Reviews of Riverstone Dental Clinic (Doctor)

Flobert B.

Professional, friendly staff.

Claude Yukon

The Riverstone staff is always nice and helpful. They were always of great help when needed. The location is convenient, a lot of parking close by. building is new, nice and clean.

brenda prokopchuk

Friendly and helpful staff. Very good with kids

Susan Anderson

You're in great care with Dr Chow, OMS Group -visiting specialist in Whitehorse...

Andrew Gaule

Really great service! Riverstone Dental always high quality!

Stephen Fergusson

it was quick and thorough. my concerns we taken seriously. I was told what to door my own follow up.

Rose Peter

I would recommend the Riverstone Dental to friends and family they went above and beyond to help me.

Torey Hampson

Easy booking and rescheduling. Text / email reminders. Friendly staff.

Joel Fransen

A fantastic office with wonderful dentists

Kim Corothers

Lightning -fast service for this first time patient. The staff are friendly and welcoming. For my first visit, I was really impressed. Thanks Riverstone Dental for making my check up and awesome one!

Aura _0152

Supportive and kind dentist’s, nurses, and doctors

Gerald Haase

Booked me in quickly as I had a chipped tooth. Friendly and professional; a dentist and clinic that I trust.

Kalin Pallett

The team at Riverstone are professional, compassionate and caring. Thanks for making going to the dentist something to smile about!

Helen O'Connor

Good experience. Modern equipment. Friendly kind staff. Quick service. Professional.

Stephanie Aube

I love Riverstone Dental! My dental hygienist and dentist are amazing. Love you Ashley!!

Shirley Dawson

Had a little mishap with my tooth this weekend, Monday morning called the destist and got in right away : such speedy service!! Thanks Riverstone, I'm smiling again and it's just after 10 am, you guys are awesome!! Today got a check up - all is good, thanks Riverdtone dental and Dr V!!

Tina Woodland

Very professional and excellent care.

John Minder

The best dentist and hygienist I've been to.

Ryan Wilson

Dr. Van Sterthem performed a root canal for me - it was quick, completely painless, and he took extra steps to ensure I was comfortable throughout the process. Barbara the dental assistant is also great - very knowledgeable, happy, and kind. Absolutely recommend Riverstone and Dr. Van Sterthem to anyone!

Lia DesRoches

Had to wait for my wisdom tooth extraction appt, but once got in it was quick. Froze me and pulled it out. Just going through the healing now.

Marie France Lacasse

Dr Tang was amazing! First filling in 50 years! Best experience!

Brayden Gleason-frost

Really great place to get your teeth fix and great staff and very clean and organize

David S Morgan

Excellent service! Annie does a great job (dental cleaning)& front staff are friendly and efficient.

Anthony Grottoli

Great service. Lovely staff.

Elaina Jean

Went in crying because of a bad toothache, they were so caring and understanding!! Thank you all so much for everything.

Kris Gardner

Awesome service and experienced technicians. I recommend this clinic to anyone.

Felix Turcotte

(Translated) The "BEST" in the West. You don't mind going there with confidence, they are great. I have always had pockets of teeth and they take really good care of me. Thanks Doc! (Original) Les "BEST" dans l'Ouest. Vous gênez pas d'y aller en confiance, ils sont super. J'ai toujours eu des dents poches et ils prennent vraiment bien soin de moi. Thanks Doc!

Kristen Range

I recently had my teeth cleaned and a cavity filled. I can't remember my hygenists name, but she was great. She was very gentle and but me at ease. Dr. Sam Van Sterterhem was great - he had great bedside manners - explained what was going to happen each step of the way, and was very professional.

Barbara Scheck

I am really happy with this dental office and the staff there. They don’t get five stars because of the crazy amount of constant texting and emailing to remind me of my appointment. Most people do not need to be reminded six times in a five day period about their appointment. Dental wise - no complaints!

T Goodwin

Thank you DR. Amelie and her assistant Ruby Pasadas for the wonderful experience at Riverstone Dental . I switched over to you guys because you actually fixed the problem that the last clinic did not fix . I read the reviews and thought I would give you guys a try and am very happy I did switch , I will continue to stick with you guys and have told many people about the fast excellent service , Thank you so much for making me tear up when I saw my smile DR . Amelie . When I first went in I just figured it would be for x-rays because that's what the receptionist told me would be done and that I would have to make another appointment to get a filling filled but Dr. Amelie took care of it right away she actually cared about my tooth bothering me ,so again THANK YOU VERY MUCH !

Laura Nolasco

I had a great first visit with the Riverstone Dental Clinic. The staff was super friendly and I really like their facilities ☺️

Zach Godin

Great experience

James Lindley

Wonderful experience and friendly staff. Definitely would recommend.

