You will be able to see all the feddbacks of real people who are buying the products and services of Expert Electric (Electrical Technician) in the area close to British Columbia (Canada).
At this moment the firm has a score of 4.9 stars out of 5 and that rating is based on 42 reviews.
As you can read, it has an average rating is practically the best one, and it is based on a high number of scores, so we may conclude that the valuation is very accurate. If many people have bothered to value when they are pleased, is that it works.
As you know, we do not usually bother to give scores when they are positive and we usually do it only if we have had a problem or incidence...
This Electrical Technician belongs to the category of Electrician.
My wife got a new kiln and we needed the electrical connection. I looked up in google and came across Expert Electric, called them and booked me right away. Ali, the technician, very professional and friendly. The job was done the way things should be when you deal with electricity, perfect. I would highly recommend them.
We called Expert Electric soon after COVID-19 struck because we needed to upgrade a fuse for a new treadmill. They came out and were careful to use proper PPE and physical distancing as they did the work. They were prompt and professional. That treadmill has kept me sane during quarantine, and I’m grateful to them for serving us during this challenging time.
Great experience using this company. Brad was professional and very polite as well as helpful. Giving us some good suggestions. Great guy to deal with. Would definitely use this company again.
prompt and efficient
These guys are great. And the fastest electricians I have ever seen!
Great service. Cheerful, timely, and helpful with advice. Happy customer.
The guys are professionals but as i talked to 5 certified electricians and 4 of them gave me similar estimates around 1000CAD. Expert electric was 1688 around 60% more so I decided not to go with one of their competitors. Safety first! Don't mess with juice my friends!
Quick response, affordable work and caring professional attitude!
Sean arrived on time, with a professional attitude, and was able to complete the installation of dimmer switches quickly (and properly!). I will absolutely use Expert Electric again in the future.
Excellent service
Mike has been to our site a few times and every time he is here he gives me another reason NOT to look anywhere else for service. Experts in their field and quick to get the job done.
They were very helpful and even cleaned our bathroom fan so that we didn't need to replace it. I found Expert Electric to be very good. They were true to their quote as well.
Excellent customer service and great job! Would definitely use them again and recommend them to others.
I would recommend this company to my friends and family. They are now my goto for any electrical services I might need in the future. Thank you for fixing my concerns and problems with ease. ☺️
Did the jobs requested, patched the hole created. cleaned up.
Very Good Service from Mike Holloway on April 17th 2020. His expertise were very much appreciated. Thank You Lesley W Surrey
Had work done over 1yr agi by Mr. Electric and notice one light flickering a bit on the weekend. Called and asked if it was covered under warranty and found out that it was. They came out and took care of us and checked everything out. Put some smaller merrets to see if that would keep a tighter connection and told us to call them if we notice it again. They also replaced an outlet that was causing a lamp to flicker sometimes. Everything seems good now. Thanks for being amazing, available, kind, and generous! Definitely recommend Expert Electric to anyone who is looking to have electrical work done!
Excellent service. Will use again when needed.
Yoshito was our technician. He was quick to determine an unusual wiring situation in our old home, repaired a loose connection in a recently installed panel and provided quotes for additional work we wanted done. He came back on a second day to perform the additional services we requested, including replacement and relocation of a regular power outlet with a power/USB duplex unit, installation of two ceiling fan/lights, upgrading an existing outdoor outlet and installing a new outdoor outlet. We will have him back to assist us with further upgrades in the near future. We have used Expert Electric for all of our electrical needs for a number of years now and they have always come through for us, consistently providing friendly, professional and high quality service above and beyond our expectations every time. We would not hesitate to recommend this company and/or this technician for anyone requiring electrical repair, installation or improvement services. They are AMAZING! :)
Amazing company! They were very professional and friendly, and they went above and beyond my expectations for the work they did. We shopped around for electricians for a few weeks, and they were well worth the cost for coming by to do the initial estimate. They would call to follow up on appointments, call to remind you 30 minutes before coming, and were very responsive and prompt via their website and email. The electrician we worked with was Brad, and he was fantastic. I was impressed by and really appreciated the way he worked. It was very assuring and to see someone who had such great work ethics and passion for perfection working in our home. It was almost as if he imagined himself living in our space and put himself in our shoes in order to ensure that we get the optimal lighting solution for our home. For someone who had such a precise eye for detail and was a stickler for delivering quality service, he was one of the most laid back and friendly people I've met. Definitely recommend them and will use them again for future work!
Great service from knowledgeable and friendly electrician. Arrived on time. Provided sound practical advice and was ready to perform the work immediately.
The owner came out for the initial consultation, he had dog and cat treats on hand which was nice suprise. The guys that did the work were friendly, efficient and professional. Great work.
Expert Electric answered our call on a long weekend (on a holiday) and sent someone to come help us within 24 hours. There were a few questions and I had to call the office, but again, they got back to me right away. I would definitely recommend them!
The electrician showed up on time and he was able to complete my job at that time. I am very satisfied with the work. An excellent experience!! Thanks
Electrician came in, check out what needs to be done and gave me an estimate. 2 days later he came in (as we agreed) and did the work. Work was done very professionally and exactly as was agreed on. No surprises and no extra charges. Electrician was very friendly and helpful. I strongly recommend those guys.
Fast and professional. Very knowledgeable and explained everything thoroughly to me. Would definitely recommend.
Very friendly and professional staff.
Awesome is the only word I can use. Maybe friendly, fast...and awesome.
Extremely satisfied with the work provided! Professional, friendly and efficient staff. From booking the appointment to the installation of my light fixture I have no complaints. Staff even followed up with me to ensure everything was done correctly and working properly. Would highly recommend this company :) I love my new chandelier!
I called to get a quote, Chuck showed up to our house and not only impressed me, he impressed my whole family. I hired the team to upgrade our house to a 200 amp service, best service I’ve ever seen in this industry in decades. I hired them for a the next job and just as impressive. They have gained a permanent customer, very impressed with not only their knowledge and professionalism, but their honor and integrity in the work they do. We’ll be back.
Scott was very professional and explained everything as he completed the job. Will definitely use them again
Electrician was thorough and professional
Everything was fast, easy, simple. All staff were easy to reach and deal with and very customer oriented.
Excellent job installing a base heater, friendly reliable electrician. Will get them again.
The boss of St Andrews Electric is my ex-brother-in-law-twice-removed, so I called him when the storm knocked out our power. John was busy but recommended I call Ray at Expert Electric. Ray took good care of me...sent out two smart young guys who figured out the best way of getting me back online (old house, obsolete panel, you name it)...I could tell they were checking out all the options with my best interests in mind. Fair price, great job, and got approved by the City Inspector. Totally satisfied.
I was very impressed with Expert Electric. Specifically, the electrician, Brad, was knowledgeable, efficient and professional. We will definitely be contacting them again for all of our electrical needs. Thank you Brad and Expert Electric!
The phone picked up right away rather than taking a message, the electrician came the next day, solved my problems without needing added visits, and the cost was up-front and reasonable. I love it when things are so easy.
Great customer service!
The electrician was profesional and very efficient,a mojor job with no mess. Highly recommended.
I remain impressed with the work of Expert Electric. Excellent service from the initial inquiry to to the completion of the job, which was done in a timely manner by a knowledgeable professional. Recommended highly.
Service from the had always been reliable.
Thanks for the great service, lisening to my ideas and giving me all the options. Highly reccomended!
I had an old home alarm system that was causing me excessive grief with random loud alarms, often in the dead of night. This week an very polite service man removed the wall unit, all wiring, and left only a very small hole in the wall that I can repair myself. I have used Expert several times and will never use another company. I love the service, fast and easy scheduling, and the patient service men who answer all my questions.
Showed up on time, quick, quality work and an all around good experience.
On Monday, September 21, 2020 we had Expert Electrical to replace a Baseboard heater in the main bathroom of our residence; they did very good work indeed: being on time, very friendly service, execellent professional work, plus the extra work he had to do to be certian that the baseboard heater was working properly. This was the 2nd. time that we had Expert Electrical do work for us; the first time it was electrical wiring problems, and this time was replacing a baseboard heater. Both times the work was very professional, very friendly service, and anytime that we will have need for any type of electrical problems, i will definitely for sure call Expert Electrical, because they are the BEST. CJ Lyons
Great service fair prices
I had a wonderful experience with expert electric. Firstly, the no hassle, free quote the technician came and gave us was very easy and we knew we didn’t want to “shop around” we found the company we wanted our job done by. The service call was also quick and the work they did has really helped us! I will definitely be using them in the future!
I had the best service ever with this company. Rewire my place, they were working for two weeks. Always on time, always above and beyond on their job. Very friendly team. Professional work all the way. Very happy with the final service and highly recommended.
job done on time in a professional manner
The service was great The electrician Mike was on time helpful,honest and costs were very fair..I would recomend Expert Electric.to any one of my friends,,Already have Thank-You
My only complaint was in the booking time when I told the person I was not going to be at home at 1 pm and they showed up at 12:35 pm to do the wok on the first day. When I re-booked they were fantastic at making sure of the time, the person who came back was polite, to the point and offered the best suggestion right away. He left and came back with the proper lighting we had discussed and installed it in minutes. Checked my breaker box and smoke detectors to make sure they were up to date and off he went.
Easy, friendly, fast and then did what they said they would do. They even called the next day to make sure everything was done to our satisfaction. What more could I ask for?
They did an amazing job troubleshooting a breaker problem. Were able to come out with just 1 day's notice. Will use again!
What a great experience. They were both professional, friendly and experienced. They had good practices (like covering all surrounding furniture) that I can only imagine are used company-wide. Very impressed.
The company has all the qualifications needed for strata and the work was done well. They sent someone to give and estimate and there were no surprises. Well done!
I have always found Expert Electric to be reliable, thorough and efficient in solving my residential problems. I recommend their service.
We are first time homeowners who needed knob & tube removed from our new house. Right off the bat, we were very happy with Expert Electric's prompt professionalism, friendliness, excellent rates and thoroughness -- it was a real breath of fresh air compared with other electricians we've dealt with. Each work day Robert and Gene arrived on time, were incredibly friendly, respected our space and cleaned up well, and kept us apprised of how things were going. They worked seamlessly around me as I worked from home, and even went above and beyond in installing our new light fixture in our nursery! The final work was well patched and is barely noticeable, and stayed within the quote we were given. Their office staff were also friendly, prompt and helpful throughout the entire process. I would highly, highly recommend Expert Electric to anyone looking for these services. We will definitely be relying on them for all our future work and upgrades. Thanks to everyone at EE who helped us out!
I have used Expert electric for over two years and they have performed satisfactory work until now where they completely dropped the ball. In December I was charged a diagnostic fee of $266.17 for the technician to tell me, that after an hour and a half, I may need a thermostat and heat bar replacement. I let it go till January contacted them and was told the technician Ali would follow up Needless to say he communicated to me via a text message the he was ordering parts and will get back to me. It is now mid February and I have not heard from Expert Electric so have had to call another company to do the work.
We had a thermostat installed, for the new heated floor in the upstairs bathroom. Not exactly a huge job, though the guys came in, took their outdoor boots off and put indoor safety shoes on, did a super clean job, and took us through the programming of the Thermostat, to the point I’ve almost forgotten its there! And they were wearing N95 masks. Quick, clean and safe…
The first team that worked on relocating a light switch and a thermostat was absolutely horrible. Cutting corners everywhere they could. They wanted to install the thermostat at 6 feet high.... Who does that? After our complaint we got another that was great but we still think about the first team to this day... I would not recommend
Very good service!!! I'm very happy!
We are so happy that we found Expert Electric. We had Chuck the owner come to our 100 year old home to give us an estimate. From the moment we met him, we knew were in good hands. His entire crew worked professionally, taking great care to find ways to rewire the old house without disturbing the oak millwork or original wallpaper. When they were finished, they cleaned like they weren't ever there. We had them back when our garage contractor's electrician botched the installation, Expert Electric arriving the very next day and fixing the problem. Chuck instills his professionalism and work ethic in all aspects of his business, so much so that we now have recommended Expert Electric to neighbors and Family. Expert Electric saved one of our senior neighbors' home from a major fire when they attended to check some wiring for her on our recommendation. You will not be disappointed. They are the ONLY company we will ever use. 5 stars!!!
Expert Electric is a good company and I can rely on their expertise, they check all the problems and give an advice what is good for their customer and most of all they care about the safety of their customer.
