Reviews of Best Buy (Electrical Technician)

Fábio Bittencourt

The best buy

Jessica Yeomans

Friendly helpful staff

Philip Emmerson

Great service

GalacticGUI

Good selection of electronics all around. Didn't have what I was looking for in store this visit but I will just purchase online instead.

Rommel Recondo Jr.

Lots of Stocks and Amazing Customer Service! Highly recommended!

Tutorialyc

Although the repps have no commissions they always do a good job assisting customers

Rick Arseneault

One should never have to wait more than 5 minutes to be served in the Apple section.

Eric Williston

I bought some things today and I noticed after that I was overcharged. I went back in and they made it right by giving me a refund of the difference from what I paid and the price on the tag.

Roland Maillet

Welcoming staff. Good selection of devices. Most staff i have dealt with don't pressure sales on you.

mohanmannam

I was asked to get the quote from Home Depot and Best Buy guys said they will price match along with the current in store promotions, but unfortunately they have not done and wasted my time.

Cliff Twist

Efficient service

Andrew “CrazySkull” Corvec

Bought a $700 desktop PC last August and it stopped working after a week. That was probably just bad luck, though. Other than that, the staff and products are pretty good.

Angela Jenkins

Nice and friendly staff, everyone was very helpful!

Marcel Richard

After having a terrible experience with Future Shop online ordering I was able to talk to Mark R. who took initiative to make things right. I appreciate the excellent customer service and will now make extra efforts to shop in store Vs Online. Thanks again Mark!

K Berry

Online shopping, local pickup with dedicated parking is a breeze...best of both worlds. Counter staff are very helpful and friendly and were great in loading my vehicle. I just wish they'd stop with the extended warranty pitch...

Barb MacKenzie

Staff very nice even though extremely busy fir boxing day sales

Karim Barry

(Translated) Good for shopping (Original) Bon pour les achats

Amy Daigle

Didn't have what i needed plus people couldnt stop asking us if they can help us even after they found out they didn't carry what i wanted

John Darrell

I was looking for an audio cord with a simple male headphone plug on each end; I found one immediately. A staffer knew right where to look so I didnt waste my time wandering around. I find Best Buy the best way to save time when you need electronics.

Edjel

I was looking for parts from a TV stand I bought some time ago, the employee I dealt with went above and beyond to help me and was very pleased

Sandra Cyr

Good service

Jeremy Bourque

Prices are a little high

Misha LeBlanc

Staff spout jargon and lies but they should have learned the correct details as the Tech Guy twit.tv states it

Brittany Caissie

Worst place ever.I have gone twice and both times I was utterly disgusted. First time I was trying to buy a laptop with 2 small kids and not 1 employee would look at me or try to help.

Sylvia Hagerman

Sales associate wanted to show us what HE liked and not what we wanted

Carolle Fleurette courteau

???? place to shop

Serge Duguay

Great service! Fully staffed and ready to help us!

Fernanda Dominguez

Good service. Specially by Arash

Philip Hache

Whenever i go at the best buy in Moncton i had great service

MJ Jaillet

Calling their phone line is frustrating. They never answer their phones!

Phil Caissie (Canadian Overland)

Great service!

Penny Knackstedt

Justin O was amazing! Answered all our questions and told us about other programs Best Buy offers.

Fondop Noé

(Translated) Not worse (Original) Pas pire

Bob Hainer

Knowledgeable staff and good selection of goods

Sandeep Kumar

One of the best place to shop electronic gadgets, staff is very friendly and helpful.

Jeffrey Barrieau

Most times you can piece together better items for better pricing shipped to your door from different vendors, but those few times you need something fast or newly released, there's no better alternative. Thats as positive as i can say it.

Beverlee Jensen

Great staff/customer service.

Clay64A

Came here for an Xbox one controller, they didn't have the brand I was looking for but they did help me out with getting a different one, friendly service too.

Alyson Beatty

Average tech and office supply store.

Gabrielle Caissie

Prices are a little high but they do price matches which is awesome! They have a good warranty program (also expensive) the associates are well trained and knowledged on the products, they're always there to help or answer questions!

Mike Read

Decent price, better service

Ian Creaser

Less then helpful specifically when online shopping is getting so common.

Ryanator 1117

Staff was very helpful.

Michelle Marie Tibando

they had everything i needed

Gregory Collins

Good selection, bit overpriced. Good tho.

Catrina Ashton

Great place for when you realllyy don't want to wait for delivery on your online purchase.

Tony Peters

(Translated) bestbut (Original) bestbut

Mr Kijiji

Staff are super helpful

Justin Francis

Service is great lots of items to choose from, prices are competitive, clean environment, friendly environment overall.

yassine errachidi

Good deal

Dave Kane

Been shopping at Best Buy before it was Best Buy. Always had good service. Recently purchase a product and had to exchange it because of the colour. No problems, was in and out in a few minutes the day after Cyber Monday.

Leandro Oliveira

Good place! A lot of things to buy there!

Gerald Lamkin

Great for all electronics

mike craig

Better get your warranty info on video because there employees don’t know what’s going on and just feed you complet lies. Bought something in Jan/17 brought it in aug/17 returned it after looking up saying I had 5 year warranty(and no not their geek squad warranty) and said if it ever breaks down to bring it to bestbuy, well low and behold I needed to bring it back.... and guess what the guys working tell me that they would never do that even though I had all my receipts from when I returned it the first time and they tell me itsits 30 day warranty completely worst customer service from the moncton New Brunswick location, first let me return it, lie to me, then refuse me and give me the run around with phone numbers that no one awnsers and the voice recording says to email it won’t even put me in a Line for me phone call to be answered..... don’t buy here unless you like throwing away top dollar with absolutely no warranty !

Dawnah L

I always shop here.

Taylor Tompkins

Wasn't the best deals in town & I felt like the girl was trying to make a sale instead of accommodating my needs..

Dianne Munnings

Great service

Brad Cormier

Seems to be the location that head office forgot. It was originally a Future Shop, and it looks like there hasn't been a single update/upgrade since the original Future Shop was built. Other Best Buy locations seem more modern and dynamic.

