Reviews of Walker ClimateCare (Electrical Technician)

Anna Russell Royal LePage Performance Realty

I just wanted to share how very impressed I was with Edward Tanguay who performed our annual furnace maintenance and while he was here also offered to clean the gas fireplace. He showed us how to save on our costs by offering the WE CARE maintenance program. oday's servicing literally has paid for a year of service plan fees. I will definitely be recommending him and Walker Climate care to my clients that purchase homes through me. It is a win-win.

Donald Crites

We had Walker Climate care install a tankless hot water system and humidifier. The two guys where very quick and professional. They explained how the system works and answered our questions. We plan to have them replace or furnace and air conditioning when it is time.

Matt Saunders

Recently had to change my furnace and AC unit and went with Walker as I've dealt with them for a lot of years now and the new installation was a reminder why I've been a client for so long and always choose Walker for heating and cooling issues along with maintenance. Customer service is always above average (Kate was absolutely fantastic to deal with), they are reliable and responsive, they don't try to upsell you or sell you things you don't need and you can count on them to do the job as promised and do it well (the installers were professional, clean, friendly and didn't leave behind any mess). I appreciate their services and would recommend them to anyone.

Martin R. Bazinet

The whole crew came to my house in Moose Creek. They did an amazing and professionnal job. They took care of the old oil furnace and replaced it with a new propane one. They work rapidly and efficiantly making sure to have everything done in one day. They texted me the morning of the install to let me know they were coming. They had a carpet put down over the floor to make sure everything was clean. Wow. They are great and I highly recommand there awesome service. Thank you!

Reg-Nancy Poirier

Serviceman, Jayson, arrived at the scheduled time, worked professionally on both the gas furnace and fireplace and left both work areas clean. Quite satisfied with the work.

Gabe Ortiz

I don't normally do reviews but today I am. Both Matt and Harry installed my unit and did a maintenance check on my furnace. they were clean, professional, and knowledgeable. I would totally recommend this service.

carol champagne

I had an emergency, and they were here at my home quickly removed my old tank and put a new one, service was great. I would recommend them to anyone.

Jodie Cober

I would recommend Walker to anyone. They are very professional and they make sure that their customers are very happy. My personal experience was a positive one! Thank you to all the staff you are truly amazing ????

Katrena Fisher

Had an amazing experience with this company, heating units work really well no complaints at all, the guys were very polite and professional , very friendly and answered any questions asked by myself and 9 year old daughter lolThank you JD, Amos and Colton for your hard work today, especially during a pandemic ????

Gaven Gonsalves

It’s been a year since we moved to Cornwall and from the beginning we have been using Walker for our HVAC system maintenance and other services. Recently our AC broke down and we had Technician Mike to diagnose the issue right away, got the pricing for new AC and had it installed on very next day. Thanks to all the office staffs and the installer Brock and Matt to install it very quickly who are very professional and punctual. Very happy with all your services and all the Best wishes for whole Walker Family!!!

Barbara Haase

amazing prompt service - fully deserves 5 stars - highly recommend this business

Carol Lemelin

We were very well served by the installation crew from Walker. The crew was very effective and carried the work in less than a day. The work also involved removing an old unit as well. The electrical connections and installation of new pipes for the new one is neat. We would recommend Walker Climate Care for your A/C project.

Kathi Poirier

Mike McCallum arrived this morning and fixed my leaky air conditioning unit! He was professional and efficient, quickly dealing with some less than ideal unit issues to fix the problem. To solve my "forget to schedule maintenance" issues a plan was asked for and Mike knew exactly what I needed. Excellent work, prices and employee. Thank you so much Walker Climate Care!!! (Specifically Mike!)

Joe Savoie

The Technical personnel came to adjust our gas fireplace, I requested it because it was giving off a strong smell when we lit it.everything seems to be okay now.

Stuart Prevost

Excellent service during installation. Stayed to ensure my parents, the homeowners were comfortable with their system. Helped to ensure the Ecobee thermostat was connected to my app. Excellent work from diagnosing the old furnace and the issues to the quote and to completion of the installation! Thank you Darcy for your work on the quote and Jason and Harrison for the installation and support!

Sue Prieur

Big Thumbs up to Kate, Leo and Josh. Great work, very professional. Thank you Walker Climate Care.

Amanda Denneny

Fast service, very polite and professional service. Explained everything step by step to me

Julie

We recently switched out our wood fireplace for a propane insert. Jason, Matt and Danny did an excellent job with the new installation. They were punctual, informative and cleaned up after themselves. Highly recommend.

N Q

Spotted potentially dangerous problem that needed to be rectified immediately. Was able to come right away for a quote, and came early next morning to install new furnace. Harrison and his partner were friendly and professional. Harrison …

stefani groulx

The receptionist was very nice and professional and the technician was efficient, friendly and knowledgeable. We will definitely use walker in the future. Thanks for a great experience!

Alyson Graham

We were very impressed with the professional and timely service we received from the Walker Climate Care team. From the initial phone calls to the final installation, we were very satisfied, and would recommend Walker to friends and family.

Scott Buchan

Everything I have ever needed from Walker Climatecare they have delivered. My account person Kate was a tremendous help with all the questions I had. The service staff show up on time, complete their work in a timely manner, and take the extra time to explain what they did & answer questions. Best part of the whole staff .... they are extremely friendly and easy to talk to. I highly recommend them just for the outstanding client service.

Sarra Lalonde

The customer service alone was above and beyond, Kate was amazing while sitting with us and discussing our options Mat, Ed and Harry was great with the install, very informative on what they were doing, it was all around great service we would highly recommend walker climate to anyone having issues with their ac.

Carolyn Hudson

Booked non-emergency repair, arrived as scheduled, made temporary adjustment to gas fireplace insert. Personable, polite and efficient technician. Walkers is a reliable company we have used for many years.

Tina Whitman

I have been very happy dealing with Walker ClimateCare. I have had the furnace maintenanced and the technician was able to answer all my questions. I am taking advantage of Walkers Wecare program, do ask about it! Our furnace broke down this week and with the cold weather it was so nice to be able to call the office and have a customer care person answer the phone and have a technician, Jayson visit the same day. He was very pleasant and found the issue, ordered the part before he left the house and offered a heater for overnight. This is why we will stay with Walker.

