Reviews of Scotiabank (Financial Consultant)

Rick Vanderwyst

It's a bank... Does all the banking things you need

Rick Vanderwyst

It's a bank... Does all the banking things you need

K Lyons

I wish they were open one evening a week

Nia Rack

The new seating arrangements seem to be causing confusion but personally I love this cinema.

Sadita Graham

This is the worst branch of Scotiabank I have ever visited. The customer service was poor and the wait time inline to see a teller is horrendous. The overall appearance of the branch both inside and outside needs a facelift, totally run down like the Islington area. I would never go back there!

Kashif Ali

Had been using this branch for my small business banking since 2011, it had very great personal business advisors in the past whom had always been very cooperative. However, the new small business advisor and his new so called "policies" are terrible. I will not recommend opening a small business account at this location. I am personally thinking to move my account to another branch.

jakey jake

Very unfriendly and unprofessional tellers!

Duncan Hadley

dismal service..cant talk to a real person when calling- when finally getting through they say they are busy with clients and send you to a call centre in Toronto with 30 minute wait times..4 billion profits-hire some local Canadians with your obscene profits

O M

Best bank I've done business with.Thank you!

Sam Higdon

The new pick your seat thing is awesome. The prices are outrageous.

Ron Gladu

The automated phone system you have to navigate through is a minefield nightmare. All I want to do is contact a human being at the Polo Park branch. so far the system has hung up on me 3 times plus if you don't remember the name or the extension of the NEW branch manager so you just want to get someone on the phone to ask, well you can forget that.

Jacqueline Verstraete

Always short lines and always very helpful tellers that are chatty and friendly

Vijaykumar Solanki

Fantastic. If you wanna spend some great deal of time with family and friends. Scotia theatre is the place.

Christopher LeBlanc

The food prices, like other theatres is crazy and the terrible implementation of Imax is sad. But it's our only one. If recommend regular movies here, don't expect amazing.

Nancy Aguilar

Opens too late ....

Carrie H

Worst bank ever

Kristy Macphee

Treat students and people of lower income like infants. Awful service every time. Talk about judgemental environment

J. Leger

930 to 3 weekdays! How can people do banking when it must be in person. Not a neighbourhood bank, not exactly here for you as the ads suggest!

Tony Tang

(Translated) Very pretty poor service on the closing ten minutes ahead of time and put people push it ???? (Original) 奇差无比的服务 提前十几分钟就关门 并且把人往外推 ????

François M

(Translated) I have been going to this bank for over 10 years and I have always been well received. The service is personalized and courteous. Congratulations and keep up the great work ???? (Original) Je vais à cette banque depuis plus de 10 ans et on m’a toujours bien reçu. Le service est personnalisé et courtois. Félicitation et continuez votre excellent travail ????

Asad Khowaja

Inefficient staff, waste of time here

alain

(Translated) Financial advisor is not listening ... (Original) Conseillère financière n’est pas à l’écoute...

Peter McLean

Soon this location will being getting a rec room. I come here from out of town all the time and love it friendly staff and great service for movie lovers.

Mandizzle

5 Star Rating to Saryna Montes at the Estevan Branch. She is always so cheerful and quick - her sunny disposition brings the environment so much positivity. Keep it up!!

John C

Nice friendly service

John Smith

I wish I can rate Scotia Bank lower. They charged me interest on a mistake THEY made. They offered a solution that would have made my situation worse!!! There are 7 banks in Canada. Use one of them instead of Scotia Bank please !!!

Arminder Deep

Just want to update to all of you this Scotia bank branch was closed till February 1st ,2021 So, please don’t come if you have some internal bank issues because they didn’t take care of it due to closedown. Save your time and money until a month of February 2021 Thank you

Vaibhavi patel

Very good service.

Arjun Gill

The world's most annoying tele-prompter!

Sharrath VS (sharu)

Customer service can be improved . Average time taken is 15 minutes

Tamara Aufleger

A very convenient and great location definently safer then downtown, plus very nice and knowledgeable staff who are helpful to what business I need to get done that day.

Michelle maureen

I deposited my paycheck through the teller and i noticed after i had my reciept in hand that she did not deposit the correct amoumt.i went back to customer service and was told it would takeb2 days to correct the error and get the proper funds into my account. It has been four days and still nothing...

Steve Hicks

Always takes longer than it should and generally costs more than what is reasonable. A poor branch.

Pearly Tailor

I had booked an appointment with them a day prior to set up an account. When I reach for my appointment, I provide the teller with my details and the she confirms and asks me to wait for the advisor to come assist me. No one approaches me for 20 mins, then I inquire with another teller who proceeds to tell me I don't have an appointment booked at all! What happened to the appointment I had booked? NO IDEA. Why did the other teller say someone would come fetch me? NO IDEA. Can another appointment be booked asap? NOPE. NOT FOR ANOTHER WEEK. No accommodations, no sense of concern or urgency... nothing. Would not recommend.

filmflour

The phone menu said the 22nd St location was open on Jan. 1st, 2022 but it was not.

Terry Reid

IMAX theater is great. Lots of room, A/C, and great sound.

SingleMomCamping

I have been a Scotia Bank customer for nearly 20 years. My home branch used to be at the Centre Mall, bust since moving to the west side of the city I gave been using the 22nd St branch. The customer service stinks! So much do, that Ivd decided to (after all these years) have decided to switch to a different bank. So long Scotia! Get your employees in check.

Dave Cheech

pushed "1" to speak to a representative to book an appointment. After 22 min on hold some lady comes on and tells me she is transferring me to the right person. I have now been on hold for another 14 min. These so called "advisors" cant even manage phone calls or appointments. Clearly I was mistaken thinking I could trust my business to a bank like this. So amateur, so unprofessional. Problem is, trying to find a reputable bank is nearly impossible. That being said, these guys certainly lost the opportunity to use my money in there hedge fund accounts.

maureen hogan

always smiling and happy to give me a new card. (lost 8 or 9 debit cards) LOL

MindzAmazN Media

this bank is very problematic I don't think they know that community sees there behaviour towards people of color the reviews on this page speaks volumes. disgusting to say the least I will start a campaign to get rid of those cackling HENS out of a job and our community . they including (AMY VUACH universal greeter and costumer service attendant ) you give WOMEN A BAD NAME get a new profession.

Charlie Smith

Opened up a high interest savings account last month and it couldn't of gone any smoother. The agent that helped me out was very helpful, I think his name was Ryan.

Gyan Singh

They are so helpful and look after problem even at their closing time. Thanks to manager and special thanks to Arni Saha, who look after my problem.

bonaventure amah

All new,clean and nice.the experience was amazing. Love it much

Chris Mewett

What is the point of getting a bank draft with all the backup paperwork and receipt only for them to put a week long hold on it the same as a personal cheque? They don’t care about my 20 years of being a customer or consider my balances I have to back this up? Nope don’t care holding your money. Bad service.

Lenny

Every time I need service it's just another battle to get what I need.

ALTAF MIAN

I had my first time experience in this branch, I have few products with Scotia bank , was going to open an investment and checking account, I am glad I didn’t open my account… absolutely horrible service, staff and manager need some training….

Stephen Hiscock

Big and noisy lobby area; otherwise much like any other Cineplex theatre. 12 screens could provide a good mix of films although when I visited there was nothing other than the standard Hollywood fare.

Sreenivasan Narayanan

I was fortunate enough to activate my GIC. The staffs were friendly. Thanks to Mark Dhamia, who made my work faster.

Amir Ardalan

Great location! I have been recently going there for everything and the staff there are amazing! Loved the management!

Terrilynne Bell

Very helpful and pleasant today

Shoaib Qureshi

Excellent service ! Swiftly processed my case.

Matthew Lucas

Not enough staff working

Pigeon Sannom

(Translated) Very nice branch! The host is courteous and there is coffee pod when waiting to meet a counselor. (Original) Très belle succursale! L'accueille est courtois et il y à même du café à dosette lors de l'attente pour rencontrer un conseiller.

Hanchester Zhulu

Good service! The only issue is the location, hard to reach.

ushma vaghela

Today they provide good service as I call for some changes and they respond me quickly. I didn't wait for a long but before some month it takes too long to answer me. I have wait almost for 40 minutes at that time I haven't like the service. So I thought in comparison on noon they are giving better responses at night as they have less work to do at night.

Bobby Oh

Dont waste your time here, go to a different scotia bank, tellers here are rude and clueless, and will be as snarky as they possibly can

#donsdios

after a few of my paychecks bounced the manager took me to a back room to talk down to me like I owe them something. i did not write the checks and was not at fault for anything but I was threatened to have my account closed. I always fixed any balances right away and dont understand what the problem was. so between the slowest service the longest lines and the lack of respect shown to me i decided to close my account myself and move on to a better bank. TD, banking really is that simple!

Илья Ботнарюк

Polite and fast working personnel, each time I visit this place I am going back with a good mood

Krista Minar

After moving back to a community with a scotiabank within a decent distance (45mins) we were happy to swap things back to Scotia, been with them for almost 9 years. It's been 7 months of poor customer service, lack of communication, no follow through and I am so disappointed. And when they realized their mistake-no apology. I would not recommend this location to anyone.

Ethan Bickford

Generally friendly staff with speedy service. Lines can get bogged down during busy times, but there's no way around that. One of the most popular places to go on a hot summer's day due to the wonderful AC. Great selection of food compared to a lot of other theatres.

Ben

(Translated) I would have given 0 star but I couldn't! We had a mortgage (the second in a row) with this branch and when it came time to negotiate the renewal we were offered a completely ridiculous rate and crappy service! We finally opted for the BNC and the transfer was chaotic, they even made a payment after our notary had completed the transfer procedures ... What a mess! We will never do business with this branch again and I will pass you the other problems (costs) that were incurred during the transfer .... (Original) J'aurais donné 0 étoile mais je ne pouvais pas ! Nous avions une hypothèque (la deuxième de suite) avec cette succursale et quand est venu le temps de négocier le renouvellement on nous a offert un taux complètement ridicule et un service de merde ! Nous avons finalement opté pour la BNC et le transfert fut chaotique, ils ont même passé un paiement après que notre notaire est fait les démarches de transfert... Quel bordel ! Plus jamais que nous allons faire affaire avec cette succursale et je vous passe les autres problèmes (frais) qui ont été encourues durant le transfert ....

