Reviews of Best Buy (Fish Shop)

Mike Demirel (silentmike)

Best place in town for electronics.

Sam Jones

Best buy is a good place to go for electronics. They have a lot of selections of 4K TVS, a lot of gaming consoles, games, printers, ink, computers, and computer monitors. Best buy is reasonably priced and has good customer service. I would reccomend to go here to get video games and gaming needs as they have an excellent selection

Shelbe Schacker

Clean store, Great people, and they will price match most competitors.

judge lpf

Great service. Quick check out. Exactly what you want at Christmas time.

Dan “boomer” Boomhower

Got to love new technologies For the price wants to be the best buy

Jagruti Patel

Good customer service

Chris Doney

It's best buy what's not to love. lol

Kathleen Scott

Staff seems to ignore seniors, like we are all technically challenged and will need lots of help. Too many of them standing around chatting with each other.

Peter Matwyuk

Current – Negligent and incompetent associates and management. I asked if there were any docking stations for a laptop only to be told no. 2 minutes later I found one. ORIGINAL - Staff are fairly knowledgeable but lack the passion of wanting to know more than the basics of the products. I've heard the one staff member that I know had the passion has gone to be an assistant manager for the mobile location in the mall. Bring that man back as a manager and I think the store will become greater than ever expected. Negligent and incompetent associates and management. If there is another store you can get what you need from this place then go there first. Also you're better off letting a kindergarten class fix your computer than their Geek Squad staff.

Chris Nicholson

Great selection and pricing

Darky Sabertooth

Went there a week ago for an item that they supposedly had they didn't have got a special order and a special hold put on for over a week got there today to pick it up and they almost sold both of the items on me stating oh sorry we didn't read the paperwork

Darren Sept

Always have prompt customer service and always helpful

Marcel Beaubien

Not bad for PC stuff

Gillian Rowan

Nice staff. Good deals

john geiger

Geek squad rawks!

Paolo De Marchi

Lots of elecronics

Joey Munns

It’s a Best Buy, chaos during the holidays but always had good luck with service. Selection sometimes can be lacking depending what you go for. Went for kitchen appliances and a washer/dryer package and slim to no selection.

AE S

My electronics buying experiences have been great. No hassle returns.

Shannon Seward

Didn't find a fridge we were looking for. $ore election or stainless steel instead of white or black. There weren't any staff on the floor asking if we need assistance.

Cindy Branchaud

On November 12/2020 I visited best buy for an android watch..found one $189.99....but I didn't wear a mask and they ignored me. Shortly little time went by and one of the guys that works there told me to go outside....I told him I wanted to buy that watch...then he walked away... The next day November 13/2020 I went back to the store to get that watch...I wore a mask that I they say will make my medical condition worse.i see they changed the price from $189.99 to $249.99...why did the so called salesman not sell me the watch that night before..he told me to go outside... still don"t have my watch...my question is Are you closing or possible changing the name Best Bye

Allah does

They served me within minutes although it was boxing day. Very friendly staff.

Dominque Preston

Sales reps not pushy with asking if you need help 3 stars because the washroom was not stocked properly no toilet paper and paper towels were empty. Least I had paper in my purse.

Dan Howard

My wife went to your business and the lack of interest in her need for help was astounding. The geek squad are dead beats who must be hoping for work somewhere they can walk around and avoid customers. A geek told my wife he said just a diagnostic on my laptop would be 195 bucks. What a rip off. When my wife came out to the car I was outraged. Well best buy you will never see me again

Michael Duddy

Never seems to have what you need in stock, the only thing saving this from being a 1 or 2 star review is the fact that one staff member went above and beyond to try and locate the product that was indicated in stock but was nowhere to be found. Please work on your stocking levels... or you know... just do what Target did.

Evan Croskery

My wife says it was perfectly fine. I thought I'd never seen so many people in blue shirts standing around not doing anything.

Jack Harrison

Lovely staff, even on boxing day they had high spirits and gave everyone free coffee

Brittney Giroux

This place is a joke, everything I have bought from here has issues within a week. I have a speaker that has worse sound than any device it is connected to. A printer that doesnt print, breaks down every second day and I had to buy connections for it elsewhere in order to set it up and to constantly fix it. And a computer that freezes all the time despite great specs. I am done buying anything from here.

Dominic Nadeau

Great electronics at reasonable prices..

Margot Vear

Excellent service wouldn’t go anywhere else for electronics.

Sarah McGee

Great staff

Leif Lang

Nice to finally have a best buy in cornwall. Store is small but you can order anything from there website and have it delivered. Staff is friendly.

Chris Hayes

Customer service is always firendly and helpful at this location. The store is not always organized. It is not uncommon to see stock in odd places and displays incomplete.

Dylan Koenig

Terrible place to go Christmas shopping or any shopping of any kind. I personally have gone to this store many time to either go there and find out that don't have the product that are sitting on there shelves or that you are getting ripped off because there website has better selection and pricing. I would not personally recommend go to this store at all

Brangwyn Jones

Multiple items on shelves but not actually in stock. At least put a sticker or something so I don't have to have an employee follow me around and verify what's actually available.

Robert Bailey

Always been a good place to get consumer level electronics. Friendly and helpful staff.

Lyle.Susanne Casselman

It would be nice if they would answer the phone!

Soft

Stood at the Geek Squad desk for 15 minutes yesterday waiting for "The Expert" to answer a simple question. I had 3 other employees acknowledge me but couldn't answer an availability question. I was directed to someone at the desk that never showed up. Friendly staff, not helpful.

birdhunter9999

I had to go find a staff member to help me out, but when I tracked him down he was helpful. I found what I was looking for at a competitive price. Selection was pretty good. I will shop there again for electronics.

Reg Neufeld

Asked way to many times if I needed help.

Anthony Clement

Could have better service and more products there.

Dustin West

Normal best buy. Don't bother with their online ordering however. Ordered a 5 dollar RCA audio cable online and went in to pick it up. Turned out they didn't have any so they substituted it with an optic audio cable and said my order was ready for pickup... No, I wasn't able to conduct electricity with the plastic cable they wanted to give me in lieu of a copper one.

Tomás Nahul Muñoz Barbosa

Friendly staff... Fast exchange!

Frances Royer

Terence was great help to my boy friend and to myself. Very professional,polite and took his time in explain things to both of us. Keep up the good work

CampLife

Small store too much staff. Feel like seagulls attacking you when u walk in the door.

Jesse James

Lol it's best buy ..future shop was better!

Karen Worrell

Store is big, clean & organized with lots of items to look at. I couldn't find what I needed though & wasn't greeted or helped by anyone so that's why the 2. ( I was looking for a one off though item.) ????

Daniel Vallerand

Pricew follow the chain. Service is great Wait time to pay is okay.

cornwall seeker

Helpfull staff.

Jenaya Brooke

Always friendly workers and know exactly how to help! just had a great experience there once again. Can't remember the guys name, but he helped me find what I needed right away and was very polite, even wished me a happy birthday! Made my day 10 times better (:

Matt Morey

Has everything you need. I did enjoy how you can bargain with prices and they are willing to work with you.

Robert Rapino

They figured out wut others didn't... Thank you... ????

Silver3ntity Gaming (Johnny)

I showed up 15 mins before close and got turned away will not return

Kim Gaunt

Rep very helpful and pleasant.

Henry Hansen

Manager was really helpful, resolved our issue. Will buy again.

Michael Ireland

This is the usual Best Buy franchise location, and this location was once called Future Shop. They have the expected assortment of electronics, computer stuff, mobile electronics, wearable electronics, and so on. I wouldn't say that this particular example of the chain store is special in any way, so if you like Best Buy in other cities, chances are good that you will like this place as well. The staff is generally friendly, but they don't get in-your-face like other places, so I don't mind going in and browsing. If you know what you're looking for, you can sometimes snag a good deal here. If you're tech savvy, using your Android phone to scan products and look up reviews from all over the web can help you save a bundle.