George Corkum

A bit pricey but a good selection

michael weston

Great store to buy electronics if they are in stock. If they have to order it in then don’t waste your time. Ordered a laptop and paid in full. Was told almost a week later that it was delayed. So I asked for my money back and they refused. They insisted they had to receive the laptop into their inventory before they could give me a refund. WELL THEY HAD NO PROBLEM TAKING MY MONEY IN THE FIRST PLACE FOR SOMETHING THAT WASN’T IN STOCK!! BUYER BEWARE

lucas boonstoppel

Very understaff and some staff very unhelpful, asked a guy if he could look for a microwave that was in there flyer and he said that wasn't his department and pointed to the one cashier and said that's who is in charge of appliances

Dave Mann

My electronic store.

devvyn tobin

Tim was highly unprofessional, rude, insulting and arrogant. If I could give less than 1 star I absolutely would. Highly recommend going absolutely anywhere else for absolutely anything they may possibly have to offer. Worst service I have ever received.

Diver Dan

Great staff and selection

Linda Berry

Lots of electronics.

Derrick MacDougall

Likely the largest retailer in town for electronics. The days of needing massive retail locations is on a downward spiral with a few exceptions. I can't help but think that Best Buy doesn't need this much retail space with so much being bought online these days. I think in the future we'll see something the slightly bigger than "The Source" with a medium sized retail area, but be a primarily focused on pickup/return center for online purchases. With that being said, the staff don't hover over you like vultures from when this named FutureShop. There always seems to be enough staff if you need help and in recent years they've lowered the shelving height so if you do need assistance you see across the store. The selection of merchandise morphs with trends as well. If they even have car audio, it's 1/10th of what they would have had 20 years ago. I think they still have a small DVD section, but the store is focused on computers/TV's, wifi/smart products and portable audio and some appliances.

Shuvankar Saha

Nice large store for electronics devices at Moncton. It is such a blessings for the people living at Moncton. Their return policy is always best in Canada. I Purchased a Google Mini last week and had some issues with that. They helped me at each possible way. Thank you so much for your help.

Ryan Landry

Now that they have moved away from commission based selling the staff has gotten less pushy. They are still however a little too in your face with upselling.

Rod Perron

Ordered new cell phone at an amazing price, fast delivery and in excellent condition couldn't be happier. Next purchase was luggage, hard covered 360° wheels everything my wife was asking for but for a ridiculous price compared to other stores! Fast shipping as usual great website, quick and easy to use. Love Bestbuy!

Brandon Croft

liked future shop better but i like that you don't have a sales man down your neck every 5 seconds

Leroy Landry

Prices are way too high and the service is not the best but they do have lots of nice things.

Scott Bishop

Great place friendly staff great sales

R. P.

(Translated) DFO Christmas Supper - great food - great atmosphere (Original) Souper de Noël du MPO - super bonne bouffe - super atmosphère

Brian Atkinson

Very helpful there

Amrutha Sindhu

Cool place for cool gadgets!!

Tim Poirier

Lots of variety

Julien Jans

Asked few products at the time, staff wasn't aware of the existence of it: Smart Lenovo display google assistant Bone conduction Head phone KitchenAid heating bowl Staff asking ti search on my phone. Pfff i give better service at my hotel

Randy Kuypers

Expensive and high pressure staff. confusing layout as well, lacking good signage... Very clean well maintained store none the less...

Mitch Stewart

Lots of home automation products

Zeel Parmar

Staff is helpful! Good product availability!

michelle richard

EXCELLENT

Hery RAJOHARISON

Best deal

jeremy rowe

Your typical big box electronic store. The selection is huge, and the customer service is bad either. This nice thing about this store is having most of the products on display, you can try it out by listening or feeling the item in your hands. I like being able to see and test something before I decide on a large purchase. Only negative thing i can point out is their pushing the extended warranty on every purchase, but it's their job, so what can you expect.

Deborah Sipeki

They need more reps working the floor

Varun Jampani

Love the service!!!

Kevin Martin-Savoie

Went to purchase an ethernet cable, staff helped me find it and I was on my way.

Vic Sparks

Great service

Scott Colquhoun

Reasonable price for the item I was looking for. Helpful sales associate. That's about all I need, right there.

Leonard W

Fantastic place

Amanda Maltais

Waited 25 minutes before being served at the queek center

Ken Johnson

Best buy like any other

D Tomlinson

No one around to help. Several employees ignored me.

David Desharnais

Great!

Dennis Bredlau

If you're a PC Gamer looking for components or accessories you should just buy it online immediately and save the time it takes to drive down to this store. No selection on PC Components or proper accessories. Went in today and had like 3 different types of mechanical keyboards... Their phone section is probably 1/4 of the store.

Jeff Millard

Customer service sucked...

Conaco Gaming

I felt outnumbered by asian people

Michael Stevens

Look, the staff is very friendly and welcoming at a surface level (at least from my experience), but i think that their tech knowledge gets to their head. they try and sell you the most expensive and overkill option for a simple task that you could save money on, maybe for the commission, I don't know. i recently had a friend who got sold a 60$ charger from BestBuy, only for it to have the battery implode within the first 6 months. he checked out the reviews of the same charger on amazon, and every single review shared the same complaint. If you were thinking of buying from BestBuy, I would suggest doing your research and maybe going onto amazon.ca or newegg.ca for anything tech related.

Andrew Goguen

Tried calling 6 times french answering machine no English option. I miss future shop this place is garbage in comparison

Michel Hache

Helpful clerk not to eager to sell showed different sound bars explained how good 9year warranty can be

Stacy Desjardins

Moving back to NB from Ontario is a breath of fresh air , I didn't have to wait to find help had 3 people approach me as soon as I got in the door then another 2 while I was waiting for gentlemen to get stock from the back . It's always nice to feel like you matter no matter how big or small purchase

Flavia Lima

We came to browse for a washer and dryer and Tim was extremely helpful to us. He showed all models and explained all important features so we could choose the perfect appliances for our needs. We're very happy with the prices and top quality costumer service at this store!

