Reviews of Burlington Flowers (Event Planner)

Kendra Boyd

I have always used Burlington Flowers for any flowers I have needed for special events. I was thrilled when Sandra said she could do my wedding flowers. As always she didn't disappoint, they were perfect for our special day. Thanks Sandra we just love having your ralent and your flower shop in our community! Kendra & Dave

Skye Blue

Beautiful arrangement had delivered to my mom for thanksgiving.

A M

Always a pleasant experience.. friendly..inviting and always the best arrangements. The flowers last a long time and there are many options for price range... Always willing to work with you to create the perfect bouquet for any occasion!!

Natalia Gorelik

Great service, beautiful flowers.

Klaudia Nabialek

Just beautiful arrangement and prompt on delivery.

Jennifer Eberlei (Ethelien)

I bought a large arrangement which was crafted beautifully. The person I had contact with was very nice, patient and competent

Jamie Pedwell

I called around to several flower locations in Burlington . All I received were short responses and felt like I was an inconvenience. Until I called Burlington Flowers !! Sandra picked up the And was uplifting and refreshing ! She made the delivery easy and an all around enjoyable experience!!! Great advice, extremely helpful and overly accommodating!! I wish I could give you guys 10 stars !!!! Thanks Burlington Flowers ! And thank you Sandea!! Awesome Job!!!

Afshin A.

Attention the owner of Flower shop: Faye We have tried many many times, texted CALLed -EMAILed and also left you messages about your due invoices to our company for the flowers you picked about 5 months ago from our company for $300- or 400.00..... We heard all stories and excuses for 5months. We also LIVE and need money to do so ....same as our family and kids like yours and our staff and theirs and Farms, Also the delivery guy and plain and Cargo whom your flowers was shipped through... Therefore you should not sell the products without paying to all the above human...but apparently you don't care. We as honest Canadian feel responsible and paid all mentioned people above. And waited so long for you to simply PAY YOUR BILL. You are not Hurting any of the above but your reputation. HOW you treat people and other supplier like us is absolutely WRONG, UNFAIR and will effect our beautiful society as a whole and effect was showed and will be on your work.

Ernesto Ramirez

The worst customer service ever, my wife ordered a couple of Antique Hydrangeas for a Tuesday, never got a call back to pick them up, she had to keep calling and shows up on Thursday as the dependant said it would be ready ... guess what ? they weren't ...even worst they try to sell her painted ones. Antique are not regular hydrangeas painted... you should know that. “ANTIQUES” ARE BLOOMS LEFT ON THE PLANTS, PRODUCING A NATURALLY MARBLED BLOOM, WITH MANY LAYERS OF COLORS.

Ishpreet Lamba

very nice quality of flowers. Great customer service experience with Sandy.

Mark Wiseman

Ordering was very easy and the customer service was amazing. Beautiful flowers arrived right when they were supposed to! Would definitely order from Burlington Flowers again

Brenda Tesser

Ordered flowers for my daughters birthday, online gives options via pictures and choice of flower colours I picked purple, day of delivery I received a phone call saying they wouldn't get any purple roses until probably late afternoon which were prominent in the bouquet, was offered another colour, since it was the day of, having no choice I went with pink. However, I did still expect the vase to be purple as indicated in the picture. I think I would choose another store next time. I gave a 4 only because the flowers were lovely not because I actually got what I wanted.

Darryl Davies

I placed an order at 10:45pm for the next day. By 9:30am, Sandy called to say that they did not have the specific bouquet I had selected in stock, but they could curate a similar one for the same price on my behalf. The flowers were delivered by noon. Overall, very prompt and friendly service, beautiful flowers, and quick delivery. Thank you Sandy and team.

Calum Marshall

Burlington Flowers did an absolutely fantastic job with my order! Very professional and great customer service from start to finish. The flowers were beautiful and delivery was completed without an issue. I'll definitely be returning for any flowers I need in the future.

Joshua Franco-Rooks

Excellent customer service, nice selection of flowers and colours, really lovely arrangement received. I really suggest buying from, Burlington Flowers.

N Rowe

Mother's day update: Flowers arrived a day late. No contact was made to make the delivery or let the recipient know what was going on. Could have been resolved with a simple phone call. Disappointing as I've used this florist before and they communicated very well that the delivery may be late. They can definitely do better. The flowers were nice once they arrived, but had to lower to 3 stars. ----------- Thank you to Sandra and her team for the great customer service, (keeping me in the loop of possible delays) and just generally being a compassionate human being during these troubled times and the passing of a friend. The flowers were beautiful. Thanks again and all the best.

