Reviews of Mr. Appliance of Orillia (Electrical Technician)

Frank JR Skelton

We had a technician come to our house to assess our Samsung Stove. The honesty in his assessment deserves 10* like most things parts are on back order but when they come in the price is quite reasonable to complete the repair.

Magdalena Ionescu

Great service, very knowledgeable and prompt. Fair price, too! I would definitely recommend Mr. Appliance of Orillia to whoever is in need of an appliance repair.

Robin Cohrs

Very happy. Called for a washing machine repair. They were out within 24 hours, fixed the problem quickly and for a fair price. Will definitely use again.

Julie Levesque

Excellent, friendly and reasonable service. Josh was extremely knowledgeable and helpful. Will definitely use Mr. Appliance agsin

Nicole Wood

Mr Appliance North - thank you! I moved to Orillia last July. (Loving it!) my gas stove , which I always dreamed of having wasn’t in fantastic shape ... over time things need replacing I suppose. I tried over the year to find someone to come look at it, I googled how to fix myself (well that wasn’t going to happen!) Through a contact she gave me a name of someone she knew that did gas appliance . Tried and nope he doesn’t do “fixes” Sigh Plus side he gave me two contacts I called both , one because of Covid isn’t doing house visits ???? The other , asked me questions asked how I felt about someone coming in. I had to ask for early appt no problem 800 am he was happy to be here ! I aporeciated the slippers he put over his shoes (though my floors need a cleaning) he came, did a cleaning of elements and diagnosised the culprit piece. Here and left in 30 mins and left my stove cleaner than before - nice! Ordered the piece and was ready for install ... oh dear I felt bad I needed an earlier start , no problem 730am he was happy to be here . Replaced piece, another cleaning (maybe I should research a cleaning person next ??) and was out by 745!! Wow I have time to make over easy eggs on my new stove before work!! Thank you Jason @ Mr Appliance North

Cindy Foster

I received a text message about 20 mins before the service call with a picture of the service provider. Great program for customer. Was on time, courteous, mannerly, put shoe protection on and very pleasant. He was quick to find the problem. Highly recommend Mr. Appliance.

Jami Radder

My technician, Andrew P. was friendly and fast. He arrived within the provided window of time and worked quickly. He had the parts available and had multiple payment options avaialble so we could get the work done immediately and now we have a perfectly working dryer! He also informed us of the part warranty, very helpful.

Amy Goruk

Update! Just had Justin here to fix our fridge. Excellent work again!! Thank you! Mr. Appliance did a great job fixing our dishwasher! Jeff was professional, polite and troubleshot the problem until I had a fully functional dishwasher again. Would definitely recommend!

Ethan Angi (Marxman11th)

Great experience, technician was friendly and took proper safety protocols. Identified the problem and even used the diagnostic fee for repair. Great experience from beginning to end.

Lynn Filippelli

Service Tech Andrew that came to our house was professional and did excellent work . Would highly recommend him and Mr. Appliance to family and friends

Balal Mohammad

Service technician was very helpful, would definitely use them again

Peter F

Amazing company. Their service is awesome. I had a problem with my Jenn air steam oven and the serviceman Jeff was knowledgeable, prompt, courteous and efficient. Very impressed

Alyson Mayo

My portable dishwasher was not cleaning my dishes well and Whirlpool sent a technician from Mr. Appliance North to assess and repair the machine, which was not under warranty any longer. He spent some time fiddling with the dishwasher and eventually informed me that I needed a new part. The same technician returned a few days later to install this part. It then took me almost TWO WEEKS to get an invoice from this company for the work that was completed as I was told an invoice couldn’t be generated at the time the service was completed. Three weeks later, I was having the SAME problem... I called Whirlpool again and this company contacted me, informing me that I would have to pay AGAIN for the diagnostic visit. Whirlpool informed me that I would NOT have to pay a second time for another diagnostic visit. Consequently, I cancelled the appointment. I contacted Whirlpool a third time and they asked if I wanted the same company to return again and I said absolutely not. A different company was sent and that technician informed me that no parts were needed - it had to do with soap, cleaning cycles, etc. My dishwasher has been running PERFECTLY since that visit. It’s a matter of educating consumers - not installing parts that are not necessary simply to make money. Beware of this company - you may very well end up paying for unnecessary parts, etc. as the diagnostic process is obviously severely flawed. It’s a shame that in today’s society, companies such as this one cannot be trusted to be honest with customers.