We hired Extert Electric to do an electrical certification and any upgrades required to bring a mobile home up to City of Surrey's code and obtain a Silver Seal inorder to sell it. The certification included a 32 point inspection. Once the City of Surrey was contacted and received a copy of the inspection, they gave detailed instructions to Expert Electric on how to move forward to obtain the Silver Seal. Staff at Expert Electric and the City of Surrey worked in amazing speed, professional cooperation and with understanding of our difficult situation. Our heartfelt ThankYou goes out to Expert Electrical Services and the City of Surrey. You are all Amazing.
The electricians showed up on time and were very pleasant to deal with. They listened to our concerns and were very accommodating to our requests while the work was being done. I appreciate the work they did and will definitely call on them again for future needs.
Trying to find an electrician this past winter to install a gable attic fan and a cell phone signal booster was next to impossible. Telephone calls to an electricians office went to voice messaging that were not returned and email messages were unanswered in most cases. I even tried websites like “HomeStars” but they were the same as filling in a tick box questionnaire …… gable fans came out as bath fans and a cell booster were non existent. But I did get one return email from a remodeling contractor, so I explained what I needed and he told me his electrician would call me, but the electrician didn’t. So, it was about 3 months later that I was scrolling through my FaceBook page and up popped an add for EXPERT ELECTRICAL. I had nothing to lose so instead of calling them because I was expecting the same results as before, I emailed them their enquiry form back. Immediately the next morning I received a call from EXPERT ELECTRICAL’s office making an appointment with me for an electrician to come out and see me on July 28, 2021 between 1:00 pm – 4:00 pm. The electrician assigned, Yoshito Tsuji, arrived about 3:30 pm and we discussed what had to be done. Yoshito was prepared to stay until all the work was done which would take about 3 ½ hours but it was a very hot day (in the high 30’s) and if he had to go into the attic, that was not a good idea as far as I was concerned. Yoshito called his office and at my suggestion had the work rebooked for the first morning that his schedule allowed. This would be August 6, between 8:00 am – 12:00 pm. Yoshito arrived at 8:30 am (1/2 late because he was watching the Olympics which was ok by me) and promptly went to work. One and a half hours later the fan was installed behind the attic vent. By noon the cell phone signal booster was installed. All in good order, and working fine. EXPERT ELECTRICAL was fast, efficient, and true to their word. Yoshito was courteous, pleasant, patient, and professional. I highly recommend this company to anyone looking for an electrician on the Lower Mainland. Ron Wilkes Building Loss Specialist Mission, BC
Expert Electric were great. They kept in touch with what was happening. Responded to my requests efficiently. The electrician that came not only fixed issues, but recommended solutions to problems. Will use them again.
We had a previous electrician, for lack of a worse word that was suppose to install power to our barn but instead created more problems. Expert Electric came out and gave us an estimate to repair the mistake. They were very professional and got the job done quickly! Thank you Expert Electric you are 10 stars! I will not hesitate to call them out again for some future work we will be having done.
Fast , Excellent & Efficient service
Brian from Expert Electric was Brilliant. It was an installation, yes, but indoor/outdoor installation -- not a big job but an important part of our backyard revitalization. He came on "the right day" interleaved with our landscaping project, took care of an indoor prep issue -- with some collateral fixage on the way by, and put in the plugs that will make our back-yard a bit more comfy for our use. We will be bringing him back for a slightly longer shopping list of other issues we've been figuring out what we want and how.
Great work !!! Would definitely use their services again.
This is the 2nd time I have used Expert Electric and once again they exceeded my expectations. Very thorough, explained as much as possible, and gave me my choice of solutions. Felt respected from beginning to end. Thank you!
Hamid was amazing very experienced knows what he is doing
We had Mike do our install. He was on time, he was thorough, he worked hard and explained things well. He came back 6 months later to fix a little problem with our panel that was not of his making. Would definitely use again.
These guys were so awesome, I had a bit of an emergency in my mother in laws room and the fellow who came, on the same day, fixed the problem quickly. She now has heat. Thank you all so much for your care and great staff beginning to end.
Great service!!! Very quick to book the service. On time professional and very knowledgeable. I would definitely use them for anything electrical in the future. Highly recommend Expert Electric for all your electrical needs.
The Expert Electric electrician made sure that the job was done properly and professionally for a fair price and also placed a very comforting emphasis on safety.
Excellent customer service! Scott and Hamid were super nice guys who explained everything they did. Plus had follow up call the next day to make sure everything was good! Highly recommend Expert Electric.. Trevor Querengesser (Pitt Meadows)
Great service, good people working there, get job done, not cheap but am guessing comparable to competition
I was very pleased with the whole process from start to finish. The owner came and was very polite and careful when he came to see the house. I paid exactly what the estimate was. The work looks wonderful! My kitchen is nice and bright and I'm very happy with the work.
Rarely have we experienced in-home service as professional, personable, thorough, and helpful as we did with Expert. Our specialist, Tu, went above and beyond, loved him. Frankly, you never know what you’re going to get when you call an electrician but this team truly exceeded our expectations. Next time we have an issue, Expert will be the first company we call.
Expert Electric strike me as a customer service oriented organization. They called me 3 days before my scheduled service appointment to say there was a technician in the area and if convenient he could attend. Secondly, the technician was very pleasant and helpful. Lastly, I received a telephone call the next day to follow up on the service. Very impressed on the way Expert Electric does business
Great customer service
Super friendly people, excellent service and always very professional. Will definitely be using them again. Would recommend.
The phone picked up right away rather than taking a message, the electrician came the next day, solved my problems without needing added visits, and the cost was up-front and reasonable. I love it when things are so easy.
Had them come by to look at a breaker problem and to change out a ceiling light fixture. Arrived on time, did a thorough estimate, work was tidy and stayed on the estimated charge even though it took a little longer to complete. The challenge required some creative problem solving and technician found a solution, explained it well and was clear about the work. Overall I would use them again without hesitation.
The qualified electrician came to our home and did an estimate of the work we wanted done. After we accepted the quote, he came back and did the work. He was professional and friendly and figured out what all our issues were and fixed them. I will certainly use Expert Electric again.
Fabulous and friendly customer service. Workman was friendly, knowledgeable, and efficient. Great job!
Rob came for a call out with some issues I encountered replacing some receptacles. Identified the issue quickly and rectified it efficiently. Really professional and pleasant service. Thanks Rob.
I am very satisfied with the service from this company. I like the way they dealt with me - everything went so smoothly. Their truck is well stocked and the electrician I had - Mike - was so well organized, very professional, experienced, and competent. I like that he was very prompt and on time, and he was very reliable and honest. The company communicated well with me too and seems to care about their customers. Mike worked hard to get everything done efficiently (changed 2 bathroom fans, 4 smoke detectors, replacement of switches, dimmers, timers..) and to ensure I was satisfied with everything. I highly recommend this company and will ask for Mike's services again if I do.
Courteous (e.g., they wear shoe covers so as not to dirty your home with their shoes), pleasant to talk to, on time and well trained electricians and administrative staff do a follow up call the next day to ensure all was fine. Reasonably priced as well. I liked them so much so, that I got them to do some more work at my home the next day.
Main breaker in the house kept tripping. I called expert electric afterhours and they went way above and beyond to get the heat back on ASAP. Chuck was super friendly and knowledgable. Couldn't have asked for better service. We had also had Ray from expert electric to do some work. Ray was very professional and did quality work. I would definitely recommend expert electric. Expert Electric has only been honest and provided quality workmanship and service.
Very friendly workers. Thought I would have been uncomfortable having people in my home, but I even took a nap while they were working in the same room I was in. Even my kitten took a liking to them. They work very neat. They cleaned up after themselves. They made little to no holes and any holes they made they sealed... KNOB AND TUBES. Great job... I recommend them 200%. Very great price for the size house I am in! ❤
I normally never write reviews, but I couldn't have asked for better service. Their people were excellent from booking to final touches. I'd highly recommend them to anyone.
TL;DR: It was the excellent reviews that clinched our decision to call Expert Electric, so we'd be remiss in not leaving our own. We found them to be prompt, professional, honest, and excellent at what they do. Beyond that, they were very friendly and personable, and super respectful of us and our space. We needed some paperwork for the insurance company when all was said and done, and even the woman in the office was lovely to deal with. If you want the details, read on. If not, just know that if you're considering using them, you should absolutely do it. You won't be sorry. For our initial emergency call, Cory came out and we were such a fan that we made sure that when we booked the bigger service our house ended up needing - an aluminum treatment - that we asked for him specifically. He came with help for that job, of course, and both of them were great. It's not easy to be surprised by a costly, necessary service of this kind, but what made it a little less painful is that we could tell that they knew what they were doing inside and out (literally and figuratively!) and were just so nice to be around while they worked; we tried to be as accommodating for them as possible and they were the same in return, which was nice. I think perhaps the most telling part of their time here was how positively they spoke about their company. My husband is a chatty type, always asking questions, often about the people he interacts with, so we got to know Cory a little bit: how he got into electrical work, how he landed where he is, etc., and he genuinely couldn't stop singing the praises of the company, his boss, and just all around what good people he worked for and how much he liked his job. It was just so refreshing, and positive and nice. It's a small thing, something you don't even realize you want in service transaction like this, until you have it. The only area of improvement of note - and honestly it's not even big enough to warrant a lower rating - was just trying to get them here in the first place. The first call we made, the operator took our information and said they'd call us back, but we waited a while and no call came. I was set on using them anyhow, so my husband called back, explained he was supposed to have been contacted and wasn't, and they really handled us well from that point forward. It was the most minor of hiccups in an otherwise smooth, positive process, and was absolutely worth powering through. All that said, we would highly recommend anyone who needs an electrician call Expert Electric. And if initially you find a challenge in booking them, trust us, it is worth the little bit of effort and hanging on to get something set up with them. My husband and I have both agreed that they will be our first call for any of our electrical needs/wants in the future. Their prices are fair and all around it's a stellar experience. Even "simple" things, like installing lights, we've decided we'd rather just call them for. They've made customers out of us for life.
We had a great experience today with Brad. He installed pot lights and pendants in our kitchen and dining room area. He was professional, friendly, cost was comparable, no hidden charges, and he really knew his stuff. We plan on using him again when we do our livingroom lighting down the road.
I found this company through google review, so paying it forward. Most exceptional experience. Very professional, reasonably priced and extremely exceptional service. They even checked in to make sure everything was working okay after the service was complete. Highly recommend this company for any electrician needs!!!
Nice service, diagnosed problem, change breaker.
Top quality work. Very professional from our first contact with Chuck. He took the time to investigate and look at our whole house. Other companies barely did a walk through. The guys who came and spent a week and 1/2 taking out the Old Knob/Tube. And, upgrading from 60amp to 100amp. We're always on time and treated our home with the greatest respect. My two teenage daughters were very surprised, happy and overjoyed. With the respect the guys showed when they had to work in thier bedrooms. Call them 1st and no-one else. Trust me.
Chuck is most likely the nicest electrician you will meet . You will be treated like a million bucks , no matter the size of the job .. good honest and perfect work .
We have been working with Expert Electric for years now. Their staff is nothing but honest, trustworthy, and quick to solve our issues. We have always felt their pricing is competitive and fair. Our recent experience involved a bit of an emergency with one of the track lights in our store and their electrician Raveen came by to solve the problem the same day we called. He was courteous, quick, and knowledgeable. Highly recommend this company for anything you need!
We’ve used Expert Electric a few times now and plan to use them again. Their service technicians know their business and do not hesitate to share their information. Hence the reason for 5 stars and future bisits.
I've used Expert Electric twice now and both times the workers came right on time and went the extra mile to provide me with information about electrical issues outside of the work order.
As a Realtor, I show a lot of homes to potential buyers who are looking for peace of mind when considering such a large purchase. Today, during a home inspection, we came across some potential electrical issues that we wanted to verify before signing off on conditions. Literally called Expert Electric on the spot and they had someone come down within the hour to give a free assessment on the situation. My client was blown away with the response time and the professionalism that was given. Absolutely recommended contacting these guys before anyone else!
Why this company: I contacted them having noted the valuable work they would be doing for the City of Winnipeg in regards to installing signals in the school zones at their cost. Important to support businesses such as these who take initiative! Communication: Received calls and updates on regular basis from their office staff. Always very reasonable & pleasant to talk with :-) The Quote: Received a competitive quote from Chuck for a number of additional power sources to be added to house. Very professional and pleasant experience. He made reasonable suggestions I would not have considered and even subtracted work that was not necessary. The Job: Work was completed by Scott who was fabulous. It was the hottest & most humid day of the summer and he never hesitated to crawl into uncomfortable spaces without complaint. Again very professional and always pleasant! On this particular day his workmate could not assist him so he worked non-stop through his breaks so as to complete the job on time. The Outcome: As good or even better than expected. Going forward for any electrical needs around my home I will definitely just call Expert Electric! It is evident they care about their customers and completed work. Thank you!
