Reviews of Best Buy (Electrical Technician)

Laura Sabourin

I was so very impressed with the comprehensive Covid19 protocol as well as the outstanding service we had at the mobile phone desk. We were never rushed and the associte spent so much time with us. This experience was excellent. Thank you.

Charlie Palla

Good products and very helpful staff... Especially David and Gangan was very Helpful...

Tracy Wood making anything wood

But all my electronics and gadgets here and very reasonably priced

Josh Miller

Good service. I've never had an issue with this store.

Christopher Chouinard

Favourite store

Ken Calvert

The people are nice but the store rarely has stock of what I'm looking for.

Ronald Carver

Thankyou for all your help

Jim MacQueen

Typical Electronics Store! Good stock, good prices!

Jacqueline Rogers

My shopping experience was exceptional. From the time I entered the store to my final purchase was 14 minutes.The sales associate helped me find exactly what I.wanted very quickly. They put my purchase in my trunk for me and gave me kindly rreminders of how to use the product safely.Thank You Bestbuy.

Adam Blakeley

Limited stock, but they can order it. Online options seem better.

Rob Hughes (Giant Dreams Kennel)

Wonderful staff

Charon Robert

Although it wasn't busy, it was difficult to get assistance. Staff were busy talking with one another.

Jared Rietdyk

Lied about refresh rates vs frame rate on their TVs. False advertising, just go in to see the stuff and buy online.

1dkf4

If you want the hound dog service that's the place to be 6 people ask you if you need help and then stand there and watch you all within a matter of 30 seconds

Brian Bartlett

Smaller sized location but still has everything you need.

Trevor King

Awesome deals

Lori Langevin

Courtney is very knowledgeable and her personality is awesome. She made buying a new phone enjoyable and went above and beyond when helping me. Very delightful!

Cathy McKeever

Geek squad Jeromy is amazing!

Myriam Armstrong

Our company bought 2 new iphones in May 2016. 2 months later one of them had a hardware malfunction and all data was lost. Upsetting enough but luckily (so we thought...) we had purchased the Geek Squad extra insurance. Well, the store couldn't replace the phone, it had to be sent back to the Geek Squad. We waited 3 business days to receive the new promised phone from them but all we got was an email saying they had none in stock and we could just pick on up at any Best Buy ONCE we received the e-card which should take 2 to 3 business days to arrive by email. Now into the 6th day without our business phone we receive the email. Of course the Chatham store has none of these phones in stock so after a slightly heated phone call they agreed to look into other stores and actually found one in Windsor. A day later we are told to come pick up the phone anytime after 6pm that day. We arrive at 7:30pm and there is no phone. The fact that we had now been without our phone for a full week was bad enough, the fact that it takes 30min for us to get to the store and had done the trip twice now for nothing is another. To add insult to injury the manager tells us the phone isn't there yet because the driver stopped somewhere to play Pokemon Go!!! The conclusion of this ridiculous tale goes something like this. A friend who does large quantity business with the store when in to straighten the situation out and the phone was found, and we received it that night. The district manager called to apologize which was nice but quite frankly we will never shop there again!

Donald Trump 01

Awesome store!

Amy Marynewich

Fast and easy

Craig Smolders

My favourite place to shop

Stanley Sowinski

Great employees. Asked them about a TV and they told me everything I need to know about it.

A. Nother Broad

Never buy appliances from here. A nightmare

Robert Pawlowicz

Guy I talked to about my PC was really helpful. We game now ????

Matthew Greck

Decent selection. Some of the staff are helpful but others not so much

Jesse Cornelious

It's a best buy, I miss future shop :(

John Meriano

Not helpful at all about my phone purchases have went to competitor

Jorge Brzeczyszczykiewicz

Modern location, friendly staff. Stock limited.

Reg McCann

Of course the coffee is excellent and the food is very tasty

Ryan Johnson

Is

Ahmed Atteya

Well organized and helpful staff

E H

Very busy, waited along time and then just left.

Thomas Osborne4

best buys

John Fournier

Sales reps were really uninformed on tech man

Paul Hudson

Very helpful and polite staff

Brian Fernandes

One needs to know exactly what they want. The staff are helpful but have no product knowledge.

