Here you will be able to see all the information of people who are using the products and services of Dixie Lee Fried Chicken - Fast Food Fried Chicken Restaurant (Fish Shop) in the territory close to Bancroft (Canada).
Currently the business gets a score of 3.8 out of 5 and this score is based on 127 reviews.
You may have noticed that its rating is really high, and it is based on a high number of scores, so we may think that the assessment is quite faithful. If people have bothered to leave their score when they are happy, is that it works.
As you know, we do not usually bother to put evaluations when they are positive and we usually do it only if we've had a problem or incidence...
This Fish Shop is classified in the category of Fast food restaurant.
I like this place, the fries are the best, the fish is usually pretty good
I stopped in to the Dixie Lee fried chicken restaurant and for a fast food restaurant it has been a fantastic experience. Great food and friendly service!
Restaurant looks like it could use some renovations... However the chicken and fries were quite good ????
False advertising and knowledgeable staff
Friendly staff, clean environment, good food
Taste so delicious
Used to love it, But after the renovations.... not so much. Fries are good though. Too bad it changed
Food was over cooked and way over priced!!!! Extremely small portions. Cost me 55.00 for a chicken sandwich meal with poutine a 4 Piece chicken strip meal with poutine and a kids popcorn chicken meal with poutine. The only thing that way fine to eat was the fries.
Friendly and very clean. Food delicious
Good but still expensive, but good food..
Fresh chicken club sandwich was amazing! Left so full. The decor is out of the 70s. Honest for that it's just as good!
Good value, good size pieces of chicken, good fries, good value
Very delicious food, excellent service and joyous experience !
BY FAR THE BEST CHICKEN HERE!!!! AND THE FRIES ARE TO DIE FOR!! very clean place, people that work there are so funny and amazing!! Everytime I go through bancroft we stop in here!!
My husband and I stopped in for a some chicken. First time I've had Dixie Lee, and it was very good. French fries were fantastic ???? The lady working the front was very friendly and 'happy'. I will definitely come back next time I'm up this way.
(Translated) Very slow service and a piece of chicken thong was missing (Original) Service très lent et il manquait un morceaux de lanière de poulet
Best poutine ever and the lady ag the till is a gem
It's a Dixie lee
The place is abit run down looking but the food was still pretty good and worth going.
Fresh fries and chicken was good
Best fries, best poutine! My fish was a little overdone, but amazing nonetheless. Wish they had more locations so I could enjoy on a regular basis!
Good
Been going here since I was a kid and they haven’t changed since
chicken too greasy yuck and too expensive.
It used to be my favorite places in Bancroft to eat, but since the fall , something has changed with the way the food is made, either the chi Ken is to dry and rubberized that I cant eat it anymore. Yesterday I ordered the wedges for fries and I got undercooked potat skins that was literally full of grease and mush... not acceptable , we waited 15 minutes to cook it all... so ok not a big deal to wait longer for freshly cooked food, then I atleast expect it all to be cooked right. Its an expensive place to eat take out please get better at your overall services guys , your losing my family as a customer as 4/5 times weve had bad meals made so far in the past 3 months... this used to be my favorite place to eat and we spend $60 + everytime we visited... I expect better for the $$ we spend....please make your fries and chicken better.... dont think we will be going back there anymore. Its the next day and all 5 of us now have a bad stomach aches and const diarrhea from it......I cant recommend eating here anymore.....
I always make sure to stop in at Dixie Lee when I go through Bancroft it is the best fried chicken in my opinion
3 months ago I gave 4 stars. This was old managment. It recently re-opened, and it was horrible. I got 4 pc meal and friend got 2 pc fish and chips. To start, his fish and chips was $27. 2 (4oz) pieces of fish and fries was $27. 1 of the pieces was only half cooked. Like 1/2 the fillet was only in oil. The batter on the chicken is essentially fried flour. It tasted like boiled chicken. I recieved 2 dark and 2 white meats. My darks where a drumstick and a wing. The whites where to dry to eat so I had to get gravy. The 13 fries i got are decent. The worst part is the side of salad. The macaroni salad used to have chunks of chicken and veggies. It is now literally a mayo soup with some macaroni. Not usual I eat a 4pc meal and am still hungry. It has turned into a all profit no care establishment.
