Reviews of Best Buy (Electrical Technician)

Michael Desrosiers

(Translated) Glasses to reduce blue light, very beautiful and are so good for my eyes! (Original) Lunettes pour réduire la lumière bleue, très belles et font tellement du biens a mes yeux!

Raymond Desilets

Tech support was very good. Was willing to get answers if he did not know.

Nadine Gauthier

(Translated) Have everything for electronics (Original) Ont trouve de tout pour l electrinique

Vivian McLeod

Friendly helpful staff, will price match.

Joseph Alviano

Knowledgeable, friendly staff

Eric Rathe

(Translated) Lack of staff my prices are very competitive. (Original) Manque de personnel mes les prix sont très compétitif .

Yvon Labelle

Good place for electronics

Dave Finch

Found what I was looking for, but staff was having a "meeting" near the cell phones while the store was open. The store wasn't busy. I felt like I was bothering them.

Marc-Antoine Roux

(Translated) They do not have so many choices, the service is average (Original) Ils n'ont pas tant de choix, le service est moyen

Enrique Pierrot

(Translated) My favorite Tech store in Quebec, very large and up to date. The prices are not excessive but you can always find cheaper. (Original) Mon magasin Tech préféré à Québec, très grand et au goût du jour. Les prix ne sont pas excessif mais on peux toujours trouver moins chère.

Vincent Maurel

(Translated) The worst possible customer service to avoid at all costs (Original) Le pire service client possible à éviter à tout prix

Mister Nobody

worst shopping experience ever. triying to find employee is a pain than when you get one often he has to call someone else . it took 4 people to tell me to look on internet to have more info about a product ....

Véronique Tremblay

(Translated) I was impressed with the quality of the advice received. Honestly, I didn't expect that in this kind of store. Mikaël, in the IT section, really knows his stuff. If, like me, you need something specific like a computer, this is the one to look into. (Original) J'ai été impressionnée par la qualité des conseils reçus. Honnêtement, je ne m'attendais pas à ça dans ce genre de magasin. Mikaël, dans la section informatique, connais vraiment son affaire. Si, comme moi, vous avez besoin de quelque chose de spécifique comme ordinateur, c'est lui qu'il faut aller voir.

Annie Morin

(Translated) Best electronic msgasin (Original) Meilleur msgasin d'electronique

Mitala Aleka

Its a well organized outfit on face value.

Brandon (SlaterBoyce)

Its a great store to go buy video games from for all consoles. There has been only a few downsides to the store that I've experienced. I had bought an LG laptop from there and after a year or so the power plug in to the laptop got busted and couldn't charge. So we brought it in and the person said it would only take a week or so. And then we come back in a week and they say do we want to get a part from LG sent to us to fix it. So we say yes and we keep coming back in every week for 2 months and its still not even in. So we just took our laptop back and left the store seeing as they weren't doing anything to help.

HARISH REDDY

I went to buy iphone 13 pro but I had very bad experience. Employees over there were very rude and they are not even ready to help. I went to staples store. Horrible experience.

Reaud Husain

Excellent selection, friendly staff

Kyle Humphrey (hellotherekyle)

Love the products but the staff are a little pushy

Alexandre Paquette

Good electronics store. Easy to return/replace defective products.

Naniad

Staff was helpful

Nicole Lillian Mercy Labrosse Rayven

The staff was friendly and knowledgeable

DL M

If you get a chance to deal with Carter in the Mobility Department, I can guarantee you will get excellent customer service.

Minna Ludvigsen

Great service

Silver Kurosai

I love the Bestbuy here in Cornerstone. Best Bestbuy i have ever visited. I come here for my games, cameras, and other electronics. The staff is very engaging, you can strike up a conversation with just about any one of them. And they usually know what they are talking about. They will go above and beyond to fix any bad experience. The overall service is excellent.

Pohdin H

The employees need to be trained more in all parts of the store. I bought a video card from the store and asked multiple questions to the cashier before leaving with the new item: i) Can I take this back if it does not fit the computer? - Yes, you can. ii) So if I open it I can still take it back for a full refund? - Yes. iii) How long do I have to return something? - You have until January to return it since it's the holidays. I called this morning to make sure I can return it and the rep said no, there is absolutely nothing we can do now that it is open. Goodbye 260$ because BestBuy cannot train their employees to give the proper information.

Mackenzie Gallant

Lack of customer service/sales help

Benoit Garon

(Translated) They are always present as soon as we talk about electronics, they eat it lol (Original) Ils sont toujours présent dès que l'ont parle d'électronique, ils en mange lol

Nathan

Horrible customer service.

Maryse Champagne

(Translated) Bad experience on Saturday I was pushed to the checkout and I did not buy the right product, but I returned to exchange the product the next day. Alex was very patient and knew how to find the product that suited me. Because of the covid measurements, it is not possible to shop, but by insisting with specific criteria I got what I wanted. (Original) Mauvaise expérience samedi on m’a pousser vers les caisses et j’ai pas acheté le bon produit, mais je suis retournée échanger le produit le lendemain. Alex a été très patient et il a su trouver le produit qu’il me convenait. À cause des mesures de covid, il nest pas possible de magasiner, mais en insistant avec des critères précis j’ai eu ce que je voulais.

Fishing The North

Handicap accessible, extremely helpful and knowledgable staff. Best deals around

Pat Dicaire

Staff does not really care to help. Prices are usually better else where and thier warranty plans are laughable at best. Shop elsewhere unless your satisfied with mediocrity.

A M

(Translated) My store when I'm in Quebec City. Household appliances were added to the floor. This is one of the chain's branches that is starting to look like the States stores in the presentation and offering of products. Advisors are available and we always have a good explanation of the features of the products we were looking for. We did not have to ask the technicians for repair or configuration. (Original) Mon magasin lorsque je suis à Québec. Des articles électroménager ont été ajoutés sur le plancher. C'est l'une des succursales de la chaîne qui commence à ressembler aux magasins des States dans la présentation et l'offre de produits. Les conseillers sont disponibles et nous ont toujours bien expliquer les caractéristiques des produits que nous cherchions. Nous n'avons pas eu à nous adresser aux techniciens pour réparation ou configuration.

FUNDAMENTAL NATURE BOX

Some time you can get the things on unbelievable prices

Jérémie Diacono

(Translated) Quite small but convenient in the center (Original) Assez petit mais pratique dans le centre

yves bernier

(Translated) good place to shop for electronics there is everything (Original) bon endroit pour magasiner l'électronique il y a de tout

Claude Michaud

(Translated) Lots of choice and competitive price for the items (Original) Beaucoup de choix et prix compétitif pour les articles

Ramin Zabihi

(Translated) Just a manager to the manager, The sellers talk to their friends or you ask a question, they say I am busy with another client but that is not true .... it is very unfortunate .... by account I am went to this place Laurier him I served very well ... (Original) Juste une commanteur aux gestionnaires, Les vendeurs parlent avec leurs amis ou tu demandes une queations on dit je suis occupé avec un autre client mais ce n'est pas vrai.... c'est très dommage.... par compte je suis allé à ce lui de place Laurier je très bien servi...

Tanya U

Excellent

Chris Erickson

Great selection of electronics price are fair but a lot of the time there is no staff to help you with what you need

Pamela May

Best buy helps with anything you need

Yanik St-Louis

(Translated) Several articles. When I look for something of quality this is where I go. (Original) Plusieurs articles. Quand je cherche quelque chose de qualité c'est là que je m'en va.

Jacques Arsenault (JACK)

(Translated) Perfect for buying anything electronic. (Original) Parfait pour acheter tout ce qui est électronique.

Raj Karia

First CONFIRM the order!! and when WE go for pick up, just say “SORRY!! The product is not available! It might be stolen or lost”????????????????????‍♂️ WORST SERVICE EVER ????????????

Le Grand Boeuf

Electronics a lot

Tlmothy Sabourin

Geek squad extra warranty is double what other stores offer??

Dominic Grieco

This place is great. The management team is extremely helpful and constantly make sure everything and everyone is at their best. I always look forward to my trip to Saint John's Best Buy whenever I'm in need of anything electronic!

J Cline

Great selection of electronics, computer gear, phones, stereo components and more.

Sean-Patrick S

The final customer service at check out was horrendous.

Louismarie1204 Belanger

(Translated) The staff helped me with the purchase of an air conditioner. Really very courteous ... (Original) Le personnel m'a aidé dans l'achat d'un climatiseur. Vraiment très courtois...

Jonathan H

Good selection of products, it helps to do your own research about the product you are interested in rather than leaning on staff expertise.

Maxime Bilodeau

(Translated) Always difficult to answer. 90% of the material is online. (Original) Toujours difficile de se faire repondre. 90% du materiel est en ligne.

GABOU YT

(Translated) The worst store I have ever had !! Rotten service not able to take requests for the customer to be satisfied It sells an extended warranty With kosher clauses With the extended warranty I had to get a replacement device but I say but the seller never told me that he had a deposit at the price of the device So I roll myself the seller's mistake! He wanted a deposit of $ 600 the first time I was carrying the computer! I found it expensive I told him let go and I left Today I'm going back to see if I could not make an arrangement see it could not find common ground it was not $ 600 it was returned a $ 1000 because yesterday at $ 600 it is a completely ordinary computer and not a gaming computer And I 1000 $ or you wait 2 weeks It's the best i can do I’m waiting for your leaders of things this is the first is really the last time that I bought at Best Buy rotten service store for their guarantee it is guaranteed that you pay (Original) Le pire magasin que j ai u a faire !! Service pourrie pas capable de prend des désistions pour que le client sois satisfais Il vende une garantie prolonger Avec des clauses cacher Avec la garantie prolongée je devais passer un appareil de remplacement mais je dis bien mais le vendeur m’a jamais dit qu’il avait un dépôt au prix de l’appareilDonc je me roule sur-moi l’erreur de la vendeur ! Il voulait un dépôt de 600$ la première fois que je suis été porter l’ordinateur!Je trouvais ça dispendieux je lui ai dit laisse faire et je suis parti Aujourd’hui je remonte pour aller voir si je pourrais pas prendre arrangement vois ça pourrait pas trouver un terrain d’entente c’était pas 600 $ c’était rendu une 1000 $ parce que hier à 600 $ c’est un ordinateur tout à fait ben ordinaire et non un ordinateur de gamer And I 1000 $ ou vous attendez 2 semaines C’est le mieux que je peux faire J’attends vos dirigeants de choses c’est la première est vraiment la dernière fois que j’ai acheté chez Best Buy magasin de pourri service pourr leur garantie c’est garanti que tu payes

Michael A. Stuart

Stock is small unless you are buying something big

Thomas Shillington

Typical best buy with great customer service.

Walter Parij

Needed a power supply for my laptop. Salesman suggested a universal model, most expensive in store. Turned out that the tip for the socket in the laptop was not part of the standard kit, so not quite universal, though I could have the maker send it to me. By the time I got it I would be back home using the one I had left behind. Then, there was one person being served at the returns desk by first one then 3 staff, but no one even looked my way. Maybe other locations are better but this place doesn't even rate a fair.

Jocelyn Bergeron

(Translated) Good service, easy to access, but the home automation product inventory really needs to be revised (Original) Bon service, facile d'accès, mais l'inventaire des produits domotique a vraiment besoin d'être révisé

Carlo Cloutier

(Translated) Very good customer service! (Original) Très bon service à la clientèle!

Courtney

I have no idea why this tech store never has what I need. Always get told "Nooo.. we don't carry that, you'll have to go online".

Fernando Bertin

(Translated) The worst customer service. Often the wait time to have a salesperson available is super long, even when there are not too many people in the store. Not to mention the endless number of problems I had with purchasing major appliances this year ... (Original) Le pire service à la clientèle. Souvent le temps d'attente pour avoir un vendeur de disponible est super long, même quand il n'y a pas trop de monde dans le magasin. Sans parler de l'infinité des problèmes que j'ai eu avec l'achat des gros électroménagers cette année...

Jennifer Laverty

Good customer service.

Nick McCumber

High quality electronics and other goods. Friendly staff, they push warranty a little hard sometimes. Prices vary greatly depending on time of year and sale price. Price 7/10 Staff 9/10 Location 10/10 Quality of goods 9/10

Mario Beauchemin

(Translated) I couldn't find the answers I needed to hear and it took forever before I was "seen" in the store. (Su minus 1h. (Original) Je n'ai pas trouver les reponse que j'avais besoin d'entendre et ça a pris une éternité avant qu'on me "vois" dans le magasin. (Su moins 1h.

Jo Totten

Had stock, the front entrance is confusing as far as cashiers location, it doesn't flow.

Lucien Freret

(Translated) Very wide range of products. I went for a Europe / Canada adapter and came across an extremely friendly salesperson who walked us through our search. I recommend in case of need any electronic device (Original) Très large éventail de produits. J'y suis allé pour un adaptateur Europe/Canada et nous sommes tombés sur un vendeur extrêmement sympathique qui nous a accompagnés tout le long de notre recherche. Je recommande en cas de besoin de n'importe quel appareil électronique

Marc Coulombe

(Translated) Good choice (Original) Bon choix

Jean Marie Fecteau

(Translated) Always nice to watch new gadgets under one roof. (Original) Toujours agréable de regarder les nouveaux gadgets sous un même toit.

Austin Diondo Johnson

Best Buy employees are awesome. They are very friendly and ready to guide and help customers find what they are looking for.

Anthony Roy

(Translated) What I particularly liked is the presence of the range of business in laptops in this store. (Original) Ce que j'ai particulièrement aimé est la présence de la gamme d'affaires(business) dans les portables dans ce magasin.

Michel Beaulne

(Translated) Empty shelves and employees with little interest in helping customers (Original) Tablettes vides et et employés peu intéressés à aider la clientèle

Daniel Pelletier

(Translated) Good place to shop dvd, bluray, audio, video, computers, etc ... (Original) Bon endroit pour magasiner les dvd, bluray, audio, vidéo, ordinateurs, etc...

Black Thanos

Scammer gets scammed

Charles-William Bédard

(Translated) Excellent service, employees know their products and are there to help you find the perfect solution for your needs. (Original) Excellent service, les employés connaissent leurs produits et sont là pour t’aider a trouver la solution idéale à tes besoins.

Aquarianstar Freebeing

Great place to shop for a lot of different items. Staff member Michael helped to serve me and he was amazing.

Jérémie Juneau

Its a Best Buy. Okay service.

Jason Legere

Selection is decent and prices are competitive but Customer Experience can be hit or miss. Rare that I've been able to find someone to answer a question.

Marco “Bob travail” Garneau

(Translated) Unfortunately more customer than advise. After several minutes of waiting I left. (Original) Malheureusement plus de client que de conseiller. Après plusieurs minutes d'attentes je suis parti.

Joé Martin

Nice service !

JT TITAN

Helpful and friendly service

Nick Fletcher

Ok. Nothing amazing in customer service wise

LoupLeVrai

(Translated) pretty poor service, the seller did not care a bit for us and seemed to annoy (Original) Service assez mauvais, le vendeur se foutait un peu de nous et semblait s'emmerder

Mike Widdifield

Good place. Quite pricey

Michael Poulin

(Translated) The seller sold me cell protection insurance which touted me as being better than that of the supplier (here Apple) or I would have nothing to pay in the event of an unintended incident, I returned since I accidentally escaped my cell phone and result, I have to pay a deductible of $ 200 to replace the entire cell phone since they don't want to change only the glass of the Iphone. My iPhone is still functional and only cracked on the far right of the screen. Poor warranty that even sellers do not know before selling it since I was never told the deductible to pay. In addition, when I returned to the store, the attendant was not even aware of the change in coverage. Quite ordinary since I now have to pay insurance for another 3 months ..... (Original) Le vendeur m'a vendu un assurance protection cellulaire qui m'a vanté comme étant meilleur que celle du fournisseur (ici Apple) ou je n'aurais rien à débourser advenant un incident non intentionnel, je suis retourné puisque j'avais échappé accidentellement mon cellulaire et résultat, je dois payer une franchise de 200$ pour me faire remplacer le cellulaire au complet puisqu'il ne veulent pas changer seulement la vitre du Iphone. Mon Iphone est encore fonctionnel et seulement fisuré a l'extrême droit de l'écran. Garantie médiocre que même les vendeurs ne connaissent pas avant de la vendre puisqu'on m'a jamais mentionné la franchise à payer. En plus, quand je suis retourné en magasin, le préposé n'était même pas au courant du changement de la protection. Assez ordinaire puisque je dois maintenant payer l'assurance pour 3 mois encore.....