Jocelyn Coffey

Walker Climate is the way to go. Highly recommend them . Jason ,Danny, and Brendan, were the service men that came to install my ductless heating system. Job was done with efficiency and no mess. Thank you to these 3 great men.

Richard Hudon

An estimator from Walker Climate Care visited our residence to provide an estimate for providing a tankless water heater and installation cost. The estimator was most pleasant, professional yet easy going, knowledgeable, enthusiastic and courteous. I accepted the estimated and paid on the spot for the whole cost of the contract, having done extensive research over the past 3 years on my selection of tankless water heater, having provided other alternatives than my preference. I would highly recommend this company to anyone contemplating installing a tankless water heater.

Mike Taillon

They were very respectful and professional when they were working on my central air conditioning system

Macario _Mayor_ 1108

The professional installers that went to my place is Jason and Mat. The service installation that we received is way beyond compare. I highly recommend them. From removing our old ac to installing the new unit. They were very careful in removing and installing the old and new unit. All questions that we have are answered. Even to the tiniest detail how the unit works where explained by them. They did not leave our place without cleaning it. Very very professional. Kudos to them and to the company that hired them. 5 stars are not enough. They deserve more. Thank you again for the very good service.

Nicole St-Denis

I contacted Walker Climate Care to get my gas fireplace installed. They were quick to respond and confirm an apt. The technician they sent (Leo) was very professional and did a great job. Thank you Walker Climate Care!

Steven Hamilton

We had a furnace emergency early on a Sunday morning in the middle of January. I called the 24hr emergency line. We received prompt, professional service. The service technician, J.D. showed up within the hour. fixed the problem quickly and easily. Really nice, and outgoing guy. Definitely recommend.

steven niemi

Edward Tanguay a great representative of Walker ClimateCare. A young “professional” who was thorough and meticulous. A great hire by Walker as he truly represents your branding.

Anita LeBon

Very pleased with the work. They explained everything to me. Much appreciated.

Annette Zgeb

Leo was efficient and professional and polite. He was very nice and explained everything to us. I would recommend this company.

Christine Dor

Excellent service on propane stove

Beth Calder

J.D./Amos/Colton were here to put in a new fireplace insert.They were friendly and very professional...Did a great job..would recommend this team anytime

Blooming Grace

Edward was friendly and professional. He explained everything and when he found a problem with a seized fireplace fan, he arranged to get me a quote for the part and installation. Definitely would recommend Walker.

robsync7

The customer service was unbelievable. They were quick, efficient and professional in everything they did. Thank you to Leo and Will who installed the tankless hot water system. We appreciate you taking the time to clean up afterwards and explain the system to us.

Heinz Wagner

Darcy was very friendly, knowledgeable and professional! Pleasure to deal with!

Julie McCann

Jason and Colten came to connect our new gas range. They were absolutely lovely. Very professional, helpful and simply really nice young men. They are a credit to their employer. We were very happy with the service.

Micaylah G.

These folks are very professional and yet put you totally at ease in a friendly manner. Leo did as much as he could here and it's much appreciated. With complete trust we have signed on to their maintenance plan. I look forward to doing future business with these people.

Trevor Barnes

Melanie, who is very polite and professional, set up the appointment. Edward and Danny were the technicians that came. I can’t say enough good things about them. Professional, polite, informative and clean. All around excellent service. I would definitely recommend this company.

Annie Boltz

This is not the first time we've dealt with Walker. We purchased an air conditioner from Darcy. Darcy took the time to review our options and answer our questions. J.D, Patrick, Danny and Marc came in for the installation. All four of …

ItzMe Renee

I am very pleased with my new HVAC system installation. Jason and Mat were great! Prompt, clean, professional and even patient with my anxious dog. They answered all my questioned and cleaned up after themselves as if no one had even been here. Thanks!

Océane La Baleine

The staff at Walker Climate Care are amazing, and very professional! They came within one day (They even offered same-day but it was too late in the evening for us so we asked for the next day), they were super organized, and did excellent work. I can tell they are professionals and they really know their stuff well! Great work, and super nice employees! Thank you so much to everyone involved for your work! Very pleased!!!

Brian Merpaw

Originally decided on Walker Climate Care 18 years ago to install central air for the first time in our home because they were willing and able to answer any and all of our questions and concerns. Fast forward in time...turned to Walker again for all of our needs. Professional, timely and efficient from diagnosing the problem, quoting on options and fully completing the job! Would never hesitate to recommend to anyone. Always a great experience. Thanks again!

Jack Lindsay

We had our air conditioning system replaced, from the start of our experience with a quotation, to accepting to purchase of unit. I must say all involved with our unit replacement were all curtious on time worked safely and handed us a new system without delays and functional. Thank you Walker Climate Care. I would recommend Walker Climate Care without hesitation. Jack and Maureen Lindsay.

David

Brock and Harrison did a great job installing my new tankless water heater. They were very friendly and good humored, especially for a Monday morning. They encountered a few small challenges during the installation which they explained to me in detail BEFORE any work was done which I greatly appreciated. Together, we discussed possible solutions and we were able to find something that I was happy with. They kept their masks on the whole time even though they mostly worked in a room away from the rest of the house and did a great job cleaning up at the end.

Mallory Amirault

I would highly recommend this company! Our experience started off with Darcy coming out to do an estimate and inspection. He was very kind and very informative. Then we had Danny and Edward come to do the installation. They were super friendly and worked really hard. They did a great job and cleaned up after themselves when they were done. Then they made sure we understood how things worked before they left. I would definitely recommend this company to everyone! Very happy with their work!

Christina Goulet

Jason and Harrison did a great job with our install. Clean, and efficient.

mcmigue17

We had an excellent experience with this company. We called last night thinking we might have an emergency, a technition called us right away and it turned out that it wasn't an emergency they suggested to save money by holding of until today to make an appointment. Michael and his partner came this morning and they were great! They were polite and asked us if we wanted them to wear masks. They explained to us what was going on and showed us where all the filters are and how to keep them clean. I would recommend them to anyone for the great service and a job well done.

