Reviews of Poissonnerie Falero (Fish Shop)

Kathy Menis

Best fish market in Montreal by far, hands down!! The quality of the fish they sell is exceptional. They carry an amazing variety of products, it is a foodies heaven! The staff is always patient and take the time to answer my questions and offer their suggestions, which have always been spot on. It is a gem of a store.

Guillaume

(Translated) Bad service on several occasions, I won't spend a dime there anymore. A place to avoid. (Original) Mauvais service à plusieurs reprises, je n'irai plus y dépenser un centime. Un endroit à eviter.

LE PLAN PAS CON - Déménagement

(Translated) the local fishmonger ... Really pleasant and friendly staff (Original) la poissonnerie du quartier... Le personnel vraiment agréable et sympathique

Frédéric Prétot

(Translated) Top quality fish but you have to review your customer service! (Original) Poisson top qualité mais faut revoir votre service à la clientèle!

sophiane verri

(Translated) best seafood in Montreal but the staff is arguably the worst in Canada. very poorly served and above all disrespectful. I'm only talking about a salesperson who sits on his stool bored with life, so others are helpful and pleasant. a pity that this vile character taints the reputation of this business (Original) meilleurs produits de la mer à Montréal mais le staff est sans doute le pire du canada. très mal servit et surtout peu respectueux. je ne parle que d'un vendeur qui reste assis sur son tabouret blasé par la vie alors les autres sont aidants et agréables. dommage que ce vil personnage entache la réputation de ce commerce

Chani Leroux

(Translated) The grilled octopus or marinated are in the best I have eaten !! (Original) La pieuvre grillé ou mariner sont dans les meilleure que j'ai mangé!!

Lamis Farhat

I loved the help and I loved my sashimi yummy

Eric Jacques

Fresh and delicious seafood

loubna ibn majdoub hassani

(Translated) They also deliver. It's very cool (Original) Ils livrent aussi . C'est très frais

Nick Warren

A good quantity of fresh and interesting products, the owner seems knowledgeable, but the prices are extravagant ($19.99 lb for haddock?!) and the quality of service varies widely depending on who serves you. A good place for wealthy entitled people who don't know how much fish should cost to shop.

Pascal Michel

(Translated) Just the best fish. Nothing else to add! (Original) Juste le meilleur poisson. Rien d'autre à ajouter!

Virgile

(Translated) Very good fishmonger but the customers present always come after the preparation of the orders. And the service is often expeditious ... (Original) Très bonne poissonnerie mais les clients présents passent toujours après la préparation des commandes. Et le service est souvent expéditif...

Neala V

Amazing customer service and great product quality! During my most recent visit last December 2020, despite the Holiday rush, Peter (owner) took time to listen to my requirements and suggested the best items and ideal quantities. I ordered 12 scallops and 24 oysters; the quality was exceptional and very fresh (each oyster was perfect). It was my first time serving oysters at home and was intimidated by the shucking process but Peter clearly demonstrated how to clean & open them. Overall, I highly recommend this store; the staff is helpful, knowledgeable and very friendly. Falero is a family run business since 1959 and they KNOW what they are doing!

Marie-Josée Gaudreau

(Translated) Great choice, great prices, great service (Original) Superbe choix, excellents prix, excellent service

George Pagakis

Very fresh fish. Great variety. Great prepared food

Adam Solomon

Smoked mussels and scallops from Falero are some of the best things you will ever taste in your life. The place is quite expensive though. But quality is very very high.

Allan Sutton

(Translated) the fish is usually good (Original) le poisson est habituellement bon

Gilbert Brault

Always the freshest of fish and seafood!

Mario Morin

Not too sure about the frechness . My wife and I got sick after eating a sockeye salmon . Went to tell them that they should tell their c’ient To cook it very well and they didn’t dare to offer me a credit but thanked me for telling them . Was wounderibg how much they really wanted me as their client ....

