Reviews of Live Switchboard / Printing / DHL / FedEx / Purolator / Driving School (Driving School)

Art Tsai

Great place! Convenient service for students!

Hector Perez

They provide kind support and excellent services. I highly recommend this place. The owner is always friendly and supportive.

Aidan Minto

Had a good experience here with my rather complicated shipment. The staff were patient, organized, and generally a pleasure to work with.

PJB

Amazing instructors (Mr. Farhan and Mr. Reggie) and the owner, Mr. Hassan is a really nice man. I highly recommend this driving school. Great service!

pidugu praneeth

Most of the times I have a good experience, but today: June 28th 2020 Owner of the store behaved totally unfair and charged me $12 for few sheets of colour paper which got printed without my mistake. In return, he says no one actually used microsoft excel to print pages from his store and totally he says its my mistake repeatedly. Its very annoying to see him behave in low standards when I made him business in the past by purchasing couple of items in the past. Sorry to say this but you lost a loyal customer and please don't try to steal money when there is no mistake of customer as if today is end of world.

David Solus

I just mailed a package for mothers day. Service was very friendly and helpful. They offer a lot of services to cater to everyone, worth a look. Great people from what I experienced. Help our locals!!!!

Iman Faraji

Hassan is a gentleman and very helpful. His services at this location are great.

Jawad Ghabra

Hasan is such a wonderful entrepreneur who cares about his customers. I cant talk enough about his great attitude towards business or customers. All the best to him and his family business.

Matt

I got some labels printed today. Great experience with friendly staff and very reasonable prices. Would be coming back the next time I need to print something!

constantine2920

Picked up my package for my roommate, the attendent was curtious , respectful and is trying to support the community.

E He

The driving instructor Farhan is really patient, nice, professional and knowledgeable. He is the best driving instructor I’ve ever seen(definitely the best in town). If you’re new and looking for a driving school, come here and you won’t be disappointed.

Didar Yousufzay Official

They lost my recent package ,when I asked them they told me we will investigate. In investigation they were asking questions about the package minute details. So how could I explained that package which I never recived. Finally I got an email from them that package has been delivered. I dont know where they delivered, but I did not get it. I am not satisfied at all from this service and will never recomend it for any one. They are unprofessional and careless. They did not give me any prove at all, that they havedelivered the package and wind up the inquiry. Fazal Rahim Waterloo

Maya Bayati

I took 10 hours road lessons with driving instructor Farhan. He helped me alot to get my G2 license, I reccomend taking lessons with him . Thanks to Farhan and Hassan :)

Akmal Owaidah

So the owner and his staff were unprofessional and they seam like they have given up. Last time I was there he unexpectedly and his employee refused service because of being lazy.They are picky when it comes to service, which leads to so many speculations (racism) could be one of them, or as I mentioned earlier. Good luck

Sha Chang

This store provides multiple services at a fair price. The staff are genuinely helpful.

Lawrence

Highly recommend if you want to pass your G2 once for all. Farhan was a 10/10 instructor with the skills and patience. Will recommend him to my friends as well.

S.D .S

Farhan instructor is friendly, Accommodating, and Amazing instructor. Hassan the owner of the business is fun, always welcomes with amazing smile. Their support and guidance made me clear my exam in first try.

Beyin A

Hassan (the owner) made everything really easy for me and was very flexible for the in-class sessions. Very personable and always happy to help if I had a question. Farhan, whom I had the in-car sessions with, was also great. He was very patient, knowledgeable, and also very flexible in accommodating my schedule. Lastly, the price for the total package was great, and I feel like I got great value out of it. I would highly recommend!

Drew Harvey

Friendly, professional, 'mom and pop' kind of place that aims to satisfy customers. Ignore the reviews of unreasonable, entitled and vexatious types that comes with serving so many soon-to-be adults.

A Y

Great selection of Lenovo laptops and random tech/household gadgets that you could need (screwdrivers, tape, etc.) Purolator pickup service is now better since they've gotten a scanner - extended hours are quite good.

Alireza Mashayekhi

Farhan is an amazing driving instructor. Nice, friendly, and knowledgeable. I was able to pass my G2 test on the first try, with almost no previous driving experience. Highly recommend :)

Alex W

Disclaimer: I have been employed here in the past. That said, Live Switchboard is a friendly, professional, all-encompassing service provider that's ever evolving and offering new valuable products. The owner and manager is excellent to work with and buy from, and truly cares about getting his customers the best deal. I've never seen Hassan attempt to rip off or gouge someone.

