Reviews of Bell (Electrical Technician)

Oui Oui dans un VR

(Translated) Even for an employee of 39 years of service there is no consideration, to go elsewhere. (Original) Meme pour un employe de 39 annees de service il n ont aucunne consideration,,,,ALLER AILLEURS.

Jason Helliker

They suck

debra-lynn Bellefeuille

Staff friendly, courteous. Seeking quotes for phone plan as an existing customer with internet service. Prices provide were good yet really didn't listen or provide a better deal when I said I didn't even use 1gb of the 8 GB I presently had paying $65 month. Offered 20 GB for the same price. Went with another provider to get service with Bell. Cheaper rate & new phone for less than $65. Less GB but why pay for something I don't use. Someone listened to me

PCGAMEADDICT

Worst place ever for service and worse place to get a cellphone or any other service

Ryan Petrimoulx

Store Manager was rude, dismissive and confrontational. Will be going out of my way to never return to interact with this person.

Carolyn Elizabeth

Worst company ever. Most terrible customer service.

Marie & Mario

(Translated) There is a customer service problem at Bell. Not easy to get a price for a cellular plan, the price given verbally does not correspond to the contract. In addition, when we ordered an additional receiver, we received a modem! In the end, the return / exchange of the item was very complicated ... (Original) Il y a un problème de service à la clientèle chez Bell. Pas facile d’obtenir un prix pour un forfait cellulaire, le prix donné verbalement ne correspond pas au contrat. De plus, lorsque que nous avons commandé un récepteur supplémentaire, nous avons reçu un modem! Au final, le retour/échange de l’item était très compliqué…

Guy Bouchard

(Translated) Impeccable service. Always well received and inform. Asked Mr. ARGUIN (Original) Service impeccable. Toujours bien reçu et informer. Demandé M. ARGUIN

Donald Prince

(Translated) An EX customer of Bell who receives offers from Bell approximately every two weeks! S "V" P "If Bell wants to have me as a client while he gives me my phone number that he made me lose in 2015, Let him give me the same email that I had before my departure, and That he installs free of charge because everything is already ready in my accommodation. If not, let him end his mail advertising. I go through you to make this message because by internet it is impossible to contact Bell except by chatting (Very annoying) and by phone, too much pressure from the clerk. Installation Promotion Code (C83474619) Respectfully submitted, Donald Prince, 1192. Maisonneuve. Magog. QC. J1X-2N9 (Original) Un EX client de Bell qui reçoit des offres de Bell environ à tous les quinze jours! S"V"P" Si Bell veut m'avoir comme client alors qu'il me remettre mon numéro de téléphone qu'il m'a fait perdre en 2015, Qu'il me donne le même courriel que javais avant mon départ, et Qu'il fasse l'installation sans frais car tout est déjà prêt dans mon logement. Si non, qu'il mettre fin à sa publicité par courrier. Je passe par vous pour faire ce message car par internet c'est impossible de contacter Bell sauf en clavardant ( Très ennuyeux ) et par téléphone, trop de pression de la part du commis. Installation Promotion Code ( C83474619 ) Respectueusement soumis, Donald Prince, 1192. Maisonneuve. Magog. QC. J1X-2N9