Best chicken
Food is excellent. I've always found Dixie Lee chicken to be a superb alternative to the other fried chicken chains and visit whenever possible. The two-star review reflects the discomfort experienced the last time we visited the Bancroft location. There were only two staff on--a front counter person and someone in the kitchen preparing food. For how busy it was it looked like they were doing an adequately efficient job. However, while waiting for food the customers could not help but listen to the interactions between the staff. The person in the kitchen (sorry couldn't tell the gender so I won't guess) who was clearly in charge was constantly berating the counter person. The stream of criticism was unconstructive, over-the-top, and downright mean. The customers were all shocked--we looked at each other in embarrassment. What made it even worse was that the counter person was clearly an immigrant--probably recent, and it made me ashamed that someone would come to our country and be treated like that by their boss. It doesn't matter how inept someone is (and she certainly didn't seem it) there is no excuse for being so horrible to a person just trying to do a job. This was weeks ago and I'm still uncomfortable.
Took the grandkids out and wanted to treat them to lunch. Took one look at the menu and saw that it was far too expensive. A 10 pc meal was over $52.00. We left.
Service was excellent, nice classic style fried chicken, fries were to die for
Staff was very friendly and helpful chicken was a little dry!!
Food was great. Service was soso
The chicken is always good. The potato puffs are worth a try with your chicken.
Chilli and Corned Beef sandwich was awesome.
Fast takeout service . Good food
Great food!! ????
Not the best food but a nice place to go with friends to hang out.
If you are in Bancroft and like fried chicken don't hesitate go to Dixie Lee! You will probably have to wait 10 or 15 minutes because they fry it fresh, and it's awesome. Anything on the menu is great, fresh and tasty. Happy customer!
Great food .... really nice ladies that work here
Staff was friendly, but prices way to high. The food didn’t taste like Dixie lee. We will never go back wasn’t very good..
Was hoping for the amazing poutine I remember enjoying at Dixie Lee's years ago....NOPE. Overpriced, small portion, gravy wasn't hot, not enough curds. Hubby had a 4 piece meal and 2 PIECES WERE WINGS!????
Travel far to get here, but worth the drive for fresh fried chicken, smiles and excellent customer service
I was traveling through Bancroft on a business trip and decided to stop in at this Dixie Lee fried chicken restaurant and was thoroughly impressed. The bathroom and dining area was immaculate and the staff was super friendly as we ordered our food. When it comes to the food, it was hot and the chicken was moist. You guys have done a great job and I look forward to dining at many more Dixie Lee fast food restaurants in the future! You guys are awesome!
Amazing place to stop for some chicken, fries and coleslaw!
Walked in expecting fast food, ended up waiting exactly 44 minutes for three fried chicken meals. Staff were beyond rude, ignorant and disrespectful. Prices were through the roof expensive, for food that tasted 2 stars at best. Absolutely filthy, every table was layered with grease and dirt from months and months prior to our visit; it’s obvious to me that the staff NEVER clean. When done our subpar meal, we left the garbage on the table; hoping it would serve the lazy staff a lesson. Instead, the cashier yelled at us to “pick up your garbage” (which we obviously didn’t). Will never visit again, highly recommend you stay far away from this place; it’s bad news.
I would drive hours to have an extreme poutine here. Very few still around but this place doesn't disappoint.
Chicken is good, I got the potato wedges, which really weren't wedges, not as good as Mary Brown's but the best chicken joint in town (the only chicken joint in town?) still good though
The food is fried
Everything about this place was amazing from the service to the food, probably the best chicken I’ve ever had.
Great chicken sandwich and fries! Clean and bright!
Stopped here for lunch it was good but more more expensive.
The service was fast and friendly the food was great and price right. Since there are few Dixie Lee restaurants left it was wonderful to find one. Try it for yourself I guarantee you'll like it.
Great food ???? Will come back again
Chicken was so well done that a knife wouldn't cut it.
Not my kind of place. If it wasn't the kids request I would not set a foot there. Not clean at all
Ok service bit slow food ok
Dixie Lee in Bancroft never let's us down. It's one of our to do things when we come to visit and we always have fantastic food. Great food and amazing service.
