You will see the feddbacks of people who are consuming the services and products of Electro-Experts - St-Hubert (Electrical Technician) near to the territory of Saint-Hubert (Canada).
Nowadays this business receives a score of 4.5 stars over 5 and that rating has been based on 127 reviews.
You must have seen that its rating is nearly the top, and it is based on a high number of opinions, so we may conclude that the assessment is very credible. If there are many people who bothered to leave their score when they are happy, is that it works.
As you know, we don't usually bother to write scores when they are good and we usually do it only if we have had a problem or issue...
This Electrical Technician is included in the category of Repair service.
(Translated) Samsung TV repair (change screen) Experienced technician. Nice job on guarantee. Well done. I take note of your contact details for future problems ......... Pierre Trudel (Original) Réparation TV Samsung (changer l'écran) Technicien expérimenté. Belle job sur garantie. Bravo. Je prends vos coordonnés en note pour futur problème.........Pierre Trudel
(Translated) Terrible customer service. The technician did not want to do the repair and left because the model number on the order was not good. It did not take 2 seconds to call the dealer or the extended warranty company. All this was my problem. After a call with the merchant he confirms me that the number was good. During my call at Parts Center and Expert Service and well I am told that this is my problem and calling the extended warranty company. The extended warranty company confirms to me that during the repair order there was an error and that two model numbers were put on the order by mistake and advised me that the technician could have phoned to avoid all his problems! A technician who has a sense of customer service !!! And I lose a day of work! (Original) Service à la clientèle exécrable. Le technicien n'a pas voulu faire la réparation et est partie car le numéro de modèle sur le bon de commande n'était pas bon. Il n'a pas pris 2 secondes pour téléphoner au marchand ou à la compagnie de garantie prolongé. Tout ça était mon problème. Après un appel avec le marchand il me confirme que le numéro était bon. Lors de mon appel chez Centre de pièces et service Expert et bien on me dit que cela est mon problème et de téléphoner à la compagnie de garantie prolongé. La compagnie de garantie prolongé me confirme que lors de la commande de réparation il y a eu une erreur et que deux numéros de modèle ont été mis sur la commande par erreur et m’avise que le technicien aurait pu téléphoner pour éviter tous ses problèmes ! Un technicien qui a le sens du service à la clientèle !!! Et moi je perds une journée de travail !
(Translated) I recommend this repair company, I had an intermittent problem with the dishwasher that sometimes did not drain completely, a technician called Leo quickly found the problem. (Original) Je recommande cette entreprise de reparation , j'avais un problème intermittent de lave vaisselle qui parfois ne se vidait pas complètement, un technicien qui sappelle Leo a trouvé rapidement le problème .
Leo is the best ????
(Translated) Service was fast and tech courteous and knowledgeable. / The service was quick and the technician courteous and competent. (Original) Service was fast and tech courteous and knowledgeable. / Le service fut rapide et le technicien courtois et compétent.
(Translated) Very satisfied with the technician's service !!! and customer service !!! (Original) Très satisfait du service du technicien!!! et du service à la clientèle!!!
Execellent and quick service, recommend to any handyman out there
We had wonderful service with the repairman. He found the solution right away. Very friendly and on time. I highly recommend this company.
(Translated) Super good address for DIY enthusiasts and less DIY enthusiasts! Super well organized team and well-listed and up-to-date spare parts list! My dishwasher was leaking because of the seal, I just supplied the model and I was found a brand new seal in its original packaging .... it saved me repair costs estimated at over $ 150 ....! Thank you (Original) Super bonne adresse pour les bricoleurs et les moins bricoleurs ! Équipe super bien organisée et liste des pièces détachées bien répertoriée et à jour ! Mon lave vaisselle coulait à cause du joint d'étanchéité, j' ai juste fourni le modèle et on m' a trouvé un joint flambant neuf dans son emballage d'origine .... ça m' a évité des frais de réparateur estimés à plus de 150$ .... ! Merci
(Translated) Fast service, the RV schedule was respected, a courteous and efficient repairer. (Original) Service en rapide, l'horaire de RV à été respecté, un réparateur courtois et efficace.
Leo gives a professional service and nice
(Translated) A bit pricey but A1 home repair service: The email appointment was efficient and fast. Nice and courteous technician, handy piece. Billing and payment by credit card. I recommend it when there is no time to waste. (Original) Un peu cher mais service de réparation à domicile A1: le rendez-vous par courriel a été efficace et rapide. Technicien gentil et courtois, pièce à portée de main. Facturation et paiement par carte de crédit. Je le recommande quand on n'a pas de temps à perdre.
(Translated) From start to finish, I just have good things to say. Great people, great job! (Original) Des le début jusqu'à a la fin, j'ai juste de bonnes choses a dire. Great people, great job!
For some reason Google did not add my comments. I had Leo come over to check my Washing Machine. Leo was amazing. He was scheduled to come fix my machine on a Monday, but on Sunday called in advance saying if it was OK for me, he could come a day earlier. I had the free time so said yes. He called me before showing up and gave me notice that he would be there in 5. He was there exactly on time. He was professional and polite. He also kept me informed on what he was doing. He found the issue quickly after diagnosing the issue. Definitely ask for Leo. Professional, polite individual. Hopefully my appliances dont break, but if they do, now i know who to call
Thank you Leo for the very good job!
(Translated) Excellent prompt and courteous service. We had an appointment in less than 24 hours. (Original) Excellent service rapide et courtois. Nous avons eu un rendez-vous en moins de 24 heures.
(Translated) The operator is very nice Extremely professional He was very courteous and explained to us what he was doing. We were informed of all the stages (Original) L'opérateur est très gentil Extrêmement professionnel Il a été très courtois et nous a expliqué qu'est-ce qu'il faisait. Nous étions informés de tout les étapes
Excellent service and very quick,thanks to Leo a very Nice man
We had the chance to get a great technician that not only fixed the problem faster than we expected, but he also was very profesional and polite. He also gave us very important tips and suggestions to keep our appliances working efficiently. Whenever needed again, we will for sure ask for Leo again. Thanks a lot Leo, that's what costumer service is all about!
(Translated) the LEO technician quickly repaired the faulty module and the door locking mechanism of my SAMSUNG induction oven which had 2 years of wear. Lucky that I had an extended warranty. Thank you again for the LEO work, it remains to improve your knowledge of your French (Original) le technicien LEO a réparé de façon rapide le module défectueux et le mécanisme de barrure de la porte de mon four à induction SAMSUNG qui avait 2 ans d'usure. Une chance que j'avais une garantie prolongée. Merci encore pour le travail LEO, il reste a améliorer la connaissance de ton français
(Translated) Leo just force-fed me at very good service. thanks To him. Marc-Olivier Gagne (Original) Leo just gavé me à very good service. thanks To him. Marc-Olivier Gagné
(Translated) Very good experience with Électro-Experts. Courteous, efficient and prompt in their interventions. Problem fixed! (Original) Très bonne expérience avec Électro-Experts. Courtois, efficace et prompt dans leurs interventions. Problème réglé!
I am extremely impressed by Electro-Expert's in-home service technician. They are efficient, respectful, professional and responsive. I had these guys coming over to fulfill two legal warranty repairs from the manufacturer and I was impressed. Whether it was swapping a power supply board or an LCD panel for a television set, they were fast. They did not mind taking their shoes off before entering the premise which is more than I can say about my landlord. I mean, these days, its hard to find. I would not think again twice about calling them for any other repairs, they know what they are doing. They are also dedicated and understanding, I work nights so I'm typically hard to reach but we did not play ping pong calling for long, if they miss a call, they call back immediately. I mean c'mon, Electro-Expert having these guys clearly state how much EE care about branding. You want something fixed, fast and done right the first time around. Don't look any further. These guys are what you need.
(Translated) Their cost is $ 100 for the trip, then $ 30 for the estimate. The Tech shows up (one week delay) issues his diagnostic in 10 seconds and informs me that the tank is broken, and that the part is worth $ 600 ± at the 15th second. It's clear to me that it's a total loss and I'm telling Tech. The Tech will have been the same 5 minutes and kosher me $ 149, the estimate fee is unreasonable in the context. This should be included in the trip of 15 minutes or less, considering that plumbers and electricians charge around $ 90 ± per call. I expressed my point of view to customer service and the lady just told me that it is written on their website and that is what the estimate fee is. As long as I have it is a bogus fee that they charge without consent. (Original) Leur frais est de 100$ pour le déplacement, puis de 30$ pour l'estimation. Le Tech se pointe (une semaine de délais) émet son diagnostique en 10 secondes et m'informe que la tank est brisé, et que la pièce vaut 600$± à la 15e seconde. C'est clair pour moi que c'est une perte totale et j'en fais part au Tech. Le Tech aura été la même pas 5 minutes et m'a casher 149$, les frais d'estimation sont déraisonnables dans le contexte. Ça devrait être inclus dans le déplacement de 15 minutes ou moins, quand on sait que les plombiers et électriciens chargent environ 90$ ± du call. J'ai manifesté mon point de vue au service à la clientèle et la dame m'a juste dit que c'est écrit sur leur site internet et que c'est ça les frais d'estimation. Tant qu'a moi c'est un frais bidon qu'ils chargent sans consentement.