Mona Zhu

To respond to the owner's comments: 1) this was the first time I printed business cards. When I called to inquire, there was no mention of bleed space. Nor did the clerk say anything when he looked at my file (in fact, I'd told him that my card was formatted as a 3.5 by 2 in ratio card on the day I paid, and he told me no problem, he would take care of it). I would have gladly sent him the version with the extra bleed space had he asked. 2) as I mentioned in my previous comment, The issue is that the edges were slanted; if it was simply an issue with the bleed space, the edge of the cards would be EVENLY cut off, unless there's something I'm missing. 3) what the clerk had offered me was a $5 credit, NOT a refund. A $5 credit would imply that I would have to return to the store for future services but by this point I've lost confidence in the service they offered. This is also not the first time that something like this has happened. My labmates have tried printing their poster with LSI and have also received poor products (i.e., uneven ink on their posters). I'm not trying to say that ALL services at LSI is terrible, but my own experience and the experience of those around me have been. Maybe it was an "one-off" issue, but please do not try to undermine my experience and frame it as my fault! Original review: I got my business card printed here because they advertised same-day pick up. However, the clerk working there told me that it would actually require an extra day to make the cards. I was okay with that, given that I needed to have the cards done by the end of the week. When I went there to pick up my cards the next day, I noticed that the majority of the cards had crooked edges (I have a dark boarder around my card and it was cut slanted). When I went to confront the clerk, he told me that he included 150 cards instead of 100 and I was a bit taken aback. I really didn't care about having extra cards - especially if they're poorly done! After some back-and-forth, he picked out 50 "good" ones and said he would print the rest and get them to me by tomorrow. When I went to pick them up the day after, the clerk told me that the reason the cards were cut slanted was because the borders around my card was uneven, which is insane, since the borders on the first set of cards were literally SLANTED. I have just now counted the cards I received, and I only have 90 cards, and after going through them all, only 20 of them were decent enough that I would feel comfortable handing them out. I don't think it would be a terrible idea to print your business cards here, but if you do make sure that your card has a very, very basic design (i.e., black text on a white background); the printer used doesn't do a good job printing colour as there are sometimes coloured specks on the card, and a block of solid colour would sometimes not get printed evenly. The cards are also hand cut (I do feel bad for the clerk doing the hand-cutting, but hand-cutting cards isn't an excuse for poorly made products - if the products are that bad, just don't offer this service period!) If you spent time doing graphics for your card, I would suggest just getting them printed at Staples - it's about the same price, and if you want nicer cards, it's only about $5 more.

bryan preza

If they aren't going to do their job properly live switchboard should not be a pickup location for Purolator. My package arrived there on April 20. They are supposed to hold packages for 5 business days but it was returned April 23. This is completely unacceptable from a pickup location. The owner simply told me that it wasn't there but when I looked online it was clearly sent back before the 5 days. If this happens again I'm going to contact Purolator letting them know that this pickup location can't follow basic procedures.

Shaden Samir Attia

Very good driving instructors. Simple place and good staff

Manshi Pandya

I did my driving lessons with Farhan. He was an amazing instructor, very patient, kind, and helped me pass my G2. I would highly recommend him!

Swakshar Saha

I did 10hr of driving lesson with Farhan and he was fantastic. i passed my G2 first time with his help. Highly recommended. :D

Leslie Utting

All the courier pickups melt together in one spot!

Cassiano Monteiro

Had the driving course there, it was great! Farhan was a great driving instructor, I could pass easily with his lessons! Thanks!

Yan Jun Zhang

Hassan was very helpful in getting me my G package. I did 5 hours with Farhan as my instructor. He was very nice and patient and helped me pass my G test in 1 go.

Nikky Pathak

Excellent laptop repair service at the reasonable cost!

analobuono

I took 10 classes with Farhan. He is a very good teacher. I recomend.

shervin espahbod

A great place for students' needs...

Kevin DAKPO

A+ experience with Farhan

Surag Sudesh

I took the G2 package at live switchboard. The owner is friendly and the course is comprehensive. Farhan is an excellent driving instructor. He boosted my confidence and helped correct all my mistakes.

Jessica Lin

I've already had experience commuting on 400 series highways, but wanted some extra pointers for the road test so I booked two hours of individual lessons + G road test package. The G road test package comes with 1 hour of lesson right before the test. However, if you live far from the drivetest centre (near UW), the 1 hour lesson includes the 15-ish minutes it takes to drive there, and the 15 minute wait prior to the exam. For this reason, the instructor may encourage you to book an extra hour of lessons. I passed my G road test with Farhan on first try. He was very honest and gave plenty of constructive criticism and pointers for the test. Although after my exam, he had some personal errands and left me to bus back by myself. I was in a good mood after my exam, so I didn't mind. But normally your instructor should drive you back.

