Here you will see all the reviews of real people who are purchasing the products of Staples (Event Planner) near Bathurst (Canada).
Now this firm gets a rating of 4.3 stars out of 5 and that score has been calculated on 127 reviews.
You must have seen that it has an average rating is really positive, and it's founded on a very high number of feddbacks, so we may be quite sure that the evaluation is very credible. If many people have bothered to evaluate when they are satisfied, it works.
You know that we do not usually stop to put reviews when these are positive and we usually do it only if we have had a problem or incidence...
This Event Planner corresponds to the category of Office supply store.
Great place to shop! Need more staff.
Awesome service
We all love Staples. This staples seems to have skipped the training part on some of their employees. I'm young, and I can find no help from some of the staff. I could take their jobs easily. Remember also it's a small town, not to huge of a selection or stock. Worth the visit. Large and clean. Friendly.
Our go to place for tablet, phone, laptop and computer supplies. Great service, friendly knowledgeable staff.
Decent staff. Fairly knowledgeable, know there store items at least. Gave me some good info on upcoming sales. Not pushy. Decent selection.
The item I called for they said they had but they did not waisted my time and gas..
They have office supplies....including staples. You can however stand in one place, including high end items such as laptops and printers, and not have staff approach you until likely closing time, maybe not even then.
What a day, I met a young man at Staples , what a friendly and helpful young man!!! In a conversation I found out how well educated he is and we open to many problems. I wish him all the best for his future and his carrier. By staples he advised me a new printer to buy and this was a super decision because I got rid of my old Kodak which made my angry for years. All the best for you Muhammad and find you the way to Staples, go and see him . you will never be disapointed.
Products offered, prices and customer service typical of franchise. Good central location with decent sized building for community.
Great service and great staff
I tried to call the store to get info on some equipment. The automated phone system is terrible. After bouncing around on hold for 25 min @ long distance rates, it hung up on me. I called back 5 more times and never got through. Maybe nobody works there.
Didn't have to wait for too long for my orders to be ready for pickup. I had to make a second orderimmediately after as the wife notified me of additional items we needed for home schooling. The manager only brought out the first order, then took a moment to double check instead of letting me go then return if I ended up forgetting. Then he brought out my second order in a timely manner.
This place once did not sell me a product that was in their stock and was available. They even admitted they just want to keep it for black friday event.
Not crowded at all
Extremely nice customer service. The manager, Raj, was really generous and helped me get a great deal. Really helpful associate GURSHARAN, and all happy vibes transferred. Had an great experience, totally loved it.
Very nice staff and everything is easily accessible.
I have extended service and accidental warranty. My laptop was sent for repair and it took 3 weeks saying that the laptop was fixed. Laptop arrived at the location and no one bothered to call back . I called multiple time and was told that …
Quick and fairly polite, but was sent to wrong area with little explanation, then was helped by a semi-condecending young women who printed off my item only to THEN tell me had I gone to the other area (further down) I could have helped myself for a fraction of the price. I paid 2.50 to print off a single sheet of paper. Not very impressed, really hoping for better service next time.
Chanya is always very helpful
Went in on Saturday and had a great customer service experience with a young man by the name of Noah, you can only hope to find employees like this
I think they should recycle a bit better you drive behind the store and they have huge cardboard displays in there garbage can. Come on recycle that stuff very lazy shippers
Worst shopping experience ever! Went there to purchase labels. No customers in the store just a group of employees hanging out at the front. I was approached by the manager and told I need to wear a mask. I am exempt, I said. He continued to follow me around the store. When I asked him to stop, he said to just get what I needed and to get out! I have never had such a bad experience in my life. Luckily I can get anything I need online and will never again spend my money at this or any other staples location!
Staff is very nice, supportive. I love to buy stuff from this location.
Ravinder and his crew are awesome! Helped me with a laptop that another store messed up on. Stayed open past closing time and were super nice about it! Thanks guys!
I have been going to this staples very often as this is the nearest location and everytime I go here, I always had horrible experience. Most of the staff is rude and their management is even more rude ignoring customers and never greets them.I went for printing my stuff and was really upset this time and wants to write this review so that they know.There were two girls Tamana and Neha denied to help me even though they were not even busy, they kept on saying extra money for helping me. I am going to complain to headoffice regarding this as their managers are not even much concerned and they make ignorant faces.
For the love of all that is holy......would you please answer the phone, I know your open and its not that busy because i had to drive accross town and im out in the parking lot. by the lard jesus im comin in!
The entire staff is very friendly
went to print of some documents, this location has the worlds slowest computers and charges an outrageous amount of money per minute to use. when asking staff for help they were very rude. I wouldn't recommend this location. I have been to UPS store and have been in and out within 5 minutes tops. staples it took 30 minutes.
refuses to answer the phone and none of the employs know anything about computers.
using as internet cafe is awsm
Great stock and store
It was okay better than others
Excellent customer service by everyone .Well merchandise store. Masks and social distance is mandatory in this location.Great welcoming experience
I visited the store today for taking a print out. It was clearly written that it will be few cents for 1 minute ( don't remember exactly). My print was taken in a minute and they showed my system usage time for 8 minutes. I was not told that the receipt should be taken out from me. As per the staff around i should know all the rules which they have in staples. Over all really bad experience, worst service ever seen and will never visit again. Can not recommend even if someone is in urgency.
Excellent
I got a Tote bag done with a picture of my Guinea pig Truffle. The picture looked Great and the tote bag is excellent quality. Thank you Staples.
Had the supplies I needed at a reasonable price.
This location is well maintained and easy-to-use! The staff could provide better service and show some interest in the customers needs, especially the print-shop ! They couldn't even download a document from my memory card to make a print! They told me to submit it from home and wait for the online service to process it!
The manager is very helpful here. He help you get the right product.
Dwayne was very knowledgeable and efficient. Knew his printers and ink!
I like it ????
(Translated) Good service (Original) Bon service
Horrible experience with staples and customer care.... No one keeps up to their word. Abhishek named employee doesn’t keep up to his word. Raj (Manager) super rude person. Worst customer service ever..... bad choice to go to this store. Extended warranty was purchased and when the printer didn’t work, came back to return it and lost money. Because I was told by the employee to wait for extended insurance to finish. I waited for warranty to finish and when came back to Staples, they told me we will give store credit but first phone claims. When I called called claims they told me that the value depreciated and printer was for $279 plus tax and I was only given $213 after taxes. I was so frustrated, and agreed on the settlement. I was told that I will be given the same printer under the settlement price that I was offered..... I agreed but when I went to Staples to pick up the printer and they told me please pay extra tax I said why am I paying more money. Because originally the printer was expensive and also bought extra warranty. The rude manager stepped in and said you have to pay extra tax. When I asked why,,,, he replied.. no discount for you. And took off. Very rude. London drugs is so much better than these guys. They go through every detail when charging for the item and when extra warranty is purchased. So people please don’t go this Store...if you want to then make sure about return policy and warranty u pay. These people are a Big lier. So be careful before shopping. Thank You.
Staff is always so helpful everytime I go to the store
Tushar was very helpful.
Great
Great work experience and perfect customer service. It was a pleasure to interact with Sabby who was my my service provider. Went an extra step to make me comfortable. Always for Staples!!
Friendly, knowledgeable staff.
Everything that Staples has to offer. Great products and service.
Lost out on AirMiles, because your chedit machine was not in service at that time . Thanks
I went online to submit a PDF document for printing. I received an email only two hours later saying it was ready for pickup. When I picked up my order, I was extremely satisfied with the quality of the printing and the reasonable cost.
If you are looking for enhanced reception in your home, visit Staples for a new router. Just magic to surf the net now!
A little ghetto but it has mostly everything u need
I bought a desk a full month ago now. Back then it was late for arrival and would be coming soon. A few weeks later, Staples was called and the customer service guy was going to get back to me about where it is. Now it's been another two weeks, he never called back and we never got any reasoning for why this desk was so late. Now I'm thinking of refunding if this desk doesn't come soon. This experience has been truly abysmal. At this point I don't care if the desk is good or not, all I care about is if I'll ever get my desk. Mind you, this desk costed more than 300 dollars and I never got my money's worth. Very irritating. Edit: I refunded the desk and got a different one. This one was ready in a few days and is great for its price! Still doesn't really excuse the bad experience we had with the other desk.
Lots of help walking around the store the only issue nobody wants to help you had to stop to guys walking around and talking about what ever happened on the weekend
Very helpful staff
Very helpful staff!
Excellent service!!!!!
Staff are eager to help, some are very knowledgeable. Prices are reasonable.
Pretty good.
Got alot of a run around, works are not all qualified
lots of items out of stock. Took forever for staff to help in electronics, when did arrive she was pleasant. When I asked for several items that they didn't have in inventory it was suggested I purchase them online from their website. …
Wow on the new stuff
I've always received very attentive service here, and the prices on school supplies are actually comparable if not equal to Wal-Mart's prices. It's worth the stop for better quality in my opinion. Also, the washrooms are really nice (key required).
Hot what I needed. We would favour a mini store in Wallaceburg.
Would have given 5 stars but Associate was overly pushy with warranties..
Friendly helpful staff and about the only place to buy computer equipment in the area.
Lack of knowledge with the manager, was lied to by employees. Overall a horrible experience would recommend to noone.
Great staff and a well organized store. It took a while to find what we were looking for but, nonetheless, we found it. Maybe next time I will head to this store instead of looking elsewhere for a similar product!
Great staff
Nice layout ,not busy
Always friendly.
Took forever to find someone to help me
Extremely helpful and knowledgeable staff. The best place for back to school deals. Also a great place to buy a computer I have purchased 3 computers from this location Even though this is a "big box store" it still has the small town feeling of Woodstock.
Customer service here is horrible, the manager had a poor attitude in dealing with me and my dad. We called the store too see if the laptop was available for pickup the guy said yes and knew which laptop we where calling about we go there, they cant find the laptop anywhere and say its not there. I find out that the person who answers the phone for them is not even in store he is at school and they forward calls to him. So how is he supposed to know what's in store? The manager gave me no resolution to a problem other then waist more time to come back later. Really dissatisfied will never buy anything at this store again.
Has all the coolest gadgets and office supplies.
I just like to secretly go there and sanitize all the tablets. I know it's weird.
Very helpful
Service is slow
We use Staples for most of our small business supplies - Woodstock location has always had great service! Recently we were in a bit of a predicament as our Epson printer was failing, and we needed a replacement ASAP. (Due to the nature of our business, we can use PrecisionCore Print Head technology exclusive to some Epson printers). Unfortunately, there has been a worldwide shortage and, despite ordering numerous times online, failed to secure a printer. We had numerous orders we couldn't fulfil without a replacement Epson printer. After explaining our situation, Brad contacted numerous stores in hopes of finding a printer that could fulfil our needs. While he wasn't successful, he suggested we speak to Kayla, the supervisor, about purchasing the floor-model (apparently, they don't typically sell floor-models as head-office doesn't like empty shelves). Kayla was completely empathetic, understood how desperately we needed the printer, and was happy to help support local business. She said it was, "no problem" to sell us the floor-model! Both Brad and Kayla literally helped out us out a very dire situation. Top-notch customer service - thank-you Brad and Kayla!
Check out staff are very helpful, friendly and make sure you found everything you were looking for. If not, they know where to direct you and will hold your order while you go look. The store always has everything we need for our business at excellent prices, including items like paper towels and coffee.
Scarlett was awesome in the Printing Dept.
It didn't have any of the electronics I needed. I was looking for a Bluetooth selfie stick that would also fit my Samsung galaxy s20fe. I also needed an adapter for a c-port to headphone jack and charger for the same phone. They did not carry these items. Also, they did not have dual color and black hp ink available. Floor associate and Cashier were friendly though.
Good
It is one of my favorite Staples location. Staff is helpful and knowledgeable. The store is always well stocked and I always find the stationery item on my list in this store.
Great service
What happened to this store?
Very nice staff
Excellent customer service. Raj and team keep up the great work. Best store for customer service
Employee knowledge extremely low. I was going to purchase a desk, but they did not have it in stock, so they sent to me Whiterock where they SAID there was 3 in stock.... Little to my knowledge, when I got to whiterock there was none in stock.
employees are very helpful.
