We offer you all the information of real people who purchase the products of RONA Sainte-Thérèse (Electrical Technician) in Sainte-Thérèse (Canada).
At the moment this business receives a score of 4.2 over 5 and that score has been calculated on 127 reviews.
As you can read, the average score it has is positive, and it is based on a large number of opinions, so we may be pretty sure that the valuation is very credible. If many people have bothered to rate when they are happy, it works.
You know that we do not usually bother to write scores when these are positive and we usually do it only if we have had a problem or incidence...
This Electrical Technician belongs to the category of Hardware store.
(Translated) I would have given you a better rating if it was not stupid air at the checkout on Saturday August 12 at 11:00 am little redhead who does not respond when we say hello and who does not say thank you by giving the short bill a robot would have done better! (Original) Je vous aurais donné une meilleure note si ce n'étais pas de l'air bête à la caisse le samedi 12 août à 11:00 am petite rousse qui ne répond pas quand on lui dit bonjour et qui ne dit pas merci en donnant la facture bref un robot aurait mieux fait !
(Translated) He didn't have what I wanted ... (Original) Il avait pas ce que je voulait...
(Translated) Good service thank you and happy new year (Original) Bon service merci et bonne année
It's easy to find stuff at this location
(Translated) Very good service and friendly staff ... (Original) Très bon service et personnel sympathique...
(Translated) Good location and lots of staff. The less young are friendly and affable, the younger seem to be in a hurry to finish their studies to work elsewhere (this is normal in the retail trade). We found our painting and the advisor calculated it for us. Fast service. We will go back. (Original) Bien situé et beaucoup de personnel. Les moins jeunes sont sympathiques et affables, les plus jeunes ont l'air d'avoir hâte de finir leur études pour travailler ailleurs (c'est normal dans le commerce au détail). On a trouvé notre peinture et le conseiller nous a bien calculé ça. Service rapide. Nous allons y retourner.
Expensive
(Translated) Good little Rona. Not very big but lots of products in store. Troubleshoot well. Welcoming staff. (Original) Bon petit Rona. Pas très grand mais beaucoup de produits en magasin. Dépanne bien. Staff accueillant.
Excellent service and it starts right at the door when you enter. I will return.
(Translated) "Immediate and friendly service at all times" .... this was true before. If you want to be ignored in the face, to be "ghosted" ... this is the place. (Original) "Service immédiat et sympathique en tout temps"....c'était vrai avant. Si vous voulez vous faire ignorer en pleine face, vous faire "ghoster"...c'est l'endroit idéal.
(Translated) Clean store, lots of choice for a small store. Easy access wood yard. We are not looking for employees, they are available and friendly. (Original) Magasin propre, beaucoup de choix pour un petit magasin. Cour à bois facile d' accès. On ne cherche pas les employés, ils sont disponibles et avenants.
(Translated) It is a good renovation store, good service the employees are always ready to serve us and advise us (Original) C'est un bon magasin de rénovation, bon service les employés sont toujours prêts à nous servir et nous conseillé
(Translated) Very good place very nice and helpful staff very good experience at this place (Original) Très bonne place personnel très gentil et serviable très bonne expérience a cette endroit
(Translated) Services like nowhere else! I always answer my questions and even small they have everything !! Special thanks to the girl of the counter materials !! stud (Original) Du services comme nul part ailleurs ! J'ai toujours réponse a mes questions et meme petit ils ont tout !! Merci spécial a la fille du comptoir matériaux !! Jules
hands down the worst mom even called it b4 hand
(Translated) WORST place for service !!!! Especially the seasonal you call for a product and your response is a grunt of a teenager! as an answer and a snap of the line !!! WOW To boycott! NB Whether you go day one of the flyer or day 4 they NEVER have anything! Same rotten service at the cash desks always busy talking about the weekend! (Original) PIRE place pour du service !!!! Surtout le saisonnier tu appel pour un produit et tu as comme réponse un grognement d ado mouinin ! comme réponse et un claquement de ligne !!! WOW A boycotter ! NB Que vous alliez jour un du circulaire ou jour 4 ils ont JAMAIS rien ! Même service pourri aux caisses toujours occupé à se parlé du weekend !
(Translated) Very good customer service, they advise us very well! (Original) Très bon service à la clientèle, ils nous conseillent très bien!
I prefer the smaller place over the big box places. They have the same prices, but they also care about service.
(Translated) Best Rona by far! Their service is amazing! (Original) Meilleur Rona et de loin! Leur service est incroyable!
