We've got the reviews of real people like you who purchase the products and services of Bureau en Gros (Event Planner) in the territory close to Châteauguay (Canada).
Currently the firm has a score of 3.9 over 5 and that rating was based on 127 reviews.
You may have noticed that it reaches an reviews average is really good, and it's founded on a very large number of scores, so we can think that the rating is very credible. If people have bothered to evaluate when they are happy, is that it works.
You know that we do not usually bother to set scores when they are positive and we usually do it only if we have had a problem or issue...
This Event Planner corresponds to the category of Office supply store.
(Translated) Competent, dynamic and professional staff! Excellent customer service! (Original) Personnel compétent, dynamique et professionnel ! Excellent service à la clientèle!
(Translated) It's back to school (Original) C'est la rentrée
All office supplies you need ????
They don't always have what you want but the staff is friendly and very professional. Very well managed store.
(Translated) They never have what I'm looking for. !! (Original) Ils ont jamais ce que je cherche.!!
(Translated) Few or no clerks on the floor to help find the different items. (Original) Peu ou pas de commis sur le plancher pour aider à trouver les différents articles.
(Translated) Super good price (Original) Super bon prix
(Translated) Good competent seller service. (Original) Bon service vendeur compétent.
(Translated) We ordered fish which were delivered to them. I did not receive any call from them to warn me and in addition, the girl who served us said to us "oops, I did not pay attention to put the box in my basket, I thought it was from the food ... it was written all around the box that it was alive. Water was flowing from the box when she handed it to us. No need to add that I'm not happy at all . The package has a value of approximately $ 600 (Original) Nous avons commandé des poissons qui ont été livré chez eux. Je n'ai reçu aucun appel de leur part pour me prévenir et en plus, la fille qui nous as servit nous as dit "oups, j'ai pas faite attention en mettent la boite dans mon panier, Je pensais que c'était de la nourriture... c'était écrit tout le tour de la boite que c'était du vivant. De l'eau coullait de la boite quand elle nous l'as remis. Pas besoin de préciser que je ne suis pas contente du tout. Le colis as une valeur denviron 600$
(Translated) Service leaves desired! (Original) Le service laisse a désiré!
(Translated) Number 1, super professional owner and employees, I bought an iMac, the only place in Magog where you can buy Apple! (Original) Numéro 1, propriétaire et employés super professionnel, j'ai acheté un iMac, seul place à Magog où on peut acheter du Apple!
Always good customer service
One stop shop.
(Translated) Good (Original) Bon
(Translated) Competent employees, very knowledgeable and able to listen well to customer needs and suggest good solutions (Original) Employés compétents, très bien renseignés et capable de bien écouter les besoins des clients et de suggérer de bonnes solutions
(Translated) no draws it's been two weeks since i tried it it works not too bad nuĺllllllll (Original) nul nul nul ça fait deux semaines que je l'ai essayer ça marche pas trop nul nuĺllllllll
(Translated) Always so allergic to this place ... that I must prevent myself from returning so as not to buy everything in the store hahaha. Now they have a nice row for coloring fanatics like me .. with a huge choice of sketchbook pencils as well as DIY stuff .... wonderful !!! (Original) Toujours autant allergique à ce lieux... quil faut je mempêche de rentrer pour ne pas tout acheter dans le magasin hahaha. Maintenant ils ont une belle rangée pohr les fanatiques de coloriage comme moi.. avec un immences choix de crayons de cahier a dessin ainsi que des trucs de bricolages.... magnigique !!!
(Translated) Super low prices on several items and very qualified and smiling staff to help us with our research. Well done. (Original) Super bas prix sur plusieurs articles et personnel très qualifiés et souriant afin de nous aider à nos recherches. Bravo.
(Translated) Well-appointed store (Original) Magasin bien agencé
(Translated) Good for electronics ... (Original) Bon pour électronique...
(Translated) Its a little pricey but there is really everything from laptops, school and office supplies, (Original) Ses un peu cher mais il y a vraiment de tout des ordinateurs portables, des fournitures scolaires et de bureau,
They have the worst service at the print section. Actually the guy who work there full time Alexandre is impatient you always have the impression of disturbing him and he does not want to do his job
(Translated) The place to find everything to help you out even gasoline .... (Original) La place pour trouver de tout pour vous dépanner même de l'essence....
Knowledgeable friendly staff
(Translated) Very bad service of the manager. Do not pretend on the floor and no one lorque you seek a comis. (Original) Très mauvais service du gérant. Pas présonne sur le plancher et personne lorque tu cherche un comis.
(Translated) Worst of all services only a girl who did the job in the printing section. The machines did not work we could not log on to google drive and if we ask them for help after waiting 15 mins no one answers and we are asked to wait for the partner !!!!! We finished going to the printing house than printing at home !!!! (Original) Le plus pire des services une fille seulement qui faisait le job a la section des imprimeries. Les machines ne marchaient pas on pouvait pas se logger sur google drive et si on leur demande l aide apres avoir attendu 15 mins personne ne repond et on nous demande d attendre l'associé!!!!! On a fini d aller à l'imprimerie que d'imprimer chez eux!!!!