Excellent and very helpful staff
Brought a Samsung A10 cell. Clerk offered to install my SIM card. He installed it backwards and ruined it. Manager said he was not responsible and left me to figure out how to fix the problem. Had to go to another tech for a fix (at extra cost).
I went into this location today to get some help on printing some labels for my wedding! The lady at the print and copy Center was extremely rude to me and kept saying she can't help me. At one point she was busy chatting on her cellphone instead of assisting me as a customer! I called the staples location in Langley and I spoke to a lady there who works in copy and print and she told me to come by and she will help me print the labels! That is what you call customer service! As a bride I already have so much to deal with and I don't appreciate bad customer service when I go in to a place and get refused service! I will never go back to this location!
I would give Staples a 10 out 10 for their very good customer service!!!
Best for back to school things
Horrible service. No help at all. And charged for half cut off photos that I told them are no good to me cause all the face were cut off and I check them before I printed them so don't know what's wrong with their picture printing machine. Horrible will not be using their services again.
We were pleased to be at the store, Abhishek who is the Tech Manager at the store was amazing and helped us through the whole process. He not only showed us the best products but also helped us with the best possible deal and we end up …
Never good service at Staples
Some staff were helpful some are not
Lots of good stuff, but sometimes stuffs not where you'd expect it to be. Find it on the app, order it for pickup and try and find where the staff find it.
Staff is friendly and great location
The staff working at Staples Woodstock did not rush me out the door, considering I arrived moments before the store closed.
Friendly help quick service found me what I needed
Rude staff. Not at all professional.
A great place for school supplies
All right supplies for home and the office. Very helpful staff and fast and very clean and in order.
Great customer service
Treated me like a criminal kept following me around
Extremly good service. Very professional and helpful staff. Keep it up.
The staff was so rude. Especially at printing services. Worst service ever !
Most times when you need help, well good luck finding someone.
great place to shop
Friendly staff. But low on electronics.
Always good to print something fast or making copies. Friendly staff.
I am extremely satisfied with the Brother printer I recently purchased. And Jocelyn the sales girl, was absolutely polite, and knowledgeable! Thanks????
I can quickly grab anything I need for the business at this location. And If they don't have it they will order it in pretty fast. Also love the only free shipping that usually gets delivered the next day if the items are in stock at this local store ????
I am especially grateful for the use of printing services, which I use often for important documents. Everyone at this store is very kind! Great environment and very helpful
Good stock levels
VERY HELPFUL!! THANK YOU FOR AN EXCELLENT SHOPPING EXPERIENCE.
It is a clean place and its staff is very attentive but I think that their prices are somewhat expensive I think they should do something for people who do not have so many resources
Decent customer service. I had an issue using the scanner . an important paper of mine got jammed in the scanner and it got torn while removing . Store assisted me to remove but i had to remove it myself coz store employees did not want to risk removing it themselves. Unfortunately, i will hv to shell out 20$ to get my doc back. . my recommendation to the store is to advise users to use the flatbed scanner instead of d feeder for important docs coz it wuld b a big hassle if someone's visa nd immigration docs get stuck . the store may avoid some potential lawsuits
I've always enjoyed shopping at Staples, who won't from the array of pens and pencils to all the different types of paper products, not forgetting the electronic bits and pieces, there's so much to look at, feel, discover...it's a wonder I don't leave there broke every time I go!
Staff is excellent......very helpful .
(Translated) Good (Original) Bonne
Great products and value along with a very knowledgeable staff keep me coming back to my local store....Thank you.
Staff are rude and rare
The staff are very helpful and friendly.
Staff is very knowledgeable and helpful
Good service with knowledge staff
I walked in and went through 3 associates and none of them knew what they were doing. Feeling hopeless I asked the fourth associate, an individual by the name of Gagan, not only did he give an exemplary customer experience, but also guided me to the item I was explicitly looking for. Overall I walked out with a smile on my face and with an item I know i wont regret purchasing.
They were very helpful with printing my return label and getting it in the mail.
Easy to get the help I needed with choosing a compatible SIM card to go into my imported phone.
Raj Veahuli provides awesome service, always ready help and find solutions to our problems,
They every thing I need for my business
Easy online ordering pick up nice an clean
Helpful staff
Friendly customer service.
buy your computer here and not next door....if issues happen you have someone to talk to....best cx experience last evening when my computer was broken (it was less then 30 days old, and thankfully they just done a swap for me. I had 0 wait time. I am able to do buisness today and if it wasnt for them I wouldnt be typing online if not for them. I did buy staples 2 yr extendened warranty. Best decision anyone could choose. 3 yr warranty on your computer. you cant go wrong
(Translated) Beautiful place pour.magasiner (Original) Belle endroit pour.magasiner
The manager Kim was so informative and I could tell she was looking to train the right employees to help the company grow!! If you need a job apply at Staples in Quesnel!!
Typical staples, they do NOT service computers anymore though. Everything is sent away for service so there will be a wait.
A little pricey
They are very quick regardless of method of ordering (online and delivery to your door, or online and curb side pick up). Always very satisfied with the service I receive at Staples.
We came in to purchase a laptop for my sister in law for her school and other things for myself and our sales person “Kabir” was awesome! He guided us for the best and gave in adequate information as we were looking for. Very informative …
Not impressed, got the scratch proof liquid armour coating added to my phone which seemed to attract dirt and make it stick to the screen causing two massive scratches on my brand new s21 i had bought days before after calling multiple times to try to resolve this issue being promised a gm would contact me i have gotten no where, no calls back, liquid armour are impossible to contact about this issue dont put that garbage on your phone.
Employee(everret) was very rude..when we asked for help with the fax machine
I went there to exchange/return a defective product. There was none in stock so I was given a refund. No problem. I was told I could go to a kiosk they had in the store and order online and have it delivered to the store. (Apparently staff are unable to do this.) I go to the kiosk and find myself standing in front of a LARGE monitor in the main aisle of the store. As I input the required personal information it is coming up on the monitor for anyone in the main aisle or even anyone outside looking in the window to see. Ironically there's a small icon on the screen that says my information is secure. lol I talked to a staff member that it should be mentioned to a manager to possibly relocate or somehow ensure privacy.( i.e. A small screen.) I was informed only head office could make this decision. So, I came home and ordered it online which means I can't get it delivered to Staples only to my home address. The good news is that if I'm having to order online anyway, I'm not limited to shopping at Staples although I prefer to spend my money locally.
Friendly staff and a variety of technology/supplies.
Average Staples but old location was more convenient.
I understand why Amazon is killing them
Extremely rude staff working at photo section. Not willing to help and didn’t pay any attention what i was looking for. Just a waste of time.
Friendly service and staff quiet helpful
Service really good. Clerk very helpful and knew what he was talking about.
(Translated) Quickly (Original) Vite fais
Supe deals for back to school.
Matthew in the copy dept. was terrific!
Easily accessible and COVID Compliant
Recently the Summerside staff went above and beyond the call of duty. A large printing order was required for a funeral. Stormy weather prevented the delivery truck from having the order received on time. Staples' employee personally made arrangements in Dartmouth, NS to have the order re-printed over night and a family member picked it up. Employee could have apologized and said "Sorry for your loss of a loved one. But Staples cannot control the weather. Here's your refund." But instead, she made multiple phone calls to Halifax making alternate arrangements and the re-printed brochures were available for the funeral. Thanks very much!!
Price your school supplies properly! Half the items were incorrectly tagged. Losing out on lots of potential sales!
No one will answer a phone call
I went into staples 2 mornings in a row to get assistance with color copying. The young lady at the copy desk informed me that if I didn't know How to run their machines I could not use them. She also informed me that she could not show me how to operate them as the employees are not allowed to assist as they are supposed to upsell to them doing the work for at an ridiculous upcharge. When asked about the paper and different weights was told that if I bought cardstock from them I could not use it on their machines. To say the least I truly hope this young lady is demoted and forced to take a customer service course as she is sadly lacking.
Got all our school supplies for the kiddos
Management is so rude to employees as well as customers. First of all, their manager Raj was busy on his phone.Their printing staff is always short, there were other employees in store doing nothing and refused to help, poor girl in printing was helping 5 people at a time and their manager Raj was rude to her and didn't help at all.He was so rude to me saying"what do you need".I would give 0 rating to this store's management. poor customer service and short of staff. I would never come back to this store. Worst experience
Always well stocked staff are helpful and friendly..
Seams Staples has stepped up there game. I'm not much for shopping, It usually irritates me especially places like Staples. But last time I stopped in the pricing was competitive, shopping was more relaxed & I found what I was looking for quick & easy. Great job Staples, I"lol be back.
Excellent Service and Staff, customer service was great ????
This a business service, store that also sells to individuals. I found store staff willing to help. Often I have just broused to see if their are shelf sales, and that's fine, too
I have always received prompt service when ordering online. On one occasion, an employee called me after submitting an online printing order as I forgot to request a method of binding. This service prevented a delay in my receiving the order.
Wow- great store! Large enough to carry most everything you’d find at a location in a larger city. Centrally located near many other retail stores. Service is top notch! The manager is very good - friendly,helpful (not high pressure to make a sale) and VERY knowledgeable. I feel confident buying from this Staples!
Found everything I needed. And had 3 nice young Male employees ask if I needed help. Twice, I did! Thanks!
Really good help from a lady with the PC department. They had only a few options though.
Eric is always helpful and knows his stuff. Always get the best service when I'm there.
Love the Service
Great selection
I have shopped here plenty of times before and have never experienced what I did today. Yes I did purchase what I went there for but I was asked many times if I needed help by one store employee and told him I was looking for a few items plus a chromebook. He persisted he would help when I was ready and it felt like he followed me around the store even questioning me again if I was ready.....so I asked another person to help. Then was offered the protection plan and repair plan; which I declined and then was questioned about my decision and told the benefits AGAIN! I don't like the pressure tactic sales, it was like I was buying a car but I am happy with the Chromebook I purchased. Hope this doesn't happen again or I will be shopping elsewhere for my electronics and office supplies.
Staples is best place to buy stationery items. Recently i bought calculator from staples delta store. I couldn't able to find particular model but Priynka help me to provide that stock. I really appreciate priyanka. Thanks a lot.
Quik
Great place to shop for office and school supplies, with a wide variety of items! They also have a printing station for most printing needs. Friendly staff too!
Excellent customer experience. These folks are professional and helpful. Debi was able to patiently help us resolve a difficult situation with our electronic equipment, even in the midst of the chaotic back-to-school rush. Thank you!!
Not very well stocked, they do not have a lot of what is advertised in the flyers.
Thank you tushar for helping me with printers .I came here last week to buy printer and this employer was full of energy and information, this was my first time here shopping for business at staples and i liked the service.
Rude employee. Gave me attitude when I asked her the return policy.
Full service Staples. Had what I needed. Helpful staff.
Product not available. Poor service.
Went in to give away old electronics for recycling. Staff was friendly. 5 minutes and I was done. A++
Printing services need to be better.
So much to choose from I find I spend so much time in the store trying to make up my mind
Awesome people
Robert was a great help finding the right ink cartridges for us on Friday. A pleasant chap, and very informed and helpful... all with a smile. Thanks Robert.
Great customer service.
Pick up supply's for a friend, I got to say this business is easy to find friendly STAFF.
Great stock of electronics
employee named prabh is so rude i will give 0 rating for her...dont know how to deal with customers
I normally visit this store once a week. Even though being a regular customer I had a really bad experience once with a season associate Debbi. I just had a query and I went to ask her but as it was closing time she started talking rudely and she asked me to leave the store. I hope the store assistants know how to treat there customers without discriminating them by their age.
Excellent customer service.
Great place to shop
Great stores, seem to carry a large variety of office, business supplies
Very nice store! Kept clean, staff and friendly, knowledgeable, helpful and nice!
The Store Manager Aaron is so helpful and professional. I always find the right product for my needs. Excellent service far better than the neighbour store
Found a good selection of products I went looking for, at surprisingly good, competitive prices... AND met a sales associate (Dan) who answered my questions perfectly, and who gave me some good, honest useful suggestions. I made a purchase right away and I WILL be back to Staples for my next major 'techie' purchase!
The tech support is very knowledgeable. My laptop had a software problem and they resolve it in 20 mins.
Fast and efficient. Had exactly what we were looking for. Sales person knew exactly what I wanted and was talking about, told me about a sale they were going to have and how to get it even though I was too early for it.