Mallory Clarke

Good selection of headphones, though I think every employee asked if we needed help finding anything... caaalm down, guys

Eric Jobin

(Translated) I came to buy a smart watch for my father so I go into the best buy and go to the cellular section and a lady then answers me the first question which seems legitimate to me do you know smart watches she answers me which yes of course so i would like a watch that we can call and the lady was obviously not in that comfort zone she started reading the descriptions on the watch boxes so i left because i am also able to read but i wanted to save time and it was not this time (Original) Je suis venu acheter une montre intelligente pour mon père alors je rentre dans le best buy et me dirige dans la section cellulaire et une dame me répond alors la première questions qui me semble légitime connaissez-vous les montres intelligente elle me répond qui oui bien sûr alors je voudrais un montre avec la quelle on peux appeler et la dame étais visiblement pas dans ça zone de confort elle a commencé à lire les descriptions sur les boîtes de montres alors je suis partis parce que je suis aussi capable de lire mais je voulais sauver du temps et ça ma pas été cette fois la

Nunyafug Ginbizness

They advertise free shipping over$35. I ordered a deep freeze and they tacked on $277.99 shipping for a 40 minute drive. Other Appliance stores in Princes Albert have free delivery to the same town. The we informed them it was on an acreage just outside of town, and was informed that they don't deliver to farms/acreages. They cancelled the order, and told me they would refund the $639.34 for a $299 freezer. The next week, no refund had been received, so I checked the number on their website and it was listed as still needing my input as to where to deliver the freezer. So I called them, and the one lady hung up on me. I called them back, adn finally got through to someone else and they told me that refunds usually take a week or longer?!?!?!?! WHY? With today's tech, refunds at other stores take less than 30 minutes! Needless to say, i wont be buying ANYTHING from best buy ever again. Best check Leons over these guys, they have a lot better customer service, and refunds are same day.

Mélodie Bonin

(Translated) So hard to get service on the floor, it's amazing. As if the salespeople are avoiding you if you don't hold up $ 100 bills high. Each time it reminds me of why I shop online. On the other hand, the customer service at the counter at the entrance is very good. (Original) Tellement difficile d'avoir du service sur le plancher, c'est incroyable. À croire que les vendeurs vous évitent si vous ne brandissez pas bien haut des billets de 100$. Chaque fois ça me rappelle bien pourquoi je magasine en ligne. En contre partie, le service à la clientèle au comptoir à l'entrée est très bon.

Suzie Gingras

(Translated) Good service and a lot of products (Original) Bon service et beaucoup de produits

Sylvain Gingras-Demers

(Translated) Super electronics store! The team is friendly, always listening and ready to give you a discount, on request. (Original) Super magasin d'électronique! L'équipe est sympathique, toujours à l'écoute et prête à te faire un rabais, sur demande.

Jessica Bernard

(Translated) The salesman was just competent, patient and pleasant. (Original) Le vendeur était tout simplement compétent, patient et agréable.

Christian Corrigan

The store usually has a few good deals kicking around!

Cienna Seely-Jones

The help was quite excellent however we would like to know if upsidedown Austin’s name is really upsidedown Austin or was his name tag just accidentally upsidedown?

Anick L

(Translated) Good service, sellers know the products very well (Original) Bon service, vendeurs connaissance très bien les produits

Alextremmetal

(Translated) The specialists of thecroquerie and sales pressure! Never buy anything expensive from jenre at a TV above $ 500. Geeksquad is the worst ridiculous service ever .. In 2016 I bought a LG TV at $ 1100, with the superb guaranteed geeksquad, the seller told me; here is a tv without a box, take the guarantee and it will exchange you when you will not be satisfied without asking questions .. Last Thursday it is new plus and since I live hell of geeksquad and their heads of prisent between their buttocks, call me geeksquad and they invite a technician to us at a very good time to ensure the obligation to miss work, the technician does nothing and send a report the same day but labas it is bureaucrats so they work as little as possible, in callan geeksquad told me they expect a republication of best buy, best buy awaits a beaudoin reponce that they expect a reponce of geeksquad ... we are a week later, I still do not tv ny reponces ... It is possible not to take the Guaranteed geeksquad and do business with the tv company, have cu I would not have taken or I bought the tv at wallmart where they exchanged me excuse me seeing what new step instead of me pass by 5 companies ... (Original) Les specialiste de lescroquerie et des ventes a pression! Ne jamais acheter rien de dispendieux labas du jenre a une tv au dessus de 500$. Geeksquad est le pire service ridicule jamais fait.. En 2016 jy ais acheté une TV LG a 1100$, avec la superbe garantis geeksquad, le vendeur ma dit ; tien voici une tv sans boite, prend la guarantie et il te lechangeront lorsque tu ne seras plus satisfait sans poser de questions.. Jeudi dernier elle nouvre plus et depuis je vie lenfer de geeksquad et leur tetes de prisent entre leur fesses, jappelle geeksquad et ils invite un technicien chez nous a des heurs atroce bien sure pour assurer lobligation de manquer du travail, le technicien ne fait rien et envoisnun rapport le jours meme mais labas cest des bureaucrates donc ils travaillent le moin possible, en appelan geeksquad me dit quils attendent une reponce de best buy, best buy attend une reponce de beaudoin que eux attendent une reponce de geeksquad...nous sommes une semaines plus tards, je nais toujours pas de tv ny de reponces... Il est possible de ne pas prendre la guarantie geeksquad et faire affaire avec la compagnie de la tv, avoir cu je ne laurais pas pris ou jaurai acheté la tv chez wallmart où ils me laurais exchanger en voyant quelle nouvre pas aulieu de me faire passer par 5 sous compagnies...

Matthew Bear-Fortin

Got an amazing deal on an air conditioner

Jacqui Croteau

Extremely knowledgeable staff. Friendly service. Great store great products great prices.

Jim Halpert

Service was very slow and rep didn't know how to use the point-of-sale to bundle items from the flyer.

Jean Guerci

(Translated) Interesting, lack of high-end computer and gamer but a clear organization and a large number of products (Original) Intéressant, manque d'ordinateur haut de gamme et gamer mais une organisation clair et un grand nombre de produits

Damien L (Lawwrence)

(Translated) Very wide choice of products (Original) Très large choix de produits

Rita Li

Worst experience at bestbuy. We bought a device on a roadtrip from Montreal, found it not working as expected, called the original store and was assured we could return in any store within 14 days. However, when we reached this store and explained the problem to them, the mobile section rejected our request outright saying they could not take a return since it would impact their bottomline. When asked to speak to their Montreal colleagues, the said it was the bestbuy policy therefore beyond their control. It seems their manager of mobile section makes a different rule here! Frustrated, we went to another nearby store and got the device returned without any problem.

Raymond Beaudet

(Translated) Very large, many products, not always easy to have an adequate board, very "large area". (Original) Très grand, beaucoup de produits, pas toujours facile d'avoir un conseil adéquat, très "grande surface".

Steve Plourde

(Translated) Too bad that large surfaces of this kind are losing speed. From time to time we meet customers who seem lost. The sotcks are still not there. Fortunately, the staff are welcoming and always ready to serve us. (Original) Dommage que les grandes surfaces de ce genre soient en pertes de vitesses. On y rencontre de temps à autres des clients qui semblent perdus. Les sotcks ne sont toujours pas au rendez-vous. Heureusement, le personnel est accueillant et toujours prêt à nous servir.

Techiemx “ZeusofBass”

Box store where you have to order some hardware such as hard drives online... really. Place is a joke.

APPLESILVER

Bought a TV that died after warranty ran out. Manager and I worked out a deal - he gave me a new TV if I bought the extended warranty on that one. Win Win!

-R [Dasher] The Viral

Quick and helpful staff, good prices and a wide selection of different electronics and entertainment products! It used to be a Future Shop, however, it feels like nothing has changed other than the name!

Hania Jimenez

(Translated) An entusiast salesperson who gave great advice (Original) Un vendeur entusiast qui a donné des bons conseils

Colleen Dion

You either get bombarded at the door and every department after asking if you need help or when you do need help, there is nobody to be found and you wait 20 minutes for someone to show up.

Patrick Roy

The worst customer service imaginable. They never pick up the phone. Always busy talking to there co-workers nothing work related. One day I was in the store with my brother who is gay. And I heard one of the workers mention to his other worker making gay inappropriate comment that should not be mentioned at work. I would give no stars if possible. Amazon is much better and no discrimination.

Amir M

a cool place to walk around as a technology lover but the prices are high

Peter Lewis

Great early black Friday sales!

Joshua Carrier

Had geek squad install a screen protector, looks great

Sean O'Shaughnessy

We had the Saint John Best Buy GEEK SQUAD over to Calibrate a new 4 TV. They made that TV Picture the Best it could be made I think. Unreal. The sales staff also took the time to explain the various makes and models to us. Will definitely be going back to buy a 55'' Tv from Best Buy Saint John, and getting their GEEK SQUAD to Calibrate that unit as well. Thanks for all the help.

Stéphan Demers

(Translated) We offer good service, the staff is courteous. (Original) On offre un bon service, le personnel est courtois.

Anonymous

(Translated) Service more than slow. Thirty minutes before having an advisor. In addition, the advisor did not know his product and he gave me incorrect information. (Original) Service plus que lent. Trente minutes avant d'avoir un conseiller. De plus le conseiller ne connaissait pas son produit et il m'a mal informé.

idriss elhak

best one

Michel Audy

(Translated) There is everything in electro, from electric guitar strings to computers and smart TVs. Tastefully furnished. Good price (Original) Il y a de tout en électro de la corde de guitare électrique à l ordi en passant de la tv intelligente. Aménagé à avec goût. Bon prix

Jean-Sébastien Mercier

(Translated) Good service and good choice. (Original) Bon service et bon choix.

Melissa Gold

Lost hard to find someone when u need something they show u wrong item and isles

Maxime Paré

(Translated) I went to the best buy around 4:30 pm and my brother and I were served by a man named Vincent and a Mathieu, both were super nice. My questions were answered very clearly and I found their customer service to be admirable. I enjoyed my experience today and thank these sellers???? (Original) Je suis passé au best buy vers 16h30 et mon frère et moi se sont faits servir par un dénommé vincent et un mathieu, les deux étaient hyper gentils. Mes questions étaient répondues très clairmement et je trouve que leur service-client était admirable. J'ai apprécié mon expérience aujourd'hui et je remercie ces vendeurs????

Slaanesh

(Translated) You can find everything at a reasonable price, nothing more. Staff ok. A large area as there are less and less. (Original) On trouve de tout a prix raisonnable, sans plus. Personnel ok. Un grande surface comme il y en a de moins en moins.

Thierry Du Sablon

mediocre :(

Exact0 Bookings

Good service.

B M Adnan

Best place to buy electronic products

mmmyeahh

Other than a couple rude sales persons... it's a great place to kill time.

Isaac reeves

(Translated) Please write your schedules correctly online to prevent your clients from traveling for nothing (Original) S'il vous plaît écrivez correctement vos horaires en ligne afin d'éviter que vos clients ce déplace pour rien

Maxime Morasse

(Translated) I did business with customer service recently and was very pleased with the outcome. Otherwise, the store is large and there is usually a very large selection of products and these are also available in large quantities. The staff is helpful, but sometimes a little too pushy for my taste. (Original) J'ai fait affaire avec le service à la clientèle récemment et j'ai été très satisfait par le dénouement. Sinon, le magasin est grand et il y a généralement une très grande sélection de produits et ceux-ci sont également disponibles en grande quantité. Le personnel est aidant, mais parfois un peu trop insistant à mon goût.

J Skramo

Average store inventory.....super helpful staff.....

Tristin Reilly

Don't even try to call the store... They won't answer.... EVER

Dano

If this is the new customer service, with employees playing on their cell phones and ignoring customers. Then this is the place you want to go. No wonder online shopping is becoming more popular. Not the first time this has happened there. They must take classes from sport check.

Mélyna Légaré

(Translated) Perfect service I have nothing to say. (Original) Service parfait j'ai rien à dire.

daniel

(Translated) The store is good for buying electronics. I met this network in California in the United States and was well taken care of. In this store, I did not find the products I would like to buy and I was informed that I should buy through the site. When I chose a product and tried to buy, it took about 40 minutes because the seller tried to sell me an extended warranty but that ultimately was not worth it and the purchase had to be canceled and redone. It was not a very good experience. The store is good to buy electronics. I met this network in California USA and was well taken care of. In this store I did not find the products that I would like to buy and I was informed that I should buy through the site. When I chose a product and tried to buy it took about 40 minutes because the seller tried to sell me an extended warranty but that in the end was not worth and the purchase had to be canceled and re-done. It was not a very good experience. (Original) Le magasin est bon pour acheter de l'électronique. J'ai rencontré ce réseau en Californie aux États-Unis et a été bien pris en charge. Dans ce magasin, je n'ai pas trouvé les produits que je voudrais acheter et j'ai été informé que je devrais acheter à travers le site. Lorsque j'ai choisi un produit et essayé d'acheter, il a fallu environ 40 minutes parce que le vendeur a essayé de me vendre une garantie prolongée mais que finalement, cela ne valait pas la peine et l'achat a dû être annulé et refait. Ce n'était pas une très bonne expérience. The store is good to buy electronics. I met this network in California USA and was well taken care of. In this store I did not find the products that I would like to buy and I was informed that I should buy through the site. When I chose a product and tried to buy it took about 40 minutes because the seller tried to sell me an extended warranty but that in the end was not worth and the purchase had to be canceled and re-done. It was not a very good experience.

Jordane St-Hilaire Dupuis

(Translated) I always have great service! (Original) J'ai toujours un excellent service !

William Dayman

Took my computer in to Geek Squad because it was not loading properly. They checked it out and found it was OK. It was one of my add on that was screwing it up. They did not charge for this which made me so happy I bought a bigger monitor and fancy mouse.

Elie Beaudoin

(Translated) You find almost everything. For technological people. (Original) Vous trouver presque tout. Pour des personne technologielque.

Joan Katt

Tonight I went in with my husband as we had planned on purchasing a tablet for our son for Christmas, it had to be ordered online as they were out of stock which was completely fine with us (I’ve ordered before online from here and never had problems) So at the till the lady calls over another employee for help and she tells him it keeps saying that it’s out of stock... he then starts typing on her till as she waits and she keeps saying “see it’s out of stock” in which he keeps telling her quietly “it should be ok....I’m sure it’ll be ok” not giving either of us an explanation. I can hear this exchange of words between them and become concerned because it’s also taking them awhile, I ask “are you out of stock? Cuz if you are I can always go try another store” and then the guy replies not even looking at me “it should be ok” still typing away. Meanwhile I still have my card out ready to pay for it but now questioning if I should or not when the guy isn’t certain that it’s even in stock but that ‘it should be ok?’ What if I pay for the thing and it doesn’t come in? And so I say “I’m not sure if I feel comfortable with ‘it should be ok’ “ He waits about 7 seconds still typing before he says to me “you can go to another store we refuse to serve you” I am still in complete shock! I did NOT use any sort of rude tone in my voice nor did I give any reason for this treatment. I was standing there being patient and wondering what was going on but getting no answers! And I was simply telling him how he was making me feel about the whole transaction. Waiting for him to put my mind at ease with an explanation but instead I get thrown out.. I am a quiet person who stays away from conflict, scenes or any of that sort of stuff. I have never in my life been treated so rudely, I felt my face go red in embarrassment and I walked out feeling humiliated. I couldn’t even say anything to him because I was in complete shock and felt 100% humiliated! I will never go back to that store.

MiK Landry

(Translated) A must-have for purchasing electronic items. (Original) Un incontournable pour l'achat d'articles électroniques.

Alexandra Trudel

(Translated) 0 service when I went to the store. Firstly, there is no clerk available for us, and secondly, when I managed to ask my question the clerk lied to me to buy the $ 270 gopro mark instead of the kaiser baas at $ 180. Because of that, well you lost a sale because the consultant at wholesale office confirmed to me that the gopro fixings are compatible with this brand and, indeed, it is compatible, so not only did you lose a sale but now I do not trust you anymore and I will prioritize the other best buy stores. Also, I went back the next day because I could not find an item elsewhere and another seller was doing the same thing to an old lady who looked for gopro because the seller told her that were not compatible. (Original) 0 service lors de mon allé en magasin. Premièrement, il n’y a pas de commis disponible pour nous et, deuxièmement, lorsque j’ai réussi a poser ma question le commis m’a menti pour que j’achète la marque gopro à 270$ à la place de la kaiser baas à 180$. À cause de ça, et bien vous avez perdu une vente parce que le conseillé chez bureau en gros m’a confirmé que les fixations gopro sont compatible avec cette marque et, effectivement, c’est compatible, donc non seulement vous avez perdu une vente, mais maintenant je ne vous fait plus confiance et je vais prioriser les autres magasins à best buy. De plus, j’y suis repassé le lendemain parce que je ne trouvait pas un article ailleurs et un autre vendeur était en train de faire la même chose à une vieille dame qui a cherché gopro parce que le vendeur lui a dit que les articles n’étaient pas compatibles.

Martin Thériault

(Translated) Great service that I received today, I wanted to highlight it but A to Z guys was on the boat. I went for a doorbell and a hub and got the best advice, I don't remember what it's called but it helped me make an informed choice, gave me an additional discount and in addition it is came with me to the checkout so that there was no error. Well done, man, keep your work going when we don't like what we do it seems and it helps in the future. (Original) Excellent service que j’ai reçu aujourd’hui, je voulais le souligner mais de À à Z les gars a été sur la coche. Je suis aller pour in sonnette de porte et un hub et j’ai reçu les meilleurs conseils, je me souviens plus comment il se nomme mais il m’a aider à faire un choix éclairer, ma fait un rabais additionnel et en plus il est venu avec moi à la caisse pour qu’il n’ai aucune erreur. Bravo mon gars continue ton travail quand on n’aime se que l’on fait ça parait et ça aide dans le futur.