Tarot the Hangman

It's ight

Bob Arthur

Cost-effective place to acquire consumer electronics

Nathan Shutt

Good store. Helpful staff. I always check prices online before purchasing because sometimes you can get them alot cheaper than best buy pricing.

Guy R Lalonde

(Translated) Fast services (Original) Services rapide

madonna massey

This Best Buy location is a newer location in a beautiful new shopping area of Bellville! There is more than enough spaces for parking that are all free! The prices are in compatition with other electronic stores! Many items in Bellville are cheaper than found in Oshawa or Whitby. People are more relaxed in Bellville and the rush to shop becomes a pleasure to shop!

Jesse Hansen

Best Buy is a horrible company that does not care about it's customers. Do not, I repeat, DO NOT order anything online and expect it to come hassle free. If you call their customer service section, they literally can't do anything for you because "The system won't allow it". They used the word Sorry so many times I don't think they know what it means. I needed my item right away, it's no longer on sale, I asked if they could contact the closest store to me to offer it to me at the sale price and they told me they could write a note online and it's up to the store to honour it or not. You can order almost everything on Amazon that you can here, only difference, you will get it when you're supposed to.

Ehtesham Junedi

There are awesome deals and im very satisfied with the service!!

Connor Love

Employees were very educated on the items in the store, it made my shopping easy.

Alan Scott

Thanks to Best Buy I got my camera order fixed and very quick. Definitely recommend this business

Jean-Francois Mailhot

Good service

Julius Toltesi

Always enjoy shopping there. Recently purchased a stove. Not only did they beat Home Depot's price, they had a delivery date for the same week. Home Depot was a few months wait. Great staff and friendly.

James Jaspar

this is the best buy i ever had. bought a chron book ..,, very best indeed

Richard Taillon

They have very friendly and knowledgeable staff.

Radion Mynayev

Staff on site is very friendly. Mouse selection in this location is very small. Although there is a huge selection of a smart watches ranging from pebble all the way to Apple. Prices are a little on the high end.

Paige McLean

In and out in 5 mins with exactly what I wanted, great service.

What's Living Here?

My father went in there with his GPS because it wouldn't charge. He thought it was because the battery had failed. Apparently someone there fumbled around with it and could't figure out how to change the battery. The battery wasn't the issue. All it would have taken was 2 seconds to plug a mini USB cable into the back. Problem solved then sell him on a new charge cable. Instead he was sold a new GPS. Way to go ripping off old people, Not cool at all, Will never purchase here, this is the last straw of a hand full of horrible experiences.

Mike Pettler - Realtor

Inventory is a bit thin. After doing some research online on 65" TVs you start to wonder if Best Buy is really in it for the long haul. I'm not even just talking brick & mortar. Their online selection on the face looks very good, but when you start looking for actual stock, online or otherwise, they are 65% out of stock province wide. And I even confirmed with an in store employee that they had NOT just had a big sale on 65" Tvs. Again, they appear to be on their way out.

Quantum One

Good staff. Alot of tech items.

Melissa Stroud

Small store, helpful staff

Tanner Kendrick

Called to reserve AirPods then find out they sold them and I WAS TOLD THEY “tried to contact me but couldn’t get ahold of me”... WHY THE HELL DO YOU RESERVE THEM IF YOU’LLJUST SELL THEM EITHER WAY??? REALLY SMART MANAGEMENT ENSURES I’LL NEVER BE SHOPPING HERE AGAIN, EVER. GARBAGE. RESERVED MEANS RESERVED, NOT SELL TO THE FIRST IDIOT WHO WALKS THROUGH THE DOOR.

Montse A

Customer service of Best buy is horrible and I sent a camera for repair... they took over 3 months to fix it and when they gave it back it DOES NOT WORK!!!!!!!!!!!!! I really miss FUTURE SHOP!

Raymond Bygrave

The 2 girls at the front as hosts need to know what they actually sell. Sad my 12 year knows better then those 2 girls combine. Either get people in there that know what they actually sell or have a automated kiosk to fund it for me instore.

Cam McBride

It's like the staff don't want you to be there. Horribly over priced & selection is awful. Better to buy off Amazon or something.

Mohit Singla

Best Place to get electronic products

Leanne Jamieson

can order ANYTHING from here

Bob Ingram

I was greeted at the door by a very polite young man who asked if he could direct me or help? I explained what I needed to do and he said, wait here, I have a few ideas for you, I'll bring them to you, the young man had noticed that I use …

N. Schuitemaker

I've bought 2 laptops in the past year here, for two different family members. Both times the sales representatives were friendly, patient, and thorough. Very happy with both purchases as well!

mario desrochers

Good deals, great help in the computer dept

MorphingSeaGull

Friendly helpful staff. Good selection of items.

SKELT0R

I’ve usually had problems with chain electronic stores or found that they’re not always he best. This is the opposite for this Best Buy. They have routinely gone above and beyond to help myself and other customers. They’re mobile phone department is probably the best example. If your looking for anything really, this place is great. Good people, good service and good products. Can’t go wrong.

VE2NHK

The staff here really went out of their way, to make customers satisfaction.

MA Fawcett

I would of give a 5 stars to the store but.. The size of the store and the ammount of employees especially on a day called the Bozing Day... It was my first visit ever in a store on boxing day i usually work on those days... which i like... But being the customer that went in on that day on boxing day 2016 was my worst experience.. I buy a lap top my husband has been waiting for 2 hours in the store... I am not impressed... There was manager there... but was so slow i expect more anyways the laptop i got is crap... and I will return it... next purchase will be at the Costco... I'd rather buy it there... Never again best buy... sad but the customer service is crappy!!! Im really disapointed...!!!

Scott Cantelo

Very organized during this covid-19 pandemic. Did a reservation on the website and next day as soon as they opened it was ready to pick up. Kudos for great service.

S C

I really enjoyed watching my friend buy a video card

thomas nugent

Easy going staff that are knowledgeable and helpful.

Colton McRae

It's a satellite shop that never has what I want in stock.

Simon Fettig

Walk in to find what I'm searching for, I can't so I inquire.. get told they have no idea if they carry it, most likely not. Walk over to customer service and they couldn't find anyone available to help me or answer my question, even though there was several employees standing around. Pretty sad customer service if you ask me

Kane Richards

Good selection of stuff and knowledgeable staff. They were playing very loud music but it was boxing day the last time I went in so I am alright with it for that day. The prices are standard Best Buy prices and they will match if needed. The shelves seem stocked and I have always found what I wanted when I would go there.

Andres Kohler

Great selection and a fantastic staff

Bev W

Store is always clean, staff is always friendly and helpful, the deals are really good, regular prices...not so much. They often don't have what I'm looking for or a dismal selection.

Adam McGrath

Small store; hard for these box chains to compete in small markets. If you just need a cell phone or a TV and you can't wait it's your answer, but any saavy person is going to buy better products for less online.

Jackie Lovely

Great service and love my new headphones

Patrick Vallerand

(Translated) Small store but well organized (Original) Petit magasin mais bien organisé

Shane Lee

Please have your phone systems fixed. Cant get anyone on the phone. The machine that answers keeps disconnecting the line. Looking for answers about a cell phone product warranty that you sold my wife. I now have to drive to your location to have my questions and issues resolved. So far this experience has been frustrating.

Kimberly Chevrier

Phone shopping here was the easiest. Jade was really helpful and didn't try to persuade us one way or another.

Jason Smith

Best Buy just lost a sale today, April 20 2021, because their staff didn’t know how to properly handle a customer who knows what they want and wasn’t afraid to complain about helicopter employees. So I went to London Drugs where I’m always treated with respect, they know how to not harass a customer and understand when a customer need a question answered. London Drugs got the $1000 sale.

