I had the worst experience here a few months back, it was my first time shopping for a wedding gown and I was SO excited. I met with Jennifer and ended up leaving 25 minutes into my 2 hour appointment because the experience was so unpleasant.
Initially, I thought I would like a lace wedding dress, so she brought about 6 lace dresses that looked almost identical for me to try on. I realized that the lace style was not for me after trying 3 of them, and described a more simple/classic style I wanted to try instead. She was visibly annoyed I didn't want to try on the other identical lace dresses she had brought and tried to pressure me "just to try" - she literally rolled her eyes when I told her I knew I wouldn't like the style and took them away.
While waiting, my mom and I heard her and another employee complaining about how they wanted to go home. I understand that we had an evening appointment and they must have been tired, but it totally ruined the mood for us. She finally brought me a more classic style that I loved, but we thought it was too low cut for my church ceremony. She told me that the style I liked wasn't popular or "in style" anymore (ironic, since that one dress I liked is the actual cover of their webpage now lol) and then showed me ONE other dress that was a completely different style. I didn't like it, and she said I "shouldn't be too picky" and that I needed to just pick one.
It was so uncomfortable after that, my mother thanked her and said we were going to go if there were no other dresses left for me to try and she tried to get us to stay to try on more lace styles (seriously?)
I felt honestly so sad and weirdly kept feeling like I was annoying her and had to apologize to her for being "picky" .. it was my first time in a bridal boutique and I hoped the experience would be more special. Somehow she thought it would be a good the idea to send me an email saying how great it was to meet me with a picture of my "fav dress," legit an hour after I left the store in tears ... Luckily, I ended up having incredible experiences at the next boutiques I went to and had no trouble finding dresses I loved.
I can't say how the other employees at this boutique are, hopefully they provide better service If you're looking for a warm and inviting atmosphere, I would recommend Freedom Bridal in Saint John or Primrose Lane in Dieppe.