Better than kfc
Excellent food...Great taste...
Crispy golden chicken.????????????
Delicious food ,great service and of-course very nice people working there ,i went there for the first time and was very satisfying .i will definitely love going back there.thank you to all the staff of dixie lee????
Brought back good memories of my childhood when Lakefield still had a Dixie Lee! I was so excited to find a Dixie Lee again and it filled me right up.
The food was good although we don't normally eat fast food. The service was out standing although we were the only one's in the place they took the time to speak to us nicely and serve us our food as we were very tired and hungry after a long hike.
Not many around. Last one I ate at was the Bridgenort 2001. Tastes the same, amazing. Awesome chicken place. Even better fries!!!
Food is always warm and great! But recently the customer service has gone extremely down hill, visited this evening, only 2 people working, not a pleasant interaction, they both seemed flustered and made it very visible to customers. The fact that meals don’t come with drinks anymore is absurd and you don’t find that any where else. Fountain drinks have been out of order since the last time we were there a few months ago. Although the food is good the service is not so great. To add kitchen staff was not wearing a mask, the front counter staff also kept pulling boxes from bags and not sanitizing hands after being at the till then going back to the kitchen.
The food wasn't bad, not the best fried chicken I have had, but it was still fine to eat and not soggy. The service was great though. The person who helped us gave us extra fries and was very friendly.
Chicken was a bit too salty but overall nice flavor and freshness! Big fan of the fries.
Friendly staff but rather pricey for what you get.
For the price of your chicken it should be fresh chicken not warmed over from the morning before and your employees said to me that it was fresh chicken from today well they lied I know what fresh chicken is and that was not fresh chicken I will not be back disgusting
Better than KFC that's for sure
Very slow service (+30min). Very expensive$$$ for what you get. One small piece of fish and about 25 fries for +$15. My cell phone is twice as big as the fish!!! Gourmet prices for fast food???....we won't be back.
Great chicken. Hate the name.
Excellent food and service
Good chicken awesome poutine
Great food and great people. Some of the best fried chicken I’ve had. It sure beats going to any other fast food restaurant!
Best chicken and fries in town. Their poutine is to die for.They also serve beer ????. Good and fast service. Will visit again.
One of the few Dixie Lee locations left. If you haven't tried their chicken, I recommend giving it a shot. Similar to KFC etc but their own recipe, which I prefer. I usually make a point of stopping when I'm passing through on my way to Algonquin Park.
Great food. My favourite place to eat in bancroft. Excellent fried chicken, fries, gravy and coleslaw.
The chicken was overcooked and dried out
I would actually give it a 9 out of 10! I was surprised because it looks ghetto from outside. Fries and Onion Rings were great. Chicken Strips were awesome. They lose a mark because the chicken could have more seasoning. And the brutal decor. But I will go again.
A special treat to have when in Bancroft. Best wedges!
Always great service.
(Translated) Good restaurant service very clean and welcoming (Original) Bon service restaurant très propre et bien accueillant
Chicken breast sandwich and fries. Not how I remember them from a decade or so ago but not bad. Only 2 locations left in Canada.
Ok
Chicken is good . Fried are good. Portions were small.
Awesome food. very friendly staff and clean restaurant. Their fries are must to try. Good thing we stop here on our way back. will come back for sure.
Disappointing delivery order. Website said 30 minutes but it was a hour and a half. They will not answer the phone and didn’t call to say it’s be late. The restaurant is about 6min away from the motel I’m at. First and last for me How about when people call someone answers the phone? Obviously you have it turned off so you don’t have to deal with customers. Keep your free meal I like my food hot.
Food location
I drove from Peterborough just to have Dixie Lee and it was completely worth it!
The only chicken place in town. Dried out chicken
It was ok. Not the worst chicken although the popcorn chicken was heavily breaded.
Good food
Wonderful service and not a very long wait time for your food recommended
Amazing Chicken!!
Country fried chicken at it's best. Would definitely recommend stopping when you're in Bancroft.
If yall dont do waffles anymore, take it off the menu. I didnt even want a waffle, but made me upset that yall are lying on menu.
Bring back the buckets !!!
