Reviews of Kent Building Supplies (Electrical Technician)

M G

Good place to pick up anything for home repairs or renos. Also very Helpful staff

Gibson Vshredder

Staff are always friendly and extremely helpful. From loading lumber in the yard to finding nuts and bolts in an aisle, They always go above and beyond to meet customer satisfaction.

Dwight Fillmore

Big box hardware store. Has all you need. Friendly, knowledgeable staff.

Neilene Peck

Well they really don’t listen to well, especially the cabinet woman I think her name is Linda she was quite rude! She got my order all wrong they refused to fix it! I told her and the contractors that I wanted a dishwasher opening in the cabinets that’s all! She still refuse To do it! Looking to milk lot of money I think she knew we got a grant to fix our home and thought we didn’t deserve it! Because she asked us how does it work? why should she care it was paid off!! She treated us like crap!! We are still paying for it!! Not kewl made us wait long time for the cabinets, oh and forgot a whole section! hard to live with no kitchen when I have a special needs kid who needs attention and kitchen all the time!!

M Miller

Spacious, clean, well organized. Found everything I needed.

Dan Robichaud

Great Staff, very helpful and pleasant.

Arron Metcalfe

Very helpful staff. I go here often but sometimes find they are sold out of what I want. It comes up more often then I would like.

Jason Perkins

Andrea in the paint department was great! Professional, friendly, knowledgeable and confident to check us when we thought we knew what we were doing but didn’t. Thank you for your help with our stairs project!

Mike Misner

Didn't have any of the hardware I was looking for. Tiny store very small amount of inventory.

Ryan Richards

It was great. Nolan was very helpful

Robert Groves

Good variety of products for building needs.

Sassy Selassie

Great service. Nice options.

P .A.L

Not as much selection as other places but their prices are better.

Matthew GreenCorn

Great home improvement store

Edwin Hering

Looked for hinges found them right away, assisted by the first friendly staff around

Jared Higgins

Good service in yard definitely has gotten better from the summer time

Sebastien Cormier

Great service at this location and friendly staff that do want to help you.

Patrick Flowers

Nice new store that's usually quite. Very freindly staff and lots off stuff to choose from.

Lorraine Holder

Very helpful staff; well organized store; all stores pretty well layed out the same; fast checkout; friendly cashier

Eric Middleton

Good prices. Typical hardware store.

Wayne Skinner

Friendly staff

Linda Rankin

Friendly and fun staff! I had to have a key made. Great service! ????

Christian Goldie

Large selection of pretty much everything you could need. Lots of good deals especially if you watch the flyers.

Corey Boudreau

Able to locate paint products in a timely fashion.

Nick Tobin

Took forever for me to get help from their service desk. Has a lot less in it than the one on the east side.

Maine

Terrible delivery and service. Where do I even begin!. They kept charging my dads house and credit card. It took months for them to sort out after I had to keep calling them over and over and over to sort it out. Then on several occasions we reordered and they never came to deliver!! Then tell us next delivery day and they never show up and they do it serval times in a row. I’m fed up! I can’t believe they’re still in business to be quite honest.

Gary Whitlock

I have been shopping at Kent for many years, both as a professional builder and a hobbyist, and can tell you without fear of contradiction that this is one of the friendliest, helpful and most professional retail outlets in the field. A bright, clean and spacious store, great signage and organization of products, and attentive, knowledgeable staff make shopping here altogether enjoyable.Plenty of parking, a good sized and well laid out wood yard, and excellent hours. All in one stop.

Pamela Hewey

Staff is always very helpful and friendly

Tracey Galbraith

My go to place, I buy my paint here, I had a Few screens repaired. Friendly and very helpful!!!

Allan Bogle

Lots of staff and space, Items are well marked, Comparable prices.

thierryluka “Guyto” verna

Clean store but High price and no price labels on some sections specially where are located the vent items

Leigh Cameron

Always well stocked, staff is helpful

Donald Mcfarlane

Good service in the plumbing department today thank u

Gerry Sheena

Excellent supply store

B H

Very poor yard service. Expecting a response from the Management. May change my review depending on result. As of now...they are good at wasting your time...little else.

Dirk Lübker

(Translated) The offer took getting used to for me. The employees are friendly, technically rather inexperienced. (Original) Das Angebot war für mich gewöhnungsbedürftig. Die Mitarbeiter freundlich, fachlich eher unbedarft.