Karen Hart

Andrew quickly and efficiently diagnosed my refrigerator problem. The cost was very reasonable. Friendly and helpful, he was a delight. Cleaned up and wore booties to avoid mess. Connected well with my puppy! Lol Highly recommend their service!!!!

Lisa Guthrie

Very knowledge and friendly. Highly recommend!

Tom Bell

Professional service. Informative and friendly manner.

Mehdi Kajbaf

Terrible customer service. Changed my appointment time to the afternoon. I called to get a more accurate time and they said the dispatcher would reach out. They didn't, then I called again and they said they are running late but would arrive after 4. They called just before 4 and said there is a family emergency. Just all around untrustworthy and disappointing. Avoid.

James Urquhart

Jeff B (service technician) was extremely knowledgeable, friendly, efficient and cleaned up after he was finished his job. I would highly recommend Mr. Appliance Barrie service.

Murray Potter

Josh, from Mr. Appliance came to our place and quickly diagnosed the problem with the washer. He had a few solutions and gave us quote. We will definitely call Mr. Appliance again!

Rich Callacott

One of the most exceptional appliance fixing establishments in the Barrie-Orillia Area. Very friendly staff, masks and boot covers and knowledge of many makes and models. Technician that worked on our appliances gave us his photo and time he would arrive - showed up 1/2 hour early. I will be using Mr. Appliance in the future for my appliance needs.

Kati Mariano

On November 6, 2017 I called to make a service appointment for our dishwasher. Not only were they able to fit me in within an hour, but the repair itself was done quickly and expertly! Our technician, Andrew, was very friendly and and knowledgeable. Great service!

John Wynn

Fast, friendly service.

Timothy Hatch

Josh was our service tech. Fast response time, friendly scheduling system. Great knowledge and helpful advice.

Grazia Mastroianni

Josh was our technician. The service was quick and efficient. Thanks for prompt service.

Michelle Main

Technician was prompt and very curious. I liked that he covered his shoes with clean booties. Appliance is fixed. I would highly recommend and would use this service again.

Allyn Janicki

Had Andrew P in this afternoon to diagnose my 17 year old front loader. I was pretty sure it was needing a pump. Andrew did his thing and confirmed my suspicion. I wasn't certain if investing in a repair was in my best interest considering the age of the machine, but Andrew poked around and didn't seem to think there were any overt concerns. I proceeded with the repair, and am hopeful that I'll get another few years as it has been a great machine! Thanks Andrew for your expertise!

Jim Cutrara

The repairman quickly diagnosed & repaired the problem. But had to charge the standard rate. Although we were happy with the service, I thought the prescribed rate was excessive.

Teresa Park

BEWARE OF THIS COMPANY!!!! I had a Mr. Appliance technician to my home on Tuesday, September 3, 2019 to fix my dryer’s digital display. The technician had to pull out and disconnect my washer in order to access the dryer vent hose that had come away from the wall, and he had to order the part to fix the display. Unfortunately, the technician inadvertently forgot to hook the washer hoses and yes, when I used the washer later that day the water flooded out of my laundry room and into the hall. And sadly, the next day it leaked into the bedroom in my basement completely damaging the ceiling and carpet. After calling Mr. Appliance, they had the technician return to my home to hook up the machine. The next day a different technician returned to the house to fix a new burning smell that was coming from the dryer, and to take pictures of the damages in my basement. The following day he returned to fix the dryer display. I was informed by Mr. Appliance that their insurance would contact me. When I heard from their insurance today I was informed that they were not responsible for the cost of the entire repair, only a percentage. My insurance was to cover the other portion!! No reasons were given. My insurance has informed me that they’ve never heard of such silliness. Why should I pay the deductible and ruin my rating? My conversation with Jason, the owner of this Mr. Appliance location was not a good one. I’ve done what I can, not my problem stance. So make sure you’re prepared to pay for the damages incurred should you choose to call this particular franchise!!!

Bruce Middleton

Always amazing,first class service and an amazing staff to work with.