Michel Ouellette

(Translated) Excellent products and good service! (Original) Excellent produits et bon service!

daniel labreche

(Translated) Very well served good fish I like to go all Friday (Original) Très bien servi bon poisson j'aime allez la toute le vendredi

Zachary Kamel

Great neighborhood poisonerrie. Staff know their fish and recognize repeat customers.

Sameer Bhatnagar

Fresh fish

Roberto D'Abate

Good service but the fish smelled a little fishy

Johnny Campini

Everything you need when it comes to fish and seafood. Quality is always encontered, and all the products are fresh. Its expensive compared of what you can get elsewhere, but i guess its in Outremont... Fast service, good variety, nothing wrong except the high prices.

David Ainsworth

This place has been dependable for years. Fresh fish and oysters, including a good selection of organic salmon. Great oyster choices also.

Alexandre Péloquin

(Translated) One of the best fish shops in Montreal. We are offered a wide choice of fresh and quality products. The service is efficient and fast while offering sound advice. (Original) Une des meilleures poissonneries montréalaises. Il nous est proposé un vaste choix de produits frais et de qualité. Le service est efficace et rapide tout en proposant des conseils judicieux.

Jean Claudi Celestin

(Translated) Excellent service???? nothing more to add ???????????????????????????????????????????????????????? (Original) Excellent service???? rien de plus à ajouter ????????????????????????????????????????????????????????

Adrian Lee

Not coming back because a staff made a racially mocking remark when he thought I left the store.

elisa chaap

Worst customer experience ever. The people working there are extremely rude, they insult their clients, yelling and treating them as if they were stupid. The only good thing about falero is it's tarama & it's biologic salmon, it's actually amazing. But the interaction with the staff is always horrible.

Kubilay Elmas

These guys are great if you're looking for really fresh fish! I pass by almost once a week and it's the fish day and never disappointed. Helpful stuff as well.

Antoni V

(Translated) great product lots of fresh choices I love (Original) excellent produit beaucoup de choix frais jadore

V. P.

The ceviche and octopus upstairs is amazing!

Helen Kintzios

Great Customer service and fresh fish!!! The staff was knowledgeable, extremely helpful and offered a good variety of fish. I brought home the mahi mahi. I was delicious!! Definitely going back. I would highly recommend them!!

Samuel Freeman

Super reliable old school neighborhood fishmonger.

daniel labreche

(Translated) Very good quality service but they are all in Canadian (Original) Très bon service qualité mais il sont tous dans du Canadien

Claudia Théberge

Great staff, good price, delicious product

Louis Martineau

(Translated) I often buy at Falero. Knowing staff. Always fresh fish. (Original) J'achète souvent chez Falero. Personnel connaissant. Poisson toujours frais.

Willem Shepherd

Super friendly and a great selection of fresh fish and oysters!!

Guy G. Beaudry

Excellent selection of fresh fish and oysters.

Rachel Sieber

(Translated) The fish is great but the staff should be replaced. One man really very rude. The fish is good but the staff is terrible especially a downright rude gentleman, cranky and even aggressive I would say. I almost don't want to go anymore. Please replace the staff !!! (Original) The fish is great but the staff should be replaced. One man really very rude. Le poisson est bon mais le personnel est infect surtout un monsieur carrément mal poli, grincheux et même agressif je dirais. J ai presque plus envie d y aller. Svp remplacer le personnel!!!

Shannon Curnew

Always fresh, good variety

Alexandre Figueroa

(Translated) It's expensive my it's worth it (Original) C'est cher mes ça vaut le coup

Alexandre Figueroa

(Translated) It's expensive my it's worth it (Original) C'est cher mes ça vaut le coup

Anna Teeple (Life Coach)

Fresh but expensive. They know their stuff about fish and are super honest. Nice people

Véro P.