(Translated) Excellent service and very satisfied (Original) Excellent service et courtoit très satisfait
(Translated) Very good service (Original) Très bon service
(Translated) In one word: Terrible! An uninitiated manager who complicates everything and offers no customer service, and this twice instead of one. Drab. Finished for me, there is another 15 minutes later! (Original) En un mot: Terrible ! Un directeur sans initiative qui complique tout et qui n'offre aucun service à la clientèle, et ce deux fois plutôt qu'une. Désolant. Fini pour moi, il y en a un autre 15 minutes plus loin!
(Translated) Great (Original) Super
(Translated) Good service (Original) Bon service
Service is ok at most
They were missing some pencils and some pretty important stuff for my kids back to school tuels
Always find deals au Staples!
(Translated) The availability of products is adequate. However, sometimes you have to wait a long time in a department before being answered or helped by a clerk. Courteous service. (Original) La disponibilité des produits est adéquate. Toutefois il faut parfois attendre longtemps dans un département avant de se faire répondre ou aider par un commis. Service courtois.
(Translated) Hire someone to answer the phone! (Original) Engagez quelqu'un pour repondre au telephone !
(Translated) I do not hate is c m places it is very useful j there was a fax important letter for me (Original) Je ne déteste pas c est lieux il m est très utile j y été faxer une Lettre importante pour moi
excellent service. Thank you Gurinder ????
(Translated) They do not care about their service. Twice to sharpen that I go there and no care has been offered! First the clerk was laughing at the counter and we forget and second time a young boy who put our service aside to chat with his friends 5 minutes to finally serve us ..... I do not return! !!! (Original) Ils ne se soucient absolument pas de leur service. Deux fois d'affiler que j'y vais et aucun service de souciance nous à été offert !!! Première le commis riait au comptoir et nous à oublier et deuxième fois un petit jeune qui à mis notre service de côté pour jaser avec ses amis 5 minutes pour finalement finir de nous servir ..... Je n'y retourne plus !!!!!!
Well placed in a commercial area on Blvd d'Anjou. Staff is attentif and prompt. The stock is almost full, however they miss some items.
Such an excellent customer service these guys know what they're talking about great staff
(Translated) Have found what they need but customer service is a bit hard to get (Original) Ont trouve ce que l'ont a besoin mais le service au client est un peu dure à avoir
Bad service
(Translated) Sufficient inventory. Lack of staff mid-day during the week. Excellent service (Original) Inventaire suffisant. Manque de personnel en milieu de journée en semaine. Excellent service
its staples, some times they have a good deal on a printer, then the ink is worth more then the printer
(Translated) Good service! (Original) Bon service!
(Translated) Good product but the service was average. (Original) Bon produit mais le service étais moyen.
i like turtles
Good chairs
(Translated) Ordinary service this weekend (Original) Service ordinaire ce weekend
(Translated) Poor customer service, unavailable staff, no knowledge. (Original) Service à la clientèle médiocre, personnel indisponible, aucune connaissance.
(Translated) ⚜️????????????????????????☮️⛑️☮️ he serves you as a loyal customer ???????????????????????? and respectful courtesy and giving you more in technology, reassurance of the quality that you serve. ????????️????????????????????☀️???? (Original) ⚜️????????????????????????☮️⛑️☮️ il vous sert comme un fidèle client ???????????????????????? et de courtoisie respectueux et de vous donnez plus en technologie, rassurent de la qualité qui vous servent. ????????️????????????????????☀️????
(Translated) I went to this Wholesale Office to purchase specific equipment but they referred me to another office where I have it so I thank for the service there (Original) Je me suis rendue à ce Bureau en gros pour acheter un équipement particulier mais ils m'ont référer à un autre bureau où je l'ai alors je remercie pour le service à cet endroit
(Translated) Good service (Original) Bon service
(Translated) Good service (Original) Bon service
Great service
It's rare I post a bad review but I gotta say, the service was really not friendly here. I felt they were annoyed I was asking a question about printing. Eye rolls. Every woman at each caisse seemed miserable. So I hope you know what you want, get it and get out quick!
(Translated) Currently a lot of product is missing in store. Disappointed (Original) Manque actuellement beaucoup de produit en magasin. Decu
Horrible service. Went to print photos. They don't accept links to Google photos, so they made me pay to use the computer and download each individual photo, because their computer wouldn't allow me to download them all at once like every other. After they made me spend 20 mins downloading them, they tell me that's not how you order them from their printing service, and that their printing service (7 days to come in) is way cheaper than the way they were making me do it. So they basically made me do it the longest, most expensive way for nothing, all after I had even told them I can't stay long because I have toddlers waiting for me at home... Really inconsiderate and rude. I'll never buy anything from their store again.
(Translated) Very good service! For electronics today, I had my answer to know how to have a direct connection with television without a computer (cell and tablet): I was advised Chromecast and it's great (wireless)! Thanks for all the other times too! (Original) Très bon service! Pour l'électronique aujourd'hui, j'ai eu ma réponse pour savoir comment faire pour avoir un branchement direct avec la télévision sans ordinateur (cellulaire et tablette) : on m'a conseillé Chromecast et c'est génial (sans fil)! Merci pour toutes les autres fois aussi!