The technician that came was promoted, courtesy and knowledgeable. He looked at the job, gave me a quote and after I agreed, he set to work. My new smart thermostat works perfectly. I won't gladly use this company again and I highly recommend them to anyone needing electrical work done.
Delighted with both the response time as well as the knowledge and willingness to resolve the problem and serve.
Highly recommended! Knowledgeable efficient technician arrived on time and explained clearly what any issues were. Is really nice to have someone answer the phone and to receive a callback checking if everything was ok. We really appreciate their service and have recommended to others as well!
I submitted an online estimate request and have yet to hear back. I contacted someone in the chat option and they were unable to view my request and suggested I call. Had I wished to call I would have done that in the first place as email is more convenient for me. Why bother having the option to submit an online request if no one gets back to you? Maybe you should spend more money on hiring those who are good in customer service instead of TV ads, just a thought.
They were prompt & professional. Speedy service and very pleasant to deal with.
Very helpful and friendly. Good service.
Reliable and fast. They completed knob and tube removal and updated all wiring in two of my rentals. Brought my properties to code and I feel confident that my tenants are safe with hardwired fire alarms and carbon monoxide detectors. They make as few holes as possible, and they patch and clean all messes. Had a few small issues afterwards and they came back immediately to correct it. They stand by their work. Would definitely use them for the next one.
Expert Electric represents themselves as nothing short of professional. It was refreshing to once again receive top quality customer service in a time when customer service seems to be lacking from so many organizations. The company offered a free quote when I called a booked an appointment to come to my home in short order with the additional offer that the work may be able to be done that day. This was followed by a follow up call the day prior to the appointment as a reminder and then Scott called the day of prior to his arrival providing estimated arrival time which was exactly as promised. On site Scott was extremely professional, was able to do the work the day of at a reasonable and competitive price. I then received another follow up call from Expert Electric to ensure I was pleased with the work. Overall a company I would recommend and use again without question. Thank you Expert Electric!
We had half a dozen tasks on our work order - from moving and installing a new panel to installing pot lights - and the team was exceptional. They were prompt, professional, and answered any questions we had. We'd definitely recommend Expert Electric.
Overall I think all the jobs were done professionally and very well. There were some issues that were caught and rectified. The only problem I had was with installation of a wired Smoke detector, which cost $100 bucks!. I thought that was a bit exorbitant.
Staff on the phones were incredibly friendly and accommodating. They were able to send an electrician very quickly to assess the job and provide a free quote. Unfortunately, for this small job, the "menu pricing" quote provided was for more than double the "time and materials" pricing from TDR Electric (who we ended up using and were great).
Amazing service! Fast, courteous and efficient. My fan and light in my bathroom weren't working and we'd checked all the breakers so we were concerned about water damage. Expert electric came in and found a button on our outlet that turns off power to the bathroom. Courtesy of my 3 year old that likes to press buttons. *Facepalm* They gave me a kids book and bookmarks for the kids and didn't charge me anything. Would definitely use them again.
The old knob and tube wiring was discovered and replaced. The workers Robert and Andrew were punctual, hard working, clean, polite and very focused on their work. Very trustworthy.
They took care of several services for us. Including pot lighting, changing out multiple fixtures, and changing switches over to dimmer switches. They changed out our old thermostat to a digital and installed a new plug on the outside wall. They were very reasonably priced, professional, and took pride in the quality of their work and their clean up too! It was easy to book, an easy transaction with people that were very personable. We would both recommend, as well as use their services again.
Expert Electric was really fast at visiting our house and providing a quote. They came two days later to help us with our installation and did a great job. We will use them again in the future.
Mike installed pendant chandler & pot lights did an amazing job. Big thank you
The Expert Electrician arrived on time, did good quality work, easy to talk to and had great suggestions if we decide to expand our renovations. Very pleased. Thanks.
Not 24 hours, they wasted 2 hours of our time and said the technician is sick
Mike Larin The electrician, was very professional and completed installation on time as promised. We highly recommend him and Expert Electric on any future jobs.
Did the job. Wasn’t easy. Knowledgeable person and was very happy with the result
I've been using this company for years and have never had a bad experience. They are my first call for anything electrical, and the savings from joining their membership program have really added up. I highly recommend them to anyone who needs electrical work done right the first time.
Very professional! Got the job done quickly and explained the whole process. Hope to get the same electrician in the future because she was fantastic.
Installed a baseboard heater and did a perfect job. Very professional and cleaned up when they were done.
We had our home knob and tube removed five years ago. Two of the alarms located in the hallway were no longer functioning. Chuck, the owner, came out himself and replaced them for us. They did an excellent job on the knob and tube and continue to give great customer service. Highly recommended
Fast, friendly and professional response over the phone. Free and fair estimation on site, proposing the best and most economical solution. Good communication during the process. The project (re-wire garage and update of the home electric panel) started on time, and finished sooner than estimated. The electrician (Scott) provided details about warranty and liability, adding sticker to the electric panel for future references. I’m extremely happy with the process, results and definitely will recommend this company to anyone.
Outstanding! Reasonable price for small repairs treated as if it were a whole house job. Thank you, couldn't be happier with their professional, courteous and friendly service
Really pleased with the friendly, professional service. Phoned them to replace a doorbell transformer, that then exposed unsafe original wiring. Ram was able to unravel the complications, correct the wiring and then deal with the transformer. We appreciated his skill and willingness to answer all our questions. We also appreciated the 16-point safety check at the end of the visit. We've got some other jobs upcoming and will definitely be giving Expert Electric a call.
Scott and Ryan were the techs at our home and did great work and very professional and helpful with any questions my wife and I had. Great job.
Did a great job, reasonable rates. Will use them again.
Even though the appointment had to be delayed, you called and let me know. You called before the rescheduled date and afterwards. Brad was hardworking and did a great job. He explained everything. Would use you guys again in a heart beat!
Very happy customer. We were so impressed with the level of expertise: electician resolved a pretty tricky electrical issue that another highly rated electrician totally failed us on. Also impressed with the service with a smile from the technicians and the Customer service lady who picks up the phone when you call the company number. More than once, she very kindly handled my questions, and she handled this last payment issue (that was my fault) so smoothly and giving such a "customer is right" attitude, that I had to write this review. Good service, which is rare in these parts, needs to be rewarded! We are now members of Expert Electric, and will be using them regularly whenever we need to!
Very impressed with this company. The woman that initially took my call was so friendly and helpful. Was able to get someone out first thing the next day. Ray showed up on time, ready to help. Was great with all my animals (2 cats, dog and rabbit) He wasn't able to solve the problem on that first visit, as it turned out to be more complicated then initially thought, but he returned on the next business day with some extra help. Final price came in under what he initially quoted me. His helper on day 2 was just as friendly. All in all, I was very happy with the service and will absolutely call them for any future electrical needs.
Expert Electric installed a bathroom fan where there had never been one before - the technicians were professional and on time, they did quality work and cleaned up everything before leaving. All work was completed as quoted. I would definitely use them again!
Top notch. Good service, prompt, at a reasonable price.
Sameer was efficient, friendly and professional. We are very happy with the work he did, the cost was reasonable and we will use Expert Electric again.
I had these guys install a ceiling fan for me. They gave me an estimate, suggested what kind of fan to buy, and came back a week later to install it. Service was fast, friendly, and efficient. Do not try to install one of these things yourself. Call the guys at Expert Electric.
Great service. They called me a day early due to an opening and the work was completed the same day. The service technician was very friendly and went above and beyond to ensure satisfaction. We are very happy with the work performed by the electrician. We would definitely used them again for our electrical needs.
These guys always do a great job! I don't even bother to look at other companies anymore. They arrive on time ... clean up after... cover their shoes (or take them off) ... reasonably priced and available when its convenient for me. It's just easier than anyone else I've called.
Hamid Mirsanaye listened to what I needed done, gave me a quote and then went and got the parts from Home Depot. He came back and installed the garage light timer for me. He did a good job with friendly service. Thank you. I will use Expert Electric again.
A reliable job well done.
Transferring my electric car charger from my old house to our new home was a breeze. Their excellent customer service in person and on the phone was a breath of fresh air. Practical, solid work. Thank you.
Scott was professional and friendly. I will recommend Expert Electric to others!
I am very happy with the service provided by Expert Electric, Coquitlam. The company did the work for me on a Sunday! Neat and fast job. Great electrician to talk to.
Called Expert Electric for an emergency call out on a Saturday morning. Steven was at my place within 2 hours of the call and quickly attended to the repair. He was very knowledgeable and easy to work with.
The best of the best - any aspect of the business.!
It was an emergency call out due to a bad reno and the gentleman came out immediately within 20 minutes and let me know that the person who was working in my home well that was he not good. Not only did this company come immediately and helped me and saved me thousands and thousands of dollars preventing blown appliances. But the bill was so small and inconsequential that I'm just overwhelmed with gratitude
The service was excellent and price was very fair. They had MY best interest at heart. Ray was amazing and loved my dogs.
As a registered charity, it is wonderful to find someone that we can trust who does the work well. Thank you
Great service at short notice to fix an urgent problem.
Very happy with the results
The team was very professional right from the people taking the call to the electrician on site. We had some simple jobs but they were done correctly. A bit expensive for the 3 sockets we needed changing. it took a total of 30 minutes but all electrical jobs are expensive I believe. Worth it in the end as the result was a success.
Went very smoothly
I am very pleased with the service expert electric delivered. They are very professional from start to finish and give expert advise. We originally thought we needed to change our electrical panel because we had a multitude of electrical issues (i.e. the dishwasher suddenly stopped working along with the washing machine, some electrical outlets stopped working and our lights keep flickering). Chuck came in and gave us an estimate for the electrical panel replacement but suggested it was not necessary as it would not fix our current problems. He explained to us what a new electrical panel would do with the associated cost. He recommended to do a troubleshoot first as this will fix most of our problems and then rethink about installing a new panel. The troubleshoot-er came (unfortunately I cannot remember his name) and fixed all our problems one by one within an hour! Thank you. Expert electric has a very professional and knowledgeable team. I highly recommend them and would definitely call for their service again should another electrical issue arise. Thank you for the great service!
Great service and fair prices. Used them twice, once for a renovation involving moving outlets and switches and once for a non working circuit, both times they were able to accommodate quickly and the guys were friendly and professional.
Both times the electricians have been out to quote me on my repairs they have been honest and fair. They went above and beyond to help me out and I am very satisfied with the professionalism of the work I had them do.
Honest and reliable and on time! I felt very happy with the service, the pricing was laid out on paper before any work was done and the electrician gave me honest opinion regarding the work and pricing needed for certain projects
The worst guys to deal with extremely dishonest they just want to make a quick buck from you and rush to the next job , I had a very harrowing experience with them , they gave me a price quote and I agreed and we signed upon a work order for 3800$ on the date of the appointment they came in and started and within 2 hours they were ready to walk away without completing the job saying a new price will have to be agreed as there is a switch which they did not figure out , brad was extremely abusive and a pain to deal with , was trying to rush through and left a big mess and even took away my existing landscape lights without my permission . Called there office and left several messages for James the manager but no call back.
The Electrician was on time, very professional, and did a great job!
A big thank you to Chuck and Expert Electric. We asked for a quote to upgrade our aluminum wiring to satisfy the requirements of our home insurance provider. Chuck provided the quotation quickly and we set a date for the work to be done. True to their word they arrived as scheduled and the work was performed to our satisfaction over a couple of days. A shout out to Mark and his team for the efficient work they provided and in answering our questions. We will definitely call upon Expert Electric should ever the need arise. Fred Binne
I needed repairs done as my bathroom light would not turn off! They arrived about 15 minutes prior to the assigned time and were friendly, knowledgible and personable. They figured out what was wrong, despite having to negotiate a jumble of wires left by the last electrician. They then replaced 4 light fixtures. They were here an hour from start to finish! I will definitely call and request this duo, or individually, again for any elecrical work! ????
Expert responded (Bradley) responded quickly with fair quote and quick follow up with installation of heater. Felt that he had our best interests in completing job. Thanks
On time and as quoted....no surprises! !!
