Reviews of Best Buy (Event Planner)

Raymond Desilets

Super Friendly, and very knowledgeable and helped me understand the tech "lingo" without feeling silly.

Vivian McLeod

Good electronics store. Easy to return/replace defective products.

Joseph Alviano

Thankful for the bathroom facilities

Yvon Labelle

Very helpful staff

HARISH REDDY

Not only are you not able to speak with anyone in the store, the lack of signs for curbside pick-up make this store a nightmare to shop at. The ONLY sign that indicates that the door is for best buy is the sign for delivery drivers. We ended up having to go INTO the building anyway just to find out where to pick up, which defeats the purpose of curbside in the first place. We also make a $500 purchase and my ID was not checked. If I could have left less than a 1 star, I would have.

Reaud Husain

Ok. Nothing amazing in customer service wise

Luis Galvan (NochesSinLuna)

No service

Alexandre Paquette

Average store inventory.....super helpful staff.....

Naniad

Service needs training

Nicole Lillian Mercy Labrosse Rayven

Excellent selection, friendly staff

Minna Ludvigsen

Its a best buy...

Fishing The North

Great help from employees in finding gifts for my son for Christmas and his birthday

Pat Dicaire

Second time in a row, Same issue. back in 2010-2011 went in and asked for a laptop that could run games at regular performance, nothing crazy just 30ish fps and med to high graphics on non AAA titles like TF2 or league of legends. of which i got a gateway laptop for about 500.00 that somewhat met those standards but quickly degraded overtime. More recently i came in looking for a new one because the old laptop couldn't even play TF2 at more than 5fps with nothing but the essential programs running, steam and the game. I requested the same margins for quality and got a 700.00 laptop that the sales rep told me could run GTA V easily. However the laptop i got could even run a 8-bit game of pokemon or a Ps2 Emulation without having severe issues and all the the processors running. when i noticed this and brought it into geek squad they looked at it for a day and nothing changed. turns out the graphics card in the computer it meant for office work, and some reviews even say it's not fit to even do that well. (AMD Radeon R5 quad core) The short of it is do your research before going into the store and don't take what the sales rep's say as fact because they are just trying to make sales on garbage products. (The source tends to have better deals, and more knowledgeable employees anyways)

FUNDAMENTAL NATURE BOX

Awesome customer service ???? made sure I found exactly what I needed

Tanya U

Helpful staff.

Tlmothy Sabourin

Best place to buy electronic gadgets, nice customer service. Best deals going on.

Darrell Deibel

For electronics? A one.

Mr Camper

Great place

Sean-Patrick S

It's a standard Best Buy, nothing special

Garth Angus

Electronic s

Jonathan H

Place is ok some pricing is odd most is good. Staff are very agressive to assist you.

valter piroli

Just looking

Jennifer Laverty

Well equipped and friendly and helpful

Jo Totten

Overpriced compared to shopping online but if you need something right away it's a decent option.

Dallas Lheureux

Selections

Black Thanos

Little bit too expensive

Aquarianstar Freebeing

Bought a $700 monitor, it came with a chip in the screen, called customer service explained what was going on. the guy scheduled a call back never heard from them again.

JT TITAN

Very good service

Nick Fletcher

Very knowledgeable friendly staff

Mike Widdifield

Got an amazing deal on an air conditioner

Matthew Bear-Fortin

Excellent electronic selection.

Jacqui Croteau

I had the best experience purchased a computer. Kayla was very helpful. Four stars for Kayla

Techiemx “ZeusofBass”

good place to shop, but not for phones. tbooth was far cheaper

-R [Dasher] The Viral

This place really needs to hire staff who knows the company's policies and proper customer service, went there to pick up an important item for my business which I had pre-ordered and found out it had been sold to someone else. Then the only "help" (and I use that word loosely) I got was from rude employees that made it very obvious I, the customer was a bother to them. No I will never again give my money to this specific store and it will be tough for me to even shop at any other future shop location. Worst customer service I have ever encountered.

Patrick Roy

If this is the new customer service, with employees playing on their cell phones and ignoring customers. Then this is the place you want to go. No wonder online shopping is becoming more popular. Not the first time this has happened there. They must take classes from sport check.

Peter Lewis

Will help once you find a sales person not busy.