Tammie Morash

Soheil at this Best Buy is absolutely amazing at customer service. He goes above and beyond to help you out. He has knowledge about every department in the store and can help out in any area. Thank you for making our move to Moncton less stressful.

Rafael Velazquez

Good deals but found better deals in other places

Danielle Paquette

(Translated) Competent Clerk (Original) Commis compétents

Mike Raby

Fantastic customer service! Great staff! Always friendly!

Lloyd Harquail

Was in to look at a few items. I found what I was looking for but it was locked in a case. The six or so employees that were standing around talking to each other were of no use to me. After asking for assistance, I was told someone would be with me shortly. Some slug of an employee with slick hair and shiny shoes came over and told me that no one in the store had a key to the cabinet. Then, he just walked away. No questions, no comment, just walked back to the corner he came from. I would have gotten better service from one of the iRobot Roomba vacuum cleaners.

Colin

Consumer electronics and appliances, not very many DIY supplies if any but if you're not looking for that stuff best buy is the place to go.

Pascal Mailhot

Great service. Really helpful for my questions

Darktatter

Always good deals

Ryan Samson

Knowledgeble

Rosey Peterson

Went into Moncton store for sale item (Bluetooth sound bar) none in stock. Said they had some in Fredericton. Went to Fredericton, they couldn't find it. Said there were more on order and to come in Tuesday. Came back Tuesday and still nothing came in. Felt as though I was being brushed off. Went to Costco and bought a superior speaker anyway, so it worked out for me.

M00 OFFICIAL

You emergency need to buy a cellphone and come inside to check and see what you would like buy but you can't entering inside ! You just have to buy and pay full in advance online and coming pick up an item than you absolutly don't know what is this .... WAOH ! Totally stupid mentality, you really thought i will bought an item like that without test it ??? BOUFFON !

Brian Bond

The best electronic store in moncton

Safi Al Mamun

Trusted place for electronics goods.

Aleia Toupin

Great selection of electronics

Scott Cormier

They sometime have the stuff I look for but I find online alternatives much better. I can't go two steps in that store without sales rep jumping over shelves to try and sell me something. Their sales incentives pushes down their customer service.

Chris Copp

Typical chain store. The same every one you visit. No complaints.

Maxim Beauregard Dionne

Could have a better Product selection

Rishabh Khara

Knowledgeable staff

Sandra Gould

Try phoning them! You will get an annoying recording that goes on and on and then the options of repeating this long ramble or hanging up. I will pay more and shop elsewhere.

Tina Gallant

Good quality and good services, would recommend anytime!

Delaney Fearon

Lots of gadgets and tech available.

Beverley Lu Steeves

Good place for electronics.

Brandon Mccormick

It's ok certainly is the place for quality brands but a little pricey.

Moe Jacob

Received great customer service...Very helpful.

Ian McGregor

Best Buy used to stock more (especially with network equipment and computer peripherals). The staff are not trained to handle business questions without going through "Best Buy Business" which is inconvenient. For me I would prefer to shop online, but when you are in a bind having local stock for equipment is essential. Sadly, Best Buy only stocks lower end consumer computer equipment, especially from the small business point-of-view. As for the store itself, it is well located, plenty of parking and a good size. The staff are courteous.

Odourata Smith-DeGarie

I love this store. Personal service with knowledgeable staff. Fabulous telephone courtesy (which is a lost art these days).

Matt ReMeR

Best buy is a major chain of course, but staff and management here has always been helpful. I had an online order issue recently and the manager here has gone above and beyond. Thank you Mehrad!

Chris Wokral

Friendly and helpful staff.

VEVOmusicjantonio Lo Ke Suena

(Translated) The best in audio and television electronics .. (Original) Lo mejor en electrónica audio y televisión..

Kevin Bennett

Oh yes by' good guy best buy

Kaine Cormier

Super helpful and well staffed

David Hartin

I reserved a Bluetooth speaker and picked it up. All good.....

Troy Savary

The geek in me loves to browse, but you can get much better deals shopping for computers and consumer electronics online. Also, I can't stand listening to some kid who has no idea what he is talking about try to sell me something.

Jeremiah Percival

Price matching & great customer service.

Darien L.

Great place for electronics , people are friendly and curtious

S Starr

Clean, friendly, helpful staff. ???? Easy to find what you're looking for.

Shawn Ashfield

Excellent customer service and product quality.

Awesome Amber

There is games and games are good

Janvier Bizimana

excellent service and products

Ferdinand Mario Malenfant

NO SERVICE AT ALL. At Best But SERVICE is a thing of the past. they rely on computers to run everything and is next to impossible to speak to an actual person.

Mi & Mel irmãos e diversão

(Translated) Lousy service (Original) Atendimento péssimo

John Huibers (Change)

Evan is hands down the best employee there. Nobody compares.

Café à la Crème E.L

Nice

Maritimer ATV

My review is more for a Geek Squad member, I believe his name is Amen (I hope I spell it right) although I've always had good service at this best buy. Anyway I was having issues with a new external hard drive, I couldn't get my laptop to connect to it, I tried multiple things, and thought maybe it was defective, Amen was great, very polite, calm, and professional, he fixed some weird issue (a default setting in the hard drive) and I was on my way. I'd love it if a manager at this location could give this guy some extra recognition, good employees are hard to find and this guy was great. Thank you.

sharon power

Love this store

Joseph Cormier

Best store

Trevon Constantin

Nice

Jason St-Pierre

When looking for staff, can't find them. When not looking for staff, will be asked every 2 minutes of I need help.

Kevin Doyle

Very knowledgeable

Tiff

Alright if you avoid the staff like a plague

Nicole Cripps

I enjoy going to BestBuy but I very much do not enjoy how every employee must ask if I need help. Do I need to start wearing a sign saying "No I dont need your help, if I do I'll ask. Let me shop in peace." Your mileage may vary.

FRANCISCO SALVADOR MARTINEZ VELASCO

You can find everything

Alexander Chase (Joey McButts)

Nice place to purchase electronics.