Expert Electric was prompt and easy to schedule and the electrician, Ali, was courteous, accommodating and professional. The service I used was the 32 point electrical inspection. The inspection report was professional and detailed. I felt that the inspector genuinely brought to attention problems that would actually be a problem for insurance companies and he was not overly negative or alarmist. Over all a very professional service.
Fair price, showed up on time, were professional and finished the job by the time they said they would.
I would like to thank Lindsey for her level of understanding and compassion with the issue I had with my thermostat and electrical heater, for she was quick to respond and booked the appt for us. We would also like to take this opportunity to thank BRAD FOR HIS EXCEPTIONAL SERVICE, he was right on time and EFFICIENT on completing the task. When Brad came out to assess the issue we were having with our electric heater in our bedroom, Brad was able to inform us right away what the problem was. He was quick on recognizing what needed to be done. Brad ordered the electric unit asap and it was installed within a few days. We would also highly recommend this company for any electrical issues you might have, for they will come to your home for a FREE ASSESSMENT. I could not believe it was FREE. I had called two other Electrical companies to compare and was blown away to the high rate they charge their service call just to come out.. Kind Regards Maria
great service, tricky location to work in!
Needed power panel circuit split & 3 outlets added to a room. As I had seen the Expert Electric commercials daily, I figured the company must be doing something right - then I checked the reviews and saw how highly praised they were. Chuck himself came out, gave a written estimate (which was adhered to and in fact, less as they didn’t need to do as much as originally estimated) and an appointment was set up for 3 weeks later. They called a couple of days later and were able to come earlier than expected due to a cancellation. The technicians were on time, friendly and professional to the nth degree. They went the extra mile to ensure my other outlets were safe and replaced a couple that had experienced some damage. They even took a moment to investigate another unrelated issue and offer a ballpark on how to resolve it and an approximate estimate on how much it would be to resolve. Can’t say enough about the whole company: Everyone from the owner, office staff and technicians - top notch!
Excellent service with superb staff.
Easy to schedule. Needed a new breaker switch installed. Unfortunately wasn't as easy as we hoped once we opened the breaker box. Electrician worked with me to save money and give me options. Ended up routing power from an existing outlet / breaker we never use. Hooked up the AC to that and solved all our problems. Very friendly clean service. Would recommend .
Excellent service and follow up thank you!
One of my outlets wasn't working in my house so i called Expert Electric. They called before to give approx time of arrival, and fixed the issue in no time. They were great. This is the 2nd time i have dealt with them and they are top notch. Will definitely use them in the future for any of my electrical needs.
Very professional job done. Friendly and prompt service. Very impressed
Mike from Expert Electric was ontime with a reasonable quote and did a great job. Can't ask for anything better than that! Thanks
Did everything right
We have used Expert on a variety of jobs over the past few years. Never a problem or concern. Pricing has always been fair and accurate. There is no "holding your breath" as you call them. The arrival times for the technician is always spot on and the company calls to keep you informed as to their arrival time as an added service. They will continue to be our "go to" service provider.
The electricians were friendly and professional. Ultimately they were not able to fix the problem. We will have to do more work in the near future. I will gladly rehire Expert Electric for that work.
$500 to install a light. Not worth it.
Great job. Staff was on time and friendly. Would definitely recommend.
Mike Smith did a great job of fixing/installing our bathroom fan, little to no mess was made. He was efficient and friendly, I would definitely call him back for another repair. Mike came for a free consult then provided us with three options, under no obligation, the price is reasonable so we decided to go with this company.
Scheduled an estimate for electrical work on a new home purchase. Interaction was uncomfortable. Electrician communicated almost exclusively with home owners present rather than the purchasers who hired him. The quote seemed inflated, recommended $6500 worth of work grounding the entire home when most of the home had already been grounded. A subsequent quote from another electrician recommended half the work previously quoted. Customer service was excellent leading up to the estimate, ex. phone calls, scheduling, etc. Had a chat about this after the fact and they were polite and understanding on the phone ... could have just been a one off miscommunication.
SUPER EXPENSIVE !! for 30 min work to change one plug that charge me 200$ amd probably cost 20$ and a thermostat paying almost $400 is way to expensive. You pay to much for Great service, very puntual, keep you updated when the electrician is almost coming, wich is very convinient to organize your time. Electrician was very frendly snd explained the work they did. They were quick and efficient. Why I would not recommend it is the price, I agreed to get the work done as I need things fixed and were already at home,.
Great service and provided recommendations for me to follow up on TY
Called Expert Electric and the came the next day and fixed the problem, working very quickly and upgrading the materials to create a better finished job. The technicians was polite and efficient and very professional. I was so impressed, I agreed to become a member, which gives me a price reductions on any future jobs plus a priority service. I also appreciate the phone calls to let me know exactly when the technician would arrive.
Mike came to install our charger and he was very professional and did a really good job. I would definitely recommend Expert Electric.
I was satisfied by the services that was provided even to the point that extra suggestion were given to make our home safer in coming years. Keep up the good work!
Polite and punctual service. Called to have a breaker replaced and they got me an appt early the next day with a 1 hour window, and they called when he was on his way. Rav was polite, and they give you a quote before they begin so you know what it's going to cost, no surprises. Fast work, even with the awkwardness of the fuse box and he also did a safety inspection on the rest of the house. Got a follow up call the next day to make sure the work was satisfactory and there were no problems. Would highly recommend this company and will be using them for future needs.
Very professional and knowledgable and most importantly easy to deal with. Thanks!
We had our duplex completely rewired, the panels moved, meters relocated to outside. Plus state of the art smoke and carbon monoxide detectors with a strobe light for the hard of hearing! I was stunned by the very few, minimally sized blemishes in the walls. A testament to their skill. The 4 folks we had here for 6 business days were friendly, courteous, accommodating, and a pleasure to have in our home. They were always on time. Responsive to our questions and requests, and carried themselves in a professional manner. I would certainly rehire this company if I found myself needing electrical expertise in the future.
OK, but quite expensive.
Great service, very efficient work and was in and out in no time with the problem solved!
It was great...fast, good quality and great customer service
The electrician arrived at our house Sunday morning around 2 am. He saved us from a nightmare out of control false fire alarm we could not stop ourselves. On Tuesday, he came in and replaced all our fire alarms, (some of which had expired, thus the problem). I would completely recommend this company and will use them in future for any electric issues. I don't have comparable costs, but I believed in the electrician's integrity.
This is our second time using Expert Electric.Great service from Brad.He is friendly,professional and did a great job.I would definitely recommend them.
Just had Ray in my house to fix a plug and put in a light fixture. He was very friendly and efficient got the work done in timely fashion. Prices are also really good. Thanks for the job well done.
Great service! Had our 60amp panel replaced with 100amp. Gary arrived when expected. Great communication and very friendly. He even went out of his way to repair an outlet he noticed that was close to shorting. I would highly recommend to anybody looking to get electrical work done.
Expert Electric was able to send someone to investigate my electrical issue the same day I called and the issue was identified and fixed very quickly. They also provided expert guidance and recommendations moving forwards to eliminate my concerns. Thanks for the great service!
I recently called to set up an appointment for some electrical work to be done. Just smoke detectors, ceiling fan, small job. I don't know if the receptionist I was talking to was having a bad day or what, but she was curt and borderline disrespectful. Mentioned it's almost closing time (330 pm). Had to speak to an electrician to see how much to estimate. I just wanted someone to hook up my smoke detectors. I called back to cancel, someone else answered the phone. Five minutes later I have an appointment with someone who seems happy for my business
Very nice young man who was very knowledgeable and helpful
Expert Electric did a major upgrade of my panel. Running the wiring was very challenging as my older home has additions and crawlspaces. Expert was up to the task, and worked through a number of unexpected problems. They know what they are doing! Competent, courteous and clean, what more could you want?
EE disconnected or removed aluminum wire throughout the house and replaced with copper, arc protection and upgraded smoke / CO2 units to code. Crew lead (Cory) did a great job and he also mentored students / new staff during the project. Very patient and knowledgeable - made the experience enjoyable. Always cleaned up the house at the end of a day - so no issue living in the house during project which took 5.5 days. Chuck and his administrative staff kept me in the loop with timely calls, e-files as we went along. Good job - would recommend to anyone to contact Expert Electric. PS - they were recommended to me by a colleague but I also knew of them through their TV advertising.....
Very prompt, courteous service and high-quality work.
Chuck and his crew are always great. I've brought them in on several different projects around the home and at commercial spaces for work. I highly recommend you give them a try
These guys were very helpful when a storm caused a falling tree to rip the service mast and power meter off my house. They were quick to respond and very friendly and good to work with. I had my entire electrical service replaced and I am very pleased with the quality of work.
As always, performance and attitude verifies why we continue to chose , not only EE but Mike specifically.
Quick, effective
Overall I found Expert Electric very professional and appreciated that they took the time to explain what was required and why. I felt they took proper Covid precautions and I was very comfortable letting Brad into my house to make repairs while my family was working from home. I also liked that Expert Electric was was easy to communicate with and everyone I spoke with was friendly and caring. I would recommend Expert Electric for any electrical work you need for home or office.
Michael did a great job. I was pleased with the results.
My house lost power to half of it about 340 am. After looking at it myself and can't turn things back on I used the chat on the website at 430 am. I explained my situation and how I have no power going to my furnace because of it so I have no heat. They took my information and said some one will contact me soon. By 630 no had contacted me. I used the chat on the website again to follow up. They apologized verified my information as they still had it and said they would resend the information again. 920 am still no contact so I called the office. The person who answered said didn't Chuck contact you? I said no, no one contacted me. Well we are short staffed and can't help you today. I Have No Heat and I contacted you at 430 in the morning. Why didn't someone call me and tell me earlier? Not happy at all. Very poor customer service. Now I have to freeze and try to find someone else.
Prompt and professional service.
I called Expert Electric to do an electrical inspection of my 100 yr old house for insurance purpose. Their price was less than two other companies I called, they were able to do this sooner than others. They are licensed, BBB A+ and had valid WCB. Technician Scott arrived and patiently answered my questions (I like to learn) while he inspected my house. He may be young but seems to know a lot about city housing bylaws, not just electrical codes. Would seriously consider them to do major upgrade.
Called this morning (May.2nd/2020), within a few hours, Chuck showed up. Very professional and straight forward. Diagnosed the issue right away. It turned out to be a furnace issue that kept tripping the breaker. He recommended a company for the furnace, called them for me and had everything explained and ready to go for the next guy. Would definitely be calling them again in the future when it comes down to any electrical work. All set and down he walked out the door, I was confused as I thought I’d owe some sort of payment to him, but he rejected any payment!! He actually left his hat at the house so I got a free diagnose and some free gear!! Thank you Chuck!
Excellent service, great follow-up.
Raveen was very friendly and thorough. I felt like I was in good hands..
Was very happy with the professional service and polite workers I was very pleased that I payed the price quoted
Arrived on time just like they said they would. The electrician knew what he was doing. I was provided a quote before he started the job. My second time using these guys and both excellent results.
Great service! Professional, honest and punctual.
Excellent service and value! Will use again in the future without a doubt.
Tony from Expert Electric completed work at our home over 2 days, and we couldn't be happier! Tony was responsive and helpful during the initial estimate process, and was professional and informative while working on our home. We plan to have Tony back again to complete some additional work on our home in the near future. the office staff is also wonderful and professional. I called on a Saturday with a question and received a call back within a few minutes. When I called today to pay our invoice the lady that assisted me was lovely and cheerful. All around great experience and would recommend them to anyone!
I recently had two smoke & carbon monoxide detectors that were installed in 2012 go off repeatedly. Changing the batteries did not stop them from going off. I disconnected the detectors from the power source and contacted Expert Electric. I had them out to do some wiring for me previously and was satisfied with their expert and reliable service. Expert Electric replaced these detectors under warranty and at no charge. Thank you, Expert Electric once again for the GREAT service!
Kris came in with another team member.. these guys are super efficient and professional. Provided us with proper solution for the problem plus future modification which will avert further problems with our home electric connections. Would recommend expert electric to all my friend as truly expert team. Only challenge we faced was to get appointment, probably due to the quality work they do so they are in high demand.
Gary and Beaver were great, super friendly, arrived early and were relentless in their desire to discover where the source of the issue was in our old home; and upon discovery fixed it immediately. Highly recommend this company. Fairly priced and excellent work.
The Expert Electric team was prompt, professional, and honest right from the initial estimate through to the installation, inspection, and review/instructions for us once completed. We had our house and garage service and panel upgraded, and couldn't be more pleased and impressed. Would definitely use them again.
