Reviews of Game Asylum (Event Planner)

Taryn Wagner

For my sons Birthday we planned a undead party and didn't tell anyone Game Asylum was coming. I had all the boys in the back yard so they couldn't see the truck pull up. There were two staff, one came running around the house yelling for my son, torn clothes and make up so she looked dirty/bruised and very out of breath (like she had been chased) told them about a zombie attack. They were so into her they didn't see the 'zombie' coming up behind her until he was able to touch one of the boys shoulder. They all jumped and yelled it was amazing! The boys had a fantastic time, once they understood what was happening. Would highly recommend Game Asylum! They really went above and beyond with the thyme and the surprise.

Cdn Canna Queen

We had a fantastic experience with game Asylum! They arrived on time they helped the kids the entire time and catered to their every need and want. The kids had an absolute blast we kept it a secret so none of the kids knew about it when they showed up! It was a great time! Thank you so much for making our sons 9th birthday party so memorable!

Jennifer O'Carroll

Second time using Game Asylum and they were great. Showed up on time prepared to entertain the kids. My 10 year old said it was his best birthday ever. Would recommend to parents as it is fuss free entertainment for the kids .

Monique Hall

EDIT - SEPT. 29, 2019. I gave them a SECOND TRY, one year later. They showed up on-time and were very attentive to the kids. I'm giving them 5-stars as my old review would have been ZERO stars. The children had a wonderful experience. I really wanted to give them a second chance, because the idea is really awesome, plus my son was still asking about it a year later. I believe in second chances, and they really made it right this time for me. Thank you! Sept. 29, 2018. (party date) I am sharing my experience with regret as I am not one to write negative reviews. But, because this was in regards to my sons 7th birthday, I HAVE to. As we all know, kids look forward to THEIR birthday, ALL YEAR LONG. I booked Game Asylum many months in advance (and multiple calls of re-verification of the date booked) to come to our home for my sons birthday party, we had 15 - 7 yr old boys at our home for the afternoon. Unfortunately the truck/trailer broke down as was explained to me, there was a malfunction. I was absolutely SICK to my stomach to hear this, not to mention having to break the news to my son and all his friends who were super pumped up for the main attraction to arrive. But, now what was I going to do with 15, 7 year old boys?!! Having the gaming trailer arrive was the main focus of the party. The look of sheer disappointment on my sons face was by FAR the worst part. I did ask Game Asylum to try to do ANYTHING to find ANY other sort of entertainment to show up at my house in short order, (Again, 15 boys, remember) the NEW OWNER happens to also own Grand River Inflatables (among many other 'entertainment' type businesses in the region, so an inflatable was brought over for the last hour of the party. Better then nothing, I suppose, but the damage was done and it wasn't the gaming trailer. When they first called me 30 min before the party was to start, it was an honest and sincere apology that I got from the manager, and I respect that as she was kind and understanding. I was very surprised that they DID NOT have a back up plan to accommodate the unfortunate situation. I recommended that they hire a tow truck to bring the trailer over and take the pick up truck separately (as it houses the generator) But, from what I understood, they needed a mechanic to fix whatever the towing issue was with the trailer. I am only here posting to share my experience, I'd like to hope this is a learned lesson for the new owner for future parties. For anyone booking a party with them, I know it was a rare occurrence, and obviously not intentional, keep in mind that anything can happen. Just make SURE you have a back up plan, discuss it with them in advance and find out if they have some other plan in place. Words cannot explain how disappointed I am. Nothing can make this right for our son now to be honest, the day of the event has come and gone now. It's not about the money, that's been dealt with (privately), but the whole birthday experience has been tarnished. Good Luck everyone!

Dublincole Gaming

Game asylum was great they were the hit of the party at both my boys birthday party. This is the second year we have used them and very happy with their service, highly recommend them

Ethel Espinoza

Best birthday ever for my little son!, Kids enjoy very much, very good and professional service. Very happy.

Uzma Rahman

First time used game asylum on Sunday Nov 14th for my son's birthday party. They arrived ahead of time, kept the participants excited and entertained My son and his friends had a great time, this experience will definitely will add to their happy memories.

Lourdes Renderos

First of all, they have seen every kind of street to park on so why on earth didnt they know how to park on mine. They wasted time trying to park. About 10 mins. Also know that the party is roughly 1 hour and 10 mins spent with the host talking, giving out awards and taking pictures. This comes out of your time. At $75 every 15 mins.... that's insane. Also the game that the kids were looking forward to couldn't get set up so their excuse was "it's not working, let's try in a bit". Excuse me?! I was hoping to get $150 back because I'm sure Dave the manager would understand my situation. He was rude and unapologetic. He wanted to give me $25!!!! $25 can't even take my kids out to lunch. He said that was his final offer and he wasn't changing his mind. Believe me people... this guy is a jerk and the only reason he has a business is because of his employees. Save your $450 and do something else. He will not be hearing from me or the people who asked about the truck at my sons party. I personally called them and told them everything. If I can save one person from making the same mistake as me.... I did my job.

Nicole Clark

Game Asylum was great, they showed up in good time to set up and be ready to go for for the start time. The kids were really excited and had a blast!!

Isla McPherson

We used Game Asylum for my 8 year old son's party. The kids had a blast! Other parents told me that their kids were talking about the party for weeks! We will be using them again next year.

Gabe Dutto

Awesome experiences with Game Asylum - great staff !!

Jason Malthaner

They just didn't show up, had multiple children crying. They showed up 3 hours late, but everyone had left. Refused to issue any sort of refund or apology. EDIT: they've asked me to remove this review down in exchange for coupons, I WONT