We've got all the opinions of people who consumed the services and products of Tecnic Access Lachine driving school (Driving School) in Châteauguay area (Canada).
Currently the business gets a rating of 4.2 over 5 and the score has been based on 52 reviews.
You may have noticed that the average score it has is quite high, and it is based on a very high number of feddbacks, so we can think that the assessment is very credible. If there are many people who bothered to evaluate when they are satisfied, it works.
As you know, we do not usually bother to set scores when these are correct and we usually do it only if we've had a problem or incidence...
This Driving School is classified in the category of Driving school.
(Translated) Excellent service from the lachine receptionist (Original) Excellent service de la réceptionniste lachine
Friendly people
(Translated) This school does not communicate enough with its students during course changes and important information. In March, she gave me a date for a practical class but they postponed it to 2 days later without notifying me. After all, I couldn't even take the course because of the access closure on the same day of my course! Moreover, the school reopened a few weeks ago, but they do not even advise us about the reopening. Very disappointing, because it is our right to know the reopening and thus pick up where they left off. (Original) Cette école ne communique pas assez avec ses élèves lors des changements de cours et des informations importantes. Au mois de mars , elle m’a donner une date pour un cours pratique mais il l’ont reporter à 2 jours après sans m’aviser. Après tout j’ai meme pas pu faire le cours à cause de la fermeture d’access le jours meme de mon cours!De plus, l’ecole a reouvert il y a quelques semaines, mais ils nous avisent meme pas à propos de la réouverture. Très décevant, car c’est notre droit de savoir la réouverture et ainsi reprendre par là où ont avaient arrêté.
(Translated) It's really thanks to Marcelle that I managed to finish my lessons, she helped me overcome my driving fears. Super nice and very good educator, I take all my lessons with her! Thank you Marcelle for your help. (Original) C'est vraiment grâce à Marcelle que j'ai réussi à terminer mes cours, elle m'a aidé à passer par dessus mes peurs de la conduite. Super gentille et très bonne éducatrice, je prends tous mes cours avec elle! Merci Marcelle pour ton aide.
(Translated) Marcelle's favorites :) thank you for your good advice! (Original) Coups de cœur pour Marcelle:) merci de vos bons conseils!
Very good driving school. If you are nervous for your exam, book your last classes with Marcelle, she prepares you perfectly for the exam.
Christine has been a big help each time I have questions or concerns about anything due to Covid. I appreciate her taking the time to explain it all, so I don't worry so much about my child and their lessons.
(Translated) for 3 lessons they will make me wait 1 month. (Original) pour 3 cours ils vont me faire attendre 1 mois.
Awesome people. Very informative and friendly. Don't listen to the negative reviews.
(Translated) I love my experience with Access. Marcelle is my favorite instructor. She explains well and she is very patient and friendly. (Original) J'adore mon expérience avec Access. Marcelle est ma monitrice préférée. Elle explique bien et elle est très patiente et amicale.
I will give them 0 stars if i can. They will cancel your driving lessons without even telling you and will book your lessons last minute and then the instructor won't show up for the class. So unprofessional. I will not suggest anyone go to Lachine school. I had completed 1 year with learners license in October 2021 and its November and i still do not have my license.
The worst driving school. They will not respect your schedule at all. They will cancel classes without telling you and will reschedule last minute. I will recommend anyone going to Access schools. You will have to wait more than 1 year to get your driver's license if yiu go to this school.
I had a very good experience. Marcelle was my favourite teacher, she helped me in my learning process as a driver and showed me good tips to gain confidence behind the wheel. I successfully obtained my permit and I am very satisfied.
(Translated) Very friendly instructor (specifically Naim), no pressure is felt during the lessons. + last lesson Misagh will buy you an iced cappuccino! (Original) Instructeur très amical (spécifiquement Naim), aucune pression est senti durant les lessons. + dernière leçon Misagh vous achètera un cappuccino glacé!