(Translated) It is a good store have everything for school office (Original) C est un bon magasin ont n y trouve tout pour l école le bureau
Ño enough staff, but the staff here are somewhat helpful and bilingual
(Translated) Very good IT service (Original) Très bon service informatique
(Translated) Very good service (Original) Très bon service
Knowledge employee's but store is expensive for no reason
Good service
Nice supplies and stationary. Expensive.
(Translated) Fast service (Original) Service rapide
All the employees were helpful and very welcoming, loved the customer service there very much.
Not the cleanest of stores. It's rare that their prices are better than the competition.
Correct
(Translated) All easy to find and well placed. (Original) Tous facile à trouver et bien placés.
(Translated) Very good service, very kind clerk and great services (Original) Très bon service commis très gentil et services super
I had asked them to fix my broken hard drive and they removed my hard drive that had 1 TB and replaced it with a hard drive that had 500 GB. When i asked them to put back old hard drive they said i never had TB and said they would charge me again to replace it. They messed up some of my files and deleted some of them also.They also made me wait 1 month to get my computer. They're very dishonest i would recommend going somewhere else to get your computer fixed.
The online copy service is excellent here. They printed my documents on a short turnaround everytime.
(Translated) A gang of crosseur, I bought a microsoft lifecam hd-3000 webcam, it says on it that it is compatible with Windows 10, not true it is not compatible, on the manufacturer's site it is not available, just Windows 7 vista and xp ..... they don't want to reimburse me even with my invoice .... it's a misrepresentation! DO NOT SHOP IT! (Original) Une gang de crosseur, j'ai acheté webcam microsoft lifecam hd-3000, il dit dessus que c'est compatible avec Windows 10, pas vrai se n'est compatible, sur le site du fabriquant il est pas disponible, juste Windows 7 vista et xp..... il veulent pas me rembourser même avec ma facture.... c'est de la fausse représentation ! NE PAS MAGASINER LA !
(Translated) Not knowing a lot of laptops I just ask for the vr and 2 months later microsoft tells me that it is incompatible with vr and I can't change it thank you (Original) Connaissant pas bcp les laptop je demande juste pour le vr et 2 mois plus tard microsoft me dit quil est incompatible vr et je ne peu pas lechanger merci
Unfriendly manager! High prices! Not a place to go to!
(Translated) Everything for the office at competitive prices. Fax service and more. (Original) De tout pour le bureau à des prix compétitifs. Service de télécopie et plus encore.
(Translated) The perfect store for all office supplies, school supplies, printing, faxing, etc. (Original) Le parfait magasin pour tous les articles de bureau, fournitures scolaires, faire toute sorte d'impressions, documents à faxer, etc
I was in the copy centre today and Shelby made my experience incredible. She is fast, efficient, knowledgeable and polite.
Just great staff, efficient, fast and friendly!
A bit pricey but convenient and has everything I look for. We use their binding service a lot.
(Translated) Good service (Original) Bon service
Great help on the school supplies. I even forgot the list of stuff and they had the lists for all the schools and grades right there in the store. ????
Lack of understanding for customers who have been waiting a long time in line to have two ID cards plastified. Due to the long wait I should have been served alone for my required service. No, she asks everybody in line if someone else needs the same service, there were at least five more; so it took her more time to serve me, since she did everybody else at the same time. I spoke to Yves (the manager) and he agreed with me, since I had been waiting a long time. So instead of an in and out service, it took almost forty minutes, just to have two tiny ID cards plastified. I give Bureau en Gros (STAPLES) a 1/10 for service.
never print me right size photo,two times wrong.
(Translated) Previously, I was served by another young man so his first name escapes me. His service was haughty and not at all courteous (Friday evening the 13th) Frederick L. is an outstanding employee. He was able to be patient throughout the process of my purchase. I received outstanding customer service. He gave me professional advice, always with a smile. Monsieur was in training with Mathieu and I felt excellent teamwork. Despite their young ages, I recommend it to all its employees! (Original) Auparavant, j'ai été servi par un autre jeune homme donc son prénom m'échappe. Son service était hautain et aucunement courtois (vendredi le 13 au soir) !Frederick L. est un employé remarquable. Il a su être patient dans tout le processus de mon achat. J'ai reçu un service à la clientèle hors pair. Il m'a conseillé de manière professionnelle et ce, toujours avec le sourire. Monsieur était en formation avec Mathieu et j'ai ressenti un excellent travaille d'équipe. Malgré leur jeunes âges, je recommande à tous ses employés !
(Translated) It is not the biggest nor feed wholesale offices and I find that it is sometimes difficult to identify well which objects are in which section more some employees are rather stupid and are badly informed, but it is a wholesale office ... (Original) Ce n'est pas le plus gros ni allimenter des bureaux en gros et je trouve qu'il est parfois difficile de bien repérer quels objets sont dans quelle section de plus certains employés sont plutôt bêtes et sont mals informés, mais cest un bureau en gros...
Top, incredible
I sometimes feel like I am bothering the staff at the printing station. They always seem to be very engaged in a conversation amongst themselves. That aside, the two times that I was served there, the person was not very knowledgeable on what to do. And one time I was charged a $3 service charge for a photocopy that cost $0.15.....not the girl's fault but wow.