Never get very good service there and not very knowledgeable staff. The staff does not know the products they sell. Make sure you know exactly what you're going in for.
Good store and nice staff, always found the stationary I need
Always been a good place to buy things like school supplies, and the location is very organized.
Awsome place for anything you need for office school or organizing.
Good quality item
I would comment: worst phone service I've ever experienced, but they would actually have to answer the phones for that..
a great spot to get your electronics
Nearest store to my residence and office. Excellent servicing under the management of Mr. Raj Veuli.
Perfect Christmas ideas!
Meets the want and needs that staples offerers
Item was damaged, refund process has been a nightmare. Will initiate a chargeback due to lack of customer service. STAY AWAY
Don't go when the school has just finished other wise good service and friendly staff
Lots of stuff to choose from, friendly, helpful staff
No customer service..staff busy in their own talks..rude behaviour of most of the employees i asked for the help from..making the customers wait without any reason..Every time i visit the store the staff is always rude, bossy, clumsy. On the scale 0-10 id not even like to grade them 0.
The staff are terrific and they always have the general things I need.
They have friendly service in the store and decent prices . I found alot of stuff i want i need to order of the internet as they dont stock it.
They didn't have staples 3 months later, still no staples. 11 months later, they had 2 packages.
???? when best buy didn't have, these guys will. Occasionally better prices. Also I teach my children at home and they have a descent supply of workbooks, arts and crafts etc...
Quick and easy shopping. Had exactly the products I needed.
Bought my laptop here
Staff is friendly and willing to help find what you need for a speedy shipping experience.
So heres the story. I needed a file printed on 8.5 x 11 and laminated. So I was told to use the computer to print the file. The computers are pay per use. You put your visa in it and it charges you. So I proceeded to print a page in the …
Good service ????
That was my first ever visit to this location. ....and I had really bad experience. ....I just went to scan my one document. ... (2 pages)and the staples employees ..I ask one of them to help me out there. ...b'cause I was getting late for my job.....and I didn't know how to scan and attach documents to my email. ....but this guy instead of helping me just start giving me instructions. ..but that instructions doesn't works properly.......b'cause ...time was running out I was being charged by time....and I called that guy 5-7 times but he didn't help me ....and in the end I hardly managed to complete my scan ....but I had to do it twice...spent 8 dollars and lost 15 dollars from my job.... (around an hour late...)so it cost me 23 dollars to scan one document of two pages....I lost money doesn't matter. ..but only thing matter is such a bad customer service. ....so friends....if anybody reading this post....be prepare to spend a big amount for a small job... and to the staples management. .. Please stop all these..scan or printing .. ..if u guys are unable to manage. ... And I would never recommend to any body to this location. ... So shameful. ..
I showed up with only 15 minutes before they were going to close and they did a bunch of printing for me anyway. Awesome!
Great specials and a variety of supplies.
Your typical box store..
Products are fine, but the next day delivery statement is not true.
Good staff and the manager is awesome. They go above and beyond. I'll keep coming back to this staples. 10/10
New Years Day Might Effect Is it a day to day operation
Stationers of good quality
Good
The Delta store is amazingly organized and really appreciate Store Manager Raj who helped me out to choose perfect suitable product according to my need, Must say will definitely come back again to buy more from this store in future too ..
Excellent computer / electronics personnel
Most of the things required for your office are available at competitive prices
Great place for school supplies
would be nice if you put the updated store hours in the curbside pick up email or on google. Online it says you guys are open at 9am, once i get there I see you guys are only open at 11am. Its frustrating to say the least, since I live 30min away and I had to take time off work.
Giving low rating because the website hours are incorrect and service here is completely terrible.Went there a couple times using this app as reference and the hours on this are wrong. They close 1 hour earlier than it states here and open one hour later than the stated time. Also I bought a laptop here, floor model, and they had to wipe the computer prior too, it took them 2days to do this which is ridiculous. Was thinking of getting them to install some software I bought there but didn’t entertain this if it took them 2 days just to clear out their stuff. ( note: i tried to call several times within these two days to see when I could pick up but no seems to pick up. I literally called about 10 times) when I made a trip there it wasn’t even ready. Had to wait about 30min. When I got the laptop they had no box for it... which is hit and miss as it’s a floor model, but they didn’t even try to put it in a plastic bag or even another box. It was snowing outside. Only when I asked about another box or a bag and gave them a look of disappointment/dissatisfaction I may have eventually got some attention. The guy gave me a free laptop bag. I really could’ve cared less about the laptop bag, anything would have worked. If it wasn’t for that this would have been 0 stars if this was possible. Only reason why I go here is that my company has an account with them, otherwise I wouldn’t bother shopping at this location.
Great service... only bought stamps ????
Great service but didn't find what we needed because it wasn't a simple request
Great assistance, had the product I wanted
Excellent Service at store ..All staff is so, nice and friendly to assist ..On top Raj is the best guy among all who provide you exceptional good Customer service..Highly recommend store shopping..
Staff helped us choose which model of laptop was best for our needs. Didn't try to push anything more than what we needed. Did offer us extended warranty. Quick, efficient & friendly.
Great staff, very friendly
Very helpful
Great friendly staff, never to busy and very clean
Always stopping by. The team is awesome while they have helped me in finding great deals.
Amazing spot to shop at. The staff is super helpful and knows their stuff. Definitely recommended ????????
I shop here for most of the business office needs. I am always happy with the customer service. The store is always clean and tidy. Thank you for looking after your customers.
Good deals and good quality merchandise
Always quiet and clean. Staff is helpful, but not pushy.
GOOD
Great customer service, was in and out. Found everything I was looking for plus a few extra things. Love the quality of the binders for the price.
It's a staples. Lots of out of stock items.
I have visited Staples outlets from the far north to the far east. Eastern Canafa that is. Always the same. So no matter which store outlet you shop you know what to expect.
Very good customer service and helpful staff.
Easy to use on line printing and customer service is always great.
I absolutely love shopping at Staples, they have amazing prices, we went there in search of headphones for my brother, when we got there we found that the headphones was cheaper at an online retailer and then the staff at Staples informed us that they can try to beat any online prices which means got the headphones for the same price as online and we didn't have to wait for delivery. Friendly and well informed salesmen, I would highly recommend.
(Translated) It's cool! Clean and good (Original) C'est cool! Propre et bien
Awesome customer service assistance
I go there mainly for my printing and stationary accessories. I have never been dissapointed since I have been visiting the store. There are always varieties of accessories you are looking for and this makes it more easier to make choices. …
It was good.
5 stars goes only to GURSHARAN working there. He was so helpful and has an outstanding customer service skills. Not many people in these stores have good communication skills but he was really good.
The staff are great. Staples itself is awful. No indication when items are "out of stock". Had terrible experiences with print shop, again no fault on the staff- I'm sure they were short handed and probably running behind.
Awesome service by RAj Veauli , always ready to help customers , provide good suggestions regarding office supplies , appreciate all efforts of staff of this location for helping customers during this COVD -19 situation. Thanks .
Went to Staples with the intention to buy a Mac, was approached by Robert and feel this man should be cloned and available to teach how customer service really works! 100% satisfied with his knowledge and complete one on one attention. He made sure I completely understood what I was buying and why, at no point did i feel he was being pushy with sales tactics. Thanks for helping me make my sons Christmas wish come true
Friendly and fast helpful service!
Bought a tablet, brought it back to unlock it. They were helpful. Waste of time trying to phone them. They dont answer the phones. The lady told me customers come first, hmm I am a custumer dont I count. Very poor reply coming from a staff and a very poor answer. Found her kind of rude..????
Friendly staff for the most part. Sometimes the copy center has people that aren’t sure how to work the printers so if you need something ASAP know you may have to give them a few moments to sort things out. I recommend sending to print online and just picking up in store that way you aren’t waiting around :) store has never been very full so it’s nice to have workers that are free to help you though you’ll have to go look for them.
Great place friendly staff ????
Had to get out....asked 6 times what we wanted...i guess at 8:30 am they have nothing to do ...so they harass clients...COULD NOT BROWSE STORE AND FIND SOMETHING...so let's go to bestbuy ...and BUY!!!
Lucas is a fantastic worker! he not only helped me pick out a printer, but he also cured four out of five of my terminal illnesses! On top of that, he also saved my marriage and helped me beat my alcoholism.
They got a great deal
(Translated) Good service today,. I would like employees to wear a mask or visor. I wear one and everyone wore it there would be no covid thank you so much (Original) Un bon service aujourd'hui, . J'aimerais que les employés portent un masque ou une visière. Moi j'en porte un et tout le monde en portait il n'y aurait pas de covid Merci beaucoup
Friendly and helpful staff
Excellent , clean washrooms awesome service
Poor customer service. They ignore you as if you aren't there. Best find a real Purolator office.
Typical staples has what you need. Staff friendly enough
Excellent service. Very helpful.
Went into Staples a young rep approached my Mum and I in the printer aisle . Mum picked the printer she wanted and he left and started talking to other customers forgetting about us. I approached again so he took off to Look for it after 10 minutes talked to another rep he got the Manager. After another 5 minutes we were told they didn't have it in stock
Great place for great products!
Nice location. Never had a bad experience here. I was about to find coffee pods for the Nespresso here
Staff is helpful and friendly.
I went with my aunt as we both had curbside pick-up orders. She called once we arrived and listened to the recorded messages but then someone picked up and hung up immediately. I managed to get the employees attention when he was bringing items out to another person. At that point everything was good and the employee was very friendly and helpful. 4 stars is only because my aunt was hung up on but it wasn't a huge issue.
Clean store can be difficult finding sale items at time, each store seems to be laid out differently. Staff can be hard to find at times, most are friendly and helpful, others are lazy and don't come to help you.
The floor was so dirty . It seems that they don’t care about cleaning ( sweep)
Knowledgeable and courteous staff
Nice friendly staff
Everything I've ever bought here has been returned within a week due to an internal issue.
Very helpful and friendly
Very helpful staff. Helped me find everything I needed for my project.
Used the self serve copy center. Equipment worked and had a productive visit.
By far the most under trained and rude staff I have ever come across, hands down. It's best to just wait for any other business to open up for what you may need if you'd like to keep your sanity.
The process to get a photocopy is ridiculous! Go across the street to the library!!! Never again.
Prints turned out great, service could have been more pleasant.
The store associate was great. Very helpful and knowledgeable. We were purchasing an office chair and he showed us only the ones that met our criteria. He did not waste our time as we told him we were in a hurry. A good shopping experience!
someone needs to answer the phone I called 6 times over 3 days and only once did someone answer
I needed to get a new ink well for my Brother Printer and they have every type of style Brother makes. It's terrific to go to a store and they have what you need. The model # was different than the one I had on my old container but the customer service guy help me and showed me the one container that would work with my printer. I was very happy to have received such quick and kind service. Even with a smile.
They were very helpful
Awesome place
Staples
Great service!
Raj, the store manager was so helpful and made my job easier by letting his staff know about the printing services I desired. Purchased a laptop with the exact specifications I was looking for inspite of the laptop only available online, the technology supervisor, Abhishek stepped in ordering the laptop and giving me the best deal which is hard to get. Their warranty plans includes so many good things. They are doing a great job even in these hard conditions. Best store. Keep it up. ????????
Customer service goes a long way. Asked for something to be laminated. The young lady looked at me and said..no same day laminating. After a brief conversation about how I have always had same day, she abruptly said..fine if you want to wait 2 hrs...I commented on her lack of Customer service at which an annoyed eye roll happened. Just like that, both of our days altered because manners were not used.
Helpful staff with great attitudes. Gabriele is a standout! Fairly large personal print project delivered on time at a good price!
Bought some Bluetooth light bulbs there and when we opened the box at home it wasn’t even the same product inside the box as it showed on the box and it definitely wasn’t Bluetooth either!! I tried to return them and they wouldn’t take them back. I think they should make sure the customers are actually getting the product they are paying for!!
Very rude person on the phone. Acting like i was a bother
Excellent customer service. Helped me with everything I needed.
Was able to find the last minute supplies that I needed to open our center...
The staff at this location went above and beyond my expectations. I was in need of a new laptop, headphones, chair and few other things for starting school. They were incredibly helpful and quick to bring in the products that I was looking to purchase. Will definitely recommend to friends.
