Reviews of BMO Bank of Montreal (Financial Consultant)

Dino

Moved to this bank because their closing hours were 5:30, later changed closing hours to 3pm

Tiana R (Luvsfoodandtravel)

Don't waste your time... high turn over rate. Their staff doesn't know what there doing. This used to be my go to bank but now wouldn't go near it. The management is a joke, they go through Toronto for everything. They wasted 4 months of my time for a simple loan walked across the street to scotia from start to finish 4 days. They repeatedly fired people while I was going through the process. And also when I did complain to the manager he had my on speaker phone with the employee standing there. Completely unprofessional.... The customer service rep I was dealing with had to call the 1-800 number because none of the other staff would give him answers pathetic.

izidori hatungimana

Like there’s no way to reach the customer service on the phone! It’s taking 20 minutes

khaled Darawish

Bad customer service. Unfortunately

Sherilyn Traverse

Had a bad experience here today. I went to a teller and just wanted to make a simple withdrawal but some other worker came out of no where aggressively asking me personal questions and I never even asked her for help or anything. Did not appreciate it. I had a threatened feeling from her and left feeling sad. I did not do anything wrong and she should have talked nicely but she had a mean wicked tone to her voice. Totally unnecessary. I told the teller she made me feel bad. But at least now I know not to go to that bank because of that woman

Maternal Village Hamilton

Maybe be open hours of the day people can actually go to. Why bother being open at all? Just put an ABM on the street.

Vic Soga

On Tuesday, May 23 at 10 am, I waited for over 20 minutes to be attended to. Others longer. Two people ahead of me left frustrated. The disappointed thing was the assistant bank manager on duty did not do anything to stop her staff from taking coffee breaks while 8 people were still waiting. Why not allow the staff to take their breaks after the line is depleted. Forty years as a BMO customer, I have never seen such poor customer service by the assistant Manager.

Lindsey Ross

I left BMO after 10 years of being with them because I was tired of the service at this branch.

Steve Eagles

Bank of Montreal Is a good bank. I have no issues with them. they are not like royal bank. What I like about bmo they give your debit card ???? from bmo right away no problems. They are very ???? nice ????. You don’t have to wait for your debit card in the mail unless they order one ☝️ for you. but that takes 5 to 7 business days. Another thing is that your debit card had your name on it. has well. It’s close of where I live. When you use your bmo debit card ???? you collect air miles has well. I would recommend this bank to my friends and family.

Rob McConnell

We have always had enjoyable experiences with the staff at this Bank of Montreal. Courteous, friendly and professional.

Marcus Teo

Thank you Anne. Great service. We found Sobeys ????

C'est moi

I went in to open an account at the grafton Street, Charlottetown, PEI canada branch, the service I got from Bhavin Patel was exceptional, he patiently explained all my options and helped me pick what was best for me. I certainly recommend BMO bank for anyone. Great service.

AL MARSH

Great Bank, but they could use another location in Crystal ridge neiborhood...

Ayodele Komolafe

The customer service at the bank was awesome. They genuinely want to help, the team spirit was awesome for me.

Warren Harapiak

I dealt with Pam an outstanding manager at the branch that makes doing business a pleasure.

Martha St Pierre

Friendly staff. Helpful advice

Cheryl Lynn

Hours are stupid what bank opens up at 10 and closes at 4:30. They never answer phone or contact you back.

Allan Yoner

Would not cash a check from their bank because I had no account there

Geeg Zohner

Worst service, highest borrowing rates, absolute worst hours of service, lowest returns, baisically everything you do not want your personal banking establishment to portray is right here at Bmo.

Sandy Churney

Terrible service. Do not go on your lunch hour unless you have 45 minutes to an hour to waste. You will stand in line without being acknowledged and like a lot of people leave because your lunch hour is over. During one of the busiest times of day one person working doesn't make sense. They do not listen to you or try to problem solve anything. Very disappointing.