(Translated) Nothing to say, this store is big and the service is courteous (Original) Rien a dire, ce magasin est grand et le service est courtois
Walked in to bring a parcel to Purolator, very polite and clean. Decided to look around and picked up a Norton antivirus on special and an arm for my GoPro also on special. Went to the cashier to pay, polite friendly young cashier. I spoke in English and received all communication in French. For this is why I could not give 5 stars. She should of tried even though I am bilingual.
(Translated) In Châteauguay, this Bureau en Gros is very clean and everything is well ordered, independent building in a set of several services. (Original) A Châteauguay, ce Bureau en Gros est très propre et tout est bien ordonnée, bâtisse indépendante dans un ensemble de plusieurs services.
(Translated) It is, at least, 10 times that I call them today and no one answers me! I opted for chatting, online, on the site and no response for 10 minutes. Still, he tells me that I am first on the list and the estimated time is 0 hours, 0 minutes ... in short, very frustrating! They just lost a client and a company! (Original) Ca fait, au minimum, 10 fois que je les appelle aujourd'hui et aucune personne ne me répond! J'ai opté pour le clavardage, en ligne, sur le site et aucune réponse depuis 10 minutes. Pourtant, il me dise que je suis la première sur la liste et le temps estimé est de 0 heures, 0 minutes... bref, très frustrant! Ils viennent de perdre une cliente et une entreprise!
(Translated) Very good service find everything for school and office (Original) Très bon service tout trouver pour école et bureau
(Translated) A Bureau en gros like the others ... Happy anyway because I found what I was looking for at a lower price than what I thought ... (Original) Un Bureau en gros comme les autres... Content quand même car j'ai trouvé ce que je cherchais à prix moindre que celui auquel je pensais...
(Translated) Thursday 17hrs, the employees laugh, watch me wait at the counter, continue to laugh. by chance Gabriel A. to save the bet and came to meet me to serve me. (Original) Jeudi 17hrs, les employés rigoles, me regarde attendre au comptoir, continu à rigoler. par chance Gabriel A. à sauver la mise et est venu à ma rencontre pour me servir.
(Translated) A chance that there were more dedicated employees in this store because the manager is not there to help customers... Apologies but no solution! Personally, seeing a manager give a *** to an employee in front of customers is unacceptable! (Original) Une chance qu'il y avait des employés plus dévoués dans ce magasin car le gérant n'est pas la pour aider les clients... Des excuses mais aucune solution! Personnellement voir un gérant donner de la mar*** à un employés devant des clients c'est inacceptable!
(Translated) Great service (Original) Super service
A lot of choices and very easy to find things. Well organized, the place breathes. For what I interacted with employees, they were polite and nice.
(Translated) Best service I have had in a long time! This Thursday, I went to do some shopping at the wholesale office and was surprised at the service the employee offered me. He was kind, courteous and he gave me great advice. If I remember correctly his name was Shawn I think :). So thanks to you office wholesale and Shawn !! (Original) Meilleur service que j'ai eu depuis longtemps! Ce Jeudi, je suis allée faire quelques emplettes au bureau en gros et j'ai été surpris du service que l'employé m'a offert. Il était gentil, courtois et il me donnait d'excellents conseils. Si je me souviens bien il s'appelait Shawn je crois :). Alors merci à vous bureau en gros et Shawn!!
(Translated) Hello, I have expressly not respected the 2m of one of your clients who went out, your little hand-washing soldier told me like this that I was a criminal. I want to believe that you have to be careful but to be spoken like rotten fish by what I did not understand a rule, I do not accept it and would never set foot in your store again. (Original) Bonjour, J'ai sans fait exprès pas respecté le 2m d'un de vos clients qui sortait, votre petit soldat du lavage de main m'a parlé comme-ci que j'étais une criminelle. Je veux bien croire qu'il faut faire attention mais se faire parler comme du poisson pourri par ce que j'ai pas compris une consigne, je ne l'accepte pas et ne remettrais plus jamais les pieds dans votre magasin.
(Translated) Smiling and welcoming as a service. I found what I needed ???? (Original) Souriant et avenant comme service. J'ai trouvé ce dont j'avais besoin ????
(Translated) At the cash desk, there was a woman and she was stupid ... in short, I could have had better service ..., and this had a customer refused because you closed at 6 a.m. (and it was still open at 8 a.m. ) but that on your google annoce you display 9h and well I lost gas in making the beaches up to seven-islands. Well normally we do not refuse a client for their mistake .... especially when there are at least 8 employees inside, in short, it's done twice that I go there and the same lady is stupid ... so she would have may have regret granting me the purchase .... (Original) À la caisse, il y avait une femme et elle etait bête... bref j’aurais pu avoir un meilleur service...., et ce faire refuser une cliente parce que vous fermer à 6h (et il etais encore ouvert a 8h) mais que sur votre annoce google vous afficher 9h et bien moi j’ai perdu du gaz en fesait les plages jusqu’a sept-iles. Et bien normalement on ne refuse pas un client pour leur erreur.... surtout quand il reste au moins 8 employers a l’intérieur, bref sa fait deux fois que je vais la et la meme madame est bête... donc elle aurait pu avoir le regret de m’accorder l’achat ....
