up on me! I'm done! I will take my money elsewhere. Don't waste your time
Only canadian tire thats not open on sundays or past 6 pm.
It has everything
Their staff is always helpful. Any less common products seems like need ordered online and delivered to store.
Owner Bradley Borland has a written policy of harassment and discrimination towards disabled customers. I personally witnessed a disabled man with a mask exemption be told by an employee that he must leave the store as per new policy from owner. She stated that she did not agree with policy and was was being forced against her will to enforce it or face termination. She stated that policy said no mask exemptions were allowed on private property and any customers were to be refused service and police to be called to enforce. No matter how many years one had been shopping there. This open discrimination cannot be allowed to exist in society and in this small town it will not stand. Discrimination is discrimination same as saying no blacks may enter.
Cashier wasn't too friendly when we checked out. Unfortunately must have been a bad day for her.
Great selection. Easy to maneuver aisles.
Amazing curb side shopping
The manager at this location doesn't care about his customers or employees. He will run it to the ground.
(Translated) Very efficient for border pickup thank you (Original) Tres efficace pour la ramassage en bordure merci
They usally have it all
We needed a fly swatter and BAM! They had one for a fair price !
Friendly and helpful staff
Always customer centered and great friendly staff....
Didn't have what they advertise
Love this place!!! The new owner certainly has made this store an amazing place to shop.
I'll be back
Great. Was very helpful. Got me in and out very fast
Service was good
Nice big store..clean and well stocked.could use more staff
Hey say that they open at 8am but at 8:15 they're still not open. Then I call and they tell me the owner is in a meeting. So what! Get your staff to open the door! Selfish
Loves a drop of canadian tire, best kind!
This is the smallest store in Canada they never have much of what's in the flyer! If your 5min past opening you lose out!
Excellent store. Love the sporting department!
I can’t say I’ve ever reviewed a department store before, but this location always goes above and beyond to help. The store is always clean and well-stocked, the staff are friendly, funny, and courteous, and it’s never too busy when I go in. This is my go-to place for everything I need around the house.
It was okey but if you have a rain check they suppose to call you but they never do
(Translated) Difficult to get reimbursed! (Original) Difficile de se faire rembourser !
Always great assistance and prices
Always a few good deals weekly
Terrible. Will not be going back after I was given a gift card on my returned item. I was supposed to get it taken off my credit card but they refused. After I use the gift card will never ever go to CANADIAN TIRE again. Terrible place. Would not be recommended buying anything there.
(Translated) Excellent service and large selection of items (Original) Excellent service et grand choix d'article
Very helpful staff
(Translated) Service departmemt have very organized (Original) Service departmemt ont very organise
Made an appointment last Saturday go there this morning and they tell me I don’t have An appointment this place is a joke
Always a great experience. The staff never disappoints... always more than helpful
(Translated) Great service great deals (Original) Très bon service de très bonnes aubaines
(Translated) No service during the pandemic (Original) Pasde service durant la pandémie
Found what I needed was treated well by staff
great
The renovations that were just completed have made for a much more efficient and enjoyable experience.
(Translated) Excellent service (Original) Excellent service
I found what I look for.
I have never had any good experiences at this store. The manger is rude and the staff doesn't have a clue what is going on in the store.they tell u to come in with a rain check that they dont except at this time. What a waste of time trying to shop there
Clean, well organized easy to shop and find the things you want. Meets all the Covid standards.
Well organized, fast service with social distancing.
Things are so inexpensive here.
Had our van towed here after a major coolant leak. They ordered the part ahead of us arriving and had us on our way within a few hours, despite being booked solid.
No good
They had what I needed
I have equipped my entire contracting business on 50-70% deals that Canadian tire offers regularly. To the point I stopped shopping on Amazon so much, and that's saying something... ????
The new location is significantly less convenient. Points deals are usually very worthwhile.
Nothing for inventory
Everybody always looks way to busy at this location
Great great shoping
I understand during this pandemic it’s stressful But having employees that don’t know anything in their section I ask where all the transmission oils are and he only points to the wall and says “ that’s where all the oils are !” Wow !!! USELESS staff I even check everywhere but wow Can’t seem to find a section for transmission oils ...... No other staff around Just my luck everyone decide to show up when I show up
I do not know I wasn't at Canadian Tire
There is no easy way to exit the building if you haven't bought something.
Customer service was awesome.
(Translated) no 5 excel (Original) no 5 excel
Terrible in store customer service. Online shows store stock get to the store and its a different story. Happened on more than 1 occasion
Picked up my customers van and trailer headed for Florida. Trailer plug was corroded and couldn’t leave the island with it. Comox Vallley RV who sold him the trailer for $11K the day before refused to help us out. …
I don't understand why a store that big only has 2 people on the floor at 730 PM I couldn't find any help at all in the store
Hard to find staff to assist you but the find an item you're looking for application in store really helped
I found what I was looking for.
(Translated) A big thank you to Ali for his impeccable service (Original) Un gros merci à Ali pour son service impeccable
I'm giving CT a middle-of-the-road rating because of opposing good experiences and a stunningly inexcusable bad experience. By and large, I'm glad that CT exists, and prefer that it did. It provides good products and services (though I won't talk about the auto service...I'd rather restrict this review to the store in general). The bad experience is egregious enough that it balances off the good experiences. Basically, I purchased an air pump and found that it had labelling warning customers of lead content in the power cord. I reviewed the product, saying that I agreed with the other positive reviews, but questioned why lead was allowed. Days later, I was told that the review did not comply with guidelines. I examined the guidelines, and there was no obvious issue. I then reported this to the CT customer relations. I got the auto-acknowledgement, but no response. I've since followed up, and got the same thing. Reviews are suppose to be balanced and objective, and this experience tells me that they will suppress reviews that reveal serious issues with their products. It's likely to be CT writ large instead of any particular branch.
Great Service. Didn't take long to wait for someone to help me. The advisor was great. Keep up the good work Hull Canadian Tire Team :)
(Translated) Excellent service to the auto department! ***** For the great service of Normand who is up to customer service! (Original) Excellent service au département auto ! ***** Pour le super service de Normand qui est à la hauteur au service client !
Great spot and prices
(Translated) Very good service! (Original) Très bon service!
Line was VERY long but moved reasonably quickly
They have a large selection of item's...but you pretty much have to find them yourself
Great selection and well stocked
(Translated) Uncourteous service (Original) Service peu courtois
Every time I go in I look for Drew this young man is amazing his knowledge is incredible love shopping in the Digby store
great store to work for
Big place, cashier didn't know what is a leafblower.
Worst experience ever. Purchased a bike online for in store pick up for a bike that's assembled and in stock. I'm an essential work and need a new one. Sadly for commute to work. when I arrived to the store, they gave me the run around and later told me that there isnt an assembled bike but I could purchase the bike in the box and assemble it myself and I agreed. They explained to me that in order for me to get this bike they have to cancel my current transaction wait 3 days for my refund and come back to buy it. They will definently hear from me shortly on this disgusting behaviour especially in our current circumstances.
Very messy store
(Translated) These ok (Original) Ces ok
Good service ferry helpfully loading
I've always had good service and experiences with CT! Over the last 35 years, not only is it one of the first shopping centers I go to for almost all my typical needs, I also worked for them as a red seal ticketed mechanic for about 15 of those years. Their tools, 'Maximum' for example, are excellent and very innovative. Good guarantees, warranty never an issue! I highly recommend them. My rating would be '5.5'!
The things that you go in to get that are supposed to be there are not there or the staff dont want to look for the things you want
Good service
blue light sale and paid 1/3 of the price for the tool i came to the store to buy..right place right time i guess...friendly staff ,and always clean and shiny up in this tool tower
Fix the doors
Awesome ????
I hate your web every time i go to find something your store locator comes up and i am not stupid i know were my store is .
(Translated) The girl who works in the flowers, such a sweet little blonde! Great service with her! (Original) La jeune fille qui travaille dans les fleurs ,une petite blonde tellement gentille ! Super service avec elle !
(Translated) Very well (Original) Très bien
Stood looking at trailer hitches for about ten min .No one around to help .an sold out if the 3 way hitches that were in sale
Was there with my buddy getting his Inspection done
Just got a tire changeover done and it went very quick and easy
(Translated) Always fun to go to this place wow (Original) Toujours le fun daller à cette endroit wow
Friendly service
Easy to find what you need and helpful staff.
Friendly staff. Well stocked. A pleasure
Local, in stock, friendly staff
Great place to find what ever you are needing... usually has lots in stock...great for returning also..never have an issue..
Nice store
Great deals and dog friendly
The only problem I have with canadian tire is that when your trying to find something, there is never anyone around to help you, and sometimes when you do, they have no knowledge of anything In the store
(Translated) Excellent service and very fast (Original) Excellent service et très rapide
(Translated) my favorite store youpi (Original) mon magasin préféré youpi
Good place for shopping
Good
Always well stocked. Parking is plentiful.
Worst staff you can have at a canadian tire. Nobody likes to help customers
Our car lost a tire on the highway, we were travelling from Nova Scotia with two small kids and were still 3 hours from our destination. Despite being fully booked they squeezed us in and a couple hours later we were back on the road with all 4 wheels firmly attached to the car. Excellent service from the auto department and after a 14 hour trip we were grateful to them for going above and beyond and getting us back on the road so we didn't have to stay in a hotel for the night.
Helpful staff to the max! Suggested alternative to the product I sought & very happy with it. Thank you.
Had what I was looking for but only staff i saw there were at the till. Very hard for me to get customer assistance.
Staff was very helpful when finding my merchandise. However the item was very dirty with dust and the cashier was very inexperienced...
Great and fast service
(Translated) You find even friends! (Original) Tu trouve de tout même des amies !!
(Translated) David and his colleagues at the garage tonight offered me exceptional service. When I ran out of a starter on my way to Quebec, they repaired my emergency car. Sincerely, a huge thank you to you. Professional, friendly and very efficient service! (Original) David et ses collègues au garage ce soir m’ont offert un service exceptionnel. En panne de démarreur sur ma route vers Québec, ils ont réparé ma voiture d’urgence. Sincèrement, un immense merci à vous. Service professionnel, sympathique et très efficace!
(Translated) Canadian pulls quite small but there is a mark (the team in Quebec) at least! It's not the biggest Canadian pull I've seen. The aisles are super small anyway. At least there is a canadian pull Gaspé! I still recommend this store! (Original) Canadian tire assez petit mais il y’a un marks (l’equipeur au Québec) au moins! C’est pas le plus grand Canadian tire que jai vu. Les allés sont super petits quand meme. Au moins il y’a un canadian tire a Gaspé!!! Je recommande quand meme ce magasin!
Unfriendly employees. They don't acknowledge you or smile.
Very organized store. Friendly staff and quick checkout. Shop there often. Their ap is very helpful as it gives locator for items. Also you can shop from the ap and pick up items in store. Will use often.
(Translated) Exceptional service (Original) Service exceptionnel
Always good
2 tellers for 20 customers waiting to check out
very poor service. 40 people lined up and 2 registers open
Brought my car in with a flat tire. After unsuccesfully patching it twice, I had it taken to a real mechanic who told me that it needed to be replaced. So these idiots not only let me drive around on a blown tire for 2 days but were also rude when I called to talk to them. His suggestion as I was standing in my work parking lot in business clothes with a flat tire? "Just bring it back." More time wasted and more dangerous negligence letting me drive on a tire that was going to end up flat again.
One star for just being open but digby should have their own flyer seeing as the last 4 or 5 times I went in for something they didn't have it , 0 stars , best off ordering on line instead of wasting your time in digby Canadian Tire
To be honest, this was the worst client service I ever received. I had an appointment at 10h with the car repairs. They only started working on my car 1h later, as they forgot about it and misplace the paperwork. They took 45min to do a job that takes 15min max to do. At first they offered a discount because of the delays, but changed their minds and didn't offer it after all. Really disappointed. I will not go back.
Auto repair service not very good, they made two attempts to fix an O2 sensor issue with my car and weren't able to figure it out, problem was still there.
Had what I needed and quick help from staff members.
Horrible place to deal with. Girls at customer service were super rude. Manager came and she was even worse. All we wanted to do was return an item NOT USED they were mean about it. They blamed we used it after seeing white stuff on it which was from then packing!!! So they try to find another excuse. Let everyone I know not to buy from Canadian Tire if they that strict you can't open to look at it!!!
Lousy service. Wait to long at Che lout. Almost dropped my stuff and walked out
The staff was of great service!!!
The store is normally clean, friendly but the Auto department completely different. Things happen....had an oil change on my car. Appears they didn't seal the cap tight...and we had leaking. I went back and was met by a young lady who appears she would rather not be there....stated they were really busy but could take a look at it another day. Made an appointment. Showed up for our appointment. If this was to let go we could have an expensive repair. The appointment was 45 minutes late, no apologies. Upon review, yes the cap wasn't torqued right. The mechanic was quick to announce yes, that was the problem, they have fixed and (guess what, how kind) they weren't going to charge us for it. Really, our driveway is stained, I had you take time from work and generously, you will not charge me, how kind. I wasn't expecting a freebie as the technician made it sound, just correct the mistake. Won't be back, won't promote, just can't suggest poor service and attitude to others.
The staff usually know about the products and if they do not, they usually manage to find some one who does.
Lots stuff to.choose from. Love the store
Love this place for my car repairs. Ian or Dan are both the people to speak to for any of your vehicle servicing needs!
Same complaints as the other Canadian Tire. Being corralled down a 1 meter wide corridor to exit. Can't keep physical distance from other customers to exit if not buying anything. This is despite having an entrance/exit that is well set up to adhere to current health guidelines. Also no golf balls in July? Come on.
Typical Canadian Tire store
Lower my rating to a one star cause of the experience I got there on Dec 20 2021. To further explain I'm not satisfied with their debit machines cause they debit card to lock and I had to pay cash, the last bit I had in my pocket, which in turn I couldn't get anything else that night that I really need like my groceries and furnace oil. So in turn I had no milk or heat for the night. I will NEVER use debit there again.
Just now, making a purchase. Only one in line. Debit machines not working. Had to use a second till. Waited for service while the two employees (one possibly management) had a conversation about a 3rd (I assume) ex-employee. The place could use a customer service lesson or two.
Old woman on cash was rude and she didn't know how to do a return
(Translated) Lots of choice and good service, (Original) Beaucoup de choix et bon service,
Great store & friendly staff
(Translated) The toilets very room for men and no toilet paper (Original) Les toilettes très salle pour les homme et pas de papier toilette
(Translated) Lots of beautiful and good things (Original) Beaucoup de belles et bonnes choses
Meh, toys for boys. Always a bad service at the auto center and barely any clerks on the floor. Any Canadian Tire store. Still the go to store for hardware knick knacks!
We like go here to but there are no stories like that here either.
About as helpful as a hole in a rubber boot
Good always find what i need or get good help when i need it
(Translated) Very tight between the aisles (Original) Très serré entre les allée
(Translated) Very poor service not even give the right parts for tanks (Original) Très mauvais service donne même pas les bonnes pièce pour les chars
They make me wait 6 hours past weekend, they took of my muffler and told me to come next weekend to install it. He told me to come the earliest possible. I came at 7:30 with my son because nobody can help me on Saturday. And they told me to come during the week. I explained again I only can during the weekend. I have no muffler nor love for this Canadian tire garage.
Had great service today. Used my phone to locate the items I needed and had 3 keys cut and they all worked.
As usual this store didn't have what I was looking for!!!
Excellent store
Assistant manager is A1. Great to help when needed. Not enough staff on the floor to serve customers.
(Translated) Half the time there's not what I want (Original) La moitié du temps il n'y a pas ce que je veux
When in need of something for a project or home they always have it
I always find what a need in this store..it is an older store but they carry an amazing selection of items...and good prices.Whatever you need it is there somewhere.
Nice CT. Small. Has all the products I look for at CT.
Was very successful in this visit.
Careful when buying car parts open the box and make sure it’s the right parts, cuz obviously the parts department has no experience with car parts they have no clue what they give you !!!!!!!!!
Staff super friendly it was my first day today I love it I can see myself working there for long time
Went to Canadian Tire today looking for a plumbing article....walked the full store twice without finding one sales staff....left and went to Home Hardware where theres lots of staff....
Well layed out, friendly staff
Great service at return station. Very polite . No problems
(Translated) The manager is very kind and professional. (Original) La gérante est très gentille et professionnelle.
Its always a pleasure to buy at this place.
Ordered tires online Monday. Online stock showed tires were in store and should be ready by 1:00 pm. Was told they should be ready by 5 pm. Waited some time, then went home as they were unlikely to be ready that day. For next several days, called periodically for the purchased tires to only be told 'we'll get back to you,' (never did) and 'they are almost ready,' (never were). Next night, I was trying to cancel the order to prevent the charge to my card going through, only to find the online website was down. Customer service stated there was nothing they could do until the website was back up. Following this, I called the online support line (the most helpful portion of the crew) who was kind enough to inform me the tires were neither in store, nor ever ordered. Tires were canceled through the support line, and once again in forced my opinion of Canadian tire automotive.
It's like all typical small town locations. I can spend hours wondering around Canadian Tire anywhere. Will always give a great rating for CT.
Its rare to have a fast parts in canadian tire but they do
I ordered on line, got an email told me to pick up the next day. I drove into the parking lot with my order number. Someone came out took my number brought me my stuff. Very friendly man! He put it in my back seat. Easy Peasy! Thank you Canadian Tire Staff❤❤❤
The Guy forgot his name was very helpful and friendly way to go Brother ( the guy with Long Hair
Good people to talk to
Prices are going up, client service is excellent,
Nice clean store. Small but well stocked. Friendly and helpful staff
It was fine. They had what I needed. Friendly staff!
(Translated) Very good service (Original) Tres bon service
Had an emergency, blew a tire and had to leave my family on the side of the road, they were the only place open to do a tire swap and they would not help me. Too busy to help a family stranded on the side of the HWY. Never shop here.
Great discounts and great product
Always a great place to go . service is great
The staff were very friendly and helpful
They were very rude once again...
Service auto A1
Canadian tire is a amazing shopping experience. Alway's a exceptional selection & deal's to be had in all departments. My personal favorite's are Housewares (cooking & bake ware)& their Garden Center. The have the best selection for all seasonal holidays - amazing. Staff is always friendly & helpful. Pleasant place to shop
Great service
Very good.
(Translated) Outstanding choice and superior to other Canadian Tires. Like a very large general store. Great! (Original) Choix exceptionnel et supérieur à d'autres Canadian Tire. Comme un très grand magasin général. Super!
Canadian has such a great variety of goods. And we are supporting a Canadian store
Todd and John delivered excellent customer service. Todd helped give me guidance and options in addressing my service needs. Work was completed quickly and with a smile!
Lots of helpful staff. Very direct and to the point. Lots of variety for a medium sized town Canadian tire. Garage has been known to overcharge but is always ready to make it right when you notice the issue! Always has some sort of sale event happening. Most of the grocery carts have seat belts that aren’t broken which is a great change when you have two little ones to bring in. Great for rain checks. Auto parts staff is a bit understaffed at times but for the most part is very knowledgeable. We frequent here almost every week and very rarely is it a negative shop for us! Overall a great experience Would recommend to any do it yourself-er or auto enthusiast.
Very clean store. Very helpful cutomer service.
Excellent service but store is small.
Dauphin Manitiba. Line ups in the store and only 1 cashier in the store
Always find what I am looking for
I took my vehicle in to the automotive department asking for a diagnosis so that I could have my new to me used car repaired. I was told I needed an oil change, so paid to have a diagnosis and then an oil change. The following day I still had the same issues, so I brought the car back. They charged me again to have the car diagnosed. I explained I had already paid the previous day and they had not fixed the problem, However they were adamant I needed to pay another $65 for a new diagnosis. They told me my car was safe as I had a trip planned that day to Toronto. Needless to say, I barely made it to Toronto. When I arrived in Toronto I found a mechanic here, they diagnosed the problem, without charging me to do so, and actually repaired my vehicle. I do not recommend this Canadian Tire store AT ALL! I find it extremely in poor taste having to pay to diagnose my problem each and every time I have one if I am going to have the work done there. Customer service is horrible, no professionalism, and the mechanics are subpar
A good Canadian tire over all. Staff seemed a bit short handed as I had to look for someone to help me. Once I did find someone they were very courteous and very helpful.
Staff always helpful and pleasant
Well organized. Always fully stocked
My first vist, it had everything We we're looking for, and so much more.
Manager was snotty during a exchange
nice new store
Love the sales great customer service am very happy
NEVER get your vehicle serviced here! They put my brakes on backwards. I was without a vehicle for 2 more days to fix this. One day at the dealer for diagnostics and to another Canadian Tire to fix the issue. I called to get some of my labor cost back due to the inconvenience and safety issue and the Service Manager Lyn said, “I spoke with Mazda and it was not a FATAL safety issue”.
This last visit to Canadian Tire was awful. We were to pick up a kayak, which was purchased as a gift and to be picked up today. We went there and the kayak was nowhere to be found!! Five or six employees muddled about for over an hour, with no success finding the paid for kayak! My partner, because of a trip planned this week, purchased another kayak at $100 more than the one purchased, as a gift. Further to that, last Fall, I purchased 4 tires and some other items valued at over a thousand bucks. When I got to the till, the cashier asked me for around $300. I mentioned that couldn't be correct. She could not have charged me for the tires, which were $600. After a few minutes, fussing with the till, she assured me that the amount was indeed around $300. I paid her but when I got to my car, I could not leave the parking lot. I went back to the store, explained what had just occurred. I insisted there was an error and paid the $600 for the tires!! Cashier training: fail!!
I went to get new tires put on a few weeks back. I was told by a service tech that my old tires are no good and they would dispose of them for me. I told them no because I was going to sell them (didn't fit on my new car). He did not have my old tires put in my car and then said he forgot when I asked about them. He apologized and I retrieved them from the garage with the assistance of a nice young guy. I ended up selling them for $60/tire as they were still in great shape (barely any kms on them). I would have been out $240 if I listened to this tech.
Great new remodeled store fantastic service In the automotive department Alan and Scott are great
One of the best CANADIAN tires around
Lots of deals every day ..great staff ...quality products...A+++
The fellow named peter dawe was amazing help and very friendly
My dog and I liked the pet section.
It was relaxing and I enjoyed going up and down most of the isles . Greated with one of your employees who I once worked with a long time ago .It was nice to see a friendly face with a big smile .
Slowest location ever
Great selection. Drive thru garden centre. All protocols are being met. Well stocked
Our Canadian tire has knowledgeable and helpful staff and a bright, clean and we'll stocked store.