After our initial inspection with Chuck, Corey and Matt did a fantastic job rewiring our home that had knob and tube wiring. It is now knob and tubeless! They also upgraded our electrical panel (indoors/outdoors), added outlets/switches and repaired outlets. We would highly recommend Expert Electric for your electrical services. They were personable, considerate of our space and very efficient. We feel great knowing our home has been upgraded by real professionals. -Kristin & Dave
Did not complete job I was charged for. Unreadable bill with scribbles everywhere! 4 Jobs I needed DONE with ALL MATERIALS supplied by me EXCEPT washroom fan and about 20ft of Loomex wire. 1. Replace washroom exhaust fan – Fan supplied by electrician. Installation charge $423. 2. Install a semi-flush ceiling light in master bedroom – Light supplied by me. Installation charge $226. 3. Install 2 light switches – switches supplied by me. Installation charge $266. 4. Install 2 motion sensor light – lights supplied by me. Installation charge $363. The tech Mike said it'll cost total $1270 which was higher vs. other quotes. Because Expert Electric had good reviews I decided to go ahead. He explained the quote also takes into account any "unforeseen situations". I ask him to examine/inspect the various job areas, but he says they were fairly standard and straightforward tasks. He comes back a few days later, completes Jobs 1-3 and proceeds to leave. I remind him about Job 4 which was installing 2 motion sensors. He says he never quoted me for that. I say its on your invoice and you've already CHARGED ME FOR IT!!! He then looks sheepishly at me and says he'll have to come back to complete the job. I ask him to make a note on the invoice that he'll be back to complete the job so that I have proof because now I'm getting nervous. He returns a few days later to install the 2 motion lights. Constantly finds excuses about why he cant do it. Every suggestion I give him is countered with excuses. Says its going to cost me another $300 if he has to finish the job. I remind him that HE said quote includes "UNFORSEEN SITUATIONS". He starts arguing with me about it and I don't have the patience for this nonsense. I say fine. Install a breaker and wall outlet instead of the motion lights and please leave. I supplied the plug, wall box, Loomex wire etc. and he supplied the breaker. He also didn't do a so called 16 point inspection which includes testing smoke alarms etc. I NEVER write reviews but this whole situation really got under my skin. I don't know if the tech was deceptive or genuinely misquoted because he didn't know how to accurately read the quotation book that Expert Electric gives every tech. Maybe Expert Electric operates this way, but either way the techs represents the company. To be fair the tech did an "ok" (but not great) work on the jobs that he did complete. Certainly not worth $1200 especially when 90% of the materials were supplied by me. If you are going to use Expert Electric make sure you KNOW exactly what you need. Sometimes you'll get charged $200 for a $3 6ft Romex/Loomex wire or a $10 Lutron light switch. Its how their quotation work. They don't want to keep re-quoting if they use an extra foot of wire or some minor extra material usage. So they quote you a price range that includes a certain length of wire, material etc. This is what the tech meant by "the quote includes unforeseen situations". So if you have simple jobs needed to be done, make sure you are NOT over paying.
Very prompt and courteous service. Excellent professionalism and technical ability. Would recommend and use again.
They did a good job. I was pleased with the finished results
All aspects of our dealing with Expert Electric have been positive. We have especially appreciated the interaction on the phone to book the appointment, the superior customer service with the electrician on his visit to us and the follow up phone call afterwards! Professional/Personable/Efficient/ Helpful/Friendly are words to describe all the people we dealt with at Expert Electric.
Brad did a great job; friendly and knowledgable.
I needed an electrical upgrade job done quickly as I had other contractors arriving in a few days. they came out that day and provided an estimate and did the job the next work day... awesome
Took a little bit to get the technician to call us back to discuss the job, but no complaints about the service. Speedy work
Were very pleased with the good work done! And also the clean up after!!
They installed new electrical outlets and additonal lighting in my basement. They respoded to my inquiry email quickly had someone out giving me a quote very fast. The person who came out and gave the quote was professional extremly knowledgeable. Pricing was about the same as the other quotes i had recieved. When booking the work it was asy, they came out got it ll done in 1 day cleaned up after themselves all looks great. They electricans doing the install made a recommedation about placement for 1 of the outlets and I am so glad I took his recommendation. They made the process easy since they pulled the permits as well.
The service tech was very friendly and did an amazing job. I would recommend them to my friends.
Great experience. Will call this company any time I have an electrical issue in my house
Michael Larin was extremely professional and pro-active. He came with tools and hardware all ready - light bulbs, batteries, and fixtures for example. He listened carefully to my three main requests: change a fuse box to a switch box, replace a bedroom light fixture with a new fan light which he suggested I buy, and remove a broken fluorescent bathroom light and install a new light. His advice, based on experience, common sense and electrical knowledge, was sound. Before starting the work he went over the costs and possible time lines with me. Mr. Larin was heroic in breaking through the thick condo drywall originally installed in the sixties to remove the old fuse box and put in the new box. He cleaned up after himself and made sure everything was working before leaving. Now everything is working and looks more modern. Most importantly, I know that my electrical system is safe. I also appreciate the fact that Expert Electric does not keep customers waiting to make an appointment, and that it alerts us to when the worker will be arriving. My impression is that they do what they say they will do. Thank you. I am recommending Expert Electric to others. Mary Landell, Vancouver, BC
Brad from Expert Electric was just fantastic! He arrived on time, was super flexible, knowledgeable and very efficient. The company has been wonderful to deal with. Very reasonable and super competent. I can't recommend them enough. They definitely are Expert Electricians!
The job was done perfectly!
Placed request online and received a telephone call before the end of business day. Scheduled appointment at a convenient time. Day of the appointment dispatch called and offered an earlier time of arrival--even better! Technician Mike H arrived, easily recognized the issue (bathroom light flickering) and quoted two 'pricey' options (A) replace multi-dimmer-switch >$200, or (B) complete an electrical assessment >$300. I choked at the prices. Mike H was experienced and knowledgeable. He came prepared with the correct parts, could have swapped out the switch in less than 15 minutes, but was friendly and chatty. The cost, with online coupon applied and after tax, $257.66. Otherwise the charge would have been $283.90 for option (A). Mike H left me with a standard corporate page checked off and titled, "16 point electrical safety inspection", which I think was an up-sell opportunity. I chose to proceed with the work, despite the price, because I felt that Mike H was capable of the doing the work correctly. The flickering was resolved and now the switch-on goes from left to right, it used go from right to left; as a result you need to feel around the wall more to find the switch in the dark because it no longer sticks out adjacent to the door. Dispatch followed up within a day or two and quickly asked if the issue was resolved, I said, "yes"; asked if the technician checked the smoke detector, I said, "he pointed to it", she said thank you and hung up. I appreciated the customer service and Mike H's expertise, but the "corporate" cost is more than I can bare. I may call Expert Electric again, but I'd rather find an independent certified electrician who could do similar work for less than $200/15 min
I ran into an issue where I had to have a licensed electrician enter a mechanical room to simply throw a breaker. I found Expert plus a number of others on the internet with a number of others. Contacted them all of them via e-mail or phone message. Expert was the only one to answer. The person I spoke to LINDSY was extremely helpful and went well out of her way to help solve the problem. Within 90 minutes she had sent a unit to my place and 30 minutes later the problem solved. The electrician, (forgot his name) was great and did a quick check of everything. She saved me a lot of money as it was the end of the day and I avoided a callout charge. I highly recommend their services. To the owner of Expert Electric, I cannot say how pleased I was with the customer service of LINDSY, in this day and age, many, if not most businesses are just too busy to actually try and help you without over priced service charges. Both LINDSY and the electrician were nothing but pros, polite and efficient. I would consider them to be excellent employees.
Chuck and his team of EXPERT electricians have been to our place several times in the last few years and we have been so happy by their professionalism and standard of work. We have had them do installations, rewires and repairs. I highly recommend them for any and all of your electrical needs. They are very reasonable about pricing as well. Thanks Chuck and your team Dave Wakeman
Great service excellent workmanship
Excellent workmanship. The work done was done carefully. The technician was pleasant and professional. The bill was really quite reasonable. Thank you Ray and Expert Electric. I highly recommend this company.
My husband, Thom, and I recently required some electrical work done in our home. We had seen several commercials on TV for Expert Electric starring "Chuck". He was informative, friendly and engaging so we decided to call. We were pleasantly surprised when "Chuck" showed up at our door. Turns out he really IS Chuck and he's the general manager. We explained what we needed by way of upgrades/repairs and he quickly assessed our needs and gave a quote. The amount was reasonable so we arranged for the work to be completed in the near future. He even took some time to check out a problem we had been having for many years and said he would take care of it as well. (He made a second trip just to handle that work, before the other men were even scheduled to come, AT NO CHARGE!). The office staff were very friendly, professional and efficient, arranging for two electricians to do the necessary work within the week. They showed up on time, did all requested repairs and were gone within a short time span and were friendly and extremely helpful as well. They even brought two fire alarms we needed (saving us the cost of two we had already purchased) and a kitchen ceiling light (which we thought we would have to get). We were charged what was quoted (no surprises) and felt well treated throughout our entire interaction by all the staff at Expert Electric. Thank you for impressing us! Sincerely, Mary and Thom Irving (PS...cool paint job on your trucks!)
I have used Expert Electric 2 times now. Lets be honest here, I think all electricians prices are high but thats the way it is. So with that said their work is awesome, the guys that come out are very friendly and respectful and they get the job done right.
I have never left a review for anything before but Expert Electric was amazing in every way. The assembly and set up for my ceiling fan was quick and looked perfect. The electrician, Scott was awesome - very knowledgable and just a great and friendly professional all around. Love this company and will recommend to anyone needing their help in the future!
Have used this firm twice. Can not say how much I appreciated the honesty of the employees and their high quality of work. Would recommend the firm to anyone, knowing that the recipient would be well taken care of
Excellent service . They replaced the remaining knob and tube in our home . We had 3 estimates but did not choose the lowest . The other 2 stated 2 to 3 days with numerous holes . Chris and his apprentice took close to seven days and avoided any damage. In total, they only made 2 small holes in ceiling of downstairs bathroom ( the most unintrusive place ). They were both punctual , professional, honest and always cleaned up each day ensuring power was on . In the end the estimate provided by Ray was completely accurate and was completely reasonable . Would highly recommend !!!
Brad came at the top of the appointment window which was so amazing. He was a very focused listener and wasted no time to diagnose the the problem. He explained to us what and why with each step while he was working on the electrical panel . He was genuinely friendly and understood the anxiety we had as a portion of our 40 years old house was without power. He did all the repairs at such efficient speed and proficiency it’s truly a joy to experience. He had a fully stocked van so he didn’t have to travel to the store to buy parts. He even had time to go around the house to check on some loose outlets for us. He will be our Go to guy from Expert Electrical in the future. Don’t wait to call this company even for the smallest electrical issues. They will give you the peace of mind.. my next project is already planned to upgrade my kitchen ceiling light fixture:) we can’t wait to see Brad again.
Very professional. Always on time. Finished early. Under budget. Fixed any small things I noticed. Swept and patched. I was happy with the work.
Super service!!! Quick call back and quick, effective repair! Thanks!
Chuck and his company provided great advice, great products, and better value than the other two companies I got quotes from. Chris and his coworkers performed high quality work and ensured we were happy with everything before they left and even provided advice on future upgrades. Will definitely hire this company again. Harvey
Booking was easy and fast. Mike was really professional and understood what we were looking for and executed it as planned. I would recommend his service to anyone !
Great Service!
Quick and painless service. Called Thursday, electrician showed up Friday. Got the job done fast and right.
Called to let me know he was going to be late but once arrived very professional and got the job done.
Ali showed up on time, walked me through the work and did not leave until everything was complete. He also cleaned up. Paul N.
Very positive experience from initial contact to final payment. The person on the phone was efficient, knowledgeable and organized. The electrician was above and beyond: I don't recall ever dealing with a tradesperson who was as professional, respectful, efficient, and pleasant as Yoshi. I am exceedingly pleased with Expert Electric. When I called yesterday, I didn't expect the job to be completed within 24 hours and yet, voila, it's all finished and I can now relax into vacation mode. Thank you Expert Electric and a big thank you to Yoshi.
Excellent service from a courteous and well-informed professional. Would definitely call him again.
Very prompt and courteous service. Pricey but worth it.
We required an experienced electrician to complete several jobs around our household. Expert Electric took our call promptly, answered all our queries, and dispatched Brad promptly. Brad arrived on time, observing all covid protocols. He explained what would be undertaken with each task - then provided a very competitive quote. We went ahead with the work. Brad completed everything to our satisfaction. We are exceedingly happy and most definitely recommend Brad very highly.