(Translated) bitter taste ... 14 years as a loyal customer, I spent a small fortune all those years at Falero, I advertised it to my friends. And today I called around 9:30 am to find out if he had any fresh Matane shrimp. I am told yes and I answer them "I am coming". Am in a hurry because in the middle of a move, I enter the store at 9.40 a.m. and then they tell me to come back later because the store doesn't open until 10 a.m. ... I explain to them that I just called them, that I ' I said I'm coming, I explain to them that I am in the middle of a move and ask them the favor of serving me my packet of shrimp ... well, they send me for a walk .... am extremely disappointed, after all these years . I thought I was a very good customer, well you have to believe not. (Original) goût amer...14 ans que je suis cliente fidèle , j'ai dépensé une petite fortune toutes ces années chez Falero, j'en ai fait de la publicité auprès de mes amies. Et aujourd'hui j'appelle vers 9h30 pour savoir s'il avait des crevettes de Matane fraîches. On me dit que oui et je leur réponds "j'arrive". Suis hyper pressée car en plein déménagement.Je rentre dans le magasin à 9h40 et là on me dit de repasser plus tard car le magasin n'ouvre qu'à 10h...je leur explique que je viens de les appeler , que je 'ai dit j'arrive , je leur explique que je suis en plein déménagement et leur demande la faveur de me servir mon paquet de crevettes...eh bien, on m'envoie promener....suis extrêmement déçue , après toutes ces années.Je pensais être une très bonne cliente, eh bien il faut croire que non .

marlene perez

(Translated) Thank you ???? very good quality products with excellent service. (Original) Merci ???? produits de très bonne qualité avec un excellent service.

Angelos Papaioannou

Great place for fish.

math fldu

(Translated) Horrible customer service, but fresh and tasty products. (Original) Service à la clientèle horrible, mais produits frais et bons.

Laurent McComber

(Translated) Best fish shop in town! (Original) Meilleure poissonnerie en ville!

Val Campeau

(Translated) The products are very good, no complaints about it, but the customer service really leaves something to be desired. I had bad experiences in this business on several occasions and I continued to return there because of the products and the proximity to my house, but frankly this is unacceptable, and this treatment comes from a few employees and one of the owners. A rude attitude, an insistent look. We feel that we are disturbing; to be greeted by a vulgar nod of the head. Really, no class for such refined products. Customer service isn't for everyone, if it isn't a strength it is best not to be. Especially since this attitude for a boss contaminates an entire team atmosphere. (Original) Les produits sont très bons, rien à redire à ce sujet, mais le service à la clientèle laisse vraiment à désirer. J’ai vécu de mauvaises expériences dans ce commerce a plusieurs reprises et j’ai continué d’y retourné à cause des produits et de la proximité avec ma maison, mais franchement c’est inadmissible, et ce traitement provient de quelques employés et d’un des propriétaires. Une attitude malpolie, un regard insistant. On sent qu’on dérange; se faire saluer par un vulgaire signe de la tête. Vraiment, pas de classe pour des produits aussi raffinés. Le service à la clientèle n’est pas donné à tout le monde, si ce n’est pas une force vaut mieux s’en abstenir. D’autant plus que cette attitude pour un patron contamine toute une ambiance d’équipe.

Olivier Meyniel

(Translated) Many choices, nice sellers. On the other hand, the prices given on the phone may be incorrect and that is not the problem of the fish shop. (Original) Beaucoup de choix, des vendeurs sympathiques. Par contre, les prix donnés au téléphone peuvent être incorrect et ça n'est pas le problème de la poissonnerie.

Tuan T

good sashimi and fresh seafood

Olivier Lafitte

(Translated) Large variety of quality fish and seafood (Original) Grande variete de poissons et de fruits de mer de qualite

jean-marc lesage

(Translated) I go there for the crab and oysters. (Original) J'y vais pour le crabe et les huîtres.

Albert BATTER

Good fish. The guys are not very friendly but they know their stuff

Pier Piaf

(Translated) The quality of the fish or products sold is excellent! Too bad having moved I'm a bit far away. But you could buy with your eyes closed, irreproachable quality for so many years. Thanks to the whole team! (Original) La qualité des poissons ou produits vendus est excellente ! Dommage qu’ayant déménagé je suis un peu loin. Mais on pourrait acheter les yeux fermés, qualité irréprochable depuis tant d’années. Merci à tout l’équipe !

damien depauw (Filocted)

Very good

Brad Sacks

I picked up three times since I discovered this place earlier in the summer. It's been my "go to" market for fresh fish. Today I actually picked up a couple of items for lunch, to go. I tried the crab salad and the honey dried salmon. Unreal! I highly recommend this fish market!