Kahli Lorieux

I placed an order of 4 items. Best buy double charged me for one item.. ive sent emails.. and spoken to 3 different people who all gave me different answers. I still don't have my money back and customer service agent was extremely rude and mumbled everything they said to me. Perhaps the entire team should be on the same level so customers aren't getting a bunch of different answers.. especially when its involving missing money during the holidays. I'll probably never order online from best buy again.

Lord Commander

I can't remember why I was here

Zee

This Best Buy Location isn't to bad. But they do have some empty locations and I was unable to find a specific product that I was looking for in store anymore. So I will have to go to another one or order the item online. Not a big deal but it does mean I can't give it a 5 Star. Staff are friendly but not always ready to assist.

Daddy Warbucks

Very helpful staff, not making us uncomfortable when buying a laptop, answered everything well.

Qwazyd0gg

Typical Best Buy. Most of the staff do not know where anything is or whether or not they carry specific items. A lot of items are also "Online Only" and not found in stores. Staff seems to have a high turn around. Certainly not the same experience as when it was a Futureshop.

Austin Richard

Very good kanye.thank

Isaac Macdonald

best buy more like WORST GUY haha just kidding it's a joke i made if you want to hear more funny jokes you're out of luck because i will never tell another joke again

jody steele

Bought a webcam

Joel Gallant

The staff are super friendly and helpful!

Stephen Mack

Good selection for cool tech.

Wade Morris

Decent place. Staff not that knowledgeable.

Vladimir Kim

Bought a laptop, very good service

BeemerPrinting

No one came to help me. Three staff members standing by the entrance talking to each other.

Linda Brun

Love the store and nice workers working at Best Buy thanks for you’re service

Marc Melanson

Lots of electronics friendly staff some of the the staff know there product but most of them have no clue what there talking about

Nikhil Tailor

As name itself suggest the place meant for it has the best electronics variety categories. Good place to have all things at one place. RECOMMENDED.

Ted T

Was misinformed by customer service over the phone who claimed I could give their address for an online order on Best Buy's website and it would be shipped to the store.

Sean King

Tried to buy 2 different tablets and they didn't have either in stock. Had to go elsewhere

Matt McGraw

Prices are a bit high, nut they will price match any Canadian store, including online stores! For that reason, I keep going back.

fred bolt

Great place to shop

Kishore Balu

Best place to buy electronic s

Denis Guitard

Yep, lotsa nice stuff :)

Mike Kydd

Wasnt sure about compatibility of the product. I was advised to buy and test, return if not working. Returned the product no questions asked.

A S

Very expensive warranty on products compared to walmart

bionik kaos

Love best buy

Karen Burke

I have always had great products and service from Best Buy all the times I have been in . I bought my GPS and MP3's , back up storage devices for my computer as well as my monitor there . Also extra great service from Jody , the Mobile Manager .

Jacob Baldwin

Great service!

Kevin Ruest

Service is terrible since it changed from Future Shop

Allil L

Employee at best buy in moncton straight up lied to me about the warranty they sold me. They told me that within a year I could return the computer no matter What, even if I just didn't like how it looked. They said if there were any issues then they would just give me a new one. Sure enough the computer started crashing right away, and I only use word on it for work I don't do anything else. I brought it in to the best buy in Fredericton and they told me that none of this was true and they can only give me a new one if there were one of 3 things wrong with it. They said they MAY be able to fix it buy it may take over a week, where I need my computer for work twice a week this is unacceptable. I can't believe that this employee lied right to my face to sell this to me. However I'm thankful for the honesty from the Fredericton best buy and how they tried their best to help me. If I could Give a negative star I would.

Andy M

Building did not collapse on us. Overall was good.

Anthony Roy

Loved it !!!!!!!!!!!

Derek Cajun

If you need something today or if you dont shop online.

Randall Lopez

I have never been to any establishment where not one staff member greet the customer. Three service reps waiting on one customer, still never acknowleged other customers waiting for service. Waited 5 minutes before I had to ask if there was anyone working on the returns counter. An associate was paged to the counter, turns out one of the three finally came over to do their job. Funny when it's time to buy, someone is always offering assistance. Not impressed.

Kristopher Hebert

Good place

Daniel McCann

The girl working in the apple section today July 29th, 2021 at 2:45ish was very very very ignorant. So much so we decided we’d leave. 0% helpful and very condescending. Won’t be back.

Demetrios M. Papadakis

Fast, easy and honest service. The only drawback is that the staff are trained not to argue with you about whether the iPhone or any Android phone is better.

Greg Cormier

Located what I wanted in there adds.How ever I'm trying to insure that I can get it (watch )

Dominic Poulin

(Translated) Good service (Original) Bon service

Eric Turgeon

Great service!

Daniel LaCroix

It's ok not wonderful. When I was there last they had someone polishing the floors right next to the cashes, he got so close with it I thought he'd bowl me over. With all the noise I couldn't hear the guy at the cash. Can they not plan this so that it isn't while customers are there?

Brain Diesel

Went to store to buy a video game... they couldnt find one (with 2 in stock)... told to come back later... did... still had to wait too long to make purchase... they need a better system to secure their product

Bolin Li

If you have to go to physical store Best Buy isn't the worst. As long as the salespeople will leave you alone when you want them to.

Laura Gud

Very annoying experiences. Best Buy exclusives not in store on release date. Staff unable or unwilling to order from their own website for in store delivery or pick up. Frustrating dealing with this business.

Adam Ward

Amazing service didn't take long someone was there to greet us ask us what we needed you guys are awesome!!!

Trina Plume

Great

Hub City Stunters

During my big Christmas splurge, I've dealt with a few people and everyone went out of their way to give me the best deal and advice! And props for hiring the tattooed girl! She is so great and I am happy to see there's no discrimination at this store! Will keep shopping there for sure!