Great service and food. The chicken pieces had lots of meat. Very yummy!
Nice food and friendly staff.
Very disappointed it was so greasy that it was nasty. Was Also to come with a roll and they gave me a piece of bread heated in the microwave. I will not order from here again.
Nice juicy chicken. fries was too good. good service must visit place when you are jn Bancroft. Good job dixie lee.
One of the best poutine I had since long time. The staff is quiet friendly. Dixie’s gonna be my favourite go to place for their poutines and fries. Would recommend everyone to try it at least ones.????
Good food
(Translated) A nice, typically Canadian, provincial chain restaurant. (Original) Fajna, typowo Kanadyjska, prowincjonalna restauracja sieciowa.
Food is not good anymore ..chicken has no batter like just deep fried poutin was not worth it made with wrong cheese and so much gravey didn't eat it ...been going there for over 30 y ..sad to say I will not return
Awesome poutine and great friendly staff
Could give 0 stars , waited in lobby for 20mins without even being acknowledged . Left will not be back.
Awesome food but it was a hot day and the owner is too cheap for AC, I don't know how the employees put up with it.
Really overpriced especially now that they have changed to even simulated bacon bits...but the chicken is good but overall the place needs a face lift
Not my favourite chicken place but service was quick and friendly.
Service was excellent, very friendly. The food was hot and fresh.
It was awful. The chicken was partially burnt, chewy and you couldn't even bite it apart. We also waited 45 mins for this. I don't even want to give it 1 star but it said I had to.
Great small town cooking. Better fried chicken than anything in the GTA.
Out of lot of inventory, got our orders wrong. The poutine is salty French fry soup and the burger is drenched in mayo. Won't be coming here again thats for sure.
Wow really. Microwaved chicken for the hot chicken sandwiches? Chicken was dried out. Won't be back.
I have to say thanks for the fresh hot food. I will be back
First of all, please don't waste your money here. We ordered chicken wings and 4 or 5 of them were bloody inside. The oil from chicken and fries were very dark. It was easy to tell they use very old oil. Their Chicken sandwich just tasted like Macchicken with worse sauce (which was just Mayo,nothing else) After I mentioned about bloody chicken wings to cashier, he threw my chickens away and I didn't see anyone getting feedbacks in the kitchen. So I guess it's okay to say they will keep serving bloody chiken wings. The prices were pretty high and the foods weren't worth the price. Seriously you will get better foods at McDonald's. At least, everything will be safe to eat there.
I think they need to add a word in their name " Dixie Lee Deep Fried "
There was yesterday's chicken heated over and there was hair in it and they charged more than the said price
Great food awesome staff A little pricey tho
Very good food
Always a friendly smile from the staff and you can't beat the fried chicken!
Best chicken and fries in town. Wonderful staff and their fries are amazing. Must try menu when u in Bancroft.
So good
Nice little place to have lunch. I had a huge Fishburger with crispy fries. Friendly servers too.
One of best place for fried chicken. Thorough enjoy everything we had especially the poutine and sandwiches. Kudos to staff. Will surely visit again.
Very friendly staff, great service, great food
Horrible
Always great food and friendly service. We stop in every time we pass through Bancroft.
good chicken
Great fries! Best chicken place in town. Ownership pride is evident in his workmanship by serving his customers himself!! Congratulations on a successful business. Smiles
Friendly staff. My wife was offered a free drink while she waited for her order.
I will not be back again and would recommend McDonald's over this location. For just over $35.00 for two 3pc meal deals I would assume a meal deal would come with a drink at that price but apparently I was wrong. The chicken was so dry it was like trying to eat sawdust. The gravy I'm pretty sure was just made with chicken flavor oxo cubes. The only thing edible were the fries. And the person that took our order prepared it as well all while having her mask hold up her chin. No hand hygiene preformed in transition from the front counter to the meal prep station.
(Translated) Did not know the restaurant, too much frying, mayonnaise in my Rap. (Original) Connaissait pas le resto, trop de friture, mayonnaise dans mon Rap.