Andy Fenske

Outstanding customer.service compared to downtown branch (Horrible Service) I'd walk here any day of the week, very helpful and very friendly just like a bank should be. Even the manager took the time to assist me (unlike downtown)...

Yix

The slowest and worst service I ever had, lineup for 45 min to replace my debit card and I was told they can not do this service. A good place to waste your time!!!!!!!!!!!!!

Raghav Gupta

Awesome branch. Good employees. Went for clearing some questions and there was an Indian employee too who could make sure if I am not able to understand the information in english, I could talk to her in my native language. 100% clearification. Looking forward to dealing with Scotiabank always in my future. Good job.

Emily Chislett

Very Rude.

Jessika Philpott-LeBlanc

Small bank. Atm area is usually kinda dirty compared to other scotia locations

Laura Talian

Love dealing with the staff at this location. Always very friendly and helpful.

Abimbola Akinrele

Nice staffs

Nisarg Shah

Went to get my balance of account letter before Christmas holidays and never received a call back from the branch. Visited again this Monday, 5 mins in and out with the required letter. Tellers were helpful, good customer service. Please visit early in the morning to avoid long wait time.

8ppex Alien

SLOW

DWU UWD

It wqs close to.quiting time and.my.teller.was.calm cool good.at her.job Fhanks

Phuong Nguyen

Good place, nice staff, they always welcome customers

Tesia Romaniw

Terrible location; very unprofessional and obviously not well informed. I went in to get a new credit card as mine is expired and cannot be renewed through the phone. Once at the branch, the representative told me I needed to call in to get a new one as they don’t issue new cards. The representative was extremely rude about it and rolled her eyes at one point, when I told her I needed to physically be in. Called again, only to be told I NEED to go in physically.

Good FourU2

(Translated) Good bank. The atmosphere is friendly and sociable. I recommend visiting, the workers are friendly and will always help and tell you the rules by choosing the account that interests you at the moment ... There is a large parking for cars, as well as a special parking for the disabled. Free ???? WiFi internet connection ????. (Original) Хороший банк. Атмосфера дружелюбная и общительная. Рекомендую посетить, работники приветливые и всегда помогут и подскажут с правилам выбором аккаунта который Вас интересуют в данный момент... Есть большой паркинг для машин, а так же есть специальный паркинг для инвалидов. Бесплатное подключение ???? к интернету WiFi ????.

Patel Milan

Took several minutes to pickup my phone. Moreover, i was given 1 week time for appointment. When i asked i dont have enough time they said jump into bank they will help you.

Daniel Cheung

Staff not helpful

Cristian Gutierrez

The service is very bad. 1- they have a very bag schedule open/close 2-i had a appointment and the representative never show 3-the cashier don't know how to resolve issues , I call the costumer service and they say next time call instead to present you in person on this succursale.

C G

Would be nice if they were open Saturdays.

Roger St-Pierre

(Translated) Very good service with Antoine for my car loan and my new card. (Original) Très bon service avec Antoine pour mon prêt auto et ma nouvelle carte.

Tiana R (Luvsfoodandtravel)

Shelly is awesome and knowledgeable always a pleasure

Dan Fakkeldy

They cant even afford to have ceiling tiles on their ceiling or drywall on their walls. Saddest looking bank I ever saw.

Dion Prole

Great place for a good night out with friends. Movies and now The Rec Room. So much fun

Connor Sinclair

Had a great time chatting with a younger teller named Ethan. Very informative for the questions I asked. Super personable hope to deal with him again

Darryl Abate

Absolutely horrendous customer service...

Andrew Thomas

You close too early on a Friday. Now I have to wait to pay bills, therefore incurring late fees, all because I was a couple minutes past 4:30. This is the saddest branch for an already sad banking company. I would rather use an online bank with no branch than continue to use the “services” that are barely offered at Scotiabank.

Joseph Zoe martin

Never had an issue with the staff, they've always been extremely friendly and helpful with any and all concerns I may have.and every issue gets resolved without much trouble. Only issue is their isn't really any parking at all in this PART of downtown.

Marie Vander Heiden

I feel like I am cared about at this place! I am always greeted by lots of smiles and they always remember me and what I was off to do or excited about....so they ask. I know they actually care and are listening to me. These are some of the best people I have ever had at a bank and if it comes down to it, this branch is my favorite of all Scotia branches. Great people, caring and considerate. Thank you.

Love Bansal

The CSR named #Thomas is really a very nice person. He knows how to deal with customers’ problems. I went this scotia branch first time, yesterday and found my problem solved in a couple of minutes. Appreciate it!.

DADDY'S DAY OFF rafael corona

waited 15mins still listening to music...

Marjorie Roden

i think their in-bank service is fine, but I do get a bit annoyed when someone who works there tries to make me do my business via the bank machine. I refer speaking and dealing with a HUMAN BEING rather than an automated machine. I am patient so I am fine with waiting on the line seaking with a person regarding any business instead of an automated "helper'. Please employ more human beings as the automated stuff is realy what drives a lot of people dotty!

Rebecca Mehmel

I will be switching banks after dealing with this bank for a while now. Definitely the most frustrating thing to deal with is their automated menu when you just want to talk to a human being. Apparently, you cant call this polo park location without being transferred to their "national line". It makes the process so much more frustrating especially when the robot woman doesn't understand what you said or when it hangs up on you for no reason. To be fair, dealing with the human staff isn't always better.

Chad Richards

Save yourself the trouble and hassel and dont do mortgages through here. Lesson learned.

Moira Nichols

your bank sucks

Dabie Muse

Great place to meet bums

Ameena Amarally

I created an account in this Scotiabank branch in June of 2021 and closed it in August because the monthly charges were ridiculous. The day I closed my account, the teller and supervisor told me that there is a fee to close my account because I had it for less <3 months — I was not informed of this nor was it stated in any document I signed. The teller and supervisor also told me that my drivers license is invalid (although the Ministry of Transportation extended G1/G2 licenses until December 2022) and they could not process my request. I was extremely frustrated because I opened my account with my "invalid" drivers license. I drove home to pick up another piece of ID, and lined up again when I returned. The new teller I approached did not ask for ANY piece of ID and closed my account in 3 minutes.

Pod Couple

Worst customer service ever, they don't give a dam about you. Watch out for service fees they will rob you blind!

Lindsay “Lindz” Lodenquai

Busy but following COVID protocols. Customer service is always pleasant and efficient.

Bouda Rachid

Very bad service I ever seen in my life. Is it professional to lock someone account without telling him ? As a branch manager you probably following the rules but how can’t you tell to someone that his bank account is locked for a reason ?

Nitnem Kaur

Scott is the best Guy....very calm ,kind and helpful

Nabil Mihamou

Thanks Olga for the great service !!

Davyd Quintal

(Translated) I would put zero star if there was the option. I opened accounts with companies that I have problems with. Three weeks later I left several voicemail messages and sent several emails to the two business advisors at the branch. I had no response and the problems persist. This is professional zero on their part and unacceptable from a customer service point of view. Having known, I would have chosen another branch or another bank. This is unfortunate because online banking is well done (for the part that works). Update: We are now several weeks later. I called and wrote to the Deputy Director and Branch Manager. Here too we do not follow my messages. I called Scotia's president's office (it's like the bank's ombudsman) and they too do not return their calls. Same for the voice message left to the business advisor of the St-Lambert branch. I am very disappointed with the poor quality of Scotia's customer service. (Original) Je mettrais zéro étoile s'il y avait l'option. J'ai ouvert des comptes entreprises avec lesquels j'ai des problèmes. Trois semaines plus tard j'ai laissé plusieurs messages vocaux et envoyé plusieurs courriels aux deux conseillers entreprises de la succursale. Je n'ai eu aucune réponse et les problèmes persistent. C'est zéro professionnel de leur part et inacceptable d'un point de vue service à la clientèle. Avoir su, j'aurais choisis une autre succursale ou une autre banque. C'est dommage parce que les services bancaires en ligne sont bien faits (pour la partie qui fonctionne). Mise à jour: On est maintenant plusieurs semaines plus tard. J'ai appelé et écrit au directeur adjoint et à la directrice de la succursale. Ici aussi on ne donne pas suite à mes messages. J'ai appelé au bureau du président de Scotia (c'est comme l'ombudsman de la banque) et eux aussi ne retournent pas leurs appels. Idem pour le message vocal laissé à la conseillère entreprise de la succursale de St-Lambert. Je suis très déçu de la mauvaise qualité du service à la clientèle de Scotia.

Guru Brar

Thank you sabeen Fatma for giving me such a good service. she is very polite and made me understand everything in brief.

Alex T

I love this branch! The women who assisted me were very courteous, kind and professional. The teller and I think it was her manager or shift supervisor, helped me fix my account! I also love that this branch is open until 8pm! I think the key to getting great service is to be courteous and respectful to the tellers, because they will be courteous and respectful back to you. I also think it helps to make sure you know what questions to ask, know what your issue is because the tellers are not mind readers. The better you understand your needs then the more the tellers can help you, within reason.

Peter West

Excellent theatre but could use a bit more cleaning.

Alan Benny

Filthy ATM's... covered with dust and dirt.

Melanie

Everyone is always helpful at this location. The line was fast moving even with all the restrictions.

sheraz hussin

Waiting here in line from last 30 mins and staff is enjoying in back . Don't try this branch

bradley duchene

I had the worst service today over the phone with an employee named michelle and it got even worst with the branch manager Angelique Nehme. The manager refused to give me her employee name that was rude and arrogant and hung up on me. This is the worst service I have encounter with a financial institution.

