Reviews of Special Event Rentals - Calgary (Event Planner)

Azra Tursic

Special Event Rentals really came through for me for a last minute event at work! They were accommodating and worked quickly with me to ensure that we would receive the items on time. The event went smoothly and was a success!

Azra Tursic

I would AVOID!!!!! I placed my order for a floral wall backdrop for my best friends bridal shower. The staff was helpful over email and phone in booking it. HOWEVER, when I went to pick up the backdrop the actual material of it was a poorly digitized and a pixilated backdrop of flowers - NOT SILK FLOWERS as I expected. My boyfriend loaded it into his truck and after I saw it I was so disappointed I went right back into their office and asked the receptionist for my money back. It was $107 to rent for the day WHICH I PAID IN FULL 2-3 weeks prior to picking it up - they gave me only $70 back because of LABOUR????? When my boyfriend was the one to load it into our truck????? We didn’t even leave the shop and the only thing their staff did was bring us the heavy material which MY BOYFRIEND had to load into the back of our truck so WHAT labour exactly costs $35 to have someone put it on a trolly and moved it ten feet to have US physically lift it and place it into our vehicle ?????? I will be calling their head office to request ALL my money back and they can check their back cameras to see WHO really did the heavy labour for $35 AVOID AVOID AVOID !!!!! Staff was nice when I was paying but rude when I wanted my money back for obvious reasons.

Tyler Turi-Mullett

Everything is good. Efficient and easy.

Chelsea Faba Miller

The showroom smelt of cake and frosting, it was so inviting. Even though the business is located in the industrial area of Calgary, they were able to make me feel as though I was Downtown shopping for my own wedding place centers. The ladies working the front were too kind and so welcoming. The gentlemen that helped me in the warehouse were efficient and friendly. Wonderful experience!

Alison Mabbott

The tables we rented arrived dirty - sticky, gum on the tops and bottoms as well as foot marks on the underside from when they took them apart after the last event. You would expect the tables to be wiped down between uses - and they were obviously not.

Arielle Crowe

This was the best experience I have had renting. It was incredibly easy, the person I initially spoke to for the booking was understanding and helpful. The rear staff were also professional and courteous. Amazing experience. Will use them for all my future needs

G Vilches

Very easy and quick service. Beats spending $70 dollars on table skirts that other people places charge. Was made aware that I needed table skirts literally 4 days before my wedding (I thought it was rushed) and Special Events were able to provide them! Thanks guys!

Steve and Katy Doornenbal

Recently used this rental company for our wedding. There were fantastic to deal with, very professional and helpful. I would definitely use their services again in the future! Thank you for adding to our wedding in a beautiful way!

Michael Olanrewaju

Great service

Alyssa A

I thoroughly enjoyed my experience in dealing with Special Event Rentals! The website was super easy to use and when I did need to alter my reservation, my contact, Stacie, was of the utmost professionalism and very accommodating. Thanks for everything, I will definitely be back for my next event!

Heather Hammel

We used Special Events Rental services for a small size wedding and they were totally efficient.

Brian Sturley

Overall special event rentals did an excellent job. They really helped out in our table design and other things. Great Job

Derek Ennis

Wonderful customer service! It was nice to hear that they remembered what the function was that we were having, when all we rented was a large pot!! Will return here for our next rental!

Jill Pickrell

Great pricing and even better customer service. I had an issue with one of the items I rented and didn't find out it wasn't working right until the day of the event. A replacement was dropped off to me within an an hour right to the venue we were celebrating at. Thanks for saving the day Special Event Rentals!

Jason Krausert

Efficient delivery. Products looked like the picture. Could've used a bit more help in the setup. Overall good experience.

TimJessica L

Special Event Rentals was such a pleasure to work with as a vendor. We used them to create our enchanted forest wedding. We were way over our heads as our wedding was DIY. But with the help of Denise, we were able to find a wonderful backdrop to set the theme and table linens to create our forest. We also were able to figure out what questions we needed to ask with our venue and it just made the process so much easier. Thank you so much to Denise, Stacie and the rest of the staff for your wonderful customer service. Would highly recommend Special Event Rentals for any of your future events.

דודו פרו

easy and affordable!

Lisa PITRE

Special Event Rentals Calgary was a pleasure to deal with. They were able to secure a grill to rent on Stampede week with only 2 days notice. Staff was friendly and very helpful. I will be referring friends and family if they require any rental needs.

Stephanie Church

Stacie has been an incredible partner in planning my wedding.. she has happily worked with me through countless iterations of our contract. She’s available and responsive within hours (sometimes minutes) of my emails. Not only that- she’s helped find creative ways to save us money. Highly recommend!

Yi Chiang

We have booked many events with Special Event Rentals, and they are always top notch!