Hani El-Saadi

Called to fix a portable washer. Very nice people over the phone and booked me for a very convenient day, so that was very good. The guy showed up on time, he covered his shoes so he didn't make any mess in the apartment. Again, very professional. There was a little issue with the fixing process and they handled the situation in very professional and respectful way. I recommend the service and will use again. Washer is up and running :)

Taya Woychyshyn

I was referred to Mr Appliance as our dishwasher had a part recalled. Staff who booked the service call were very friendly pver the phone and accountable. The servicemen who came to the house were right on time and very polite. Servicing was done quickly and we'll certainly call them again!

Ryan Bosco

Called for a simple dishwasher repair. Instead ended up with a flooded house and a disassembled dishwasher left in my kitchen totally inoperable. No common sense, no care. Simple troubleshooting right out the window. Was told it was my problem to fix a clog in the pipe that did not exist. Still had to pay for service call and I am still cleaning up the mess. Customer service, quality and care is few and far between these days. Beware of fake and staged reviews, this experience tells me there is not too much brain power in this company.

Kyle Brown

So, I understand the it was the long weekend when I put in a service request on Saturday at 7:26am... However we are now 10:45am on the Tuesday after the long weekend (at the time of this review) and I have yet to have a response from Mr Appliance. A request message was sent via the Google search results landing page for Mr Appliance, with the expectation of an approximate 24hour response (not the actual service call) as Mr Appliance's Google profile boasts they are open 24 hour and usually responds within a few mins... Long weekend or not, this is unacceptable customer service as it's now well into their business day on the Tuesday after the long weekend and still no response for help. If Google reviews allowed screenshots of the request, I would post them. **As a business owner myself, I don't feel a one star rating for a business is a good look as this is just a single opinion; yet this is still is a public review forum. I give the benefit of the doubt for all business and will change the rating and update this comment accordingly if a response attempt is made by the above company Update: I am changing the star rating to a four today. Unfortunately with the delay in response, I ended up having to go with another company. Issues happen with technology, and I understand this. 4 stars for your reply and a public acknowledgement and apology for the delay (not often do you see this from companies), but unfortunately I can't give a five star rating as I ended up going with another company. With this said, because Jason (the business owner) personally reached out to me, I feel this was just a slight oversight and not a reflection of the business, owner, or employees and will reach out to Mr. Appliance again in the future if I ever need assistance. There's a heart to this business.

Carole Burdon

Andrew at Mr. Appliance was very professional and respectful in coming into myhome to fix my laundry machine. Each time he visited was a few days earlier than previously stated and so the machine was fixed much faster than anticipated.

Mrs. Lewis

The guy who came, Jeff, was super fast, helpful and friendly. He was so polite, wore those little booties so as to not mess up my floors and he just hustled! He also helped me haul my food to a better location in my house when we realized the freezer wasn't going to work that day. I felt like he was knowledgeable and trustworthy. The phone answering service wasn't as efficient, but overall I would definitely use them again!

Bob Lowe

I used Mr Appliance of Barrie and found that Jason's customer service skills were outstanding.

Robert Polan

I'm helping one of my clients build their 5 star business a 5 star rating online. Nicole runs a property management firm in golden triangle and I know there are times she needs appliance repair for some of her clients in a hurry. I did a search on Google to find the best company for her to work with. I read the reviews and did a little more research to discover Mr Appliance wins the contest hands down. Congratulations!

Jen Fisher

I only use Mr Appliace! The techs are highly skilled, very polite, quick with service calls and extra clean! 100% satisfied...actually, 200% satisfied and will absolutely use them again and definitely recommend to anyone!