Ryan Watling

It's a good place to shop

Christie Garcia

Awesome Best Buy! The entire Staff were helpful on my visit! An Extra shoutout to Wayne in the Smart Home department for a great education session about the different options and Spencor who went ABOVE AND BEYOND today! Such a great experience!!!!

Donna Bunting

Austin....is the best sales associate they have very caring and takes the time to explain everything to you

Kurtis Sanders

I want to thank Hayley and Mike at BEST BUY for their above and beyond friendly service in advising me on various models of computers and accessories, as well as what type of model I should purchase for my needs. Thanks again.

mathew kavunkal Easo

A very good best buy store and knowledgeable staff who are always ready to help.

Serge Lamarre

Friendly and helpful staff

Canadian Naturalist

Got some sweet headphones for a great price

Mehdi Ghorbani

Very knowledgeable and helpful staff, clean and easy for shopping,

A&C

Purchased a big tv. The sales staff attitudes were friendly and very helpful. I have not installed or turned the tv on yet so i am unable to speak on that.

John Lambert

Just a great experience, professional sales staff. Sandrine, backed up by her supervisor , was a pleasure to deal with.

David Wheatley

Pleasant staff but some not very knowledgeable.

Dave Postma

They did a good job on mine about a year ago where I couldnt sign in...message kept saying windows never recognised my password, they had it for a few days but the price ended up very very fair, now a year later I am having the same issue with windows, I will probably take it back to them....read the one comment about rude service with one of their workers, but heh...EveryonE has their off days. I would definately recommend their service.

Robert Bhola

Everything out of stock boxing week, still have 4 days to go with no products

Alex Dugal

For a small store, great selection and service

dave wood

Not the biggest best buy but staff are friendly and helpful for the most part

Alli

Amazing customer service! Daniel and Josh both give exceptional customer service. We had a complicated phone issue and Daniel was so patient and kind. Josh his manager also went above and beyond to help us, even helping outside of his …

Doug Green

Small but very friendly.

Jordan Jensen

I find the employees in this best buy are always very friendly and helpful. This best buy in particular hires a LOT of seasonal staff for Christmas that sometimes don't know a lot but are always really nice about trying to find you any answer to your questions

Jacob Robertson

Great variety of items. Amazing and knowledge reps. Highly recommended for all your technical needs.

Ron Sadler

Was good service found everything we needed

Dave Hess

It is very welcoming to be acknowledged and greeted with a smile as you enter. The staff make you feel important by offering assistance. If just looking they are still very friendly and always give you space.

J

The store is great but if you call the store they only have an automated message telling you to check the website or to call the best buy customer service 1-800 number

Rod Gilbert

I thought Future Shop always had terrible service but I was surprised to see an even greater level of disservice the other day . I walked into the store beside a fellow who is unknown to me and after a solid 10 minutes of watching 5 blue shirts making weekend plans I went into the TV dept and that guy helped me with some camera stuff . The guy that walked in with me gave up and left . This place needs more floor managers as 5 people in a circle could be slimmed down to one or none if they aren't producing . It is always the same mismanaged shame . In retail there's a lot worry about and I worked / managed / owned retail for almost 20 years so I get it but try to try . First staff rule SPREAD OUT as you can't cover 10'000 square feet when the whole staff is in a tiny circle facing each other !

Dawn Gannon

Buying a laptop is on my most unappealing things to do but, today was made very easy! So glad I went in. Helpful, courteous staff.

Frank St. Pierre

Great service

Sarahann Bush

Gives you a real time estimate on getting stuff fixed and gives great support when asking questions

Greg P

Customer service? Three stooges. Maybe because it was Sunday.

David Verbrugge

Very nice store and the right place when shopping for entertainment and computer equipment also good for household equipment. Very good service.

Twilight moon

Who doesnt love best buy! They seem to always keep there word, and the employees know their stuff

Cathy Long

Always have the one electronic item I'm looking for.

Don Redenbach

Experience was ok we purchased what we intended, but sales associate was no help at all product knowledge was 0.

Adam Potts

Bought most of my electronics at this location with there always knowledgeable and patient sales representatives makes it easier to get you the best bang for your buck.

Adam Murphy

Waa looking for something I had found in their app online. Asked personnel if they had in stock and they helped me ring it through.

Robbie's Rides

Great service as usual! Tristan is EXTREMELY knowledgeable and always ready to assist! Thanks! Robbie

Mike Cadney

Staff is always helpful and friendly.

David Currie

They have the best price for electronics in town

Bacon Ranch

Went to buy an expensive Arlo system, asked for a discount, after 10 minutes of them checking prices, I told them I can do the same and left without buying. They basically had said no because they could not find a lower price. Also did not buy other item I had in hand and wanted. Store is a morgue. Not sure why they exist when I can shop online, get a lower price, and not waste my time or gas, then the staff will be shocked they are out of jobs. Bestbuy days are numbered. Just still sitting in the parking lot, 10 minutes later, bought a better deal on Amazon, delivered, saved $100 on 3 camera system. Was looking for 2 or 4 so it didn't matter, just wanted a deal and they failed, wonder why they think they deserve a wage?

ash kace

Didnt have any of the products I wanted and were not knowledgeable of the LTE for surface pro coming out nov 22.

Martin Roy

The Staff is really Annoying.

Matt Harrison

Has what I need usually decent prices. Unfortunately online prices are usually better but good in a pinch.

Karla Wilkinson

Specifically stopped on our way home from Toronto to purchase a Sphero robot. Stood in the aisle for at least 10 minutes without any help. Looked around for someone to help us and no one could be found. As we left, they were all standing at the customer service desk talking. Horrible horrible service. .. never stopping here again.

Dan Fanjoy

Good staff...not pushy like commission stores

Harpreet Kaur

????????

Phil Dufour

A smaller store than in Ottawa or Montreal, but the sales and service team is friendly and helpful.

Jim Miles

I have been in 3 or 4 times in the last week. Never had an issue with anyone...... If anyone thinks this store is bad,,,,, I suggest you try Walmart... Wow, no knowledge, no courtesy, no answers, and no sale.. to easy.

PCGAMEADDICT

This is the best place to go for any electronics there customer service is outstanding.

Kim Belanger

The sales people go above and beyond to make customers happy. I will go out of my way to shop here. ????

Lawrence D

Good place to go for electronics although the Belleville store never seems to have stock of anything...

JaY_III

Low stock. Poor selection. Much higher prices than online. But if you can't wait 2-3 days for shipping from online stores, not many other options

Yves Grenier

Needed specific electronic component and found it a a good price

Erin

Ok so I bought a BlackBerry playbook, from the Best Buy store in Belleville, and well what happened was, it worked for half a year and now it wont charger because the usb inside the Playbook is broken. I would really like to know why you don't tell people that the usb connecter in the playbook is loose. I am going to buy a rapid charger, but if that does not work for me I am going to return the charger and the playbook because I really do want a tablet that will let me watch my shows and not freeze on me or shut down. Speaking of shutting down. when the playbook reaches a certain percentage of battery life like 9% it would usually start shutting down, this time it didn't it had gone all the way to 0% and, it would not charge. Maybe when you are selling this product you should inform your customers about the possibility of it having problems charging. I would have really appreciated if you had told me that it might not charger ever again if it went to 0%. I am upset but am willing to give it another shot, but if this doesn't fix it, well then I know that I will not be a customer that will buy a Playbook or any tablet from Best Buy again.

Bezoner55 mac

Great sales team .... Highly recommend

Menno Unger

I went to get service from the Geek Squad. They resolved the issue on my computer in a very professional manner.

Julie Hehir

Quick and easy.

Mehul Patel

Best Store ever to get electronics from belleville, ontario. very good staff and service.