Sahara Dental

The best flower store in North America we ever experienced. Thank you for the professional work and the beautiful service. Much appreciated.

Claudio Mascioli

Everything was perfect, thank you very much! Happy valentines!

Waggin' Tails

Started great & turned bad! Horrible customer service! I would never order from them again. I placed an order for Mothers Day and phoned to ask approximately what time the flowers will be delivered so I can be sure someone is home to receive them. The woman who I spoke with (assuming she is the owner) told me that if it was easier I could change my order day for today (Friday). I asked if they could be delivered after 3 pm she said, no problem!! Later this evening, still no flowers. I phone back and ask if the flowers are on there way and the woman tells me that they are scheduled for the following day (tomorrow, Saturday) and there is no way she can get them out tonight since she has 25 other orders being sent out!!! I told her that's not what she said to me earlier and that they were supposed to be sent around 3pm. She rudely snaps at me with "I would never tell you a time, but anyway". I tell her to just cancel my order but she tells me that she can have someone deliver them right away. When people are spending quite a bit of money on flowers and you are phoning to ask a simple question you expect to spoken to politely. Overall, just disappointed!!.

Jennifer Cheddie

Great flower shop!! I ordered flowers this morning to be delivered by end of the day and they were already delivered and are GORGEOUS! Thank you so much for your quick timing and amazing floral design! I would HIGHLY recommend this business to anyone in the Burlington Area.

Benzito

Ordered online and my girlfriend received pretty much the same colour roses from the pic . Great price and the roses were beautiful . In the pic the ones with the balloons are the one I received & the other pic are the ones online . I will be ordering from here again . Only thing bad I have to say is the delivering time . It was delivered to my girlfriends house earlier than it was supposed to so she wasn't home to receive them but luckily someone else was home .

Ontario Go Local

It’s so awesome supporting a local florist, and the flowers were beautiful! They didn’t have the colour selection for the bouquet we wanted, but we got a phone call from the shop and they recommended other options- that was a really nice thing to do, and the colours were perfect for the occasion. I’d definitely recommend Burlington Flowers! :)

Carleigh Lewis

I take back my review, the company fixed the situation.

Prosper Buick

Hands down my favourite place to get flowers. Customer service is always outstanding and the flowers are always fresh and beautiful. Always a delight to deal with Burlington flowers. I ordered for Mother’s Day 2021 on line 6 days before. The flowers where beautiful and fresh and the delivery was on time( busy day for them) on Mother’s Day. Thank you Burlington Flowers.

Shannon Kieft

Gave this shop a second chance after they made mistakes and offered to fix it. I can guarantee I will not be returning my business here or telling anyone to ever come here. Two out of three orders have been wrong. Delivered on the wrong day one before the surgery even happened and the most recent one delivered the day before mothers day. I've also been double charged in the past. Finally the order is not what it was supposed to be and not worth the $100 spent. Terrible business and run poorly since they can't get an order right. Not once was I contacted about mistakes, only after I emailed was it noted and told its a small company and she would fix it. That a poor review would hurt her business, that she'd fix the issue but would appreciate it if I would change my previous poor review, so it wouldn't effect her business. If it happened once I'd understand but there is no reason to make mistakes consistently. So here I am changing my review to what I should have left it at. Overall completely disappointed!!

Les James

Didn't get in. Google said they were open until 7pm. Arrived at 6:40 and they were closed. Who goofed?

Matthew J. Taylor

I'm an Arizona desert resident in the US who just returned home from a wonderful visit with friends in Burlington. I phoned Monday a.m. requesting a desert cactus collection be delivered when supply and the weather permitted (they didn't have any that morning understandably). Less than 24 hr later I get texts with pictures from my hosts of this beautiful arrange in attractive vases that go perfectly in their bay window plant collection. Sharp, decorative and great value...thank you Burlington Flowers!

faith hatcher

Enjoyed the very friendly experience on the phone. Thanks!!!!

Raffaele Balenzano

*Update still no refund* Was delivered right at the end of the day after six (Which I could forgive because its Valentines Day). Driver Didn't call when they arrived like I noted on my order special instructions. They flowers just left in my lobby with no call or notification that they are delivered. What I got looked nothing like what I ordered. See below.

Yuen Chow

Dishonest and horrible. They double charged my husband's credit card for funeral flowers and refuse to rectify it the situation.

Kim Grant

Another fabulous job on an arrangement for my mom. The fact that you are running your business at this time of social distancing allows us to do something special for the ones we love. Thank you for going to work today it is gratefully and sincerely appreciated!

Natacha Christina

I ordered flowers on the morning that my close friend's dog passed on and they were delivered within 2 hours! The online order was fast, precise, and convenient. Thank you!