Oliv Breizh

(Translated) Super quality of local fish and seafood. On the other hand, the fishmongers do not wear a mask and speak above the food :( (Original) Super qualité de poissons et fruits de mer locaux. Par contre, les poissonniers ne portent pas de masque et parlent au dessus de la nourriture:(

JARRY ESTELLE

(Translated) Regarding the fishmonger, nothing to complain about: the fish is fresh, beautiful display, there is everything in quantity! But then the customer service is abysmal, nonchalant, disrespectful and rude. That's a shame. (Original) En ce qui concerne la poissonnerie, rien à redire : le poisson est frais, bel étalage, on trouve de tout en quantité! Mais alors le service client est catastrophique, nonchalant, irrespectueux et malpoli. C' est bien dommage.

Helene Helene

(Translated) Very good fish, lots of choice (Original) Très bon poisson, beaucoup de choix

Manutea Ho Wan

(Translated) bad advice, bad fish (Original) mauvais conseille, mauvais poisson

Yannick LE ROUX

(Translated) One of the best fishmongers in Montreal. Just a quick note on the service that is not always courteous. some employees are adorable, others much less ... (Original) Une des meilleures poissonneries de Montréal. Juste une petite remarque sur le service qui n'est pas toujours des plus courtois. certains employés sont adorables, d'autres beaucoup moins...

ALP

(Translated) Best fishmonger in town ... period! Superb quality of fish and oysters. I've been going there for 15 years ... never been disappointed. (Original) Meilleure poissonnerie en ville...point! Superbe qualité de poisson et d'huitres. Fait 15 ans que j'y vais...jamais été déçu.

Nick Menis

Amazing service and quality. Selection and knowledgeable friendly hardworking staff. You'll finish from all over the world. Can't find these fish and seafood in typical grocery stores. Realky fresh products

Séverine Sadot-Bernard

(Translated) good fish but service to review. (Original) bon poisson mais service à revoir.

Aurelie Coop

(Translated) We move from Anjou to go to this fishmonger for our sushi and tartares because we are sure that we will leave with a fresh product. We have never been disappointed. thanks to the whole team (Original) Nous nous déplaçons de Anjou pour aller à cette poissonnerie pour nos sushis et tartares car nous sommes sûrs que nous allons repartir avec un produit frais. Jamais noud n'Avons été déçu. Merci à toute l'équipe

Jean-Francois Rabier

(Translated) Very good choice of very good oysters! (Original) Tres bon choix de très bonnes huîtres !

Alex Longo

Called in for product said they had. Showed up and they didn't have any. Really garbage service and rude employees.

Marianne Lessard

(Translated) Very bad experience during my last two visits. The service is really atrocious, impossible to have a piece of the desired size. It's a shame because the products are excellent, but I don't want to encourage a company that treats its customers badly. (Original) Très mauvaise expérience lors de mes deux dernières visites. Le service est vraiment atroce, impossible d'avoir un morceau de la taille désirée. C'est très dommage car les produits sont excellents, mais je ne veux pas encourager une entreprise qui traite mal ses clients.

Claude Sigouin

I bought a box of 100 oysters for $140 and I was very disappointed since few of them were likely dead (black in color with pungent fishy smell) while some others were dry. I will definitively not go back!

Olivier DC

(Translated) We do not come for the welcome or the look of the place but for the excellent fresh fish! Certainly one of the best fishmongers in Montreal! (Original) On n’y vient pas pour l’accueil ni pour le look du lieu mais pour l’excellent poisson frais ! Certainement une des meilleurs poissonnerie de Montréal !

Julie Cyr

(Translated) I love this place the poison is always fresh they have a great variety and the staff has a great knowledge ... the prices equals the quality buy local and encourage our traders. (Original) J’adore cette endroit le poison est toujours frais ils ont une grande variété et le staff a une grande connaissance... les prix équivaut la qualité achetons local et encourageons nos commerçants.