Mark Mannavan

I had the g2 package with road test. The in class and in car sessions were phenomenal. I learned a lot from my driving instructor Farhaan. It was a great experience. Would certainly recommend this driving center!

Shreyas Kishore

Super helpful place! This place has almost everything you can imagine and the people will go out of their way to help you.

Chee Hau Teoh

Hassan, the owner of this shop is super helpful. I had some mails that I needed to send them to US. He was very patient and helpful with the whole process. I am impressed by the number of services that they are providing, including tutoring, poster printing, driving lessons, courier shipment, electronics, tax services, shopping and more. I was offered a reasonable price for the DHL courier services. Will definitely check out this shop again for other services. For those who are reading this review, feel free to check out the shop with $5 off on their services. Tell Hassan the promo code - PRO-116

Moin Ahmed

I took driving classes with Mr Farhan. It was good experience, Mr Farhan is a experienced, professional instructor with friendly attitude. Highly recommended.

Jayne Elford

I have had nothing but OUTSTANDING service here with printing and shipping! Super helpful and reasonable prices!

Yasir

One stop shop student services

AC Atienza

Patient and helpful staff. They do like 100 different things and do them all moderately well. I've seen some bad reviews on here, but they're generally misplaced complaints that would instead be better directed at the related companies rather than switchboard itself.

Natalie Zhang

Their staff are incredibly untrained and not helpful.

고경환 (Ron)

Often recieved packages here and also sent packages as well - every staff is super helpful and willing to help the customer out. If you got a package to send, look no further! I wish them good luck!

Monika Moslehi

Extremely unhelpful, poor customer service from the manager. I phoned to inquire about the overnight cost of shipping and was informed by the customer rep that only her manager would be able to assist me with my query and asked that I call back later. When I called back, she informed me that his meeting was over and he'd be able to speak with me. He was polite till he found out the reason for my call and started to deflect and was reluctant to answer any of my questions, stating he'd need to know the weight, measurements, etc. but when informed that I had this information, he didn't even want to hear it and proceeded to tell me that he was still in a meeting and that he didn't want his price quotes to conflict with on-site pricing. It is because of this lack of professionalism and customer service that I would highly recommend other locations to conduct your business.

Laura

Slow service, and always a huge line. They only have one man on the counter (who was on the phone the whole time) while trying to find my order. I hope I never have to go back to pick anything up again.

Paul Reinheimer

I hate dealing with them for shipping. There's only ever one person who knows whatever courier you're using, and they're usually busy disappointing someone else. Just drive to Cambridge if you need FedEx, you'll be happier and save time.

Mary Chen

Farhan was a patient, diligent, and supportive driving instructor. Highly recommended!

Dave

I truly don’t recommend anyone going there because you will be dissatisfied and disappointed, I try to be fair and give good reviews but the owner is really racist , he made a racist comments to me while working there , garbage place period ;(( avoid going there at any cost ,

Tina Zhao

I called for checking my package. The woman’s tone is very impatient and attitude is very bad. At least, the person who picks up the phone should have a patient attitude. That’s the basic rule. The boss there is very nice, hope he can let the staff improve their service.

Sunpreet Kaur

Farhan is a great instructor. I took 6 classes with him and passed my G2 in first attempt. I would recommend him to anyone looking to get their license.

MrF5379

Really friendly people. Spent a lot of time helping me get the shipping details of a shipment I sent months ago.

Aastha Saini

Got lessons for both my G2 and G licenses here, Farhan was very helpful in preparing me

TKK TKK

I do not recommend this place for notary services. They are charging 4 times than others. I got to know about this after taking service from another.

Sulman Riaz

Worst place to get your delivery picked up. Claimed I created a fake amazon mobile app to pick up a $30 delivery. Showed invoice matching my my ID address. Knowingly tried to make my life complicated instead of trying to understand that students have different addresses than campus delivery address.

M. Y.

The G2 package at Live Switchboard is a great deal compared to the others in town. The owner is extremely friendly and caring. And the driving instructor, Farhan, is a great guy and a great teacher.

Maro

Absolutely Stellar service, I recommend this for anybody that needs help with computer repairs among their many other services.

Quick Tickers

Charge $3 just to scan 1 sheet of paper... No material or labor costs with that so it makes absolutely no sense to charge that much. Other services are fine.

Stefan Chen

Super friendly and helpful staffs. Thanks for the coffee!