Tracy Lawson

I will definitely order from Burlington Flowers again. Thank you for the gorgeous arrangement you delivered to my friend on her Birthday. It made her day that much more special.

Michele McGroty

The owner helped me with my personal and urgent flower arrangements needs. I will certainly return again as she was giving and forthright with her professional experience.

Jason Kitchenham

I purchased a balloon buquet from this place.....first of all. this is the most un professional establishment I have ever been in. I get my wife a dozen roses a week from Appleby flowers, but noticed this little hole in the wall as I live near the golf course. It was way over priced, Unprofessional and the service was horrific. I will say that the balloons where delivered more or less at the right time. But when my wife recieved them they where only half filled with helium and one was not filled at all? It was not even attempted. So, I decide to call and there was now answer. The voice mail stated that they where extremely busy. So I decided to go down to the shop for myself. The larger lady that I spoke to the previous day was there again and I attempted to call while in the store. She was chatting with a lady (social event, not work) while the phone rang and I watched her avoid answering it. So after two more attempts at calling(while in the store) eventually it went to voice mail and said the mail box was full. I have left the store without an answer as too the unfilled balloons. And I have decided to go home and see how long it takes for her to return my message. I will repost when I hear back........BTW....I will go back to Appleby Family Flowers from now on.

Mike Payne

Amazing service. Prompt delivery.

Jason Fawcett

Outstanding customer service from beginning to end. The last minute nature of my request was handled with ease, like it was no problem at all. My daughter really loved her puppy in a basket ????????The Follow up phone call about their service was above and beyond, and I truly do recommend Burlington Flowers for all occasions.

Lisa K

I ordered online for mother’s day, very simple process and I was happy to use a local florist for delivery in Burlington and not a huge florist chain. Flowers were OUTSTANDING and I am really impressed with the basic arrangement I selected. Colourful, fresh and beautiful. Highly recommend.

Elsbeth Ecclestone

The recipient for the flowers was not home for the initial delivery. Burlington Flowers made numerous attempts to reach the recipient and the beautiful flowers were delivered before they closed for the day.

Sonia K

Gorgeous flowers and fabulous fabulous service!

Savannah Grey

I ordered some flowers through the website on Jan 10th using my credit card. I notice on my Visa statement they also charged me at the store. I call the store and say hey I've been double billed. They apologize and say they will refund the charge. I check a week later - No credit comes up on my Visa statement. I call again, so sorry I'll do it right away - no credit - this happens 3 times - still no credit appears. I then send an email asking for my credit - mid February. No response. Today I had to call Visa and dispute the charge. I went from a happy customer to I'll never use them again.

Darling Nicky Phillips

I ordered a Mother’s Day arrangement that was being featured on their website on the Wednesday BEFORE Mother’s Day. That is plenty of time to prepare for a delivery. The flowers were never delivered and it ruined my 75-yr old Mother’s Day as I am her only child and these would have been the only gift she would be receiving. I’ve barely seen my mother because of COVID lockdowns so the gesture of flowers were to be something to lift her spirits. I called and no one answered so I left messages on their voicemail expressing my disappointment. I will never order flowers from this place again. What a lousy way to run a business.

Laurie Simpson

Beautiful product and great customer service.

JJ Love

The store owner is very welcoming, the flowers are fresh, service fast and the prices are more than fair.

Jag Singh

This place is my go to flower shop for any occasion. Well priced, great customer service and outstanding skills. I've used Burlington Flowers for many birthdays, valentines days, milestones and funerals. A very well run shop and very easy to use the website. Highly recommend Burlington Flowers for anyone in need of last minute or planned in advance flowers.

Anna Gneth

Great service!

Storey Redshaw

Great designs, better prices!

Todd Canning

This arrangement for Valentines Day by far surpasses any other. On such a busy day, You all went the EXTRA mile in a HUGE way for me. I cannot thank you enough. You guys have earned a very good repeat customer. I would highly recommend this Florist.

Derek Powell

We sent Flowers to our dear friends. Flowers lasted 2 days. Looked old when arrived. Looked like a bunch of flowers thrown in vase. Horrible for the price we paid.

Jackson Alcock

Sandy was so patient with me and helped to send flowers to a friend. My friend loved them and it made her day! Thanks SO much, Sandy. You're the best!

Steve Talian

I am from Alberta and my two Sisters live in Burlington . My one Sister is terminally ill and the other is taking care of her and it happens to be the caregivers birthday. I called this store explained my situation and what i wanted . i gave her 150 dollar budget and a boutique for each. i then thought about it and phoned back seeing if they needed more money i want a wow factor. She said she did not . The flowers arrived and They belted it out of the park . Just fantastic. Thank you for your honest help!!!