They always have what you want. Very friendly and bilingual
(Translated) Bad service to the car. We do not take care of you. We make you wait for nothing. (Original) Mauvais service à l'auto. On ne s'occupe pas de vous. On vous fait attendre pour rien.
I do m'y best????
N1
Always a great place to pick up quick things to help whatever endeavor but my only complaint is that it's hard to receive help in English in this specific Canadian Tire
(Translated) Store too tight, next fall with the new store c.tire it will be better. (Original) Ranger trop serré, l automne prochain avec le nouveau magasin c.tire ce sera mieux.
Much more stock than the previous store. Staff is very helpful. Unfortunately one cannot check out in the garden area and must trudge through the whole store to the checkout are. Inconvenient and clumsy.
(Translated) There are lots of household items and everything! (Original) On trouve beaucoup d'articles menagers et de tout!
My favorite place to shop everything.
(Translated) A lot of choices (Original) Beaucoup de choix
Horrible customer service, older lady served me long pulled back brown hair . Had an attitude will never order on line again.
Service was none even after asking for help
The worst Canadian tire I have ever been to. There were no employees to be found and some of the employees I did manage to find were incompetent and had the worst attitude ever. To get something down from a shelf I asked two people and they said they had to get someone from that department when the ladder was literally two feet from them so I did it myself. The attitude of the employees was unacceptable, I asked for a price check and that turned into an ordeal so I just left it. I went to another Canadian tire in a different city and it was so refreshing to see good customer service.
Parts desk was empty! No one was there at all. An elderly gentleman had to pound on the table after waiting 30 mins just to get noticed!Wont be going there for parts or auto service again! Plus there exit at the parts desk is stupid. Wont let people exit. A machine just beeps at them and with no one to help at the desk people are force to walk across the store to another exit... priorities guys....
Good experience
Crazy from Covid.....nice staff
Service mediocre
Friendly and helpful staff. Stop what ever there doing to help you find what you need. Clean and ready for Christmas shoppers.
Not enough staff to look after customers waiting to checkout.
Automotive staff are absolutely terrible. Worst service ever. Read other reviews to verify. Avoid this locations garage. I had 2 terrible experiences and will never ever return. I had a flat tire, sidewall puncture, unrepairable. BMWs have no spare. They didn't have my tire in stock, and would not "let me car tie up a bay" while we ordered one in, so they insisted on driving my new BMW outside to the parking lot ON THE RIM, causing rim edge damage, which of course, they claimed were no responsibility for. Go anywhere else
Great service I would give it a big 10
This location was clean and fairly organized. The cashier was pleasant and we were in and out fairly quickly.
Difficult to find cashier line.
Sure, it probably has what you need, but the staff don't know it. And neither will you. Good luck to anyone visiting this store, finding a knowledgeable staff member is a serious challenge, if you can even find a staff member at all.
Great variety of items. Staff doesn't go out of their way to help. Sale items usually sold out.
(Translated) No staff. Very slow crates (Original) Pas de personnel. Caisses très lentes
Fast service at an affordable price point!
Very nice store
Love their gun section, great variety and knowledgeable courteous staff
(Translated) Quick & not too far (Original) Vite & pas trop loins
Had everything that I needed.
(Translated) Very good service (Original) Très bon service
Turning into a dollarama
It is what it is. A bit disheveled, staff are doing a great job with physical distancing - didnt see one. Had what I wanted.
Always happy with Canadian Tire.
Only giving one star because that’s the lowest I can go. This is the second time I ordered online for curb side pick up and have waited over an hour for items they had in stock both times. The second time the order was made was 15 minutes after they opened so they weren’t busy! Now I’ve updated this post, have now waited over three hours for what has been ordered and still haven’t gotten it! Is it beyond stupid and unprofessional!!!
(Translated) Excellent service (Original) Excellent service
The Chatham store went the extra mile for me today. Diane in sporting goods really helped me out. They were friendly and we worked through an issue I had. Great people to deal with!
Good store. Hard to find things right now, Because of renovations. But lots of staff around to help.
(Translated) Great variety of products to use helpful (Original) Grande variété de produit employer serviable
(Translated) The goods are complete and the price is moderate. (Original) 货品齐全,价格适中。
I will never use the online shopping again. Order 2 small items Friday afternoon and it is Saturday afternoon and still no email notice to pickup. Standing in line not so bad after all.
My husband was gifted by our daughters and their husbands a beautiful Napoleon barbecue for a birthday present from your Brockville Canadian Tire store. Since they live in Toronto they made arrangements through Canadian Tire to have the barbecue delivered. Somehow the delivery never happened so my son-in-law Pat spoke to the manager, Gabrielle. My husband and I arrived to pick up the barbecue and Gabrielle was there to help us. She had ironed out the delivery debacle with Pat and helped us retrieve our barbecue. She was so awesome (and Pat thought so too) and I felt like I really mattered as a customer. She and a helper loaded up our barbecue and wished my husband a happy birthday. That’s wonderful customer service. Thank you Gabrielle!
(Translated) Adequate and fast service (for online ordering) (Original) Service adéquat et rapide ( pour commande en ligne )
It's way better than American tire
They have everything you need
no one there wants to answer the phone , poor customer service . will be taking my business somewhere else
I love the sales and they do price matching as well as price adjustments. Staff knowledge and/or assistance in finding something is hit and miss, especially now with so many new seasonal staff. But they are typically students and they are trying.
Always hard to get help finding anything at Can Tire. Staff are always too busy?? to help you.
(Translated) It is normal for you to wait 1 month for an ordered battery !!!! (Original) C'est tu normal d'attendre 1 mois pour une batterie commandée !!!!
One of the few places on this coast to find anything, just like the staff...I have been there twice, one young girl seemed to be doing everything, her service was great, but I had to wait for it, absolutely not her fault, management needs to step it up, and find that young lady some help
Friendly staff
This location has good hours 8 AM - 8 PM compared to some around the island, a good selection of indoor plants, and lawn mowers, went to another big box store in town and they had 2 lawn mowers to choose from, guess that's why I ended up spending $500 on one here and it was exactly what I wanted the Husqvarna with Honda motor very happy with my purchase.
Been my favorite store since I was a teenager
A very large store.... Everything you need.... Highly recommended...
Overpriced compared to other Canadian tires. Auto parts is horrific, they always give the wrong parts and it's a hassle to return items. The man with no hair is so unfriendly, it's awkward. Then when you complain to the cashier they do nothing. Yikes, won't be going back.
Always courteous and kind, squeeze u in if need b!
Had to ask for help as the shelf was empty but there was more on an end unit not far away.
(Translated) Services and products in profusition the place par excellence for holiday gifts monitor specials ... (Original) Services et produits en profusition l endroit par excellence pour les cadeaux des fêtes surveiller les spéciaux...
Staff are very helpful.
Great... my favorite store
(Translated) Service department a rise too long (Original) Département du service une rise trop long
(Translated) There was a lot of stock but no helpful clerk (Original) Il y avait beaucoup de stock mais pas de commis serviable
Gave donations to our Atv Fun Run 2018
I own a mobility bike and they moved a display so that I can get out easily good store good people.
Above and beyond.
(Translated) I find everything (Original) Je trouve de tout
Hey, great service....
Great service and manager
Total jerks about purchasing a TV. Couldn't look in box , told you bought it you own . So went to Walmart , where no Hassel.
This is the fourth time I have used the online purchase and store pick-up system. Each time it has been a very efficient process with excellent service at the customer pickup entrance. It makes large purchases very easy to make and collect.
Friendly and helpful staff led me to the items I needed quickly,was in a rush to beat the storm.
This store always amazes me with their prices, every time I go in they have a great deal on something. Was in recently and found 8 rolls of soak up paper towel for $3! By far one of my favourite stores.
Spending lots of money on tires. On sale,great.
Typical
The service at Canadian Tire Charlottetown breaks the stigma of other Canadian Tires, and yes... you've definitely heard that stigma. I've been going to Canadian Tire Charlottetown for a few years because the service is that good. I've dealt with all the service advisors who provide outstanding customer service every single time, as well as Mark the service manager who continues to ensure that everything is as it should be. The main mechanic I deal with is Kenny. The entire team is great, but Kenny understands how picky I am... but if you're looking for a group who will be honest and upfront with you about your vehicle, and not try to tell you that you need unnecessary repairs that you don't - Canadian Tire should be your first stop. I also called in because I had friends from away who had a break down on their journey home (brake line busted) and CT was swamped. Mark tried to squeeze it in, made no promises but said they could bring it in to see what they could do... next morning, they were on the road home and SAFE which is what is most important and they didn't have to stay another 1-2 weeks for someone else to get them in. Mark and the entire service team at Canadian Tire went above and beyond on multiple occasions, and I've also heard excellent feedback from others around me.
Just bought a very nice patio set there and the guys that helped put it in my truck were awesome, very friendly.Got the set home and had a small issue. Talked to Sue , one of the managers and got everything taken care of with no problem.Great experience, thanks so much. Should have paid more attention to the guys names, thanks again guys.
Good staff
Nice place
Staff is always friendly, and they do their best to be as helpful as possible.
Ok service, well stocked, it’s kind of a small building for a Canadian Tire. If the item you’re looking for is not on the shelf, just ask the staff if they have anything in the back. Not enough shelf room for everything.
(Translated) Excellent service. Friendly staff and work diligently. Well done! I'm impressed. Louis renaud (Original) Excellent service. Personnel affable et travaille avec diligence. Bravo! Je suis impressionné. Louis Renaud
It's hard to find help or get questions answered.
(Translated) I asked for a set aside for a freestanding outdoor cooler and when I arrived at the store I was offered the demo that was on the floor. They dismantled it, they brought the pieces back to the cooler and the wood in the cooler was full of cracks. A real farce. I had to ask to check if they had others so that they brought me a new one packed in a box. What a waste of time. (Original) J'ai demandé une mise de côté pour une glacière extérieur sur pied et en arrivant au magasin je me fais offrir le démo qui était sur le plancher. Ils l'ont démonté, ils ont rapatrié les pièces dans la glacière et le bois de la glacière était pleins de fissures. Une vraie farce. J'ai du demander de vérifier s'ils en avaient d'autres pour qu'ils m'en apporte une neuve emballée dans une boîte. Quelle perte de temps.
Very clean and tidy nice staff
I got a 58" smart tv here for 350... best deal ever.
(Translated) All your prices have exploded since the construction of your new building is costing or what. Mobil one 1 liter spend from 12 as $ 15. Carquest sells it for $ 12 per liter and $ 32 5 liter at regular price you $ 60 per 5 liter mobile one. Personally, I no longer buy anything at regular price from you. Most of your prices don't make sense. I take my oil from carquest now much much cheaper. (Original) Toute vos prix on exploser depuis la construction de votre nouvelle bâtisse ca coûter cher ou quoi. Mobil one 1 litre passer de 12 as 15$. Carquest le vend 12$ le litre et 32$ 5 litre prix regulier vous 60$ le 5 litre mobil one. Moi personnellement je n'achète plus rien a prix régulier chez vous. La plupart de vos prix ont pas sense. Je prend mon huile chez carquest maintenant beaucoup beaucoup moins cher.
Service is horrible, manager, auto parts department
It's Canadian Tire! Great selection, Covid protocols in place, online ordering and curbside pickup available. Recommend!
Didn't have what I was looking for but did his best to find it!! Very friendly and helpful!!!
(Translated) I ordered an article on the Canadian Tire website. The article was not available at the Chambly store, he had to deliver it to the store and send me an email when he arrived. I received an email to tell me that at my request the order was canceled, which was wrong. I called the store and he told me he had not received the item. I think he should have sent me an email or contacted me to apologize and explain the situation. I find they have lacked professionalism, I do not think I will order again on their site. (Original) J’ai commandé un article sur le site internet de Canadian Tire. L'article n’était pas disponible au magasin de Chambly, il devait le livrer au magasin et m’envoyer un courriel quand il serait arrivée. J’ai reçu un courriel pour me dire qu’à ma demande la commande a été annulée, ce qui était faux. J’ai appelé au magasin et il m’on-dit qu’il n’avait pas reçu l’article.je crois qu'il aurait dû m’envoyer un courriel ou me contacter pour me présenter des excuses et m’expliquer la situation. Je trouve qu’ils ont manqué de professionnalisme , je ne pense pas que je vais commander à nouveau sur leur site.
Prompt, courteous service!
Love the fact that you can enter into the computer at the enterance for what you need and it tells you if there is stock and what isle to find it in. Always someone there to help.
(Translated) Good service thank you 10 out of 10 (Original) Bon service merci 10 sur 10
(Translated) Despite a significant billing problem in the service Simon and Carl (managers) solved this problem quickly and professionally. Thanks guys! (Original) Malgré un problème de facturation important au service Simon et Carl (gérants) ont résolu cette problématique rapidement et professionnellement. Merci les gars!
Can tire.
Very nice lady helped me get a key cut. Thanks
Awful has the worst staff who is very rude. This was meant for the charlottetown location and the owner is heartless
Clean and great staff!
I appreciate that they recommended a much cheaper option for my purchase.
Average. Has been forever. However, I will continue to shop there. Don't know why.
(Translated) New store is good (Original) 新店不错
Excellent services and reliable staff
(Translated) I have been answered adequately, but not always the products that are on special. Then offer to Order online but how to know if the size is right. (Original) J ai ete repondu adequatement,mais pas toujours les produits qui sont en special. Puis offre de Commander en ligne mais comment savoir si la grandeur est bonne.
(Translated) I liked it and I found everything as usual (Original) J ai bien aimé et j ai tout trouvé comme d habitude
I went in looking for a crockpot that was on sale for 37.99. It was a Red Thursday deal! They had lots in stock so I was happy to pick one up.
(Translated) Smaller nice but for the dog stuff big big zero lack of stocks vrmt plate (Original) Plus petit agréable mais pour les trucs a chiens zero gros gros manque des stocks vrmt plate
Quick in and out. Somewhat knowledgeable staff
(Translated) Lots of goods a little packed (Original) Beaucoup de marchandises un peu tassées
like most Canadian Tire
Always love to go there, the people are kind and they want to help
Great! Great service from Debbie at Canadian Tire Elliot Lake.
Verygood no troubles
Great staff in auto
(Translated) Very large store (Original) Très grand magasin
Helpful staff..quick courteous service
One of the smaller Canadian tire stores. Well stocked however with a surprising amount of products and items. Good sized parking lot and friendly, helpful staff. The washroom however is atrocious. It's small, but it was filthy.
I went in with a simple issue, and expected to pay somewhere around $50 to have it resolved. However, Wade and James sorted me out so quickly and cheaply my head spun! They were personal, informative, and helped me so quickly! I'm especially grateful to James, who gave me a few tips for driving in Newfoundland, helped me even though it was lunch hour, AND helped me sort out my antifreeze. Would give these guys 10/5 stars if I could! Thanks so much!
Large Variety of Products and Friendly Staff!
Employee and management will go above and beyond for complaints or help
(Translated) Fast for service (Original) Rapide pour le service
Best tools
Website says they had 5 of the item I wanted so I go to store an non on shelf asked for assistance got rude lady who didn’t want to find the item for me. Off to Weyburn I go always something with this store another reason I shop out of town.
Great store. Usually quite lucky getting what I want in stock. I also use their app to do online shopping from home with in-store pickup a few hours later.
Canadian Tire has a lot of things to offer for every household needs as well as paints, and so forth. I love to go around the store and browse almost every sections except the tire section which I do go to when I need too. Love Prophet Ramona Love
(Translated) I had very good service. I like your store (Original) J'AI eu un très Bon service . J'aime bien votre magasin
(Translated) Like all the others (Original) Comme tout les autres
Love CT frequent good sales decent quality! But not as happy with vehicle service????
(Translated) You will find everything you need for the garage, the sport and the house (Original) On y trouve tout ce qu'on a besoin pour le garage, le sport et la maison
(Translated) Super good service and good choice (Original) Super bon service et bon choix
Not a representative in the store approached me for anything..which I enjoy...don't ask me if I need help im not handi
Great was perfect thank you so much
Very bad service getting parts or service sometimes they are there and they are not
Product was located by staff , Thanks
Service good. I bought a Kerig and I am happy with it
PubYes hubby got nbiniñunnhin
Found winter tires on special 76 dollars off each and promptly had them installed by Shawn ! Then snowed on February 27 great job !
Nothing of note here.
Good people
Came here for car maintenance, the team was very knowledgeable and there was no pressure to do unnecessary service.
(Translated) we always find very good prices a big thank you to isabelle service A1 Don't let go of the gang (Original) on trouve toujours de très bon prix un gros merci a isabelle service A1 Lâché pas la gang
(Translated) Messy store, everything is placed anywhere and anyhow. Very crowded. Difficult to find what you are looking for, despite it being in inventory on the site. I ended up going to Dix-30. Really poorly done online order pickup service, the app to signal our arrival is not used by employees so you can wait a very long time (in a parking lot cluttered with junk food). The place to collect our purchases is poorly indicated, nothing shows where to go or that we must ring a door hidden behind a van. We can see a large sign, but it is not clear that it indicates the pickup location. And when it is mentioned, the employees contradict us and are condescending. What a bad experience! (Original) Magasin bordélique, tout est placé n'importe où et n'importe comment. Très encombré. Difficile de trouver ce qu'on cherche, malgré que ce soit en inventaire sur le site. J'ai fini par aller au Dix-30. Service de retrait des commandes en ligne vraiment mal fait, l'application pour signaler notre arrivée n'est pas utilisée par les employés alors on peut attendre très longtemps (dans un stationnement encombré de cochonneries). L'endroit où récupérer nos achats est mal indiqué, rien ne montre où aller ni qu'on doit sonner à une porte cachée derrière une van. On voit bien une grande pancarte, mais ce n'est pas clair qu'elle indique l'endroit de ramassage. Et quand on le mentionne, les employés nous contredisent et se montrent condescendants. Quelle mauvaise expérience!
Big beautiful store well laid out very helpful floor staff when I asked where something was they took me right to it being my first time there that was especially nice and the cashier even had the good graces and laughed at my silly banter...oh the only thing is could have a little more lights...all in all very pleasant experience.
Found what I was looking for quickly. Items are almost always in stock. COVID protocols are very good, yet allow for access to the whole store. Good job.
Awesome service and very friendly
Really honestly can't find anything here. The staff if you manage to actually gind one that dosent run away from you never knows what you are talking about and everything is priced higher than any other big box. Really do not ever enjoy a trip to canadian tire.
Love this place, it's huge compared to the old location. There setup is very nice.
I find the staff are very helpful and why not love this store, they have guns.
(Translated) Like all Canadians shoot (Original) Comme tout les canadien tire
Often can find a good deal.
Great service
Nice selection of materials and various items.
Great variety
The service center offers fast service, but don't go there expecting a good and polite service from them. They wont hesitate to rip you off without regrets. I came with an initial idea for which tire to buy, but they told me that they have a better option. Their option ended up being a cheaper model (That I paid more for) which was not eligible to a 100$ mail-in rebate (Which my first choice had). When I confronted them about it, they simply said it's my problem for accepting their advice. Their bad advice cost me more than 150$ EDIT: I changed it to one start given that I received an automated call to provide feedback to a manager (Referred by name Pascal Duber). I left a voicemail and never heard back from them. Just wasting more of my time.
Very good staff,but very few of them,you have to run all over the place to find someone.
Came in to get 2 tires put on. Told about a half hour....here I sit and car not even in garage yet. 1 customer service rep at counter handling 4 customers in line....from garage window, I see 3 hoists not in use... Might want to staff garage area a bit better.
Great store but lacks employees for help
Top
Great store
Always tops and great staff at this location
Had a good selection of faucets. I did get asked if I needed help.
Simply another chain store selling all the same Chinese/Mexican crap that everybody else does. Purchased 3 sets of LED Christmas lights two years ago, each string of lights failed and were replaced TWICE... You can score some good deals once in awhile, however. A once iconic Canadian company that is now owned by foreign interests/investment. What a paradox!
Stock matches well with city stores.
(Translated) Missing a lot of things that are not the same as other canadian shoots! (Original) Manque beaucoup de chose qui n'est pas pareil que au autre canadian tire !
Always liked it
Lorraine was very helpful. Found everything I was looking for.
Good staff support. But very understaffed.
Not to bad service. It's ok
Like
Service was extremely slow, stood at checkout for a good ten minutes more than once. Very disappointing in Brooks Alberta
Same as most other stores, just a small store.
One of the better CT's I've been to!
Not the place to go if you're looking for a Netflix card. Other then that, very helpful, knowledgeable staff. A bunch of great people working there. 5 stars if not for the Netflix thing.????
Helpful & well organized space.
(Translated) Miscellaneous items and lots of specials (Original) Articles divers et beaucoup de spéciaux
Very helpful staff. Had a blow out on the 401. Stopped in first thing in the morning. New tire had to be shipped in. Arrived early afternoon and on our way home by 3pm.
Good job on my car alignment!
the service was fantastic
(Translated) Beautiful building and good service???? (Original) Magnifique bâtisse et bon service????
Great sales
(Translated) As usual, still mixed, a propane tank announced at $ 31.99 in the flyer but the price to display is $ 44.99 half an hour later and the manager leaves me at the circular price, a beautiful band I'm wondering why it's still open! (Original) Comme d'habitude, toujours aussi mêlé, une bonbonne de propane annoncé à 31,99$ dans la circulaire mais le prix afficher est 44,99$ une demi-heure plus tard et le gérant me la laisse au prix circulaire, une belle bande de ploucs, je me demande pourquoi c'est encore ouvert!
Very hard to get people to help you at this store
Been going there for years so far no problem with getting service
Staff was friendly and willing to help
Now here is a Canadian tire that has everything that you need under one roof and more! We enjoyed our visit here, lots of snow, a real winter wonderland.
I have nothing against the store portion of this Canadian Tire. My beef is with their auto service section. Do NOT go there. The service is atrocious, the few times we've been here they always screw something up and make us wait an extra 2-3 hours. Today we brought the car to change tires, we had an appointment, the guy at the front said it'll be an hour or an hour and a half. It has now been 4 hours and I'm still going to be waiting another 1 or 2 because of their own mistakes and noone out front was aware or knew what was going on, just running around like headless chickens.
Usually friendly staff. Wish they had a better paint selection.
Had leak in tire fixed lasted a month leaked again got a new tire
Found everything I needed and more. The service was excellent as I purchased wiper blades and they installed them at no charge. Excellent service
I always visit this Canadian tire for many automotive parts, I find the guys who work the parts sections always help you find the right automotive tools and the right equipment to facilitate any home automotive project. Thanks again automotive parts guys for all going the extra mile to help me find the right tool for my project :).