Poor customer service was my experience! I was standing and waiting for while before anyone decided to acknowledge my presence.
Staff helped me pick out a new office chair and it was on sale. Thanks! Staff were knowledgeable and helpful
good prices
Communication between ordering and picking up is non existing but the man who helped me when I picked up my order was amazing. Everything was as expected if not better. Overall a good experience
Good store overall. They carry a very reasonable and well balanced selection of useful products. I had a document scanned for me at this location, and was not very impressed with the quality. Had to get it done again elsewhere. Still like the store.
Gotta say though the folks here are excellent. Whenver I spend any time here I'm amazed at how friendly and helpful they are. Whatever Staples is doing here is working because the staff legitimately want to help you. I've had them do some digging for lost receipts for me and weird warranty claims, and managed to order in/source special products that were hard to to procure online. Always come through every time. Great store.
I went there looking for a printer, they had many unfortunately they had no ink for the 3 or of the printers I was interested in. Probably not entirely their fault as the pandemic rages on in the world store shelves everywhere are lacking certain items that I used to take for granted. .
Great prices on school supplies
Staff were nice and courteous, Problem is their delivery service. Was told I would have item I ordered the next day(thursday). Took a day off to wait for item, never showed up. Called and was told that it would be on Friday instead. Ended up wasting the whole day friday waiting for it to show up. Went in Irate about wasting two days, saying I want to cancel the order. Was told I would have to wait for the item to show up on monday to refuse delivery before they can refund. Guess what... they never showed up on Monday. Very Disappointing, and will have to do a charge back with CC company.
The service was spotty. If I wanted to know where to find something or anything about a product I would have to find someone, usually behind a counter. The only service I really noticed was that of security. In fact I think they could tone …
Very rude staff.
Found what I was looking for easily.
Very, very helpful they try to help you in every way they can.
It's a small Staples store with limited merchandise.
Good service
I believe they had a new worker (Indian girl) working at the printing help centre/station, but basically I had ordered (online) some paper work and paid for multiples of those prints. I’ve been coming there a lot so I fully trusted and knew …
Used the printing service. Took a while to figure out but all good in the end.
Great service and super friendly people, just about every aisle we were going down someone was there to ask us if we needed help with anything (although that could be annoying if your going in knowing what you want and where it is)
Great store and wonderful staff
Usually find everything I need. Staff aren’t always super knowledgeable but that’s okay
Horrible customer service and poor stock. “What the website says we have for stock has nothing to do with us” Not stepping foot in that store ever again.
A large selection of office supplies,cell phones, and all electronics, everything you need for your office or book keeping.
Is it a common occurrence for a computer repair to damage my laptop screen, fail to install my hard drives and downgrade my OS then cause my laptop to blue scree. $250 scam....
Have gotten many things from this location and have had great helpful service every time.
Good service, good selection. Teachers get a discount
The staff don't seem to know anything about the store if you ask them anything they usually just go get someone else to figure it out but at least most of them are friendly.
Good selection.
6pm on a Wednesday. No one on the floor to help customers. Walked around looking for an item for 15 minutes before lining up at the cash to ask for help. The poor guy at the cash worked at the print shop and couldn't help. Will shop elsewhere.
Bought a sculpt keyboard... didn’t work, and since I’m out of town, thought it better to ring them and ask if this was a common occurrence with, hopefully, an easy fix... tried successive times to get through on their advertised number and no matter what option I chose, nothing happened ... the call would ring once on the specific line chosen then nothing... dead air. In this day and age, you’d expect someone to at least be able to answer the phone in the technology department.
Good ????????
Good staff lots of selection and good prices
The cashier Sonia was a really good help. I wish all the employees can be like her especially that girl. I don't remember her name the initial was J
Order online! You will get what you needed! I find the store does not always have the best stock on items
Love our Staples. Keep checking for great deals.
Curb side pick up fast efficient proper product
The most professional service ,cortusity,provider in town .
Friendly service, clean store. Was able to purolatw out urgent documents and shops for school supplies at the same time.
Knowledgeable staff, great service, and they have competitive pricing. I showed the price of an item online and received the same price in the store. Awesome.
Excellent customer service. Very helpful staf .
Always helpful and friendly. Worth checking in when looking for electronics too!
Found what I needed easily. Android pay worked perfectly.
This is one store I have to give Thumbs up to is Staples.I don't think I ever went inside that store without coming out with what I was looking for.The staff are very knowledgeable and Friendly over there.Not too many places you can say that about them.
Anything electronics you need you'll find it here
This is for the shipping services only. I tried to priority overnight a package on dry ice. After 2 days the package was not delivered. After jumping through hoops I find out that the package did not even leave the Staples drop off depot. I …
Attended this location today, best experience ever. Abhishek the tech find a printer and helped with all my questions related to that. I’ll always recommend this location
This location always over charges me. I bought a binder that was on sale for $5 and I was charged $8 for it. When I complained about the false advertising I was told they had the wrong sticker under the wrong binders. I was passed on to different people and had to repeat my concern. Regardless of the complaining I did, they did not honour the $5 sticker on the binder. On another day I went in to buy dividers which were marked $3.19, but was charged $4.26. I didn’t bother complaining because I was in a hurry. Today (April 02, 2018) I went in to buy 2 duo tangs. My total came up to $1.06 and I gave the cashier $1.10. She closes the TIL and only gives me the receipt. I looked at her and said “where’s my change?” She then appears to be shocked. The Staples in Delta seems to either be doing poorly in sales that’s why they have to come up with every scheme to make every penny or they either have a terrible training process. I will no longer be shopping at Staples!
It’s a Staples.
can definitely confirm that the manager here doesn't know much at all about computers. Didn't know that Chromebooks have their own OS, and was rather rude, Dunder Mifflin is a WAY better business.
Good@
Brought my order promptly to my car
There friendly and knowledgeable staff are eager to help with all your questions and offer advice when needed A great store professionally managed with great staff .
Very good
Has what you need for the office and home.
Ask for Lucas he is awesome and helpful
Clean store with a decent selection of products.
A friend in deed
Good device, good deals.
I came recently came to get some forms printed and had a wonderful employee help me! Carol gave me excellent service and helped me get everything I needed. She was polite and informative. Thanks again for the excellent service ???? I will be back!!!
Knowledgeable staff, printing& scanning services are fast and friendly.
Had to search for someone to assist me...while several staff made themselves look busy...then my request was responded to like I was asking for a miracle...
Worst customer service they don't care about their customers no wonder why its empty all the time..this location has so much potential with proper staff .
My order was read and the poster copies looked great. The online service worked perfectly. I gotta say, that was easy.
Great costume service
They just started charging for the fax cover sheet. So what would have been $4.60 last week, was $9.20 today. Big money grab.
Quick and easy colour copying
Great Spot Friendly Cashier!
I ordered a Same Day Calendar expecting to pick it up later that evening, however, it was not until a week later (and two visits to Staples) that I was informed they could not print the calendar due to a problem with the file. Consequently, two questions come to mind: 1) How could there be a problem with the file on my end if it passed through their system? 2) Why was I not informed about the problem the same day I ordered the calendar? I have not had problems using the printers myself at this location, but that also does not involve their staff. I was reimbursed for the calendar nonetheless.
Customer service skills not great! I ordered an item 3 weeks prior to Christmas and prepaid for it. I was told at the time that it should be in before Christmas. I understand they are not in full control of these things but I went in last night to check to see about it, as I haven't heard anything and a manger happened to be standing there when I asked the cashier. The manager looked at me and said we haven't seen them yet and I mentioned I was told I would have it for Christmas and she just looks at me and say "well, it isn't Christmas yet". She wouldn't make the effort at all to look to see if there is an ETA or anything. Very disappointed!
No service was there for 30 min To but à tablet and NO body came To see me
Stores good, but to get a hand with anything or find a staff member capable of helping you is beyond impossible.
Despite not having many staff onsite the two individuals who helped me out - Parker and Tanya - were excellent. Tanya went above and beyond to accommodate my needs in the Copy Service Centre. She was personable, kind, thorough and professional. Parker was literally running in order to serve the many customers as quickly as possible. He was time-efficient and both staff knew what they were doing. Thank you!
Everything you would expect from a Staples store. Slightly difficult to get assistance from staff.
It's Staples which I enjoy, maybe a little too much for an office supply store. :) Products are normally in stock, the store is organized nicely, and it's clean. I find there's normally more then enough staff working and they're always friendly. I've been asked while browsing Computer stuff if I need assistance nearly every time I shop there and if I say No, they are fine with it, letting you know they are available if you need assistance and then they don't bother you any farther which is nice.
They have no products Samsung galaxy note 9 screen protection
Zero service
Staples like any others
There is a sale going on till 2nd Feb 2021 25% off .
Typical staples
Favorite place to visit during holiday season, have fantastic choice of pens; journal's and memorabilia which make for ideal Xmas gifts.
8 people working there (that I could see) and no one could be bothered to ask if i needed help. Too busy talking to each other. People wonder why Amazon is taking over the retail universe.
After going home to get some phones to sell them to get a new phone cheaper and wasting gas and an hour and a half the phone that I wanted that they said they had they didn't have
(Translated) FAST, GOOD QUALITY SERVICE (Original) SERVICE RAPIDE DE BON QUALITÉ
Friendly staff, easy to use photocopier.
(Translated) Poor service, the seller couldn't even answer our questions and didn't seem interested in finding answers either. (Original) Service médiocre, le vendeur ne pouvait même pas répondre à nos questions et ne semblait pas intéressé à trouver des réponses non plus.
Staff had no idea what they were doing..how do u have a job in printing if u cant figure out how to enlarge a print
This location is extremely clean and organized. Associates are very engaged and knowledgeable. General Manager Raj was second to none for the service I was expected. Cashier was very friendly. Overall my experience was great and made my morning pleasant.
Lots of paper and if they dont have it they will make a call and get It
Always friendly service and advice from sales associate Brian Bartlett and cashier Crystal.... Thanks.
Do not have the time to close my shop to drive all the way down to Staples to find out why another one of their re-man printer cartridges says it is not compatible with my printer, again! Tossed the last one out but not this time I should not have to. Fifth time I have tried to call and not been able to speak to anyone. Frustrating for sure for anyone. Understand staffing issues etc...but why is there not a Customer service person on full time? It does make sense for a business of this size with the variety of products they sell. Hopefully they can have this issue addressed. I always get helpful and good service when I go into the store, just not the phone.
Friendly staff. Not usually crowded. And I'm always surprised at the neat and unexpected things I find there. Something for everyone, not just office dwellers.
Best selection if computers, laptops, and tablets in the region. The staff are friendly, knowledgeable, and provide good customer service. Clean, well organized shelves with good signage make this a pleasant shopping experience.
Worst customer service ever especially from Erik.....very sexist. Should be fired.
Employees were so so helping,soft spoken.
Good service.
Bought a video card yesterday and came home looked at it and it was previously opened. Took it back to the store the next day to exchange it and Manager on duty told me that I can't return it because it's open. Are you crazy I didn't ask …
I had 4 people ask me if I needed help in the span in a minute while looking at headphones. I don't know if they thought I was stealing or fishing for a commission but it was an effective way to chase me out the store.
They usually have everything I need and they have been great with warranty replacement.
Everything worked out great.
Very clean, organized and staff is very helpful
Went to get copies of my driver's license, I need to have both sides front/back on one side of the paper. I asked the lady at the copier counter for some help and was basically told the instructions are on the copier. After wasting 20/30 mins of my time and maybe 3/4 dollars I left and had the guy at the UPS store do the copying for for me and only charged me $1.30. DON'T wast your time at Staples go somewhere where the staff is willing to help. This is not the first I've been blown off by the staff at this location.
Good deals friendly service
Great Experience, and Customer service .. Manager helped me out and had excellent knowledge. Thank you Raj
Extremely rude staff. I didn't know a lot about the difference between a good binder and a bad binder. And the staff almost refused to help me. I always have a much better time with the Staples in Charlettown.
Staff is very helpful, no extra questioning when asked about price match, they take less than a minute to confirm it and then carry on the transaction. Great service.
Good service
Excellent curb side pick up service!
Been doing printing business with them for a while now, never had any problems with my prints. And their employees are very nice. Good prices also.