Great service. Prompt. Extremely helpful.
Very Honest electricians, my siblings had extensive electrical work performed by this company and they were highly satisfied to say the least. The price was very competitive and the work performed was phenomenal, I wish there were more companies out there as honest as this one has been to my family, thank you.
Fast sameday service, friendly helpful electrician. My best experience so far getting stuff done for my condo.
very efficient and great customer service!
They Turned down an easy job of putting up a small light fixture in the bathroom because they were scared to break a mirror!! I had to do the job myself which took all of 5 minutes.
Had them come out here to fix two light fixtures. They did one but was unable to fix the other and recommended to have it replaced instead. I asked if they can install a fixture they already have in the van for me that same day, they said no and told me it will be another $270 base fee just to come out here again to do the installation. I wrote and asked the office if it's possible to wave that fee, they replied they'd get back to me on that. One week and 2 follow up emails later, I still don't have a simple response of yes or no. I am actually more upset about the quality of their customer service than about them asking for additional fee. At this point I'd rather give this job to some other company who actually cares. Update: There was a miscommunication and everything has been cleared up.
It was super good and heart warming experiences I had today. The electrician is really nice gentleman who helped me out and very patient. All I could say is thank you. Much appreciated.
Excellent service by experienced electrician. Price is reasonable.
Our technician was friendly, courteous and did a good job. He was also fast, finishing in about an hour.
100% reliable and professional. Mike is the best and a true inspiration to all our young trade workers.
Scott and his guys rewired our whole house, and then arranged a few months later to add a few switches and outlets. A different crew have rewired and done a great deal of service for my parents house, as well. They've always done effective, tidy and all around great work (patching holes, answering questions, etc.) We've been dealing with quite a few contractors after having purchased a new (older house) and Expert are one of the best experiences, especially for such major work. They respected the fact that this is our home and that we're spending hard-earned money to upgrade it and they delivered. You can't ask for more than that from a trade.
Great experience!! I filled out the online request for service and heard back the same day and was offered an appointment for the next day! They came an assessed our problem and booked a followup appointment for the necessary repairs! The day of repairs was so quick and smooth and now our electrical is back up and running safely now!! I feel so much better knowing that it was done right by a great, professional electrician!! Thank you!!!
Replaced knob and tube in our 91 year old home on Armstrong’s Point in Winnipeg. Did great work. Patched the holes they had to make. Were careful in choosing where they made holes to protect textured plaster walls. Cleaned up after themselves well. Answered our questions. Complete professionals and friendly. My wife felt safe with them in the home. Job was done on time and they were quick to return when I had follow up questions. I highly recommend them.
I submitted a question via email and surprisingly got a phone call less than 5 minutes later. An electrician showed up the same day to provide an accurate quote and assessment. We decided to move ahead and he completed the work very efficiently. He was very kind and careful with our belongings as well, which I appreciated. I received a follow-up call a few days later from their office to make sure everything went well. This is the first time I have ever had to call an electrician and they made the process incredibly easy and straightforward. I am so impressed with their service in every way.
I had called Expert Electric because I was having issues with a bathroom light fixture. They call d the day before to confirm the date and tim of appointment. I did not catch the name of both of the technicians- but it was Aron with whom I had the contact. Both were very polite and professional. Both wore masks the entire time which was appreciated. And they did not waste time or try to drag out the appointment. It turned out to be a very simple fix and both offered some excellent suggestions. I would not hesitate to recommend this company or use them again.
They did a great job replacing all of the old outlets and switches on the apartment I just bought and also installed a new range hood. Electrician was friendly and knowledgeable. I was a bit annoyed that he was late for the estimate appointment, but these things happen. I recommend Expert Electric!
Prompt response, electrician diagnosed problem quickly and provided options to resolve and improve. Quote was written out in detail. We chose to expand our exterior security lightning, and the work was quickly scheduled and completed to our satisfaction two days later. Excellent and courteous service.
Excellent service! Mike was professional and pleasant to deal with. He explained the work to be done thoroughly and cleaned up remnants from the job. He installed numerous ballasts in kitchen and downstairs and answered my questions regarding future electrical projects. The office gave us a time he would arrive and even followed up with a call advising Mike was on the way. I would highly recommend Expert Electric to friends and neighbors thx for a job well done
Mike H was excellent. He was punctual and very polite. He was truly interested in educating us about our electrical system and also how to save us money. He immediately identified our electrical problems and deficiencies and upon our approval, made the necessary repairs quickly and efficiently. There was no hard sell. He was a true and empathetic gentleman who really knew his stuff. I would strongly recommend Expert Electric and if you can, ask for Mike H.!
We engaged Expert Electric to remove knob and tube wiring, upgrade our panel and install a subpanel in our garage to accommodate an electric car charger. The workers were very professional, carefully working out the best way to accomplish various parts of the task and always consulting with us as needed. When they were not able to complete the work as soon as expected, (for reasons beyond their control) they made sure we had the necessary temporary electric power we needed. And the final invoice was slightly below the estimate we received. I would strongly recommend Expert Electric for any residential electrical work.
We are first time home buyers and were SO well taken care of by the team at Expert Electric. Our home had knob and tube that needed to get removed, and there were a few hidden surprises along the way that the electricians took in stride and they did not exceed the quote that we were given. They were very clear about the work that they did, and were going to do, always checking in with us and letting us know what was going on. They were respectful, always on time, very clean and efficient, and they went above and beyond. Thank you for taking care of us in our new home!
Was having problems with my fuse panel due to a circuit overload. The technician dispatched was extremely efficient at diagnosing the problem and replacing a faulty outlet (and corroded wiring) and a faulty GFI. Excellent service and I would highly recommend this company to anyone! The seniors discount was an added bonus and greatly appreciated.
Chuck and his team were great. They upgraded my panel from 100 to 200amp and were efficient and professional. Their pricing was considerably better than all other quotes I received.
very professional able to finish the work same day pleased with the end result and would call them again
Excellent customer service by phone and by the electrician who did the repairs. He explsined what was working, what was not and how much it would cost to fix the items. Very professional and knowledgeable . Have highly recommended Expert Electric to my neighbours.
We had a whole home rewire done - aluminum to copper - and we couldn’t be more pleased with the service. Chuck is fantastic to deal with and the guys he has performing the work go above and beyond. Half our home had been recently renovated, and they were sure to take extra care in those areas. If you’re in need of expert service (no pun intended) from people who care about your home as much as you do, call these guys.
I was so impressed with this company. They were professional, prompt and reasonably priced. I would not hesitate to recommend them to my friends! Thanks for the great service!
Response fast, Service is good, Service man is friendly.
We had a new electrical panel installed along with new lighting and multiple outlets replaced approx 2 years ago. From the initial meeting for the estimate to the absolutely fabulous electricians that we had the pleasure of having in our home we cannot say enough good things about this company!! Amazing Service, top notch work and great communication led us to call them again for another electrical project this month. We highly recommend the people at Expert Electric.
Had a few electrical tasks "saved up" to deal with (installation of light fixture, repair of fusebox, inspection of various electrical elements). The electrician was able to handle them all and explained everything he was doing and why he was doing it. He noticed an out of date smoke detector and, having parts in his van, was able to replace it on the spot. He made other recommendations for electrical safety. Time and money well spent!
Excellent service, professional and friendly.
Absolutely the best!!! I am new to Winnipeg and I lucked out by finding these guys. In the process of looking for an answer to my problem, I ran into two of their electricians at Robinson Electrical Supply Warehouse. Gary and Kris were helpful, friendly, and cooperative. With their referral, I set up an appointment with their office. Their main man (Chuck) came out, diagnosed the problem, gave us our options, and promptly fixed it. I couldn't be happier with the service and the price. Thank you... you are the experts.
Brad is an excellent electrician. He does good work and very knowledgable. A great company. I will use again and recommend to my friends.
Above and beyond in customer service!
I hardly ever write a service review, but this time because of the exceptional service provided to us by Cory and Mat , I will write a review!! Hopefully, I can help people in need, to make up their minds, which company to seek for their electrical needs or projects! Expert Electric provided us a fast, reliable, safe “quality” service! They upgraded our electrical panel to 200 amps and did aluminum treatment as well. Michelle ( from the office) with Cory and Mathew ( in the field- at our place) organized everything in a precise manner to make sure there are no hick up with the process. CORY and MATHEW are very professional, knowledgeable, punctual, skillful and more importantly, very pleasant people, hence, I am 100% recommending EXPERT ELECTRiC to everyone who requires quality and professional electrical services!! From now on, Expert Electric will be my speed dial for all out electrical works!!
I was pleasantly surprised. Same day service, with accurate 30 min. Warning before he showed up Very helpful knowledgeable and pleasant Electrician. I will ask for him by name in the future. Thank you.
I enjoyed my experience with this company because, they were friendly and on time.The office staff were very well organized,well knowledgeable, and very polite.They answered all my questions, I had for them.I would recommend this company, to everyone, for their next electrical repairs.Looking forward to the project, that I have later this month, with this company.Thanks again, guys,GREAT JOB????????
Our mail electrical supply failed and needed emergency replacement. The work was done in a courteous and professional manner and we wouldn't hesitate to use Expert Electric again. Special thanks to Mike and Scott!
First time customer and I had a wonderful experience. When I called the office, they gave me a set time the service technician would be out, not a time range( 1-4pm). Chuck came right on time, very pleasant to speak with, able to fix the issue very easily and was gracious enough to wave the charge! I would recommend this company. Reliable and on time makes a difference.
Response time was exceptional and service was as well. I would not hesitate to recommend Expert Electric or hire them again if a need arises.
I'm not satisfied at all of their technicians
Fast, great service at reasonable price!
Very professional. Came out and genuinely made sure the job was done to our satisfaction. Now we wait on details of doing another job for us hopefully sooner than later. Thanks guys!!
Its a nightmare to deal with them scary arrogant and abusive guys. I hired them for doing electrical wiring and installing new lights in some rooms and they did not arrive on the date agreed and i had to call them again and again they kept saying will come soon i had taken two days off from work and i lost my pay because of there bad planning , finally when they came two weeks later the electrician they sent seemed to have no clue and he kept on phoning someone called James and then Robert to take instructions but it did not seem to work out and he left mid way and came back a couple of days later and asked me to pay 2750$ instead of the 1200 $ that was agreed It was a nightmare to talk as the guy was super abusive and threatening and agressive ripped me off and i had to press the panic button on my alarm to thwart him , i will be reporting them to the better business bureau too
Very satisfied with the job that was done. Fast, clean and very reasonable. Will recommend.
No show
They arrived right in time. The crew knows what they are doing, they respect the cleanliness of your house. As they worked, they kept their areas clean, and they did a walkthrough after to ensure full cleanliness. The work itself is top notch, and I feel confident and safe with the work they did. I would highly recommend!
Fast , Friendly and affordable service, I recommend Expert electric to anyone that wants the job done right the first time for the best price you can get. Thank you Expert electric !!!
The salesperson reviewef my electrical concern and provided a solution. The job was done on the day promised. Everything works fine. All the worry of dealing with this issue is gone Thank you Expert Electric
John was my technician who was efficient polite and price point fair . I would recommend John to any of my neighbours
one of our outlet was shorted and paralyzed our TV, Internet and washer connections. I found Expert Electric online and they were able to attend to us on the same day. The electrician was polite and courteous. Got right to the problem and fixed it within an hour. We are very pleased with Expert Electric and would recommend them to everyone if you need an electrician!
From the quote to the day of the work everything was done efficiently and professionally
They have always done solid work when I have used them.
Highly recommend Expert Electric. I had numerous quotes from other electricians and Expert Electric not only was the most reasonably priced but reaffirmed my trust in tradesmen. Brad was amazing to work with, explained everything in detail and was just a solid guy! Definitely a repeat customer here!!
The most lousy company there only motive is to overcharge and seems everyone here is bad mouthed , we had to request them to be polite and not use foul language while they were doing electric fitting and repair in our house , big mistake that we hired them to install new lights in our house , throughout brad kept on cribbing that he gave us a very good deal and we are lucky , the work done was very untidy and no point in complaining to the manager James or to the owner rob as they don't even have time to listen to you . I will never use them again
Efficient. Reasonably priced. Thank you.
Do great work but have to wonder about their pricing. Had 2 outlets on one wall not working. Was charged $250.00 for diagnosis which took 30 minutes max and another $95.00 to install 1 new outlet which took 15 minutes max. The part sells for $39.00 at Home Depot is .....$345.00 seems very overpriced to me. Have used them a few times now and never felt I was overcharged until now. Feel dissapointed.
