Reviews of City Driving School / Auto-École Cité - Montreal (Driving School)

KD Lyss

Communicating with this driving school has been an absolute nightmare and waste of time. The passive aggressive behaviour of whomever controls their online presence can be seen in the way they respond to their PAYING clients reviews here and do not pay attention to using correct spelling. This business would profit financially a lot more if they actually saw value in their PAYING clients concerns instead of writing extensive replies that reek of arrogance and unprofessionalism. People do not write these kinds of reviews for nothing.

Valerie Maynard

I came to City Driving School on the recommendation of a friend, it did not disappoint! I appreciated the flexibility in the schedule for both the courses and the in-car training. I appreciated that I could book sessions online at my convenience. The staff is experienced, they know their stuff and what it takes to become a good driver in Quebec. Tom told me when I needed to work on something and, while it wasn't always easy to hear (learning to drive in your mid-30s has its challenges), he was always right. Now I've had my license for 8 months and I couldn't be prouder. I definitely recommend this school for students of all ages.

Astrathefawn (Mastorya)

The staff is very experienced and incredibly friendly. It's not the cheapest driving school around but they make up for it with awesome teachers and great classes. The main teacher there is actually the owner of the place called Thom. I had all my classes with him so far and he's very understanding, up to date in terms of culture and funny. Each class with his was a treat.

Hanchu Lu

Worst driving school. Promise me to have a lesson at 6 pm, but cancel it without telling me for no reason. I was waiting for 40 minutes. They had promised me that I will drive the same car for road test as what I drive in class, but offered me a totally different car. If you want to have class with good instructors, you will need to wait for one month.

James B. Lederman

Good service and convenient online reservation system.

Thuy Nguyen

Tom is the best driving teacher! I was terrified of driving, but thanks to Tom I now have the confidence and skills to drive. Would highly recommend this school to everyone.

Lila Aït

Back in the day when I was learning to drive, I dared to tell my instructor that he was stressing me. He got angry and ordered me to head back to the school. I was never refunded the couple of classes I still had with them. Stay away.

Naíla Barbosa da Costa

Instructor was not helpful and took advantage of his position of power. I wanted to take some classes to adapt driving in the city, since I have a driver license from other country that I can use here. The instructor instead of encouraging me just me feel fearful. I then felt coerced to paying for more classes, which I took and didn't help at all.

Alexandre Brown

I did quite a bit of shopping around. They are more somewhat more expensive than others, but they are more flexible than others.

Bob For-Job

Question, do I need my own car?

tom kelvin

The worst service i have ever tried. I think a lot before witting this bad review. The teacher does not care about student, just care about money. After we pay them the fee, we need to wait forever for the class. And if you want to call them or message them for the information, they never answer. I already pay them 75% the tuition fee and now I still dont know what is going on. Don't go to this place please!!! I never write a bad review for anything but this place, I need to put it on.

Iam Noone

Very happy with in class lectures. I was warned by friends that this stuff is dull, dull, dull. Teachers know their stuff, so interesting. Theory teachers also teach on road, so best experience.

Cooper Kaylee

Great teachers, very professional. I had severe anxiety about driving and they helped me get over my anxiety. I would recommend to anyone!

Artem Khramov

French driving teacher is extremely efficient, I passed my driving test on the first try with ease.

Anne Monereau

Was very happy to see a driving school adapt and give courses during COVID-19 period. However impossible to reach by phone been waiting months to get practical classes. Thank you for responding so quickly. I understand covid makes everything challenging but much appreciate the call we had today.

Sina S

Not recommended at all. Very irresponsible people.

Jorge Olivera

Good schedule management

Christopher P

Excellent driving school! I let my license lapse for several years, so needed to start over. Even in these challenging times of COVID, City Driving School went above and beyond, showing patience and understanding to an old guy like me! Kudos to the owner, Tom!

Kim Nguyen

Tom is a very friendly and patient teacher I will recommend this place to my friends :)

fabien landreville

Great teacher! really helped me pass my G test, would definitely recommend this school to anyone.

Pro reviewer

Poor quality of training. Responding to the owner who wanted more details. False information provided when registering for services. Make us pay for book and registering on the course, but when we realise the quaility wasnt what we required and up to standard, they would not issue any refund, not even partial. This detailed review should enough for the school to review its standards and policies which are poor.

Ambar Astarté Quiroz Martinez

The worst customer service. The owner / instructor seems to be more worried about the money you can pay than in your learning and with haughty behavior. Not recommended at all.

Bernadette Mazon

Great teacher happy to learn in class lesson, they explain very well, very patient in teaching road test until you got your liscense never give up to teach until you know how road rules done, excellent experience with my pretty instructor so patient and on time always love it thumbs more power .

Luc Brossard

This driving school is very shady. This guy has been stealing my money, refuses to answer phone calls, does not return e-mails, and is not able to provide the service. I have been waiting over 1 month for a driving appointment and he has made no effort to provide the service that I already paid. Tom is nothing but a thief. He promised 14 hours of driving, my exam is in a couple of months and I only drove twice. I do not recommend anybody to this driving school. As well he threatened to cut me from his prior classes saying that I had not payed which is not true. All he wants is money but unable to provide the service. Technic would have been a better driving school choice then this fraud. If you think I’m lying read the other reviews that people left him. There’s no way this guy should even be in business. I will be contacting the SAAQ as well as an attorney.

Nikolaj van Omme

I can only praise this school and the staff. Tom - the owner and main teacher - is an experienced driving teacher that knows his stuff very well. His theoretical classes are very well prepared and it was a pleasure to attend all of them. Not only were they interesting and right to the point but actually life lessons as well. Yes, I know this is not what you are looking for but think of it as an added bonus. The practical courses with Tom and Simon were a real treat. Not only do you learn a lot but these were pleasant moments. I have to give a special mention for the humanity of the staff, all of them. Not only are they very friendly but also they try to accommodate you the best they can. All in all a very pleasant adventure that I only can recommend. And talking about efficiency: I got my permit after the first try. And that's thanks to them. Thank you all at City Driving School!

Elena Dry

(Translated) One of the worst experiences of my life as a client. I never forgot the awful service from 2 instructors and then the disrespect for the practice schedule. I hadn't canceled pcq I had prepaid for a little discount. I was younger ... and inexperienced. (Original) L’une des pire expérience de ma vie comme cliente. Je n’ai jamais oublié le service affreux de 2 instructeurs puis le manque de respect du programme de pratique. Je n’avais pas annulé pcq j’avais payé d’avance pour avoir un petit rabais. J’étais plus jeune… et inexpérimentée.