I went there 2 times not knowing if I would find what I needed and they did not disappoint me. Good service and they will do their best to help you. They are worth it.
(Translated) Technician Claude knowing and very professional, he solved my problem he is very competent. Very professional customer service too. (Original) Technicien Claude connaissant et très professionnel, il a réglé mon problème il est très compétent. Service à la clientèle aussi, très professionnel.
(Translated) Although the story is not yet finished, I confirm with pleasure that I congratulate you on the quality of your services and your benefits. Diego, your Technician is a great professional double of a brilliant man who knows how to listen and understand. I have no judgment to make, but I think he deserves all your recognition because he must be the same with all his clients. In any case, it is always a joy and an undisguised pleasure to see him and to discuss with him while carrying out his task. Thank you again for this quality and I can testify that you are doing everything to keep your reputation. Very respectfully, Bernard Clermont (Original) Bien que l'histoire ne soit pas encore terminee, je vous confirme avec plaisir que je vous felicite pour la qualite de vos services et de vos prestaion. Diego, votre Technicien est un grand professionnel double d'un homme genial qui sait ecouter et comprendre. Je n'ai pas de jugement a apporter, mais je pense qu'il merite toutes votre reconnaissance car il doit etre semblable avec tous ses clients. En tout cas, c'est toujours une joie et un plaisir non dissimule que de le voir et de discuter avec lui tout en executant sa tache. Je vous remercie a nouveau pour cette qualite et je peux temoigner que vous faites tout pour garder votre reputation. Tres Respectueusement, Bernard Clermont
Really good experience with Leo from ElectroExpert. He is very professional, soft spoken and knowledgeable. I will recommend him at any given time.
(Translated) I received excellent service. The repair was done quickly. Thank you satisfied customer (Original) J'ai reçu une excellent service. La réparation a été fait rapidement. Merci client satisfait
our 1 year old fridge/freezer broke in OCTOBER. after 1.5 months of not wanting to call and be annoying understanding with covid and all... I finally called. THEY FORGOT TO PUSH THE CALL IN THEIR SYSTEM. no tech was ever put on the dossier. long store short they were finally coming December 30th, and today December 29th I get a voicemail that they aren't coming tomorrow. AND DID I MENTION YOU ALWAYS WAIT FOR AN HOUR atleast. so that's fun. not a pain or stress cause during the covid wave holidays were having. that's fun. IT BROKE IN OCTOBER !!!!!! I gotta laugh it off at this point. oh and if your voice shows the slightest sign of annoyance they'll threaten you saying don't get mad or im allowed to hang up. that's all. guess it'll be fixed next year.
The service here is horrible. The employees have no clue what they're doing.
(Translated) I needed the services of Électro Experts and was 100% satisfied with both customer service and in-home service. Friendly and efficient technician in his work. Well done to this company which respects and takes into consideration the needs of its customers. To be recommended without any hesitation. (Original) J’ai eu besoin des services de Électro Experts et j’ai été satisfait à 100% autant pour le service à la clientèle que le service à domicile. Technicien sympathique et efficace dans son travail. Bravo à cette entreprise qui respecte et prends en considération les besoins de ses clients. À recommander sans aucune hésitation.
(Translated) Very good service from Léo ???????? (Original) Tres bon service de la part de Léo ????????
(Translated) I appreciated the expertise of the repairman who came. An intelligent and competent guy. He quickly identified my problem and proposed a solution. He advised me with great accuracy and wisdom. I am delighted with the result of this approach with Electro-Experts (St-Hubert). THANK YOU! (Original) J'ai apprécié l'expertise du réparateur qui est venu. Un gars intelligent et compétent. Il a rapidement identifié mon problème et proposé une solution. Il m'a conseillé avec beaucoup de justesse et de sagesse. Je suis enchanté du résultat de cette démarche auprès de Electro-Experts (St-Hubert). MERCI!
(Translated) Very good repair service following a Broan range hood failure. The technician took the time to test each component to locate the cause. It was just a connection / wiring problem and no component was replaced. (Original) Très bon service de réparation suite à une panne de hotte de cuisinière de marque Broan. Le technicien a pris le temps de tester chaque composante pour ainsi localiser la cause. Il s’agissait simplement d’un problème de connexion/filage et aucune composante n’a été remplacée.
EXCELLANT
Super service.
Giving them one star because they returned my Samsung Soundbar without fixing it after keeping it for 3 weeks and took my 50$ for nothing.
(Translated) Employee Leo has just come home, a very polite model employee. He did the job very professionally. I recommend it (Original) L'employé Leo vient de venir à la maison, un employé modèle très polie. Il a fait le travail de façon très professionnelle. Je vous le recommande
(Translated) Very good service. Punctual and professional! (Original) Très bon service. Ponctuel et professionnel!
(Translated) Excellent service and repair of my impeccable dishwasher. I am very satisfied (Original) Excellent service et reparation de mon lave vaisselle impécable. Je suis tres satisfaite
(Translated) Be careful, the technician will tell you one thing and write another on your invoice! Our Samsung fridge was making ice and noise, the technician tells us he sees it all the time and this is a known issue to Samsung, that they even made a drain repair kit for this issue. When I called Samsung to ask them to contribute to the payment of the invoice, they told me that they would not do it since it was not written "manufacturer problem" on the technician's invoice ... I call back Electro-experts and I explain to the secretary who answers me that indeed, there is no written diagnosis as such and she tries to reach the technician to ask him the question but he answers that he does not see the need to change the mention on the invoice ... so she tells me that she will try to reach her manager to have an explanation and give me news but I have not been contacted. The technician then changed his version saying that it was not really the drain ... Are they the boot of Samsung ?? Are they afraid of losing contracts or what ?? Me it cost me $ 456 electro-expert bravo !!! (Original) Attention, le technicien vous dira une chose et en écrira une autre sur votre facture! Notre frigo Samsung faisait de la glace et du bruit, le technicien nous dit qu'il en voit tout le temps et que c'est un problème connu de Samsung, qu'ils ont même élaboré un kit de réparation du drain pour ce problème. Quand j'ai appelé Samsung pour leur demander de contribuer au paiement de la facture, ils m'ont dit qu'ils ne le feraient pas puisque ce n'était pas écrit "problème manufacturier" sur la facture du technicien... Je rappelle Électro-experts et j'explique à la secrétaire qui me répond qu'effectivement, il n'y a pas de diagnostic d'écrit comme tel et elle tente de joindre le technicien pour lui poser la question mais celui-ci répond qu'il ne voit pas la nécessité de changer la mention sur la facture... donc elle me dit qu'elle va tenter de joindre son gestionnaire pour avoir une explication et me redonner des nouvelles mais on ne m'a pas recontactée. Le technicien a ensuite changé sa version en disant que ce n'était pas vraiment le drain... Est-ce qu'ils sont à la botte de Samsung?? Ils ont peur de perdre des contrats ou quoi?? Moi ça m'a coûté 456$ bravo électro-experts!!!
(Translated) Impeccable service, courtesy of the technician and speed of execution, I recommend Electro-experts for your appliances. (Original) Service impeccable, courtoisie du technicien et rapidité d'exécution, je recommande Electro-experts pour vos électros.
Excellent service from Electro experts , quick and professional. I recommend very much.
They have everything. Good service.
I was looking for some stuff for my dishwasher and they had it on site. Don't be in a hurry though. I recommend if you're looking for some appliance parts.
(Translated) Super good technician, he found the problem quickly. Thanks to Leo! Thank you Leo you made my day !!! (Original) Super bon technicien il a trouvé le problème rapidement. Merci a Leo ! Thank you Leo you made my day !!!
My problem, was resolved fast and Professional. The technician, was a very Educated person. Tank you so much.
If you’re looking for an unprofessional service, a one-of-a-kind awful experience or if you’re just looking to add some more weight on your shoulders, look no further ! They are kinda quick to give you an appointment (1 week) I’ll give them that, but don’t be fooled as it is the beginning of an unexpected journey! When they show up, they’ll try their best to identify the faulty part in your appliance. Unfortunately their best isn’t quite what you’d expect from “experts” as the name would suggest. It’s gonna take them another week to order and receive the “faulty part”, but they can’t give you an appointment before they receive the part even tho they know exactly when it will arrive (been there, done that). “Faulty part” made its way, they give you another appointment a few days later (we are getting near the third week at this point), but plot twist ! The part they “identified” as the problem was in fact perfectly fine. They will eventually find the culprit and order the part, for another week we go! They will tell you “we’re gonna call you when we receive it and take an appointment”, doesn’t it sound too familiar ? You got it right, they never gonna call you back. You’ll have to call and ask for follow ups every single day or two. Eventually, after a month or so, the right “faulty part” will arrive, after calling them you’ll schedule an appointment and they will come and repair your appliance. A month and a mediocre experience later. Oh their “repair” skills are ok, works fine so far. Do not recommend to my worst enemy, tho I would enjoy thinking of him not being able to use his appliance for that long!
