Reviews of HGA Chartered Professional Accountants (Financial Consultant)

Julie May

The team at HGA are very professional, knowledgeable, and in my case patient. Everything they do for me is always done correctly which is important for your Accounting team (Quentin, Kara, and Olia), Lawyer (Jason) and Insurance Advisor (Chad) to do. :) I have never had any type of issue with any of their services. Would highly Recommend.

Glenda Polak

If you want to avoid a business that employs smoke and mirrors and you don't want to be nickle and dimed, then go somewhere else. Here is a cautionary tale. I was a client for 4 years where HGA did my personal accounting. Nothing too complicated. Their prices for that service is higher than a typical business for that service, but they seemed available and the price seemed worth it, paying for the peace of mind that I would be taken care of. I was wrong. After they were sent a letter from CRA requesting a specific document to confirm the details of a claim HGA had prepared and filed for me, I was called by one of HGA's employees making me aware of the situation and asking if I wanted to deal with this or them. I asked if it would cost extra for them to provide the requested document and they said "Yes.". No details were given about how much "extra" it would cost for HGA to submit this document. I went in to their office to speak to someone regarding the CRA request and the extra fee. Instead of talking to someone who could help me, I was filtered through. The individual took down details of my concern, doctored up the level of effort it would take to comply with the CRA request for the document saying "They would have to write up a response" and asked "How much are you looking to pay." The next day I was emailed by HGA's Senior Manager in a long email trying to explain (the pretty clear) situation and the Senior Manager stated "The only thing that we have to sell is our time and as such we need to bill for these services." Long story short, HGA couldnt send CRA the document as proof for the claim THEY PREPARED with the document THEY HAD without me complying to pay a yet to be determined fee. After parting ways, I was privy to the CRA request and saw it was literally as easy as sending the document online with client software they use with a reference code, or faxing it in. No written response. No crunching numbers to recalculate a claim they had already calculated and submitted. Just double click an Icon. Type a name. Type a reference code. It blows me away that instead of just dealing with the simple CRA request that was mailed to them, HGA decided to spend alot of time dealing with me trying to justify extra fees. This review and its saltyness is however, free of charge.

Adam Dirksen

Super-friendly staff. I had a great time here photographing their location, but more importantly every person I encountered wanted the company and clients to be happy. It was great to see that much care and random discussion about what customers really want to understand about an organization.

Caprice Consignment

Our company was referred to HGA by some friends that also run a small company over 6 years ago. We made the switch and have had the best experience. HGA has been so professional and easy to deal with. They make things pretty simple and I have so much comfort knowing they know what they are doing and work to help our company in the best way they can. Quinton, Alexandra and Margie have been our main contacts there and have always talked with us like real people and have been extremely fair in pricing. They offer a monthly instalment plan which makes budgeting very simple! Through Covid they have been extremely supportive and helpful in figuring out for us which government programs we qualify for and helping us apply. They literally saved us this year. Without their help I don’t know where we would have been. I completely feel safe with them! Thank you Shannon Dalke Rydal Construction

Mike Alexander

I have been so impressed with how HGA has stayed in contact with their clients during the recent covid situation. They went above and beyond and emailed updates on government relief programs for small businesses. Although many of their staff worked from home there were still some at the office and when I dropped off some of my files I felt very safe with the processes they had put in place to deal with clients coming in. Over the past 20 years I've had different accounting firms and I have never had one as caring as HGA. They really make their clients feel valued and I feel what they've done over the past 2 months has been exceptional. A special thanks to the ones I've had dealings with: Darlene, Judith, Natalie, Allie and Quentin. I would highly recommend this firm for your accounting needs!

Jonathan Cruz

Our business has been with the HGA team for five years now and we wouldn’t have it any other way. It really makes a difference for us when we can come in and be greeted with enthusiasm and even our favourite coffee order!  Between the expert staff that handles our file to the sense of family that we feel when we walk through the door, we are always so impressed by the entire HGA Group. We would highly recommend HGA to anyone looking for an accountant (and other professional services) that will really care not only about your business, but your family too. Thank you to the entire HGA team!

Aluminum & Glass Worx Ltd.

Our business has worked with HGA Accounting for a couple of years now. They came highly recommended by one of my clients and thankfully we have never looked back. The advice, leadership, and support at HGA has helped to solve several challenges. With their awesome team, we always know we'll have support when we need it. We also really appreciate their constant and relevant communication. Whether it's COVID Gov't updates or relevant tax information, their team is an integral part of our business.

Scott Bruck

HGA has provided me with a combination of professional tax advice, and great reliable service. Most importantly in my experience they always do what is best for their clients. HGA is truly second to none and I'm very grateful for all that they do.

Gregg Weir

We first started at SKOLNEY and COMPANY, then this company was merged with HGA. All the work was done at SKOLNEY, I paid everything wity them. This HGA SKOLNEY charged me double for 1 year tax return amounting to $ 5,985.00 Their office is always CLOSED you will never get any help from them . You will be very much frustrated. Very UNPROFESSIONAL. They TREAT PEOPLE LIKE GARBAGE like what they did with all the employees of SKOLNEY. I pulled out my business with them. Take another accounting firm.

