Reviews of CIBC Branch with ATM (Financial Consultant)

The_Reckoner

Answer your phone?

Jonathan Gray

(Translated) Zero service .zero reminder. It takes everything to get a return call. When you call the number behind the card it tells you that they can not help you go there and when I call for more details on my company the message on my voicemail ... even looking surprised because she thought my account was at td ....... look at your business before mapping good job (Original) Zero service .zero rappel. Ca prend tout pour avoir un retour dappel. Quand tu appel le numero derriere la carte ca te repond quils peuvent pas taider daller sur place et lors de mon appel pour plus de details sur ma compagnie le message sur ma boite vocal ...mme a lair surprise car elle pensait que mon compte etait chez td.......regarde tes affaire avant de mappler good job

Pratik Babariya

Recently moved from Ontario to SK. So I asked them to change my address All it took is 2 days, 3 times branch visits in person and 3 hours of on call to CIBC

Rye _

Greasy as eff

sylvain verreault

(Translated) Good service very competent (Original) Bon service tres compétant

Austin Deane

All I have to say from my personal experience with this branch is, the 2.9 stars showed when I looked and started posting this review is totally wrong. They deserve so many five star reviews. Excellent client service. Came into this branch to get a second opinion on a work cheque that the 8th Street location refused to to deposit without a hold on $100. The teller at this wonderful location took one look at my cheque and said, "it clearly shows payroll here". When the teller can't even believe the poor service received at another branch. Thank you so much guys, keep up the amazing work! You earned this 5 ★ review!

Cam McBride

Hate this bank. Bad service & treat young people poorly, actually if you're not a commercial client you are basically worthless. Not to mention the highest fees of any bank. Glad I switched.

Riccardo Glover

Arrogance from manager down to front desk. Reducing access to deposit limits for no reason "general maintenance"... Never return calls. Don't answer the phone. Asking me what I'm spending my money on... No feeling for privacy. Never again CIBC.

Emmanuel Makinde

Busy branch with queue

Adam Potts

Always helpful

Cameron Foster

Branch manager is an embarassment too the company and only reason she had job is that she obviously slept with upper management just look at her worst bank ive been in period.

steve forbes

They are never able to help with anything. They always just say everything is policy and they can't do anything. I think ill just stick with TD.

jacob hosein

Great people great service

rlh Rlh

The one i been using for years now

Michele Warhaft

Wonderful service with excellent staff. Parking is sometimes difficult.

Jean-Francois Chiasson

(Translated) vrm. good the bank (Original) vrm.bonne la banque

Patel Manan

CIBC Garbage. TD is perfect for banking.

Natasha Aide

Everytime I have come to this CIBC location there is always problem and cannot complete the task I have gone in for, they are typically rude and say that you are wrong about your own information. I only come to this location when there is no other option. I would not recommend using this CIBC branch.

C MacK

Every time I have had to actually go into the branch I have always left with a satisfied outcome. The staff here I find are very helpful, knowledgeable and will do their best to resolve any problem or help in any possible way.

Nicholas Couture

Fast banking

Eric Cook

Terrible service. Long line and staff refusing to open another wicket to help customers. I've already waited 20 minutes here, looking like it's still going to be another 10/15 minutes.

Yves Charbonneau

(Translated) Following significant demand, no return calls. We practice the Cancel culture there. (Original) Suite à une demande importante, aucun retour d'appel. On y pratique la Cancel culture.

Chris Tennant

Strong coffee and i don't mind waiting in line at the bank. ????

Léo Vigor

(Translated) Always excellent service. (Original) Toujours un excellent service.

GWoo

The service was fine.

Caranorwen

Britany Boyd was very helpful. Put a lot of effort into successfully helping me get my first credit card.

Love Khmer

The general line is an absolute nightmare! I honestly never get the call back at all like never! If you want anything done I’d suggest you drop by in person. Thanks

Alexandra Tetrault

(Translated) I went to the cashier with an important transaction to do and wanted to be sure that the payment I was making was going to the right place, she assured me that the way she chose was the right one. A month and a half later, the company still has not received the payment and when I go to the bank, I am told that I am responsible for the error because I signed the transaction! ???????? Worst service ever !!! (Original) Je suis aller voir la caissière avec une transaction importante a faire et je voulais être certaine que le paiement que je fessait se rende au bon endroit, elle m’a assuré que la façon qu’elle avait choisi était la bonne. Un mois et demi plus tard, la compagnie n’a toujours pas reçu le paiement et quand je vais à la banque, on me dit que je suis responsable de l’erreur car j’ai signé la transaction! ???????? Pire service ever!!!

Monkey20ish

Banked with them for almost 10 years ran into a bump in the road and got absolutely screwed but I switched to Royal Bank of Canada, they fixed the problem and I couldn't be happier... These guys wont be getting my mortgage only good experience was the fancy advisor I had one time they save for rich people which increased my deposit limit which didn't last

Craig Maclean

dealt for years here. Mike does great job with oir portfolio. Need to be open for service on Saturdays.

Alex Farn

Don't like to answer there phones or give call backs not happy with my service with this location and seeing as the stars already are not looking good I'd suggest stepping your service up a notch and make customer satisfaction a priority 1 star

Louise Bastien

(Translated) Totally deficient service! (Original) Service totalement déficient !

Jesse Florizone

Looked nice inside. No problems

Dwayne Armstrong

Average ATM and bank. Clean inside and a few ATMs to work with. Mornings seem the best time to visit as later in the afternoon there is usually a big lineup. Nothing special - standard "we don't really care about you" bank. Like most of the banks I've dealt with.