Rico Ninja Ridin

Issues solved

Melissa Gold

Lots of stuff

Exact0 Bookings

Good electronics but missing some advanced items.

B M Adnan

Nice large layout of store.

mmmyeahh

It's best buy. Should be no surprise what you get.

J Skramo

Great customer service and good quality products!

Dano

long story...., bought an upright freezer end on Nov 2020...took forever to come in and no call or email it had arrived at store for pick up ....store does not take phone calls which would have 100% eliminated all the headaches I had trying to locate this freezer ...I did online chat, emails like suggested with one generic response and none afterwards...even after sending multiple ...5 days to receive a response is ridiculous even during covid ...finally got someone on the phone through the 1800 number after about 3 weeks...he finally figured out I had to go in store as I an employee ordered for me online and my info didn't match what he could find...even though that info was given in all my communications that an employee did the ordering...so went to see the guy doing curbside and the freezer was there...this was end of Feb2021 early March...don't know how long it sat there as the guy didn't answer me at pick up .. so I get it home...open it and it was dented on the front ....I was going to keep it but you pay big money for appliances so I decided to try for an exchange ....fast forward to March 20, 2021I went in store to exchange ... Now this was a fabulous experience...I dealt with JASON and he was great from start to finish for the exchange ( in which I ended up upgrading so they made more money lol ) It was quick and easy and we got delivery worked out... now they don't know who is out sourced for delivery which is also frustrating ...they told me dates could be changed when the company calls to book delivery as per info they have...today March24, 2021 I receive an automated message for delivery tomorrow between certain times, I will be at work ...I called the 1866 number to get a customer service representative who can't be helpful because all she can do is send an email to whatever company it is and request a change , and they want dates for the next 7 days , all of which I work... so now I am frustrated again waiting for an email, and hoping they don't show up tomorrow as it is a delivery and pick up of damaged model...plus I need to bring food elsewhere to be stored ... there are a lot of gaps in being able to communicate effectively with best buy...

William Dayman

If i can give ZERO star i will rate 0. I definitely don’t recommend this store. Terrible service. I want to buy an iPhone for my mom as a mother’s day gift but they canceled my order because they don’t accept debit card, second time i use paypal and then my credit card, they cancelled because of possible security verification issue? They charge my cc though, and i called my bank if theres any issue but there’s no problem. Call the CS more than 5x but they couldn’t help me. If i just know this would happen, I could purchase directly to the apple store and deliver on time but now they ruin it!!

Troy Gauthier

Great selection and helpful staff.

Anne Giroux

Some time you can get the things on unbelievable prices

C FROSTIES

Good

Trent Hearn

Great place for electronics. Bought my TV and computer there.

Sherry Restoule

Helpful. Following the Ont. covid rules. Store looked a little sparse. Had what I needed though. ????

Richard E Moore

Extremely knowledgeable staff. Friendly service. Great store great products great prices.

Brendan Wood

They're great at price matching , when i found the same item on the internet even cheaper than Best Buys sale price

t t

Disgraceful Customer Service. Purchased 2 Appliances from this store, one of them a floor model. You would think someone would be competent enough to ensure the appliance works before shipping it out to the customer. Upon installation, fridge did not work. Called Best Buy and they direct you to the Manufacturer. In other words....thanks for paying us for 2 appliances....so sorry it doesn't work and hundreds of dollars in food may end up spoiled....call the manufacturer. God forbid that they should be concerned and offer to pick up the faulty unit and replace it with one that they had ensured would actually work. Now scrambling to find a means to save as much food as possible from being spoiled since the manufacturer states that it take 24-48 Hrs for a technician to schedule a visit. Will never step into a Best Buy again.

Yash Patel

Great sale prices, knowledgeable staff and most items are in stock.

Christine Whalen

Place is nice but there isn't always someone available to help customers and also I have felt little rude.

Spencer Young

Just order it cheaper on line, about the same customer service

Alexander McKenna

Great staff member went out of his way to help us. Prices typically high.

Verno Jonez

Took my computer in to Geek Squad because it was not loading properly. They checked it out and found it was OK. It was one of my add on that was screwing it up. They did not charge for this which made me so happy I bought a bigger monitor and fancy mouse.

Michael “Whyt Mic” Brodeur

Good customer service.

Grant Deshane

Friendly helpful staff, will price match.