Raymond Girouard

Great

Johanna McPhee

Last evening myself and two others were looking at buying a new television and faced unjust discrimination due to our youthful appearance. One of us, a newly employed engineer in the city, was the potential customer. There were 4 sales associates present in the home entertainment department who were helping other customers but never once approached us. In fact they would glance our way and immediately turn around and approach other customers, at times they would even be talking amongst themselves and laughing, not once trying to help. We were there 20 minutes to no avail. Needless to say, we took our business elsewhere. Your sales representatives should never assume a person cannot afford something based on their appearance. Shame on Best Buy.

Manny Peters

Friendly, knowledgable staff.

Evan Donovan

Awesome staff good selection

Blueprint

when it's the third time you've returned 3 different computer in the last month because they are to lazy or to incompetent to check something instead they give you a random answer. a 4 year old could do it if you where to explain it to them at this point i dont care anymore they are the ones that loose they dont have my business and they now have to sell the computer as used GG no re

Ninner 9

Expensive

Anne Young

Great young guy helped us out with a solution.

Manna Ghose

Always great customer service. Price is a bit expensive but they got the best products and always available.

Md Hasan Zobair

Geek squad protection is a fully scam service to gain a extra money from the Customer. My TV screen is broken and I wanted to pay for the screen but wants their services to install the screen but they refused to send a tech. What a scam. They don’t deserve even a 1 star.

Andre M (AndyFPV)

Pretty good service and pricing

wolfe winters

The place is ok. One of the few places to get console paraphernalia. Even stuff ebgames isn't carrying, such as controllers or the USB > Bluetooth adapter. Though the sheer amount of garbage on the lot spilling out into the brook behind the building was staggering until NBCC did their community service day and cleaned it all up. Hopefully they fix their garbage dumpsters so they are not polluting the place with garbage.

Firoj Banglawala

Bought Samsung tablet at full price and after 3 months there was an issue using it with Rogers sim card. They didn't even try solve it.

Danny Dean

Needed a big screen wasn't sure which one ... Success! Merci/Thank-you

Michael Kane (bombaymike)

Website is misleading to get you in store.

Carter Maresh

Wicked cool spot and they are very knowledgeable and financing is available on the spot and very easy!

Andrew Nurse

Really bad experience. It began well. A happy young person said Hi at the door and gave me precise directions to where I wanted to go. Then the problems began. I wanted to buy a camera. But, the selection was ... not a selection. There were multiple empty spots for display cameras but only a couple actually on display (not counting those cheap multicoloured ones you might buy for a young teen). I asked if they had more stock. The service person seemed uncertain then suggested that he "might " be able to check. I asked him too. He didn't. I indicated that the web site suggested that there was more stock and showed cameras in stock. He asked if I wanted to talk to a manager. I asked "would that help? Could he or she get me more stock?" He said "no, it won't help." I asked why they had such little stock on view. He said "it is the camera companies fault" and left. So, no stock, unhelpful person who at least had the merit of admitting no one was going to help me. I went downtown to Ivan's and bought the camera I wanted so it ended well, but, honestly, I would not go back on the basis of this experience.

itsyourgamer

I head gotten a repair done on my laptop few months ago and after they told me it was going to be under warranty and when I went to pick it up they changed me 235$ for a small repair they said was under warranty

Selleena Rane

Good products, sales and staff

Charlotte

Well price electronic

Jimmy Houssen

Good store.

Arjun Damodar

Went to return a keyboard I bought which wasn't compatible with Win7. Everything was done in 2 mins. No questions asked.

Shane Spicer

Worst in store service ever.

Normand Bissonnette

Crappy service, actually no service, and when I asked for service was lied to by the sales man because he was to lazy to actually explain. If I could put no stars I would

DJ Chisholm

I've had experiences on both sides of the scale at this place. More recently it was okay. The staff was fairly helpful, and the electronics seem to have a fair price. The accessories, on the other hand, are not.

Studio_Dawn

Do not buy a computer at this Best Buy. Not only did I find out they lie to their customers and sell refurbished laptops as brand new, but they also tried to scam more money out of me by telling me my warranty wouldn't cover my 6 month old laptop that stopped turning on. They tried their best to make the issue seem super complicated to convince me the warranty wouldn't cover it, so I contacted the manufacturer myself. They cover EVERYTHING including the shipping. Best Buy are a bunch of scammers that have absolutely no problem lying to their customers to squeeze more money out of them.

Dean Leonard

the best

Don Steve

Good place to buy electronics

Anunnak Anunnak

Nice people. Excellent service.

Dan Allain

High prices, great selection of stuff I don't need while having none of the stuff I do.

V G

Nice staff and good place. Not a very large choice but the items are good quality !

Stephen Brown

Went looking for computer components and found little in stock. Prices are much higher than online retailers.

Jean-Valmond LeBlanc

Great service. Great price.

Kelly Landry

Asked for help and found the item i was looking for quickly! Thank you!

Michel Hebert

Always able to find good deals

Frederic Basque

It's a surprise this place is still in business. The prices are not great and not many of the staff are helpful.

Kirk Ellis

Great selection for the geek in all of us

Don Silverbulletspider

Very helpful staff

Matt Doiron

Not bad for a big box store but their staff needs to be a little more knowledgeable in the products they sell. Anyone can read off specs to anything but it's understanding it and knowing what you're selling that's lacking... Knowledge

Ed Ashton

Great service here.

Pradeepta Patra

Electronics at best price

Luc Melanson

I reserved a product for pick up, drove across town and when I arrived, they said they had no stock.

Stephen Whalen

Very knowledgeable staff in the tv section. Love my new Samsung!

Steve P. Mackin

I enjoy Best Buy locations; This store is the largest in NB; My only dislike is the constant hounding by floor staff. It's easy to be approached 1/2 times within the first 10 minutes.

Eva Leger

Good costumer service but sometimes you have to wait for a Sales Representative while they are busy with other customer.

JayJay- tripz

Good place . Looks good

Sophie Melanson

Awesome place to shop

Cool Cat Clayfield

Selection could be better.