Joel Matteis

Very helpful staff. Items in our local store are always in stock.

Alex Bastos

Knowledgeable staff. Great prices

Donovan Isaac

Had everything I needed. One stop shopping

Kaleb

If you need it, chances are this place has it. The staff are always friendly and helpful. The variety of tech and products here are very wide. I catch myself going in looking for a specific item and end up looking at smart fridges and leaving with a remote controlled robot. This is a good place to pre-order games. All and all, great place to do shopping for tech, movies and games.

Peter Colijn

It's a Best Buy, not a whole lot more to add. Somewhat on the smaller side for Best Buy, but that's not necessarily a bad thing since you don't have to walk super far. Wish these folks would sell cheaper cables. Got a TV for $180 and the cable was $60!

Susie Tate

I had no unpleasant issues with the staff; it looked like they are happy people, happy to serve.

Kevin Jones

Great place

Bill392

Nice store, good staff, lots of free parking, lots of other stores and restaurants nearby.

Billy M

Prices tend to be high, but they will price match online competitor like Amazon.ca (has to be sold and shipped from Amazon though). Better selection than the Sarnia store.

Cory L

Very professional staff helped me find exactly what I needed.

HiVe Gaming

They don't even pick up the phone

Elaine Weiler

We have dealt with Best Buy over the years, and have reasonably gotten good service at the store. However, we will no longer buy from them due to their Geek Squad service they sell. We bought it for help in setting up our tv mount. It was never straight and it totally bother me so I called the geek squad again to see if it could be straightened. So, we paid another $75 for a home visit. He walked in and said there was nothing he could do. So our tv eventually died and we went shopping. BestBuy had a lovely tv we were interested in, but we also checked Teppermans. While talking to the sales representative, I told them how unhappy we were with the placement of the mount. He said we might have tp replace it with a better mount. We had bought the best mount that Best Buy had. Without seeing it, he told us to check our mount out and that it should be moveable. We did what he said, and it actually worked. I have tried to cancel geek squad, but it is almost as though they are doing everything to prevent a customer doing this. As we purchased this at Best Buy, it should be available for them to contact theto cancel, but apparently they get the same run around.Do not sign up to the Geek Squad. We have spent over $500.00 with no end in sight. We have even asked our bank to stop payment on them, but they will not do this. Please help us to cancel this useless service!

Ryan Provost (rynprov/RDKTSR)

I been there and I liked the technology it offers. Got my iPad 1st Generation there. Really love the store.

paul croxford

If you need electronics gear in stock, this is your go-to place. Brick and mortar pricing generally cannot compete with online, despite a robust supply chain.

TJ Coates

Okay store for quick visits of stuff you already plan to purchase. Wouldn't shop around here though.

wally coll

Awsome store

Glenn Grainger

It's a best buy.

Lindsay

Customer service was absolutely excellent lots of people that help you find exactly what you were looking for.

Lee Zoula

Aaaaaamazing

Toronto Sound Therapy

Gifted my Mother a pair of studio beats headphones from here. Staff was very helpful to find what she needed. ♥️????????

Marie and the ghostmonkey

Need a TV or games come here.

monty dhanjal

I place order online it’s been 11 days still don’t have tracking no , when I call customer service they said they even don’t have and they process your request to another step and I will get tracking no through email in 7-9 days , I spent $1153 for iPad , seriously for one order more than 20 days I didn’t order from China I ordered in Ontario, I really fed up , I never recommend anyone to buy online through Best Buy specially when you spent this much money , even I get delivery from USA in 3-4 days but I don’t have word what to say , and they said I can’t cancel order unless I get delivery, means I have to wait for more 10 days

Jeff Szusz

we frequent this store alot and can't complain really, the only issue is the number of times an employee walks by and asks if we need any help with anything. I do understand that is their job but it's almost like they are bored and walking around just looking for someone to ask

Mike Thain

Great place to go to buy a Square for your small home based business. Knowledgeable staff.