John Burnett

I called Mr. Appliance on Thursday Dec 16th and booked an appointment for today (Dec 22nd). They lost my appointment even told me that my gas range was safe to use even though it recently had an electrical fire and gas fire on it without having a tech look at it. Since its gas.. I cannot even buy a new on in time for Christmas.. If I could give 0 stars I would! **Edit** since I cannot reply to you here Jason. Please feel free to review BOTH phone calls I made. Call 1: booked an appoint and further asked if my cooktop was safe. The customer service rep said they would speak to a tech and call me back…. She FAILED to call me back at all Call 2: I called to confirm appointment. The customer service rep could not find it. She then apologized for it. She also tried to tell me a voicemail was left for myself, which it WASNT and when I told her there was no voice mail she realized that there was no call placed back to myself. She then put me on hold, called a tech, and the tech told her to tell me that my range was fine…!!! So Jason.. your right. “I” didn’t speak to your tech, but your customer service rep sure did and told me it was safe. So, before you comment on a legitimate review claiming false hoods.. listen to your calls because they are recorded, I do not expect an apology.. but I’ll be making my Christmas dinner on a hot plate thanks to your company

Debi Chewerda

Great service! Quick response! Josh called before arriving and made the repair without adding unnecessary costs. Highly recommend!

Brian Thompson

Timely, Tidy and efficient. Excellent knowledge and value!

Sheryl Oakley

I called Mr Appliance because my fridge wasn't working. Josh and another technition( sorry I forgot his name) arrived the next morning as promised and had my fridge working again quite quickly. I had been worried about the food in my freezer spoiling but their quick work saved the day! They were both very polite and professional. I would recommend Mr Appliance to anyone.

Hari Amarnath

used them few times now and each time very prompt, professional and job well done!

Gary Miller

Not sure what to say here? $150 fees to come out and tell me I have to buy 2 new appliances that are 3 years old. Do I blame Samsung or Mr.Appliance? I think looking up on google if parts are available should be a free charge? The service guy was polite and on time but a leaking dishwasher seems like a pretty straight forward seal repair? A broken handle on a fridge door requires a whole new freezer unit? Wow! To add another $150 bucks to do nothing except look up parts they don’t have and tell me to replace the units seems like rubbing salt in an open wound. I called a competitor and they said they have a deal in stock and replaced it that afternoon. $125.00 got it fixed and saved me buying a new dishwasher.

Sean Webster

**FIRST POST PLEASE READ IT ALL** My initial opinion of my experience was 5 stars, we were booked for a service call for our dishwasher quickly and professionally. The service technician (Josh) dealt with my wife, her thoughts were that he was professional, polite and knowledgeable. He was able to diagnose our issue (dishwasher making noise-not cleaning dishes) down to a failed wash pump. He'd mentioned that our dishwasher had likely come to the end of it's life, and the part alone was going to be $400, so maybe rather than replace it he suggested we get save the repair cost and just buy a new appliance, he even coached my wife on what model to look at. We were left impressed. New dishwashers are expensive, we decided to save for a new one and wash by hand for the time being... 2 months or so passed. I don't even know what prompted me to look at part pricing the other day, but I ended up finding a new replacement pump online for $98. So I decided to see if I could figure out how to change it. So I pulled the washer out and pulled the pump out... this is where is gets frustrating. My wife walks in and asks what the heck I'm doing with parts spread around the kitchen.. I explain. She says that the service technician never pulled the dishwasher out of the cupboard to do the diagnosis, he just fiddled in the bottom of it where the spray wand is. I am well trained and experienced with electrical and electronics by trade, and don't expect the average homeowner to do work like this, but INSIDE almost all appliances are diagnostic drawings (schematics) that include troubleshooting guides. I used the one inside my dishwasher and found that all the tests indicate the pump was OK. What it ended up being was a piece of petrified (gross) food waste that had jammed in the pump plumbing. Our dishwasher now works fine. Sorry for the long story, but I would say to consumers to remember to get a second opinion! We are out a few bucks for the service call, no big deal, and my hands have never been cleaner... but unfortunately I will likely not call Mr. Appliance again. **SECOND POST** This company should be used as an example of customer service excellence!! Following my original post (less than 12 hours later) I was contacted by the owner of the company. I was left feeling heard, as he was empathetic to my concern. He offered us a full refund once I explained what I found, THEN he offered me Barrie Colts tickets as a goodwill gesture! I have changed my rating to 5 stars, and most DEFINITELY would recommend them, AND will call on them again if we need them. I'm still blown away.

J. Brent McMillan

Was part of the Bosch dishwasher recall. Part was ordered and told to wait. No problem. Got a call one day, they received extra parts, could they squeeze me in. Absolutely. Andrew showed up in less than a half hour. Job done a half hour later. Fantastic. Hopefully I won't need their services any time soon, but when I do, I will definitely call Mr. Appliance and you should too.