Macma

(Translated) Some prices if you totally overpriced. By cons accessible and a lot in stock. Very good recovery policy, no questions asked (Original) Certains prix si tu totalement hors de prix. Par contre accessible et beaucoup en stock. Politique de reprise très bonne, sans questions demandés

Khalel Leconte

Huge store for your electronics and as of a few years ago more and more in appliances. From computers, to equipments for the house, you’re sure to find something useful for your entertainment in house, car or on the go. Also do diagnostics and repairs with or without warranty; on site or at home. Plus with the shopping center attached on site, i suppose, helps to take a pause while you’re wondering if you didn’t forget anything else... ????

fabrice wattel

(Translated) Return merchandise deplorable service. If you buy a video game must be sure that it works before opening it. As I opened the game to test it and it does not work. They do not me do not pick up. Apparently best buy is one of the 10 companies targeted by complaints and I understand why .Bref, go to Costco. At least they take back defective items without problems. (Original) Service de retour de marchandise déplorable .Si vous achetez un jeu vidéo il faut être sûr qu'il fonctionne avant de l'ouvrir .Comme j'ai ouvert le jeu pour pouvoir le tester et qu'il ne fonctionne pas .Ils ne me le reprennent pas .Apparemment best buy fait parti des 10 entreprises visées par des plaintes et je comprends pourquoi .Bref ,allez chez Costco .Eux au moins ils reprennent les articles défectueux sans problèmes .

tiger4mongole

(Translated) When it's time to spend, they're there. When it's time to honor their warranty and pay us back, they're going to be a great skater and they'll do ANYTHING to get rid of you. That's a big NO and if you bought it there. I wish you your article does not break anytime soon. (Original) Quand c'est le temps de dépenser, ils sont là. Lorsque c'est le temps d'honorer leur garantie et de nous rembourcer, ils vont être d'excellent patineur et ils vont TOUT faire pour se débarasser de vous. C'est un gros NON et si vous acheté là. Je vous souhait que votre article ne se brise pas de si tôt.

captain carl ferland

(Translated) Impressive collection of large format televisions; in addition to a host of other access. e. Well presented and personal to your least questions. Pleasantly surprised !!! Convincing and prices compared to all the others, the surface less ... (Original) Impressionante collection de téléviseurs grand format ; en plus d'une foule d'autres access. électroniques. Bien présentés et personnel avenant à vos moindres interrogations . Agréablement surpris !!! Convaincant et prix comparatifs à tous les autres, la surface en moins...

Troy Gauthier

Best place to get your electronic gadgets and gear plus blurays and dvds !

Anne Giroux

Staff very knowledgeable and offer their help right away.

Raoni A C Souza Cunha

(Translated) Not bad for buying electronic products. (Original) Pas mal pour acheter des produits électroniques.

Mario Bisson

(Translated) Very well served English French (Original) Très bien servis anglais français

C FROSTIES

awsome store

Jan Rogers

on Sept 15th I went into Best Buy to look at a computer for my sister as a Christmas Present, I was told that we could not set up the computer our self, that Best Buy Geek Squad must do it but we were lucky as they were all caught up so the computer could be ready in 6 hours. As we didn't live in Saint John we told them we would be back in the morning and to call us when it was ready. waited but no call so called them and they final;y said it would be ready within the hours. Well that didn't happen, had to wait a couple of hours, felt they had not even started to set it up. My sister wanted to buy the membership$19.99 and gave them her credit card, however after I got home discovered they had charged me. My total bill was $489.30, which would have been fine but it was one thing after another of excuses. It was not a pleasant purchase for me even though it was a present. I should have known better I never go to Best Buy in Markham (where I live) the awful service is the same here so I use Staples or the Shopping Channel. Unbelievable bad service. Never again, I just hope my sister is very happy with her present.M.J.Rogers

Darin S.

Excellent customer service from Julian. Great sale prices.

Sébastien Tremblay

(Translated) He went up to steal $ 230 I asked for a refund he said everything was done but I received nothing he plays ping pong with the store and customer service has been trying to get my money for weeks AND I INVOICE THEM !!! AND THE TELEPHONE SERVICE WHO DOESN'T KNOW WHAT TO DO AND IS UNABLE TO CONTACT ANOTHER OF THE COLLEAGUES TO HELP HIM (Original) Il mont voler 230$ j'ai demandé a me faire rembourser il on dit que tout était fais mais j'ai rien reçu il joue au ping pong avec le magasin et le service a clientèle sa fais des semaines que je cherche a recevoir mon argent ET JAI LES FACTURE !!!PIS LE SERVICE AU TÉLÉPHONE QUI SAIT PAS QUOI FAIRE ET EST INCAPABLE DE CONTACTER UN AUTRE DES CEST COLLÈGUES POUR L'AIDER

Jean-Marc Leclerc

(Translated) Usually I was pretty satisfied with Best Buy until last Saturday when I met a "salesman" who clearly told me about their installation service. He tried to tell me a story about the manipulation technicians had to do to remove the display of ads in Windows 10, all to justify the cost of $ 100 service. An internet search shows that you simply have to change settings. We must believe that Best Buy makes more money with the cossins they sell in parallel than with the computer itself. (Original) Habituellement j'étais assez satisfait de Best Buy, jusqu'à samedi dernier où j'ai rencontré un "vendeur" qui m'a clairement menti sur leur service d'installation. Il a essayé de me monter une histoire sur la manipulation que les techniciens devaient faire pour enlever l'affichage des publicités dans Windows 10, tout ça pour justifier le coût du service 100 $. Une recherche sur internet montre qu'il faut simplement aller changer des paramètres. Il faut croire que Best Buy fait plus d'argent avec les cossins qu'ils vendent en parallèle qu'avec l'ordinateur lui-même.

Bernard Babin

(Translated) A lot of choices. Large electronics store. (Original) Beaucoup de choix. Grand magasin d'appareils électroniques.

Paul Butler

Nice clean store, helpful staff, good selection

Trent Hearn

Favorite place to go when at the North Gate mall, employees are always kind and looking to help with any questions

Audrey Albert

Friendly employees

Sherry Restoule

Great service but they didn't have what I was looking for.

Richard E Moore

Good sales. Helpful staff. Tons of free parking at mall and near entrance to Best Buy.

Gilles Soucy

(Translated) Very good customer service ... Very satisfied! (Original) Très bon service clients... Très satisfait!

Brendan Wood

Staff was very helpful and suggested the correct location in the mall to find my phone case; even though they did not carry it.

Amine AYARI

(Translated) Good items and good prices. Just, normally when buying a computer, the advisor should at least open the computer and be sure that it is functional and no longer give the closed package to the customer without checking anything. (Original) De bons articles et de bons prix. Juste, normalement à l'achat d'un ordi, le conseiller devrait au moins ouvrir l'ordi et être sûr qu'il est bien fonctionnel et non plus donner le paquet fermé au client sans rien vérifier.

t t

Second time in a row, Same issue. back in 2010-2011 went in and asked for a laptop that could run games at regular performance, nothing crazy just 30ish fps and med to high graphics on non AAA titles like TF2 or league of legends. of which i got a gateway laptop for about 500.00 that somewhat met those standards but quickly degraded overtime. More recently i came in looking for a new one because the old laptop couldn't even play TF2 at more than 5fps with nothing but the essential programs running, steam and the game. I requested the same margins for quality and got a 700.00 laptop that the sales rep told me could run GTA V easily. However the laptop i got could even run a 8-bit game of pokemon or a Ps2 Emulation without having severe issues and all the the processors running. when i noticed this and brought it into geek squad they looked at it for a day and nothing changed. turns out the graphics card in the computer it meant for office work, and some reviews even say it's not fit to even do that well. (AMD Radeon R5 quad core) The short of it is do your research before going into the store and don't take what the sales rep's say as fact because they are just trying to make sales on garbage products. (The source tends to have better deals, and more knowledgeable employees anyways)

Yash Patel

Place is nice but there isn't always someone available to help customers and also I have felt little rude.

Pierre-Hugo Laurin

(Translated) As the sellers are not commission, we do not feel pressure from them and they take the time to give us advice. Great place for a first cell contract as they have an overview of the providers. (Original) Comme les vendeurs ne sont pas à commission, on ne sent pas de pression de leur part et ils prennent le temps de nous donner des conseils. Endroit idéal pour un premier contrat de cellulaire comme ils ont une vue d'ensemble des fournisseurs.

Christine Whalen

Always great service! When you walk in you're served right away with a smile! I love best buy!

Helena Tambosi

(Translated) The customer service is superb! (Original) Le service à clientele est superbe!

Dave Ouellet

(Translated) Very good service in store and very welcoming! (Original) Très bon service en magasin et fort accueillant !

Sam Groleau

(Translated) The layaway service is very efficient :) (Original) Le service de mise de côté est très efficace :)

Maritime Channels

Upon returning defective headphones one day after purchase I was given a hard time. I had the receipt and all packaging. In fact th headphones were not even worn because the defect was physical in nature and was obvious. The ear padding was coming apart. I was told that I must provide my address and personal information - I refused and it went to a manager who compiled with me. I had the receipt and that is all that should be required. Best Buy has no right to harbor personal information of mine. I'd also like to note that most who work there are less than helpful and I waited an hour for help once before leaving the store. I went to the front and they wouldn't even call someone to help me. Instead of hiring a bunch of kids who don't know jack maybe they should hire some people who actually understand what they sell.

Terry crouse

Like the store but got some bad info from o e of the sales people on a adapter for headphones

amberrayne2012

Don’t buy from Best Buy, buy from amazon. Best Buy has the worst customer service and if you order online they’ll report to have shipped your package but give you faulty tracking numbers then you never receive a parcel! Then they tell you it’s canada posts problem. 0/5 stars

Guy Couture Maps360

(Translated) Excellent service and advice received from Mikael, IT department. What a beautiful attitude! Thank you Mikael. (Original) Excellent service et conseils reçu de Mikael, département d’informatique. Quelle belle attitude remarquable! Merci Mikael.

antonin patenaude

(Translated) Financing plan. Good product. Also online. (Original) Plan de financement .bon produit .sinon en ligne aussi .

Élise Daisy

(Translated) I am giving a 5 star for my last visit. I haven't been there often but this week I needed a computer. I have asked a thousand and one questions and I have them very good service. Using David's name in the electronics department was patient, clear, and to the point. In addition to managing a good level of traffic, he completed the transaction, satisfied the client that I am, all in Olympian calm. I prefer the Best Buy in Place Laurier to that in the Galeries de la Capitale. More choice, better setup and more employing available with experience (in my opinion). If you enjoyed my comments, please like it! Have a good day !! (Original) Je donne un 5 étoiles pour ma dernière visite. Je n'y suis pas souvent allée mais cette semaine j'avais besoin d'un ordinateur. J'ai posé milles et une questions et j'ai eux un très bon service. L'employer du nom de David dans le département de l'électronique était patient, clair et pertinent. En plus de gérer un bon niveau d'achalandage, il a complété la transaction, satisfait la cliente que je suis, le tout dans un calme olympien. Je préfère le Best Buy de Place Laurier à celui des Galeries de la Capitale. Un plus vaste choix, une meilleure mise en marcher et plus d'employer disponible avec expérience ( à mon avis ). Si vous avez apprécié mon commentaires merci de le liker ! Bonne journée !!

Justin Turgeon

Service was good and prices too.

Samuel Araujo

Decent Best Buy in town (avoid the one at Galeries de la Capitale).

Marie-celine They

(Translated) Excellent customer service. Good availability of employees good advice large choice of products especially on the site (Original) Exellent service à la clientèle. Bon e disponibilité des employés bon conseil grand choix de produits surtout sur le site

Louis Arsenault

(Translated) The geek squad and best buy are thieves. Never again will I do business with you. I had an evaluation done for his computer ($ 80), then repaired for $ 250. I receive the computer and realize that the keyboard does not work. The geek squad tells me it's my fault and that I have to pay an additional $ 350. If you can count it is not far from $ 600. For a 2011 computer it's very expensive. I would have bought another newer computer. So, for all people who don't want to be robbed, stay away from Bestbuy and the geek squad. (Original) Le geek squad et best buy sont des voleurs. Plus jamais je ne ferai affaire avec vous. J’ai fait faire une évaluation pour son ordi (80$), puis réparer pour 250$. Je reçois l’ordi et me rend compte que le clavier ne fonctionne pas. Le geek squad me dit que c’est de ma faute et que je dois débourser 350$ de plus. Si vous savez compter ça fait pas loin de 600$. Pour un ordi de 2011 c’est très chère. J’aurais acheter un autre ordinateur plus récent. Donc, pour tout gens qui ne veulent pas se faire voler, tenez vous loins de Bestbuy et du geek squad.

Spencer Young

Not too impressive in terms of size but still solid

Francois Vallée

(Translated) Do not order online! I did it 2 times and I had open boxes. On my last purchase, the seals were cut and the product was packaged quickly, probably by the previous customer. I suspect Best Buy of recirculating returned products via online orders. Otherwise in store it's ok. (Original) Ne pas commander en ligne! Je l'ai fait 2 fois et j'ai eu des boites ouvertes. Sur mon dernier achat les scellés étaient coupés et le produit avait été emballé rapidement, probablement par le client précédent. Je soupçonne Best Buy de remettre en circulation des produits retournés via les commandes en ligne. Sinon en magasin c'est ok.

Alain Roudolff

(Translated) Large area but deserted at the time of our visit ???? (Original) Grande zone mais déserte au moment de notre visite????

Alexander McKenna

Place is ok some pricing is odd most is good. Staff are very agressive to assist you.

Florent Garnerot

(Translated) Be careful, check online promotions before going to the store, because not all promotions are displayed and sellers will not tell you about them ... (Original) Attention, vérifier les promotions en ligne avant d'aller en magasin, car toutes les promotions ne sont pas affichées et les vendeurs ne vous en parlions pas volontairement....

Emily

So far my experiences here have been great. The staff are generally friendly and helpful. GeekSquad has been excellent, Patrick is especially knowledgeable and patient when dealing with your tech issues.

Jennifer Pelletier

(Translated) What is that swimming pool smell ??? Lord your store stinks. (Original) Quel est cet odeur de piscine??? Seigneur que votre magasin pue.

G Mac

This location, while not large, had what I needed. Staff were helpful.

Christian Lecuyer

(Translated) You can find everything in electronics, the prices are good but could be slightly better compared to the price on the internet (Original) On trouve de tout en électronique, les prix sont bien mais pourrait être légèrement meilleur à comparer au prix sur l'internet

Louis Michel

(Translated) I didn't like receiving promotional emails after giving my email address for the invoice (Original) Je n'ai pas aimé recevoir des emails de promotion après avoir donné mon adresse mail pour la facture

Paul Junior Boudreau

(Translated) Best Buy, I try so hard to keep cheering you on but you make it so difficult. It's the same every time. Buy $ 1000 + worth of products and be denied the price guarantee for bogus reasons. This time was really the one too many. Now it seems that the price guarantee does not apply when it comes to promotional codes. So if the online merchant offers a lower price with a promotional code, you will be refused to apply the pricing policy even if this exception does not appear anywhere in their policy. Really a shame to lose sales and a customer simply by a strange refusal to apply their own policy. It's really hard to understand. I will continue to encourage local businesses that respect their customers and Best Buy is not one of them. Like many others, I will be buying from Amazon. (Original) Best Buy, j'essaie tellement de continuer à vous encourager mais vous rendez le tout tellement difficile. À chaque fois c'est la même chose. Acheter pour 1000$+ de produits et se faire refuser la garantie de prix pour des raisons bidons. Cette fois c'était vraiment celle de trop. Désormais, il semble que la garantie de prix ne s'applique pas lorsqu'il est question de code promotionnels. Donc si le marchand en ligne offre un prix plus bas avec un code promotionnel, on vous refusera d'appliquer la politique de prix et ce même si cette exception ne figure nul-part dans leur politique. Vraiment dommage de perdre des ventes et un client simplement par un étrange refus d'appliquer leur propre politique. C'est vraiment difficile à comprendre. Je vais continuer à encourager des commerces locaux qui respectent leurs clients et Best Buy n'en fait pas partie. Comme beaucoup d'autres, je vais acheter sur Amazon.

Verno Jonez

I have tried two locations in Barrie and NorthBay. Why does a store that sells stereos not have speaker wire? They both told me they had to order it....I would get it in 4 days. There wasn't even an empty place for it on the shelves so they must not stock it. The staff for the most part didnt even seem to know why I was looking for this item. Very poor service! But I blame the company not the employees for the lack of product knowledge. Best Buy is going down hill!

Michael “Whyt Mic” Brodeur

Main place I go for electronics

Jean-pierre Fortier

(Translated) I do not like too much (Original) Je n'aime pas trop

ghita bahmad

(Translated) I bought an iPhone 5s, the microphone did not work very well. I returned 3 days and the manager of the phone department Martin Chamberland replied that it is probably because of my protective case! He refused to change my phone and asked me to go to Apple! 3 days after a $ 1000 purchase, I am sent to the supplier !! In short, VERY bad service! (Original) j'ai acheté un Iphone 5s, le micro ne fonctionnait pas très bien. je suis retournée 3 jours plûtard et le gérant du département des téléphones Martin Chamberland m'a répondu que c'est surement à cause de mon étui protectrice! Il a refusé de changer mon téléphone et m'a demander d'aller chez Apple! 3 jours après un achat de 1000$ on m'envoie chez le fournisseur!! Bref, TRÈS mauvais service!

sammi panini

Roomy store, good parking, helpful and honest staffs, variety range of goods. The store has decent policy and you can order online and pick things up here, very helpful by the way. The venue is clean and the experience for the products pre buying is highly appreciated.