Conor McGreish

I had a very smooth, seamless time renting a small amount of party equipment from Special Event Rentals. They were quick to process my order and I wasn't held up at any point in the process, pick up took almost no time at all. Will use this company again.

Hailey Daggitt

I'm a sucker for complimentary popcorn

Sumit Munjal

“The entire was so accommodating, right from the person on the phone, to the people at the back accepting and delivering stuff. Delivery people were courteous, not fussy and the entire team made my experience such a breeze. I was able to find a lot of items on the website and easily transferred that to the contract and Stacie helped me further figure out other items that were required for tent and all the accessories. The entire team seem to understand the pressure an organizer goes through, the items for rental were ready on time, and the whole experience was a breeze.”

Sonia Ulmer

Could not be happier with this team of people. My company had a last minute urgent need for a propane firepit. I emailed at 11pm the night before my trip and recieved a response from the owner within minutes! At 11pm!!! Wow. My kind of customer service (especially when all I needed was a simple firepit versus the huge orders they run for other events). It's nice to find a company that treats all customers - big and small - with the same level of service. Keep it up. ????

Antoine Lebrun

Just needed a few items to make our party perfect and SER Calgary made it quick and easy to obtain those specific items in an easy manner!

John Erk

Every thing was as I expected. Pick and return was especially handy because this could be done the day before our event and the day after. I would certainly yse Special Event Rentals again.

Sarah van Sloten

My experience started will calling Special Event Rentals Calgary, not knowing exactly what I wanted. The staff quickly helped me understand what I needed, and were very patient in answering all my questions. When the stage came, the crew delivering it were very friendly and efficient. Set-up and take down were a breeze, and the stage worked well for our event.

Pez Productions

The rental process was great - even though the agent I dealt with at first was out the days leading up to the event, she handed the file off to another person who took care of us. The delivery guys were very friendly and patient when we weren't sure about our drop-off and pick-up point, and helped us decide on a place that was convenient for both of us.

Elliot Weinstein

Great company to rent from. We got some stools for our wedding. Delivery and pickup were right on time. Communication was very easy.

GreyWolf 8

Service was great, this was our first wedding we decorated and with the help of Special Events we were able to make it a huge success! Thank you!!

Leslie Fillion

Great experience. Really helpful staff. Delivery was on-time, quick and very efficient. I got exactly what I ordered absolutely as advertised, no errors or omissions. I would definitely recommend them and would use them again if the need arises.

Hisme Rafih

As an events professional, Special Event Rentals tends to be one of the first vendors I call. Great staff are always willing to take time to work through event logistics for rental equipment from simple to complex programs.

Nayyab

Had a little hiccup in my order but Stacie called me back the next day to fix it and I'm happy with the way the matter was handled. It appears that the company really cares about a positive customer experience and I'm looking forward to picking up our tables/chairs for the day of the event!

ezana ze axumiwet kingdom abreha we atsbeha

(Translated) Everything you need for any occasion (Original) כל מה שצריך לכל אירוע

Ifran E

It was super easy working with special event rentals. I would highly suggest going in to meet with the staff there before making decisions on your rental items. We mostly dealt with Kimberly through our process of getting our wedding things organized. She always responded very quickly and in a detailed manner to our questions. We met Stacie in person and she was so easy to work with, provided us with great advice and ideas which turned out great.

Adam Calver (rearinghonda)

Got all our rental items for wedding here and now follow up brunch. Great service. Lots of selection.

Andrew Opyrchal

First t9me renting from here and so far the experience has been quite pleasant and helpful. Great customer service

Tracey Morrison

The booking experience was quick and easy and Lindsay was knowledgeable, efficient and a pleasure to deal with. She was very organized and made sure ever details was covered. Will definitely use this company again and will recommend them.

candice husum

Grace and Denise are amazing! I’ve been dealing with them for over 9 years, while working on CBC T.V Series Heartland. Can’t say enough good things about the entire staff at Special Events in Calgary! They truly go above and beyond for every production I’ve worked on!! Thanks Special Events!!

Allie J.

Good quick service and kind staff

Gerry Lennox

Special Event Rentals have handled our tent rental needs for our Employee BBQ for the last couple of years, and they have done a stellar job. They are easy to get in touch with, and are quick to inform you of issues, availibility, everything. Their delivery drivers are courteous and punctual - two things that really matter when trying to organize an event that can quickly turn chaotically stressful. I recommend Special Event Rentals to all of you for your events.

Karine Leroux-Glaude

Very good service started from the sales team until the delivery team ! THANKS for your great work !

Randy Killick

Very helpful staff

Di Hart

We used them for the third time and again we had a very successful BBQ!! Thank you Special Event Rentals! The Company I work for used Special Event Rentals to rent a BBQ for a lunch time event in our parking lot. Without the BBQ, our event would not have worked! Delivery and pik-up were well within the times specified, no problems what so ever! I will use Special Event Rentals in the future for other comapny events as well as anything personal I may have a use for them for!