Ajay Sankar

Easily there best place to go for a movie in the city!

Damien Mullin

Waited in line 45 minutes. Felt awful for the elderly with bad backs/hips/knees in front of me complaining of standing for this long. Only 2/4 tellers open. Reduced hours. Seems like a disorganized mess. Hope they can rectify their problems

Vanna Bailey

Worst bank ever

Erdal Erdem

Not satisfied

T3CHGY007

Great big screens! Comfy seats with lots of leg room! Get your tickets in advance using the Cineplex app! It saves allot of time!

Pieranna Prati

I honestly don't agree with this bad reviews.I have been working with Scotia Bank for almost twenty years hand been visiting this agency since it moved in this place,the staff has always been kind and helpful,despite my bad english and when I need it, They have always worked with patience and kidness to solve my problem. I never written reviews,neither in good nor in bad, but in this case , I could not let the work of so many people get muddied.We should all do an examination of conscience and before judging think that on the other side there could be a friend of ours, a relative of ours, or ourselves. now if you wanted to criticize .now if you wont yo criticize, predict with my English, that I assure you it's not good,but I have put all my efforts into making myself understood.

Mike Capson

Slow to get service sometimes!

kirsten Gauthier

Some of the worst and uninformed service I have ever received. They don’t know their own policies and we were given the run around about paying off our car loan for 3 hours while we stood there in the branch. Paying off a loan should be part of day to day banking and it’s ridiculous that the employees had no idea how to go about dealing with it.

Donna Murphy

Way to expensive. Over price junk food. Long lines. Mice. What more can you ask for on a night out!!

James Miles

The staff here are always welcoming when I visit this branch. The line ups are never very long. I would rate this location 5 stars if the hours were more accommodating for personal banking. The hours are perfect for most business banking.

Nathaniel Curtis

Excellent service, I switched to TD for better stock options and switched back when I realized what I was missing. Everyone that works there has been incredibly polite and helpful.

Greg Corrigan

Got to be the worst bank they can’t even set up a card right????, super slow & unhelpful

Eric Scott

Very helpful and efficient financial advice and account rework by Heather. Refreshing change to not feel like I was talking to a computer program through a person.

Cher Thelove

Very polite and knowledgeable staff. Long time customer. Plenty of parking.

Monique Boutin

(Translated) Very competent advisor. What good advice, very professional service and always smiling. (Original) Conseiller très compétent. Que de bon conseils, service très professionnel et toujours souriant.

Cive Lucas

Tried to go in an open account and they said had to have an appointment so opened at TD as you don't need an appointment

Anthony Di Marco

with this bank, you're poorer than you think

Sundeep Kiklawala

New location

Michael

Big screen,commercials before the movie awesome even when i watch the smurfs in 2011 there

Bahar Hoshyar

Terrible. Terrible. Terrible customer service. I would give them NO star if I could. Basically, I paid 7.50 for the teller girl to barely answer my questions or give me instructions. Later, when she found out I was transferring money to another scotia bank account holder, she rolled her eyes at me like I'm the dumb one for doing the money draft. She could have simply asked me some questions to find out the nature of my business. Don't ever go there! You will be treated really badly.

David Yule

Friendly tellers

sally osoup

worst bank ever who doesn't call cops on fraud checks

Jim Costello

Wide selection of movies and A great place to relax

shawn p

I think the scotiabank Charlotte street is the worst bank I ever dealt with. The service is slow and they don't Appreciate your business

Bizwar 72

They never have tellers constant line of 10 plus people. Very disrespectful. Staff your bank I am livid having to wait 30 mins every time I need to bank

The Deslauriers

Friendly staff

Ryan Brushett

Place is great, but if you're ordering any food other than popcorn or soft drinks, be prepared for a very long wait.

Gabriel Verreault

The only good thing about scotia bank is that you have acces to your tangerine account. Thats about it. For everything else, they fall flat on their face quite a bit regardless of the service they try to provide. They have so many hidden fees and monthly payments that there is no point having an account with them. Avoid them at all cost.

Lori Addley

Can't call your home branch and it's always 30 minutes or more wait. I used to love dealing with and been a customer for almost 30 years but getting tired of the changes and lack of personality

Localguide 1991

The teller Sam was so kind, polite and professional. I went to the branch a few months ago about my credit card expiration. They referred me to contact the phone number behind the credit card. I call the number and they say I need to apply for a new credit card at the branch. So I went to the branch today, Sam put me on to this lady at the front desk. She wasn’t wearing a name tag, so couldn’t get her name. First, she asked me my address. I give out the address and she goes oh, that street is in Welland ? I never knew. And then she asks me a bunch of questions and asks me what’s my job title, annual income etc etc. The more personal information I give out, I get a different response from her for each answer. Her tone starts to get more and more condescending like she’s doing me some favour and I am wasting her time. Why ? Just because I am Brown ? This is totally unacceptable. She was extremely rude and unprofessional. If she’s got such an attitude, please don’t have these people sitting at the front desk. I’ve never had such an experience at the Niagara street scotia bank all these years.

Crystal Welsh

Love the theatre. It was a bit dicey trying to get my online tickets as the barcode wouldn't scan at the machine, and the construction was a bit inconvenient as the ticket desk was closed because of it. Other than that it was a good experience, lines moved quickly and the theatres were clean and comfortable.

Marguerite

(Translated) No purell 2 days in a row. The outside counter is STILL not functional it looks like a third world counter always dirty and broken! Inside always one of the 2 counters which either does not take a deposit or cannot be withdrawn !!! It is frankly unpleasant and each time to note I go there barely 10 times a year so no excuse for the problem to be recurring! It is also when during a deposit the counter rejects more than 3/4 of the money, it is still not me who crumples or wrinkles in the money !! (Original) Pas de purell 2 jours de suite .Le guichet extérieur est ENCORE pas fonctionnel on dirait un guichet du tier monde toujours sale et brisé ! A l intérieur toujours un des 2 guichets qui soit ne prend pas dépôt ou impossible de retirer !!! C est franchement désagréable et ce chaque fois à noter j y vais à peine 10 fois par an donc aucune excuse pour que le problème soit recurant ! Ça c est aussi quand lors d un dépôt le guichet rejete plus du 3/4de l argent c est toujours bien pas moi qui froisse ou fait des plis dans l argent !!

Brad Dickson

Called several times to senior financial advisor and didn't get a call back. My other Scotiabank branch closed so switched to this location. This location does not call back.

Chelsey H

IMAX theatre available. 12 theaters in total (approx.) Snacks and food available. Tickets can be purchased at the snack bar.

Cory Gougeon

Poor customer service all the way. I will be moving my money else where. Doors are looked at night time so you cant even do any banking after 930. Very short hours does anyone work full time. Rude staff that are NOT knowledgeable about financial issues at all. Best to go elsewhere.

Donna Cale Grove

My resident bank.

Tom H

Extremely unprofessional and unorganized.

Vickey Taheem

Google closing time is wrong

jessica renée mae horvath (thewhitegurl)

No folk like Norfolk.

Rob Chase

Great seating with armrests that lift up so you can be closer to your loved ones

Debbie Taylor

Terrible customer service! I feel that waiting in line with 10 other people for 20 min because there is only one teller open is crazy.

gulneet dhillon

they dont know how to talk to ppl, very rude

Michael Pelley

Experience was good except for the prices. Nearly $60 to see a movie with popcorn and a drink. A total rip off.

INFAMOUS_NIGHTMARE Account

Great service but what popcorn is 10 bucks

Victoria Ramírez Betancourt

Be prepared to wait a lifetime for a simple transaction. They never have enough people working in the front and the one person that is working moves at the pace of a turtle or has an attitude. Every time I have come here, I wait at least 45 minutes in line. I am seriously considering switching to BMO or desjardins because the service is atrocious. Save your time, go elsewhere

shirley macpherson

I like the newer ATM you can get $5 bills , only drawback you need to print your statement to get your ballance .

Christopher Anjos

Worst experience ever. Should of went with RBC.

Bhavika Patel

Worst scotia bank branch ever.Don't go there.

d w

This place is open Saturday. In a small town like Perth it's a bonus.

Bloggy Z

It's not very clean but it's spacious and it's cheap - I'm from Europe though so take that with a grain of salt - and it's got an Imax so overall 4 stars, 5 if they cleaned it up a bit - flooring is bad and walls could be cleaner.

Mel S

It is impossible to reach someone on the phone at this branch. Since I've been banking with Scotiabank I've managed to have one phone call with them! I spent nearly 1 hour today trying to connect to this branch through the customer service line, and after 4 times of coming back to them I gave up. Do you know what it's like repeating the same thing four times! Even they were shocked at how impossible it was to get through. Morning or afternoon it doesn't matter. It was never this difficult when I was with TD. I actually never had this issue with any other bank, only Scotiabank. This is a serious problem that they need to work on. Very disappointing.

moira kingston

Very helpful staff

Michael Pare

(Translated) No way to reach the bank locally by phone. Everything is centralized and extremely long. (Original) Aucun moyen de rejoindre la banque localement au téléphone . Tout est centralisé et extrêmement long.

Theresa Fry

Hand sanitizer needs to be placed in the area of the bank machines that are visible to users.

Nimar Zuhair

Best bank in windsor

Josh Nolan

Everything you expect, from IMAX - 3D. Food is pricey like any theater

L M

Most of the time the drive through machine has no cash. I pay $17 a month in bank fees and they can't even provide my money to me. Thursday Aug 12. Drive through machine down AGAIN. Aug 18 drive through machine down yet AGAIN

Marsha K

If I could give this branch no stars I would. The staff including the branch manager are rude and dismissive. They would rather than give an apology and empathize with a client for an error might I add you that was their fault tell me to go ahead and close my accounts. I have been a client of Scotiabank for over 30 years. I myself am a Customer Service Manager and cannot believe that they would tell me to take my money and go rather than defuse an upset client and be "wrong and strong" . Needless to say I will be following the words of the Manager Mr. Soheil Chaudry and taking all my investments with the bank and run!!!!