Micah

I like to brows around Best buy, mainly in the Windows Section with the laptops and stuff. I like the Surface display because that's a dream device for me but sometimes when you go around you get a sales dude who ask you what your interested in. Now that sounds great right. Usually I just say browsing or something but this one time a teenager who dident know what he was doing asked if I wanted some special GAMING program to "inhands my gaming" with optimised "gaming drivers " for better gaming. ????

David Whittaker

Can't be bothered to order on Amazon? Hit up your big box store!

Brian AP

Reminds me a lot of future shop.

James Manderville (Mandervision)

Commission free shopping

Josh Smith

These days I find I buy most of my electronics and tech stuff on the internet (Amazon in particular). They aren't the worst store, but often they don't have quite what I'm looking for, and some of their products are way overpriced ($50 HDMI cables for example). I also really don't like how they push expensive unnecessary extended warranties. Even after I explained why I didn't want the extended warranty, the sales guy still argued why I should get it. I'm still giving them three stars though because I bought my TV from them, and I'm still quite happy with it.

Miss Ruby love

Never have what your looking for even when you ask for help they need to ask 5 other people who might nonif they have it

jonathan pollock

best place to buy any modern tech and continuous value after the sale!

W. P.

There all the same.

Stefanie

Went to buy a MacBook and was pleased with the service.

Tamara Jones

Staff are always super nice & healpful

Eric Lounder

Try to get in and get out without dealing with any staff.

Smokeout Gaming19xx

Almost always have what I need and always great sales going on.

Tony Austen

Terrible service in the printer area, they did not know much about their products and suggested I research them online. If I am going to do that , I will buy online also.

Robert Blanchard

Always fun to shopp at Best buy

Stephanie MacDonald

The staff here are awesome. Everyone that I talked to was knowledgeable and friendly. The service was fast and overall a great experience.

Sam Westfield

Didn't have any stereo systems in stock when I went. Descent prices, staff is helpful

Jason Williams

Reasonable selection at reasonable prices

Marc-Antoine Fournier

Always people to help you out. Good staff and good service

Lucy Goguen (Scry Solutions)

Great customer service!

Riley

Went in there today to purchase an iPhone 12. Great store and great service. Very helpful staff. Keagah is the guy who helped me. Very professional and very respectful towards customers. He is extremely patient and very helpful. Took the time to explain everything to me before I bought the iPhone. Definitely recommend talking to him if you're going there to purchase anything. Will be going back there when I activate the phone. If you're looking to buy electronics, this is the place to shop at. My favorite electronics store in the country.

Denis Martin

Salesperson was helpful on my last visit.

Brad Friars

I bought a mousepad and then returned it and bought one on amazon. Great service!

Bill Allen

Always have what I’m looking for!

Jamie-Lynn Nassr

Always a dun place to shop.

Kevin Perry

Great service at the cell dept.

Youssef El-Khoury

Lots of selections of products. Not the best service.

John

Went in store was greeted and helped by a friendly young lady forgot her name but she provided great customer service found what I was looking for paid and was out the door in minutes great experience on Christmas eve morning

Matt MK

Always great sales. Good staff willing to help you out fully.

Rachel Mitton

Very friendly service and showed me what I wanted.

jack coner

good game

Patricia Gothreau

What a great store the staff at electronics was fantastic she helped me to get a new phone and Fitbit I will be back love my new stuff thank you Best Buy

iyebiye o

Location and parking was easy. The staff was very accommodating and attentive to our needs. There was someone at the door to greet and direct us.

bonnie yeomans

Loved it

Kolly Olatunji

Not professional in communications, a sentence such as "there is nothing I can do" is highly unacceptable from a big retailer like Bestbuy.

ciara depenit

needed a drive for my MAC air not available

Pac Stero

Cell phone shopping. Not always the best place to pick up electronics

Rik Sullivan

Meh

cathleen burley

Customer service not good when I go.

Emile C

Awesome service and knowing what they are talking about and explaining the difference between products

L Ritchie

Was much better as future shop. Much less stock now.

Linda Morrison

Very helpful staff

Tyler -

Cheap enough if there is a sale

David MacMain

Store has large solution. Good staff .

jean paul auger

Very helpful they go beyond there job scope I bet all my goods there because of it

Naomi Smith

Good service usually

Mark

Over priced on so many things, staff a bit pushy, buy online whenever I can.

Iam Zak

So clean and very friendly staff.

Emily Logan

Good store, but not the best customer service!

Dave Davis

Frendly helpful staff

Sharanya Prasad

The sales men are great- courteous, knowledgeable and always here to answer any questions - they acknowledge if they do not know an answer to a question and tries to find the answer . Really professional folks with good collection of electronics- cheers to Matt, Edurado and Jon

James Weeks

Helpful staff

Fern MacLeod

Friendly service, good size store

Melanie Chiasson

WORST SERVICE EVER I order online in August 4th and they charge our card on day one, we are now end of September and they are telling me that they don't have the product in stock. Even though they show it available online, the rep. told us the website wasn't updated regularly. They surely took their time to notice this and enjoy my money for 2 months before offering a reimbursement. WE WILL NEVER DO BUSINESS WITH THEM AGAIN.

Nathan Mac Donald

Big box computer store. Lots of prepacked product but a little on the empty side here in the city. Also if you need advice or parts you're better off elsewhere as the only sell new boxed product.

Mike Loughery

They didn't have any knowledge of the smart watch I was asking about, or any demos

Matthew Macarthur

Went there to buy a new laptop. I was very clear about what I needed this laptop for (basic use) the sales associate not only talked down to me and my mother (who was there with me) and tries to upsell a $400 laptop to a $1200 price point. Then she had the nerve to accuse me of looking for something for free, which I was not. She not only tried to over talk me and convince me that I needed something I didnt need, she was rude and huffed off when I called her out on it. If you plan on going here, I suggest you know exactly what you want and stick to your guns on it. I don't mind spending money towards an investment but these guys will just try to suck extra money out of you on stuff you might not necessarily need. Example: after advising her I did live in town and had no internet connection she tried to push a home automation system on me. The sales reps DO NOT listen to the consumer they seem to have their own agenda in mind as to what you need.