Sean McKinley

Staff are knowledgeable and ready to help you with whatever you are looking for.

Ryan Shannon

Good variety and prices

Jonathan Fairweather

Great service and knowledgeable staff definitely would keep going back

Steph

The staff are mostly unhelpful or non existent and the selection just isn't up to par. I'm more inclined to make the trek out to Home Depot or scoot over to Can Tire. Step up your game, Kent.

Drew Garrett

Great, friendly, knowledgable staff. Layout can be tough to find things and this is where the staff will shine. Large parking lot

Pauline Richard

Wonderful service

David Zelward

The staff were very friendly and helpful,so it was a pleasure to shop in the store.

Dr. Victor F. Raymond

Good service, great selection. Keep an eye out for well-priced specials (especially on the end-caps).

Graeme Weir

Good folks but not the biggest selection. That's to be expected though, it's not a huge store.

Fernando Bregel

Always going the extra mile to make a wonderful shopping experience.

Guy Verna

Good service

Nb Barber

Love Kent's love the selection just a little too overpriced for most things but other than that great store

Ethan Noel

Found what I needed, not the best selection on the west side but helpful and friendly staff

Roy Sellars

Great buying items there always in stock what you need! :-)

Umesh Sandhu

Helpful staff.

Keith Redl

Great service

William “Ray” Drysdale

Friendly service today and had all questions answered.

Clifford Landry

Friendly staff

Tracey Boys Toys

Good service friendly staff

Dale Moar

Great prices, great service.

PamNAndrew Hewey

Always has what I'm looking for .. awesome staff

Teresa Justason

Clean store. Friendly staff.

Stephen Berthelot

Very nice store. Friendly helpful staff.

IAN LAMBERT

I have visited both Kent Stores in Saint John. Product is plentiful in Tools-Building Products, Electrical, Plumbing and more right to Home Decor. Assistance is always available at all Kent locations if you require anything and I have found the staff very helpful.

Paul D. P. Potter

I think the store is great and stocked well.

Josh&Sarah Herrell

The guy in the flooring department Al is awesome. He helped us find exactly what we wanted. We bought flooring, underlay and a vanity which was actually pretty cheap compared to other places. Pretty quick sale. All around happy with the things I purchased, with the help of Al. Thank you Al.

Devyn farrow

If you need anything for the house from lights to a simple bolt this is the place to go. Staff is very friendly and extremely helpful. Highly recommend checking them out for all your needs with the house.

Joseph Wilson

Very helpful every visit

Christine Tanasichuk

Love the west side Kent! The staff are all very helpful.

lorne

People are friendly, service is fast

Alexander Maceachern

Knowledgeable staff.

Neil Hunter

Very friendly and helpful staff. They keep the building very clean and well organized, they have a very good selection as well.

marianne schmid

(Translated) not cheap, but you can get almost everything you need for a house repair. Staff is helpful and friendly. Important: Meter measure with cm and inches !!!! cm are more accurate! (Original) nicht ganz billig, aber man bekommt fast alles, was man für die Hausreparatur so braucht. Personal ist hilfsbereit und freundlich. Wichtig: Metermaß mit cm und inches!!!! cm sind genauer!

Wilhelmina Arthurs

A pleasant visit with staff being very helpful

Hartley McCutcheon

awesome staff who go out of their way to help

Jeremie Doucette

Today it was the very best. I couldn't ask for better service in the yard crew ????????

Alicia Crichton

Always willing to help. Rarely have to look gor someone. Love this location!

Pat L

The staff is very helpfull and friendly. They have good parking and a drive through wood yard. Lots of parking and easy to find.

Charlie Hewitt

Pleasant staff. Computer Software issues, slowed service down quite a bit. Accommodating redelivery of product for me. Thanks

dustin marsh

Fast friendly helpful service

Therese Boudreau

Great store and service is excellent!!!

Rachel

I would like to give a higher rating because every time I go into the store the staff are always really friendly and helpful; especially the front end cashiers, they're always very nice. My biggest problem is that you can NEVER get through to the department you need when you call in to ask a question; it's extremely frustrating since I live a good distance from the store and can't just run in to ask about a price or some information on a product.

Brad Macdonald

Liking the change but not the pricing

Justin MacLean

Large store great selection friendly customer service.

