All communication with Rain Bartending was great up until the day of our wedding. I really thought I'd be able to give this company 5 stars when I hired them, but after much contemplation over the last week after our wedding, I just can't. We hired 2 bartenders that were paid in full prior to our wedding and they showed up to our event 3.5 hours late. I initially realized that the bartenders didn't show up about 30 minutes before our ceremony when guests were looking for beverages on the 90 degree afternoon. At this point they were already an hour late so something told me right then and there that they skipped out on our wedding and most likely weren't coming. Unfortunately that assumption was correct. The lack of bartenders obviously made me panic as the bride, but the fact that they had excuse after excuse as to why they weren't there made it so much worse. After numerous attempts to contact them by my bridal party, my guests, my officiant and even the venue owners, we were constantly being told the bartenders would arrive in a few minutes and then we were told that they weren't coming at all. This went on for hours. It was pathetic, embarrassing and an all around poor business practice. Rain Bartending eventually decided to show up after cocktail hour during dinner where they were immediately fired on the spot. If they couldn't fulfill their contract of bartending my wedding and showing up on time, I certainly didn't want them sticking around to serve our guests. The only positive characteristics of this company are that I was promptly given a refund and the owner is polite and apologetic, but that does not make up for the fact that this company ruined our wedding. Our guests serving themselves is not at all what we had in mind for our big day and unfortunately it's a day that we are unable to relive.