Grant Deshane

Good place to pick up the latest electronics

belkahia ghassen

(Translated) bad customer service null (Original) mauvais service à la clientèle null

suzie laroche

(Translated) Not all sellers who are knowledgeable (Original) Pas tout les vendeurs qui sont compétents

Georges Lupien

Ok

Poland Buck

The employee selling me a new cellphone didn't really know what he was doing...

Daniel Carrier

(Translated) Not the type of guy to whine but when she calls you 5 times and he doesn't answer there's a serious problem (Original) Pas le genre de gars a chialer mais la quand t`appelle 5 fois pis sa répond pas ya un sérieux problème

Keyser Soze

It's the only place we have in North Bay, and like Every other Canadian retailer we get charged way too much by them. But beyond the "Country Pricing" we are forced to live with in CSS, this store is great. The staff go out of their way to be helpful & are very nice.

Sami Brahmi

(Translated) You have to take advantage of the discount period. (Original) Il faut profiter de la période de rabais.

Shawn Speller

This place really needs to hire staff who knows the company's policies and proper customer service, went there to pick up an important item for my business which I had pre-ordered and found out it had been sold to someone else. Then the only "help" (and I use that word loosely) I got was from rude employees that made it very obvious I, the customer was a bother to them. No I will never again give my money to this specific store and it will be tough for me to even shop at any other future shop location. Worst customer service I have ever encountered.

Greg Houle

Staff is very amazing in every department,they have know what they doing and if 1 employee can't help,they bring you to one who can

Michaël Therrien

(Translated) Good service Most items can be tried on Lots of items and brands in stores Very clean Lots of employees on the floors Employees are familiar with the items (Original) Bon service Il est possible d'essayer la plupart des articles Beaucoup d'articles et de marques en magasins Très propres Beaucoup d'employés sur le planchers Les employés connaissent bien les articles

Ouss Hrm

(Translated) Prices are a bit more expensive but it offers easy sale on 12 or 24 interest free payments. I recommend. (Original) Les prix sont un peu plus chers mais il offre la vente en facilité sur 12 ou 24 paiement sans intérêt. Je recommande.

Yves Bourgault

(Translated) What unpleasant experience, seller condescending and not really interested in you advise. We left quickly. (Original) Quelle expérience désagréable, vendeur condescendant et pas vraiment intéressé à te conseiller. Nous sommes repartis rapidement.

N Aubert

(Translated) Very satisfied with a refund (Original) Très satisfaite lors d'un remboursement

Aman Aleid

I well never ever go back to this store again so bad service ever we had in 6 year in Canada they’ve left us in front the costumers service desk for almost 25 min and after that serve another one and they’re not doing anything we took our laptops and left never go back again no one help us at all and before some other things happen about maintenance want to charge us for nothing all what they care about in ( CHARGE YOU extra) Not recommended at all

Cory Ducey

Good prices, great selections. service could be better. No one really around if needed

Olivier Gagnon

(Translated) Very good service all the employees were very helpful and gave good advice! (Original) Très bon service tous les employés étaient très serviables et ont donnés des bons conseils!

Erick Lantigua

Bought my Microsoft Laptop 2 there, great service!

Jesse Lenton

I primarily shop online and go buy something in store once I've made my decision. The staff are always helpful if needed and most trips are usually quite short. I've done multiple returns and as I've had no issues. Just be sure of their return guidelines. I buy from here as often as from Amazon simply because returns are so much easier than trying to ship something back and wait for a refund.

Mohammad Baradaran

We where here couple of times, but never found someone to help us, or even to answer a simple question !!

Denis Chpaguine

(Translated) While wanting to make a purchase last night from an empty store, I sought advice from a salesperson who was unable to answer my technical questions. On the other hand, in an authoritarian, even police manner, he ordered me to adjust my mask. I'm not going to go back to that store where an incompetent salesman plays the role of the police. (Original) En voulant faire un achat hier soir dans un magasin vide, j'ai demandé conseil à un vendeur qui a été incapable de répondre à mes questions techniques. Par contre, de façon autoritaire, voire policière, il m'a ordonné d'ajuster mon masque. Je ne suis pas prêt de retourner dans ce magasin où un vendeur incompétent joue le rôle des policiers.

Devin Erb

Overpriced, bad staff & there is always no one around when you need help with something. Its like the Canadian Tire of electronic stores.

Lark B

Always a pleasure

JF Paz

(Translated) The worst service I have had in my life. I bought a TV with them and they were wrong in the order. On the day of delivery, they left me waiting all day and when I called the store they told me they had made a mistake and I had to wait 3 or 4 more days before receiving my TV. I am very very disappointed. (Original) Le pire service que j'ai eu dans ma vie. J'ai acheté une télé avec eux et ils se sont trompés dans la commande. La journée de la livraison, ils m'ont laissé en attendant toute la journée et quand j'ai appelé au magasin ils m'ont dit qu'ils avaient fait une erreur et que je devais attendre 3 ou 4 jours encore avant de recevoir ma télé. Je suis très très déçu.

Mariana Figueroa

(Translated) Perfect for shopping electronics. Good prices (Original) Perfeito para fazer compras de eletrônicos. Bons preços

Vishal Bajaj

Excellent service. Good products.

Lee Raymond

My issues with Best Buy in Prince Albert is that everytime they have sales, when I go to buy something, they always seem to be out of what as I want to buy. They also don't have a well stocked selections of things I'd like to purchase. The major reason me, like many others, have chosen to start doing way more shopping online.

JONATHAN

(Translated) Clean and the employees are friendly (Original) Propre et les employés sont sympathique

Cenastor

Wasn't to bad at all found everything I was looking for easy. Employees were eager to help

Joelle Bachand

(Translated) Very good service, knowledgeable. (Original) Très bon service, bien informé.

jean-luc paradis

(Translated) Quality products and good prices, no attempts to sell under pressure, not tiring sellers. (Original) Produits de qualité et bons prix.pas de tentatives de vente sous pression.vendeuses pas fatiguantes.

Joanie

(Translated) I love best buy for these great prices and the products they offer. Their specials are very good. On the personal side, I was a little disappointed when I went there because no one offered me service, which is unusual. Otherwise the quality of their products is very good, it is sure that we find what we need at Bestbuy whether it is for the start of the school year or other! (Original) J'adore best buy pour ces prix avantageux et les produits qu'ils offrent. Leurs spéciaux sont très biens. Côté personnel, jai été un peu déçue quand jy suis allée car personne ne ma offert du service, ce qui n'est pas habituel. Sinon la qualité de leurs produits est très bonne c'est sur que l'on trouve ce que l'on a besoin chez Bestbuy que ce soit pour la rentrée ou autre !

Robin Drolet

Great service

Albert Bourassa

Friendly staff

mike belair

Amazing store. Better people.

François Beaudry

(Translated) We find what we want in everything related to electronics, but perfect long wait to get the services of an advisor !! (Original) On trouve ce que l'on veut dans tout ce qui touche l'électronique, mais parfait longue attente pour obtenir les services d'un conseiller!!

Brad Robichaud

Bought tv. Didnt work. No hassle exchange.

Carl Trec (Rham)

(Translated) Less and less choice but good place for specials (Original) De moins en moins de choix mais bonne place pour les spéciaux

Amaury CHARPENTIER

(Translated) Relatively correct price and the same as online (Original) Prix relativement correct et pareille que en ligne

Remy Cherifi

Big store

Jonathan Laflamme

(Translated) The Best Buy channel is in general, but I appreciate the proximity of the partners. I know their type of operation at sales, they want to sell the most additional items and guarantees at the price of advising a lower priced device, to lower the price of collateral. This is not authentic as opinion. They do not really train in products, they improvise. (Original) La chaîne Best Buy est ainsi en général, mais j'apprécie la proximité des associés. Je connais leur type de fonctionnement au ventes, ils veulent vendre le plus d'articles supplémentaires et des garanties au prix de conseiller un appareil à prix inférieur, pour diminuer le prix des garanties. Ce n'est pas authentique comme avis. Ils ne sont pas vraiment former au produits, ils improvisent.

Jo B

The franchise has decent enough prices, but don't rely on the in-store staff to know what they're talking about. Research your TV choices or computer choices yourself online. Best Buy sells some items refurbished, which is a great deal but it's all available on their website.

hinda rharsalla

(Translated) A lot of choice! (Original) Pas mal de choix !

Emmanuel Olumide

I've had significant dealings with BestBuy P.A. and they are overall a great store that I would recommend. I found the staff are very friendly, PATIENT and mostly knowlegable. The GeekSquad suppprt is great though pricy. It can save you a fair bit of money and inconvenience. I guess if you can spare the change sign up. Especially for your higher end merchandise. Keep it up guys!

Denis Lafrance

(Translated) During my visit, the counselor answered my questions very well. (Original) Lors de ma visite, le conseille a très bien répondu à mes questions.

Kathy Clark

Went elsewhere for a new phone, had to wait too long to speak with a salesperson

Forrest Lomax

Friendly staff, not pushy, found what I was looking for.

Annick Tremblay

(Translated) No way to chat with a representative on the phone. Their house brand TV broke after a year of wear and tear, they do NOT want to honor the warranty. DON'T BUY ANYTHING THERE !!! (Original) Aucun moyen de discuter avec un représentant au téléphone. TV de leur marque maison a brisé après un an d'usure, ils ne veulent PAS honorer la garantie. N'ACHETEZ RIEN LÀ BAS!!!

Nellie Brière

(Translated) PIIIRE service never experienced ESPECIALLY online! I have been waiting 15 days for an order that I need to work and which was announced as planned 7 days ago. And when I contact customer service, I am suddenly told that it is no longer available after all and that I should cancel it! (WHAAAT?) And the discount? and the online status that does not change?!) Was it not true? My 15-day waste of time? So I suggest you find another trader! (Original) PIIIRE service jamais vécu SURTOUT en ligne! Ça fait 15 jours que j'attends une commande dont j'ai besoin pour travailler et qui est annoncée comme étant prévu il y a 7 jours. Et lorsque je contacte le service à la clientèle, on me dit tout à coup que ce n'est plus disponible finalement et que je devrais l'annuler! (WHAAAT?) Pis le rabais? pis le statut en ligne qui change pas?!)c'tait pas vrai? Ma perte de temps de 15 jours, elle? Donc je vous suggère de trouver un autre commerçant!

Drew Kingston

It has to be the best customer experience I have had in along while.. I'm now officially a member of geek squad.. any tech I have in my house is looked after for 20 bucks a month .. doesn't matter if it was bought from best buy or not.. also I get a free movie rental once a month..

Tracy Harman

Good customer service

kim cosgrove

sales people not helpful

François-Xavier Ratté

(Translated) Store closed, while on their website it says it's open. Seriously... (Original) Magasin fermé, alors que sur leur site web ça dit que c'est ouvert. Sérieusement...

Stephen Caputo

Didnt have what I was looking for

Charles-Édouard Habermacher

(Translated) I often buy in this Best Buy, the best prices on the web are always matched. (Original) J'achète souvent dans ce Best Buy, les meilleurs prix du web y sont toujours égalés.

Batani mohamed mehdi

(Translated) If you don't want to serve customers put a sign there to tell us that you are unable to do so and we will understand but that I come and buy a pro surface at 1300. And that the guys from the info start flee me that is another level I even asked one of their colleague to see if there is one available, she answered it with her eyes on the ground waw that's something the service at your place the worst is that the store is almost empty (Original) Si vous voulez pas servir des clients mettez y une pancarte pour nous aviser que vous êtes incapable de le faire et on comprendra mais à ce que moi venir acheter une surface pro à 1300. Et que les gars du depart infos me fuissent ca c un autre level j ai même demandé à une de leur collègue de voir si ya une dispo elle le répondait les yeux dans le sol waw c est quelques chose le service chez vous le pire c est que le magasin est quasi vide

David Giguere

(Translated) I had good service, but it took a very long time ... More than 30 minutes of waiting before having a service ... and again ... It's because baby was crying .... It would have what otherwise? (Original) J'ai eu un bon service, mais ça été très long... Plus de 30 minutes d'attente avant d'avoir un service... et encore... C'est parce que bébé pleurait.... Ça aurait été quoi sinon??

Travis Cook-Poeta

Apsilotly amazing service, super helpful from big things to little things. I always enjoy shoping here

M.Slaming-Deathcore

(Translated) I wanted a 55 inch TV to play with my X series and have good images for films. I got the Sonny x900h recommended. After 11 months I am extremely satisfied and the colors are amazing. The fluidity is just mind blowing. Excellent service nothing to say. (Original) Moi qui voulais une tv 55 pouce pour gamer avec ma série X et avoir des bonnes images pour les films . Je me suis fais conseiller la Sonny x900h . Après 11 mois je suis énormément satisfait et les couleurs sont incroyables. La fluidité es juste hallucinante. Excellent service rien à dire .

clifford fallico

It's a standard Best Buy, nothing special

Chemkitty Az

It's a best buy. What more can I say? Clean, helpful staff, prices are reasonable. Kind of like all Best Buys I've been too. I don't think I've ever been to a bad buy. ????

Leanne Roman

Awesome staff… Always easy to make a purchase

Alan Joseph Xavier

Best place to buy electronic gadgets, nice customer service. Best deals going on.

Philippe Béland

(Translated) I have always had good service. Vendors always repeat who are not on commission! (Original) J'ai toujours eu un bon service. Les vendeurs répètent toujours qui ne sont pas à la commission!

Corey Boudreau

Customer service was good. Took care of my father and I for a new laptop purchase.

Robert Butler

Well I see why people buy online these days . Low selection and pricy

Mhamed BEN MILED

(Translated) You really have to wait to be advised or served, a real galley ... (Original) Faut vraiment patienter pour être conseillé ou servi, une vrai galère...

Antoine Gagnon

(Translated) Superb store. Several demos on site. The prices are good. Despite the following I am a frequent user of this store. Counselor counselors are however, I imagine, only knowledgeable in certain areas. They don't know the features of the products they are selling. They don't know what makes one product different from another. They will not offer to find out for you whether the product has this or that technology. You can simply read the product description and do without the advice of the advisers. The Internet is your best advisor, ask your questions before going to see and touch the object with your eyes in the store before buying. Or buy directly online. If the price is right. (Original) Superbe magasin. Plusieurs démo sur place. Les prix sont bons. Malgré ce qui suit je suis un utilisateur fréquent de ce magasin. Les conseillers conseillères sont cependant, j'imagine, connaissant seulement dans certains domaines. Ils ne connaissent pas les caractéristiques des produits qu'ils vendent. Ils ne savent pas ce qui différencie un produit d'un autre. Ils ne vous proposeront pas de chercher pour vous si le produit est doté de tel ou tel technologie. Vous pouvez simplement lire la description du produit et vous passer des conseils des conseillers et conseillères. Internet est votre meilleur conseiller, posez-lui vos questions avant d'aller voir et toucher l'objet de vos yeux en magasin avant d'acheter. Ou achetez directement en ligne. Si le prix est bon.

marcA Bouchard

Great

Felix JN

(Translated) Many products. Price Equivalence Program. (Original) Beaucoup de produits. Programme d'équivalence des prix.

Craig Fisher

Good products; great selection and good price. Yet I always find their sales people to be full of information while being somewhat pushy. Good return policy.

DP Steyn

Clean, well laid out store with ample parking. Can get quite crowded at times.

Philippe Laurin

(Translated) If you are looking for an article in the electronics field, there is no doubt that Best Buy is a great shop to find what you need. (Original) Si vous cherchez un article dans le domaine électronique, nul doute que Best Buy est un très bon magasin pour y trouver ce dont vous avez besoin.

Sum Guy

Good store I guess, never seem to have what I am looking for. Most Staff seem to have basic at best knowledge of the products in there area, aswell they push you to upgrade or upsell products. Have also had several employees there tell me I don't know what I am talking about when asking for product or assistance with finding the right product

Warren Watson

For a big box store..it is still a nice quiet shopping experiance. Greeted at the door and unobtrusive staff while you're shopping. Only complaint is that there seems to be low stock, or many things are only available thru the online store. If you are looking for the latest mainstream electronics, devices and games you will find most of it here. Anything unique or high end, use the web page to see if it is available online only...and even then shop around as you most likely will find it for less but without the extended warranty options.

Robert Milette

Disgraceful Customer Service. Purchased 2 Appliances from this store, one of them a floor model. You would think someone would be competent enough to ensure the appliance works before shipping it out to the customer. Upon installation, fridge did not work. Called Best Buy and they direct you to the Manufacturer. In other words....thanks for paying us for 2 appliances....so sorry it doesn't work and hundreds of dollars in food may end up spoiled....call the manufacturer. God forbid that they should be concerned and offer to pick up the faulty unit and replace it with one that they had ensured would actually work. Now scrambling to find a means to save as much food as possible from being spoiled since the manufacturer states that it take 24-48 Hrs for a technician to schedule a visit. Will never step into a Best Buy again.

