Reviews of Edmonton Bouncy Castle (Event Planner)

Colin Auschrat

We ran into a snag with our party plan and Edmonton Bouncy Castle's staff worked with us to problem solve and save the day. Staff was courteous and professional. Great service and great fun.

Dustin Duguay

Used this company last minute for face painting my inflatable rental. They bent over backwards to save my daughters birthday party. Owner was extremely helpful.

Its Viral Now

It was an overall great experience. Staff was very professional and offered to help set up my party.

Cassaundra Jones

Our sons birthday party was almost ruined as we had booked with another company which was unable to deliver. Luckily for us Edmonton bouncy castle saved the day! I dont know why we ever considered using another company! The customer service is amazing AND the houses they rent are spectacular! Highly recommend!!

xcite canada

We rented a large castle and some carnival games for our family event. I was very impressed with the service and cleanliness of equipment. Kids had a blast. Will use you guys again.

Liam Boyd

Great service !!!!!!

Shaun Christenson

Good pricing in comparison to competitors and much easier booking process and. There was no hidden costs. For staffing like the competition

Travis Whyte

A seamless experience from online booking through delivery, setup and pickup... not to mention great selection! You now have a client for life.

Gerald Leckie

Their character service was amazing. Princesses were beautiful singers and the children loved them. I got a package deal with a bouncy castle, Anna and Elsa , balloon arches and food machines for a great deal. They made my daughters dream frozen party a reality. Thank you

Brentt Carlson

Absolutely perfect, professional CLEAN and very accommodating. Will definitely be using them again!!!

Betty Wang

It was a great experience to rent a kayak with them. They were super nice and flexible on the return time with no extra charge. It was a good price and awesome service. I would highly recommend it!

Recreational Power Sports

These guys were awesome to work with! Every time we emailed them with a question, they were quick to call us back within minutes. Easy going, showed up on time, and the price it right! We would highly recommend this company!

Rachel Zhang

Absolutely great, professional service, equipment is clean. Already recommend to my friend, and will use them again.

Kyle Bain

This place is absolutely amazing! 10 out of 10 the bomb.com

Alysia Semrok

Excellent customer service. The gentleman I dealt with was very accommodating and gracious to us during our rental time :) will definitely rent one again, we had a blast.

Karen Boulay

The setup and take down was quick. The kids loved the bouncy castle and the waterslide was great to have on such a hot day. Bonus points for coming early with it and giving us more time than I paid for ???? highly recommended

Mr C

Very nice guys to deal with i highly recommend using edmonton bouncy castles

Marie Tossel

Extremely fast and easy pickup and drop off. He was very quick, polite and affordable. We rented for a weekend and had a blast. I highly recommend everyone rents the family sized paddle board because it was a hit. We had 3 adults and a kid on it easily. Highly recommend this company for rentals.

James Track

The staff there is so helpful and polite. They had all the answers to my questions and concerns. I would 110% recommend renting and planing all my future party's through them. They really know there stuff.

Dallas Bailey

They were fast at responding to my enquiry and the equipment and services are reaseonably priced.

Harold Nelson

Amazing job for my daughters birthday!!! Very punctual and professional. Amazing decorator and I will definitely use them again.

Maggie Huang

It's a great experience dealing with this company; staff is professional and reliable. Thank you Edmonton Bouncy Castle!!

tina jiang

We rented this as birthday gift for our fried's kid birthday. OMG, kids love this, she told me " this is best B-day party ever!" Thank you for excellent team!!

Sean Crerrand

Awesome company. I was skeptical in renting an inflatable during the pandemic but I went to their location and the owner was kind enough to give me a tour. The bouncy castle team were busy cleaning castles in the warehouse. I was very surprised at the level of professionalism taken for inflatable rentals.

Helen Gu

Great service. Excellent customer care. I am satisfied.

B M

Amazing experience working with Edmonton Bouncy Castle. The entire team is was professional, accommodating and great to work with. Huge selection and will definitely use them again and highly recommend.

Paul Mathew

Excellent company to deal with during a pandemic. Our event was cancelled due to Covid 19 and they provided us with a 100% refund, no questions asked.

T Thomson

Poor customer service.

Leo Owen

The event was fantastic. They did a beautiful job planning, organizing, and executing my event. The yard looked gorgeous and their creativity around how to decorate a small space was tremendous.

Jeffrey Wright

They did an excellent job for the event and all the guests really appreciated their work which was done well within my budget. I am more than willing to rehire them for any future events as well as ready to refer them for any events for anybody in the future.

Melissa Temke

Do NOT rent from this company. It has been almost a month since I booked, We paid a deposit. No one answers their phone or emails. Customer Service is absolutely horrible. I am still trying to get a hold of someone to get our refund back. Talking with some other vendors, turns out this is a very shady company since 2007.

Arek Smykot

What a great experience for a 5 year old birthday party. So worth it. Booking was easy and they came ad promised and set up and take down was painless. Definitely will use them again in the future.

Antarpreet Deol

This is second time I m ordered from these guys they are very nice good customer service I recommend to renting from these guys they are very good all the guest came out party they are renting from them they deserve 10 ⭐️ good customer service ????????????????.

Tony McBride

Love this company. The bouncy castle was a big hit. Setup was early and we were allowed to keep the inflatable for extra time.

Shimpy Manku

I've been using Edmonton Bouncy Castle for a couple years for 2 birthday parties each year. Everything was fine the first 3 times but they didn't show up for the 4th birthday party! I had booked them online and got the confirmation in my email. I also called them just to make sure everything was good which they said it was. Come the party day, they never show up! Called and texted multiple times but no answer. My kids we're very disappointed! They never bothered to contact me later to apologize either. I would never book them again and definately DON'T recommend them! Horrible!

Teresa Lin

Great service !!!!!!

Andrew

It was okay but there was no real office location.

Joe Alexander

Extremely professional service, great tasteful planning and beautiful arrangements!! will definitely use again!!

Derek Mitchell

They took care of everything, including things I never even thought of. Very detail-oriented, very friendly, hard-working. I will definitely work with them again!

Paul Lamb

Kids had a blast. It was nice to finally deal with a professional company

james grouse

You will enjoy yourself

Scott Sanders

Everything was done on time and as expected! Would definitely recommend!

Johnny B

Awesome service

Keith Walker

I am beyond impressed with the quality of service I have received from this organization. Thanks again for all your hard work and I look forward to working with you in the near future.

Curtis Torhjelm

Was a great experience, they provided product and when I had a issue, they had a tech out right away to get it all sorted out. Awesome service. Highly Recommend.

Janey’s Closet

This company is dishonest, I paid for a 8hr rental online and when I tried to contact them through the provided phone number and e-mail to confirm booking I got not one response. Low and behold, they didn't show up. This is a disgusting thing to do to, my children are upset and I could have used the money that I lost to catch up on other areas of our life. Absolutely would NOT recommend using them. I also find it very disgusting that this company on FB put that they were so devistated when their company truck was stolen this Summer (2020) and now they are stealing from people? DISGUSTING

Curtis Lokszyn

Wonderful service! The owner was friendly and a pleasure to work with. Will definitely use them again in the future.