Yash Diwadkar

Good customer service

Kulwinder Kaur

I booked my appointment but they didn't helped me out.the staff is not good and cooperative. The main thing the didn't make changes to my account as i want to be. This is my wrost experience with this bank

Mark Rees

Friendly staff

Dayal Sukhjot

Excellent service????????

Nicole Guetler

Absolutely winning the Golden Lemon for poor, delayed and unflexible customer "service" and very very poor communication. Stay away from this branch!

Vanessa W

Fantastic experience today on my way to deposit my cheque

Nanda kishore

Thank you for the worst service you provide Miss Blanca. I am closing my account next month and urging my friends to do the same as it’s not worth it to have an account with you and then listen to your rudeness. I am an international student and I have experienced excellent customer service and banking service back in India. Coming to a better country like Canada, we expect more and that was a mistake. This is a lesson to all other national people. Expect the worst from these people. My dream to improve credit score and future plans to invest in the bank is now collapsed. I urge all the current students and future students who wish to come to Kamloops to be vary of this bank, especially this branch. Think twice before you start a GIC account with them. Thank you so much for the most disheartening, discomforting, rude experience you provided to me. I even wonder if this is because I was from an Asian country that invoked in you a sense of rudeness and poor attitudes. Goodbye soon Scotia.

Eshi ka

Very slow in getting back. It takes 20 mins to reach a customer service rep. and unable to help. They need improvement in their customer service.

Sanjit Singh

Felt reluctant to go in due to low ratings but was not disappointed at all. They were trying there best to reduce wait times and it was good customer service for me.

Steve Grand

(Translated) Thank you very much Eric for your help perfect services .. !! (Original) Merci beaucoup Éric de ton aide services parfait.. !!

Maurice Roy

(Translated) Don't return calls! Waiting over an hour and 15 minutes - the line went down and I couldn't stop my monthly mortgage payments after I sold the house. Faster to send accounts than refunds. During this time Scotia is accumulating interest on our money. Very disappointed ! I'll look elsewhere. (Original) Ne retourne pas les appels ! Attente de plus d’une heure 15 minutes - la ligne s’est coupée et ne suis pas parvenu à faire cesser mensualités d’hypothèque suite à ma vente de la maison. Plus rapide à envoyer des comptes que des remboursements. Pendant ce temps Scotia accumule des intérêts avec notre argent. Très déçu ! Je vais regarder ailleurs.

Rajib Ghatak

Good

Arpit Basatia

Problem solving people, make enough efforts to solve.

Zi Zi

No matter how many times I call their online banking they keep hanging up. Chances out of 100 is 1 for them to answer your call. Worst bank in Canada, if you do not believe me just give it time, their monthly service is too expensive, their hours are inconvenient and they close whenever they want to, their customer service over the phone is zero out of 10 it’s so bad and absolutely not helpful, they are so disappointing.

Mike Hakomaki

Best theatre in St John's. Has IMAX and good selection of current movies.

M O

(Translated) No customer service. It's more like racism. I will never go there again. Account will change branch shortly. This is the worst service you can get at a bank in the 21st century. The cashier near the main entrance this afternoon December 13, 2019, I 'm away. (Original) Service à la clientèle nul. Ça ressemble plus à du racisme. Je n irai plus jamais là. Compte va changer de succursale incessamment. C est le pire service qu on peut recevoir dans une banque au 21e siècle. La caissière à proche de l entrée principale de ce après midi 13 décembre 2019, je m’ en éloignerais.

Jonathan Butt

This theatre is always getting a renovation or facelift. I love the seat selection capability. Only complaint is the expensive and tiny "IMAX" theatre.

rob ellis

great experience good customer service one of only two person staffed banks on west end of town!

Christophe

(Translated) Make an upgrade and replace this old embittered one who is at the reception with a machine and while waiting for it to be done, an empty chair will undoubtedly be a plus for your customers. It is totally unacceptable to be "welcomed" by someone like that. You should check the quality, motivation and skills of your staff from time to time. There I had the right to big anything. (Original) Faites un upgrade et remplacer cette vieille aigrie qui est à l'accueil par une machine et en attendant que ce soit fait, une chaise vide sera assurément un plus pour vos clients. Il est totalement inadmissible d'être "accueillie" par quelqu'un comme ça. Vous devriez vérifier la qualité, la motivation et les compétences de votre personnel de temps en temps. Là j'ai eu le droit à du grand n'importe quoi.

Sylvain Gagnon

ATMs not fully responsive on a busy Saturday afternoon (outside of banking hours). Long line up of clients as many are experiencing difficulties.

Sandra Tucker

Love their service for20+ years-tellers,atm and phone dealings.Always informative.They even have multiples of 5$ denominations at their atm.

Danielle Gavan

Worst bank ever. Horrible hours and the employees mess around with customer accounts. Transfer money without permission. Absolutely the worst bank ever.

Ness

The service at this branch is atrocious! Of the three tellers that were open two were obviously new and didn't know what they were doing because they continued to ask the third teller how to do their job. So the wait to see a teller was terribly long. When I finally saw someone they only half served me and directed me to the ATM. Clearly she didn't know what she was doing either! If this is how they deal with walk ins imagine how they are managing your money behind the scenes. I wouldn't even give them one star but I couldn't post this unless I did.

Larissa Introvini Mroginski

Amazing customer service! Thank you!

Brad Norman

Clean. Well maintained. Concessions line is incredibly slow. Seems like a more efficient food process is needed during peak hours.

Mitchel

You can't withdraw money from either atm. They both present an error message. No problem at other Scotiabanks.

Vitaliy Shelemba

One of the best branch. Thank you.

Helen Cran

Typical cinema. Is generally very busy Thursday, Friday, Saturday nights.

Hanosh Menezes Gama

Teller : " I am sorry but we don't deal with cash at this branch" . How can you call it a bank and not deal with cash? What is the point of opening a branch in a nice residential area and you don't carry cash! I drove especially to your branch and Your machines were not working. I couldn't believe that your tellers couldn't assist me.

Ho'oponopono . . .

CAN NEVER DO A PROPER DEPOSIT!!!! MACHINE WON"T ACCEPT A SINGLE BILL!! IT WILL SPIT IT OUT!!!??? IF YOU WANT TO DEPOSIT $40 SAY 4 TEN DOLLAR BILLS THE MACHINE WILL ALWAYS SPIT OUT THE LAST BILL!!! VERY FRUSTRATING!!! HOWEVER, CUSTOMER SERVICE IS VERY GOOD. PLEASE FIX OR CHANGE THAT BLASTED MACHINE!!!

Madame Anonyme

(Translated) Worst customer service I have seen. (Original) Pire service à la clientèle que j'ai vue.

Karen Tan

Did not help at all.

Opinder Bedi

Staff is very Cooperative and helpful. Amazing experience.

SHR

Great customer service

Jodha Gopi

Poor customer service Speically manager

Greg Taylor

Comfortable seating, friendly service and quick check out. All this despite the construction getting into the theatre.

Andrew N. Byrne

Very friendly service. This is also where my financial advisor, Julie is located. She has helped me get my investment portfolio up and running and taught me along the way. What makes it different us you can tell she enjoys the teaching part and wants to be a part of that important educational journey with her clients.

Corrie

Best bank ever

Natasha-Genevieve Ritchie

So patient and helpful!

Jose B

Good service. ATMs, even a drive through ATM.

Matt Lewis

Great theatre, great movies, but expensive food!

Sree Roy

Dissatisfied with how the bank handles incidents with their ATM machines, especially when the machine is responsible for a poor experience for the customer to begin with. I tried to deposit some cash, the machine said it had technical difficulties and it returned all but $100. So the machine ate $100 and I have been trying to get my money back since yesterday. I've received nothing but the run around from various people at the call centers who are not knowledgeable and unable to answer most questions. Only option I'm given is to call their dispute line where the wait time is close to an hour. This is completely unacceptable that I have to spend hours to get my own money back and have to deal with unpleasant customer service. And I'm nowhere near getting it sorted out, neither do I have my money. I guess I have a long road ahead to get this sorted out.

Isaac

Workers don’t value your time, and to boot they don’t fix the problem that you go there to fix, they’re incompetent rude and straight up useless , I wouldn’t recommend this branch for my worst enemy. Because of my horrible experience here I’ve switched banks. I’d love to say more things but I was taught if you have nothing nice to say don’t say anything at all. TRASH

Tiffany Murphy

Great movies, comfortable seating. Prices are a bit high and food selection is not a great as what it was before. Great for a night out by yourself, friends, family, date night!

Tiffany Olivia

The line here is wayyyyy too long, I should e in line for 30 minutes, better to open another counter

Harmandeep Singh Gudra

Thank you!

Ganieda Morgan

Have been with this bank for over 25 years and always had very good service

Jeremy Goulding (Jeremy Goulding Music)

Today I had an issue with Cineplex's website, where the the ticket I purchased ended up being one from an older link I visited today. Both the manager and mainly the attendant (Ethan) were unrealistically helpful, professional and intuitive in resolving and fixing the problem/issue at hand. Hands down the best service I've had in a while- and the only issue I've had with Cineplex to date. Super pleased!

2 Deadly

Bad services racist employees. They don't open up bank accounts for anyone. They will keep making excuses on why you can't open a bank with them.

Elizabeth Bond

Do not schedule any financial appointments with Jennifer T. She is very disorganized.

Tamara Perrée

(Translated) Worst experience for life. The employees are zero. They treat us like criminals when we want to deposit cash. The employees make us wait voluntarily to express their dissatisfaction. "We are more crappy than you think" should be their new slogan. (Original) Pire expérience à vie. Les employés sont nuls. Ils nous traitent comme des criminels lorsque nous voulons déposer de l'argent comptant. Les employés nous font attendre volontairement afin de nous exprimer leur mécontentement. "Nous sommes plus merdiques que vous le croyez" devrait être leur nouveau slogan.