(Translated) I find the service to be efficient and quick. It is necessary to underline the ease with which it is possible to place a service call on the Comerco site, a date is fixed a few minutes later. Otherwise, the technicians were super courteous and professional. They did a very clean job. I recommend without hesitation. (Original) Je trouve que le service est efficace et rapide. Il faut souligner la facilité avec laquelle il est possible de placer un appel de service sur le site de Comerco, une date est fixée quelques minutes plus tard. Sinon, les techniciens étaient super courtois et professionnels. Ils ont effectué un travail très propre. Je recommande sans hésitation.
(Translated) Despite the delays before being able to have an appointment with a technician, the service and professionalism of the entire team are impeccable! (Original) Malgré les délais avant de pouvoir avoir un rendez-vous avec un technicien, le service et le professionalisme de toute l'équipe sont irréprochables!
The repair man was polite, punctual, knowledgeable and placed everything back in its proper place when he finished.
(Translated) Very, very long on the phone, because they prioritize customers on site I imagine. They have a large store open during covid with all the distancing measures. Can order old parts or have them on site! Very quick in person at the store. (Original) Tres, tres long au telephone, car ils priorisent les clients sur place j'imagine. Il ont un grand magasin ouvert pendant la covid avec toutes les mesures de distanciation. Peuvent commander des vieilles pièces où les avoir sur place! Tres rapide en personne au magasin.
(Translated) An appointment obtained quickly, impeccable service. Courteous and respectful staff. We are, once again, very satisfied with their service! (Original) Un rendez-vous obtenu rapidement, un service impeccable. Un personnel courtois et respectueux. Nous sommes, encore une fois, très satisfaits de leur service !
(Translated) My refrigerator door was repaired to my satisfaction. The 2 technicians I saw, one for the problem and one for the repair, did their job well. Work done properly. thank you (Original) La porte de mon réfrigérateur a été réparée à ma grande satisfaction. Les 2 techniciens que j'ai vus, un pour le problème et celui pour la réparation, ont bien fait leur travail. Du travail fait proprement. merci
(Translated) After a service call that lasted a few minutes it was ok and I was waiting for an estimate to fix my washer. A young man called to tell me that it would cost nearly $ 2,000. Before my refusal of work, he sent me a $ 22 bill for talking to me on the phone 2 minutes. I remained bitter. Already it cost me $ 150 for the service call. (Original) Après un appel de service qui a duré quelques minutes c'était ok et j'attendais une estimation pour réparer ma laveuse. Un jeune homme m'a appelé pour me dire que ça coûterait près de 2000$. Devant mon refus des travaux, il m'a envoyé une facture de 22$ pour m'avoir parlé au téléphone 2 minutes. Je suis resté amer. Déjà que ça m'a coûté 150$ pour l'appel de service.☹️
Hello, I am taking the time to write this email to thank you for sending me the best repairman one could ever ask for. His name is Sylvain. He came to visit me on two separate occasions. He is the most professional employee I have ever met and his work ethic is unmatched. His patience and understanding made me feel at ease. He took the time to educate my family on the good practices of appliance uses. If ever I have an issue with any of my appliances, I will only want to deal with Mr. Sylvain! Please forward this message to his superiors and take the time to congratulate him for being the best employee any company could ever hire. Thanks,
Good service, technician was very careful and professional. Highly recommendable.
The service here is horrible. The employees have no clue what they're doing.
(Translated) Very good service, I rate an A + (Original) Très bon service , je note un A+
Thanks Leo my drier work like a new!
It was very nice worked in professional way Thanks
(Translated) I appreciated the courtesy, skills and patience of the technician. To recommend (Original) J’ai apprécié la courtoisie, les compétences et la patience du technicien. À recommander
(Translated) The technician questioned the nature of the problem, confirmed the cause by reading the trouble code of the device. He had the necessary parts. The repair was quick and the device has been working well since, (Original) Le technicien a questionné la nature du problème, confirmé la cause en faisant une lecture de code de défectuosité de l'appareil. Il avait les pièces nécessaires. La réparation a été rapide et l'appareil fonctionne bien depuis,
I would like to recommend the service of Leo he was very ponctual and was able to fix our refrigerator on time, he went straight to the point. He was very professional and friendly I absolutely recommend the services of Electro-Experts and specially Leo if you can have him as your technician you will be very lucky.
Service rapide, courtois et professionnel. Merci.
Quick and efficient. Leo was very helpful. Would use again.
Your technician Leo was did a really nice job and was really friendly thanks you
(Translated) I am completely satisfied with the service provided, it is really professional. (Original) je suis entièrement satisfait du service fournis, c'est vraiment professionnel.
Leo was fast and efficient when he repaired our dishwasher
They tried to scam me and my dad by ordering parts for us at a price then when they received it they wanted to charge us again cuz they had to pay more for the shipping. Very bad service and personnel i wouldnt reccoment going there
(Translated) Excellent service and courteous and professional staff (Original) Excellent service et personnel courtois et professionnel
(Translated) Very good service! The technician was very friendly, thanks to your team! (Original) Très bon service!Le technicien était bien sympathique merci à vôtre équipe!
(Translated) My experience has been positive with Electro-Experts - St-Hubert. My TV works for us as on the rails !!! (Original) Mon expérience a été positif avec Electro-Experts - St-Hubert. Ma Télé marche à nous comme sur les rails!!!
(Translated) A little difficult to get the line but our patience was rewarded with excellent service and our technician was very knowledgeable. I recommend. (Original) Un peu difficile d’avoir la ligne mais notre patience est récompensée par un excellent service et un notre technicien était très compétent. Je recommande.
(Translated) I received a technician today for my television very very satisfied courtesy politeness find my problem in what minutes and give me good advice to the Samsung company. (Original) J ai reçu un technicien aujourd’hui pour ma television tres tres satisfaite courtoisie politesse trouver mon problème en quelles minutes et ma donner de bons conseil vers la compagnie Samsung.
We got what we need, they direct us to the Wright products.
(Translated) Superb service from Leo He immediately found the problem which was in fact with our electrical panel. I recommend ! (Original) Superbe service de la part de Leo Il a tout de suite trouvé le problème qui venait en fait de notre panneau électrique Je recommande !
My first time using their services, they had the part I needed, the price was right and service quick and friendly. It has a family owned atmosphere, which is nicer then a big box store!
(Translated) We made a service call. The technician did not have to repair anything because eventually the stove worked immediately after turning on the circuit breaker. On the other hand, the technician made a call to know what the code meant so that it does not start again. In his bill he has no call back, how do we know that there will be a follow-up from you, especially that we had to pay on the spot. Please let us know next. (Original) Nous avons fait un appel de service. Le technicien n'a pas eu à réparer rien car finalement le poêle a fonctionné tout de suite après avoir allumé le disjoncteur. Par contre, le technicien a fait un appel pour savoir ce que le code voulait dire afin que ça ne recommence pas. Dans sa facture il a inscrit pas de retour d'appel, comment savons nous qu'il y aura un suivi de votre part, surtout que nous avons du le payer sur place. Svp nous communiquer la suite.
Leo gave me a professional and courteous service. I would recommend him!
(Translated) Fast, professional and courteous warranty repair performed by Leo and his team. (Original) Réparation sous garantie, rapide, professionnelle et courtoise effectuée par Leo et son équipe.
(Translated) Excellent service and professionalism. They know what they are doing and the follow up is great! I highly recommend ! (Original) Excellent service et professionnalisme. Ils savent ce qu’ils font et le suivi est excellent ! Je recommande fortement !
Leo came to fix our dishwasher five days earlier than the date we were given initially. Elecro Experts needed to order a piece that arrived very fast, and Leo came back right away and fixed the problem. Leo is very pleasant and efficient and I strongly recommend him and Electro-Experts. Thank you Leo!
The staff were helpful and they hard the part I was looking for.
(Translated) As agreed Leo arrived on time to repair the machine and gave some advice on my other electro thanks to him (Original) Comme convenu Leo est arrivé a l’heure à réparer la machine et a donné quelques conseils sur mes autres electro merci a lui
(Translated) My TV was turning on by itself. The technician noticed the problem and ordered the defective part. A week later the part installed the problem was resolved. Very good service, very professional technicians. (Original) Ma TV s'allumait toute seule. Le technicien a constaté le problême il a commandé la pièce défectueuse. Une semaine plus tard la pièce installée le problême était réglé. Très bon service techniciens très professionnels.