Not a good place to buy computers, and other expensive electronics. Also, there is a chronic lack of employees, so finding someone to help you is very difficult. There are better Staples locations elsewhere.
Good selection computer department is knowledgeable and helpful
Friendly staff and good customer service
It has almost all the stationery items. The school semester will be starting soon, and you may find all the items stated in the school supply list.
Super
Good option so good price
Very nice people
Staff was helpful
KORINE VALLEE is one of the reasons why I go to Staples her customer service is impeccable.
Bit of wait time. Otherwise, okay
I visited the store on March 20th, with a very large package. Crystal, or Krystal helped me get the thing ready for PUROLATOR. She was exceptional. Friendly, helpful and incredibly efficient. She somehow managed to serve , and satisfy 3 clients simultaneously. Had she been wearing a Fitbit, I have no doubt it would have been overheating! She is a credit to the Staples, Summerside store. I would hire someone THIS COMPETENT in a heartbeat. I will be back to Staples.
Exactly what I needed
Trying to get copies done no luck printer's were down
We what to staples and some one told us the all of the ink was the same on brothers printer but when we bought them they didn’t fit at all now are 70$ event to waste
The young man was very helpful And professional
Needs a new manager doesn't treat customers very good or employees very well
Friendly staff
Horrible service from the Store Manager! Definitely not shopping here anymore!
Good ????
Wish it want so costly for the date book. But for since reason it is. Great store. Employees polite. And helpful.
Great options, good sales, good service...????????????⌨????????????????☎️
Friendly service, staff were able to answer all my questions and assisted me find exactly what I was looking for
Always helpful friendly people
Decent selection at decent prices
Good place for printing stuff lots of printer they have for heavy jobs ????????
When I walked into the store I was greeted with welcome smiles .The employees asked me what I was here for and pointed me to the right aera of the store to go. They made my visit very pleasant and easy to get my business done fast. Thanks Staples.
I had experience setting my Apple I-pad with Joseph.He was very patient with me,took his time to explain to me,and set it up.I had to go back a few times ,was very happy with the service.I have never had an Apple I- pad before, but a very happy with it,Gettin used to it. Thank- Joseph and all the staff.
I was treat courteously and promptly. I had a defective item that need replacing. If you need to take insurance on an item remember to keep packaging. No Packaging no returns. Just a hint.
Needing printing or other related services?...definitely go to this location!! The customer service was amazing! You can do it yourself (guidance is provided) or have them do it for you. Super fast, friendly, professional and they made it so easy for me to get the job done! Great prices too. The thing is I am the worst at this kind of thing...the woman who guided me made it easy to understand. Also a great ambasssdor to Staples offering impressive information about other services like banners hats etc for your business or organization's needs!
Chanya at the copy/print desk was extremely helpful and patient. She is an asset to your store.
We went to print a project for school. It was self serve but would not print an Excel chart...still not sure why. We were able to cut the items with a paper cutter but it was very sticky and hard to remove each item. They had tablets at the …
Helpful staff available.
Fine good stock. One place you could actually fine a graphics card until recently.
Good selections
Had all the office supplies I needed. Staff were helpful in locating items I needed that were still boxed and hadn't yet been put onto the shelf.
My husband and I were at this store to purchase a desk. When my husband found what he wanted I went to the front to ask for help. The woman there said something into the mic and I went back to my husband. We waited a good 20 minutes, I could three staff people mulling around the teller but nobody came near us. My husband said that's it let's go. On our way out 1 person asked if we want help. I went off like a firecracker. Sorry but they don't want your business, so don't go there.
Good prompt service.
Great service. Helpful advice
Always good service but sometimes find it hard to navigate the store.
Incredibly well trained, cheerful and very professional staff. A very pleasant experience. Thank you Staples, well done!
These guy annoyed the he'll out of me...called to check product in specific for avalibility, they assured me they had it n put on hold...2 hrs later I get there and it's the wrong item they cannot find one no stock!! Incompetent is the word that comes to mind...
I asked Debi about the price on a stapler and she was very rude about it.... so unprofessional. Not satisfied at all!
Eager, helpful staff and we'll stocked shelves keep us coming back.
Staples in Delta is one of the best retail store for our daily business needs. My today's shopping experience was remarkable. Signing up for prefered customer, ordering online process was extremely easy. Store is clean and sanitation station was on the countertop, made me so comfortable to be hear specially during this pandemic. I love this store.. General Manager always on top of customer satisfaction. Absolutey an remarkable experience every visit we had. Thanks to Delta staples team!! Be blessed!
Great service
Even though they were slammed with back to school shoppers, Jason (manager) found the time to help me! Friendly and fast, great prices.
Good
Customer service is excellent. The aisles are kept clear and the materials are well displayed and readily available. It's back to school time, yet the store was neat and orderly.
Great place to shop, staff very knowledgeable and treat you with great friendly service and respect. Great management team, store well managed.
They never answer the phone. They have missed MANY sales from me because of this. Even going into the store it seems like it takes a long time for someone to help you. Answer the darn phone!
Big shout out to Jay for all his help last Wednesday! Very knowledgeable on all products and told me everything I needed to get to set up an office for a certain company! Right on boy! You could teach a few things about customer service! Good luck in all you do! Kim Fleur de Lys ????
Always great service!
Great place to get papers laminated, faxed, or enailed
I purchased ink and paper on Monday December 12th. My overall service was decent nothing over the top. And I'd like to add the store was not busy at all. While being served by the cashier Kate (who was somewhat friendly), at the end of the transaction she was waiting for my receipt to print and she proceeded to text someone on her phone, waited til she was finished and gave me my bill. I didn't think this was very good customer service. She has 2 15 minute breaks and a half hr lunch, this is when her phone should be used. I wasn't overly impressed.
DIY all your Digital paperwork/posters
The people at the store are very nice but the new location is a real pain. It was better when it was located in a business area of town.
Great store very clean
Great staff especially Jordan!
Terrible service, returned an item in store and was never refunded. After contacting customer service, online chat and the store no one was able to assist any further. Finally they acknowledged that they never completed the refund. After …
Sorry, we can't help you... our printers our down.... oh we sold you a dry printer cartridge? Oops... not our fault
Affordable printing....
(Translated) Make a good purchase (Original) Faire de bon achat
Great service !
HIGH PRICES, SHOP CAREFULLY. !!!
Clean store and good customer service.
Found exactly what I needed for my new job
We came to staples to buy some ink cartridges and we asked and some employee and he gave us the wrong information and told us to buy 101 ink cartridges but they did not even fit! When came to return them they not even accept them and they did not even have the 101 printer now I just wasted 70$ on some stupid ink cartridges
Bring your mask if you're photocopying!!
Got fast assistance
Knowledgeable staff
This store has more to offer than meets the eye. Order lots of things not on the shelves online.
Excellent, friendly service - thanks!
I recently purchased a laptop and an Ipad Air from the Delta (scott road) Staples store. Excellent customer service by the store Manager Raj as well as his entire team. The young tech team members: Harvy and Gurnoor provided great technical insights which made the decision making process quite convenient. I was also quite thrilled to see the emphasis that the store employees were putting on enforcing Covid guidelines despite it being a busy day. All in all, a fantastic experience for me. Not many stores/ store employees can match this kind of energy and passion towards ensuring utmost customer satisfaction!
Good customer service, knowledgeable staff and the store was well stocked
Excellent store with better service than any other Staples I have ever shopped. Thank you Crystal for your customer service. You're amazing.
All your stationary needs in one place
Nice place
A bigger selection of products wouldn't go astray (there's a better selection on their website) but the service is great!
Went there to purchase an item that we needed help finding. 2 customers in the store with 2 sales associates on the floor. 1 was catching up with old friends. The other had no clue what we were talking about. We waited for about 10 mins wandering around waiting for help. No dice. We bailed
So we went here today at this location and their one of employees was not willing to help us. Her name is “Gurleen”. First, we reach at her and we said can you help us in sign in something and she simply said use the other computer. She …
Great place. Go there all the time.
Was told my desk and chair would be ready at a certain time and it wasn’t. Don’t make promises for things you can’t do. Went from and 11am ready time to possibly 3PM. I’ll pick the desk up and assemble it myself.
People that may sell products, but don't know slot or don't give the time to ask questions before they take off on you. Thanks come back and say , did u find what I were looking for. And went to return two items and the cashier called another clerk, then a manager. And was only 2 printer cables. Poor customer service
Looking for customer service look elsewhere limited selection
Really helpful staff. Good costumer service
Excellent experience.....Staffs are professional and very friendly...Highly recommended...Thank you Staples Canada
Staples is the only place I have dealt with. Everyone who works there are helpful, kind and friendly. They take the time you need to find the right item for you. I love it and all the staff.
No customer assistance and when you get it it is very abrupt with no time to ask questions! Morale is low.
Great
Staples continues to work to provide Great value for people as measured by average to high-quality products and the lowest price available nearby. Most things I buy at Staples are as good as or better than I can get at the higher-priced store across the street from them or anywhere else in town. I went to this Staples and was very satisfied by their service, the deal I got and the sales associates were knowledgeable and helpful. I would recommend Staples for everyone!
Great for office supplies and computer electronics
Friendly staff that answered my questions
Purchased the Printer and had a very pleasant experience at this location. In Particular, the sales person, Abhishek , helped me get a deal I was entitled. good experience of cooperation of staff.
Everyone was amazing and helpful with all of our needs. Everytime we go there we get asked by multiple people if we need help. It's amazing how helpful and knowledgeable everyone there is. 100% would recommend and go back again for any of our computer or office needs.
Great service as always!
always good service never busy
Service was fine when I was choosing and purchasing my laptop (Tuesday, July 20). They had to keep it overnight to set it up and I picked it up the following day. I drive home (350 km away) and check the flyer on Thursday, only to find out it is there for $100 off. The flyer started on the day I picked it up. No one mentioned it, and the only way to get the discount is to bring it back to the store - that's all well and fine for the people living in town ... Not so much for the many customers who are not. I am not happy! Actually rotted!
Store is always clean, well stocked and organized. Lots of the staff I recognize as having been there for years. Purchase all my office supplies here, kids backpacks, the Covid curbside is convenient as well.
It was very nice. Very polite employees
Great customer service. Eric is very helpful!!
Clean and orderly .
Great inventory but not enough staff to assist customers, especially if it gets a bit busy.
Absolute worst customer service I’ve ever had at a computer store. Advertising chrome books that says they are available online go to the store and they will not sell them to me because your promise to somebody else absolutely ridiculous.
Nothing remarkable. Standard service at a big box store.
A great place for all your stationary needs as well as computers and peripherals. Staff are helpful and the store is well laid out making it easy to find the things you need. Service can be a little slow during a rush but not overly. Prices are mostly reasonable but some computers can be slightly high. Sale items are usually very well priced.
Bought a laptop because the young fellow was well informed
Mike is a good consultant. Ask for Mike.
Vary helpful
Had two music books rebound and the quality of the binding is some of the worst I have EVER seen. The covers were cut so carelessly that even at a distance one can see they were not made to be even remotely straight. There are pages that are out of alignment and bent because they protrude from the rest. The service was abysmal, they abjectly refused to rebind them at first because the pages were attached still. We had to tear the books apart ourselves and only then did they deign to accept the job as well as our payment (because of course they require advanced payment, no one would pay upon seeing the terrible work they do.) Would give them zero stars if i could.
I like being able to go to a brick and mortar store. The staff seemed knowledgeable and have a good, affordable selection of items.
Good place to get computer items
They have so many different colors of office or school supplies.
Great airmiles promo today.
No good customer service. Managemnt is so rude to the customers. Its not discrimination but i think indian people working there are so so rude seems like they have attitude. Never going there again. Employees not helping customers at all.
just like the usual staples. Really good quality staitionary items as per usual. They are pretty expensive. Not going to lie.
I've had good service both times I've been there. Got a great HP laser printer for a nice sale price. 4+ stars.
Great place for office supplies
Never order online. Placed an order Feb 1 2021 was lied to and told it was shipped called back and found out it was never processed. Had to fight to cancel the order. Buyer beware with them.
Good service, nice staff, lots of great products. Staff is very helpful and have information on almost everything you need to ask about.
