Reviews of Hotwire Electric (Electrical Technician)

keren abu

Great company to deal with !

Tim Kuhn

I had some lights installed in my backyard from Hotwire. Despite them saying they would come on a certain day and then delaying it a week or two, that isn't the problem..Nor was I going to write about the fact I had to call them back at least twice. Once to install the switch to allow the lights to automatically turn on and off which was not done when they initially did the install. And a second time because they did not properly bury the wires as requested, and promised before the install took place. I still had to go into my garden and rebury all the wires as they barely put the mulch in my garden overtop. The reason I asked for this is I knew the racoons and squirrels would inevitably chew through them. The wires were still exposed and not nearly buried to the 2-3 inches I was promised. After all this, I still was happy with the way the lights looked so chose not write a review critiquing the company. However, what prompted me to write this review is that after about 2-3 months one of the lights stopped working. When I called to inquire, the company sent out a tech to investigate. I appreciated this and it turns out that the light had been chewed by an animal and caused it to malfunction. The tech fixed this promptly and I was happy with the resolution. Later that day I got a call saying that since it was chewed by an animal, it wasn't their fault and I owed them $315 + tax to have someone sent out. After discussing my displeasure with this, they reduced the total to $285 + tax - which didn't really make me feel much better. I can understand them wanting me to pay for the repair - despite the fact they said they would properly protect the wires. But to not inform me that there could possibly be a $300+ bill to have someone come out is completely unprofessional. It took him maybe 30 minutes to fix. Had I been told of the cost, I would have investigated this myself first and I'm sure I could have replaced the light for less than a third of that cost. I'm also certain I will continue to have issues with the lights because they weren't installed with a protective barrier around the wires or harness under my deck or in my garden. It's a shame that this is the feeling I now have with this company as I would have been willing to hire them again for an upcoming complete home and front yard renovation. I felt compelled to write this review because I don't think they resolved my concerns about a surprise $300+ bill. My advise for their future installs is to have an option to protect the wires with a tube of some sort to avoid these issues. I would have gladly paid that additional cost to avoid what I'm certain will be years of issues...

Josh B

Excellent service, clean, kind, courteous, and exceptional work. Very well versed on COVID protocol and incredibly respectful of two busy executives working from home. Would highly recommend.

Isaac Ohana

Working with hotwire electric was a positive experience all around. from the very first call I made to them to the very last contact we had after the job was done. Hotwire is going to make sure the work is done right or they don’t leave the job. I appreciate companies like hotwire electric and I can just hope more contractors will be like them

Lauren Vitale

The Hotwire Team was amazing to work with from start to finish. They were at our home within 48 hours of our initial call requesting potlights on the exterior of our home. Hotwire was recommended to me by a friend and I couldn't have been happier with their installation and the final product; my expectations were far exceeded. Tyler, Alex, and Mike were extremely professional and cleaned up thoroughly once the work was completed (1/2 a day - WOW!). I was extremely impressed by the teams care for detail, especially since I'm a perfectionist); the original quote had contemplated an extra light however Mike shared that the light would be too overpowering. We're so happy Mike took the time to share his professional opinion with us especially before proceeding with completing the work; Hotwire cares about final product just as much as their customers do! Our house looks absolutely stunning at night; we've even had a couple ring our doorbell asking who we used. Thank you Hotwire! We definitely know who to call when we need to finish our basement.

archana patel

There are lots of shady contractors out there, but hotwire electric is NOT one of them. Very professional, very organized and is run like a well oiled machine by Hanna and Oris. I wish they could have done other jobs too

Laleh Sadeghi

This was the worst company we have ever worked with throughout our renovation project. There is no transparency in pricing and they are extremely overpriced. The bill/invoice is full of errors that you will be charged for, but they never fix/credit back. They might as well put their hand in you pocket and steal your money. stay away and find yourself another electrical company.

Monika A

I can highly recommend Hotwire Electric to anyone looking for professional electricians. I hired them to upgrade the electrical panel in my house and the work they did was excellent. They were on time and on budget, did exactly what they quoted me with.

Rishabh Jain

We hired hotwire electric to do a complete potlight installation work on our basement. We did call a few different electrical contractors and got several estimates, but hotwire had such great reviews on homestars + was very professional on the phone that we decided to go with them. I am very happy with the decision we made and very happy to report they were true to their reputation. 2 thumbs up!

Tzvika Snir

The Hotwire team was amazing to work with from beginning to end

Danielle Waisman

Highly knowledgeable electricians. Used them throughout my house from pot lights to heated floors and soffit lighting. Would highly recommend!