Reviews of Canadian Niagara Power (Electrical Technician)

Danish Fazal

Canadian Niagara Power provides great customer service. They have experienced energy consultants who have provided energy efficient solutions to reduce my electrical bill. In addition, CNP has done all the required calculations to justify the energy savings and provided a rebate on electrical upgrades at my facility.

Konstantine Kentros

Recently our restaurant participated in the Energy Savings Program converting our lighting to LED. We worked with Michael Tibollo, which was a pleasure. He was extremely helpful, knowledgeable and informative throughout the entire process. I would highly recommend Mike to anyone looking to do a conversion.

Kevin S

Wow! Just wow! We had some power surges/flickers. Called CNP, they had the first tech out in under an hour. He assessed and hooked up a monitor. He called a second tech with bucket truck to fix the connections at the pole and house. They were out in less than an hour. First tech came back the next day. Power was not within limits. Again other techs traced and fixed the issue down the road less than an hour later. First tech comes back the next day because the monitor stopped the day before, just to be sure the power levels were within range. Thinking Cogeco needs to take a lesson from CNP on their fantastic response time. The techs were friendly. Wish I had got the first techs name with the beard who said he lived near the Fort. Had a great conversation. He explained everything perfectly and was kind and courteous. I'd like to buy him a beer! Great job CNP, now just lower my bill and we will be good :)

Jim Cassan

Mike and Taylor are doing wonderful things to educate companies like ours on power consumption savings. Great people with great ideas. I highly recommend getting these guys to your business for an assessment. First class service all the way. Thanks for the ongoing assistance.

Terry Marr

Recently I assisted with helping South Niagara Life Ministries ( a non profit organization in Fort Erie) participate in an Energy Incentive Program by upgrading all of their older lighting to LED technology. Mike Tibollo was our contact person at CNP throughout the process. He was knowledgeable, efficient, helpful and friendly. He was able to step us through the process of getting our rebate and took care of submitting our claim and personally delivering our rebate check to us. Now that is 5 star service!! With the installation of the new bulbs and transformers where needed being donated to us by two volunteers the upgrade costs was minimized. Thanks to all who helped with this project.

Mike

CN POWER is a joke. Expect a power outage at least once a month with this joke of an outfit.

Deidre Hammond

For Claire's Delivery Service Ltd. - from Sean Simpson - thanks Michael - you did a great job for us with the Save on Energy program!

James Young

Would be nice if we could go 1 week without loss of power.

heather lampkin

OK so the lights work, ill give them that, price service everything else is ridiculous.. right down to the automated calls that are unintelligable telling you they would like to speak with you but the call comes after hours! I realise we dont have a choice but to use your service, however a little customer service goes a long way

St Pauls Anglican Church

Recently our church participated in an Energy Incentive Program. Mike Tobollo was our lead contact person throughout the process. Mike dealt with the electrical supplier to ensure we would be able to source the proper fixtures to work within the church space in particular. The old 500 watts bulbs don't have a direct replacement. Mike investigated options and gave a recommendation based on not his knowledge, but a Lighting Suppier rep he had attend the church. Our congregation noticed the change in lighting, brighter, clearer light with positive results. Thanks to Mike, his co-workers and peers for the effort put forth to help ensure we achieved the best possible outcome.

Sean Hutton

As Provincial energy suppliers continue to raise electricity supply rates, our local utility distributor is working hard to help customers control rising cost through energy conservation programs. I have worked on numerous energy upgrades with the assistance of the CNP's Conservation and Demand Management staff. The financial assistance these programs offer has made the projects feasible for my company. Most upgrades offer a return on investment in under 2 years, and the savings increase each year thereafter as the cost of each kilowatt of power continues to rise. The cost of not becoming energy efficient is no longer affordable. I highly recommend CNP as one of the best utility operators in Ontario.

Beverley Hannigan

Very efficient. Great job.

Diane Poulsen

Tree came down on our street this morning at 4am, pulling wires and causing a minor fire on hydro-pole, we called Niagara Power and they literally came out within minutes of us calling, thank you.

Mark Crayden

My company, Canusa Logistics, recently upgraded our office and warehouse to LED lighting. Michael Tibollo from CNP coordinated the entire process including applying for rebates with the provincial government. Not only did he supervise the design and installation but also saved us a lot of money. We really appreciate everything Mike and CNP did for us!

Mark Beach

This 5-star review comes from my experience working with Michael Tibollo from Canadian Niagara Power on an Energy Retrofit Rebate Application for work done at our church. Michael was EXTREMELY knowledgeable, patient, and efficient. Well done, Michael!!

Andrew Dempsey

I found my dealings with Canadian Niagara Power to be exemplary. My client wanted his LED lights installed by a specific date, to meet a deadline. Based on previous experiences with other hydro companies, my biggest fear was that the Save On Energy application would take several weeks to process, putting us past the timeline my customer was working with. Within a day and a half, the application had been approved, and we were ready to proceed. The job was completed well within the time frame my customer specified, and he was extremely happy. I cannot say enough about how pleased I have been with all of my interactions, whether it was on the phone, through email or in person, with Taylor at CNP. I highly recommend their services.