Julia Graham

Exceptional service, from start to finish! Darcy came for the sales call and provided an efficient and thoughtful estimate, taking extra time to answer all of our questions. Kim in the office was prompt and courteous, making the scheduling effortless. Leo and Will did the install. They were friendly and professional, taking extra safety precautions to ensure our family was COVID-safe. They cleaned up the work area nicely, and walked us through how to use our new thermostat and what we can expect from the new AC unit. We would not hesitate to recommend Walker Climate Care to family or neighbours. Thank you Walker team!

M Bumsly

Kate was Very pleasant and knowledgeable of the products, we have yet to decide on our course of action.

Lynn Leduc

Brock & Mat thank you so much for doing such a fantastic job of installing our new furnace and hepafilter. You guys were both professional, knowledgeable and efficient. Thank you Walker ClimateCare for another job well done.

Le Vulcan

Furnace and A/C bought eight years ago and have been performing very well reliability is a key thing. Technicians are experienced and care!

Edward Mugford

service is going down hill had stove serviced as i do every year before winter month or so later stove stops working call for service again and this guy cleans what first guy should of done now seem i paid for the same job twice

Calvin R

Do not call these guys for a repair. They will try and convince you to buy an entirely new machine instead. Not only will they not know how to fix the problem, they will charge you $125 for the misdiagnosis too. They said the repairs for my furnace would be upwards of $700 with a 4 week wait time, but that I could get a new furnace by Monday if I let them know right away. This is a cheap urgency sales tactic to try and pressure you into making a rushed decision. I called another company and they fixed the problem on the spot. It did not cost $700 either. It cost $85. Save yourself some money and headache and avoid these guys for any service work. Companies like this are why HVAC gets a bad name and it's a shame as there are so many honest workers and companies out there. Walker ClimateCare will try and take advantage of you.

Suzanne Lafleur

The company that installed our unit and that has been coming here for 10 years just lost our business because their technician was upset that the cat litter was in the same room, in spite that we removed the cat litter and cleared a path to the side door the company refused to return to repair the equipment they installed, very unprofessional...I will never reccomend them

Luc Demers

Leo was very knowledgable and had great advice, i highly recommend Walker climat care

tom wood

Excellent service very clean will recommend them for sure thank you

Jayne ER

They installed our new furnace/heating system and mounted the thermostat. JD and Amos were professional, prompt and willing to answer our myriad of questions. I highly recommend Walker and these technicians. Thank you guys! Jayne Robbins Swenson and Donald Acheson

Steve Smellie

Great service again. Prompt and professional as always.

Vincent Pace

Friendly and quick. Darcy awesome and install team are pros

Suzanne Rowlands

Leo and Josh provided excellent services, thank you. We have used Walker for numerous installations (furnace / air / fireplace) over the years and are very satisfied.

BARBARA MUTCH

The office team and reception team are outstanding - they really take care of the customers efficiently, promptly and politely.

Oliver Klozzon

Part 2 ~~ April 30th 2020....Jason and Matt just left from the install...2 great guys! Took the time to make sure everything worked great and did a great clean up! …

Cathy Bentley

After some confusion by Superior Propane about why Kate and Julia were at my door instead of guys and a new Hot water tank was sorted we chatted and not only did I get a new Hot Water system I decided yes it was time to replace the furnace and AC unit that were on borrowed time. Thank Heavens Walkers has a payment plan!! The 2 young guys (sorry, forget their names) who installed the Tankless Water Heater were awesome!. Jason and Matt came and installed my furnace and AC and again Awesome job done and Awesome guys!! I have also decided to have a propane fireplace installed soon thanks to Darcy and Kate!! I couldn't put my finger quite on how I wanted to describe these Awesome people except to say they made me feel like family...Better than even!! I must admit it was really neat meeting someone who shares my COOL name ????.

Jennay Ladouceur

I had a great experience working with the team at Walker for my heating and AC needs, Thank you Leo, Kate, Jason and Harrison for making this stressful time much easier.

Kim Westley

I had Walker climate care come in and installed. I have to say Jason and Matt were unbelievable with their customer service and knowledge... they made sure I was completely informed on how it worked and did not leave until I was ok with everything. I have already recommended them to friends and home owners I know. If I could give Jason and Matt 10 stars I would but only able to give 5 job well done boys thank you for the great work and a big thank you to Darcy for the follow up with me after install!!!

Elaine O'Byrne

The team of Brock and Matt were respectful and professional. They left the area clean. They took away my old water tanks with no hesitation.They installed the product perfectly. It looks great. I highly recommend this company.

Nick VanSleeuwen

The entire experience was easy, I got notified by text message ahead of time when they were coming so we could get ready and the paperwork was all done on a tablet. The tech was downright pleasant, he took care of the task at hand, answered my questions, and left the work area clean. All in all, a positive interaction.

Groovy Yurts

Had gas heating & A/C system installed. Absolutely excellent service, clear, fast and efficient, from start to finish!

Karin Howell

J D and Brad did an excellent job. They made this experience as pleasant as possible. Walked us through every step and answered all our questions. Very professional.

Shannon Boileau

I just wanted to say thank you to Leo Pilon for installing the gas pipe into my home he was very professional, neat and clean

Andy and Chris Gadd

The staff , installers and techs were awesome, answering all of our questions and explaining anything we wanted to know. Jason R and Calvin were thorough, helpful and friendly doing inspections for us. Jason S and Mat who did the installation were knowledgeable, efficient super friendly and fast!! They answered our endless questions and gave us a thorough tour to show us how everything worked. Michelle, you are a gem, so pleasant do deal with, patient and always friendly and helpful. Kate, what can we say. You are an absolute pleasure, you deserve a medal. We appreciate all of your help, advise and endless patience. Thank you all so much!! We highly recommend you.

Sandra King

We purchased a new gas stove and were pleased with everything from Darcy's initial visit, communication with the excellent office staff, and great installers JD, Brock and Mat. The installation went flawlessly and we are super pleased. Great job! Highly recommended!

Roger King-Poitras

Leo and Josh did great work. They were punctual and professional the entire time and did not leave until the ac unit was working. Thanks Leo and Josh and team for the great work

Daniel Dev

Harrison and Mat installed our HEPA filter system today. They were both very efficient, professional and extremely knowledgeable. Harrison also walked us through our ION thermostat that had been installed on Friday. He was a wealth of information and it was very valuable to us in order to help us to set up and use the thermostat properly with our newly installed Heat pump and gas furnace. We appreciated it very much.