Courtenay Sutton

I go here for usually everything technical related. The staff is very friendly and helpful.

black boy

(Translated) Bandit gang ostia, they sold me an $ 800 computer, they ain't even able to answer me adequately you bastard (Original) Ostie de gang de bandits, ils m’ont vendus un ordinateurs 800$, ils ne sont même pas capable de me repondre adéquatement bande de rapasse

Jamie McCallum

If you need to call them don’t bother. You get an automated service you can’t skip through that if you try it just rings forever. (10 mins). The automated message just refers you to the website which does not give you direct answers you need. If you wait for the entire automated message there is another chance you can wait for 10 minutes once again for nothing. Horrible experience and complete waste of my time.

Sylvain Leblanc

Great deals

Ron B

Surprisingly, very helpful people. I expected to be hounded by sales people but I was left alone to shop then when I needed help, an associate was easy to find. I enjoyed shopping there.

Madrugada Eterna

Amazing staff and service

Deleted Nothing (isagenix girl)

A huge shout out to Best Buy ... especially one of their employees Pat!! When he heard we were shopping for a Christmas Party for children and were in a budget he went over and above and spoke to his manager. They ended up donating a present to one of our Children !! Wow ... always a great experience there but this was over the top .... Thank you for helping put a smile on a child’s face Candace ????

David Collins

Service needs training

Jean-Michel Aubin

Spent 30 min in the TV section, not one rep came to see me. Ended up buying somewhere else.

Jenny Nicholson

Great place, staff helpful

Jazmine Khan

Staff were not helpful. Little selection of camera accessories.

Pierre Roy

(Translated) Excellent service and lots of stock on the shelves. (Original) Excellent service et beaucoup de stock sur les tablette.

Nicolas

(Translated) Pleasant staff ... Bcq of choice (Original) Personel agréable... Bcq de choix

Paul Errant

(Translated) Very little choice. Customer service will do everything not to provide service. Especially the hairless consultant who hides his name on his badge. This consultant just works in a disgusting way: instead of making suggestions, he causes problems and customers simply leave the store for competitors. Very little choice. Customer service will do everything not to provide service. Especially the hairless consultant who hides his name on his badge. This consultant simply works disgustingly: instead of making suggestions, he makes problems and customers simply leave the store for competitors. (Original) Très peu de choix. Le service client fera tout pour ne pas fournir de service. Surtout le consultant sans poils qui cache son nom sur son badge. Ce consultant travaille simplement de manière dégoûtante: au lieu de faire des suggestions, il pose des problèmes et les clients quittent simplement le magasin pour des concurrents. Very little choice. Customer service will do everything not to provide service. Especially the hairless consultant who hides his name on his badge. This consultant simply works disgustingly: instead of making suggestions, he makes problems and customers simply leave the store for competitors.

Debbey Bentley

Great customer service and good quality products!

normand lequy

(Translated) Difficulty having competent service (Original) Difficulté d'avoir du service compétent

Andy Scott

This company has gone downhill since they ditched the Futureshop brand. The sales people don't make commission anymore so good luck finding one, and if you happen to track one down it's highly unlikely they will be able to provide knowledgeable information.

Julien Hébert

(Translated) Many inventories but some demos a little damaged. (Original) Beaucoup d'inventaires mais certains démos un peu endommagés.

Matt Humphrey

Great service and very helpful employees.

Élise Laboissonnière

(Translated) Very good customer experience. The salesperson took the time to advise me and explain some peculiarities of the computer that interested me. I knew what I wanted, but he explained the pros and cons of my choice of computer to me and I am very happy with my purchase. (Original) Très belle expérience client. Le vendeur a pris le temps de me conseiller et de m'expliquer certaines particularités de l'ordinateur qui m'intéressait. Je savais ce que je voulais, mais il m'a expliqué les avantages et les inconvénients de mon choix d'ordinateur et je suis très contente de mon achat.

Kayler 632

Love this store good prices

Forest

(Translated) The payment system was out of order, but the service was excellent. (Original) Le système de paiement était hors service, mais le service excellent..

IceMatter

(Translated) Good service but the majority of products are only available online so no way to try the items before buying ... I wanted to try a vertical mouse (ergonomic) before buying it (just to buy the one that suited me the best) but couldn't make it so I went elsewhere. (Original) Bon service mais la majorité des produits ne sont disponible qu'en ligne alors pas moyen d'essayer les items avant d'acheter... Je voulais essayer une souris verticale (ergonomique) avant de l'acheter (histoire d'acheter celle qui me convenait le mieux) mais je n'ai pas pu le faire alors je suis allé ailleurs.

Bédard Jonathan

Cool!

Julien Dufour

(Translated) Probably the best best buy in town! (Original) Surement le meilleur best buy en ville!

Laura Lee Tremblay

Great service and customer service. Alex is superb... They make us feel welcome and always pleasant to answer questions.. We don't feel rushed when we are in browsing...

Éric Michaud

Love it tech!

D. D.

Not only are you not able to speak with anyone in the store, the lack of signs for curbside pick-up make this store a nightmare to shop at. The ONLY sign that indicates that the door is for best buy is the sign for delivery drivers. We ended up having to go INTO the building anyway just to find out where to pick up, which defeats the purpose of curbside in the first place. We also make a $500 purchase and my ID was not checked. If I could have left less than a 1 star, I would have.

Danny

(Translated) The best-buy will disappear, the service is scarce and bad, the aisles are empty or badly placed. They survive on older customers or those with little knowledge of offers and alternatives. (Original) Les best-buy vont disparaître, le service est rare et mauvais, les allées sont vide ou mal placé. Ils survivent sur les clients agé ou peu connaissant des offres et alternatives.

Marisa Hammerton

Really helpful staff

Jack Duf

(Translated) Really good Service !!!! Computer Purchase ???? (Original) Vraiment bon Service !!!! Achat Ordinateur ????

Ricardo Tannure

(Translated) Very badly, receiving a broken notebook is the worst experience (Original) Très mal, recevoir un notebook brisé est la pire expérience

David st-hilaire

(Translated) Good customer service but the prices are quite high (Original) Bon service a la clientele mais les prix sont assez elever

Julie Laroche

(Translated) Very nice store !! Very welcoming and friendly staff !! (Original) Très beau magasin !! Personnel très accueillant et sympathique !!

Tremblay Jean Michel

(Translated) I showed up the day before yesterday and unfortunately, after turning 10 minutes in circles, I left the store empty-handed, even if I had to call a member of staff ... I represented myself in branch today Hui and I had to interrupt a discussion between 2 employees (after 15 minutes of research alone) to finally come out with what I wanted 2 days ago! More than usual! (Original) Je me suis présenté avant-hier et malheureusement, après avoir tourné 10 min en rond, j'ai quitté le magasin les mains vides, même si j'ai dû interpeller un membre du personnel... Je me suis représenté en succursale aujourd'hui et j'ai dû interrompre une discussion entre 2 employés (après 15 min de recherche seul) pour finalement ressortir avec ce dont je voulais il y à 2 jours! Plus qu'ordinaire!

Jose Luiz Munhos

(Translated) Best Buy Store in Quebec (Original) Melhor loja da Best Buy em Quebec

Dany Lavoie

(Translated) Very nice store for the purchase of electronic devices. (Original) Très beau magasin pour l'achat d'appareils électroniques.

kev mckev

This is a go to place for all of my electronic needs with friendly staff who are always willing to help

SkyAzure

(Translated) Bad customer service when problems occur with the products they sell. (Original) Mauvais service à la clientèle lorsque des problèmes surviennent avec les produits qu'ils vendent.

bherer Bherer

These managers arent joking around. Incredible price for a monitor!

justin macdonald

I'm bias it's my fav store

Sylvain Boulay

(Translated) Very large store, good price. (Original) Très grand magasin, bon prix.

Frédéric Laurent

(Translated) Deserves to be a little taller (Original) Mériterait d'être un peu plus grand

Devon McGoldrick

Not a bad store but sales people push subpar products...good if you know what you want. Went in to buy a screen protector for my phone..wanted tempered glass..salesperson talked me into a soft type that they install and is guaranteed for life for 35 dollars. It lasted 4 days and started to peel...sure its replaced for free but wasn't interested in returning on a regular basis and waiting in line for a reapplication. Made them remove it and refund me which they weren't happy about. Went to buy a tempered glass one and they told me 10 dollars to install. Went to the mall and got one 10 dollars cheaper (same brand) and had it installed for free in 45 seconds.

Canadian Waffle

Very good service super good staff

Terry Gervais

It’s no future shop that’s for sure

Therry

(Translated) Stay away from the Geek Squad, it's just scammers selling their protection plans way too expensive. (Original) Tenez-vous loin de la Geek Squad, c'est juste des arnaqueurs qui vendent leurs plans de protection beaucoup trop chers.

Ryan Whittle

Great experience. Service was excellent. Will recommend to my friends. ????

Étienne Fesser

(Translated) Very good service with a large selection of products. Salespeople are friendly and answer questions without problems. (Original) Très bon service avec un grand choix de produits. Les vendeurs sont sympas et répondent sans problèmes aux questions.

Ana Carolina Bower

Service is the worst that I have ever seen in this whole country. It was much better when it was Future Shop that had CSR willing to help and polite sales people! Go to The Source, Staples, even Walmart but don't go to Best Buy Saint John!

Brent Peiser

I am always amazed how the parking lot never has a car out front - well like four to five maybe - but there is always more people than that inside.

Max Cardoso

(Translated) Good place with a little high prices (Original) Bom localcom preços um pouco altos

bao nguyen

Great shopping

Stephanie Gosselin

(Translated) The only one whose inventory is almost always available when you want to buy local. He beat the prices on the web handily every time I have a purchase to make. (Original) Le seul dont l'inventaire presque toujours disponible quand on veut acheter local. Il bats les prix sur le web haut la main chaque fois que j'ai un achat à faire.

Nathan Price

I really appreciated my great moment here because this electronics store sells lots of high quality electronics, computers, appliances and more at very good prices, your employees are friendly and helpful, this place has also a repair service and i went here to buy some electronics goods, i had a very good service.

Matt B

Good service when someone helps you, few well knowledged staff members

Hugo L

(Translated) It's a beautiful store but I never found what I wanted. There were very few covers for IPad 2017. The sellers advised me to buy it on Amazon rather than in their store. Otherwise the staff is pleasant. (Original) C'est un beau magasin mais je n'ai jamais trouvé ce que je voulais. Il y avait très peu de coques pour IPad 2017. Les vendeurs m'ont conseillé de l'acheter sur Amazon plutôt que dans leur magasin. Sinon le personnel est agréable.

Simon

(Translated) Far too long before having someone available, I ordered my gaming setup elsewhere. (Original) Beaucoup trop long avant d'avoir une personne de disponible, j'ai commander mon setup gaming ailleur.

Travis Wager (Travofizalith)

Great place to shop! Perfect service!

Chum God

(Translated) Very good courteous and responsible personal service (Original) Très bon service personnel courtois et responsable

George Tremblay

(Translated) Lots of clerks, little service (Original) Beaucoup de commis,peu de service

antho 420

(Translated) very clean (Original) très propre

Jérôme Dupuis

(Translated) Large selection of electronic devices, games, computer equipment etc. (Original) Grand choix d'appareils électroniques, jeux , matériel informatique etc .

RANDO LANE

It's a good place to browse but I file Amazon usually beats their prices hands down

elides1

It's indeed, a best buy.

Jacob Riendeau

(Translated) Best buy or worst buy? The choice is easy when you take into account customer service, phone service, the incredible wait to get served in a ghost shop… is there no one working at your house? It took me 30 minutes to find a clerk and he wasn't even able to do his job like everyone else. Their big box stores are overrun with incompetent staff. The more time goes by, the more it looks like The Source… A drain company that is worthless. (Original) Best buy ou worst buy? Le choix est facile quand on prend en compte le service à la clientèle, le service téléphonique, l’attente incroyable pour se faire servir dans une boutique fantôme… il n'y a personne qui travaille chez vous? Ça m’a pris 30 minutes trouver un commis et il a même pas été capable de faire son job comme du monde. Leurs magasins grandes surfaces sont envahis de personnels incompétents. Plus le temps avance et plus ça ressemble à La Source… Une compagnie vidange qui ne vaut rien.

Ron Battiston

Excellent staff. Large amount of material.

Greg Durling

This place will treat you like you stole something even where your buying something. NEVER EVER EVER SHOP HERE

Jean-François Pelletier

(Translated) I went for a very competitive price policy and was very quick to adjust! (Original) Je suis aller pour une politique de prix concurrentiel très grande et on m'a fait très rapidement l'ajustement!

Pavel Yermalovich

(Translated) Very little choice. (Original) Très peu de choix.

Musouka Shinkyou

If I wanted to shop online or from my phone I'd stay at home. What's the point of a brick and mortar if every employee is just gonna pull out their phone when I'm standing in front of them with my own out asking a question the site doesn't answer. Especially when google has far better answers than "hold on, let me look that up."

Philippe Emmanuel Ngando Moukala

Always nice people ready to help you

sandra larsen

Service was disappointing. I went in to Best Buy in Prince Albert to purchase a MacBook pro. Was looking to buy THAT day. Stood infront of the macs looking for number of minutes, had a number of people look my way but no one ever asked if they could help me or find someone to help me. Wandered around The store for probably another five minutes, keeping my eye out for an employee, a number of employees were buzzing about but again no one really looked our way or extended themselves. I just phoned of the store to ask about making a purchase online and perhaps picking it up and was put on hold for five minutes.

Michel Ahad

Best Buy

Tristin Cooke

They guy who was "helping" me what very short tempered and acted like i was bother. And after about 2 minutes he walked away while i was talking to him

Joel Baribeau

Its a best buy...

Cheryl-Ann Thomas (Mother for Conscience)

Beware Beware Beware ! I purchased a phone and laptop at best buy and the crafty sales man conned me into a $40 a month insurance bill I would NEVER have agreed to. I learned they are charging my credit card $22.99 for the laptop insurance EVERY MONTH even thought the lap top was worth only $350.00 and $13.65 EVERY MONTH for some ridiculous insurance I WOULD HAVE NEVER BOUGHT for a Samsung phone. The sales person was a liar and a con artist and I will never buy from Best buy nor will I get my electronics fixed by GEEK SQUAD. They will not issue a refund for the rip off so I am reporting everywhere I can to let people know that the greedy corporations and banks have found a way to rob people blind. The Geek squad refused a refund but would only cancel this pathetic insurance starting today, meanwhile I've paid hundreds of dollars for INSURANCE I NEVER NEEDED OR WANTED. Beware right now, the banks and corporations have no regulating body protecting consumers, write reviews it is the only hope.

Mandy S (Sparkles)

Best buy is a rip off because I only bought two Nintendo 2ds's charged for 4 and brought 2 back to the store and NO MONEY BACK AT ALL!!!! I live an hour and half away and it seems like that doesn't matter. Online chat is more helpful then calling or going into the store. They owe me 248$ I go back to the store to get my money back and its not worth even bothering at this point! I will NEVER buy from this rip off store again!!

Albert Samson

(Translated) Regular service and price too high for some items, for example a SanDisk 64GO MicroSD card for $ 99. In addition, the service is ordinary and clerks are not very familiar with their products. (Original) Service ordinaire et prix trop élevé pour certains items, par exemple une carte MicroSD de SanDisk 64GO pour 99$. De plus, le service est ordinaire et les commis ne connaissent pas très bien leurs produits.

Eric Tennant (Redneck)

They didnt want to help was not able to find the item

Si Morin

(Translated) Large store, a little empty ... (service / stock) (Original) Grand magasin, un peu vide... (service/stock)

prince willaire Kanga

(Translated) Too long to have a service. It's even worse at the green square (Original) Trop long pour avoir un service. C'est encore pire au green square

Valérie Julien

(Translated) Warning: opinion on one of their Samsung products (but Best Buy doesn't want to help me either. It's also the 2nd product from Best Buy that let me down a month after the warranty). I bought a Samsung Galaxy Tab A7 tablet for my parents as a Christmas 2020 gift (house without children or animals, no accidents, no shocks, no water); it only lasted 13 months (12 month warranty!). The screen does not turn on even though we hear the sound. When I ask them for a written confirmation of the diagnosis of the device as well as a confirmation of the duration of their guarantee to claim from Visa which doubles the manufacturer's guarantee with this written proof, I am refused!! ! Nothing to do !! They do not assume to have sold me a lemon and thus they prevent me from being reimbursed for the $311 it cost me. NEVER AGAIN Samsung! My old Apple Ipad from 2014 still works!!! (Original) Attention: avis sur un de leur produit Samsung (mais Best Buy ne veut pas m'aider non plus. C'est également le 2ieme produit de chez Best Buy qui me lâche un mois après la garantie). J'ai acheté une tablette Samsung Galaxy Tab A7 à mes parents en cadeau de Noel 2020 (maison sans enfants ni animaux, pas d'accident, pas de chocs, pas d'eau); elle n'aura duré que 13 mois (garantie de 12 mois!). L'écran n'allume plus malgré que nous entendons le son. Lorsque je leur demande une confirmation écrite du diagnostic de l'appareil ainsi qu'une confirmation de la durée de leur garantie pour réclamer à Visa qui double la garantie du fabriquant avec cette preuve écrite, on me la refuse!! ! Rien à faire !! On n'assume pas de m'avoir vendu un citron et ainsi on m'empêche de me faire remboursé le 311$ qu'elle m'a couté. PLUS JAMAIS du Samsung ! Mon Vieux Ipad de Apple de 2014 fonctionne toujours lui !!!