Fantastic! Did a great job, they were prompt, did the job well, and the pricing was reasonable.
They know what they're doing, and if the service guys can't find where the problem is coming from? the big bosses are not scared to go in and get their hands dirty themselves. Great customer service, great call back time, great people to deal with. Excellent first time experience with this company, and would use them again.
Thanks for the professional/prompt/excellent service. No issues of any sort. All as promised and more. Won’t hesitate to call when services required. Thanks again.
I had a very pleasant experience with Expert Electric. My dishwasher had no power. I found Expert Electric online and called. The staff responded very quickly. The day after I called, a technician came to fix the breaker for the dishwasher and checked all the breakers. The technician was awesome, very friendly, professional and responsible. I strongly recommend Expert Electric.
Froilan came when he was expected and did the necessary repairs. The service was prompt, efficient and courteous. He also did a couple of other small things for us without additional charge including a safety inspection, although the initial quote was high. His quote for installing wired-in smoke alarms was quite high as well (from the company's book, not random). The reason for a 4 star rather than a 5 is due to their prices. Having said that, however, I would likely use them again.
Expert Electric is very professional and great to work with. After I booked an appointment, they gave a reminder call the day before, and followed up a few days after to see if I was happy with their work. I hired them to repair a light, which turned out to be a defective bulb, so they didn't charge me! They will definitely be my 'go to' company for any future work.
The gentleman who came to do the work was very nice, knowledgeable and thorough. My only complaint is that it only took him 20 minutes to check the light switches and put in new light bulbs and the charge was $265.50 plus GST. He was …
Called and want to get quote for simple sub-panel question, was told need to pay 47 to get information
The electricians were prompt, did a great job, kept social distancing and cleaned sites up when finished.
These guys are fantastic! We had them install a bathroom fan for us (service, install was all great), but the fan started to be very loud. We called and they were out promptly to check on the fan. After determining it had to be replaced we had no issues with them honouring their warranty and getting the work done in a timely manner. Highly recommend!
I had a small emergency and called in over the weekend. Chuck returned my call within 3 minutes and told me that he thought solution could be handled over the phone rather than sending a technician out on the weekend. The solution worked and I saved hundreds of dollars when Chuck could have sent someone out and changed me for the service call. I will use them again for an upgrade to our service. Outstanding service, very prompt and extremely courteous. Thanks Chuck and Team.
Excellent service!! I had a great customer service experience!! I will definitely recommend to others and use expert electric again.
Good service and quick response
Rob came for a call out with some issues I encountered replacing some receptacles. Identified the issue quickly and rectified it efficiently. Really professional and pleasant service. Thanks Rob.
The electrician., Mark was delayed...not his fault, but did call to let me know..which I appreciated ...he was very professional, polite, friendly, wore a mask(pandemic)...which also made me very happy...and fixed all the issues I had, put in a surge protector, got a plug that when we purchased home , never worked , put in new smoke/carbon detectors ..and fixed another plug...plus the final bill was lower than the estimate....Chuck did initial assessment ...I chose this company because of the commercials...a little disappointed Chuck didn't come in a costume..????
Prompt, quick and solved the problem. Polite and friendly.
Insisted I had knob and tube wiring which needed to be replaced to the tune of $12, 000. Two other reputable companies came to give me an estimate and found no evidence of knob and tube wiring. Further, Expert Electric charged me $300 for a job that took a total of 30 minutes, spent the rest of the time providing the estimate which the other companies did free of charge.
I had a problem with a malfunctioning overhead kitchen light. Well I called them and had an appointment the next day. The electrician came on the dot. Very nice and courteous electrician and he was so nice, that I agreed to an upgrade. Excellent and prompt service as what should be. The price is also competetive. Very professional. Very highly recomended.
Very friendly and solution oriented. On time, fast and efficient! Thanks!!!
I have hired various electricians over the years, including from Expert Electric, but Brad from Expert Electric is the best we’ve had, exceeding all expectations. A circuit breaker had tripped, breaking the switch in the circuit panel, plunging the kitchen into darkness & cutting off the fridge. I called about 4:15pm Friday, and the office arranged for an electrician to come between 10:00 & 12:00 the next day, thereby avoiding overtime costs, since if necessary, I could transfer contents to another fridge or freezer. Brad arrived Saturday morning & quickly rewired and replaced the broken circuit switch in less than an hour; (in addition, he replaced a broken light switch at no cost). I was amazed at how remarkably quick and efficient he is. I have an older home, so the same has happened before in the panel, and we had been advised in the past that we would eventually have to put in a new panel. Brad told me that he could rewire the Circuit Breaker panel at half the cost of a new one, and explaining and showing me what he would do. He is very approachable and answered all my questions and concerns. My problem has been that more than 1 appliance is on single breakers. He told me that each major appliance should be on its own. I made an appointment on the earliest day that I would be home. Expert Electric called at 8:05am that the electrician would arrive within 30 min, and Brad arrived within 15 min. Brad did exactly as promised, including neatly labeling each switch after completion, explaining what he had done. The old panel looks new. Brad’s work is very meticulous, considering that he is so quick, but he is a perfectionist in the results. After his job was finished, he even offered to and replaced some burnt out bulbs, which I had been planning to do using a step ladder; But easy for him since he is much taller than I am. I am in North Vancouver, and I would say that Brad is the best electrician on the North Shore, and in the lower mainland. The office staff followed up after each visit. Kudos to Expert Electric for your superior staff.
Aluminum wire remediation Service was professional Work completed satisfactorily as described Gladly recommend this company seeking residential electrical services
Extremely quick to respond and professional, courteous service throughout!
Very poor experience with this Company. Pricing was ridiculous. Needed a baseboard heater replaced. After initial call out I was informed the heater had to be replaced. This visit costs $315. Then I was given an estimate to replace the heater $485. And I would have to provide the heater. So $1000 to replace a simple baseboard heater. After comments lodged with Facebook and BBB I was accused of slander and told by them I was not welcome to do business with them. I too went with TDR and was very happy with them.
The work was completed efficiently and quickly, they were good to converse with and I felt comfortable having them in the house. After some concern ( being a first time home owner), Chuck personally called and helped me out. Afterward, I spoke with Blair at customer service and there's something great about speaking directly to people in a company and not being put on hold or feeling disconnect. Very polite and personable people, they'll be my go to on my next electrical project.
Had to do an emergency weekend call, and when the on-call person couldn't come out, the owner came in person. Arrival time less than an hour. He was professional, yet friendly, quickly diagnosed our issues and repaired them. Tested everything before he left and made sure all was good. Would recommend Expert Electric to anyone needing an electrician. Sherri Wood
I was very impressed with my service call! Very friendly and knowledge. I will be using them for future work. Excellent service will recommend them to everyone I know. Betty O'Neill
Profesional and helpful, the guys who came to rewire my whole house did a great job. They were friendly and courteous and answered any questions I had.
Prompt, efficient and very personable, I would definately recommend ????
Called this company to help us with some ongoing power issues in our home, we live in an older home and the wiring was dated. we were having problems with our power more and more often. We were having another issue with the power once again, and we called expert electric and they sent brad who came and repaired our problem. He explained that our wiring was done in a "knob and tube" style that was one of the oldest wiring done in the days when our home was originally built he suggested we replace all this wiring because due to the age it would continue to have problems and was dangerous, he gave us a quote and explained how he would do the work, we agreed and he came back at a later scheduled date and completed the work, he managed to rewire a good portion of our home with minimal damage, our ongoing power issues have stopped and now everything works as it should, they were easy to work with they followed up to make sure everything was still working properly a few days later. All in all a good experience. We didn't enjoy the fact that this needed to be done but Expert Electric made it as pain free as possible. Would recommend .
Art did a great job. He was quick to diagnose the situation and was able to make the necessary repair without any hesitations ,very knowledgeable and courteous. Thank you again.
Great service and thorough. I would use expert electric again.
Very helpful.Pleasant and professional. Most importantly on budget. :) I was running the dishwasher and the microwave at the same time suddenly both stopped working turns out our last guy I had out took a shortcut and put both appliances on the same breaker' I called Expert Electric and they came out the same day I called he explained that we had to have each appliance on its own circuit' made sense so I agreed he gave me a quote up front to rUn a new circuit ' I gave them the go ahead they came back at a later date and got the job done' they wore booties on their feet and were careful to cover everything up when the worked' overall a possible experience and would have no problem using these guys again,,,,,
Excellent service and very professional. I will be using them exclusively from now on
Extremely hight price companies.job for 20min changes only thermostat for baseboards radiators 277dol plus tax.working fast that perfect. But Steel expensive
We have contracted Expert Electric on two occasions before and were very satisfied with the work the service person did. The company also sent us occasionally on line, some helpful suggestions regarding our residential electric fuse box and other areas of concern.
On time - quote provided before work started - went the extra mile on some items outside the quoted work for free. Excellent work on a tricky job. Everything you want in an electrician! :)
We did our panel renovation with them. Great job. They know what they are doing! :)
Always professional! Been using these guys for the past 8 years and have been very impressed by their workmanship and friendly service every time. Yes, it costs a bit but can you really put a price on you families safety? Brad was courteous and explain what he was doing and what to look for to prevent any major issue with the electrical panel. Will definitely recommend these guys to anyone looking for great service at a fair price.
Raveen is so polite and very neat. He made sure everything is done accordingly. I will recommend your Company for punctuality and professionalism. He really knows what he’s doing.
From the first contact over the phone to the arrival of the service provider, the experience was great. The service provider was punctual, his interaction was friendly and professional and he kept me informed regarding the work he was doing. The work was completed successfully. I would not hesitate to use Expert Electric again and would definitely recommend them to others. Thank you
I’ve had the team at Expert Electric to my place a couple of times. On each occasion, they’ve been fantastic to work with. On time, extremely professional and at a very reasonable price. They’re the only electricians I’ll use and would highly recommend them.
Froilan Florendo, the electrician from Expert Electric corrected the wiring in a junction box before installing a new track lighting set in my downstairs suite and took the extra step of cleaning unnecessary silicone grout away before installing the new track to make finishing (repainting gyproc) easier afterwards. On the same call-out, he was willing to come to my mother's home and replace blown transformers and connectors on six halogen pot lights. He carried the spare parts in his truck so was able to complete the job without further travel time, which I appreciated. His work was clean, tidy and he demonstrated expert knowledge in troubleshooting my problems.
Fast & efficient service, professional staff.
Great professional service.
The two men who installed the fan were so very polite and did such a good job cleaning everything up. The fan has been working just fine. They arrived on time and were very professional .
The staff was very professional and answered all of our questions in detail. They also explained to us any concerns that they found before addressing them.
Amazing service, was able to get an electrician to come by the next day. The electrician was very knowledgeable and even provided great advice for saving electricity. He also looked at the wiring in the breaker panel to make sure everything was proper. Would definitely use them again!
Very happy with the work Expert did for me. Tu, the technician, was excellent. Prompt, hard working and knowledgeable. Just got the job(s) done. I had him in for a bathroom fan replacement, a dimmer switch, and fixing and making work an overhead fan in our dining room (which had caused a hired handyman much trouble). Great stuff. Would recommend without a second thought.
(Translated) Respond quickly to the needs of customers; warm and thoughtful service (Original) 对顾客的需要反应迅速;服务热情周到
Very poor service I got at a exhorbitant price
Chuck was fabulous when he came out to do the estimate. Very personable and was able to give me an estimate on the spot. I needed my whole place checked as I have aluminum wiring and needed to make sure everything was treated properly with pigtails. The electricians that came out (Scott and Evan) were friendly, courteous and professional and completed the work in the time allotted. The work was done on a Thursday and Friday (I had 2 suites that needed to be completed), and by Tuesday I had my inspection report! An office staff member even called me when she sent the email to ensure that I received it. I would definitely would recommend Chuck and his team for any work you need done!
I always use Expert Electric, & I can’t say enough good things about this company! Recently, my home required the replacement of a ceiling fan on a sloping sunroom ceiling. When I bought the wrong type of fan, electrician Ali advised me about the particular type of fan I needed to purchase, & then he brought some extra cable in order to complete the complicated installation properly. Ali also inspected all of the smoke detectors in the house (I hadn’t realized that they had expired) & upgraded them all. I’m so grateful for this company’s service, and Ali’s diligence in particular!
I’ve had excellent service in the times I have used Expert Electric. Most importantly, I feel confident in the work they have done for me.