FickesLanding

Great service tech, He was polite (even spoke to my dog)fast fast worker His clothes, truck and even tool box were clean. I like that

Carole St John

Harry, Mat and jassyn did an amazing job. Hard workers, very pleasant and personable. Very thorough and great quality service.

Maria Ranallo

Thank you to Jason, Harrison, Josh, Will, Brock and Matt for doing a wonderful job on our new installation. The team was punctual, knowledgeable and very friendly.

Dan McCulloch

We belong to the WeCare program with Walker Climate Care. They do yearly maintenance on our equipment and are on standby 24/7 if an emergency should arise. It is a comfort to know that everything is working up to par and if any small issues are noted, they may be repaired/replaced before a major issue/cost occurs. Our furnace, fireplace and heat pump were installed by them a few years ago. Today, they installed a tank-less hot water heater. A big shout out of thanks to Josh and Matt for the installation. They were friendly, introducing themselves on arrival and very personable. They were professional and courteous to answer our inquiries and reviewed with us the new system. They left the work area spotless and recycled our old equipment. We would recommend Walkers for your climate care needs.

Helen James

Walker ClimateCare replaced my water heater today. Very impressed with the service of this company who were able to install a new water heater within 24 hours of old one breaking. Jayson was the technician who came and was very hardworking and competent. Great work, especially during difficult pandemic conditions.

Shane Benish

We purchased a new home this year and wanted to have the two gas fireplaces serviced. We saw they had been installed by Walker and so we called to book an appointment. The booking process was easy and they followed up with reminders closer to the date. Their technician, Jason, did an excellent job servicing our fireplaces and teaching us about the various features. He was very professional and knowledgeable. The price was also very reasonable for the level of service. We will happily continue to use Walker for all of our heating and cooling needs.

Scott Mason

Edward, Danny, Matt and Jayson were courteous, professional, pleasant, and gave me great confidence that they could tackle my tough install. It all went off without a hitch and I am very happy with how they managed the situation. . This is the second time I use Walker, last year it was for a new Air conditioner unit. Pleased both times! Great job guys!

Roddy A

We had Walker replace our Air Conditioner plus add a new Air intake and a Hepa filter system. They promised to be here between 8:30 a.m -9:30 a.m, they were promptly here at 8:30. Jason and Harry were awesome and professional. They answered all of our questions and helped us to understand the new system in a clear and concise way. I thank Walker for their service and highly recommend them to anyone wanting a good Furnace/Air Conditioning company.

Chris Colley

First thing is that this review is based in the company itself. The tech that attended was great and very professional. As for the company itself, that’s a different story. Started off by paying upfront the part that was needed as well as purchasing the climate care monthly subscription, $11 per month. Was told that I would receive a call about booking an installation appointment after the first service call. After a month I contacted Walker climate care and was told that they needed to get an update and to expect a call back. I waited and called back again 3 weeks later getting the same “have to get an update and expect a call back”. Waited another 3 weeks, nothing! Called and spoke to a Mgr who acknowledged the delays and was apologetic. I was told that they would personally look into it and would let me know in a couple days. No call back. Finally I called and cancelled the part that was ordered, cancelled the monthly climate care and requested a refund of the pre purchased part. The poor customer service was very surprising for a company with such great reviews!

Dan Cavanaugh

Arrived early, quick diagnosis and effective results. The price was very reasonable considering the demand on their services. My house is so comfortable I may never go outside again.!!! lol My technician was Mike. Ask for Mike. Dan

Susan Hoppin

Had crew come back to connect Gas Stove after installing gas line last week (before I had the stove delivered). Great crew Josh & Leo were in and out quickly and tested all worked fine even took my old stove out to my garage (took them no time) but helped me as I could not have done it even with someone else help. Were very pleasant would highly recommend them - Hope Walker Climate Care appreciates their staff as the crew that came in last week were also very pleasant and helpful.

Ken Daviau

Mike and Matt were very thorough and provided great service. They conducted themselves professionally. I would have them come back to service my GEO-Thermal furnaces again.

Brendan Groves

Very good service and will use again. I had called Friday and was able to get a service completed Monday. They were transparent and upfront with the cost and the service technician was informative and open to any questions. I very much appreciated reviewing pictures of findings on a large screen tablet, and didn't feel pressured into decisions regarding my equipment or their care plan.( the service found an aging part that may need to be replaced in the nearer future).

Karl MacKinnon

Fast and professional service from an experienced tech.

Gowri pathmalingam

Knowledgeable team and great service in timely manner. Quotation and installation of new furnace and hot water tank in 24 hours. Thanks to the entire team of technicians and the office staff.

Justin Massia

Darcy was a knowledgeable and great sales person. Who answered all my questions and concerns. And help figured out the a/c I needed. Replacing my old tired unit. Danny and Eddy come to do the install. At the earliest appointment . Danny and Eddy come with a plan. And did not waste time. Installing the new unit. What a knowledgeable, easy going team that like a job well done. They cleaned up like they were never there. Lastly helped with the instructions. What a cool team. Soon I will be cool too. Thanks Walker ClimateCare.

Ivan Hunter

Walker Climate Care is highly professional firm. I am very much pleased by Edward’s technical knowledge maintenance of Electrical Furnace. Mr. Darcy has excellent marketing skill with great level of technical knowledge. He has explained very well about proposed Natural Gas Furnace and HVAC System.

Blair Mayer

From the very beginning my experience with walker climatecare was excellent. Great pricing. Purchased a Regency wood stove, pad for under stove, chimney, blower for stove, …

Alan Benjamin

We had our on demand hot water heater installed. We had service the day of our call - inspection and quote for new equipment. The new heater was installed two days later. We received a phone call on day one re the time to expect the technician. We received an accurate time for installation. All the staff was professional. Mat and Brock installed and were efficient and helpful.

Bernie MacDonald

Also had fireplace checked/ Thanks

Jacqueline Benson

Leo was very professional knew the problem almost emediatly had to have a new thermostat also but all good now ????