Patrick Moreau

(Translated) Aside from the laurel parking lot it's a good store (Original) Mise à part le stationnement de place laurier c'est un bon magasin

Celia C

(Translated) I came for information I did not buy anything. The salespeople are super pleasant they explain really well and are attentive (Original) Je venais pour des renseignements je n'ai rien acheté. Les vendeurs sont super agréables ils expliques vraiment bien et sont à l'écoute

Vicky Binette

(Translated) Great variety, good customer service (Original) Grande variété, bon service a clientèle

Doctor Diana

(Translated) I am incredibly disappointed .. I bought a graphics tablet worth $ 600 (wacom intuos 5). You guaranteed me it was new and I believed you. I open the box at home to realize that the stylus is in crumbs and full of glue. I turn it over and they give me a new one. IT DOESN'T WORK AFTER 4 months of use. I take very good care of it and the tablet refuses to refill. Very very disappointed .. (Original) Je suis incroyablement déçu.. j'ai acheté une tablette graphique d'une valeur de 600$ (wacom intuos 5). Vous m'avez garantie qu'elle était neuve et je vous ai cru. J'ouvre la boite chez moi pour m'appercevoir que le stylet est en miettes et pleinne de colle. je la retourne et on m'a redonner une nouvelle. ELLE NE MARCHE PLUS apres 4 mois d'utilisation. j'y prend très soins et la tablette refuse de se rechager. Très très déçue..

ROGER POULIOT

(Translated) Good after sales service (Original) Bon service après vente

Anne Amos

My husband recently purchased some home appliances from Best Buy, just happened to be his last destination- he hadn’t found anything anywhere else, nor were the staff at the other local stores very helpful - anyways, the clerk named Jamie was very helpful and knowledgeable - great customer service! Nice work Jamie!

Bike Cycle

I had an odd experience with a Canon lens I bought on a Boxing Day sale. The lens was almost two thirds off the regular price. I got the last one, but the box was very damaged, I went back two more times during the sale and they never got any more stock. I made the mistake of not opening the box to look at the lens for two months! When I did open it, I found that the lens had been used, not repackaged properly and the lens had obvious scratches and was not clean. When I took it back, the guy at the customer service said no way I can do anything for you you've had the product for over 15 days. I asked to see the manager and they offered me an instore credit. I asked to see the store manager and he allowed me to exchange it for a new one. So this was in good faith on their part, though I gave them new money for what I thought was a new lens, which someone obviously used for a week or so and took back during the busy Christmas rush, and was put back on the shelf as "new". The experience wasn't that great, do to the attitude of the customer service guy, who still was treating me like I was BSing them. But they did give me a complete exchange, so I am satisfied. It pays to have them open up any purchase, and check it for use or damage. I notice they routinely do this for TVs for the last couple of years. Customer service really need to check returns as well for use.

Sabrinna Trudel

(Translated) Absolutely poor complaints service (Original) Service de reclamation absolument médiocre

Nicolas Fizellier

(Translated) Good advice, an informed opinion, a demo to visualize the size of a live screen, it was a good experience. The guarantee system where you have to pay for the technician's move is average. I really would not dare to offer such a thing to my clients and I would have borne my expenses there. It should not be too much to limp best buy I think. (Original) De bons conseils, un avis éclairé, une démo pour visualiser la taille d'un écran en direct, c'était une bonne expérience. Le système de garantie ou il faut payer le déplacement du technicien, c'est moyen. Je n'oserais vraiment pas proposer une telle chose à mes clients et j'aurais pris à ma charge ces frais là. Cela ne devrait pas trop faire boiter best buy je pense.

Patrick Dubé

(Translated) Excellent service and warm welcome! (Original) Excellent service et acceuil chaleureux!

WildMike

(Translated) Very good service in store and very welcoming! (Original) Tres bon service en magasin et fort acceuillant !

Kyle M

Nice enough location, mediocre selection of headphones, otherwise a standard bestbuy

NaureenM Rahman

Waiting for a customer support service for 30 minutes, no assistance. Saying only one person can do the work who selling mobile phone for last 45 minutes, shocking to figure out that such a big store and only one person is trained to do a job!!!

Maria Ramaholison

(Translated) I appreciate the quality of the products but the salespeople are quite passive. You have to go get them to ask for information. Otherwise I also appreciate the zero interest payment method. (Original) J'apprécie la qualité des produits mais les vendeurs sont assez passifs. Il faut aller les chercher pour demander des renseignements. Sinon j'apprécie également la modalité de paiement à zéro intérêt.

Samantha Foley

Staff, especially managers seem to thi k its professional to gossip confront of customers, aaaand everything is more expensive there

Steven Harper

Covid screener/welcome person was aggressive and threatening attitude. I could not understand his instructions to take off my winter gloves. Due to wearing mask, and the fan operating over his desk. I am also hearing impaired. Called customer service and they assured me manager would call me. 3 hrs and counting.

Steeve Gaudreault-Lambert

(Translated) Each time the products I am looking for are only available online. No reason to return to a Best Buy. (Original) A chaque fois les produits que je cherche sont seulement disponibles en ligne. Aucune raison de retourner dans un Best Buy.

Jonathan Poulin

(Translated) I was surprised at the service received! Much improvement since the start of the chain. (Original) Je suis restée surpris du service reçu! Beaucoup d'amélioration depuis le début de la chaîne.

Chris Elkin

Oh my Christ what can one say about best buy. Great toys, but the staff is about as intelegent as a min wage highschool kid can be. Just bring yer phone, and if ya got a serious tech question, ask google.

Conspiracymommy Canada

Expensive staff super helpful and friendly tho...

Ross Campbell

Everything in this store is over priced, however good customer service

Maryline Mathis

(Translated) So many employees on the floor and no fast service! (Original) Autant d'employés sur le plancher et pas de service rapide !

Yann Marcheterre

(Translated) Company which regresses totally, a company which does not respect it is price, which does not assume its errors of posting. A company that prefers to lose $ 500 a deal of a small $ 40 for display error well bravo smart for $ 40 unhappy dollars you lose a customer who bought for nearly $ 3,000 because I did not buy just a graphics card but also a fridge a stove and other items but sorry it was worth it to give $ 40 for your mistake? Nice logic???????? so spit on $ 2960 and a customer really know but really smart ???????? (Original) Compagnie qui régresse totalement, une compagnie qui ne respecte pas c'est prix, qui n'assume pas ses erreurs d'affichage. Une compagnie qui préfère perdre 500$ qu'une entente d'un petit 40$ pour erreur d'affichage bien bravo les intelligents pour 40$ malheureux dollars vous perdez un client qui en achetais pour près de 3000$ parce que je n'achetais pas simplement un carte graphique mais aussi un frigo un poêle et encore d'autre article mais excusez-moi sa valais la peine de cédez 40$ pour votre erreur? Belle logique???????? donc cracher sur 2960$ et un client sais vraiment mais vraiment intelligent ????????

Maldedo

(Translated) Customer service refuses to honor warranties for their own products on site. I was trying to get help or explanations, after 10 seconds the clerk cut me off and just made me answer: You have to call the company, you have to call the company, you have to what the company calls you. It was very insulting especially that I had said or done nothing to irritate the lady. I had to insist just to have the phone number to call. Amazon have much better service than that. (Original) Le service à la clientèle refuse d'honorer les garanties de leurs propres produits sur place. J'essayait d'obtenir de l'aide ou des explications, au bout de 10 secondes la commise m'a coupé la parole et faisait juste me répondre: Faut que t'appelle la compagnie, faut que t'appelle la compagnie, faut que t'appelle la compagnie. C'était très insultant surtout que j'avais rien dit ou fait pour irriter la madame. Il a fallu que j'insiste juste pour avoir le numéro de téléphone à appeler. Amazon ont un bien meilleur service que ça.

Phillip White (Dream WEaver)

Prince Albert's Store seems to be always clean and somewhat organized. They also appear to loose a lot of useful products that I enjoyed being able to access. I am told this is based on proximity of people. Sales people always are nice. The only thing I don't appreciate at all about Best Buy is their Reward Zone gimmick. I say gimmick because the way they implement the reward system ensures you are not likely to be rewarded at all. I purchased a washer online and was never credited with the reward zone points. Customer services says I never entered my number on the order. Okay, what ever. Subsequent purchases were made - dryer, freezer, dishwasher etc... I received the points but I didn't read the fine print. You are awarded the points weeks after and then if you don't print them out and spend them within 180 days they go away. So I lost all mine. Who's not too busy to keep track of these points. Essentially they make this reward system so you have to hurry up and purchase something more to benefit from the meager points you get from purchases. You need to carry I.D. too in case they ask you during the spending of your points coupon. I say please, Best Buy, get with the rest of society and allow me to decide when to spend my rewards.

Karsten Berg

Went to the store to buy a cell phone charger for my phone. Couldn't find it and couldn't get anyone to help. Eventually found 2 different workers and both just pointed where they thought it was neither was willing to actually help me find it. Left the store disappointed and without the item I wanted. Ended up going to Walmart and found someone immediately to help me. Explained the different products and helped me find exactly what I needed!

David Zelward

This is one of my favorite places. I like to browse the isles to see what sales are available.

Mikchela Saint-amour

A multitude choises. Good service.

Corentin Menthonnex

(Translated) Everything is expensive and the staff is rarely competent unfortunately. Worth it if the items are on promotion (Original) Tout est cher et le personnel est rarement compétent malheureusement. Ça vaut le coup si les articles sont en promotion

Steven Lapointe (Pykiugeek)

(Translated) Fun with Bluetooth sound systems (Original) Amusant avec les systèmes de son Bluetooth

abraham dan

The first day after we moved to this city we went for purchasing a few items and ink for our printer we knew it was different is a good way from Toronto. The staff is knowledgeable and very helpful. They have respect for the clients and if you do not understand something tell them and they will suggest from the lowest price to the top and we made the decisions. But it all come together in a positive way, my house is secured and there is peace of mind.

ruffin zinsou

(Translated) Customer advisers are available. What I regret is that I regret that there is almost double the price displayed and the final price of computers. (Original) Les conseillers à la clientèle sont disponibles. Ce que je déplore, c'est que je déplore, c'est qu'il y a presque le double entre le prix affiché et le prix final des ordinateurs.

Ali Salem

Clean place . Friendly staff but weren't fully knowledgeable about some products specifications. Overall good experience

Gordon Wetmore

Worst service in the world, not to mention you can't call the store to talk to anyone ????

Doc Power

(Translated) Staff incompetent and poorly trained. It looks like he has hired placards. When the customer knows more than the salespeople and they are not able to answer questions or answer anything his or her remains a major problem. These big chain store chains killed the small businesses that were there for the customer. Stop committing beautiful signs that presents well but empty of content! (Original) Personnel incompétent et mal formé. On dirait qu'il ont engagé des pancartes. Quand le client en connais plus que les vendeurs et qu'ils ne sont pas capable de répondre aux questions ou qu'ils répondent n'importe quoi sa reste un problème majeur. Ces grosses chaînes de.magasin on tué les petits commerces qui eux était la pour le client. Arrêter d'engager des belles pancartes qui ce présente bien mais vide de contenu!

Diane Dupont

(Translated) Attractive and competitive prices, prompt, professional and courteous service. (Original) Prix intéressants et concurrentiels, service prompt, professionnel et courtois.

Wilfredo Rodríguez

Nice cheaper place

Zoey Brazeau

Good

Marlyne Gagnon

(Translated) very nice selection of video games and very competitive price. (Original) très belle selection de jeux vidéo et de prix très très compétitif .

Heidi Ross

This location is extremely rude. Discrimination at its finest. I'll never give another dime to Best Buy. The manager "didn't care" that I had spent thousands at this location in the last few months. He refused my son service even with a medical exemption from a dr.

Marilyn Bennett

Took my son to get a movie. They beat the price of competitor. He was happy.

Vincent Boucher

(Translated) I would have given 4 stars but I had a bad experience with a display error by one of their employee. (Original) J'aurais donné 4 étoiles mais j'ai eu une mauvaise expérience par rapport à une erreur d'affichage par l'une de leur employée.

Derek Lomax

Good selection. Hard to find help. Another customer helped me on this visit.

Joséphine JUNG

(Translated) I had a very good service, the sellers my knowledgeable about my purchases of electronics. (Original) J'ai eu un très bon service, les vendeurs mon bien renseigné sur mes achats d'appareils électroniques.

Vincent Bernard

Standard electronic store. Ok service, lots of boxes around. Nice parking underneath and convenient opening hours .

Esteban Tinoco

(Translated) Being located in Altozano it is a bit far and slow if you do not arrive by car But the variety of technology is worth it Prices are relatively good (Original) Al estar ubicado en altozano está un poco lejos y tardado si no llegas en coche Pero la variedad de tecnología vale la pena Los precios están relativamente bien

kaleena C

Purchased a item online. Was charged twice for the item. Contacted online chat. Was not helpful. Agent ended chat. Called customer service twice. Was told wait 5 days. Well it has surpassed the 5 days and no reversal of the funds that they took twice. Again was told wait a couple more days. Not good customer service. I asked to contact head office since it was a head office charge and was told i can not because its only through email. How would beat buy like it if i walked into the store. Took a item. Left and said ok i will pay you in maybe 5 days. Its utter Bs.. then was told i could contact visa for them to drop it. I said pardon. This is on Best Buy not visa. Like wow. I will never purchase online again ….

Monica “Real reviewer” Ck

I like Best Buy. Not busy and staffs are nice and helpful. Few times on their website said the item is in stock but at the store it was out of stock. Call before you go.

Denis Saint-Maurice

(Translated) The staff is very friendly (Original) Le personnel est très aimable

Martin Lesage

(Translated) Best Buy, well it's true to their reputation ... Good prices quite often when it's on special. Otherwise chunky with protection plans ... (Original) Best Buy, bien c'est Fidel à leur réputation... Bons prix assez souvent quand c'est en spécial. Sinon gossants avec les plans de protections...

Donald McQuoid

Nice large layout of store.

Jared Gallant

Like every other best buy out there.

Andrew Dykeman

Excellent customer service. They even let me test my accessory before I purchased it.

Timothy Smith

Great selection, all the live demos for everything are worn and busted.

Lei Lei

Not bad

Colt LeBlanc

Display items out for items that arent in stock. Had two employees ask to assist while waiting 20 minutes for the first employee to come back. Wait for it... had to use the washroom while I waited... urinal was overflowing with urine!

Jason Edgar

Seems to have everything you'd need and will price match most offers including online. Worth a visit.

Victor Torres

Excellent place to buy some electronics. Guys there speak english too and are very friendly. They have a long variety of products. Good place if you need some support before buying anything new.

lili moon

(Translated) Good service but a little difficult to get a comis. We won't blame them too much, we're in short supply (Original) Service bien mais un peu difficile d'avoir un comis. On ne leur en voudra pas trop on est en pénurie

Ghost Fire Media

Great service. Good price

It'sMe And You

(Translated) Overall there is a lot of choice and the customer service is satisfactory. But be careful to take guarantees or they will do nothing for you in case of problems. (Original) Globalement, il y a beaucoup de choix et le service à la clientèle est satisfaisant. Mais prenez garde a prendre des garanties ou ils ne feront rien pour vous en cas de problemes.

Mark Boller

Excellent items for purchase

Rasmus Hayes Andersen

(Translated) Great place where you can find so many exciting and useful products. There is real something for every taste and for every need. The employees are really good, especially I was glad to get guidance on buying television - so keep an eye on where they have a good protection guarantee! And then at a fraction of the price, jerk it's delicious. Truly the Best Buy. (Original) Fantastisk sted, hvor man kan finde så mange spændende og brugbare produkter. Der er virkeligt noget for enhver smag og til et hvert behov. Medarbejderne er rigtigt flinke, især var jeg glad for at få vejledning til at købe fjernsyn - altså hold da op hvor har de en god beskyttelsesgaranti! Og så til en brøkdel af prisen, kæft det er lækkert. Virkelig det Beste Buy.

No Name Baloney

I went in to buy a new tv.. I had some questions about a tv I picked out and when I asked the guy working if he could answer them for me, he grabbed the price sticker and ran off and came back with an even more expensive sticker price... so I didn’t buy the stupid tv.

cj randall

Best Buy North Bay....or should we call them worst buy? Went in to take a look at a television. Nobody in that department. Do, go looking. Where are they? All up front having happy social time. Then nobody seemed to know what department they worked in. Finally got a kid to come with me, and it turned out he knew nothing. My questions were simple. Let's find the remote and see if the tv does what it claims. He couldn't find the remote. Couldn't answer questions. Told me to call the customer service line, get the answers I was looking for then come back and buy it. Yeah, not a chance. There's the reason I never spend more than $50 there and buy all my electronics elsewhere. Oh, and you should stop lying to customers about your scam environmental fee.