(Translated) A wonderful driving school formed by great instructors. If I had to point out one, I would say that Marcel was a very good instructor throughout my apprenticeship at Lachine driving school :) (Original) Une merveilleuse école de conduite formé par des super instructeurs. Si j’avais à n’en souligner un, je dirais que Marcel à été une très bonne instructeur toute au long de mon apprentissage à l’école de conduite de Lachine :)
(Translated) Great experience with Marcelle, she knew how to make learning so much more obvious and the fun I just had my probationary license thank you Marcelle !! Very good advice that really helped me !! (Original) Super expérience avec Marcelle, elle as sue rendre l'apprentissage tellement plus évidant et le fun je viens d'avoir mon permis probatoire merci Marcelle !! Tres bon conseil ca m'as vrmt aider !!
(Translated) Thanks to Marcelle! Really kind and very patient :) (Original) Merci à Marcelle! Vraiment aimable et très patiente:)
I called Access today and spoke to a women called Olivia. I wanted more information on their services to learn how to drive a manual car. Olivia was extremely helpful and went above and beyond to help me. She even called me back to follow up with additional information.
(Translated) Today, I completed my last driving course with Marcelle from Lachine and it was the best experience I have had. The class was beyond great and she really inspired me. Thank you !!! (Original) Aujourd'hui, j'ai complété mon dernier cours de conduite avec Marcelle de Lachine et c'était la meilleur expérience que j'ai eu. Le cours était plus que formidable et elle m'a vraiment inspiré. Merci !!!
Good
Great experience. Thank you.
(Translated) Superb school, the teachers are patient and courteous! I drove with Nabil on my last conduct and I have nothing to complain about! 10/10 (Original) Superbe ecole, les professeurs sont patients et courtois! J'ai conduis avec Nabil sur ma derniere conduite et je n'ai rien à redire! 10/10
(Translated) The Access courses allowed me to pass my driving test on the first try. The instructors are excellent and professional. I would particularly like to thank Marcelle for all her very relevant advice which allowed me to progress in my driving, as well as for her very calm and friendly way of teaching. (Original) Les cours d'Access m'ont permis de réussir mon examen de conduite du premier coup. Les moniteurs sont excellents et professionnels. Je remercie tout particulièrement Marcelle pour tous ses conseils très pertinents qui m'ont permis de progresser dans ma conduite, ainsi que pour sa manière d'enseigner très calme et sympathique.
(Translated) Nice team that contributed to my success as said coup shot master shot especially I specify Marcelle very friendly and accurate in these instructions very appreciated thanks for all the good advice until the end I wish him good do not hesitate to recommend it to other students good luck will invite other friends to join you again thank you Gang. Michael Samy (Original) Belle équipe qui a contribué à ma reussit comme ont dit coup d'essaie coup de maître surtout je précise bien Marcelle très amicale et précis dans ces consigne très apprécié merci pour tout le bon conseils jusqu'à la fin je lui souhaite que du bon je n'hésite surtout pas à la recommander aux autre élèves bonne continuation jinviterai dautre amis à vous joindre encore merci la Gang . Michael Samy
Excellent customer service! Started access driving school three years ago and fell on hard times, finally got the courage to get back on track and their employee Chrissy lapointe ( had to ask her for her name to give a shout out) walked me through the steps I have to take and prepared a schedule for me to FINALLY get my license. Thank you Chrissy for the positive words and all the help! Highly recommend access driving school in lachine!
Not the best driving school . They ask you what language you prefer to learn in for your in car session and I specifically said English and they gave me a instructor that only speaks French she didn't understand any question i was asking and she was also very rude and not patient AT ALL she was getting frustrated because i didn't understand what she was telling me to do AND on top of that she was 25 min late for my session and we ended 10 minutes early so I didn't get my full hour .
Not sure about others but i came across this instructor His name is Will ..God bless him ????????Such a beautiful soul ,he gave me simple tips on my refresher and boom i passed the driving test.I would recommend him to anyone 100 times.
(Translated) I had a very good experience with Access the receptionist and the instructors are really professional and kind. Marcelle is a very good instructor thanks to her help I passed my exam (Original) J'ai eu une très bonne expérience avec Access la réceptionniste et les instructeurs sont vraiment professionnels et gentils. Marcelle est une tres bonne instructrice grace a son aide j'ai passer mon exam
I enjoyed being there people are nice , Christine is awesome she really is , there almost all amazing the instructors Jason,Cynthia, franklin etc... very nice people again and flexible schedules over all great experience ????????
