Reviews of McKenzie Electric (Electrical Technician)

Marie Nadeau-Rooplal

We have used both plumbing and electrical services for a number of years. Very pleased with service from office staff to the electricians and plumbers.

Sabrina mercante

Thank you to the staff at Mckenzie electric! I would highly recommend this company. From the helpful, knowledgeable office staff to the top notch electrians. They rewired our home and installed a Generac genorator. We are very pleased with their services!! Very professional!!

Family Van Panhuis

Used this contractor for various electrical and plumbing repairs. Most recently had long drain line, which went through foundation wall out to septic connection, replaced. Plumber was knowledgeable, polite and completed the work in a timely manner. Pipe work was installed neatly and work area was free of any debris when they were finished. Would definately use again.

JoAnn Kevin L-D

Always on time...reliable...friendly...good workmanship.

Keyanna Cooke

Mckenzie electric was quick to respond to me. They came to do a quote right away. We set up a day for them to come back. They were great. They went above and beyond. The work they did looks clean and tidy. So glad we decided to go with them.

Peter Silverthorne

To repair 3 overhead electrical fans with lites that McKenzie electric installed a number of years ago. Lights not working in kitchen. Fan not working in master bedroom. Fan in another room is not working at high speed. Electrians were very pleasant. Only true fix was the master bedroom. Others in sane condition as before repsirs. After 3 weeks, fan in master bedroom ceased to work. I have placed several calls to speak with Rob. Have not heard from him in 2 months+. All I want is to negotiate the amount of the invoice. I believe Rob's business needs to succeed. As all local business's should. I'm not out to stiff him but, to be ignored for 2 months + leaves a lot to be desired in the "Customer Service" aspect of his business. Rob, I'm still waiting. Please call. Further to the owners response. At no time did anyone from McKenzie suggest I buy a new fan. I have 2 new ones in my possesion. I provided the part to repair master bedroom fan. Amazingly I have left several messages with reception. I even went in person and requested a call back. No call no record of a call, absolutely no response. With voicemail available these days, a message could be left. Now I'm finding this company not only sadly missing the mark on customer service. Now they are telling the public what they suggested. This is a falsehood. I could hv had them install both fans if that's what they feel they recommended. I wish there was a way to communicate with the organization other than trough the public forum. They did not provide me an email address. They have not called back. They did not suggest putting in a new fan/s. They sent an invoice out with a one repair lasting 3 weeks. The other 2 are in the same condition as when they came. If this is the method you wish to communicate, fine be by me. My reputation is not at issue here. Please call when you have a chance or visit any time. Patiently waiting!

Helen Zuidema

Great company. Great work. Great customer relations. My go to company

Jay Pilon

I've used this company twice, in 2 different homes. The office staff are always friendly. The tradesman have common sense, are focused, sincere, and competent. I'll definitely use them again.

sherry lipovsek

Fast service and great work. Have used plumber and electrician for renos . Will not be using anyone else. Price is reasonable as well.

Sue Burns

We have used McKenzie on several occasions and have always found them to be knowledgeable, efficient and great to deal with. Most recently we had our garage completely rewired, adding outdoor outlets, a 30 amp plug for our trailer, additional garage interior lighting, security features and a 220 outlet for our pool pump. Three hardworking gentlemen completed the work in less than a day and left the work site tidy. When one minor item didn't perform as intended, they were back the next day to fix the problem. Thanks McKenzie, we'll definitely be using your services again!

Simonne Marrocco

Very disappointed with the service. called them for help & advice so they could handle moving the hydro panel & stack as we are doing major renovations. Instead of speaking to my husband, they called the electrical safety board & tried to shut down our job. If they had they spoken to my husband, they would have known that we had everything in line with the city to move forward with the job. My husband called them after he heard about their issues & left a message stating that we had everything in line & were completely legit but never heard back. Brant power was fully aware of our renovations & were a huge help. We ended up calling Another electrician & they were here the next day, had the work done no problem at all & we have moved forward with our renos. Probably a good company to use if you have a cushy new build project, otherwise don't waste your time.

Mike K

These guys are great. All the office staff are polite, professional and flexible. The tradesmen always do great work, and are extremely thorough. I would definitely recommend this company to anyone needing warehouse/commercial and residential work done!

Jason Ramage

Rob and his crew installed a new Generac generator for me with absolute professionalism. Very pleased with their service. I would recommend McKenzie Electric to anyone in the greater Brantford area for any electrical work.

Ivan Kotchoubei

My wife and I hired the team @ McKenzie Electric to do a number of upgrades at our residence. The entire experience was outstanding!!! Despite a myriad of requests from our end (including a number of changes), the team had a fantastic attitude throughout the entire install which took about a week. The install guys were always punctual, super courteous, precise, careful (we have a century old house), cleaned up every single day and generally went above and beyond in their effort to satisfy the end customer. We are absolutely thrilled with the overall outcome and we are going to use their services again in the future! Can't say enough positive things about the team @ McKenzie Electric!!

emily c

Thank you McKenzie Electric for such a great job rewiring my home. The process of rewiring my home was exceptional from beginning to end. The excellent, punctual and professional team provided the quote in a timely way. The team of expert electricians completed the job without delay. A totally awesome experience! Thank you!

M K

This is by far the worst company I have ever had to deal with. Not only did they have 10 errors 2 of them EXTREMELY bad that even the owner could not believe could happen! Then they told me to pay my bill before next appointment which the minute after I did they closed my account!! Do not use this company!!

Deborah Floyd

Very thorough and professional work

Simon Akiki

Very professional and knowledgeable we have been using them for years for commercial and residential projects

S Burns

If you want something electrical done right, call these guys. They are the best electrical contractors I had ever used. We just had interior pot lights changed and new exterior soffit lights installed today and the men did an outstanding job. Highly recommended.

Rob Lucier

We had Collin and Devon show up super fast to replace our water heater tank. They were very professional and respectful. Felt very comfortable having both of them in our home. They Did there job properly and left zero mess for me to deal with. Thanks you.