Alyssa Paul

I am getting married this summer and as you can imagine... it is overwhelming. When I phoned SER Calgary I felt like I had a team of experts on my side. Unlike "the other company" I had phoned before them, they were happy to help me pick the right size dance floor by offering their expertise and advise. I have since rented dishes for a baby shower I hosted and again, was met with professionalism and excellent customer service and the quality of their supplies is super. Thank you for help guys! It really meant a lot to me.

Daniel Kaliel

Seamless. Ordered what I needed. Documents sent immediately. Signed off and processed. Arrived at the hotel and everything was in place on time and exactly as ordered. Second time I have used Special Events Rental. I will again. Thanks.

Shannon Mackenzie

Great customer service.

janine neufeld

Great selection and service. Will definitely use again.

Vince Fowler

Easy. Easy to order. Easy to pick up. Easy to return. Thank you.

Kelly Palmer

We rented glassware, backdrops, and floral pomanders for our wedding. The process was simple, and the both the pickup and return of items was completely hassle free. The backdrops looked beautiful and were easy to assemble.

SnT BobeyPoulsen

Always a pleasure to work with. I am a wedding planner and rely on Special Event Rentals for a lot of my decor. Would highly recommend to anyone. Shannon

Nick Li

Great service and quality rentals

Marnie Doig

Special Event Rentals clearly specializes in customer service. I had an outstanding experience renting tables from them in all aspects. Delivery and pick up were prompt. Despite being unable to deliver the tables as packaged on a pallet, Sam and AJ found a way to get them to the venue. I appreciate all the hard work and great service!

Stacey Lepitre

Special Event Rentals were extremely helpful in providing us the right items within our budget for our recent family event. We will use their services again and we encourage you to as well for your next event, no matter the size they got everything you need :)

Five Star Events

As an event planner, it is important to work with vendors that supply quality products, and provide excellent service. Why? Because my reputation depends on it. Special Event Rentals provides unique, high end rental products, that impressed my clients. Customer service is always friendly and fast. Delivery and install team are professional and friendly. Very easy to deal with - thanks Calgary team!

Stefan & Kailey Ediger

Service from beginning to end was really good, they were flexible & did not over charge equipment was in very good condition, clean & in excellent working condition i will use them in the future

Ydojs Ydojs

Always a great rental experience!

Elise Bakkers

Our experience with Special Event Rentals was seamless and they accommodated us last minute for our event.

Brenden Moore

Great customer service and reasonable prices! We rented two tables and some chairs for a christmas party we were having, and it was definitely worth it. Only qualm would be that you can't drop off rentals on Sundays as they are not open.

Melissa Cheng

The showroom was nice and tidy. The ladies were kind and welcoming. I dealt with Staci and Denise and they were both extremely helpful. Denise had an appointment lined up, but she was still able to assist in what I needed just before her customer came in. I called in and reached Staci, I asked to speak with Denise in regards to revising a quote I done up with Denise earl, but Denise was busy with the customer. So Staci helped me with the quote without a hesitation. I like the fact that all the Reps work well together and help each other out. The gentlemen that helped me in the warehouse were friendly and efficient. Thank you very much, and I will most definitely refer friends and family to Special Event Rentals.

Nicole Farmer

They have nice stuff but not great customer service. Waited a few weeks to get a quote when we were told it would be by the next week. We were patient with that as we were told it was their busiest time. A few months later when trying to communicate by email we got no respose.

Kris Di Pietro

I work with a company out of Toronto, Ontario. We required event support including equipment, transport, and labour for a job in Calgary. The Team from Special Event Rentals Calgary were excellent from start to finish. The ordering process, delivery process, and payment process were all seamless. I would recommend this team, and would certainly use them in the future. Great work, and all with a smile.

Kris Di Pietro

I work with a company out of Toronto, Ontario. We required event support including equipment, transport, and labour for a job in Calgary. The Team from Special Event Rentals Calgary were excellent from start to finish. The ordering process, delivery process, and payment process were all seamless. I would recommend this team, and would certainly use them in the future. Great work, and all with a smile.

Iryna Arapov

Amazing service, as usual. Staff goes above and beyond to make sure that the client is happy. I Have ordered kids table and chairs and have been suggested a different option and the height of items won't work for my purpose. This alone saved me a lot of trouble! Thank you very-very much! We had a time of our lives...yet again!

Angela Tolsma

Special Event Rentals was a great company to work with. They allowed me to change my order as needed and provide excellent customer service. Grace was wonderful and when she was away the rest of the staff helped out with my questions. I would definitely rent from them again!