(Translated) Beautiful department store (Original) Beau grand magasin
(Translated) Good (Original) Bien
(Translated) Perfect for all things office and Purolator and Fedex shipping (Original) Parfait pour tout ce qui concerne le bureau et l'expédition Purolator et Fedex
(Translated) I managed to find an ink cartridge for my printer (Original) J ai réussi à trouver une cartouche d'encre pour mon imprimante
It's a great place for school or office supplies and they have a fax machine and photocopy machines. I just didn't like that you have to pay for the photocopy machine with something other than debit or cash.
(Translated) Good service (Original) Bon service
Very good service
Good clean atmosphere. Staff is sometimes thin and difficult to find. Great selection of products. Sales are good. Like it.
(Translated) Nice place well lit, well laid out, good cordial service, keen to explain and suggest to the best of their knowledge. (Original) Bel endroit bien éclairé, bien disposé, bon service cordial , a cœur de bien expliquer et suggéré au meilleur de leur connaissance .
(Translated) the phone reception is not good on phone and we have no answer (Original) la réception téléphonique n est pas bonne on téléphone et on a pas de réponse
(Translated) Good advice (Original) Bon conseil
Friendly service, easy to use machines very clean
(Translated) Very clean security enforced and the employees very welcoming. (Original) Très propre mesure de sécurité respecté et les employés sont très accueillants.
(Translated) Too expensive to print 1 sheet (Original) Trop dispendieux pour imprimer 1 feuille
(Translated) There is good service (Original) Il y a de bon servisse
(Translated) Very slow service I was there today and to buy a laptop and he said he kept it until the next day to put it in French. I said give it to me right away I'll do it at home. After 45 minutes he gave it to me 2 crates was opened. (Original) Service très lent j'y ai été aujourd'hui et pour acheter un portable et il ont dit qu'il le gardait jusqu'au lendemain pour le mettre en français. J'ai dit de me le donner tout de suite je vais le faire chez moi. Après 45 minutes il me l'ont donner 2 caisses était ouverte.
(Translated) No computer choice (Original) Pas de choix d'ordinateur
(Translated) Very good service (Original) Très bon service
The technician there was very helpful
(Translated) One of the worst customer service I have seen ... stupid people who are not very available and who seem more eager to save themselves from customers than anything else !! (Original) Un des pires services a la clientèle que j ai vu... gens bête peu disponible et qui semble davantage vouloir se sauver des clients qu autres chose!!
(Translated) I buy a screen that was suposser to be delivered the day after 2 days later still nothing delivery 1 business day not very reliable, if you ever need something urgent I do not recommend. (Original) J'ai acheter une ecran qui etais suposser etre livrer la journée d'apres 2 jours plus tard toujours rien livraison 1 journee ouvrable pas tres fiable, si jamais vous avez besoin de truc urgent je vous le déconseille.
(Translated) There is everything and the store is very clean, but you have to be patient if you need service. (Original) Il y a de tout et le magasin est très propre, mais il faut être patient si on a besoin de service.
Helpful, knowledgeable personel. M. Forget, the manager is very helpful and personable man. His help was much appreciated. I use this Bureau en Gros for my office needs, and have for years. Today's visit was particularly pleasant. Bien apprécié - donc merci infiniment.
(Translated) Simon Lacroix gave us the worst customer service. Arrogant and he's not in solution mode at all. The store manager, on the other hand, showed great professionalism. (Original) Simon Lacroix nous a offert le pire service à la clientèle. Arrogant et il n’est pas du tout en mode solution. Le gérant du magasin par contre a fait preuve dun grand professionnalisme.
(Translated) There are several products with special coupons. (Original) IL y a plusieurs produits avec de bons spéciaux.
(Translated) he helps me (Original) il m aide
(Translated) I was lied to (Original) On m'a menti
(Translated) Very welcoming staff responds well (Original) Très bon accueil personnel répond bien
Everytime I go to Burrau en Gros, people are always eager to help. I've always had excellent service, never bad service
(Translated) Very good service (Original) Très bon services
(Translated) To justify the quality of their customer relationship, After the excuse of covid and now the lack of staff, the management of the company's philosophy of service seems to be the real explanation. Let me explain: I had already noticed a few times that approaching a clerk was like disturbing the person. The highlight, after seeing in their flyer a bamboo diffuser, I asked the comis at the checkout, in which row, he did not know, and left for long minutes and telling me not chalament that another no one would answer me. Later another clerk gusts past and mutters something inaudible without stopping and continues on his way. After long minutes still to wait in front of the cash desks, I call out, which seems a manager, to himself last said to ignore the item in question and do not know where it could be or even if there are some and disappear as quickly. . wow! An English-speaking customs officer in Toronto becomes sympathetic in comparison to the service offered by this banner. Last thing, the traffic was light in magnasin, and I left demotivated, but when leaving I noticed a table near these doors grouping the items offered on the circular question page !!!!! Re wow (Original) Pour justifier la qualité de leurs relation clientèle, Après l'excuse de la covid et maintenant le manque de personnel, la gestion de la philosophie de l'entreprise du service semble être la réelle explication. Je m'explique : j'avais déjà remarqué a quelques reprises, que d'aborder un commis , c'était comme de déranger la personne. Le point culminant, après avoir vu dans leur circulaire un diffuseur bamboo, j'ai demandé au comis à la caisse, dans quelle rangée, il ne le savais pas, et est partie de longues minutes et m'indiquant non chalament qu'une autre personne me répondrait. Plus tard un autre commi passe en coup de vent et marmonne quelque chose inaudible sans s'arrêter et poursuit son chemin. Après des longues minutes encore à attendre devant les caisse, j'interpelle , ce qui semble un gérant, se dernier dit ignorer l'item en question et ne sais pas où cela pourait être ou même si il en ont et disparaît aussi vite... wow! Un douanier anglophone de Toronto devien sympathique en comparaison du service offert par cette bannière. Dernière chose, l'achalandage était légère en magnasin, et je suis reparti démotiver, mais en sortant je remarqué une table près de ces portes regroupant les items proposés sur la page en question circulaire !!!!! Re wow
(Translated) Excellent service every time I go ???? thank you to the whole team !!! (Original) Excellent service a chaque fois que j y vais ???? merci a toute l équipe !!!