Claustrophobic
Found what I was looking for and it was a discount so I saved 80$
(Translated) The service was good. 2 stars were sent in error. Sorry. (Original) Le service était bien. 2 étoiles à été envoyés par erreur. Désolé.
Worst Canadian Tire!!! Basically accused me of stealing because my babies diaper bag is a backpack. When we questioned the "policy" we were told that we didn't have to shop here if we don't like the policies. Rude employees and managers.
On Wednesday 19 February 2020, my wife and I attended the Elliot Lake CTC for the purpose of purchasing snowshoes. We were assisted by a store associate by the name of Terry. This gentleman has the patience of Jobe. He went above and beyond any service we have ever received at any big city CTC. He retrieved at least three different sets (brands) of snowshoes for each of us, and ensured that they fit and that we were comfortable with our purchase. This gentleman is a real credit to his store and should be recognized as such.
Ashton one of their employees polite easy to talk to and knows where to go to ensure we get what we came for!! The store is easy to walk around no cluttered aisles
Always good
terrible..disorganized..not enough staff..terrible service
(Translated) Very messy ... especially the hockey location (Original) Très en désordre...surtout l emplacement hockey
(Translated) In an emergency, they managed to pick us up from the auto center and offered us more than extra service! Thanks again! (Original) En urgence, ils ont réussi à nous prendre au centre auto et nous ont offert un service plus qu’extra! Merci encore!
Brutal service. Abandon all hope, ye who enter here.
(Translated) The after-sales service is really not up to par. A wait of more than 30min to serve 3 customers ... (Original) Le service SAV n'est vraiment pas à la hauteur. Une attente de plus de 30min pour servir 3 clients...
Great place. It's big and has lots of inventory. Staff has always been nice and helpful
Nice store.. cheerful employees...
Good for some things but not for guns. They are the only gun shop in fort mac, so they think they can price gouge. Cabelas ships for free over $140 and firing line has cheaper ammo. Not taking me for a ride anymore.
There was 1 Male Staff Member whom was Wonderful and helpful. The rest were very angry and I was very unimpressed. I have worked retail and this is not how You treat Customers. Especially a Customer whom is spending $500+ in Your Store!!!
Nice
Worst place to go... Canadian Tire? What about this corporation is about Canadians. Never able to get help, and ignorant people.
Nice large store, well organized with friendly staff
Terrific help from staff
Couldn't find help for a while. But staff was nice.
(Translated) THE toy store! (Original) LE magasin de jouet!
Almost everything you need fairly decent price great sales
(Translated) I did not find what I was looking for. (Original) Je n'ai pas trouvé ce que je cherchais.
Good use better staff
I had a great experience with DEVON at customer service
Service was good very helpful staff with the purchase of our kayaks
(Translated) Correct but poorly organized inventory (Original) Correct mais inventaire mal organisées
Always a pleasure
Great sales
Don't wear a red polo shirt when you go here, other customers will keep asking you to help them find stuff, because actual staff are impossible to find. The prices are low, but you often get what you pay for. The store really needs an in-depth inventory done. The website will show an item in stock (as of today's date) but when you go to get it, the item is not available. For example, went looking for a 18g brad nail variety pack (item 058-8485-2) which shows on the website as having one available. It was not... the space it was supposed to be in had an old (discontinued) pack of 2" brad nails instead.
Lots of good sales.
These guys saved my butt. This location did not have what I needed to make an inverter they had in stock work for my application so Matt and Bob were able to modify existing jumper cables to work with the inverter for my application. These guys saved my he day. Props to northern ingenuity. I would not have been able to make this work otherwise. And Canadian Tire, if you read this, your staff are what makes your mark in the community, not fancy marketing. These guys deserve recognition.
Always find what I am looking for
Awesome service
Didn't shop there
Needs to be bigger and updated on stock
There was an ignorant couple there who weren't wearing face coverings. I mentioned it to security and was informed that they claimed that they were exempt. My question is, why let them in and allow them to put the other patrons at risk? It's fine to claim that you're exempt but there are consequences for your decisions.
Terrible. Went several times over the summer to buy high end items that showed in stock but "can't be found." Some staff is fabulous, others are quite inefficient. One of the worst Canadian Tire stores I've shopped at.
Got my Canadian fishing license here.
I've been to this store a few times in the past month,and found the staff to be very helpful. Thank you. Keep up the good work ????
Great
Canadian Tire is always Great!! Awesome Staff!!!
No service what so ever. Asked for help, but they don’t seem to care much About their customers
Bought AA batteries.
Great selections and great staff customer service. Watch the flyers for great deals.
Love Dog friendly stores, so does my dog
(Translated) Well we find that we need, on the other hand we do not hang around as much in the aisles as before! Sometimes a bit of a mess in the aisles! (Original) Bien on trouve se qu' on a besoin,par contre on ne traine plus autant dans les allées qu' avant ! Parfois un peu le bazard dans les allées !
Good service and super price.
(Translated) Too long to wait to checkout (Original) Trop long attendre pour passer à la caisse
Great place with friendly staff. Always has great deals and is always changing and growing. I'd definitely say 10 out of 5 stars.
(Translated) Many goods (Original) Beaucoup de marchandise
(Translated) Nice department store, but a bit slow service. (Original) Beau grand magasin, mais service un peu lent.
Great service
Some good deals with big selection
Great discount section. Always friendly staff and willing to help. I love Brockville!
It is terrible 20 people in and one till open 5 people put what they were getting and walk out . People out of work and won't hire anyone ever sick
(Translated) Yesterday the checkout service was good because there were two in operation. Too often this is the problem, only one case and insufficient staff. (Original) Hier le service à la caisse était bien car il y en avait deux en fonction. Trop souvent c'est le problème, une caisse seulement et le personnel insuffisant.
Out standing
Well stocked. Friendly, knowledgeable staff.
Didn't have what I wanted. Had also lots of products with the wrong prices showing. Fishing section had nothing in it. I won't be going back to any CT anytime soon.
Staff didn't know where stuff was
Do not buy tires here if you expect any type of customer service. I had a flat and was told to go to Kal Tire unless I could leave my car overnight. So much for free flat repairs... I went to OK Tire instead. They were also really busy (no parking) but said they always have time to fix a flat.
Tried to exchange a jug of oil in store. They couldnt find the purchase history and i had no receipt. After 20 mins of wasted time i started to raise my voice in frustration only to have the customer service person scream and yell at me and tell me i was embarassing my mother who was in fact frustrated also. They finally manually exchanged the item as they should have done within the first 2 minutes. I left the store with one unkind word and was again yelled at. Their manager on the phone a day later said "I would have told you to get the F out of the store."..... and all because their employees took 30 mins to do a simple exchange with no refund needed! This is customer sercice at its worst. Also they let garbage and debris build up around their store grounds like they are a garbage dump! Need a whole new staff at this deplorable store
Glad to have this CT in our city. Like most CT's overstocked with too much stuff resulting in clutter, but usually has good deals and good to pick up odds and ends for the car or around the house.
Love this store! It's the Home Depot of Canada!
Cool
Was an awesome experience very good very good help
Good service all around
Great products great prices
Small store, not great selection. Garden center was nicely stocked.
This store is very unprofessional and say they can't take phone orders cause of regulations they just don't want to be bothered to get the business .. and be helpful ... I will travel to another store that treat people qith respect ...your store lost should be boycotted
(Translated) Very poor service at auto parts. The employee was playing on his cell phone and not taking care of us. We had to look for the products we needed ourselves. I will never go there again. (Original) Très mauvais service au pièces d'auto. L'employé jouait avec son cellulaire et ne s'occupait pas de nous. On a dû chercher nous même les produits dont on avait besoin. Je ne retournerai jamais là.
Dave is great
Went to plateau canadian tire for knee board they didn't have it, they told me to go to the one near the casino as they had 2 in stock. Went to the one near the casino, they had no knee boards & told me I should go to the plateau location as they have it in stock... Don't appreciate the run around for no reason. I went to sport echange they had what I wanted.
Much better selection than in the Summerside store. Centrally located.
(Translated) I had my brakes on 4 wheels ... I called for a quote, the clerk gave me a fee. Once there it was $ 100 more expensive because the guy who made the bid would have been wrong parts ... I waited 3 hours, and finally the parts guarantees are not the ones I had at phones. In short, I never return the ... bye bye :) (Original) J'ai faite faire mes freins aux 4 roues... j'ai appelé pour une soumission, le commis m'a donné un montant. Une fois sur place c'était 100$ plus cher car le gars qui a fait la soumission se serait trompé de pièces... J'ai attendu 3 heures, et finalement les garanties de pièces ne sont pas celles que j'ai eu au téléphones. Bref, je ne retourne plus JAMAIS la... bye bye :)
Good location lots of parking.
Disheartening
I found the young man I dealt with was very helpful friendly.
Went in for a mandatory RIV inspection and Canadian Tire was the only place that does them. They said that all we needed to replace was a $10 module for the lights and that it would take a maximum of an hour and a half. 4 hours later it cost us over $200. The mechanic was literally Googling how to change the module! Luckily we dont have to ever go back.
Easily found what i was looking for
(Translated) The manager of the automotive service is really not pleasant. Not nice at all and asked me to come back during the week to get a price on a rear view camera ... WHAT ..... (Original) Le Gérant du service automobile est vraiment pas agréable. Pas gentil du tout et me demande de revenir durant la semaine pour avoir un prix sur une camera de recul...QUOI.....
(Translated) Nice game of products for a small store lacks a little staff but very welcoming and gives good service (Original) Belle game de produits pour un petit magasin manque un peu de personnel mais très accueillant et donne du bon service
I've never been spoken down to in such a rude tone by employee in my life. I was in the As Seen on TV section and saw a strange looking item on the shelf and picked it up. The employee said something like 'Why are you touching my device?' I said 'I'm sorry I didn't know what it was...' It did not look like a tablet to me and was on the shelf. But my apology wasn't good enough for him, he continued to go on about touching other peoples things and shaming me. I had to walk away because it was abusive. This employee needs to learn some manners. I would never talk to another person like that, let alone a customer.
Great sales on literally all the time. Somethings not on sale? Wait 3 months tops! The crew are always ready to lend a hand as well.
Great staff!!! ????
Smaller store and the isles are close together and cramped . Good stock when there are sales and the staff is friendly and knowledgeable . There is good parking. Close to mall and coffeehouses.
Long wait for a scheduled appointment. Pack your patience!
Good sevive
Had good prices
Great sales
Good store. Can get busy and have long waits at cash some times. When you can get an associate they are mostly helpful. They do seem a little understaffed at times.
(Translated) Belle wins from incompetent its been 2h00 that my car is in the areas for a change of tires I have never seen its ... service a big big 0 (Original) Belle gagne d'incompetant sa fait 2h00 que mon auto est dans les aires poir un changement de pneus j'ai jamais vue sa... service un gros gros 0
Always good service
They were very helpful and courteous when I had a flat tire.
Good selection
Outdoor store
Great help for finding what I needed.
Not a fan. I never get help from staff..ever....never a greeting or friendly face. They always make you feel like your in their way! Cashiers have been pleasant tho.
Employee's were helpful locating seasonal items such as Christmas decorations. Though there was an issue locating inventory in the warehouse.
Should be open Sundays
(Translated) I have a lot of reservations about the service of this store by comparing it with others through my various visits. 1- Too many out of stock. 2- Mislabelled merchandise. 3- Too long waiting time for customer service. 4- Through my experience it was really really difficult to apply the law of the OPC by this store with regard to the pricing policy. Hope the quality of service will improve. (Original) J'ai beaucoup de réserves sur le service de ce magasin en le comparant avec d'autres a travers mes différentes visites. 1- Trop de ruptures de stock. 2- Marchandise mal étiqueté. 3- Temps d'attente trop long au service a la clientèle. 4- A travers mon expérience il était vraiment vraiment difficile d'appliquer la loi de l'OPC par ce magasin en ce qui concerne la politique des prix. J'espère que la qualité de service d'améliorera.
(Translated) After several tries, I have to resign myself, 0 out of 5 for the service. Sorry for the local business, however, they are very good at apologizing, very courteous. When you are 0 in 2 to install tires already mounted on wheels .... (Original) Après plusieurs essais, je dois me résigner, 0 sur 5 pour le service. Désolé pour le commerce du coin, il sont cependant très bon pour s'excuser, très courtois. Quand tu es 0 en 2 pour installer des pneus dejà montés sur des roues....
Great customer service always. Small store but online ordering makes product more accessible.
With Canadian tire in this community..it put a shine to everyone property...we seem to know where to get the things we need to improve our indoor..outdoor area..with efficient and helpful staff..there is hardly any reason to complaint..we are lucky to have Canadian tire in our community.. .
A staple in my Sunday shopping routine. Always a pleasure to go in and browse
Great and awesome place for all needs whether home or auto.
new improved review. After further investigation I found that this store was right. my apologies to the store.
Lately every time I go to Canadian Tire for service there is always a problem with my car afterwards. One such problem I had to return probably 10 times before it was finally rectified. Now I was there today for a different problem and when I drove away my car was making a knocking noise. I'm pretty fed up with them. Hopefully they rectify this next time I'm in.
fantastic store staff extremely helpful and friendly and pleasant
We placed an online curb side pick up today for something that we needed urgently. We weren’t aware the wait time was multiple days. We called and spoke to Alexis who gave amazing customer service. She solved the problem and was extremely kind! Thank you so much Alexis, you saved the day!
(Translated) Initially, the clerk refused to change a car battery which was causing me a lot of problems despite the fact that it was still under warranty. A few days later the manager called me back apologizing for the situation and they changed the battery at no charge. This situation should not have happened. (Original) Initialement, le commis refusait de changer une batterie d'auto qui me causait beaucoup de problèmes malgré que celle-ci était toujours sous garantie. Quelques jours plus tard, le gérant m'a rappeler s'excusant de la situation et ils ont changé la batterie sans frais. Cette situation n'aurait tout de même pas dû se produire.
(Translated) Really slow and difficult to navigate website (Original) Site Web vraiment lent et difficile à naviguer
Always a great place to find what ever you need
Good place to buy
Great service
(Translated) Extremely bad service, rude employees. (Original) Service extrêmement mauvais, employés impolis.
(Translated) Very good place to find what you are looking for. (Original) Très bonne endroit pour trouver ce que l'on recherche.
(Translated) Excellent service from the managers Shannon (Original) Excellent service du gérants shannon
At this Canadian Tire store, the employees seem nice, except for this older woman at the "Customer Service" desk. If you return something and she's the one serving you, oh boy get ready for the 3rd degree. I bought a lot of things there one day, all on the same bill, and had to return 1 item. I just bought it the week before, I had my receipt, I didn't even use the item, it was still brand new, including the box, in completely re-sellable condition, it was just the wrong model. She was rude and asked me again and again what's wrong with it, why are you returning it? I already told her. She asked again and again. Like as if she owns the place. If you're going to be a paid worker of a store that has a specific return policy and the customer is absolutely 100% adhering to the policy, then just do your job. I planned on buying the right model that I needed and other things after the return but she was so rude that I ended up just leaving after the return was completed. So due to this terribly trained employee, they lost the business of this customer, and I wonder how many more. As I was leaving, a woman came up to me and told me that the same employee was very rude to her husband one day when he was shopping there. We both wondered why they keep such a miserable, unprofessional employee employed there.
Always helpful and usually have what I'm looking for!
It's new and shiny????
I find the new management to be excellent with customer service, the employees are friendly and helpful. If they dont have what I need, the can often order it in.
(Translated) Too many obstacles in the rows (Original) Trop d'obstacles dans les rangés
Had exactly the plant pots that I needed and it was a speedy checkout.
Great father's day prices.
Has literally everything
Customer Service Representative Sébastien at the of the Automobile Department is really a great guy. I do not speak French, he translated everything for me patiently. I got a flat tire during my road trip from Ontario, and there is no exact size match available in Gaspe. He consulted with the senior service representative, called the tire company requesting for delivery (it is thanksgiving long weekend so need at least 5 days), and even spoke to my mechanics on the phone. We ended up finding me some winter tire that fit my vehicle, which saved me 5 days. He even carried the tire for me to the front counter - I really appreciate that. Thank you very much, Sébastien. An old gentleman offered me a ride to the mechanics seeing me carrying those tires. Everyone in Gaspe is so friendly.
Do not stand behind ptoducts
We had a very negative experience, whereby repairs to the tune of $1,600 were allegedly made. When my child almost had a serious accident due to the brakes seizing, further investigation revealed that the parts which were supposedly replaced appeared to be used, rusted and weak. Very dangerous and of great concern.
Just wanted to get a price on something and had no problems finding it
Really like their sporting goods section now
Open when I needed them, but didn't have the bbq part I needed. But neither did the other two stores.
(Translated) We received great service. But the 3 out of 5 is because the store is too compact. Very limited space. (Original) On n'a reçu un super service. Mais le 3 sur 5 est du au fait que le magasin est trop compacte. Espace très restreint.
Great customer service.
There was an employee there today who went about and beyond to help me! Thank you Christine Mccorkindale
(Translated) Full of products under the same roof. A little more expensive than the competition. The aisles are sometimes narrow, it is often difficult to move with their baskets (Original) Plein de produits sous le même toit. Un peu plus cher que la concurrence. Les allées sont parfois étroites, il est souvent difficile de circuler avec leur paniers
Love canadian tire, they always have great deals! Looking forward to christmas shopping this year!!
Big Canadian Tire
(Translated) Good inventory of products for sale (Original) Bonne inventaire des produits en vente
This is quite possibly one of your best CT Stores I have ever shopped in. Friendly staff and a very friendly layout for customers. The clearance and as is section is something I've never seen before in a CT. Great deals to be had! I also ran into the GM of the store Jerry. He was very helpful and intuitive. Great guy! Great store! Great experience!
About half an hour ago I walked over to Canadian Tire from the Tim Hortons parking lot as the battery on my wife's motor bike needed a charge. It was 4:50 and even though the auto centre closed at 5:00 the person behind the counter grabbed a charger and walked over to Tims. Well done! Thank-you very much for your help.
5 stars easily for the service department! I'm an out of towner here with my wife and two kids for a soccer tournament . My 2011 GMC developed a break issue where i just managed to get it to this store. My truck would have been unusable with a seized caliper until Monday if the staff members didn't manage to squeeze me in with an already busy day and only one licensed mechanic on site. Thanks to both service advisors (Hossein & Cheryl) on duty, the parts department for tracking down the last needed part and a gold star for the mechanic Brian. I appreciate you taking the time to explain things to me.
I was surprised to find that their stock of basic electrical supplies was wanting.
Very poor service no one on staff willing to help find a product i left the store angry and empty handed....may never go back again and order online instead
Good
High department store in Murphy's Square in Corner Brook NL. It has all the same as other CTC store in canada
Very slow in automotive got back breaks done sold me wrong breaks waited 4/12 HOURS FOR NEW PARTS TO COME INDIDNT EVEN GIVE DISCOUNT
It's ok
Good selection of most things. Only complaint is they don't carry shear pins for their own snowblower.
For a small city Canadian Tire it provides the variety normally seen in a larger city and the amount of product in the clearance sections get me every time. I bought an oscillating tool for $40.00 that works great! Nuff said
Not the best service stuff is expensive but they have good sales at times
Wide range of supplies, house,sports,and more.
Well stocked and very clean.
Love Canadian Tire for many reasons but mainly for being Canadian and having excellent deals with items going on sale from 50-75% off...craziness. The Glace Bay store is quite small and seems overly packed for the size so it can be a pain to find many items but it is still laid out well and aisles are marked properly. If all else fails, the workers there are a great help and can find what you are looking for.
Order was ready very quickly ,no signs as to where the curbside pickup was. Called and they came out right away. Will shop like that again.
(Translated) We had outstanding, very professional service from the garage manager. Thank you! (Original) Nous avons eu un service hors pair, très professionnel de la part du directeur du garage. Merci!
Well this is one of my favourite stores and they've never done me wrong and now that we're not once sometimes some people are a little hyper more than others and I'm hyper enough as it is but the manager didn't get a break this night and he should have cuz it wasn't his fault but who am I to say have a good day
Great service
Good store. Huge. Clean. Well stocked. Very helpful staff.
I have had very good experiences here all around. The automotive employees are very helpful with finding the right things for the job.
No line ups today
Great place
Found everything I needed
Great place to find almost everything you need, mostly for your home and vehicle.
Great crew working here. The supervisor or team lead for the outdoor/firearms section is very polite. The customer service line moves rather quickly too! I was impressed at least 3 or 4 times now. I'm glad they're in town, and I'm happy I can support their business!!
On Monday, My wife and I had a flat tire on the 416 and couldn’t continue our journey on the space saver spare tire, we tried 4 different places on route, with no luck because of the tire size we needed. A quick call to your svc department and Dave answered and said he had the correct size, and to come in right away and they could do it while we wait!! Originally I was only going to replace the one tire and decided to have all 4 replaced. I work in the automotive industry for over 42 years and know the stresses that come with the business, on Monday Dave (& Mathew, The Technician) were able to provide an exceptional experience and allowed us to continue our vacation travel plans in less than a couple of hours. Thanks again to these two great employees who understand what customer service is all about! Bernie & Ursula
Tried to find a starter for engine had serial# but they could not cross reference it! Useless bunch!
(Translated) Good deals (Original) Des bons affaires
New store on par with larger urban CTC stores. Large store format somewhat impersonal compared to the older smaller store. No doubt with time, things will settle in.
It was assume
(Translated) Many choices of good prices my customer service is not very good you have to run and after the people who work for information. (Original) Beaucoup de choix de bon prix mes le service au client n'est pas très bon il faut courir et après les personne qui travail pour avoir des info.
Provided with the incorrect cabin filter for my car. I measured it before I left the store and told him it was a bit too large. I was told it was the correct one. 30 minute round trip for nothing.
(Translated) Good shop but the challenge is to find a clerk (Original) Bon magasin mais le défi est de trouver un commis
Bought a set of dishes and one bowl was broken...not sure what to do....called twice and no one answered the phone
(Translated) If (Original) Om
It's getting better.
(Translated) Very well (Original) Très bien
I'm not a fan ,every time I want something from the flyer ..never have it!!! And yes you can have it shipped from Yarmouth, but when will you ever receive it!!!,tuedr of waiting????????
Quick in and out till line 30 second Wait
A great store with a very friendly and professional staff who are quick to help you find what you are looking for, or to offer suggestions for an alternative item.
(Translated) Non courteous service (Original) Service non courtoi
Same old.....when I did find Staff and asked for a product....walkie talkies...was sent to the wrong place...twice!
Poor service.. never have what I'm looking for! From now on shopping at Home Hardware! Far better service there!