Dylan Watson

The woman who works most of the time (I believe she may be the owner) is extremely helpful and welcoming. Great customer service and beautiful flowers!

jasmin singh

Hi, Faye I just wanted to thank you for my wedding! :) All my flowers were totally amazing..We kept getting complements all evening about our table arrangements...:) I was going to keep you my little secret!! lol But decided to share you with my family & friends! :) I can't thank you enough for helping me plan my special day... God Bless you

Laura Murray

Lovely flowers delivered ... but not on Valentine’s Day like I ordered ????

Mercedes Promny-Tavares

Great arrangement! The only downside was the flowers were not delivered to the correct person, luckily the neighbour was home to accept it until they were! I would have liked a notification from Burlington Flowers instead of having to track them down myself and spoil the surprise. Otherwise, loved the flowers!

Lee Ellis

Beautiful arrangement when it finally came, poor woman is working alone during this covid19 crisis. Thank so very much!

Brandon Sooklal

Amazing service quick. response by email. I'm coming back for sure

Adam Kesik

Great service, fast response via email and all around friendly. So happy with the flowers I’ve ordered.

Piero Rupa

This shop is the worse place I've ever made a purchase from in all of Burlington. I had very expensive floral arrangements for my wedding and paid a good chunk of money. Not only were the flowers nearly dead and wilted when they arrived but the delivery person had dropped a few of them when delivering. I tried to talk to the owner about it and she keeps telling me that she will call me back and never does to discuss the problem. She is a complete liar and not very professional. Anyway, It is all done now but I just wouldn't want anyone else to experience the same problem. I go to Brant Florist now and its just down the street.

connor sprout

The flowers were amazing and so perfect for what I wanted to give ! Thank you so much ????????

Daniel D

Made a quick call. Asked for help choosing flowers. They were discrete about the delivery to ensure maximum surprise. A great no nonsense experience. Thank you.

Administration - CMCA Finance®

Best Fresh Flowers in town!

John H

Order was nothing like shown. Ordered was place at 6 and stated would be same day delivery for 2:00. Called me at 1:45 to say they didn’t have vas from online order or the flowers but something. Too bad you can’t share pictures. Night and day difference. Customer service is very poor.

Jamie Armstrong

Best service kind friendly and very helpful owner cannot wait to order my wedding flowers. Michelle and I will see you soon

faith parson

Went into get prices on wedding flowers , Faye made it so easy she made me a sample of what my bouquet would look like feel in love with it ! Life should be so easy lol . the flowers she has at Burlington flowers are amazing such great selection ,We went from mississauga oakville burlington alot of flower shops , Burlington flowers thank you Faye is all l can say you made my day. with all Fayes knowledge of flowers she made it easy to put it all together ,like l said we looked at lots of shops ,350.00 and l have it all a wedding party of 5 bouquets including groom ushers , mom and dads, flowergirls , The deal of the day! Thanks Faye

S parsons

So happy with this shop, my flowers always last for more then 10 days :) they are so friendly

Chris Moore

I had flowers delivered to my wife for our anniversary. I had to make a change after ordering, and the owner was very quick to respond by email and changed the order immediately, no questions asked. The flowers were delivery to our doorstep (no contact delivery - COVID-19). Flowers were freshly picked and continued to bloom for the next few days. My wife loved them! Great experience with this company.

Mike Galipeau

Burlington Flowers is the best flower shop around! We are there weekly and just recently had them do a funeral for our family. The service was fantastic and the flowers were exceptional. I recommend Burlington Flowers to everyone ... Cheryl

Tracy McKillop

We were married on August 26, 2017 and Faye did our flowers. I can not even begin to tell you how beautiful they were. They met my expectations and then some. You could tell that a lot of love and care went into the bouquets and arrangements. I would highly recommend Faye and Burlington Flowers for all occasions. Many thanks Faye for a wonderful job!!

Ronald Frey Frey

ONCE AGAIN GREAT FLOWERS!! THANKS VERY MUCH

Debbie simms

Just found this small Little floral shop. Nice selection of flowers bought a beautiful bouquet for 25.00 ! Thank you to the nice older lady.

Aruna Parameswari

Wanted to send flowers to my daughter on her birthday. The flowers were beautiful. They were delivered as promised on the exact date and time. Great job, especially during these tough times. Kudos to the team. ????

David Ascott

Great shop prices are amazing ! same day service within 35 mins, family loved them Thank you so much for your service.