Tanya

This was the single worst experience I have ever had with computers. I dropped off my lap top on Aug 4, the only person working in the geek squad area had no idea how to intake an item, so that took nearly an hour and 3 more staff members to help. then it sat in the store until aug 22 when I went in yelling about my laptop, then the sent it out. on aug 27 it still was not with hp and I got a call saying they would need to restore the laptop ..... the issue was the fan died. after a month I still dont have my laptop back and dont know when or if it will return.

Chantal Mainville

The staff had no idea what I was looking for and they were just headphones that fit in my motorcycle helmet

Kevin McCormick

It's a Best Buy, when it's not in the store it's usually in stock online.

Kristine Davis

See Papa John for appliances! Awesome!

oneslow_n

Best place for electronics!

Joey Evangelista

Weird size but good service

Alan Barlow

Good selection. Staff helpful.

cooking philosopher

All within one month, I buy a laptop with geek squad insurance and software, they call me when it’s ready for pickup and it’s still in the box, nothing installed, “ come back tomorrow “ “ sorry about that” is what I’m told. I buy a new cell outright/ no contract..with geek squad insurance, comes with a screen protector which falls off two weeks later, “ you need to bring the plastic back as proof for a new one” Why am I paying monthly geek squad protection and replacement insurance then? Then I buy a dishwasher, to be delivered July 12 between 7:30 and 9:15am, I get my daughter to wait all day for them for nothing because it’s delivered somewhere else although they have the right address on the system, Now the guy to install it needs to be rescheduled but that not my problem because I did it through geek squad and now I have no idea when my dishwasher will be delivered or installed. “ if I don’t call you back tonight, it will be first thing tomorrow” it’s 3:00pm and I called. $2700.00 in business this month and this is what I get!

Kilter Falcon

This Best Buy is a pretty good location. They seem to have almost everything you would want in an electronics shop. The only thing that bugs me is that sometimes it is hard to find certain items because of the store layout.

Joseph Orser

Great staff

Ericflames

This review goes out to the geek squad management. I bought a laptop with a warrant and after a period of time. The laptop hitches started to brake, so I figure they can at least fix it under the warrant. I bring it in and the employee told …

Ripal Patel

Very helpful staff, they did excellent job to find my need.

Kris V.

Awesome staff and very patient (went laptop shopping with one coffee and little sleep, I was so brain dead but they helped me out so much!)

Dale Osborne

Friendly service, geek squad is knowledgeable.

Pat Alguire

I like this better then a full store. Shop online and pick up in store.

Greg McCormick

Many of their shelves are empty. Save yourself a trip there for nothing and check online for the availability of what you're looking for.

Joe Buhler

Store not letting people in to get stuff , so I spent $1000 at London drugs as they had no problen letting a person in the stoee to get what they needed

GR8 MALIK

Name says it all what a store

Jacob

Love it

Eugene Chase-Pash

Not bad for a smaller Best Buy.

Neil Packman

Printer I wanted was out of stock. Ended up getting a different one. Lots of cashiers.

Joanne Gill

Great buys. Excellent help.

Siren Skye

Had a great experience. First I want to shout out to a guy named Chadwick for being amazing and helpful. I went in looking for a phone and he helped me find one quickly and even shipped it to my house since it wasn't in store yet. Besides …

guo xie

It is not nice I bought a laptop s800 here plaged in not charging . I was going to trade in. April 10th . They will give me $151 . They told me come here april18. here will be on sales .they give me $81 for trade on april18

tim palmer

Great staff that are always ready and willing to help. Keep up the good work

James Kirby

I miss Future shop. Best Buy's return policy annoys me, their prices are rarely exceptional, even price matching (during black friday and boxing week) have exclusions. This is NOT a store issue but a BRAND issue. Best Buy is my absolute LAST resort. Appliances are online only. (Why have a store then Best Buy)

Branko Horvat

Friendly staff made awesome suggestions wrt buying a new computer monitor.

Jaclyn Van Hoof

Very small

Chad Brant

Always easy and simple to deal with the staff!

Randal Wall

It's a half Best Buy, products available, but smaller store then most cities offer.

Shawn DeBono

Nice small best buy. The staff seemed friendly and the layout was convenient

Tassilo Erath

Not good didnt have what I wanted would take a week to get it.I can get it somewhere else in 1 day wasted my time

Sam Meggs

Staff is helpful. Customer Service desk was fast and had my product that I had reserved ready to cash out. In and out in about 2 mintues.

Jason Orr (Jay)

Tried to contact Best Buy today 7 times, and no one answers, I have let it ring each time 20 times, not impressed !!!

drifter grey

Good service at this Best Buy

Andrew Foster

They carry all kinds pf electronics and appliances, and have a decent selection of each. Plenty of laptop and desktop computers, with more available online as well, that arent in store. Tons of tvs and other home theatre accessories, plus …

Andrea Berezowski

Store is a little too small.

Maurice McFadden

A little wait. Good Service.

MISYYZ

Found what I want. Good service.

Scott Anderson

Had a great time buying a TV there the staff are very helpful

Aaron Tondevold

Very unimpressed with customer service!! I watched all employees hide near the front or sides of the store (when I did see one) but for the most part they were nowhere to be found. The younger employees need to be taught how to approach someone and ask if they need help. It's all good though....other places will get my money now

Terri Mason

That young kid who helped me was fantastic. I bought a fitbit and he was so helpful. Kept calling me miss which made me grin.

Alisha Elizabeth

Someone that works at best buy in Belleville sold me a product to make a sale and I am very disappointed. I buy from Best Buy alot but not anymore. I was speaking with the employee and he said the product I got would be compatable and it was not!!! You falsely sold me a product under the pretenses.

Want2Ride

I recently had to take my home computer in for a tune up at Best Buy, Medicine Hat. Andrew, Mike and Steve provided outstanding service and kept me informed. Very much appreciated. Thanks all. Brian C.

Jim Warriner

Fun to browse their selection, friendly staff, great parking area, and they also handle refunds very well. Finally, they have a bicycle rack for us cyclists.

Fieor - Games

Amazing Staff I've never not had anyone help me.

Anish Joseph

Good electronic shop to buy.

Amanda Fell

Great place to purchase big appliances

Caio Morita

(Translated) Everything you need at reasonable prices. (Original) Tudo o que vc precisa a preços razoáveis.

Ash Orme

Good prices on a huge range of electronics, I would steer clear of this place if I've just been paid as I know I wouldn't be able to resist some of their deals!

Matt “Durne Kell” Liboiron

Place was under renovation. And and staff was more worried about the night fun after work then helping. Only as I was leaving was I asked if I needed help.

Corey Macdonald

I get most of my house items from here.

James Tucker

Based on other stores it's on the small side, I was asked If by a member of staff If I needed anything but wasn't his department and asked me to wait for another member of staff to answer my question, waited for about 5 mins, nobody came so I left.

Karonhi:io Mohawk

They don't seem to have anyone on staff that knows how to answer a Friggin Phone!!! I called an let phone ring 110 times nobody picked it up...

Joshua Wilkins

Great location, very knowledgeable staff!

Rebecca Elizabeth

A relief to have a store I can rely on to follow Covid-19 protocols! I found PS4 controllers here, even amidst the chip shortage. There was tons of branded signage implemented, reminding customers to mask up and keep their distance. The floor plan was logical and made for a comfortable shopping experience.

Mesha Boyer

Excellent Friendly Customer Service

Jordan D Nelson

Would be nice if they didn’t close so early due to their CoVid hours.

Devin Leeworthy

Good selection of electronics as always. Helpful and knowledgeable employee's.