Go all the time. Great place to fulfill an urge to shop when not sure what your looking for.
Always a good place to find what you need
This is the best Canadian tire on the island, great employee's
(Translated) Very nice store but flagrant lack of staff, especially during the holidays. Inefficient manager and overwhelmed by events (Original) Très beau magasin mais manque flagrant de staff, particulièrement durant le temps des fêtes. Gérant inefficace et dépassé par les événements
If you can't find it in aisle or it's behind a locked door good luck getting someone to help you. Waited 30 min s after they paged someone twice... Poor service.
Great deals n clearance items n great staff
surprisingly helpful staff helped me find what i needed
Great deals
(Translated) Lots of beautiful items at a discount as well as friendly staff (Original) Pleins de beaux items a rabais ainsi que du personnel sympathique
(Translated) Chip from in parking lot .. (Original) Chip van in parking lot..
Closing at 6 on the weekends is ridiculous, what a joke
So so service. Crowded aisles. Not enough staff when I visited the store.
No one available for service
Products are good just do not stock enough sale items They run out of sale items on the first day of sale
Excellent customer service
-They will try to scam you into paying for imaginary repairs. If you choose to visit Canadian Tire for their great sales on tires, it is perfectly fine to also get those tires installed at the same time. That being said, be ready to constantly dodge needless extra fees. They will attempt to assess if you are gullible enough to swindle, and this treatment will be much more severe if you are young or a women. First, call to inquire about the price of installation if the tires are purchased at Canadian tire. I ask at the counter upon picking them up, and I was quoted 20$ more than the number told to me on the phone. When I mentioned this discrepancy they acted like they had not understood me earlier, and that if the tires were indeed from Canadian Tire and that they would be the price I had been quoted on the phone. Secondly, all of their extra fee questions will be posed in a very particular way, for example: "So we'll fill your tires with Nitrogen then?", or "And your car will need an alignment, so the total will come to...". All of these extra fees can be easily avoided, if you already know not to trust this company. Thirdly, once your car if ready they will try and trick you into thinking your car is dangerous and undrivable without their intervention, and a hefty pricetag. They will rattle off a list of "issues" with your car that they think you won't understand, things that would be hard to tell had been fixed. Often it becomes obvious that they have not even inspected the car, as they did not mention my broken windshield or broken parking break is their "assessment". I had been told previously at Canadian Tire that I would have to pay 900$ just to make the car drivable after being it in your a flat tire. When I refused they said I could not tow my car away because one of its wheels was already off and so the car was stuck there...upon searching their driveway I found my car in the same parking space to which I'd left it with all 4 tires still on... Inform them that you have a mechanic and you will only be requiring the services you asked for. If you use these tips you may be able to avoid being swindled. These policies are not the fault of the employees. Canadian Tire is just truly a despicable company.
Messy, you can tell everyone there makes minimum wage and hates there lives.
Rude to my wife when she was at service didn’t do what they were asked/told to do to my vehicle and even manager was rude to me on phone when I called to get issue corrected I have spent thousands of dollars on tools etc from Canadian tire but no more I’m not shopping at a store where even the manager is rude.
Store policy regarding status cards requires updating. CT is required by law to accept status cards, the information is required by CT as part of exemption, staff not collecting info on behalf of company as required. Employee stated I was responsible to complete info. I not employee of CT, I do not need the info CT needs it, CT employee responsible to collect on behalf of CT. Brockville, Ontario location.
Convenient place to do one stop shopping for both household needs and automobile products and services. Good prices as well.
Good and friendly service
(Translated) The boss is cave (Original) Le boss est cave
They never have stock
I really like this store... they have everything from seasonal to household and automotive needs. I recently bought a chair for a desk and wish I would have got it somewhere else like an office supplies store. We have bought work out gear here aswell... I would have given 5 stars but when we were there one time there was 4 sales associates standing talking to each other and I had asked where and item was and they pointed in the direction "and said back that way" I was really disappointed because I'm sure that one of them could have easily showed me where it was. I take customer service really serious. And quality of that service matters to me. I'm sure ot matters to the manager aswell. I think it would be fair to say that it just wont be my first pick anymore... I dont mean to be a negative Nelly. It's just my review.
(Translated) For the service, we can forget that. announced storm and no garage clerk. Obviously the manager is in break ... (Original) Pour le service, on peut oublié ça. tempête annoncé et aucun commis au garage. Évidemment le gérant est en break...
Wish they would invest in either electric wheelchairs that have a basket on it or if they only use the manual wheelchairs then have ones where shopping baskets could be attached. When I was there last I had a difficult time pushing my mom in a wheelchair and pulling a shopping cart behind myself, that lasted until an employee took my shopping cart to the tills for us (sorry can not remember her name).
Great staff!
High prices, poor quality and misleading sale prices...they're Canadian though...lol
Found what I was looking for. All good
Found everything I was looking for. Thanks for the excellent help/service. Gan. Store.
It is a standard Canadian Tire. Well organized and clean. More often than not the staff are helpful. Managed well with few stock outs
Today automotive was plenty helpful They have lots of oil, filters, tires I like to use the 5w 30 mobile 1 extended. Its expensive but it says its good for over 20000km .
(Translated) The service is very good and everything is done in a professional manner. (Original) Le service est très bon et le tout est d'une manière professionnelle.
Good services
(Translated) It is a beautiful department store. I found the items I want. The service is good and pleasant.???????? (Original) C'est un beau grand magasin. J'ai trouvé lès items que je veux. Le service est bon et agréable.????????
Its niceplace everything you want its easy to find
Horrible customer service except for one lady..Kathy...the rest were either rude or incompetent or both. I'm glad it's not my regular Can Tire store as I would be bald from pulling my hair out from frustration.
To good things for cars or homes
Great Store with lots of selections on items. Staff were very helpful. Great Sales on kids toys.
Five star service with my recent tire purchase and installation. Lynn and her team were great and their excellent service will bring back again!!
(Translated) Unfriendly sales department advisor, no help possible, we have to fend for ourselves. No possibility of going to the toilet with small children. Disappointed ... (Original) Conseillère en rayon vente peu aimable, aucune aide possible, on doit se débrouiller seul. Pas de possibilité de se rendre aux toilettes avec des enfants en bas-âge.. Déçue...
Recently purchased a snowblower from this store. A young man who works there arranged for assembly and delivery at a very price. Truly nice to see such good service it’s very rare these days.
Great employee's
(Translated) Very courteous personal (Original) Personnelle tres courtois
Lined up with 4 others while two employees dealt with somebody with a battery issue, all I wanted was a key cut, but I gave up after 10 minutes.
Really hard to find helpful staff.
Great selection
I bought a set of tires online, went and got them, they were paid in full online. The store reversed the payment, I didn't realize that this happened,and the store did not make me aware. Then they took the money from my account without my knowledge or permission, and caused my account to be overdrawn. I would have returned the money that was rightfully theirs but I wasn't contacted, or made aware of what had happened. This mistake is on them, but it's me who will have to deal with all the fallout from my account being overdrawn. I am very frustrated and will be lodging a formal complaint against the company, I am hopeful that this mess will be dealt with accordingly.
My favourite store. They have a great selection of products. They are a store that is an asset to their community.
Great store ... the new cash line up could disappear does not make sense and crowded and awkward if your buying big items
Not good THEY Almost NEVER HAVE any stock. They are always out of a good percentage of the flyer.
Friendly and helpful
Didn't have the details on an e-bike I was interested in
Typical large Canadian tire store has most everything
Going through renos and no one knows where anything is.
Not enough checkout staff, had to wait for ages. Service Manager is of doubtful morals too.
Nice staff a bit crowded
My go to store for just about anything automotive or home related
Staff very helpful ????
Always great..
The general manager quite rudely kicked me off the property for parking my small business vehicle on his mostly empty parking lot for a couple of hours while killing some time. I'm not sure how taking up one stall for a few hours was somehow costing them money, but kicking me out has certainly cost them a lifetime customer. I'll be sure to let all my clients know just how accommodating you are. Great work buddy!
Not a good 1 a pushy salesman on floor chinese was kinda pushy on getting a card n kind of laughed when i told him i walked there
(Translated) I never give my opinion but .. when there is a special item marked on the label and there is an error in price and the clerk tells you that you took the wrong item to avoid the laws. Remove the labeling all more ... consumer protection complaint. I am certainly not alone. (Original) Je donne jamais mon avis mais.. quand il ya un article en spécial marqué sur l'étiquette et il y a erreur de prix et que le commis te dis que tu a pris le mauvais article pour éviter la lois .enlève l'étiquetage tout suite ... plainte a la protection du consommateur . Je suis certainement pas le seul.
Never have what's on sale and never get a phone call when items come in with a rain check very poor customer service
(Translated) Very well. (Original) Très bien.
One of my favorite places to shop for a long time. I usually find what I'm looking for & usually shop in the housewares, garden, hardware or kitchen sections. They often have good sales on in their flyer, especially at Black Friday, X-mas, Fathers Day, & Canada Day periods. U can shop C Tire online too & choose to pick up at the store for free. New owners have taken over in the last few yrs & have totally reorganized all the departments to make it even better than it was for the most part. Time will tell how that goes. I enjoy looking at the hot sales items in the bins in the aisles, as near the cashes. I have a craving for the different flavoured Vortman wafer cookies they keep up there, but also I was told they no longer carry the Frank's chip peanuts---those were addictive! The staff is always great too. One thing though I have never liked about C Tire stores on general is the smell of rubber tires & chlorine that hits u when u walk into the entrance.
Big store
Very fast and helpful
Just finished renovation and looks great, unfortunately nothing is where it is listed to be from their online inventory.! Staff member was very helpful in helping find what I was looking for. Very disappointing that they removed the firearms as that was usually what drew me into the store resulting in more shopping ????♂️
World's slowest returns which makes you NOT want to purchase anything in the first place.
Crub-side pickup worked great.
Was looking for oil filters for my older truck. Staff was able to help me out. Large selection of neat up to date house hold lighting.
Always a pleasant place
it's ok there not much organization eg. cooling equipment ac's,fans,dehumidefier's all in sep. places and no prices on ac units ?? strange...
I always have a good experience when I deal with sylvia at Canadian tire in brooks. She is always cheerful, polite, and very helpful.
Too big...everything that I want is too far away. And you have to line up...for CT...really?
Couldnt get what was said to be available online at the store.
Had a tire blowout on vacation, they got me in the next day to replace the tire (they were new so I only needed one) made it to the ferry on time the same day. Very appreciated
(Translated) Where we find almost everything Sports goods auto bicycle paint plumbing pots and pans tv furniture bathroom shelf tire etc good service (Original) La ou l on trouve de tout ou presque Articles de sports auto vélo peinture plomberie chaudrons meubles de tv salle de bain étagère pneu etc un bon service
A mixed review. I purchased a boxed tool from here but when I went to assemble I discovered it had been opened already. I kicked myself for not checking when I was in the store. The parts were mostly just placed back in without taking care and I found loose parts in a sandwich bag. I was not impressed. They accepted my return without issue (give them a 5 on this) but really it should never been restocked this way. I love Canadian Tire but I will be a little more vigilant in ensuring I'm not getting used/opened by someone else first before I buy.
(Translated) Very good courteous staff (Original) Très bien personnel courtois
A place for all your hardware needs
They love my dog, therefore i love them
This store frustrates me to no end. People are slow and you can never find anyone when you are looking for something or it’s never in their department. But also the fact that they do not follow the curb side pickup they have set up on their website. Why am I still waiting on a curb side pick up order from the 16th. I called them on Monday asking if it was normal they said yes and then I get an email that some things were cancelled from my order which wouldn’t have happened had you done your orders properly and promptly. It will be my last time buying from this store so thank you for making this decision so much easier.
Rubbish store. Empty and confusing, shelves were devoid of goods and options.
Staff was helpful.
Great customer service
Service Manager Lyn and her staff always go the extra mile educating the customer about their repair, top service and respect. The only place I would ever take my vehicle. 5 stars everytime.
Worst Canadian tire ever.
It is clean and fairly well organized. It is often difficult to find staff to help if needed.
Only curbside pickup
It makes elliot liveable i guess
If they where only the same hurry to serve you as they are to close. Was filling up 3 jugs of water 10 mins before closing would only let 1 would of had enough time I'll be heading to red basket from now on. Thanks
Found what I needed . Efficient cashier
Friendly staff & great deals
Poor service got attitude from workers not impressed
I wanted rotors for my GMC truck so I saw the ad buy one get second one half price sounds good so I called got a price my GMC truck didn't qualify for second one halff price ????? But I needed them the guy on parts gave me a price and said they were in stock so I drove 10kms to the store goes up to the parts counter gave him the details I said I called earlier he said I remember now went in back came back and said sorry we don't have them but it is showing that there are 2 in stock this is the sixth time that this as happen to me in this same store so I am a little pissed not at the guy on the counter but by Canadian tires inventory and this will not happen a seventh time
Always good service
(Translated) Should review their hiring criteria, or give their longer training to these young workers ... ????several people take for bosses ... and others save them not to help you ... a Canadian Tire to NUL Customer Service ... (Original) Devrait revoir leur critère d'embauche , ou donner leurs une formation plus longue à ces jeunes travailleurs...????plusieurs ce prennent pour des boss... et d'autres ce sauve pour ne pas t'aider ... un Canadian Tire au Service à la clientèle NUL...
well organized store. have good item displays. the isles are well spaced and there are many staff available in each department when needed assistance or guidance. the whole store is in well layed out plan making shopping very convenient. whenever there is a chance for me to visit flinflon canadian tire, i make it a point to swing by, as there are many things you will not realize is available until you see them in the store. it helps to buy when you have a visual idea, and this store delivers that.
(Translated) This is my store, I find everything there and the staff are always welcoming (Original) C’est mon magasin , j’y trouve de tout et le personnel est toujours accueillant
Worst Canadian Tire I've ever shopped at. Poor inventory, management and most of the staff. I now shop only at the Espanola CTC.
Clean store, friendly
Gets better and better each time I go in
Return a defective product without any hassle. Great customer service!
Very good service.
Always great.
No problems with this store!
I was travelling when my car broke down late on a Saturday night and Dustin and Reice went completely out of thier way to find me parts on a SUNDAY and get me on my way again. These guys are exceptional and reccomend anyone that needs any auto services to come see these professional fine gentlemen. Great job guys !!!!!
Love this store...they provide all that you may need whether for home repair to kids toys...kitchen needs...fish gear...tools...must see for yourself
Canadian tire is CDN tire!
There for service and they were competent and quick
(Translated) We find everything (Original) On trouve de tout
Sure glad to have a choice.
Good service
(Translated) Little advice to attend the specials, it usually comes back every 3 weeks. (Original) Petit conseils attendeder les spéciaux ça revient généralement tout les 3 sem..
(Translated) Very good garage service, very professional and on time (Original) Très bon service au garage , très professionnel et dans les temps
Its Canadian tire what more is there to say
(Translated) After waiting for a clerk ..... well he never came, I left and they lost a 200 dollar sale. Once again... (Original) Après avoir attendu après un commis..... et bien il est jamais venu, je suis parti et ils ont perdus une vente de 200 dollars. Encore une fois...
Lots of variety, from auto accessories & parts, to hardware & housewares, to seasonal & sporting equipment.
Great staff
Great place to shop,always getting deals.
Cleanliness of products are not well maintained. They are dusty and disorganized.
Decent price on tires if you don't mind the ultra slow service. Had an appointment for 2pm. Didn't get out of there until almost 4pm. My car sat in the parking lot and in one of the bays until 3:20pm before anyone worked on it. When I inquired, they said they were "waiting for the tires to get brought in". Apparently they overbook and I was the one that got stuck waiting. Not impressed.
Today, I visited Canadian Tire. Considering it’s Christmas Eve, staff at the customer service, and automotive were super helpful. Huge shoutout to Marshall in automotive, for finding the best price for a product, in a friendly way. 5/5 review compared to my 3/5 previous review. Definitely better service all around.
They have EVERYTHING...with good sales. But so big..its difficult to find where u want to go. Need more of the basic signage
We were looking for driveway markers and found these. Great 360 degree marker, telescopic 46 to 72" and steel metal spike. Should be able to find home now. LOL Received great help from a more senior person at the parts desk. I had asked someone on the floor and they pointed me to try aisle 15 or 16. Umm nope. So much to see; we will be coming back for sure. Very well kept and follows Covid protocols.
Awesome
Helpful staff
Did my brakes recently and I was very happy with the service and price. Went back after 100kms to have lug nuts checked and they replaced a burnt out running light bulb, no charge.
The stores pretty good place to shop good deals and friendly staff
Not a fan of single file waiting to pay .
Great store in a convenient if slightly odd location.
Every thing you need is there
I have trouble finding things in the store because I do not speak French and not to many of the staff speak English
Huge Canadian tire! Great clearance sales!
There was a line up to get in the store but it wasn't too bad.
On a road trip from Niagara Falls to New Brunswick. Battery died. Techs at the store stepped up to help us out, and never made it feel like we were an inconvenience. Fantastic staff in the auto service department. Back on the road sooner than we anticipated. Thank you so much!
Very knowledgeable and friendly staff
Canadian tire. Is a great store staff is helpful can find rbing easily
Too small. They need to upgrade some day. Small selection.
(Translated) I found what I was looking for ... (Original) J'ai trouvé ce que je cherchais...
(Translated) English kept coming back. Even when I asked for French as soon as we changed the article, English kept coming back. Sufficiently to discourage continuing. I bought elsewhere. (Original) l anglais revenait sans arrêt.Même en demandant le français des que l on changeait d article l anglais revenait toujours.Suffisamment pour décourager à continuer.J ai acheté ailleurs.
Had everything i was looking for
(Translated) The clerk is enthusiastic and professional (Original) 店員熱心 很專業
Slow service for automotive
Have all you want.
clean store staff very helpful
Large selection of goods clean store easy to get around
Not enough cash registers open left the store with nothing
3 things I want to comment on; 1. The staff in 99% are very nice and helpful but VERY UNDER staffed. The 1% sucks when the manager is not available. 2. The items on sale are poorly marked, often NOT on shelf, nor is the price. The store itself, is too small. 3. The electronic price check is a joke; If I want to check the price guess what? It directs me to check the price elsewhere!? I don't shop there if I can help it. I avoid it if I can help it but most times...I don't have a choice. The entire structure and function as a store TOTALLY SUCKS!!!
(Translated) Good service (Original) Bon service
Loved it
Always find what I need and more!
Store is really nice
Never have a thing thats in the flyer.and if u want something its always we can order it.
It was great
Great
Good times in the maritimes, you need it they got it
Not one employee is wearing a mask or practicing distancing. Pretty dystopian. Not coming back again.
With current covid situation, the place was clean, social distancing markers set up clearly, went in for one thing ended up seeing that there was sale pricing on a couple other items that I was going to buy next week, so got them this trip, the only thing that wasn't great, was a couple staff members and customers that cut me off as walking thru. Like take a peekaboo before just walking out the aisle.
They had what I wanted and it was quick Thanks
Anything u need thats the place
Typical Canadian Tire Store. I like it. One of my favorite places to shop for tools and automotive parts and accessories.
Great little local CTC. Nice friendly helpful staff with quick service. Gas bar available here too.
I enjoy going to Canadian tires
One of the best stocked stories and plenty stocked items
(Translated) Excellent service (Original) Excellent service
Terrible service. Advertise curb side pick up. No one answers the phone when your waiting outside. Go in the store no sign to say where to go for pick. U want to support local but when u have service like this it is an embarrassment to this town.
Great service
Very poor service. Online quantities are always wrong, tired of driving an hour each way to be told they can't find any of the items I'm looking for. Stores like these are the reason I'm doing more online shopping.
Went to buy stock item and was told the has sold the last one. Askd for a rain check and was told I would need to prepay it. Prepay for a stock item ?? Rediculoius.
(Translated) The store is very crowded. (Original) Le magasin est très encombré.
Didn't appreciate being watched like I was going to steal. Was lots of customers in the store, yet I had 3 staff encompassesing me the entire visit. Store was clean and tidy though......
Big store with everything you need.
(Translated) Employees with intention and quick to respond to you. (Original) Employés intentionnés et rapides à vous répondre .
Went in with a list of 5 things ad managed to find 2. Tried their app but stuff is often not where it says.
(Translated) I have good service at the garage! (Original) Jai un bon service au garage!
Very helpful staff. Clean store
Very helpful staff and they had what I needed!
(Translated) Employees don't care about customers and don't bother looking for products in inventory. The only time I had service was the manager who took over. (Original) Les employés se foutent des clients et ne prennent pas la peine de rechercher les produits en inventaire. La seule fois ou j'ai eu du service c'est le gérant qui a pris le relais.
Great spot
Excellent service
Their salespeople are smarter than the ones at CarQuest
Really good prices and kickbacks when you buy there, and you can use there money interest free!!
Price are pretty hight there.they charge the tv on sale there higher than the same tv in walmart
Didn't have in stock sale item I wanted
No
(Translated) Good service and good price for low-end tires (Original) Bon service et bon prix pour pneus bas de gamme
I’d like to give a huge thank you to Rene and Nick from Brockville. Thank you for looking into stock amounts as well as helping us load driveway sealant( super hot day!). I was very displeased as many other visits from a Sharon who was on cash and now maybe in the paint area. She is not customer friendly. She was very rude with out current visit when I asked for help with finding a cart for driveway sealer and when I asked she told me they would not bring me a cart .So glad we had nick come to the call and even offered to help load after buying the product- he was absolutely amazing! Very thankful for the two men who helped us out! Great job Nick for helping us load all the buckets in the heat- we thank you so much! I give the guys a 5 star... Sharon a 0.
(Translated) Stores that are part of chains such as Canadian Tire can usually only stand out because of their service. Everything else can be found in any Canadian Tire. In Chambly, it is their strength. I always had very good service when I went there, the clerks are always ready to help me. At the same time, if I don't ask for help, I won't get any, which is great. (Original) Les magasins faisant partie de chaînes telles que Canadian Tire ne peuvent en général se démarquer que par leur service. Tout le reste, vous le trouverez dans n'importe quel Canadian Tire. À Chambly, c'est leur force. J'ai toujours eu un très bon service quand j'y allais, les commis sont toujours prêts à m'aider. En même temps, si je ne demande pas d'aide, je n'en aurai pas, ce qui est parfait.
(Translated) I was a fan of the shops before knowing their car center ... execrable, service, quality, everything. (Original) J'étais fan des magasins avant de connaître leur centre auto... exécrable, le service, la qualité, tout.