It should add more variety in stationery
I found what I was looking for. Helpful staff
That place is hit and miss for me. I was greeted when I walked in and said have a good day while I was there. Other days I can't get the time of day from them. Now today, the lady at the copy center could care less to help me. I realize customer service/retail sucks sometimes but if you dont want to be there, then go home.
Extremely rude staff! The store timing was wrong on their web site, they could have politely said that. Instead they were rushing us to make our purchase. 3 different staff told us the store the closed when their manager had let us in. I think a customer does not deserve this for staples web site mistake. Not going back ever.
Had a DX computer chair reserved they had one left in stock I drive 30 minutes to arrive there only for them to tell me it was just sold don’t waste your time here stavanger is much better to deal with.
Great computer packages. Great service and informative staff.
(Translated) A lot of choices (Original) Beaucoup de choix
Cannot say enough great things about the service I received from Nav, Jordan and Kacy. Finally decided my 2012 iPad wasn't up to par, bought a new iPad, and the transfer from one to the other went smoothly, they helped me with any questions I had, and this while they were trying to get the store ready for Black Friday. Tks everyone, enjoying my new iPad!
Ordered printed labels online, went to pick up and whoever was assigned to the job is a no mind as they printed the labels on regular sheets of paper, duh! Send them back to printing school. One of the reason's I ordered online was so I did not have to wait. Irregardless I had to wait anyway. Thanks for nothing!
Staff were effective, efficient and pleasant (smiling) again today.Thanks Guys.
All you electronic needs
Found everything I needed. I had gotten the wrong staples brand ink for my printer and they did a return without a receipt. Awesome customer service.
Good as always.
The store is good for over the counter or self-serve purchases however please run away as far as you can if anyone suggests getting any photographs printed from this location. The employee- Tamanna had no idea about custom sizes and how to use the printers correctly. All of our photographs have the top, bottom and the sides cut from the actual files provided. Displaying these photographs would be an insult to the photographer to say the least. Upon asking the said employee, my team member got a response as and I quote “this is the way our printer prints- it’s finicky sometimes” If only this location understood the difference between providing actual professional printing services as they claim to vs acting like they are doing a friend some last minute favour. I sincerely hope that this was a one off experience but I cannot be sure since I’m never getting any professional printing done from this location again.
Helpful staff, clear instructions & guidance, clean store & quickly obtain what is needed
Good stuff with good pricing. But you got to time your purchases real good. I missed out on a nice laptop just by a week
Staff came to see if I needed help with anything..said no and left me to my shopping..they weren't pushy...only one cash open and took a bit
Friendly and knowledgeable staff
Staff helped above and beyond. They spent the time to find what I was looking for despite it being hidden behind other products.
Thank you to employee Faith in the print and copy department. She was extremely helpful and very knowledgeable. She made great recommendations for a recent order which turned out exactly what we were looking for. She made for a great customer experience.
But they did not really help me they couldn't my computer crashed
IT WAS AMAZING!! THEY HAD EVERYTHING I NEEDED. Couldnt find a stapler tho.and why do they have M&M's now?
Very helpful
This Store gives me a great pleasure to visit to buy products of my needs always! There is always someone to greet and answer questions if any and direct to appropriate isle!
Service was great
Pretty peqceful and nice place to shop.Got every kind of stuff,office supplies, tech supplies, etc. i was surprised to see a helper right at the gate to escort me find the stuff that i need and found him really friendly and helpful. And tax exemption for the students,can you believe this!! Best place to buy stationary.
Great service helpful staff especially Matt and his brother.
My daughters laptop picked up a malware virus. Brought it in to have it wiped clean and everything put back to working order. Stressed that she needed the laptop as she is a university student. Was assured that it would only be 2-3 days at the most. Now 4 days on and won't be ready for at least another 2 days or more. Not good enough. If you couldn't get it done for me in the allotted time I would have taken it elsewhere.
I live in Nelson so need to enquire about stock before I make a 3 hour trip to visit this store. After several calls over three days, I can not get a human to answer the phone. It is obvious that staff are hidding behind the automated phone system and not trying to be helpful. I have a rather large purchase I intended to make at Staples in Cranbrook in an attempt to "Buy Local". I will now just purchase online. FYI. If local Kootenay Merchants are going to be so vocal about buying local, you had better get on the service bus, or our retail community as we know it today, will fail to survive. Not good for anyone. I always attempt to buy my items in Nelson or area but often get horrible or no service. If I don't get help or service, I go to the computer. Can't get much simpler than that! On line is getting easier and easier. In most cases I can find things cheaper and shipped to my door for nothing. I want to buy local still, however, over and over I am totally disappointed in local merchants. If it's not in stock, they are generally not interested in helping. I have read over and over in the newspaper that I should buy local and I agree! So, GET WITH IT YOU GUYS! All we want is good service. We are generally willing to pay more for a local purchase. Don't tell me you can't get it for three weeks or at all when I can go online and buy it cheaper and get it in three days! (you could do the same) In short, quit whining about dwindling sales when online marketers are providing the same goods cheaper, in many cases quicker and without the frustration of dealing with unmotivated, lazy service people!
Best technology people here... specially millenials????
Got what I needed. Support is excellent
(Translated) Good service (Original) Bon service
Left package the and they couldn't find it
Love this Staples Location. They have always been so helpful and they have plenty of knowledge to help me. I never feel hurried and they dont act as though I am being a pain in the butt.
Difficult return.
The staff is knowledgeable and they will do whatever they can to help and support your purchase. They give good, sound recommendations and the prices are fair for the quality you buy. They back your purchases as well according to your warranty. I find that they will go the extra for their customers.
This is the best Staples store in the city. I choose to go here over any other Staples store. The staff is friendly & always proactive. They treat you well, listen to your needs & get products you need. I really like the customer service of …
Very friendly and helpful
Good Customer service.
Awesome service very helpful an courtous staff
Staff is very helpful and courteous. You are served with a smile and treated in an enjoyable manner.
Walked into the store and asked for help from a manager who appeared to be the head of the store and without him taking the time to answer my question he was to busy texting on his phone and not giving me the customer attention and called someone else to help and the associate helping me was very professional and lead me to the right item. The manger continued to talk on the phone and once I was in the line up for checkout, manager was very rude to an associate and aggresivly told the young women to go help a customer.
(Translated) Very nice place to get a full range of home and office products. From pen to computer, it's all there. The staff are competent, friendly and welcoming. (Original) Très bel endroit pour se procurer une gamme complète de produits pour la maison et le bureau. Du stylo à l ordinateur, tout y est. Le personnel y est compétent, sympathique et accueillant.
Great service .Management was very good with my questions.Best visit to this location .Keep up the Great work. I purchased a computer table and some more stuff. I am heartly satisfied with their way of treatment. There approach towards customer is mind blowing, remarkable and satisfactory. I always suggest my friends and colleagues to visit the prime location.
Its a good place to photocopy and print stuff, but the place is a rip off when it comes to technology. Sorry Staples but I gotta be honest.
Staff was very helpful, store was very organized, I will be back.
I am starting my new business and needed some help. I was very confused on what type of PC and monitors I needed. Raj at Delta staples location was extremely helpful. I bought all my stationary, computers and software. Thank you for all the help Raj! I would recommend this location and ask for Raj.
Wonderful store
Only real tech store the region and the prices reflect it. Things are expensive but if you need tech items this is your best bet. If you get a quote for any computer work make sure you get it in writing. They have a habit of changing prices on you.
Went there today today to buy a office furniture. Waited 10 minutes no one came to help. Asked for assistance was told someone would be there .15 more minutes and I left will be taking business elsewhere.
Good Location Kind Service.
Staff is very helpful. Not rush at all. Prices are bit high. There are so many things not available at this store. I called the store to get a wifi range extender and wanted to know which extender they have in store but there were only 2 available and the girl on the call was also kind of rude.
Fast service
Great, friendly.
Next to no customer service! Spent almost an hour doing my own research online comparing computers while in the store since absolutely no one showed up to help.
Curtious service. Visited the electronics department, was served promptly. Everything I needed was in stock.
Good customer service, fast pace .Raj was very helpful.
Friendly and helpful staff.
Went to buy a new modem. Couldn't get an associate to speak to me even after being paged by the ldy working the me. Couldntfi
Helpful staff
Excellent service and had the products I wanted in stock.
One of the best place to be for any business need or technical services. My laptop was dead and Gurnoor sales associate accessed it with no charge and fixed it while i was waiting...kudos
Good customer service
Clean location and friendly service!
Tried to be helpful
I was helped by Harvy Dhaliwal yesterday. I was stressed out over computer issues at work and needed help. He helped me and explored different options with me. I am happy to say that his help made me at ease so I could make the best decision. I’m so glad I took his advice. It was a game changer. Thanks Harvy
The worst location. The employee named “Sonia” doesn’t know how to talk with the customers. We asked for help instead of offering any help, she showed us the rude and inappropriate behaviour. This location should teach the employees how to behave with the customers and how to do customer service in a polite manner.
Excellent customer service. Abishek was awesome.He was very knowledgeable.
I have gone to this location many times. The employees have been so helpful and honest with any questions I have had. If an employee was unsure, the manager would be willing to help and go out of his way to offer his help. Thank you so much Staples Scott Rd.
Prices are high
Poor customer service, manager is really nice but staff has no idea of good customer service ... its like ur invisible no smile on their face while talking to client. I have been going to this staples for long time but recently there has been lot of new student staff hired there who r not polite with their clients .
Good staff and service
Salesman approached us and ask if we needed help and took us to items looking for and explained different items available and difference between them. Had what went shopping for. Tidy store.
Very helpful & infomative
Good stuff for stationary needs
My husband and I recently visited the Chatham store. Caleb did an excellent job explaining options and gave useful recommendations for the purchase of a cell phone. He provided excellent customer service.
The girl at the copy Center today was absolutely rude. She was sitting down doing nothing, I asked for some help and asked her a question she did everything she could to discourage me from doing what I needed, I’m guessing so she didn’t have to actually work! So I took my business elsewhere!
They actually sell staplers for the staples!
Best customer service.
It was not all that busy an I was only there to waste time not to shop.
no customer service wasting my money
Great store kind staff
Please don't buy toners here as the prices are exorbitant. The toners don't print as many papers as shown on box
Great customer service.
I've had many self inking stamps made by Staples. I always order online for same day service. Never experienced a problem. Vey fast turnaround and no mistakes.
Best Staples I have been to in Canada! Great staff with fast service, especially in the Copy & Print Centre.
Very good service at this store
Great Store!
The staff were very helpful Really appreciated
Few members of staff show lack of intrest in customers.. they do not want to guide or help when you ask them too.. they start making "ignorant faces" when you ask them to help out.. especially at photo copy and fax machine side.. I mean if u donot want to work then get lost.. there are others waiting in line to join staples and serve more sincerly than these nuggets stading.. have life in you when you work.. they act like sum dead fishes scrawling on the floor..
Overpriced to the extreme. At least the store was not crowded with people...
They almost always have what I need or can get it for me. Great customer service!
I was extremely happy and satisfied with my computer purchase from Staples due to the tremendous customer service, including kindness in helping me with an appropriate selection for my personal computer needs!!
Good place for copies
Extremely satisfied.
Really poor costumer service employees just ignore to help costumers
(Translated) My name is Michel and the most important for me and my family was the BILINGUAL SERVICE. (Original) Mon nom est Michel et le plus important pour moi et ma famille étaient le SERVICE BILINGUE.
Big Boooo to Staples. You dropped the ball. Only curb service. Have to order online but I don't have a credit card. No help at all. Went next door and they had staff outside to help with sales
I should review a stables but I'm bored
Brought a laser printer from store, most properly guided by Manager Raj, other associate act fast to get it, and guided properly about warranty.
Helpful people.
Good prices but no stock
Great prices great staff vẻry clean store.
Very helpful/friendly staff
Good business supplies.
Excellent service and professional advice from staff, friendly and welcoming atmosphere, and good variety and quality of products offered.
Friendly staff, not cluttered
Kicked me out today while attempting to demo one of their Apple devices, and update firmware. This was the recommendation given to me earlier by a customer service representative when I called 1-800-MY-APPLE. I even double checked if there was any privacy concerns. They proceeded to threaten me with a to call 911 if I did not leave immediately. I asked to see their policy in writing and they could not provide it.