David Paulovics

Very helpful and knowledgeable staff.

susana suderman

Got helped right away by a knowledgeable staff member, 5 stars!

Keith Haskell

Great place

Frank Strasburg

Competitive prices

Marie Cartier

Helpful staff

Bruce Adrian

Efficient

Patrice Sanderson

Great staff ratio to shoppers for a Black Friday shopping adventure.

Patrick Kelly

A pretty wide selection, with big box prices. Great for convenience and not having to wait for packages

Brandon Swance (swancebeetle)

Good service

Nathan Winkler

It was busy because of boxing day sales. But the item we wanted was in stock and they helped us find it. We were able to get in and out easily.

Karl Gingerich

Exceptional service here - at least whenever I've visited. They usually have someone waiting inside the door to take you through the store, find product and complete the sale! How often do you see that?! Occasionally they pass you off to other staff in a specific department - like mobile phones - but they will do their best to help as best as they can - and it shows!! Well done Chatham BestBuy!

Tamela Kuzma

God staff coverage for the black friday sales event

Linda Pennie

This Best Buy location is the best as far as customer service goes. Great staff and products in store.

Michael Clayton

Staff were great.helpful

Diana White

Great staff...prices are getting higher!!

Duane Crisp

Quick efficient service always has what I want.

Amy Dahms

Very clean place and friendly service

Terry Jordan

Good service. Friendly , knowledgeable employees. Good amount of inventory, especially when an item goes on sale.

Lisa Jenner

I had a wonderful experience and was very pleased with the staff and service!

Matthew Myers

Good and helpful staff

Mr S

Rude sales staff, small selection, better off buying online.

B A: Extreme Chase - Weather Enthusiast

Great customers service. Love Best Buy

Brent Myers

I was looking to buy a sound bar. I arrived at the store and was greeted at the door by an employee. They asked if I needed assistance and sent someone to the sound area right away. Quick, fast, excellent service. Knowledgeable staff members also answered all the questions I had about the product, and offered suggestions based on my needs.

Fred McGregor

Thisplace is your typical Best Buy. Not sure if they are commisioned or not, but it would be nice if they just would wait till we ask for help instead of approaching us. Thats all. Still a grwat place to shop.

Adnan Durra

(Translated) Good (Original) جيد

Stephen Connolly

Great place for electronic stuff

Gloria Wood

It has good items

Breanne Davidson

Best staff :) especially chantelle shes the best

Lisa Trinh

Prices are higher than anywhere else but you sometimes get lucky with open items.

Pao Reyes

I got their clearplex screen protector and it started peeling off. They replaced it no problem. Very helpful and friendly staff.

Kevin Owen

Horrible customer service at the service desk.

Andy Coutts

They were incredibly patient and helpful as I decided what tv to buy. Patient and friendly when I had difficulty with my card aswell. They are always kind and knowledgeable when I visit and I always have a pleasant time.

james campbell

It's a wasteland

Adrian Burggraaf

Great customer service Good place to get tech

Cynthia Szypula

Knowledgeable and helpful staff

Steven Kozak

Great prices and selection

Michael Osborne

Hot deals friendly staff

Sean Russell

Love this BestBuy the most. I tend to think about my purchases and examine my options for hours sometimes and these guys will hang out with you and talk product as long as you like.

Andrew Thiel

I have bought over 30 lap tops and desk tops from Future Shop/Best Buy over the years. They had no iMacs in stock other than an "open box" one. Because I was under the gun I picked it up. I had nothing but problems with it, had it "repaired" twice by the Geek Squad and it was still crashing everyday. When I went in to speak to them about it the last time I was extremely disappointed with their response which was just to bring it in again and they would see what they could do. I walked next door to Staples and bought a new iMac there, because they actually had some new ones in stock. I will not be going back after my last experience, surely they could of looked up my history and could have seen that I was a great customer and that they could of bumped up the service level a bit. Not impressed at all, oh well their loss, I'm sure I will be buying another 30+ computers in the upcoming years, just won't be from them anymore.

Shetal kansara

Good

Chris Sauve

No one ever answers the phone

Sound System Solutions

It's my "toy" Store! Great staff, great product policy!