Alex Passini

Very clean lobby, they offer free coffee and treats. My son opened his first bank account here.

Alex Machholz

Horrible service. Been trying to contact by phone for the past 2 weeks and no one ever answers the phone. Same wonderful service with them returning emails.

Rey Blais

Closes at 3PM, need I say more?

Chanel D

Very good service and helpful employees. Denise was especially helpful for me with a couple very important transactions, even helping me calculate exchange rates toward what I was paying off. They make things a little less stressful!

Heidi S.

Clueless tellers. I was trying to send an wire and was refused because the recipient's bank account number was preceded by two letters. She told me "bank account numbers don't have letters in front of them" A simple Google search says otherwise. Literally all of Europe uses country codes for their IBAN formats!! Please train your tellers properly. She didn't bother asking another teller or look into the issue at all.

Jinni Demine

Absolutely love my personal account manager. Lena is so knowledgeable, customer service is out of this world, so accommodating and a wealth of great tips and honest advice. Highly recommend to see her. Can't say enough good things about my business manager, Matt, either. He truly took the best care of my business bank needs and went above and beyond helping my stay afloat during this pandemic. 2 great people in one branch!! Please see them!

Judith Pilote

(Translated) I want to know where the Scotia Banks are (Original) Je veux savoir où qui sont les banques Scotia

Ryan Paul

If I could give less than a one star rating I would. My current mortgage exists with Scotiabank and this branch has been listed as our 'home branch'. The first time we went in to sign paperwork, the woman helping us was not prepared and did not have the correct info on the forms. Days after signing, we received a call that they were incorrect again. It took three tries to get corrected mortgage papers, and the branch manager had to bring them to me for signatures. This was 5 years ago. Two days ago I received a call from a new mortgage person (she called me asking for my wife btw), and was asked if I was interested in "possibly lowering my interest rate" - however she couldn't confirm if I qualified, nor could she confirm what the new rate would be. She literally called me with ZERO useful information. I asked to speak with the branch manager and was told they'd call me back later that day. They still have not. While I did express my interest in lowering my rate... I'm not sure if it will happen as the mortgage "specialist" also has not called me back. Save yourself the trouble. Find a different bank. UPDATE: It's been one week since my post. Still no phone call from either the mortgage rep or the branch manager.

bob griffin

Nice. Staff. but its the parking as it in a mall and you got to walk long ways if the lots are full

Mahesh A

Worst service ever, impossible to reach them via phone, you get bounced between call centres, ending up in voice mail box, never get callback. I can image than just to speak to someone you have to go through all these unnecessary hassle. Shame !!!

Brendan Smith

“Updated” atm with envelope free deposits ate my money.

Stevan Lisa

The telephone system that scotiabank has created in order to (eventually) speak to a human being is the absolute worst I've EVER experienced.... truly terrible. Once you reach someone (in Bogota Colombia!) they are very helpful - but getting to them is unbelievably incredibly stupidly BAD.

Rs King

too loud but good lighting to make out ... I mean watch the film.

Michael Lawlor

I never feel welcomed here. The majority of the staff make me feel like they do not want to serve their guests. It's unfortunate there's no other movie theatre company in St. John's. Bathrooms and theatres are very clean however. Comfortable seating.

Pouria Ansary

Amazing customer service they go above and beyond to make sure you get what you need, very responsive and honest in guiding you. The best Scotiabank Branch you can find!

Spencer Percy

20 people in line and the tellers are texting on their phones and chatting.

regis mantha

(Translated) Worst bank in the world !!!! (Original) Pire banque au monde !!!!

9820 youtubegamer

I was trying to pull cash out too buy a car. They locked my account now because I was trying to get more than 3000 of my money this day 2 I can’t make an E transfer or pay for anything at all so I can’t use my money wow!

Wit Vos

Wanted to open and account, have to make an appointment. Try to make an appointment over the phone, get put on hold indefinitely. Try again the next day during my lunch (1pm) get put on hold again, waited about 5 mins. Long story short customer service is a joke. I have a considerable amount from my RBC account to transfer. I guess they just don’t care

Guy St-Jean

(Translated) It is difficult to have service in French, employees are not very welcoming and are not familiar with the products offered. Do not make any effort to satisfy the customer. (Original) Il y est difficile d'avoir du service en français, les employés ne sont pas très accueillants et ne connaissent pas bien les produits offerts. Ne font pas d'effort pour satisfaire le client.

Joshua Buck

This place was happier than I thought. I don’t usually find myself in this part of Gatineau, but I was nearby and really had to do some banking. Being in unknown territory, I was reluctant to visit here, but after my visit it’s got me wondering why I don’t come here all the time! My experience was THAT good. I’d drive past every other ScotiaBank branch and all the other banks just to come to this one.

Claude

Just love the place ,very beautiful architecture,and the most important thing is that the staff is super friendly great place

Lori Foley

Worst bank I have ever dealt at. No customer service to speak of. They could really care less about you. Closed my account, left there and never looked back.

WellPricedStuff

Clean modern Scotia Bank across from the No Frills plaza at Renforth and Rathburn. Open on Saturdays. Well lit location. Spacious parking lot. Wheelchair accessible branch. 2 ATM machines. I only used an ATM and can not comment on how the tellers are and if the service is good.

Shubham Jairath

One of the worst banking experience i have ever had .Worst customer service . Does not treat the customers the way they should . After wasting my decent amount of time, one of the financial advisor started blaming other sections of the bank like she does not represent Scotia. This completely shows lack of professionalism.

Karen Kristof

Such friendly and helpful staff! Special thanks to Brad and Laurie.... they are all about finding solutions and not more problems. Thumbs up!

T Canadian

Warning about 1150 Oxford street W Scotiabank. Do not use Adam Benni for a mortgage. He is a flat out incompetent liar that will cost you a mortgage. Any proof needed that he is a liar just ask me and I will post it right here. He assumes things and does not communicate. Don't trust Adam Benni.

Jim Jubabir

The teller who was supposed to book an appointment for my friend for another branch did not do it properly. He went to the branch to find out there were no appointments to his name! Such terrible service!

Andrea Pino-Olivares

Not the best first impression. Came to this branch to inquire about opening an account to have some money transferred. The person at the counter seemed new. She had 2 people behind her (to coach/help her?), but they did not say a word. The girl seemed a bit lost and just gave me all the information she could/knew without actually answering my questions or offering to set up a meeting with an executive to discuss options/types of accounts. I noticed she would not be able to help me so I thanked her and left. Maybe they could train inexperienced agents to have potential new customers make an appointment with an executive. I noticed this after visiting other banks around the area.

Kushguy Tours

very rude Woman walking behind the nice cashiers.. assuming the manager or pretends to be will not be back

Aaron Wiens

They said that I was richer than I think and I wasn't!!

Andrew Boily

Excellent customer service. 10/10 ????

David Ortiz

(Translated) Excelente service and good opening hours (Original) Excelente service et bons horaires d'ouverture

Clinton George

The service provided is great and the bank is well setup.

Firas Almohammed

They are good people

Mark Priddle

Good guys, good service, no bull

Seren Kwasniewski-Burke

Extremely friendly, helpful, and competent.

Ed Followood

Great experience, switched banks because of the lovely lady in small business!

Saad Q

Not a transactional branch? That's just ridiculous. Brought a bank draft here to deposit and they refused saying only transactions that can be made are with the ATM. Unbelievable.

Nick Passakas

Great theatre. Clean with lots of amenities and food.

Gerard Furlong

took my grandson to a movie. good experience

Kate Bisnaire

Best theatre in town. Tends to be really busy Fridays and Saturdays.

Stephane “Honeybadger” Doerksen

there open on saturdays which is great, the staff are always helpfull as well. Im very happy to be a scotiabank client/member

M Ds

Ridiculous to say the least. Such bad service here. Second time they do this to me. I went in to get a new Visa card. And they never call me to let me know its here at this location. When i leave is when they call me saying its in. I went in on a Saturday,(8) days and when i got home 30 mins later they called me saying it just got in. Not sure how it just got there on a saturday.

nikunj patel

Poor service. Long wait time. No value of customer and their time. Untrained staff takes ages to solve your issue. Improper management of this branch. Worst place to visit

Christophe Paquin

(Translated) I love this branch, there is parking and access to the driving service is really wide and easy to access. It's always snowy in the winter and it's easy to get out. Moreover, we can say that it is nine. (Original) J'adore cette succursale, il y a du parking et l'accès au service au volant est vraiment large et facile d'accès. C'est toujours bien déneigé l'hiver et c'est facile de sortir. De plus, on peut dire que c'est neuf.

Kastral Everchild

I'm a big movie goer, so I go to see movies 4-5 times a month this theater is the best i have gone to in Newfoundland scotiabank theater is at it core is a premium theater with little to no premiere options Pro 1 Friendly staff(never had a problem with the people working there) 2 gets every big movie 3 is the only theater in the city pros/cons 1 Lots of auditoriums 2 IMAX(dollerstore version) 3 3d screens (antique dollerstore version) 4 Dbox (at least it calls itself Dbox)(plus 2 rows wooot!) 5 Scene 6 is the only theater in the city Cons 1 premium prices for dollerstore theater options in food and tickets 2 seats are uncomfortable 3 there is no place to charge your devices 4 there is zero option to use headphones in any of the auditoriums 5 the theater is very often filthy 6 Rats are regularly seen in the theater 7 long lines almost always 8 little to no self check out 9 theater complex has been in renovation hell for several years 10 is the only theater in the city When I go to see a movie in st I pot away $60, so I can have a good time and get the best experience I can when I get the rare privilege to go to Montreal I go sometimes go to what I call a dollerstore theater, there all over the place like dollerstores when everyone was crazy about them I went to one to see the avengers when it came out and I paid like $10,99 for that price I saw it in IMAX with a giant curved screen it was 3d but I didn't need to wear clunky glasses because the 3d was built into the screen i even got Dbox and it was (gimmicky and weird but still better than the vibrating chair you get here)I could use my amazing audiophile headphones to listen to the movie, I had my laptop, tablet and phone charging on the fast chargers they provided I was comfortable and could stretch out and never had to worry about bumping into another person i drank a 2 liter fountain drink and when I needed to go I went to the bathroom attached to the auditorium witch had screens so that i could keep watching the movie I had an ex large popcorn witch is twice the size of the popcorn you get here. I paid 10,99 to go see that, to get a fraction of that here i have to pay $60 to go to a filthy rat infested theater Still doesn't mean it's the worst iv ever been in I call this acceptable(but only cause there is no were else in the city to go

Bobby H

Roxanne is a saint.