So bad experience. Customer service is so Poor. Staff is not ready to help the customers
Very knowledgeable staff who sold me a laptop. Very quick in & out. Have yet to experience any issues with the computer, mind you only have had for a couple days so far. All in all, very pleasant experience. and no where as expensive as I thought it would be. Thanks!
(Translated) Excellent service (Original) Excellent service
As far as a small staples its clean and friendly servers
Not very senior friendly. You got to be pretty tech savvy to figure out how to print or copy basic things here. My poor mom had a hell of a time there. Thumb drives, Google email accounts bla blah blah, just to print off some forms? …
Great place
Bought Adobe Acrobat Pro few weeks back. At time of purchase the "computer expert" had no clue about the differences between the various versions of software. His body language said he doesn't want to be there. I had to spent 15 min researching on the spot. Then I showed them the windows version software that I wanted. They brought it from the back and I paid went away. Yesterday, while getting ready to install, I found out that I has the Mac version. Today I went to exchange and was told too bad it is past the 14 day. The "Manager" Raj point blank told me that he DOESN'T CARE if it was given by his employees in error it is past the return period. There were 3 other employees with grins on their faces. Customer service? Forget about it.
very helpful
Just not like it use to be less product and less knowledge. Not good for shopping.
Conveniently located between Walmart and the Source, when comparing prices Staples often wins. All things being equal their staff is more knowledgeable.
great staff but what I was looking for had a ridiculous price on it..had great sales on if anyone was looking.
Purchased the Google Mini and had a very pleasant experience at this location. In Particular, the manager, Ravi, helped me get a deal I was entitled to, even though another store made it difficult. I felt really appreciative when Ravi stepped in and made the option possible. It's a wonderful store with great customer service at this location. I'll be doing ally Staples shopping here going forward.
Great customer service, friendly helpfull staff and a couple of good deals.
Polite staff was greatly appreciated for finding my necessary tool.
Woodstock staples is best
No product in store even though displays and sale tag just put on. Was told to come to front of store and order online with credit card instead. Why did I even leave home?
One staff member was very argumentative. I found a discrepancy in their advertised price on Shop label and the charge on my card, and he started arguing with me. …
Helpful Staff! Lots of stock to choose from.
Good selection and staff. Clearance items were not priced which was annoying........
excellent service, excellent staff
I asked Staples to copy a 240 page document with 8 sections and smaller documents within the 8 sections. There were multiple issues with their work: 1) they mixed up the pages of one part of the originals and the copies they made of it; 2) they did not staple the parts of one section correctly so it was difficult to tell which belonged to what; 3) they cut off a small part of the top part of each page so that you could not read what section and what page of the total number of pages it was. All in all I was not happy with the work they had done and has to spend 45 mins going through to find all the errors and correct them and then another hour to make certain my labels were clearly on the copy. The manager, Cliff Meech, was not very happy to speak with me about these issues and there was no compensation offered for the bad job done. I was very disappointed with the service. I would not recommend asking them to copy documents as they really don't seem to care.
Good place to shop for school supplies but this year everything is out of stock. And store is real mess
Requested assistance and waited for more than fifteen minutes and no one came. Went back to the same associates to ask why no one has come and both had nothing to say. Then I approached another associate who was working near printers and asked if I can speak to a manager (10:15am 6th Oct). This employee was so rude and told me I cannot speak to a manager, then I asked may I speak to supervisor and he declined as well. When I informed him that I had to wait after requesting assistance, he answered me back with no respect and advise me to go to the cashiers. Very rude person and no idea how this person is working anywhere with this kind of attitude. Never going to this store ever again and will never recommend this store. I request management to investigate and train sales associates accordingly and re train that lunatic.
Great store to shop for any technology products. Staff is well equipped with knowledge and skills to answer any of your questions. I was completely satisfied with the service I received.
We enjoy the Cranbrook staples. A good selection and some great deals if you look around. Staff are friendly and knowledgeable. The print center is a quick and easy way to get all your personal printing needs taken care of.
There was a girl working on printing station and she had some kinda problem from us. She kept bugging for no reason. We were waiting for the computer station and no one even bothered at that time, but when we were using the station she came …
They swore at me and my daughter
Shopping for a new laptop that is Win 11 compatible..The computer floor people are no knowledgeable enough to carry on a technical conversation..They think b.s. baffles brains
Good service
Friendly staff
Very approachable and helpful staff
Great service
Printing team is very creative and helpful. They helped me customize my cards.
Today i had a very bad experience in this location. one of the team member named "Sonia" she doesn't have sense of talking with the customers, she speaks extremely rude. Later on she was showing arogenate behavior when I asked for her name.
Staff are very helpful
Good stuff. But pricing for tech sucks
great services
Very clean place
very good service. i bought brother printer and additional staples warranty and when my printer did not work they replaced it. No questions asked. lesson for me always buy staples warranty
Stapes is the store where I buy my ink for my paper copier. The thing I like the most is you are greeted when you come in, the staff ask you if you need help and greet you when you leave.
Very poor customer service in the print department. Staff is dismissive and unwilling to help or explain. Printers are not maintained and it took me asking for help 3 times before they decided to print my things themselves and leave the printers still not working.
Good service although I did have some discrepancies on my receipt, hoping to resolve it with no hassle
Good selection, friendly staff, lots of self service fax and photocopiers
RAJ IS A GREAT MANGER AND I WOULD Only shop as his locafion
(Translated) Even though I couldn't find what I was looking for, the whole team tried to do everything in their power to accommodate my request. Friendliness and a keen sense of service ... these are two words that characterize Staples (Original) Même si je n'ai pas trouvé ce que je cherchais, toute l'équipe a essayé de faire tout ce qui était en leur pouvoir pour répondre à ma demande. Amabilité et sens aiguisé du service...tels sont deux mots qui caractérisent Staples
Great service, great staff, very clean store, great prices and large variety of stock
I only when there to get a battery for my laptop. It's nice staff ,they here helply.
Great staff here, always ready to help and answer any questions. Very clean store always well maintained.
Products advertised readily available & knowledgeable staff
It all office and school supplies Get copies made, send or fax
Great customer service. Good selection and good prices
good service great price
Order a phone. Got a call they said didn't have it in stock.been a month and still haven't got it 218.18 dollers don't order from this store.cant even get a call back
Good service, help was offered how to print documents from USB stick.
I have been in twice now and received terrible customer service. I needed to print off some documents. Couldn't figure it out. The girl wouldn't even come out from behind the counter to show me. Turns out station I was at was out of order. Unfriendly faces, laziness, and unprofessionalism.
Waited an hour to pick up laptop only 1 tech on a little long for just a pick up
Great copies and products
Worst experience. They never told us the servers are slow. It took us more than an hour to scan and send only 5 documents. The receiver did not even receive the documents on time and they charged us for the full time we stayed there. They should inform the customers before and charge less.
Nothing in stocks that showed clearance at that store online
The print shop is amazing. Love the staff. Always helpful. Always look forward to the next time I have documents to print!
I was in the Brandon MB store on Dec 29, 2019. Anthony helped me by figuring out how to convert an obscure file type to something I could use. The files were important to me and I am very grateful for his skillful assistance. Thank you Anthony!
Very pleased with the service provided. My sister and I were approached by a young man when looking at laptops, and he was well informed with product information. He had helped us find exactly what we wanted and was very kind. When I …
Pretty good ????
Staples is decent, but they show things on their website as available in store but when you go they don't have it. If you call no one ever answers the phone. The store is clean though.
(Translated) Good service despite the lack of employees, Not all bilingual ???? (Original) Bon service malgré qu'il manque d'employés, Pas tous bilingue ????
Staples ( 120- 73- Delta)The Store staff were extremely helpful and they were very particular about social distancing which was good. Like all stores, we have similar products and isles. but what brings me to this store is impeccable service by the staff and their Managers.. this store clearly shows the true quality of customer service. this has been my store for almost two years now :) Wish them all the best!
i am really amazed how the employer named "SONIA" was talking to customers as she was not willing to help at any cost with that she was super rude to all the people and how come manager dont look at the employer behaviour as this is not something good for the business she is gonna make staples business go down as in future no ones gonna come there to buy or print things if they gonna be treated like this also i saw lot of people were having a lot of problem and were also talking about SONIA behaviour .I am preferred customer of staples and been here shopping all the time for more than 2 years also know the manager as he usually give us discounts on items .but after getting treated like this by the employer for just asking help and in return getting rude behaviour is simply disheartning and also i am never gonna shop here again in future .I used to buy lot of things from here every month .the reason why i am writing such a long paragraph is that staples is very good on products but this employer will make the print business go down.
Poor service. I shouldn't have to ask three different staff for the item I was looking for.
(Translated) Very good service (Original) Très bon service
Great service.
Discrimination.
Hi, Awesome service by staff visited for office supplies helped by Raj/Manpreet and Abhishek . They were ready with their answers for all enquires . very satisfied with customer service and products .
Great for stationary shopping for your office or school supplies.
Good prices but you cannot walk in and browse had staffon u the whole time
Awesome print staff!
The staff at this location are not well trained or motivated to deliver customer service,. It's not their fault, it's absentee owners and poor management. The manager here had been incredibly condescending and rude to me on more than one occasion. She is unhelpful, unkind, and just generally unpleasant. Because they are the only gig in town, rather than offer a superb customer experience, they have sunk into apathy and mediocrity. Order your stuff online, that's what we do.
No customer service whatsoever
Taylor was absolutely fantastic in helping us with exactly what we wanted done. Just ask for Taylor you won't be disappointed.
Friendly service good selection
Went to purchase a new laptop. The employee that helped is was very helpful. He wasn't pushy like you get with a lot of people. Great experience!
Awesome service
Very bad experience with staples online.ca As I ordered 2 monitors but the oeder cancelled next day giving explanation that wrong sale price.But store should honour that price. I am in process of taking advise to go consumer protection or to go small court claims. ????
Great staff
l like diary.
Got a very nice computer/desk chair at a reasonable price. Very polite and helpful staff.
A Printer department guy tried to help voluntarily using bad customer service skills which he had but ended up just wasting my time as he didn’t know much about the products himself. FYI i was checking out a dummy printer model to check the product hands on, he rushed towards me and gave an attitude as though I was going to steal it. He definitely held himself back from saying or doing anything harsh to me as he could not intimidate me. Cashier sold me extra STAPLES WARRANTY for 2 years, which ended up being only 1 year when I checked it at home. She too wasted much of my time pretending to send me email receipt, but I never received it. If only I cared to argue about this, I would have, but it is not worth it. I don’t think that I would consider shopping here again. Well at least she tried, so gave 2 stars for the cashier.
Nice big store with enough staff to help you find what you need.
Nice store
Awesome service
Awesome customer service. Had everything I needed including an item unavailable anywhere else. A+ everything.
Shopping here for many years, always satisfied.
Staples always provides friendly helpful knowledgeable staff. And if something is done wrong they fix it. I have trusted Staples and their staff for many years not only here but at any Staples I have been in.
Bad customer service. A lot of attitude. Why don’t they deal with problems properly. Ugh. They provide incomplete information to potential customers; poor training. Management makes fun of you in front of you. Awful behaviour. Went back recently, poor merchandizing. I never have a good experience at this location. Have done printing in the past, was fine. If there was an issue the department would handle it quickly, but long waits for assistance. (Updated, posted a month before this update)
For your office needs, choose Staples.
Same size as larger cities with full range of services
We go here for virtually all our business needs. Excellent service, and easy to replace purchases if they happened to be less than optimum. Been using them as a supplier for 10+ years.
Faith is so fantastic ! ???? so friendly so helpful and excellent at her job. Thank you for taking care of all of my business needs and going above and beyond !
I ordered 100 cards online, but only 50 arrived at the store. The employees printed 50 more and gave me the ones they screwed up when they were figuring it out free of charge.
Place has what you need for buissnes. Staff is helpful too.
Love the layout of the store and staff are great at Customer Service. A shout out to them!
Allways terrible service, you can be walking up every isle,clearly searching for something specific. Yet not 1 of the 6 staff that walk by will ask if you need assistance,verry common occurance. Last time pizza delivery had just arrived and they all gathered around the service desk eating pizza. Ovcourse way to busy to ask if we needed help. Service is verry weak at this store. Also whent in looking for a binder a few months ago, i picked one up to see if it was the correct one , then put it back at the wrong place without realizing .. one of the staff passes by and says "thats not where you grabbed that" what kind of store does this...