Gary Glassman

Amazing service. Professional, on time and very communicative. Kudos to your exceptional company! I recommend Mr. Appliance to everyone!

john hann

Made appointment for Monday and they serviced me on Thursday. Job completed in under half an hour. Will definitely use in the future. Clarify my service came 4 days earlier.

Mary-Anne Willsey

The technician was knowledgeable friendly and very professional ????

Jennifer Kowan

I had an issue with my Samsung fridge not keeping cool like it should. Andrew was the technician who came to repair it. He knew right away what the issue was, told me he had to order the part, and what it would cost me. He was very up front, knowledgable, and very friendly & professional. They are very good with their communication whether by phone or by text. I would highly recommend Mr Appliance to anyone! Thanks again!

A.J. Ibrahimi

very pro and excellent service and the repair cost was very good, like their on time arrival and getting the job done quickly, I highly recommending Mr. Appliance for all my friends and family.

Dan W.

Great experience with Mr. Appliance. They accommodated our schedule and had a tech out the same day in between appointments - customer service on the phone was excellent as was the tech who came to our home. A + all around

Jade

This by far is the absolute worst company. If i could give them a 0 star i would. Absolute joke. First of all the fridge i bought was broken to begin with. I didn't receive any phone call from them for almost 3 weeks. I had to follow up with them myself to make the appointment. After having a technician come out to Orillia area mind you the only technician that works in orillia that the compressor was default he could not repair it. 4 hours of my time wasted. He came back today this morning after being an hour late to say my driveway was not plowed or salted. When i spoke to the owner she said it is in our policy. I asked what policy because i never got anything. She hung up on me and avoided my calls after i called again. Do yourself a favour and stay away from companies like this. i am dealing with Whirlpool directly and am very pleased how they handled their customers. To add the technician was extremely rude and this was our 3rd time.dealing with him. Red flag company. Do not trust

Kathy Van Dewark

Absolutely wonderful service. Quick and efficient. I won't hesitate to call Josh W. for future appliance repairs.

Franklin Rosar

Great experience ! Jason explained everything and more. We recommend them highly and would use them again in a heartbeat.

Bill Sokil

Great service from owners of Mr Appliance. Thank you. Fridge is fixed

Bonnie Walker

Many thanks to you Andrew P for your quick and efficient service!! You get top grades on everything for the entire service call.

Margo Thompson

Excellent job.

Mike Gentle

I was surprised they were able to repair our GE oven the same day as the repair tech had the part in his vehicle. I did however think it was a little expensive for install. However, my oven is a gas range and required a gas technician which is more expensive. I do not recommended the GE cafe gas range but would recommend Mr Appliance for repairs.

Brian Waggoner

Very professional and answered all my questions.

Jill MacLennan

Josh and Riley showed up at my house to repair my washer and dryer. My washer was unable to be fixed but not after a valiant attempt by both to fix it. They were very professional and got along great with both my dogs, who can be a handful. I would highly recommend them. Thank You Both

Lori Gardiner

The rep (Josh) was punctual and professional! He was efficient and fixed the problem...exactly what I wanted and needed!

Mary Finley

No response. ..don't waste your energy. .keep looking

Jeanette Oaten

Josh and Andrew along with the owner and office staff were truly amazing. They were able to sell and install a new dishwasher for us within 24 hours diagnosis of our old one. Follow up service was promptly handled with Josh coming back to solve a minor issue. 5 star all round service. I highly recommend this team of professionals.

Anthony Luciano

I had problems with my new dryer and had Mr. Appliance service it under warranty. They were very professional and knowledgeable. I will definitely use them again for all my appliances.

Dale O'Connell

Great service. Love the text before arrival.

Kristen Richardson

Received a text message when technician was on his way with a photo so I knew who was coming to my door . Andrew was very polite and professional while adhering to all social distancing and safety measures while in my home ... just love the little booties he used so that there was no damaged done to my hardwood floors totally would recommend this company hands down

Mike Green

Very prompt in contacting me to arrange a service date and within 48hrs I was up and running again. Kind & courteous technician.... Thank you!

ken k

The girls at the office and Josh the service tech where outstanding. Will only use them. Customer service is the best

Louise VanZeyl

Amazing. Quick service and diagnosis. Would recommend them

PAUL GRAVELLE

Had a problem with the washing machine. called Mr Appliance, they were very professional,and called me when they were on the way. Andrew was the technician and was very professional and highly recommend him and his company. Thanks for the help Andrew.