Daniel Gorzelak

Very helpful sales associates. Kind and considerate.

Sarah C

I was so impressed with the Best Buy Chatham team and their comprehensive COVID-19 protocols. Everything is clearly explained at the door, and there are team members throughout the store to assist you with purchases. In particular, Dakota helped me purchase an iPad for my mom. He checked in the back, determined that the truck was currently unloading the iPad I needed, and promptly took my information so that I could come pick it up later. When I came, he remembered my order and helped get the appropriate case, as well as my other assorted purchases throughout the store. He, along with the rest of his coworkers, were all extremely kind and in good spirits.

denis dezan

Can find cheap things

Peter Z.

Typical Best Buy, everything was easy to find. Checkout at the customer service desk.

i am Nitewalkar

Lots of employees standing around. You'll still have to go ask for help after 10 minutes of standing.

Tina Harris

Very helpful staff

JZ V

No new stuff just same old, hardly any customers in the store

Shannon Jackson

I had a really great experience with Randy! He is super friendly and knowledgeable! Highly recommend!!!

Edward Sketcher

Didn't find what i was looking for but it is a nice place to get stuff

Julian R. Hillis

They always have what you need on hand and are very polite.

George Pumfrey

Good selection, prompt service.

Mitchell Reinhart

Very small compared to Windsor store but still very good if you're in the area. If you need any electronics you can go to Best Buy and you pretty much find what you need and if not the nice associates will order the items you need. Overall cleanly store would recommend going if you do you need any electronics or smart devices. Great staff. Would recommend

Dave Hodges

Great place for Electronics hard to get some one to help but a good place to shop if you know what you want

Trevor Tinsley

Lots of associates, very little engagement it genuinely feels like it's the sales reps job to avoid assisting customers. Greeters, and cashier's are really the only redeeming quality, and this is an anomaly as if you goto any other Best buy they are quite good about customer service.

Amritpal Singh

Wonderful staff whenever I visit , embraced with Big smiles, Excellent support

Pat Reeves

They are friendly & willing to help you

Greg MacDonald

Terrible service, had to find product on our own

Jennifer Weedon

We always have a great experience when we shop here!

Gordon Paul

Friendly staff. Items I looked for were in stock.

Erika Leach

Helpful staff and good selection.

Samantha Konc

Got my cameras here

ashok kiran

Ever friendly staff helps customers best way possible. Be careful if you're buying earphones or headphones, absolutely no returns once bought apparently due to hygiene issues and surprisingly the above terms are not applicable for gaming headsets.

Outdoor Adventurer

Great service during these crazy times even had someone at the door to check covid questions with you. Great location and staff

Pamela G Attewell

I took a BOSE speaker in for repair. I had to call numerous times to find out its location. Every time I called I either got an employee that had no idea how to look up where it was, or an employee that said they would follow through on it and never got back to me. The answer is always the same. We are sorry but it's out of our hands. How can you sell a product and push the warranty , which I bought, than not know where it is or when it will be returned? I still have not received my product back, nor do they know when it will be back. I will never buy from this store again! I had to push one start in order to post this..... I in no way think this is a one star experience

Matthew Ten02

My Toys R' Us! Lol

Chris Eagleson

Girl behind the counter I have been having attitude. Thank God I was there for the product and not the customer service.

John Mann

Nice Store. Friendly staff who are willing to go out of their way to help. Rated 4 instead of 5 only because stock is limited compared to other locations.

M H (My How)

Friendly customer service and great deals on just about everything! Geek squad home membership really seals the deal!

Wade Boutilier

Average Best Buy, seems to have good selection.

Mike Young

I love best buy, it's like I'm starring in Willy Wonka and the chocolate factory

Daryl Lampe

The best tech at a good price.

Crimsonwolf Gaming

No one knows how to pick up a phone

Jaymie Hoy

Staff are friendly and the store is exactly as you would expect it.

Firegaming24

Great place to spend plenty of time looking at stuff you will not buy lol. Lots of cool gadgets and pretty much have anything you would need.