Keyser Soze

Knowledgeable, friendly staff

Shawn Speller

Surprisingly, very helpful people. I expected to be hounded by sales people but I was left alone to shop then when I needed help, an associate was easy to find. I enjoyed shopping there.

Greg Houle

Very good. Thanks to sales representative Keegan M. Very helpful and friendly and knowledgeable. Greatly appreciated him and his help.

Lark B

Seems to have everything you'd need and will price match most offers including online. Worth a visit.

Cenastor

Went in early today they had advertised item in stock. Was a quick and good experience

Drew Kingston

Any time we go to this location we regret it. There will be 5+ staff members standing in a circle, chatting, and not ONE of them will acknowledge you or offer assistance. We were there today, looking to buy a new phone, and the same thing happened. An older gentleman was waiting at an empty counter, an employee walked right past him and couldn’t even be bothered to make eye contact. We looked around and saw several employees just standing there, meanwhile, we are clearly looking for assistance. We finally gave up and took our business elsewhere. It must be nice to get paid for being lazy.

Tracy Harman

Hello? is Anyone here? These are the question you will ask yourself if you ever go in this store. Employees seem to be hiding from you instead of trying to help

kim cosgrove

It was very good

Stephen Caputo

Staff were helpful

Travis Cook-Poeta

Bought a fitbit for the wife. Salesman new the product . Much better than sportcheck

clifford fallico

Its just like any other bdsg but. Check their website

Chemkitty Az

They only had 2 girls working both times I used this store for curbside pickup and the one that served me was rude as hell. You would hope that when you have only 2 staff working with customers you would pick the staff that is good at dealing with them.

Alan Joseph Xavier

Good selection of products, it helps to do your own research about the product you are interested in rather than leaning on staff expertise.

Sum Guy

After trying to purchase a play pen with my visa debit card and not having it be accepted I had to resort to having a family member order it for me using his visa. I sent a direct link to the exact play pen (AND COLOUR) only to have the wrong colour sent to me. I contacted them via phone explaining this and all they could offer was for me to have my family member forward the receipt he got via email and bring his visa to return it. That would be great if my grandfather wasn't currently bed ridden with pneumonia and close to death. So now I am stuck with a play pen I don't want and am very upset about this purchase. VERY DISAPPOINTED, will not be buying from here again!

Robert Milette

Went in looking for info on a new TV. Gordon was really helpful, never talked down to us. We haven't made a decision yet but would definitely seek him out again.

Ron B

Great place to shop for a lot of different items. Staff member Michael helped to serve me and he was amazing.

Madrugada Eterna

Good place to shop

Deleted Nothing (isagenix girl)

Best Buy North Bay....or should we call them worst buy? Went in to take a look at a television. Nobody in that department. Do, go looking. Where are they? All up front having happy social time. Then nobody seemed to know what department they worked in. Finally got a kid to come with me, and it turned out he knew nothing. My questions were simple. Let's find the remote and see if the tv does what it claims. He couldn't find the remote. Couldn't answer questions. Told me to call the customer service line, get the answers I was looking for then come back and buy it. Yeah, not a chance. There's the reason I never spend more than $50 there and buy all my electronics elsewhere. Oh, and you should stop lying to customers about your scam environmental fee.

David Collins

Good customer service

Jenny Nicholson

Excellent items for purchase

Debbey Bentley

They didnt want to help was not able to find the item

Andy Scott

Good store I guess, never seem to have what I am looking for. Most Staff seem to have basic at best knowledge of the products in there area, aswell they push you to upgrade or upsell products. Have also had several employees there tell me I don't know what I am talking about when asking for product or assistance with finding the right product

Kayler 632

Very friendly and helpful staff

Laura Lee Tremblay

Quick and helpful staff, good prices and a wide selection of different electronics and entertainment products! It used to be a Future Shop, however, it feels like nothing has changed other than the name!

D. D.

I like Best Buy. Not busy and staffs are nice and helpful. Few times on their website said the item is in stock but at the store it was out of stock. Call before you go.

Marisa Hammerton

Good customer service

kev mckev

Store in North Bay kinda sparse for alot of things... Speaker wire any surround sound forget it

Ryan Whittle

Some very helpful staff, and great products...amazing deals..

Matt B

Decent selection of name brand products. Better deals found online IMO.

