I gave this school a rating of 3, simply because the classroom instruction was rather good. My daughter learned a great deal from the instructor who explained the rules and laws of driving...she even refreshed my memory on a lot of things. When it came to the actual driving instruction, it was something left to be desired. Each time I would pick up my daughter she was in tears from being so upset and disrespected by the driving instructors. Learning to drive is one thing that a teenage kid looks forward to in life...it gives them a sense that they are growing up and will have that freedom to go where they want without parents having to drive them everywhere. But when you have the very people who are supposed to be the trained experts treat you with so much disrespect, it can make one, second guess their ability in making this dream happen. If while driving, the teen driver makes a mistake, then fine, it is your job to explain to them what they have done wrong. However, it is not your place to do it in a manner that is so disrespectful that they are in tears once the driving lesson is over. I never look for preferential treatment for my children, but I do look for fairness and to be treated in a respectful manner as you would want a teen to treat you. I feel that this school can be an overall great school, but if the owner doesn’t get a handle on how their driving instructors treat their clients, more people are not going to want to attend this school. We decided to pull our daughter from this school because she would not endure any more of the disrespect she experienced with two of the driving instructors at this school. I always say if you don’t have patience for children, teens, or customers period, then working with the public then it is not the job for you.