Janine C Constant

I recently rented a dance floor and napkins. They have a great selection of colors and I was able to find a perfect match. The show room was beautiful and it sparked some good ideas for next year's party. The dance floor was light weight, and easy to assemble and disassemble. We will definitely be renting the floor again. The service was great and easy and the building was very easy to get to. I would recommend and use Special Events again.

Jo Haggith

Special Event Rentals was on time and easy to work with! Even with last minute additions, they were very accommodating and able to provide everything we needed!

Wedding Finesse Event Decor Service

Excellent service and rentals

Jool Swanson

Truly great experience. The rental process was easy amd the price was reasonable. We did pick up and drop off and the staff both in the office and in the warehouse was friendly and helpful. I would definitely use th again!

M Gill

They cheated me. Saying things were missing when they clearly weren't. I guess that's how they nickle and dime you to increase their profits. Staff in the back at drop off and returns were disorganized and argumentative. I never had this problem with other rental companies.

Sunny Showers

Special Event Rentals was easy to deal with, friendly, and well priced. The website was easy to navigate and book through. They contacted me very quickly to verify and process my order.

Samantha Fullerton

They provided rentals for our reception at Teatro on May 27th. Everything was as promised and a good value in my opinion. Thank you!

Jonathan Lagore

They have everything you need for a wedding

Cultured Art Inc.

We use special events every year for our daughters birthday, the customer service is amazing they are able to tell me what I have rented in the past years and the process is always super easy. will continue to use them for many more years to come.

Darren Kershaw

Awesome team! Fair people.

Tara Whittaker Photography

Thank you - we ordered pic nic tables for our food truck party and ice buckets- thank you for delivering and your thorough processing policies - made the process seamless to have a great event!

Trevor Layden

We used Special Event Rentals recently to host a large gathering of educators. The equipment arrived when it was promised and was picked up again the next day as required. The delivery and removal was flawless and the equipment was just what we needed. Great work!

Yvonne W

I had a very smooth, seamless time renting a small amount of party equipment from Special Event Rentals. They were quick to process my order and I wasn't held up at any point in the process, pick up took almost no time at all. Will use this company again.

Sarah Laughton

Special Events treated me very well. The staff was supportive and knowledgeable and helped me make the best decisions for my event. They are professional and friendly and really care about exceptional customer service!

Dan Ford

Rented tents from here for our wedding, staff were very helpful. They responded to my emails in a timely manner.

Rose Nagra

I loved how every thing look and everybody love it

DjamgaTech Education

Special Event Rentals were wonderful to work with, provided great service and great costumer appreciation. They supporting our local charity through providing a discounted rate for our fundraising event rental - thank you so much!

Haley Zaharia

Special Event Rentals provided us with rentals for our customer open house. Everything they provided was good quality and the service was great, from Grace in the office to the delivery crew everyone was a pleasure to work with. Would definitely recommend them and use them again for rentals in the future.

Jannell Or

We rented a 10' x 10' tent for a one day event in Calgary. We were very happy with the service we received and the order was place promptly and efficiently.

Andrea Hussin

Special Events Rentals made my rental experience very easy and painless. Most of my contact was over email, and the sales person was very knowledgeable and speedy with her replies. The warehouse staff were very friendly, and did all of the heavy lifting. All in all it was a positive experience.

Myra S

Great service! Everyone was very helpful and were so accommodating with my changing table numbers. The pickup and return was so easy. I would definitely recommend them for event rentals.

Austin Ikpong

Excellent Service. Will use this vendor again for Empire Banquet

Green Bean Catering

We had our first wedding in year and a half so were super stoked to be ordering again. Everything was ready when we wanted to pick and return was easy. Thanks!

Kelly Palmer

Special Event Rentals were wonderful to deal with in planning our corporate event. The staff was knowledgeable, helpful and positive. All around a great experience. I highly recommend them!

Eric Gooden

The customer service was fantastic and the items we rented were great! Thanks for making our event run smoothly and look amazing!

S WD

Needed to rent 1 bed. This place made it so easy. I got help loading it into my car and also got a great lunch recommendation!

Lee Henderson

Super efficient service. I submitted a rental request and had the equipment 2 hours later. I will consider you guys in the future.

Melissa Parcels

I am a small business owner myself planning a party for my patients and used their services. They were efficient, friendly and sooooo organized which was awesome. 2 thumbs way up and would definitely recommend using them for ALL your rental needs.

Amanda Koch

Special events makes it so easy to order, pick up and drop off!! Jamie is amazing and always so helpful! The email response time is so good! The pick up staff are always so cheerful and helpful! If I ever have any questions they always have the answers :)

Alexander Moseley

Super helpful and friendly people. Huge wide selection of items for weddings and events. We have a wedding booked at the Rocking R Ranch and it is was all organized and super easy. Huge color varieties for decorating and plenty of decorations. Go in and have a look around.