Christian Caissie

Awesome staff. Great customer service. Lots of supply on site.

P Donelle

Great customer service. Ordered online and picked up in store. Quick and easy.

Colette Duguay

(Translated) Nice store to find a lot of things in electronics. The employees are kind and helpful. (Original) Beau magasin pour trouver beaucoup de chose en electronique. Les employés sont gentils et serviables.

Alex Sfinx

Very good

lisa casey

A plain kind of place, lots of clerks but they do not seem know much...

Marc Levesque

Why even shop here when you can get better prices anywhere else? The instore help is of no help at all, they're practically glorified stock checkers and they wouldn't even match the price(Sale) they themselves had online on their own website.

Michel Leblanc

Little to no help from staff.

Robert Daigle

Good items and good service

James Legoff

Bought the Smooth-- Talker Cell Phone Booster. It is unreal. I was getting no more than 1 bar off my cell in my home now I'm getting a 5 bar connection. I highly recommend the item.

Norma Linscott

Great options on appliances and helpful staff

Phil Hamilton

Great experience

peter childs

A great store to shop and good sales people ready to help out!

Tom Tate-Williams

Salesman very helpful and knowledgeable on products. No hard selling

Steven Cook

Went in for a specific item. The person at the door pointed me in the right direction. Went to the item and needed to ask an associate a question. One was busy chatting with a friend. Finally got his attention and he pointed me to the middle of the store saying that he thinks the other item is over there. Went there and 3 associates were helping one customer. Got assistance from another one and he was helpful. He mentioned that the exact item was not in stock but I could pay for it there and pick it up in the next province over as they had 5 in stock. I asked if they would be holding the item as the one in Halifax I'd 3 hours away and he said they don't hold items longer tha 24 hours. Whole thing was not very pleasant.

Brian hannan

Amazing service, great deals.

Kolawole Olatunji

Not a good customer service, using a statement like "there is nothing I can do" is inconsiderate of a retailer.

Andre Landry

(Translated) Bad repair service but good sales service (Original) Mauvais service de reparage mais bon service de vente

Alta Bernard

Very helpful friendly staff they all rushed to help an electronics store is way better when there is no commission unlike how future shop not that I dont think that employees shouldn't get some kind of reward for doing a good job and it also helps to motivate staff to sell and help the customers find what they're looking for but unnecessary up selling isnt great either

Christina Wiebe

These people shouldn't even have the priveledge of a phone number, don't waste your time, customer service isnt even a voicemail. Guess Im driving accross town for a simple question.

Marion Taylor

Great service. Knowledgeable staff.

Curtis Flanagan

I was shocked on the level of service I have received from Best Buy. I was not a fan of Future Shop as was not willing to go in to Best Buy until I heard from friends about their experience. I have bought a lot of things from them in the last year for myself and work but in the last month I have gone in at least 12 times for some big purchases and the staff really go above and beyond to help ensure you get what you need and not just try and make a sale. I am very happy with their level of service.

John Martel

Good store, great staff. Nice product selection and there is some much more available online.

Bruno Noel

(Translated) they are available to help us (Original) ils sont disponibles pour nous aider

Tammy Feere

Very helpful

Amber B.

Love it got awesome bluetooth speaker

Heather Gogan

Great place for all your electronics!

Crystal Crowe

Lots of Staff around the store but no one offered to help us. When we ask for help they acted as though we were bothering them

Lawrence Nicoll

Knowledgeable staff. Good selection to help choose the right one

M Sh

Good

Patrick Buick

We found what we were looking for. It seems that in-store inventory and selection has suffered since they started pushing online sales. Lots of offers from staff to assist.

Duncan Bembridge

Easier to return the item than it was to buy it

cole lavigne

now customer service and wont pick up the phone if you need to call

Leondra MacRae

The staff are not overly helpful. I typically have to go ask someone for help after standing in front of the item I want that is behind a locked cabinet for 5 or more minutes. Items are typically on low stock as well. Sadly, its easier to buy online since the store switched from Future Shop. Needs improvement.

G Levesque

Gadgettsss

Thiago Chiarelli

Lots of products and good deals

Peter Bryant

Toys

Cindy Melanson

Went in for a VIP night with a scheduled appointment to talk to someone. Even had a phone call earlier in the week confirming my time. Got there at my time and no one was there to help me. Waited 15 minutes for my salesperson to come for my "scheduled" time. No one came. Finally flagged someone down to help me who told me the product was sold out and to just go order it online. Big waste of my time and very poor customer service. Will only shop online now and never in the store. I was not impressed!

Francois Boisvert

Good store for electronics but nothing special. There are better spots in town for high quality electronics. The reason for 3 star rating is because of the service. There always seem to be a lot of employees and even though they are not supposed to be comissoned based, they can be somewhat pushy. The expertise is hit or miss, a few times I've dealt with people that knew their stuff but a lot of times, the staff reads from the signs in front of the product and I cam do that on my own.

Dee Dubbaya

Good products and prices. Double check technical information staff gives. It isn't always right.

Justin Savoie

Every time I go at best buy I find unless you want to buy something that second that you are a bother.

Angela Matchett

Like the price match guarantee

Amy Obrien

Great staff! Very friendly and knowledgeable

Pascal Ferron

Lots of good stuff here. Not busy. Good parking.

Manuel Fontaine

Just generic items. If you need something special you need to order it

Randy Payne

Ok

Joseph Francis

Good salesmen in store

Mark Spence

Informative

Anna Moiseieva

Good shop assistants. Nice choice. Recommend

Justin Lackie

After a lot of thought I went to Best Buy to purchase my first gaming PC. After telling the associate that I was new to PC gaming, instead of asking me what my wants and needs were, he proceeded to tell me that i was better of buying an Xbox and not to waste my money on a PC. Made me feel stupid with his 5 minute explanation of why I didn’t need one, without any other questions besides “is it just for gaming”. What he didn’t realize was I was ready to easily drop $2000+ on a nice set up. I promptly left. This associate was also a supervisor. Poor move on his part

Douglas Estabrooks

Great service

ryan martin

Great prices

Jeremy Lirette

Prices on some items (mostly cables and other small items) were a bit high. Staff can be a bit pushy at times, with multiple people asking if you need help in a short space of time.