Jaydin Therrien

Always have the best service here, my go to spot for tech. Papa John is the best. Everyone is nice here and ready to help with anything

Vincent Vanstone

My experience was awful. I was planning on spending a lot of money on a pair of headphones and asked for help, and the man with the Mohawk said he would come back for help and he didn't come back and left me waiting for quite some time and I saw him just talking to a fellow employee and now I am outraged.. ughhh I want free stuff

Domingo D

*Posted on Geek Squad Reviews as well* Awesome Service Geek Squad! the two guys in Medicine Hat, Alberta, On July 19th 2020, were friendly, knowledgeable. I was having trouble playing some games on my laptop, they knew immediately what games and why it wasn't running optimal. They helped me with an upgrade SSD, showed me how to take apart my laptop, install was just a couple hours, went back later to pick it up and it was sanitized, cleaned and I was very satisfied. One of the best experiences I have ever had with ANY store. I am sure they even did some simple maintenance fixes to make it run faster and better even when I'm not gaming. All data was recovered and back in it's place. 10/10!

Ash Everlight

Great location. I love going there. Staff is ok.

Steven Dennison

Blue shirts always have a solutions. Price matches anyone. Very kind staff.

C Haight

Hard to find help staff liked to look busy standing around computer. Order online easier

Dan Anderson

Helpful but not pushy staff, answered all the questions I had.

Matt Cain

One Stop Shop for any Electronics that you may need from phones to TV surround sound systems computers even cell phones staff is usually friendly and helpful

Sweet Fangz

Amazing service, unbeatable and price match available. They always have feature sales!

Ozgur Aloy

Very slow service, not much in stock

Ryan Algar

This best buy has the best movie selection compared to most in Ontario. All others are phasing out their movie selection and making them very small, wish all others were like this one. I hope the selection never changes.

Remy Darling

Had to wait outside for a while in a line but every little while they come out and make sure you have water to stay hydrated. We bought a pen that said it worked for all Win 10 devices but it ended up not working, so we had to return it. …

traci gordon

Love the staff! Always friendly and efficient, they're both knowledgeable and professional. I have never had an issue that we weren't able to resolve.

Memory Planting

Robert has been an expert help for us in appliances, and most recently in electronics looking for a portable Bluetooth speaker. He is incredibly informative and most pleasantly helpful. All round the best reason to bring us back to Bestbuy in Medicine Hat!

Douglas Tinker

Decent service. Prices are a little high though.

Ward Edwards

Prices a bit high but good sales

Jeffy McPhail-Raby

One of the best electronics stores we have in Cornwall. Great staff n very knowledgeable!

Neil Dawson

Can't get service. But lots of staff

Holly Hilton

Quick service and the staff know their products

Rob St. Germain

Small store with limited merchandise. Staff are on you as soon as you walk in, and pressure you to buy. Not a great experience. Recommend doing your research online, and only visit if you know exactly what you want to buy... Even then.... Why not just buy online?

Joe Swallow

Helpful staff but most of there stock is cheaper on amazon if you know what you want.

Brian Sedore

Love that Cornwall finally has a Best Buy. The downside is that it's a small location and you may find you'll have to order items you're looking for and pick them up later.

jfm smitty

Well, it's BestBuy. Reliable place to buy electronics. Love you can bring your pets in the store.

Bryan Zilyuk

The products are good, pricing is is okay and the workers there overall are good. Big problem... your phone's don't work. Both as a customer when I had questions and secondly when I was called on the Belleville Best Buy store I had …

Rioh Rizzio

Best game in town for tech toys.

Nathaniel Roffel

They have a massive inventory and a super friendly and willing-to-help staff

jay suka

Always same problem that the service is very poor. Employees didn't know prices or what the product is.

Airbus Loadie

local electronics store, stock a wide selection, will special order all other items when requested, attentive knowledgeable staff

Andy Girard

Very helpful and friendly. Good discounts and selection

Alfredo Costantini

Great staff very helpful.

Jeff Thornton

Not a full catalog of items in stock. But not too bad.

Roland Weisbrot

Great and knowledgable service. Reasonable prices.

Darryl Griffioen

Very helpful in store. Not too pushy on sales which is refreshing.

Daniel Routledge

Awesome place for electronics

Jose “Jo” Fernandez

Awesome place to go for your electronic needs & wants. Service is remarkable.

Chris Mason

Good boxing day deals on tv's. Grab up a new 55" LG. With a 4 year accidental damage warrented. I'm impressed!

The Photographer

I came in and I had to buy safety shoes. Excellent service. Helped me for over an hour. (My wife usually helps me) they were more patient than my wife. There isn't enough stars for these guys. I highly recommend them.

Musi A

Great option of items to shop for, just wish there was a entire section for the video game consoles, and VRs, instead of electronic refrigerators

Christi Volden

Amazing service, Juliette really knows what she's talking about.

Stephanie Sissons

Nicki was amazing, she educated me on laptops and helped me choose the perfect laptop. I'm thrilled with her service and deffinatly her super cute outfit!!

Ezaan Haque

Very oraganized store with great service I would definitely recommend Best Buy to buy any electronics

Stephen freeman

Curb side pickup is a fail. Product is in store and available. Have to jump through hoops just to make a purchase. I Am Never buying from this establishment ever again. I am cutting up my Best Buy MasterCard and tossing it out... Best Buy is garbage

Michele S

Knowledgeable staff

Mikal Pollard

Great service, friendly staff, great sales, excellent return policy

Calvin Poe

Great staff! Friendly and helpful.

UrbanBravo

It's best buy. Enough said

Gillian Bennett

Found what I needed fast and easy.

Alan Soby

Superb pizza I like it good communication.. Good service.. Punctual on time

Brittany M

Awesome selection for laptops. Employees were super helpful. Will be coming back.

Nathan Leger

Great customer service

Emily Hatter

The starts are strictly for the sales guy we dealt with, Austin. We went in with intentions to purchase a Surface Go. After realizing it was smaller than we thought, we went to look at Chromebooks, Austin helped us decide it wasn't what we were looking for based on our needs. We then looked at the Dell Inspiron 13, and really liked it, however the only one left was the demo. That wasn't a problem, we were told it just needed to be wiped and should be ready in the morning as they would start it to do the wipe overnight. At 2pm, I went into to pick up the laptop, and was told that there was an error during the wipe and they had to restart it. This wasn't an issue, however a phone call to let me know this was the situation would have been nice, as it was anticipated for the morning... After I asked if it would be done for tomorrow, I left. Three hours later I missed a call, no voicemail was left, so I called back. I was put on hold for a few minutes and was told it was ready. I got there and the laptop was sitting with the charging cord wrapping up on top of it. The girl behind the service desk handed me the laptop and cord. This is a brand new computer in which I just spend $600 on, it wasn't even put into a box, and when I asked for one she told me it was thrown out, and offered me a bag instead.. I understand this is a demo product, but surly there must be some sort of packaging available aside from a plastic bag to put a BRAND NEW computer into. At no point with in the store was I greeted with a "Hi, how are you?" or even a smile, nor did anyone say "Have a nice day" as we left or "Sorry for the delay/inconvenience". These are basic customer service skills, which this staff seriously lacked. I felt like a burden being there, which is not something a person should feel when looking to make a large purchase. We seen a few other products in the store which at some point will want to purchase, however because of the lack of customer service, we will be buying these elsewhere

Chris Tuzi

._. Terrible selection. Okay stuffs I guess tho ._. Miss Future Shop. WAY better selection. Bigger to.

Daniel “Don Pandon” G Gonzalez

Great place to find unique items. I like most that they have offers not even Amazon would publish so it's a good complement option to find those gizmos you're looking for.

Ryan Chambers

Great staff, good deals. When I was looking for a cable the staff directed me to exactly what I needed, and was even able to get me a discount!