John Donohue

Two separate visits. One very frustrating and one excellent. It all came down to great service on the one and complete lack of service on the other. I have had several negative shopping experiences here in the past so I usually try to avoid it. When it comes to tv's and related items however it is hard not to at least look at what is available here and watch flyers for deals. I truly wish the level of service was consistent and feel it was the representative that I dealt with on my reluctant 2nd visit that made the difference.

Tracey Walker

The service here is great. Always have people available to ask questions .Not too pushy but there whern you need help.

Frank Hemmelder

Good service

Lynda Couture

Great fast and friendly service

Paul O'Neill

Good service decent price and product selection. Sales staff could have better knowledge of what they are selling.

mike hottot

Bad service

Dave S

I got a Samsung phone e contract at Chatham location. Went back 2 days later to let them know it keeps dropping network so I miss calls and texts. Once I realize it, resetting phone fixes it but I'd miss things and have to do it daily. They tried to fix it and said try that for a week or so. I wanted an exchange for same phone but wasn't accomodated. I went back a week later to let them know it wasn't fixed. They tried again and said try that for a while. Didn't fix the problem, so I went back for 3rd time and now its passed their 14 day exchange policy so now I have to ship my phone and deal with Samsung. Even manager said 14 day policy after hearing the story. I need my phone for work...crazy!

Elizabeth Turrill

The person I dealt with was very knowledgeable and kind.

Vic Skene

Excellent service

Terry Sawchuk

No more car audio, home audio selection was really small compared to a few years ago. And was there to buy, no help was offered, so I bought elsewhere

Owen Cooper

Helpful friendly staff.

Peter Greevink

Always friendly and helpful. Usually have what I'm looking for at decent prices.

Kristina Schiller

They have good customer service support

W.F. Johnston

The geek squad was extremely helpful. I would not hesitate to go to them for help.

Murray Brubacher

Nice place to buy electronics and other stuff although prices tend to be a little higher here for some things

Sandy Benedict

Went to best buy today with serious issues with my phone after going somewhere else that said phone probably couldn't be fixed. Justin went above and beyond to fix my phone. He was professional and very knowledgeable. He worked at it for approximately 3 hours. He worked past his shift and got it working perfectly. Absolutely no info was lost on the phone and everything was back to normal. I will definitely be returning when I upgrade my phone and will be asking for him. Thanks Justin ????

nolan brethour-larouche

Snagged a tv from there had a good sales associate named Abdul that carted my tv to the front and my car, dude even knocked out majority of the warranty price for me I’ll def come back great service in my books

Dave Misselbrook

Excellent & polite reception

ev randall

Great service! Love this place..

Cody Wright

Always have good experience and jus bought a tv fun they made sure i had no questions and everything was set to go

Rand MacIntosh

friendly but spent 40 minutes looking at the smart home products and not one sales associate approached me to offer assistance

Nicky Thibert

Friendly service. Everyone is super helpful in anything you need

Dominic Duquette

They don't know what they're doing I feel like it's going down hill

Crazykid949 (Crazykid949)

Had to find everthing myself. No rep assisted me. Rewards program discontinued.

Jonathan Kieswetter

Had what I needed when I needed it

Christopher M

I went in for a set of earbuds, it was very busy but the way their store is laid out allowed lots of room to move about. Not only one, but 3 employees offered assistance, Russ helped me with the earbuds and made the checkout process very quick. Very friendly employees

Chase Williams

Can't call the actual stores anymore to see if things are in stock, it wouldn't be a problem if the website wasn't trash.

Shantel

I had a great experience shopping here. I came in wanting to return and replace an item. I was greeted right away and helped to find an exchange for the product. The employee that helped me find what I needed was very knowledgeable in the area that I was looking in. I will definitely continue shopping here. Thank you Best Buy Chatham!

John Timmermans

Smaller store .but still has most popular products

Margaret Pisanska

Got what I needed, in store.

Patti

(1) Some clerks at the Chatham location are either mendacious or incompetent; yet they make erroneous proclamations with great authority, which one finds out only later are fictitious. (2) The Geek Squad is not very competent and have wasted a lot of my time. After getting advice from two men at the counter and following their instructions, I then called Apple. Apple gave me very different advice, which actually worked. I regret buying the Geek Squad's services: at the counter in Chatham and on the phone, the Geek Squad's advice and "fixes" have been ineffectual and very time-consuming.