Rob Dolbeck

Lost hard to find someone when u need something they show u wrong item and isles

Travis Wager (Travofizalith)

$300.00 to use their card. Left my $250.00 purchased at the till.

RANDO LANE

Geek squad extra warranty is double what other stores offer??

elides1

Lots of selection. Regular priced items are not very competitively priced.

Ron Battiston

Great service. .they know their products

Joel Baribeau

Nice!

Mandy S (Sparkles)

Stay away. Purchased a product on line which was defective. I sent the product back requesting a refund. Never heard from the company. Best Buy doesnt want anything to do with it. I wont be dealing with them anymore. Be warned.

Eric Tennant (Redneck)

Had the best price in the mall for 16gb thumb drives

Anne Amos

Purchased a item online. Was charged twice for the item. Contacted online chat. Was not helpful. Agent ended chat. Called customer service twice. Was told wait 5 days. Well it has surpassed the 5 days and no reversal of the funds that they took twice. Again was told wait a couple more days. Not good customer service. I asked to contact head office since it was a head office charge and was told i can not because its only through email. How would beat buy like it if i walked into the store. Took a item. Left and said ok i will pay you in maybe 5 days. Its utter Bs.. then was told i could contact visa for them to drop it. I said pardon. This is on Best Buy not visa. Like wow. I will never purchase online again ….

Bike Cycle

Salesperson were very attentive and very helpful with all my questions. Tried really hard to figure out what I should do and then gave me several alternatives with prices etc. Also no pressure to buy but gave me the opportunity to go and think things over before making up my mind which would be the best for me.

Kyle M

Excellent staff. Large amount of material.

Conspiracymommy Canada

Great early black Friday sales!

abraham dan

Best buy is a rip off because I only bought two Nintendo 2ds's charged for 4 and brought 2 back to the store and NO MONEY BACK AT ALL!!!! I live an hour and half away and it seems like that doesn't matter. Online chat is more helpful then calling or going into the store. They owe me 248$ I go back to the store to get my money back and its not worth even bothering at this point! I will NEVER buy from this rip off store again!!

Zoey Brazeau

Excellent

kaleena C

I would give less stars if possible. I will never purchase anything from them again. Bought a laptop. It got damaged. Returned it as instructed with the adapter. That was in mid May. Called Geek Squad mid July and they had to check. Received it back July 24. No adapter.. called Geek Squad twice trying to get an adapter returned. Finally on Oct 4th called corporate Best Buy. Then received an email saying executive customer service was checking on it. Email received saying they didn't receive the adapter back. Why would I be bothering them if I had the adapter? No response. Called corporate again on October 14. Still no response back. Tried to call the store. No local number. Left info with customer service rep who is emailing the store and they will get back to me within the next couple of days. Lousy way to run a business. I will never shop there again.

Monica “Real reviewer” Ck

It has to be the best customer experience I have had in along while.. I'm now officially a member of geek squad.. any tech I have in my house is looked after for 20 bucks a month .. doesn't matter if it was bought from best buy or not.. also I get a free movie rental once a month..

Donald McQuoid

Very helpful, fast, and friendly.

Timothy Smith

Always a pleasure

Jason Edgar

Favorite place to go when at the North Gate mall, employees are always kind and looking to help with any questions

Mark Boller

Too big n american

cj randall

Went in looking for a bundle of equipment and was not disappointed. Travis was ready in an instant and offered us the best options for our requirements and could not have left happier, without having received my purchase free of cost. I cannot thank this sales rep. Also a shootout to the service desk, I don't recall her name, safari rings familiar but not 100% she was very understanding and extremely friendly and helpful. Thanks to all. You too, Jason the MoD who dropped everything to help us exchange our product

Nathan beacock

The worst customer service imaginable. They never pick up the phone. Always busy talking to there co-workers nothing work related. One day I was in the store with my brother who is gay. And I heard one of the workers mention to his other worker making gay inappropriate comment that should not be mentioned at work. I would give no stars if possible. Amazon is much better and no discrimination.

C and H Collings

only store available of it kind in the area

Jason Hodgins

Callum helped me out like a champ, explained my product to me thoroughly

Monashkay_ Diary

Literally can’t talk to anyone if you call lol. Pointless to have a number

SpetnazSteve

Prices are expensive. Other than that, nice store. Always plenty of staff to assist.

