Reviews of Open A Party (Event Planner)

D Lefebvre

Second time ordered from company online. Great products and unique&nice touch to be able to have certain ones personalized. Highly recommend company/services and I personally will continue ordering as needed in future. Such a large collection of any party supplies/decor for themes needed and delivery. Without hesitation my online store for party needs. Thanks for your service :)

Nique B

Thank you, Thank you, Thank you again for such great service. I was able to give details about my party date, which was great! I'm pleased with my supplies, everything looks wonderful. I especially love the Personalized Banner. Will be a returning Customer and recommend you to all my friends and family. :)

Shawna Nugent

I have ordered items for years from this company and am always thrilled with the products and prices. The selection is unrivaled anywhere in store or online.

Mimi Daze

Everything I ordered came as requested. Got a call to confirm the writting on the shirts and it was super appreciated. Kind people and great service Also came super fast Love Everything and will be ordering every party!

A ss

Horrible costumer service, place a order over $90 dollars need ask for replace a item they refuse saying it was already done, it was lie I call and email next day asking for change the item they don’t care to if you need or not.never will buy from this company again stay away from open a party!!

Andrea Gledhill

I am highly disappointed with the customer service. I emailed this company 3 times because my package did not arrive until the party was wrapping up. I had to go buy last minute dollarstore decorations after I had already spent so much on the ones that arrived late. They have not returned my emails for 3 weeks so far. Why have an email specifically for refunds if you do not even reply to the emails?

N. M.

I was very surprised at how quickly and high quality products we got... I was very worried, because there was a special order for my daughter's birthday. There was only one mistake on the poster with the date, maybe I missed it during the order .. great service, thank you, I will definitely use your service and recommend to all my friends.

Candice Rose

I placed an order online for my daughters Birthday Party. Service was really good, products were awesome and exactly as pictured online. Loved it!!! Thank you so much for the great service!! Highly recommended.

Eileen Driver

So happy! I ordered in a panic Sunday morning hoping things would arrive in time for my son's birthday Thursday. ( I put the "party date as Wednesday) I paid for rushed shipping just to be safe, even though everything I read said average was 1-2 days. They did NOT DISAPPOINT! EVERYTHING is here, and in time to make the best of another family only lockdown birthday. Thank you Open A Party!

Tania Portillo

I was hesitant to place an order because I needed the items within a week. I spoke to a representative on the phone and they reassured me that the items would arrive on time. I placed the order on a Friday afternoon and received the shipment the following Tuesday! It was so quick. This was the only site that I could find Fancy Nancy items at a reasonable price, everywhere else I looked was triple the price. I am very happy.

Matthew Payne

If I could give less stars I would! I was asked what the date the festivities were, then they shipped it out and it didn’t arrive on time. When I asked for a refund they denied me and hid behind a technicality of fine print. Once I confronted them about that fact. They stopped communication. Save yourself the hassle of ordering from them unless you want trash service and a late delivery. 0/10 Not satisfied!

Francine Charbonneau

This is the second year that I purchase decorations for my daughters birthday from Open A Party. The selection is amazing, the quality is great and the service is above grade! Every order is quality checked by someone, and the delivery is SO FAST even during COVID times! I encourage every Canadian to support local and use this awesome company for your party decor needs!

Dawn Hoffman

Quick shipping, amazing prices...highly recommend!!!

OrnamentsOfGrace 1611

I placed a large order, complete with personalized items this Sunday. I was worried I had waited too long as my sons party is in two weeks, but I was so wrong. I came home this afternoon, to a large box full of party supplies! I paid for the cheapest shipping, which of course is supposed to be the slowest option but it was here within 5 days. I was worried that maybe the quality wouldn’t be too great or the items wouldn’t be as shown- as prices were often as low as the dollar stores, if not lower. Wrong again. I would compare their product to that of party city’s much more pricey products, with confidence and they are exactly the product shown online! I am so excited to begin decorating for my sons 2nd, construction themed birthday party :). 10 out of 10 recommend this company- not only for their prices and huge selection of quality items but their promptness and order accuracy as well. No idea how I’ve never heard of them but will definitely be using them again and letting everyone I know about them too! If you’re on the fence about these guys, don’t be, I am super thrilled I chose them!

Gladys Reid

I’ve ordered from this place multiple times. Never disappointed!!! Hoping to visit in person real soon !!

Beena Patel

Great customer service! I put in an order and needed to add to it 2 days later but the new shipping date was after my party. I called and they pushed my new order through so it shipped with my original order and i received everything the next day!