Dan Ross

Just another normal best buy.

todd d

I was quite annoyed by their home delivery service and their installation team the customer service is garbage we were told we could have another week of waiting if we rescheduled our delievery when we were only given notice 24hours before the delivery and a 4hour window as to when they would arrive. Then we are told we need to have the old appliances pulled out for them....what did i pay for? And the install guy told us he could install "sometime this week" i work out of town and she works during the day. we cant just put our lives on hold to accomadate such short notice and vague responses. I called our boys in the medicine hat store and they fixed things so that we could pick up our appliances from their store instead of dealing with that headace. 5 stars to the med hat in store team its a pity that the delivery team and install team brought those 5 stars down to 3 stars tho.

Brittany Comeau

Friendly staff, clean store, nice product options.

Simon Demers

Good customer service. Return of my defective router was super easy.

Eric Lawrence

One of my favorite stores to head to, always has what I need in stocks, however it is quite expensive compared to online shopping such as Amazon and their "Geek Squad" is a pain to deal with sometimes.

Jasson Poirier

They break their backs to make sure your satisfied

Lou Anderson

Always great service here. On a first name basis with a few staff. Very helpful

Amy Hutchinson

Geek Squad gave excellent service putting new glass screen covers in our phones as part of their purchase plan.

Joey van Koppen

Cornwall best Buy ......I was there for a bit waiting for someone to at least acknowledge us!! Some of the young sales people were more interested in there cell phones ...... Tristan McKay finally came over and was quit helpful with my Computor purchase. Young employees need to understand what customer service is about, it's not all about them!!!!

Jan P

Staff was great! Answered all our questions and helped with getting new cell phone plans for our kids. Would recommend for cell phone services.

Josh Nahmias

The best Best Buy I've ever been to. Great service. Special thank you to the lady who checked me out today with my apple watch charger and usb C charger, you're the best!

Alex Bernard

I was not happy with how little choices and stock Best Buy had at this location

Tony Ttiger555

Great sales staff.. helpful and knowledgeable. Great work

Sean Penny

Got a great deal on a clearance computer! More bang for my buck than even an online auction!

Aditya Adeshara

I have bought iphone XR from one of the best buy shop of belleville. right now my iphone is stucked on apple logo and it is not working so I went to best buy shop. they told me to contact apple store. it means they are responsible to sale the product only. in future, if you want to buy iphone then go to the apple store rather than going to best buy.

Helaynea Croke

Went in to research laptops and the staff was very interested in answering any questions I had and helping me find a great fit for school! I am highly likely to return as there was no high pressure sales tactics! It was a very relaxing and informative experience. Way to go!

Sam Dorey

I went into Best Buy to duplicate a receipt I lost. Luckily, I was able to get it when i had gone in there with little to no infornation but they patiently served my needs. On the down side, my friend couldn't find a gaming mouse with a rolling button on the side so that was a major loss in points.

Gerard Janssen

Looking for a cellphone booster, there's not a lot of choices in store, but the staff was helpful to show me my options.

Towgod the Simgod

Fair priced. Staff is reasonable, service department forgetful.

Bruno Volpi

(Translated) Excellent service, the young people who work here are very competent. well done (Original) Excellent service, les jeunes qui travaille ici sont tres compétents. Bravo

Gary Milner

This Best buy's like every other Best Buy in the entire world if you need cheap electronics

Michelle Dufoe

Great staff and knowledgeable for all items for sale in store and online

Paul Carroll

Great staff. Great deals

Laurence P

Had a negative experience with price matching redeemed by three excellent experiences at customer service.

Paul Hicks

Have been a customer for 12 years. Good service and knowledgeable staff.

Claudia Martel

Lots of choice for smart home

Barry Hook

They are always the last store in Canada to get stock, particularly Apple products. New iMAC 6 weeks behind everyone else, I asked about iPad pro and was told "i'm not sure" but they have it in Calgary,Edmonton and Lethbridge stores??!!! Or order it online. The whole point of going to a store is to view and get hands on it! - always underwhelmed :(

Ryan Maybee

Always have cheaper prices and better even exclusives for bluray and other tech I buy

Hope Darcy Leila Swan Jones

I love Best Buy

Corinne “Coreena” Hall

Great customet service

Ray Hamilton

Lots of help and very nice people..

Joe Bou-Chedid

Staff was not very helpful.

Mundell Contracting

Lots of product pricing can be high sales are good.

Barrie Brown

bought a computer because they have good sales and they seem to support everything

Stuart “voxon99” Cummings

Great but watch prices

Zachary Kerrigan

Always a great experience shopping here staff are friendly and willing to put your best interest first.

Alex Martin-Jankovics

Friendly staff, small showroom but it's more of a warehouse than a store

Chris Lacombe

Best service for Mobile phones! Better than the kiosks in the mall!

Connor Rissling

Answer your phone. I don't want to visit your Web Page or chat with your Live Agent I want to ask about local stock in the local store from a local employee. What's so hard about that for stores to understand now? You have phones, use em.

Muhammad Ahmad

Pretty good selection of all kinds of tech. Didn't give five stars because I believe that many products such as aux cords and other small accessories are overpriced and can be purchased for much cheaper on Amazon or eBay

Steve Lester

Love visiting "Amazon's Showroom"

Eric Brunet

Amazing service

Dave Wall

They replaced screen protector on my phone under warranty. Good service

Luke Lefrancois

First 4 things I asked them for, they were out of stock, yet, still had them on display.

JAW

These guys know customer service. I do a lot of shopping at Best Buy at never had a complaint. Returns are easy and prices are good. Employees are friendly and know as much as they should. These guys sell thousands of items in a fast paced market that’s constantly advancing, hard job to keep up with everything but they do a good job.

Jeremy Milligan

Abundance of eager and ready staff, can't knock that ever. You don't find that in Toronto....

Simon Dubé

Service could be better.

Matt M

They never answer the phone.

C “A-Kai” Massey

Awesome. You bring it! Details later. Disruptionmandatory@gmail.com

Vladimir Kuzmin

Good prices for electronics

Thomas Lennox

The Best store ever !!!! The Staff are gratious and helpful. We go there for all of our electronic needs and wants. Best Service Ever !!!

Victor Lethbridge

Knowledgeable staff and good deal.

Trevor Smith

Great service, we received excellent service Jans and Kane.

Levi Millington

Sales staff were friendly and it was easy to get exactly what we wanted

Tracy Demers

I initially came in to buy more tape for my label maker. The associate who offered to help me (I forget his name) showed me where they were and talked about my small business. I had been looking at laser printers for some time and mentioned that I only saw black and white. He was awesome because he said that he thought there was one on sale and we went up front so he could check online. He found one that was on sale for $200 off and could order it in for me. It was the best price I found anywhere. He was really helpful and not pushy at all.

Brian Boisvenue

Great shopping knowledgeable and friendly service.

Katrina Simpson

I found the exact computer I wanted at a better price than anywhere else. Unfortunately, it was stolen. I called in to see about getting the serial number to give to the police, and to my surprise, Best Buy provided me with a loaner laptop until I can get my insurance claim figured out. So incredibly grateful to the team at Best Buy Medicine Hat! You made a customer for life.

Taylor H

you can never find anyone in the store, unless you look around for about 20 minutes. THEN when you actually find someone they just send you off to another employee. Geek Squad seems to never answer your phone. or listen when you tell them something is wrong with your stuff and proceed to do useless stuff to it and NOT fix the problem until you come back in the 5th time. its a good place for certain things. but definately not for your electronics

Zwieback Glockenspiel

Staff is always helpful (if it's not some sort of crazy sale time like Boxing Day or Black Friday). I love being able to reserve things in the store online, then go to the store, walk up to the information counter, pay then go home. ???? Great stuff.

Ken Kellar

Staff went out of their way to find an item I was interested in.

Michael McPherson

Great selection and the team know what they are talking about!

Richard Kapp

First time in the new small foot print store. I have to say the person who decided to have the checkout mixed in the Customer Sevice/return/exchange counter should be fired. This waste buying customers time and if a CSR had not pulled me out of the line to pay at another counter I was ready to leave without buying the $289 in worth of products.