Rob McCulligh

Working with CNP - Conservation/Demand Management Team (Mike/Taylor) on multiple different projects at our Food Processing facility in Niagara. These guys are very knowledgeable and have helped us conserve energy in multiple areas of our plant! Thanks for the support gentlemen!

Jim Bechkos

I have worked for the last 5 years with City Electric Supply as the outside sales person, and have done a number of lighting projects and retrofits with the Save On Energy Program. I would like to commend both Mike Tibollo and Taylor Wilson for the extraordinary service and attention to detail they provide to their customers and distributors. Given my position, and dealing with more than just one Hydro provider, Mike and Taylor were far and beyond the most professional, and responsive representatives I was privileged to work with. If all of the CDM advisers were like these two gentlemen, I'm sure reduction targets would have been met months, or years ago! Two top notch guys, CNP is lucky to have them!

John Trevisonn

Over the past several months I was involved in a complete retrofit to LED lighting at the Italian Canadian Cultural Centre in Port Colborne. The initiative was conducted through the Energy Savings Program. I worked closely with Mike Tibollo, an extremely passionate, knowledgable and efficient individual who patiently guided me through the process. Our organization saved thousands of dollars through the program and now save hundreds on our utility bill. Mike is a "gentleman and a scholar". It was a pleasure working with him.

Connie Charron

Mike Tibollo was more than helpful. Efficient, friendly, knowledgeable and came out to explain the procedure with us. If a problem arose he was right there. Process was handled quickly.

Dave Sherk

I just want to thank the professionals in the Energy Savings Program for there excellent service. From first point of contact to receiving our rebate cheque they were there in a flash and answered every question posed. On behalf of the Peace Bridge Duty Free, thank you

Jamie Pietz

When they ripped the bell lines off my house when moving hydro lines and you call them two days in a row to see when they are going to fix the damage no one will call you back . Time to get my lawyer involved .

Gino Spada

Great experience with Michael Tibollo in Fort Erie. He pretty much spoon fed us all of the instructions in order to expedite the process. This is the second time I've had the pleasure of working with Michael. Great programme, great lighting, and great savings with the incentive from the Save on Energy Programme.

Jeff Bognar

Very fast and efficient service. Very happy with the results.

trid baarda

It's a utility we need ... don't need to say more.

Isaac Stansfield

I have nothing but good things to say about dealing with the CNP. Taylor and Mike were very knowledgeable and assisted me and my company with making efficient economic decisions about hydro usage. Without there help i would've struggled tremendously about the best path going forward. I hope they're around for years to come.

guy sherk

We want to thank Mike for all his help with the recent upgrade to LED lights at our store in Port Colborne, (Sherk Timber Mart), great job.

Bill

CNP were great in signing us up for the Save Energy rebate. Our new LED bulbs have already saved us on our electric bill and the process was easy with CNP staff helping us throughout the process. Great Job!

Dean Rosiana

Our experience with CNP was a positive one, Mike and Taylor were of great assistance in our LED upgrade, I would highly recommend contacting them for any Commercial/Business upgrades you are looking at as they will direct you properly, thanks again guys for all your help

Margaret Homewood

Recently our church participated in an Energy Incentive Program. Mike Tobollo has been our contact person throughout the process. We wanted to take a moment to let you know what a wonderful, knowledgeable, efficient, helpful and friendly individual Mike is. Mike kept us on track, told us about deadlines and assisted us through the process. He kept our needs forefront of all his actions which was greatly appreciated on our part. We are now experiencing better lighting in our church. You receive a 10 out of 10 from us due to Mike's professionalism and efficiency!

Yogesh Modi

I gives me a great pleasure to write this review. I met Mr. Tibolo, Mike from CNP few years back and I must say he helped save me thousands of dollars by helping to take advantage of the incentives given by CNP. Mr. Tibolo assisted me with all documents needed to apply at all three times at different years, assissted dealing with contractors and follow up after all work was completed. Very honest man, a great person to work with. I wish him the best and continue to keep up the good work. Thank you.

Jeff Propper

I have been involved with the group at Canadian Niagara Power on a number of projects over the last few years. They are great to works with and are willing to do what it takes to offer their customers the best service available. They are quick to respond and will help you work through any issues you may run up against. I give special thanks to Mike Tibollo and Tayler Wison for there special efforts with a very large client.

Milton Braun

I really appreciated Mike and Taylor's help with our lighting upgrade program. Both are outstanding in their technical expertise and in their ability to make the process transparent and trouble free, good guys as well!

First Last

Many of us are laid off due to covid. There is only $2000 per month coming into our home. Electricity companies were supposed to ease the rates. Our bill has gone up! Most expensive month yet. I will be forwarding our bill to the premieres office.

Robert Hiller

Canadian Niagara Power provided an excellent service during our recent renovation of our Kingdom Hall Of Jehovah's Witnesses in Fort Erie. We appreciated working with you in our application process for the energy saving program. It was a pleasure working with you on that. Thanks so much Mike Tibollo!

Jana Thompson

I have been involved in several energy saving retrofits in apartment buildings including window replacements, lighting retrofits and most recently to upgrade the heating systems. Mike Tibollo and his team at CNP have guided us through these Save On Energy projects, worked seamlessly with our consultants and engineers and we are extremely pleased with the hydro savings we are realizing from these important projects. Thanks to Mike, Mary and the team at CNP for all the help!