Amaziah: WomenWordzWellness

Just celebrated my son's 3rd birthday, first weekend of November 2017...it was amazing! I ordered supplies from Open A Party almost two weeks or so before the party and everything came when it was supposed to, just in time. I was very impressed with the quality of the supplies, especially the banner. All our guests were impressed with the décor...it all added to an incredible ambiance our son LOVED :) I'll definitely be ordering again for any future events and recommending Open A Party too!

Rachel Ray

Third time ordering from Open a Party, and we couldn't be more pleased! Everything ordered was exactly as I thought it would be or better. Thank you for the great service, getting me my daughter's birthday supplies in under a week. Highly recommend this company for any party needs!

Barb Crosby

I am so happy I stumbled onto this site. I am now addicted. Sure you can get some similar items at your local dollar store but the quality is far less. I Love the variety the value for you $ and the prompt delivery. If you have any questions or concerns the staff are very quick to assist you. Got to go...time to place another order :)

Vakini Elango

Best place to get party supplies. Good customer service too. Personalized items are the best. Keep Growing ????????

Louise Burns

I would recommend this over any other party supply place. They ship very quickly, and the quality is excellent. I’ve ordered many personalized items (water bottle labels, banners, lawn signs, T-shirt, Santa letters, Christmas even box, etc.) and it’s always better than I hoped. I’ve never had an issue with customer service and will likely use them frequently in the future.

Marcia Lall

This is the best place to shop if your having any type of parties or events. I would definitely purchase again and tell a friend. The delivery comes fast, early and items are true to the description. Their packaging is great where things are not torn or broken in the box. I absolutely love the personalized items. 5 stars for sure!

Hollie Card

Ordered some JoJo decorations for my daughters May birthday. I ordered the personalized banner and other things. The Banner was AMAZING quality!! I was super impressed. The shipment came in 2 days. They had just what I needed so I didnt have to go out during the Isolation period. I'm very impressed I will order again! ????

Daniella Zach

I've used them 5 times know and I've always had a great shopping experience! Amazing customer service! Huge selection of stuff, great quality at great prices and shipping is fast!

Bev Bridger

First order ever....not only was fast and perfect when it arrived but...they also didnt do like every other online order company...they made sure of postal interruptions that they used a faster and guaranteed service than what I asked for...at no extra charge! Best online order company yet!! Not my last order!

Natalie Neville

This is the second year I've ordered from this company for birthday supplies. The first year, I ordered early and ordered a good-sized order of supplies for a Monster-themed birthday. I was really happy with the choices and items. They were just what I needed, and I was really surprised at shipping (it was much quicker than expected). Second year we procrastinated a bit and there was the odd dinosaur-themed thing we wanted that we could only get online, and again, Open A Party had them. I ordered Monday, a smaller order so if it made it hurrah, if it didn't oh well, but I did get it in time for the Saturday party. Both times I was VERY pleased at the quality of packing (nothing ridiculous sized for a box, everything packed neatly, itemized list was very clear), and both times very pleased at quality / look of items. Prices are good, and I will definitely order from in the future.

Samantha Beauparlant

I will never shop anywhere else again for party supplies! Currently planning my daughter's second birthday and had a really hard time finding monster theme party supplies. This place has so much variety, items are as described and arrives quickly. Best of all, they are located in Ontario Canada.

Genie G

I just got the order today and it was perfect! I will no longer shop anywhere else! Over and beyond my expectations! Thank you thank you for making this party perfect ????????

Amy N

First time ordering, I thought it was a sketchy site and was scared to order but my package got a tracking number and the products came in good quality, ordered a banner and a door sign and it’s GREAT!! I’m super excited and happy I found this !

Ivana Rakitic

I searched the entire web for a Canadian based company that had the police themed children's party decorations and could ship the product within a week. I had no luck and then I spoke to MONIQUE. She had my order prepared and shipped within the hour! I have already received my tracking number for an order that was placed online an hour ago. This is all thanks to MONIQUE! Thank you, Monique, for displaying true customer service. I recommend this company to anyone looking for quick and reliable service. Again, thank you! Monique, you have made my weekend!

s j

I am very happy with the products i received, the birthday banner just fantastic!, the service from the staff are beyond awesome, they answered all my questions patiently, they do care with their customer! the website has very clear with product descriptions, pricing, delivery service and much more. I would definately order from them again and I would recommend them to anyone else...

debbie collins

I have order 2 different times and each time have been very happy with all my things , and both have been big orders and love the personalized things I got this time. I called custmer service to see if it was shipped and she was very nice on the phone and it was only 3 days to get it. great place.

