Here we offer you all the information of real people like you who purchase the services of La Gatineauthèque (Event Planner) in Gatineau territory (Canada).
As of day the firm receives a rating of 3.9 stars out of 5 and the rating has been calculated on 120 reviews.
As you can read, it has an average rating is really good, and it is founded on a high number of reviews, so we can be pretty sure that the assessment is very faithful. If people have bothered to leave their feddback when they've done well, is that it works.
You know that we do not usually stop to put opinions when these are good and we usually do it only if we've had a problem or incidence...
This Event Planner belongs to the category of Banquet hall.
(Translated) M.CLAP ???? Very beautiful reception room ???? (Original) M.CLAP ???? Très belle salle de réception ????
Spacious and clean. Easy of access for handicaps. And lots of free parking(street parking)
(Translated) Nice evening room good places to celebrate (Original) Belle salle de soirées bon endroits pour fêter
(Translated) Beautiful reception room, clean and excellent service (Original) Belle salle de réception, propre et et excellent service
(Translated) Super room (Original) Super salle
(Translated) Excellent service for parties (Original) Excellent service pour des fêtes
Great service, great prices, will take care of most wedding planning!
Wonderful venue, decorated exactly as requested! Food was good, service was excellent and music was on point. Truly satisfied. Thanks!
(Translated) I got married last saturday and everything was perfect :) (Original) Je me suis marié samedi dernier et tout était parfait :)
(Translated) very nice reception room with courteous employees (Original) très belle salle de réception avec des employés courtois
Bad experience for my bride's wedding. From the beginning things were not organized. We arrived for our initial meeting with the coordinator, which was switched to another person without us being asked to. The coordinator made us wait 30 minutes as she was dealing with another guests without excusing herself, and rushed us into making our decisions when we were with her. We were told the DJ was to contact us and this never occurred, hence leading to a night where we were asked by the DJ to download all our cultural songs the night before my friend's wedding. DJ was rude when he was asked to play the proper music as requested. Clearly there was a communication problem between the event coordinator and her vendors. Food was removed at 9:30 when normally it should be available for anyone who wanted seconds. Although decorations was nice, you have just lost a potential customer due to helping my friend for her wedding and not being impressed by the numerous amount of complications and the continuos changes being made. Geoffrey was great, at making sure everything was made to be but his coworker who ended up being our event coordinator was not. For an all inclusive event space, we would of appreciated more flexibility and not forceable times for an event.
It was very beautiful and spacious. Servers were kind and respectful!
(Translated) I'm working on it.. (Original) J'y travaille..
(Translated) Room rental very festive and romantic. For all tastes. (Original) Location de salles très festif et romantique. Pour tout les goûts.
I have been to your place many times in the past for several events and a friend recommended your place to me. A week ago I contacted you, for a simple information to use your services. I will never forget the audacity and rudeness with which you spoke to me and all that from my first sentence saying "Hello, I would like some information". Moreover, seeing how you answered these two people only confirms the impression I had of you (lack of professionalism and that you only think about profit and not about good customer service). Know that the reviews that are written are effective. I wish you to change your character and tone when you talk to your customers.
(Translated) Ideal for receptions and any form of party in general ???? (Original) Idéal pour des réceptions et toute forme de fête en général ????
(Translated) Excellent beautiful party with CALO. (Original) Excellent beau party avec le CALO.
(Translated) Marriage on September 21, 2019 Amazing service, can not say enough positive things. We've got a million things to go wrong they made sure everything was perfect! Tina was incredible and such a help. The food was incredible, decorations were beautiful the cake was amazing! We had 80 people at the venue and it was absolutely perfect! Thank you so much !! Relentless service, I have nothing but positive to say. On a day that a million things can go wrong they have made sure that all these go well! Tina was wonderful and helped us immensely. The food was WOW, the deco was great and the Gatineau was to shake too! We had 80 people in the room and everything was perfect! Thank you so much!! (Original) Marriage le 21 septembre 2019 Amazing service, I can’t say enough positive things. On a day where a million things could go wrong they made sure everything was perfect! Tina was incredible and such a help. The food was incredible, decorations were beautiful the cake was amazing! We had 80 people at the venue and it was absolutely perfect! Thank you so much!! Service implacable, j’ai rien que du positif à dire. Sur une journée que un million de choses peut aller wrong ils ont fait sure que tout ces bien passer! Tina étais merveilleuse et nous a aider immensément. Le manger étais WOW, le deco étais super et le Gatineau étais à capoter aussi! On a eu 80 personne dans la salle et toute étais parfait! Merci beaucoup!!
The decoration and food was great, but the customer service was absolutely attrocious. For a venue that tells you they will take care of everything, we found ourselves running around after them and their schedule a lot. The wedding coordinator worked on her own time and was not acommodating to our schedules at all. Cake is cut on their time. You also have to pick up after yourself after an exhausting night instead of coming back the day after. The DJ was not organized and rude the whole time. Even though we made him a spreadsheet and provided him with a USB key with all the songs. Apparently, he “doesn’t really do this.” A little dissapointed to say the least.