Competent personnel
(Translated) Excellent service from Noa for online orders. Service beyond our expectations, send him the message, he deserves recognition. Fast service, employees know their products and give good advice. The employees seem to be treated well and it shows on the quality of the service! (Original) Excellent service de Noa pour les commandes en ligne. Service au-delà de nos attentes, faites-lui le message, il mérite de la reconnaissance. Service rapide, les employés connaissent leurs produits et donnent de bons conseils. Les employés ont l'air bien traités et ça parrait sur la qualité du service !
Good staff
(Translated) Fewer products than in big hardware stores like Home, Rona but very good service (Original) Moins de produits que dans les grosses quincaillerie comme Home, Rona mais très bon service
(Translated) Excellent service in store! (Original) Excellent service en magasin!
Good place, helpful staff. It could use a bit better signage.
(Translated) Very good service on arrival we are asked if we do not need help super 5star you deserve it (Original) Très bon service a l'arrivée on nous demande si on n'a besoin d'aide super 5etoile vous le méritez
(Translated) I live very close to Rona L'Espérance in Ste Thérese. On the phone, he says he matches the prices of the competition, but not true, does not bother to consider the customer in his requests, been to Réno Dépot to supply me. cheaper, more product and pleasant to shop ... (Original) Je demeure tout pres de Rona L'Espérance a Ste Thérese . Au téléphone , il dit qu'il égale les prix de la compétition , mais pas vrai , ne se donne pas la peine de considérer le client dans ses demandes , été chez Réno Dépot pour m'approvisionner . moins cher , plus de produit et agréable a magasiner ...
(Translated) Outstanding customer service. No need to search for staff. He is there always ready to help the customer. (Original) Service à la clientèle hors pair. Pas besoin de chercher le personnel. Il est là toujours prêt à aider le client.
Service is good but dont have much variety of products
Small Rona
Absolutely the best customer service experience I have had in a home improvement store.
Prices are a bit high but it is expected of a place that has no near competitors. To the exception of the higher prices (hence why I gave it 3 stars), the staff is super helpful and friendly, there is a lot of varieties of products and you can be almost 100% sure you'll find what you are.looking for. If you're in a hurry and don't feel like driving 15-20 minutes more for what you need, this the best option to consider. I recommend this place.
RONA
Big bright well organized. Great products. Good people. Thanks
Nice store, well spaced rows and really good selections of materials.
(Translated) Loved the place. It's small ... but with a lot of variety. I had very good service. # 1! (Original) Adoré la place. C'est petit...mais avec beaucoup de variétés. J'ai eu un très bon services. #1!
Friendly service, knowledgeable staff and decent availability of products. You dont have to run after employees to be able to talk to someone which is great
(Translated) Little Rona, but which contains the essentials. Really kind and helpful staff. (Original) Petit Rona, mais qui contient l'essentiel. Personnel vraiment gentil et aidant.
(Translated) This is probably the only medium / large size hardware store I have been that I have no trouble finding someone to help me with. I spoke with the manager and she told me that the importance of service was part of the store policy and it shows! If you don't want to do the 12 Asterix jobs and want in-store support, this is the place! (Original) C'est probablement la seule quincaillerie de taille moyenne/grande que j'ai été que je n'ai pas de misère à trouver quelqu'un pour m'aider. J'en ai parlé avec la gérante et elle me disait que l'importance du service faisait partie de la politique de magasin et ça paraît! Si vous ne voulez pas faire les 12 travaux d'Astérix et voulez du support en magasin, c'est la place!
(Translated) Lack of variety and difficult to have service, but when you have it, it is excellent !! (Original) Manque de variété et difficile d'avoir du service, mais quand tu en as, il est excellent !!
(Translated) Small, good service, good prices (Original) Petit, bon service, bons prix
I was impressed by their rapid response at the entrance. Once you set foot in store, everyone says hello. If you look like you are lost, someone pops in and ask you if you need help. I would say, perfect for people who knows nothing about tools. Maybe less for introverts - you’ll be forced to response to all the customer service that is attracted to you.
(Translated) 20 minute wait for two copies of keys, 1 open cash register with a queue. However, there were not so many people and several employees. (Original) Attente de 20 minutes pour deux copies de clés, 1 caisse ouverte avec une file. Pourtant il n'y avait pas tant de monde et plusieurs employés.
Not a big store but I found what I needed there
Very helpful. Goes beyond my expectations!!! Excellent service!!
(Translated) seriously I really do not understand how this store and the bottom to make money with the number of articles breaking and error does not recommend to anyone (Original) sérieux je comprends vraiment pas comment ce magasin et le fond pour se faire de l'argent au nombre de d'articles brisser et d'erreur ne recommande pas a personne
Most staff members are very knowledgeable, easy access, and lots of inventory.