Placed an order for a 16 pack and finished payment which was followed by it will be a 15 minutes wait. If I had known that I'd have changed the order to something they had ready. But overall was a very good meal and service
Great chicken. Clean nostalgic restaurant. The staff are so beyond friendly and helpful. This may seem strange to say for a fast food restaurant, but they really seemed to work as a team. Food was quick and even though we were eating in, the one lady knew we would be taking some home so included a bag without us even asking. Fabulous place.
Great fries crispy juicy chicken cooked to perfection and they don't cut their pieces in half Great job Dixie Lee ????
Just ordered on a snowy afternoon. Delicious chicken meal - juicy and well done with none of that unpleasant chicken smell you get at other places. Service was fast despite the weather. Will definitely order again when I need a break from the chicken. Only wish the salt was a little less for anyone on a low salt diet.
Had it a few years ago Yummm But not so much now. Do not get the popcorn chicken Macaroni salad was ok
Loved it
Awesome service , delicious food moreover they always ggreet you with a smile . Great experience
Food wasnt bad but the young lady working the cash and taking orders looked like she hated her job and it truly showed.
Very disappointing since re-opening. Very expensive and portions are small. Menu is half of what it used to be. Chicken fingers very small and burnt. My wife and I used to eat here about once every 2 weeks but my shadow won't darken their door again.
Very good. Great customer service.
Tasty food , good price
Not as good as Mary Brown's.
Great place,food is excellent and staff is more than excellent
First time was real good second time real bad food was way over cooked
Chicken wings are awesome
Amazing fried chicken. The fries are different and crispy
Definitely down hill from before.
This place is amazing in terms of food, service,very friendly staff and quality of food. They sell the best fries and poutines as well. And the fish was finger licking. Coming to chicken it was greatly cooked and crispy enough to enjoy every bite. Overall an worth visiting place to have some good food. Kudos to the team.
Quick lunch spot when passing through. Real plates and cutlery
I found the chicken burger kind of dry and disappointing, though the fries were perfect and crispy. Also the person at the counter/ server seemed extremely disinterested in her job.
Good chicken, quick service, but a little pricey.
Good service. Wings are very good!
So so so good!!! The chicken is awsome. The fries are so good and crispy..even after a 30 min drive..and the gravy is to die for..
After the reopening/renos, this restaurant has gone from one of my favorite places to eat to a place I will never visit again. The massive drop off in food quality was so staggering I don't see this business staying open for much longer. I wish I could say it was a small change or I'm just being picky but I've never seen anything quite like this. I wouldn't recommend this restaurant to anyone anymore. Sorry Dixie Lee, you've lost a long time customer and, judging by the other reviews, I'm not the only one.
Good fried chicken and French fries. Tell you are a distant cousin of mr.patel to get a discount.
Lousy front of house service! Talk down to you. My daughter walked out few days before for same reason. We never should have gone in. Had to go back in twice for things she missed. Only person that was apologetic was cook who was awesome. Gave cutlery for 2 instead of four. If in town i would just carry on elsewhere.
Service was excellent. Food was not as expected, certainly didn't match the menu. Overall the chicken was decent but on the dry side. Ways to go to improve.
Family of four- We ordered four meals and waited over 20 min for our meals not sure how it tasted because I was not hungry anymore. Would have rather ate my fingers but wanted to leave this review.
Will never go back to this place again. Spent almost $70.00 on a 12pc bucket with 2 family wedges and a family gravy. The wedges were thin and crunchy and looked homemade they looked like chip truck fries. The gravy tasted like perfume and was small for a family gravy. The chicken was the only thing edible but also had issues like a breast piece missing a huge hunk of meat, like they cut out a bad spot! The woman in the kitchen kept wiping her nose with her arm while she was handling food, disgusting!
If I was able to give them a zero I would, horrible staff and woman in the back making and handling food wasn't wearing gloves or a mask. Also it is WAY OVER PRICED. Would not recommend
Food came asap and was great. Brenda our server was very friendly and helpful!
Very nice Chasier and the food is greasy fried chicken, pretty yummy
Quite good, we all enjoyed our food and the server was very nice helping us figure out what the menu's said, which are only in French. Would recommend the pizza.
Great food
Friendly service. Need to improve on how to serve.
Prpmpt and friendly service. Ordered online and the food was ready within 10 minutes.