(Translated) Good service and I always got what I wanted. (Original) Bon service et j'ai toujours obtenu ce que je voulais.
(Translated) I find it ridiculous to have to walk around with an empty basket in the store, especially since we are now wearing the face mask (Original) Je trouve ridicle d'avoir l'obligation de se promener avec un panier vide dans la magasin, surtout qu'on porte maintenant le masque facial
(Translated) Always excellent service. (Original) Toujours un excellent service.
(Translated) Very bad service the rotten delivery he have not identified the number of the apartment and I was forced to pick up my package 40km go 40retour I lost a day of work to recover my package he defends himself that it is the delivery that has not done its job but the driver is a sub contractor so wholesale office is responsible for their contractor (UPS) and he replied that it's up to me to pick or is my package (Original) Très très mauvais service la livraison pourrie il ont pas identifié le numéro de l’appartement et j’ai été obligé d’aller chercher mon colis 40km aller 40retour j’ai perdu une journée de travail pour récupérer mon colis il se défende que c’est la livraison qui n’a pas fait son travail mais le livreur est un sous Contracteur donc bureau en gros est responsable de leur Contracteur (UPS) et il m’ont répondu que c’est à moi de chercher ou est mon colis
Was good
Great store with every thing electronic
(Translated) Excellent customer service! I always find what I need at a great price and I am impressed by the service received. (Original) Excellent service à la clientèle! Je trouve toujours ce que j'ai besoin à un prix avantageux et je suis impressionnée par le service reçu.
I get all my office supplies there
(Translated) Very unfreindly manager .. (Original) Very unfreindly manager..
Very bad customer service experience to pick up photos, which were ordered and paid online. I waited for 15 minutes at one counter (which the employee directed me to) before being told I had to wait at another counter, where I waited there for another 10 minutes. The gentleman behind the counter had a hard time locating my photos but finally was able to find them. Then I get home and open the box to see that there's only 1 photo when I ordered 3 photos. Called them to ask why and they said that 2 of them were not ready yet. Why did I receive a call if only 1/3 of my order was ready? Now I have to go back and waste, probably, another 30 minutes of my day just to pick up the rest. Will definitely not order from here again.
(Translated) Total lack of service. I wait at least 45 minutes for the computer clerk, he does not call anyone to help me because he is busy with another client. I wait, I wait, I wait and criss I leave. ENGAGE STAFF ... (Original) Total manque de service. J'attends au moins 45 minutes pour le commis au ordinateurs, il n'appelle personne pour m'aider car lui est occupé avec un autre client. J'attends, j'attends, j'attends et criss je quitte. ENGAGEZ DU PERSONNEL...
(Translated) To laminate your covid card, this is the place (Original) Pour plastifiée vos carte de covid c est l endroit
(Translated) Adequate service. Unfortunately a limited inventory for several items. Price much higher than supermarkets. (Original) Service adéquat. Malheureusement un inventaire limité pour plusieurs items. Prix largement supérieur aux grande surfaces.
(Translated) A lot of choices (Original) Beaucoup de choix
Absolutely Horrible
(Translated) I waited almost half an hour before being served in the chair and desk department. (Original) J'ai attendu presque une demi heure avant de me faire servir au département des chaises et bureau.
(Translated) Excellent service. (Original) Excellent service.
(Translated) Good (Original) Bien
(Translated) This is by far the worst store for managing covid-19 ... Everyone has to wear a mask and wash their hands, so no need to roll over and require a maximum of 20 people in the store and grab a basket and follow the nice little arrows on the ground ... Serious. .. It's a real joke ... I will definitely not go back for a while! The virus is not transmitted in 1 second, it takes a while for direct contact ... Stop rolling over! The art of losing customers. (Original) C'est de loin le pire magasin pour la gestion de la covid-19... Tout le monde doit porter un masque et doit se laver les mains, donc pas besoin de capoter pis d'exiger un maximum de 20 personnes dans le magasin et de prendre un panier et de suivre les belles petites flèches au sol... Sérieux... C'est une vraie joke... Je vais certainement pas y retourner pour un bout ! Le virus ne se transmet pas en 1 secondes, ca prend un certain temps de contact direct... Arrêtez de capoter ! L'art de perdre des clients.