Called all morning no answer drive 40 min to get there than trying to find someone in hunting and fishing was impossible. Finally get some help and they had no idea about products. Ammo cabinets wide open guess it's to help yourself cause the people in they department have no idea on anything in that section. Last time I'll go to this location which is a shame cause they have good section just not trained staff for customer service !
All good,
(Translated) Very good service (Original) Tres bon service
Would like to give the staff at your store a big thumbs up especially the guy that was in the sporting goods very helpful in getting our ammunition for us but the biggest part was the friendly service hope you appreciate your staff you also have great store we were from out of town great first time experience we will be back we were there Monday morning koodos to the staff that was working
Great store! Very neat and tidy! Organized! And they have a wonderful clearance/As-Is section! The managers are super kind and very helpful!
Excellent
I needed to get new tires for my 1989 Toyota Corolla, so I called around and found that Canadian Tire had the best deal. The person who initially booked me in was very kind on the phone (which is the only reason I gave 2 stars - otherwise it would just be 1), but after they were installed I was told that my one year battery was pretty much dead. I had just replaced it at a Canadian Tire in Vancouver last year, so this an annoying shock. The guy at the Courtenay store said it would still be under warranty, but it would cost $50 to install a new one. Fortunately, he couldn't fit me in for a few hours, so I said I would check it again once I was back in the city (I should state that I had had no issues with starting the car, but at the rate he told me it was at I should have had to jump it every time I started it). Now, back at the Vancouver store, I wasted 2 hours of my Saturday taking it in to the CT auto service only to have them say my battery was running at 110% capacity. What on earth happened between the Courtenay store and the Vancouver store?! The Vancouver store printed out the test sheet showing me that the results of the battery and alternator were in excellent condition, yet, when I called the Courtenay store back to ask if they still had the print out to compare, he said he couldn't find it and "maybe the paper had run out of the machine". Seems fishy to me! On another note, the same overview sheet that said my battery failed their test said my lights were all in working condition. However, once I reached the Vancouver store my right reverse light was out. It was probably out in Courtenay, too, which leads to think they didn't check anything on the outside of my car at all. As I mentioned, I went in for tires and came out with a bigger, unnecessary hassle that fortunately didn't cost me any more $$.
(Translated) They are hiring and looking for urgent personal thank you Johanne and do not be discouraged you have a beautiful store this is my favorite (Original) Ils embauchent et cherche urgent personnelle merci Johanne et ne vous découragé pas vous avez un beau magasin c'est mon préféré
good deal on chest waders
Crappietire qhat can I say?
(Translated) Hello, I went yesterday, I needed an inflatable mattress. He had some displayed with a yellow tag at $ 29.99 high up on the shelf. The yellow label was directly in front of the product. Arrival at checkout, the invoice is $ 62.99 + tax. I go back and take a picture of the product with the label on the front and explain the situation to the cashier, wait a big 20 minutes to be told that the wrong product code is displayed. I explain to the cashier that this is the price displayed in front of the product and that I should normally have it at the same price, she insists on telling me that no, it is the number of the product and not the price displayed ????. (Original) Bonjour, Je suis allée hier, j'avais besoin d'un matelas gonflable. Il en avait affiché avec une étiquette jaune à 29.99$ en haut sur l'étagère. L'étiquette jaune etait directement en avant du produit. Arrivée à la caisse, la facture s'élève à 62.99$ + taxes. Je retourne et prend une photo du produit avec l'étiquette placée devant et j'explique la situation à la caissière, attends un gros 20 minutes pour me faire dire que ce n'est pas le bon code de produits qui est affiché. J'explique à la caissière que c'est le prix affiché devant le produit et que je devrais normalement l'avoir au même prix, elle insiste pour me dire que non, c'est le numero du produit et non le prix affiché ????.
So very small. Friendly staff though :)
It's Canadian tire you can buy tools and stuff here. You should walk out with what you expected to walk out with.
Quick oil change and had them look at another issue. Not charged for the other issue so huge shout out to the friendly staff
lots of selection...hardly any lineup....staff friendly and will go out of their way to assist you.
Many things useful in your life.
Nice, everything you need for gardening.
Had what I needed and the service was great as usual
Huge store has everything Employees very helpful and friendly
Always attentive and knowlegable staff.
Very well run .helpful people
What a lovely store!
Friendly helpful staff
Ok place
Good for utilities
My experiences have been favorable, and I would come back here
Carries a little of everything not just a tire store appliances housewares sporting goods and more
(Translated) Small and old ... The store is moving soon to new and larger spaces on Barkoff in the fall of 2018. (Original) Petit et vieux... Le magasin déménage sous peu dans de nouveaux espaces plus grand sur Barkoff à l'automne 2018.
(Translated) No service ... I got out of pierced for that and I was not even able to get service after 30 minutes of waiting .. I left empty-handed, it's really really a place to avoid . Lots of customers waiting for help and no one comes to answer ........ (Original) Aucun service... j’ai descendu de percé pour ça et j’ai meme pas été capable d’avoir du service après 30 minutes d’attente.. je suis reparti les mains vides, c’est vraiment vraiment une place à éviter. Plein de client qui attendent pour de l’aide et personne vient pour répondre........
Love Canadian Tire! Can find just about everything I want there!
Known quantity. You know what to expect
It new ,so far great ,service too
Good service
Bad customer service during peak hours
Only Canadian tire in town but wouldn't have it any other way.
Has everything
Went in to kill some time awesome stock in store
Very helpful knowledgeable staff. I trust the automotive dept. will only do the work required and will return again and again for my vehicles.
New store has a decent parking and roomy enough for convenient shopping. Regular discounts are making this store a good place to visit.
GREAT I SPENT $1400, ???????? BUT I NEEDED IT !!!!!
(Translated) Long live the bonus points (Original) Vive les points bonis
My favorite store.
Found every thing easy to layout other than cashieŕ layout
Love canadian tire. Store is just too small to find everything you need for repairs. Stock runs out quickly or wasn't delivered for the sales.
Typical can tire . Not enough staff on the floor . The lady that was on the floor was very helpful and knowledgeable. The cashier was friendly
Good store usually has what your looking for but hard to find help.long check out line's.
Shop there all the time
(Translated) I have been a fan of Canadian Tire for many years. That of Chambly is the worst EVER. The only plus is the car service, which is really extra. The best adviser is Normand, honest, cordial, friendly, without "flalfla", he knows to put us in confidence. For the rest of this Canadian Tire is to proscribe, young people on the floor prefer to discuss with each other than to meet customers. (Original) Je suis une adepte des Canadian Tire, depuis plusieurs années. Celui de Chambly est le pire EVER. Le seul plus c'est le service automobile, qui est vraiment extra. Le meilleur conseiller est Normand, honnête, cordiale, avenant, sans "flalfla", il sait nous mettre en confiance. Pour le reste ce Canadian Tire est à proscrire, les jeunes sur le plancher préfèrent discuter entre eux que de répondre aux clients.
Staff very helpful and friendly. ????
Got a great deal on a Petennial. ???? Always stop at the Brockville store when we are in the area... So well organized, clean and fun to explore. Great store that has great selections and deals! ❤????????
(Translated) Pickup outside not strong 45 min of waiting ring 3 times answer the 3rd time my order arrived my order not ready to answer me it will not be long go look for product the person who answers me very nice and polite but the trouble was the 45 min of waiting not good at all (Original) Ramassage extérieur pas fort 45 min d attente sonnez 3 fois reponse la 3 ième fois arrivé ma commande pas pret me répond sa sera pas long vas chercher produit la personne qui ma répond très gentil et poli mais le mal était la 45 min d attente pas bien dutout
Quick service
Worst auto repair service EVER!! The only reason I give them 1 star is because there is nothing lower!
Always helpful. Haven't ran into an employee who doesn't know where the stock is. 10 by my scale.
(Translated) The supposed mechanics did not tighten the clamp on my radiator hose .... luckily they put the best on my tank imagined the worst !!!!!! bravo champions !!!! (Original) Les supposés mécaniciens n'ont pas resserrés le collet de serrage de ma hose de radiateur....une chance qu'ils ont mit le meilleur sur mon char imaginé le pire !!!!!! bravo les champions !!!!
Great service in the home garden department and great prices on trees and dirt
Great huge store!but in response to the person who is not happy with wait times etc...Just like any other big store these days the staffing is controlled by head office and they just keep chopping hours . The current staff have to run around like chickens with their heads cut off to get their work done often doing the work of 2.5 people. Don't blame the staff, PLEASE! it is out of their control. They are doing the best they can. I do not work for CT but I do work for another large company that operates the same way. We get get crapped on by the public also. It isn't the "little people" in the store who are at fault it is the greedy money chasers at the top.
Small store. Does not carry sone of the flyer items.
Aisles are crowded with stuff but usually have I need
Excellent service
Very disorganized store. Boxes of items were in the aisles and carts filled with items were randomly left all over the place. We specifically went to buy a fishing license and the guy who was working at the cash, just walked away indicating that he had something more important to do than to serve us. So we left the store and went to Gatineau instead.
I was very surprised, we got right into customer service which was very shocking for the store
(Translated) Super we always find great specials. I love it. (Original) Super on trouve toujours de supers spéciaux. Moi je l adore.
The staff are very nice and helpful but the store is too crowded with stock that it's hard to manuover, especially during Covid.
Always has what you need, night not be the best product but has what you need in a pinch
(Translated) Small, peel mixed up - no service (Original) Petit, pèle mêle- pas de service
(Translated) Normand in the auto and parts service is super nice and does a great job! Thank you very much to him for having helped us with pleasure despite the crazy time we have at the moment and the unpleasant people he was able to correct his colleague's mistake perfectly! Thanks to him!! (Original) Normand au service auto et pieces est super gentil et fais un excellent travail! Merci beaucoup a lui de nous avoir aidé avec plaisir malgré le temps de fou que nous avons en ce moment et les gens désagréables il a su réparer l'erreure de son collègue parfaitement! Merci a lui!!
Great deals and good people working there
They have a good selection. They even have yard and garden supplies in at this time.
Having an appointment does not guarantee anything at this location. Expect 2-4 hrs before your service.
(Translated) I showed up on a Sunday recently for a puncture on my 2018 SUV. Although the puncture was in the middle of the tire and did not affect the side of the tire, the technician indicated that it was a problem. a puncture risky for my safety and that it is therefore necessary to change the two tires 19 inches front because it is an SUV with AWD (+ or - $ 600). Considering that the technician does not seem certain of his shot that it gives the impression of being analyzing a rocket to go into space, I decided to put my spare tire and wait for see my usual mechanic the next day at the opening. Surprised, I go to my garage Midas on Monday morning and he corrects everything in 25 minutes by telling me that my tires are in perfect condition and that there is no damage to the structure of this tire .... ..... a simple bad luck this puncture. We moved on the east coast dragging our trailer last week and no problem with the SUV tires. Based on these observations for simple tires, I do not even want to imagine presenting myself in this garage with a significant mechanical problem. In short, it was the first and last time at the Canadian Tire garage in Chambly. (Original) Je me suis présenté un dimanche récemment pour une crevaison sur mon SUV 2018. Bien que la crevaison se trouvait au beau milieu du pneu et qu'elle n'affectait pas le flan du pneu, le technicien indique qu'il s'agit d'une crevaison risqué pour ma sécurité et qu'il faut par conséquent changer les deux pneus 19 pouces avant car il s'agit d'un SUV ayant une traction intégrale (+ ou - 600 $). Considérant que le technicien ne me semble pas certain de son coupet qu'il donne l'impression d'être en train d'analyser une fusée pour se rendre dans l'espace, je décide de mettre mon pneu de secours et d'attendre de voir mon mécano habituel le lendemain à l'ouverture. Surprise, je me présente chez mon garagiste Midas le lundi matin et il corrige le tout en 25 minutes en me précisant que mes pneus sont en parfaite condition et qu'il n'y a aucun dommage à la structure de ce pneu.........une simple malchance cette crevaison. On s'est déplacé sur la côte est américaine en traînant notre roulotte la semaine dernière et aucun problème avec les pneus du SUV. À partir de ces constats pour de simples pneus, je ne veux même pas imaginer me présenter dans ce garage avec un problème mécanique important. Bref, c'était la première et ma dernière fois au garage de Canadian Tire de Chambly.
(Translated) Good service (Original) Bon service
Staff is very good here. Very helpful and friendly. Re. Auto department. Very surprised to find that they do not install the car starters they sell in their store. They also don't change the battery in key fobs.
Always great deals but three times I've had rain checks that I have had to keep calling about they never call when in. I still have 2 outstanding rain checks and now being told that one will not be offered at the original sale price. I am now getting frustrated with this location and have always had great experience with other locations. I have removed another star and will probably make an extra drive to better stores with a customer service that actually cares
Other than charging outrageous prices...the staff are fantastic!!
Good store to have in town but staff is useless. Better go in knowing exactly what your looking for
(Translated) Great (Original) Ģreat
Great staff - even went out of their way to help me place new product on vehicle - bought locked gas cap and couldn't make it work as unfamiliar with product - went inside Jay came outside and showed me how to work product - parts department - cashiers also excellent ! Love this store !
Lynn at the automotive service desk is awesome. Efficient and professional! CT is lucky to have her as an employee.
Right where it was yesterday
Friendly knowledgeable service plus they had everything I was looking for. Love this store!
Meh
Get your freight on the shelves,several isles were blocked and not accessible
love Canadian tire
(Translated) Including the Attached Attendant to your taste for shopping. (Original) Incluant l'Équipeur en annexe tout à votre goût pour magasiner.
The checkout line sucks
No one came to serve me so I left. Wanted paint
My wife and I have a rain check for a treadmill and we been waiting for it for four months .no word yet. Very unsatisfied.
Don't like being hearded like cattle forcing you to exit in one area only. If I'm not mistaken, it's also ileagal to keep a commercial exit door locked as this store does over by there automotive entrance/exit door. I prefer to shop in stores that are more accessible, like the beautiful Canadian Tire store in Kemptville. Yes I realize the game is to keep you in the store longer so you're more likely to buy more and also all the impulse items available to you while you wait in line, because of course there's always a shortage of cashiers. Gotta luv that outdated marketing.
I have had a few experiences taking my Uplander to the auto shop at Canadian Tire. I've been very impressed each time at the professional and pleasant service. The most recent times were "emergency" situations, and they fit me in without difficulty. Working a few kilometers away, I appreciated the use of their shuttle service so I that I did not have to catch the bus and get to work on time. I will continue to take my vehicle there.
(Translated) I really did not appreciate my customer service experience over the phone (sports department). I called for snowshoe information for a project with the CIUSSS. The clerk who answered me did not take the time to: 1- take the time to check the 3 sizes requested under the pretext of being in the "rush". 2- She was really dry in the answer. 3- She even said arrogantly (why you have not been on the internet !! ??) (Original) Je n'ai vraiment pas apprécié mon expérience au service à la clientèle par téléphone ( département des sports ) . J'ai appelé pour des renseignements sur les raquettes à neige pour un projet avec le CIUSSS. La commis qui m'a répondus n'a pas pris le temps de : 1- prendre le temps de vérifier les 3 grandeurs demandés sous prétexte d'être dans le 《rush》. 2- Elle était vraiment sec dans les réponse. 3- Elle a même dit de façon arrogante ( pourquoi vous n'avez pas été sur internet !!?? )
My friend went to Canadian tire to fixed his bike and they said it will take 1-2 weeks to fix it he requested it but the staff was so rude. My friend said they were treating him very disrespectful way. My friend has to go to work by bike because he is on his L and waiting for road test in December. I never commented on any bad service but next day my friend went to work without having bike fixed because they denied to fix soon. Therefore, he had to face a problem of small accident. It could be bigger accident.
Friendly service and knowledgeable staff. Automotive is great!
Quick and friendly service going through the check out line is always a pleasure. It definitely makes the whole experience a better one. ????
Shop for house hardware
(Translated) Great location and lots of good value goods (Original) Très bien situé et beaucoup de marchandises à bon prix
Good
Was in for a free oil change 3 weeks ago and today i went under my car to find my oil pan rotten and a loose ball joint that 3 shop "techs" looked at while I was in the waiting room and nobody reported anything... dont expect much from them... oil filter over thighted and same with drain plug...
Staff were very polite and knew exactly what I was looking for.
Drove an hour to get here when the doors open and dealt with a staff member in Customer Service named Cara. Not sure why she’s in that job. Shaking her head at customers who asked questions and abrupt to all she encountered. She’s a good reminder why I dislike spending $$ here.
Very slow at the auto centre and horrible customer service, will not go back
(Translated) Ok (Original) Bof
(Translated) Product for car (Original) Produit pour voiture
(Translated) Lack of service. We ask for a call back. Yes he calls back but does not leave a message on the voicemail. Too hard? (Original) Manque de service. On demande un retour d'appel. Oui il rappelle mais ne laisse pas de message sur la boite vocale. Trop difficile?
Love Glace Bay Canadian Tire!!!
Easy place to find what you are looking for and a very helpful staff.
You threw customer service out the window with your new front end arrangement.you are not fooling anyone all you are doing is eliminating cashiers so you don't have to pay the new minimum wage. I will shop TSC and Home Depot. Canadian Tire has stooped to a new low in customer service
I went in to the Garage for a break inspection. I was told my rear breaks were shot and I needed new break pads and roters asap. Then I was told that the front break pads have a little substance left but should be changed soon as well. I took my car to Midas for a second opinion and was informed that my roters are FINE and I do not need my rear break pads changed until summer 2019. My front breaks do not need to be changed for at least another year. Canadian Tire tried to charge me approximately 1400 dollars for servicing and made it sound urgent in an attempt to get me to agree to the services. Absolutely ridiculous and I will not be bringing my vehicle here for servicing again.
got what I needed bar 1 oil 1 item for my ATV the binoculars on sale at the sport area couldn't get anyone to help so I checked out.
All tills were open.
Love staff, quick to help with any issues you got or need help with. Great customer service ????
Black Friday and you could probably count the staff in the store on one hand????
Good selection of bug spray
Staff is very helpful.
Excellent service. Store extremely clean.
Great sales great staff and we got a free plant :)
Knowledgeable staff
They messed up cutting keys. Could not help fix the situation. Not impressed.. go to home depot or anywhere else. Save yourself the headach
Got there early to return on boxing day, store was empty, nobody in the lineup at customer service and I was still turned away to walk my items back to my car. Who wants to guess if I'm going to do any boxing day shopping at this store that just shafted me. Went from going to spend all my christmas money at this can tire to second guessing ever shopping at any Canadian tire again! Shame
(Translated) Not employed enough when you find one they can't help adequately (Original) Pas assez employée quand tu EN trouve un ils ne peut pas d'aider adéquatement
Busy
(Translated) Very good service friendly employees (Original) Très bon service employés affables
(Translated) Disoragised (Original) Disoragised
Very large store with lots of items and choices.
very disappointing to get home with a new Fiskar reel mower after taking 4 ferries to pick it up, only to find it used and reboxed. Not a great response from Can tire.
The service was impeccable. I was purchasing a heavy object and the younger gentleman who served me was polite, courteous, and helped me to my car with purchase. I offered him a tip for such great service but her wouldn't accept it. He said its all part of the Canadian Tire service.
Great service friendly and helpful staff
Today I tried to buy a new battery for my lawnmower by going through the auto entrance. After all that is where the batteries are kept. I could not get into the store without a tremendous amount of trouble. I am in a walker as I have a broken ankle. Turnstiles cannot be used in a walker but it did say to use the other side, which I did but that side does not open and if it did there was a bin of goods in front. Seems Cdn Tire wants you to walk through their entire store even if you are in a walker or wheelchair. I bought my battery and by the time I got to the car after all that walking I was and still am in a lot of pain. Thanks Cdn. Tire. Can't say when I'll be back.
Very good!!
Great place and great service
Nace place for sports suplce
No customer service but great store if u don't need help
(Translated) Very helpful and friendly staff. (Original) Personnel très serviable et aimable.
Lots of products that are affordable
Good
Couldn't find help. A few of us were wondering around looking for an employee
Found articles we wanted
Everything your looking for
The lady that helped me was wonderful. But the cashier that ran us through had a sour attitude.
Really expensive place to shop. When you pay attention to certain items you'd like and when the thing goes on sale you get to see just how much extra they really charge, cause even on sale they make a decent amount. Also a stand up cabinet fell on my 4 tear old not too long ago. Safety obviously not a priority, as its still not secured.
(Translated) Good service (Original) Bon service
Huge location, near this water fountain! Not much to say, typical Can.Tire store!
Great, they even have tires
I was denied use of my Indian Status tax exemption card with the reason that Canadian Tire doesn't accept them. It is illegal to not accept and I have also used at this store 2 weeks prior. I have my receipt for proof. Complete joke.
Like the store but everytime I go to buy shotgun shells it's a 20 minute or more wait at the ammunition cabinet. There is nobody in the department and once you ask another employee if someone has a key they walk away come back 5 or ten minutes later and the same employee opens the cabinet. I've asked the store manager if anyone works in the sporting goods department and recieved attitude as a response. Time to go to a different store for ammo.
Janet in the garden center couldn't have been nicer or more helpful. Well done Canadian Tire you're hiring people that actually understand customer service.
Purchased a new Garmin GPS unit with the help of friendly staff
Good for what you need, call them, ask them if they have what you need, ask the price and go pick up. It's easy for that, check your own prices it's your duty as a customer. But they're doing a good job all in all
I am from Alberta in Snow Lake on Holidays and attended the Flin Flon Location to purchase a pressure washer that was in the flyer for $399 (of which the store said it had 2 in stock and 2 were showing in stock on line). It was a 2.5 hour drive to get to the Flin Flon store over some pretty crappy roads only to find out that the store didn’t have stock as they were misplaced or possibly stolen ? After 40 minutes of looking, I was told by the Assistant Manager that there was none in stock and there was nothing they could do to help the situation. They could sell me another one that was on sale for $100 more without any additional discount.... I asked if there was anything they could do to better the price a little as I really wanted the other one... and was told “NO” and that was final. After committing to a 5 hour road trip to get a Father’s Day Gift... I did not intend to return empty handed and ended up purchasing a better one at WalMart for $389... I do not think this Canadian Tire should have sent me packing so easily !! Canadian Tire is a great Store with a lot of good Staff and good Product !! The Management team at this store could learn a lesson or two from the previous Management or others successful stores - Customer Service is where it counts ! On a good note.... I contacted the Canadian Tire Head Office Customer Service department and they were more than helpful (Hats off to them).
Neat store, found lots of treasures.