Pixles Dumas

Go screw yourself with your computer answering service

Kelsey Jackson

Horrible customer service, treated like we were trash, questioned if we had an appointment with hostility, by a teller having to raise her voice across the room. The accountant didn't seem to know anything about the packages. Didnt seem to want to try and find answers for my husband about a New Start package and just assumed off the bat he was disqualified because he's an American PR card holder. Didn't really get into looking that info up. Only became helpful when we said we would do this another time. Conflicting information, just over all poor reception. Not what we were expecting from a partner bank with Bank of America in the US. Ended up opening a similar package with TD instead and the experience was a complete 180 from Scotia. Will not consider them in the future. If you must I would make the drive to London and hope for better service there.

Susan Swaigen

Is this really happening??? I want to see the new person who knows about my RRSP account. After navigating the telephone maze of advertisments and superfluous automated questions to which I responded "Appointment" I was transferred to the NATIONAL appointment desk with a waiting time of "approximately" 10 minutes. More like 13min, after several automated apologies. In fairness Tanya, at national command post was decent and kind. Got an appointment. But what a 'troop march" that was. Sigh.

Mason Stoneypoint

So impossible to get a hold of any human at this branch. Just switch banks cause Scotia sucks.

Haisam Asmar Inc.

Quick service, friendly and efficient and was really please by a pictular person named Florent Tahou who was very helpful.

Sean Taylor-Cole

Completely incompetent, rude verging on negligence. I went in for a consolidated loan and I was told they would get back to me, I am a customer, they never did despite calling head office and making complaint. It nearly bankrupted me. I went to RBC and received my loan the same day.

DP Steyn

Nice bank, not too busy. The only problem is the location can be a little bit difficult to get to. It also has shorter hours than most other banks I know. Staff are friendly and they seem to be especially helpful with the elderly clients.

Michael Noseworthy

Great place for movies! Excellent selection of food

Nirav Patel

Best financial advisor ever Mr. Gohil, very knowledgable and fantastic communication

Rad Racer

Super disappointed to find out i couldn't deposit cash in the atm after 11pm .... i ordered some items on line and got a email saying i was declined so went to try and deposit cash in the atm to now find they lock the doors to the 2 atm machines, Not sure when this started? But i do know that its a huge inconvenience when i work evenings and now realize depositing money in the early am is now out of the question.... i thought the whole point to ATM MACHINE WAS CONVENIENCE!

Lil Miss Sew It All

Customer for 20 yrs. High monthly fees for both personal & business, inconvenient locations, hours aren't the best nor convienent, and the staff are capable of servicing your needs 50% of the time. Flip a coin... staff turn over high!!

Normand Michaud

(Translated) Bizarre, an employee told me pk you do not deal with St-Jerome while I have been a customer for a few years at this place. (Original) Bizarre, une employée m'a dit pk tu fais pas affaire avec St-Jérôme alors que je suis client depuis quelques années à cet endroit.

Yukon Built

Went to do a deposit this morning. Atm side had 5 bums passed out inside. Was not able to do my banking because of this. Not the first time it has happened. Fix your card lock for the door or build them somewhere to sleep. Or if that's ok with you then I'll switch banks to one that cares about their clients

Harry

Only negative would be some of the food options. Skip the nachos unless you can get them early in the day, by evening they are warmed and stale.

Jerr Deschenes

The atm rarely works here. It doesnt let you deposit money or when it does, it has a hard time recognizing certain bills. Very frustrating.

Lisa Jacobs

IMAX 3D is awesome. Arrive early as concession stands are often crowded.

Damien Szabo

Infuriating, went to the ABM to make a withdrawal and found out the ABM's are locked from 8pm to 7 am, had to make the whole wasted trip all over again.

Shawn Jeansonne

Friendly staff. Great bank to deal with. The only problem is parking, never any on street spaces. The lot next to the bank is $1 to start and is ticketed often.

Patrick Martin

I have been going to tmScotiabank for most of mu life but their decisions in the past several years regarding small rural banks has negatively affected my thoughts for them. I will avoid using their services.

Jeanne Lauar

Super nice staff.

Joshua Chretien

Good bank offers coffee good parking open later

JJ Landry

Easy stop to with drawl some cash for my trip to the pickering flea market.

Max Power

scotiabank has terrible customer service, terrible policies, have had eyes rolled at me for being upset for being locked out of my accounts more than 4 times due to scotiabank's awful security. I have had my personal info stolen such as my card #s, SS #, etc. I had loans taken out in my name which scotia refused to help with. thank god for the proper authorities and legal system, high fees and interest rates. have never been thankful to be part of scotia. also was nearly mugged in this specific location. so my opinion is to stay away and go somewhere that cares, not greedy, and is safe.

Simcoe Animal Hospital

The ladies at the front are always helpful, cheerful and seem to know everyone's name. The others that work behind the scenes are all pleasant and have answered any questions I've ever had. My investment councillors know what they are doing and have guided my personal and business investments with success. Always a pleasure visiting!

Sameer Zeeni

One of staff said to me that government cheques cant encashment here. But the government of canada website said we can encashment any cheques at any bank. So this Scotia bank branch teller server doesn't know their service

Don Gertan

Worst bank ever....

lee janzen

I got there at 4:30 because I looked up the time online and it said this location closes at 5pm so. Got there and they were closed the need to update there online info I might be changing banks because of how stupid the hours are

Sandeep Kumar

if there is less than one start I would give that to this branch.Staff is sooooooo illiterate about banking. They are like frog in dark well, they don't know anything how system works. They rejected my line of credit where RBC approved. I can just say they are illiterate people with degree. I am gonna close my Scotia bank account as soon as possible.

ER Reinel-Tan

Dont even bother calling no ones gonna answer their phone. Theyre going to loop you around for whatever business u want from them.

Dk Jt

(Translated) Rotten counter service, especially on Saturdays, the impression that it is students who know nothing and who answer anything (example: there is a cashier who tells me that there is $ 10 fee to close an account!). Really very few Scotia branches to serve us compared to BMO or some other banks! Service charges are exaggerated. Example: $ 20 to close an account is a good idea! (Original) Service au comptoir pourri, surtout le samedi, l'impression que c'est des étudiants qui ne connaissent rien et qui nous répondent n'importe quoi (exemple: il y en a un commis à la caisse qui me dit qu'il y a des frais de 10$ pour fermer un compte!). Vraiment très peu de succursales Scotia pour nous desservir comparativement à BMO ou certains autres banques! Les frais de service sont exagérés. Exemple: 20$ pour fermé un compte, c'est crosseur pas mal!

Peyman Zokaei

I had problem and this branch solved it quick and I wanna thank to edom for following it quickly

Jamie Walker

Switched to Scotia a few years ago, as I like a few of their products and they offered me a better rate than my current bank. Huge mistake. They are never open, fees are much higher than competitors. I basically had to sign over my first born just for them to increase my withdrawal amount. Something as simple as replacing a lost debit card seems next to impossible. Over it. Going back to TD as fast as I can.

J.J. Nugent

Decent movie experience but the concession prices are ridiculous. I used my Scene points for 2 free movies and 2 popcorn, 2 drinks and a bag of candy was almost 30 bucks. I've been going to movies for a very long time, but the last few years the price jumps are constant and very significant.

Wei Yen Yolène He

(Translated) The ATM refused my deposit and the staff did not find me a solution (Original) Le GAB refusait mon dépôt et le personnel ne m'a pas trouvé de solution

Ravdeep Sandhu

Very poor service. I am with them for 6 years but as soon as I moved to Yellowknife and dealt with this branch highly disappointed. Because of there service, I closed my account permanently.

mathieu gaudreau

(Translated) rotten service (Original) service pourris

Tanzeel Ahmed

I visited this branch to switch my credit card I was amazed by the service I received by Gianluca Lippa. He's such an amazing and accommodating person. His demeanour is so friendly yet professional. This gentleman helped me with getting a new credit without any hassle even though I had been told otherwise by online customer support and another branch. I would absolutely visit this branch again for any banking concerns because of his welcoming attitude.

Amélie Miville

(Translated) The worst customer experience ever !!! Left 3 messages to my advisor, he never called me back, and this for 4 weeks. I do not recommend this bank at all, it is a total disaster !!! I have been a client there for 10 years, but in the past 5 years, there has really been a significant drop in service. And even worse in the last month ... It is very disappointing. (Original) La pire expérience client ever!!! Laissé 3 messages à mon conseiller, il ne m'a jamais rappelé, et ce depuis 4 semaines. Je ne recommande pas du tout cette banque, c'est un désastre total!!! J'y suis cliente depuis 10 ans, mais depuis les 5 dernières années, il y a vraiment eu une baisse significative au niveau du service. Et encore pire depuis le dernier mois... C'est très décevant.

joycee nakra

Hopeless staff

Amanda Brown Lesperance

Each time I've visited this branch each staff member has always been such a pleasure to speak with. Quick and helpful when dealing with any issues!

Katherine Neil

Prices are a bit hefty but that's to be expected with any cinema. Discount days are Tuesdays so best to wait until then if you can. Also, there's a 10% discount on concessions if you have a Scene card.

Socon

I was extremely disappointed in the service from the manager of this location. I was treated very rudely for an very simple issue with a ATM machine to the point I will be seeking a new bank to deal with. Customer service is unbelievable on the negative side

Myles Nystrom

Absolute worst customer service from any bank. Avoid this bank at all costs!! We have switched banks due to this branches horrid service. Literally every time we come in there are customers vocally upset with the employees.