(Translated) Always well served (Original) Toujours bien servi
(Translated) I've been going there for a long time, I bought several products, always great service, they know their product. I recommend it to everyone (Original) J’y vais depuis longtemps, j’ai acheter plusieurs produits, toujours un super de bon service, ils connaissent leur produit. Je le recommande a tous
(Translated) Disappointed received the service, available committed 3 was more interested in talking amongst themselves than serving me! I ask one for an article and he answers me I think that's the bottom !!! (Original) Déçus du service recu, les 3 commis disponible etait plus interesser a parler entre eux que de me servir ! Je demande a un pour un article et il me repond je pense que c'est la bas !!!
(Translated) It is a very good place for shopping (Original) C'est un très bon endroit pour faire du shopping
5 copying orders in past 6 mos. , every order WRONG!! Today I decided to give them one last chance. I should have known better. There was, as usual, a mistake. The worst part is how sneaky they were about it. In addition the employee attempted to insult my intelligence with some lame excuse after I'd noticed the mistake. The manage couldn't even be bothered to apologize for my inconvenience, for the record he didn't apologize the last time either. NOT ANOTHER DIME from me....to any Bureau en Gros.
(Translated) I like to shop there for various reasons (Original) J’aime bien y faire des achats pour diverses raisons
(Translated) The service a big problem I had to climb the ladder myself to take my item (Original) Le service un gros problème j'ai dû moi même montee dans l'échelle pour prendre mon article
(Translated) I already had better servise May it was a Wednesday 6:30 am is not ooussi although during the day I imagine (Original) J'ai déjà eu meilleur servise mai on étais un mercredi 6h30 se n'est pas oussi bien que dans la journée j'imagine
(Translated) Employees interested in our needs. Clean store, everything is tidy and easy to find. Very good prices. (Original) Des employés intéressés à nos besoins. Magasin propre, tout est bien rangé et facile à trouver. De très bons prix.
It's a really good place to buy school saplise
(Translated) Excellent customer service. Very kind and helpful staff. Good products and services, including self-service photocopiers. The monitor for obtaining copies is easy to use and understand. The instructions are clear and easy to handle. Remember that with a USB key you must provide documents in jpeg or better still in pdf. (Original) Excellent service à la clientèle. Personnel très gentil et serviable. Bons produits et services, notamment les photocopieuses en libres service. Le moniteur pour obtenir les copies est facile à utiliser et comprendre. Les instructions sont claires et la manipulation aisée. Se souvenir qu'avec une clé USB il faut prévoir des documents en jpeg ou mieux encore en pdf.
(Translated) Great many choices service to work a little (Original) Grand beaucoup de choix service à travailler un peu
(Translated) I am asked to order online rather than serving myself (Original) On me demande de commander en ligne plutôt que de me servir
(Translated) Here it's less than nothing he does not know anything in anything me personally I prefer that of Candiac (Original) Ici son des moin que rien il ne connais rien dans rien moi personnellement je préfère celui de Candiac
(Translated) I found everything I was looking for (Original) J'ai trouvé tout ce que je cherchais
(Translated) I asked an employee where there is an item, he replied that it is not his department. I asked another employee and he was going on his break Not impressed On the other hand, the printing service did very well (Original) J'ai demandé à un employé ou se trouve un article, il m'a répondu que ce n'est pas son département. J'ai demandé à un autre employé et lui allait à sa pause Pas impressionné Par contre le service d'impression a très bien fait
(Translated) Nothing special, a classic BEG. (Original) Rien de spécial, un BEG classique.
(Translated) Prices to review, lack of service but bein comic employees and a good sense of humor when I finally get service he looks after me until my request is settled (Original) Des prix à revoir , manque de service mais employés bein comique et un bon sens de l’humour quand je reçois enfin du service il s’occupe de moi jusqu’à temps que ma demande sois réglé
(Translated) Impeccable service .... super fast delivery .... Excellent! (Original) Service impécable....livraison super rapide....Excellent!
The staff is unbelievably pushy really unpleasant going there.
(Translated) Super beautiful we breathe we do not get pounded on the feet. Courteous and cheerful staff. (Original) Super beau on respire on se fait pas piler sur les pieds. Personnel courtoi et de bonne humeur.
(Translated) I have found everything, cheaper than I thought, free printing center service, there is a concern are there for t helped, only thing, a cash only open (Original) J ai trouver tout,moins cher que je pensais,centre impression libre service,il y a un souci sont la pour t aidé,seul chose,une caisse seulement ouverte
(Translated) Worst service ever at a Staples ... (Original) Pire service jamais reçu dans un Bureau en gros...
(Translated) So-so. The employees are not very experienced. Always problems without solutions. (Original) Bof bof. Les employés ne sont pas très expérimentés. Toujours des problèmes sans solutions.
(Translated) Archaic equipment and non-existent and uncooperative personal service to be avoided. (Original) Équipements archaïque et service inexistant et personnelle non coopératif à éviter.
(Translated) They do not even answer the phone. Whatever. (Original) Ils ne repondent meme pas au telephone. N'importe quoi.