Raincheck is worth nothing they don't call when the item is in they don't tell you they're only good for 30 days plus when I went to get the item the first time it said there were two online before I went, got the raincheck and checked online and went a few times still two online none at store. They have items but won't let you have it after the 30 days at regular price. Zero stars
It's got what you need
Always willing to help
(Translated) I like it when we find our stuff (Original) J'aime bien quand on trouve nos affaires
(Translated) Great, there are always special things. I love it. (Original) Super, on trouve toujours des choses spéciaux. Moi je l adore.
Droped a tire off to be repaired at 9am. to pickup at 11am. When I got there at 11am it was not even touched! Besides they wanted $20 . to just put it back on the car. On top of the $38 to fix it.. so I took it to Choice Tire got it done for $28. put back on. So i will never go back there again.. There service dept.. needs a major over haul.. Starting with the service manager..
Great store
Great to have this store in Estevan, lots of stuff with good quality and appropriately priced.
Two staff on the floor extremely long waits for assistance.
All you need in a home store
Terrible experience. I literally am in the store twice a day every day spending hundreds daily on fixing up my house and today I was denied a 3 dollar return (I had the receipt) because 1 plastic wrapper inside a box of 10 outlet covers was torn. I am nice to every staff and try to put a smile on their face every time I go in. THAT is how you lose a customer to the competition. Never again
(Translated) Good service (Original) Bon service
(Translated) I never thought that winter boots are guaranteed loll (Original) J aurai jamais penser que des botte hiver c est garantie loll
Better then leamiongtion.
(Translated) Good (Original) Bien
All you need
Staff are great.
Great sales
(Translated) A bit slow to get served but when we are served, the customer experience is great! (Original) Un peu long à se faire servire mais quand nous sommes servis, l'expérience client est super!
Always lots to look at for your home. Got a good deal on Timothy's K- cup pods.
Huge store lots of help
Dave and Grady in service centre great people
Loved how not everything is behind glass or cages like in Nanaimo. There were a lot of great sales happening when I passed through. Huge store with a ton of inventory, probably my most faorite CT store I've been to
Great location, very clean, great stock, prices and staff
Fast curb side service
Good service vehicle ready when they said
Okay for now
Julie, who is behind the customer service desk, is one of the rudest people that we have had the misfortune of encountering. She should really not be in a position where the public are exposed to her ugly personality.
Terrible, service is beyond slow, it's ridiculous
Xx
Good customer service
(Translated) Not always easy to find help but once found very helpful. (Original) Pas toujours facile de trouver de l'aide mais une fois trouvé, très serviable.
Low Quality, so expensive.
Good service, easy to navigate
Always great deals here staff know there products
Always helpful staff & good deals if you look around the store.
Unfriendly, takes your bag like your a kid, And points where products are: Bad c. s.
I'm absolutely in awe of this wonderful store. Not only did we get what we were looking for but ended up purchasing a few other things that we didn't realize we needed! Very friendly and helpful staff. Wish we had one of these in the states!
(Translated) Great service on the phone ???? Simpler than at Amazon Bravo ???? Proud to have bought local! (Original) Super service au téléphone ????plus simple que chez Amazone bravo ????Fière d’avoir acheté local!
Great service at the gun desk!
Same as the last time how many times do I have to do this
I had a minor hardware problem with my motorcycle while parked near the store. Luigi, one of the mechanics, came out to assist me and asked for nothing in return. One of the best examples of true customer service I've seen in a long time. Thank you.
Always has what I’m looking for and in stock too❤️
Lots of items little pricey
(Translated) Best price for automotive tools and accessories! (Original) Meilleur prix pour les outils et accessoires automobiles !
Great inventory. Have found things here that arent available anywhere else. Obscure bulbs etc.
Same as all
(Translated) Very good service ... well advised (Original) Très bon service ... bien conseillé
A huge thank you to the amazing team at the Canadian tire automotive in Courtenay. I came in for a car inspection as I was not sure what my car needed. I own a car, know how to drive it, fill it with gas and check my oil but beyond that I'm completely "car-illiterate". I find it very difficult to trust any mechanics as I had several unpleasant experiences in the past at different locations. I have been to this location twice now and both times was pleasantly surprised. Today especially I was blown away by their incredible customer service. Peter and Miguel went out of their way to help me, explaining everything I wanted to know, helping with and fixing everything I needed.....they went above and beyond. I left grateful for their kindness, understanding and help. From now on this will be the only place I'll be bringing my car to. I highly recommend this Courtney location.
The people that work here are soooooo nice!
Oil change etc showed me a problem with the steering -very helpful
I can find everything I want. Friendly ans helpful staff
(Translated) Excellent (Original) Excelente
Bought a fireplace/entertainment center all in one setup today, was supposed to pick up at 1PM an hour before we are suppose to pick it up I received a voice mail saying that "we may not like the item" we call back to be told that the lady that called us IMMEDIATELY went on break after putting a call out telling us to call her back so we call back to be told to call AGAIN in 30 mins which then would put us at 1PM (our original pickup time) to see if you guys even have the item that you were suppose to put on lay away hours before this incident. this is a HORRIBLE experience and I will never be buying anything from your company ever again. Hopefully not all your locations are unorganized as this, not to mention any employee walking down your isles has zero knowledge on your store.. zero help from any staff finding an item that was clearly on your online store. Terrible Customer Service Terrible Organization Terrible Experience.
Trying to shop here during renovations is terrible
Very helpful staff and a great selection.
Had everything I needed. Staff could've been more knowledgeable though.
(Translated) I called 3 times to talk to the car department and I waited 3 times 25 minutes on the phone without answer .... Lamantable (Original) J'ai appeler 3 fois pour parler au département automobile et j'ai attendu 3 fois 25 minutes au téléphone sans réponse.... Lamantable
(Translated) Great experience and great help with fishing. A great experience. We were offered great fishing tips. (Original) Great experience and great help with fishing. Une excellente expérience . On nous a offert des excellents conseils pour la pêche.
Typical medium sized can tire store
Great deals
(Translated) A big thank you to the manager who installed my winter tires on Sunday at 3 p.m., yes, yes, 3 p.m. on a Sunday without an appointment in the big rush and with a smile. I was able to go to my interview in the north safely. Great service. (Original) Un gros merci au directeur qui m'a installé mes pneus d'hiver dimanche à 15h, oui, oui, 15h un dimanche sans rendez-vous dans le gros rush et avec le sourire. Jai pu aller à mon entrevue dans le nord en toute sécurité. Super service.
It seems I didn't get pics, but it's a smaller Canadian Tire, but still has most of what you need. I went in for a cooler bag, as they were on sale for a great price.
It had what I needed
(Translated) Excellent service by a lady in the automotive department (Original) Excellent service par une demoiselle dans le département automobile
Need more space to display
Great place for pretty much everything
Worked us in on short notice. Excellent service dept. All staff very friendly and professional.
THEY DO NOT LIKE DOGS! Stand in solidarity with your dogs, do not patronize this anti-dog establishment since this Canadian Tire and the managers there do not like dogs.
Great mech finally at this store
Staff magically disappear when a customer enters.
(Translated) To find everything at a good price, this is the place. Buy absolutely at a discount, especially the private label. Terrible after-sales service. I returned a product bought the same day, in its original condition, with packaging and invoice, but I was not refunded because the plastic film surrounding the box was open (like several other boxes on the shelves elsewhere ). I also tried to return another recently purchased product but this time without the invoice. An attempt was made to locate the transaction using the card, without success. Even though the item is still available on the shelves, I was also refused a store credit ... as do other supermarkets. Moral of the story, at Canadian Tire, invoices, packaging and most of all politics is sacred! (Original) Pour tout trouver à bon prix, c’est l’endroit idéal. Acheter à rabais absolument, surtout la marque maison. Service après vente exécrable. J’ai retourné un produit acheté le même jour, dans son état original, avec emballage et facture, mais on ne m’a pas remboursé car le film de plastique entourant la boîte était ouvert (comme plusieurs autres boîtes dans les rayons d’ailleurs). J’ai également tenté de retourner un autre produit récemment acheté mais cette fois sans la facture. On a tenté de retrouver la transaction à l’aide de la carte, sans succès. Même si l’article est toujours disponible en rayon, on a refusé de même me faire un crédit magasin… comme le font les autres grandes surfaces. Morale de l’histoire, chez Canadian Tire, les factures, les emballages et surtout la politique, c’est sacré!
(Translated) The lady at the hardware store told me sorry I couldn't help you, I don't know much about plumbing. The girl at the cash desk asked me if I had found what I was looking for, I replied that no, since the lady from the hardware store could not help me for lack of knowledge. The cashier did nothing more ... A chance that she took the time to check that I had found my happiness. 3 stores away ... Canac .. 5 minutes and I had my piece. In short, Canac if you want expertise, in addition it is a young person who served me. (Original) La dame de la quincaillerie m'a dit désolée de pas pouvoir t'aider je connais pas grand chose en plomberie. La fille a caisse m'a demandé si j'avais trouvé ce que je cherchais, je lui ait répondu que non vu que la dame de la quincaillerie ne pouvait pas m'aider par manque de connaissance. La caissière n'a rien fait de plus... Une chance qu'elle a pris le temps de vérifier que j'avais bien trouver mon bonheur. 3 magasins plus loin... Canac.. 5 minutes et j'avais mon morceau. Bref Canac si vous voulez de l'expertise, en plus c'est un jeune qui m'a servi.
Good place for finding tools and article for vehicle
Always great even to just pass time.
Seems to be a little short on help some times,other than that things were excellent.
Why is it I dread going to Canadian Tire? Because I know it's going to be a frustrating experience, sure enough I was not disappointed today when I went to buy a shed. Although there were a lot of staff wandering around in their red shirts, none of them making eye contact in case you ask them something. They had 1 cashier with a line up of 8 people. Our shed came out way before we finally got to pay for it.......if there was another store with the same sale and availability I would have gone there, but no luck for me. Always enjoy watching staff wander around until you need help then you have to hunt them down to be redirected to someone else cause they don't know anything about what you're asking. Always an experience that I don't enjoy.
Good pricesfor what I wanted and good service center
I had a good experience. The young adults that were working the customer service were very helpful. The women that looked like she was in charge of customer service was very rude. I don't care what kind of day your having I don't like to see anyone being treated badly. I would usually walk out but I had an online order already paid for. If she would have been serving me I definitely would have said something. It's a difficult time for everyone right now. Being rude is not going to help anyone. Maybe work in the back room for a while till you can pull yourself together.
The people that order in the product for the fishing department are completely incompetent between salmon an bass gear it's just flat out sad
Was in there this am.Staff was very helpful. Also no problem getting some one to help to load my purchases in my car.I don't go there to often but visit when I need certain things.overall a good experience.
Got what I needed at the last minute.
Never has flyer items in stock
Service mediocre.....
(Translated) beautiful store (Original) beau magasin
When I ordered online and asked to be texted, it means I want to receive a text! It does NOT mean send an email and be ignorant because I didn't check emails while out.
Tiny and cramped, but it'll do in a pinch.
The automotive department had people waiting 7 hours and 30 minutes to do an oil change and have winter tires installed. They say it's "first come first served on weekends" but the handful of customers that were in line the minute the department opened it's doors had to wait all those hours while the employees were still working on cars left over from the day before. That was their explanation for the long wait. This is unacceptable and I won't go back for any car maintenance.
(Translated) Lack of staff but still good service (Original) Manque de personnel mais quand même un bon service
They had what was needed when no Kingston stores did. The new close time of 8pm was unexpected, but understandable in a small town like Gananoque. We made it there with time to spare even coming all the way from Amherstview. I'll gladly shop there again when I'm in town the area.
I have shopped there for years always good prices and very good quality.
Wonderful, staff very helpful
Never wanna call the store ever!The costumer service is completely unprofessional. Trying to call to check out if two of their tool carts are in stock or not. Called the number on Google map. A woman pick it up and super impatient to ask me what's the product and said I'm transfer You to auto parts line. Waiting for 10mins and finally someone pick up the call and CANNOT UNDERSTAND What I'm saying. Get another guy pick the phone and finally figure out what I need and saying I'm transferring your call to auto parts department. ohh for God sakes why not doing it on the first time????Let me waste time trying to explain what I want to whoever one of their staff bearly speak and understand English. In a word their call service is SUPER unprofessional and without management. Worst experience ever.
Well for the first time in a very long time C.T. didn't have what I was looking for. Normally they are great.
(Translated) Bad service, some clerks are stupid and impatient, and beware the interac does not work well ????? (Original) Mauvais service, certain commis sont bètes et impatient, et attention l'interac ne fonctionne pas bien ?????
Positive experience today with friendly staff... thanks
(Translated) We find what we forgot (Original) On trouve ce que on a oublié
(Translated) Bricole to buy ... (Original) Bricole a acheter...
Not enough product
Not enough chashiers
Must try
we found canning supplies here and excellent price on sugar
Found what I wanted and got to take the dog inside the store instead of leaving him in the car!
The service is always great thanks to Doug
Great service and support when we get our vehicles worked on!! Keegan and staff put customers first every time!
Quick and knowledgeable service at the automotive desk. Will come back in the future!
Big selection
(Translated) Very courteous employees. Very well organized store. And we are not looking (Original) Employés très courtois. Magasin très bien organisé. Et on cherche pas
It's Saturday morning at 9: 30 am and there are only 2 cashiers working. There's 12 of us in line waiting. Sad.
Garage. Good service. Polite staff. Car service after drop off
The service center at this location is a joke, worst customer service I have ever had at a shop or Canadian Tire. Do yourself a favour and take your car literally anywhere else in town.
Long and complicated for a simple tire change. Came with attitude...
(Translated) did not recommend to everyone car service for amateur (Original) a déconseille a tout le monde service a l'auto pour amateur
It rock
Friendly staff. Unfortunately, the website often states they have a product in stock that is not actually there. Still, it's my adult version of the candy store
I've not been the biggest fan of Canadian Tire over the years. This is a new store. Well equipped and staffed. I've been to this store more often in the last few weeks, than any other location in the last several years. Renewed my opinion of CDN Tire.
Great
Very helpful and pleasant staff
Cdn Tire was grest as always. My second home.
All Hunting tags . Good to go
First the tire fell off while leaving the Canadian Tire parking lot after being in Canadian Tire Courtenay for service. Canadian Tire mechanic missed tightening the lug nuts. Now it takes at least 3 hours to repair a tire, even with an appointment. Very disappointing service in the garage. Andrew Pringle
Great service
Canadian Tire is doing a good job of social distancing. A greeter is keeping count of how many people are in the store and the aisles are well marked for distancing. Sale items are easy to find to save extra time in the store.
(Translated) Very expensive (Original) Très cher
Convenient and friendly
Poor and rude service from one employee at the auto parts desk
Usual canadian tire good service/selection
Needs to invest in bigger store
Exercise
I like this Canadian tire location. Is pretty big and has a lot of stuff. They are also doing a good job with COVID measures. Auto shop changed my tires quickly and the service personnel are professional and knowledgeable. General employs have been awesome as well as if they were unable to help me they found someone else who could. Would recommend shopping here
Great place, customer service is excellent. Sucks if they don't have what you're looking for, though, because you still have to wait in the checkout line just the leave the store.
always satisfied thank you very much
(Translated) Very good service at the Auto Center my tank was very well maintained at the best price the manager was transparent and saved me money by saving my Rims I was brought home to see the condition of my brakes I recommend and I would come back it is on the rest of the store is small but we find everything easily (Original) Très bon service au Centre Auto mon char a était très bien entretenu au meilleur prix le directeur a était transparent et m'a fait des économies en sauvant mes Rims on m'a fait rentré voir l’état de mes freins je recommande et je reviendrais c'est sur le reste du magasin est petit mais on trouve tout facilement
Good service
The best very safe .
Great prices and good staff from my experience going there. They always have good sales going on.
I went in paid my Mastercard off.everything was polite and quick.went over to parts young girl was friendly she found what I needed and we where done and I lift happy.thanks for a pleasant experience.
(Translated) To find kitchen, car, or gardening products, we always have a good choice (Original) Pour trouver des produits de cuisine, d'autos, ou de jardinage, nous avons toujours un bon choix
Big store lots of amazing products
Clean store
Terrible customer service. Placed on hold several times for 15 minutes or longer trying to ask if they have a battery I ordered in. On the third attempt , I hung up and called customer service to ask what was going on and why I cant talk to anybody. Upon which she transferred me back to parts only to be placed on hold again.
Brockville location. Limited staffing in most areas. Clearance bin had broken open bags of foo
Don't have a lot of products I needed. And others over priced.
If you need things, and you need them cheap, this is your place. If you can't find the things here, go next door to Home Depot.
Pretty good selection
The cashier was not a very nice person.Things that she rang in were not what we were told the price was(lot more expensive)& she was not happy in trying to solve the problem & helping us.We were ready to leave all our stuff there until she came around.For sure if she's there next time I will go to another teller.
Had what i need with a smile
Nice place and friendly
Awesome place and awesome service
(Translated) Very good service (Original) Très bon service
Called to get a price on a couple products. Was told it would take 20 minutes. Find this totally unacceptable.
Meh... the thing about Canadian tire is they have some pretty awesome sales that are hard to pass up. My issue is that most of the staff aren’t really knowledgeable about the products. Another MAJOR gripe of mine is the carts that are fashioned to look like cars for the kids are not allowed out of the store. The reason why a person gets a cart, is because they plan on buying more product than they can carry. When I am shopping with my kids, they are always wanting the fancy shopping carts... but if I am buying anything that is heavy or bulky I have to get a regular cart because they will not allow you to take the fancy cart out of the store! A cashier was very unrelenting to me regarding this issue even after I promised to return the cart to the store. A production ensued with me having to move my purchases and child into a standard cart. It actually makes me mad just remembering it. As if a mom’s job isn’t difficult enough. If you are a business with fancy car-shaped carts, you have to allow customers to move their purchases from the store to their car in the fancy cart, otherwise don’t have fancy carts at all.
Great experience!
1 cashier, constantly and long lines. Bad customer service
People are friendly.
Product in stock, efficient staff
Saw a angler kyak online on clearance so figured I'd go in and grab it. Drove a hour there and they told me it was in a container out back and couldn't get it. Was told to go home and order pickup online. Big waste of time and not sure if will go back to get one
Shopping here is always a chore. Very poor store layout resulted in cramped and congested aisles. Shelves and features are generally a mess. Frequently items are labeled with the wrong price or have no listed price. Some of the most expensive prices compared to other stores excluding the weekly loss leaders. Staff seems to be always at a minimum and never want to help. Asking for a price on an item with no price will have the worker look at you like you are interrupting them a great deal to take 12 seconds to get a price. Several instances where middle management berate other employees in earshot or view of customers. Very poor professionalism. Do yourself a favour and shop at other stores or buy online.
Poor customer service
Friendly staff, lots of options for starter and mid level tools
A big super store with nearly all things I need. This was my first stop from the airport and I loved the veriety for my first ever winter starter kit.
Friendly service
(Translated) Difficulty getting an answer from a clerk Often "back order" products Inform me by phone if they have the product I want and say yes. When they got to the store, they didn't have the product in the end (Original) Difficultés de se faire répondre par un commis Souvent les produits "back order" M'informe par téléphone s'ils ont le produit que je veux et disent oui. Rendu en magasin ils n'ont pas le produit finalement
Parking lot is small.
(Translated) I dealt with Terry at the auto center. No pressure, no hiding place and impeccable service. I will definitely continue to have my jeep serviced there. Thanks for your good work !!! (Original) J'ai fais affaire avec Terry au centre auto. Pas de pression, aucune cachette et service impeccable. Je vais définitivement continuer de faire faire l'entretien de mon jeep à cet endroit. Merci pour votre bon travail!!!
Store can get crowded. They're expanding / remodelling now. Sometimes staff can seem a bit grouchy or snappy with you. Online orders could be better as the app will tell me it's ready when it's not and staff will act like it's my fault for coming early.
Love their curbside pickup. Don't even need to leave your car.
Decent stock helpful staff
No tills open except for 1. Long wait. #LetsGuide
Good well stocked store. Needs more staff.
Very quick and organised place
(Translated) There is a friend all the same ...... (Original) Il y a de tout même un ami......
The associate was very helpful and fast. Great service and had what I was looking for in stock.
Great price
Lots of choices and great prices
Great service today.
The store is a little chaotic at the moment as renovations are taking place. Shelves are empty in a lot of the aisles, and their covid protocols seem to have lapsed as there was no hand sanitizer available. It appears that the shopping carts are also no sanitized after each use by staff. We had to ask for wipes to clean the cart before using it.
Canadian Tire is a good place to get automotive parts and things that you need for your home it has a quite a variety of things you can use in everyday life.
Love it
Came here for a block heater cable for my Sunfire. I talked to the lady who was working at the automotive parts desk where she asked me about my car's engine and confirmed details with me. She told me the price and handed me the part. I thought the price seemed higher than I had expected so I took a quick look at their selection and realised she had given me the incorrect part. The employee had given me the cable for an ecotec engine, despite having just confirmed that my engine was not an ecotec. The cable she had given me would not have fit my vehicle. I gave Napa Auto Parts a call and in minutes they had me on my way with the correct cable for a fraction of the cost.
(Translated) Beautiful brand new store! Beautiful brand new store! (Original) Beau magasin tout neuf! Beautiful brand new store!
Had a great experience yesterday at this store. I went in to purchase an item that was marked down from $59.99 to $19.99. The website said they had 3 left. In the store I could not locate it so asked a staff in the department if he could …
Very tiny store, cant pass people in the aisle. Couldn't find anyone at the parts counter and stayed there for 10 minutes until we went and found someone else to get what we needed
Computers at cashiers go down alot.
sad excus of a store , noone wants to help customers , there all hideing , no way to get tire prices . how do they sell anything ,
Visited from out of province because I needed a new 7 way plug for my trailer. Called in advance to check stock and they auto guy assured me they had some and warned there are different styles (w/ & w/o center contact). Got there and he came to check my trailer to make sure I got the correct one and found it on the shelf for me. He also gave advice to prevent corrosion on connector. He had no other customers so we shared perspectives on life and politics from different parts of the country. Thanks Andy!
Love Canadian Tire!!!!
It was great The staff was very helpful.
Good deals at times. Hard to find stuff
Newly renovated store is very nice and easy to navigate.
Either you cannot get near the auto desk because of endless waiting or you write a couple of hours off to get an estimate on auto repairs only to find they are ALWAYS way more expensive then anyone else. I dont even bother wasting my time at Canadian Tire any more .
Get rid of the corral
Amazing Variety for every day Needs,good Prices and good Service
Boy do I ever like shopping at Canadian Tire Wallaceburg. If you are looking for good deals this is the place to go. If a sale comes on and by chance they don't have it in stock. They can have it over nighted from their Chatham store or other store. With that said they have a whole group of wonderful employees. If you can't find what you are looking for, just ask an employee. They are always friendly and willing to assist you. Keep up the good work folks, I really appreciate your kindness. Respectfully Michael Marchand
Friendly helpful staff!