Monal Gosai

Quick and simple

mars

The prices are high but I love the popcorn and other food there! I love going to a movie with my family or friends!

Brad Krane

Always had a pleasant experience with this branch!

Randall Wasson

<--- calls bank to ask a very simple question. Gets automated response. It says to use basic words like "General inquiry". I say "General Inquiry". Idiotic automated system can't go any further without me first entering my account number or debit card number. I need to enter this info before with will tell me something about the branch. Brilliant.

jeff shannon

Don't even bother calling these clowns for telephone banking. Go into the bank, it's not worth the aggravation .

Fabio Lupis

Forget doing cash deposits in any of the ATMs here. They don't take you cash. Ever. And it's been like that for about 2 years now. They don't get them serviced it seems, even after mentioning it a couple of times. Pathetic.

Bhavik Bajaj

Great service.

FOREVER SHENESE

Terrible customer service and with a presence of discrimination at its finest. If you don’t show them how much money you have with them they treat you differently. Very disappointed.

Margaret Butcher

Great service ,courteous tellers and always happy .

Peter Pottinger

This is my branch!

thierryluka “Guyto” verna

(Translated) Fast service with a smile (Original) Service rapide avec sourire

Lisa Hallam

Bank tellers are the sweetest people ever.

Stacy Godsend

very bad experience with this bank made my car payment and insurance bounce while I have a big check waiting to be clear by them won't recommend this bank ????????????????

Alicia Mercier

Came in at 4 asking to speak with a manager. Could see her laughing and chatting with colleagues. Then the manager, Allison, comes up to me at 4:28 and says “I only have two minutes to talk to you and then we close”. Never in my life have I worked at a customer service job and told someone I can only help them until our closing time. If I start helping a customer before close, that help doesn’t end when the clock strikes a certain hour and I certainly don’t start my conversation with them by giving a timeline of how long we can talk. Any good customer service representative would patiently listen to a customers concern instead of rushing them out of the office. I will be informing my friends and family who use scotia to stay away from that bank and especially this branch because the way she started handling this issue before she even knew what it was, was extremely unprofessional.

Dave Gravel

Good customer service and place

Lynn Ad

Never Satisfy with scotia bank

Samuel Gauthier

(Translated) Bad experience. Make mistakes that have important repercussions. Do not return phone calls. (Original) Mauvaise expérience. Font des erreurs qui ont d'importantes répercussions. Ne retourne pas les appels téléphoniques.

Andrew Thomas

This branch is in the smaller side but still had the same services as any other branch. There is also ample parking in the back. The branch is located on the SE corner of Rathburn and Renforth; so it is easier to access the parking lot if heading East on Rathburn or North on Renforth. The interior was clean with a modern look. The tellers were professional and friendly and it was also fairly quiet for a midday bank run.

Jozsika Bari

One of the worst team ever. They refused to open account with driver license 5 sin number and pr card. Most of the workers here are from brampton. They cant even speak proper english.

Demi Chana

Just had a meeting with Sabeen Fatma. She was very helpful and polite. ????Thank you for your Good service Scotiabank!!

gee cee

Do not use or support this bank! I've had services from credit card, line of credit and lastly mortgage, and never again! Dealing with selling my house and gathering information why I owe them $8700 in cancelation fees and details surrounding this, and I get the “I don't have time for you and this request” when they will be taking all that money for next to zero work. Glad this will be my last time with this bank. Tons of problems with each and every service including online except the Tellers. But they're probably only getting paid near minimum wage but they seem to be the most helpful. *sigh*.

Amu Dhaliwal

Every trip to this location is awful. Wastes your time and doesn't even do the job you ask for. Every time they give a different excuse to not do the job. wasted 40 mins of my time , already withdraw money from my account to tell me they cannot give me my money and then I have yo wait another 15-20 mins for them to put the money back to my account. USELESS! every 5 mins tellers gets up and ask someone else what to do and then that person wastes time and does nothing.

Manjinder Singh

Thank you Manisha for helping me!!

Stephanie Brown

the service is good, but needs better parking.

Emma

Always have troubles with this location. I have been a customer for years and have never seen a scotiabank with this many problems. I will not be returning and probably will switch banks unfortunately.

Khushi Gauswami

Poor service Very slow service

Jeff Lynch

Brutal, from Mortgage to Line if credits, just a nightmare.

kalle price

HORRIBLE customer service. it is impossible to actually talk to someone at this bank through the phone. scotia bank needs to get a new phone system because it is ridiculous.

Luke Turbo

Completely unacceptable, I came to this location 2 weeks ago and certified my paycheque without a problem, today I went to try and certify but they would not do it because the location is not the same, but the location on the cheque is in Edmonton, it was the white lady with brown hair and glasses who denied it, ill just go right ahead and fly to Edmonton to certify my cheque, you would think when you're across the country they would have an acceptance for something like this. I hope you have the worse type of health problems and lead a slow painful life. Enjoy rotting in hell.

T T

Ms. Barragan is incompetent and lazy. On my first visit she told me that I had to visit another branch in another city related to my request regarding my mortgage. (Where I signed the mortgage) this was not what was explained to me previously and somehow she was able to help me by filling the form and taking my void cheque. 2 weeks later I had to come back because she did not fill the form or someone else dropped the ball even though it was supposed to be completed already...

Lori Dobson

I have only used the bank machine. Never had a problem.

Pauly Schiavone

Pricey concessions with long & sometimes painfully slow lineups.. poor food.. not the cleanest place as evidence by the well documented rodent infestation - a very lackluster experience in terms of the price you pay to see a movie; especially as a family of 4+ people.. I realize we're in YYT, but go to an AMC Cinemas in the USA to see how you're really supposed to enjoy the cinema experience.. quality bars & restaurants, secondary entertainment like arcades & casinos, premium seating, SFX cinemas, etc..

Md. Imtiaz Pathan

Disgusting customer service. I opened my bank account one month ago but till now they could not provide my credit card yet. Totally rubbish banking service. The lady manager is not helpful at all. The staffs in the cash counter are also very rude. Very bad experience

Stephanie M

Great location and amazing staff!

Iago Carvalho

Enjoyed both the service and infrastructure. Best movie theater in town!

Brenda Huxley

Great tellers! Thank you for your help!

Sonaz Bakhshi

Excellent service! They truly care about the clients needs and objectives. They take their time and listen to guide you with patience and knowledge.

Glenn Petrie

Great service, fast and friendly. two ATM and multiple tellers for fast service.

Glendon Clarke

The very best movie theater in Newfoundland...The place to go to watch a blockbuster movie.

Thesh_lens N

Fast and friendly service. Knowledgeable staff. Overall great experience.

Neel Shah

Worst scotia branch ever. Staff is too rude to talk. They never understand customers needs.

Steph Laplante

Excellent service polite and accomanading

Ali Salman Al-timimi

Cool place

style switch

Bad Bad service , the manager there is the worst

ajinkya apte

prompt service, whenever i go there

Emmanuel Ikirodah

It a really good cinema, it's clean and has good customer service even during peak hours but the food is quite expensive

Elsie M

Excellent service. Listen to client need. Helpful, knowledgeable

Niki Mercer

Dirty seats, grimy bathrooms, often the lights are left on when a movie starts and its usually about 10 minutes before they are turned off. I recommend staying home and renting or watching Netflix.

Simon Fauteux

Scotiabank

camaro astle

Not as good as other banks but it's a bank

Lyes Djelid

(Translated) very bad service, use may or may not be helpful, for a bank! the service is not up to par, I start to regret (Original) service très mauvais, employer peut ou pas serviable, pour une banque ! le service n'est pas a la hauteur, je commence a regretter

Lilianslife

It's okay. Not the best

Matthew Houlihan

Just another bank. They have no interest in helping me as a customer at all. Just in it for the money and not willing to take any risks on low income customers.

Sonya Stamegna

Was a Scotia Bank customer for 10 years, and ever since my account moved to this branch, I have experienced the worse customer experience I’ve had with a bank. They lack follow-up…. Even when they contact you to upgrade, there is no follow trough.

Mohamed Said

Horrible branch, the abm always down, never enough tellers, avoid if you can. Also, their outside abm rarely functions properly.

G M

No parking. Bank is outdated. 1990's style. Needs to be refurbished...

Apostol Mile

Even though this location shows central on the map, it is not a good one for a bank, difficult to get to and always forgotten.

Aggrim Arora

Extremely rude customer service.

Henrie Ferreira

I’ve been called a customer service online for withdrawals money 4 days ago and they asked me about the date and time with the amount of money that i’ve requested. 4 days after before my appointment i called this location to confirm but when im show up for my appointment they said they dont have any appointment with me? then i have to leave with nothing! As you guys can see about the reviews in this location you can know how is the experience there!

Composer Linthicum-Blackhorse

I actually really enjoyed the theatre. It is a little chaotic but that is how a theatre that is worth being at should be

Chad Sweeting

It's open till 8 :)

satish patel

very bad service i ever had in my life. always sort staff and arrogant, don't known how to talk with customers.

Serena Wolf

Never had problems yet

lovish goyal

Super friendly staff.

The Champion Boy

(Translated) Open on Saturday (Original) Ouvert le samedi

Tony Vu

This bank is a s*itshow. I told my mother to go in and redeem her mutual funds on the saturday before Feb 24 and they would not let us talk to an 'advisor' to redeem the assets to cash because they were 'all booked' - stup-d teller. Costed us a little money. Had to e-mail another 'advisor' and they wanted 'proof' of voice, and blabbed and waited another 3 days until Thursday before I made the e-mail in her stead screaming. Got out when TSX was -6% from all-time highs. Never ever let other people manage your money for you, they always seem to go on 'vacations' at convenient times.

Sheena Fowler

Love Scotia, very clean & professional

Parsa Farshadfar

worst clerks ever.

