Reviews of Fairway Honda (Event Planner)

catherine martina

Had my first appointment on my 2021 CRV today. Needless to say I'm debating on going back for the next oil change . The appointment was 10:30 . She was sitting there til 12:45 . I bought the tire n oil change package. Wouldn't recommend it to anyone as to me your vehicle will be on the back burner. First one i talked to at the service desk said they don't book the appointments and they were double booked. The other person at the service desk said they were short on techicans today. Well someone is lieing on why my car was sitting there for 2 and half hours after my appointment time not being worked on. I can see of I had to have other things done to it but it was only an oil change .

Karen&Eric's Farm

Just So sad a Dealer ship lost so many good employees ,is it Steeles groups way or is it management.We go there and every one is gone,in just a few yrs its wiped out.(I we loved the old Fairway Honda)People are talking about it,Corner brook is small. I here Sales is down(No wonder)They have a descent product but they are not a loyal dealer ship anymore.I just even heard they laid off one of there techs that has almost 20 yrs experience and kept the apprentice on .Whats up with that,its roughly 90.00 to 100.00 labour to have your car fixed by Certified Honda Technicians .I went in there the other day with my parents and looked around for at least 20 minutes at a civic,one person noded and said hello but no one offered assistance .Their last Honda product Our opinion they are gone that big and cant get the sales and squeeze out the long term employes's to save money on new staff.Sorry guys we bought else where.

Lee Merchant

If your not rich, your not important. Always loved honda, but after this customer service I would rather go with a different company.

Mike Goulding

Terrible communication and questionable knowledge.

Ashley Young

Great service highly recommend

Harris O'Scumwater

Excellent sales and service people here

Jill

Good service

Walter Fleming

I have purchased a Honda Civic and now I have a Honda CRV. I love Honda vehicles

Gerard Manning

Awesome experience! Thanks Rob and Chris????

Grant Noble

Had to bring my car for service because of a recall. I had no interaction with the sales staff, but the service staff was very snobby and actually ignored me. I stood around while they dealt with other customers and when they were finished with them, they literally all walked off while I stood there, ignored. Very happy for the other people that got such good service from these people in the other reviews here, I still can’t get over how they all just walked off and ignored me. Will be avoiding bringing my car here at all costs. And definitely won’t be purchasing one to only have to come back to this lousy service.

Rob Taylor

Amazing service and staff!

R D Taylor

Excellent service. While visiting from Ontario, my wiper motor broke just as I was getting on the boat from Sydney to Port aux Basques. I called the service department from the ship and they help me to troubleshoot the problem and they preemptively ordered a new wiper motor from Montreal. The part arrived the next day and the service team were able to install it during my 1 day visit to Steady Brook. The customer service was friendly and professional. Of note, while awaiting my vehicle, the service department was on the phone constantly working and providing exceptional service to another customer who had a vehicle broken down in Labrador. Thanks!

Lorne Upward

Great service from everyone that works there.

Amy Baker

Traded my vehicle, got a great deal and any issues were handled fairly immediately, I was treated with the upmost respect by all involved in the deal, thnx

Stephen Boutcher

Great service

Ian Brenton

Good customer service makes a customer feel like they are getting great service and not being ripped off.

Archie Harvey

I've heard good things about the service here.

Leeann Nugent

Really want to thank the Honda dealership at the cornerbrook location .Excellent service department to able to squeeze me in at a time of need. Awesome friendly service highly recommended.

Gerard Benoit

They have great service so far,I need to make another appointment, because my cruise control not working

Faye Guinchard

The service is always great just bought my second crv sale person heather is great

Ashley Simon

Great Dealership with caring staff!

Kriston Bennett

The absolute best place in town to find a quality vehicle that's built to last. From the sales consultants to the service department, Fairway Honda are a fantastic group of people!

Nancy Sutton

I started calling this morning looking to book an appointment. I left my info but no one returned my call. Called again and the receptionist took my info, but still nothing. Finally someone was able to forward me to the service department to book an appointment but they were booked up for nearly the next two weeks. I bought my CRV at a location that had an amazing service department and then I moved to the Corner Brook area. If I had known, I wouldn't have bought a Honda. It's no good if the service is terrible. Update: 2 Years later and still no better. The people in the service department are very nice, but they are so backed up I can't get sensible service. It's always weeks wait for an appointment. I just had my car in for a rattle, waited a long time to get the appointment, they didn't have the part to fix it, after waiting for the part the appointment is nearly 3 weeks away to fix it. It shouldn't take over a month to fix a car still in warranty.