It was great to deal with a company like Expert Electric when I wanted to replace my panel and upgrade my electrical service. They did exactly what they said they would, when they said they would do it, and for the price they quoted. All staff I interacted with were helpful and professional.
Very good service, Monica was our electricians name very good, would highly recommend her, any other electrical needs we will be calling expert Electric !
Quick response time. Brad provided professional and efficient service. Very satisfied and will definitely use his service again
Very responsive to an emergency repair. Scott was very knowledgeable and courteous to deal with.
I was having issues with the electrical in my home and Chuck was awesome in resolving the issue for me. I would recommend Expert Electric to anyone requiring electrical services!
Mike came in and we were immediate friends. He explained what he was going to do, he quickly found the problem quickly took care of it and left. There was a little glitch and Mike came right back and corrected the problem. It was the fault of an ill-fitting door on the place where all those switches are. It's great to know there is someone nearby I can trust with the electronics., because I know nothing about electronics except that they can kill you if you don't know what you are doing. Very happy I called Expert Electric
Great place to work
We feel completely ripped off by this company. We hired them to install a 240 V outlet in our garage. There was already a 240 line available in the circuit box, and no plumbing or HVAC in the wall. They insisted it would be 6-hour job, which surprised us and we should have gotten another bid at this point. The reality was, he completed the job in under 3 hours (same guy who estimated it). He would not adjust the bill. When we emailed the company we got a form letter back -- clearly they have had this issue before. We followed up with a phone call and the owner was very rude and belligerent and would not listen to us. Do not hire this company.
This is the best electrician in town and I highly recommend employing them for your electric projects and upgrades/repairs/maintenance. From arriving on time to keeping me in the loop throughout the process is just so amazing. Very responsive and excellent work ethics, professionalism, knowledgeable, responsible and reliable technicians. Good Job! And thanks so much for coming out during holiday season to perform the job! Cheers!
Good service but found quite expensive
Professional service. Great job done.
Was awsome customer service got the job done quick an done right couldn't ask for a better electrician I highly recommend them to anyone looking for one
I contacted Expert Electric about getting a new electrical panel for my home. The existing one was very old and the breakers were no longer available. I was visited by Chuck Lewis, the general manager to do the quote. (He even provided Temptations treats for my cat!) After I accepted the quote, the appointment was set up for the job. The crew that came out were on time, very polite and worked very hard to get the job done. I was very surprised at how much work was required to bring everything to code, both inside and out. I was very pleased with the very professional result and would not hesitate to use Expert Electric again.
I would recommend this company. I had an issue with my fireplace. They came and did an estimate and figured out the issue. Now I have a working fireplace.
Did a great job repairing a light fixture for my tenant, but was unresponsive in providing a proper itemized receipt other than one line saying "work done". Repeatedly ignored calls for an updated receipt and explanation for the work done, was billed $300 to replace a $20 ballast.
Really good service, and very professional.
Good communication all the way. A solid job at a reasonable price. Thanks
Had Expert Electric do a couple jobs in the last week. Customer service was excellent and very responsive. The technician that came out was professional and very personable. I will be going to them for any future electrical needs.
Extremely helpful
I booked a quote to install a NEMA 14-50 plug in my garage for the charger that came with my Ford Mustang Mach-E. The booking for the quote went very quick. The electrician who came to quote was friendly and helpful. Upon contacting Expert Electric to proceed, they were able to send the same electrician back pretty quickly to install. My wife works from home, with her office in the same room as the panel, he was mindful of her and did not disturb her work. He completed the instal faster than we thought, and all was working well. A couple days later I noticed the cable was routed along the side of the house in a way that visually stood out. I was under the impression it was going to be a little more hidden. I contacted Expert Electric and asked if they could re route the cable low along the wall. Not only did they agree to come back, but the same electrician came in 2 business days! He took care of it very quickly. Again he was friendly and did not disturb my wife at work. I found the way they handled this minor issue was exceptional. I trust Expert Electric, and highly recommend them for any home electrician services. Their customer service, and quality of workmanship is outstanding.
The whole team at Expert Electric did a terrific job from start to finish. Chuck came out and provided a professional and competitive quote. He also gave us a good idea of what to expect during our Knob & Tube removal. We looked at 4 companies in total but chose Expert Electric based on our confidence in our initial meetings with Chuck. During the job, Chris and Jared were very professional workers and cleaned up after each day. We were delighted by the few number of holes needed and how small the holes were. We highly recommend Expert Electric.
I definitely would use Expert Electric again and would recommend their services to all my friends and family.
The worst electricians to deal with extremely dishonest and abusive . Expert electric is the worst company stay away from them . I contracted them to install lights at my house and they just walked away after 2 hours and I ended up paying 1400$ for two hours work and when I tried to complain to the manager he did not even bother to come on the line and when I posted a review about them the owner Rob comes on the phone and threatens with dire consequences including damaging me and my family if I donot remove the review Is this the way to deal with Customer complaints Expert electric should be avoided at all cost
Came here to say a big THANK-YOU to Chuck and Expert Electric. My furnace stopped working, a furnace repair company came and couldn't get it going, told me I needed to wait three days for an electrician. So I phoned Expert Electric on a Saturday morning at 7:30. Chuck himself called me before 8, listened to my situation, and walked me through getting my furnace going. The man talked me out of hiring him! My furnace is working, the family is warm, and I wish there were more Chucks in this world.
Thank you, Expert Electric, for your professionalism and great quality of work for my knob and tube replacement. The workmanship of Chris M and his colleague was nothing short of magic in how they managed to get wire throughout my three storey, 100+ year old house. Highly recommend Chuck, and his great team of staff, for their service for me and my home. Thanks again, Dino
Very knowledgeable and courteous team.
10/10 Truly experts! Solved my power outrage problem easily!
Prompt, efficient, reasonably priced. Good service.
Great service....Mike was quick and efficient!
They do not tell you any fees over the phone yet want to charge $47 for giving a quote. This seems like a money grab where they can overestimate as they see fit.
Great service, quick, reliable, and all in one visit.
Great response, very professional and helpful staff. We would not hesitate to use them again and will recommend to family and friends????
Very quick , the guy was there in 20 minutes and had the power back on . Pretty cheap too. Wasnt expecting it because of how professional the company looks . But for sure the only one worth calling in winnipeg !
I am happy with the work completed. They removed outdated tube lights in the basement and replaced them with spot lights. They also fixed the switches so that there is more control over individual sequences of lights.
These guys are definately experts at service and abilities! All it took was a phone call and the problem was located and solved within two hours! Thanks Mike and expert staff! Highly recommended
Great service stuck to agreed quote happy to do little jobs and big jobs alike.
These guys are pretty good, fast and professional.
Chuck from Expert Electric is awesome! Came to do a quick repair in my home today and since it was a simple repair, he didn’t end up charging me for it. He was also able to fix the cause of a leak coming from the condensation pump in my newly installed furnace. Quality and professional service. Thanks again, Chuck!
Great company. Amazing customer service. Respectful and efficient. Have used their services two times before and still quite happy. Highly recommended.
Had a dedicated line installed and a bathroom fan and could not be happier. Was told up front exactly what it would cost and even though the bathroom fan was a lot trickier to install than first expected I was not charged a penny more than what was quoted. Will definitely use these guys again without hesitation.
The technician was very friendly and he knew what he was doing. He also offered good ad3.
The electrician was right on time; professional and pleasant to communicate with. He was almost to the minute to his time quote which was great because we had our renovator waiting. How come I had never heard of EXPERT ELECTRIC up until now ?. IT'S ONLY EE FROM NOW ON. !
expert electric has the best commercials!! <3
Excellent Service. The representative Mike Holloway did an Excellent job. He was very courteous & professional. Shared his knowledge openly & was very helpful with recommendations to correct our problems. I will Definitely use Expert Electric again because of this representatives great service. I highly recommend them
The service was excellent. The electrician was punctual and I received both an e-mail and telephone call confirming the appointment time. I would definitely use the services of Expert Electric again.
This is the second time we used Expert Electric in two of our homes. Chuck and his team provided incredible services from the walk through and quote, the client service and the two electricians that came to do the work. All were very friendly and professional and the price was right! We will be seeing you again when we build our new garage.Thank you for a great experience. Sherry and Bill
I had Chuck from Expert Electric come and solve an electrical emergency at my house today. He was completely professional, knowledgeable and he fixed the problem completely. I would recommend this company to anyone I know who is in need of electrical work. I only wish I had discovered this company earlier. 100% satisfied.
The technician, Mike, was the Best, Cheers
Professional and pleasant staff. Excellent work and customer service!
I found my technician to be friendly and very professional.the price was reasonable and they did my small job the day after I called. Thank you.
Had a fuse blow after getting back from vacation. Called at 7 in the morning had someone at the house by 830 and the power back on by 9. Great Electricians have used them before and will again
After trying to wire my bathroom fan and doing it incorrectly, I called expert electric. With in a few moments I received a call back from a man named Chuck who was absolutely amazing to deal with!... And my fan is fixed! If I ever need help again, I'll be calling these guys!
Had a great experience with Chuck and Chris last month for adding recessed lighting to our home. Chuck took the time to give us options and guidance. Chris did an excellent job of installing the various lights. This is the second time these guys have done work for me. Highly recommended.
We set up the service call to address a number of issues. Outdoor light replacement, dryer plugin moved, ceiling fan replaced as well as a bathroom fan replaced. What better time to do it while we had to sit at home. The owner himself came to do the estimate of the work required. Had all the protective gear on for Covid. Even brought a treat for the dog. What business does that? Expert Electric does. The estimate was given to us and accepted with a date for the work to be done in a week. The date arrived as did the technicians from Expert Electric. They were also wearing their protective gear for Covid. The jobs were spilt up amongst the two of them with completion done on the time given to us. They asked us to go around with them to check on their work and the work area. Job was done as told and the work area was cleaned up after them. I would highly recommend them to others and use them for any more work myself.
Prompt arrival, good advice, quick on site quote, expert work and excellent front dest reception.
I met the owner personally this past year while out at Halloween with my kids. Very generous. On a professional level, as an electrician-turned-home inspector, I refer my clients to Expert Electric. Even my former electrical employer recommends them for residential services. Chuck is reasonable and will do everything he can to make sure the job is done correctly.
They came in and did a Quote and when I had the work done THERE NO ADD ONS for extras
Excellent service! Prompt and professional. On both visits our electrician was very friendly and did some amazing work (especially when having to make holes in the ceilings). Very clean and tidy (they take all the trash with them). They have honored all quotes with no problems. We will be calling them back in the future! I highly recommend this company!
Lowball $43 quote to come and assess. 2 minutes later, told it will cost $243 to service, a big job, but a few minutes later he found that a switch had been inadvertently switched off. Still insisted on the full charge. Very poor customer service. Will never call them again.
I had a great experience with Expert Electric as they took out all of the knob and tube that was left by the previous owners of my house, as well as moved many lights, switches, smoke alarms and sensors. All in all, it took less than 2 days. They cleaned up better than it was when they got there after the first day and last. would highly recommend.
Fantastic & excellent work! Highly recommend, fair prices.
The electrician called to confirm arrival within the time we’d set and arrived at that time. He was professional, pleasant, communicated in a clear manner and efficiently carried out the installations as requested. I was impressed with his organization, work flow, and tidiness. In addition, he listened attentively and clarified the causes of the problems leading to the need to replace the four ceiling fixtures. Finally, he offered a variety of solutions and respected the one we chose. I will be happy to recommend the company in the future to friends and others. Two thumbs up; couldn’t be more satisfied.
We used Expert Electric for our business and were very happy with the quick and efficient service. Thanks again!
I had Brad from Expert Electric come out and install a ceiling fan, bathroom fan, track lighting and smoke detector. Brad was friendly and did an amazing job!!! My ceiling fan is on a vaulted ceiling that is 20 foot high. He bought a stepladder that was expandable versus bringing in scaffolding. I give him a A+++. His quote also came in under other quotes that I received. I would highly recommend Brad and Expert Electric!!!
Over almost 3 decades Expert Electric once again delivered professional, affordable service. Mike’s approach to the many jobs stemming from our move included prioritizing safety; insuring the integrity of our condo ceiling and preventing pipe puncture with flooding. Despite the limitations of strata bylaws he provided an innovative installation with aesthetics beyond our expectations. For other problems with the existing electrical he carefully thought through solutions settling on the least intrusive, least expensive option. We couldn’t be happier. Our loyalty to Expert Electric is always rewarded with superlative service.