X L

Very good price and super friendly people. Farham was my driving instructor. He is very patient and have lots of experience. He can make different teaching strategies for different students. He would let me practice in the G2 test area( in Kitchener) so that I was able to get familiar with the place before the test. Highly recommended!!

Colo Rectal

Convenient place to pick up packages that have been sent by a courier. However when I was picking up a package, the employee asked me to verify what was inside. That’s right, when I was picking a package up, not sending one. I had already provided my ID and proof of address, it’s none of their business what someone else has sent me.

Maulik Patel

Experience with purolator Drivers don't care to call you, Company doesn't care to call you or inform you, Don't even come to knock on your door, Puts a sticker on the wall on the street, Promises to come again on the evening, But then 2 days later you receive another sticker and have to go down to the store ! and when you call them "I don't know" Pathetic people

Rachel Taylor

They did our wedding invitations in less then 30 min. Fantastic job and we will be coming back for the thank you cards!

Frederic L.

Paid for a driving lesson and specifically stressed that my test was in a few days, Hassan said it was no problem. The instructor never contacted me until after my driving exam (which I failed, because I couldn't practice...) and my license expired - Really disappointed. Never got my money back either.

Bishoy Girgis

The in-car instruction in this driving school was very frustrating. The instructor was extremely unprofessional. He was usually silent for the entire class duration, and he even used to complain about me asking questions! He used to say, “This is class just about practice. You aren’t supposed to talk or ask any questions!” I have never seen an instructor in my life who complains about questions. Almost every single time, he would text me on the day of the appointment to change the time. He used to say things like, “I am busy. I work from 9 to 6.” And he showed a disrespectful attitude when I complained about his unpunctuality. And I never had a chance to negotiate the appointment times. One time, he kept me waiting for a month to get an appointment! The school instructor also didn't cover parallel parking, three-point turning, or uphill and downhill parking. The way the school manager handled my complaints was very frustrating as well. He used to dismiss my complaints with remarks like, "You are the first student to ever complain about this," or "We have circumstances, and you should be understanding of our circumstances." When I asked him about the training components that weren’t covered, he simply said, "We decided to skip these components with you, because you weren't ready for them yet!" Of course, this was just a foolish excuse that they came up with on the spot after I complained. They hadn’t mentioned any of that before I contacted them to complain after the end of the course. I threatened to report the school to the MTO, so he retracted and said that it must have been miscommunication, and offered a partial refund for the components that weren’t covered. When I complained about the lack of instructor feedback, the manager said, “Instructors and students have different styles.” This is nonsense to me. Instructors are supposed to talk, and provide feedback and advice. This is what instruction is about, by mere definition. I signed up with a new instructor after finishing this course. The new instructor is actually punctual, polite, and talkative. He constantly provides feedback and advice during class. I learned more in 2 hours with the new instructor, than I did in 10 hours with the one I had in this school. There is a huge difference between an instructor who continually gives advice during class, and one who is unpunctual, rude, watches silently, and even complains about receiving questions! Seeing how helpful good instructors can be made me realize how terrible this school is. The course cost me so much money and delay, with much less benefit that it’s supposed to. I feel scammed by this school!

Krisha arupula

Mr Hassan at the live switchboard (printing services) is one of the most humble people I've met! He had done free courier packaging for me and provided other important information!

Mohammed Mirza

You guys are awesome !!! A gem in Waterloo for students

Aida Mollaei

I took my driving lessons with Farhan. He is an excellent teacher. I passed my G2 test the first time only after a couple of hours of practice with him. If you are looking for good driving lessons he is definitely the person to go to.

Cynthia Persaud

The staff are friendly and helpful. They offer many services ranging from tutoring to driving school so you can always find what you're looking for. Would recommend to anyone who hasn't already checked it out.

Sayema Mashhadi

I took driving lessons from their instructor Mr. Farhan. He was punctual and guided me perfectly for passing G2 test in one go.

Eric Park

I received several lessons with Farhan for my G2. I was very uncomfortable behind the wheel and he taught me until I was very comfortable. I passed the test; Farhan is much reccomended to anyone looking to drive well and pass the test.

Sayantan Sengupta

I took 10 hours of g license class with farhan (driving instructor) and it was great. He was very accommodating to my schedule and provided really good tips for clearing the g test. I followed them and passed my g the first time. Would definitely recommend him to anyone looking to get their license the first time.