(Translated) What I like is workers who know their jobs. And Leo came to fix my samsung fridge on Sunday Jan 23 with his eyes closed. He knew his business WOWW BRAVO to the company for hiring this professional. (Original) Ce que j'aime , c'est des travailleurs qui connaissent leurs métiers. Et Leo est venu réparer mon frigo samsung dimanche le 23 janv les yeux fermés. Il connaissait son affaire WOWW BRAVO à la compagnie pour avoir engagé ce professionnel.
(Translated) Very professional and knows his stuff. Gives good advice re. guarantee. (Original) Très professionnel et connaît son affaire. Donne de bons conseils re. garantie.
(Translated) Thanks Leo! thx Fast and clean, Time to get into the house that fixed the problem. (Original) Merci Léo ! thx Rapide et propre , Le temps de d'entrer a la maison qui avait fixé le problème.
(Translated) Very good work. Find the problem quickly. Work with attention (Original) Très bon travail. Trouver le problème rapidement. Travail avec attention
(Translated) Very very good service from competent people I was looking for dryer parts I found! (Original) Très tres bon services des gens compétent je me cherchais des piece de sécheuse j'ai trouver !
Worthless shop, came in to fix something. Then tells me "wait only 3 days and I'll come back to finish the job.". But instead he doesn't show up for more than a month, no calls and when I ask why? They don't any explanations but instead they ask me or want me to wait another month after I have already paid for everything...
The technicien was very courteous, knowledgeable and professional. He cared enough to send me the service document as soon as possible so that we could get follow up service from Samsung as soon as possible. Electro Expert's tech was excellent! as for our replacement from Samsung, we will see???
Leo the technician did a great job. Very polite and effective.
(Translated) Very satisfied with the work done by the friendly Michel. He also satisfied my curiosity by explaining to me what to do with the devices we have. Thank you so much ! (Original) Très satisfait du travail effectué par le sympathique Michel. Il a aussi satisfait ma curiosité en m'expliquant ce qu'il fallait faire avec les appareils que nous avons. Merci beaucoup !
(Translated) Thanks Leo! Excellent service and speed (Original) Merci Leo ! Excellent service et rapidité
Great service and super polite. Quick in and out and they had the part required to fix my TV on the spot.
(Translated) Quality professional work, courteous, polite repairman. The only downside is the lack of availability to get an appointment quickly. (Original) Travail professionnel de qualité, réparateur courtois, poli. Le seul bémol est le manque de disponibilité pour avoir un rendez-vous rapidement.
Leo was very professional and kind
(Translated) The technician Leo was very kind and professional. They gave us good information to make better use of our appliances. Thanks to M.Léo. (Original) Le technicien Léo a été très gentil et professionnel. Ils nous a donné de bonnes informations pour mieux utiliser nos électroménagers. Merci à M.Léo.
very happy with the tech advise on what to do in the future if the problem happen again
(Translated) Very good service the technicians are very professional and very meticulous (Original) Très bon service les techniciens sont très professionnels et très minutieux
(Translated) The technician Léo is very professional and knowledgeable. He made the replacement of the defective parts at an exceptional speed. Excellent! (Original) Le technicien Léo est très professionnel et compétent. Il a fait le remplacement des pièces défectueuses à une vitesse exceptionnelle. Excellent!
Experienced people are ready to serve you. Nowhere else you could receive a better professional service. Highly recommended: ask for a 15% discount and the owner will gladly give it to you.
(Translated) Good service polite competant thank you to Leo (Original) Bon service poli competant merci â Leo
(Translated) Very good service, competent and professional technician. Were able to respond quickly to a refrigerator problem. (Original) Tres bon service, technicien compétent et professionnel. Ont été capable de répondre rapidement pour un problème de refrigirateur.
(Translated) I received excellent service from the technicians who came to my house for my TV problem ... courteous, quick and the TV works like new !!! (Original) J'ai reçu un excellent service des techniciens qui sont venu à la maison pour mon problème de téléviseur...courtois, rapides et hop le téléviseur fonctionne comme un neuf!!!
well done! very satisfied with the service .
(Translated) Very good service both on call for the request and the service of the technician who came. Very courteous and knows his stuff. Thank you so much ! ???????? (Original) Très bon service autant à l'appel pour la demande et le service du technicien qui est venu. Très courtois et connais son affaire. Merci beaucoup ! ????????
(Translated) I am very satisfied with the service provided by Léo. Fast, courteous and efficient. In addition, he made some wise usage recommendations. Yannick (Original) Je suis très satisfait du service rendu par Léo. Rapide, courtois et efficace. En outre, il a fait des recommandations d’utilisation judicieuses. Yannick
(Translated) Good experience, a little expensive but otherwise very good service. (Original) Bonne experience, cher un peu mais sinon très bon service.
(Translated) JULIEN, KARL, ALEX, THEY WERE FAST AND EFFICIENT: D SURPER COURTESY AND VERY PROFESSIONAL! BRAVO FOR YOUR GREAT WORK WELCOME AND EXEMPLARY WORK! DE MARIE-FRANCE AND YAN: D (Original) JULIEN, KARL, ALEX, ILS ONT ETE RAPIDE ET EFFICACE :D SURPER COURTOIS ET TRES PROFFESSIONELS! BRAVO POUR VOTRE SUPER TRAVAIL ACCUEILLE ET TRAVAIL EXEMPLAIRE ! DE MARIE-FRANCE ET YAN :D
(Translated) Very good service from A to Z and the technician was really nice and attentive to me (Original) Très bon service de A à Z et le technicien était vraiment gentil et à mon écoute
(Translated) Super service and very professional from Olivier. Congratulations all your team! (Original) Super service et très professionnel de la part d'Olivier. Félicitations toute votre équipe !
(Translated) Really surprised by the efficiency of this company,,,,, I received the parts 2 weeks in advance and the technician came quickly. Very happy because the parts and labor on these devices are quite expensive,,,, but with My extended warranty went very well. (Original) Vraiment surpris de j efficacité de cette compagnie,,,,,j ai reçu les pièces 2 semaines d avances et le technicien es passe rapidement.Bien heureux car les pièces et main d’œuvre sur ces appareils sont assez dispendieux ,,,mais avec ma garantie prolongée , ça ses très bien passé.
(Translated) Excellent support and resolution of my query. From the phone call, a diagnosis was made and it was the right one. :) The technician called me the morning of the appointment to give me a time slot for his presence at my home which left me free the other part of the day. He arrived with the correct part and changed it which saved me the cost of estimating on the spot. I am completely satisfied with the service of Électro-Experts (Original) Excellente prise en charge et résolution de ma requête. Dès l'appel téléphonique, un diagnostique a été posé et c'était le bon. :) Le technicien m'a appelé le matin du rendez-vous pour me communiquer une plage horaire de sa présence à mon domicile ce qui m'a laissé libre l'autre partie de la journée. Il est arrivé avec la bonne pièce et l'a changée ce qui m'a évité les frais d'estimation sur les lieux. Je suis entièrement satisfait du service d'Électro-Experts
(Translated) Very good service, courteous, efficient, knows his stuff, thank you Léo for advice and explanations. (Original) Très bon service, courtois, efficace, connaît son affaire, merci Léo pour les conseils et les explications.
(Translated) Where to start this is so much one of the worst customer experiences with a company in my entire life. First of all, as others said each time you phone the receptionist tells us that we will be reminded of what never happens so we call back and we call back and so on. When we finally talk to someone we say things to us, the following week we tell you other things. Still, my television has been there since May 2020 and we made it to the end of September 2020 and I am still waiting .... Pansaonic referred me to them because they are the ones who repair the Panasonic brand in our sector .... 5 months without TV thank you Electro-Experts! I am now thinking of bringing this company to court for a refund and compensation it has come to this point. I was directed to this company by Pansaonic but if YOU have the choice Avoid this company. (Original) Par où commencer c'est tellement une des pires expérience client avec une compagnie de ma vie entière. Premièrement comme disais d'autres à chaque fois que tu téléphone la réceptionniste nous dit qu'on va nous rappeller ce qui n'arrive jamais alors on rappelle et on rappelle et ainsi de suite. Quand finalement on parle a quelqu'un on nous dit des trucs, la semaine suivante on te dit d'autres chose. Reste que ma télévision est là depuis mai 2020 et on rendu à fin septembre 2020 et j'attends toujours....Pansaonic m'a référé à eux car ce sont eux qui répare la marque Panasonic dans notre secteur....5 mois sans téléviseur merci Électro-Experts! Je songe maintenant à amener cette compagnie en cour pour un remboursement et dédommagement c'est rendu à ce point. Moi j'ai été dirigé vers cette compagnie par Pansaonic mais si VOUS avez le choix Évitez cette compagnie.
Well What Can I say, Having Been in this Business of Customer Service , I can say I was pleasantly surprised with the Team at Electroexperts.The Idea is to keep Customers informed about the progress and provide a realistic picture esp a vote of thanks to Monsieur Sebastien, I presume at their St-Hubert Office.Although I believe They might be a bit understaffed, Car meme bonne travail. Merci Encore .