Megan Couto

Incredibly impressed with this place!! I called last minute on a Friday before close with a very specific ask for Saturday morning. Burlington flower did not disappoint. In fact, they went above and beyond expectations. A very nice lady finessed this beautifully perfect Hello Kitty arrangement for us. I will definitely be making the drive in future to support this wonderful business.

Sharmin Gandhi

I would not recommend Burlington flowers. The owner Faye, seemed very nice when I met her. She writes out all her contracts on paper, or rather she scribbles chicken scratch out. My flowers arrived the day of the wedding and one of my bridesmaids bouquets were missing. She was extremely rude and refused to acknowledge she made a mistake, and had to be pressured to deliver the missing bouquet to our photoshoot location. The ribbon on my bouquet was "paper ribbon" rather than proper fabric ribbon which wripped very easily. I would expect to get ribbon that stays on when you pay so much for wedding flowers. She also did my centerpieces that looked great but Burlington Flowers truly caused chaos the morning of my wedding which a bride does not need. If you go with Burlington Flowers, I would recommend asking her to type out your contract before you pay anything; and don't pay the full amount up front; put down a deposit and pay the reminder once your flowers have been delivered.

Shawn Wy

Absolutely stunning arrangement that provided an ambience of serenity and elegance that really captured the beauty of a dedication to a dear loved one thank you so much for the time and effort to make it something special and memorable , thank you , perfectly done

Hau Mai

awesome place to get flowers from, will be coming back in the future!

Sandra S

I ordered flowers on-line based on a picture of a spring basket arrangement that was beautiful and contained flowers such as roses and tulips. My cousin, whom I sent the flowers to, sent me a picture of the arrangement to say thank you and show that she received them. I was very disappointed to see that there was no basket and none of the flowers that I expected based on the description. I sent an e-mail to indicate I was not pleased with the flowers as they were nothing liked what I had selected. I really did not expect a response. However, within a half hour I got a phone call and the owner apologized profusely and agreed the arrangement was not up to par (it had been done by an assistant while the owner was away). She offered to redo the bouquet and also provided a discount to the original cost. The new bouquet was beautiful and I really appreciated that the owner was so responsive and willing make a customer completely satisfied.. Will use them again.

Cam Williams

Beautiful flowers

Christine Johnson

Ordered flowers for a birthday. Not delivered on date requested. Told it would be delivered next day. Never delivered. Asked for a refund and told it was delivered the morning before however recicpient never received it. Poor customer service.

Lisa Desmarais

Called in an order in January 2019. Charges were processed on my credit card twice. A month and a half later & 3 phone calls later, the refund is still not done. I had to contact my credit card for assistance on the duplicate billing. If you pay by credit card, verify your account, their service is horrible.

Andrea Ncm

Very happy with my flower delivery. The bouquet is gorgeous. Amazing quality!

Jason j. LeBlanc

Easy five star rating. They went above and beyond as far as customer service goes, and I was tremendously impressed with the way that they handled my order. There's no doubt in my mind that I will be returning to Burlington Flowers again in the next few months. They put in a lot of work to help assist me with the instructions I had given for a very specific arrangement and didn't charge me extra for it. You get more value here for your dollar than anywhere else, the customer service is direct, and I was amazed at how fast delivery took. You talk about a WOW! customer service experience - this is it. Very happy to have done business with Burlington Flowers and will absolutely be back.

Karina

Quite possibly the worst customer service experience I've ever had and I am a pretty understanding and patient customer. Ordered flowers for next day delivery in mid August which they told me were delivered but the recipient (it was supposed to be a surprise) confirmed nothing was ever delivered to her. I called and asked about the discrepancy and they said it was their mistake and would deliver them next day. Flowers never delivered. After multiple calls/emails and them continuously promising to deliver them, I finally gave up on September 2nd and asked them to just cancel the order and refund my money. This took multiple weeks of emailing back and forth and them promising to refund me on multiple occasions ("you should see the refund on your account in a few days!"). I was NEVER refunded any money. I contacted VISA and opened a dispute and FINALLY got my money back on September 25th....... over a month of dealing with this florist. The only reason it got resolved was because I got VISA involved and I truly believe I would have never seen my money if I hadn't. NEVER using this company again and I would not recommend it as it is truly a scam.

Joanna Dlouhy

I ordered a potted plant to be delivered for my sister's birthday in March. The flowers arrived on time. Unfortunately, I was charged twice on my credit card for this order. After a few e-mails, everything was sorted out, and my money was refunded. Sandy went above and beyond and even delivered my sister a beautiful new plant. Wow! These are tough times and I truly appreciate the kindness Sandy demonstrated. Please support her shop.

darrin timbers

Was shopping in the mall found this small florist, Great prices 25.00 nice size bouquet. We will be back.