Matthew Doucette

was informative and straight-forward in regards to the problem. Was truthful and let me know what I need to look out for.

randy kincaide

Would have had to wait too long to get service

Gus Calderone

The serviceman was very helpful and courteous. Answered all questions that I asked . Left me feeling good when the work was all done.

J Wiseman

Amazing service. On the phone and in the house.

colleen bright

truthful and honest service from both the phone person and technician - both times I have had to call them, 2018 & 2019. Would recommend to anyone who needs their services. Thanks again.

Lucas Kitchen

Best service hands down. Came friday had parts and fixed by Wednesday. Doing laundry as we speak. Came promptly as soon as he had the parts to make sure we could do laundry. Absolutely amazing

John Murray

Quick and efficient service.

karen

Fast Efficient service! Andrew was great although he laid on the floor the entire time...fixing my dishwasher, lol great with the dogs as well, thanks for getting us up and running so quickly!

Michelle Taylor

Very nice, polite, fast and efficient! When I called to book an appointment for someone to come look at my dishwasher the lady on the phone was very polite and asked me a few questions on the phone (even the exact model of my dishwasher and where to find that information) to try and determine what the issue might be, that way they could hopefully have the part/ parts needed on the truck to fix it that day. When Jason came to my house he was on time, very polite and respectful in my house by being mindful of any mess his equipment may make and also wearing those little booties in my house as to not make any mess. He came and diagnosis my dishwasher and then repaired it that day because he had the part on his truck. I was one happy girl to have my dishwasher back especially that day as I was thinking he would have to come back at a later date to repair it. I understand that having the repair done on the same day is not always possible but it sure worked out great for this shift worker. I would highly recommend this Mr. Appliance and their services any day. Thanks for the great work Jason!

Anthony Cancilla

Josh and Andrew were very nice, polite and great with my dog. They were very knowledgeable about the fridge. Great experience and will diffidently will use Mr Appliance again.

John Boulevard

We had an intermittent smell of gas coming from the area of our gas stove. Jason came & found that the gas pipe was not sealed properly & quickly repaired it. Price for the repair was quite reasonable.

mary fice

Josh and Riley were at our home today to repair our very noisy cloths dryer. They promptly went to work diagnosing the problem and started dismantling the machine to fix the badly worn bearings. They were very efficient and had the job done, it seemed, in no time at all. We can now have a lot less noise on laundry day. He also told us about a draw in December for a super deluxe mixer but my husband and I can't seem to access it. Could you direct us again please. Very happy with your service.

B Bill

They do not sell parts, they list themselves as appliance repair and parts but when you call asking for a part they quickly say we do not sell parts, very misleading I suggested they update there listing.

Cindy Tingey

Great service! Part was a long time coming so not able to do the repair right away. They kept in touch on a regular basis to keep us updated. Repair was done quickly once part arrived.Technician friendly and knowledgeable. Would definitely use their services again.

Greig Foord

Excellent work by Josh and Jeff of Mr. Appliance North in Orillia, On. Their care and attention to detail in both my refrigerator repair and range hood repair was greatly appreciated. They were efficient, thorough and conscientious in their work. I would highly recommend them both and Mr. Appliance North for any and all appliance repairs.

R Rorke

Called on Monday about my dishwasher. Andrew P. came the following day, diagnosed and fixed my dishwasher same day! Highly recommend this company. Quick response and very professional.

Howard Lee

Showed up as promised, delay on part backorder, repaired ok and works great now.

Andy Cartwright

Arrived early. Professional experience.

Linda Battell

While Frank was an amazing technician, very knowledgeable and hard working, it took a few attempts to determine the problem with the dishwasher. It now works like a charm!

Jennifer Rubino

Our Technician, Dan, was extremely professional, knowledgeable, and very friendly. He explained everything he was doing, and completed the Repair in a timely fashion. I will definitely use Mr. Appliance in future for any of my Appliance Repairs!