(Translated) Difficult to get service (Original) Difficile d'avoir service
(Translated) It is always very difficult to do business at bureau en gros in Sept-Îles. Unless you're there for pencils ... of that they have it and the advisers know how they work! (Original) C'est toujours très ardu de faire affaire chez bureau en gros à Sept-Îles. Sauf si t'es là pour des crayons ... de ça ils en ont et les conseillers savent comment ils fonctionnent!
(Translated) Good place and dynamic (Original) Bonne place et dynamique
(Translated) Excellent service.J was served by Mr.Jean Christophe and I am MORE than satisfied (Original) Service excellent.J ai ete servi par M.Jean Christophe et je suis PLUS que satisfait
Very good service the staff was very helpful answer questions we had not afraid to try and speak English also wearing ppe on this Covid-19 keep up the great work ????????????????
(Translated) EXCELLENT (Original) EXCELLENT
(Translated) Very good service and really surprising professional (Original) Tres bon service et professionnel vraiment surprenant
(Translated) The store is fine, only disappointed that they removed items from my online order (because there were none) without telling me. It wasn't until I got home that I noticed that I was missing some items. I wish I had known when they gave me my order so I could look in store for a replacement before I left. (Original) Le magasin est bien, seulement déçu qu'ils aient enlever des articles de ma commande en ligne (car il n'y en avait plu) sans me le dire. Ce n'est que lorsque je suis arrivé à la maison que j'ai remarqué qu'il me manquait certains articles. J'aurais aimé le savoir lorsqu'ils mon donné ma commande afin que je puisse regarder en magasin pour un remplacement avant de partir.
... for office supplies, it's Great ... ????????????
The people there are very pleasant
Great staff but bad experience for me. They are to lazy to clean the shelves when items are to be sent back to the head office. Instead, they let the customer bring it to the cash register and they simply refuse to sell you the item in question. One of the clerks told me it has been like that for months. Wrong information on Staples branded products, the description in store didn't match what was advertised on their website which was less appealing. I would not have bothered to even look at the product if it had been advertised proprely. I ended up returning it when I found out the real specifications. On the good side, the head office was very helpful and the clerk at the door was nice today, unklike the other times... I won't go there until management has improved. Good thing Candiac is just a few minutes away from there.
(Translated) I have never been so badly served in a wholesale office. They do not care about their client. (Original) Je n'ai jamais été aussi mal servi dans un bureau en gros. Ils se fout de leur client.
Staff was great
(Translated) Courteous and competent staff (Original) Personnel courtois et compétent
(Translated) No reception, clerks on the floor nonexistent, the prices are badly displayed and the "directors" (if we can call people in blue shirts like that ..) are in no way focused on customer service. In short, if you want to pay for a bad time this is the place! (Original) Aucun accueil, commis sur le plancher inexistants, les prix sont mal affichés et les « directeurs » (si on peut appeler les gens en chemises bleues comme ça..) sont aucunement axés sur le service client. Bref, si tu as envi de payer pour passer un mauvais moment c’est la place !
(Translated) The manager and the technician very bad attitude..n't even try to find a solution to my problem .. then I went to microbyte your competitor .. service and experience impeccable! (Original) Le gérant et le technicien très mauvaise attitude..n'a même pas essayer de trouver une solution à mon problème.. alors je suis parti chez microbyte votre compétiteur.. service et expérience impeccable !
Decent place. Bit short staff of late tho, keep in mind.
(Translated) Good (Original) Bien
Well stocked and quick checkout!
(Translated) Great Very welcoming staff (Original) Super Personnel très accueillant
(Translated) I quickly found what I wanted. (Original) J'ai trouvé rapidement ce que je voulais.
(Translated) No knowledge of computer products. Do not confuse advice to the customer and read the box and the label, the customer has eyes he can do as well. few staff available, very young (inexperienced) and not very resourceful. When a customer asks if you are selling a particular item, "yes" is not a sufficient response. The same goes for "I don't know". In short, go there if you know what you want, otherwise good luck. To managers: train your staff, they are as embarrassed as the customers. (Original) Aucune connaissance des produits informatiques. Il ne faut pas confondre conseil au client et lire la boite et l'étiquette, le client a des yeux il peut le faire aussi bien. peu de personnel disponible, très jeune (inexpérimenté) et pas très débrouillard. Quand un client demande si vous vendez un article en particulier, "oui" n'est pas une réponse suffisante. Pareil pour "je sais pas". Bref, allez-y si vous savez ce que vous voulez, sinon bon courage. Aux gérant(e)s : formez votre personnel, ils sont aussi embarrassés que les clients.
(Translated) We went there for an enlargement poster and the young girl there being cashier of the dept helped me without counting her time she was helpful as very rarely seen true that I was very close to closing but I did not feel any pressure from her , So I want to thank her and by the same to give my opinion, well done, I will return that is for sure. (Original) Nous y sommes aller pour un agrandissement poster et la jeune fille s y trouvant caissiere du dept m as aider sans compter son temps elle etait serviable comme tres rarement vu vrai que j y etait tout pres de la fermeture mais je n ai senti aucune pression de sa part , donc je veu la remercier et par le fait meme donné mon avis , bravo , j y retournerai ca c est certain.
Always a great experience and great costumer service!