(Translated) Courteous, efficient and he arrived with the part I needed without having been before. Excellent service. (Original) Courtois, efficace et il est arrivé avec la pièce qu’il me fallait sans avoir été auparavant. Excellent service.
(Translated) Great service, the technician makes all the difference !! Professional, courteous and efficient. (Original) Super service, le technicien fait toute la différence !! Professionnel, courtois et efficace.
Good inventory excellent service
(Translated) The technician came in today and he was very knowledgeable and professional. I recommend without hesitation. (Original) Le technicien est venu aujourd'hui et il était très compétent et professionnel . Je recommande sans hésiter.
(Translated) Excellent fast and courteous service (Original) Excellent service rapide et courtois
(Translated) To avoid!!!! We went to take our microwave home. The only problem is a plastic hook on the door which is broken. They charge $ 50 + tx ($ 57) by applying that it is for the part (which he will order immediately) and the mandoeuve to replace it. Surprise surprise, after 2.5 weeks I go to their house and the bill is now $ 91 and the broken piece is not ordered because they were waiting for an agreement .... but no one called us to get this famous agreement. Result almost 3 weeks without micronde and $ 57 in smoking. If they had given us a total of $ 91 for the repair of a new microwave that costs $ 120-150, we would have thought about it! (Original) A eviter!!!! On est aller porter notre micronde chez eux. Le seul problem c'est un crochet en plastique sur la porte qui est briser. Ils ont charger 50 $ + tx (57$) en applicant que c'est pour la piece (qu'il commandarait immediatement) et le mandoeuve pour le remplacer. Surprise surprise, apres 2.5 semaines je me presente chez eux est la facture est maintenant 91$ et la piece briser n'est pas commander parce qu'ils attendait note accord....mais personne nous appeler pour obtenir cette fameuse accord. Resultat presque 3 semaines sans micronde et 57$ en fumer. S'ils nous avait bien mentionner 91$ en totale pour la reparation d'une micronde qui coute 120-150$ neuve, on aurait reflechit!
Nous avons appelé et le technicien est venu la journée même. Le service est rapide, le technicien était courtois et efficace. Nous recommandons Electro-Experts.
Worst serveice ever!!! Nasty technician, bad attitude, came back 4 times still not fixed!!! Technician showed up before the given time, i called customer servce, and they hung up on me. Stay away from them at all cost!!!
(Translated) The service was very professional and polite. (Original) Le service a été tres professionnel et poli.
(Translated) very good service, waiting for the spare part but when received fast and well executed repair! (Original) très bon service, attente pour la pièce de rechange mais lorsque que reçue réparation rapide et bien exécutée !
Very nice job from Leo!
(Translated) Excellent work from technician Michael, very courteous, quick and on point. I will gladly advise your services to relatives and friends. (Original) Excellent travail du technicien Michael, très courtois, rapide et au rendez-vous. Je conseillerai volontier vos services aux proches et amis.
I have used their services a number of times and have always been pleased. We have even bought our last 2 BBQs from them. Philip gives great personal service.
Had an issue with washing machine, Leo was able to come in on the same day to save the day. Amazing workers at this company!
Best and fast service from leo Highly recommend
Very friendly and repair was very fast
The problem was detected easily, and the solution offered. Kept the promise about the timing to get the missing piece and replace it in the fridge. Great professionalism by the vising technician.
The right professional who knows the job.
(Translated) Leo did a great job. Fast, efficient and of high quality. A big thank you for finally fixing our hood problem. (Original) Leo a fait un excellent travail. Rapide, efficace et de qualité. Un gros merci pour avoir enfin réglé notre problème de hotte.
(Translated) Great service, competent and friendly technician. (Original) Super service, technicien compétent et sympathique.
(Translated) Very courteous and professional service Thanks to Michel (Original) Service très courtois et professionnel Merci à Michel
Leo was very professional, provided an excellent service!
(Translated) Efficient service and super professional technician, it was Leo who came to fix our dryer and it only took him a few minutes to find the problem and fix it Super satisfied thank you (Original) Service efficace et technicien super professionnel.C'est Léo qui est venu réparer notre sécheuse et ça lui a pris à peine quelque minutes pour trouver le problème et le régler Super satisfait merci
(Translated) Leo Super good service fast and efficient Nice job (Original) Léo Super bon service rapide et efficace Nice job
(Translated) Customer service NOT present ... you have to call several times. We are talking to an operator who cannot answer our questions. Messages are supposedly forwarded to a technician and no return calls. It was for my air exchanger ... Fri Tue gave me their reference. I am considering changing my air exchanger because nothing was done. And in addition, when I delivered my air exchanger ... the main filter was no longer there ???????????????? I still have to harass to have my filter .... (Original) Service à la clientèle NON présent...il faut téléphoner à plusieurs reprises. On parle à une téléphoniste qui ne peut répondre à nos questions. Les messages sont supposément transmis à un technicien et aucun retour d’appels. C’était pour mon échangeur d’air...Ven mar m’avait donné leur référence. Je considère changer mon échangeur d’air car rien ne fut fait. Et en plus, lors de la livraison de mon échangeur d’air... le filtre principal n’était plus là ???????????????? Je dois encore harceler pour avoir mon filtre....
(Translated) Excellent support from Leo, pre-visit calls and early arrival as agreed to sort out our fridge concern. (Original) Excellente prise en charge de Leo, appels avant passage et arrivé tôt comme convenu pour régler le souci de notre réfrigérateur.
(Translated) Excellent service, friendly and very professional technician! I highly recommend this company for home appliance repair service. (Original) Excellent service, technicien sympathique et très professionnel ! Je recommande fortement cette entreprise pour le service de réparation d'électroménagers.
(Translated) A thank you to Leo for the service rendered for my refrigerator ???? (Original) Un merci à Leo pour le service rendu pour mon réfrigérateur ????
(Translated) Excellent service. Courteous and fast. (Original) Excellent service. Courtois et rapide.
This is the worst service experience I have ever had. There is no service and the people behind this group do not know how to handle customers. Long delays for service and parts support, finger pointing to others and taking no interest to resolve a problem. I had to call repeatedly, get the original dealer of the electronic appliance involved. Do not use this company if you can find an alternative.
(Translated) I had excellent service with this company for the repair of my stove. Quick and courteous service. Thanks to Olivier the technician who did the repair. I recommend Electro-Experts ???? (Original) J'ai eu une excellent service avec cette compagnie pour la réparation de ma cuisinière. Service rapide et courtois. Merci à Olivier le technicien qui à fait la réparation. Je recommande Electro-Experts ????
(Translated) Your rep informed us of the reason for the problem that our dryer is not working, but I found it to be very expensive ($ 149) to tell us that the dial knob was broken. Our problem is not even fixed because the button is out of stock. I will have to wait almost two months to get a new button. Fortunately, I am patient. Your rep told me he still had six service calls to make and it was mid-afternoon. At $ 99 per service call, it must have been a very profitable day for your business. (Original) Votre représentant nous a informés de la raison du problème pour lequel notre sécheuse ne fonctionne plus,, mais je trouve que cela a coûté très cher (149$) pour nous faire dire que le bouton du cadran était cassé. Notre problème n'est même pas réglé parce que le bouton est en rupture de stock. Je vais devoir attendre près de deux mois pour avoir un nouveau bouton. Heureusement que je suis patient. Votre représentant m'a dit qu'il avait encore six appels de service à faire et c'était au milieu de l'après-midi. À 99$ par appel de service, ce fut sûrement une journée très payante pour votre entreprise.
Leo was vey professional, helpful, friendly. He even provided how to care tips for all my appliance.
(Translated) High quality service; staff very receptive to our needs. We recommend their services without worry. (Original) Service de grande qualité; personnel très réceptif à nos besoins. Nous recommandons leurs services sans inquiétude.
(Translated) Good service and very kind just the very long wait on the phone (Original) Bon service et très gentil juste l'attente au téléphone très longue
Big thank you to Leo for a quick problem resolution.
(Translated) Leo has been exceptional on both visits. Courteous, connoisseur, professional. Definitely a company to recommend! (Original) Leo a été exceptionnel lors de ses deux visites. Courtois, connaisseur, professionnel. Définitivement une entreprise à recommander!
(Translated) The fast service and above all the technician was really friendly and he solved the problem and explained to me well what it was plus answered my questions. (Original) Le service rapide et surtout le technicien était vraiment sympathique et il a résolu le problème et m’a bien expliqué ce que c’était plus répondu à mes questions.
(Translated) The technician was great answered our questions very polite, very good service positive ns sum very happy, Mr. Leo I liked him very good service (Original) Le technicien etait super repondait a nos questions tres poli, tres bon services positif ns somme tres content , M. Leo je l ai bien aime tres bon service
(Translated) Second time I call for service. Excellent advice from Diego; a true expert and a gold mine of advice. To recommend. (Original) Seconde fois que je fais appel au service. Excellent conseils de Diego ; un véritable expert et une mine d'or de conseils. A recommander.