Nathan beacock

I got a new note 8 on a plan and they asked if I wanted a warranty and I said of course I do...now 2 weeks later my phone has a crack and i call to have it fixed n I'm told i dont have a warranty. Never have I been so mad and frustrated with a store and there lack of help..if u have to go there for something avoid the worker name Kyle....now i have to pay 290 bucks for a new screen when it should have been free...last time I ever go there...what a bunch of liars.

Tiffany

When I went in they were helpful, they helped me find what I needed, or what I thought I needed and I then purchased the laptop I had been shown and told it would do what I needed it to do. I had to order it since there was none left in stock. When I brought it home after it came in I went about setting it up only to find out that it in fact DOES NOT do what I need it to do. I am very upset that I bought a product I was misinformed about. I will be taking the laptop back as of today, I’m not taking something that doesn’t do what I want it to do.

C and H Collings

Very helpful staff

Jason Hodgins

Decent selection of name brand products. Better deals found online IMO.

Arnaud Willème

(Translated) Must be one of my favorite stores. There is never a problem, the returns are quick, they always have answers to my questions and the employees give good advice. By cons, do not come during the times when it is very busy like the weekend. The store closes later than the shopping center however, so do not hesitate to do something else for your day, you can go for a walk in the evening when there will be no one. (Original) Doit être un de mes magasins favoris. Il y a jamais de problème, les retours se font rapidement, ils ont toujours des réponses à mes questions et les employés donne de bon conseil. Par contre, ne pas venir pendant les moments où c'est très acchalandé comme la fin de semaine. Le magasin ferme plus tard que le centre d'achat par contre, donc n'hésitez pas à faire autre chose de votre journée, vous pourrez y faire un tour le soir venu quand il n'y aura personne.

Michael Streek

Courteous sales- people. Good prices.

Ducaprio

(Translated) Best bestbuy in Quebec smaller than the others but a much better selection of products (Original) Meilleur bestbuy de Québec plus petit que les autres mais une bien meilleur sélections de produits

Monashkay_ Diary

If i can give ZERO star i will rate 0. I definitely don’t recommend this store. Terrible service. I want to buy an iPhone for my mom as a mother’s day gift but they canceled my order because they don’t accept debit card, second time i use paypal and then my credit card, they cancelled because of possible security verification issue? They charge my cc though, and i called my bank if theres any issue but there’s no problem. Call the CS more than 5x but they couldn’t help me. If i just know this would happen, I could purchase directly to the apple store and deliver on time but now they ruin it!!

SpetnazSteve

I felt that their staff displayed lack of professionalism, especially when it comes to ASSISTING customers in their store. I've had one of several experiences with their staff being somewhat impolite and inconsiderate. I just feel that they should be more considerate in helping their customers because OUR MONEY pays for their wages.

Ghislain Gagnon

(Translated) Possible picking - Courteous service (Original) Cueillette possible - Service courtois

Moataz M. M. Kamel

Good offers every now and then

The Basic Painter

Just order it cheaper on line, about the same customer service

ZeniTh Gaming

(Translated) Calvasse I want to talk to customer service on the phone and no one answers. its been 1 week i try to call. Who eats all of the ***** (Original) Calvasse je veux parler au service a la clientele au telephone et personne repond. sa fais 1 semaine j'essaye d'appeler. Qui mange toute de la *****

Shauna MacNeill

After having our home broken into - we wnt to Future Shop to buy a home security system. We paid for the system and installation of it up front. They were scheduled to come to our house to install it on Feb 14th - 2 weeks after the purchase. My husband took the afternoon off from work so that he would be here for when tehy arrived. When he heard nothign from them by 1PM he called the store to confirm they were coming. He was told that the person who does the installations was out and if we were on the list - they would be at our house. Since we made the appointment - he waited out the afternoon. NOBODY SHOWED UP AND NOBODY CALLED TO SAY THEY WEREN"T SHOWING UP. when I came home from work I called the store to find out what was going on. After 45 minutes of trying - someone FINALLY answered the phone. they said they would look into it and get back to us. over an hour later they called and said that the installation had been cancelled in their computer. Today we are returning the security system - they can shove it up their A$$. all the electronics that were stolen from our home - WE WILL NOT BE REPLACING ANY OF THEM AT FUTURE SHOP! I'm not sure how a computer can cancel an appointment all by itself - since a human has to enter the information into it... but we are VERY UNSATISFIED

Ravi Cheta

Nice place to buy all electronic gadgets

Yiğit Ozan Aydın

A helpful and kind staff but product range is not enough.

Manon Parent

(Translated) Very big store for IT! The staff is courteous. You will find everything you need for the office and even for video games and accessories. It is still expensive but it is surely the best price that other big store offers! His wants it! (Original) Très grand magasin pour l'informatique! Le personnel est courtois. Vous y trouverais tout ce donc vous avez besoin pour le bureau et même pour les jeux vidéos et accessoires. C'est quand même dispendieux mais c'est sûrement le meilleurs prix que d'autres grands magasin offre! Sa veut la peine!

Robert Lane

Worst online customer service! Lost my package and will not help!

Stacey Anderson-Davie

Very nice at checkout

Stephen Corneau

(Translated) I find it deplorable that every time the website shows that an article is available, it is not available at this branch or it hides the items elsewhere as if to play the treasure race when we go in their store ... (Original) Je trouve déplorable qu'à tous les coups que le site Web montre qu'un article est disponible, il ne l'est pas à cette succursale ou il cache les items ailleurs comme si fallait jouer à la course aux trésors quand on va dans leur magasin ...

Jonathan Mongrain

(Translated) Always a nice gang friendly ready to serve us! (Original) Toujours une belle gang sympathique prête a nous servir!

Nb Barber

Every time I go in there it feels like the staff is running away from me or so far my but I can't even look around I need to go for a happy medium greet you let's look a bit then pop back

steve logan

Didn't have what I was looking, and I literally had to chance an employee ALL around the store...

Adam Giroux

The website was written by a 4 year old so it's a good thing they have these stores.

Reg4gaming

Big best buy. As lots of tech. People are friendly

Alexander White

Awesome customer service ???? made sure I found exactly what I needed

Liz patterson

Too big n american

BibsyJ

I am quite disappointed with not only online purchasing, but also this retail location. Purchased an laptop here today and was informed it'd need a reset, not a problem. I get a call approx 30 minutes later just as I'd arrived back to school, I came back to pick it up. Returning to school with it to find out not only was it not reset, they neglected to even check if it was reset in the first place. Brought it back and was told "It'll just take a couple hours." I checked back on the way home 3 hours later, I can see the box containing my laptop through a window they have in their office, my laptop nowhere to be seen on the bench so this leads me to believe it's still in the box. The bench had 2 laptops on it when I dropped it off. Upon inquiring about my laptop I was told "It's still GOING" insinuating they began the process... Outright lie to my face. It is currently 7 hours since then. I've called a few times and have been told now that it'll probably be tomorrow before it'll be done. I've personally done many resets on computers and laptops, when I offered to do the reset myself if I was provided the admin login password I was turned down. Factory resets, even when needing to reinstall windows, takes no more than 3 hours. I hate to be the whiner, but this service is just plan unacceptable. I will not be shopping here in the future.

Bob Sinclair

Helpful staff.

Maxime Perez-Raymond

(Translated) Very bad answer from you. I had better service at S.T.O. (Original) Très mauvaise réponse de votre part. J'ai eu un meilleur service chez S.T.O.

Jeff Croteau

(Translated) Your telephone service is pitiful! We are in 2019 .... And in addition after 5min of footing to arrive at a busy line without a waiting line ... Tuesday morning 11am it should not be the rush. My to buy elsewhere promised???? (Original) Votre service téléphonique est pitoyable! On est en 2019 .... Et en plus apres 5min de pitonnage pour arriver a une ligne occupé sans ligne d'attente ... Mardi matin 11h sa dois pas etre le rush la .ma acheter ailleur promis????

Anthony P.

(Translated) Staff great, when you find someone .... Otherwise, it's a good and big bestbuy! (Original) Staff super, quand tu trouves quelqu'un.... Sinon, c'est un bon et grand bestbuy!

Lynxenx D

Bring someone who knows about computers with you or geek squad will try to scam you into buying "plans" for high prices that have little value. The people selling computers there try to dumb-down the information they give you to the point where it's in accurate or just plain wrong.

Marie-Christine Bernard

(Translated) Fast and courteous service ... even in the rush a few days before Christmas! (Original) Service rapide et courtois....même dans le rush quelques jours avant Noël!

klein

The prices may be expensive, but they price match online! And not just Best Buy website either. Just showed my Amazon price on my phone, that was it. 5/5

T W

(Translated) Absent and terrible service (Original) Service absent et exécrable

Curtis Godin (Google Maps Editor)

Really good deals on just about everything in the store. I can't complain because of their highest quality materials that are very well priced and the facilities are also always organized by the right department and the stuff that I got there was always of great quality. This store is a great place for shopping electronic and the staff are very helpful.

Karley Cameron

Loved the convenience that I could reserve an item in store and go pick it up within the hour. And great service in store.

François Bédard

(Translated) Excellent customer service in this Bestbuy. They will make the same price as cheaper Internet articles (when the company's parent company is based in Canada) and the Bestbuy pays back most of the time when the product is defective. (Original) Excellent service à la clientelle dans ce Bestbuy. Ils vont faire le même prix que les articles trouvés sur internet moins cher (lorsque la maison mère de la compagnie est basée au Canada) et le Bestbuy rembourse laplupart du temps lorsque le produit est défectueux.

Samuel Fecteau

(Translated) I continue to shop in stores as often as possible. Having a physical store keeps me buying the because I can talk to real people and look them in the eye. I still sometimes like to wander the aisles and gaze at all the electronic gadgets that are not used for much. (Original) Je continue d'aller acheter en magasin le plus souvent possible. Avoir un magasin physique fait en sorte que je continue d'acheter la parce que je peux parler à du vrai monde et les regarder dans les yeux. J'aime encore parfois me balader dans les allées et yeuxter toutes les bébelles électroniques qui servent pas à grand chose.

Witele

(Translated) From Best buy to worst buy. It was the best store, then the quality of service fell day after day ... and since the pandemic, all the good advisers and geeks have left and the new ones (salespeople as well as managers) are disasters, not to mention the telephone service which is literally worse than that of apple (if possible) ... (Original) De Best buy à worst buy. C’étais le meilleur magasin, puis la qualité du service est tombé jours après jours… et depuis la pandémie, tous les bons conseillers et geeks sont partie et les nouveaux (vendeurs comme responsables) sont des catastrophes, sans parlé du service par téléphone qui est litéralement pire que celui de apple (si c’est possible)…

nicolas michaud

(Translated) I find them too limited in what they offer for computers. There is nothing to mount one. The cables are missing then the boxes and some other necessary stuff. (Original) Je les trouve trop limité dans ce qu'ils offrent pour les ordinateurs. Il n'y a pas de quoi en monter un. Il manque les câble puis les cases et quelque autre trucs nécessaires.

Jacques Breton

(Translated) Several competent advisers. Others do not. to choose ... (Original) Plusieurs conseillers compétents. D'autres pas. choisir ...

J

(Translated) 10 unanswered call attempts on a Monday in the early afternoon. Thank you for your good service (Original) 10 tentatives d'appel sans réponse un lundi en début d'après midi. Merci de votre bon service

Cécile Lucini

(Translated) Very well received! (Original) Tres bien reçu !

Pascal St-Pierre

(Translated) Rarely have a company praised its customers like this ... Avoid AT ALL COSTS. 2 very bad buying / after sales service experiences in the past year. (Original) Rarement vu une compagnie qui se sacre de ses clients comme ça... À éviter À TOUT PRIX. 2 très mauvaises expériences d'achat /service après vente dans la dernière année.

The Seventh Dimension

Sales team is really informative and customer service do their jobs well.

Derek Ingleton

Sales person was very helpful and knowledgeable. They also loaded my purchase in my truck.

marcelo nacht

(Translated) I went to the local in toronto with the idea of buying a released phone with a line that would make it have a signal to use that phone as gps. To activate the phone it took 2 hours and then we had 3G but wl gps was always lost. It could never be determined if the problem was with the phone or the line, and in order to cancel everything and get my money back I had to wait more than 3 hours. (Original) Fui al local de toronto con la idea de comprar un teléfono liberado con una línea que hiciera que tuviera señal como para usar ese teléfono como gps. Para activar el teléfono tarde 2 horas y después tuvimos 3G pero wl gps estaba siempre perdido. Nunca se pudo determinar si el problema era del teléfono o de la linea y para poder dar de baja todo y recuperar mi dinero tuve que esperar mas de 3 horas.

Lindsay Cole

Tech tried to sell me a surface pro, while reading from the sticker on it. Wasn't all that helpful...

4ESSENCIEL Rêve d'ensemble (4ESSENSIEL)

(Translated) Clerks are funny helpful in a good mood. I played the piano for 30 minutes pretty loud and complimented on my performance loll and danced next to me version rap loll (Original) Les commis sont drôle serviable de bonne humeur. Jai jouer du piano pendant 30 minutes assez fort et mon complimentez sur ma performances loll et dansait a côté de moi version rap loll

Bean

Any time we go to this location we regret it. There will be 5+ staff members standing in a circle, chatting, and not ONE of them will acknowledge you or offer assistance. We were there today, looking to buy a new phone, and the same thing happened. An older gentleman was waiting at an empty counter, an employee walked right past him and couldn’t even be bothered to make eye contact. We looked around and saw several employees just standing there, meanwhile, we are clearly looking for assistance. We finally gave up and took our business elsewhere. It must be nice to get paid for being lazy.

Sam B

(Translated) the service is bad ... incompetent and stupid sellers. but the prices are good and there are many choices (Original) le service est mauvais... vendeurs incompétents et stupides. mais les prix sont bons et il y a beaucoup de choix

Marc-Etienne Guimont

A bit overpriced but good in a pinch.

Alexandre francoeur

Huge store and great service. Also, you can go there to play PlayStation or Xbox while your girlfriend is shopping.

sebyboie

Tried calling about 5 times at different periods.. Never anwsers and always end up getting hanged up at..

Camille Bédard

(Translated) good, many products, good price (Original) bien, beaucoup de produits, bon prix

Pierre Jessop

(Translated) It's easy to shop here because I'm researching the availability of items through their website. Sometimes the inventory is not up to date, however. Prices are good and the staff is nice and helpful ... depending on the store traffic. (Original) Il est facile de magasiner à cet endroit car je fais une recherche sur la disponibilité des items via leur site web. Parfois l'inventaire n'est pas à jour, par contre. Les prix sont bons et le personnel est agréable et serviable... selon l'achalandage du magasin.

Greg Forret

They didn't have the laptop we were looking for in stock but they were able to order one in for us and it only took two days. The service was ok but they definitely pushed their extra IT services pretty hard.

Megan Cadoret

(Translated) no way to talk to anyone when you call (Original) pas moyen de parler a personne quand on apelle

Romain Gabilan

(Translated) New and clean store, the sellers are very welcoming. (Original) Magasin récent et propre, les vendeurs sont très accueillants.

Rom1:16

DO NOT BUY ANYTHING HERE!!!!! My wife and I recently bought 3 appliances. Upon arrival 2 out of the 3 had damage, enough that they cant be used. We immediately call the help center. Told us it would 2 weeks to hear back. After 3 weeks and no reply, we found out the agent had never set the claim forward. Since then we've been told someone will contact us in 3 days.. we wait 4 and have never gotten a response... and that been going on for a month!!!!! So we have no fridge or dishwasher and we are out thousands of dollars! This has been very successful on my wife and I. Save yourself and go elsewhere. In my opinion they don't deserve 1 star

Dennis Spencer

People always available to answer questions

chris gould

The staff make this place great

Oli C.Carrier

Its what you'd expect from a Best Buy, overpriced, bad warranties and customer service but who goes there to go pampered, just buy your damn thing and leave, oh and dont break or damage it because they wont give any c*** about it, more luck contacting your product's company directly

Justin Rowe

As a grown man, I love this store more than I should. It has all the tech I want, at prices my middle class income can only afford some of.

Kate Peiyin Zhang

The best buy Boxing Day sales are totally worth it. The staff is nice and try their best to help you out. The online service and delivery are perfect, delivered to your door by Canada Post, and the products are amazingly the same as described! The sales are wonderful!

fahime sokhangou

Hi, is it possible to come and change the color of our cellphone which we bought on Thursday 24th December? iPhone 12 pro

marylynn170

Debit didnt work

Amy & Payton Tetreault

No bad, but needs improvment... Things mispriced and staff seem over eager to help but not well informed

TrapperBob Winfield

$300.00 to use their card. Left my $250.00 purchased at the till.