Maple Leaf Self Storage Inc.

We rented from Special Event Rentals for our recent event. Their staff was extremely helpful and the delivery/pickup process was a breeze. We would definitely use them for our future events.

Alexander Down

We rented glassware, backdrops, and floral pomanders for our wedding. The process was simple, and the both the pickup and return of items was completely hassle free. The backdrops looked beautiful and were easy to assemble.

brad lewis

Always a fine salection and lots of popcorn to eat

Jeff

Everything was absolutely perfect - chairs arrived on time and picked up with no problems. Helped to create a perfect wedding - thank you so much. :)

Brigid Hogan

SER is great to get rentals from. Time and time again we use their services for our needs and they are always professional, friendly and have exactly what we need. Thanks guys!

Marijana Ceko

Special Event Rentals were great. Easy, affordable and on time. There was an emailing error when I first placed my order and they went above and beyond to make sure I got my contract on time (it was a quick order). I would definitely use them again.

Lindsay McDonald

Top-notch rental company, great staff, prompt service, and responsive to changes and questions. I would not hesitate to use them again. Thanks Special Events for making our day so easy!

Wagahta Kahsai

Jamie was wonderful to work with, very informative and cooperative! She made all our requests possible! The quality of service and the products were amazing! The delivery and pick up went very smoothly! The products were clean, elegant and made our wedding look stunning. Definitely will be renting from them from now on!

Lara Estelle

We went in to look at table runners they were nice but quite pricey, we were able to buy similar table runners from Amazon for less. Staff was very friendly and helpful.

Myles Greenwood

Had a little hiccup in my order but Stacie called me back the next day to fix it and I'm happy with the way the matter was handled. It appears that the company really cares about a positive customer experience and I'm looking forward to picking up our tables/chairs for the day of the event!

Mordechai Groner

Great work. very professional. I have rented chairs, tables and wine glasses for my son's birthday and everything went very well.

Bobbie Loitz

We rented a BBQ for a family reunion. The staff were helpful and on time. The BBQ was just exactly what we needed at a very reasonable price. There were clear instructions for its safe use and lots of cleaning tips. A great experience. We will definitely be back.

Kylie Wasylyshen

Great place to rent anything you could or would possibly need for a party or wedding or any event you may be planning

Blink Eyesite

Everyone was so professional and helpful. Would definitely use Special Events again.

orville wong

Friendly , knowledgable and helpfully staff

Tanya Stembridge

Very good place to rent from, courteous staff, timely service and overall excellent environment:)

Lauren A

I had a great experience with Special Event Rentals Calgary. It was easy to place my order, pick up the items and drop them off. All the staff are very friendly and their showroom is very nice. I was especially impressed when I called to change my return date as I didn't want to drive on Monday when the roads were bad and they had no issue extending my rental.

Mariel Pritchett

This is the third time we've used Special Special event rentals and it was an easy, convenient transaction. The only thing I would suggest to streamline things is to offer an online method for approving credit card authorizations and contract signatures. Having to print and fax copies can be a pain when most people don't have a fax machine.

Abidemi Akinsete

I would AVOID!!!!! I placed my order for a floral wall backdrop for my best friends bridal shower. The staff was helpful over email and phone in booking it. HOWEVER, when I went to pick up the backdrop the actual material of it was a poorly digitized and a pixilated backdrop of flowers - NOT SILK FLOWERS as I expected. My boyfriend loaded it into his truck and after I saw it I was so disappointed I went right back into their office and asked the receptionist for my money back. It was $107 to rent for the day WHICH I PAID IN FULL 2-3 weeks prior to picking it up - they gave me only $70 back because of LABOUR????? When my boyfriend was the one to load it into our truck????? We didn’t even leave the shop and the only thing their staff did was bring us the heavy material which MY BOYFRIEND had to load into the back of our truck so WHAT labour exactly costs $35 to have someone put it on a trolly and moved it ten feet to have US physically lift it and place it into our vehicle ?????? I will be calling their head office to request ALL my money back and they can check their back cameras to see WHO really did the heavy labour for $35 AVOID AVOID AVOID !!!!! Staff was nice when I was paying but rude when I wanted my money back for obvious reasons.

Jenna McBride

Loved my experience with Special Event Rentals. They dropped off all the rentals for a company event on-time and picked everything up without any hassle. The tables we ordered were perfect for the event!

T. Smith

Very impressed with the service at this place. From start to finish we were pleased with the friendly team at Special Event Rentals.Thanks for making our event great!

Scott Kitt

Stacie was great to deal with. Equipment showed up on time, clean and worked perfectly. Will definitely use again.