Elizabeth Viau

Hepa system was also checkrd

Corey Tarbell

So happy with our new fireplace from Walker Climate Care great service and a special shout out to Colton for helping install the Bricks! Thank you

Tony Palladini

I've been a customer for 2 years, this is my first review. A service technician named Jayson R. came to perform our annual maintenance last week. He was very polite and professional in his work. He respected all current Covid protocols while in our home. His service included inspecting and cleaning our Hampton propane stove and our ductless heating and air conditioning system including 4 cassettes. He provided excellent service and he is to be highly recommended. Anthony Palladini

Lorena Hurtado

Excellent customer service, technicians are friendly and knowledgeable. My water tank stopped working and they were at my house within an hour of calling. I had the replacement water tank installed and functional within 4 hours of my call. Amazing crew! Thank you for the excellent job!

Odette Bonneville

I would like to express how pleased I am with my recent quote, and subsequent purchase of a Ductless Heat Pump. Darcy was very professional in coming to my home to provide a quote and suggestions of what system would work best. The team of Jason, Mat and Danny arrived at my home to install this Heat Pump. They were efficient, professional, polite, friendly, easy to speak with and extremely knowledgeable in setting up this system in my home. They worked outside in one of the hottest days of this heat wave, and never wavered at all. Thanks to all three installers for your excellent service this week. My new system works extremely well. Many thanks. Odette Bonneville

danny stewart

Great experience, hard to believe Sunday at 6am we had no heat and by Tuesday all is done. Both Brad and Harrison were excellent, very neat and organized. knowledge of product was top notch. From start to finish nothing but good things to say. Thank you.

Joel Poitras

I would like to give a big Thank you to Mike for working on the outside unit at -27 and trying to solve the problem. After the 4 th time Mike finally solved the problem with Greg helping with the code on the inside Unit. Thank you so very much. Mike took the time to explain everything about the unit and showed me how it worked.Plus he wore a mask at all time and extremely polite.

Dani

We have a maintenance plan for furnace and fireplace. Always a pleasure to have one of the guys in to perform the service. Personable & professional service every time!! We have been dealing with the company for nearly 20 years and they …

doug anderson

Jason and Matt did an excellent job installing our new air conditioner. Kelly was great explaining all the options and what we needed in a new air conditioner.. He answered all our questions and was very quick to phone and set things up for installation. Very high standards for all of the above. very satisfied.

Vivien Ho

Excellent customer service from start to end. We called to have a quote for an AC unit and Darcy swung by the same afternoon. We were immediately impresssed with his knowledge and professionalism, he took the time to answer all our questions. Our AC was installed the very next day, right in time to give us some relief from the heat wave. Installation team was Matt and Brock. They did great work, would definitely recommend. They detected a gas leak and got a gas tech Jason to come by the same day for diagnosis. Everyone we interacted with were friendly and made us feel comfortable each step of the process. Definitely feel like we are in good hands with Walker.

Murielle Whissell

We were very satisfied with the 2 guys that came in to installation of our new furnaceThey were very professional and left the place very clean. We would recommend them anyday.

Alan Taylor

Easy access and communication with Darcy. Easily understandable options for our new HVAC replacement system with natural gas to replace the old oil furnace. Excellent installation options.

Richard Pecore

Jason, Danny and Brendan did a fabulous job installing our new Heat Pump system. They arrived on time, were professional and very respectful. Very happy with the product and service we received. We would highly recommend them to all.

Mandy Sailland

Thank You to Leo from Walker Climatecare. Leo was very professional and full of great advice!

Jason St Louis

I give 5 stars for everyone involved, from the initial quotation and consult with Darcy outlining and explaining the options and system to the professional, clean installation by Jason/Mat/JD/Amos. Work installation was top notch and everyone pleasurable to deal with.

karen Burrows

These folks are amazing. Reliable, professional, punctual, they always take the time to tell you the problem and how they will fix it. Have helped me out of several emergencies. They know their stuff. Thanks to all the great staff at Walker.

Marie Higginson

J.D. and Matt installed a Fujitsu heat pump at our house yesterday October 24, 2019. They were extremely polite and efficient. They worked very hard (and sometimes in the rain!) and had the installation done quickly. From the initial explanation of the unit (by Darcy in a home visit) to the completion, this project has been so easy. We are now enjoying the heat pump's warmth on a cool October morning. We highly recommend this Cornwall business.

Joan Lemieux

The tech who performed the service was very thorough and knowlegeable. He was polite and took care of our home as if it was his own. I highly recommend Walker Climate care.

Larry Doyle

Great service quick and efficient. Thank you micheal .

Adele Bisson

We used Walker Climate Care to install our furnace and our air conditioning unit many years ago. We have a large home so they installed the largest residential air conditioner. We have our furnace checked and cleaned once a year, change our filters every month and we have never had any issues. Whenever we were told that Walker no longer did furnace work, we have been using someone referred to us by MacEwan's office. We were very satisfied with the work done by Walker, they were efficient, polite and left the area very clean. I would recommend Walker Climate Care to anyone who was looking for that type of service.

Dave Martin

Great experience very good people

Cindy Piquette

Great service, friendly very knowledgeable Thank you Darcy and Kate We had a new furnace and ac put in the summer great service the technicians worked hard and they cleaned everything up there was not even a piece of paper left behind Thank you

Randy and Jasmine Wampole

Had a heat pump installed. The company was great to deal with. From Darcy to Holly to the three installers V.P. Patrick and Danny. We had a great experience from start to finish. The installation went very smoothly. The installers cleaned up after themselves. Very happy.

Roland Lefebvre

Maintenance contract and the service is the best...Reminder call from the company and the appointment was booked...cleaning performed, gas test completed...excellent service.

Dave Murray

Thank you to Jason, Danny, Matt, Amos and Josh for the fast and efficient job they did installing a fireplace and new furnace. Would recommend this company anytime.

Johanne Paquette

We appreciated the maintenance appointment. Our concern is that it's a brand new fireplace and were notified that the fan is on its way out. Meaning it may soon not operate. If this is the case we would like to have repaired/ replaced before it does stop working. Please contact us to have an appointment made to rectify our concerns in this matter. Thank you

Shirl Mitchell

Edward came here to my place and found the problem that I have been having for over 14 months and fixed it! A very nice, professional young man who was dogged about finding and solving this issue! Melanie was also great at making sure that Ed knew about the issue and came prepared to fix it. Great customer service! Thanks to both of you!