Leo our technician was very fast and professional. Came prepared with the parts needed to fix our dryer. Very happy with the service.
(Translated) We are very satisfied with the service, especially the technician Léo who did a remarkable job. (Original) Nous sommes très satisfaits du service, tout particulièrement au technicien Léo qui a fait un travail remarquable.
Leo was amazing he helped us a lot and even taught us how to take care our stove
(Translated) Leo was able to repair my fridge during his visit because he had the part so I am very happy with his intervention ,,, thank you Leo (Original) Leo a su réparer mon frigo lors de sa visite car il avait la pièce alors je suis très heureux de son intervention,,,merci Léo
I do not recommend this place. Worst service ever plus they are trying to rip us off
(Translated) Technician available and I greatly appreciated his explanations. (Original) Technicien disponible et j'ai grandement apprécié ses explications.
Excellent service from Leo our technicien at electro expert
Thanks to Leo B. from St-Hubert, great work!
(Translated) Thank you Electro expert, my television is fine now. Excellent service, quick and courteous. Thanks to the technician (Original) Merci Electro expert, ma television va bien maintenant. Excellent service, rapide et courtois. Merci au technicien
(Translated) We really liked the competence of your technician Leo. (Original) Nous avons beaucoup aimé la compétence de votre technicien Léo.
(Translated) Very very good service, I recommend it to everyone, they are very professional and I am 100% satisfied, thank you for continuing your excellent work (Original) Très très bon services je le recommande à tous ils sont très professionnels et je suis 100% satisfait merci a vous continuer votre excellent travail
(Translated) Professional customer service, helpful staff. Friendly, very knowledgeable technician. (Original) Service clientèle professionnel, personnel serviable. Technicien amical, très compétent.
(Translated) Excellent service. The problem with my fridge was identified immediately. During a subsequent appointment (very punctual), the repair was quick and efficient. The explanations are clear and precise. (Original) Excellent service. La problématique de mon frigo a été identifiée immédiatement. Lors d'un RV subséquent (très ponctuel), la réparation a été rapide et efficace. Les explications sont claires et précises.
(Translated) Michael is a very professional and courteous technician. Thank you! (Original) Michael est un technicien très professionnel et courtois. Merci!
(Translated) Super efficient service from Leo! A polite, hardworking and friendly repairman. (Original) Un super service efficace de la part de Leo! Un réparateur poli, travaillant et sympathique.
(Translated) Very good service, speed of response, courtesy. Very satisfied! (Original) Très bon service, rapidité de réponse, courtoisie. Très satisfaite!
GOOD JOB Leo ! He hel[ped to fix my fridge and did an amazing job 1 Very professional , courteous and very kindly help .
(Translated) My fridge condenser fan gave up after 20 years. They didn't have the original part but they had generic for a lower cost ... I installed it myself with their advice and everything works great! (Original) Ma fan de condenseur de frigo a lâché apres 20 ans. Ils n'avaient pas la pièce d'origine mais ils avaient du générique pour moindre coût... je l'ai installé moi-même avec leurs conseils et tout fonctionne à merveille!
(Translated) Despite being on hold on the phone for a long time, we were very satisfied with the service, which was provided from start to finish, with a lot of professionalism. I recommend the Electro-Experts service without any hesitation. Thank you. (Original) Malgré une mise en attente téléphonique assez longue, nous avons été très satisfait du service qui s'est fait du début à la fin, avec beaucoup de professionnalisme. Je recommande les service Electro-Experts sans aucune hésitation. Merci.
(Translated) Rare nowadays A COMPANY THAT DOES WHAT IT PROMISES !!! Time and date of the meeting respected, courtesy of the technician and clear explanation, efficient problem resolution and rapid execution. Thank you very much for your service. (Original) Rare de nos jour UNE CIE QUI FAIT CE QU'ELLE PROMET !!! Heure et date du rendez vous respecté, courtoisie du technicien et explication clair, résolution du problème efficace et exécution rapide. Grand merci de votre service.
Excellent service when it comes to fixing my kitchen appliances
friendly and well stocked
very professional
(Translated) Skills, professional technician Olivier, very fast service and repair carried out to our great satisfaction. (Original) Compétences, professionnaliste du technicien Olivier , service très rapide et réparation effectuée à notre grande satisfaction.
(Translated) very good service gilles knows very professional in his work thank you (Original) tres bon service gilles connait tres professionnel dans son travail merci
(Translated) Excellent customer service! the technicians very nice, respectful, thank you (Original) Excellent service à la clientèle ! les techniciens très gentils, respectueux, merci
(Translated) Excellent service, repair well done (Original) Excellent service, réparation bien faite
The service man was very informative and helpful and promptly fixed the problem. I was very pleased.
Great service! Technician knew wath to look for and had it fixed in no time.
(Translated) Excellent service. Polite and competent technician who took the time to explain the solution to the problem to us. (Original) Excellent service. Technicien poli et compétents qui a pris le temps de nous expliquer la solution au problème.
(Translated) I must have required the services of COMERCO 2 times in the past year and I am always impressed with the professionalism of the employees. Extremely polite and courteous. And what's more, the problems are solved. Good job Karl today ???????? (Original) J’ai dû avoir besoin des services de COMERCO 2 fois dans la dernière année et je suis toujours impressionné par le professionnalisme des employés. Extrêmement polis et courtois. Et en plus, les problèmes sont résolus. Good job Karl aujourd’hui ????????
(Translated) Good service, first visit: a diagnosis was made with ordering the part. Second visit 1 week later to repair. Thanks to the team (Original) Bon service,première visite: un diagnostic a été posé avec commande de la pièce . Deuxième visite 1 semaine plutard pour réparer. Merci a l'équipe
(Translated) Quick service and the staff is courteous. I recommend this company ???? (Original) Service rapide et le personnel est courtois. Je recommande cette entreprise ????
I had a technician named Leo who came to our home to fix the frige as it wasn't cooling and he did an amazing job. He came at the time he said he would come and our family is very happy to finaly have our fridge fixed.
(Translated) Very fast, professional and courteous service apart from Leo. (Original) Service très rapide, professionnelle et courtois a part de Leo.
Olivier, the technician is professional and pleasant. He gives excellent services.
(Translated) Electro-Experts St Hubert found on the web, because small or big problem with my television set. Fast service, experts to the rescue, rapid detection of the problem, possible solutions suggested, and especially advice for the purchase of a new television. What more could you ask for ... Thank you Electro-Experts. Pierre L. (Original) Electro-Experts St Hubert trouvé sur le web,car petit ou gros problème avec mon téléviseur.. Service rapide, experts à la rescousse, détection rapide du problème , solutions possibles suggérées, et surtout conseils pour l'achat d'un nouveau téléviseur. Quoi demander de plus ... Merci Electro-Experts . Pierre L .
(Translated) Efficient service and excellent work. (Original) Service efficace et travail excellent.
My dryer was broken in October 2020, waited almost 2 months to have a technician came in to fix it, cost about $300 in total, broken again with the same issue in one use. Had the same technician came in again and turned out the same part was broken. So I asked why it keeps breaking and why it wasn’t fixed in the first time, the technician changed part again which costed another $60, and pointed out to me that my dryer vent was blocked and told me that I have to call in a vent cleaner otherwise it will keep breaking. So I called in the vent cleaner, following the technicians advice, costed $160 only to found out that the vent the technician was showing me was not even the vent for the dryer, and my dryer vent was NOT BLOCKED AT ALL. So in mid January I called to file a complaint as I just spent $160 for nothing. I was promised that the manager would call me back, NO ONE DID. Called again I was hoping that at least the service warranty could be extended as the technician still didn’t know why my dryer keeps breaking, promised that the manager would return my call and still NO ONE DID. And I was caught up in other things so I didn’t chase them down again. No surprise, my dryer is broken again within 6 months. Called again and here is how the conversation went: “there is nothing we can do now our warranty is 90 days. You need to call us within that time” “I did call TWICE at the time, I was told the manager would call me back but nobody returned my call” “Well why didn’t you call us back?”
Leo our technician today was fantastic! Courteous and very helpful for fixing both the dishwasher and washing machine. I waited for over 6 months and I am so glad the company sent this nice gentleman Leo. The communication was great.