Scott Zeng

Very nice person, if u have any tech problems, dont hesitate to find them

newnew

The most disrespectful customer service I’ve ever experienced. I hate going there but sadly they are the closest purolator location to my home. This is probably the first time I’ve felt the need to leave a review for horrible customer service. The eldest man working there is nice but some of the women on staff are extremely disrespectful. The elderly lady and the younger woman with wavy dark hair (she worked on Wednesday june 2nd) are disgustingly rude. On multiple occasions the staff has bluntly ignored me and serviced the person behind me, they wouldn’t greet me unless the male worker is present, they’ve answered the phone while I was speaking with them...Sadly, there are two young women there who are extremely kind but on my recent trip there i was forced to deal with the rude young woman (june 2nd). I feel like its common knowledge that some of the staff are horrible to customers but for some reason they remain on staff. I hate having to leave this review as I’ve had some quick and efficient service at this location but the disrespect from some of the workers is so alarming I was forced to leave this review.

Matthew Chung

I didn't know places like this existed

Clarisse Misola

Very friendly + excellent printing services!

Matthew Flor

Great driving school, hours were flexible, Farhan was a great instructor.

Delaney Nash

The customer service was phenomenal ! They were able to print 3 4ft×4ft poster for a conference in 45 minutes on last minute notice and at a very reasonable price. Would highly recommend!

Omer M

I had been visiting the store for some time. The owner mistook me for someone, maybe because of covid masks (or because my order matched exactly with the last reviewer). Its a great store. I use printing and scanning, and its very affordable and super convenient. Its also a bit of a novelty store, because there is no other store quite like this. Maybe staples comes close, but staple is inconvenient for small jobs. I actually like the fact that there is always staff there to help with machines and stuff. It has been a God send during covid, when many other stores are shuttered or extremely in-convenient (how do I get a page printed from curbside, no idea). So yea, thanks for being there.

Jingting Liu

I did 12 lessons of road practice with My coach Farhan, (didn’t have any other practice )and I passed my G2 test the first time I take it. Farhan has a trick to do parallel parking and it’s super easy, thanks sooo much!!!

pavlinajezica penk

So helpful! Used to send Purlolator packages - months later had to prove a shipment and couldn't find my receipt. Live Switchboard was able to give me the confirmations. Great Customer Service.

Hao Jiang

Finished my drive lessons with Ali, he is awesome! Highly recommended

Patchanon Suepai

Farhan was a great driving instructor. Made sure I was super familiar with the area and gave lots of tips.

Damian

The boss is extremely friendly and knowledgeable. I got quite moved when the boss said he treats every customer as his family members. Always there to offer help:-) I sincerely hope LSI will open more branches around campuses of other Canadian Universities!

Raiyan

Awful customer service.

Natalija Nikolic

Same day printing for large posters! Great quality and friendly service.

Pat Kennedy

Amazing help! Thank you!

Jason Wu

Great tutoring service with very friendly staffs. Price is very fair.

Can Atacan

Offers lots of services such as tutoring and even a driving school! Great owner and great driving instructor.

Sara Koenig

Outstanding service! The gentleman (I believe to be the owner) started his interaction with me by giving my daughters (two and three years old) a balloon. I had a very large (100lb) package that needed to be sent to the US. He was very patient and kind and informative. He even brought a dolly to my vehicle and brought in my package. It was such a pleasant surprise to experience such wonderful service.

Rishabh Shah

I signed up for the G2 package with Hassan and Mohamed as my driving instructor. It turned out to be a great deal and Mohamed is easily one of the best instructors out there. He is very kind, understanding, patient and gives great feedback and tips to improve your driving skill. Would definitely recommend signing up with him!

James Brooks

I had a misunderstanding with one of the female employees which eventually got resolved thanks to her. I’m thankful for her and her help which is why I put a 2 star, but the issue was due to poor communication by her boss and when she called him over to help resolve the problem I really felt the tension and felt like he was irritated which made me feel uncomfortable about the situation. This is a overlook review of my interaction and I hope I have a better one next time because I’m still planning on visit the store

Rigel Conway-White

An unsafe environment. Too small. Requested mask be removed to pick up parcel.

Shikamaru Nara

Extremely poor customer service, and he always blames his employee for the bad service ,don't waist your time and money there

Yan Fang

The boss is very nice and helpful.

Ayigari Jijje

My instructor Farhan has been very patient, courteous and a very good human being. Happy to have learnt driving from him.

Natalizia DeLorenzis

Thanks for great experience with Live Switchboard! I would highly recommend the driving school. The hours are flexible and my instructor, Farhan, is very knowledgeable and patient which helped me gain confidence to pass the test.

Deshi Hsin

Bad service. I had to walk out of this store out of frustration because the owner and the employees failed to acknowledge my presence. They literally looked at me and walked away. They treated me as if I didn’t exist Not professional and poor communication