Reviews of Saint John Energy (Electrical Technician)

Jeff Wood (Nanaimo Realtor)

The folks in Customer Service / Billing truly embody the term; "Customer Service". They really do go the extra mile! After being a customer for 12 years, I just had to say how great the people are at SJE. Thanks Tom and Steve!

Jill Eatmon

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Katina Davenport

When I first walked in, I was the only costumer there. The guy who served me didn't really seem to be happy that he had to help me, had the feeling he didn't enjoy working there. They charged me $300 for a deposit, which they said I would get back in 12 months or if I brought in confirmation that I've had power in my name before and that it was in good standing. Thats fine, idc. When I received my first bill, they charged just over $40 as a hookup fee. Which i find funny. Charge me $40 because a guy who clearly hates his job, hooks up power for me, by a push of a button. This is how companies get richer because they charge little guys out the butt for nonsense. Nonsense that we need, that is not a luxury to have.

Kirstie Hopper

They provide me power. For that I am 100% grateful. The work these people do is remarkable.

Jason Yeomans

This company and there employee's work extremely hard.

Maria Eliana Maiben

Efficiency and great customers service.

lawal bello osagie

Efficient

Terry Aitcheson

Award winning innovative provider of electricity in Saint John

Yifan Liu

worst service, the person answer the phone is rude and I paid the bill and they said they already received the payment but I did not get the power for 6 hours, it is in winter, -15 degree outside.

Moataz M. M. Kamel

Good customer service

Nb Barber

Went in to pay my bill courteous friendly staff only downfall paying the bill

Ahmed Abuelatta

i like they closed the customer service to protect their employees . hard to find a company that put employees first when it comes to safety.

Steve P. Mackin

Great utility. I have always found staff accommodating & helpful and I have had an account with Saint John Energy for many years. They invest in infrastructure in the community and work very quickly when power failures arise, which isn't often.

Courtney Goddard

Great place to work and flag fir friendly and always very good to everyone

Neil Hunter

Beautiful newer building friendly staff after hours sometimes can sometimes be hard to deal with but all in all very good customer service and very good company all around

Chris Lord

Do not rent the heat pumps , its a rip off

Richard lee Lee richard

It's horrible how they charge so much for power that's coming from our Earth it should be free an we should be looking for cleaner source of power. Think is one of the main things wrong with the world today

Dawna Boyer-Witty

Friendly people

Harley Witty

Great place to see never was in it but my friend says there kind of expensive for power

Peter Smith

Tony is the best to deal with in customer service.

mikey dee

Worst customer service ever! They try to rent you their heat pump and never service them. $700 rent per year for a heat pump means all your electricity savings go back to them in rent. Buy one online instead of paying rent forever! Oh, and they charge $250 bucks to take their old heat pump out which takes 5 minutes! I don't understand how anyone can charge $2500 per hour for this? Oh wait a minute they are a monopoly, lol.

Gary Finch

Knowledgeable and friendly staff

Marc Surette

*do not rent from them***** buyer beware Lets start off with this , you call them and they tell you that renting a heat pump unit from them you will be in a contract for 2 years and 200$ to remove the unit, once you call them its 3 years 250$ plus the market value of the unit . So if your planing on selling expect a hefty bill to get rid of the unit and put a new one in for the buyers

henry lee

Friendly staff