Steve Burd

Placed an emergency call last evening. The young lady that took my call was very courteous. She said I would receive a call shortly , which i did within 15 mins. After speaking with the tech , he arrived 1/2 later. He assessed the problem. He called a couple friends and one had the part he needed. He left for a short time , returned and installed the new part. The A/C was back up and running in no time. Thank you Brock. For a young fellow you were very polite and professional. Would have you back again!

Tamara Innocent

Thank you so much Eric for coming out and fixing our unit asap. You were professional and respectful! I will definitely recommend this company because of you!!

George H

Service men were knowledgeable and very helpful. They did a great job. However, I booked one month in advance for HVAC and Heating maintenance which Walker had installed and serviced for over 5 years. I confirmed all parts were in stock at that time. One week before service, they called to have me order the HVAC cartridge as they no longer had one in stock and could not find the part number. The person handling that call was told they should have the part number in their system. They found the part number but apologized that they might not be able to perform the HVAC maintenance as planned due to lack of filter cartridge part they had previously confirmed they had in stock. Then they had the audacity to try and sell a service plan for $10/month. HVAC still not serviced.

Gwen Hermann

Staff was efficient, courteous and timely. He repaired our water heater.

Brenda L

I called Walker in Cornwall at 10:30 a.m. & received a call back fast & a quick estimate over the phone in order to make an offer on a house by 2:00 p.m. for a house to on how much it would cost to change heating system! Thank you!!! …

Darleen Borden

On June 29 I had an central air installed in my home and a tank less water heater. The gentlemen that did the work did an amazing job. It was Jason and Mat. They worked quickly and quietly and got the job done in good time. One small issue was overlooked. The register in the upstairs bedroom does not work and they were supposed to check and didn't. Aside from that all else is good.

Roger Daigle

I called on a Wednesday...Kate came by the next day and gave us a quote. Brad and Amos came by on Friday morning and by the afternoon our new A/C unit was up and running! We couldn't be more pleased with the quick courteous service! The office staff were great when I came by to settle the bill! Also...the A/C unit we chose is so quiet! 5 star service plus!

Nancy

The service was excellent all around!!! Right on the ball. Telephone service was exceptional also. Very professional. The tech answered all my questions and made sure everything was explained clearly. I did not feel rushed. Made sure if I had any other concerns etc. to contact them. Very polite!!!

Gail Bedard

I would like to thank all the staff at Walker ClimateCare for there efforts to fix my new on demand hot water. The staff and techs worked very hard to find the problem and then finally replaced the unit and we now have hot water and no noises. Thanks again for your great service! Gail Bedard

Linda MacDonald

Jayson completed our We Care Maintenance on 04 December 2020. He was very friendly and professional; thorough in his maintenance work. Walkers do Care. I recommend their service.

CAROLYN LAING

The technician that came solved my problem . Couldn't find where to put new filter as it had a cover and I didn't know where it went

Twisty 45

I was very happy with the work today that was done by walker team today.very friendly group of people.hard working and did a great job at informing me about my new system that was put in today.I received a new furnace and thermostat also a new hot water tank.great job and thank you for your all you did. I highly recommend walker to anyone.christie

Lynne Ayers

Excellent service, professional and helpful staff. Above comment was in relation to AC installation. A positive experience. Today I had them install a new water heater. Brock and Colton were super - polite, respectful and helpful. Another very positive experience with Walker's

Nicole Lacourse

The maintenance technician was very professional. Took pictures of the issues with our Furnace. Thank God we had the yearly maintenance service or we could have bigger issues. Kate provided our quote and the new furnace and A/C were installed the next day. The installers were on time, polite and also very professional. We would like thank all the Walker staff.

Jonathon Fitzsimons

Disappointing experience... I called Walker Climate Care to have my gas fireplace serviced and they offered me a 12 point cleaning for 149$ and that they would look at the fan which had been making some loud noises. Great! The technician arrived and pulled out the fan to get the part number and put it back in. He said it must be broke and needed to be replaced. He said a new one was around 400$ but would have to check the price. He left after 30 minutes and did not take anything apart or do any cleaning. My wife plugged the fan back in and it worked fine so we thought maybe something was dislodged when he took it out. It was not broken as he told us. Later that day I get a call from them saying that I owe 141$ +tax for the service call which they said was 76 minutes long. I explained that he was there for less than 30 minutes to get the part number and that he didn’t clean anything? The receptionist said that they only charged me for the diagnostic which was 141$ and not the cleaning (149$) to save me money and that they planned on doing the cleaning (149$) when they returned to install the part. So they were going to double charge me the 141$ to take the part number and the 149$ to do the cleaning when they returned and claimed that this was to my benefit as it saved me 8$ but in reality would cost me an extra 141$.... I informed her that there was no need to order the part as the fan was working but she said that they already ordered it and that to cancel we had to pay a 20% restocking fee of 426$ which we never were quoted and never agreed to. This conversation was also less than an hour after the visit. We paid the “diagnostic fee” and agreed to go out separate ways when a few days later I have 3 missed calls from them saying we didn’t pay and still owe them money! Finally when we told them that we have the banking info from the e-transfer they backed off and agreed that we had paid. Revised 2021-01-21 After posting the above review the manager from the company contacted me. Unlike the receptionist, she was very cordial, understanding and apologetic. She offered a refund and a cleaning service which was carried out professionally by Ed and Josh who were very pleasant. Had the earlier experience not occurred my review would have been 4 or 5 stars. I have increased the rating from 1 to 3 stars as a result of the much improved customer service.

Liza

We had to finally replace our failing A/C . Big kudos to the following people for providing us with such an awesome customer service: Eric , for always being so knowledgable and prompt when we needed someone to come to our place. Robert, who was so courteous and helpful on the phone when we first had the issues. Darcy , who showed up promptly and made the necessary calls for the installation. Eduard and Danny who installed the new unit. These guys were so polite and worked very efficiently. They made sure all our concerns were addressed and cleaned up so no mess was left behind. Big thanks to everyone!

Louise Warden

We had a new furnace and A/C system installed today. The workers were professional, worked diligently, courteous, and left no mess. They arrived on time, made sure we were comfortable with all the equipment prior to completing and leaving. Jason, Denny and Matt are fine examples of the professional Walker Climate care personnel.