Kara-Lee Bronson

I rented six white Louis chairs in June for my wedding. unfortunately not all of them arrived as there were 4 backs missing. I called the after hours number and they said they would call me back. A couple hours later they returned my call and said they would deliver it the next day. Luckily I had picked up the chairs on Thursday and discovered the issue that day, so the chairs were put together in time for our Saturday wedding.

Mila Belic

We used Special Event Rentals for our Family Reunion in Kananaskis, AB. Our family was impressed with the nice BBQ and ease of use. The BBQ worked well and was an easy clean up. We also rented coffee urns which worked very well for a larger group (around 65 people). The banquet tables were a nice large size and really came in useful. Delivery and pick-up went smoothly and saved us a little time in the end. Thank you Special Event Rentals for helping our Family Reunion be a great success! Regards, Mila, Calgary, AB.

Blanca Moreno

The equipment was great, but I had a very rude a prude Representative. She was not helpful at all, her customer service skills are terrible. We not use special events again, because of that very experience. I feel that when your giving a company $3400.00 or more for an event and have used them for all your events in the previous years, the quality of customer service should be top notch. I did not ask much but every thing that I asked was a issue. My advice use smaller company's, they tend to have better customer service as they truly care about the customer and know that it is very important to give them a good experience.

Gillian C

We used Special Event Rentals for a celebration we were hosting in our back yard. The customer service was excellent, and the folks delivering the tables, chairs, linens and glassware were quick and efficient. The pieces we rented were in excellent condition, and were just perfect for our event. I would recommend Special Events and will use them again.

krista Bobosky

Special Event's were able to help me out with some last min rentals with changes on the fly, much appreciated! Good job ladies.

Charlie Hinton

These guys rent, for any event!

Amber Nicholls

We rented tables and chairs and both were great quality. Chairs had detachable cushions that were comfortable and stayed on the chairs via velcro on the bottom. Guests commented on the simple but elegant look of the silver chairs with white cushions. Delivery and pickup process was easy and convenient and vendor was very responsive.

Ruben Raymundo

Working with Special Event Rentals was overall a good experience. Quick pick up and drop off, appropriate pricing and the equipment looked nice. The only issues we ran into was trouble setting it up ourselves but we figured it out.

Christopher Schermuly

Great service and product

Drew Chorney

Quick turn-around on getting us tablecloths for last minute event. Sales representative super helpful and friendly. I highly recommend.

Trevor andLaura

Quick and accommodating service. Very affordable rental rates and very little hassle!

Roger Madaire

Easy to pick out items online, easy review at their location, easy arrangements for pick up and drop off. they even followed up with me after my honeymoon to verify items are returned on time and no fee for delay. Thanks I will rent again in the future for sure

Toria Andersen

Excellent service. Helpful. On time for delivery and pick up. Equipment was wonderful and very helpful for our event.

Caitlin Reid

After forgetting to order the tables and chair for our very large Christmas dinner, I was frantically calling around on Dec 23 to all the rental companies I could think of. I called one company and they declined my request, stating that they did not want to get the chairs from the warehouse as it was the last day of work before Christmas. I called Special Event Rentals and they said they would have them ready within a half hour and I could pick them up anytime before they closed. Their staff were very friendly and accommodating! Thank you to the whole team for giving all 30 of our Christmas guests a place to sit and enjoy their dinner.

Jamie Lois

We rented one table over the weekend and were very pleased with the customer service we received. Everyone was very helpful and made the process easy! The warehouse staff loaded and unloaded the table with a smile. The showroom is stunning, we will definitely be using Special Event Rentals for our future events, and have referred to friends already!

Will Burton

Great communication, prompt delivery and pickup, product as advertised. Staff all very pleasant and professional!

Jeff L

Rental order was accurate and linens were all cleaned, pressed and folded or on hangars. The wooden archway was warped and needed "persuasion" to put together though.

liliana DiNicola

The staff were very helpful . the items were delivered and picked up promptly. I ordered dishes and glasses as my son did not want single use paper or plastic. I like that you don't have to wash dishes or glasses! Tent easy to put up. Pricing is reasonable!

Leslie Goodwin

I've had terrible experiences with this company. As an event planner working in Banff and Calgary, I encourage anyone to try and source out if you can. While they claim to have great customer service, their representatives are condescending and not solutions focused. Myself and the company I work with dealt with them for two large scale events and ran into a few problems that would have been avoided if they were truly committed to the client and the event. They don't label their gear so some of our chairs got mixed with the venues, which were identical. They tried to charge me 450 dollars for missing chairs which were mixed in with the venues. I recently used them at the Banff Centre and all of our gear was left in a pile outside of the venue- without anyone having called or communicated with us. When confronting them about this, they were unresponsive and didn't see this as being an issue. Both representatives were very defensive to deal with and condescending and always referring to "the contract" versus what worked best for the event. While all other stakeholders shared positive experiences, this was the only stressful partnership we witnessed. It was extremely frustrating to work with. Because they are the only event rental company in Banff, it is very clear that ultimately, the client doesn't matter. Their reputation in town is poor, but because Banff is thriving, they will get business regardless, which is what their customer service exudes. Definitely be aware and definitely stand up for your expectations!