G.Trevor O'Connor

The place to go for Traxxas Remote control vehicles and my personal favorite for unlocked cell phones. Asus ZenFone max plus.

richard blanc

(Translated) Attention very poor organization loss of time for pickup, a pure and simple shame: to be taken into account in your purchases: the orders for pickup are not prepared in advance and it is impossible to collect them directly without queuing. entry: allow 1 hour or more. This is not indicated in advance so be careful! It makes no sense! Banner to be banned (Original) Attention très mauvais organisation perte de temps pour le ramassage, une honte pure et simple : a prendre en compte dans votre achats: les commandes en ramassage ne sont pas préparées d’avance et il est impossible de les récupérer directement sans faire la file d’entrée : comptez 1 heure et plus. Ceci n’est pas indiqué d’avance aussi attention! C’est n’importe quoi! Bannière à bannir

Yann Trudel

It's everything you expect from a BestBuy. Normal place, okay service

Sadegh Monfared

Great store

René Gauthier

(Translated) Once again, hyper decu. I was in their shop to order and they told me that they can not order it because it is not them who sells it ... why is it on your website then? also bin order at amazon at worst, amirs them i will deliver you what is on their site. It's even been a real shop, I'm just going to graze the cents that can by posting advertising for the other provider. (Original) Encore une fois, hyper decu. J'ai ete dans leur magazin pour commander pis on me ditq ui peuvent pas le commander parceque c'est pas eux qui le vende ... pourquoi c'est sur ton site web alors ? aussi bin commander chez amazon au pire, amoins eux i vont te livrer ce qui se trouve sur leur site. C'est meme pu un vrai magazin , i font juste aller grater les cents qui peuvent en affichant des publiciter pour les autres fournisseur.

too legit too quit

*BUYER BEWARE! They don't honor price matching, becareful if the Price-match is from a competitors "flyer" Bestbuy wont match it, they offer a flimsy excuse that: "Even their competitors dont have control of there own advertising and marketing?" (which doesnt make sense); it states in Bestbuy price match policy that Amazon, eBay and the like are not considered, which; tbh is fair, but when your competitor is directly beside you and you won't compete? Tells me that they don't want to be competitive for my business.

Francois Brosseau

clean looking, always find what you need!

Dante Abbadon

Too many employees who don't let you shop. They force themselves into your shopping multiple times before you can make your purchases. It may be an attempt at helping. But it really feels like desperate boyfriend making sure you're not seeing any others

Steve P. Mackin

Standard Best Buy. You can order and pay on line and pick up in store. Decent selection. Store is a little smaller than some locations hence, some items not in stock or lower volumes available.

Gabrielle Adams

(Translated) The employees took me seriously straight away and offered fast, personalized service. I had my brief due in a tight deadline and my Mac was no longer working. They did everything in their power to ensure that I received my computer repaired as soon as possible (1 week instead of 2). They also offered me an alternative in the meantime. I am more than satisfied. (Original) Les employés m'ont prise tout de suite au sérieux et m'ont offert un service rapide et personnalisé. J'avais mon mémoire à rendre dans un échéancier serré et mon Mac ne fonctionnait plus. Ils ont fait tout en leur pouvoir pour que je reçoive mon ordinateur réparé le plus tôt possible (1 semaine au lieu de 2). Ils m'ont également offert une solution de rechange en attendant. Je suis plus que satisfaite.

Stephan Beaulieu

(Translated) Nice store, choice and availability. (Original) Beau magasin, choix et disponibilité.

John Bedard

Great service

Pierre Boucher

(Translated) Very haughty when returning, we take you for a dishonest person, not as a loyal customer, I will not go to this Best Buy anymore. (Original) Très hautain lors des retours, on vous prend pour une personne malhonnête, non comme un client fidèle, je n'irai plus à ce Best Buy.

Stefan Garcia

Super helpful staff

Kim Jones

The best. Service and people are great

Capitate Birch43

Fdg

Michel Harvey

Not really the best buy but essentially the place for it

Jacquelyne Forgette

Was looking at getting a 4k monitor and they didn't have any on display.

Edward Alchorn

Spent alot of money there and joined the geek squad and one of the services is Mulit-Device support. Brought in my laptop and tablet to have them serviced for free. This was saturday Mar 25 it has been 7 days and still not even been touched..Was told twice that i was next inline been busy. Mar31 still not done.. If there is no money to be made on servicing a device you wait..Free services there means you WAIT.

Amin Yabut

Very helpful, fast, and friendly.

Dr. Cook

The mobility associate took his time with me as I was there to get a new device. I totally recommend this place as the customer service was second to none and I would go back just to say hello, LOL

Robin Tremblay

(Translated) Good service, returns are easy (Original) Bon service, les retours sont faciles

Kyle P

shop online. We need to phase out these price gouging cucks. if you go here you hate your wallet

FrizleFry00

They only had 2 girls working both times I used this store for curbside pickup and the one that served me was rude as hell. You would hope that when you have only 2 staff working with customers you would pick the staff that is good at dealing with them.

Jason MAGUSTIN

I lost my time trying to buy a canon camera EOS Rebel T100. It was avaible at the show room 100%, but not in stock, nor the Best Buy selling system.

Marc-André Lavoie

(Translated) Really boboff customer service. Every time I go there no one is ever able to answer me ... (Original) Service clientèle vraiment boboff. Chaque fois que j'y vais personne n'est jamais capable de me répondre ...

Samuel Dubreuil

(Translated) It's really a beautiful store, the team seems friendly. (Original) C'est vraiment un beau magasin, l'équipe semble sympathique.

Haiden Radolli

Literally can’t talk to anyone if you call lol. Pointless to have a number

andreanne giroux

(Translated) Very affordable Price quality (Original) Tres abordable Qualite prix

Michel Mercure

The guy toy place

Tim Lumsden

I miss the previous store. At least they carried inventory. So tired of going to this location to be told "we don't have it but can order it in." Yes you could, but I could order it online as well. I want it now. It's also feast or famine when you go in there if you need help. Either you have 9 ppl following you around, or you have to go on a hunt to find someone.

Frederic Payeur

(Translated) This is called a collection point because the staff is absent and I have better info by consulting their website being even on site. (Original) On appelle ça un point de collecte car le staff absent et j'ai de meilleur info en consultant leur site web en étant même sur place.

Catherine Friolet

great workers, ready to help and really sweet people! great prices too

Matthew Forbes

I think it's a great store. Knowledgeable and friendly staff, lots of items, big spot, what more could you want?

Paul Carlson

I went in to help buy a laptop for my Aunt. I was told that the in store setup was required (an extra $20) and that I would not be able to set it up on my own out of the box, which is totally untrue. Apparently this charge would be applied even if I had ordered the laptop online. So I drove up the rode to Costco & got an equivalent laptop, no extra setup fees required ! This is the 2nd time this year I've had problems with this store. The other issue was reserving an in stock item on the website & upon arriving my confirmed registration was nowhere to be found! Update: Once again, ordered a camera online they claimed someone else ordered at the same exact time so despite getting a confirmation order I won't be getting the item, not impressed Best Buy Canada!

Paul D. P. Potter

I came prepare. Bestbuy did not disappoint.

ricHARD Core

(Translated) Better place for your electronics needs. There are many product choices in most major brands. The employees are nice and smiling and especially available! Ask your questions! Unbeatable prices! Recommended! (Original) Meilleure place pour vos besoins en appareils électronique. Il y a beaucoup de choix de produits dans la plupart des grandes marques. Les employés sont gentils et souriant et surtout disponible! Posez vos questions! Prix imbattables! Recommendé!

Nicolas Noel

(Translated) very good choice for electronics (Original) tres bon choix pour l'électronique

Gui Enig

It was my first time at Best Buy and must say: I cried... Yeah! Was so amazing having the guys asking me what's going on and they showed me the store and gave me an amazing best buy experience. Believe me. I had the best day of my life =)

Chris Plante

All ways good service

Hervé Montambault

(Translated) I received excellent service and was very well advised (Original) J'ai reçu un excellent service et j'ai été très bien conseillé

Riley

I went in Tuesday to buy a MacBook Pro. Staff was very friendly and helpful when purchasing the laptop. Great service. Definitely recommend this store to anyone. My favorite electronics store in the city.

Christian Bergeron

Lots of stuff

Jim LEGO

(Translated) They rarely have their featured products advertised in stores ... Very, very very disrespectful ... Your customers should be more important to you ... (Original) Ils ont rarement leurs produits vedettes annoncer en magasin... Très, très très irrespectueux... Vos clients devraient être plus important pour vous...

Brandyn M

Staff is great and returns/exchanges have been a breeze in my experience.

João Jenisson

(Translated) Store very good. But the item prices were not as attractive as I was told. Maybe it created a lot of expectation, before what to hear !!!! (Original) Loja muito boa. Mas os preços dos itens não foram tão atrativos como me disseram. Talvez tenha criado muita expectativa, diante do que ouvir falar!!!!

Raven St.Michel

Staff member Harrison was the best..knowledgeable and great communication skills.. I saved 15$ over Walmart

Thekillerseadog Gamer walton

Takes forever to get service and half the time they do not know what you're looking for

Ty Smytaniuk

Nothing but exceptional experiences. The staff is incredibly helpful and willing to assist with anything to make the shopping experience a great one. Their are excellent deals and sales almost on a weekly basis with prices that simply cannot be beat. 10/10

Ajax Leblanc

Went in looking for a bundle of equipment and was not disappointed. Travis was ready in an instant and offered us the best options for our requirements and could not have left happier, without having received my purchase free of cost. I cannot thank this sales rep. Also a shootout to the service desk, I don't recall her name, safari rings familiar but not 100% she was very understanding and extremely friendly and helpful. Thanks to all. You too, Jason the MoD who dropped everything to help us exchange our product

Linda Cundari

Very helpfull

Allan Thorne

They never pick up the phone.

Paulette Powell

Very knowledgeable friendly staff

stephane grenier

(Translated) One of the best ramen I know (Original) Un des meilleurs ramen que je connaisse

Sébastien Comeau

Consistent with other Best Buy. Not a very busy store.

Ryan Hayward

Phoning into the Prince Albert store is a serious pain ever since they became best buy. hourly employee's don't care if the phone rings and they miss a customer, they get paid any way. Fix this cause your losing customers. When it was futureshop the phone was usually answered prompylt by someone who knew something about the product they sold.

Andrew Jaitner

They will help you with out even asking lol ,, really great spot to shop for all of your electronic needs

Stefan Ovezea

I wanted to buy a smart watch and I asked a clerk to help. She did not know the product and could not recommend me any product based on my criteria, chosing first product in sight . There where no demos in what she presented me so I had to look online. I can not try any of the watches to see how they look or see the live product I had a better experience online

Ruth ilori

I just got an apple series watch, Emina and Luis were very nice to me.

W Heelz

Normal beat buy. Average prices but some good sales

Guy Roland Tchana Damen

(Translated) The best devices are found there (Original) On y trouve les meilleurs appareils

Chantal

(Translated) Very good service! (Original) Très bon service !

Louise Saintonge

(Translated) The worst shopping experience of my life! We announce a delivery that never comes. Impossible to speak to anyone, neither by email, nor at the Place laurier store, nor in chat nor at the delivery service! Trying to cancel the purchase, $ 160.00 A nightmare! (Original) La pire expérience d'achat de ma vie! On annonce une livraison qui ne vient jamais. Impossible de parler à qui que ce soit, ni par courriel, ni au magasin Place laurier, ni en chat ni au service de livraison! Tente de faire annuler l'achat, 160.00$ Un cauchemar!

Kevin Patel

It's place where I can get the things with good service.

J P

(Translated) The worst seller in the world. Do not call 25 minutes before closing will laugh at you. Even worse call you bestbuy.ca they refer you to the store and tell you who do not want to give information over the phone on certain product they are hosting sales! They offer products on their site and do not guarantee it. What is the advantage of buying on best buy.ca. Then the laurel store, I was trying to understand and then I was told: I do not understand what is not clear! See if we talk to the customer the same. Even worse the supervisor answers the same case ... what is this kind of business that treats customers the same! Seems to me that trying to answer the customer by not repeating the same thing over and over again would be clear. I'll buy from the direct reseller site anyway it's cheaper then their market what's the point if it doesn't verify the credibility of the sellers. (Original) Les pires vendeur du monde. Appelez pas 25 minutes avant la fermeture y vont rire de vous. Encore pire t’appelle bestbuy.ca on te réfère au magasin et te dise qui veulent pas donner d’information par téléphone sur certain produit dont ils hébergent les ventes! Ils offrent des produits sur leur site et ne s’en porte pas garant. C’est quoi l’avantage d’acheter sur best buy.ca. Puis le magasin de laurier, j’essayais de comprendre puis on m’a dit: je comprends pas ce qui n’est pas clair! Voirsi on parle de même au client. Encore pire le superviseur repond la même affaire... c’est quoi ce genre de commerce qui traite des clients de même! Me semble que d’essayer de répondre au client en ne répétant pas toujours la même affaire ca serait clair. Je vais acheter sur le site du revendeur direct anyway c’est moins cher puis leur market c’est quoi le but s’il ne vérifie pas la crédibilité des vendeurs.

Benoit Paradis

(Translated) In the event of a stock-out of electronic inventory it is clearly stipulated in our consumer protection rights that we have the right to a good deferral or an item of similar or superior quality. When I mentioned this, the floor clerk literally sent me walking around shouting in the store and telling me to go to customer service. Once at customer service, the store manager read the law article on my phone, looked me right in the eye saying I'm sorry but that's how it is ... Worse customer service experience since my last 10 years ... (Original) Lors d'une rupture de stock d'inventaire électronique il est clairement stipulé dans nos droits de protection du consommateur que nous avons le droits à un bon différé ou a un item de qualité semblable ou supérieure. Lorsque j'ai mentionné cela, le commis de plancher m'a littéralement envoyé promené en criant dans le magasin et en me disant d'aller au service à la clientèle. Une fois au service à la clientèle, la gérante de magasin a lu l'article de loi sur mon téléphone, m'a regardé droit dans les yeux en me disant je suis désolé mais c'est comme ça... Pire expérience de service à la clientèle depuis mes 10 dernières années...

Eric Doré

(Translated) Travel to buy a laptop with a minimum of performance (basic gaming). I am sold a computer for $ 1200 which is supposed to meet my requirements (Not very high I didn't even think I would invest $ 1000). Unfortunately the device was terribly slow and full of "buggs" the only answer they give me is when buying a computer. With the new Windows, I must reset the device and reinstall Windows (from the first day of purchase) for the modest sum of $ 80 ... In short, I have a lot to say about this company ... served more than once, zero online inventory, say what the customer wants to hear to pocket $$$, little or no after-sales service ... Prices inflate devices (after research I would have had the same computer for $ 900 elsewhere) seriously best Buy = 0 ... Advice, go see a real computer or other kind store ... (Original) Me déplace pour faire l'achat d'un portable avec un minimum de performance (gaming de base) . On me vend un ordinateur de 1200$ qui est supposé atteindre mes exigences (Pas très haute je ne pensais même pas investir 1000$ ). Malheureusement l'appareil était affreusement lent et plein de "bugg" la seule réponse que l'on me fait ces qu'à l'achat d'un ordi. Avec le nouveau Windows , je doit obligatoirement reset l'appareil et réinstaller Windows (dès le premier jour d'achat ) pour la modique somme de 80$... En résumé j'en ai long a dire sur cette entreprise... Mal servie plus d'une fois, inventaire en ligne nul, dire ce que le client veut entendre pour empocher $$$, peu ou pas de service après vente... Prix gonfler des appareils (après recherche j'aurais eu le même ordinateur pour 900$ ailleur) sérieusement best Buy = 0... Conseil , aller voir une vrai boutique kind informatique ou autre...

Elie Flamand

(Translated) It is a nice store and well divided, the prices are quite good, watch out for the discounts and you can get some good deals. (Original) C'est un beau magasin et bien divisé, les prix sont assez bon, surveiller les rabais et vous pouvez faire de bonnes affaires.

Gabriela Teplitz

(Translated) They took good care of me and I made my purchase. (Original) Me atendieron bien y realice mí compra.

John Jones

Was in today looking at new cell phones and plans and dealt with Mike and he was awesome to deal with, really new his job well and went the extra for me. I would definitely go back! Nice to get someone that actually knows their job and really seem to enjoy it! Cheers

Mathieu Lajante

(Translated) Non-existent service, the sellers do not scramble to serve you and do not care about our dissatisfaction. They will no longer count me as a customer. Next. (Original) Service inexistant, les vendeurs ne se bousculent pour vous servir et se fichent complètement de notre mécontentement. Ils ne me compteront plus comme client. Next.

John Eckstone

I have bought several phones over the years

Yan Beaudet

(Translated) Good price for quality! (Original) Bon prix pour de la qualité !

Roger Deforge

Got laptop done got antivirus put in and updated computer there very good at what they do

Annie Roux

(Translated) Excellent service and easy to return an item. (Original) Excellent service et facile de retourner un article.

Brooklyne Caicco

After trying to purchase a play pen with my visa debit card and not having it be accepted I had to resort to having a family member order it for me using his visa. I sent a direct link to the exact play pen (AND COLOUR) only to have the wrong colour sent to me. I contacted them via phone explaining this and all they could offer was for me to have my family member forward the receipt he got via email and bring his visa to return it. That would be great if my grandfather wasn't currently bed ridden with pneumonia and close to death. So now I am stuck with a play pen I don't want and am very upset about this purchase. VERY DISAPPOINTED, will not be buying from here again!

JD Carlyle

Well equipped and friendly and helpful