John Bunyan

The local staff is awesome its the accounting and head office people that are the issue. Had a business account for 25 years and when Kent took over had a very bad experience with the accounting people over a bill where I did nothing wrong. Closed account over a year ago and won't deal with Kent anymore as a result and I was a steady good customer for all those years.

Randy Johnston

Not the best selection or the friendliest at times

Rick Flinn

Decent store. The one east has bigger selection.

shelly jones

Very helpful staff

David Doney

Very helpful Had what I needed

Elliott Teed

Good sales when they have them

michel daigle

Quiet - day after bug storm, the only thing sought today is salt.

Marc Kennedy

Not enough staff. Certainly didn't meet Kent's other stores service.

Eric Peterson

I have gone to this store for years, and have always found the staff (esp. Barry, Paul) to be willing to bend over backwards to help. The name transition has not dropped the in-person service level a bit. They give great advice, and have become good friends. I cannot speak to calling in, nor ordering issues. I am sure that a call to corporate to give a calm complaint could be helpful to them and to you.

Wayne Rennie

Good people lots of help

nathan hanscom

Terrible customer service. Alot of empty shelves. Product blocking other none related items.

Sharon Travis

I’d like to say kudos to Matt B., manager at west side Kent’s, who helped replace a defective chair for my brother at the Shannex. He was very helpful and went out of his way to assist us. Thank you, Matt.

Randy Payne

Great staff, good selection, friendly environment.

William Farris

Good customer experience.

Charlene Rouse

Helpful, knowledgeable and friendly

Cindy MacLean

This store is terrible to order anything from. I have been waiting almost 2 weeks for lights to come from Sydney. All they say is they are on their way. Must be by snail ????????????????

Theresa Wilson

Very good service like east

David Ryan

Great service in the store and in the yard had everthing I need to redo by patio very pleased

Betty Williams

Kent was great. Lots of stock.

Amanda Forgeron

New Card for finance plans is torture.... Your statements are never right. You can never talk to a person... all automated machines that never connect you to a person. Completely disappointed and unsatisfied. The only reason I chose one star is because it wouldn't let me post without selecting one, otherwise I would have chose none.

DRAE MCLELLAN

Awesome customer service and friendly staff!

RJ's Place

I had a large reno project. The young lady who took care of my order ensured a decent discount and was quick to follow up on any discrepancies.

John Pellerin

Went in for warranty issue with my snowblower and was pleased with the service and results!????

here now

Decent staff average prices. They habe everything you need and they are west. Works for me.

Janelle Loader

Orders take a long time to arrive and it can be frustrating to deal with them for the fact that each employee gives a different answer as to why it hasn't arrived. But after a month we finally got our order!

Hassan Al Aurfy

Good

Joshua Clain

Meahhhh was ok they always say they got materials in stalk call ahead to make sure they tell you they have it then u go there to get what ur looking for and there's none to be found ............need a better set up ...........

Michael Daigle

Basic stock items only. They always send me to East store.

Gary Finch

Friendly & staff were helpful

TheLonelyBarracuda

If you’ve got to go to kent, go to the East side store. I have had numerous poor experiences with west side kent. Overcharging me, getting lumber orders messed up, just generally wasting my time. Todays experience takes the cake though. All I have to say is the staff as a whole at this kent location seem to be incompetent and unfamiliar with their own companies policies and how the construction industry works. If youre going to kent in SJ go to the east side location. At least they seem to actually know what they are doing at the store and dont waste my time.

Romeo Centenaro

i hope it is due to the transition from owner to owner but the service is going completly balistic, one can wait and wait for delivery and the ph. dont answer. have a nice day

Bucky Gormley

lots of staff but none actively seeking out customers to help prices higher than some other hardware stores I do not enjoy shopping at Kent's and make it one of my last options

henry lee

Newly opened Kent in western area of Saint John nb. More neat display is needed.

christine flood

I received excellent service at this store.

robert macrae

Very busy

Jean Roger Blanchard

Love to shop there. I always find something different....

Gloria Savage

Need more workers

Ted Cunningham

Very good prices found some mold control regular 175 on for 30 the girl at the lumber counter was very helpful and the cashier was very helpful I would recommend this store anytime

Valerie Nauss

The service we received was exceptional. Very knowledgeable staff that are very helpful and friendly