Page Tiffany

Ordered flowers for the first time to celebrated mothers day at our new restaurant in Burlington. They were absolutely beautiful ! Thank you so much for adding the perfect finishing touch to all the mom's that had breakfast with us this morning!

Stacey Lee

Great shop, I'm so happy with my flowers :) I had many complements! We will definitely be back :)

Michelle Piano

Sandy was super friendly and happy to accommodate my request for a bouquet of all-yellow flowers. We worked together to pick the prettiest flowers that would fit within my budget. It's a gift my sister will remember for a long time!

Michael Ciotta

Ordered flowers a week in advance to get delivered on Valentine’s Day to my girlfriends work, the guaranteed they will arrive between 8-5 ...... she never received the flowers and they had to get delivered to our home in which they didn’t arrive till 8pm. The surprise was completely ruined.

Roy Voorberg

Flower were delivered in beautiful wrapper and a friendly driver presented them. Only the Balloon was missing from the order. Maybe next time I will get two balloons!

Kari Gambarotto

So unbelievably disappointed ! Ordered these flowers weeks in advanced to be delivered today for my moms birthday as I couldn’t be with her due to Covid. I trusted Burlington flowers to deliver them today on her birthday. I even called them at 3pm today when I realized she never received them. They assured me they were on the truck. They were never delivered my dad watched for them all day. I’m so upset will never order from here again.

mustapha hoteit

Overall great. Very quick and easy to use service. Awesome customer service as well. Tiny complaint - I found the writing on the card a bit messy :)

Mary Barry

Very happy I ordered my flowers on line with burlington flowers. They arrived quickly and we're just what I wanted to help cheer up my friend. Definitely would order again.

ann parson

Great shop always a beautiful selection of flowers. Had to share this with everyone great place to shop with very affordable prices.

Steve Bernardi

Fantastic experience. Good value, great staff, website was easy to use and accommodating. Would recommend to anyone in the Greater Toronto Area for their floral needs.

Karen langfeild

Just found this little flower shop outside planters are 25.00 very full looks very Festive

Harry Walker

Just got a really beautiful arrangement for Mother's Day. There were many very large, multi-coloured mums, tulips, gentians, peonies, snapdragons and Asian lilies - truly spectacular. They look like they will stay fresh for a week plus.

Nancy Slade

Ordered flowers for my dad's funeral. The arrangement was beautiful and exactly as described. Received many compliments on them. Thank you for helping to make a sad occasion a little brighter.

Patti Oster

Thank you for the Beautiful flowers

Lyndah Lovat-Fraser

Very, very happy with the service. Quick response and product exceeded expectations. Most importantly, my client was thrilled with the gift. That makes me thrilled with the gift. Keep it up!

Trish Coyne

Thank you mom loved the flowers.

Karen Davies

We had flowers sent to my Mom for Mothers Day , We never know what to choose , But you send there off this beautiful vase of flowers ! Thanks Faye great choice of flowers!

David Boyd

I wish I could give this company 100 stars! I am from Scotland and not only did they help pick the flowers for me over the phone, they provided a free toll number I could phone from here in Scotland, but played an important part in me saying sorry to a lady I love, I will forever remember this day, thank you! xxx

Tamara Brown

I used Burlington Flowers for my wedding July 2nd 2017. Faye was amazing and put all my centrepieces etc together for me to save me from having to. My bouquets were gorgeous and I still can't stop starring at my Head table piece. I am not a huge flower person and I was blown away. Thank you. I highly recommend using them.

s d

I ordered flowers at 10am for same day delivery but they didn't deliver that day. When I called the next day they said that they attempted and no one was home so they will try again today, but this was a lie. I confirmed with the recipient that they were home all day and no one triggered the doorbell camera. There was also no email notification indicating that it was out for delivery like there was with the delivery the next day. I was disappointed with paying for same day delivery and having the store lie to me saying that they attempted delivery when they clearly didn't. The flowers did arrive the next day and were left outside the door.

Louise Rochon

They charged my credit card twice for the same purchase. I called the owner and she promised it would be taken care of that same day. Received my credit card invoice and the refund was not there. My credit card company is now working at getting my refund. I would not deal with this company again. Very dishonest.

M C

I buy flowers from here every year for my mother and grandmother and they're always beautiful and on time.

Christine Zuk

Beautiful flowers and they kept me informed as they made multiple attempts to deliver. Excellent friendly service that I will use again. Happy to support this local business!