Edwin Mann

Excellent

charles roy

on hold for 5 minutes. wanted to talk to a rep about apple tv. nobody available to take the call. Moncton 50 Plaza blvd

Jim Mcneil

Unhappy with CSR. Not a good experience

Artem TSc

Good prices, attentive staff, excellent service

Marilyn Hayden

Staff are fantastic.

Chris Poole

I was in store for 15-20 minutes looking at appliances and not a single employee was to be found. I'll just buy them elsewhere.

Patrick Connors

Nik was very helpful and informative on the product I was buying.

Brian Donelle

Waited for someone to help me,only ten minutes. First time ever, normally don't get any and leave. Getting better I guess.

Druce Smith

Good fast service

allen robymag

Staff very helpfull

robert j

Great friendly staff

Mike Denomme

No one helped for 15 minutes while standing by looking at the AppleTvs

Steve Hebert

Worst service I've ever had no one helped and I had to find the product my self and carry it out

Rev. Sue White

Helpful staff

Chad Doucette

I like this place, good service

Robert Odell

Very poor customer service over the telephone. Called 5 times and they didn’t answer.

Katherine Furlotte

Great friendly knowledgeable staff

leigh roberts

Large selection VERY HELPFUL friendly staff

Terry malone

Was good but geek squad guy wouldn't help me cancel after having protection for 1.5 years,

Ramy Wagih

Missing staff

homayoon jazebi

Good place to see new electronic products!

Tony Dobry

Clean, modern building, staff friendly knowledgeable.

Trever Grant

Great place and keeps u looking all through the store.

Jordan Biseau

There posted phone number doesn't even let you talk to someone in the store. Gives you an automated message then hangs up. Serious slack in customer service

Georges Lanteigne

Took forever!

Emylie Landry

Pore service the guy at the cash..

glen sullivan

Good deals helpful staff

sophie melanson

Good place

Julia

Nice people great people everyone is so helpful

Madeleine Hachey

Service is exceptional

David Maiden

Tried to return defective earbuds and was informed earbuds are not returnable because of "government regulation". I understand that due to reasons of hygiene, earbuds can not be resold but that isn't any excuse to not refund my money for a pair of earbuds where only one side works. They should have returned my money and scraped the defective earbuds. I'm out $28 but Best Buy has lost a customer. There are plenty of other retailers in town that I don't need to deal with Best Buy BS.

Derek MacCallum

Very helpful staff

yummieelmo69

Overly priced

Robert Poirier

Had the product I wanted and the lady that served me was very pleasant.

William Turkewitsch Turkewitsch

Mouse pads not much good

Tim Melburn

Great store and sales people are not pushy

Claude D'Souza

I spent 20 minutes in the store and the so called customer service doesn’t exist. The manager at the Moncton Trinity center store stopped by to say “sorry we don’t have anybody available to serve you” just like that he walked me out of the store. Wow.

Carla Leach

Wheelchair accessible. Had everything I needed customer service very good.

Arthur Macdonald

This was the second time my wife and I went to Best Buy on Plaza Blvd to purchase an item. Last night we were standing in the tv section looking to be attended too. There was 5 employees walking around by us. It was obvious we were looking at purchasing a tv. Not 1 staff asked if we needed any help. Actually had 1 staff member look directly at me and then walked by us like we we're there. We walked out after 15 to 20 mins frustrated. Then went to Costco where the service was great and appreciated our business. We purchased a LG 75" the exact tv we wanted to purchase at Best Buy. This was our last time trying to shop where customer service was terrible for the second time in a row.

Janet Hickey

Eric in the soecker department was a great help!

Nick Daigle

Good service

Jackobz P

Great service

Marc Surette

good prices still miss the knoledge of futureshop

Kfos

Loads of tech

Jamie Corbett

Unbelievable service!! This store has also been out in the community cleaning up the streets! What a gem.

Millie Landry

great staff - but it is just another Best Buy

Wiliam MacDonald

The Amazon show room was great. Looked at stuff and then ordered from amazon and saved 20%.

Jacob Farquhar

Terrible customer service

Sarah

Fast friendly service. They not only price match but beat prices too so don't be shy to show them better deals elsewhere to save some $. Good selection in all departments. Geek squad is friendly and smart

Greg Colpitts

Lots of stuff

Dronesational by Monique Byrne

Went with my mom to exchange something. Zero issues and super friendly and helpful staff.

Fábio Sabag

Bad choice

Kirsten O'Toole

Bestbuy

Melody Layton

Always there to answer your questions.

Ra AR

Staff needs more training

Jason Long

Had what I wanted

Lori Lynn

Very helpful

Bill Thibault

Most of the people here act like you're asking for the world if they actually have to help you or look something up. There is the odd one every now and then that is actually pleasant and helpful but that is not the norm.

Boyd Ross

Clerks are overly aggressive and only interested in upselling. I went in to pick up an online order and they brought it three other peoples' orders to me before finding the right one. Good prices on big ticket items but you'll get raped on items like batteries and cables - get those things elsewhere.

Jasmine Bowie

Don't shop there a Christmas cause the staff is not train properly and they say anything to sell you something. I learn the hardway.

Justin Brooks (JB1kenobi)

Staff is friendly and boxing day deals are awesome

Dale Mowbray

Were very helpful

Willis Macneil

Friendly staff that are more than willing to take the time, to help you find what your looking for.

Claude Mcken

(Translated) Always find what I was looking for (Original) Toujours trouver ce que je cherchais

Christa Meadus

Terrible!!! Looking for a smart watch. Found one with all the things I needed. CSR refused to let me try it on, and had no examples for me to check weight or feel. I was expected to buy it unsealed and without even looking what the actual product was.

Isaac Lavoie

Good spot

Michael Campbell

Took a small item back within hours and the guy at the desk needed an attitude check.