Tina O

Receptionist wasn't friendly at all. I first said hi how are you... she paused like what are you asking me that for with question in her voice... I saw 2 different phone numbers on line for the Barrie area & was asking her if there were 2 different Mr. Appliance's in Barrie or if they were the same location. She was going on to say it depends where you are located they are franchised owned & on and on pausing between my questions as if i was asking a dumb question... I got frustrated which i never get and said i will call someone else.

Alexandra Aylwin

Josh B was very efficient while fixing my dishwasher. He was Friendly and helpful while explaining the diagnosis and I highly recommend the Mr. Appliance franchise!

Roger Wesley

They had great communication and the technician was really good to deal with. They came quickly and fixed it right the first time. Will definitely be dealing with them again.

Rosemary Northcott

Josh and Andrew repaired our cooktop very efficiently. They arrived when they said they would. They were polite, neat and friendly. Couldn't ask for better !

Patricia M

Very impressed with the great customer service I received on all levels. Highly recommend

Nancy Magder

This Company is reliable. I phoned for an appointment when I needed service on my dryer. I was given a 3-hour window for my appointment. Received confirming email for appointment that tech was in his way. Very punctual. The gentleman was neat and clean...professional. Dryer fixed and working well. I would definitely use this Company again.

Jillian harding

Fast, reliable work and fantastic customer service. They came to help us in Barrie and we were very impressed by the service we received.

Rob Clark

Jason and his team were awesome. They were very helpful in determining that the price of parts for repair would be about the same as a new unit. They were great in helping find a replacement unit. I would highly recommend to others. They have all my appliances business going forward.

Julius Bago

Our tech was great and professional. They came when they said they would and gave me matter of fact information.

John Flynn

OK so I was lucky to find them locally and they have been just great good services and great communication they do good work and stand by it would happily use them again . I believe it was Andrew who came to my house and he was great to deal with and amazing at his job thanks so much

Tyebreaker

Great, honest company. Frank really helped us out after getting into a bad spot with another company. Only regret is not going to Mr. Appliance first.

Sabrina Guglielmi

Josh from Mr Appliance has recently visited my home and successfully changed the shocks on my Wolf range door, in which I was completely satisfied. I have used Mr Appliance numerous times in the past which included servicing my Subzero refrigerator, and they never disappointed me. Big or small, Mr Appliance has always been able to help. Always punctual, experienced, and professional, I would definitely recommend them to anyone requiring appliance repair services.

Karen Dobson

The receptionist was amazing when I called in, she was able to get a technician out to me the same day. My technician was very professional and did a great job. Would definitely use them again

Linda Osborne

Very pleased with the prompt service to my fridge. Josh W was very informative and capable servicing it efficiently.

Me Me

We were very impressed with the service. They actually talked us out of repairing the fridge. They were really helpful in making the warranty claim. We would definitely recommend them.

Karen Layne

We called Mr. Appliance and Andrew came out to repair our refrigerator. He was very efficient, he put on booties when he entered our home and was polite and courteous and had the problem fixed in 40 minutes. Highly recommend Mr. Appliance and Andrew!

John Aardvark

Great service. Very prompt and courteous!

Karen Fulton

Very impressed with the repair of my freezer. Josh did a great job.Professional , great service. I highly recommend !

Vanessa Brophy

Andrew helped us with our stove. He was knowledgeable, courteous and exceptionally friendly! They completed repairs faster than anticipated and overall it was a great experience! Definitely recommend!

Cindy Johnson

Great people on the phone and tech was great. Fixed my samsung dryer with parts first time out. Plus 2years warranty on my part.

Pamela Cox

Was very happy with the service and the technician

James best

They Forgot about fixing my cooktop 3 times now. I always have to call to remind them I exist. Unorganized and unprofessional. Avoid at all cost especially Jason.

Maureen Cosme

Friendly, efficient way, even during covid so appreciate the prompt service

François Starke

Great and quick service when dishwasher was no longer working properly! :)

Dave Donnelly

Andrew was here to check our dishwasher. He was very efficient & polite. We are not sure if we will get the machine fixed or we will buy a new one, but either way, we wouldn't hesitate to ask for Andrew to do the work.