Bryan Laloge

I get my teeth cleaned everyday this experience was so enjoyable!

Roslyn Hougen

The best clinic I have been to in Yukon and Alberta. Professional experts with great customer service from all staff. They are very considerate of your needs and work together as a team. Thank you!

kevin Daffe

Excellent friendly staff. Super knowledgeable and caring.

chanel cain

Friendly and great work

Sasha Hougen

First time visiting Riverstone and got an appointment with minimal waiting time and already have another for tomorrow. Thank you!

Amanda Martell

The staff and atmosphere at Riverstone are wonderful! I’ve never had a bad experience. Highly recommend!

monica Dupont

Was in urgent need for an extraction, people there were awesome and professional! I strongly recommend them!

TheJodi33

The staff and dentists at Riverstone Dental couldn't be better. Going to have a tooth pulled was a scary experience for me. They all eased my worry and treated me with kindness. The dentist who pulled my tooth took his time and talked me through the whole process. It was a great experience.

HelenM Eddy

Kody is the best hygeinist I've had and the dentists are great too.

émeline Brocard

(Translated) A lot of professionalism, pedagogy (yes I learned more about teething and its care) and impressive work! And what luck to have service in French! Thank you! (Original) Beaucoup de professionnalisme, de pedagogie (oui j'en ai appris plus sur la dentition et ses soins) et un travail impressionnant! Et quelle chance d'avoir un service en français! Merci!

Glam Destruction

The staff was very friendly and professional. The dentist was helpful, and made some recommendations to improve the health of my teeth.

Curtis Reich

Great service called yesterday got appointment for the next day very got me in right away pulled teeth and out the door in under a hour.helpful and very professional staff clean office all in all great experience

Rebel Vegh

Great service and friendly staff Not so afraid of a dental visit anymore

Francine Thivierge

Cody is the best. I feel so good after the cleaning session I would go back monthly if I was permitted

Gaynor Baglee

I am nervous usually with dentists but I love my dentist, Jeff and my hygienist, Annie. I followed Jeff from another clinic.

Brittany Layton

Excellent service!

Alex Kingston

10/10! Excellent dentist, friendly service and extremely professional. Highly recommend these guys, they are the best :~)

Rachel Neis

Very kind and efficient! I am normally fairly nervous at the dentist but my experience was fantastic!

J J Vell

We drive from Skagway to White Horse, Yukon Canada. Well worth the trip, wife and Daughter and I see Briana, Dentist and staff all very personable and professional.

Rebecca Lucas

Such a great experience, dentist and dental hygienist and assistants, front desk girls, were all very friendly and gentle

Theresa And Dennis Beaudoin

Relieved my fears very considerate thank you

Sylvain Turcotte

Very professional and amazing customer service.

Jerry Yen

For someone who scares of people using drills to do mining in mouth, they are making it as relaxing as possible. With great smiles as well.

HeartbeatYoga

Beautiful staff! They are very welcoming, warm and focused on making you feel more at ease! The dentist was lovely! The only thing I have extreme anxiety with is dentists..., a series of bad experiences... however, this was what I would dare to say , a fairly good experience I would recommend them fully and without hesitation! I will be going back for sure Thank you so much everyone for your kindness, understanding, patience and compassion Xox Shauna

Scooter Yukon

They returned our emergency broken tooth call on Christmas Day and had an urgent appointment done for Boxing Day - we weren't even clients! Several fixed dental issues later & we are clients now! They care and fix the dental pain problems too. Excellent.

Teresa Acheson

Friendly and kind. Helps keep me on track with my teeth.

Sean Pond

Worlds best dental clinic. Super friendly staff. Very professional. They upgraded my terrible teeth to a much better version.

Wendy Close

I love Riverstone Dental Clinic because their staff is friendly, helpful, and skilled. Today my regular dental cleaning was fabulous as my dental hygienist Ashley kept the process fun while being very informative about the steps she was taking to promote continued good dental health. Today felt like a trip to the spa and I left feeling relaxed and happy!

Janice Hall

Great experience. Lovely staff, very professional.

Jacob Rohloff

This clinic is a "well oiled machine" - in and out with zero fuss, direct bills, excellent care in a great environment, have seen several hygienists and dentists - all were great.

Danielle Carpenter

I’ve been coming to this Dentist for years now. Both my Son and I always have the best experiences, and love the friendliness of all the staff. Our go to is Dr. Amelie, Dr. Samuel and recently the Hygenist Dr. Luke. They always make sure we are comfortable and especially for my 6 year old son, they don’t push and make sure he is good with everything they do and explain well the procedures or tools they are doing/ using. If I could give 10 stars, I would. ????