The Basic Painter

Great value and very friendly.

Stacey Anderson-Davie

Ok staff

Adam Giroux

Got laptop done got antivirus put in and updated computer there very good at what they do

Alexander White

Had stock, the front entrance is confusing as far as cashiers location, it doesn't flow.

Liz patterson

Best place to buy electronic products

Bob Sinclair

Great service

Karley Cameron

As a grown man, I love this store more than I should. It has all the tech I want, at prices my middle class income can only afford some of.

The Seventh Dimension

Good sales. Helpful staff. Tons of free parking at mall and near entrance to Best Buy.

Bean

My husband recently purchased some home appliances from Best Buy, just happened to be his last destination- he hadn’t found anything anywhere else, nor were the staff at the other local stores very helpful - anyways, the clerk named Jamie was very helpful and knowledgeable - great customer service! Nice work Jamie!

Dennis Spencer

The staff make this place great

chris gould

The final customer service at check out was horrendous.

Justin Rowe

Good selection, but getting attentive service is like pulling teeth...and product knowledge is little better than reading the packaging.

Amy & Payton Tetreault

Great price on a smart tv and excellent service.

TrapperBob Winfield

Nice enough location, mediocre selection of headphones, otherwise a standard bestbuy

G.Trevor O'Connor

Great experience. Service was excellent. Will recommend to my friends. ????

John Bedard

Good service

Capitate Birch43

Good product

Jacquelyne Forgette

It's indeed, a best buy.

Amin Yabut

Love this store good prices

FrizleFry00

Dealing with Isaac was great. Bought a TV from him and explained the difference between the new technologies very well. Even when he didn't have the answer on the warranties, he found the information and got it for me as planned. Thanks!

Haiden Radolli

I went to buy iphone 13 pro but I had very bad experience. Employees over there were very rude and they are not even ready to help. I went to staples store. Horrible experience.

Chris Plante

Main place I go for electronics

Christian Bergeron

Good place to shop

Raven St.Michel

I like best buy because they have good stuff there.

Ajax Leblanc

The first day after we moved to this city we went for purchasing a few items and ink for our printer we knew it was different is a good way from Toronto. The staff is knowledgeable and very helpful. They have respect for the clients and if you do not understand something tell them and they will suggest from the lowest price to the top and we made the decisions. But it all come together in a positive way, my house is secured and there is peace of mind.

Linda Cundari

Good service

Gabriel Bedard

Best what?

Paulette Powell

The staff weren't interested in making a sale for what I was interested in

Roger Deforge

Good service when someone helps you, few well knowledged staff members

Brooklyne Caicco

I felt that their staff displayed lack of professionalism, especially when it comes to ASSISTING customers in their store. I've had one of several experiences with their staff being somewhat impolite and inconsiderate. I just feel that they should be more considerate in helping their customers because OUR MONEY pays for their wages.

JD Carlyle

Great place, staff helpful

Craig Bonin

Very helpful willing to go above and beyond to help you out

Ernest

It's alright...

Randy Whalen

Great deals

Barbara Barrett

James was very helpful. He went out of his way to make our purchased at Best Buy a very pleasant experience. Love the staff at Best Buy, they are all friendly and helpful.

sherrie nay

Staff very knowledgeable and offer their help right away.

Shawn Prevost

The place to go for Traxxas Remote control vehicles and my personal favorite for unlocked cell phones. Asus ZenFone max plus.

John Pollock

All ways good service

Bruce Coghill

Customer service desk is great

Jena Ashley

Loved the convenience that I could reserve an item in store and go pick it up within the hour. And great service in store.

Jamie-Lynn Morrison

It's a best buy. What more can I say? Clean, helpful staff, prices are reasonable. Kind of like all Best Buys I've been too. I don't think I've ever been to a bad buy. ????

William Fillier

A huge shout out to Best Buy ... especially one of their employees Pat!! When he heard we were shopping for a Christmas Party for children and were in a budget he went over and above and spoke to his manager. They ended up donating a present to one of our Children !! Wow ... always a great experience there but this was over the top .... Thank you for helping put a smile on a child’s face Candace ????

Mark Splane

Tech support was very good. Was willing to get answers if he did not know.

bob .moore

There have been a number of changes since the move from being Future Shop. There seems to be a relaxing of the atmosphere in the store. The staff does continue to be helpful.