Kristi Calwell

Very good service!

Sterling Smith

great company and excellent service !

Sarah R.

Denise and all of the other staff were wonderful to work with. They were friendly, professional and extremely helpful. The contract was simple to read and understand and there were no hidden costs or fees. The selection is extensive, all of the items arrived in pristine condition and the delivery was on time (even on a Sunday) I would, and will, recommend Special Event Rentals to anyone planning an event, they made the process so easy and enjoyable. Thank you Denise and team!

Kaeleigh Doherty

Communication was great, quality of items was great and had no problems. Would recommend rentals from this company no problem.

Flora Fioritti-Irwin

I had a last minute request on the busiest Christmas party weekend in Calgary and Special Event Rentals was able to accommodate where other companies could not. They even delivered and setup. Thank you I greatly appreciated that you were able to do this for me.

196022mar

Great overall experience. Our company had a last minute event and SER were able to accommodate all our needs. Staff and set up crew were all very friendly and professional. We will definitely contact SER for our next corporate event.

Joyce Yee

It's always a pleasure to work with Special Event Rentals in Calgary. I typically work with Grace, who I find to be professional, friendly and prompt in her communication.

Kris McPherson

Using Special Event Rentals Calgary for our wedding day was an easy decision to make. They had a large selection of materials, delivery services, and made changes to our requirements with no issues at all. They also have professional and friendly employees. We highly recommend them!

Chris Holmes

I found the staff at Special Event Rentals to be very professional and helpful. The products provided were very good. I would have no issue using them again or recommending them to others. Chris Holmes

Jodena Rogers

I have used Special Event Rentals for two years in a row to attend Diner en Blanc. This is a convenient and low cost way to supply the table, chair and linens for the evening. Not to mention it eliminates all of the running around to find the items. All the rentals are in great shape, the customer service is great from the rental to pick up and drop off of the items.

Stu K

Recently rented a bunch of stuff for our wedding - couldn't have had better service! The chairs weren't cheap plastic chairs, and everything came on time. Staff was very helpful and friendly. Highly recommended!

Tina Wiley

Special Event Rentals was great - all the staff were friendly and helpful! Denise, our sales rep was especially helpful. We had to do an unplanned rental on short notice. She helped to get the best budget for us as well as some alternatives for rentals that were not available for us on short notice. As well, she took time to teach us how to do the linens in different ways. Always felt that everyone was patient and answered even simple questions and took time to explain everything. Very helpful for first time renters. We will feel more comfortable renting again and would use Special Event Rentals again in the future.

Sasha Liston

I was so very lucky that I called on a Friday at 4:30PM needing a rental prize wheel to be ready for pick up in less than 30 minutes and they were able to make it happen for me and for my client! The entire process was so easy, I will absolutely use them again.

Chris Farness

I had a wonderful experience for my wedding in October. The staff was beyond helpful and helped me create the look I was dreaming of. I would absolutely recommend Special Event Rentals to anyone looking to create their dream event. -Diane M.

Michelle James

Great experience - easy communication, delivered on time, no hassles. Definitely recommended!

Rachel Zollinger

Lots of selection. Dress up your events

Chelsea Body

Excellent service. Flexible with changes that needed to be made. Great communication and follow up! Would definitely use again for any special event.

Calvary Worship Center Calgary

Excellent service. Prompt reply and easy to deal with given the short notice for my event. I was able to get everything on time and the quality of service is very professional. I will definitely contact them again for my future events and rentals.

Marika Gibson

Great customer service, found everything I needed. Thank you so much

Eman Assem

Very impressed with service. I had a small rental that required a few modifications and Kim Robinson was incredibly responsive and accommodating. Equipment was excellent quality and delivery/pickup was seamless. Will definitely use again in the future!!

Tafadzwa Chitanhu

The Bodtker Group of Companies rented tables, linens & a sound system for our inhouse 35th Anniversary Party. The service from Special Events was awesome. The delivery arrived when it was supposed to, with no errors. We'd highly recommend Special Event Rentals Calgary to anyone.

Tom Firth

“Your staff was quick, helpful, and able to solve problems quickly and creatively. Everyone at Special Event Rentals was a delight as well. We needed a fridge with very little notice and everyone acted to get things sorted out so efficiently. The delivery person was flexible, helpful, and friendly- dropping off a excellent piece of equipment. Stacie was so helpful and seemed genuinely interested in helping and making my event a success.”