Highly recommend this place. From the design to the food and the organisation they were top 1 with us. My wife and i got married there last week . We loved it. All we have to say is THANK YOU for making these moments so special.
I had my wedding reception here June 15th, 2019 and I realized I never wrote a review on Google. :) It has almost been a year now and people still talk about the food, drinks, and dancing/music! We had a closed bar and the prices were very good. I remember changing my mind last minute and asking for head table dinner service, and they did it no questions asked! I wanted to mention that we also had a positive experience with our DJ! He contacted us about 2 weeks prior asking what music we liked, and he even downloaded oddball songs for us! He incorporated music for a game (on the spot!), and played the music for my sister in law's rap. :) Here is what I posted on their Facebook last year: "We just had our wedding reception here an absolutely loved it! Not only did they do a beautiful job setting up the venue decor, but they went above and beyond to make us happy. Our colour scheme was a bit out of the ordinary (orange + mint) but they really pulled it together. The servers were very polite, and everyone raved about the food. The DJ service that is also included is phenomenal. The cake that is included, A.M.A.Z.I.N.G. I couldn't have asked for a better place to have my wedding reception! 10/10" Overall, very friendly staff and very well organized!!! Thank you so much a year later!
(Translated) A beautiful room with good service 100% respect (Original) Une belle salle avec un bon service 100%respect
A small place to dance but an amazing place
(Translated) I was invited to a wedding in the basement. Upon arrival, there is no indication to tell the guests where the wedding is (there was another wedding upstairs). This creates confusion for most of the guests. This wedding was in July, unfortunately, there was no air conditioning! They explained that it was broken. I find it unacceptable for a reception hall. (Original) J'étais invitée à un mariage au sous-sol. En arrivant, il y a aucune indication pour dire aux invités où est le mariage (il y avait un autre mariage en haut). Ceci crée de la confusion pour la plupart des invités. Ce mariage était en juillet, malheureusement, il n'y avait pas d'air climatisé! Ils ont expliqué qu'elle était brisé. Je trouve que c'est inacceptable pour une salle de réception.
(Translated) wonderful (Original) merveilleux
Friendly staff and nice venue. A little warm with the weather but overall a very enjoyable experience
(Translated) The rooms and the decor are very good, but the food is not famous at the $ spent by the customers (Original) Les salles et le décors sont très bien, mais la bouffe n'est pas fameuse au $ déboursé par la clientèle
(Translated) Very nice room. For all kinds of receptions. (Original) Très belles salle. Pour toute sortes de réceptions.
We always reserve parties here the bar service and catering here is very good!
(Translated) Everything was just perfect !!! Never waited a long time for answers to my questions, the evening, the dinner, the DJ, the service at the tables everything was great !!! Nothing negative to say and they are totally listening to our concerns! Despite a mistake in the deco, they changed everything the day before the wedding and were at the height of everything! Thank you gatineautheque having made my wedding a day without any hassle! (Original) Tout était simplement parfait !!! Jamais attendu longtemps pour des réponses à mes questions, la soirée, le souper, le DJ, le service aux tables tout était génial !!! Rien de négatif a dire et ils sont totalement à l'écoute de nos soucis !!! Malgré une erreur de coukeur dans la deco, ils ont tout changé la veille du mariage et ont été a la hauteur de tout ! Merci la gatineautheque davoir fait de mon mariage une journée sans aucun tracas !!!
(Translated) We celebrated the wedding at the park next to Gatineautheque! What a great experience to do !!!! Roll out the red carpet in the open air .... Véronique was always listening and decorated the room for the reception with her professional touch: beautiful! The dinner was excellent as well as the cake offered. We have prepared a wedding in a month !! and it was possible thanks to turnkey packages !!!. They have everything on site! Thank you to the whole team for this pleasant memory. (Original) Nous avons célébré le mariage au parc à côté de Gatineautheque ! Quelle belle expérience à faire!!!! Se faire dérouler le tapis rouge en plein air ....Véronique était toujours à l'écoute et nous a décoré la salle pour la réception en y apportant sa touche professionnelle: de toute beauté! Le souper était excellent ainsi que le gateau offert . Nous avons préparé un mariage dans un mois!! et c'était possible grace aux forfaits clé en main !!!. Ils ont de tout sur place! Merci à toute l'équipe pour cet agréable souvenir.
(Translated) The room was very good and the atmosphere too, but the service of the waiters left something to be desired. I asked four times for tea and the young man condescendingly asked me if I was angry. In addition, the DJ kept talking to us in English while we all spoke in French. It was poorly organized and repeatedly broke the speakers due to poor handling of its equipment. (Original) La salle était très bien et l'ambiance aussi mais le service des serveurs laissait à désirer. J'ai demandé à quatre reprise pour du thé et le jeune homme ma demandé de façon condescendant si j'étais fâché. De plus le DJ ne cessait de s'adresser à nous en anglais tandis que nous parlions tous en français. Il était mal organisé et a plusieurs reprises à fait défoncés les speakers du à de la mauvaise manipulation de son matériel.