Sylvain Brousseau

(Translated) I was served in French from start to finish by their employees who did a very smooth job. Impressive. Thank you (Original) J'ai été servis en français du début à la fin par leurs employées qui ont fait un travail tout en douceur. Impressionnant. Merci

Joseph Fowler

Awesome awesome awesome thank you Dr Baud and your staff

Nikki Buckler

Very good, everyone was so no nice & accommodating. It's a lovely clinic, super clean & professional, I would recommend it.

rmf

Went to this clinic based on the reviews however I had a very disappointing experience. I went for a simple procedure that I have had before and could be done manually without power tools.. to glue my fixed retainer back to my teeth where it had come loose. Firstly the dentist used unnecessary force and power tools to scrape off old glue. During the whole procedure I was in noticeable pain (which is rare for me). After the procedure I noticed the bottom of my tooth looked chipped and had excess glue in places it shouldn't. I went back and the dentist again proceeded to "polish" the glue off my teeth. My teeth are now highly sensitive in the areas that were worked on, sensitivity that I didn't have before coming to the clinic. The back of my tooth is also chipped and the shape along the edge has changed, I believe she actually carved some of my tooth away. On top of it all, she didn't do a good job with the retainer because my top front teeth have since moved, which is the whole point of having the retainer glued in place. Absolutely devastated and furious with all of this since I am religious with my dental health care!!

Jorgen Ponsioen

Pleasant experience, considering returning for regular check ups

Petra Hankinson

Excellent If you have to go for a root canal, this is the place to do it

Helene Belanger

Excellent service, from front desk to assistant to dentist

Will Baker

I feel bad because I’m so bad with names lol. I’ve had the same dentist for 25 years, and this is my first experience with someone else. The dental hygienist who has three young children and twins did the best cleaning I’ve ever had! She didn’t poke my gums, had a very steady hand and was very detailed at the same time. Great work! The X-ray technician/ dentist assistant who moved from Edmonton with small children was awesome! Very proficient and sociable. My dentist with the French accent was very quick and courteous. Asked me a ton of questions to pin-point the issue I was having on my bottom molers. She performed a filling removal and refilled my tooth in a timely matter. The ladies up front were also very kind and professional. Very personal and professional team, I can honestly say it was the best dentist experience I’ve ever had. I will be back!

Lars Johansson

Consistently great service. Been with Riverstone dental for many years and will keep coming back.

Catherine Young

Dr. Baur and the staff were thorough and professional.

C w

Real great dentist

Daisy Lemphers

Best dental hygienist, Ashley. Love her. A great experience from someone who is scared of dentists!!

A V

Very rude receptionists. I had severe pain with my wisdom teeth, was told I could not see an oral surgeon for months and would have to pay full price and iv sedation as my coverage would not cover me for the procedure (later I found I was given wrong information). After I had called a couple dentists I found a great one in Whitehorse who had referred me to a great oral surgeon coming to Whitehorse who also took Status and covered the iv sedation, and last minute he squeezed me in because I was in such pain. Do your research Riverstone Dental are not the only ones to refer you to oral surgeons. There are other options in Whitehorse and that do take Status. They are ripoffs and very rude. The oral surgeon I saw was amazing and his staff was so great with follow ups calling me every day to see how I was healing.

Andy Nieman

Very, very professional. They give full attention to detail. As they are proceeding they talk to you about what they are doing and are really friendly. Every time I leave there I feel that everything is in order.

Echo Johnson

Lovely facility, great staff! Love that insurance claims happen right there, didn't have to pay up front!

Erin Giesbrecht

My smile mattered here. Staff were friendly, professional & efficient. The clinic is immaculate and modern, with top notch tools. They truly care about your dental care.

rita kovacs

The people are friendly and very good at what they do , I for sure would recommend the place

julia gerlach

Very competent and customer service oriented. They took their time to explain everything to me. Would recommended them again..

Shahid Ali Syed

Excellent service knowledgeable staff.effeciant staff.good job

Joey McNeil

Dr. Tang was great! I was pretty anxious about my appointment, but he was very re-assuring and walked me through the whole thing. He checked in to make sure I was comfortable and made the experience much better just by being genuine and considerate. Much appreciated!

Alberta Rooney

Just had cleaning with Annie. She is fantastic - professional, very personable, GENTLE, informative and effective. I actually flew up to Whitehorse to have Annie clean my teeth -seriously! Definitely recommend this clinic.

Kim Runion

Had to get a root canal - hated it- but Samuel and staff were very patient and professional with both services and questions I had.

Tara Wheeler

River stone dental has been excellent for myself and my children.