Bridget Lepine

Got my son a laptop for college

Jason Gallinger

Like most locations they never stock anything you want to buy and if I wanted to order it I could do it from home????????????

Brad Brown

Similar to most Best Buys, hard to find staff at times.

Robert McKnight

A great store for electronics and a wide variety of appliances

G C (firebirdgogo)

Great staff, willing to help

Avis RavenChild

I found the staff to be very friendly and outgoing, willing to answer all your questions no matter how stupid they may sound to you, and the selection of movies, music and electronics is amazing and the prices are even more amazing!

Lance May

Saw some good buys. Kinda lack in newest ps4 games

Garret Watts

I got a great deal at their Boxing Day sale and the staff were very helpful.

Shawn McBain

Fast, Easy and Great Service...

Kim Johnston

Great store, excellent staff and convenient location. I shop here regularly. Friendly staff, great return policy. I really like the option of having your receipt emailed to you. This has been a life saver for me many times. And if they don't have an item in stock, simply go to the website and order it there. You'll be able to pick up the item in store in a few days. Never had a problem at this store.

Scott Naulls

Great sales, lots of selection.

Jeff Schmidt

I once gave Best Buy in Medicine Hat a bad review due to a couple of employees who screwed me around on products. Since then new staff and management have been great and helped with several big ticket items. Very please with the turn around and customer service I've received lately! Extremely happy with my Best Buy Desjardins credit card and monthly payment plans.

NeonJ RacerD

If what you can't getcat Staples,just go here.

CanadianRob

Reserved a 4K monitor online and went in to pick up. They had multiple in stock, but for some reason brought a repack open box to the front. Had to wait for them to find one not open. Besides the mild inconvenience of the wait, it was a good experience and I'd continue to buy electronics here.

Gage Morin

Good place to get all types of electronics. Staff is friendly and helpful.

Jo Ann Wilson

Was just looking and had two employees ask if we needed help. Impressed with customer service. We were looking at a big screen TV and the employee explained the difference between the two there. I would definitely go back.

Tauri M

Staff was very helpful. Decent selection for most things.

Original Gamestir

Best buy for all your electronic needs

Jean Marc Pilon

Great friendly staff on black Friday thank you so much

Manik Bansal

Bought laptop on reasonable price

Lena Bryden

Has the best computer and tvs and video games

jorjeena joshy james

U find really good price for electrics

Will Healey

Small store 0 stock

Robert Zaichick

I like how helpful the staff are.

Timithy Parks

It's best buy sometimes a good deal to be had but most times not.

piano xfan

Terrible. On black friday I called in to see if they had something in stock, the automated message said they don't pick up the phone that day due to massive amounts of customers. Makes sense. I went in looked for what I wanted, couldn't find it. I asked a floor salesmen for assistance, he had no idea to find what I wanted, but a passing customer overheard my question and assisted me. Yea, another customer. Now, a couple weeks later, I've called over 14 times to ask about something in stock. No answer and looked them up online and apparently they are famous for not answering phone calls. Fine by me, I guess wal-mart is going to get my business.

MakeupwithShanny

Staff can be over pushy and/or phony trying to sell obviously just to make commission.

johnny mcguire

Very good service and they price match

Sami

Why do you have multiple game cases out on the shelves and none actually available ?? Annoying.

PA Campbell

There is no transparency of what method of shipping Best Buy will use. They use to send me products via Canada Post, this was great for rural customers because we are close to rural post offices, but then they will randomly decide to send something via courier, and then the courier will fail the shipment because they can't ship to rural post boxes, and then they will call for a correct address, not ring the door bell and make you drive an hour to their pick up location. Don't order if you live outside the city. It is useless.

Brett Dubois

Was double charged recently and because I paid debit, the manager said she couldn’t reimburse me right away. Ok, inconvenient but the manager says she’s putting it through and promised a call next day. I received no such call. As a customer that was double charged and provided proof just waiting for reimbursement in my account. I called the store which unfortunately doesn’t answer their phones. Poor customer service to say the least. I’d give the store a zero rating if I could! -signed The Poor Customer still waiting for her money back!

Ty Karsten

Walked around the store through more than one department.. No one asked if we had any questions.. Or if we needed any help.. Half the staff was talking with other staff members over helping customers out.. I'll spend my money else were.. No one in this store ever seems to care anyways. Would have given zero stars if it was an option.. Don't waste your time here head over to London Drugs or visions where the staff has some care and knowledge..

Earl Liverseed

The staff was very helpful and curtious

bishopd

Called all day. No one answered the phone. Going in and going to call on my cell to see what happens when someone calls in.

Adam McNeil

It took a while to get service but it was good come the end.

Bigmoneygripz247

Good vut not tje best

Jed Galloway

Nobody came up to me for service but I love the products offered.

steve m

Wow, what crappy best buy. they should really rename this store to "Best Buy Express" or "Best Buy Pickup Location". this store has almost nothing on display and the employees have no idea what they have in stock.

Alexander Barger

Great service. No traffic in there really so lots of help if needed. One complaint they order products the same as other retailers except different SKUs so they don't have to price match.

The Twin Dongs Of Qo'nos

Had what i was looking for so i bought it. Not much more to say its your average big box store. However why email me a recipet when you already gave me a printed one....

David Penny

First off, a big thank you to Tim! He's one of the most helpful staff members at any Best Buy I've ever been to (and that's a lot). As a Google Partner that works with non-profit organizations to update, integrate, and support their information technology systems and smart devices I'm consistently visiting to buy a variety of items, and Tim always ensures that I leave with exactly what I need!

Bill Vanderlans

Good store. Limited selection and a little pricey. Will match on-line pricing.

Terry Thomas

Customer services has gone down hill over the years. Can't find anyone to help you half the time.

Cathy Oram

The staff are very helpful and enthusiastic in helping you find the right item you are interested in.

Benji Smith

Excellent service. Unfortunately item I was looking for was sold out so I missed out on a great deal.

Pauline Fortier

Sales people just standing around talking I had to go and get one to serve me

Tamara

The staff at this location is top notch.Made my visit a very good experience!I look forward to shopping there more often!

Savannah Alexander

The staff here is amazing! So patient and helped me so much. Highly recommend.

Angel C.

Customer service representative was very helpful and professional in helping me find a laptop that's right for me. Thank you

Florence Gackle

Excellent service and every ģòod repair work done.

Mario Villano

Better than future shop, research your buys , Amazon it's a good place to start! , Trying to get help to buy stuff waited for 15 minute for a sarcastic kid that claimed to be a manager, just ti be told me that I should buy online if I wanted a price match

Kaleb

It’s a Best Buy. Nothing different from any other big box electronics/tech store. We end up here lots and usually find what we need.

Alex Schmidek

I dunno, unless you're buying a TV, theres nothing there that cant be bought for cheaper with greater selection on Amazon. This isn't BestBuy US after all.

Dan Mouck

Great service. Spencer helped us and was great.

Sheila Wadham

Great freindly staff very help I must say that for the first time I was VERY DISAPPOINTED in the service I recived when I went in I was made to feel like I was trying to con the assistant or maybe I just interrupted his phone time as he was more interested in getting back to it than helping me.........will think twice about going there again.

Bryan Forstner

Busy staff, but they are helpful and friendly.

Michael Leclaire

Knowledgeable staff.

Jamie Buell

Good best buy. Staff were friendly and helpful.

Richard Williamson

Bought a gaming laptop. Didnt work well. Got a replacement . Didnt work well. Dont know what to do now. Like really the laptop was new and it is repairing disk ? Im soo dissappointed . I just wanted a working gaming laptop.

Heather Bazinet

Ask a question and the service people walk away( at least I thought they were the sales people in uniform?) Anyway it is a feeling of don't ask questions and get out of my store attitude. You will not buy you just looking. Terrible service overall. Prices too high when same product is half the price at Walmart.