(Translated) Not great stuff that you px paa sell because its brand not px sell with cashiers with the air solid beast the auto department of the shine tire vrmt not satisfied with my visit not recommend (Original) Pas super des truc que tu px paa vendre car ses marque pas px vendre avec des caissière avec lair bête solide département de l'auto du shine a pneu vrmt pas satisfait de ma visite recommende pas
Dropped to 3 stars because they didn't give meany canadian tire money maybe they don't have it anymore wierd
Check your orders before you leave the parking lot. They gave us the wrong item and there is nothing they can do about it until the store reopens fully. I understand it is a crazy time we live in, I can wait, that is not a problem. Just letting others know to verify before you leave just to avoid the hassle. Even if they just put the bag in your trunk, double check all of it. Making sure product numbers match up. That is my fault for not verifying until I got home. I thought a switch would be easy.
Busy
Clean and lots of inventory
Great place and fast cashiers
Did not have what I wanted would take for days to get my battery the guy was not very helpful
CANADIAN TIRE - WE CAN NOT!!!! This is a new slogan should be. Want to share some bad experience dealing with Flin-Flon store. - Wanted to buy a tool chest- found Two in stock available. Have to travel 140 km to the nearest store in Flin. And what? They CAN NOT find them! - They have one from shelf open but CAN NOT sell it without manager. - To buy online They CAN NOT deliver it because it is oversized item! Period! Two huge boxes can not be found! I wasted 3 hours of my time and about 60 CAD for gas to face such an unprofessional attitude!
They didn't what I was looking for, sold out, thanks
Weekend crew useless in the auto part department
There are two entrance doors to get inside for shopping. One way is through the mall. The other way is from the service department side. Whenever I tried shopping at the shop to buy auto parts, employees don't let me in to shop and tell me to go around and use the other door to get in. If I have to use the other door, I have to walk another 10 to 15 minutes to go around the mall. Why they even create the door or let the door open for entrance if they don't let customers in to shop inside? Sometimes people look completely normal; but some people have difficulty walking. There are many elderly customers too. I don't know why they create this policy.
I had to leave the store because I had my business bag with me. I’m not leaving all my clients information and my laptop in my car while I Christmas shop. I recommend avoiding this Canadian Tire. I know I will be not shopping here in the future after this interaction.
Clean store with helpful friendly staff. Check if it's in stock in Glace Bay or you'll have to go to Sydney where they have a much bigger store with a bigger selection. Get hardware at Cameron's Castle by the bayplex. It's much cheaper there.
We've had two flats in the past month since getting our new tires here. Both flats were installation errors as they were not sealed properly. Don't get or change your tires here unless you want massive inconvenience.
(Translated) Very good experience at the Auto Center with my spouse, we made an appointment to change our 4-wheel brakes recommended by our dealer (Honda) for more than $ 1350 once our CRV was checked by the mechanic, the Director BEN made us enter the situation. garage to show us our brakes they were good at 70% in Av and 80% in Ar result I was just advised to clean the brakes to extend the life very good transparent and honest service. In addition they took the opportunity to do an inspection they saw that the filters were still clean and we find a burnt bulb service very Pro I recommend Thank you Ben. for the little mechanics short was the Fun (Original) Très bonne expérience au Centre Auto avec mon conjoint nous avions pris rendez vous pour changer nos freins aux 4 roues recommandes par notre concessionnaire (Honda) pour plus de 1350$ une fois notre CRV vérifier par le mécanicien le Directeur BEN nous a fait rentre dans le garage pour nous montrer nos freins ils étaient bon a 70% en Av et 80% en Ar résultat on me conseille juste de nettoyer les freins pour prolonger la durée de vie très bon service transparent et honnête . En plus ils ont profiter pour faire une inspection ils ont vu que les filtres étaient encore propre et on trouve une ampoule brulée service très Pro je recommande Merci Ben. pour le petit court de mecanique s'etait le Fun
Worst “mechanics” around I wish I could give them ZERO stars! I will be taking my complaint to head office. My daughters suv was brought in they were told we thought it was the strut. They then tell us it’s the ball joint and the struts are fine, they replace that and say there is still something wrong and they’ll call us this morning to check it over for free. They DON’T call us we call them and now they said the STRUTS needs to be replaced!!! This is after we paid over $500 yesterday! I’ve heard bad things about them before and wish I’d listened. You’re better off fixing your car yourself! You can see the paper where they checked off that the struts are fine!!
Terrible mechanics, they replaced my cv axle but in doing so the mechinac tore out my sensors for abs brakes, traction control and VSA. I had to come back a day and a half later burn more gas because of there stupidity and I didn't receive and gift card or anything. I would NOT recommend this place and the mechanic let my car leave the building knowing full well what he did and he played stupid when I came back and told him about it, which makes me mad the most!
My favorite canadian tire around here. Cleaner and i love the widened area at the entrance. From outdoor, car, household item. General department store. No groceries but they have candies.
I wish they had customer focus like home depot
Is a nice store, good service.
Good service
Good helpful people
Always take my care to them, for maintenance and tires. Their auto centre in Courtenay is organized and well run. Staff are honest and knowledgeable.
Both the hours on Google, and their website were wrong for Saturdays. I drove an hour and a half only for them to close as soon as I arrived, 2 hours before their posted closing time.
Very helpful staff and large selection of products.
A nice big Canadian Tire, large store, well stocked, great sporting goods section Store should get 5 stars but it is not dog friendly, and having moved from a town where the Canadian Tire was dog friendly it's a pretty big negative
Not too happy with their credit department, actually not happy at all
(Translated) new store (Original) magasin neuf
Got new winter tires and wheel alignment is done from Campbell River store. Great staff and great customer service from the auto department ( Andrew) and the very nice lady on Customer service on service. We found out I needed one new wheel Andrew called me up and ask me to come over by the time I got there he already has found a replacement wheel in some local 2nd hand shop and brought in so I don't have to wait. 5-star team...great communication...keep it up. Totally recommend our local Canadian Tire location.
(Translated) Not impressed !!! (Original) Pas impressionnée!!!
Store is currently on an upgrade. Helpful staff regardless of what is going on.
I had purchase 2 items from this Canadian tire store for my pool, the items never came in a package and only a barcode sticker on it. They didn’t give me a bag for these to items and when I wanted to return these items because they did not fit the pool I had which I returned 2 days later at the this store I bought them from. The customer service lady was rude and said well there is a piece of grass on it and where’s the package. I said they were in my vehicle in the back only and they never came with package go see for your self you have plenty in the pool section. I also stated I never used them only seen if it would fit my pool and which they did not. She then took about ten minutes wiping them down with windex while the line up was building up behind me before she would process my return they were clean and nothing on it only a piece of grass and which she needed to windex it clean. It took about 15 minutes to process and she could not even give me my receipt back because her printer was down and she would have to walk to automotive to print and with it already being long,I said no to the receipt. She made clear she needed the receipt I can’t have it back even though I had items on it with other things. she couldn’t maybe just leave windex part out of it in which she made no difference to the items and went and printed my receipt and saved a bit of time for the next in line. Rude and unprofessional I will travel the extra mile before I go back to this Canadian tire. If you don’t want any dust or anything to get on the items they should be in packages can’t be like that if the items were never in packages, nothing was wrong with them and not even dirty. I probably had the more clean returning them then when I bought them, being that they weren’t covered in dust when I returned them.
I shop at the Chatham store often and usually have a good experience. Someone is always available for directions or information. However one thing I would like to suggest is that the store would get rid of those computer tablets in the windshield wiper/oil filter section and bring back the old reliable books. Those tablets are super slow and will often display an error message. It's a good idea but unfortunately it hasn't been supported with reliable equipment. As a result I usually have to go to the parts counter to have an employee look up the correct parts for me on their computer.
Very friendly and helpful
(Translated) It was difficult to have a clerk to help me and the one who answered me did not know where the article I was looking for was located. (Original) Difficile d'avoir un commis pour m'aider et celui qui m'a répondu ne savait où se trouvait l'article que je cherchais.
(Translated) Very good and the staff are very attentive to help you thank you (Original) Très bien et le personnel sont très attentif à vous aider merci
Found everything
It's always hard to find someone to help you.
Some things are hard to locate and it's not always easy to get assistance. Some things in the flyer are not even on the shelves as considered out of season.
very good place
Exelent automotive repair and also they rent tools if you have time and skills to try have new parts and on end new experience for DIY fix ;) Live that Store ;)
I found a barbecue I need to buy this week, the website says none in Charlottetown, and 5 in Summerside , they would not order one other transfer one! Home Depot here I come! Very disappointed
Good service Friendly staff
(Translated) You never find a clerk (Original) On trouve jamais de commis
They have a weird thing where you have to stay behind a line at the queue at checkout
Real nice people to talk they go out of there way to help and I always get good service
Had everything I needed!???? I could spend hours there! I want a job there.
When I need something to complete household tasks (and in reality, an excuse to ESCAPE from those said tasks) I like to visit Canadian Tire. I have been to many Canadian Tires across this fine province and this location is right up there. I like to walk the aisles looking at all of the nifty stuff, and if I require help, I can usually find a store associate for assistance. During lockdown I made several large item purchases and everything went smoothly. But it is so much better to actually be back IN the store!
Daniel did a great job! He found the puncture on my tire and fixed it quickly! Also, he's very trustworthy, which is important when someone is in your personal car. Thanks!
Never have what you need, ask for help from the store clerks and they run away on you, and when you ask to speak to a manager they never have a resolution. And dont get me started on the mechanics in the shop,...
Very kind, patient and understanding staff. A place to go to for many necessities. It would be better if they had a mechanic available on weekends.
Very good. The young man was very efficient with my inqurie
Just rude. I generally love cdn tire but not yesterday. I went in to get some pricing on new tires. I was feeling ignored by the guy behind the counter that was 'busy' doing something on the machine, and when he finally did acknowledge me it was with a dismissive "yes?". I don't know a lot about tires but i don't need to hear the eye rolling in the tone you take with me. Offer to help me..This is Canadian TIRE afterall. I left and went straight to the independently owned tire store across the street who gave me a great deal and did the job right then and there.
You will always find a good deal on somthing.
Terrible management
great
Slow service exp
(Translated) It's very small, the rows are narrow, the products are scattered. (Original) C'est très petit, les rangés sont étroites, les produits sont éparpillés.
(Translated) A MADAMEMA REFUSING A MINI HOCKEY STICK. I WAS ONLY MISSING 10 CENTS MORE I AM ONLY 10 YEARS OLD AND I DID 3KM TO GO TRUE THANKS (Original) UNE MADAMEMA REFUSER UN BÂTON DE MINI HOCKEY . IL ME MANQUAIT SEULEMENT 10 CENTS EN PLUS JE N'AI QUE 10 ANS ET J'AI FAIT 3KM POUR Y ALLER VRAI.ENT MERCI
Good store staff very polite.
Just hate this place. Their consultants are really incompetent. They do not know where their goods are unless they are on sight.
You go to the parts counter and tell them the year , make, and model of your car and they go and give you parts for a truck that you don't Even own. This happens over and over again. Or you call for something and they tell you that they have lots but when you get there they tell you that they have been out for a week. I would give it a worse rating but some of the staff are great and will try to find you what you want no matter how long it takes them.
(Translated) Nice, clean place with a wide variety of choices and good prices. (Original) Belle endroit propre avec une grande variété de choix et de bon prix.
lots of great buys of everything
Nothing new at this Canadian tire. 1 good employee and she/ he has the day off when I need something .Customer service is inportant to me , but not to them !!!!! Going to try wallaceburg next time . The trick is not to expect much. Go for the sales and leave don't shop it will drive you nuts looking for help. You'll be passed around Like a hot potato till you lose interest.
Unable to find a single tire made in Canada. Feeling uneasy about not understanding the subtle humor and subtext of this place.
Finally a new owner who has improved this store with a better supply of inventory. Good for customers, staff, and the owner.
if you know you know
No-one to ask about somethingbi couldn't find but all else was good
Very busy.
Small store hardly has anything when you are looking for something.
(Translated) lots of choice and new super job (Original) beaucoup de choix et nouveau emploier super
Love this store,was looking for something in an aisle and a store clerk actually came up to me and asked if I needed help where the old store you had to chase around behind them to get help if you could find someone. The staff are friendlier and he went to look for my item in the back and was back within minutes.
Have great variety, very large "as is " area
This place has everything!
(Translated) Beau Canadian Tire, on the other hand, the service is less present than the first year, at the opening. (Original) Beau Canadian Tire, par contre, le service est moins présent que la première année, lors de l'ouverture.
Great shopping experience.
Helpful staff and the cashier was incredibly kind.
Purchasing a paddleboard here has been a much too complicated transaction. Despite many other issues which have been minorly resolved, the board still doesn't a fin for it, and the summer is almost over. I'd sugguest people to take their business elsewhere.
Easy to find in Charlottetown. The store has a lot of what you need!
(Translated) Canadian Classic Draw (Original) Canadian tire classique
Great store, not crowded.
HUGE selection of Christmas Lights and decor! A must visit place.
They always have what I'm looking for. Lol
(Translated) Very nice store their really impressive Christmas section. their specials are really good. Many thanks to the store manager exceptional service (Original) Très beau magasin leur section de noël vraiment impressionnante. leurs spéciaux sont vraiment bon. Merci beaucoup au directeur du magasin service exceptionnel
Bought flowers for wifes flower garden
Helpful staff
Great customer service always helpful
Amazing selection of fishing supplies!
Always something on sale. Great for gardening and hunting supplies
Helpful staff very plesant
Seems bigger then most stores
The customer service is awful
(Translated) The choices are not obvious because there is no indication for the sectors and the sectors are mixed for me everything is good for you to see (Original) Les choix ne sont pas évident car il y a pas d'indication pour les secteurs et les secteurs sont mélangés pour moi tout est bon à vous de voir
(Translated) We do not speak French in your stores for visitors outside not interesting for us (Original) On ne parle pas français dans vos magasins pour visiteurs dans dehors pas intéressant pour nous
Great store always good experience in our Great Canadian Tire store
Helpful friendly staff
Items not on the shelves but when l asked, they had it in the back. I guess it was successful but l shouldnt have had to ask for it.
For vehicle repair, this is where I go first.
I hate shopping here, their customer service has to be one of the worst if not the worst in all of the retail world! Do they train the workers to avoid customers? When you finally do corner someone and ask for help you usually get a one word answer and then they make a guess and point you in the wrong direction or just say they don't know and stand there with a blank look on their face.
(Translated) I went there to buy a pressure washer. it was not on display, I had to look for a clerk for 15 minutes and when I found one he was trying to leave and telling me to go see someone else. He went to get a flyer. There …
Awesome...had everything i wanted in stock
Helpful staff
Very courteous ☺☺
They've reconfigured the exit so if you need to exit without buying anything you're almost trapped in the store! It's awful now!
(Translated) The store very small very jostled in the aisles ... unpleasant to shop (Original) Le magasin très petit très bousculée dans les allées...désagréable pour magasiner
(Translated) Interesting services and diversified products (Original) Services intéressant et produits diversifiés
Great product selection with nice staff!
Always Canadian, great service
Great service n selection
Great contents but terrible service and they don't answer the phone
The young lady who helped me was really nice. They allow dogs here and everyone was really nice to my dog too. They even offered her treats.
If you thinking od going in canadian tire garage you better think twice. You want to be safe in your car don't go there
Well stocked.
(Translated) Good service (Original) Bon service
Pretty nice for a CT
(Translated) Good but lack of choice in articles (Original) Bien mais manque de choix dans les articles
Franchisee, Cam Beach, is above dealing with customer complaints. I had problems with senior management and learned quickly that they behave badly because of the trickle down attitude from the franchisee. Canadian Tire Head Office was more than happy to resolve my complaints. There are many options for shopping in our small market so there is no need to deal with the arrogance of this Canadian Tire franchise. I will never return.
New to Gatineau but the Canadian Tire here is nothing short of awful. The autoparts department couldn't find parts that were shown online. Prices varied between online and in store. Horrible customer service. To be fair, it's not much different from the majority of Canadian Tires across Canada. Good luck.
(Translated) Always a good service! (Original) Toujours un bon service !????
Its ok there. People are easy to find but too busy to effectively help sometimes.
It was a typical trip to the store.
A++++
Not a huge store but can almost always find what I need and this store tends to have the best clearance section.
Classic place but have to give 3 stars as they didn't mandate staff masks for some time
They simply forgot to put the nuts back on my tires I lost a wheel on the parking lot when I left, damaging the whole car. Unbelievable!
Excellent !!!!!
Had to leave store with our 8 lb dachshund that I was carrying because it’s not a pet friendly store, not happy, first non pet friendly Canadian Tire I’ve been in.
Great deal of help. Automotive guys rock.
Everything but camper supplys
(Translated) Rotten no service (Original) Pourri pas de service
If it's not on sale just wait till next week
(Translated) I had a bit of trouble getting information, felt like it was bothering me. But they recovered and they were more helpful. (Original) J’ai eu un peu de mal à obtenir des informations, j’avais l’impression de déranger. Mais ils se sont repris et ils ont été plus serviables.
(Translated) Too crowded (Original) Trop encombré
(Translated) Waiting time at checkout too long! Must respond to customers who make returns !! (Original) Temps d'attente à la caisse trop long ! Dois répondre aux clients qui font des retours!!
(Translated) On the site of Canadian tire ... It is indicated limit that everything is out of stock ... contrary to what I saw in store in person where it had several choices (Original) Sur le site de canadien tire... C'est limite indiqué que tout est en rupture de stock... contrairement à ce que j'ai vu en magasin en personne où il avait plusieurs choix
Good store but like most box stores, customer service leaves something to be desired.
The staff at this location are great, I just bought two kayaks here, and its where I buy most my fishing equiptment.
(Translated) Excellent service (Original) Service excellent
(Translated) As of May 4, 2020, they wanted to force me to take off my gloves at the entrance to the store, not insisting on the obvious bottle of purell I was holding ... What is more, they force customers to fiddle with their muddy washbasin and their soap dispenser just as messy, never will I go there and if you care about your health do yourself a favor go to Cannac, BMR or Rona, even going as far as Promenade St Bruno. In addition they had the audacity to suggest to me that it is like that everywhere NOT ... It is called telling lies that my dear (Original) En date du 4 Mai 2020 on a voulu m'obliger à enlever mes gants a l'entré du magasin, non obstant l'évidente bouteille de purell que je tenais... Qui plus est ils obligent les clients a tripoter leur lavabo croté et leur distributrice a savon tout aussi croté, pus jamais j'irai là et si tu tiens à ta santé rends toi service va au Cannac, au BMR ou Rona, quitte à aller jusqu'au promenade St Bruno. En plus ils ont eu l'audace de m'ostiner que c'est comme ca partout NOT... Ça s'appelle dire des mentries ça mes chers
Good prices.good service sometimes short staffed
(Translated) Clientele welcomed (Original) Clientèle bien accueillie
Always great with great staff and wonderful customer service.
(Translated) The staff who work at this Canadian Tire lack training and experience. I asked the clerk at the auto parts counter for the oil filter numbers for my 2 vehicles. When I got home, I undertook the oil change of my first vehicle and returned when replacing the filter, I noticed that the clerk gave me a filter number that did not match my vehicle. I check the filter of my second vehicle and same thing, I have the wrong filter. I do not recommend the parts counter, people lack knowledge and experience. (Original) Le personnel qui travaille a ce Canadian Tire manque de formation et d'expérience. J'ai demandé au commis du comptoir pièce automobile, les numeros de filtre a l'huile pour mes 2 véhicules. Rendu chez moi, j'entreprend le changement d'huile de mon premier véhicule et rendu au moment de remplacer le filtre, je constate que le commis m'a donner un numéro de filtre qui concorde pas avec mon véhicule. Je vérifie le filtre de mon deuxième véhicule et meme chose, j'ai pas le bon filtre. Je vous déconseille le comptoir des pièces, les gens manque de connaissance et d'expérience.
Lots of selection and very helpful staff
Staff was super helpful. Finding the item was not. Stock said 7 there was 1
Great place to shop for good prices
Great place to shop.
(Translated) Canadian Tire newly installed. Grand, superb, there is everything. Large parking, superbly clean, finally a place where the customer as it should be. Clerks advise you, listen to you and take the time to serve you .... (Original) Canadien Tire nouvellement installé. Grandiose, superbe, on y trouve de tout. Grand stationnement, superbement propre, enfin un endroit où le client comme il se doit. Les commis vous conseillent, vous écoutent et prennent le temps de vous servir....
Items in stock that you are looking for
Deadly staff loves going there
Big store with most products you would need for Home, garden, automobile and sports. Full service bays. Minimal staff to help you but there are ‘search’ terminals to help you find your items.
Usually i like to shop at CDN Tire. But i bought a duramax vinyl shed, which went on sale 3 weeks after and they were not willing to pricematch it for me.
Due to Covid, I have only visited the garden centre. It was well stocked and the staff were friendly and helpful.
(Translated) For tool lovers these the best place (Original) Pour les amateurs d'outils ces le meilleur endroit
Using the Canadian tire website, I entered my postal code and it pulled up my local store, how many are in stock and the exact aisle my product was in. The store is so well played out that it's super easy to find your item as well.
They also sell tires and have mechanics. In the summer they have a garden centre. As It's a tiny building, well, compared to the monster stores that are being built now. They pack a lot in that little space. Sometimes it's only one or two of an item which can suck if three people need the same thing in the same day. Everyone who works here is great. They know where everything is and are more than happy to help. Also. I have to say they are always fully staffed. You can always find someone. Well it's rhe only one in Elliot lake and the next one is an hour away so it's the best bet.
Helpful, accomodating staff. Great credit card program and rewards
Very friendly and helpful staff, good selection. The associate in automotive even helped us pumping up our tires although we just asked for the nearest tire pressure check station.
Ct money is bs. I spent 119 dollars and earned .42 cents. I should have went to Walmart
No pricing at all in fishing section, plus over 30 items in-store clearance on site that aren't in store. Will drive the extra 20 minutes to avoid store.
I am never buying anything from Crappy tire again.
Lousy service, decent selection if you can find it yourself.
One of my favorite places to shop. Great sales and they have what I want 99% of the time.