Tom Mickey

Excellent

Carly Carruthers

Excellent service! Very professional

Mary Clarke

I highly recommend Riverstone. The staff are very kind and helpful. Dr. Samuelson is the best dentist I have ever seen. Thank you!

donna letang

Once again I am more than pleased with my visit to Riverstone. The service is always efficient and friendly.

Marie F

I am so happy I switched to Riverstone. Hygienists Cody and Ashley have made the experiences so positive. Thanks a million!!!!

C.Angeline Costello

Great visit.......Cody is super...

Carolynn Phelps

It was great - friendly informative ppl

C A

I am a nervous dental pacitant and they were very understand and kind. They did what ever they could to make me comfy and happy.

Odile Ela Rousselle

Awful treatment and horrible customer service. This clinic is not about fair and equitable treatment of patient but about lining their pockets and laughing in your face (yes really) when they announce to you that your bill is over $2500.00 bucks. The office manager went into a tirade about her front desk staff person not being well but having to be at work as if that should make it okay. I was not informed or given a quote of the expenses I would incur and assumed it was covered by the insurance--it was not. The appointment was made several weeks in advance and I should have been informed when I came for the dental work. Don't go there. The kicker was that Dr. Newhouse hurt me while freezing me and instead of apologizing went into a two minute explanation blaming my brain and pain receptors...no kidding. Do yourself a favour go see Dr. John Stern, he is wonderful and upfront about costs and his staff are professionals who will not play games with you.

Jennie Haydock

I and my family head been going to this dental office for more than a year now. I find the dentists and staff extremely friendly and knowledgeable. They are very professional in working with their patients and have a lot of heart as they offer a free dental day for those patients who have no insurance (never used myself) but truly appreciate that they give back to the community.

Faye Silvester

Awesome experience for someone who hates going to the dentist. Eo was so gentle with my cleaning! One star lost because of the rudeness of a receptionist to someone standing beside me in a different line...

Thane Phillips

Friendly staff and nice clean space.

Diane Loewen

Hygienist Cody is very informative & worked gently on my sensitive gums. Dr Geoff is always great!

Katy Bosma

As always, I had a wonderful experience at Riverstone. My hygienist Natalie is friendly and professional, very accommodating and does a thorough job. She is great at explaining each step of the treatment, and how it benefits my oral health. The reception staff are welcoming and energetic. Best clinic in Yukon!

Jimmy T.

This clinic by far the place where I had my most positive experience. The team is dynamic and very helpful. Every time I go there, the whole process is well explained and I understand every step of my treatment. I believe that the bond between a patient and his/her dentist is crucial and this place definitely has what it takes. The clinic is also very nice since they've just renovated the whole place. I would definitely recommend this clinic to anyone who's looking for quality treatment. J.T.

Sharon Moar

Very friendly and professional.

Baffin Sound

Awesome staff highly recommended

Audrey Mauen

You guys were really amazing:) I wanna thank all of the dentist and the anesthetist for being awesome and explaining how they would be the procedure. I will definitely stay with you guys :)

R Mar

Great staff very friendly and professional! Dr. V is awesome! Recommend this dental clinic anytime! Best wishes on your special day Dr. V !!! Mahalo!

Kate C

This dentist has cancelled appointments on me three times in a row.

Fabiola Rayo

The experience was pleasant. Even though I went in like 10 minutes after my appointment. But everything else great. Thanks

Marc Boulerice

Very friendly and welcoming office. Great job on the cleaning.

Larissa Wygle

Super friendly staff who know your name and what you need; very accommodating to changes in your schedule. Would recommend to anyone!

Bert Chestnut

A great place to visit, on time, professional ...they always seem glad to see me and are willing to listen to my concerns. thanks.

Luka van Randen

Friendly staff, great service. I really feel like they are capable and have my best interests in mind

Jary. Cook

Great personel

sharon edmunds

Your hygienist, Cody , is gentle , friendly, very efficient and professional.

Karen Pregizer

Excellent

Lawrence Bakelaar

My wife and I have been coming here since 2017. We've had the same hygienist since, and she is the best one we've ever had! Ashley certainly is a pro; she has just the right amount of conversation at the right times. She finds ways to connect with just about everyone and makes them feel comfortable, and is very gentle during cleaning. We'll keep going to Riverstone as long as Ashley is there.

Tara Williams

Friendly, clean, and well organized.

Kristi Zychowka

Have been getting my teeth cleaned by Cody. He is friendly and gentle and very accommodating to patients' idiosyncrasies. Have been seen by a number of different dentists and have been happy with them all.

Sophie Villeneuve

Love Riverstone Clinic! I have been working with Dr Jimmy Tang for the last few visits, and he has been great at explaining my different options and treatment plans, along with prevention tips. All their hygienists are very professional and friendly too. Highly recommend!