David Phan

The worst customer service. Take your money elsewhere

Michelle Ferguson

We had mortgage fraud in March 2020. Which in turn jeopardized my credit. They compromised our information and are not correcting the problem. They are a terribly unethical bank. I will never be backafter we sort out this problem.

Kathy Cajolet

(Translated) a Big ZERO frankly the advisable does not rule it is files and falls on vacation until January 18 and tells us nothing we are waiting for an answer ... (Original) un Gros ZERO franchement le conseillé ne règles pas c'est dossiers et tombe en vacances jusqu'au 18 janvier et nous dit rien on attends une réponse... tu parle d'un beau tata

papaterry Hartman

There is one manager at 2410 22st w If I was running that bank he'll be gone as a manager shouldn't be scared to make a call for a customer. Notice the small business company is nothing to him, so yea 2410 22st w manager you need to go.

Jennifer Barron

Service speed/organization improved from previous times Despite what I seen on social media I did not encounter any rodents or evidence of rodents Seating is definitely more comfortable than Mt. Pearl theatre As this is a much larger more attractive theatre it is also alot more crowded So not the place for those uncomfortable in crowds

Ralph Warner

Helpful staff. Very pleasant and knowledgeable

Anil Babladi

Good service by all

Triya Vadgama

Very friendly staff and quick services

Ana Esparza

This bank is terrible, the workers don't want to do their job, very lazy people. Theres almost no point in having this bank running because they don’t do anything ! One of their machines ate $100.00 of mine, I never got it back AND I don't really don’t understand why the bank has to set up security questions of they’re not going to use them to verify you. Telephone banking is 100000 times more productive than this branch. I definitely don’t recommend using this branch for anything these workers have no compassion or interpersonal skills whatsoever. All around the worst experience I’ve ever faced in a bank.

Vincent Picard

Worst bank ever, avoid at all cost

James Campagna

Stepping into this place is like entering a wormhole to 1992, probably the last time it was ever 'renovated'. But the staff tries and are courteous.

jagjot singh

Assistant branch manager is the rudest rep I have ever met.

Robin Louise

Staff are friendly and helpful.

Shop Santé Gatineau Jonathan

(Translated) Great service! Finally, a bank with competent people has changed certain branches. (Original) Super service! Enfin une banque avec des gens compétent sa fait changement de certaines succursale.

mamta mehra

WORST bank i've ever been to. I went to the bank to get a draft for a fairly high amount from my account. the representative had me waiting for 10-15 minutes to confirm with management without letting me know of anything. she then comes up to me saying they're verifying my signature with my home branch, which didn't make any sense because I didn't have a home branch. 5-10 more minutes later, she comes back and tells me that the bank is not able to verify my identity when I am standing right there with all my ID's (4-5 in total) and told me to wait more. it was a ridiculous 30 minutes spent there. I went to the next closest location in welland, and they provided me with the draft without any hiccups. I needed this large amount for a house closing but this location didn't care and clearly RACIALLY profiled me and refused me without any ground reasoning. If i could give them 0 stars, i really would.

Hima Patstar

Bad customer service don’t recommend this bank

Hossein Mirzaei

Dropped some post dated cheques and the Clerk did not even pay attention to the dates on the cheques and deposited all them on a same day. This caused so much inconvenience for me an my tenants. The bank did not even have any solution to the problem they created.

Tanis Sweetnam

This bank has been extremely painful to deal with. To close one simple chequing account I am forced to book an appointment, on a work day and apparently this takes an hour. 12 minutes to book the appointment via phone. One of many reasons why I'm taking my business elsewhere.

Geoff Risi

The staff was friendly and helpful and Blanca at the front desk was a delight to deal with. Thanks for the good service!

Ella

Best Customer Service!!! We are always greeted with a warm welcome and wished to have a fabulous day. My husband and I received fast, courteous service. While we waited in line for only a minute or two we had been asked a few times by different staff members if there was anything they could do to help with our transaction. I couldn't ask for a better financial institution Scotiabank really cares about their customers.

oopsie0089 oopsie

they cant even deposit a check properly said they would call me to get it off hold surprise no call they ask me every 2 weeks if this is my pay check they are horrid

DMAC26

Nothing but helpful. Just mad that I didn't switch to Scotia sooner.

yukon yamaha

if you are going to post a phone # at least give an option to talk to a human nothing is more frustrating that having a problem & it not falling in the 2 options you give to answer all questions

Stella Iu

The movie going experience just isn't complete just without some freshly popped corn. Movies at Scotiabank theatre is my one exception. Skip the popcorn. Even the freshly popped corn taste stale. You'd be left thinking how you could've treated a friend to join you at the movies but instead you have yucky popcorn as a companion.

Val Stanislavov

As always, bad.

michel blais

(Translated) I put 1 star because it has no place to put 0 customer service on the phone 0 + 0 + 0 = 0 the same I think it is the manager should change jobs. coffee 4 days that we can not make a deposit and she tells me that they never have a problem with their counter and this morning a box that says that deposits do not work. she always says that it was the fault of tangerine this summer error of $ 580 and said that c, was not them other c, was tangerine but yet the wicket belongs to scotia. if you don't like your job then change places, that's all (Original) je met 1 etoile parce que il as pas de place pour mettre 0 service a clientele au telephone 0+0+0 = 0 la mme je crois que c,est la gerante devrait changer de job. cafait 4 jours qu,on peut pas faire de depot et elle me dit qui ont jamais de probleme avec leur guichet et ce matin un carton qui dit que les depots marche pas. elle dit toujours que c,est la faute a tangerine cet été erreur de 580$ et disait que c,etait pas eux autres c,etait tangerine mais pourtant le guichet appartient a scotia. si vous aimez pas votre job donc changer de place c,est tout

Justin Murphy

Best place in St. John's to watch the latest movies.

Fathima Fowzdeen

I went in to this location once to resolve an issue and they were very helpful. The wait time wasn't too long and the teller who assisted us explained everything in great detail. Although our issue had to be escalated to another department, this location was still very helpful in the process. Thank you for your service!

Mortada A

Worst customer service ever! This branch should close down! Called them 4 times and left a message and no one called me back. Even called the branch manager didn’t even bother to call back!

Farai Gwasira

Very nice cinema with comfortable seating, okay food and a friendly ambience

Oanh Bui

unprofessional and no customer satisfaction at all. I was booked an appointment and she said to wait for the contact but no calls and emails at all. I am disappointed of the financial adviser at Scotia bank at this location!

rai rai

Great service

AHMFA 446

My experience of this bank is interesting. The team members, though they got to cover a lot of people they always smile. The best time to bank here is before one o'clock. After 1 PM, it's not good to go. After all, I liked the way they approach and communicate to customers, show easy way to deposit money to the machine rather wasting time on the queue. I hope they should be open weekends.

Philippe-Emmanuel Fontaine

(Translated) They put a shutdown on my savings account for no reason. I introduced myself and they didn't even know what to do. I love my bank but this branch is terrible (Original) Ils ont mis un arrêt sur mon compte épargne pour aucune raison. Je me suis présenté et ils ne savaient même pas quoi faire. J'adore ma banque mais cette succursale est terrible

Melody Salisbury

Terrible communication with our last experience. We will likely not be renewing our mortgage with Scotiabank.

Don Brown

The only reason I give a 3 star not 1 star, is because they have the tangerine bank witch is good bank.

Z

The person who assisted me was Qais salim .Very bad experience when I went there last time. He was very unprofessional and did talking more than working. I went for my RRSP withdrawal he was more interested in taking about loan that I took from and how much down I am putting towards house. he read office announcement letter in front of me which of no use. I went there from my break he took 30-40 minutes to do 5 minutes work. we need professional people @ work in 21st century. 5 star for teller she helped me very well with my draft but can't forget waste of my time with financial advisor there.

Henrique Panzoldo

(Translated) The worst experience of all. I would like to make a transaction and they asked me to go to the bank to do it, and more, there was no RV for the day so I couldn't do the transaction. I cannot use MY money. unbelievable. (Original) La pire expérience de tous. Je voudrais faire une transaction et ils m'ont demandé d'aller au banque pour la faire, et plus, il n'y avait aucun RV pour la journée, donc je ne pourrait pas faire la transaction. Je ne peux pas utiliser MON argent. incroyable.

Antoine Bélisle

(Translated) Today, an ordinary day, I was warmly welcomed and rife. Very good employees. Thank you! (Original) Aujourd’hui, une journée ordinaire, j’ai été chaleureusement accueillie et sévit. Très bons employés. Merci!

Pam N

The tellers are friendly but management is NOT! The branch manager is rude and unprofessional.

Anne Marie Clarke

I won't go into detail, but if I could give lower than one star, I would. If you are unhappy with how you are being treated at this branch, I suggest you go beyond this site and email the President of Scotiabank at the following: mail.president@scotiabank.com. Everyone deserves to be treated with dignity and respect.

Ryan Alexander

Credit card was sent to this location by Scotiabank but the location is closed when I try to call.

Teresa Kynock (Flamesgirlable)

If i could give zero or negative stars i would. I had the worst experience ever. I went in to get a new card for my account i use for my e commerce business. I use it to pull my money from paypal, i havent pulled money in over 4 months so there was a negative balace, i was aware of this and fully willing to pay this. While the teller was condescendingly telling me this she kept asking me if my son who has special needs is okay or needs anything after the first time asked i view this as being rude, her tone of voice did not help her case either. She kept having to ask her supervisor the right answer to my questions so i asked to speak to the supervisor who didnt have much to say either about my account being closed from inactivity which is fine, she said it happens automatically which is out of their control i get that before leaving the first teller said something snidly again. I just wanted to get out of there it was the worst experience ever and i felt like i was being treated poorly because of my negative balance and my sons special needs.

R T

Orett Douglas. Horrible management Horrible Branch. Orett Douglas Must need to Train. Please Don't open account in this location.

Stacey Evans-Warder

Love Cineplex!!! We take my little one to the Saturday morning Family movies often. It's affordable and usually good movies.