Alain Mongeon

(Translated) They sell me a Samsung S7. From the start, he very frequently loses connection to calls. I ask them to change it for another model but they refuse because it is defective. They try unsuccessfully to repair it twice, and lend me a spare cell which fits very well from another model. Advise me to call Customer Service because they, Magog's tele-store, cannot do anything (even if they are the ones who sold me the device). I call Bell Canada service, spend 35 minutes chatting to tell me that they can do nothing and refer me to Samsung customer service who will tell them if the phone needs to be replaced. The repairer tells me that he can do nothing and refers me to the phone repairer who tells me he can do nothing because it is the Magog TV store that sold it to me and they are the ones who decide. And the endless loop begins again. After a month of waiting for the 3rd repair, I call Boutique Magog to find out what is going on with my phone because the delay is long and I have no new message on my voice mailbox. I am told that my phone has been ready for a long time, but it seems that my colleagues are having trouble reaching me ......... Life is good with Bell .eurhhh (Original) On me vend un Samsung S7. Dès le départ il perd très fréquemment la connexion aux appels. Je leur demande de me le changer pour un autre modèle mais ils refuse car il est défectueux. Ils essaient sans succès de le réparer 2 fois, et me prête un cell de rechange qui va très bien d'un autre modèle. Me conseillent d'appeler Le service à clientèle car eux, la télé-boutique de Magog, ne peuvent rien faire (même si c'est eux qui m'ont vendu l'appareil). J'appelle Bell Canada service ,passe 35 min de discussion pour me faire dire qu'ils peuvent rien faire et me réfèrent au service à la clientèle de Samsung qui leur dira si le téléphone doit être remplacé. Le réparateur me dit ne rien pouvoir faire et me réfère au réparateur de téléphone qui eux me disent ne rien pouvoir faire car c'est la télé boutique de Magog qui me l'a vendu et c'est eux qui décident. Et la boucle sans fin recommence. Après un mois d'attente de la 3e réparation j'appelle Boutique Magog pour savoir ce qui ce passe avec mon téléphone car le délai est long et je n'ai pas de nouvelle pas de message sur ma boite vocale. On me répond que ça fait longtemps que mon téléphone est prêt mais il semble que les collègues ont de la difficulté à me rejoindre.........La vie est belle avec Bell .eurhhh

Richard Verville

(Translated) ???? Services & ????️????????????️???????????? ☎️????????to correct the customer's problem (s) ???? speed ????️???????? (Original) ???? Services & ????️????????????️????????????☎️????????de corriger le(s) problème (s) du client ???? rapidité????️ ????️????????

Steven Lafleche

I wanted a Landline, Bell wants $60.00 a month!!!!! No Thanks.

Linda Rivette

Dont deal with them but knows others who has and they say that they are the best

Réjean Charland

(Translated) Well answered my questions .... Thank you (Original) Bien répondu à mes questions....Merci

DENIS Giguere

Good service

cristalplyzs I love u all

My daugther new pets so cute and nice

Ali MacLeod

Amazing customer service! Cory was extremely helpful and professional. Highly recommend this Bell location.

Jacques Beaudoin

(Translated) I only went past (Original) j'ai seulement passé devant

Trevor Smith

Excellent service from Adan. The staff is amazing, they did a very good job with a very reasonable customer and solved his problem while I was there.

Original Gamestir

Nice store with great customer service . With this location being in the Cornwall square it is the go to bell location in Cornwall . You can get all your phone needs, plus internet , with very good deals . They are a clean establishment with customers reps that are informed and no what there doing . This establishment is definitely good in my books thanks for all your help and great service to the community .

Marie-Therese Nyman

Bell there's always something wrong, this time somebody disconnected us so we had no internet phone or television for 3 days.

jean-francois robert

(Translated) Very good service. (Original) Tres bon service.

Hannah Rolfe

By far the worst company I’ve ever been with, not only were the customer service representatives rude and humiliating they will alter your plan if purchased through a kiosk. I had been set up to pay 122 a month for 60 gbs and unlimited calling/texting. Not even a month later my account was cancelled due to going over my limit, 60gbs in less than a month? I really doubt that I have unlimited wifi.... anyway they proceeded to tell me the receipts I had infront of me were wrong . -10/10

AJ K

Came in and was told there is a 2 person limit in store and if I wouldn’t mind waiting, I’d be helped shortly. They offered an appointment but i didnt mind hanging around The person helping me, I believe it was Corey, grabbed a chair for me and brought it to the entrance of the store to make me feel comfortable When i came in to upgrade my phone, he gave me a lot of different options for what may fit my budget. Great and honest help. Would recommend anyone to this location.

Heather Bazinet

Always busy and always offer a deal. Can pick up phone books too.

Linda Buzzell

Fast sever

Deb Miller

Great deals very helpful

Raghubir Chandher

(Translated) Bell layer (Original) Bell camada

Christopher McKelvey

Fast service and good quality merchandise they're good at resolving your issues

Raynald Proulx

(Translated) Courteous and quick service (Original) Service courtois et rapide

Naomie Morin

(Translated) I don't like Bell's prices, billing and service (Original) Je n'aime pas les prix ,la facturation et le service de Bell

Kim Renwick

Nick was excellente! Thank you to him and Andrew for helping me get set up and everything transferred.

