Reviews of MacFarlands Events (Event Planner)

3607 Kempt Rd, Halifax, NS B3K 4X6, Canada

Average Rating:

DESCRIPTION

Here you will see all the reviews of real people who bought the services and products of MacFarlands Events (Event Planner) in the area of Halifax (Canada).

Nowadays the business has a rating of 4.4 stars over 5 and the rating has been calculated on 22 reviews.

You may have noticed that it reaches an reviews average is quite positive, and it's based on a very high number of opinions, so we can conclude that the score is quite faithful. If people have bothered to value when they are pleased with the service, is that it works.

You know that we don't usually bother to give scores when these are good and we usually do it only if we have had a problem or incidence...

This Event Planner is included in the category of Event management company.

Where is MacFarlands Events?

REVIEWS OF MacFarlands Events IN Halifax

Paul M

Great place for the entire family and affordable. Pick apples, wagon ride, petting zoo, etc.

Marguerite Holland

We used MacFarlands Events for our wedding rental needs and couldn't be happier with the helpful, responsive and wonderful service we received. Valerie answered all of our many questions and delivery /pickup went very smooth. Thank you!

Fiona Kerr

Halifax Pride has been working with MacFarlands for years, and we have always had a great experience. They are easy to communicate with and extremely accommodating whenever changes or issues come up, and their event set up team is wonderful to work with on-site. We can't wait to continue working with them on future festivals.

Iman Saidi

Greatest party and event rental store in the HRM! Very friendly and helpful staff! Prices are great and provides a good selection of items. Could definitely use of updates with the rest of the country on selection for backdrops, decor...etc such as a proper flower wall that seems to be a big hit every where else in the world and further west in Canada. Unable to get the “grand” feeling with stage setup! Otherwise the best in town with 5 star service!

Eva Moore

Excellent service!

Joseph Allen

Great organization. Provides services and rentals for all your event needs.

Four-Twenty Jes

Helped with my wedding and festivals

Coco Strowbridge

Warning and FYI Warning My son and daughter in-law got married August 18, 2018. They had an outdoor wedding for 220 people at a sleep away camp approximately one hour outside of Halifax. We contacted MacFarlands for all the rentals. This included tent, tables, chairs, linens, dishes, glasses, barbecue, and cutlery. The delivery time on my contract said 8am Friday and pickup was 5pm on Sunday. When I made my final payment a few days before the wedding I was told the rentals would be there by 10am. Friday morning I called to confirm and was told it would be closer to noon. The rentals finally arrived at 3:30pm with two delivery men to set up a 3200sq ft tent. The tent was finally finished and the rest of the truck unloaded at 6:30pm. We couldn’t have our rehearsal, the rehearsal dinner had to be moved to the dining hall, and no decorating could be done at all that night. Therefore at 8 am on the day of the wedding the entire bridal and groom parties as well as any friends and family available had to set up for the wedding, in the rain, after it was beautiful the day before. Then on Sunday they arrived at noon, five hours early and we had to wake people to dismantle the event. The delivery personnel were rude, drove a huge box truck onto the lawn causing damage, and carelessly smashed around the glass and dish ware, even leaving behind the linens. I returned the linens my self and explained the situation to one of the employees. I was told the manager would be in touch within 24 hours. After no response I called back 5 days later and was told to make an appointment via email. I went in and spoke to the manager, who seemed sympathetic and said he would contact me the next morning, as he wanted to give our situation it’s deserved thought and consideration. THIRTY minutes after I left his office he had someone else call and offer me 10% of the rental fee of the tent only. I said that was unacceptable and I would be in the next day. I assumed if I wanted the rentals for 3 days but only paid for 1.5 they wouldn’t have been delivered, so if I paid for 3 and got 1.5 they should reimburse a substantial percentage of the fee. The following morning they reimbursed my credit card without my permission and I was told it was fair and I should be happy to have that. Had it not been for many family and friends this entire event would have been compromised. As it was the bride and groom who had very carefully planned the entire day had to change much of the planning, including seeing each other the morning of the wedding. MacFarlands completely compromised the integrity of the event. Their response to my concerns and complaint was a very smug oh well, we know we screwed up but too bad and here’s a little something to make you go away. FYI- I was told only after the event, at no point was any of this told to me or does it appear in the contract. 1) delivery times on the contract are just the opening time for their business and could be anytime during the day 2) Pick up times are at their discretion 3) If we want a specific delivery time there would be an added fee 4) The 3 day rental was completed as far as they were concerned, even though we had no access to the rentals until after 6:30pm on Friday night.

Randy Ansems

Great company giving great service!

Sinead Dubeau

MacFarland's is truly the best - they have everything you could dream of for your event, and they are SO easy to work with! Their customer service is top knotch, and I love how they stay on-trend with their wedding inventory. Absolutely amazing spot!

Daniel Drzymalski

Valerie is the best. Go see her for all your event needs.

Andria Leblanc

The prices are way to high to rent for what the materials are worth. The staff very rude when i had brought back some table clothes and napkins the women that is in charge of the laundry room accused me of damaging the tables and napkins. I kindly explained that the table clothes and napkins already had the holes in the material when I had ordered them. She could have been a little more polite.

Emily Rodgers

We used MacFarlands Events for our wedding this past October and are so glad we did. We were able to rent everything from table cloths to our wedding arch to light-up birch trees. We also used their decorating service to help transform our space with lighting and white drapery. They were professional and attentive to any small changes we suggested. I'll include some photos below!

Jenn Stotland

I rented a jackhammer some years ago for a client who wanted to take up tarmac to put a garden. I'm 5'0, 115 pounds. "It's heavy" they said. I said "Yeah". They said "See you at 5:00". Here is a company that will not be patronizing, dismissive or inappropriate to female workers and will treat you with professionalism.

Jim Mosher

Took them almost a week to get back

Geoff Crowe

MacFarland’s provided the tent and equipment for our wedding. Robin was amazing to work with. She answered all of our questions promptly and provided us with suggestions on setup and decor. The setup crew was awesome, super friendly and hard-working. The only thing that caused a bit of stress was the setup of the dance floor on the grass. If we had known more about the setup before hand we would have built a solid platform for the dance floor ahead of time to make it a smoother process but we managed to get it perfect nonetheless. Thank you MacFarland’s for helping us to have the best day ever!! Candice & Geoff

Magen Powell

chad clarke

Jazmyn McIntyre

Terry Donovan

They rent stuff

Shaun Young

Not that help full

Andrew MacDonald

Great quality products for the price. They are open to price matching on common items. Customer service was excellent, even gave me a "Thank You Card" with my delivery.

Business Hours of MacFarlands Events in Halifax

SUNDAY
CLOSED
MONDAY
9AM TO 5PM
TUESDAY
9AM TO 5PM
WEDNESDAY
9AM TO 5PM
THURSDAY
9AM TO 5PM
FRIDAY
9AM TO 5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

MacFarlands Events en Halifax
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