These guys are awesome!
They did a fantastic job replacing the roof on our brand new trailer. Brand new you say? Yes! Soon after we purchased it, we had to return it to the dealer to have a factory defect repaired under warranty. What should have been a fairly straightforward procedure somehow turned into a disaster resulting in cosmetic damage and a torn roof membrane. Not the result of some unfortunate shop accident, rather the result of extremely poor workmanship. So poor, in fact, that we decided to risk forgoing the warranty process and seek an independent service shop to restore our new trailer. Our search led us to Courtenay RV Specialists.
The question put to the Specialists was "can you restore our new trailer back to the new condition it should be in?" Their answer was "yes, and even better than new." As it happened, at the time they were in the process of replacing the roof on an older RV and were happy to display the work in progress. The skill and attention to detail was impressive and we felt confident in leaving our trailer in their care.
Sooner than expected we received a call "would you like to come in and see your new trailer? It's done." Wow! The work they did was simply fantastic. It really looks, and is, better than new. Furthermore, they put in a special effort to fit us in during a busy time so that we could begin using our new, and as yet unused, trailer before Summer slipped away. They cared!
If, like we were, you're looking for a place to service or repair you RV you really owe it to yourself, and your RV, to come in and talk to these guys. You'll be glad you did. Highly skilled, knowledgeable, easy to talk to and reasonable shop rates. Courtenay RV Specialists is where our RV will be going from now on..
Thanks guys!
PS - for those who are wondering - the factory did help with the expenses.