Hi I want to say thank you so much for providing a air conditioner that I desperately so needed. And your employees .I deal with health issues so thanks so much It means so much. That yo people provided what i needed in a crisis circumstances .thanks Peter meaney hi I just would like to add .a friend had a bad experience with ATV tcl tv .this is not about Canadian tire store it's about tcl tv and any other products from tcl I hope the manager can read this if they sell tcl tv etc my friend had a terrible experience there is no service here in Canada so spread the word do not buy tcl TVs and just warning people to not buy this product tcl let's put tcl out of business spread the word go on Facebook Instagram etc thanks
It was great at the new Canadian tire store
Always good for your daily needs
I just want to thank Joanne for her help. Always friendly and cheerful. Always runs around the store helping me to find the items on my list. I can always count on her help and I truly appreciate it. She is at store #146. Thanks again
It has its ups and downs. Ups is that there are some extremely helpful employees that truly care about customer service. Downs about the brooks store is that it RARELY has the products in the flyers. I often have to travel to medicine hat to get the products on sale in the flyer.
Love Canadian tire!
(Translated) Good service offer (Original) Bonne offre de service
Great
Must be my favorite store! Toys for men (tools) auto parts. Sports and more
Love it
Nicely laid out store. Needed something not kept on sales floor. Kind of painful getting someone to locate it but the guy was very helpful in getting the large box loaded on a trolley and to cash.
It was great as always. I love my mechanic Bob Ford!!
(Translated) Hello me, I'm in Gaspé, it's mainly the information on certain items can be a brand welcome you you have to run often to find a section manager yesterday I left the store I went to Rona's place very nice welcome .P.S ??? Sorry that was my opinion. hospitality is very important especially these days. ????????. (Original) Bonjour moi je suis a Gaspé c'est surtout les.information sur certaines articles peut être un marque t'accueille ils faut courir souvent pour trouver un responsable de section hier j'ai partie du magasin je suis allée rendue chez Rona très belle accueil .P.S ??? Désolé c'était mon opinion . l'accueil c'est très important surtout ces temps ci. ????????.
Great deals here today.
Excellent customer service,Such a polite cashier (Geet) to talk to.
Rate and reviews are a nuisance
Friendly service and knowledgeable, pleasant staff is what I have encountered at every visit to Chatham's Canadian Tire Store.
I asked two different customer service representatives to help me find an item. No help at all.
Helpful staff
They were great, broke down on highway, limped my car there, they had what I needed (thankfully it was a basic repair) they have "curbside ordering" at their exit doors so there was no wait as long as I knew exactly what I wanted. The most helpful Canadian Tire I've ever experienced!!
Some of the people here are not very helpful. This place has what you need and then some. I recommend shopping here. Just make sure you speak to the right person.
This store is cluttered, dirty, some of the stock seems out dated, the staff is not as helpful as they could be. They are super friendly though. I just think this town needs a newer and a bit bigger store. This must be the only original Canadian Tire store left in the entire country.
Great selection. Like any other Canadian tire around. The aisles are always crowded with stuff and look sort of junky
Product in stock and sale price was great.
Like all of them there is a great selection and they have awesome sales.
(Translated) Very good service. I found what I wanted in special (Original) Très bon service. J'ai trouvé ce que je désirais en spécial
(Translated) Everything is expensive (Original) Tout est cher
Stock numbers are constantly not up to date with their website. Call ahead and get the person on the phone to get the item into their hands before making a drive to pick something up. Pretty unreliable have had this happen on multiple occasions. Store is really starting to look dated compared to the newer canadian tire stores. Aisles tend to be congested and messy. New cash design is awful no flow to it forces everyone into a single long line.
(Translated) Very good service (Original) Très Bon service
Well organized and asociates are helpful when available. ????
The cashier was not very good. He throws my change on the counter and I had to ask him to hand it to me because I couldn't pick it up and then he dose the same with my recept right after telling him I couldn't pick it up, this is after spending over $500. Not impressed with the teller. Everybody else was great.
Always helpful staff, good deals!
Everything i needed!!
Staff not answering phones. Waiting 4 minutes for some one pick up the phone.
I was very insulted by an employee today. I stopped to ask an employee where heaters were , she told me but she looked at me with suspicion, which confused me. I suddenly realized she suspected me of stealing. I was very perturbed and …
Well stocked - friendly staff
The staff was very helpful this evening
One of my favorite places to go!!
The lady at automotive counter was kinda mean and not to helpful. She was rude when I ask a basic question and then huffed when I asked a follow up question. Then the next customer came up and she did the same. Both myself and the other customer left without getting what we needed. This happened today. Would not advise anyone to go through with that.
Always have liked this store.Clean bright and has lots to choose from.
Correct
They had the bulb I was looking for
Always great sales
Bought a really good looking, healthy rubber tree to spice up the office, and we get all our pet supplies for our shop cat here as well. Always quick and easy here.
(Translated) Good (Original) Bon
Usefull
It's a CTC - not enuf staff or they r all hiding
We bought an item 2 weeks ago and saw that it was on sale starting today in the Boxing Week flyer. We were unable to get the rebate on our item because this store only honours returns during the first 7 days. We drove to another Canadian Tire store out of town and we were able to get the $150 rebate without a problem. Shouldn't all Canadian Tire stores have the same policy about items that come on sale? Needless to say, we will not be doing business in the Brockville location.
Had the sale item that I went there for. Helpful staff. Put item in my vechical for me as it was too heavy for me.
Keep up the good work thanks for being open
The worst costumer service. Rude and unprofessional. Will never go back.
Always lots of tellers on so your not standing there all day love it
Al and Luigi went above and beyond to make sure I got the right tires on my car last month and Luigi has installed two performance exhaust systems for me in the last few years on my Mustangs, everytyhing was lined up straight and centered perfectly both times. Thanks guys.
Update: All done at Brakes and Muffler! I don't need to change a new Caliper! Canadian Tire is good but customer service is not good! My car was bad for the rotors and pads. I had to change the pads to drive my car for work. So I came to Canadian Tire and I would like to book appointment to change the rotors and pads for my car. But they said: I had done a half job and they can't do it! It's weird? Big company will real rule? They said : I need to change a new Caliper?? but my Caliper is still good! omg I called to 1 (800) 387-8803 for complaint about that and they said: waiting a few minutes then 1 hours with no answer! I have an appointment with Brakes and Muffler, they are so nice and easy !. Bad service ! You're a big company but you don't need to grow up your business! Let's see your stock on the market!
Great selection, but if you're looking for something in their flyer, forget it. If it was a good buy it will be gone. Rainchecks are a joke, they never call to say the item is in, you have to keep returning to the store. Aisles are too narrow.
Had to buy a new Tire, in January 2020, they installed one dated mid 2017. They told me they had 70 in stock.
Has lots of variety household goods sporting equipment , outdoors for the house and camping supplies . Xmas decor is out too !
(Translated) It's a little Canadian Tire. Less choice and less inventory than in larger stores. Instead of selling food (pickled mushrooms !!!) or party balloons ... They should focus on their primary mission. …
(Translated) Very good customer service and really courteous managers! (Original) Très bon service à la clientèle et les gérantes et gérants vraiment courtois !
A wide variety of products at reasonable prices.
The Chatham store actually had what I was looking for, imagine that! 2 stars are for all the times I have to walk out and go to a different store
This Canadian Tire store is excellent in Elliot Lake Ontario
Very friendly hard working staff and good customer service and a very clean store and their manager Keith looks like Jay Leno.
Fine. Keith
(Translated) For a Canadian Tire! (Original) Pour un Canadian Tire !
I would've given 5/5 stars, but their car batteries are garbage. I have bought 7 RV batteries over the years and every one has failed within 3 months of the warranty running out. You can never get a straight answer, when you ask when the acid was put in because that is the day the life of the battery starts . It could be a year or two before it is sold shortening the life of it. Myself being a commercial fishermen I like to have a couple of dry batteries in storage in case a battery fails. It isn't a big deal to put the acid in them yourself.
Plants still looking good.
What a mess they are remodeling but when completed looking forward to the change be pacint it will come
I was returning an item that was faulty and I was treated like a criminal it took 45 mins and the employee called her mgr and he hmmd and hawed. I was getting furious by this point, I mean wow really. Really realty bad service. I have spent a lot of money there and to be treated that way just ridiculous.
Curbside pick up was quick efficient and the young man who brought out my bags of dirt placed them in my car closed the trunck without slamming it ????
This store is jammed packed with everything you need. The staff are Bert helpful????
Their curbside service leaves everything to be desired.
Good place to get home stuff
Well laid out and helpful staff.
The shopping experience could have been much better. Problem was these incredibly annoying "ATTENTION CUSTOMERS... ATTENTION CUSTOMERS" announcements every few minutes. I couldn't get out of there fast enough.
Superb service and customer support Good quality low prices
(Translated) And as always good service and the world is nice (Original) Et comme toujours bon service et le monde est gentil
Bad experience getting new tires installed . Im very dissatisfied with the service I received . It started off my appointment was pushed back in time . Then to be upsold on apparent issues with vehicle I was already aware of simply wanted the tires installed and winters taken off. Then after driving the vehicle about 30 kms noticed a wobble from rear tire to arrive home and literally find all the wheel lug nuts about to fall off could turn all with my fingers. I am aware you have to re torque after 50 km but these were clearly missed as all other wheels I checked and turned slightly with my torque wrench were tight. It's a good thing the tire didn't fall off and my wife and newborn weren't in the vehicle. Less than satisfied.
Staff had to get 2 items out of the cabinet on sale for someone else waiting. I was standing there and said I'd like 2 items as well. He said, my hands are full. I was shocked and so was the other 6 customers standing in the isle.
No service dogs permitted with no control o we them
Great selection! My favorite place for candles!
(Translated) Pad too much to order for a Canadian pulls (Original) Pad trop a l'ordre pour un canadien tire
Canadian tire is honestly the best place to go for whatever you need
My local, "2nd home away from home. "my love for CT has been a long one." 2 things stick out the most, service and especially return or exchange of products, something happens a product breaks and with your receipt you op in to exchange it or refund it. This is handled immediately upon coming in to the store. It's so so simple. This return policy Is the best in practice as it is in real life. And from a loyal customer of 30 + years this service policy should be implemented throughout all such big box stores. Really, " please the customer and you'll have business from them for life." SR
I love the huge amount of product the store offers and the prices are actually very good when they have a sale one... which is weekly. However... customer service can be pretty suspect at times. It seems like some staff don’t really want to be there. Update -Recently I have found that the guy that works in the hand tool department to be quite accommodating in helping me find what I was looking for. Automotive seems to be hit and miss.
Really nice Canadian Tire store. The staff are very nice everytime I've been there, and they have a decent amount of stock and variety for a smaller location. Parking lot is not good though.
Couldn't find anyone quaĺified to help us find what we were looking for, found it on our own. Went to customer service desk to order item from book but because of Christmas shopping very busy. There was only one person working desk we left decided to come back on a quieter day.
It's a beautiful store anyone like hunting and fishing a bit of everything there...
(Translated) FREE FOR ALL! We pile on it. Customers who have not made any purchases, must "step over" the world, in the queues, often endless ... in order to come out and in addition, NO HAND CLEANER, ???? to quit ... (like 50% of poor businesses.???? (Original) FREE FOR ALL! On se pile dessus.Les clients qui n'ont pas fait d'achats,doivent "enjamber" le monde,dans les files d'attentes, souvent infinies....afin de ressortir et par surcroit, PAS DE NETTOYEUR A MAIN ,????pour quitter...(comme 50% des pauvres commerces.????
(Translated) Small but perfect (Original) Petit mais parfais
VERY GOOD STORE..
(Translated) Don't even take replacement parts for their own products; here a $ 10 coin for a compressor. The seller trying to sell me a brand new Mastercrap compressor again, for $ 160 ... Are you walking to commision by any chance? What a lack of professionalism! (Original) Ne tienent même pas les pièces de remplacement pour leur propres produits; ici une pièce à 10$ pour un compresseur. Le vendeur à essayer de me vendre un compresseur neuf Mastercrap encore, pour 160$... Marchez-vous à la commision par hasard? Quel manque de professionnalisme!
Great salr prices.
(Translated) Always well served????, they take the time to help you make an informed choice. (Original) Toujours bien servie????, ils prennent le temps à vous aidez afin de faire un choix éclairé.
Beware of sale discount trap. Check walmart and amazon.ca to know the actual price
(Translated) Always a good service! (Original) Toujours un bon service!
(Translated) Well located and object desired available (Original) Bien situé et objet désirez disponible
(Translated) Almost everything is low-end, lack of staff on the floor, on the other hand when you find one, very attentive (e). (Original) Presque tout est bas de gamme, manque de personnel sur le planché,par contre lorsque vous en trouvez une/un, très attentionné (e).
(Translated) Very quick and very courteous (Original) Très rapide et très courtois
Curbside pickup is fast and friendly. BAM. 5 stars! Customer service is in top of reviews.
Fast service but front desk guy was slow
Extremely wide selection and very good prices when on sale.
Friendly service. should sell fishing licenses as they sell lots of fishing gear.Prices seem to becoming non competive in all departments.
If you are in a hurry, I wouldn't recommend going here. While the staff is friendly, there is not enough of them and the lineups to check out are usually lengthy.
Staff friendly and helpful
Goid selection, reasonable prices.
(Translated) Perfect (Original) Parfait
Difficult to navigate in areas, because aisles were not clear. Some merchandise would be difficult to reach, if you are disabled. It really seems that the management is too lazy that there's lots of"projects" that are just abandoned by employees.
Last Sunday, September 5th, my husband had a situation involving major damage to 2 tires of our van. After managing to get a ride to your store in Courtenay, he was amazed at how wonderfully helpful the team was in the tire department … the service was incredible… the best ever! A huge thank you from Kevin to the team who worked that afternoon in the tire department!
Found aisles very cramped with products for sale. Carts can't pass so you have to back out and wait for other cart. So much product crammed into too small of a store makes it confusing looking for specific items.
Bigger than the one on Summerside. A good place to look for your household tools, equipment and recreational stuff.
(Translated) Nice choice of tools ... good quality guarantee! Reasonable prices ... (Original) Beau choix d'outils... bonne garantie de qualité ! Prix raisonnables...
Great place to shop
(Translated) Small alley, little inventory, employees ok (Original) Petite allée, peu dinventaire, employés ok
Always got what I want there
Hard to get a sales associate that knows anything and is willing to help me
A mess.
(Translated) Too small. He's a former Zellers. (Original) Trop petit. C'est un ancien Zellers.
Very disappointed in this Digby store. I have medical issues an they no it. Not allowed to shop there after I been shopping there the last year. Last time they let me in they announced over the PA that there was a man in the store with no mask. Very unprofessional. Funny cause all other ctc stores would let me shop. They have lost my business for life. Thank god for Walmart an Amazon.
Found what I needed quickly and fairly quick check out
(Translated) Asser big for wasted (Original) Asser gros pour gaspé
Horrible
As well as buying all kinds of small things here I have also purchased big ticket items from the hunting and fishing department. The staff were always polite and knowledgeable. Unlike some other Canadian Tire franchises I did not have to line up at the cash for 20 minutes to check out.
Keep Jenn, she shows enthusiasm you don't see in retail anymore. Wonderful will go back just because of her.
(Translated) Impossible to find an employee ... lineup could end up at the cash desks because there are always just 2.5 cashiers. Go to St-Jean. It's 100x better! (Original) Impossible de trouver un employé...des lineup a pu finir aux caisses car y a toujours juste 2.5 caissières. Allez a St-Jean. C'est 100x mieux!
Love this store , always have a good experience
Bring your phone so you can use their WiFi to look up anything you might need to know about products. Staff are rude and unknowledgeable from the manager on down.
The staff are friendly. Thank you Stephan
Excellent customer service.
Great service
Great store with great staff!
Great customer service but the bathroom was disgusting... They have signs everywhere about wearing masks and physical distancing, but the bathroom makes them look like hypocrites.
This is the only place in town where they let your dog come into the store on leash and the staff are so awesome about having Mouse & I together in their store you're always happy to see her thank you very much Brooks Canadian Tire
Bon service
Typical department store
Always the same, you can get what you need there
Took a while for the staff to locate my item
Lots of stuff packed into this location.
I sometimes have a hard time finding someone that works there.
clean store, friendly staff
Great in-store assistance.
Excellent service
Did an online order that was 2 be picked up by noon and nothing was ready and they didn't even have the product. waste of time
Always awesome :)
Customer service is almost non existent in the tire section. Good thing you can check stock and order online...
They don't answer phone calls
Had some good sales on right now. Staff were welcoming
If you don't know where something is all you have to do is ask any employee and they can tell you what isle it is in very simple shopping and they go out of their way to help you
Good service
(Translated) I find the store in a mess ... Especially in front of the seasonal / sports counter ... I often ask the clerks for help to find an item and people always come back to me saying: have not found it ... Moreover they have plenty of external warehouse ... The other time I wanted pool chlorine and had to have it delivered from another warehouse ... lala at one point ... I change to Canac .... good day (Original) Je trouve pomal le magasin en bordel... Surtout devant le comptoir du saisonnier/sport... Je demande souvent de laide aux commis pour trouver un article et on me revient toujours en me disant: ont le trouve pas... De plus ils ont pleins dentrepot externe... Lautre fois je voulais du chlore de piscine et ya fallu que je le fasse livrer dun autre entrepot... lala a un moment donner... moi je change pour Canac.... bonne journèe
Very helpful staff
(Translated) Same as everywhere else (Original) Même que partout ailleurs
Wrong!there is marks
(Translated) I like bcp and very good service especially from the one who worked on toys Thank you !! ????????♀️ (Original) J'aime bcp et très bon service surtout de la part de celle qui travaillais aux jouets Merci!!????????♀️
(Translated) It's a good store where you can find everything. However, checkout service is incredibly slow! Only one cashier available and the line gets longer! Please hire !!!! Since the start of the pandemic, I have been shopping online and sincerely believe I will be back! (Original) C'est un bon magasin ou l'on trouve de tout . Toutefois , le service aux caisses est d'une incroyable lenteur ! Une seule caissière disponible et la file s'allonge ! Embauchez SVP !!!! Depuis le début de la pandémie , je faisais mes achats en ligne et je crois sincèrement que je vais y revenir !
There are very helpful staff, great deals and hey, it's Canadian Owned.
(Translated) They never have anything (Original) Ils ont jamais rien
Bring back the gun department We as a community are so limited already, bring us back an affordable option and a great reason to continue shopping with you!!!
I loaded up my cart outside with plants only to learn that the store was closed! This was not evident! I was not alone. NOT HAPPY!
(Translated) Very slow service (Original) Service très lent
Smaller store but well stocked and staffed. Gas bar on premises. Property well kept!
The help we received was fantastic.
Rob was very helpful at the service desk with a great attitude. Appointment was on schedule and I was in and out in a short time. A great first experience at this location.
Big can tire lots of square footage put some time aside for this store it takes time and a great outdoors section with real rifles
I'm pretty sure my cats gay now after I bought a flea collar from this store but he's a lot more friendly now and seems to have a much better sense for fashion so all in all pretty good store
Prices are to high for a lot of stuff
Awful
Very happy with the Automotive service department here. They are professional, provide good advice and do not try to sell you unnecessary services. They even bought me a coffee. I have had a few things done there over the past couple of years, and would not hesitate to return. I cannot speak for all Canadian TIre locations but this shop is well run with good staff.
the new store is huge. it's lost it's homey feeling, but that will come about as people get used to it. the prices are up noticeably from the old store. even the sales are a bit anemic. the staff seem to know the stock better and seem a bit more helpful. the location may be a good one for people in south courtenay, but not as good for ppl up island, in the rest of courtenay and comox. my guess is that will see a marked drop in traffic as well as a do in sales due to the higher prices. all in all, the new store and staff are pretty good, prices well come down and then that leaves most of us having to fight traffic to get there.
Its a nice store. Plus they is alot of fans and air conditioners in stock
Good place in and out
Great customer service
Pretty good for a small store
(Translated) Lots of choice, very clean. We were well served. It is a Canadian company that deserves our encouragement. (Original) Beaucoup de choix, très propre. Nous avons été bien servi. C'est une compagnie Canadienne qui mérite notre encouragement.
Liked the curbside pickup.It was perfect.Thanks Ladies of CT Wallaceburg
excellent service
Later in the evening people kept their distance everyone wore masks.
Found some solid motorcycle gloves on clearance, was pretty stoked on the price.. But that's Canadian tire, crazy sales that seem to have no rhyme or reason but who doesn't like when you go in for something and it's half the price you anticipated paying
(Translated) Estimated work much higher than reality, I left with a bid for $ 1800 while another garage explained to me that 3/4 of the things were still in good condition and useless to change ... …
Busy but every one keeping their distance
Lots of deals
Have not been impressed with any Canadian tire in quite a while.
They changed the layout and trap customers in unless you go through the main line even if your not buying anything
Rude staff and very slow when comes to changing tires and oil
(Translated) Cheap (Original) Pas cher
Excellent service from all the staff.
very good
Went to renew fishing license system was down
Good black friday deals
Love shopping at canadian tire! They have everything! Great customer service!
(Translated) Car service; request notice if oil SAE30 non detergent for my engine Briggs and Stratton (Lawn tractor) is recommended, answer: oa ca ca e è correct, then ask another employee if such oil filter is the correct answer: e jpas on si c It's not the right thing to bring back with your bill. (Original) Service a l'auto; demande avis si huile SAE30 non détergente pour mon moteur Briggs et Stratton (tracteur à Gazon) est recommandé, réponse: ouaie ca devra ète correct, ensuite demande à un autre employé si tel filtre à huile est le bon réponse: e jpas sur si c'est pas le bon ramène l'é avec ta facture.
Like every other canadian tire...but with slower service. Seriously dont expect a quick in and out.
Found products online that said they were in stock at this location, but when I got there they couldn’t find the items. Staff isn’t very knowledgeable around the store other than the service department, but they have a great tire warranty program.
Very clean. I know I mention it a lot in my posts but I like to walk into somewhere that you feel comfortable touching things and not going to slip or need to pick trash up. Canadian Tire is one of those stores!! Great staff as well.
Lots of help to find what you need in store good service
(Translated) I'm going because the items I wanted were in this branch. With the covid I imagine that it is not easy to run a large store well but I recommend that of St Jean sur Richelieu. (Original) Je suis aller parce que les articles que je voulais se trouvaient dans cette succursale. Avec le covid j'imagine que ce n'est pas evident de bien rouler un grand magasin mais je conseille celui de St Jean sur Richelieu.
Staff are indifferent to being helpful
(Translated) I put 3 stars because I couldn't really find the fishing department to my taste, not enough article quite simply (Original) Je met 3 étoiles car j'ai pas vraiment trouver le département pêche à mon goût pas assez d'article tout simplement
Good deals