Ruth Squire

Helpful

wayne king

Big box store. If you love mass produced items you'll love Best Buy

Jason Gale

My wife and I went to Chatham Best Buy to purchase a new television. When the sales associate approached us, I told him we wanted a simple tv. I told him we are on antenna and don't stream. I added we wanted a simple design and basic remote. He suggested a Fire TV. This is literally the exact opposite of everything I asked for. It is complicated and in looking for instructional info on line, I found horrible reviews, outlining all of my issues. That bad sales experience tells me, stay away from Best Buy and if you go, don't trust the salespeople.

Diannah Griffin

Found amazing deals and the help was decently knowledgeable

JamesJaw21

Friendly atmosphere attendance help me find what I was looking for

heather armstrong

Needed a screen protector. They were really helpful and installed it for me!

Adriaan Pieters

great products and selections, good prices,

Isaiah Rossignol

Learn to answer your phones. Have been trying to call all day, not a damn person answered.

Kevin Dawdry

Very knowledgeable staff. Great place to shop. Have a question. Just ask. Anyone that works there will be more than happy to help. Keep up the good work.. Thanks. You guy's rock.

Richard Viknanek

They had exactly what I needed

Greg Sparling

They price match Amazon & other stores!

Nissebo 16

Friendly honest staff who helped me save money.

Jennifer Daoust

Website is misleading in stating that it’s free shipping over $35, however, not from 3rd party sellers. Which they don’t have any iPhone chargers sold and shipped by Best Buy online (which would have been eligible for free shipping), just 3rd party sellers are selling them. Frustrating to think they have chargers in store, that we can’t access at this time.. but online best buy doesn’t sell chargers ????

Fred Dawdry

They wisely have what you want

Cathy Jenner

Sales person very informative and knowledgable

donald yeung

Make your electronics cheaper or I’ll never come back

Kim Doom

Always good service. Staff is very knowledgeable!

D G

good with returns

Cathy Milazzo

Lisa was amazing.... great service !!!!!

Ron Hilroy

One of my least favourite stores in Chatham. I'm not a fan of Best Buy to begin with, but add to it a staff that is not really sure of what they are doing and this becomes a "last resort" option for me.

Sandra Daamen

Best buy is a great store and all employees are very helpful

Joe Blow

Good selection, average pricing, not many deals but you can expect prompt help if it isn't Christmas! :)

Shan Mccann

Great service

Kari C

Best Buy is always a great experience the staff is super friendly and helpful and on hand when you need them! Highly recommended!

Ralph Ashby

Purchased a mobile A/C unit. The two sales ladies were great and caring. I almost left before getting inside because of the attitude of the man outside. After purchasing he did help load it.

David Ellis

They always have what I need

Sarah Martin

everytime its something different.... they have horrible record keeping skills ....

Dave Johnston

Made an inquiry phone call. I hope I didn't break that poor girls arm, because it sure sounded that way. Praying someone lends her a hand.

Stephen Malott

Terrible service. Planned on getting a new phone ended up standing with phone in hand for 45 min and never got looked after with 12 people walking around. Ended up leaving , terrible service would absolutely never recommend.

Jan McNulty

Friendly and knowledgeable staff. Had an issue with my new computer and they resolved it in a reasonable time.

Brian Kelly

Always great products. The sales rep was knowledgeable and courteous

Delina Bogaert

Great customer service

Stefanie Stefan

Great customer service and great products

G B

Went there to ask some questions regarding my surround sound system. Staff was super nice and knowledgeable. Assistant manager offered to give me a discount on an optical audio cable. Ended up giving me half off the price!! I called him later on to ask some questions about the audio cable and how to configure it to my surround sound -- he stayed on the phone with me and explained thoroughly and patiently on what my options were. Definitely will be going back. Thank you for the great customer service and great management!

Spencer Schweitzer

Great service. Knowledgeable staff. Price guarentee is best available.

