Here you have the reviews of real people who are consuming the products and services of Kats Pets (Fish Shop) in the area close to Barrie (Canada).
At this moment the business has a score of 4.8 out of 5 and this rating was based on 100 reviews.
As you can read, it has an average rating is virtually the top, and it is founded on a very large number of scores, so we can be quite sure that the rating is quite accurate. If there are many people who bothered to give their opinion when they've done well with the business, is that it works.
You know that we do not usually bother to write feddbacks when these are good and we usually do it only if we have had a problem or issue...
This Fish Shop is included in the category of Pet store.
I love this store. It has everything for my pets needs, and the service is excellent. Personal and friendly. Highly recommend.
Love Kats customer service and advice for your pets. Best pet store around!
The best pet store ever! Kat really cares about your pet's health and it shows in her knowledge and the product she stocks. Plus she always has good deals going on. I love this store, and so does my (picky) kitty!
Owner is great! Best place to buy small animals because they are all individually loved and taken good care of!
Just picked up my baby boy Benz today from Kat and let me say very educated there and you can tell she is about the welfare of her animals and not the dollar sign. She handles and basic trains all her pets and makes sure they are ready to go to their forever homes. I absolutely love my Ferret and would definitely buy another pet from Kat's. I will definitely be supporting her store for any pet related product I need !
Always friendly service and very knowledgeable
Kat is very knowledgeable and passionate about animals and their health. We are in the process of purchasing a hedgehog from her and she has been extremely helpful with figuring out their dietary needs, appropriate enclosures, etc.
I just got my dauters gerbils here today. And they were the only place in Barrie that had them!there was great service and the gerbils are happy, heathy,friendly and sleeping right now. So overall it's really good pet store and I recommend it to any one looking for pet supplise small animals and birds
Great service and good knowledge of cats.
So glad I tried this place out. A few months ago I went in trying to find a better quality food for my cats and Kat was very knowledgeable and friendly, she helped me find a great food in my price range and my cats allergies have cleared up and I notice a difference in both of their health. Since my first visit I have never been disappointed in the quality of products and service. Absolutely recommend this store, goes above and beyond the chain pet stores and pet sections in big box stores. From their great service, excellent products and efforts to serve everyone during a global pandemic, I can't say anything negative about this place! :)
I got my bunny from here and they told me absolutely everything I needed to know about everything, what to buy, what she likes etc. Very kind workers definitely get your pets here if you are looking
Kat is incredibly helpful and knowledgeable. Isn't in it to sell you things you don't need, but ensures your pets are well taken care of. Highly recommend
The lady that works there was super funny and helpful she sold us are miniature lop ????
They sell hamsters, thats cool.
Best pet store in Barrie hands down
It's ok
Bright, clean, and loved the sound of chirping birds. The staff member was friendly and greeted us right away. She answered our questions about the birds and let our children play with rabbit. Will be back again.
Probably the best little pet store in Barrie. Reasonably priced. Extremly friendly, helpful and knowledgeable staff! Highly recommend!
Great customer service. Great products and Great prices.
My name is Joe Davis. I had decided to support a local business as I have been degraded by many corporations, being harassed about wearing a mask countless times, despite the fact that I have stated about my exemption I entered Kats pets with the intent to support this local business, and yet again, I was asked about a mask to which I stated about my exemption and that I just needed my cat litter. They then told me I can stand at the front of the store because I don't have a mask and they will get it for me. I refused this offer and asked where their cat litter is. I was ignored my every attempt to ask about their products. This is a violation of the human rights code, in which I have been degredated and treated differently as a human for... no reason. Please update your policy, realizing that you're not even supposed to ask people about a mask.
Great local pet food and supply store. Owner Kat is straightforward and obviously cares about pets and people alike.
Excellent independent pet store with friendly staff
The staff is so friendly and they have so much knowledge on every product they've sold me, they really care about your pets not just the job.
Wonderful atmosphere! Staff is very helpful and knowledable. Recently switched my newly adopted kitten to a food recommended by Kat and smooth sailing! The foods and products they sell are of great quality too! Knowing I'm feeding my kitten good, healthy food makes me happy. The pets they do sell are also hand raised and well taken care of! Great prices and great service all around. Definitely the only pet store I'll go to.
Awsome place! Always super helpful and friendly
Great customer service! A bit pricey if you're used to getting food at Walmart or no frills but it's better quality. This place had lots of selection for cats! If you have a dog they also have lots to offer, as well as bunny food, ferret, hamster, bird etc.
I tried once before to leave an outstanding review to Kat and all her staff.... I don't see it so here's another ???? Kat you provide the best information you are so knowledgeable and kind, we never feel our questions are silly and you answer with the utmost sincerity and integrity, we feel you understand how much we love our puppy and always want the best for him! As well your staff, the young lady and I think your hubby always make the visits to your store feel like we are family always providing superior customer service we reccomrer you to anyone weather it be people asking for recommendations on facebook or in person, we can't thank you enough for all the support and knowledge you have to share.....hope to see you in our community for a long time you help pet owners and that is so important to new animal parents!!
Super knowledgable and friendly!