Denis Menard

(Translated) Problem not to settle come back on Monday see maysal (Original) Probleme pas regler revenir lundi voir maysal

Mohsen Ahmad

Teddy was amazing, very helpful. He is usually stationed on the lower floor.

Ghislain Côté

(Translated) Exceptional service very human and patient with me. (Original) Service exceptionnel très humain et patient avec moi.

Brendan Cusack

Meah

Colin Abbott

Poor service limited service

claude chaput

(Translated) Will be polite !!!!! (Original) Vais être polis !!!!!

maude berniquez

(Translated) Service (Original) Service

Tyler Akins

I had a great experience at this Bell location. The store manager was very professional, offered great deals, was very polite and knowledgable. i will be going here in the future.

t Coady

Affordable plan and helpful staff

Shawn Leblanc

Beth the manager is rude they are unhelpful and dont kjow how to do their jobs

Richard Bergeron

(Translated) Magog very good service (Original) Magog très bon service

Melissa Nelson

Good

Matthieu Pitre

Bad service, staff is rude and dismissive if you aren't looking to purchase immediately. Too dependant on sales.

Sébas Bass

(Translated) worst company and services in the world! (Original) pire compagnie et services au monde!

Adrienne Mp

(Translated) Another fraudulent company !!!! (Original) Une autre compagnie frauduleuse !!!!

R Urquhart

Why in "hell" would anybody use Bell Canada. Does rip off mean anything to anybody.

Dee Luu

Great service and friendly

Yvonne Slevin

Very helpful. Answered all my questions. Upgrading to a new phone made very easy.

Taco Grande

Internet stopped working. After dealing with online tech support (useless) I had to go to the store. At the store I was told I needed to make an online appointment ( how was I supposed to do that with no internet). Got home, still didn't work. 2 mire hours with tech support. Finally a day later a technician came, and said the problem could have been resolved by bell online, in 5 min.

Mike smith

This store is deplorable no customer service will not even sell you bell sim cards. Bell mobility head office is looking at their francise to see if they keep it. Its time to boycott this store till they fix up their act or bell mobility gives us a new store in Cornwall that will serve bell customers. This store will not follow bell rues they think they are above and beyond bell rules. Wow are they in for a surprise. This store has even been reported to CRTC. Time to boycott bell mobility at cornwall square.

M VL

(Translated) At the mpim in the store, they know how to work (Original) Au mpim en magasin il savent travailler

Dylan MacDiarmid

Wonderful service. Most seamless process ive been through to purchase a phone. A young gentlemen helped me and was very knowledgeable, he was quick to help me find the phone and plan i was looking for.

Rejean Desjardins

Thanks you Jeff for helping setup my new phone.

Claire Sauve

I always get good customer service when I'm being served by Bethanne at Bell.

Roger Cambray

Don’t advertise that you’re open till 7 when you close at 6

Vincent Routhier

(Translated) They charged me 39.99+ taxes for a sim card which normally is free when taking a monthly plan. On the invoice it is marked Support package, device config, etc. but in fact they didn't configure anything, they only gave me the sim card. to this is added the normal activation fee of $ 50 from Bell. edit: Belle reimbursed me the activation fees and told me that for only a sim card the store (subcontractor of Bell) is not supposed to charge any amount. I recommend you go to another Bell store. (Original) Ils m'ont chargé 39.99+ taxes pour une carte sim qui normalement est gratuite lorsque l'on prend un forfait mensuel. Sur la facture c'est marqué Forfait de soutien, config de l'appareil, etc. mais en fait ils n'ont rien configuré, ils m'ont seulement donné la carte sim. a cela s'ajoute les frais normale d'activation de 50$ de Bell. edit: Belle ma remboursé les frais d'activation et ma indiqué que pour seulement une carte sim le magasin (sous-traitant de Bell) n'est pas sensé charger de montant. Je vous recommande d'aller a un autre magasin de Bell.