Katie Hope

Extremely quick and got us back up and running. I can’t remember the guys name but he was friendly and great with my kids asking him all the questions (I tried to keep them away- sorry????)

Theresa Wattie

The service is terrible with this company, we purchased 6 years ago a furnace, hot water tank and AC unit. Last summer our AC did not work they charged us 1200.00 to change a piece and put coolant in, this summer it does not work again and we had someone else take a look, this model has a recall on it and Walker never told us about. We were told that the parts are covered and we only have to pay the installation. Buyers be aware of this company!

Jean Samson

This visit was to discuss water heating equipment. Darcy was very polite courteous knowledgeable and of course on time. Service was excellent.

Carol MacAleese

We have an annual service contract which serves us well. We also had annual service contract fir four units in a rental property which has been sold. We are completely satisfied with Walker Climate Control Service

Lori Macmillan

We received spectacular customer service from the emergency call that Leo answered to the assessment Ed did which led to meeting with Kate for an estimate for a new furnace to the installation of the new furnace today by Harrison, Alex and Will. We also met the owner, George. They are a team of qualified, friendly and professional people. Thank you, Cornwall Team for the wonderful experience! We will definitely be recommending you to other people!

Terry Tinkess Photography

After Jason's inspection, Darcy came by to provide an estimate for some new equipment, which is being installed next week. Excellent service, but that is what we have always received from Walker ClimateCare. Monday morning bright and early the guys were onsite and set to work installing our new furnace, tankless hot water and water conditioner. They worked quickly, cleaned up everything and were done before the lunch hour was over. This is our third major installation from Walkers (different houses) and we have been happy with them all. Leo, Jason, Matt and Brock, great work!

Alex Pilon

As always, super impressed with the customer service and quality of work. Phoned to get a quote for central air. Kate was at my house that afternoon. Kate was very knowledgeable and super nice to deal with. Josh and Leo did the install 2 days later! They were very professional and friendly, and did a great job. Nothing was rushed and they took the time to explain everything they had done once the installation was complete. Overall couldn’t have asked for a better experience. I will continue to be a loyal customer.

Brent Harvey

Jayson was really professional and knowledgeable. He answered all my questions and repaired my unit as best as he could. I am very satisfied with his service and the service of Walker Climate Care. Excellent Company.

Byron Max

Tried to sell me a new furnace and declared my good one dead. They charged me $350 for no real service. Never using them again.

Paul Murphy

We had our air conditioning unit replaced by Edward and Danny yesterday.They arrived on time and did the job very efficiently. They explained the process and were very polite. As they prepared to finish up they ensured the area was clean and checked with us if we had any questions. We have had Eric another technicians attend earlier and he was very helpful and again professional. I would recommend this company and the team of technicians any time!

Remi Belair

Jason and his man came and install a heat pump real professional job Thank now it warm

Nicholas Bisson

Darcy and the team at Walker Climate helped me get set up with a furnace and ductwork for my first house. It kept us nice and warm for the winter. Now we needed an AC for this heat! Darcy helped us get the right unit and the price was right! Thanks again for being professional and reliable!

Tom Kroon

I was recommended to Walker by a family member who previously had done business with them. Contacted company by text on a Sunday at dinner time for request of service and promptly received a response. Needed to replace a leaking hot water tank asap, was advised this could be done next day. Very professional service from technician Kate, and also by Josh and Leo who installed the new tank. Highly recommend Walker Climate Care, will use them for future work when need arises.

Barb Bracken

The repairman arrived, masked ,very polite, got down to business, discovered the problem in minutes, had it repaired in minutes, prepared the invoice and was gone.. Very positive experience.

Wilhelm Derix

For many years we have used Walker Climate Care and always had polite professional technicians. Today was no exception thank you Walker Climate Care and thank you technician BROCK.

Andrea Whitford

Have not yet installed but were very professional and attentive answered all questions and concerns

scott puffer

Leo is very professional polite performed maintenance on my furnace and fireplace and I highly recommend Walker climate care

Jim Fraas

Great company, came within 24 hours and quickly repaired my problem.

Isabell Seguin

The Walker climate care staff were great! Everyone was very friendly and they did a great job installing our system. I’m thankful for Jason, Matt and the team for their understanding with my pets and or answering all my questions from beginning to end. I couldn’t have asked for better customer service! Thanks to this system I have already seen a decrease in my electricity bill.

G. Loughheed

Very professional service, Thank you Jason, Danny and Colton. You gave us what we asked for and it is working beautifully.

Emile Robert

Excellent service made by professional staff.

Leslie Peddle

Many thanks to Jason, Matt, Danny, Colton and Harrison for their excellent knowledgeable service and care. They were always careful to wear masks and remain COVID-aware while installing a new a/c system. Thanks also to Darcy for his assistance in initial evaluation. L. Peddle

Henri Bourgon

Just the perfect storm of just wrong, all of it until the end. Air exchanger not properly installed (3 out of 4 vents installed wrong)Weird. Had to shut it down. Also they left a mess water all over the floor. Drywall all over my shelves were left not cleaned. And a hole in the wall not repaired, oh well sorry. Then I find out that the furnace is not working I call before its closed and pretty much told tomorrow. Customer service tried to tell me I need to read the manual and that they will bring me one. Brock shows up and saves the day confirmed all of the problems, took some pics and fixed it all. TOO BAD.

Claude St-Denis

A big thank you to Leo from Walker Climate Care who did a great job with maintenance on my furnace and fireplace. I highly recommend this company!

Tara Lacelle

Excellent service from the start, when Darcy came to my home to offer up the quote and determine the best layout of the units, to finish with installation by Jason, Danny and Amos. All my questions were answered satisfactorily and operation of the system explained well. Thank you very much!

Marilyn Forbes

Brock & Will were absolutely great. They came this morning and installed central AC in my house and I am now enjoying the coolness of AC as I write this. They were courteous and knowledgeable and made sure I knew how to use the AC before they left. They left everything clean and tidy...you would not know anyone had been in the house. I would highly recommend Walker ClimateCare for your next furnace or AC unit. Their service is great.

Colleen MacCulloch

Jason was the main installer of the fire place. He was very easy to work with and it was obvious that he wanted to do the job the correct way. Harrison is the apprentice and seemed eager to learn. He was not afraid to ask a question on a procedure that he was not sure of but once it was confirmed what was required, nobody had to hold his hand to get the job done.

