Reviews of Astrid's Bookkeeping Service (Financial Consultant)

Jay Hebert

Great service. I hear a lot of reviews that Astrid is rude. Maybe she's straight to the point, but I see her for my taxes, not to get coddled; and she's damn good at taxes.

Zhaun McCon

Lied to me about the timing of my return, had my address wrong, i asked about direct deposit they said everything was set up properly only to have the cheque sent 4-6 months later. Would not recommend ever again.

James Mracek

I never actually had Astrid do my taxes; she was my mother's bookkeeper. Due to a mistake on her part, she obtained access to all of my tax records and personal information. Obtaining this information requires either my signature, or a legal document authorizing her as my representative. When I tried to contact her to figure out how this could have happened, she was condescending and unprofessional. Her exact words were: "How stupid are you!!!!!!!!!!!!!!!!!!!!!!!!! I do not have your signature... Now get lost, deal with your life and grow up." So anyway, if you want someone to constantly make mistakes then spit in your face when you try and figure out what went wrong, by all means, hire Astrid.

Mahesh Dungrani

Not professional service. She do not listen my question and start yelling at me. Very bed service. She do not take time to review tax files. I am 100% sure you will not get your tax return what you suppose to get, if you choose to do tax returns with her. I prefer to go to some where else but not here for sure.

alcy143

First time in was a decent experience, however, when I returned with a question and request for a signature, I was yelled at in front of her employees and she would not take a breath to listen to what I was even asking. I hate writing bad reviews, but I don't think she acted professionally at all.

stephylove mamabear

I've been having Astrid do my taxes now for 7 years. I've had absolutely nothing but a great experience ! Every single year she is fast , friendly and informative . She has been extremely helpful and nice and has even told me about certain credits that i was not aware of. Thank you Astrid for being so informative and professional.

ron naveau

She does well,for many years I recommend, her service

Kim Fleury

Professional, quick services very welcoming environment

Rita Doucet - Canada

I hate hearing this commercial on the radio, it ruins my good feeling. A young man went in to ask her for his information to do his taxes, instead of helping she threatened to call the cops. When I found out he was NOT getting GST or any other money from the government, my blood boiled over. How dare she do that to a traumatised victim of an accident. Gilles Bisson office confirmed her banking the money, yet failed to let the public know. What excuse would she use as a bookkeeper, I did not know to whom the money belonged too. Get a grip lady YOU knew full well what you were doing.

Sarah Bisson

Had our taxes done here a few times over the years. Major errors were made. When I had questions she was condescending and rude. There are better places to get your work done. Avoid this place

Sull

Very rude and unprofessional! I've never encountered such a rude person! She was yelling at me when I asked her to stop being so rude! She has no customer service skills. I would not recommend her to anyone!