I visited this pet store not that long ago for the first time, it was clean the staff were very friendly, excellent service
Great knowledge about the products. They did not stock the food that I had my German Shepherds on and suggested a new line.... Best choice I ever made
I absolutely love this store. It has everything I need for my fur babies
Best pet store in Barrie,
We love Kat's Pets! We can always find something for all of our pets (ranging from hamsters, to cats, to fish, to dogs!). We love how friendly all the staff are & they've handled the pandemic extremely well. Curbside pickup was always a pleasure!
Great little pet store. Owner is super friendly and knowledgeable, she helped me with an ointment that she doesn't even carry and where I could get it!
We love this pet store! We get all our bird food and bird treats from them. And if we find something online that they don't carry they happily order it in for us and it is cheaper than if we ordered on our own! The staff is super friendly and knowledgeable. Won't shop anywhere else for our birds needs!
Kat is amazing!
Great knowledge of all animals as I have two dogs a cat and hamster. The prices are great and service is always friendly. Definitely recommend this place .
Kat is great person. She is knowledgeable and friendly.
Very clean caring pet stores
Extremely friendly, and super helpful. We purchased our pet Budgie from here, and we have had rock star service the whole way through. Kat is incredible, and you can tell she loves what she does.
Favorite Pet store! The staff know what cat and dog food I'm looking for the second I walk in and are always so friendly. They helped me find good food for my cat that she likes as she wasn't eating enough.. I was given tons of samples to try until we found the right one for my fussy fur baby!!
Very friendly and has anything you need for your cat or dog.
Friendly, knowledgeable, very personable!!! Love this place!
Family run business, good selection of brands staff very knowledgeable!
I love this store. The Owners are amazingly helpful. Highly suggest making this your go to store for your pets needs! It's nice supporting a local business as well
If you want to support local, this is the pet store to pick. Very helpful and knowledgable
Great people..
Good people. Takes care and loves the animals..clean and my baby ferret was well taken care of
This place is great, excellent selection with very friendly and knowledgeable staff. Willing to accommodate to make sure you have the best customer experience as well traded in my dog food for a different flavour with no questions. Highly recommend.
Awesome owner she knows everything and very helpful polite
Kat really knows her stuff, love this place ????
I love this place. Any questions about your pets she always has a answer. Also love how its so close to home. :)
Awesome place to get your pet food. Staff is very knowledgeable and down to earth people. They will always have my business
Helpful and friendly service :)
Im glad this place came into the leacock plaza
During this pandemic I've been trying my hardest to help out and buy from the smaller businesses. Unfortunately I was made to feel unwelcome within 2 minutes of walking through the door. I left immediately and won't be returning. PetsMart it is until I can hopefully come across another smaller business for my needs.
Amazing customer service! Super patient as well.
Thank you so much for my new budgie Petry Olivier Logan it was love at first sight for us, my other budgie Phil thought love at first sight too and I couldn't keep Petry in his Cage to settle in he really wanted out. So only after a few hours I put my hand in his cage he hoped right on me and let me bring him and decided to join Phil for a treat. Thank you so much for my new friend.
Excellent service
Kat is so knowledgeable and really cares about what she does. Her advice helped my kitty get well when even the vet's advice didn't help! This store is the BEST! Five stars ⭐⭐⭐⭐⭐
The best pet store in Barrie. Kat is friendly and very knowledgeable. She always has time to answer your questions. Her store is the cleanest pet store that I have ever been in. The pets are well taken care of on every level.
Friendly and knowledgeable service!
Nice store
Owner is absolutely amazing she's helped me a lot! Great prices and has a nice selection of live animals mostly fish. Furry and feathered. she has great priced feeders
Best pet shop in Barrie hands down
Excellent store.
Super nice and informed staff. Happy to answer all questions and always offer service with a smile My favorite pet store
Convenient place for me to go as it's very close to my house. Not a ton of selection but enough.
Bought some booties from Kats about two months ago and although the store is smaller than big business pet stores, there was still lots of unique selection for treats and whatnot! I was pretty impressed and we were offered help a few times which was awesome. They seem to take good care of their little pets too and they all seemed happy and healthy. The lady who helped us (maybe the owner?) was super kind and friendly.
Always friendly and helpful. Very clean and reasonably priced. They take excellent care of all their pets.
Good people, good prices
We went away for a week at the beginning of May and Kat took care of our two chinchillas for 10 days in total. Everything went wonderfully smooth! The drop off and pick up could not have been easier! Kat is VERY knowledgeable and caring and took her time to go over all the ins and outs involved with boarding the two of them for the week. The transition home was very smooth and we had no problems after picking them up! Would absolutely recommend Kat to anyone looking to board their beloved pet. We definitely had a less stressful vacation knowing they were in such good hands and we feel so much better knowing we have a safe and loving place for them next time we travel .
Small, but friendly staff. Animals seem well taken care of.
Kats pet is the best.. dont go anywhere else buy there for all my animal needs from dogs,fish to lizards
The best pet store for service i have ever been to.. sifting threw thousands of crickets just so i can feed my little sling and it worked!! He was finally able to eat something his size.. thank u very much and for my special order for things that hard to come by. I won't be buying my feeders from anywhere else.