Steve Ruttan

Staff was very helpful and suggested the correct location in the mall to find my phone case; even though they did not carry it.

Bonnie Jones

Nice little best buy, lots a gadgets and toys

Carol Allan

Not the best selection, but friendly service!

Gary Sawyer

Amazing staff and service

vivian gebhart

This company has gone downhill since they ditched the Futureshop brand. The sales people don't make commission anymore so good luck finding one, and if you happen to track one down it's highly unlikely they will be able to provide knowledgeable information.

Laurie Verwey

Scammer gets scammed

Chrissy Flanagan

I have tried two locations in Barrie and NorthBay. Why does a store that sells stereos not have speaker wire? They both told me they had to order it....I would get it in 4 days. There wasn't even an empty place for it on the shelves so they must not stock it. The staff for the most part didnt even seem to know why I was looking for this item. Very poor service! But I blame the company not the employees for the lack of product knowledge. Best Buy is going down hill!

cindy scott

Poor section of games

ESF SK

Sales team is really informative and customer service do their jobs well.

Nancy Owen

Brandon H. was incredibly helpful in helping me find a gift. I will certainly be returning for his customer service alone

Frank Kostecki

This particular visit I went in for the express purchase of a Bluetooth headset for my cell phone. Normally they don't have an issue with price matching other vendors in Canada, however this time around I was given grief because I was trying to price match something on Amazon. The customer service representative behind the counter arms crossed in front of her stated that because the item had the marking that it was acceptable to Prime that it was not acceptable to price match because it was a special discounted price. I even showed them that there was no discounted price and that was the regular price it doesn't show anything about a "You save $x.xx" and that there were other vendors that were selling for the same price. It took my request to speak with a manager three different times before the manager came over agreed that the price match was legitimate and processed my transaction

Renee LaVictoire

Very nice at checkout

Richard Randall

Staff is very amazing in every department,they have know what they doing and if 1 employee can't help,they bring you to one who can

Gizmoid Zilla

Although friendly, stuff is not knowledgeable enough to assist customers

clint davis

Staff were helpful without being overbearing.

Kyle Brisson

Good place to pick up the latest electronics

Yves Lefebvre

Priced a bit high, but more convenient than Amazon

Mark Shokoff

Great service

Santa C

The staff was friendly and knowledgeable

tyler styve

Always someone nearby to assist you or answer questions.

Ric Berti

This is one place that wont get any business from my husband and I. We went to this store this afternoon, hoping to do some shopping. There was a young employee sitting at the door on his phone, he didnt look up or get a greeting from him. We then walked over to the appliances, we were wanting to purchase a washer and dryer. We walked around that area for about 10 min with no one coming to see if we needed help. We spotted 2 young men at the check out counter, one on their phone another watching the football game. We stood there another 5 min or so to see if they would come to help us but they were too "busy" We headed toward the door and looked down an isle and saw another employee on his phone leaning against the end of a counter and yet 2 more young girls at the customer service desk at the exit again on ther phones. It's pretty sad when you cant get any help because everyone is too "busy"

William Burridge

Great service and customer service. Alex is superb... They make us feel welcome and always pleasant to answer questions.. We don't feel rushed when we are in browsing...

Peter McKenny

Great service but they didn't have what I was looking for.

denis huard

Staffing eager to help

Karen Rothwell

Staff was helpful

Jacques Racine

People always available to answer questions

Care Bear

Busy place

Priscilla West

(Translated) Great service (Original) Super service

Sue Campbell

Box store where you have to order some hardware such as hard drives online... really. Place is a joke.

Edd King

Wasn't to bad at all found everything I was looking for easy. Employees were eager to help

Julie Stewart

I love Bestbuy! They are all so helpful there!

Lee Geauvreau

Really helpful staff

Desiree Duda

Best place to buy any electronics besides online

Rebekah N

Other than a couple rude sales persons... it's a great place to kill time.

Morgan Rodgers

Helpful and friendly service

Stuart Harley

Great

Clinton John James

I found that the customer service was phenomenal. I was welcomed by very happy and helpful staff who immediately assisted me. Excellent service, I was very pleased!