Gillian Adams

My son placed an order on 28th april for mothers day delivery and requested a delivery date on saturday may 7th. They did not arrive. I called sunday morning and they told me they ran out of flowers and would be delivered today. They arrived Sunday afternoon but was not what my son ordered. He ordered laege pretty in pink bouquet which is supposed to come in a fancy pink vase. He paid $80.00 and what i received was nothing like what he ordered. I guess they did run put...but since he ordered them 10 says earlier than required you would think they had a priority service for on line orders. Will not recommend to use them again.

Janet Lippa

The flowers were lovely, they were a surprise for my daughter, which she loved and their delicate colours. Thank you

Tony Anderson

Truly amazing flowers had to say Thank you.

Ann Blake

wonderful service my mom loved her flowers. thank you for coming to georgetown

Justine Galloway

We were a little disappointed with our experience. The flowers we ordered showed up 4 days later than the date we set online. We received a call on Monday saying they were out of flowers and that they would be sent the next day - our friends received them Friday. The photo online also shows different flowers, than what our friends received. There are options online for standard/deluxe, however it didn't show a photo or description of what the differences are. It seems to us that what we ordered was overpriced for what we received.

Sarah Caldwell

Excellent as always. Brightened up our friends day.

Jennifer R

I ordered flowers for delivery. They were beautiful but they were delivered a day late. When I called their location on two separate occasions to get an update, I did not get a call back. I still believe in supporting small businesses and the end product was lovely...hopefully their customer service will improve. Who knows...maybe they are understaffed due to the strain from covid. Just plan that your delivery might be a day later than planned.

Carol Stirman

.Burlington flowers are always the best quality. Got a bouquet for a friend

Catherine Armes

Beautiful flowers, arrived on time and great customer service! Thank you

frank lincoln

Thank you for the beautiful flowers.

trace serieaux

Great place to get flowers! We always get our flowers from this shop. They are family owned and really care about keeping us happy :) Thanks Burlington flowers

Jessica Dawson

I have stopped by the shop many times to purchase flowers for friends - or treat myself! Always so happy with the beautiful arrangements they create and service is always friendly. Faye is so helpful and great to my young daughters. Won't buy flowers anywhere else!

David Griffiths

Website was easy to navigate and place an order. Excellent selection and the flowers arrived on time and looked great!

Mr black

Called in the morning of Valentine’s day asked for a delivery to my fiancé’s work the lady was very friendly and helpful the flowers did not arrive till about 4 o’clock but I did say to go in after one so I understand it might’ve been held up or kept till the end of the day for deliveries I will say she love the flowers and I’m very happy with the service thank you for your quick and professional help with the special day

karen Armstrong

Love this shop always friendly

Katie B

I live in Winnipeg, MB and ordered a small “garden” online to be delivered to a Burlington address the next day. Unfortunately what I was looking for wasn’t in stock for such a quick delivery but Sandy helped me pick an alternative over the phone that I ended up liking even more! It was still delivered on time despite the order change and my sister loved it!

Melanie Althouse

Excellent flowers, excellent customer service, easy to use website!

Jack Edwards

Business cancelled a flower order due to demand and has still not issued a refund over a month later despite emails saying they will. Time for a credit card charge back. Take your business somewhere where they do not steal your money.

Gordon Thompson

The guy made a beautiful bouquet and was really nice. It was worth it and better than just grabbing one from Fortinos. Good price. Definitely going here from now on.

Peter Barkowski

Beautiful arrangements fair prices

Gus Diakoloukas

Great service!

T

Sandy has been looking after all my flower needs. Birthdays, weddings, condolence and Christmas. She never lets me down. ,????

Maureen Forbes

Stunning arrangement! Thank you so much.

doris kane

Burlington Flowers provided prompt service same day delivery ,did my order on line it was exactly what I expected. Thank you for all your help they loved the flowers.

Breanne Williams

I had a HORRIBLE experience. I ordered a succulent arrangement and balloon while my friend was in the hospital. They never arrived, I e-mailed the company as it was after hours and heard back the next day - they couldn't figure out what had happened at the hospital with the flowers. My friends boyfriend went to check the hospital front desk and they had no record of a delivery for my friend. They offered to drop off different flowers and add chocolates, which was quite nice and I told them it was appreciated but we decided to get the flowers delivered on the monday when they had what I ordered back in stock. Monday rolls around and no delivery and no communication to either me or my friend. On tuesday I e-mailed 3 times before I got a response and they said they could check once they were back in the office the next day, as they were having day surgery but their staff was supposed to deliver it. At this point, I just wanted a refund so I asked for one and they said they didn't know what happened at the hospital, then five minutes later they e-mail me again and say the hospital delivered them to the wrong person. They then told me they were sorry and the refund had been processed. I was unsure why they couldn't check on my flowers and get them delivered if they could have processed a refund outside of the office. A week goes by and no refund shows up so I e-mail them asking about it and they say so sorry I forgot and then they processed it and I said thank you and their response is "Welcome". This was the worst experience ever, and I tried to do a nice thing while my best friend was in the hospital. If you need flowers I suggest you go elsewhere. I did finally receive my refund but it took a lot of time to figure everything out - they are extremely disorganized.