(Translated) I have no complaints about the price or the quality of the installation, however, the installer who showed up was rude, and the trouble had already been determined with VENMAR customer service beforehand. On his first visit, the technician did not bring the replacement part (Hood Control Module) as specified, and had to return the following week to install the part in question. It cost you two trips, instead of one, delayed the repair of the device (ventilation hood) by an additional week, and the technician did not have the decency to remove his heavy work boots to go to the kitchen, while it was raining during his passage. My wife was left to clean the floor after her visit. the installer is an individual, who I hope does not reflect the service of your commercial banner. That being said, the device is now functional, but my wife does not have a good memory of the service received. Greetings, J. Larochelle (Original) Je n'ai rien à redire sur le prix ou la qualité de l'installation, cependant, l'installateur qui s'est présenté était désagréable, et le trouble avait déjà été déterminé avec le service à la clientèle de VENMAR au préalable. Lors de sa première visite, le technicien n'a pas apporté la pièce de remplacement (Module de contrôle de la hotte) tel que spécifié, et a dû revenir la semaine suivante pour poser la pièce en question. Cela vous a coûté deux déplacements, au lieu d'un seul, a retardé la réparation de l'appareil (Hotte de ventilation) par une semaine additionnelle, et le technicien n'a pas eu la décence d'enlever ses grosses bottes de travail pour se rendre dans la cuisine, alors qu'il pleuvait lors de son passage. Mon épouse en a été quite pour nettoyer le plancher suite à son passage. l'installateur est un individu, qui je l'espère, ne réflète pas le service de votre bannière commerciale. Ceci étant dit, l'appareil est maintenant fonctionnel, mais mon épouse ne garde pas un bon souvenir du service obtenu. Salutations, J. Larochelle
(Translated) Quick meeting, technician made the diagnosis in 30 seconds, but the time to receive the quote was 5 days when it was to be sent to me the same day. I had to call 5 times and send an email to finally get the quote. I hope that the repair times will not be similar. The receptionist gives good customer service, it is the follow-up that is not good afterwards. (Original) Rdv rapide, technicien a fait le diagnostique en 30 secondes, mais le délai pour recevoir la soumission fut de 5 jours alors qu'il devait m'être envoyé la journée même. Il aura fallu que j'appel 5 fois et que j'envois un courriel pour finalement obtenir la soumission. j'espère que les délais de réparation ne seront pas similaire. La réceptionniste donne un bon service client, c'est le suivi qui n'est pas bon par la suite.
(Translated) Impeccable service and competent and friendly technician. (Original) Service irréprochable et technicien compétent et sympathique.
Professional skills and well experience.
(Translated) Thank you for giving the correct diagnosis so that I can clarify the situation (Original) Merci d’avoir donné le bon diagnostic afin que je puisse clarifier la situation
I am completely satisfied with the repair we had to our kitchen stove. Michael, the repair person, was pleasant, efficient, offered excellent advice and alternatives for us to consider. I really liked that we could book our appointment on line or by phone. I have already recommended Electro-Experts to someone and will continue to do so. Thank you so much.
Great service, tech knew what he was doing super fast and great service.
(Translated) Excellent service ... found everything the parts I needed to fix my appliances (Original) Excellent service...tout trouvé les pièces dont j'avais besoin pour réparer mes appareils électroménagers
I came today to buy an Heating Element! I paid 181.79$ to be honest it was too expensive! But they had it in stock!!
(Translated) I will do business with this company again ☺️ from service calls to impeccable service repairs. I highly recommend you. (Original) Je vais refaire affaires avec cette compagnie ☺️ de l'appel de service à la réparation service impeccable. Je vous recommande fortement.
(Translated) Professional service! Competent technician! Effective follow-up! I recommend their service! Thank you (Original) Service professionnel ! Technicien compétent ! Suivi efficace ! Je recommande leur service ! Merci
(Translated) Thank you for the service, my dishwasher is like new and more I have 3 months of warranty Fast efficient (Original) Merci pour le service , mon lave vaisselle est comme neuf et plus j ai 3 mois de garantie Rapide efficace
Leo was quick and efficient.
Thanks team for servicing my fridge, your techs are first class, well trained, clean and very polite. I appreciate the pre-appointment confirmation call and the techs follow up prior to arriving. Outstanding service!
(Translated) Very satisfied with the technician, very honest and professional! (Original) Tres satisfaite du technicien, tres honnete et professionnel!
(Translated) Great service, very efficient and courteous (Original) Super service, très efficace et courtois
Very Poor service, their technician has zero knowledge of Fridges, they just send a person to charge you a lot of money, actually for nothing. Not Recommended at all.
Your technician Leo was professional and courteous. He made sure I understood the options available for my repairs and answered all my questions. Very polite.
(Translated) Sylvain came to fix my washer, he was on time there and he was even able to get the dryer out in the hallway to do an excellent job on my washer. (Original) Sylvain est venu réparer ma laveuse, il était à l'heure prévue sur place et il a même été en mesure de sortir la sécheuse dans le corridor afin de faire un excellent travail sur ma laveuse.
(Translated) Explain well speak very understandable, and super nice ask yannick (Original) Bien expliquer parler très compréhensible , et super gentil demander yannick
(Translated) Very good courteous and fast service thanks Leo (Original) Très bon service vourtois et rapide merci Leo
(Translated) Fast service, knowledgeable and very kind technician. I am very satisfied with their service. (Original) Service rapide, technicien compétent et très gentil. Je suis très satisfaite de leur service.
(Translated) Leo gives great service, very kind. (Original) Léo donne un super service, très gentil.
Thanks Leo, excellent service !
LEO was very nice.his work was amazing. He was fast and he took the time to explain the problem. I wish everyone would be like him 10 stars for him from me Pina Gurreri.
(Translated) Leo is a smiling, concerned, well-organized and professional punctual technician. I recommand it. (Original) Leo est un technicien ponctuel souriant , soucieux ,bien organiser et professionnel . Je le recommande.
(Translated) I was lucky to have Leo as a technician, really nice and professional (Original) J'ai eu la chance d'avoir Leo comme technicien, vraiment sympathique et professionnel
(Translated) Very good service from Leo! Professional and courteous! Thank you (Original) Très bon service de la part de Léo! Professionnel et courtois! Merci
(Translated) Efficient and fast services. Very satisfied !!! Really professional !!! Thank you so much!! Don (Original) Services efficace et rapide. Très satisfaite!!! Vraiment professionnel !!! Merci Beaucoup!! Don
(Translated) Following a breakage (the oven's enamel came off in the bottom of the oven) we needed an expertise to know if it could be repaired or not. We had the visit of one of their representatives and the latter, easily and professionally explained what it was. A big thank you. (Original) Suite à un bris (émail du four s'est détaché dans le fond du four) avions besoin d'une expertise pour savoir si réparable ou non. Avons eu la visite d'un de leurs représentants et ce dernier, nous a facilement et professionnellement expliqué ce qu'il en était. Un gros merci.
Great place to get some appliance part
(Translated) Super good service. The technician Leo was very courteous and efficient. He took the time to answer all of my questions and did a really good job of solving my problem. (Original) Super bon service. Le technicien Leo a été très courtois et efficace. Il a prit le temps de répondre à toutes mes questions et a fait un super bon travaille pour résoudre mon problème.
(Translated) Leo was very efficient and repaired my oven very professionally. Courteous and good quality service. I recommend without hesitation! (Original) Léo a été très efficace et a réparé mon four de façon très professionnelle. Service courtois et de bonne qualité. Je recommande sans hésiter!
(Translated) We received excellent service, the technician quickly found the problem with our dryer. (Original) Nous avons reçu un excellent service.Le technicien a rapidement trouvé le problème de notre sécheuse.
(Translated) Quick appointment booking. Very professional service. The technicians take the time to fully explain the procedure that will follow. And they answered all of my questions adequately. (Original) Prise de Rendez-vous rapide. Service très professionnel. Les techniciens prennent le temps de bien nous expliquer la procédure qui va suivre. Et ils ont répondu à toutes mes questions adéquatement.
Amazing service from Leo, so prompt, professional and very good work.
(Translated) Refer by Comerco - While waiting for a service scheduled for October 27, we advised on October 26 that they could not come, for no reason mentioned, message left in my voice mail. I called back, after 20 minutes of waiting, to succeed in speaking with V. who told me that the meeting was postponed to November 17th. I tell him that all this makes no sense. Tells me that she will call me back within 24 -48 hours. We are still waiting for their call .... In short, I do not inspire confidence, not able to keep their word. So far it's a big zero for this company. (Original) Référer par Comerco - En attente d'un service prévu le 27 octobre, nous avises le 26 octobre qu'ils ne peuvent venir, sans aucune raison mentionnée, message laissé à ma boite vocale. Je rappelle, après 20 minutes d'attente, pour réussir à parler avec V. qui me dit que le rendez vous est reporté au 17 novembre. Je lui mentionne que tout ça n'a aucun sens. Me dit qu'elle va me rappeller dans les 24 -48 hres. On attend toujours leur appel.... Bref m'inspire pas confiance, pas capable de tenir leur parole. Pour l'instant c'est un gros zéro cette compagnie.
I’m very satisfied for the great service. Technician Léo made an efficient work and he is very skillful.
(Translated) Very good company I recommend they are punctual and the work done by a professional who knows the products very well. (Original) Très bonne compagnie je recommande il sont ponctuel et le travail fait par un professionnel qu'il connaît très bien les produits.