Guy Filiatrault

(Translated) For me, what distinguishes a fish shop from a common fish merchant is the freshness of the products and the fact of being able to choose a whole fish and have it prepared in fillets. This is what I find week after week at Falero, in addition to a nice variety of fish. The fish is on ice, unlike many grocery stores where the fillets dry quietly under the cold air jets. (Original) Pour moi, ce qui distingue une poissonnerie d'un vulgaire marchand de poisson, c'est la fraîcheur des produits et le fait de pouvoir choisir un poisson entier et le faire préparer en filets. C'est ce que je retrouve semaine après semaine chez Falero, en plus d'une belle variété de poissons. Le poisson est sur la glace, contrairement à plusieurs épiceries où les filets sèchent tranquillement sous les jets d'air froids.

Olivier Paris

Outstanding fresh fish and seafood.

corinne d.

Best fish monger in town. I was surprised to read some people had a bad customer experience because I have been there a dozen times, and always have had excellent interactions with the knowledgeable staff, from my experience they are happy and like to joke around. The fish has always been very fresh and I trust their products.

Alexandre de la Chevrotiere

(Translated) I had never been disappointed until the day I bought a box of 100 oysters in which more than twenty oysters were dried so not good for consumption. Despite my complaint a few days after the purchase no return from the manager or anyone. When you pay $ 135 for oysters you expect the best, nothing less! (Original) Je n'avais jamais été déçu jusqu'au jour où j'ai acheté une boîte de 100 huîtres dans laquelle plus d'une vintaine d'huîtres étaient déséchées donc, pas bonnes pour la consomation. Malgré ma plainte quelques jours après l'achat aucun retour de la part du gérant ou de quiconque. Quand on paie 135$ pour des huîtres on s'attend à ce qu'il y a de mieux, rien de moins!

Alexandre de la Chevrotiere

(Translated) I had never been disappointed until the day I bought a box of 100 oysters in which more than twenty oysters were dried so not good for consumption. Despite my complaint a few days after the purchase no return from the manager or anyone. When you pay $ 135 for oysters you expect the best, nothing less! (Original) Je n'avais jamais été déçu jusqu'au jour où j'ai acheté une boîte de 100 huîtres dans laquelle plus d'une vintaine d'huîtres étaient déséchées donc, pas bonnes pour la consomation. Malgré ma plainte quelques jours après l'achat aucun retour de la part du gérant ou de quiconque. Quand on paie 135$ pour des huîtres on s'attend à ce qu'il y a de mieux, rien de moins!

K Martz

I love Falero! Been a customer for many years. Fresh, clean and wonderful service. I live 30 mins away and happily go a couple of times a month.

Suzanne Derouin

(Translated) Fabulous (Original) Fabuleux

marlowe

Excellent

Geo Anton

This is my go to place for fresh fish and seafood even though I live on the west island. Its the selection, they always have or can get whatever I ask for. The staff is very knowledgeable and helpful and the selection is second to none. Ask for the one pound shrimp you'll be amazed!!

Pardo Mustillo

Busy but the products are fresh and abundant.

Insta Customs

Amazing selection and very knowledgeable staff. The fish and the seafood were outstanding. Prices and quality are 5-Star. The perfect little fish market. An iconic Montreal institution. We are so lucky to have chosen your store to supply us for our annual Oyster party. Thank You

Full Metal Alchemist

Very good selection of fresh fish and seafood. Sometimes the cuts they give you aren't the best, but you are getting better than elsewhere.

Julien L.

(Translated) Very good selection of fish and seafood, and related products (for making sushi, for example). If you eat the raw fish, make sure it's super fresh because a few times it didn't do our job. (Original) Très bonne sélection et poisson et fruit de mer, et de produits reliés (pour faire du sushi, par exemple). Si vous mangez le poisson cru, assurez vous que c'est hyper frais car à quelques reprises ça n'a pas fait notre affaire.

Marc-Antoine Petrilli

Always only best quality and good advices. Most reliable for buying oysters.