Ais D

I ordered a flower arrangement for my moms birthday and they were absolutely beautiful. I ordered the morning of her birthday (February 9th) and the flowers were delivered in the afternoon (same day!). I was very impressed, especially with COVID, I know there are delays in services so I was worried about same day delivery but I had no issues with the delivery. The flowers still look just as beautiful one week after receiving them. Overall, I am very happy with Burlington Flowers and will be making them my go to for any future flower orders. Well done!

Yvonne H

I ordered flowers over the phone to be delivered NOV. 10th and everything went as it should have,,Then on Nov 13th my credit card was charged a 2nd time..I reached out to Burlington flowers and spoke with a woman who identified herself as the owner to reverse the extra charge.. She reassured me she would take care of it right away,,a few days pass and no credit..I call again..she tells me a code was not entered properly and she would do it right away herself. And today I called visa NO CREDIT was issued, So Visa is taking steps to resolve this by cancelling the unauthorised charge!! AND for me that means they have to cancel my visa!! Such a run around and a waste of my time,, I now would never use this flower shop again as they have proved to me they can't be trusted!!!

Karen David

Thank you J , the flowers were beautiful , short notice same day with in 1 hour.

Kirsty McGrath

I ordered a spray of flowers for my uncles funeral. I live in Liverpool England. The order form was easy to do, with a wide range of flowers to choose from. I emailed them direct just for reassurance and Sandy responded quickly. The spray was beautiful and would recommend to anyone. Thanks again

Donald Lawless

Excellent! Thank you.

Chanel Butler

I called and ordered six table center pieces for my baby shower. They were so beautiful and exactly the look and colors I wanted! My girlfriends absolutely loved them. Everything was made and ready to go when I picked them up, 5 star service for sure!

Christina O'Hara

Have used them many times. Always great flowers, and amazing service!

Erin Zadorozny

I paid over $60 to have a "designer bouquet" delivered. The bouquet arrived a day late and was just a bunch of leaves with a single rose. Most expensive rose I've ever bought!

Jessica Jickels

Sandy did a fabulous job with my wedding flowers! In times of Covid, I gave Sandy only a couple of weeks notice about my order for 5 bouquets and 2 wrist corsages, and she was happy to accommodate. She was great with communication, and pick up the morning of the wedding was a breeze! So thrilled with the final results. Thank you!

Rafael Leite

WORST EXPERIENCE!! Terrible customer service, flowers not good quality. I ordered two vases for Valentine’s Day to be delivered ON Valentine’s Day. This order was placed four days prior to the day of delivery. Was not given any timeline or anything. Valentine’s Day comes around and I am stuck at home waiting all day for them to be delivered. I called the store 5-6 times with no answer and could not leave a message as the inbox was full. Emailed the store, and even messaged on Instagram, none of which I received a reply for. Not only was I left furious and disappointed I also had to go out looking for some sort of flower to give to my girlfriend as she had not received anything. Not only was the service terrible and unprofessional, when the flowers arrived (the day after Valentine’s Day), the flowers looked old and burnt, like they had been sitting in the car all night, and neither one of the vases was what I ordered!! This has got to be the worst experience I have ever had buying flowers. Please do yourself a favour and do not order from here! Save your money and energy! It is not worth it. If you do not have the capacity to deliver what your customers ordered on time don’t offer delivery. Especially during trying times like this pandemic when people are trying to support small local businesses. I will never buy anything from this place again.

Jade Pankamo

I ordered 12 centre pieces for a work event. They were absolutely beautiful. Received lots of compliments. They were delivered on time and were a pleasure to deal with. I won’t shop anywhere else when it comes to flowers. Thanks for such great service!

Tracey Tyson

I WILL RECOMMEND THIS FLORAL SHOP TO ALL MY FRIENDS,THEY ARE GREAT! I just wanted to thank Burlington Flowers for the amazing flowers they sent to my mom for Mother's Day for me...I had left it up to them to pick for me I just told them my budget..My mom LOVED them..I has skyped to see them and loved it also. Thanks I will def use Burlington Flowers again

Jess p

Picked up flowers yesterday my wife loved them Thank you J .Just a shout out ! Jessp

Curtis Clarke

Needed some flowers for my anniversary. Really great and cheerful service. Excellent value. Overall great. Will be back again soon.