(Translated) Excellent customer service. Seems like every customer is precious and unique when you walk in there. (Original) Excellent service à la clientèle. On dirait que chaque client est précieux et unique quand on rentre là.
(Translated) Clean place good service the employees very pleasant courteous (Original) Endroit propre bon service les employés très agréable courtoise
Ok...nothing out of the ordinary...small town hardware store!
(Translated) From the hardware, lighting, materials department to the painting, plumbing and seasonal departments up to the checkouts; The RONA Sainte-Therèse team has been offering me and my contractor excellent services since we started the complete renovation of our property located in Rosemère for 2 years now. I know that whatever the unforeseen, the RONA Ste-Thérèse team are ready to help us! :) p.s. TO THE WHOLE TEAM, AND WITHOUT EXCEPTIONS; "THANK YOU FOR BEING HERE !!" Kim (Original) Du département de quincaillerie, de luminaires, des matériaux au departement de la peinture, plomberie ainsi que le saisonnier jusqu'aux caisses; L'équipe de RONA Sainte-Therèse m'offre ainsi qu'à mon contracteur d'excellents services et ce depuis que nous avons débuté la renovation complète, de notre propriétée située à Rosemère, depuis 2ans maintenant. Je sais que peu importe les imprévues l'équipe de RONA Ste-Thérèse sont prêt à nous aider ! :) p.s. À TOUTE L'ÉQUIPE, ET SANS EXCEPTION; "MERCI D'ÊTRE LÀ !!" Kim
Its a harware store.that it
(Translated) Very good service. Friendly and helpful employees. (Original) Très bon service. Employés sympathiques et serviables.
(Translated) I went to cut a 2 "x 2" piece of wood. I was told that we do not cut for wood bought elsewhere than at home. I went to Home Dépot and we made my cut for free. I took the opportunity to buy other hardware items. When I paint at home, I will have to buy the paint elsewhere than at Rona because my gypsum does not come from home !!! ... (Original) Je me suis présenté pour faire couper une pièce de bois de 2" x 2". On m'a répondu qu'on ne faisait pas de coupe pour du bois acheté ailleurs que chez-eux. Je suis allé chez Home Dépot et on a fait ma coupe gratuitement. J'en ai profité pour acheté d'autres articles de quincaillerie. Lorsque je peinturerai à la maison, je devrai acheter la peinture ailleurs que chez Rona car mon gypse ne vient pas de chez-eux!!!...
(Translated) Great service from Dave! (Original) Super service de Dave!
Caring staff
(Translated) A hardware store that I like, not too big. The staff is there for customers and does not hide. There is always what you need there. (Original) Une quincaillerie comme je les aimes, pas trop grande. Le personnel est là pour les clients et ne se cache pas. On y trouve toujours ce dont on a besoin.
(Translated) Surprising all there is for the size! The service is excellent. A good wood yard outside. (Original) Surprenant tout ce qu'on y trouve pour la taille! Le service est excellent. Une bonne cour a bois à l'extérieur.
(Translated) Great. Very good service, very friendly employee (Original) Super. Tres bon service , employe tres sympatique
(Translated) I booked and paid for my order through the weeb site. I had my confirmation to pick up within 7 days. I passed by the next day. After queuing I was able to recover Part of my order. The materials yard portion was out of stock. Well, I think there should be a reservation of equipment by reserving on the weeb, to ensure availability for pickup. Thinking of saving time, I wasted my time and I will go to queue elsewhere. (Original) J'ai réservé et payé ma commande par le site weeb. J'ai eu ma confirmation de passer chercher à l'intérieur de 7 jours. Je suis passé le lendemain. Après avoir fait la file j'ai pu récupéré Une partie de ma commande. La partie de la cour de matériaux était en rupture de stock. Bon, je pense qu'il devrait y avoir une réservation du matériel en réservant sur le weeb, pour s'assurer de la disponibilité au ramassage. Pensant sauver du temps, j'ai perdu mon temps et je vais aller faire la file ailleurs.
(Translated) Too much service per square foot is like not enough! If you want to look at the merchandise to give you ideas, don't go to this hardware store where you are harassed in each row to find out what you came to do there. Too bad that this hardware is for me a simple `` convenience store '' when I do not want to go to the competitors of Rosemère and Boisbriand for lack of time! (Original) Trop de service au pied carré c'est comme pas assez! Si vous voulez regarder la marchandise pour vous donner des idées, n'allez pas à cette quincaillerie où vous vous faites harceler à chaque rangée pour savoir ce que vous êtes venu y faire. Dommage que cette quincaillerie soit pour moi qu'un simple ``dépanneur`` quand je ne veux pas aller chez les concurrents de Rosemère et Boisbriand par faute de temps!