Nick P

Really great customer service at the mobile phone desk.

Paul H

Friendly, helpful, but not pushy!!

Deborah Thomas

Good movie selections laptops and supplies

Precision Mobile

Way to many hounding intrusive sales people here in a always empty Store......wonder why?

Jamie M

The new renovations look great. The store looks awesome and the displays are very engaging. Pricing is on par for all best buy franchises so not much to discuss about pricing. I did speak with a few employees and they were polite and informative. This is definitely one of the better Best Buys I have been to.

Shmendan

Little to no PC part selection compared to other Best Buys, but for Chatham I think it is quite good. The service is friendly and experienced. TV wise, selection is very nice.

Candice Malott-Bennett

Difficult to get service. No one ever wants to help. Many issues with privacy and confidentiality. They once gave my new computer that I bought my son for Christmas that I paid to have everything put on it(this is why it was still there after purchase) to another customer....along with the form that had all my personal info account info and passwords. The only reason I still purchase things from there is cause there is no where else in Chatham

taylor clarke

Adam was super helpful

Jeannette McLaughlin

Always had good service, it's after the fact. bought a new refrigerator in 2015 now something wrong called about our extended warranty, we have been without a refrigerator now little over three weeks have to use cooler repairman came last Tues wanted the fridge running come back yesterday just open doors to check temperature then said it need s new control panel have to order not sure when it will be in but he still can't back till two weeks from now .just wonder whats good having extended warranty .

Yvonne Woods-Babcock

Chaz answered my questions, found what I needed, made helpful suggestions...great shopping experience !

Sven Johanson

Empty Store! Never has anything in stock! Rude Employees who only try to sell you the most expensive items there are! Walmart is way better and it's right across the street.

Amy Virtue

Recieved very good customer service at this location.

B E

Not bad

Paul Hoekstra

Prompt, frienhly service.

Boujon Little

Very knowledgeable, and helpful (in cell phone department)...if store is busy, the workers can be pretty swamped with customers...but still do a great job.

Ron Johnson

Greatest store in Chatham thanks for your kind and beautiful staff and your prices are great. ....

Brad Goldsmith

Same products as everywhere else just more expensive

Donna Killoran

Staff was very helpful!

Bill Findley

I wish I could give this place less than Stars the employees were rude hard to find and more than once had lied to me about product pretending they knew the product and after I got it home turned out to be nothing like what they told me they're too interested in making their bonus dollars that actually helping their customers

Mark

Nice store, and staff is very friendly.

Mrs. Sparling

Decent selection

Angie Mayhew

Great customer service. That's what I love. Main reason for shopping in person. Polite, helpful, knowledgeable.

Brian Field

Best place ever!!!!

Dan Leitenberger

Good service

Ron Barkwell

Your salesperson Bailey was the most pleasant and intelligent person I could have asked for. She was knowledgeable about whom to call and how to access the information I needed. Your computer geek was also on the ball and explained the system so I understood it well.

Theresa Caza

Very helpful staff

Arthur Ladd

Very slow no one offering how long to service

Bill Robb

I found out that when you call a Best Buy store with a question , you can't get a real person anymore. Best Buy will not take any calls, they'll redirect you to use their website for everything. I had a few questions on an Amazon Echo I was planning on purchasing The Source and Staples were extremely happy to take my call and answer all my questions. Take a good guess where you think I didn't buy my Echo?

Mary-Jean Legary

Great service

Kyle Nantais

My go to store for electronics Great service, very knowledgeable and friendly staff every time I go in. I already know what I'm looking for when I go in but I almost always get hounded by the staff every 30 seconds They ask if I need help with anything and I tell them "no I'm alright thank you though" (if I did need help I would have asked) then afterwards I get watched over the entire time I'm there it makes feel VERY uncomfortable but I just ignore it and go about my business that is my only gripe with Best Buy but besides that it's a great place!

Abe Suderman

Way over priced

Kristy Graves

Knowledgeable staff

Paul Chettleburgh

Friendly salesperson whom didn't try to sell me anything other than what I was looking for. That is a relief!