Ashley Gallop

Amazing! My order arrived in 3 business days. They carefully packaged anything that could break in bubble wrap. Everything is good quality and exactly what I ordered. I will definitely be ordering from here again!

Melissa Rodrigues

Ordered from them for the first time. They have a wide variety of items. It arrived in 3 business days. I ordered edible cake toppers and it was neatly packed. I also like the quality of the item. Will definitely use them again.

Suzan Scarlat

Made order 16 august, estimated delivery date august 24, on the 21st I got email saying that 4 items were discontinued. Only made order because website indicated full range was available in the quantity I needed but it looks like they don't keep stock levels updated correctly. Won't be ordering again as it's difficult to source missing items in short time frame.

D.

Really happy with Open A Party! The items I ordered were exactly as described, great quality, well packaged, quick shipping.

Matt

Amazing customer service, my wife thought she had ordered kids birthday gift bags for the birthday party this weekend. After realizing 2 days before the party she hadn’t ordered them online properly the employee we spoke with went right to the warehouse and confirmed they would put our stuff together and ship it immediately. We received the package the next day and in time for the party. Thanks very much!!

Jane Plant

I had $130 order, after my party I emailed the company to let them know that four of the balloons that I purchased were not functional, their cost totaled $10. They have the poorest customer service that I have ever encountered, I didn't expect the $10 back but a gracious reply would've been warranted, not blaming the customer for a defective product.

D Forbes

Open A Party made significant effort to get our package to us on time, including switching from Canada Post to UPS due to the Canada Post strike. It was easy to reach them by phone and the woman we spoke with was very nice. Everything arrived on time, and was as expected or better quality than expected. Thank you!!

M Morgan

Absolutely AMAZED with this place!! Was skeptical at first because of some of their reviews but believe me when I say the quality is AMAZING!! Only place apart amazon that I could find Raya themed decorations, and they had WAY more than amazon. Custom door sign and thank you notes were spot-on. Literally within a week of ordering I received my package! Honestly love this place and will order here from now on for all my parties. Thank you so much!!!

Julius Agad

I was not happy with the items in the loot bag when I saw it. There was no wallets and dog tags as what was showing in your website. I picked and purchased that kind of loot bags for the wallets and dog tags reason and I am so disappointed it did not come with it. I was very unhappy and you must enlist the correct items that was seen on the picture to avoid misconceptions for the customer. They didn't even gave me anything good to make me happy. Hey they say i can return it but with my own expenses to send it back. Seriously... they're not refunding my freight expenses. I DO NOT RECOMMEND THIS WEBSITE.

Reva Sulaka

I ordered my items for my daughter’s 3rd Birthday on September 18th and received my items September 21st... when I opened the box I was speechless at how beautiful all the items were and the most beautiful personalized items I had also ordered beyond my expectations... I can not wait to celebrate my daughter’s 3rd birthday in November :) I will definitely be sending you pictures of everything... thank you once again for such fast delivery and great customer service. I will definitely be returning back for more special occasions.

heda k

Amazing store, nice selection and wonderful customer service! Ordered first time in April for my daughters birthday but I was not sure that the order would come by time because of ordering too late, but staff was so helpful and we received everything within a couple of days! We were very happy with quality! I will be recommend this store to all my friends and family! Thank you!

Victoria Richardson

Absolutely AMAZING! We order from here any time we need party supplies and every time we are always super impressed. The items are great quality, shipping takes next to NO time and the customer service is the best! They go above and beyond to make sure your order is exactly how you need it to be. My most recent order I accidentally missed an item, I added 4 instead of 5 to my cart. When I received an email for my approval of the personalized items, I asked if it was possible to add one more but would understand if not. They had it added and sent me the invoice in no time! I'm looking forward to continuing to get our party supplies from you in the future! Thank you for everything!

A F

We were looking for Animal Crossing decorations for my daughters birthday (turning 7) and this place had a bunch of options. We decided to order and were shocked on how fast and the quality of the products we received (photo cake sheet), door sign, etc. The quality is amazing. We will 100% become returning customers and have referred them to all of our friends and family.