Jordan Lohneis

Extremely slow service! Even the business line!

Olivier Desjardins

(Translated) Do not answer the phone (Original) Ne répond pas au téléphone

Joel Rodriguez

Huge line up..40 min waiting time ...poor systems, cashiers work and tried hard but service is bad.

Darcie Mattick

My account manager is the best! I have been working with her for a number of years and she understands my needs and is always looking out for my best solutions! She is the reason I bank here!

K C

Been with this bank for yrs now great staff

Barry Hanchuk

Worst banking setup I ever seen.

julien robert

(Translated) Worst service, never a return call and they have a hard time writing the numbers are always mixed up. They promise you things and if they do not follow suit. Level of professionalism not enough for my taste the watchword with had is push and stop pushing otherwise you will be forgotten. (Original) Pire service, jamais de retour d'appel et ils ont de la misère à bien écrire les chiffres sont tjrs mélangé . Ont vous promet des chose et si ont les talonne pas rien ce fait. Niveau de professionnalisme assez pas à mon goût le mot d'ordre avec eu est pousse et arrêté pas de poussé sinon tu est oublier.

Mark Reyenga

Great service, ATMs open 24/7

Judy Benard

This bank keeps making a mistake on my account and I have to drive back to get my money and then closers my account with no notice

Cory Cleave

Customer service is non-existent at this branch, was there today at 1:30 with 6 people waiting outside. 4 waiting inside and only one working atm and 1 teller staffed. I watched the loans office get up and notice that 10 people were waiting for service and then grab her bag and leave for lunch without even acknowledging the waiting customers. Shows how little CIBC cares about their customers.

Wild Ride

I have called the CIBC on North Front Street and all get is the answering machine. I have left 5 messages and no one has called me back .The sixth time I called , I spoke to employee and she explained to me about the line of credit and give me direct number. So I have called on her direct number and left a message.....4 days later no call back .

Shannon Williams

The tellers are very friendly. Very nice and clean atmosphere

ahmad ch

First impression was enough to change my mind and decide not to open accounts with them. Got the worst new immigrant package from Bowman

Ashley Wolfe

I had a meeting with Kayla today to open a youth account. I do not believe I have had a more positive and genuine customer service experience than I had today. Kayla was knowledgeable, patient, friendly, and overall kind. My son left the bank feeling confident about his new debit card as Kayla took the time to explain the steps to deposit and access funds, the importance of confidentiality, as well as physical security- keeping your card safe. Thank you Kayla!

Fat Drumstick

These people have got the rudest workers at the front desks. Just unbelievably stupid people. I had to educate them on what the cibc company policy is on getting replacement debit cards. DO NOT GO HERE

N V

This should actually be a zero. I'm utterly shocked at this branch, 20 min for a new card, asked every question they could. I stated I'm getting anxiety very badly after answering everything as my dad isn't the healthiest at home and I'd like to leave. Rolling her eyes at me saunters off with my I.d at that point I just wanted to leave. FULL BLOWN ANXIETY ATTACK HITS, I'm crying and hyperventilating. Again, eyes are rolled and not ONE person was concerned in the slightest. It was an absolutely disgusting show of character - best believe I will be taking ALL of my money out and be switching banks. Didn't catch her name but will find out when I contact corporate.

Jackie Goodwin

My mother has an account at the CIBC in Belleville. The Bayview Mall branch was closed due to Covid-19 and so we had to deal with the N Front branch. My husband is my mother's power of attorney since she had a severe stroke last November. She is still in the hospital. She is paralyzed on her left side and is not cognitive. We are trying to stop payments on a Tech Care company for her computer (which she hasn't had since last November) in the US that my mother had signed up for (unbeknownst to us) and this branch has been NO HELP at all. We have the appropriate documents and our lawyer sent a letter to the branch. They will not budge. My mother is still in the hospital. The woman at the branch said that they are looking out for my mother. So a payment continues to come out of her account every month for a service she does not need. My husband has missed time at work trying to deal with this branch and has made numerous phone calls. Unbelievably terrible service

tim hofer

the service is adisgrace 6 tellers only 2 filled the new guy is slower than mollasses in january sure noticing that lisa isnt there get back soon lisa get this place moving

Bill Van Essen

They have been awesome to me.

Reaco Billy

Customer service has been getting worse at this location, and get a lot attitude at this location, huge lineup and the refused to open another line for customers

Ivan

Lots of ATMs

victoria rashotte

Friendly staff I went in an hour before close on a Friday of a long weekend, and no waiting. They were very pleasant and helpful.

Pauline Venturina

Best customer service goes to Rotash. Thank you so much for extending just to accommodate us.

Sarah Ann

Carolyn Mcleary, who’s the manager, is a terrible person with a terrible attitude towards me as a customer is all I got to say. I had kindly asked her for assistance with regards to some inquiries about online bill payments as she was alone in her office while other representatives were all with customers. And then she was extremely rude towards me and was not at all willing to help. I am a bit older as I do not know much about online banking but she was having none of it. I feel insulted. I will never visit this branch again and will move my banking elsewhere. I will also escalate this issue to customer care.

Joe Brown

Last day of month and only 1 teller on duty?

John Markle

It is where I do my banking.

Tiffany Kakakaway

It's closer to wayway lol

gofastorgohome1000

Worst customer service I have seen. Watching two clerks talking while a line up was starting. The worst part is this happened every time I have had to do anything. The account will be closed and I will not be coming back nor will I ever suggest any CIBC to any one I know. Managers need to be better at dealing with the workers and to stop talking to their employees about last Saturday night. Very unprofessional, absolutely unbelievable! Sad when a small company moves their business because of this