Worst customer service!
Friendly and accessible receptionist, as well as great instructors (especially Marcelle!) that provide for a comfortable albeit professional learning experience.
(Translated) My big crush is Marcelle I love her! Always very friendly and she gives great advice! Thanks :)) (Original) Mon gros gros coup de coeur c'est Marcelle je l'adore! Toujours très amicale et elle donne des très bon conseils! Mercii :))
(Translated) I appreciated the services of the school, Marcelle is particularly sociable and professional ... she gave me the keys to success and I got it suddenly, Thank you very much! (Original) J'ai apprécié les services de l'école , Marcelle est particulièrement sociable et professionnelle...elle m'a donné les clés de la réussite et je l'ai eu d'un coup , Merci infiniment !
(Translated) Very good school, I love the instructors and their advice. Thanks mainly to Marcelle for her patience and for her help during lessons with her! :) (Original) Très bonne école, j'adore les instructeurs et leurs conseils. Merci principalement à Marcelle pour sa patience et pour son aide lors des cours avec elle! :)
For the most part, I enjoyed this driving school. They have some of the best driving instructors, like Marcelle, Bilal etc. But I would I have to say that the school lacks customer service and professionalism in certain ways. On one of my last in car sessions , I experienced the worst driving lesson ever with Mounir AIT SAADI. He was rude during more than half of the lesson. I wasn’t comfortable asking him any questions, because he had a attitude and made me feel uncomfortable. He made rude expressions and remarks and even took off his mask during the lesson while we are in a pandemic. I wrote a email to access lachine more in-depth about what happened and they didnt even respond back. They probably didn’t even bother opening the email.
This is a good school for learning how to drive. Their teachers and staff are very helpful! Also the material is on spot!
This is a good school for learning how to drive. Their teachers and staff are very helpful! Also the material is on spot!
Great teachers, friendly receptionist. Jason and Marcella are the best for in-car sessions. They have such a perfect teaching style!
(Translated) Access is the reference in all of Lachine there is an instructor called Misagh oh my goodness he has the art of explanation in him he is so nice and also I would just like to tell you there is no of words to qualify your professionalism at access because it is above perfection thank you ❤️❤️ (Original) Access c'est la référence dans toutes Lachine il ya un moniteur qui s'appelle Misagh oh my goodness il a l'art de l'explication en lui il es tellement gentil et aussi j'aimerais juste vous dire il n'y a pas de mot pour qualifier votre professionnalisme a access parce-que c'est au dessus de la perfection merci ❤️❤️
Not a very good place
(Translated) Excellent service! In addition, if you are looking for a pleasant and reassuring experience, I recommend instructor Marcelle. Smiling, dynamic and patient, she will advise you, help you and explain to you gently. (Original) Excellent service! De plus, si vous cherchez une expérience agréable et rassurante, je vous conseille l'instructrice Marcelle. Souriante, dynamique et patiente, elle sera vous conseiller, vous aider et vous expliquer tout en douceur.
(Translated) Marcelle is the best, excellent communication, patient, dynamic, all the kit but with the online courses, too much time is wasted explaining zoom, the signature and just to enter the profile, the teachers have to repeat several times in a row what 'they had just said that these details are in the email. (Original) Marcelle est la meilleure , excellente communicaton, patiente, dynamique ,tt le kit mais avec les cours en ligne, trop de temps est perdu a expliquer zoom , la signature et juste pour entrer ds profile, les profs doivent repeter plusieurs fois de suite ce qu'ils venaient de dire alors que ces details sont ds l'email .
(Translated) Marcelle Skar is very good at communicating and learning good driving techniques. She is serious and professional and made me love the driving lessons. (Original) Marcelle Skar est très bonne pour communiquer et apprendre des bonnes techniques pour conduire. Elle est sérieuse et professionnel et m'a fait aimé les cours de conduite.
Access has been there for me from start to finish. Not only are the receptionists extraordinarily kind and helpful but the instructors are incredible. Marcelle is by far my favourite instructor! She makes you feel safe and confident while behind the wheel. She gives the best tips and makes sure to prepare you for the final SAAQ exam. Not to mention, she has such an inviting and affectionate personality. Book your lesson with her, you wont regret it!!