Lillian Moore

I got a new note 8 on a plan and they asked if I wanted a warranty and I said of course I do...now 2 weeks later my phone has a crack and i call to have it fixed n I'm told i dont have a warranty. Never have I been so mad and frustrated with a store and there lack of help..if u have to go there for something avoid the worker name Kyle....now i have to pay 290 bucks for a new screen when it should have been free...last time I ever go there...what a bunch of liars.

Cary Cahoon

Fdg

conrad ouimette

Good service.

Brian Turcotte

Good place and good stuff

Carole D

If you need electronics one of the few places left other than online which they also cover.

Beautiful CraZy

Staff does not really care to help. Prices are usually better else where and thier warranty plans are laughable at best. Shop elsewhere unless your satisfied with mediocrity.

mtourign t

Great selection, all the live demos for everything are worn and busted.

TUFFY Tuffy

Always great service! When you walk in you're served right away with a smile! I love best buy!

Sue Yeates

The Best Buy

Leslie Stephens

I had an odd experience with a Canon lens I bought on a Boxing Day sale. The lens was almost two thirds off the regular price. I got the last one, but the box was very damaged, I went back two more times during the sale and they never got any more stock. I made the mistake of not opening the box to look at the lens for two months! When I did open it, I found that the lens had been used, not repackaged properly and the lens had obvious scratches and was not clean. When I took it back, the guy at the customer service said no way I can do anything for you you've had the product for over 15 days. I asked to see the manager and they offered me an instore credit. I asked to see the store manager and he allowed me to exchange it for a new one. So this was in good faith on their part, though I gave them new money for what I thought was a new lens, which someone obviously used for a week or so and took back during the busy Christmas rush, and was put back on the shelf as "new". The experience wasn't that great, do to the attitude of the customer service guy, who still was treating me like I was BSing them. But they did give me a complete exchange, so I am satisfied. It pays to have them open up any purchase, and check it for use or damage. I notice they routinely do this for TVs for the last couple of years. Customer service really need to check returns as well for use.

Christina Sckopke

Great prices.

Iris Fader

Great place to shop! Perfect service!

Blair Bastien

Generally good customer service. Meets most basic household electronic and computer needs.

Nick Lefebvre

Very helpfull

Ilene Ranger

Not too impressive in terms of size but still solid

Paul Dumouchel

sales people not helpful

Keith Blackwood

A store that does not take phone calls is not worth my time to go to shop at. If it would be possible to give a -5 stars I definitely would.

Dan Dolbeck

Good place for electronics

Michael Turner

Always eager to talk tech. Knowledgeable.

Kayla V

Apsilotly amazing service, super helpful from big things to little things. I always enjoy shoping here

Christine Chartrand

Good service

Dylan Fletcher

Was looking at getting a 4k monitor and they didn't have any on display.

Tasha Simmons

Good place. Quite pricey

Dave Lott

This is a go to place for all of my electronic needs with friendly staff who are always willing to help

Derrick Hanson

It's the only place we have in North Bay, and like Every other Canadian retailer we get charged way too much by them. But beyond the "Country Pricing" we are forced to live with in CSS, this store is great. The staff go out of their way to be helpful & are very nice.

Andrea Pen

No bad, but needs improvment... Things mispriced and staff seem over eager to help but not well informed

Duster Moustachio

It's a good place to browse but I file Amazon usually beats their prices hands down

Tim Mitchell

Didnt have what I was looking for

Jenn Huntington

Best place to get your electronic gadgets and gear plus blurays and dvds !

Trevor Oliver

Great store.. lots of goodies

Andrew McKay

Handicap accessible, extremely helpful and knowledgable staff. Best deals around

Lana George

Great exp. Knowledgeable staff. Bought smart tv at a good price.

Erica Taylor

I made my last purchase at Future Shop forever...customer service is terrible, if you want to call it customer service. Purchased a laptop, but was out of stock on the home and office Microsoft pkg, but told me it would come in and honor the $99.99 sale price later on. Today they no longer will have the 2010 version but I can buy the 2013 version for $129.99. Since when do stores promise something they cannot no longer stock and their only solution is to sell you something else at a greater price. Future shop should at least provide me with the 2013 at $99.99 as it was promised 30 days ago.... NEVER GOING BACK!!!

star43able

Friendly staff

Robert Goulais

awsome store

Julie Hirvilammi

The website was written by a 4 year old so it's a good thing they have these stores.

John Butler

Expensive staff super helpful and friendly tho...