Penny Arbuthnot

Leo & Amos were very prompt, informative, and did a great job on the hottest day of the year, at very short notice. Much appreciated.

Dominique and Robert Martin and Elbendari

We're very pleased how quickly Mike arrived after Robert booked the call. Mike arrived and hooked up our brand new Gas Stove. He showed us how everything worked and we couldn't be more happy with it!

Alexxi Paquette

Leo from Walker Climate Care came to repair and clean my gas furnace and air conditioner and was professional and friendly. He was knowledgeable and got the job done quickly. I recommend this company and will be using them again.

Crystal Bedard-Seguin

I messaged Walker ClimateCare on their website yesterday, I received a call within an hour and had an appointment very quickly. Received a text message in advance of the appointment to confirm and a text message about the technician being on their way. The technician Michael was thorough, provided options and was very clear on what to expect going forward for our AC and provided information on service options for our furnace as well. He was patient when we had to tend to our dog and kids.

Lorraine Cadieux

I was very pleased with the work they did. They cleaned the filters.

Melissa Lowe

We had a good experience with the the sales person, technicians and eventually the customer relations. We had some trouble getting our rebate coupons accepted so I want future customers to be aware that it might be a good idea to get the rebate rules confirmed first. They have advised me that the rebates suggested to us will be honoured, I just wish I didn't have to spend so much energy pushing for this.

Matthew DeJong

Walker Climate care answered my call right away for an emergency. Ed showed up within 90 minutes of the call on a Saturday night. Extremely impressed. Ed was patient, professional and very helpful to put my mind at ease. Based on this experience, my business will go to Walker Climate care from now on. Thank you

Shannon Gratton

The technician who came to.my home was amazing with my children he talked with them all while doing his work. He understood they were curious and had missed socializing due to covid. He talked to them. Thank you for amazing service

Joan Regan

Superb quality and service with fireplace maintenance. Will use them again.

Sandra Riviere

AOK. Quick next day service. Both men that came were very friendly and they knew their job. We are very happy with the job well don. Thank you. Eric

Joan MacKinnon

Leo and Josh installed a water softener system. They were very friendly, professional, on time, cleaned up and respectful. These guys were great. Thanks so much.

Linda Brunette

The technicians were very knowledgeable and professional. They took the time to explain issues. I highly recommend them.

Nadeem Chaudhry

Dealt with Jason and Mat. They were professional, punctual and highly knowledgeable. Both of these employees are a big asset to Walker ClimateCare. I am extremely satisfied with the service provided. Would highly recommend!

Darlene Poliquin

I give a 5 star rating to Walker Climate Care. Darcy came to our house and explained very thoroughly the product that we were wanting to install, He did a thorough evaluation of our house ( we do not have a full basement) and he was patient to answer our questions about this new system. He returned to the house post installation, to make sure we were satisfied with the work that was done. The tech crew was very professional and courteous. JD, Josh and Brendan arrived on time, kept us posted as work was progressing, and made sure our house was left clean after work was completed. Can't forget Kim, the admin asst.. She always kept us posted with appointment times, This is a top notch company. Kudos to the whole team. Thank you.

June Nadon

'This company is awesome, came into my home, checked my gas fireplace, knew what we were talking about. Repaired fast, all business. Without this help, I would of not been able to use my stove. Thank you for been honest,kind. Nice to know there is still great people out there

Erica Primeau

Called cause my central air kicked out in the middle of a heat wave and lucky me there was a technician available right away! Leo came and fixed it and started cooling down instantly. Definitely our hero today!

William Begin

I called Walker ClimateCare to check my furnace which wasn't working. Technician arrived on same day and was able to fix my furnace quickly at a great price. The technician was professional and took proper cautions regarding covid-19 great job!

Janet Gibson

Our recent experience with Walker from the beginning to end was fantastic. The service call with Michael, the consultation with Darcy, and the installation by J.D. and Matt, were all done with courtesy, honesty, and respect. The effort put …

Tim Cholette

very satisfied, excellent service n excellent timing

Grace Biondi

He was efficient and knowledgable and took care of the problem.

Linda Wood

Yesterday we had Kelvin in to do a Precision Tune -Up for our Geothermal heater, and today we had Leo and Brock here to put in a new water heater that is connected to the Geothermal heater. We really appreciated that Leo and Brock took away the old water heater. All three of them were professional, courteous, efficient and kept us informed as to what was being done. We are very pleased.

Jo-Ann Atchison

Service technician Michael attended this service call on Thursday January 7th. Michael was extremely knowledgeable and provided a lot of knowledge to help understand the system, its functionality and made recommendations. His conclusion was a faulty propane regulator and suggested we contact our provider. Our provider attended stating that these older regulators "were notorious for freezing up". Michal had made a very professional and knowledgeable assessment of the issue with our current problem. He also took the time to set up automatic programming for winter/summer months so we do not have to constantly alter temperatures. We would never have been able to do this. We are very appreciative to Michael for taking the time to educate us, to make recommendations which were bang on, and we thank him and WALKER for their excellent service.

Sonya Howse

Jayson is very knowledgeable, courteous and professional. Thank you!

Dave Bouchard

Very quick to respond. Everyone from the phone centre to the sales person Kate to the installers were super friendly and professional. Brad and Amos did a great job and were very courteous and professional.

Jo Hunter

We had a new furnace and air conditioner installed and were very pleased with the efficiency and care taken by Jason and Matt. Thank you for the exemplary work! We also had our gas fireplace maintenance done and it was an excellent experience.

Mark Desnoyers

Technicians very curtious and accomidating

Josee Lemieux-Bailey

Great service and good advice I feel I can trust.

Paul Topping

Good quality professional service at a reasonable price.

Charles Desilva

Water heater died. Walker came in gave us quotes for all possible replacement options, we went with a tankless on demand system. The installation team, Brock and Joshe, arrived on time and were incredibly neat, professional, and courteous. Could not be happier with the entire process and everyone from sales to installers! Great company that are a credit to the city.

Jean Paul Champagne

Service is very good and always courteous when arriving and for the past two years the technician always had a mask on due to the Covid virus.which shows respect to the home owners. This service had been done for the past few years with professional care. Thank you.