Helena Sukhdeo

Amazing company! I was in a bind and with all the delayed shipments or orders and processing times, I was nervous about even placing an order. I called and spoke to Jamie who was so kind, sweet and helpful. She even said she would connect with me the next day to update me on the status, if I would get my order on time. Fortunately, things worked in my favor. She shipped out and I got my order the next day!!!! I am beyond pleased with the entire process from start to finish. This is my second time placing an order with OpenAParty and couldn't be happier! Definitely my go to store for party supplies.

Shauna Ferguson

I usually just pick up decorations at the dollar store. However, I wanted to avoid going into stores these days, so decided to order my daughter’s birthday decorations online. Jamie was really helpful and responsive, and made sure we received everything within a couple of days. I was also very pleased with the variety of items and the custom banner we ordered. Thanks for helping to make our daughter’s Zoom birthday party a special one!

Brianne Rivers

I love this site! It's made quarantine a little brighter with having "themed weeks" for the kids. Their water bottle labels are my favourite! Great customer service and fun items. Recommend!

LAURA DUMA

Had a big order for my daughters birthday As I wasnt sure what would be open bc of covid. Most of the stuff was not great quality except for a narwhal table top decoration. The edible cupcake toppers were not usuable, other decorations were worse quality than the dollar store. Will not order again.

H Fleming

Amazing! Ordered 2 lawn signs last minute... They did it and they're awesome! Fast and friendly service!

Crystal X

I love their prices. Make sure you check the description and size of product. 3rd time ordering and I have mixed feelings. Wait time is long, and sometimes the quality is bad. When I order I definitely try make sure it will be of good quality. There are somethings I wouldn't buy because I'm worried that they would be horrible. It's a gamble...good luck

Carol Caissie

First time buying from this site. Fast shipping... great quality. Will definitely be ordering from this place again.

Shelley Shah

I placed my order at 9p on a Monday and I received my order by 1pm Wednesday. I ordered over 50 items and everything was correct. The prices are cheaper than my local party store. I was ordering for 4 different children parties each with a separate theme and I was able to get everything I needed and I didn't have to leave my house. I can't wait to place my next order.

Jasmine Wilcox

Absolutely love this! I've been looking online for months for somewhere to order stuff for my son's 2nd birthday party. But most of the common places have pretty bad reviews. When I found open a party the reviews were pretty good. And I'm so glad I bit the bullet and did it. I had a race car theme and everything was awesome. There were car treat boxes personalized banners balloons and more. Everything was packaged nicely. It came in less than a week. I will never look anywhere else anymore. Prices are pretty decent too.

Suruchi Uppal

Placed an order for my daughters birthday and had a horrible experience. The main theme balloons were out of stock but they never informed me and when the order came, they just put a note on the order: “refund issued for the balloons”. They should let the customer know an item is out of stock this way the customer can get it from somewhere else. To make matters worse, ordered two shirts they should read: “brother of the birthday girl” they both rather read: “Brother of the birthday boy”. Called and spoke to Winnie (manager) very unapologetic and says there is nothing we will do. Main picture on the link of the shirt says “Brother of the birthday girl” and it asks to “select the size and gender of the birthday child”. It’s a shirt for her brother why would I pick her size? Then she tells me the size should be of her brothers and the gender should be of hers. Then that part should be broken down into two so the consumer is not getting confused, the consumer doesn’t have magical powers to know how you, as the owner of the site think. Highly unprofessional, will not order again.

Charlene Clarke

I have been ordering from this site for almost 6 years not! Love the prices, the quality and the delivery is always on time(usually 2 weeks to Montreal) I have referred countless people to them. I continue to order. Actually just place an order????

Kyla Poffenroth

What an amazing place to shop online. I ordered here for our company Halloween party, I was more than impressed!!! I know where we are shopping for Christmas stuff. Thank you so much Open a Party, I am truly impressed and satisfied ????????????

Amanda R

The team is absolutely amazing! I was late in ordering and my shipment would of arrived a day late of my child's birthday. I asked if my order could be moved up the production so I can try to get my delivery a day sooner and they delivered!! I ordered on a Thursday, they worked on my order and shipped on Monday - I received it by 12 on Tuesday! THANK YOU SO MUCH!!! Also the t-shirts I ordered were great quality and fit well for all 4 of us! Thank you once again!

Zineb Idrissi

Excellent service. Shipped promptly. I called to add a couple items before it shipped and they obliged. Thanks for the speedy delivery.

Kellush A

A hidden gem of a party supply store I have been happy to shop here for many years they have great selection and cool customized products too.