Good meal
Liked the bun ????
Everything was fine. Very friendly..
Not a lot of options for good food
Chicken is good it is a bit to expensive
A bancroft staple :)
Great food! Friendly staff!
Great service and great food
Good food not bad service but for the price their should be more content in the dishes. The dishes seemed small!
Crispy chicken although the fries are fried in the same oil it would be better to cook separately and give the fries a less greasy taste. Service is good.
Fast friendly and great food
Good chicken just a bit expensive
VERY DISAPPOINTING! First off the renovations that have been done to the seating area and the floor look great! You can touch the railing around the seating area and you don't feel a thick layer of grease like before the reno. The food has not stayed the same or improved, it has gone down, way down! Over priced and way over cooked!! $60 for a large poutine, 10 piece chicken tender, 2 personal size salads and 1 bottle of pop. The pop was the best part of the meal. Macaroni salad was bland and basically tasted like mayo, coleslaw was bland and seemed like it was days old. The chicken tenders had no flavour, where tiny, extremely over cooked and unbelievable dry. So dry you couldn't cut it with a knife, gave a piece to my dogs and they choked and coughed it was so dry! They gave extra tenders due to the small size but when there that dry it doesn't matter. Because the poutine was put in a plastic container it made the fries so soggy and gross. Majority of this meal ended up in the garbage. It's very sad because this place use to be great, fresh and flavourful. It was always a place I had to stop at when I was in Bancroft but definitely never again!
Yum,yum
Solid fried chicken and their homestyle chicken sandwich with gravy was great too. A bit salty though
Some of the best fried chicken in the area - very fresh, fast, and delicious. Generous portions and not overly greasy and heavy. I come here any time I’m craving decent fried chicken in the area
Good food. Ignorant cashier
Food was good; a vice was good.
The best fast food chicken I've had in years... and you get full chicken pieces not hacked up like KFC.. fries were amazing and Cole slaw good... service prompt and courteous.. pricing fair for what you receive.. don't understand recent negative review.. we ate outside but very clean inside and wife used bathroom which was clean and well kept
The chicken was hot and juicy and delicious. The staff looked tired due to the Gemboree weekend but they were friendly and happy. We were served promptly and even asked if we needed forks and extra napkins as we were getting it to go. Clean restaurant and bathroom was spotless.
Never got all our order today was missing chicken
Expensive for the quality. Dry chicken tenders. Good fries though.
fish& chicken
Great experience & food, never disappoints. Thank you.
First time ever going to a Dixie Lee. Actually pretty decent fast food. Not cheap but chicken seemed to be good quality and the fries were tasty! Friendly staff.
Very disappointed with the chicken we got today. It was very dry and the skin was hard and the chicken sure wasn't fresh at all. You should never sell yesterday's chicken as fresh at ridiculous high prices. The meat was also dark. I won't buy her again.You would think with the bad reviews that you would do better.
I ordered Chicken Breast Strips and Popcorn Chicken. Last year when I ordered these items the Chicken Breast Strips were 3 times the size, for $10.99 I got a small French fries container with 4 chicken strips the size of wedge fries, it was obvious they sliced the one piece into 2 or 3 and the Popcorn Chicken container was less than half full, for $5.99 the container should have been full. I was very disappointed!
Awesome, delicious, thank all you ladies for making my nieces birthday dinner so fantastic!
Chicken tastes great
Great chicken
I got previously fried, reheated chicken. Dry and tasteless. A shame. Couple of years ago all chicken drums had broken bones in them. Probably rejects from the chicken farm. No improvement after the two years.
The food was really great. It was freshly done and really tasteful
My favorite restaurant in Ontario
Dixie Lee is amazing I only get to visit this location only on weekends if I'm lucky I wish they would have more stores down here in Toronto and mississauga
Good people
Best Poutine ! And the guy who works in the Bancroft location is amazing ! Exceptional customer service ????
Yummy
It provides good.food
Best fried chicken and fries I ever had.
It was good. Not as good as other chains but good
Great food and is helping the community during this crisis with 'hot meals for heroes'
Fresh and fast. ORDER was perfect
Great food.
Ordered a combo with a drink and they made me pay extra terrible service