SP M

Very helpful for a last minute event in Calgary! Great service and convenient pick up/drop off process.

Maryam

This has been our second year using Special Event Rentals for an end of year event. The equipment was delivered on time and setup was quick. The employees were very helpful throughout the process making sure we had everything we needed.

Deb o

Did a fantastic job. Staff were professional. All the rentals were in great condition.

Wendy assistant

They make up "policies" along the way... it's not in the fine print, nor documented any where - and they don't tell you until 2-3 weeks in, because it's not widely known by their own staff, or until 10 revisions of the contract later. Owners don't do the right thing, nor even acknowledge a mistake on their part, even when they dropped the ball. Save yourself the headache and use Chair Flair instead, they go above and beyond and own up to any mistakes. Details below: CONS: - Our sales associate was friendly both times I met with her in person, prompt with e-mails and her responses, and offered some good suggestions on décor, which we did appreciate. However, her attention to detail seemed lacking given the fact we had to revise the contract upwards of 12 times, and it got to the point where I had to spell out what line item to delete and what to add... so essentially doing part of her job... luckily I deal with contracts on a regular basis in my professional life. - One of the biggest issues we had with this entire process was that from day 1, we had made it clear that chairs and a few other rental items were to be used at both the ceremony and the reception, which were in 2 different locations. We asked our SA both times in-person confirming that we would not be responsible for paying for those items twice, and both times she reassured us that would be the case and that it only shows up twice because of how the system operates. It wasn't until 2-3 weeks in, and a week before the wedding where we were told it was "policy". - Legally, if a company has a policy it needs to be in writing under terms and conditions and/or fine print of the contract - this "travel policy" not only was it dropped at the 10th revision of the contract, a few weeks after our initial meeting, was not in writing, and obviously was not made clear to staff. - We ended up calling the head office at the Edmonton location, and they were not aware of this "policy". In fact the staff even tried to help us out, but because the branches operate separately, they were not able to do anything for us. - It was also very disappointing that even after escalation, owners would not make an exception when it's SER that didn't follow proper protocols. This alone is why I would not recommend SER. - Owners unwillingness to accept and acknowledge this fail on their part, to do the right thing (sometimes that should take precedence than just running a business), and lack of attention to detail by our rep resulting in me doing part of her work - Extremely negative. Pros: - Pick up & drop off/warehouse staff was very smooth - positive. - GM/Sales Manager definitely made an effort to help us out, and maintained a very professional and good attitude. Although we didn't get what we wanted in the end, her efforts did not go unnoticed and were appreciated. She did go above and beyond in trying to help US out, as opposed to just getting more business for SER, (i.e. doing the right thing). That was positive, too bad the owners didn't share the same attitude.

Shannon Quinney

Quick and painless pick up and drop off, friendly customer service and items are good quality.

J Coll

Always fast and friendly service. Thanks!

Mariana Jaimes

I used Special Event rentals to host my Thanksgiving dinner. The website was all the information and when I called the sales representative was able to answer my questions and provide additional information about what I might need. My husband went to picked up at their location in Calgary SE and the process was really straight forward. They return was easy as well. I will definitely use this company for my next venue.

Wing Tsao

I rented some items from CalgarySpecialEventRental for my wedding. Their show room was neat, clean and inspiring. The staffs were extremely friendly and helpful. I received a 10% discount automatically. Pick-up and Drop-off times were flexible. The overall experience was excellent.

Kim Hartley

Stacie Roper at Special Event Rentals has helped us out with two family gatherings. Both times the rentals were provided on time and the pickup & deliveries were made easy. We really appreciated the expert help and suggestions.

Tanya Sinnett

I have used Special Event Rentals two times now and I am extremely happy with the service. The dishes etc. were ready early for me and I was able to pick them up in a timely manner. The products were in excellent shape. Denise was very helpful in helping me determine the sizes that I needed for my tablecloths and when I needed to make a change it was very simple. She was also extremely patient with all of my questions. I highly recommend Special Event Rentals.

William Perks

We use SER for various clients weddings and they are always on time, professional and extremely helpful. This past weekend they delivered chairs and tables for an outdoor ceremony and the two gentleman delivering were very helpful and accommodating. SER is a vendor I never have to worry about delivering what they promise.

James Knapp

Excellent services as we needed support for our Graduation Services. The staff were very professional and supportive throughout the rental of equipment. Without their support, our grad services for the school would not have been as successful.

Brett Gonsalves

They helped us last minute! Super staff!

Candace Davis

This was my very first time using the services that Special Event Rentals has to offer and I was very pleased. Excellent customer service. I had to pick up my items on a Saturday and it was quick and easy. I would recommend Special Event Rentals to anyone who's looking for rental for their party needs.