(Translated) very satisfying, the technician very courteous and efficient. (Original) très satisfaisant, le technicien très courtois et efficace.
(Translated) Thanks to Leo for his kindness and professionalism. (Original) Merci à Leo pour sa gentillesse et son professionnalisme.
(Translated) Very satisfied with the work accomplished, the technician did an impeccable job and answered all my questions. (Original) Très satisfait du travail accompli, le technicien a réalisé un travail impeccable et a répondu à toutes mes questions.
(Translated) satisfied two technicians recommended to my friends (Original) satisfait deux techniciens recommende a mes amis
Leo came and solve my problem with my fridge. He reminded professional and courteous. Good job Leo
(Translated) The technician made a thorough diagnosis and fixed the problem. He was patient and answered all of our questions. Professional and courteous service. There was a delay of several weeks between the request for services and the appointment. Once contacted to make an appointment, we were told that the appointment would be a month later. The company justified these delays by the fact of the large quantity of requests to be managed because of the pandemic. (Original) Le technicien a fait un diagnostic minutieux et a réglé le problème. Il s'est montré patient et a répondu à toutes nos questions. Service professionnel et courtois. Il y a eu un délai de plusieurs semaines entre la demande de services et la prise du rendez-vous. Une fois contacté pour la prise de rendez-vous, on nous a indiqué que le rendez-vous serait un mois plus tard. L'entreprise a justifié ces délais par le fait de la grande quantité de demandes à gérer à cause de la pandémie.
(Translated) The technician called the evening before the RV as scheduled. The next day he showed up on time. Which is much appreciated, no schedule adjustment on my part. He respected all the sanitary rules and proceeded to repair. He was courteous and professional. Thank you so much. (Original) Le technicien a téléphoné le soir avant le RV comme prévu. Le lendemain il s'est présenté à l'heure prévue. Ce qui est très apprécié, aucun ajustement de, horaire de ma part. Il a respecté tous les règles sanitaire et a procédé à la réparation. Il a été courtois et professionnel. Merci beaucoup.
Excellent service, prompt and the technicien knew what he was doing and offered excellent advice! Would strongly recommend.
(Translated) Mr. Leo is an Excellent Technician. Fast, kind and polite. I really appreciated that he contacted me in the morning to let me know around what time he would arrive. Bravos. (Original) Monsieur Leo est un Excellent Technicien. Rapide, gentil et poli. J'ai très apprécié qu'il me contact en matinée pour m'aviser vers quelle heure environs il arriverait. Bravos.
(Translated) The technician who showed up was courteous, made sure not to leave any dirt after fixing the microwave, and most importantly, found the problem easily and was able to fix it the same day. The wait for the r.v. was not very long (4 days) considering that it lacks staff in all areas. Regarding the price-quality ratio, we cannot comment because we had a guarantee with Comerco, so the visit did not cost us anything. We recommend it. (Original) Le technicien qui s'est présenté était courtois, s'est assuré de ne pas laisser de saleté après avoir réparé le micro-ondes et surtout, a trouvé le problème facilement et a pu le réparer le jour-même. L'attente pour le r.v. n'a pas été très long (4 jours) considérant qu'il manque de personnel dans tous les domaines. En ce qui concerne le rapport qualité-prix, nous ne pouvons nous prononcer car nous avions une garantie avec Comerco donc, la visite ne nous a rien coûtée. Nous vous le recommandons.
They were very polite, professional and efficient. Aside from the long wait time we are very satisfied. I had some difficulty getting someone on the phone, but I did receive a quick email reply.
(Translated) My fridge was making a hell of a noise. The technician who came by took the lead in ordering the part he believed to be faulty before my appointment date. So he was able to change the song the same day. Quick and courteous service. Very satisfied! (Original) Mon réfrigérateur faisait un bruit d’enfer. Le technicien qui est passé a pris les devants en commandant la pièce qu’il croyait être défectueuse avant la date de mon rendez-vous. Il a donc pu changer le morceau le jour même. Service rapide et courtois. Très satisfaite!
Leo the technician has come on two occasions now. One for our dishwasher and once for our washing machine. Super professional, informative and of course saves the day.
(Translated) Very good service from our technician. very professional (Original) Très bon service de la part de notre technicien. très professionnel
(Translated) The technician who came was very knowledgeable. We had super good and fast service on top of that. Good company. (Original) Le technicien qui est venu était très compétant. Nous avons eu un super bon service et rapide en plus. Bonne compagnie.
Leo was my service person today,very courteous and professional, I appreciated his knowledge and his service hints .thank you so much!
(Translated) I called Tuesday, I was given an appointment on Sunday! I explained my problem during the call, the technician Leo arrived with the part, he had already diagnosed the problem. Leo not only replaced the broken part, he also cleaned and lubricated my device! He is polite, patient and above all conscientious. I am satisfied with my experience at Electro-Experts in St-Hubert! (Original) J'ai appele mardi, on m'a donne un r-v le dimanche! J'ai explique mon probleme lors de l'appel, le technicien Leo est arrive avec la piece, il avait deja diagnostique le probleme. Leo n'a pas seulement remplace la piece brisee, il a aussi nettoye et lubrifie mon appareil! Il est poli, patient et surtout conscientieux. Je suis satisfait de mon experience chez Electro-Experts a St-Hubert!
(Translated) Hello I received impeccable service prompt service and above all with a very polite professional remarkable today this politeness. Thank you (Original) Bonjour j’ai reçu un service impeccable un service rapide et surtout avec un professionnel très poli remarquable aujourd’hui cette politesse. Merci
(Translated) Good service and very professional Leo thank you (Original) Bon service et Léo très professionnel merci
(Translated) Excellent technician, but the wait time on the phone is much (much) too long. (Original) Excellent technicien, mais le temps d'attente au téléphone est beaucoup (beaucoup) trop long.
Very pleased with the service! Responsive and very professional! Thank you!
(Translated) Home repair for a television…. Excellent experience. Good presentation and explanations from the technician (who also takes good care of your device). Service A1. In addition, the entire cost is applicable on the repair. I recommend ! (Original) Réparation à domicile pour un téléviseur…. Excellente expérience. Bonne présentation et explications de la part du technicien (qui prend d’ailleurs bien soin de votre appareil). Service A1. De plus, l’ensemble du coût est applicable sur la réparation. Je recommande !
(Translated) They are very professional and knowledgeable. They are very professional and knowledgeable (Original) They are very professional and knowledgeable. Ils sont très professionnels et compétents
(Translated) The technician who came to do the repair was very friendly and efficient. You have a very good employee. (Original) Le technicien qui est venu faire la réparation était très sympathique et efficace. Vous avez un très bon employé.
(Translated) Customer service courteous and trying to accommodate the customer as much as possible. Professional and experienced technician for my cellar. Thank you (Original) Service à clientèle courtoit et essai d’accommoder le client plus possible. Technicien professionnel et d’expérience pour mon cellier. Merci
First of all, their appointment scheduling system does not work well. I received 2 phone calls to both my phone #'s at the same time, plus an Email. I used the Email to re-schedule from May 4th to May 5th. Nobody showed up or called by noon on May 5th, so I called. There answer was that the schedule showed May 4th and they were surprised that no one showed up (obviously). They re-scheduled for May 6th. The technician called on May 6th, however, he wasn't sure if we had paid for the original evaluation (over a month previously). I would have thought he would know. Then, he said they will repair the Wine Cellar in the garage. Only my spouse was home at the time and the Wine Cellar is way too heavy for one person to carry it (there was never any mention at any time that we would have to move the Wine Cellar in the garage, for if so, I would have managed to get it there before I went out). So, the technician had to come the next day. He finally got the job done. One last thing, they told us we would need 2 Evaporators (I was surprised to have 2 of these in a Wine Cellar), only to find out there is only one.
(Translated) Super good service fast and efficient Thank you (Original) Super de bon service rapide et efficace Merci
(Translated) I ordered a resistance, I received the order number by email and 4 days later I call to find out when it will arrive and tell me that had no order (?). I lost 1 week (Original) J'ai commandé une résistance, j'ai reçu le numéro de commande par email et 4 jours après j'appelle pour savoir quand elle va arriver et me disent que n'avait pas de commande (?). J'ai perdu 1 semaine
(Translated) Very good and excellent work from the technicians fast and at the rendezvous Congratulations, I recommend c technicians who know their jobs very well ???? (Original) Très bon et excellent travail des techniciens rapide et au rendez-vous Félicitations je recommande c techniciens qui connaît très bien leurs job ????
Leo was very professional, kind and helpful. I recommend his service 100%.
(Translated) Leo did a really good job for my washing machine, I thank her. You have a good technician. Don't lose it. (Original) Leo a fait un très bon travail pour ma laveuse a linge, je la remercie. Vous avez un bon technicien. Ne le perdez pas.