The manager did not want respect the advertised sale of 50 % on the second item for interior door handles. I had to go to another Rona to get the special. Dont waste your time going there.
(Translated) Diversified product Good service (Original) Produit diversifiés Bon service
(Translated) Incredible service, incomparable! In all departments I was approached to help me find what I was looking for. At no time did I feel that my little knowledge was bothering me. I had the right to simple and precise explanations on what I was looking for. I had to go look for a missing item at the Home depot then, impossible to compare zero service to perfect service !!!! (Original) Service incroyable, incomparable! Dans tous les départements j'ai été approché afin de m'aider à trouver ce que je cherchais. Je n'ai sentie à aucun moment que mon peu de connaissance dérangeait. J'ai eu droit à des explications simples et précises sur ce que je recherchais. J'ai dû aller chercher un item manquant au Home depot ensuite, impossible de comparer zéro service à service parfait!!!!
(Translated) Unnecessary online ordering there are always inventory problems and in the end the orders are canceled. (Original) Commande en ligne inutille il y as toujours des problème d'inventaire et au final les comnandes sont annulé.
(Translated) Welcoming staff and in large numbers despite the pandemic (Original) Personnel accueillant et en grand nombre malgré la pandémie
Very helpful
(Translated) Very large choice in terms of hardware and the employees are always ready to help you. Very good customer service. François. (Original) Très grand choix côté quincaillerie et les employés son toujours prêt à vous aider. Très bon service à la clientèle. François.
Great service and good price.
(Translated) Not found what I was looking for. Protective cones for broken shrubs. (Original) Pas trouvé ce que je cherchais.Cônes de protection pour arbustes brisés.
(Translated) Unfortunately I have to deal with a cashier always unpleasant every time I go there! She seems to care more about her appearance than the satisfaction of the customers! I ordered a product yesterday, and the second time I showed up, she told me to go to the other box that was busy! when her boss approached, she served me. It took 2 seconds! it was really bad will on his part. We do not go there often but c always the same thing with this employee! We will not go anymore! (Original) J ai malheureusement affaire à une caissière toujours désagréable chaque fois que je vais là! Elle semble davantage s’occuper de son apparence que de la satisfaction des clients! j ai commandé un produit hier, et à la deuxième fois où je me suis présentée, elle m a dit d’aller à l’autre caisse qui était occupée ! lorsque sa chef s est approchée, elle m’a servi. Ça a pris 2 seconde! c'était vraiment de la mauvaise volonté de sa part. Nous y allons peu souvent mais c toujours la même chose avec cette employée! Nous n’irons plus!
Great service, much better than on large surface stores yet with lots product variety. Easy parking access near the store.
Small store quick service
(Translated) Excellent service as always. This time it was Arnaud who served me for the purchase of an electric battery mower. Thank you Arnaud for your advice, your effort and your smile! (Original) Excellent service comme toujours. Cette fois ci cest Arnaud qui m'a servi pour lachat d'une tondeuse electrique à batterie. Merci Arnaud pour tes conseils, ton effort et ton sourire!
(Translated) Small store but good customer service I recommend it (Original) Petit magasin mais un bon service à la clientèle je le recommande
Nice easy very knowledgeable
(Translated) A few days ago, I had the best advice for my painting and furniture repair projects. A big thank you to the lady of this service who explained everything in detail what I needed to do and what products I had to use. A 5 star for her! (Original) Il y a quelques jours, j'ai eu les meilleurs conseils pour mes projets de peinture et de réfection de meuble. Un grand merci à la Dame de ce service qui m'a tout expliqué en détail ce que je devais faire et de quels produits je devais utiliser. Un 5 étoile pour elle!
(Translated) I found what I was looking for and with explanations in order to better choose my items. (Original) J'ai trouvé ce que je cherchais et avec des explications afin de mieux choisir mes items.
Awesome service to pick up an order! The signs are clear and the service is efficient.
Nice customer service, nice staff, you can find anything to do some renovation, decent price and article.
(Translated) Excellent service, competitive price for some materials, knowledgeable staff (Original) Excellent service, prix compétitif pour certains matériaux, le personnel est connaissant
(Translated) Good place for things of the house or the apartment. Well appointed interior with courteous service. (Original) Bon endroit pour les choses de la maison ou l'appartement. Intérieur bien aménagé avec service courtois.