(Translated) Congratulations to La Gatineauthèque !!!! I celebrated my wedding there and it was perfect The room with the decorations was magical, the food delicious and served hot and the catchy disco. Thank you to the whole team a place to advise (Original) Félicitations à La Gatineauthèque!!!! J ai célébré mon mariage a cet endroit et le tout étais parfait La salle avec les décors étais féérique, la nourriture succulente et servis chaud et la disco entrainante. Merci a toute l équipe un endroit a conseiller
(Translated) Clean nice room courteous service (Original) Propre belle salle service courtois
(Translated) Old. Small (Original) Vieux. Petit
(Translated) Good place! (Original) Bonne place!
The bar was more expensive than the owner told us and closed earlier than he said. Also the ac was not working in the middle of july. At 19h30 the bartender ran out of a certain brand of alcohol that we requested to the owner. Overall the employees present were doing a great job but seamed to be understaffed for the night.
Bathroom very dirty. ????????
(Translated) Supwe beautiful place. Received any explanation in Clair. I recommend it 100% (Original) Supwe belle place. Reçu toute explication au Clair. Je la recommende a 100%
(Translated) They sold me a dream (Original) Ils m ont vendu un reve
(Translated) Dance floor too small. We're hot! (Original) Plancher de danse trop petit. On a chaud!
Very disappointed of what they did on my sister's wedding. The venue we had talked about wasn't completely respected (not what we agreed about). The costumer service was great at first, but they didn't respect our demands on the day of the wedding. They promised us a room in the basement to change, because of the numerous bridesmaids, and when we arrived they said they couldn't open the room. The manager was not there, as he promised he would. Lastly, the food was a DISASTER. Did not serve what we paid for (we paid for lamb shank and we've received a disgusting beef stew). We also asked for a hot couscous and received a miserable salad of couscous. Dry and unseasoned potatoes. Just a disaster. They didn't even warned us that they wouldn't serve our menu and the manager demanded an UPFRONT payment and was not responding to our calls days after the wedding so we can get part of our money back.
(Translated) Josee the barmaide ... wow ???????????? (Original) Josee la barmaide...wow ????????????
(Translated) Nice room for a wedding. Good prices and good food. Unfortunately, the bar closes too early! (Original) Belle petite salle pour faire un mariage. Bon prix et bonne nourriture. Malheureusement, le bar ferme trop tôt!
Was very wonderful, good service, good food and very nice place
A FANTASTIC place for a Christmas party !!!
(Translated) Very nice room, but very hot. The ventilation is not very good. (Original) Très belle salle , mais très chaud. La ventilation n'est pas très bonne.
(Translated) Regular service. Even the party ended even though they had already dismounted the table even though people were still sitting (Original) Service normal .le party même paa terminée qu ils avais deja demonter les table meme si des gens étaient encor assises
Cheep place
(Translated) Very good service from the owner and the organizer before the wedding! Food = good. Dj engaged = really not good. Employees at the event = Average. Lack of experience may be! (Original) Service du proprio très bon et de l’organisatrice avant le mariage ! Nourriture = bonne. Dj engagé = vraiment pas bon. Employés lors de l’événement = Moyen. Manque d’expérience peu être !
(Translated) Great experience, very satisfied. Sevice at Bar Josee L was superb (Original) Super expérience, tres satisfaite. Sevice au Bar Josee L etait superbe
Attended wedding reception here. Staff were friendly, food in buffet was great!
Overall it is between 5 star and 4.5. first understand that 5 star is referred to the context and the clientele. There is enough spaces foe parking. There is no rush you can have your meal, enjoy your time. for an average party of a 100 people the space is enough. The service is quite well as you can expect.I think for the party I attended sometgung more would have been added for the food (either the quantity or the variety)
Please stay away from this place. The owner will at first be very agreeable/helpful but once you have paid, the insults (screaming on the phone) will start. The customer service is horrible!
(Translated) We had a beautiful wedding ... good service. Super good supper .... good music (Original) On a u un beau mariage...bon servise .souper super bon....bonne musique
(Translated) Great organization. We were pampered. And the food simply wow. Thanks to Tina Baron T the best. ???????????? (Original) Super organisation. Nous avons été choyé. Et la nourriture tout simplement wow. Merci a Tina Baron T la meilleur. ????????????
Nice place
(Translated) It is a very beautiful place. I went there to attend a meeting. (Original) C'est un très bel endroitĺ. J'y suis allée pour assister à une réunion.
(Translated) We have received excellent service, people are listening and have a solution to everything. The decor, the lights and the food was excellent! Our guests loved the reception of our wedding! (Original) Nous avons reçu un excellent service, les gens sont à l'écoute et ont une solution à tout. La décoration, les lumières et le manger était excellent! Nos invités on adorés la réception de notre mariage!
(Translated) Probably the worst food I have ever eaten. The waiters forgot to serve the salad at our table. The beef was dry and tasteless, the canned potatoes were not cooked. A mediocre evening without a positive side. (Original) Probablement la pire nourriture que je n'aie jamais mangé. Les serveurs ont oublié de servir la salade à notre table. Le boeuf était sec et sans goût, les patates en conserve n'étaient pas cuites. Une soirée médiocre sans côté positif.