Staples provided me with a new laptop at a great sale price. The transfer of info from my old unit and the install of everything new was a Godsend to me. All my questions were patiently answered and I have a 2 year package to return with any issues. Very HAPPY!!!!!
Copy machine never work right.
Horrible service!!!!! Stood there 15 minutes to buy an apple product , again No help!!! Left and went to Walmart Second and last time I go to buy anything there
Am sorry I don't know the name of the young man I was dealing with but I won't to say this he is very very I mean very good in what he is doing we need people like him since Canada is becoming multicultural we need more people like him
I live it
Best customer sercice by neha
Great location, great prices, and great service!
Went for ink, they had many brands and I found mine at a reasonable price. Very satisfied with my purchase.
I’m from Alberta and just witnessed horrible service by a employee or manager not sure! Snotty service when a gentleman was dropping off a item for puralator! Her tone in her voice was uncalled for!
Very helpful, fast service.
Awsome customer service , was very helpful
Helpful staff
Great selection of electronics and office equipment
Looking for product ans recycling batteries and ink. No help came to assist. Found product eventually. But the teller was friendly efficient and very up beat and was a joy to talk too. Thanks to him my experience was ok. He made my visit.Thankyou for up beat employees.You get five stars the rest one.
Excellent experience helpful and knowledgeable staff
Staff is very helpful and polite
general manager was rude and wouldn't give information to talk to higher ups
Nice store good selection..good service
I was just in the Chatham store with my son. He is 20 and has autism. He was looking for flash drives and we were approached by Nicholas. He was very helpful and told us which he would recommend. My son has autism but was very talkative today. It wasn't all about the flash drives and would seem random to most people because they wouldn't see the connection in his mind. Nicholas was super. He listened to Adam and conversed with us both with an easy, comfortable style. Those 5 minutes he spent talking to my son ( who doesn't get a lot of chances to see or talk to people near his age these days ) made a great impression on both of us and my son declared the visit a success. We will be returning soon to look for laptops and we will definitely be looking for Nicholas to help us!
Fast and professional
When you go to the store itself the staff are friendly and help a lot, but their service when you call to ask questions, is lacking. Aka no one ever answers and when they do they don't know anything about what your asking about.
Nice store...friendly people
There is not a lot of stock because of Covid-19. But its still a great store with a large amount of products. The employees seem always really enthusiastic and friendly, they try to always be there to help. Im not a fan of the “bring this card to an employee to get your item” system, but that’s fine.
As usual, good, always get what I need n superior quality stuff. One thing extra ordinary is Alyssa's attitude of approach to a customer, no matter how busy the situation was, has exerted more efforts to serve. I give U 5 stars commendation ALYSSA for a job well done. (attention: supervisor)
There was a very rude lady who came to help me and my sister. She was very impatient and had an attitude with my sister. Because of covid we have to ask for the workers to bring us things. My sister wasn't familiar with binder sizes and didn't really care what size it was and asked the lady to get her a 1 or 2 inch cheap plastic binder and the lady refused because my sister "lacked" information. The lady also didn't offer us with any binder sizes. Very un helpful and makes staples look bad.
Online Pickup was quick. Store wasn't too busy. Staff was friendly and helpful.
Such a great selection of affordable items Plus they are dog friendly ????
Has knowledgeable staff that helped beyond just making the sale! Good job!
Great service , very friendly Knowledgeable and helpful employees .......
Always go to printing centre, staff behind that counter ignore you are Never friendly!
It is what it is.
Friendly help great service.
Big thank you to the Brandon Staples today! Courtney assisted me over the phone to ensure what I needed was in stock and on the shelves before I came in! Despite a long, neverending line, Grace provided quick, courteous service in store.
Amazing experience at this store. Store manager did amazing job solving my laptop issues. I would always recommend this location. Keep it up ????????
Staff seemed more interested in talking to friends than customers. Visited around 7pm was dead in there
friendly staff courteous competitive prices good selection
Great staff, excellent service. A+ all around. Would highly recommend their print services. Tom, Lana, and Laura are first rate. Thanks for all your help.
They are always helpful and informant
Good service
I love their liquor armour treatment for my phone!
Unparalleled dishonesty. Sold me a faulty computer. I was late finding the problem but they agreed to exchange it nonetheless. Until I got there. Then the excuses started and I'm left with a $1,000 of junk.
Everything you could possibly need for school or office supplies
Last minute rush job laminating some material and they never batted an eye
Customer service is very poor and superficial .... the management seems to want to greet people coming in the door and hide behind "corporate policy" when having to resolve real issues. My business is going elsewhere.
A decent shop with good staff
very clean and fast service
Just tried to call the Staples on Scott Rd. In Delta BC. I asked about one of the $40 inexpensive laminators. Right away this young person says "I don't know if we have any of those ones,but we got the $70 one" I ask if she could check for …
Excellent help
Very helpful and informative
Knowledgeable staff that helped me choose a computer.
Lady at copier desk had no customer service skills.
Helpful staff. Assisted me in securing what appears to be the last item I needed in the province. Store well organized. In and out in spectacular time. Thanks to Drew for the help yesterday.
Refused to print a single page for me claiming "they where too busy" I was literally the only customer at the copy section..... She then proceeded to walk over to another customer and had a little chit chat with them. Wow how incredibly busy you must be.....
Ordered Business Cards. They came offset on one side making the artwork look bad. Very basic job and they managed to mess it up.
Employee named Deepraj was very knowledgeable, and helpful. She was also so damn attractive.
A few things I only go to Staples for: Ink Paper Binders Printers The selection of these items is better than anywhere else. I probably visit 1-2 times a year, but each time I leave with everything I need.
Good customer service
Retail rep was helpful in locating the items needed.
I wish I could give them zero. The worst customer service I have ever seen. I was having trouble with printing so I asked for help, they instead of helping asked me to get refund. And it took almost 30minutes to get my refund. I will never recommend this to anyone.
Friendly service
Great service friendly staff
In addressing the replacing of a printer under the extended warranty, while there are procedures to follow and it did take a bit of time to get it all done, a big portion of that was due to my thoroughness with questions. Gurjinder's thoroughness excelled mine - answering all questions or getting the information needed and missing nothing that needed to be considered to insure I had everything for a successful set-up - all with a pleasant smile communicating that the customer's needs matter to her. Well done!
First experience at staples was awesome. I am a international student and went to buy a laptop. One of their sales representative Mahi help me out in choosing best laptop. There were Back to school offers going on and Mahi gave me best deal possible. I am glad that i bought my staff from Staples, Delta. Employees are very friendly and helpful. Moreover the aisles are well organize and easy to find my needs. THANK YOU STAPLES
Helpless stafff tht punjabi grl wasnt helpful toally wastage fire her
Harvy is an excellent salesman. Not pushy. Very informed and knowledgeable about the printer I bought.
Good store. Always able to find help
Costumer service is fantastic, some stores you go in they're like "you need help" then you go yeah and "where's the printers" ya there in isle 6 got great deals *starts walking away* then half of them are outdated and the "sale" they had was 0.34 cents off, not here if you go here they will show you exactly where there products are with great prices and they will tell you exact details about what there selling really helpful staff, 5 stars ⭐⭐⭐⭐⭐ Just a tip to everyone tho the "Seagate backup plus hub 6tb" is NOT supported by the PS4 I don't know why it should be but it is NOT SUPPORTED
Very helpful, found just what we wanted
Went out to send a fax, staff was helpful and guided me to the exact spot. They have it !
Buy my annual calendar seems to be the only place thanks
Great place for office supply needs from pen and paper to technology. Friendly helpful staff. Reasonable prices.
My husband said the people were very helpfull. Thank you
Staples was great, the gentleman who helped me knew exactly what I needed
The customer service at this location is far from stellar. This business has so much potential with the proper staff in place.
Great service by staff and selection for office supplies.
Staff were dismissive and unhelpful when I tried to print a document for a passport application. Their printing system wasn't working so they had to print it over the counter. What was a 31 cent printing job turned into $3.82. The staff …
Knowledgeable staff.
I had a great experience yesterday with the General Manager and a staff member named Chris. Its not often in todays world that this happens - so a koodos is needed. Thanks for allowing me to return a product , and for providing me with the knowlege to make a better choice. Great work ! I appreciate your efforts. Kendra Samsung watch to Fitbit.
I have had both good and not so good experiences here. Over all it is a pretty good store, and I'm going to choose to believe the not so good days were due to staff not having a good day themselves. This store is big, bright and clean. …
Great store with really terrific employees. Love their copy and print centre for quick jobs
This Staples in particular is especially shitty. I ordered a printer on their website, pre-paid, at 9:30am it said allow 2 hours before pickup. I arrived there at 5:15pm. No one knew anything about my order, the printer was on a shelf that they needed a ladder to access. It took 3 employees and 20 minutes to do the paperwork before handing me the printer that was already paid for. This is not the first time this store has been extra shitty either, I previously visited them to purchase a Netgear R7000 router that their website said had over 10 in stock, they had none on the shelves and the isles were mislabeled. They had to send a guy in the back room to get it, it took 30 minutes to buy a router that I had the print out from the website in hand with all of the information. Go to a different location if you value your time and sanity.
I always find what I'm looking for with ease and if I need help it is readily available with friendly staff
Friendly, helpful staff
Had a great sale on and was happy the item that I wanted was available at this store.
I just stood in staples in Summerside for 20 minutes waiting for help and they I'll just stood by the cash But as soon as that pretty blond come I they were all eager to help
Thought the items that were purchased were just a bit pricey
(Translated) I was happy with the service I received! (Original) J'ai ete content avec le service que j'ai recu!
very fast courteous service
Helpful staff
(Translated) "If I opened" a business ... I would buy all the accessories, articles, furniture ... from this quasi-VIP commercial chain. Hat! When it comes well before the opening of schools in the Canadian Maritimes, this is where I buy the products at this store. (Original) ''Si j'ouvrais'' une entreprise... J'achèterais tous les accessoires, les articles, meubles... à cette chaîne commerciale quasi-VIP. Chapeau! Quand vient bien avant l'ouverture des écoles dans les Maritimes canadiennes, c'est là que j'achète les produits à ce magasin.
there is No drinking water, if you want drinking water you have to buy
Amazing! I was helped by the most wonderful associate at the print center. She answered all of my questions easily and quickly. Very professional. I always find what I need here too.
Great help in printing area.
Staff are typically pretty helpful and kind!
Awesome.
Very good selection for home, office or school. I take my kids there every year for school supplies. They are able to find everything they need for a good price. Store is well kept and organized, which makes finding things easy. My only issue is the customer service. Don't get me wrong they are very helpful and give service with a smile. But they seem to only approach you when your around high ticket items. If your just in the regular office supplies you basically have to hunt someone down for assistance. To me a customer should be given the same service wether they are spending a thousand dollars or twenty dollars.
Excellent service
Today a young person helped me at Staples, I didn’t get his name, but I certainly would look for him to help me with my purchase at another time. Thank you young man. ????
Good customer support
Waited 30 mins... No service. Don't think they have anyone beside cash working there.
Great place to shop. Very helpful staff
Great
All you need for office and back to school.
Awesome staff!
I came to this store 2-3 times before as well but their staff didn't help at all in scanning stuff. employee named prabh helped me in scanning my stuff and was really helpful.
Wow, where do I begin. The fact some of the staff have never discovered this wonderful product called deodorant? Or the fact their machines blue screened during the middle of printing my documents or the generally rude and accusatory …
Pushy on the extended warranty. This used to be a helpful location. Now it's just about getting your money. I got to the white rock store instead
Great
Very helpful
Not willing to help at the print station
Very easy to find your stuff in need
We ordered a laptop that was not in stock at the time. We were told that it would be 3-5 business days and it arrived first thing the next morning!
Bought my printer and it works awesome ???? Epson et2720
Was not impressed with the extreme lack of customer service. No greeting when I walked into the store, not even a quick hello. Went to the copy and print center where two MANAGERS were. You would think being a manager they would at least …
Found what I needed but won't rush back as staff was not exactly warm and friendly. Prices are okay but I had a better experience shopping online. Fortunately this isn't the only Staples location available.