Daniel Brown

I switched to Howard Gardiner Associates in June of this year and have been very happy. A friend who is also a small business owner had recommended this firm years ago. Although I was interested in switching, I was nervous about making the change after years with another firm as I felt it might be difficult, challenging and most of all time consuming. I was pleasantly surprised when it was none of those. The staff have been amazing and made the transition from the old firm to HGA seamless and easy. Everyone I've met have been friendly and easy to work with. I only wish I had done this years ago! I would highly recommend HGA to anyone! Glenda Polak, Owner of CapriceWest

Johane Hickling

Shaun, Shannon and the accounting team are truly phenomena individuals . They have perfected accounting expertise with a friendly, professional client approach to the services the provide. They have assisted us with current and future business advice that has elevated our firm and our personal lives. Hats off to you and your team for all you do for us and the community.

Steve Lawrence

Been dealing with HGA for over 5 years now and could not ask for better people to work with! Their communication is fantastic and for someone like myself not fully understanding the accounting world they really know how to present items to you to ensure your understanding and what's best for you and your company. No hesitation on putting this name out there to get others the benefits the way they have me they most definitely put their efforts into making sure their clients get the best of everything. Always going the extra mile no doubt about it!

Hassan Hamdi

HGA has been a game changer for our business, they always have someone available to answer our questions and provide solid advice. Having multiple services under one roof creates an efficient way for us to draw on their expertise. From accounting and tax, to marketing and consulting services we have been able to grow our company in tough economic times.

Diane Gauvreau

HGA has been a partner of ours for the past several years and during this time they have been great advisors to our business and have always looked after our accounting needs in a timely fashion. They really stood out during the pandemic, helping us work through all the government assistance programs, providing us with detailed plans and communication. Not sure what we would have done without them. Accessibility and timeliness is important for any business and HGA is always just a quick text or phone call away when we need support. What's also great about HGA is they have several divisions that can look after a multitude of needs, from legal to marketing to many more. I highly recommend HGA and their group of professionals.

Christy C

HGA Team is Fantastic, above and beyond service. I have been dealing directly with Maria Almond for the most part, and I'm so lucky to get to work with her she's amazing, such great service and care for her clients I was blown away. I will continue to use HGA for as many services as possible.

RV Mobile Edmonton

My experience with HGA and their entire staff has been fantastic from day one. They are highly skilled and professional, and also very important to me they genuinely great people to work with. The services and expertise they provide cannot be matched, I highly recommend HGA to everyone !

Kim Arendt

We made the switch to HGA a few years ago, and its basically adding Connor and Leon to our team... The accounting and Legal support is unmatched, having the access to great support in the HGA office is incredible. The professionalism and the knowledge they provide exceeds any of my expectations when dealing with accountants and lawyers. HGA provides the advantage we've been looking for.

Kyle Bertsch

The entire team at HGA has been absolutely incredible to work with. Highly recommend!

Shannon Dalke

We have been with HGA Group for 11 years. There is no better team to work with. Complete peace of mind when it comes to our taxes, any legal issues and all insurance needs.

Benjamin “Obi Wan” Poloski

HGA have been our trusted accountants for 2 years now. From our very first meeting with Quentin, we knew we were in good hands. As a small business, we rely on the experience, knowledge, and skill from the HGA team when it comes to our accounting and taxes. HGA has an amazing culture for people - fun and friendly - and you notice it as soon as you walk in the door.

Razorback Industries Caryn Gibson

If you are looking for an accounting firm with no notch professionalism and customer service then HGA is the right firm. They go out of their way for clients and help whenever I have questions no matter how trivial. Highly recommend this company!

J. Douglas

Amazing! This was our first year doing our taxes together as a couple and using an accounting firm, and we will never look back. We will trust HGA with our accounting needs for many years to come! Thank you HGA!!

Kris Barker

I have been using HGA for 4 years now. They are extremely helpful, knowledgable and friendly. Shawn has been a key role in my future planning and has personally spent countless hours helping me. I strongly recommend Shawn and his crew at Howard Gardiner and Associates.

Jen G

I am happy to say that HGA has been meeting (and exceeding) my company & personal accounting requirements for over 10 years. Their full staff covers every base & detail - all while being approachable & friendly. Thanks to Shawn, Judith, Shannon, & all the rest of the HGA staff that continue to provide excellent service!

Chris Greene

HGA consistently provides professional and prompt service. I would highly recommend HGA to both personal and business clients. Great customer service, timely responses, and personalized support.

Karl Vidicek

I have had several accountants over the years and this has been the best experience by far. I have recommended them to everyone I know and my entire family has moved their accounting needs here. Professional with great communication. They have my trust and business for life. They go above and beyond to understand who you are and what your needs are and work with you to achieve the best solutions for you and your business. I'm very thankful that our friends recommended Tyson to us and we have done the same to everyone that asks, "do you know a good accountant?" Boy do we!!

John McDaniel

I have been dealing with the HGA Team for about 6 years. My experience here has been nothing short of excellent. Their professionalism is top tier and their expertise is nothing short of the best. I use their accounting service and Law firm which has helped me launch my two business and a Family trust . I highly recommend HGA Quentin, Ali, Randall and Jason are the very best in the industry Dave