(Translated) Ask and you will be served. Whenever I had the idea of talking with the service staff, the reception was good, fast and efficient. I enjoyed myself as a child watching machines and drills, now I like to buy them. (Original) Demandez et vous serez servi. Toutes les fois que me venait l'idée de parler avec le personnel de service, l'accueil était bon, rapide et efficace. Je me plaisait en tant qu'enfant à regarder les machines et drilles, maintenant je me plaît à les acheter.
(Translated) Always very good service, thank you. (Original) Toujours un très bon service, merci.
(Translated) I went to the store to buy me a Weber bbq, I was extremely well served by 2 young boys who seemed to love their work. Rendered at the checkout, a very nice welcome from A young girl in training. good to see so much smile and service in this unusual period. I am leaving from Mascouche to come to this store. (Original) je suis passé en magasin m'"acheter un bbq Weber , j'ai été extrêmement bien servi par 2 jeunes garçons qui semblaient aimé leur travail . Rendu a la caisse , un très belle accueil d 'Une jeune fille en formation . Ca fait du bien de voir autant de sourire et de service en cette période inhabituelle. Je part de Mascouche pour venir a ce magasin .
(Translated) A big depaneur Rona. Not great things in it. (Original) Un gros depaneur Rona. Pas grands choses dedans.
(Translated) What shocked me was that the price for this service was so high because I saw that the products of other companies were pretty much the same, but the price was quite expensive. I also like the attitude of the employees. I really recommend. (Original) Ce qui m'a choqué, c'est que le prix de ce service était si élevé, car j'ai vu que les produits d'autres sociétés étaient à peu près les mêmes, mais le prix était assez cher. J'aime aussi l'attitude des employés. Je recommande vraiment.
(Translated) Store too big for nothing with no employees at our disposal. It takes 20 minutes to find a clerk and often he just wants to get rid of. (Original) Magasin trop grand pour rien avec aucun employé à notre disposition. Il faut prendre 20 minutes chercher un commis et souvent il veut juste se débarrasser.
(Translated) Good service in the material yard (Original) Bon service dans la cour de matériaux
Good service, don’t always find what your looking for they are awesome for advice and their service.
Great hardware excellent choice staff was outstanding helpful and curtious I bought two chamberlain garage door openers and a few other items also looked at electric fire places was served by a gentleman sadly I don't have his name who was extremely helpful the entire staff was amazing highly recomend this Rona
(Translated) 5-6 guys around the counter at the bottom of the store on the right. He laughed loudly between them, I was looking for something but I would have to cut them in their story to ask for something, it was a little embarrassing to go drill their crew for help. For a fixture I'm told tomorrow come back the lady who takes care of it is not here tonight. I told him that his colleague checked and that he had 2 left in stock. The employee replies that the inventories do not trust this ... he was friendly but useless. I finally found my fixture myself. It's a small local business that at least repairs. Some interesting discounts. (Original) 5-6 gars autour du comptoir au fond du magasin à droite. Il jasait riait fort entre eux, je cherchais quelque chose mais j'aurais du les couper dans leur histoire pour demander quelque chose, c'était un peu gênant d'aller percer leur crew pour de l'aide. Pour un luminaire on ma dit reviens demain la dame qui s'en occupe n'est pas là ce soir. Je lui dis que sa collègue à vérifié et qu'il lui en restait 2 en stock. L'employé me répond que les inventaires ils ne faut pas se fier à ça...il était sympathique mais inutile. J'ai finalement trouvé mon luminaire moi même. C'est un petit commerce locale qui dépanne au moins. Quelques rabais intéressants.
(Translated) A very well organized RONA, after several other attempts I found my outdoor carpet and the employees very friendly. (Original) Un RONA très bien organisé, j ai pu trouvé après plusieurs autres tentatives mon tapis d extérieur et des employés très sympathique
God place to shop
(Translated) Always excellent service, well done to the whole team! (Original) Toujours service excellent bravo à toute l équipe!
(Translated) I did not find what I was looking for. They still tried to help me. (Original) Je n'ai pas trouvé ce que je cherchais. Ils ont tout de même essayé de m'aider.
(Translated) We find everything and good service (Original) On trouves de tout et bon service
(Translated) Excellent service. Dedicated and friendly staff. It was my first visit and I plan to come back more regularly. (Original) Excellent service. Personnel dévoué et sympathique. C'était ma première visite et je compte y revenir plus régulièrement.
From my own experience, things are always more expensive there by a great margin. However if you leave nearby it's a convenient way to get some hardware or some tools quickly.
(Translated) Perfect product but made at the cash register that it gets tough a corn crate 3 or 4 employees who seem to be going in circles (Original) Produit parfait mais rendu àu caisse que ça se Corse une caisse maïs 3 ou 4 employés qui ont dirait qu'il tourne en rond