Reviews of Music Plant (Electrical Technician)

Dharma Boutique&Collectibles

Very helpful and many great things for any musician! ????

A l i c e

A close friend of mine is interested in purchasing a saxophone, and had asked me professional advice regarding the YAS 23 that was in the music plant. As someone with a degree in classical saxophone, I said, I would have priced a YAS 23 around $900-1,000 as it is a decent student model horn but it would be beneficial for him to play it and find out. He promptly phoned me back and said that he wasn't allowed to play this saxophone because he didn't have his own mouthpiece. I thought this was a little bit strange because most music stores would have sterilized a mouthpiece for a customer to play. However, considering the fact that this is a music store serving a smaller community I was willing to consider the possibility that this wasn't the case. I told my friend not to worry, that I was coming to visit from out of town (please keep in mind that I lived in CR for 12 years and have previously been a customer of the music plant) and would bring my horn and mouthpiece. Upon arrival at the store, we asked the gentleman at the front desk if I could try it out. To which the initial response was no. I realized that I perhaps didn't clarify that I had brought my own mouthpiece that was apparently required. So, I did. The gentleman at the front desk said it was a health hazard. So, I thought maybe to put his mind at ease I would inform him that I have a degree in classical saxophone. To which he replied "so, you understand then... that it's a health hazard." And I said, "no, I don't understand how you could ask $550 for an instrument that you can't play." THEN, the person at the front desk blew me off and said "Fine then," and proceeded to talk to his customer and say "you wouldn't just walk up to someone and ask them to play the harmonica in your pocket." Trust me, man at the front desk, no one wants to play the harmonica in your pocket and there is a significant difference between playing a saxophone and playing a harmonica. Upon playing the YAS 23, I was disturbed to discover that the horn is out of alinement and the lower end (low D - Bb) is leaking. I don't understand why you are selling a broken saxophone. Furthermore, for a store that is so concerned about health issues... I don't understand why there is a crusty old reed ligatured to a crusty old stock mouthpiece. After playing, we promptly left. I will no longer do business at this store. If wind instruments isn't your specialty, please don't sell wind instruments. And please don't ask people to buy instruments they can't try. You don't sell a car to a customer without allowing them to drive it.

SteveLouise Raven

Great store.

Lee Ovaltine

Great store. Support local

toonses thecat

Great little music shop

Marley Marl

Friendly local music store. Very accommodating. Great guitar tech

Katannya Jantzen

Excellent and knowledgeable service and a good selection of instruments and music. This store is a valuable resource we are lucky to have in Campbell River.

Amanda Rogers

Love Doug & his crew! Great customer service & good knowledge base. I always trust Doug when buying my bass gear :D .

Anders Westrum

Just bought my first electric guitar here. Staff is really helpful and knowledgeable. I have been coming in here since I first started playing guitar and I have to thank the Music Plant for the encouragement and the shared love for music in general. If you love music or are interested in learning to play/sing/compose music, you will be in the best of hands at the Music Plant.

Derek Firth

Dropped my Dean Dimebag guitar off to get restrung. $30 strings included. Good deal.

Warren Janes

Great advice and experienced staff

Evan Fehr

Payed 150 to get a guitar intonated. Come grab the guitar the next day, bring it home try the intonation it's not intonated! I bring it back and the guy says I dropped it! Ok you pos!

Jos Rehli

Simply the best store on the Island. While two other multi store companies would not even call me back or respond, Doug, the owner not only responded to my mail late in the evening, he also diligently followed up the next day as he promised. The pricing is very competitive, the staff extraordinary helpful. I enjoy my Roland FP-90 every day, this even more knowing that I got an excellent deal while supporting a small local business. Well worth the drive from Parksville. Great store, great people, great service. Second to NONE!

Sheila Scully

Rarely has what we a looking for in stock

Leah Szostak

great shop

Criped

I brought in my grandpa's old guitar to see if I could get it turned up, I had to pick strings and I just choose the ones he recommend. I got the cash that it was ready about 2 days later, I was surprised that it played at well, it was like it was brand new, it was 80$ for the repair and 20$for the strings. Pretty good deal on my books, the guitar was in bad shape. I with recommend the lessons also, I tried since a while ago and the teacher there is awesome.

Andrew McCullough

this place is HEAVEN for me. i don't go anywhere else and if i do, its only for ideas and then back to musicplant for what i need.

Dale Watson

Super knowledgeable no-pressure sales staff. Great customer service.

Darryl and Jackie Lyons

Took my 40 year old Yamaha acoustic in to get new strings installed. Two hours later I got what looked like a nice new guitar. The workmanship was excellent and the extra effort was really appreciated.

Matt Wellein

Lots of selection and fair prices.

Randy Shield

My mother is A llama and she could eat radishes for breakfast lunch and dinner! But im not A llama and nor do I like radishes! Yuk.

Katherine Pallister

Great service! We arrived from out of town on our way to winter harbour and the clerk was kind and let us in almost a half hour early. We got what we were wanted quickly and were in the road again. Thank you

bill brasky

Would never return to this store. Bought banjo strings for 10.50 a set. Long and Mcquade sells the same set for 3.70. I was afraid to try looking at any other price tags but judging by the %150 mark up on banjo strings and three employees behind the counter doing nothing and having not a clue of anything I assume you could find anything in this store at long and mcquade for at least half the price.

peter pan

Great people. Very knowledgeable their prices are great.

kaj lauritsen

Had a vintage guitar supposedly repaired by a person recommended by the store, it took longer than expected and when I got it back work requested wasn't done and work done was very shoddy. I may as well as burned the 450.00 it cost me. I deal with Arbutus music and Duncan music now, they bend over backwards to please me.

Old Man Chadwick

Great guys. Very well-stocked for a small town shop

Wendy Pereira

Super folks ☆

Mikey Beez

Not sure what ali Chan problem is. I just moved to Cambell river and had to check out the local music shop. Friendly staff greeted me and prices seemed fair. Now if you thought the sax should be1000 bucks and they are asking 550 that sounds ok to me even if you have to do some repairs. Also you could clearly see the instrument was under consignment....having a degree you obviously know what consignment means. So the owners of the instrument May have had instructions that they didn't want people using There mouthpiece...i can understand this. So if your going to talk bad about a business make sure you say all the facts Not just the facts you want people to hear. Again i had a good experience my one and only time in the shop and i will go back Again.

James Bruinsma

Dont know what that "Bill Brasky" guy is talking about. Excellent store with quality prices and good employees, and before you ask, no, i do not work there.

Mike Hoffman

Super knowledgable, helpful and friendly

Anrew Gallant

Owner is great staff nice to talk to very helpful.