Matthew Lamesse

Helped me complete geek squad claim, everything worked as it should!! Recommend the warranty!

Brendan Killeen

Good electronics store. As always you need to compare for pricing online

Nick Sto

Store was out of stock of a particular laptop (Normal stock) never was asked if I wanted them to order it. Basically was told they were out and got an awkward look lol. Went down the road to the Source where they had it in stock and about $20 cheaper.

only-eyes On-what'sbest

small best buy does not store much in Stock

Tyson Mitchell

Need some more staff! But still very helpful!

cdnsoldier

I bought a washer and dryer set here and after about 18 months the washer stopped draining. So I called geek squad and since it was after hour I got the overseas squab. Well they wrote the info down wrong and when I called again during the day I spoke to in country geek squad. They told me that it went down. Anyway wrote to best buy about the problem that I didnt want to wait 2 1/2 weeks for a washer and I had to pay out of pocket to go to the laundry mat. Well the manager (Marshal) came over that night with a washer for me to use until mine was fixed. This is why I will always shop here.

Ryan Atha

Nice staff, willing to help out.

Mitchell Roy

Decided to buy a new phone through best buy received excellent service. Great deals too!

Jay

Went here for 10am to buy a phone case. They don't open until 11am. Shame! Best Buy is losing business just because they have terrible hours

Christine Hughes

The sales clerk was honest and extremely knowledgeable as well as helpful. He listened without interrupting and help find me the best but not the most expensive. Fantastic experience. Highly recommend.

Fyah Destinations

Average Best Buy, cannot return items bought in the US. Apparently it's a different franchise.

Mr.Fearless

tons of options to buy. one of the best electronic store in cornwall.

Devin Castillo

Amazing customer service - Mariah was extremely helpful, patient and so sweet!

Ben Jaquith

Great staff here, plenty of parking, good store layout.

Ken Sutton

Great experience. Friendly, knowledable and thorough.

Claude Millette

Amazing Price

Randy

Max is not helpful at all always feels like he is rushing you out of the store ! Also never have the product i am looking for ... When i asked when he would have it in his answer was " i have no idea " well thanks max!!!

Śīla May

Good selection online, but like more and more retail outlets the brick and mortar stores don't carry all the inventory. The sales associates are friendly and as helpful as they can be.

Ryan Stevens

I had an issues with a receiver I had bought at Future Shop that had to be sent away to be fixed for the second time. The manager went above and beyond any of my expectations by actually swapping my receiver for a brand new one that was far better than the one I was returning. Everyone was very friendly and helpful I highly recommend this location.

Natalie Denholm

It was a perfectly amazing service thank you for the help with my cell phone they fixed it and are truly amazing

chris Holbrook

I'd rather shop online for the same items.

Moni Garr

lots of interesting gadgets

Austin Sam

Good customer service!

Derek B

Friendly store. Not as much inventory as Ottawa stores, but still good.

Janene M

Service is great. Jason was awesome, and gave me great insights. Thanks so much!

Henri Bishop

Poor

Dominic Roy

A satellite store (?) Quite small & somewhat crammed with product. Friendly staff :)

JL M

Helpful, friendly staff, but less knowledgeable than expected. No compensation or advocacy for a new computer (Acer brand) that was replaced FOUR times with exchange for a new device due to hardware malfunction. Store staff showed no recognition of carrying a substandard product, interest in investigating or preventing further customers from the same. Disappointing from a store specializing in computer sales and service; expect more proactive stance to defend their reputation of carrying quality merchandise to offset expense versus big box stores.

Lazer Beam

Limited selection but best buy prices and you can order what they dont have in store

S M

One of the most useless electronic stores ever. Prices are sky high unless you happen upon a good sale. All of the staff that I've interacted with are totally oblivious even if you know exactly what you're looking for. Expect to wait around the store for a while if you need help as you will either be ignored or be passed off to another sales associate. Associates can't even tell you whether they carry certain things and will just direct you to the Best Buy website. I went to buy a hard drive recently and they had some in stock, however, they do not sell the cables (SATA cable) that you need to connect the hard drive. What's the point of selling the drive then? I really wonder how many customers have been screwed over just because the associates couldn't be bothered to find a better alternative or explain the details to them. The biggest issue with this store is that most of their items are not stocked in-store and have to be ordered online, so good luck seeing, let alone trying, any of their computers or other electronics before buying. The only reason to go to a store like this now is if you need something immediately (good chance they won't have what you need in-store anyways) or they have a good sale on. You're better off just ordering off Newegg or Amazon for any of your tech needs.

Stacey Gaumont

Very helpful staff and ALL the electronics you need

Aoc Kaosu

Buy from amazon if you don't need it in the next 5 minutes.

doop GAMING

Like every other best buy

Gale Shank

Great customer service...two thumbs up!

The CURVEE Trainer

Awesome Best Buy! The entire Staff were helpful on my visit! AA Extra shoutout to Wayne in the Smart Home department for a great education session about the different options and Spencor who went ABOVE AND BEYOND today! Such a great experience!!!!

Michael R. Hamel

Great staff. Always very helpful & knowledgeable.

Mohammed Shaheen

Guess it's the only big box stores left out for electronics

Jeremy Johnston

The staff were friendly and helpful. Though perhaps not as tech savvy as they would need to be for very specific technical questions, they were polite enough to say that it was far too specific for a salesperson to know, but they would help in any way they could.

Galen Nuttall

I used to like going to this store, but the last few times the service has been terrible. I went to the tablet area ready to spend about $2,000 on tablets and accessories and I stood around for 10 minutes and no one came to help. I certainly could've asked for help but one would assume one of the four guys wandering around the store would notice me and offer some help.

Cavan Kelly

I had a poor experience with an Insignia product (17 of them). I worked for months with one of their engineers but when it came time to give up Best Buy's customer service was outstanding. I'll never hesitate to make a purchase from them in the future.

Chelsea Doucet

Staff was very friendly. Helped my husband and I with all of our questions, and went above and beyond for us.

Keith Mackenzie

Nice location with some friendly staff. Check the specials yourself as the staff may not be as informed as you wish they would be. I got home and was checking info online only to find out that a sale was ending that evening and they didn't even mention it; and that was the item I was looking at while in store

Jacob Short

Overpriced on things that aren't sold everywhere. Insignia stuff is good here auch as cables and stuff. Electronics drop off os located here too.

Kara Channa

Great help and patience from Josh!

H Pagé-Yelle

being able to reserve the item for pick up...bonus points

No Hey

i went to go get 2 laptops and there nice staff good prices got good deals there in the pass great store

Steve Taylor

Friendly and helpful staff.

Rajesh John

Whenever I don’t see some electronics anywhere in medicine hat, i go here with success. Great staffs but less staffing and so you need to wait longer if you need to get help!

ABE Bejjani

Busy but employees clueless

Hikaru Shindou

Can reserve the product and pick up at the store.

Nicole Tanner

Great best buy! They have always gone above and beyond to do the right thing! Great staff!

Katie Holmes

Went in looking for two cell phone lifeproof cases. The customer service in the cell phone section, was to say the least Not Helpful, and Not to concerned I was a customer! Apparently texting whilst serving customers is "the IN Thing" and Ignoring is ok! AND how dare I need and asked for assistance, give attitude because your texting has been interrupted hmm.. Thats Awesome right there!! >:(

Pieter van der Veen

Good selection. Okay for all else. But made purchase elsewhere.

Lucia Burns

I'm always asked if I need assistance with anything and the staff is very patient with me

Anthony Hawn

Unfortunately I did not get the name of the sales clerk who served me and I don't see it on the receipt . However , the young lady was very informative and at no time did I feel pressured in making my purchase . Very nice experience and thank you .

Gus Jr Lubrun

Awful service